Teller Jobs in Alaska

Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized nine years in a row by Alaska Business magazine readers. We are seeking a Customer Service Professional to Join our Team! Universal Tellers deliver consistent and exceptional customer service through processing various types of customer transactions promptly and efficiently, while adhering to defined cash limits, bank policy and procedures, and banking regulations. Salary: $20.00/hour minimum, plus 10% differential. Job/salary offer would be commensurate with experience. Schedule: Monday-Friday GENERAL PURPOSE SUMMARY Responsible for delivering consistent and exceptional customer service through processing various types of customer transactions promptly and efficiently while adhering to defined cash limits, bank policy and procedures. The position actively learns about and demonstrates knowledge of bank products/services through identifying, then promoting bank products/services that meet the customer's banking needs. Expected to maintain a balanced cash drawer, become skilled in the ability to build customer relationships and embrace the bank's vision to enhance the customer experience by performing the following essential duties and responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provides consistent and exceptional service that enhances customer interactions through demonstrating a genuine desire to assist and delivers a high level of support that contributes to the overall branch experience. * Maintains comprehensive knowledge of all consumer products and services and demonstrates use of consumer digital platforms. Confidently engages customers in conversations about banking needs to identify cross-sell opportunities of additional bank services to strengthen and expand customer relationships. * Provides excellent customer service by providing explanations on account related questions and services. Identifies opportunities to refer customers to an FNBA specialist. * Accepts and accurately processes all financial transactions following established procedures, which may include incoming mail, night depository transactions and mailed requests to close accounts. * Maintains and balances cash and coin supply within defined accuracy standards. Replenishes and balances Cash Recyclers and Automatic Teller Machine. * Processes lines of credit advances, customer cash shipments and wire transfer requests. * Scans and balances proof work throughout the day and adheres to the Branch Capture Schedule. * Abides by First National Bank Alaska policies and procedures, complies with all regulatory requirements and completes mandatory compliance training. * Performs other work-related duties as assigned by supervisor. COMPLIANCE EXPECTATIONS * Stay up to date on relevant laws and regulations and complete all compliance training on time. * Knowledgeable of and comply with bank policies, procedures, laws, and regulations that apply to you and your job. * Maintain customer confidence and protect the bank's operations by identifying and protecting confidential information. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: Minimum: 6 months Teller experience; or one year customer service and 6 months cash handling experience. Preferred: FNBA experience. OTHER SKILLS and ABILITIES: Knowledge of personal computer operation (monitor, keyboard, mouse), ability to keyboard 35 wpm and operate a 10-key calculator and general knowledge of office machines required. Must have strong communication and interpersonal skills as well as ability to exercise discretion and good judgment when communicating with internal and external customers and all levels of management. Unquestionable integrity and ethics and ability to maintain confidentiality in handling sensitive and confidential information. LANGUAGE SKILLS: Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers and employees of organizations. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to apply concepts of basic algebra. REASONING SKILLS: Ability to solve practical problems and deal with several variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is frequently required to talk and hear. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds; occasionally lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Role Description Customer Service PICs oversee team members, coordinate activities and uphold standards for the Front-End department. This role includes ensuring a high level of productivity and customer service and supervising front end members. Required Skills/Abilities: Greets customers, answers questions, thanks customers and provides prompt and courteous service. Determines correct number of registers needed to accommodate customers and maintain productivity. Coordinates team member breaks, lunches, and side tasks. Coordinates with other departments for help or assistance as needed. Arranges register fund increases and change orders, delivers lock-up merchandise, verifies prices, approves checks, assists with cashier questions, overrides register system flags and corrects problems to enable smooth flow of customers through the lines. Observes employee performance and paperwork to determine that proper department procedures are followed. Provides training, encouragement, advice and feedback to cashiers. Performs cashiering, boxing, and other front-end duties as necessary, upholding safety and security procedures. Assists customers with questions and problems regarding merchandise, payment, or service to provide prompt and courteous customer service. Makes supply orders, arranges for equipment maintenance and repair, tracks employee errors, and oversees customer service desk. Assures return and exchange procedures are followed. Assists in training of new cashiers. Operate manual pallet jack, wheeled carts, trash compactor, cardboard baler, product marking gun, shrink wrap machine, wrench, screwdriver, pliers, box knife. Performs other functions as necessary or assigned. Experience/Education: A High School Diploma or GED is preferred. Supervisory Experience Preferred. Customer service, math, computer skills preferred. Company Description Three Bears Alaska is a family-owned chain of Alaskan grocery stores with so much more. We are committed to providing customers with quality goods and services at the lowest possible price. We strive to meet the needs of our customers by offering a diverse range of products and exceptional customer service. With multiple locations throughout Alaska, Three Bears Alaska, Inc. is dedicated to serving the local community and creating a positive shopping experience. Benefits: Health insurance Dental insurance Vision insurance Colonial Life Elective Benefits 401(k) Paid time off Holiday Pay Automatic Raises of $1.00/hr every 1,040 hours worked*Auto raises will be provided based on straight-time hours worked until top of pay scale is reached, Pay Range: Starting at $20.00/hr (DOE) Schedule: Full-time Evening, Weekends and Holidays are required. Office Location and Travel: LOCATION: In person Reliably commute or planning to relocate before starting work (Required) Working Environment Work is performed in a store setting with ability to speak and receive phone communications often. Work requires computer usage with strength, dexterity, coordination and visual acuity to use keyboard and video display terminal and other office equipment. Continuously standing, walking, reaching at/below shoulders, frequently lift/carry up to 10 pounds below waist, up to 50 pounds at waist/chest and occasional lifting of up to 20 pounds above shoulders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

ESSENTIAL JOB FUNCTIONS: Demonstrates ownership of transactions processed and provides excellent service with every member interaction. Assists members with a variety of transactions including deposits, payments, withdrawals, and transfers. Provides member service in an efficient, accurate, confidential and professional manner. Researches and resolves member account issues. Maintains thorough documentation for all member transactions as required by credit union policies and procedures. Files documents appropriately in compliance with the credit union's procedures and retention policy. Educates members on technologies offered by the credit union such as ATM/ITM functionality, DocuSign, Online Access, Mobile Deposit, Bill Pay, Mobile Wallet etc. Explains the features and benefits of credit union products and services to members and makes recommendations that meet their needs. Reviews suspicious or unusual transactions and items. Processes transactions within defined transaction limits. Maintains up to date knowledge of security procedures and uses sound judgement to identify and deter potential fraudulent requests. Adheres strictly to safety and security policies. Effectively performs branch or department opening and closing duties as assigned. Prepares and balances daily summary for all cash, checks, and other negotiable instruments, if applicable. ADDITIONAL REQUIREMENTS: Remains up to date and educated on products, services, and marketing promotions to best match the members' needs. Works with Service Manager to develop and improve member service skills focused on excellent service and value. Multi-tasks by working with multiple software programs to accurately complete requests, while communicating with members. Meets or exceeds individual key performance indicators (KPIs) and contributes to branch or departmental goals and standards. Projects a positive and proactive attitude with members and employees consistent with Credit Union 1's mission and core values to maintain and contribute to a high level of member service. Adheres to the credit union's dress code policy. Professional appearance is required. Performs other duties as assigned. QUALIFICATIONS: High school graduate or equivalent A minimum of six months of financial institution, cash handling, call center, customer service or sales experience is required. Excellent communication skills, with the ability to build relationships with members through all channels. Ability to effectively communicate one-on-one and in a group setting. Ability to remain calm when helping difficult and/or upset members. Must project a positive attitude and proactively evaluate and present credit union products and services that best meet a person's financial needs. Must have strong organizational skills and the ability to adjust priorities to meet deadlines in a fast-paced environment. Responsible for abiding by and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign asset control laws and regulations (OFAC). Only applicants who meet the minimum requirements for the position will be considered for an interview. This position is open until filled. Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense. To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship. Thank you for your interest in the opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.

The Teller is an important position within the credit union. As the first point of contact for members, the Teller is responsible for creating a welcoming atmosphere and fostering long-term relationships with members. The Teller is responsible for processing financial transactions, addressing member account inquiries or concerns, and identifying opportunities to deepen member relationships. Tellers provide value to our member base by asking genuine financial questions and demonstrating they are reliable experts in the industry. Tellers develop a thorough knowledge and understanding of all credit union products and services and seek out opportunities to provide members with new and underutilized services. This position is located at our Fairbanks Branch (909 First Ave Ave.) ESSENTIAL JOB FUNCTIONS: Demonstrates ownership of transactions processed and provides excellent service with every member interaction. Assists members with a variety of transactions including deposits, payments, withdrawals, and transfers. Provides member service in an efficient, accurate, confidential and professional manner. Researches and resolves member account issues. Maintains thorough documentation for all member transactions as required by credit union policies and procedures. Files documents appropriately in compliance with the credit union's procedures and retention policy. Educates members on technologies offered by the credit union such as ATM/ITM functionality, DocuSign, Online Access, Mobile Deposit, Bill Pay, Mobile Wallet etc. Explains the features and benefits of credit union products and services to members and makes recommendations that meet their needs. Reviews suspicious or unusual transactions and items. Processes transactions within defined transaction limits. Maintains up to date knowledge of security procedures and uses sound judgement to identify and deter potential fraudulent requests. Adheres strictly to safety and security policies. Effectively performs branch or department opening and closing duties as assigned. Prepares and balances daily summary for all cash, checks, and other negotiable instruments, if applicable. ADDITIONAL REQUIREMENTS: Remains up to date and educated on products, services, and marketing promotions to best match the members' needs. Works with Service Manager to develop and improve member service skills focused on excellent service and value. Multi-tasks by working with multiple software programs to accurately complete requests, while communicating with members. Meets or exceeds individual key performance indicators (KPIs) and contributes to branch or departmental goals and standards. Projects a positive and proactive attitude with members and employees consistent with Credit Union 1's mission and core values to maintain and contribute to a high level of member service. Adheres to the credit union's dress code policy. Professional appearance is required. Performs other duties as assigned. QUALIFICATIONS: High school graduate or equivalent A minimum of six months of financial institution, cash handling, call center, customer service or sales experience is required. Excellent communication skills, with the ability to build relationships with members through all channels. Ability to effectively communicate one-on-one and in a group setting. Ability to remain calm when helping difficult and/or upset members. Must project a positive attitude and proactively evaluate and present credit union products and services that best meet a person's financial needs. Must have strong organizational skills and the ability to adjust priorities to meet deadlines in a fast-paced environment. Responsible for abiding by and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign asset control laws and regulations (OFAC). Only applicants who meet the minimum requirements for the position will be considered for an interview. This position is open until filled. Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense. To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship. Thank you for your interest in the opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.

Sign-on bonus available for external applicants! Contact us today to learn more! The primary role of the LTC (Live Teller Connect) Representative is to provide engaging member centric service to our members virtually through the Interactive Teller Machine. This includes, but is not limited to: handling requests for balance information, transfers, deposits, loan payments, account research, product information, and member service on deposit and loan accounts. The LTC Representative is constantly seeking out opportunities to expand our member's relationship with the Credit Union through member education as well as product and service solutions tailored to each member's needs. This role provides member service and support handling requests of varying degrees of complexity; some routine in nature and others that require more extensive research and problem resolution skills to identify and resolve issues. The LTC Representative effectively assists members via LTC machines located at possible multiple locations. This position takes complete ownership of the members needs while meeting Credit Union standards. Responsibilities: Teller Functions: Assumes responsibility for the efficient, effective, and accurate performance of teller functions to be processed using the LTC. Receives member deposits, loan payments, disburses withdrawals, processes account transfers, verifies transactions, and resolves discrepancies promptly. Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions. Member Service Functions: Assumes responsibility for the effective and professional performance of member service functions. Presents and explains Credit Union services and products to members, assists in meeting their financial needs, and order checks. Answer questions and solves problems for members by listening, collecting data, securing answers, and reporting results to the inquiring party. Performs file maintenance and account changes, and resets access for Homebanking and ABIL. Restricts electronic account access as deemed necessary to prevent potential financial losses to the Credit Union or to the member Resolves member issues or complaints through demonstrated knowledge of credit union products, processes and procedures and/or conducting the necessary research to address member needs. Empowered to make decisions exercising good judgment and balances the best interest of the member and the organizational objectives of the credit union. Takes complete ownership of every interaction whether it requires a call back or extended research Required to complete compliance, training, and all other training offered to LTC Representative. Seeks ways to streamline work processes and continuously improve the Credit Union Represents the Credit Union in a positive and professional manner Other related duties as assigned Maintains member and other sensitive information with confidentiality Treats all co-workers and members with respect Qualifications: 1 year of Banking experience either as a teller or a call center service representative Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations Comprehensive knowledge of all deposit account products and all services Working knowledge of all applicable Federal, State and NCUA regulations Exceptional customer service skills, including tact and diplomacy, plus a desire to accommodate the needs of others. Exhibits an inherent ease with others. Demonstrated ability to respond to member prompts and offer financial products and services tailored to meet member needs. Ability to influence others when offering products and services, striking a balance between not giving up too easily and not being too persistent. Professional and courteous verbal and written communication skills. Ability to remain calm when helping difficult and/or irate members. Comfortable being evaluated against performance standards. Willingness to take initiative to achieve team goals and model a good work ethic for others. Proficiency in standard business computer software. Ability to acquire working knowledge of the Credit Union's operating system. Proficient data entry, ten-key calculator, cash counting and math skills. Detail-oriented. Ability to acquire working knowledge of Credit Union products and services. Ability to become a subject matter expert in remote delivery channels and to discuss these channels with members. Demonstrated ability in using good judgment and discretion when handling confidential member account information. Ability to effectively handle fluctuating work demands. Excels in a fast paced work environment and has exceptional time management skills Willingness to keep work space/branch organized and tidy Education: High School or Equivalent Pay scale by applicable geographic location: Alaska: $20.00 - $29.17 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, job related training/education, etc. California Employee Privacy Notice: ********************************************* Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement

The Customer Service Clerk works with clients in providing requested reports and documents as well as takes in and processes Reconveyances. This person is responsible for analyzing contracts to open new orders. This position requires a professional, courteous, friendly and organized individual. ESSENTIAL FUNCTION: Opens New Orders and enters data into database Prepares Property Profiles as directed by clients Answers general customer service requests such as pulling copies of documents. Processes Reconveyances Handles money Backup to Receptionist during lunch breaks and days where receptionist is not in the office Answers telephone, screens and directs calls. Takes and relays messages Directs persons to correct destinations Provides general and administrative and clerical support to the Title Department File documents Other duties as assigned SUPERVISORY FUNCTIONS: This position has no supervisory responsibilities. KNOWLEDGE, SKILLS & ABILITIES: Strong verbal, written and organizational skills. Ability to handle multi-extension telephone system (Avaya phone system) Ability to operate a computer, calculator, copier, fax machine and other office equipment Knowledge of Word, Excel and Outlook Ability to Multi-Task Strong customer service orientation. Strong organizational skills and able to multitask while handling a high volume of work. Detailed oriented with excellent oral and written communication. Strong problem-solving skills. Proficient in Microsoft Office and associated programs. QUALIFICATIONS: High School diploma or GED (General Education Degree) Valid Alaska Driver's License WORKING ENVIRONMENT: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Mat-su Title Agency has an office environment requiring a high degree of efficient and effective performance. At times, there may be a need to attend industry functions.

Job Title: Teller Supervisor Reports To: Branch Manager Purpose: This position is responsible for supervising the day-to-day operations of the branch while ensuring staff members bring MAC FCU 5-Star commitment to life. Additionally, the Teller Supervisor will play a crucial role in guaranteeing the smooth operation of the branch and assist the Branch Manager with developing the staff to contribute to the growth of MAC FCU through educating members on our products and services. Duties and Responsibilities Lead and supervise the staff and provide guidance, support, and coaching to deliver exceptional service. Provide training and development, conduct morning/evening staff huddles, approve transactions and authorizations, and perform branch opening and closing procedures as required, including security checks. Handle complex member inquiries or issues and demonstrate high professionalism and problem-solving skills. Be knowledgeable of MAC's products and services, answer inquiries, and provide accurate information to members on all accounts, products, and services. Develop and maintain member service standards, policies, and procedures to enhance efficiency and effectiveness. Ensure all member service activities comply with MAC's policies, procedures, and regulatory requirements. Collaborate with other departments to address members' needs and improve the overall member experience. Foster a positive, inclusive work environment that promotes teamwork, accountability, and continuous improvement. Motivate, inspire, and encourage participation in cross-selling MAC's products and services. Perform Teller functions. Cash handling, vault balancing, and reconciliation. Assist in the Call Center, including answering escalated calls. In the absence of the Regional Branch Manager, oversee branch operations as assigned. The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager. Experience: One year to three years of similar or related experience. Education: (1) A two-year college degree, (2) completion of a specialized certification or licensing, (3) completion of specialized training courses by vendors, or (4) job-specific skills acquired through an apprenticeship program. Managerial Responsibility: Supervisors/managerial responsibilities are direct or conducted through team leaders. Typically supervises 3-15 employees. Interpersonal Skills: Work involves personal contact with others inside and/or outside the organization for first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve high confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills: General office equipment such as calculators, Microsoft products, computers, photocopiers, telephones, and scanners. Includes the ability to operate coin counting and cash counting machines. Basic knowledge of established teller procedures and policies. Understanding of Credit Union operations. Maintains confidentiality related to Credit Union operations and work-related information.

Job Title: Teller Supervisor

At Northrim Bank, our vision is to be Alaska's premier bank and employer of choice. We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing value for our customers and communities. Employee Benefits: * Medical, Dental and Vision insurance, including FSA (Flex Spending Account) * Paid Time Off to include select paid holidays * Retirement Benefits with generous 401K match Some Other Favorite Employee Benefits Include Paid Parental Leave, Education Assistance, Employee Assistance Program, Employee Wellness Program and much more! Pay is depending on experience. Minimum for Universal Banker I is $22.00/hour We're Hiring: Universal Banker I - Join Our Rockstar Banking Team! Type: Full-Time | Department: Retail Banking | Level: Entry to Senior (UB I-III) About the Role: Are you a people-person with a passion for problem-solving and a knack for numbers? Do you dream of a career where every day is different, your ideas matter, and your impact is real? As a Universal Banker, you'll be the ultimate customer experience champion - combining your teller skills, financial know-how, and sales savvy to help our clients thrive. From opening accounts and answering questions to uncovering solutions that help people meet their financial goals - YOU are the go-to guide in their banking journey. Whether you're just starting out or already a banking superstar, we have a spot for you on our dynamic team (Universal Banker I, II, or III). What You'll Be Doing (AKA Why You'll Love Coming to Work): * Be the face of the bank: Greet customers, handle transactions, and make their day better. * Solve problems like a pro: Assist with everything from deposits and withdrawals to account management and loan payments. * Build real relationships: Get to know your customers and help them plan, save, and succeed financially. * Think like an advisor: Suggest products and services that actually make a difference. * Stay sharp: Learn new systems, keep up with regulations, and level up with ongoing training. * Lead by example (UB III): Step up when management is away, mentor new teammates, and keep operations running smoothly. What You Bring to the Table: Universal Banker I 6+ months in cash-handling, retail, or hospitality Universal Banker II 1+ year in banking OR 2+ years in customer service/cash-handling Degree in a related field can replace experience Universal Banker III 3+ years of banking experience Leadership and mentoring experience preferred Able to run the branch in a pinch! Skills & Superpowers: * Stellar communication and people skills * Detail-driven and highly organized * Great under pressure and loves a good challenge * Tech-savvy with MS Office and banking software * Team player, self-starter, and fast learner Perks of Joining Us: * Competitive pay and benefits * Paid training and career development * Supportive, inclusive team culture * Opportunity to grow and advance * Make a real impact in your community Sound Like You? Then we want to hear from you! Bring your passion for people and finance, and we'll provide the tools, training, and support you need to shine. Apply today and be the reason someone smiles when they walk into the bank. Full Time, Non-Exempt Grade 11 Northrim Bank is an equal opportunity and affirmative action employer. Northrim Bank does not discriminate in employment based upon race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, protected veteran status, pregnancy, parenthood, marital status, changes in marital status, genetic information or any other status protected by federal, state or local law.

Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to- day Teller scheduling, staffing issues and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Responsibilities Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially. Assumes responsibility for the efficient, effective, and accurate performance of teller functions while coaching other tellers to do so as well Act as a resource to identify and resolve more complex client servicing issues Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the clients to a Banker Assist clients in achieving their financial goals and objectives through the use of financial wellness tools Participate in morning huddles and end of day debriefs Follows compliance, audit, and security procedures, balances cash drawer within balancing guidelines Manage day to day duties for the branch teller line, including scheduling of tellers, observing, and providing coaching to tellers to enhance effectiveness, and overseeing of branch operational standards; Provide direction and guidance for branch staff on operational/regulatory procedures. Review and maintain knowledge of product guides, fees, and policies to stay current on offerings Support the Branch Manager in onboarding and training of new Tellers to the team Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications High School Diploma , GED, or equivalent business experience (required) Experience Qualifications Minimum of 1 year demonstrated superior client relationship skills (required) Minimum of 1 year experienced in cash handling (required) Working knowledge of PC with Windows based applications and calculator (required) Demonstrated ability to lead, motivate, and foster teamwork (required) Demonstrated organizational skills while managing multiple tasks (required) Licenses and Certifications Notary License (preferred) Tactical Skills Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking) Strong work ethic and high level of integrity; ability to exercise sound judgement to make reasonable decisions in the absence of direction. Excellent Time management skills Personal Skills Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals Critical Thinking: The ability to identify, obtain, and organize relevant data and ideas and prioritize concerns in the decision-making process Decision Making: The ability to select the right activities to work on from a range of competing priorities and stands by decisions in the face of conflict or unexpected outcomes Emotional Intelligence: Identifies relevant EI components, practices, benefits, and development venues and discusses issues and considerations needed to advance one's own EI maturity Practical Skills Business Acumen: Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively Risk Management: Implements or manages risk management for own business unit and documents key steps of the risk management process and associated procedures Storytelling: Demonstrates basic storytelling principles to create compelling stories that will positively influence clients and potential clients Change Navigation: Articulates the rationale for, and positive and negative consequences of change so as to help others adapt; encourages exploration of non-traditional ideas by team members leveraging the concept of continuous improvement Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Driving Requirements Ability to occasionally operate a motor vehicle with a valid driver's license. Job Posting Expiration Date: 07/06/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.

At Northrim Bank, our vision is to be Alaska's premier bank and employer of choice. We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing value for our customers and communities. Employee Benefits: Medical, Dental and Vision insurance, including FSA (Flex Spending Account) Paid Time Off to include select paid holidays Retirement Benefits with generous 401K match Some Other Favorite Employee Benefits Include Paid Parental Leave, Education Assistance, Employee Assistance Program, Employee Wellness Program and much more! Pay is depending on experience. Minimum for Universal Banker I is $22.00/hour 🌟 Join Our Team as a Universal Banker - Where Every Day is an Opportunity for Growth! 🌟 Are you ready to take your career to the next level with a role that combines customer service, sales, and financial expertise? At Northrim Bank, we're looking for energetic and motivated Universal Bankers who are ready to make a real impact on both our clients and their careers. Position Title: Universal Banker Location: Lake Otis Community Branch Type: Full-Time As a Universal Banker at Northrim, you'll be the heart of our branch - delivering excellent service while building long-lasting relationships. Whether you're processing transactions or recommending new services, you'll help us grow and retain personal and business customer relationships with every interaction. What You'll Be Doing: 🌟 Build Connections: You'll spend your time connecting with both new and existing customers, offering personalized banking solutions that fit their needs, and helping them navigate financial goals.🌟 Make an Impact: You'll initiate sales activities, build relationships, and find new ways to grow business for both the bank and yourself. You'll also make sure every customer's experience exceeds expectations, handling anything from everyday transactions to complex issues with ease.🌟 Sell Solutions: From deposits to loans and everything in between, you'll help customers find the best products and services. You'll even have the chance to assist with consumer loans if you're licensed!🌟 Develop Your Skills: Gain exposure to all facets of banking - from customer service to operational support. You'll have opportunities to learn, grow, and advance through ongoing training and career development programs.🌟 Have Fun at Work: Bring your personality and passion for helping others to a dynamic team. No two days are the same, and we pride ourselves on making work enjoyable while achieving our goals. Position Highlights: 📈 Universal Banker I: Minimum 25% of your time dedicated to building new relationships and following up on leads! Bring your passion for sales and customer service to work every day! 📈 Universal Banker II: Minimum 50% of your time spent making connections and seeking new opportunities to grow relationships. Take on more responsibilities, such as operational support, and become a leader in the branch. What We're Looking For: Education & Experience 📚 High School Diploma or equivalent required.📚 2 years of customer service/sales experience for Universal Banker I.📚 3.5 years of sales/customer service experience, with at least 1 year at Northrim as a Universal Banker I, for Universal Banker II. Licenses & Certifications: 💼 Life Insurance License and FINRA Series 65 or 66 preferred.💼 Willing to undergo background checks and licensing requirements. Skills: 🧠 Outgoing, energetic, and sales-driven personality.🧠 Advanced customer service skills and the ability to build rapport with ease.🧠 Strong problem-solving skills and the ability to manage your time effectively.🧠 Comfortable with technology - MS Office and standard office equipment are a must! Why Northrim? 🚀 Career Growth: Whether you're just starting or ready to take on more responsibilities, Northrim is committed to your professional development.🎉 Team Culture: Join a group of passionate, friendly colleagues who are committed to having fun while delivering outstanding service!💰 Incentives: Earn competitive pay with bonus opportunities and take advantage of generous benefits like health insurance, retirement plans, and more! At Northrim, we don't just offer jobs - we offer exciting careers! If you're ready to make a difference and grow with us, apply today! Ready to join a winning team? Apply now! #BankingCareers #SalesAndService #UniversalBanker #JoinOurTeam #CareerGrowth #NorthrimBank Full Time or , Non-Exempt Grade 11 Northrim Bank is an equal opportunity and affirmative action employer. Northrim Bank does not discriminate in employment based upon race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, protected veteran status, pregnancy, parenthood, marital status, changes in marital status, genetic information or any other status protected by federal, state or local law.

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Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized nine years in a row by Alaska Business magazine readers. We are seeking a Customer Service Professional to Join our Team! Universal Tellers deliver consistent and exceptional customer service through processing various types of customer transactions promptly and efficiently, while adhering to defined cash limits, bank policy and procedures, and banking regulations. Salary: $19.00/hour minimum. Job/salary offer would be commensurate with experience. Schedule: Monday - Thursday, 8:30am-5:30pm; Friday varies GENERAL PURPOSE SUMMARY Responsible for delivering consistent and exceptional customer service through processing various types of customer transactions promptly and efficiently while adhering to defined cash limits, bank policy and procedures. The position actively learns about and demonstrates knowledge of bank products/services through identifying, then promoting bank products/services that meet the customer's banking needs. Expected to maintain a balanced cash drawer, become skilled in the ability to build customer relationships and embrace the bank's vision to enhance the customer experience by performing the following essential duties and responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provides consistent and exceptional service that enhances customer interactions through demonstrating a genuine desire to assist and delivers a high level of support that contributes to the overall branch experience. * Maintains comprehensive knowledge of all consumer products and services and demonstrates use of consumer digital platforms. Confidently engages customers in conversations about banking needs to identify cross-sell opportunities of additional bank services to strengthen and expand customer relationships. * Provides excellent customer service by providing explanations on account related questions and services. Identifies opportunities to refer customers to an FNBA specialist. * Accepts and accurately processes all financial transactions following established procedures, which may include incoming mail, night depository transactions and mailed requests to close accounts. * Maintains and balances cash and coin supply within defined accuracy standards. Replenishes and balances Cash Recyclers and Automatic Teller Machine. * Processes lines of credit advances, customer cash shipments and wire transfer requests. * Scans and balances proof work throughout the day and adheres to the Branch Capture Schedule. * Abides by First National Bank Alaska policies and procedures, complies with all regulatory requirements and completes mandatory compliance training. * Performs other work-related duties as assigned by supervisor. COMPLIANCE EXPECTATIONS * Stay up to date on relevant laws and regulations and complete all compliance training on time. * Knowledgeable of and comply with bank policies, procedures, laws, and regulations that apply to you and your job. * Maintain customer confidence and protect the bank's operations by identifying and protecting confidential information. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: Minimum: 6 months Teller experience; or one year customer service and 6 months cash handling experience. Preferred: FNBA experience. OTHER SKILLS and ABILITIES: Knowledge of personal computer operation (monitor, keyboard, mouse), ability to keyboard 35 wpm and operate a 10-key calculator and general knowledge of office machines required. Must have strong communication and interpersonal skills as well as ability to exercise discretion and good judgment when communicating with internal and external customers and all levels of management. Unquestionable integrity and ethics and ability to maintain confidentiality in handling sensitive and confidential information. LANGUAGE SKILLS: Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers and employees of organizations. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to apply concepts of basic algebra. REASONING SKILLS: Ability to solve practical problems and deal with several variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is frequently required to talk and hear. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds; occasionally lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

The Teller is an important position within the credit union. As the first point of contact for members, the Teller is responsible for creating a welcoming atmosphere and fostering long-term relationships with members. The Teller is responsible for processing financial transactions, addressing member account inquiries or concerns, and identifying opportunities to deepen member relationships. Tellers provide value to our member base by asking genuine financial questions and demonstrating they are reliable experts in the industry. Tellers develop a thorough knowledge and understanding of all credit union products and services and seek out opportunities to provide members with new and underutilized services. This position is located at our Soldotna Branch (44758 Sterling Hwy.) ESSENTIAL JOB FUNCTIONS: Demonstrates ownership of transactions processed and provides excellent service with every member interaction. Assists members with a variety of transactions including deposits, payments, withdrawals, and transfers. Provides member service in an efficient, accurate, confidential and professional manner. Researches and resolves member account issues. Maintains thorough documentation for all member transactions as required by credit union policies and procedures. Files documents appropriately in compliance with the credit union's procedures and retention policy. Educates members on technologies offered by the credit union such as ATM/ITM functionality, DocuSign, Online Access, Mobile Deposit, Bill Pay, Mobile Wallet etc. Explains the features and benefits of credit union products and services to members and makes recommendations that meet their needs. Reviews suspicious or unusual transactions and items. Processes transactions within defined transaction limits. Maintains up to date knowledge of security procedures and uses sound judgement to identify and deter potential fraudulent requests. Adheres strictly to safety and security policies. Effectively performs branch or department opening and closing duties as assigned. Prepares and balances daily summary for all cash, checks, and other negotiable instruments, if applicable. ADDITIONAL REQUIREMENTS: Remains up to date and educated on products, services, and marketing promotions to best match the members' needs. Works with Service Manager to develop and improve member service skills focused on excellent service and value. Multi-tasks by working with multiple software programs to accurately complete requests, while communicating with members. Meets or exceeds individual key performance indicators (KPIs) and contributes to branch or departmental goals and standards. Projects a positive and proactive attitude with members and employees consistent with Credit Union 1's mission and core values to maintain and contribute to a high level of member service. Adheres to the credit union's dress code policy. Professional appearance is required. Performs other duties as assigned. QUALIFICATIONS: High school graduate or equivalent A minimum of six months of financial institution, cash handling, call center, customer service or sales experience is required. Excellent communication skills, with the ability to build relationships with members through all channels. Ability to effectively communicate one-on-one and in a group setting. Ability to remain calm when helping difficult and/or upset members. Must project a positive attitude and proactively evaluate and present credit union products and services that best meet a person's financial needs. Must have strong organizational skills and the ability to adjust priorities to meet deadlines in a fast-paced environment. Responsible for abiding by and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign asset control laws and regulations (OFAC). Only applicants who meet the minimum requirements for the position will be considered for an interview. This position is open until filled. Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense. To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship. Thank you for your interest in the opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.

Sign-on bonus available for external applicants! Contact us today to learn more! The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts). The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards. An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer. RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved. The RS I may also be called upon to assist with daily balancing. Cross-sells all other products and services to include Investment Services , First Mortgages, and Autoland (auto loans). The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals. Responsibilities: Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks). Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed. Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards. Performs a wide variety of account maintenance; change of address and name change. Recommends other products and services appropriately with each member transaction. Required to complete compliance training and all other training offered to RS I. Balances cash drawer. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Other related duties as assigned. Maintains member and other sensitive information with confidentiality. Treats all co-workers and members with respect. Qualifications: 1-yr related branch operations experience. Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations. Comprehensive knowledge of all deposit account products and all services. Basic knowledge of all applicable Federal, State and NCUA regulations. Demonstrated ability to follow written and verbal instructions. Basic math skills (adding cash) to be able to compute interest on savings, loans, and certificates. Demonstrated ability to operate office machines to include; copier, 10-key and PC. Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel. Knowledge of Internet / Intranet Knowledge of SharePoint Good verbal / written communication, problem solving, member service, and organizational skills. Attention to detail. Must present a professional demeanor. Capable of working under pressure and with frequent interruptions. Successful completion of all compliance related coursework NMLS Registered Education: High School or Equivalent Website: nuvisionfederal.com/careers

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces "to grow your career" in the U.S. About this role: Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role you will: * Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers * Complete operational activities while minimizing risks under established policies * Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization * Receive direction from managers and exercises judgment within defined policies and procedures * Escalate questions and issues to more experienced roles * Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions * Identify information and services to meet customers financial needs Required Qualifications: * 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Customer service focus with experience handling complex transactions across multiple systems * Ability to educate and connect customers to technology and share the value of mobile banking options * Ability to interact with integrity and professionalism with customers and team members * Experience working with others on a team to meet customer needs * Cash handling experience * Ability to follow policies, procedures, and regulations * Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss * Well-organized, independent and able to prioritize in a fast-paced environment * Ability to exercise judgment, raise questions to management, and adhere to policy guidelines * Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting * Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Job Expectations: * Ability to work a schedule that may include most Saturdays * This position is not eligible for Visa sponsorship Posting Location(s): * Sixth and Broadway , Skagway AK Pay Rate: $20.00- $25.14 Benefits Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees. * 401(k) Plan * Paid Time Off * Parental Leave * Critical Caregiving Leave * Discounts and Savings * Health Benefits * Commuter Benefits * Tuition Reimbursement * Scholarships for dependent children * Adoption Reimbursement Posting End Date: 20 Apr 2025 * Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

ESSENTIAL JOB FUNCTIONS: Demonstrates ownership of transactions processed and provides excellent service with every member interaction. Assists members with a variety of transactions including deposits, payments, withdrawals, and transfers. Provides member service in an efficient, accurate, confidential and professional manner. Researches and resolves member account issues. Maintains thorough documentation for all member transactions as required by credit union policies and procedures. Files documents appropriately in compliance with the credit union's procedures and retention policy. Educates members on technologies offered by the credit union such as ATM/ITM functionality, DocuSign, Online Access, Mobile Deposit, Bill Pay, Mobile Wallet etc. Explains the features and benefits of credit union products and services to members and makes recommendations that meet their needs. Reviews suspicious or unusual transactions and items. Processes transactions within defined transaction limits. Maintains up to date knowledge of security procedures and uses sound judgement to identify and deter potential fraudulent requests. Adheres strictly to safety and security policies. Effectively performs branch or department opening and closing duties as assigned. Prepares and balances daily summary for all cash, checks, and other negotiable instruments, if applicable. ADDITIONAL REQUIREMENTS: Remains up to date and educated on products, services, and marketing promotions to best match the members' needs. Works with Service Manager to develop and improve member service skills focused on excellent service and value. Multi-tasks by working with multiple software programs to accurately complete requests, while communicating with members. Meets or exceeds individual key performance indicators (KPIs) and contributes to branch or departmental goals and standards. Projects a positive and proactive attitude with members and employees consistent with Credit Union 1's mission and core values to maintain and contribute to a high level of member service. Adheres to the credit union's dress code policy. Professional appearance is required. Performs other duties as assigned. QUALIFICATIONS: High school graduate or equivalent A minimum of six months of financial institution, cash handling, call center, customer service or sales experience is required. Excellent communication skills, with the ability to build relationships with members through all channels. Ability to effectively communicate one-on-one and in a group setting. Ability to remain calm when helping difficult and/or upset members. Must project a positive attitude and proactively evaluate and present credit union products and services that best meet a person's financial needs. Must have strong organizational skills and the ability to adjust priorities to meet deadlines in a fast-paced environment. Responsible for abiding by and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign asset control laws and regulations (OFAC). Only applicants who meet the minimum requirements for the position will be considered for an interview. This position is open until filled. Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense. To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship. Thank you for your interest in the opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.

The Customer Service Clerk works with clients in providing requested reports and documents as well as takes in and processes Reconveyances. This person is responsible for analyzing contracts to open new orders. This position requires a professional, courteous, friendly and organized individual. ESSENTIAL FUNCTION: Opens New Orders and enters data into database Prepares Property Profiles as directed by clients Answers general customer service requests such as pulling copies of documents. Processes Reconveyances Handles money Backup to Receptionist during lunch breaks and days where receptionist is not in the office Answers telephone, screens and directs calls. Takes and relays messages Directs persons to correct destinations Provides general and administrative and clerical support to the Title Department File documents Other duties as assigned SUPERVISORY FUNCTIONS: This position has no supervisory responsibilities. KNOWLEDGE, SKILLS & ABILITIES: Strong verbal, written and organizational skills. Ability to handle multi-extension telephone system (Avaya phone system) Ability to operate a computer, calculator, copier, fax machine and other office equipment Knowledge of Word, Excel and Outlook Ability to Multi-Task Strong customer service orientation. Strong organizational skills and able to multitask while handling a high volume of work. Detailed oriented with excellent oral and written communication. Strong problem-solving skills. Proficient in Microsoft Office and associated programs. QUALIFICATIONS: High School diploma or GED (General Education Degree) Valid Alaska Driver's License WORKING ENVIRONMENT: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Mat-su Title Agency has an office environment requiring a high degree of efficient and effective performance. At times, there may be a need to attend industry functions.

At Northrim Bank, our vision is to be Alaska's premier bank and employer of choice. We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing value for our customers and communities. Employee Benefits: * Medical, Dental and Vision insurance, including FSA (Flex Spending Account) * Paid Time Off to include select paid holidays * Retirement Benefits with generous 401K match Some Other Favorite Employee Benefits Include Paid Parental Leave, Education Assistance, Employee Assistance Program, Employee Wellness Program and much more! Pay is depending on experience. Minimum for Universal Banker I is $22.00/hour We're Hiring: Universal Banker I - Join Our Rockstar Banking Team! Type: Full-Time | Department: Retail Banking | Level: Entry to Senior (UB I-III) About the Role: Are you a people-person with a passion for problem-solving and a knack for numbers? Do you dream of a career where every day is different, your ideas matter, and your impact is real? As a Universal Banker, you'll be the ultimate customer experience champion - combining your teller skills, financial know-how, and sales savvy to help our clients thrive. From opening accounts and answering questions to uncovering solutions that help people meet their financial goals - YOU are the go-to guide in their banking journey. Whether you're just starting out or already a banking superstar, we have a spot for you on our dynamic team (Universal Banker I, II, or III). What You'll Be Doing (AKA Why You'll Love Coming to Work): * Be the face of the bank: Greet customers, handle transactions, and make their day better. * Solve problems like a pro: Assist with everything from deposits and withdrawals to account management and loan payments. * Build real relationships: Get to know your customers and help them plan, save, and succeed financially. * Think like an advisor: Suggest products and services that actually make a difference. * Stay sharp: Learn new systems, keep up with regulations, and level up with ongoing training. * Lead by example (UB III): Step up when management is away, mentor new teammates, and keep operations running smoothly. What You Bring to the Table: Universal Banker I 6+ months in cash-handling, retail, or hospitality Universal Banker II 1+ year in banking OR 2+ years in customer service/cash-handling Degree in a related field can replace experience Universal Banker III 3+ years of banking experience Leadership and mentoring experience preferred Able to run the branch in a pinch! Skills & Superpowers: * Stellar communication and people skills * Detail-driven and highly organized * Great under pressure and loves a good challenge * Tech-savvy with MS Office and banking software * Team player, self-starter, and fast learner Perks of Joining Us: * Competitive pay and benefits * Paid training and career development * Supportive, inclusive team culture * Opportunity to grow and advance * Make a real impact in your community Sound Like You? Then we want to hear from you! Bring your passion for people and finance, and we'll provide the tools, training, and support you need to shine. Apply today and be the reason someone smiles when they walk into the bank. Full Time , Non-Exempt Grade 11 Northrim Bank is an equal opportunity and affirmative action employer. Northrim Bank does not discriminate in employment based upon race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, protected veteran status, pregnancy, parenthood, marital status, changes in marital status, genetic information or any other status protected by federal, state or local law.