Trade Support Analyst
Technical Support Specialist Job In Jersey City, NJ
Candidates will be measured on the following four performance drivers which will dictate how individual impact is considered on the Americas platform:
Results and Impact
Impacts division and influences peers and team
Demonstrates good judgement when making decisions of high complexity and impact
Relies on limited guidance for most complex decision making
Is responsible for driving outcomes which have meaningful effect on team or department
Leadership and Collaboration
Creates trust with department leaders
Acts in leadership capacity for large projects, processes, or programs for a team
Client, Customer and Stakeholder Focus
Able to build relationships with a mix of intermediate and senior colleagues or clients
Interacts regularly with management and department leaders
Demonstrates the ability to persuade and influence stakeholders at the team level
Compliance Culture and Conduct
Takes full responsibility for personal actions and demonstrates courage in facing problems and conflicts
Perceived as a person of high moral character; upholds corporate values and displays high ethical standards”
Responsibilities:
Trade Management handles trade matching, trade settlement, and trade reporting for its investment manager clients. Securities in scope include equities, fixed income, listed derivatives, foreign exchange, and TBAs. The team is also responsible for ensuring timely integration of client trades through the Trade Management platform and into the ABOR/IBOR platform. A Trade Management Analyst will primarily be responsible for supporting daily trade activity including post trade confirmation, settlement and client reporting responsibilities including:
Ensure timely and accurate settlement of trades across multiple security types, global markets, brokers, and custodians
Ensure end of day reporting provided to relevant Oversight teams accurately reflects trade status and provides sufficient commentary
Work closely with multiple external and internal parties to resolve trade discrepancies, including unmatched and failed security trades, foreign exchange contracts, overdrafts, and wires.
Act as the primary escalation contact within to ensure settlement related issues are resolved in a timely manner
Create and maintain accurate broker and custodian settlement instructions across multiple databases
Ensure accuracy of new account profiles within all internal systems
Ongoing review of existing processes to identify potential improvements to create new efficiencies and increase quality and controls
Minimum Required Qualifications:
One year of related financial industry experience in back and middle office operations with an emphasis on trade settlement.
Bachelor's Degree in Accounting/Finance or equivalent
Preferred Qualifications:
Experience with SWIFT and/or BBH Infomediary
Expertise associated with equity and fixed income securities settlement, both US and international, including knowledge of FX, buy-ins, 144A and restricted securities, and physical securities
Proven ability to maintain a customer service focused attitude in a high pressure securities environment
Ability to work independently within established guidelines and strict operational controls
Technical Specialist - Triage Operations
Technical Support Specialist Job In Orangeburg, NY
Contract
Orangeburg, NY
Responsibilities:
Improve operational efficiency by championing standardization and innovation
Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution
Be ambitious, able to work independently & in a team environment under deadlines
Be process-oriented and help develop runbooks and other technical documentation
Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts
Requirements:
2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.)
A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience
Experience working with Salt or Ansible for orchestration (preferably Salt)
Excellent written and verbal communications interpersonal and customer service skills
Working knowledge of: Jira concepts and SDLC framework
Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities
Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
Laboratory Support Specialist (Full Time)
Technical Support Specialist Job In Mineola, NY
Chaminade High School seeks a full-time Laboratory Support Specialist for the 2025-2026 school year.
Laboratory Support Specialist
The support specialist would be tasked with the following:
Stock and inventory for upcoming labs in Honors and AP Biology.
Help set up lab equipment and materials for students in science labs.
Update, design, and implement labs for Honors and AP Biology.
Assist with maintenance of laboratory space and equipment.
Assist with preparation of materials for Science Research courses.
Assist with science clubs after school.
General supervision of students in the Dolan Family Science, Technology, and Research Center.
Requirements
Relevant Bachelor's Degree
Compensation
Competitive benefits and salary
Job Type: Full-time
Education:
Bachelor's
Work Location:
One location
Benefits:
Health insurance
Dental insurance
Retirement plan
Paid time off
Information Technology Support Specialist
Technical Support Specialist Job In Stamford, CT
The DCC Infrastructure Analyst will be responsible for supporting all of the day-to-day technology needs and activities of the client's Collaboration Center (DCC), a 17,000 square foot state-of-the-art collaboration space with 8 unique experiential rooms, located in Stamford, CT. The contractor for this role will need to define, implement, maintain and run all technology throughout the space, which includes software upgrades and installs, hardware implementation, VR/AR usage, AI integration and execution, pilot testing for new and emerging technology / demos, tech integration throughout the space, troubleshooting, and more.
The ideal candidate will be well versed in the technology landscape with a curiosity for new tools and tech to help make and keep the space inspirational and cutting-edge. They will lead and oversee the technology operating model for the DCC, being able to provide forward-thinking in terms of tech strategy and the service delivery model. As part of this, the candidate will be able to clearly identify tech requirements for running facilitated collaboration sessions with large groups of customers, distributors, suppliers and internal stakeholders, as well as be a super-user who can easily navigate the various types of technology. They will have a continual pulse on new / emerging tech to be able to recommend areas of opportunity and improvement vs. current execution, as well as be able to lead project management against all tech-driven initiatives.
On an ongoing basis, they will assess the capabilities of both current and potential new vendors and develop a supplier relationship program. With this program, they will continually upgrade the current services provided and devise a plan in partnership with in-house technology teams, to proactively schedule ongoing maintenance activities such as system upgrades, firewall patches and refresh cycles. They will be responsible for overseeing all technology and devices within the space, as well as management of the server room. Additionally, this role will require the support of building and breaking down of flexible, modular technology, furniture and demos in the space, attending to software and hardware performance issues, and managing onsite technology vendor visits / quarterly reviews. The role will require financial acumen in assessing different solutions and working within the team to deliver against overall budget expectations.
It is essential that this individual have a service mindset as there will be a high level of exposure to senior leaders, industry experts, and top customers. An important part of the role will be troubleshooting technology issues as needed, assisting guests with technology challenges, being hands-on during collaboration workshops, and being an integral part of the DCC 3-person team as new projects / demos are stood up within the space. The preferred candidate will have an interest in or background in working within the beverage category, at a large CPG, and/or experience in collaboration briefing centers. This role will require the individual to be onsite 5 days per week, 40 hours per week.
Additional Details:
Technical Skills: Looking for someone having strong technical skills, as 50% of job role is troubleshooting. Top Skills - Problem Solver.
Project Manager: Need someone who is a strong project Manager who is able to communicate well both written and verbal. Manager Project in excel, manager Project timelines, proactive, Sense of urgency, plan the entire tasks for project and working on their completion
Professional - Independent. Able to lead, communicate and work professionally with Senior Level Stakeholders and Senior Leaders in the facility. Run the DCC independently when needed
Shift Type : Day Shift & 100% onsite at 200 Elm Street, 2nd Floor, Stamford, CT, 206901, US, US25
Hours : Typically shift timings are 8.30 am to 5 pm. However, this individual will need to have a flexibility incase there is a Customer Meeting early in the day example being to come in as early as 7 am and as late as 6.30 pm as DCC Team will need this individual to be available.
Education: Bachelor's Degree is required
Years of Experience: A minimum of 3 years in a corporate Environment
Travel Required: No
Duration: 12 months with possibility of extension depending on Performance
Interview Details
First round Zoom Interview 30 minutes with Hiring Manager
Second Round - In-Person with 3 interviewers. Each interview will be 45 minutes and a total of 3 with Technical Team at 200 Elm Street, 2nd Floor, Stamford, CT, 206901. This interview will take place on a Tuesday or Thursday
Final Interview: Zoom Interview 30 Minutes with VP of Customer Development
Potential Start: Beginning of April 2025
Desktop Support Administrator
Technical Support Specialist Job In White Plains, NY
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit *******************
Job Role : Information Technology System Administrator
Work Location: White Plains, New York (Onsite)
Job Description
Area of responsibility: Management of build and support activities for end-users by monitoring and facilitating core activities and relationship with 3rd party providers. This position will also participate in the development and deployment of various regional and global projects in order to deliver more robust, standardized solutions to the operating company. Monitoring and reporting on Infrastructure security and global policies.
Key Responsibilities:
Manage and/or provide high quality and excellent technical maintenance, administration and monitoring of systems. Proactively identify, isolate and resolve technology problems to avoid minimal impact to the business.
Management of Issue/Problem lifecycle: Escalate incidents and problems to the appropriate parties via regional governance model, ensure timely resolution of items, manage customer expectations and effectively communicate with end users and stakeholders as needed. In addition, manage queues of “out-of-scope” tickets and ensure resolution via governance model.
Work with 3rd party vendor and/or directly with end user to resolve specific hardware and software issues.
Provide client assistance promptly and professionally to ensure customer satisfaction. Use proper departmental procedures, problem resolution and escalation. Analyze and support issues including MS Office suite, Active Directory, MS Windows clustering, MS SQL Server, MS Windows Server 2008/2012.
Incident Management: Monitors and, where needed, facilitates service provider performance towards local OpCo while ensuring processes are followed in / for local OpCo.
Ticket handling: Maintain and organize IT Ticketing systems for ticket management and escalation.
Escalation: Point of contact for support ticket escalation for the IT Department.
Monitor, review, and report infrastructure security vulnerabilities through global reporting tool.
Asset Management: Monitors and, where needed, facilitates service provider performance towards local OpCo. Ensures processes are followed in / for local OpCo and cascades the information to the business as needed. Owns and manages the budget for end-user hardware.
Coordination and orchestration of complex service requests: Gather relevant facts and align with the appropriate parties to ensure timely and complete resolution.
Critical Skills:
Understand the impact of incidents, projects, and events on existing deliverables and communicate the impact effectively.
Able to anticipate problems and issues, and effectively resolve them via the SDO proactively.
Must be extremely organized and priority driven. Able to manage multiple tasks and competing priorities and resources effectively.
Communicate effectively in written and oral form with peers, senior team members, and internal or external customers.
Understand the use of technology and how its implementation affects business goals.
Hands-on technical background a plus.
Must have a continuous improvement mindset and able to think strategically with regards to reducing costs to the company without compromising service levels.
Functional Competencies:
Quality Management
Security & Information Risk Management
Solution Deployment
Client Management
Service Operations
Service Improvement
Supplier Service Management
Thinks Globally
Fosters Collaboration
Engages & Inspires Others
Drives to Win
Continuous Improvement
Key Competencies:
Be Brave
Decide & Do
Hunt as a Pack
Take it Personally
Background / Experiences:
Bachelor's Degree in Computer Science or similar IT Certifications required
Must have 10+ years of experience in managing outsourced technology service for a distributed and large-scale organization
ITIL certification a major plus
White Plains Office Based. 5 days a week in the office
5% - 15% travelling Domestic and/or international.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, colour, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes
Information Technology Desktop Support
Technical Support Specialist Job In Ridgefield, NJ
Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants.
Company: One of Our Clients
Job Description:
Title: End User Support Technician
Location: Basking Ridge, NJ 07920
Duration: 06 Months (Extendable)
Salary Range: $30.00/hr on W2 without benefits
Description:
Perform analysis, diagnosis, and resolution of complex hardware and software problems for end users within DSI defined service level agreements for DSI's headquarters-based users. Coordinates problem and project resolution with Infrastructure and Operations to minimize disruption and down-time.
Act as level 2 support escalation from walk up and call center according to SLA's per ticket priority.
Act as junior system administrator to perform routine tasks to maintain operations such as, but not limited to, account lifecycle management (creation, modification).
Provides instruction and training to end users in troubleshooting, maintenance, and use of applications & hardware. Develop written knowledge items used for troubleshooting and training purposes.
Perform moves, adds, and changes (MAC) requests for new and existing staff. Accountable for new hire hardware/software setup and initial training on support procedures and standard applications. Maintain telephony systems. Perform MAC's in voicemail system and configure phones.
Provide onsite support for launch meetings, national/regional meetings, and audit activities to ensure all IT related needs are met.
Strong knowledge of Microsoft Windows 10 and Office 365 Laptop hardware and phone support General networking knowledge
Keywords:
Education: Bachelor's degree, technical trade program, or equivalent work experience (2 years) Industry related certification required (A+, Microsoft, Apple, HDI) Experience in Microsoft Windows and Office use and troubleshooting.
Skills:
Maximum 1-2 years IT Support or related experience.
Excellent technical knowledge of PC and Mac hardware platforms
Outstanding customer service skills
Ability to develop technical documentation
Ability to work with various customers and partners effectively.
Ability to effectively troubleshoot various software issues effectively.
Effective interpersonal skills and relationship-building skills
Strong written and oral communication skills.
Ability to present ideas in user-friendly language.
Analytical and problem-solving abilities, with keen attention to detail.
Self motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
Strong knowledge of Microsoft Windows 10 and Office 365
Laptop hardware and phone support
General networking knowledge
Awards and Accolades:
America's Most Honored Businesses (Top 10%)
Awarded by USPAAC for Fastest Growing Business in the US
12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)
Fastest 50 by NJ Biz (2020, 2019, 2020)
INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list)
Top 100 by Dallas Business Journal (2020 and 2019)
Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
2019 Spirit of Alliance Award by Agile1
2018 Best of the Best Platinum Award by Agile1
2018 TechServe Alliance Excellence Awards Winner
2017 Best of the Best Gold Award by Agile1(Act1 Group)
Regards,
Kajal Singh
Senior IT Recruiter (Pharma and Life Sciences)
Net2Source Inc.
Global HQ Address -270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA
Office: ************** x 980 | Cell: ************** | Fax: **************| Email: **************************
Level 1 Tech: Onsite Technician
Technical Support Specialist Job In Oyster Bay Cove, NY
Job Title: Level 1 Tech: Onsite Technician
Onsite Requirements:
Device Knowledge (Desktops, Laptops, Chromebooks, Printers, Interactive Displays)
OS Knowledge (Windows, ChromeOS)
Professional Experience - with Basics - troubleshooting, re-imaging, reset passwords, support
Job Description:
Required Skills:
Device Knowledge (Desktops, Laptops, Chromebooks, Printers, Interactive Displays)
OS Knowledge (Windows, ChromeOS)
Professional Experience - with Basics: troubleshooting, re-imaging, reset passwords, support
Strengths: Collaboration, Organization, Communication, Self-Starter, Flexible
Desired Skills (nice to have, not required):
Google / Azure experience
Networking Knowledge/Experience
A/V or Audio knowledge/experience
Responsibilities:
Perform re-imaging, troubleshooting, desktop imaging and configuration
Provide direct on-site problem resolution for both on and off-warranty systems
Google / Azure shop
Install desktop hardware and software
Install and configure printers and specialized peripherals
Workstation and desktop software management for all non-terminal clients
Troubleshoot and repair workstation hardware, monitors, projectors, printers, etc.
Basic workstation OS integrity troubleshooting and re-image if necessary
Troubleshoot and support end-users of the Administrative, Instructional, and Library systems in terms of problem solving
Troubleshoot office and academic software, install software on local machines, user profiles, and update software when applicable, and prepare equipment for PowerPoint presentations
Assist in unboxing and installing network equipment as it applies to setup, network connections, re-imaging, and post configuration testing
Provide support, maintenance, monitoring and/or management of a newly developed system as well as applications or systems that were developed and implemented in the past.
** 3rd party and subcontract staffing agencies are not eligible for partnership in this position. 3rd party subcontractors need not apply.
This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. **
Mobility Services Tech Support-Contract
Technical Support Specialist Job In Montvale, NJ
KPMG Assignment Select is geared toward independent professionals interested in temporary or project-based work. Our team is comprised of highly trained third-party professional individuals who are in the right place, at the right time, with the right skillset.
KPMG is working through its partnership with Magnit and is currently seeking a remote contractor.
Responsibilities:
Support and maintain the corporate enterprise mobility devices and device troubleshooting such as data entry supporting corporate devices, shipping/receiving of mobile devices, wiping/updating mobile devices; walk users through the device set up/activations in Intune including wireless carrier engagement and billing inquiries
Provide second level support to internal clients as necessary; present C Level white glove support
Participate in the deployment of new technologies and solutions as driven by the internal architect and engineering teams
Develop, organize and maintain operational procedures and documentation both technical and non-technical
Produce or obtain reports on usage and inventory of wireless devices
Assign and deploy corporate owned broadband and mobile devices within our Fusion Inventory system
Qualifications:
Minimum one year of recent experience supporting mobile operating systems and platforms including Apple Business Manager, IOS, android, and hotspot devices; minimum one year of experience troubleshooting a wide variety of mobile related issues including carrier and network issues that relate to Microsoft Exchange 20xx (Active Sync) and O365 Azure AD
Bachelor's degree from an accredited college/university or equivalent work experience
Technical knowledge of Intune, and Mobile Iron with a wide range of mobile and cellular carriers
Strong attention to technical and diagnosing issues, with excellent written, verbal, and presentation skills
KPMG complies with all local/state regulations in regard to displaying pay rate ranges. The pay rate range(s) displayed is/are specifically for those contracted who will perform work in or reside in the location(s) listed below, if selected for the role. Pay is determined based on a variety of factors including market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), and specific location, for example. Additionally, applicants may be required to apply and become employed by a service provider utilized by KPMG, and final pay rate(s) and/or eligibility for additional benefits may be determined by such provider.
$ 30- $40 hourly (USD)
KPMG and MBO are equal opportunity employers/contractors. All qualified applicants are considered without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, or other legally protected status.
Information Technology Administrator
Technical Support Specialist Job In Greenwich, CT
Our client, a mining/commodity trading firm that is very active in the global metals and minerals markets, is looking to hire a full-time IT Administrator (focus on CTRM - Commodity Trading Risk Management). This will be fully onsite out of their Greenwich, CT location.
You will report to the Information Systems Manager and have a direct dotted line into the COO!
In order to be considered, you must be interested in Python/Systems/Commodities.
About The Firm:
They have a long history of sourcing and suppling industrial metals to manufacturing companies globally. With over 100 years of overall trading experience, they are one of the most actively involved in ferrous and non-ferrous metals through various commodity groupings. They trade more than 100 uniquely sourced products and continue to seek opportunities that complement their already existing diversified portfolio.
Position Overview:
The position of CTRM / IT Administrator is responsible for the overall daily maintenance, monitoring and administration of the company's Commodity Trade and Risk Management System, while also supporting local and global IT Initiatives.
Key Responsibilities:
Administration of Commodities Trade and Risk Management System
Daily checking and reconciliation between system and automated processes (using Python)
Oversight and control of manual system processes such as security, users, data storage/retention, server performance and connectivity
Act as lead CTRM support for local office/team and assist global CTRM support team where possible
Support operations and middle office teams in bulk corrections, changes, and entry utilizing backend tools
Administer referential data, market data, and trade data
Support ongoing development and testing of system with external developers utilizing JIRA platform
Assist with spot data queries and report building requests
Be involved with development of data warehouse (Python, AWS)
Act as local Point of Contact (POC) for IT Department for basic, hardware setup, basic admin on O365, Dropbox, and local vendor management
Experience/Skills:
Bachelor's Degree; preferred degree in Business Administration, Finance, Computer Science, Information Technology, or a related subject.
Prior experience in finance; experience in an environment that integrates technology and trading a plus
Preferred understanding of commodities markets, trading life cycles, and hedging
Knowledge of Excel, Python, VBA, familiar with REST APIs and JSON structure. SQL a plus.
Fluent English essential as daily contact with traders and internal departments is conducted in English, any other language will be an advantage.
Basic IT knowledge, troubleshooting ability, and skills
ID: 42837
Client Support Specialist
Technical Support Specialist Job In New Canaan, CT
We're currently recruiting for a Client Support Specialist to join a community orientated bank based in the CT area. The Client Support Specialist supports the bank in focusing on providing exceptional customer care for their customers. If you're looking to join a bank that cares about both their employees and their customer - please apply!
Responsibilities:
Handling client problems through directly finding a resolution or by referring to the proper individual or department
Supporting the sales team in preparing required documents to conclude sales
Providing exceptional support and service around all digital products to customers
Requirements:
Minimum of 1-3 years relevant experience in consumer, business banking or retail services in a customer facing role
Must be coming from a banking background. Strong understanding of banking products, services, and operations.
Excellent customer service and interpersonal skills.
For more information please email Megan at *****************************
IT Support Specialist
Technical Support Specialist Job In Carlstadt, NJ
Full-time Description
Experience. Reputation. Excellence. Longevity. These are the hallmarks of Russo Development LLC. We are one of the most active, privately held developers of industrial, data center, residential, and mixed-use projects in northern New Jersey.
Over the past 50 years we have developed more than eight million square feet of premier commercial space, delivered approximately 5400 luxury apartment units, completed more than 60 industrial projects and have become one of the largest owners of data center space in the New York metropolitan area. Now in our second generation of leadership, our privately-owned firm continues to surpass the needs of our tenants and residents and partners as one of the most successful niche development companies in the marketplace. After years of growth and success Russo Property Management LLC was established in 2017 to provide the highest quality residential and commercial management services at all properties owned or under development.
If you are looking to join company that offers an EXCELLENT salary & benefits package, opportunity for career growth and a true people first culture, then Russo Development / Property Management may be for you!
We are seeking an IT Support Specialist to provide technical support, troubleshoot issues, manage user accounts, and maintain systems. Responsibilities include setting up equipment, ensuring data security, and training staff on software use. Strong problem-solving and communication skills are required
The candidate chosen for this position will be based out of our corporate office in Carlstadt, NJ.
Responsibilities:
Respond to IT cases and resolve them within allocated time
Assist end users with password reset/unlock, share drive access, file recovery, VPN and wireless connection issues, etc
Perform Hardware and Software installation and troubleshooting
Maintain hardware inventory
Manage mobile device setup and activation
Setup user accounts including physical/data access, Teams phone, VPN, DocuSign, etc.
Maintain documentation of repairs and fixes
Provide training to users
If necessary, travel to construction trailers and leasing offices to perform onsite installation and troubleshooting
Requirements
Associates degree in computer science, information science or related field.
Strong knowledge of Microsoft products is required, this includes Windows 10/11, Microsoft 365, Teams and One Drive
Ability to configure and fix Outlook
Hands-on skills in computer hardware and software
Ability to set up and troubleshoot HP printers and scanners
Expertise with Android mobile devices
Excellent problem solving and analytical skills
Practical network knowledge
Excellent organizational skills
Motivated and eager to learn
Ability to handle requests under pressure
Hands-on skills in computer hardware and software
Detail oriented
Contract IT Support Specialist
Technical Support Specialist Job In Stamford, CT
About
Us
Help Desk Support
Technical Support Specialist Job In Rutherford, NJ
The ideal candidate must have the following qualifications: Present technical support information, software installation and maintenance, networking, cabling, switching, routing, and camera installation.
Duties and Responsibilities
● Evaluates system potential by testing the compatibility of new programs with existing programs
● Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action
● Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications
● Maximizes use of hardware and software by training users; interpreting instructions; answering questions
● Maintains system capability by testing computer components
● Prepares references for users by writing operating instructions
● Installing and configuring new technology to be used by the company, such as hardware, operative systems, and programs or applications
● Running diagnostics on malfunctioning hardware or software, and replacing damaged or malfunctioning parts on hardware when necessary
● Setting up profiles, emails, and issuing access passes for new employees, and assisting in all password-related issues
● Conducting electrical safety tests on all systems
● Run, replace, and/or move network cabling including termination
Requirements
At least 1 year of IT Helpdesk experience
Formal education, degree, or certification in Information Technology, Computer Science, or similar field is required.
Certification such as A+, Network+, Cisco, etc. is a plus
Bilingual English and Spanish is a plus
Aligned with Bergen's How We Work Together Principles including: investing in People Development, creating a Safe Environment, treating others with Respect, being able to work as part of a Team, having Trust in others, having Passion for our work and clients, having good Communication skills and having high Accountability for oneself and others.
Desktop Support
Technical Support Specialist Job In North Castle, NY
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Desktop Support Representative Distributed Client Services
Location: 1 NORTH CASTLE DR.,NY -10504
Duration:1+ year (with possible extension)
Skills Overview Must be experienced in DESKSIDE support
· Win7/Win XP OS support. Troubleshooting
· Deskside support- Windows 7-10. Apple & Mac iOS. Remote Take Over support/tools.
· Executive/VIP support.
· Very Strong Customer skills.
· Installation, configuration and maintenance of windows, hardware and software.
· Support and troubleshoot windows XP and windows 7/Migrations
Additional Information
For more information, Please contact
Shubham
************
Entry Level IT jobs
Technical Support Specialist Job In Jersey City, NJ
Beta Soft Systems is a leading provider of Information Technology, Consulting Services and outsourcing company with global operations in USA and INDIA. We collaborate with our clients to provide high performance resources.
Beta Soft Systems is a project based IT consulting company. Our focus on outcomes and our innovative approach has helped us become one of the fastest growing companies. We serve all Fortune 500 organizations.
Our client list includes fortune 500 Companies like Google, Wells Fargo, EBay, Pay Pal, Cisco, Juniper Networks, Barclay Bank, Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more.
Job Description
(Positions all across the USA)
Entry level jobs for Freshers/ Recent Graduates
Experience: 0-3 Years
1.
Software Tester/ QA Tester :
This position is responsible for working in a diverse, demanding computing environment which requires strong analytical ability, flexibility, communication, and interpersonal skills. Candidate must be flexible and excited about working in a fast paced company; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs.
2. Entry Level Business Analyst:
Entry level business analyst / Project Manager, You'll be expected to capture complex processes and requirements from business experts in detail to form concrete, practical requirements. You'll need to coordinate with management and IT team to further refine and develop solutions for these requirements.
Qualifications
For Software Tester/ QA Tester:
Eligibility Criteria
A recent degree in Computer Science, Engineering, or Electrical Engineering.
Some C or C++ or SQL or JAVA Knowledge or some Coding/ Programming prefered.
Freshers with the above stated technical skills will also be considered.
Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP).
Detail orientated
Analytical thinker
For Entry Level Business Analyst:
Eligibility Criteria
A recent degree in MBA, Computer Science or Engineering.
Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP).
Proven organizational skills with strong attention to detail
Strong verbal and written communication skills
Strong decision-making and problem-solving skills
Effective interpersonal skills and ability to work in a team environment
Additional Information
Benefits
Placements with Fortune 500 clients.
H1B Sponsorship for student's Visa
Salary hike after 6 months on the project
Referral Bonus of 500$: REFER YOUR FRIENDS AND EARN 500 DOLLARS PER REFERRAL.
SysAdmin IT
Technical Support Specialist Job In Bogota, NJ
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
As a SysAdmin Engineer Expert for Thales, the Infrastructure Administrator, you will be responsible for the management, installation, and support of the technological infrastructure resources of the customer or offered to the customer.
Responsibilities
* Administration of operating systems of the different components of the technological infrastructure, which include installation, update, fine-tuning, application of improvements and deployment of security patches.
* Administration of storage platforms, servers, stations, firewalls, balancers, etc.
* Responsible for level 3 support management of requirements and incidents related to the system infrastructure.
* Update the documentation and procedures in charge of the different quality systems.
* Maintenance of the different wiring specifications and organization of Data Centers and Communications Centers (Hardware and Software Configuration Guide).
* Change management and equipment configuration management in Data Centers.
Qualifications & Experience
* Bachelor´s degree in systems engineering, electronics engineering, Software Engineering, IT, or related fields.
* At least 5 years of experience in the domain of systems administration, integration, DBA.
* Experience with Windows server environments, Linux troubleshooting and database performance issues.
* Experience with application servers, networking, and basic knowledge of centralized user management.
* Fluent in Spanish and English (B2).
Position Requirements
* Colombian citizenship or work permit.
* Hybrid role, office based in Bogotá.
Say HI and learn more about working at Thales (Click Here)
#LI-JCB
#LI-HYBRID
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
IT Technician
Technical Support Specialist Job In Englewood, NJ
Do you have proven Level 2 and Level 3 IT support experience?
Do you have experience working for an MSP?
Are you a "jack of all trades" and you want to grow your skills and knowledge in IT?
Are you motivated by learning and want to work for a company that will invest in your education and growth?
Do you have outstanding communication skills?
Do you want to join a supportive, dynamic small IT team ?
We are a small IT team handling a variety of issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software. Engineers are expected to have meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines.
In this role, the IT Technician will be responsible for assisting the IT director in completing a variety of projects. You will be exposed to many different technologies. As such, the Help Desk Level 2 will not be expected to know everything but is expected to be resourceful in finding solutions.
Technical Support Team Lead
Technical Support Specialist Job In Port Washington, NY
Full-time Description
LOCATED IN PORT WASHINGTON, NY
Agilant provides IT solutions to commercial organizations, government entities, healthcare, and large retail chains across the United States. We've been in business for almost 20 years and have four main business units: Advisory & Transformation, Enterprise Managed Services, Technology Sales, and True Solutions. Our headquarters is in Port Washington, NY and our mission is to bring innovative IT solutions to life.
We are seeking an experienced Technical Support Team Leader to supervise daily operations and personnel in order to create maximum efficiency and cost-effectiveness. The ideal candidate for the Technical Support Team Leader is organized, reliable and is a results-driven professional with impeccable time management skills. They must be adept in assisting retail associates experiencing any procedural or operational difficulties using our proprietary IT applications. Furthermore, they must be familiar with a retailers standard operating procedure and assist in the training of store associates.
As our Technical Support Team Leader, you must also have excellent customer service and communication skills. They must set the standard for customer service and ensure all analysts are striving toward improving service and customer support. They should achieve this by developing, implementing and maintaining effective internal and external Quality Assurance (QA) programs which foster continuous improvement and exceed Service Level Agreement (SLA) performance. They will also work closely with internal IT to maximize all call center systems.
Duties and Responsibilities
Create and implement call center strategies and operations; improve systems and processes as well as managing call center staff to ensure maximum efficiency and productivity in order to provide the best possible customer service.
Addressing and resolving complex issues escalated by call center representatives.
Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.
Identifying and evaluating state-of-the-art technologies; contributing information and analysis to organizational strategic plans and reviews.
Collaborate with IT support staff to minimize operational impact of technical issues.
Maintain up-to-date listings of call center staffing rosters, and queue assignments, to meet all reporting requirements.
Delegate tasks and set deadlines for analysts.
Ensure analysts comply with company rules and procedures.
Listen to team members' feedback and resolve any issues or conflicts.
Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans.
Completing system audits and analyses; managing system and process improvement and quality assurance programs.
Preparing and presenting call operation reports to upper management by collecting, analyzing, and summarizing data and trends.
Responsible for training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; and communicating job expectations;
Tracking emerging trends in call center operations management by attending educational workshops and reviewing professional publications;
Qualifications
Some call center experience required, we will provide training for the selected applicant.
Demonstrated competence to assess priorities and manage a variety of activities in a time-sensitive environment and to meet deadlines with attention to detail and quality collaborative, with strong focus on teamwork
Excellent organizational and leadership skills with a problem-solving ability
Computer skills in Microsoft Office
Excellent interpersonal skills
Demonstrated maturity and judgment
Must be able to learn and support new and quickly-changing technologies.
Ability to research solutions or information regarding technical issues.
This position requires handling confidential information in an appropriate manner.
Compensation and Benefits
$20-22/hr.
Health, Dental, and Vision Insurance
401(k) retirement plan
Life Insurance
16 days of PTO and 10 Paid Holidays
Lunch provided every Friday.
Equal Opportunity
Agilant Solutions Inc, is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
Salary Description $20-22/hr.
IT Technician (Part-Time, Event Based)
Technical Support Specialist Job In Elmont, NY
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
This part-time position provides IT support for UBS Arena along with the systems, networks, and telecommunications for functions including concerts, sports events, watch parties, meetings and conventions, presentations, and news conferences. This position is responsible for responding to end-user requests in a timely manner under the direction of full-time IT staff members
Our Game Plan
The Technician reports directly to the Manager of Technology. The Technician is responsible for assisting with the oversight and maintenance of the IT network infrastructure and cybersecurity within the organization. This position will maintain and improve a state-of-the-art converged network with over 1000 WAPs by performing duties as directed. The role will assist with the management of infrastructure oversight for all network operations, including switching, firewalls, wireless networks, RF coordination, and procurement. The ideal candidate will be experienced self-directed helpdesk ticket completion. The candidate will also be a hands-on professional who enjoys rolling up his or her sleeves, working as part of a team, and jumping between disciplines to achieve goals.
How to Make the Team
Our team is committed to customer service and providing our customers an exclusive and unparalleled venue experience.
Show Us You Can
Help co-workers troubleshoot technology issues as they present themselves.
Configure new hardware on the network.
Complete HR-related technology tasks such as new hires, departing employees etc.
Support the “Manager on Duty” on event evenings to cover Technology-related issues.
Support in the development and deployment of the organization's network infrastructure.
Maintain and improve network resilience.
Assist with maintenance of Cisco phone system
Collaborate with internal groups to achieve successful delivery and avoid/mitigate adverse outcomes.
Configure and deploy enterprise tools shared across the org, including initial and ongoing support.
Identify opportunities for improvement within the network and make recommendations based on best practices and observations.
Develop and maintain support maintenance, procedural, and other documents for use by all levels of support personnel, as well as end-user documentation.
Keeping cybersecurity in front of mind lead users into best practices for safe sharing of information.
Monitor best practices for data security and sharing.
Support, install, and configure network technology for headquarters, remote offices, and remote employees.
Respond to incoming support issues via phone, email, and the web while providing positive customer service experiences.
Work helpdesk tickets efficiently.
Establish, maintain and monitor user-centric support practices.
This role will pay an hourly rate of $18.75 to $25.00.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
This position will remain open until April 18, 2025.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide all end -users and guests a positive first impression by offering World Class Service
Monitor service desk ticketing system and resolve tickets in an efficient manner
Respond to all IT incidents during assigned shifts on-site or via phone or email
Troubleshoot and resolve a variety of computer issues
Enforce IT policies and procedures, document work appropriately
Remove malware and install utility software to protect various systems and enforce computer security measures
Install hardware and software, including the imaging / global install of Windows / MacOS / iOS.
Maintain all end-user equipment including laptops, desktops, mobile devices, docking stations, monitors, and peripheral equipment
Assist in the resolution of issues that arise with multi-functional devices and printers
Assist with wireless and wired networking and telecommunications systems as directed
Follow established SOPs for pre-event facilities checks and follow departmental notification SOPs for issue resolution
Any additional tasks deemed necessary for proper performance of IT department responsibilities
Qualifications
Your Qualifications
Bachelor's degree in Computer Science or Information Systems (or equivalent experience).
Minimum of two (2) years of progressive network experience.
Experience working with a large scale network; multi-site IT operations environment preferred.
Support level knowledge of Cisco technologies, including, but not limited to routing, switching, wireless, VoIP, DNA center is preferred.
Strong knowledge of Cisco Firewall technologies both hardware and software
Strong knowledge of Cisco IOS
Strong knowledge of network concepts including, but not limited to, netmasks, VLANs, ACLs, DHCP, DNS, VRRP, NAT, MAB, and IP SLA.
Must have the ability to recognize problem areas, define solutions, and implement those solutions promptly.
Able and willing to work non-traditional hours, including evenings and weekends as needed.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Deskside Technician II
Technical Support Specialist Job In Stamford, CT
Details:
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?
Supporting IT equipment in large corporate environment
Desktop/laptop tech support (Mac and PC)
Windows 7/10 operating systems
Support mobile devices, printers, scanners, wireless, VPN, etc.
IMAC Support - IT equipment Install/Move/Add/Change
Maintain repairs, spare parts, and components
Research and troubleshoot problems
Maintain system configurations and documentation
Track and resolve customer incidents and requests through the client's ticketing tool
Troubleshoot and resolve hardware and software issues for Windows devices
Backup, restoration, and migration of user data
Smart Hands support with networking, server, and telecommunications technologies
Printer and peripheral device support
Inventory management of IT assets including asset auditing
Ability to research and follow appropriate KB articles
Ability to work on-call and other after-hours support needs
May provide Executive support
Various other tasks associated with deskside services
May need to be available to provide support at other client locations as needed
Other duties as assigned
Details: What do you need to succeed?
Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
Able to uphold a positive attitude at all times, even under stressful conditions
Experience supporting remote facilities and users
Excellent verbal and written communication skills
High level of professionalism and strong personal interaction skills
Ability to perform in-depth research and troubleshooting for complex technical issues
Ability to prioritize and complete all work tasks with minimal supervision
Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
Ability and willingness to learn new technologies
High School Diploma (required)
Deskside / Desktop / End User Computer experience, ideally in a corporate environment
Proven ability to handle challenging, rapid-response user support
Proven ability to balance, prioritize and organize multiple tasks
Desired Characteristics
A+ Certification
Microsoft Certified Professional (MCP)
ITIL Foundations
Lean Six Sigma
What you'll get
Work with brilliant minds, often within a global capacity;
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.
Why we're different
Brazilian and privately owned company;
Agility, flexibility, and innovation are in our DNA;
Flat organizational structure which enables faster communication and decision making;
#LI-MM1