Technical Support Representative Jobs in Merced, CA

Systems Engineer II-III - IT Specialist GBL Systems is a leading system engineering and software development firm located in Camarillo, CA, with a 30+ year history of developing tomorrow's Electronic Warfare capability today. GBL specializes in the areas of Systems and Software Engineering, Electronic Warfare, Network Centric Warfare, Modeling/ Simulation and Avionics Development. Qualified candidates should have an understanding of system security, networks, web-based product implementations and configuration management processes. Successful applicants should have the ability to work effectively and cooperatively with all management levels, the personality to support team goals and the ability to work independently without close supervision. Applicants should exhibit strong interpersonal and oral/written communications skills. Qualified applicants must be U.S. Citizens. Current active SECRET clearance is required. Roles & Responsibilities: Maintain a thorough understanding of the advanced IT infrastructure operations and maintenance (Domain/Active Directory, Security, IP Routing, DMZ, VPN, Email Routing, Wi-Fi, etc) Knowledge, implementation and management of Firewalls; Endpoint Protection, Detection and Response; Data Loss Prevention; Encryption; SIEM and similar security management tools and appliances Design, setup, configure and maintain complex networking and multi-server environments that support secure access, telecommunications, video and backup solutions Maintain a thorough understanding of LAN/WAN topologies and communication (TCP/IP, UDP, Multicast) as well as perform diagnostic formulation via Open Systems Interconnection (OSI) Model Configuring, installing and maintaining virtual management systems Maintaining network operations, software applications and operating systems to address IAVAs and other security bulletins Configure and deploy baseline system images for Linux, Apple and/or Windows computing assets for use within corporate networks utilized in both a client and server environment Providing technical support across the company Infrastructure as Code (IaC) to maintain consistent and automated management of various Linux system types such as Ansible playbooks and pertinent markup languages such as YAML Operating containerization and management platforms responsible for hosting and configuring these systems such as Docker, Kubernetes, and OpenShift Administering system monitoring tools for collecting metrics as well as creating and developing dashboards to display metrics in an easily understandable format Preferred Qualifications: Bachelor's degree in Engineering, Computer Science, Mathematics or other technical field or three years experience in IT operations and maintenance Familiarity with one or more of the following is a plus: C/C++, XML, Java, JavaScipt, PHP, Perl, Apache, Tomcat Knowledge of VoIP operations a plus Knowledge of security risk management, tools, methodologies and implementation to comply with NIST 800-171, NIST 800-53, RMF and ISO standards a plus Benefits: Competitive salary Outstanding 401(k) retirement plan with both Traditional and Roth options and generous corporate contributing Group medical insurance Dental/Vision Insurance Life insurance AD&D coverage Paid holiday and Paid Time Off Business casual work environment GBL is an Equal Employment Opportunity employer. Salary Range: $79,000 USD to $141,000 USD. Salary is based on current qualifications, related experience, and contractual requirements which could fall outside of this range. Please email your cover letter, resume and salary requirements to *************.

Hi there! We are actively looking to add an Operations Support Specialist to our established team in our Oakdale, CA office! We are a national large-scale food manufacturer and our busy season is upon us so we're seeking a great candidate to support us! Please note that our facility is running 24/7 during this time and the hours for this are a bit unique, please see below. This is a contract role projected to last about six months in duration (though we have found permanent roles for great consultants in the past!) We are currently working an onsite schedule at our Oakdale, CA facility The specific schedule for this role is Thursday-Sunday 1:30pm to 12am The compensation for this role is $20.00-24.00/hr DOE Please read through the duties and requirements below and if you would like to explore this opportunity further, reach out right away! We are once again partnering with Andrew Walsh from LHH to find the right candidate for our team so please email your resume directly to him at ******************** (preferred) or apply here directly. Job Duties: Reviews invoices, receiving paperwork, and inventory transactions for accuracy Investigates and corrects discrepancies, reaching out to corporate and plant resources as needed Provides backup and perform duties as needed for procurement, scheduling, inventory control, and supply room associates Reviews daily inventory and exception reports in support of procurement department Writes purchase requisitions and/or purchase orders for goods and services as needed Evaluates purchase requests for accuracy and other information Monitors and expedites the delivery of purchased goods and services in support of procurement and maintenance departments Coordinates with procurement and maintenance departments on purchasing activities to maintain adequate inventory Provides feedback to requesting departments regarding purchase order status Works with requesting departments to confirm the closing and/or cancelling of purchase orders Assures orders are processed against the appropriate chart of accounts Receives and examines incoming stock for discrepancies/damage and works with vendors to resolve Conducts cycle counts of supply room inventory and participates in yearly inventory counts as needed Administers process orders and requisitions in support of scheduling as needed Works with and supports plant and corporate personnel, including, but not limited to, procurement, scheduling, logistics, supply room, inventory control, finance, and operations Maintains compliance with all corporate and plant policies Participates in cost reduction activities and projects Processes required paperwork in an accurate and timely manner Analyzes and evaluates information to choose the best solution to solve problems or address issues Assists with training and development of associates as needed Perform other duties as assigned Requirements: High school diploma or GED required, further education preferred 1 to 3 years relevant experience (recent graduates welcome to apply!) Excellent attention to detail, organizational skills, and time management skills Ability to work independently and be self-directed Strong analytical, problem solving, and decision making skills Demonstrated ability to manage priorities and multiple tasks in a deadline oriented environment Excellent written and verbal communication and customer service skills Capable of working in a fast paced environment Proficient in general computer operations with strong knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and SAP preferred Intermediate math skills Again, please reach out to Andy ASAP if this position interests you! Thank you for your consideration!

IT System Technician Job Location: Modesto, California Job Type: Temporary Pay Rate: $39.68-$53.23/hour Schedule: Monday - Friday, 8am-5pm Description of Position: Do you have experience as an IT System Technician? Our client is seeking a skilled and detail-oriented IT Systems Technician to support the city's technology infrastructure. This position plays a crucial role in maintaining, troubleshooting, and optimizing IT systems, ensuring smooth day to day operations across departments. Job Responsibilities: Install, configure, and maintain computer hardware, software, and network systems. Provide technical support and troubleshooting for end-users, including diagnosing and resolving hardware, software, and connectivity issues. Assist with system upgrades, patches, and security updates. Maintain IT inventory, track assets, and document system configurations. Support network infrastructure, including routers, switches, and wireless networks. Manage and support user accounts, access controls, and permissions in various IT systems. Assist in maintaining cybersecurity protocols, including monitoring for potential threats and implementing security measures. Work with vendors to resolve hardware and software issues. Train staff on new technology and provide ongoing IT support. Description of Company: You will be supporting a government agency in a city in Stanislaus County, dedicated to serving the community with efficiency and integrity. As a part of this agency, you'll be contributing to the smooth operation and delivery of vital services, ensuring that the needs of the community are met effectively and professionally. Experience Required: Associate degree or higher in information Technology, Computer Science, or a related field (or equivalent experience). Experience in IT support, system administration, or network troubleshooting. Proficiency with Windows and/or mac OS operating systems. Familiarity with network protocols, firewalls, and security best practices. Strong troubleshooting and problem solving skills. Excellent communication and customer service skills Ability to work independently and manage multiple tasks in a dynamic environment. Similar Positions: IT Support Specialist Network Technician Systems Administrator Help Desk Technician Bolt Staffing is an equal opportunity employer. Applicants of all backgrounds are encouraged to apply. We understand that you might not meet every requirement for this position, but we encourage you to apply even if you do not "Check all the boxes." For inquiries about this position, feel free to email or apply to this position with your resume.

Information Under supervision, to maintain a variety of statistical and financial data systems for management information purposes; to perform data entry work on computer systems; to perform clerical accounting work of average difficulty; to perform other related duties, as assigned. Management Information Systems Technician (MIST) I is the entry level classification in the MIST series. Incumbents in this classification receive training and perform a variety of less complex data entry work and statistical and financial compilation. Incumbent perform routine clerical accounting duties of average difficulty. The Management Information Systems Technician (MIST) II is the journey level classification in the MIST series. Incumbents in this classification must exercise judgment and initiative in making decisions in accordance with established procedures. Incumbents perform a full range of data entry work for financial and statistical compilation with a high degree of skill, accuracy, and independence. They will also assist in training new employees in areas related to the management information systems and may be required to create and execute programs on a personal computer. Examples of Duties Duties may include, but are not limited to the following: Establishes and maintains master files on all program participants. Enters participant data on computer systems, regarding registration, statistical information, demographic data, participant characteristics and financial information. Prepares regular and special reports in compliance with State or Federal regulations. Prepares checklist on all participant files and ensures all records are complete. Provides ongoing data to departmental staff regarding accomplishment of annual goals. Gathers, prepares, tabulates, checks and proofreads financial or statistical data. Makes mathematical calculations in checking various statistical or accounting tables. Prepares or audits invoices and claims for payments and enters it into the computer systems. Maintains time and employee records required for payroll preparation. Reviews payroll register and posts changes or corrections. Assembles financial or statistical data from and prepares financial reports. Trains staff on program and eligibility requirement changes. Provides assistance on software and computer problems for data base and spreadsheet programs. Knowledge of: Modern office methods, practices, equipment, and terminology. Principles and practices of bookkeeping. Data processing equipment and other office machines. Statistical principles and methods. Methods, practices, and terminology used in client record keeping. Management information systems practices. Computer software systems utilized by the department. Ability to: Make accurate mathematical calculations. Proofread data to identify errors. Compile and evaluate statistical and financial data. Design computer programs to extract data. Input statistical data into a computer. Establish and maintain cooperative relationships with others. ESSENTIAL FUNCTIONS Communicate effectively with others in person and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions. Respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations. Modern office methods, practices, equipment, and terminology. Principles and practices of bookkeeping. Data processing equipment and other office machines. Statistical principles and methods. Frequent operation of personal computer and other modern office equipment, including repetitive hand and arm motion. Occasional kneeling, pushing, pulling, bending, twisting, squatting, climbing. Frequent use of hand-eye coordination. Occasional use of depth perception and peripheral vision. Normal dexterity with frequent writing. Frequent hearing of normal speech, hearing/talking on the telephone, talking in person. Frequent decision making, concentration, and public contact. Some assignments may require working weekends, nights, and/or occasional overtime. Frequently required to sit or stand or long periods. Occasionally lift up to 10 pounds. Regular attendance is an essential function. Minimum Qualifications MIST I: One (1) year of statistical or financial recordkeeping experience. One (1) year of related college education may substitute for the required experience. MIST II: Two (2) years of statistical or financial record keeping experience. One (1) year of related education may substitute for one (1) year of the required experience. One (1) year must be comparable to the Management Information Systems Technician I in Merced County. Supplemental Information TRAINING & EXPERIENCE EXAMINATION - WEIGHTED 100% The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate's knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a score. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. MSS is accepting applications on a continuous basis. Qualifying candidates will be notified via email with instructions for completing the examination within 30 days of the date of application. ELIGIBLE LIST INFORMATION A departmental open eligible list will be established for the county of Merced. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period. RETEST PERIOD Once you have taken the examination, you may not retest for SIX (6) MONTHS from the established eligibility date. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at *********************** or ************ upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. EDUCATION DOCUMENTS If you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers. GENERAL INFORMATION This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment. MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified. If you meet the requirements stated on this bulletin, you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list. General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process, a background investigation may be required. EQUAL EMPLOYMENT OPPORTUNITY The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. DRIVER'S LICENSE REQUIREMENT Some positions in this classification may require possession of a California driver's license. Employees who drive on County business to carry out job-related duties must possess a valid California driver's license for the class of vehicle driven and meet automobile insurability requirements of the County. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on case-by-case basis by the appointing authority. ABOUT MERCED COUNTY Merced County is located in the northern part of the San Joaquin Valley in central California, an area earning worldwide acclaim for its rich agriculture, and spans from the coastal ranges to the foothills of Yosemite National Park. The City of Merced, the self-proclaimed Gateway to Yosemite, has a population of approximately 81,102, yet retains the charm of a small town with amenities routinely found in larger communities. Merced's revitalized downtown is emerging as the entertainment center of the area. The County is representative of the rural heartland and Gold Rush remnants underpinning the state's heritage. It is a peaceful, quiet, and friendly area with an abundance of beautiful bike paths and offers choices of higher education in UC Merced and Merced College.

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)

About the Employer The Merced County Office of Education assists Merced County's 20 school districts through support and oversight of curriculum and instruction, alternative education, business services, early education, technology, migrant education, special education, and teacher credentialing. MCOE is led by the elected Merced County Superintendent of Schools and governed by the Merced County Board of Education. While serving as a focal point to facilitate local school/government/community partnerships, MCOE is responsible for the fiscal oversight of each school district in Merced County, hears appeals for student expulsion hearings and interdistrict transfers and operates Green Meadows Outdoor School. Job Summary Job Summary Under the direction of the School Nurse, the Instructional Support Associate - Health/Driver performs specialized health care procedures and executes medical orders/instructions for the physical care of special needs students assigned to school programs. Performs a variety of routine tasks to assist and care for children. Operates a motor/transportation vehicle as required. View Job Description 1. COMPLETE online application 2. Resume 3. HS Diploma/Equivalent 4. Unofficial College Transcripts (if you have over 48 college units completed or completed an AA degree) OR Satisfactory results from a Proficiency test 5. EXPERIENCE: 1 year of experience working with children/students in an educational setting 6. Requires valid First Aid and CPR certifications (must have) Applicants who meet both education and experience may be invited for Proficiency testing unless already compliant. * Copy of Transcript (48 college units OR Proficiency Passing Results) * CPR/First Aid Certification * Resume Requirements / Qualifications Comments and Other Information SELECTION PROCESS: Applications will be reviewed for satisfaction of minimum qualifications, including submitting all required documents. A maximum of eight applicants will be invited for a panel interview. All candidates will be notified via email following final selection. IMPORTANT! Prior to employment, employee candidate will be required to provide either proof of U.S. citizenship or other documents that establish the candidate's eligibility to be employed in the U.S. The California Education Code states that no person shall work in the public schools until they have been fingerprinted and cleared through the Department of Justice. (QUALIFIED APPLICANTS, MALE OR FEMALE, FROM ALL RACES, RELIGIONS, CULTURAL AND ETHNIC GROUPS AND THE DISABLED ARE ENCOURAGED TO APPLY.) As an equal opportunity employer, we intend to meet all obligations under state and federal law pertaining to employment including, but not limited to, any obligations under the Americans with Disabilities Act to accommodate persons with disabilities. For more information about this position, go to the pdf file here ******************************************************************************** Instructional Support Associate - Health Driver (SE) 12-12-2022-**********5601.pdf

is on site and covers the McLane sites in Pacific, Tracy and Manteca. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: * Pay rate: $28.00 to $30.00 per hour. * Day 1 Benefits available: company paid life and AD&D insurance and Employee Assistance Program (EAP). * Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. * Get paid early. Get paid fast. * 401(k) Profit Sharing Plan after 90 days. * Paid holidays, vacation time, parental leave, tuition assistance, and more! DUTIES OF POSITION: * Provides systems analysis, support, inventory and installation of all McLane Company, Inc. hardware and software at McLane DC. Maintains documentation of all installation guidelines, and support processes. * Provides technical support which includes all computers, laptops, servers, data network equipment, and printers at McLane Co. Centers. * Responsible for the installation and support of the uninterrupted power supply, security camera systems, and badge access systems with additional technical assistance from the Home Office. * Resolve Microsoft Windows operating systems and Microsoft Office products related issues with assistance/direction from Home Office teams. * Resolve hardware issues with computers, printers, and hand wireless devices with assistance/direction from Home Office teams. * Resolve label printer issues. * Provide installation and/or upgrades of new hardware and software to the client environment, including computers, laptops, servers, data network equipment, and printers with precise directions from infrastructure team. * Provide installation of computers, and peripheral equipment due to upgrades, new purchases, teammate moves or hardware failures. * Provide technical support on enhancements of PC hardware, software, printers, security badge access systems, security camera systems and LAN/WAN at the division. * Follow detailed instructions for adding devices to the wireless network. * Provide consultation or advice from Home Office team to an individual or management about the technical issues the business is experiencing. * Consult with end users and management teams to determine hardware, software or system functional specifications. * Provide consultation or advice with the assistance from the Home Office teams to management regarding technical issues. * Collaborate with Home Office Network Team to maintain a stable network environment. * Coordinate preventative maintenance on the uninterrupted power supply (UPS). Schedule battery and system replacements with UPS vendor. * Work with security camera vendor for installation and maintenance. * Collaborate with onsite People Department for changes to access groups and levels within the badge access system. * Perform hardware and software inventories. * Provide written and verbal communication to business and IT management on the resolution of technical issues. * Update all divisional issues in JIRA. * Establish and maintain communication with the customer and management teams. * Assist the center with the creation of the Automation Systems restoration plan. * Monitor and communicate accurate downtime the division is experiencing during an outage. MINIMUM SKILLS AND QUALIFICATION REQUIREMENTS: A teammate in this position must have * Minimum 3 years experience in IT in a Windows environment * Knowledge of Cisco networking language and equipment * Ability to make a network patch cable from instructions provided * Ability to follow instructions on paper or commands via a phone conference during the installation/deployment of hardware or software or while resolving a hardware or software problem WORKING CONDITIONS: * Warehouse environment * Office environment Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This is a record of the essential functions of the listed job. The provides the employee, CEO, Human Resources, applicants, and other agencies with a clear understanding of the job, where it fits into the organization, and the skill and work requirements in relation to other jobs. Jobs are always changing to some degree and the existence of the approved is not intended to limit normal change and growth. The facility will make reasonable accommodation to otherwise qualified individuals who are capable of performing the essential functions of the job with or without reasonable accommodation. POPULATION SERVED The position involves no direct patient care for a population of patients ages 18 and older. Age specific experience and/or special training and/or expertise are not required. POSITION DESCRIPTION Assist with installing and maintaining local desktop, maintain system documentation. Provide technical support to users with the help of support desk and network team. Assist network team in trouble shoots problems with network equipment and performs equipment repair or upgrades when appropriate. Individuals in this position are expected to be available during the normal business hours of the establishment and may occasionally be asked to vary their schedule and/or work overtime to meet department requirements. Analysis, judgment, attention to detail, dependability, informal communication, initiative, knowledge of work, sensitivity, teamwork, technical/professional self-development, work standards and adhere to the facility professional appearance standards. KEY RESPONSIBILITIES Assists with installation, configuration, maintenance, modification, and operation of Local Area Networks. Provide technical support and assistance to network users such as password resets and creating email accounts. Install PCs, software, and peripheral equipment. Assist with PC, network configuration and cabling. Assist to administer and maintain end user accounts, permissions, and access rights. Install, configure, and maintain network cabling and other networking equipment. Assists with installation, configuration, maintenance and troubleshooting of network connected end-user hardware, software, and peripheral devices. Management of computer labs, installing any software needed for each quarter and/or special events. Travel to off-site location may be required. Assists with ordering software, hardware and other supplies as required for the institutional computer network, personal computer, and computer labs. Assists with maintenance of the phone system. Assist with the setup of technology for meetings, orientation/in-services, conferences, events, etc. This might require travel to an off-site location. May perform other duties as needed. This job description lists the major responsibilities of the job title listed. By no means is the job limited only to the responsibilities listed. Cooperation between employees is expected during periods of heavier than normal workloads and revisions to these duties on either a temporary or permanent basis is possible. POSITION QUALIFICATIONS Associate degree in computer science, data processing or related field. Three years of IT/Helpdesk support experience is desired. Ability to install software and hardware on networking equipment and microcomputers. Familiarity with a variety of networking and personal computer software. Ability to troubleshoot and perform routine maintenance on, computers and peripheral equipment. Ability to communicate information to staff and the public in a clear and concise manner. Ability and desire to work as a member of a team. Ability to effectively present information in one-on-one and group situations to other employees and/or students of the organization. Able to anticipate the needs of others and work independently. Ability to focus on quality outcomes and adapt quickly to change as necessary. Ability to prioritize tasks and manage deadlines appropriately.

The NAPA Parts Customer Service Representative is responsible for providing great service to customers by answering questions, providing product information, and handling orders, payments, and returns. DUTIES AND RESPONSIBILITIES RESPONSIBILITY Open/Close Store. Listen and respond positively and quickly to customers' needs and concerns. Provide information about products and services. Upsell products, take orders, and answer customer questions and requests. Checking in and putting away Stock Orders & Freight. Housekeeping Activities. Inventory Maintenance. Setup of New Planograms & Resetting Backroom Locations. Keep Catalog Rack up to date. Unload Delivery Truck (If Forklift Certified). Prospect, contact, and go out on sales calls to develop and build strong relationships with current customers while pursuing new customers and growing business SALARY RANGE $19 - $22 per hour + Commission.

Essential Duties and Responsibilities: This specification lists the major duties and requirements of the job and is not all-inclusive. The incumbent(s) may be expected to perform job-related duties other than those contained in this document. Works with management to develop technology solutions that align IT and business goals. Supports and maintains the company's data and network infrastructure. Support and manage daily operational requirements to the virtual servers including patches and upgrades and help support if needed. Support local operations by resolving tickets submitted by end users to the help desk ticketing system. Triage incoming tickets so they are assigned to the appropriate team member. Communicate to end user about tickets status and resolution timing. Manage Active Directory (users, security groups, distributions groups, etc). Help create file shares and appropriate permissions. Support the migration of domain controllers and file/print servers from old hardware to new hardware infrastructure including the appropriate security and permissions requirements. On-call to troubleshoot remotely during off-hours in case of emergencies. Installs, configures and tests software packages; provides user support, conducts user software and hardware training and works with staff to formulate technology solutions. Evaluates requests for hardware and software; researches and recommends solutions to technology needs compatible with architecture, infrastructure and resource constraints. Primary lead on maintaining workstations and other computers handling day to day user support issues and resolving open help desk tickets. Monitors and manages system resources, disk usage and backup systems. Develops and maintains department documentation and action plans, including policies and procedures and disaster recovery preparedness (backups, anti-virus, etc.) Support file restoration of user information from Shadow copy or from backups. Troubleshoots and diagnoses system and hardware, software and communication problems; corrects identified problems. Establishes and maintains system documentation and logs. Maintain inventory and serial numbers. Supports and works with System Admin 1 and Help Desk technicians to answer and resolve tickets effectively and efficiently. Manage assigned projects or project tasks as they relate to IT hardware, software and services that will be implemented and support timelines to for completion. Perform other miscellaneous duties as assigned. Job Knowledge, Skills and Abilities: Working knowledge of Microsoft Windows based operating systems including Windows 7/10/11 and Windows Server versions. In-depth knowledge of planning, implementing and maintaining a MS Windows server environment. This would include Active Directory management, file management, print server management and the maintaining of these environments. Working knowledge of cybersecurity best practices. Experience using a helpdesk ticket support system. Handles confidential information. Strong verbal, communication, and computer skills Strong analytical and problem-solving skills with good experimental and documentation habits Strong multitasking skills with the ability to work in a highly dynamic and growing environment. Team player, collaborative and able to work with and through others. Detail oriented with a high level of emphasis on accuracy and completeness. Education and Experience: Bachelor's degree from four-year College or University or equivalence in accumulated work experience. Demonstrated competency in computer application programming and systems analysis experience. Physical Demands: Light to moderate physical exertion required Lifting/carrying Maximum lbs: 50 Frequent lbs: 1 The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. This is not an exhaustive list of all duties and responsibilities associated with this position.

We are looking for an enthusiastic and energetic person who is committed to great customer service, has a keen interest in the agricultural sector and is looking to build a career in this exciting industry. PGG Wrightson is one of New Zealand's leading nationwide providers of products and services to the rural sector. We are helping grow the country through our knowledge, service and expertise. This role is Part time, working Saturday mornings and is based in the Rural Supplies store. About the role: Based in-store, you will provide knowledgeable sales advice and service to a range of both agricultural and horticultural clients. You'll be heavily involved in the day-to-day manual operation of the store such as assisting with stock management and displays, sales processing and deliveries. You'll have a keen interest and passion for the local agriculture industry, and your excellent communication skills will set you apart. Duties & Responsibilities: * Provide sound advice to a variety of customers based on their needs * Pro-actively solve queries and problems from customers, suppliers and other staff * Process sales and product requests with efficiency * Unpack and display merchandise according to company guidelines Skills & Experience: * Previous experience in the New Zealand rural sector is essential * A full, current and clean New Zealand driver licence * A team player who can roll up their sleeves and contribute to outstanding results * Good physical fitness as regular heavy lifting is required * Previous retail and/or sales experience is an advantage but not essential * Proficiency with Microsoft Office and Outlook is essential. We are committed to growing our employees and we develop leadership and technical expertise at all levels of our company. We provide extensive in house sales and technical training and offer a number of benefits including retail buying privileges +. Grounded in Experience - from season to season, we've been working alongside farmers for over 170 years. Get a foot in the door and build your career with PGG Wrightson. Apply now. For a confidential discussion please contact Andrew Baker, Store Manager on 0273802168

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute * You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). * You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. * You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. * You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. * You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. * You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: * High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements * Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA) * Current Cardiopulmonary Resuscitation (CPR) and AED certification * Fulfill state requirements (in state of licensure) for basic IV therapy * Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist * Two years in a clinical or hospital setting What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - CA - Modesto U.S. Hourly Wage Range: $36.54 - $50.24 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - CA - Modesto Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1554 Station Address: 46330 Panoche Road, Firebaugh, CA 93622 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.

Peer Support Specialist is responsible for providing peer to peer support services including: monitoring, informing, supporting, assisting and empowering clients and their family members/caregivers who directly or indirectly receive behavioral health services; developing and coordinating activities, programs and resources which directly support clients and family members/caregivers in achieving wellness and recovery oriented goals; facilitating peer to peer assistance as a part of a team setting; conducting outreach to clients, family members/caregivers and the community; and acting in a liaison role between clients, family members/caregivers and community service providers. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Provides peer support and self-help services to behavioral health clients and their family members/caregivers in individual or group settings on site in county programs as well as in the community. Under direction of clinical/supervisory staff, assists in coordinating clinical services, provides linkage to other services and resources, monitors, supports, assists and empowers clients and family members/caregivers who directly or indirectly receive behavioral health services. Assists the Department in gathering client and family member/caregiver perspectives and ensuring it is considered in policy and program development. Assists in the development and coordination of activities, programs and resources which support clients and family members/ caregivers in achieving wellness and recovery goals such as self-help and peer-led groups. Provides skill training to clients and family members/caregivers on tasks related to recovery focused independent living such as self-empowerment, self-responsibility, public transportation, housing applications, interviews, shopping, etc. Serves as a role model for recovery Assists and advocates for clients and family members/caregivers as they navigate through the system of care including: assisting with referral follow through; transition to different levels of care; providing information on support resources; facilitating and encouraging family member/caregiver involvement as appropriate. Prepares and supports clients and family members/caregivers in a variety of client and family centered activities such as case consultation/staff meetings, hearings, interviews, completion of satisfaction surveys, focus groups, and stakeholder input opportunities. Documents activities in accordance with Department and program requirements. Support client's vocational choices and assists them in stress management and other symptoms related to all facets of employment. Works as part of the treatment team including: participating in meetings; encouraging and supporting clients and family members/caregivers in understanding, adhering to, and progressing in the treatment plan; evaluating their responses; outreaching; and empowering them to communicate openly and directly with treatment providers. Greets and welcomes clients and family members/caregivers upon arrival to programs/offices. Minimum Qualifications (Knowledge, Skills, and Abilities) Maintain State Certification / Licensure or be in the process of obtaining Certification / License as a certified Peer High School Diaploma or GED Knowledge of Office procedures and practices to include computer usage; Ability to Communicate effectively orally and in writing with people of various educational, socioeconomic and cultural backgrounds; Ability to Work effectively in stressful, emotional and confrontational situations and as part of a multidisciplinary team; Ability to Establish and maintain effective working relationships at all organizational levels as well as other agencies and the public; Ability to Maintain confidentiality of all information;

Customer Service Representative – Madera, CA Pay: $20–$23/hour (DOE) Schedule: Monday–Friday, 8:00 AM – 5:00 PM A well-established company in Madera is looking for a Customer Service Representative to join their team. This is a great opportunity for someone with strong customer service skills and interest in growing into an accounting or administrative role after the initial assignment. Position Highlights: Must be able to start March 31 Potential for transition into a long-term accounting/administrative role Interviews begin next week with the company Key Responsibilities: Provide excellent customer service in an order entry setting Handle customer inquiries and input orders efficiently Support internal teams with administrative tasks as needed Qualifications: Minimum of 3 years customer service experience in an order entry environment with work stablity on each job QuickBooks Desktop experience is a plus Strong attention to detail and communication skills Someone who lives in Madera will be ideal Hiring Process: Resume review Phone interview In-person interview for final candidates If you’re reliable, eager to learn, and ready to take the next step in your administrative career, we’d love to hear from you! Apply today to be considered.

Service Center Canoga Park Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes. OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: $19.00 -$20.00 per hour BENEFITS OF JOINING CALIBER Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay - Paid weekly and eligible for overtime Paid Vacation & Holidays - Begin accruing day 1 Career growth opportunities - We promote from within! A career for life - You'll gain hands-on experience within a production shop REQUIREMENTS 1+ years of experience within a customer facing environment ABILITIES/SKILLS/KNOWLEDGE Effective verbal and written communication skills Ability to navigate multiple software systems, i.e., Microsoft Office Suite Work through competing priorities and adapt easily to a fast-paced environment Ability to provide personable, friendly customer service to internal and external customers Ability to work in a collaborative environment Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life , Caliber's more than 30,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day. By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals. Caliber is an Equal Opportunity Employer Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

Job Details Entry CA033 - Madera, CA - Madera, CA N/A Full Time High School Undisclosed Up to 25% Full-Time UndisclosedDescription Fiesta Auto Insurance & Tax Services has proudly served The Central Valley for over 20 years with Insurance and Tax preparations! We also offer DMV services! We are in search of a qualified professional to join our fast-growing team! At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and provided all the necessary tools to help you acquire your license within your first 90 days. Summary of Position: The customer service sales representative is responsible for establishing customer relationships and following up with customers. Other responsibilities may include developing leads, scheduling appointments, fulfilling customer needs, and finding affordable rates! You will be required to have your license within the 90 day probation period mark Fiesta Auto Insurance & Tax Services will provide training for Insurance, DMV & Taxes. Responsibilities: Create an outstanding customer experience in the office or via telephone. Communicate effectively to identify the best product or service to match the needs of the customer Meet and exceed monthly sales goals Must be fluent in English and Spanish High school diploma or equivalent Basic computer skills Previous retail sales and customer service experience is a plus, but not required. Excellent communication and effective problem solving skills Strong organizational and time management skills Professional, energetic, and positive attitude Availability of flexible scheduling to include days, evenings, and weekends Must be willing to work weekends and holidays. Reliable Transportation Must be willing to get Personal Lines Insurance License (We will pay you to study and help you obtain your license number) Compensation: Competitive Hourly Pay Commission paid on Tax preparations Vacation Pay Sick Pay Bonus Pay on Sales Goals Health, Vision & Dental Coverage offered Pay period: Weekly $400 sign on bonus on your 90 day mark! *You will receive $400 bonus at your 90 day mark, if licensed. Office Hours: Monday - Friday 9:00 AM - 6 PM Saturdays 9 AM- 5 PM Sundays - CLOSED Open availability to work a 40+ hr work week.

divdivdivpemspan style='font-size: 14px; line-height: 107%; font-family: "Century Gothic", sans-serif;'The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. /span/em/ppspan style="font-size: 14px;"br//span/ppspan style='font-size: 14px; line-height: 107%; font-family: "Century Gothic", sans-serif;'We are hiring Customer Service Representatives to join our growing team! /span/ppspan style='font-size: 14px; line-height: 107%; font-family: "Century Gothic", sans-serif;'span style="color: rgb(243, 121, 52);"strong Must reside in California - In office role. /strong/span /spanspan style="font-size: 14px;"br//span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;color:#FF6600;border:none windowtext 1. 0pt;padding:0in;' /span/strongstrongspan style='font-family:"Century Gothic",sans-serif;color:#FF6600;border:none windowtext 1. 0pt;padding:0in;' /span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;color:#FF6600;border:none windowtext 1. 0pt;padding:0in;'What You Will Be Doing:/span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:8. 0pt;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;text-align:justify;'span style='font-family: "Century Gothic", sans-serif; color: black; background: white; font-size: 14px;'Under direct supervision, responsible for responding to/spanspan style="font-size: 14px;" and resolving a variety of inquiries, requests, and issues from external and internal customers in a call center environment. /spanspan style='font-family:"Century Gothic",sans-serif;color:black;background:white;'span data-ccp-props="{}" style="font-size: 14px;" /span/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;color:#FF6600;border:none windowtext 1. 0pt;padding:0in;' /span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;color:#FF6600;border:none windowtext 1. 0pt;padding:0in;'Our Vision:/span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style='font-family: "Century Gothic", sans-serif; color: rgb(33, 33, 33); font-size: 14px;'Continuously improve the health of our community. /span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;color:#212121;border:none windowtext 1. 0pt;padding:0in;' /span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;color:#FF6600;border:none windowtext 1. 0pt;padding:0in;'Our Mission:/span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style='font-family: "Century Gothic", sans-serif; color: rgb(33, 33, 33); font-size: 14px;'We provide healthcare value and advance wellness through community partnerships. /span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style='font-family: "Century Gothic", sans-serif; font-size: 14px;' /span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;color:#FF6600;border:none windowtext 1. 0pt;padding:0in;' /span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:8. 0pt;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;text-align:justify;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;'Essential Functions:/span/strong/span/pul style="list-style-type: disc;margin-left:undefined;"li style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Provides information on benefits, eligibility, claims, /spanauthorizations, and other related items over the phone and in person. span style='font-family: "Century Gothic", sans-serif;' /span/lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Researches and resolves /spanissues related to claims and authorizations, monitors progress. span style='font-family: "Century Gothic", sans-serif;' /span/lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Researches and resolves comp/spanlex eligibility issues, monitors progress. span style='font-family: "Century Gothic", sans-serif;' /span/lili style="font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Creates required documentation, including but not limited to call logs and other tracking systems. /span span style='font-family: "Century Gothic", sans-serif;' /span/li/ulp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;color:#FF6600;border:none windowtext 1. 0pt;padding:0in;' /span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;color:#FF6600;border:none windowtext 1. 0pt;padding:0in;' /span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;color:#FF6600;border:none windowtext 1. 0pt;padding:0in;'What You Bring:/span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;text-align:justify;line-height:normal;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;'Knowledge, Skills, Abilities and Competencies/span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;text-align:justify;line-height:normal;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;' /span/strong/spanspan data-ccp-props="{}" style="color: transparent;"span style='font-family: "Century Gothic", sans-serif; font-size: 14px;' /span/span/pul style="list-style-type: disc;margin-left:undefined;"li style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Ability to /spanefficiently and effectively handle calls of heavy volume (50-100 per day), including documentation and resolution. span style='font-family: "Century Gothic", sans-serif;' /span/lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Produces work that is /spanaccurate and complete. /lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Actively learns through experimentation when tackling /spannew problems, using both successes and failures to learn. span style='font-family: "Century Gothic", sans-serif;' /span/lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Rebounds from setbacks and adversity when facing /spandifficult situations. span style='font-family: "Century Gothic", sans-serif;' /span/lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Knows the most effective and efficient process to get things done, with a focus on continuous improvement. /span /lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'I/spannterpersonal skills - interacts effectively with individuals both inside and outside of HPSJ; relates openly and comfortably with diverse groups of people. /lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Strong/span oral and written communication skills, with ability to express self clearly and professionally, and document according to standards. span style='font-family: "Century Gothic", sans-serif;' /span/lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Strong listening skills, with the ability to accurately receive and understand messages. /span/lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Basic conflict resolution skills, with the ability to use tact and diplomacy to diffuse emotional situations. /span /lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Ability to work independently and as part of a team. /span /lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Demonstrates a commitment to HPSJ's strategy, vision, /spanmission, and values. span style='font-family: "Century Gothic", sans-serif;' /span/lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Ability to read, understand and apply complex written guidelines, /spaninstructions, and other materials. /lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Ability to compare and discern the difference between multiple sets of data or information. /span/lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'T/spanime management and organizational skills. Uses time effectively and efficiently. Values time. Concentrates his/her efforts on the more important priorities. Can attend to a broader range of activities. Meets deadlines. /lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Basic problem solving and analytical skills, including the ability to perform routine analysis and solve problems using identified data and information. /span/lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Basic arithmetic skills. /span/lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Basic knowledge of contact center systems. /span /lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Basic skills in Windows, Word, /span Excel, and Outlook. /lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Ability to navigate multiple systems and resources simultaneously. /span/lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Ability to handle confidential information with /spanappropriate discretion. span style='font-family: "Century Gothic", sans-serif;' /span/lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Ability to speak and be understood in English. /span /lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Proficiency/span (as defined by HPSJ's Cultural and Linguistics Program) in one of HPSJ's threshold languages may be required, depending on business requirements. span style='font-family: "Century Gothic", sans-serif;' /span/li/ulp style='margin-top:0in;margin-right:0in;margin-bottom:8. 0pt;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;text-align:justify;'span style="font-size: 14px;"br//span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;text-align:justify;line-height:normal;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;' /span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;color:#FF6600;border:none windowtext 1. 0pt;padding:0in;'What You Have:/span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:. 5in;font-size:11. 0pt;font-family:"Calibri",sans-serif;text-indent:-. 5in;line-height:normal;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;'Education and Experience/span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:8. 0pt;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;'span data-ccp-props="{}"span style='font-family: "Century Gothic", sans-serif; color: rgb(0, 0, 0); font-size: 14px;' /span/span/pul style="list-style-type: disc;margin-left:undefined;"li style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'High school diploma or general education degree; and /span/lili style="color: rgb(0, 0, 0); font-size: 14px;"Customer Serice experience. /lili style="color: rgb(0, 0, 0); font-size: 14px;"Must be able to type 40 WPM. /li/ulp style='margin-top:0in;margin-right:0in;margin-bottom:8. 0pt;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;text-indent:3. 0pt;'span data-contrast="auto" style="color: rgb(0, 0, 0); font-size: 14px;" /spanspan style="font-size: 14px;"br//span/pp style='margin-top:0in;margin-right:0in;margin-bottom:8. 0pt;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;'span data-contrast="auto"span style='font-family: "Century Gothic", sans-serif; color: rgb(0, 0, 0); font-size: 14px;'Preferred /span/spanspan data-ccp-props="{}"span style='font-family: "Century Gothic", sans-serif; color: rgb(0, 0, 0); font-size: 14px;' /span/span/pul style="list-style-type: disc;margin-left:undefined;"li style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'As/spansociate's Degree /lili style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'Experience in c/spanustomer service in a health plan, managed care and/or Medi-Cal. /lili id="is Pasted" style="color: rgb(0, 0, 0); font-size: 14px;"span style='font-family: "Century Gothic", sans-serif;'At least one year handling heavy cal/spanl volume (50-100 calls per day). /li/ulp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style='font-family: "Century Gothic", sans-serif; font-size: 14px;' /span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style='font-family: "Century Gothic", sans-serif; font-size: 14px;' /span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;color:black;'Licenses, Certifications/span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style='font-family:"Century Gothic",sans-serif;color:black;background:white;'span style="font-size: 14px;"Valid California driver license and reliable transportation or, the ability to obtain transportation on demand in the counties served by HPSJ if prohibited from getting a driver license due to a medically documented disability. /spanspan data-ccp-props='{"469777462":[1620],"469777927":[0],"469777928":[1]}' style="font-size: 14px;" /span/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;color:#FF6600;border:none windowtext 1. 0pt;padding:0in;' /span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style="font-size: 14px;"strongspan style='font-family:"Century Gothic",sans-serif;color:#FF6600;border:none windowtext 1. 0pt;padding:0in;'What You Will Get:/span/strong/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11. 0pt;font-family:"Calibri",sans-serif;line-height:normal;background:white;'span style='font-family: "Century Gothic", sans-serif; color: rgb(33, 33, 33); border: 1pt none windowtext; padding: 0in; font-size: 14px;' HPSJ Perks:/span/pul style="list-style-type: disc;margin-left:undefined;"li style="font-size: 14px;"span style='font-family: "Century Gothic", sans-serif; color: rgb(33, 33, 33); border: 1pt none windowtext;'Competitive salary/span/lili style="font-size: 14px;"span style='font-family: "Century Gothic", sans-serif; color: rgb(33, 33, 33); border: 1pt none windowtext;'Robust and affordable health/dental/vision with choices in providers/span/lili style="font-size: 14px;"span style='font-family: "Century Gothic", sans-serif; color: rgb(33, 33, 33); border: 1pt none windowtext;'Generous paid time off (accrue up to 3 weeks of PTO, 4 paid floating holidays including employee's birthday, and 9 paid holidays)/span/lili style="font-size: 14px;"span style='font-family: "Century Gothic", sans-serif; color: rgb(33, 33, 33); border: 1pt none windowtext;'CalPERS retirement pension program, automatic employer-paid retirements contributions, in addition to voluntary defined contribution plan/span/lili style="font-size: 14px;"span style='font-family: "Century Gothic", sans-serif; color: rgb(33, 33, 33); border: 1pt none windowtext;'Two flexible spending accounts (FSAs)/span/lili style="font-size: 14px;"span style='font-family: "Century Gothic", sans-serif; color: rgb(33, 33, 33); border: 1pt none windowtext;'Employer-Paid Term Life and ADamp;D Insurance/span/lili style="font-size: 14px;"span style='font-family: "Century Gothic", sans-serif; color: rgb(33, 33, 33); border: 1pt none windowtext;'Employer-Paid Disability Insurance/span/lili style="font-size: 14px;"span style='font-family: "Century Gothic", sans-serif; color: rgb(33, 33, 33); border: 1pt none windowtext;'Employer-Paid Life Assistance Program/span/lili style="font-size: 14px;"span style='font-family: "Century Gothic", sans-serif; color: rgb(33, 33, 33); border: 1pt none windowtext;'Health Advocacy/s

Girl Scouts of Central California South (GSCCS), offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better. Girl Scouts has been equipping girls to achieve their full potential more than 100 years- and today, Girl Scouts stands as the preeminent leadership development organization for girls, with over 1 million members across the nation. At GSCCS, we serve more than 8,000 members, which includes 6,500 girls in Kindergarten through 12th grade & over 2,000 adult volunteers spanning across five (5) central valley counties: Kern, Tulare, Kings, Fresno & Madera. We have Council offices in both Fresno and Bakersfield, California. We believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world. Here's your opportunity to enhance your career while making a difference in girls' lives and in the world! You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. OUR MISSION: We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations! Girl Scouts of Central California South (GSCCS) is looking for a dynamic Troop Support Specialist to join our team in Mendota, CA. This position will serve girls, volunteers and the community in our Council footprint; providing information how how to become a part of the Girl Scout movement and Troop availability. POSITION SUMMARY: The Troop Support Specialist is responsible for developing and executing effective retention strategies to retain and increase membership in assigned geographic areas. This includes retaining and recruiting girl members as well as adult volunteers to deliver and support programming. The Troop Support Specialist is also responsible for providing member and volunteer support services including the mentorship of volunteers in delivering innovative programming for girls and families to support the Girl Scout Leadership Experience. ESSENTIAL DUTIES & RESPONSIBILITIES: • Assists with the development and implementation of a comprehensive retention plan for girl and volunteer membership growth in designated geographic areas based on analysis of community needs, demographic data and membership statistics. • Provides effective support services and outreach to Girl Scout Troops and volunteers in an assigned geographical region; hosting Troop and Service Unit meetings as needed. • Follows and evaluates Troop Leader onboarding plan and serves as a mentor to volunteers in an assigned geographical region. • Cultivates relationships with volunteers, community leaders, organizations and businesses to build a fellowship of support and promote Girl Scouting in the community. • Serves as a liaison between members and staff to foster a culture of collaboration, inclusivity, and encouragement. • Communicates with members and volunteers with the ability to listen, navigate difficult situations with sensitivity in a manner that is relatable and professional. Prepares action plans and communication schedules to identify and respond to specific needs of members. • Assists volunteers in developing and delivering girl experiences that engage girls and families and supports the Girl Scout Leadership Experience. • Provides ongoing training, encouragement, and opportunities for continued enrichment to empower volunteers. • Assists in the development of programming, resources, and curriculum to support members and volunteers. • Utilizes Salesforce to maintain Troop and member data and monitor volunteer eligibility. • Utilizes Salesforce and Looker to manage members and membership retention goals. • Provides exceptional follow-up and customer service to both internal and external customers. • Communicates clearly through all forms of communication to ensure consistent branding, messaging, and promotion of council-wide initiatives in all customer interactions. • Works with walk-in volunteers, community members, and parents as needed to complete paperwork, answer questions or assist as needed. • Works with department manager to assure cross-departmental projects are collaborative and achieved successfully. Requirements The desired candidate will possess these qualifications: · Two years' experience in customer service or member recruiting. · Proficiency in Microsoft Suite and computer systems. · Access to reliable internet access. · Exceptional interpersonal, written, and verbal communication skills. · A valid California Driver's License and proof of Vehicle Insurance Coverage. · Bilingual in English and Spanish a plus. SKILLS AND QUALIFICATIONS: • Strong leadership skills with the ability to motivate, lead, and train staff members and volunteers. • Must be a self-driven, self-starter individual with an entrepreneurial spirit. • Excellent interpersonal and oral communication skills while achieving results in partnership with others with the desire and ability to work effectively in both an individual and team atmosphere. • Exceptional oral communication skills with the ability to speak clearly to people in one-on-one and group settings. • Exceptional written communication skills with the ability to edit work for spelling and grammar, present numerical data effectively, and able to read and interpret written information. • Sound decision-making ability and creative problem-solving ability. • Detail oriented with strong organizational skills, ability to multi-task, ability to work independently, prioritize projects accordingly with time sensitive deadlines, meet deadlines, maintain confidentiality and manage multiple projects. • Computer proficient in Microsoft office, databases, email, internet applications, social media, and internet research. • Ability to work evenings and weekends as required. This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization. An Equal Opportunity Employer Girl Scouts of Central California South is recognized as the leading organization for girls committed to creating a learning community where every girl has the opportunity to design a personal Girl Scout experience that enables her to have fun, pursue her dreams, explore new ideas, create lasting friendships and change the world.