Technical Support Specialist Jobs in Glendale, AZ

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  • Help Create Families - Become a Surrogate with Full Support

    Shining Light Baby 3.5company rating

    Technical Support Specialist Job 17 miles from Glendale

    As a Shining Light Baby surrogate, you'll experience the amazing joy of helping create families while receiving exceptional support and care throughout your journey. Begin your extraordinary surrogacy journey with Shining Light Baby and become a part of something truly special. Who Can Become a Surrogate? To ensure a safe and healthy surrogacy journey, there are specific qualifications that must be met: Age: Between 21-40 years old. Pregnancy: Have had at least one successful pregnancy without complications. Support: Live in a stable and supportive environment. Health: Obtain approval from your OB/GYN. Lifestyle: Lead a healthy, non-smoking lifestyle. Benefits of Becoming a Surrogate With comprehensive support from our team at Shining Light Baby, you will be guided every step of the way, ensuring a positive and fulfilling experience. Embrace the chance to create lasting joy and become part of a beautiful story of love and life. Make a Difference: Experience the joy of helping intended parents achieve their dream of having a child Emotional Fulfillment: The surrogacy journey is deeply rewarding and life-changing Financial Compensation: Earn $75,000 or more for your time, effort, and commitment Comprehensive Support: Benefit from our extensive support network, including medical, legal, and emotional assistance About Us At Shining Light Baby, we believe in the power of giving the gift of life. Becoming a surrogate is an extraordinary journey filled with joy, fulfillment, and the opportunity to help build families. We are here to support you every step of the way. We pride ourselves on our personalized approach, understanding that every surrogacy journey is unique. Our experienced team is committed to ensuring that you are well informed, comfortable, and confident throughout the entire process. If you're ready to begin this incredible journey and make a profound impact on a family's life, we invite you to take the first step. Visit our website to find out if you qualify and our team will be in touch with you to guide you through the next steps.
    $22k-30k yearly est. 4d ago
  • Product Support Specialist - WFH + Certification Bonus

    Teleperformance-Turbo Tax

    Technical Support Specialist Job 25 miles from Glendale

    Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details
    $32k-63k yearly est. 4d ago
  • Technical Services Analyst Tier I

    Simonmed Imaging 4.5company rating

    Technical Support Specialist Job 6 miles from Glendale

    Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best in class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to advance your skills while working alongside a dedicated team of board-certified subspecialty radiologists. We can't wait to meet you! As a Technical Services Analyst Tier I , you will respond to telephone calls, email and personnel requests for technical support. You will report directly to the Helpdesk Manager. ESSENTIAL FUNCTIONS: Demonstrates competency in the performance of job related skills appropriate to his/her customer populations and departmental services. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices and procedures. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment Demonstrates competency in the performance of job related skills appropriate to his/her customer populations and departmental services while providing excellent customer service. Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment. Adheres to policies, procedures, guidelines relative to departmental operations. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time or without notice. BENEFITS: Your health, happiness and future matters! At SimonMed Imaging, we offer medical, vision and dental insurance, 401(k) eligibility, paid holidays plus PTO, Sick Time, opportunity for growth, and much more! MINIMUM QUALIFICATIONS: Education: Associate's degree in a related area (preferred) Experience: 0-2 years of experience in the field or in a related area. PHYSICAL DEMANDS: This position may require duties including lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking. DRESS ATTIRE: Business Casual or scrubs dependent on department We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.
    $61k-82k yearly est. 2d ago
  • Technical Coordinator (Chemistry) - Banner Desert (Evening Shift)

    Sonora Quest Laboratories 4.5company rating

    Technical Support Specialist Job 28 miles from Glendale

    Primary City/State: Mesa, Arizona Department Name: Lab-BDMC Work Shift: Evening Job Category: Lab Find your Voice, Passion, & Purpose This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem-solving skills. This position serves as a department resource and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA). Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. CORE FUNCTIONS 1. Performs all duties of MLS duties as defined by the department, at a high level of competency. Responsible for operational leadership and workflow oversight to the section/shift. Integrates comprehensive technical knowledge and clinical relevance into daily activity for the department. Responsible for complex problem solving of technical, computer, interdepartmental and quality issues. Under the direction of the Supervisor and/or Technical Director, responsible for implementation of system technical initiatives in their area of responsibility. Provides onsite supervision (determines schedules, manage day to day workflow and give input into an assessment or disciplinary action) in the absence of section supervisor. 2. Focuses on quality by reviewing records and assuring performance of all quality control and assurance procedures. Ensures that quality control and instrumentation maintenance records are kept and documentation meets standards of accrediting and licensing agencies. Assists the Supervisor, Administrative and Technical Directors, and Technical Specialist, in the implementation of new QC/QA polices and continuous quality improvement programs in accordance with the Quality System. Active in department and LSA/SQL System quality assurance activities. Monitors and ensures compliance with accrediting agency and regulatory requirements for the laboratory. Actively participates in preparation for on-site accrediting process. 3. Monitors, recognizes opportunities for improvement, and participates in improving the financial performance of the department and the SQL/LSA System to decrease costs, increase productivity, and improve service. Monitors inventory and brings related issues forward for prompt resolution. Assists with cost analysis models. 4. Assists with basic personnel oversight including participation in selection, training, developing, and providing coaching under the direction of the Supervisor or appropriate Director. Assists in new employee orientation, training and competency. Provides input for competency and annual assessments for employees in appropriate time frames. Actively involved in implementing and ensuring staff completion of competency program requirements. Self-directed and motivated to seek out opportunities to contribute to projects to help the department. Coordinates and is active in at least two special projects per year within the department or SQL/LSA System, along with other miscellaneous department duties. 5. Serves as a resource communication liaison for on-site and System issues. Provides access to other System resources when appropriate. Works closely with on-site management to integrate the area into other activities on-site. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. Demonstrates preceptor and coaching skills and promotes a constructive environment that encourages learning and development. Demonstrates appropriate verbal and written skills. MINIMUM QUALIFICATIONS Bachelor's Degree in medical laboratory science/medical technology, OR Bachelor's degree in chemical or biological science (transcripts may be reviewed to determine eligibility) AND certification (MLS or categorical). Two (2) years' experience in nonwaived testing in the designated specialty/sub-specialty area. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility. For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with one year of experience in that discipline is required. PREFERRED QUALIFICATIONS MLS Certification Additional related education and/or experience. EEO Statement: EEO/Female/Minority/Disability/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy PolicyRequiredPreferredJob Industries Other
    $40k-59k yearly est. 26d ago
  • Technical Support Analyst

    Brooksource 4.1company rating

    Technical Support Specialist Job 6 miles from Glendale

    *Brooksource* *Fortune 200 Environmental Services Client* *On-site* *6 month contract* The Technical Support Analyst III provides advanced technical support to customers and internal digital personnel. This role involves handling non-standard issues, participating in project facilitation, analyzing new technology deployments, and offering technical direction to enhance efficiencies. The incumbent administers and analyzes digital systems and processes, contributing to troubleshooting and proactive maintenance efforts. *Duties and Responsibilities:* * Provide technical support for customers and other analysts, creating documentation for self-help support. * Develop and deliver highly complex solutions and processes, implementing projects at an advanced technical level. * Analyze and evaluate information systems operations, offering expert technical direction and recommendations for improvement. * Act as a liaison with clients, vendors, and other technical digital groups, building and managing ongoing relationships with stakeholders. * Coordinate solutions as needed and report on process and system performance. * Assist with the restoration of digital services in locations impacted by catastrophic events. * Conduct training for end-users, outside vendors, and less experienced staff. * Facilitate software update distributions and provide after-hours call support when necessary. *Supervisory Responsibilities:* May coach and mentor less-experienced personnel and act as a team leader on some projects. *Qualifications:* *Education and Experience:* * Required: Bachelor's Degree in Computer Science, MIS, Business Administration, or similar field with five years of related experience. Alternatively, nine years of related experience may substitute for the Bachelor's degree. * Preferred: Bachelor's Degree in Computer Science, MIS, or Business Administration with seven years of related experience. *Certificates, Licenses, Registrations or Other Requirements:* None required. Preferred: MCP, ITIL, CCNA. *Other Knowledge, Skills or Abilities Required:* * Advanced knowledge or skills in computer/software installation, maintenance, and troubleshooting. * Proficiency in Microsoft O365 applications, Teams/SharePoint, ServiceNow, basic server support, networking components, telephony systems, and disaster recovery procedures. * Experience in scripting, program design, packaging, imaging, or similar tasks. * Moderate knowledge of the waste industry. * Leadership abilities, effective communication skills, confidentiality maintenance, and customer service excellence. * Capability to lift up to 50 pounds. _*About Eight Eleven Group:*_ _Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws._ Job Type: Contract Pay: $24.00 - $30.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Compensation Package: * Hourly pay Schedule: * 8 hour shift * Monday to Friday Work Location: In person
    $24-30 hourly 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Technical Support Specialist Job 6 miles from Glendale

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $51k-72k yearly est. 50d ago
  • Pool Service Support Specialist

    Hayward Holdings, Inc.

    Technical Support Specialist Job 6 miles from Glendale

    Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China. This position can be based in Mocksville, NC, North Kingstown, RI or Phoenix, AZ location. As a TSR, you will provide technical support to distributors, builders, dealers and pool owners on a timely basis via telephone and email. This position requires excellent verbal and written communication skills, computer literacy, and basic knowledge of plumbing, hydraulics and electrical functions. Responsibilities In this role you will have the opportunity to: Assists callers and other correspondents with issues regarding equipment installation, operation and programming. Resolves incoming questions concerning pool product defects and replacements from customers by ascertaining the cause of the problem. Refers warranty service and repair issues to the appropriate recipients and follows up when needed to ensure that they are handled on a timely basis to meet customer needs. Collects service data from Field Service Partners and identifies trends and other areas of concern. Communicates potential product problems to Quality Control. Interfaces with District Technical Managers, District Sales Managers, Quality Control and Engineering on a regular basis. Performs all other duties as assigned by Supervisor. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures and governmental regulations. Able to write/generate reports, business correspondence and procedure manuals. Able to effectively present information and respond to questions from builders, servicers, dealers, end-users and potential customers. Able to calculate figures and amounts such as discounts, proportions, percentages, area, circumferences and volume. Able to apply concepts of basic algebra and geometry. In-depth knowledge of pool product line, plumbing, hydraulics, and electrical functions. Qualifications What you will need to be successful: Required high-school diploma or equivalent 3-5 years of relevant experience and/or training Bachelor's degree preferred
    $28k-49k yearly est. 15d ago
  • Engineering Support Specialist

    Us Tech Solutions 4.4company rating

    Technical Support Specialist Job 6 miles from Glendale

    Title-Technical Writer Duration- 6 months Position will be required to access Teamcenter, Tech Pubs, multiple secure Client server locations, along with microfiche and paper records to locate and accumulate Product Certification records for legacy products that are being offered for License to external companies. After locating these records - they will be compared to license offerings to determine if there are differences between the potential License part numbers and FAA TSOs for those part numbers. Required Skills: Technical Writing experience desired. Able to read an engineering blueprint required. AA - associate's degree or higher required. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Manan Kamboj Email: *************************** Internal Id: 25-33914
    $24k-33k yearly est. 2d ago
  • IT Support Analyst

    AAM 4.7company rating

    Technical Support Specialist Job 17 miles from Glendale

    Primarily responsible for supporting PCs, Printers, software, and networking technologies for AAM's corporate offices and managed communities. Configures the equipment and industry specific software to meet the needs of AAM, trains the customer on the solution, and documents the solution for ongoing support. Position Responsibilities: Partners with the Manager of IT Support and other team members to successfully complete hardware, software, and networking projects. Ensure the efficiency of the company's computer systems/applications by consistently striving to improve developmental processes. Responsible for providing technical support to contracted and non-contracted sites for desktop systems software, hardware, and network infrastructure. Respond to requests for technical assistance by phone or email and logging the issue in a help desk management system. Tracking issues to resolution and updating the internal knowledge base. Escalate more involved problems to the appropriate teams. Maintains passwords, data integrity, and file system security for the desktop environments. Communicates technical information to both technical and non-technical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades. Provides phone and in-person support to users in the areas of e-mail, LAN/WAN, printers, standard desktop images, and applications. Serves as the initial point of contact for troubleshooting all IT-related problems, including hardware/software, passwords, Citrix, mail, and printer problems. Act as a liaison between customers and technical escalation teams. Clean, modify and repair computer hardware including monitors, keyboards, and printers Local travel is required, must have reliable transportation. Other related duties as directed. Knowledge, Skills and Abilities: Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines. Comprehensive ability to identify problems and facilitate solutions. Exceptional organization and tracking skills with a high attention to detail. Ability to function efficiently in a high volume, fast-paced environment. Ability to proficiently utilize computer programs and company software/database systems. Superior customer service skills. Ability to interact and work positively and effectively with staff at all levels. Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management and staff. Ability to work collaboratively and cooperatively within the department as well as with other departments. Physical Demands & Work Environment: Lifting and carrying various computer components and printers. Sitting, standing, and bending to accommodate the installation of various computer systems. Sitting at a computer workstation in an office setting. Periodic travel to and from on-site communities for computer installations and set-up.
    $45k-69k yearly est. 60d+ ago
  • 2025 I&T Technical Intern - Gilbert AZ

    Northrop Grumman 4.7company rating

    Technical Support Specialist Job 29 miles from Glendale

    RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: NoneTRAVEL: NoDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At Northrop Grumman, our employees have incredible opportunities to work on projects and programs that impact people's lives around the world today, and for generations to come. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to improve the present, invent the future, and have a lot of fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an endless drive to do what others think is impossible. Our employees are not only part of history, they're making history. In this position, you will perform duties contributing to Integration and Test (I&T) activities for space vehicle systems and their supporting hardware. You could support and/or be responsible for developing test procedures, processes, software, support hardware designs etc. that adhere to the requirements for the space vehicle being tested. Tasks may include testing space flight hardware where it is expected that the systems under test are well understood and the test constraints and hazards identified to ensure the safety of the space flight hardware at all times. Test results will be analyzed and determinations made by the operator to ensure that the space flight hardware is both healthy and operating as expected. You must be knowledgeable in aerospace systems, spacecraft subsystems design, or mission operations. You will be working in a team environment where the team will be responsible for all I&T activities for the space vehicle being tested. Basic Qualifications: A candidate, regardless of age and hiring source, must meet ALL of the below criteria. The candidate must: • Be enrolled full-time and pursuing an undergraduate or graduate degree from an accredited college/university AND graduating after August 2025 • Be majoring in a STEM degree • Be available to work full-time (40 hours per week) for at least 10 weeks during summer 2025 • Be able to obtain and maintain a U.S. Government security clearance (U.S. citizenship is a pre-requisite) Preferred Qualifications: • Have an overall cumulative GPA of 3.7/4.0 or higher NGB- Technical Intern Pay Range: Bachelor's: $21.75 to $26.75 per hour Master's: $31.50 to $33.25 per hour At Northrop Grumman, our internship pay rates are standardized and take into account three main factors: the anticipated graduation date of the individual, the cost of labor of the geographic location, and whether the internship is considered technical or administrative. campusjobs Salary Range: $1.00 - $1.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
    $21.8-26.8 hourly 23d ago
  • IT Support Specialist

    Felix Construction 3.5company rating

    Technical Support Specialist Job 6 miles from Glendale

    Felix Construction is seeking an IT Support Specialist to provide in-person and remote support to our staff in the Phoenix office and Arizona job sites, along with remote support for the Dallas office and field staff. The Support Specialist will ensure our tools, devices, and systems operate smoothly, supporting our IT group's mission to build better lives through secure, reliable, and innovative technology. This role requires a professional who is a critical thinker, is results-oriented, has a passion for customer service, and has a strong sense of urgency and focus. This team member must also be technically savvy, patient, a good coach, and relatable. About Us: We're a self-performing general contractor focused on the water/wastewater industry. Our core values are not just words on the wall, but how we treat everyone we work with and for. If you are passionate about contributing to a supportive, solution-driven organization that builds critical infrastructure for our community, we want you to be part of our team! What You'll Be Doing: Technical Support: Independently provide in-person support for Phoenix office staff and Arizona jobsites, and remote support for jobsites, Dallas office staff, and remote workers. Systems Management: Support users across various systems, including Windows OS, Microsoft Office 365, Trimble Viewpoint Vista ERP, AutoCAD, Bluebeam Revu, Adobe Creative Cloud, and additional business applications and SAAS applications as well as executing software updates and application patching. Device Maintenance: Maintain and troubleshoot company devices such as laptops, tablets, phones, AV equipment, and printers/scanners. User Onboarding/Offboarding: Set up and onboard new employees with the necessary hardware, software, and security permissions and licenses as well as offboarding former employees by collecting and cataloging IT equipment and removing security permissions and licenses. Incident Response: Address and resolve technical issues efficiently, logging and tracking tickets for continuous improvement. Provide documentation of the response measures taken and create/update SOPs as needed. Compliance: Monitor and document compliance of IT and data security policies. Work Locations: The majority of the work will be performed in the Phoenix office with occasional local travel required to Phoenix-area jobsites and infrequent trips to the Dallas office/jobsites. Who You Are: Associate degree in Information Technology, Computer Science, or a related field preferred, or 12 months+ equivalent experience. Proficient in Microsoft Office 365, remote support tools, and device troubleshooting and management. Knowledge of networking fundamentals and mobile device management (MDM). Familiarity with multifunction printers/scanners, conference room AV systems, and device troubleshooting. Valid driver's license required with a good driving record for local travel to jobsites. Customer service orientation with the ability and patience to support non-technical users. Reliability, adaptability, and professionalism, especially under time-sensitive conditions. Ability to prioritize tasks and manage multiple support requests efficiently. Willingness to ask questions and seek direction. Work and collaborate with others from other work areas. Why You Should Apply You will have the opportunity to be part of a company that is making an impact on the construction industry and the community. It's a company you will be proud to work for. We offer a competitive compensation package, including a base salary, bonus opportunities, comprehensive benefits with generous 401(k) matching, and paid time off. If you want to work in an environment that respects and values your contributions, we'd love for you to apply!
    $36k-64k yearly est. 23d ago
  • IT Helpdesk Technician

    Ergon 4.5company rating

    Technical Support Specialist Job 25 miles from Glendale

    Crafco, Inc. has an opening for an IT Helpdesk Technician located at the corporate office in Chandler, Arizona. Come join our team, as an IT Helpdesk Technician! This role is responsible for assisting users with technical issues and providing the first level of care for all IT-related subjects. The IT Helpdesk/Technician will be responsible for installations, maintenance and repair work on any computer-related equipment that supports the business from laptops, desktops, communications equipment (digital & IP phones), tablets, smart phones, printers, local area networks, wide area networks, any piece of computer related peripheral or software an end-user would be using. An IT technician must perform the majority of the mentioned tasks while providing a high level of customer service to the user. This position offers a competitive hourly wage with an excellent benefits package including: Profit Sharing, Matching 401(k), Health, Life, Dental, Vision, Short & Long Term Disability, Holiday, Personal, and Sick paid leave, Maternity Leave, and more. IT Helpdesk/Technician duties include but are not limited to the following and may change over time: Specific Duties: * Helpdesk Support: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. * Respond to queries either in person, email, or over the phone. * Open and Close tickets via Track-It helpdesk ticketing system. * The technician will be utilizing RDS session and LogMe-In tools. * Monitoring and maintaining technology for maximum access, this includes: * Connecting and setting up hardware * Installing workstations * Loading all necessary software * Providing network access and connectivity to the staff * Troubleshooting all issues in a timely manner * Maintaining IP addresses * Maintaining a list of necessary maintenance and repairs * Researching both current and potential services and resources * Identifying and preparing hardware for safe disposal * Ensuring hardware is secured and stripped before disposal * Setup/maintain/Terminate user accounts and passwords * Ensuring technology is equipped with the latest hardware and software and is accessible, where the main activities are: * Familiarity with network operating systems, software, and hardware * Work within a ticketing system and create documentation for new processes * Provide individual support and training upon request * Provide recommendations about support and information access * Maintain an updated inventory of software, hardware and resources * Demonstrate aptitude for continuous learning and innovative thinking * Able to work independently and in a team environment * Strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff * Create and maintain HowTo materials * Performing any other IT related duties during working hours and when necessary, sometimes after hours on-call work. * Microsoft 2008 & 2012 Windows Servers, and 10 operating systems * Microsoft Office 365, including Microsoft Exchange, Outlook email client, and Share Point Qualifications: * Bachelor's degree in Computer Science or related, OR equivalent work experience * Minimum 2 years' related experience * Experience with computers and servers or at least MCSE qualification * Experience with or understanding of PC, laptops, and network hardware * Experience with hands-on hardware troubleshooting * Experience with equipment support * Working technical knowledge of the latest operating systems, network protocols and standards * Ability to read all relevant documents, including OEM guides, procedural documentation and technical manuals with understanding and comprehension * Ability to use peripheral accessories, components and other related tools * Ability to perform relevant research * Solutions-oriented team player * Ability to perform tasks, solve problems and work well under pressure * Resourceful, able to find solutions to projects and problems * Attention to detail and listening skills * Ability to multi-task and handle multiple projects/tasks * A good understanding of the organization's objectives * Good interpersonal and relationship-building skills * Good customer-service orientation * Display and encourage a positive attitude * Valid US Driver's license, and clean driving record * Ability for travel, as needed * Ability to meet the physical requirements of the role such as: sitting, squatting, standing, or in awkward positions for long periods of time, or all day. Ability to lift up to 30 lbs. without assistance About Crafco, Inc. Crafco, Inc. has delivered confidence through innovation, quality, and value to our customers since 1976. Crafco is the world's leading manufacturer in quantity and diversity of packaged pavement preservation products and equipment. As a subsidiary of Ergon, Inc., our core values consist of Empowered Service, Selfless Leadership, Purposeful Growth, and Respectful Relationships, which provide an excellent work environment for future growth. We have a great culture of people working together. If you are looking for a great career with a job you enjoy, check us out. Learn more about Crafco and Ergon: ***************** ******************************** Contact us to see if you can be a part of our TEAM. Crafco, Inc. is an EEO employer and a drug-free workplace. Applicants must be authorized to work in the US and have a valid driver's license. Any employment offers are contingent upon a pre-employment drug test, background check, and MVR..
    $38k-54k yearly est. 17d ago
  • IT Help Desk Escalation Resource

    Ensign Services 4.0company rating

    Technical Support Specialist Job 28 miles from Glendale

    Help Desk Escalation Resource Quorum Services, Inc. (“QSI”) is a fast-paced, dynamic company built to support multiple ancillary healthcare services and business lines is seeking an IT Specialist. QSI is known as the “Service Center” and provides the ancillary business lines and leaders it serves with “back-office” support in areas such as accounting, compliance, human resources, information technology, learning and development, legal and risk management. This structure allows the onsite leaders and employees to focus on day-to-day care and operational issues in their individual operations. What sets QSI apart from other companies is the quality of our most valuable resource - our people. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (“CAPLICO”) seriously. We want an individual in this role who will demonstrate these values through actions and words. The Help Desk Escalations (HDE) Resource is responsible for providing expanded and more technical support for issues the Help Desk agents cannot resolve. The role will build off the Help Desk foundation, continuing to provide a level of Help Desk support while also taking on additional responsibilities related to mentoring the Help Desk team and being an agent of accountability to help drive success. The HDE Resource must ensure their continued growth in technical areas and develop strong working relationships with other IT departments. Resources are expected to provide a great customer service experience and maintain key performance standards that help drive success. Job Outline & Expectations The Help Desk Escalations Resource will be expected to - Be the main support contact at our Tempe, AZ service center for onsite needs. Be a resource for Help Desk agents, providing guidance related to technical or procedural questions. Be able to explain the WHY behind the troubleshooting and the things we do. This includes providing training as part of new agent onboarding Act as a point of escalation for issues that are more complex or require elevated access. This may require working with other IT departments to resolve the issue. Rapidly learn and integrate new practices into your troubleshooting and support processes, as well as share this knowledge in an easy-to-understand manner with Help Desk members. Gain a solid understanding of our lines of business and the priorities and goals of the field is an asset May be required to be on call after business hours. Documentation of process and fixes Light Travel as needed Preferred Qualifications 2+ years of experience providing technical support and troubleshooting computer equipment preferred or comparable education/certifications Strong troubleshooting methodologies and basic knowledge of, including but not limited to the following - Windows 10, Office 2013/2016/2019/365, Citrix fundamentals, Microsoft Exchange and Active Directory, Networking fundamentals and protocols, Information security practices, Computer Devices and Printer/Scanner configuration and support Outstanding communication skills - ability to communicate clearly with internal employees, end-users, and third-party vendors Be responsive to emails and other notifications or messages received. Ability to be proactive in your day-to-day responsibilities and work with minimal supervision Ability to prioritize, multitask and work under time constraints Ability to rapidly learn, and integrate new practices and knowledge into your troubleshooting and support processes Ability to be flexible and adapt to changes in regard to expectations and the organization Ability to hold peers accountable for and work as a team to achieve success Ability to create, track, and manage a ticketing system Additional Information Compensation: $22.00-$27.00 DOE may be bonus eligible Location: Based out of the Tempe, Arizona Service Center. All applicants must reside in the state and able to commute. Position Type: Regular Full-Time Employee Benefits: Medical, dental, vision, and life insurance, 401(k) with company match, vacation pay, holiday pay, fun and supportive work environment
    $22-27 hourly 50d ago
  • IT Specialist, EDI Specialist

    DSV 4.5company rating

    Technical Support Specialist Job 6 miles from Glendale

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Mesa, W. Southern Ave Division: Solutions Job Posting Title: IT Specialist, EDI Specialist Time Type: Full Time Summary As the electronic data interchange (EDI) specialist's you will be responsible for development, coordination, implementation, and managing of EDI-related development. You will be responsible for analyzing and designing specifications used for enhancements and extensions in EDI applications, interfaces, and mappings. You will coordinate EDI testing, implementations, and upgrades. Additionally, as the EDI specialist you will serve as a link between the business and data-trading partners; you will work with trading partners to determine the type of data they would like to trade and develop guidelines and specifications for data exchange. Duties and Responsibilities: 3-5 years of experience in EDI processes EDI Spec Builder tools, Knowledge of EDI end-to-end process, Creating new and modifying existing technical documentation, Experience in Software development testing (UNIT, UAT, Regression) and maintain the Test documents, Ability to work independently monitoring own workload and deadlines, Communicate effectively with business partners internal and external, Business requirement gathering and scope creation, Very good knowledge of English language, Knowledge of communication protocols: FTP, SFTP, HTTP, HTTPS, SMTP, and AS2, Good knowledge of at least one EDI standard : UN/EDIFACT or ANSI-X12, Being able to work with a global team in different time zones Skills & Competencies Knowledge of GEFEG, IBM Sterling Integrator and MS BizTalk, Experience in working in multiple projects environment, Technical writing English, Experience in multicultural self-organized teams, Basic knowledge of XML, XPATH, SQL, Basic knowledge of WMS processes, Accuracy and reliability, Great attention to the detail, Work in fast pace challenging business environment, Very good interpersonal and communication skills, Team player, The ability to think analytically, Ability to manage their own time and timely execution of the tasks assigned. Location requirements: Mesa, Arizona, US DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV - Global transport and logistics DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.
    $61k-90k yearly est. 60d+ ago
  • Dual-Site Service Technician (San Cervantes/San Palacio)

    Mark-Taylor 4.4company rating

    Technical Support Specialist Job 25 miles from Glendale

    Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. As our portfolio continues to grow, so do our Community Teams! Mark-Taylor is hiring Service Technicians at multiple locations throughout the Greater Phoenix Area. If this community is not the right fit for you, our recruiters will talk to you about all of our exceptional career opportunities As a Service Technician, you will split your time between San Cervantes and San Palacio, while representing Mark-Taylor through the delivery of exceptional customer service by contributing to the upkeep of both communities. You're Excited About This Role Because You Will: Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make-ready units for the Community. Trouble-shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs. Perform necessary repairs and preventative maintenance on vacant units as they become available. Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns. Complete minor roof repairs, re-key locks, and cut keys Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard. Share on-call duty with Manager of Facilities and Service, and service team members and is readily available to go the property if needed and in uniform/badge. Assist in monitoring inventory of parts and cleaning supplies. We're Excited to Meet You! Ideally, You Will Bring: General knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards Knowledge of building systems Service orientation. Basic computer skills. Experience as apartment turn technician, make ready technician, or work order technician is highly desirable. A basic understanding of written and verbal English. Why You ll Love Working at Mark-Taylor: Opportunities for career growth Employee referral program Paid time off, paid sick time, paid holidays, paid volunteer time Medical, dental, vision benefits, including paid parental leave 401k with company match Employee appreciation events MT Wellness program Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing. The starting hourly pay range for Service Technician is $22.00, commensurate with experience and dependent on the specific community's level of complexity. Our Service Technicians typically work a schedule that includes one or more weekend days. Our Service Team members participate in a rotating on -call schedule with additional shift differential pay.
    $22 hourly 19d ago
  • Data Center IT Infrastructure Technician

    Dimension Data 4.8company rating

    Technical Support Specialist Job 28 miles from Glendale

    Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Data Center IT Infrastructure Technician supports client requests within their space in NTT data centers. The Data Center IT Infrastructure Technician is expected to address customer inquiries via support tickets requests from inception through resolution with minimal or no supervision. This includes but not limited to troubleshooting hardware issues with servers, network devices, cabling, and power connectivity. The Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU's creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals). What you'll be doing ESSENTIAL DUTIES & RESPONSIBILITIES * Unbox, inventory, and install client hardware such as server, storage, and network devices into client racks. * Ability to manage assets for clients, including but not limited to preforming inventory audits, receiving and shipping equipment. * Ability to coordinate technical tasks with internal groups and manage requests to resolution. * Installation of cabling and cable organization per NTT or client standards, including labeling. * Troubleshooting and diagnostics of enterprise level hardware. * Perform replacement of DIMMs, hard drives, power supplies and other components within server, storage, and network devices. * Ability to understand execute instructions provided by clients and internal groups. * Perform commissioning and decommissioning of hardware. * Installation of cross connects and ability to work with Telco carriers to troubleshoot circuits. * Ability to install and troubleshoot CAT 5E, CAT6, single mode and multi-mode patch cables. * Installation of data center infrastructure materials including racks and cabinets w/ grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations. * Perform installation and maintenance on Power Distribution Units within client enclosures. * Work in a standard ticketing system, providing clear, timely, and appropriate customer communications. * Regularly communicate with employees, contractors, and clients via phone, email, or ticketing system. Periodically join call bridges to troubleshoot and validate infrastructure related issues. * Adhere to Change Control Processes and Standards * Periodically provide corporate desktop support services including laptop imaging, printer support, user account administration and other hardware, software, telecom, and communication services with support from desktop technicians. * Acts as communication coordinator and situation manager during any critical incidents call bridge events. * Performs other duties as assigned. * Support 3rd party vendor activities. * Process all tickets within SLA guidelines and follow procedural requirements. KNOWLEDGE, SKILLS & ABILITIES * Previous experience working in a complex high availability data center environment is preferred. * Working knowledge of data center processes and design (power, cooling, redundancy). * Working knowledge of airflow management best practices. * Working knowledge of computer hardware. * Ability to provide and recommend solutions to internal staff and clients. * Understanding of networking components and infrastructures. * Familiarity with cable management and knowledge of how to run fiber and copper in a data center to include labeling. * Familiarity with patch panels. * Knowledge of copper and fiber cable testing equipment. * Excellent troubleshooting and problem resolution skills. * Able to operate material handling equipment - server lifts and pallet jacks. * Ability to demonstrate effective team and interpersonal skills. * Experience with Data Center incident resolution, asset management, and logistics. * Critical thinking and decision making related to outage risk assessment. * Regular, predictable attendance is essential for satisfactory performance. * Strong understanding of servers, routers, network switches, and patch panels. Must understand how devices are interconnected and how to troubleshoot hardware and layer 1 connectivity issues. * Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc. * Experience with active directory, Office 365, and enterprise level ticketing systems. * Experience with laptops, desktops, docking stations, and enterprise level peripherals. * Experience with participating and supporting critical incidents (incident call bridges, communications, and administration of critical incidents). * Understanding of console cables, basic network commands, and SSH/Telnet clients such as Putty. * Must have the ability to communicate effectively both written and verbally. EDUCATION & EXPERIENCE * High School Diploma or GED required. * 3-5 years of data center environment or help desk experience is required. * CompTIA A+ certification or equivalent experience required. * CompTIA Network + and BICSI Installer 1 certification preferred. PHYSICAL REQUIREMENTS * Physically assist in moving and racking equipment. * Able to climb a ladder and work on a raised platform. * Able to safely lift and move up to fifty (50) pounds. * Must have the ability to perform office-related tasks which may include prolonged sitting or standing. * Must have the ability to move from place to place within an office environment. * Must be able to use a computer. * Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers. WORK CONDITIONS * Data Center environment with varying temperatures and loud noises; extensive daily usage of workstation or computer. This position may require rotating schedule to support a 24/7 support schedule. SPECIAL REQUIREMENTS * Must work on-site; no telecommuting permitted. * Must be comfortable working in a highly critical, fast paced environment with shifting priorities. * Must possess a current, valid state-issued driver's license. * Must be flexible in schedule to support department needs as needed. (Coverage for In-Fill type projects, PTO, sick leave, etc.) * Must satisfactorily pass or complete any required client background checks or training. This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $ 27.80 - $ 34.70 and is eligible for overtime pay in accordance to local state and federal 'Wage and Hour' requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
    $27.8-34.7 hourly 60d+ ago
  • Desktop Support

    Honeywell 4.5company rating

    Technical Support Specialist Job 25 miles from Glendale

    Join a team recognized for leadership, innovation and diversity The future is what you make it! When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings safe and even making it possible to breathe on Mars. Working at Honeywell isn't just about developing cool things. That's why all our employees enjoy access to dynamic career opportunities across different fields and industries. Honeywell's ACST team is seeking a Desktop Support person for our Chandler, AZ location. YOUR ROLE WILL INCLUDE: * Deliver responsive and effective service to our customers * Be an advocate for our users with different teams across Honeywell * Perform troubleshooting and escalate issues to correct team * Ensure closure of issues to ensure the highest levels of customer satisfaction * Provide contemporary services and make it easy for users to engage with IT * Create and maintain development of self-help documents and end user training * Assist with IT asset set-up and decommissioning: Installs, moves, adds, changes * Maintain equipment stock and inventory items as needed * Support a growing user base across multiple sites around the country * Travel as needed In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell U.S. citizenship is required due to contractual requirements. Applicants must also be able to obtain and maintain a U.S. Government security clearance. Continued employment is contingent upon successful completion of security processing The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. * High school diploma/GED * Minimum 12+ months' experience providing desktop support WE VALUE: * Degree in an IT-related field including Computer Science or Computer Information Systems * CompTIA A+ certification highly preferred * Experience using SharePoint and configuring Microsoft Office Suites * Client service experience * Understand networking concepts; servers; LANs/WAN, storage and compute * Excellent customer focus * Conveys information with clarity, ensuring messages are understood across diverse global teams * Desktop computer hardware/software knowledge to assess, diagnose, and correct problems * Ability to deliver on complex situations or problems with minimal supervision Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. THE BUSINESS UNIT At Honeywell Advanced Connected Sustainability Technologies (ACST), our outstanding team of thinkers, innovators, and doers help make the future. We build environments and technologies that meet our customers' needs. The groundbreaking scientists, engineers, and professionals that make up our nimble group have the agility of a start-up backed with the power and investment of Honeywell. #ACST Additional Information * JOB ID: HRD257243 * Category: Information Technology * Location: 6505 W Chandler Blvd,Chandler,Arizona,85226,United States * Exempt * Global (ALL) Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
    $37k-50k yearly est. 9d ago
  • Summer 2025 - Information Security Intern

    Shamrock Foods 4.7company rating

    Technical Support Specialist Job 6 miles from Glendale

    The Shamrock Students Professional Internship Program is an 11-week program focused on hands-on training in a variety of opportunities throughout the Shamrock Foods Company enterprise. As a Shamrock Student, you will be a part of a cohort of interns focused on real projects that impact the business. In addition to the work, you will do to support your department, you'll get to know your fellow interns through a variety of collaborative projects and events. Essential Duties: * Provide support for the cybersecurity team in an accurate and timely manner * Promote security awareness among interns * Respond to tickets and other routine requests * Leverage security tools to monitor alerts and perform analysis * Document standing operating procedures * Participate in incident investigations * Other duties as assigned Qualifications: * 1+ year(s) educational experience and currently pursuing a degree from an accredited college or university with a focus on Computer Science, Management Information Systems, Information Security, or related field * Maintains a minimum GPA of 3.0 * Must live in or near Phoenix, Arizona * Strong written and oral communication skills * Strong sense of urgency and accountability * Demonstrates expertise in Microsoft Office suite (Excel, Outlook, Word) * Ability to learn and act in a fast-paced environment * Effective task management * High level of motivation and adaptability * Great attitude and desire to learn and grow Corporate Summary: At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922. Our Mission: At Shamrock Foods Company, we live by our founding family's motto to 'treat associates like family and customers like friends.' Why intern for us? Shamrock Foods Company is committed to a program that goes beyond your typical internship experience, giving interns the opportunity to start their career path. We offer great training and growth for college students to help interns apply their education towards solving business problems and working on hands-on projects in a workplace environment. Our interns are more than a temporary associate; they become part of our family. Equal Opportunity Employer At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.
    $29k-41k yearly est. 60d+ ago
  • 2025 Summer Internship - Information Technology - IT Systems

    Leslie's Pool Supplies (DBA

    Technical Support Specialist Job 6 miles from Glendale

    Dive into Your Career with Leslie's! At Leslie's, we empower changemakers, innovators, and go-getters to make a real impact. As the industry leader in pool and spa care since 1963, we've built a community of passionate professionals dedicated to helping customers create their dream backyards. Join a growing public company and become part of a diverse team committed to excellence, innovation, and collaboration. Job Overview: We are looking for a detail-oriented and tech-savvy IT Systems Intern to assist in monitoring network infrastructure, troubleshooting IT issues, and maintaining system documentation. This internship provides hands-on experience in Windows Server administration, networking, and IT support while offering exposure to enterprise-level systems and best practices. As a team member at our corporate office, you'll have access to: * Opportunities to make a significant impact in a growing organization. * A hybrid schedule with in-person days at our Phoenix, AZ office. * Access to an in-office gym and a free onsite health clinic. * Employee Resource Groups fostering diversity and inclusion. * Employee discounts at Leslie's retail store locations and through Employee Perk Spot. What You Can Expect: * 10-week program, with weekly schedule Monday-Thursday. * Program specific training and development through orientation, skills workshops, and hands-on learning. * Exposure to Senior leadership through a team project where interns will work cross-departmentally to address a real-life opportunities within our business. Interns will deliver final presentations to leaders across the organization at the completion of the program. * Functional learning and professional growth within your designated business area. Responsibilities: * Monitor network and infrastructure to ensure optimal performance. * Complete daily checklists to verify network and server operation. * Assist with basic networking tasks, including troubleshooting DNS, DHCP, and Active Directory. * Provide helpdesk support, performing basic triage and troubleshooting for break-fix issues. * Document network and server infrastructure updates and changes. * Support IT staff in Windows desktop and server administration tasks. * Assist with general IT maintenance and security best practices. Qualifications: * Currently pursuing or recently graduated with a bachelor's degree in Information Technology, Computer Science, or a related field. (expected graduation no later than Spring 2026). * Previous business internship experience preferred. * Ability to work at the Phoenix, AZ corporate office on in-person days. (Out-of-state students are welcome to apply if they can attend in-office days) * Authorization to work in the United States. * Strong analytical, organizational, and communication skills. At Leslie's, diversity and inclusion are at the core of who we are. We welcome unique perspectives and are committed to fostering an environment where everyone feels they belong. Join us in 2025-Dare to Make a Splash!
    $27k-40k yearly est. 14d ago
  • Data Center IT Infrastructure Technician

    NTT Data Corporation 4.7company rating

    Technical Support Specialist Job 28 miles from Glendale

    Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Data Center IT Infrastructure Technician supports client requests within their space in NTT data centers. The Data Center IT Infrastructure Technician is expected to address customer inquiries via support tickets requests from inception through resolution with minimal or no supervision. This includes but not limited to troubleshooting hardware issues with servers, network devices, cabling, and power connectivity. The Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU's creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals). What you'll be doing ESSENTIAL DUTIES & RESPONSIBILITIES * Unbox, inventory, and install client hardware such as server, storage, and network devices into client racks. * Ability to manage assets for clients, including but not limited to preforming inventory audits, receiving and shipping equipment. * Ability to coordinate technical tasks with internal groups and manage requests to resolution. * Installation of cabling and cable organization per NTT or client standards, including labeling. * Troubleshooting and diagnostics of enterprise level hardware. * Perform replacement of DIMMs, hard drives, power supplies and other components within server, storage, and network devices. * Ability to understand execute instructions provided by clients and internal groups. * Perform commissioning and decommissioning of hardware. * Installation of cross connects and ability to work with Telco carriers to troubleshoot circuits. * Ability to install and troubleshoot CAT 5E, CAT6, single mode and multi-mode patch cables. * Installation of data center infrastructure materials including racks and cabinets w/ grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations. * Perform installation and maintenance on Power Distribution Units within client enclosures. * Work in a standard ticketing system, providing clear, timely, and appropriate customer communications. * Regularly communicate with employees, contractors, and clients via phone, email, or ticketing system. Periodically join call bridges to troubleshoot and validate infrastructure related issues. * Adhere to Change Control Processes and Standards * Periodically provide corporate desktop support services including laptop imaging, printer support, user account administration and other hardware, software, telecom, and communication services with support from desktop technicians. * Acts as communication coordinator and situation manager during any critical incidents call bridge events. * Performs other duties as assigned. * Support 3rd party vendor activities. * Process all tickets within SLA guidelines and follow procedural requirements. KNOWLEDGE, SKILLS & ABILITIES * Previous experience working in a complex high availability data center environment is preferred. * Working knowledge of data center processes and design (power, cooling, redundancy). * Working knowledge of airflow management best practices. * Working knowledge of computer hardware. * Ability to provide and recommend solutions to internal staff and clients. * Understanding of networking components and infrastructures. * Familiarity with cable management and knowledge of how to run fiber and copper in a data center to include labeling. * Familiarity with patch panels. * Knowledge of copper and fiber cable testing equipment. * Excellent troubleshooting and problem resolution skills. * Able to operate material handling equipment - server lifts and pallet jacks. * Ability to demonstrate effective team and interpersonal skills. * Experience with Data Center incident resolution, asset management, and logistics. * Critical thinking and decision making related to outage risk assessment. * Regular, predictable attendance is essential for satisfactory performance. * Strong understanding of servers, routers, network switches, and patch panels. Must understand how devices are interconnected and how to troubleshoot hardware and layer 1 connectivity issues. * Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc. * Experience with active directory, Office 365, and enterprise level ticketing systems. * Experience with laptops, desktops, docking stations, and enterprise level peripherals. * Experience with participating and supporting critical incidents (incident call bridges, communications, and administration of critical incidents). * Understanding of console cables, basic network commands, and SSH/Telnet clients such as Putty. * Must have the ability to communicate effectively both written and verbally. EDUCATION & EXPERIENCE * High School Diploma or GED required. * 3-5 years of data center environment or help desk experience is required. * CompTIA A+ certification or equivalent experience required. * CompTIA Network + and BICSI Installer 1 certification preferred. PHYSICAL REQUIREMENTS * Physically assist in moving and racking equipment. * Able to climb a ladder and work on a raised platform. * Able to safely lift and move up to fifty (50) pounds. * Must have the ability to perform office-related tasks which may include prolonged sitting or standing. * Must have the ability to move from place to place within an office environment. * Must be able to use a computer. * Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers. WORK CONDITIONS * Data Center environment with varying temperatures and loud noises; extensive daily usage of workstation or computer. This position may require rotating schedule to support a 24/7 support schedule. SPECIAL REQUIREMENTS * Must work on-site; no telecommuting permitted. * Must be comfortable working in a highly critical, fast paced environment with shifting priorities. * Must possess a current, valid state-issued driver's license. * Must be flexible in schedule to support department needs as needed. (Coverage for In-Fill type projects, PTO, sick leave, etc.) * Must satisfactorily pass or complete any required client background checks or training. This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $ 27.80 - $ 34.70 and is eligible for overtime pay in accordance to local state and federal 'Wage and Hour' requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
    $27.8-34.7 hourly 38d ago

Learn More About Technical Support Specialist Jobs

How much does a Technical Support Specialist earn in Glendale, AZ?

The average technical support specialist in Glendale, AZ earns between $30,000 and $82,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average Technical Support Specialist Salary In Glendale, AZ

$50,000

What are the biggest employers of Technical Support Specialists in Glendale, AZ?

The biggest employers of Technical Support Specialists in Glendale, AZ are:
  1. St. Vincent de Paul
  2. Oracle
  3. Amentum
  4. Directedlink
  5. Creighton University
  6. Virtuous
  7. Felix Construction
  8. Runbeck Election Services
  9. Brooksource
  10. AML RightSource
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