Teller
Teller Job 46 miles from Anderson
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Banking organization, you will be based in Plainfield, IN.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Universal Teller (UMSS)
Teller Job 32 miles from Anderson
We refer to our Universal Tellers as Universal Member Support Specialists (UMSS). This is an exciting opportunity to join our friendly branch sales team; but first, here is a little bit about Elements Financial:
WE MAKE MONDAYS MORE ENJOYABLE.
There are many ways to describe the Elements culture: fun, meaningful, supportive, and full of opportunities. See here for more information - *********************************************
Today we serve the employees of 150+ organizations around the U.S. We currently rank among the top 3% of credit unions nationally with 100,000+ members. We have the resources, staff, and expertise to support our members with unparalleled service and leading-edge technology.
Now let's get into this exciting role!
Elements Financial is a Best Place to Work because our employees are empowered to Be the Expert, Live the Purpose, and Grow the Business. Our Purpose is to
Empower Members to Achieve Financial Success
.
The Universal Member Support Specialist is a resource and point-person for our valued members. They collaborate with both the sales team and the operations team to provide an excellent member experience. The UMSS provides trusted advice as they actively promote and sell our products and services.
You will learn how to be the expert to best serve our members:
Maintain in depth knowledge of all Elements Financial products and services.
Process daily maintenance and service requests to support Financial Solutions Experts.
Promote technology usage through all channels. This may include customer service emails and live chat.
You will make a difference as you live out our purpose:
Participate in table events and branch activities. Recognize and refer opportunities to business partners including Wealth Management and Mortgage leads. Achieve assigned monthly sales goals.
Support branch staffing needs by working at other branch locations/departments as needed.
You will help grow the business:
Actively promote and sell all Elements products and services while providing exceptional service.
Open new memberships and accounts and service existing members.
Proactively complete outbound sales and service calls for member follow up and acquisition of new business.
You will continue to grow professionally:
Continue to develop knowledge of industry practices, products and professional growth.
Participate in appropriate learning opportunities to maintain expertise.
Minimum Requirements:
High school diploma or equivalent.
Ability to evaluate the financial situation of each member to enhance their financial position.
Proven track record exceptional member service.
Ability to handle multiple tasks simultaneously.
Minimum 2 years financial institution or customer service experience.
Demonstrate a proficient use of technology tools and possess knowledge of system navigation skills.
Strong organizational skills and the ability to follow-up as necessary.
Strong collaboration and communication skills.
Ability to leverage skills, knowledge, and experience to invest in the community.
Ability to foster an inclusive environment that promotes belonging.
A focus on respect and excellent service to both external and internal (team) members.
A proven track record of integrity with a demonstrated ability to build trust.
Additional sales incentive compensation is earned in this role.
Part Time Express Teller
Teller Job 33 miles from Anderson
Part-time Description
PART TIME EXPRESS TELLER - - KOKOMO, IN
DEPARTMENT: Branch Operations
CLASSIFICATION: Non-Exempt
REPORTS TO: Express Teller Manager/Call Center Manager
SUPERVISES: None
Responsible for answering customer inquiries and completing transaction requests received through the Interactive Teller Machine. This position is responsible for performing Teller transactions for existing customers in a professional, courteous, and timely manner according to bank procedures. This position requires extensive customer interaction, and a broad knowledge of all bank products and general operations. Provides exceptional customer service in response to customer needs and requests.
DUTIES:
Processing customer transactions through the Interactive Teller Machine, such as, cashing checks, handling deposits, withdrawals, loan payments and transfers
Provide information on balance inquiries and answer any transactional questions regarding current deposit and loan products
Manage and resolve all customer requests for updates, inquiries or other issues
Provide quality customer service through knowledge of all bank products and services
Handle high volume of customer transactions in a sometimes stressful, time sensitive environment
Compliance with all branch policies and procedures
Perform other duties as assigned
Requirements
RELATIONSHIPS/QUALIFICATIONS:
Responsible to the Express Teller Manager/Call Center Manager for the fulfillment of duties assigned
Knowledge of appropriate government regulations, bank products and bank operations
Must have excellent communication and listening skills and a strong commitment to providing quality service and attention to detail
Position requires dedication to customer service by responding in a professional manner to customer questions and concerns
Must have the ability to maintain confidentiality in daily operations and interactions with customers
Work effectively in both a team and independent environment
WORKING CONDITIONS:
Normal office environment
Extended viewing of computer screens
Moderate lifting up to 25 pounds
Repetitive hand and arm movement
Prolonged periods of sitting/standing
Teller
Teller Job 24 miles from Anderson
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time in PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Westfield, IN, at the Westfield retail banking branch.
Job Description
* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
* To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller
Teller Job 24 miles from Anderson
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time in PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Westfield, IN, at the Westfield retail banking branch.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller- Indianapolis Post Office Location
Teller Job 32 miles from Anderson
Teller
REPORTS TO: Branch Operations Manager
DEPARTMENT: Retail Operations
PAY GRADE: 6
FLSA STATUS: Non-Exempt
PURPOSE: The primary purpose of this position is to fulfill Financial Center First CU's vision of inspiring financial wellness. The position must deliver high quality service to both internal and external members by supporting and promoting our values to Care, Listen, Learn, Solve, and Act.
Responsible for accurately processing financial transactions and being an effective source of information for members: in lobby and at the drive-thru window. Provides friendly, professional, confidential and effective assistance to members and other Credit Union employees, assuring a positive member experience. Identifies and capitalizes on opportunities to promote and refer new services or products, that will benefit the member's financial life.
ESSENTIAL DUTIES:
Demonstrate efficiency with financial transactions for checking, savings and borrowing: receives funds, posts transactions and pays out funds as requested. Verbally confirm intended transactions with members to assure needs are met
Enters transactions into Credit Union system, recording all transactions and producing member receipts. Receives loan payments and savings deposits from member, addresses inquiries on accounts, records amounts and dates of payments and other significant information, checks member calculations and validates checks and/or counts cash payments.
Identifies and capitalizes on opportunities to promote and refer new services or products, that will benefit the member's financial life
Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products. Refer member to appropriate staff member, if needed.
Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any outages. Appropriately applying policies.
Educate and coach members on how to use electronic services (online, mobile and ATM) so they can bank conveniently.
Assists with completing opening and closing procedures such as; processing night drop, ATM, and daily MSR scanning.
Daily opens and closes teller terminal, maintains proper amount of currency in drawer, accounts for assigned cash, checks and other monetary instruments and transactions.
Maintains neat and orderly work area and ensures that all negligible and confidential records are properly secured
Adheres at all times to applicable policies, including, check cashing, identification and security
Participate in community events supported by the Credit Union
Performs other duties as commensurate with this position
REQUIRED BACKGROUND:
Customer service and cash handling experience preferred
High school diploma or equivalent is required
Must feel comfortable handling large amounts of cash and working at computer terminals.
Must be able to achieve proficiency and knowledge of relevant Credit Union systems, Credit Union products and services within 90 days
Excellent verbal and written communication skills. A thorough understanding of customer service.
Trustworthiness and the ability to act with integrity.
Must be accurate and attentive to detail. Show patience, diplomacy and tact when serving members and other Credit Union staff.
Bilingual in English and Spanish is a plus
WORK ENVIRONMENT:
The work requires physical mobility within the general work area and prolonged standing within a small work area.
Long periods of intense concentration, continual communication with members, repetitive tasks and a high level of attention to security.
Must be able to lift 15 pounds at a time.
May be temporarily or permanently transferred to another Branch as required.
Part-Time Teller
Teller Job 29 miles from Anderson
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
ESSENTIAL FUNCTIONS:
Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.
Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed
Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications.
Exceptional delivery of our 5 Culture Promises
Complete educational training as assigned and self-educate using bank designed programs and applications
Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings
Knowledge and adherence to all security and dual control processes
Responsible to participate in branch opening and closing tasks as needed
Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed
Work evening hours and weekends as scheduled, assigned, or necessary
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
KNOWLEDGE, SKILLS, & ABILITIES:
Ability to establish effective working relationships among team members and participate in solving problems and making decisions
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Knowledge of computers and the Teller System
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High School Diploma or equivalent preferred
Work Experience:
Customer service experience preferred
Cash handling experience preferred
Banking and/or retail experience preferred
All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position!
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Teller (Part-time)
Teller Job 33 miles from Anderson
Part-time Description
Utilizing the "Customer Xperience" behavioral standards, provides excellent customer service, builds relationships with new and existing customers while making sure policies and procedures are followed.
Specific Job Functions:
Strategic Objectives
Reviews, executes, and practices objectives within SFSB's Strategic Plan
Realize and support strategies goals
Branch Growth
Assist in meeting profitability standards
Building Customer Relationships
Participates in activities for generating new business such as sales calls and special events
Participates in community organizations, activities, and civic organizations
Responsible for knowing and cross-selling bank products to help the customer obtain their financial goals
Work to improve overall customer Xperience with team
Utilizes SFSB's customer service relationship management software (CRM)
Attends to the needs of customers and prospective customers on banking matters of the following types:
Greet customers by name, use name in conversation
Respond to customer inquiries within 24 hours, within one hour if it is an emergency
Communication
Reports at internal Branch meeting monthly
Participates in weekly Branch huddles
Communicates with team regularly
Compliance
Responsible for knowing and complying with all Bank policies and procedures that apply to the position
Responsible for knowing and complying with all Federal Regulations that apply to the position, including, but not limited to: Bank Secrecy Act (BSA), Customer Identification Program (CIP), Funds Availability (Reg CC) and Currency Transaction Reporting (CTR)
Teller Duties
Responsible for maintaining teller cash drawer following bank's procedures, including balances cash drawer and checks at the end of the shift and compares totaled amounts with system and reports any discrepancies to the supervisor.
Receives checks and cash for deposits to accounts, verifies amounts, complies with check handling procedures and enters deposits into computer records
Processes withdrawals from accounts; pays out money after verification of signatures and customer balances.
Receives loan and other payments and ensures the payments match balances due. Enters payments into the computer system and generates customer receipts.
Issues cashier checks; conducts cash advances; redeems U.S. Savings Bonds; and issues VISA gift cards and coin sets.
Performs night drop transactions according to proper procedures
Responsible for reviewing and complying with alerts on customer accounts (i.e. scanning customer's driver's license)
Ensures that the teller station is properly stocked with supplies
Reports malfunctions of teller terminals, drive-thru equipment, ATM, and other equipment used at the teller station to BAM
Responsible for ordering checks thru Quick Check
Orders and issues Debit/ATM Cards; ensures accuracy when providing and researching transaction information for customer via JHA ATM Menu.
Performs CIF Maintenance including placing system notes, removing notes
Performs Address Change adhering to procedures and maintenance involved
Accepts and complete wire transfers forms for customers ,Accepts and completes automatic funds transfers for customers
Additional Responsibilities
Participates on SFSB's assigned committees
Coordinates PTO days with Branch staff to ensure Branch is accurately staffed at all times
Answer phone as needed
Performs other duties as directed by supervisor
Requirements
High school diploma or equivalent
Successful completion of in-house training programs
Minimum two years' experience in banking preferred but not required
Basic math and problem-solving skills
Good understanding of financial products and services
Exceptional customer service and professional skills
Good organizational telephone skills, and communication skills
Ability to multi-task
Basic computer and keyboard skills including but limited to using Microsoft Word, Excel, and PowerPoint
Team Player
BANK TELLER - Binford
Teller Job 32 miles from Anderson
As a Bank Teller aka Service Associate, your day will be filled with opportunities to complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service. Customer service and cash handling experience combined with math and balancing accuracy skills are important while Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate's skills to further his/her career goals for advancement within the banking profession.
Responsibilities
Daily responsibilities include, but are not limited to, the following:
Exemplify our 212 commitment to service
Process deposits, withdrawals, cash checks and balance a cash drawer
Cash checks following SYB check cashing policy
Sell official checks
Process and balance teller work through image capture
Consultative Selling - Engaging customers and prospects to uncover needs and offer solutions
Open new accounts and perform account maintenance
Retain and expand customer relationships
Process and close loan request (If loan trained)
Assist customers with questions and/or concerns
Participate in weekly team meetings
Job Requirements
The successful candidate will have the following qualifications:
High School Diploma or GED equivalent
PC proficiency
Banking experience preferred
Good communication skills - both written and verbal
Professional appearance and demeanor
Basic Word and Excel knowledge
Benefits
401(k) with a company match of up to 6%
ESOP employer match
Medical insurance
Dental insurance
Vision insurance
Cancer / Disease insurance
Accident insurance
Flexible Spending Accounts
Health Savings Accounts
Humana Go365 Wellness & Rewards Program
Bank paid Life / AD& D insurance
Voluntary Life / AD&D insurance
Bank paid Short-Term and Long-Term Disability insurance
Employee Stock Purchase Plan
Employee Assistance Program
Physical Requirements
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires sitting the majority of the time with some walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, reach with hands and arms, and talk or hear. May stand for long periods on the teller line. The associate must occasionally lift and/or move up to 15 pounds.
Part-Time Bank Teller (Float Position)
Teller Job 33 miles from Anderson
At Community First Bank of Indiana (CFB) we set our intentions to serve and give our best to others each day. Our mission? We partner with you to build a better future. Ready to get started?
As part of our team, you'll be empowered through the bank's investment in employee education to continuously grow as a professional. We invite you to join our team of trusted, local bankers that leave our communities saying, “We've never been treated like that by a bank.” CFB is proud to have been named a Best Place to Work in Indiana for 8 consecutive years by the Indiana Chamber of Commerce. And, we're always looking for the best and brightest to join our team!
Benefits:
Paid Short-Term & Long-Term Disability
Generous Matching 401(k) Retirement Plan
40 hours of Paid Time Off (immediate accrual)
Access to Earned Wages
Wellness Program
Competitive Salary
Tuition Reimbursement
Maternity/Paternity paid leave
Annual bonus eligibility
Community Service Project
Objective: Customer Service Representatives are responsible for providing exceptional customer service including efficient and accurate transaction processing
Classification: This position is a Part-Time Non-Exempt position who reports directly to the Branch Manager.
Location: Kokomo, IN (Float Position)
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals.
Cash checks.
Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary.
Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks.
Process credit card cash advances.
Assist in ordering, receiving, verifying, and distributing cash.
Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line.
Providing additional products including Cashier's Checks, Personal Money Orders.
Assist customers in accessing safety deposit boxes.
May be responsible for bank opening and/or closing.
Maintains the highest level of confidentiality with all information obtained.
Promotes the bank's products and services.
Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers.
Perform as a team member in allocating and coordinating the work flow.
Contribute to the fulfillment of department and company objectives and goals.
Comply with all department and company policies, procedures and regulations.
Other duties as assigned.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications:
Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees.
Mathematical skills.
Strong communication & organizational skills.
Detail oriented, high degree of accuracy.
Competence with computers, telephone, 10-key calculator and other office machinery.
Ability to work in a fast-paced environment & under pressure as needed.
The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank's exposure to loss or fraud and the ability to think through and rationalize decisions.
This position requires a perceptive person who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to Bank needs, customer and employee goodwill, and the public image.
Familiar with retail banking regulations and teller roles and responsibilities relating to each.
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
High school diploma or GED equivalent preferred.
Previous teller experience preferred but not required.
CFB provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
Customer Service Clerk
Teller Job 32 miles from Anderson
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Customer Service Clerk Job Purpose:
Serves customers by providing information; responding to requests; resolving problems; collecting revenue.
Customer Service Clerk Job Duties:
Provides information to customers by verifying understanding of request; answering questions; offering assistance.
Initiates service by recording requests; forwarding to dispatching.
Collects revenue by receiving and recording payments.
Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
Improves quality results by evaluating processes; recommending changes.
Updates job knowledge by participating in educational opportunities.
Accomplishes customer service and organization mission by completing related results as needed.
Qualifications
Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Float - Full-Time Pool Teller
Teller Job 32 miles from Anderson
PURPOSE: Provide a variety of service functions and good quality member service to the members of the Credit Union
Process various member transactions - deposits, withdrawals, loan and credit card cash advances, loan & credit card payments, money orders, cashier checks, corporate checks, crossing selling other products, update members accounts, handle members problems & complaints, wire transfers, complete payroll deduction forms, direct deposits forms
Access safe deposit boxes when applicable
Handle and maintain security of large amounts of cash
Communicate with all back-office departments for assistance and member requests
Open and close various types of accounts, certificates, etc.
Create/order ATM/Debit cards for members
Process stop payments, print statements and histories for members.
Remote Capture checks
Balance cash drawer daily
Assist with night deposits and ATM deposits
Other duties in the branch may include counting cash delivery, balancing ATM, filing, keeping teller area and branch clean and organized, help with “end of day” duties, stocking lobby with supplies
EDUCATION AND EXPERIENCE
High School diploma or equivalent
Previous cash handling/customer service experience
Completion of Credit Union internal training
Skilled in use of Episys & Synapsys once training is completed
* Valid Driver's License Required
Senior Universal Banker
Teller Job 17 miles from Anderson
Minimum Hourly Rate:
$21.65
Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.
A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.
What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?
What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.
Supervisory Responsibilities: Yes
Summary: As the front-line client ambassador for Centier, the Universal Banker is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client's transaction requirements and be able to effectively communicate all available options to them. They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services. This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance.
The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow.
Essential Duties and Responsibilities:
Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner.
Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business.
Understand, promote, and advise on the bank's products, services and digital delivery channels.
Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds.
Count drawer daily and ensure that cash is in balance. When not in balance, must make effort to identify error.
Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department.
Maintain a position of trust and responsibility by keeping all customer business confidential.
Handle and resolve client problems and complaints in a quick and efficient manner.
Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault.
Assist associates with balancing their drawers and locating errors.
Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities.
Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager.
Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism. Log all hours in volunteer system.
Engage in personal development activities such as online learning and internal/external training to assist in career growth.
Identify and act on opportunities to refer clients to specialists in other lines of business.
Perform PA's, aisle time, and other promotional activities (if applicable).
Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy.
Follow Centier's Mission, Essentials of Excellence and Values in all interactions.
Additional Duties:
Ability to use independent judgement and safe and sound decision making to limit risk to both clients and the bank.
Demonstrated experience properly opening and closing branch facility.
Cultivate strong relationships with clients, among associates, between branches and departments, and with external companies and organizations.
Assist with the development and implementation of strategies to meet or exceed branch goals to increase market and wallet share.
Purposefully participate in and assist with overseeing the Servant Sales process per established guidelines.
Serve clients by counseling them on their financial needs, complete account openings, and originating/closing loans.
Compile consumer loan applications and see requests through entire process to closure or denial and properly handle client communication.
Other Duties and Responsibilities:
The position responsibilities outlined above are not meant to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
Mentor fellow associates on various tasks and assignments.
Available to work evenings, some weekends and at other branches as needed.
Skills and Experience:
Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems.
Proofread and verify written materials.
High attention to detail to ensure accuracy.
Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems.
Make texture judgments in verifying the authenticity of currency.
Ability to work well with others and in a team environment.
Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions.
Consultative skills to identify a client's financial needs and recommend solutions.
Adopt new technology, system conversions and software rollouts to successful implementation.
Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals.
Assist management with operational duties including transaction approvals, lunch schedules, signing official checks, and other duties deemed necessary to maintain a sales and operational balance.
Demonstrated ability to work and lead within a team environment.
Train associates as a Branch New Account Mentor and successfully onboard them to serve clients at the desk.
Demonstrated comprehension of consumer credit including loan to value, debt to income, and credit reports.
Demonstrated ability to assist with observing, coaching, and training to enhance associate growth and development.
Minimum Qualifications:
High School diploma
3+ years previous banking
New accounts, lending, and teller experience
2+ years proven sales experience
What do I do now?
Apply with us!
Refer this opening to others!
Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at ************ or send us an email at *********************.
Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Member FDIC
Universal Banker - Kokomo $2000 Sign on Bonus
Teller Job 33 miles from Anderson
At Horizon Bank, we're not just about banking; we're about empowering dreams and transforming lives when we Go Beyond! Our passion lies in creating meaningful connections with our clients and providing financial solutions that pave the way to success. We're a dynamic team, dedicated to redefining the banking experience by going beyond and making a real difference in the lives of individuals and businesses alike.
Are you ready to embark on an exciting journey where every interaction is an opportunity to make an impact? As a Universal Banker at Horizon Bank you'll be at the forefront of a culture of exceptional service, where creativity meets expertise and relationships are the heart of everything we do. We're seeking passionate individuals who thrive in a fast-paced environment, possess unparalleled people skills, and are driven by a desire to help others achieve their financial goals.
Benefits:
* Competitive salary with performance-based bonuses - your success is our success!
* Comprehensive benefits package, including health, dental, and vision insurance, as well as retirement plans and paid time off.
* Opportunities for professional growth and development, with access to ongoing training.
* Join a vibrant and inclusive team culture where your ideas are valued, and your voice is heard. You can join one of our Employee Resource Groups where our diversity is celebrated.
Job Overview
Responsible for processing customer transactions, completing customer initiated account maintenance and all other tasks associated with customer requests. Originate new deposit accounts and consumer loans. Responsible for initiating, enhancing and maintaining customer relationships by providing Exceptional Service and Sensible Advice. Able to probe for information regarding customer's needs and provide effective solutions. Maintain a well-developed working knowledge of bank products and services, taking responsibility to keep up-to-date on changes.
Universal Bankers generally have one year of banking experience or professional sales experience in a service-oriented environment.
Duties
* Be the face of Horizon Bank delivering unparalleled service and building lasting relationships with our valued clients.
* Serve as a trusted advisor, understanding each customer's unique financial needs and tailoring solutions to help them achieve their goals.
* Dive into the world of banking transactions, confidently handling everything from deposits and withdrawals to loan applications and account openings.
* Embrace your inner marketer, promoting our suite of products and services with enthusiasm and creativity to drive customer engagement and satisfaction.
* Stay ahead of the curve by continuously expanding your knowledge of banking products, services, and industry trends.
* Collaborate with a team of like-minded professionals to exceed branch goals and deliver exceptional results.
Qualifications & Skills
* High school diploma or equivalent required; additional education or certifications a plus.
* 1+ years of experience in banking, payment processing, or professional sales preferred.
* Strong sales initiative and the ability to develop lasting customer relationships.
* A magnetic personality and a genuine passion for helping others succeed.
* Excellent communication skills, both verbal and written, with the ability to captivate and inspire.
* A knack for problem-solving and the ability to think on your feet in a fast-paced environment.
* Proficiency in basic mathematical computations and computer literacy.
* Ability to follow detailed instructions and procedures with sound judgment.
* Flexibility to work Saturdays because we Go Beyond
Core Competencies
* Consultative Sales
* Product Knowledge
* Effective Questioning
* Prospecting and Referring
* Relationship Building
* Results Focused
Physical Requirements
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA).
Physical Demand:
Percentage of Time:
Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.
90-100%
Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers.
Able to observe actions of others to ensure safety and security of the facility.
90-100%
Constantly operate a computer and other office machinery such as calculator, copy machine, printer and telephone.
90-100%
Able to remain in upright stationary position at counter height of approximately 48" for long periods of time.
50-75%
Able to grasp, move and sort forms and papers.
90- 100%
Regularly move about the branch to access teller line, file cabinets, storage drawers and various office equipment, such as cash counters and printers.
75-100%
Occasionally position self to reach heights between floor and 6'.
Must be able to lift up to 50 pounds at a time.
Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.
#LI-DNI
Part Time Associate Banker Indy Northwest (30 hours)
Teller Job 32 miles from Anderson
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Travel Universal Banker
Teller Job 32 miles from Anderson
Responsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while focusing on building relationships and expanding EVERWISE CREDIT UNION's wallet share. Will float between designated service centers and provide support to multiple branch locations as needed.
This role will support Everwise branches in the following markets: Worthsville, Emerson, Post Road and New Albany
Primary Responsibilities and Duties:
Maintains a high level of membership in accordance with the EVERWISE CREDIT UNION Service Expectations.
This position will perform a broad variety of member service functions with accuracy and in a timely manner. These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center)
Responsible for maintaining a high level of confidentiality about member account information.
Meets or exceed established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate partner to address their need.
Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly.
May assume additional retail functions including, but not limited to drawer audits, member account maintenance, and vault duties.
Complies with the credit union
Check Cashing, Cash Control and Transaction Approval Limits
policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA etc.
Volunteers for special projects within the scope of job responsibilities.
Responsible for problem solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction.
Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary for the continued growth and advancement of the Credit Union.
Knowledge/Skills:
Excellent human relation skills needed to interact with the membership in a professional environment including listening skills, and verbal/written communication
Ability to proactively solve problems by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and EVERWISE CREDIT UNION.
High level of EVERWISE CREDIT UNION product knowledge with a full understanding of needs-based selling.
Proficient cash handling skills.
Ability to work in a fast-paced diverse and universal environment.
Practical application and general understanding of various computer applications
Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin
Minimum Requirements:
High School Diploma, GED or equivalent certification.
Six months of retail sales and/or cash handling experience or equivalent experience within a financial institution or related field preferred.
Everwise is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Teller - Hartford City Branch
Teller Job 30 miles from Anderson
Via Credit Union is seeking a Teller for the Hartford City Branch. The Teller reports to the Head Teller and is responsible to greet members, process transactions, assess members' needs, and education and enlighten members as to how Via Credit Union can meet their needs. Scheduled hours are Tuesday - Thursday 8:15 - 4:30, Friday 8:15 - 5:00, and Saturday 8:15 - noon, unless otherwise specified.
Candidate Tip: Add "apps.bamboohr.com" to your email contact list so you make sure to receive emails regarding your application.
Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions:
Process various types of transactions
Manage the cash drawer and balance daily
Responsible for processing transactions for miscellaneous items sold by ViaCU
Assist members with the balancing of their accounts
Learn members' names; be prepared to ask for identification when necessary
Scrutinize ID's and items presented for deposit or cash in order to determine legitimacy
Count bulk coin deposits
Assist members in accessing safe deposit boxes
Set up term deposits
Advise members of overdue accounts or other matters that are in need of attention
Process items received through night drop or mail
Be alert for messages on the system regarding members and their accounts
Scan checks
Perform file maintenance as necessary
Continually listen to and assess members' needs
Educate and enlighten members as to how Via Credit Union can meet their needs
Verify/collect information for check orders
Responsible for monitoring fraudulent or suspicious behavior
Must ensure all transactions are conducted in compliance with the rules and regulations, which govern our business, particularly the Bank Secrecy Act/Anti-Money Laundering
Assist peers and other departments as needed
Skills & Abilities:
Education: High School Diploma or equivalent
Experience: Prior teller and/or cash handling experience preferred
Computer Skills: Basic computer skills including Word and Excel
Position Expectations:
Demonstrate and consistently model the ViaCU
brand
based on the mission, vision, and values.
Demonstrate honesty and integrity and be seen as credible in the workplace.
Accept responsibility and be accountable for your actions.
Demonstrate ability to take care of the members' needs while following company procedures to resolve the issue.
Demonstrate and model strong interpersonal skills, maintain a positive and respective attitude.
The ability to formulate sound decisions using the available information.
Act as a role model within and outside of the department.
Adhere to company policies and procedures, maintaining confidentiality, and demonstrating the ability to handle sensitive matters.
Excellent organizational skills and initiative to improve processes.
Communicate regularly with department head about issues.
Demonstrate flexible and efficient time management, ability to work independently and prioritize work and complete within given deadlines.
Benefits Summary:
Health, Life & Disability Coverage
Affordable medical, dental, and vision (employer co-pay)
Flexible Spending Account - Dependent Care & Unreimbursed Medical
Basic Life Insurance (employer paid)
Voluntary Life & AD&D
Long Term Disability (employer paid)
Travel AD&D (employer paid)
Paid Time Off
Vacation
Sick: 72 hours annually
Unused hours rolled over to a Sick Bank
Personal: 16 hours annually
Free Saturday (after 1 year)
Holidays: 9 paid holidays
Community Service Day: Employer paid
Bereavement Pay
Financial & Retirement Planning
Competitive Pay
Annual Performance Reviews
Incentive Pay: Some positions qualify for incentive pay
401(k):
Safe Harbor Non-Elective (employer paid)
Elective Deferral: Employee contribution, minimum of 1%
Company Match: Employer contribution, dollar for dollar, up to 3% of annual compensation
Discretionary Profit Sharing
Physical Demands:
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
Occasionally: Reach above Shoulder, Squat or Kneel, Bend, Lift/Carry and Push/Pull 11 -100 lbs
Frequently: Walk, Climb, Reach Outward, Bend, Lift/Carry and/or Push/Pull 11-20 lbs
Constantly: Stand, Sit, Reach Outward, Manually Manipulate, Visual Acuity, Talk, Hear/Listen, Lift/Carry 10 lbs or less, Push/Pull 12 lbs or less
Not Applicable: Crawl
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be in a fast paced, stressful environment. Some outside environmental conditions, especially while traveling to meetings, training, or meeting with members. The noise level in the work environment is usually moderate.
Retail Banker I
Teller Job 23 miles from Anderson
Salary Range: Starting at 18.00 (pay is reviewed at 90 days) Are you a friendly, customer service oriented individual interested in working for a company that cares about your future? As a Retail Banker for our Indianapolis Michigan Road Office you can satisfy your need to serve others by:
Providing professional service to your clients
Processing teller transactions to meet your community's needs
Explaining the benefits of a variety of bank products and services
No experience in banking? No problem. All retail employees enjoy extensive training at our Lake City University located in Warsaw, Indiana. Our Retail Banker School allows you to learn foundational banking principles while gaining hands-on experience all in a safe and fun environment. Basic Qualifications Include:
High school diploma or equivalent required
Basic PC and general office skills required
One year retail or sales experience preferred
Hours:
Wednesday, Thursday & Friday: 8:45-5:00
Saturday: 8:45-12:00
Lake City Bank is proud to be an equal opportunity employer committed to a diverse, inclusive workplace. Employment at Lake City Bank is based solely on business needs, a person's merit, and qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, protected veteran status, or any other characteristic protected by law. Lake City Bank will not tolerate discrimination or harassment based on any of these characteristics.
Applicants have rights under Federal Employment Laws
Universal Banker - Part Time
Teller Job 48 miles from Anderson
About Company:
Who We Are
We are an amazing team providing exceptional service to our customers and the community at large. Wayne Bank is Indiana's oldest family-owned community bank. For 142 years, and six generations of the Boyd family, we have served Wayne and surrounding counties.
We Live By Our Values
Community | We positively impact the communities we serve.
Integrity | Integrity is the foundation of all we do.
People | We value diversity.
Sustainability | Employees and shareholders are dedicated to the ongoing success of Wayne Bank.
Perks & Benefits
Wellness |
We offer paid holidays, and a free employee assistance program.
Learn & Grow | We offer an education and tuition reimbursement program as well as provide on-the-job training including one-on-one, group, coaching and mentoring, and technology-based learning.
Making a Difference | Not a day goes by that we are not involved in serving our community. Serving is ingrained in each and every one of us. Reading to children, serving on community organization boards and committees, and representing the bank at fairs and festivals are just a few ways that you can give back and make a difference in our communities.
Fun | The banking business is a fast-paced environment, but we always make time to have a little fun! We all pitch in to create a fun environment and find ways to stay connected. The F.R.O.G. (forever recognize others' greatness) was a principle that was introduced during an employee appreciation week event; dueling pianos with sing-along at a Holiday event; creating desk valentine's boxes for use when coworkers deliver cards and sweet treats. These examples, and more, are ways that we pitch in to create a fun, lively and connected environment.
About the Role:
We are seeking a highly motivated and customer-oriented Universal Banker to join our team on a part-time basis. As a Universal Banker, you will be responsible for providing exceptional customer service, processing transactions, and identifying opportunities to promote our banking products and services. You will play a key role in building and maintaining strong relationships with our customers, while ensuring compliance with banking regulations and procedures. Your ability to multitask and work in a fast-paced environment will be essential to your success in this role.
Minimum Qualifications:
High school diploma or equivalent
1+ years of experience in a customer service or banking role
Strong communication and interpersonal skills
Ability to work a flexible schedule, including weekends and evenings
Cash handling experience
Responsibilities:
Assist customers with a variety of banking transactions, including deposits, withdrawals, and loan payments
Identify and recommend banking products and services that meet customers' financial needs
Maintain accurate records of all transactions and customer interactions
Resolve customer issues and complaints in a timely and professional manner
Adhere to all banking regulations and procedures to ensure compliance and minimize risk
Skills:
As a Universal Banker, you will utilize your strong communication and interpersonal skills to build and maintain relationships with our customers. Your ability to multitask and work in a fast-paced environment will be essential to your success in processing transactions and identifying opportunities to promote our banking products and services. Additionally, your attention to detail and adherence to banking regulations and procedures will ensure compliance and minimize risk. Finally, your sales and cross-selling skills will enable you to identify and recommend banking products and services that meet customers' financial needs.
28 hours per week
Universal Banker II
Teller Job 48 miles from Anderson
Universal Banker II will serve as the face of the Bank at our retail branches. Universal Banker II will maintain long-standing customer relationships and effectively generate new relationships within our community markets. In addition to handling day-to-day deposits and withdrawals, Universal Banker II will be responsible for opening new deposit account and establishing IRAs, as needed. In general, Universal Banker I will assist in leading the branch CSR team by taking on transactions that require elevation and by using their experience as a developmental tool.
Essential Responsibilities:
* Provide excellent customer service.
* Open and maintain deposit/IRA accounts and customer records.
* Process customer financial transactions.
* Address customer inquiries regarding all deposit products and account information.
* Maintain knowledge of teller/new account/branch policies and procedures.
* Act as the COCE Champion within branches.
* Assist with hands-on Universal Banker training program.
* Review and complete online account opening applications and necessary onboarding tasks.
* Process consumer lending applications.
* Support staff with all branch operation expectations.
* Verify cash shipments and accurately balance the vault.
* Maintain and accurately balance cash drawer.
* Promote and cross-sell the bank's products and services.
* Build and maintain a customer portfolio through the Sales Management CRM system.
* Achieve and maintain 80% of individual sales goal.
* Assist Universal Banker I with customer interactions and make decisions, as needed
* Participate in community involvement.
* Perform additional responsibilities as assigned by supervisor.
Qualifications:
* High school diploma or GED
* Proven excellence as Universal Banker I
* Minimum 5 years customer service experience preferred
* Minimum 3 years banking experience preferred
* Minimum 2 year New Accounts and IRA experience preferred
* Cash handling experience
* Strong interpersonal communications skills
* Intermediate working knowledge of Microsoft Office products
* Ability to proactively and professionally solicit new business
* Excellent organization and time management skills
* Ability to work a flexible schedule, including Saturdays
* Ability to stand for extended period and occasionally lift bags/boxes of coin weighing up to 50 lbs