Technical Support Specialist Jobs in Jacksonville Beach, FL

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

***Part-Time opportunity. Applicant must be currently enrolled in Information Technology related program at a college or university. The Energy Authority is a public power-owned, nonprofit corporation with offices in Jacksonville, Florida, and Bellevue (Seattle), Washington. TEA provides public power utilities with access to advanced resources and technology systems so they can respond competitively in the changing energy markets. Through partnership with TEA, utilities benefit from an experienced organization that is singularly focused on deriving the maximum value of their assets from the market. TEA Values TEA employees share a common sense of purpose. When TEA accomplishes its mission, the result is improved quality of life for the citizens and businesses of the communities our clients serve. TEA employees exceed the expectations of those they serve, deliver services with the highest standards of fair, honest, and ethical behavior, set the standard for service and expertise in our industry, embody a spirit of collaboration, and embrace TEA's founding entrepreneurial spirit by seizing opportunities to deliver value. If you are self-motivated, driven to deliver excellence, and passionate about your career, TEA is the perfect place for you. It's YOUR Future. It's OUR Future. SUMMARY The Systems Support Specialist's role is to provide Tier One support to the organization and to ensure the stability, integrity, and efficient operation of the organization's IT systems in support of the core organization functions. This individual will apply proven communication and problem-solving skills to help identify, communicate, and resolve systems issues in order to maximize the benefit of the organization's investments. ESSENTIAL DUTIES and RESPONSIBILITIES include the following. Other duties may be assigned. Customer Service: Provides basic end-user training on systems and software Develop a working knowledge of the organization and the company's key functional processes and resources. Systems Support: Recommends the purchase of desktop hardware, software, and accessories Inspects, installs, upgrades, configures, and tests new and existing hardware and software systems Performs equipment installations and relocations Implements the electronic storage policy, including recorded voice logs, system backup tapes, and offsite storage Ensures that process documentation exists for all routine and troubleshooting duties Troubleshooting & Ticket Resolution: Ensures timely assessment, resolution, documentation, and communications with end users of issues in the support tracking system Troubleshoots, repairs, and works with equipment and software manufacturers to resolve problems on systems including, but not limited to: workstations, computer networks, printers, telephone equipment, videoconferencing systems, data feeds and application software Maintains electronic trouble ticket log Team Duties: Assists other IT staff, as required, with general system support throughout the organization Be available to perform on-call duty, as needed Assists in departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation, or education EDUCATION and/or EXPERIENCE Must be currently enrolled in Information Technology related program at a college or university . Associate's degree in a related area is desired, combined with 1-2 years of experience in the field or in a related area, or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS Appropriate Microsoft certification highly desired.

Job Details Corporate Office - Jacksonville, FL Full Time None DayDescription The Help Desk Support II responsibilities include front-line support of IT-managed systems for both local and remote end-users, including desktop/laptop support, support for mobile devices, applications, and manufacturing hardware. You will also create and manage user accounts in local Active Directory and Azure Active Directory, along with advance end user troubleshooting. Excellent communication skills and patience are necessary. The Help Desk Support II must effectively communicate technical issues and resolutions with non-technical team members. This position requires demonstrated advance troubleshooting skills, emphasizing quick resolution to minimize end-user downtime. The role will also help create technical documentation for end-users and document issues and resolutions in our ticket management system and technical documentation. Essential Functions, Duties, and Responsibilities Technical Support: Install and maintain OS (Windows 10 and 11) installation/imaging on all desktops, laptops. Installation is not limited to manual installation; it can be scripted using pre-built images. Knowledge of user provisioning in local AD and AzureAD/Exchange Online. Maintain/Monitor desk phones, smartphones, desktops, laptops, printers & mobile devices. Ensure systems availability and support of AD and basic file share permission troubleshooting. Familiar with networking including IP addressing and subnetting. Knowledge of basic servers and NTFS file permissions. Must have experience in automated patch management. Project leadership and Continuous Improvement Report project progress to team lead. Participate in defining project requirements, timelines, and deliverables. Identify opportunities for process improvements and implement best practices. Drive initiatives to standardize, enhance, and optimize processes Prioritize and complete projects within deadlines. Other: Willing to work on weekends, holidays, and after hours as necessary or desirable to meet business needs. Must be able to participate in regular after-hours on-call support rotation. Qualifications Educational and Experience Requirements Bachelor's degree in Computer Science, Information Technology is preferred. 2-3 years of experience in advance Desktop and Laptop Support MCP Certification is required, and MCSA Windows/Servers certification is preferred. Knowledge, Skills, and Abilities Ability to work with in a supervised environment. Excellent written and verbal skills Must be able to lift or move up to 25-pound weight if necessary. Willing to travel up to 10% if necessary. Customer oriented mindset. Skill Requirements Typing/computer keyboard Utilize computer software (specified above) Retrieve and compile information Maintain records/logs Verify data and information Organize and prioritize information/tasks Operate office equipment Verbal communication Written communication Research, analyze and interpret information Investigate, evaluate, recommend action Basic mathematical concepts (e.g. add, subtract) Physical Requirements Sitting for extended periods Extended periods viewing computer screen Reading Speaking Hear/Listen Maintain regular, punctual attendance Lifting/carrying up to 20 pounds various items Repetitive Motions Pushing/Pulling Bending/Stooping Reaching/Grasping Writing Hazards Normal office environment Electrical current Proximity to moving mechanical parts All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. KLS Martin is a drug-free employer

Andromeda Systems Incorporated (ASI) provides tools and services to assist Physical Asset Owners, Fleet Managers, and Military Program Managers in gaining critical insights into their equipments performance, identifying system improvements, optimizing operations and support, making better business decisions, and achieving measurable life-cycle cost savings. ASI provides unparalleled expertise and capabilities in the Reliability, Maintenance, Supportability, and Logistics disciplines. Our staff of nationally and internationally recognized leaders are shaping the industry and developing revolutionary solutions in the military and commercial sectors. Clients leverage our experience and cutting-edge analytical tools to improve asset performance and reduce life-cycle costs. As a leading provider of professional and high technology services and solutions, ASI serves the Department of Defense, U.S. civilian agencies, and private industry. ASI is seeking an IT Help Desk Technician to provide technical and troubleshooting assistance related to computer hardware, software, mobile devices, and other tech tools and products. We support PCs, Macs, BYOD, printers, faxes, copiers, etc. The Technician should have a combination of technical and customer service skills and be passionate about technology and helping people. The ideal candidate will have a strong commitment to learning and growing in this role. On-the-job and formal training will be provided, so prior experience is helpful, but the desire to deliver excellent customer service is a must. Our mission is to deliver exceptional IT support and services to ASIs employees. Responsibilities: * Provide first-level contact and convey resolutions to internal customer issues * Properly escalate unresolved queries to the next level of support * Track, route, and redirect problems to correct resources * Update customer data and produce activity reports * Walk customers through problem solving process * Follow up with customers, provide feedback, and see problems through to resolution * Utilize excellent customer service skills and exceed customers expectations * Ensure proper recording, documentation, and closure of procedures * Recommend procedure modifications or improvements * Preserve and grow knowledge of help desk procedures, products, and services Required Qualifications: * High School Diploma or equivalent * Ability to work independently * Ability to track projects and issues to completion * Excellent written and verbal communications skills Preferred Qualifications: * 1-3 years of experience in a PC/local area network support environment * Excellent troubleshooting skills * Knowledge of Microsoft Windows 10, 11, Server 2016, and Server 2019 Operating Systems * Knowledge of file and printer sharing * Management of Cisco routers and switches * Experience in defense industry or related field * Ability to move telecommunications and IT equipment weighing approximately 25 pounds Work Authorization/Security Clearance: * May be required to qualify for Secret Clearance For more information about this and other open positions, please visit our website at ******************** AAP/EEO Statement Andromeda Systems Incorporated is an Equal Employment Opportunity employer. As such, 41 CFR 60-1.4(a), 41 CFR 60-300.5, 41 CFR 60-741.5 as well as 29 CFR Part 471, Appendix A to Subpart A are herein incorporated by reference, to the extent applicable. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Summary: The IT Support Specialist will provide high-level technical support to staff and contractors. Duties/Responsibilities: Evaluate expanding or enhanced computer operations; makes recommendations for improvement and upgrades to hardware and software to manager workload and system requirements Provides technical support identifying, investigating, and resolving users' problems with computer software and hardware. Applies knowledge of computer software, hardware, and procedures to solve problems Works to research and resolve problems Work to explain issues and recommend any modifications needed Arrange service by software or hardware vendors to repair or replace any defective products Develops and communicates IT projects and goals Maintains knowledge of technology innovations and trends Required Skills/Abilities: Knowledge of subject content Strong oral, written, and interpersonal and customer service skills Strong time management skills Strong organizational skills Strong analytical and problem-solving skills Superior understanding of computer hardware and software systems Ability to explain technical issues to technical and non-technical employees Able to travel to all three campuses Education and Experience: Bachelor's degree in Computer Science or related field, or equivalent experience, required At least 4 years of experience required Physical Requirements: Prolonged periods of sitting Able to lift up to 15 pounds

TECHNICAL SUPPORT ANALYST (I) FULL-TIME | JACKSONVILLE, FL | COMPETITIVE COMPENSATION | BENEFITS PACKAGE | MONDAY - FRIDAY | BUSINESS OFFICE Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible. At Southeast Orthopedic Specialists , we are dedicated to taking care of you so you can take care of business! We offer all Full-Time Employees a robust BENEFITS PACKAGE that includes the following: Competitive Health & Welfare Benefits Monthly $43 stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match Employee Assistance Program available 24/7 Employee Appreciation Days/Events Paid Time Off & Paid Holidays AND MORE! As Southeast Orthopedic Specialists continues to grow, we are hiring a Technical Support Analyst (I) for our Business Office located in Jacksonville, FL ! Please see below for the functions and requirements needed in order to be considered for this position: GENERAL STATEMENT OF DUTIES Responsible for performing a wide range of technical duties to support The CORE Institute Local Area Network and Wide Area Network computer environments. ESSENTIAL FUNCTIONS Installs configure, maintains, and troubleshoots Windows-based computers and various peripheral devices effectively. Installs maintain and troubleshoot all business applications effectively. Maintains and troubleshoots ShoreTel telephony system including telephone additions, relocation, and programming changes effectively. Escalates errors to hardware and software manufacturers as necessary. Manages user errors and requests through the IT/Facilities help desk ticketing system. Documents daily tasks and create user documentation as needed. Tracks company assets through inventory database timely and accurately. Understands and demonstrates the main role of IT is to help others do their job better, more efficiently, and more securely. Maintains a high level of customer satisfaction. Maintains confidentiality. EDUCATION High school diploma/GED or equivalent working knowledge preferred. EXPERIENCE 1 - 2 years of experience in the IT/Desktop Support field. Proficient with all Windows operating systems. Must have at least intermediate skills with Microsoft Office Professional Suite. KNOWLEDGE Knowledge of Microsoft Office software. Knowledge of how to operate and troubleshoot computer equipment. Knowledge of Telephony systems programming, documentation, and process creation. Knowledge of asset and time management skills to assist the department. SKILLS Skill in organizing tasks/work orders. Skill in using customer service skills in dealing with frustrated users. Skill in problem-solving. Skill in maintaining a safe operating environment. ABILITIES · Ability to troubleshoot common desktop and user problems and develop resolution strategies. · Ability to communicate effectively and in user-friendly terms verbally and in writing. · Ability to be a team player with effective interpersonal skills. · Ability to solve problems and work independently. ENVIRONMENTAL WORKING CONDITIONS Normal office environment. Some travel within the community. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Some bending and stretching are required. Manual dexterity using a calculator and computer keyboard. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision, and Values must be acknowledged and adhered to **This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **

Description & Requirements Maximus is seeking a Help Desk Support Technician to provide expertise to a critical federal client. The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues. This position will identify, research, and resolve technical problems. Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices. - Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices. - Install and support a variety of PC operating systems. - Diagnose, resolve, and follow up on issues relating to various user concerns. - Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users. - Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository. - Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level. - Serve as a technical liaison to project managers as needed. - Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment. - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations. - Perform other duties as may be assigned by management. Project Specific Essential Duties and Responsibilities: - Diagnose, resolve, and follow up on issues relating to various user concerns - Provide remote support and resolve issues for users whom may be at remote offices or home office users - Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository - Assist in troubleshooting advanced technical issues within the network and telecommunications environments - Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations - Identify areas deserving attention in the technical support environment, and consult with management - Ensure tickets are accurately documented and resolved in a timely manner - Work within the team framework created by management and work with team members on assigned projects - Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues - Handles customer support requests that cannot be solved by Tier 1. - Forward support requests not resolved by Tier 2 as required by following established procedures. Minimum Requirements - High School diploma or equivalent with 0-2 years of experience. - May have additional training or education in area of specialization. - Works on assignments that are routine in nature, with responsibilities easily learned on the job. - Acquires job skills and learns applicable policies and procedures to complete routine tasks. - Able to read, understand & perform assignments within prescribed guidelines. - Communicates routine information in a clear and accurate way with internal & external contacts. Project Specific Background & Experience Required: - Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies - Experience with and/or ability to use call center telephony equipment - Experience in customer support or call center support preferred - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project) - Government experience preferred - Strong verbal and written communication skills - Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences - Highly detail-oriented, organized, timely, and customer service-oriented - Ability to work well independently and in a team setting - Adaptable, flexible and able to deal with ambiguity and change - Excellent oral and written communication and customer service skills - Excellent attention to detail and good analytical skills #techjobs EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 17.98 Maximum Salary $ 21.00

Department Orion Employment Type Full Time Location Jacksonville, FL Workplace type Hybrid Compensation $37,000 - $50,000 / year Position Overview About iVenture Solutions For more than 20 years, iVenture has been solving IT problems by providing personalized service and solutions with a relentless commitment to service. iVenture is built on the foundation of delivering premium IT experiences, which guides every aspect of our operation. We impact our clients every day with our expertise, execution and experience. Expertise: Our people have the experience and knowledge to deliver solutions proactively, committed to solving client issues and establishing trust. Execution: Supporting and empowering clients, deeply committed to robust service standards. Experience: Integrity guides our people, resulting in satisfied clients who appreciate the difference we make. At iVenture, we are problem solvers and critical thinkers who personalize service and do it right the first time. Relentlessly committed to the highest standards, iVenture drives resolution and inspires change by proactively resolving IT, cloud and cybersecurity challenges. Unique in the industry, we work for our clients the way that we work for our people; through impactful relationships and deep understanding. With 20+ years of operations under our belt, we bring unparalleled technical experience to the service of others, for a better, more efficient and secure future. Learn more about what our employees say about us here: Great Place to Work No office politics, no dead-ends. We mean what we say and expect the same.

What We Do CarParts.com is the go-to eCommerce platform for auto care and maintenance. We offer drivers quality parts at competitive prices and allow customers to schedule an appointment with a trusted mechanic directly from our website. We use world-class design principles and the latest technologies to deliver a fast, easy-to-use, and mobile-intuitive website. And with our company-owned national distribution network, we bring the best brands and manufacturers directly to consumers, cutting out the costs associated with brick-and-mortar retailers. Our more than 1,700 team members worldwide are dedicated to Empowering Drivers Along Their Journey. Our Culture At CarParts.com, we're DRIVEN by our core values: Safety First, Customer Focused, and a Commitment to Excellence. These values guide us in everything we do and push us further in our growth both as a company and as people. They cultivate an environment where employees are inspired and empowered as we build and thrive together. All the hard work of our entire team has resulted in back-to-back record-breaking quarters since Q1 of 2020, as well as our inclusion in the Los Angeles Business Journal's top 100 Best Places to Work in Los Angeles list for four years in a row (2020, 2021, 2022, 2023). Join us! Summary of Role/Position The IT Support Engineer will be an instrumental part of the CarParts.com IT operations team. The ideal candidate has experience providing technical support to high pace distribution center operations supporting users and systems in 24/7 operations. They will evaluate user needs, define technical problems, and work with engineering/development staff to determine solutions. YOU WILL: Ensure uptime and availability of 99.9% across all systems supporting our distribution centers (DC). Responsible for actively monitoring and responding to critical application for hardware warnings. Respond to high priority incidents during business and non-business hours (as required) Perform root cause analysis on all high priority incidents and work with software engineering team to prioritize fix defects or optimize workflows. Configure and deploy all end users devices; IP phones, desktops and all mobile devices used by DC operations staff. Support and troubleshoot all technology infrastructure (network switches, access points, internet connectivity, firewall, etc) and work with vendors to escalate any issues to expedite resolution. Partner with DC staff to comprehend operational processes and workflows and map supported technology applications to provide exceptional service. Research new technology solutions in order to make recommendations for improvement. An active contributor and a team player to the technology organization, ability to identify opportunities and assist as needed. Basic knowledge of SQL Server scripting and knowledge of WMS YOU MUST HAVE: 2+ years of experience in DC Operations or Warehousing in a lead or supervisory role 2+ years of experience supporting technology in an e-commerce organization with multiple distribution centers 1+ years of WMS system experience 1+ years of windows server and knowledge of DHCP, DNS, and file servers 1+ years of advance desktop support for various hardware and software solutions. 1+ years of supporting RF Devices, Mobile Printer and Label Printers 1+ years of network administration troubleshooting including AP', switches and routers. 1+ years of developing and writing process documentation Intermediate interpersonal, verbal, and written communications skills Self-motivated and a strong determination to succeed with minimal supervision A continuous improvement mindset for personal growth, internal processes and innovation Ability to manage tight deadlines and deliver assignments on time On-call as required to support necessary DC Operations Flexibility in schedule to support DC Operations, system updates and implementation of new technology Additional good to have certifications: MCSA certification Or MCSE certification A+ Hardware/Networking certification A+ Security Powershell scripting CarParts.com is an equal-opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring that we fulfill this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

The Middle District of Florida seeks a mission-driven professional to serve as a full-time Information Technology Support Specialist. The ideal candidate possesses technical skills in addition to excellent interpersonal, and, analytical skills; strong work ethic; and resilience. This meaningful career opportunity is located in the Jacksonville division. The IT Support Specialist provides support to the respective Division for local computer systems including networks, personal computers, and portable electronic devices. Additionally, this position supports several off-the-shelf software applications, major national systems, and systems developed or customized for local use. Representative Duties Proficiency in Microsoft Office 365, including collaboration tools such as SharePoint, OneDrive, OneNote, and Teams. Monitors day-to-day operations of IT equipment and systems. Acts as the technical support expert in solving computer system problems. Maintains contact and works in concert with other court IT personnel throughout the five divisional offices of Middle Florida for the purpose of collaborating and standardizing IT developments, techniques, and user programs. Recommends and configures hardware as directed by IT management staff for deployment. Provides on-going help desk support for all IT related equipment. Installs and troubleshoots software and advises court staff on the use of the software in support of their court duties. Installs or assists in the installation of new or revised releases of nationally supported software systems. Prepares and maintains documentation on the use of various software applications used in court operations. Work with court audio-visual specialist to troubleshoot and support audio-visual equipment in courtrooms, conference rooms and shared spaces for use in evidence presentation during court hearings and trials. Setup and teardown of audio-visual equipment for use in special events including speakers, microphones, and video equipment (projectors, large screen monitors, cabling) Inventory responsibilities including receiving, tracking, and updating IT equipment in a nationally supported database system. Mobile device configuration and deployment of mobile phones, tablets, and laptops. Proficiency in Apple operating systems including iOS and MacOS Minimum Qualification Requirements Requires a minimum of four (4) years of relevant work experience at progressively responsible levels in IT systems, data processing, and data communications, including IT applications, terminology, and methodology. Demonstrated accomplishment of IT project assignments that involved analysis, implementation, integration, and management. Ability to implement software and hardware to provide technical support for a user base of up to 150. Microsoft Office 365 certification preferred. CompTIA A+ and Net+ certifications preferred. LAN/WAN experience preferred. Applicant should work well within a team, be able to prioritize tasks and make technical decisions through methodical troubleshooting and research. Excellent customer service skills and the ability to deal with a wide variety of people tactfully and courteously. Accuracy and attention to detail. Strong organizational skills and the ability to handle multiple assignments with frequent interruptions. Ability to communicate effectively both orally and in writing. Strong interpersonal skills and the desire to work in a fast-paced, team environment. Ability to maintain confidentiality and use sound judgment. Professional demeanor and strong work ethic. Information for Applicants To apply: submit an application through the posting on ******************************************* attach your cover letter and resume as PDF documents named "last name, first name" (e.g. Smith, John) Due to the number of resumes received, only applicants selected for interviews will be contacted. THE UNITED STATES GOVERNMENT IS AN EQUAL OPPORTUNITY EMPLOYERApplicants must be U.S. citizen or eligible to work in the United StatesEmployees must use the Electronic Fund Transfer (EFT) for payroll deposit The selected candidate will be subject to a ten-year high-sensitive background investigation with periodic updates every five years thereafter. * Starting salary commensurate with work experience, previous federal government service, and prior pay history.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Brief summary: Job Title: Desktop Support Representative Distributed Client Services Location: Jacksonville,FL Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · Office 2003/2007/2010 support · end user trouble shooting skills · Break/fix support. IMAC, data migration, pc refresh. · Installation, configuration and maintenance of windows, hardwares and softwares. · Desktop and laptop installation ,configuration and upgradation · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************

This is a full-time position. The IT Technician is responsible for assisting with the overall, ongoing Information Technology (IT) support of the organization's operations including planning, organizing, directing, monitoring and sustaining the telecommunications capabilities of the organization; staff training on telecommunications equipment; and, ensuring the security of AH's electronic data. This position reports to the IT Director. ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative (but not all inclusive) of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. POSITION RESPONSIBILITIES Responsible for Information Technology (IT) support of the organization's operations including assisting the IT Director with the identification of IT needs (equipment, services, software, etc.) to meet current and near term goals and objectives, research and recommendation of IT solutions, and implementation of the selected solution(s). Responsible for managing AH network resources/assets housed at the Data Center and AH's primary care delivery sites (centers). Duties include: routine preventive equipment maintenance, troubleshooting/resolution of hardware and software problems, staff support, addition/removal of network users, ongoing management of network security issues, ongoing review and installation of software upgrades and onsite equipment installations, troubleshooting and repairs at satellite centers. Functions as Alternate Point of Contact and liaison with software/hardware vendors, telecommunications vendors (phone, fax, and data lines) and outsourced IT personnel to ensure timely reporting and resolution of issues, change management and development of opportunities for improvement to maintain and improve acceptable productivity of AH staff utilizing telecommunications systems. Functions as Alternate Point of Contact and liaison with EHR/EPM software vendors and outsourced IT personnel to ensure timely reporting and resolution of issues, change management and development of opportunities for improvement to maintain and improve acceptable productivity of AH staff utilizing EHR/EPM. Responsible for the ongoing coordination, management, and troubleshooting/repair of administrative IT equipment (i.e. - phones, fax machines, copiers, Credit Card machines, etc.) located at all centers. Responsible for rollout (at time of implementation) and ongoing staff training as needed to support the adoption of new IT hardware/software. Responsible for assisting IT Director in determining organizational IT needs relative to disaster planning/business continuation and for creating a comprehensive plan to accomplish organization goals to include the creation of a detailed IT procedure manual, identification and procurement of equipment to be pre-installed at all centers during plan implementation, identification/copying of software and documentation to be cached at the alternate/backup server location, and provisions for periodic plan review/update and periodic equipment checks/staff drills. Responsible for assisting in the development of policies and procedures in area of responsibility for review and approval by management/Board of Governors and for the annual review of existing policies and procedures to ensure relevancy/ effectiveness. Performs other related duties, as deemed necessary, by the IT Director. EDUCATION Associate Degree OR Experience in technical support of information systems (preferably medical) and computer networking may be substituted on a year for year basis for education requirement. EXPERIENCE Three to five years of hands-on experience with IT systems management.

This is a full-time position. The IT Technician is responsible for assisting with the overall, ongoing Information Technology (IT) support of the organization's operations including planning, organizing, directing, monitoring and sustaining the telecommunications capabilities of the organization; staff training on telecommunications equipment; and, ensuring the security of AH's electronic data. This position reports to the IT Director. ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative (but not all inclusive) of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. POSITION RESPONSIBILITIES * Responsible for Information Technology (IT) support of the organization's operations including assisting the IT Director with the identification of IT needs (equipment, services, software, etc.) to meet current and near term goals and objectives, research and recommendation of IT solutions, and implementation of the selected solution(s). * Responsible for managing AH network resources/assets housed at the Data Center and AH's primary care delivery sites (centers). Duties include: routine preventive equipment maintenance, troubleshooting/resolution of hardware and software problems, staff support, addition/removal of network users, ongoing management of network security issues, ongoing review and installation of software upgrades and onsite equipment installations, troubleshooting and repairs at satellite centers. * Functions as Alternate Point of Contact and liaison with software/hardware vendors, telecommunications vendors (phone, fax, and data lines) and outsourced IT personnel to ensure timely reporting and resolution of issues, change management and development of opportunities for improvement to maintain and improve acceptable productivity of AH staff utilizing telecommunications systems. * Functions as Alternate Point of Contact and liaison with EHR/EPM software vendors and outsourced IT personnel to ensure timely reporting and resolution of issues, change management and development of opportunities for improvement to maintain and improve acceptable productivity of AH staff utilizing EHR/EPM. * Responsible for the ongoing coordination, management, and troubleshooting/repair of administrative IT equipment (i.e. - phones, fax machines, copiers, Credit Card machines, etc.) located at all centers. * Responsible for rollout (at time of implementation) and ongoing staff training as needed to support the adoption of new IT hardware/software. * Responsible for assisting IT Director in determining organizational IT needs relative to disaster planning/business continuation and for creating a comprehensive plan to accomplish organization goals to include the creation of a detailed IT procedure manual, identification and procurement of equipment to be pre-installed at all centers during plan implementation, identification/copying of software and documentation to be cached at the alternate/backup server location, and provisions for periodic plan review/update and periodic equipment checks/staff drills. * Responsible for assisting in the development of policies and procedures in area of responsibility for review and approval by management/Board of Governors and for the annual review of existing policies and procedures to ensure relevancy/ effectiveness. * Performs other related duties, as deemed necessary, by the IT Director. EDUCATION * Associate Degree OR * Experience in technical support of information systems (preferably medical) and computer networking may be substituted on a year for year basis for education requirement. EXPERIENCE * Three to five years of hands-on experience with IT systems management.

Are you looking for a fast paced, forward thinking, and strategically growing company where you can affect change? Then Patriot Rail is where you need to be! Patriot Rail is currently looking for Summer Interns for its Corporate office in Jacksonville, FL. for its Information Technology Team! ESSENTIAL DUTIES AND RESPONSIBILITIES: · Will have the Opportunity to participate in any one of our Security, Networking or Software Projects. EDUCATIONAL REQUIREMENTS: · Passion for Technology and some experience in Security, Networking or Software development. · Effective oral and written communication skills · Proficiency in MS Outlook, Word, Excel and Powerpoint · Degree or working toward a degree in Information Technology, Computer Science, Cybersecurity or other related field. · Must possess flexibility with work assignments and be able to multi-task. · Must be detail-oriented, accurate, and organized. · Must have valid driver's license. · 18 years of age or older ANTICIPATED PERCENT OF TRAVEL: 0%-5% SAFETY: Safety is the cornerstone value in our Company. Our employees are expected to live our values on the job in how we work, how we act, and how we create value. Safety is a personal responsibility. We are professionals and our activities must reflect that professionalism. Each team member must demonstrate safety advocacy every day - regardless of their role in the Company. Compliance with safety and operating rules is required and essential to our own safety and that of others. “The Patriot Way.” At Patriot, we value our relationships - with our customers, employees, shareholders, communities and other stakeholders. We know that safety, integrity, reliability, ethical behavior and exceptional customer service are critical to building and maintaining strong, mutually beneficial relationships. Everyone at Patriot - from the mailroom to the boardroom - embraces those values. More importantly, as a team, we make it our business to demonstrate them in everything we do. It's “The Patriot Way.”

This is a 12-week summer internship program commencing on May 12 th . This will be a 40 hr. a week onsite opportunity (in Jacksonville). Under direct supervision, this job may support one or more of the Information Technology functions i.e., Software Engineering, Infrastructure, Security, Data engineering or QA engineering or others. This position is responsible for learning, shadowing and/or performing entry level tasks in one of the above areas. Job duties Supporting the IT Team in maintaining software, and other enterprise-wide systems, working closely with more senior level staff. May assist with troubleshooting issues and providing technical support. Provide regular updates, identify any blockers to assigned tasks. May provide support in one of the areas of security, software engineering, DevOps, quality assurance, automation, infrastructure and database functions. Organize and maintain any IT resources and technical documentation as applicable. Adhere to and maintain compliance with standards and policies that are in place. Knowledge, Skills and Abilities Familiar with any specified, or combination of the following: Software engineering (Programming, Testing), IT Security, Data engineering, Infrastructure, DevOps Microsoft Office - Word, Excel, Access, Outlook, PowerPoint Awareness of relevant systems and tools Thirst for knowledge, curiosity, and ability to learn new technical or soft skills Collaborator with good people skills Ability to multi-task, Initiative-taking, service oriented, and attention to detail Education 0 - 1 year of experience, working in corporate or office setting in the Information Technology Division. High School Diploma | GED (required) Associate/Technical Degree OR 2 years relevant experience, OR a combination of both college and experience equivalent to 2 years Bachelor's Degree OR 4 years relevant experience, OR a combination of college education and relevant experience equivalent to 4 years Pursuit of or recent graduate: (BS Degree Information Technology, Computer Science, or other technology related fields) Preferred: Familiarity with Agile concepts, principles, and practices Preferably looking for students from UF, FSU, UCF, UNF - must be currently enrolled in college/university. Attended training offered by Citizens as part of Grow Your IT Career Program Frequent: stationary, Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess Occasional: Move, traverse Selected candidates must live within a commutable distance (approximately 50 miles) to Citizens Jacksonville office location #LI-AR1 #LI-Onsite

Supporting all IT call activities in a high volume IT service desk environment. This role includes answering incoming Service desk calls, troubleshooting tier I support issues, escalating issues in a timely manner. Inputting call details for customers within an ITSM system ensuring proper descriptions and details are provided for the next level support. Internship is 12 - 18 months Hours: 40 hours per week, Monday - Friday, 730am - 4:30pm Responsibilities: Provide Tier I support for users Meeting call volume SLA's Assisting in Service desk activities Escalating new or outstanding issues or incidents Verifying ticket due dates and SLA's are being met Responsible for following up on outstanding items or issues using the ITSM tool Escalation of issues to the next level support Collect and forward all relevant information prior to escalation to allow senior staff to operate efficiently. Maintain a positive working relationship with business lines and other departments Maintain and monitor department mailbox Perform other duties as assigned Qualifications: Strong Time management and Prioritization skills Ability to meet deadlines Demonstrate ability to handle multiple and at times competing priorities in a fast paced environment Ability to work independently and within a team environment, specifically to problem-solve issues as they arise Strong communication and interpersonal skills Capability to productively support Brooks IT staff Excellent verbal and written communication skills Basic knowledge of Windows environment High level of proficiency with office technologies and computer application including MS office products and the internet Health Care experience preferred but not required Hours: 40 hours per week, Monday - Friday, 7:30am - 4:30pm Internship is 12 - 18 months Location: Brook Rehabilitation Hospital at 3599 University Blvd South, Jacksonville, FL 32216

This is a full-time position. The IT Technician is responsible for assisting with the overall, ongoing Information Technology (IT) support of the organization's operations including planning, organizing, directing, monitoring and sustaining the telecommunications capabilities of the organization; staff training on telecommunications equipment; and, ensuring the security of AH's electronic data. This position reports to the IT Director. ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative (but not all inclusive) of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. POSITION RESPONSIBILITIES Responsible for Information Technology (IT) support of the organization's operations including assisting the IT Director with the identification of IT needs (equipment, services, software, etc.) to meet current and near term goals and objectives, research and recommendation of IT solutions, and implementation of the selected solution(s). Responsible for managing AH network resources/assets housed at the Data Center and AH's primary care delivery sites (centers). Duties include: routine preventive equipment maintenance, troubleshooting/resolution of hardware and software problems, staff support, addition/removal of network users, ongoing management of network security issues, ongoing review and installation of software upgrades and onsite equipment installations, troubleshooting and repairs at satellite centers. Functions as Alternate Point of Contact and liaison with software/hardware vendors, telecommunications vendors (phone, fax, and data lines) and outsourced IT personnel to ensure timely reporting and resolution of issues, change management and development of opportunities for improvement to maintain and improve acceptable productivity of AH staff utilizing telecommunications systems. Functions as Alternate Point of Contact and liaison with EHR/EPM software vendors and outsourced IT personnel to ensure timely reporting and resolution of issues, change management and development of opportunities for improvement to maintain and improve acceptable productivity of AH staff utilizing EHR/EPM. Responsible for the ongoing coordination, management, and troubleshooting/repair of administrative IT equipment (i.e. - phones, fax machines, copiers, Credit Card machines, etc.) located at all centers. Responsible for rollout (at time of implementation) and ongoing staff training as needed to support the adoption of new IT hardware/software. Responsible for assisting IT Director in determining organizational IT needs relative to disaster planning/business continuation and for creating a comprehensive plan to accomplish organization goals to include the creation of a detailed IT procedure manual, identification and procurement of equipment to be pre-installed at all centers during plan implementation, identification/copying of software and documentation to be cached at the alternate/backup server location, and provisions for periodic plan review/update and periodic equipment checks/staff drills. Responsible for assisting in the development of policies and procedures in area of responsibility for review and approval by management/Board of Governors and for the annual review of existing policies and procedures to ensure relevancy/ effectiveness. Performs other related duties, as deemed necessary, by the IT Director. EDUCATION Associate Degree OR Experience in technical support of information systems (preferably medical) and computer networking may be substituted on a year for year basis for education requirement. EXPERIENCE Three to five years of hands-on experience with IT systems management.

Are you looking for a fast paced, forward thinking, and strategically growing company where you can affect change? Then Patriot Rail is where you need to be! Patriot Rail is currently looking for Summer Interns for its Corporate office in Jacksonville, FL. for its Information Technology Team! ESSENTIAL DUTIES AND RESPONSIBILITIES: * Will have the Opportunity to participate in any one of our Security, Networking or Software Projects. EDUCATIONAL REQUIREMENTS: * Passion for Technology and some experience in Security, Networking or Software development. * Effective oral and written communication skills * Proficiency in MS Outlook, Word, Excel and Powerpoint * Degree or working toward a degree in Information Technology, Computer Science, Cybersecurity or other related field. * Must possess flexibility with work assignments and be able to multi-task. * Must be detail-oriented, accurate, and organized. * Must have valid driver's license. * 18 years of age or older ANTICIPATED PERCENT OF TRAVEL: 0%-5% SAFETY: Safety is the cornerstone value in our Company. Our employees are expected to live our values on the job in how we work, how we act, and how we create value. Safety is a personal responsibility. We are professionals and our activities must reflect that professionalism. Each team member must demonstrate safety advocacy every day - regardless of their role in the Company. Compliance with safety and operating rules is required and essential to our own safety and that of others. "The Patriot Way." At Patriot, we value our relationships - with our customers, employees, shareholders, communities and other stakeholders. We know that safety, integrity, reliability, ethical behavior and exceptional customer service are critical to building and maintaining strong, mutually beneficial relationships. Everyone at Patriot - from the mailroom to the boardroom - embraces those values. More importantly, as a team, we make it our business to demonstrate them in everything we do. It's "The Patriot Way."