Technical Specialist Jobs in East Lake, FL

The Customer support engineer works with users to resolve their technical problems related to the products and solutions sold by the company. This may include installation, configuration, maintenance, and troubleshooting user issues. The Customer support engineer must be able to diagnose issues, provide effective solutions, and guide users through the resolution process. To carry out his missions, he/she may be required to travel to clients, with international coverage. General position description Provide our clients with technical support on any questions or concerns that related to our products. This role requires technical problem-solving, client service, and collaboration skills to ensure that clients can access and utilize the platform. Customer-oriented mindset with a focus on providing exceptional support and building positive relationships with customers. The individual selected for this role will also work closely with other departments when escalation is required to advocate for a timely resolution of the client issue. Provide Client Support by actively and urgently seeking to resolve ticket issues by producing tested fixes and continually communicating with clients. Collaborate with other team Product Support Specialists to achieve faster, more efficient responses to and resolution of trouble tickets. Responsibilities Ownership of the customer relationship, and their service experience. Real-time telephone support to clients. Maintaining a consultative relationship with clients. Multi-tasking in a cross-organizational, cross-functional work environment. Proven technical understanding of new and emerging technologies, and the capability to continue expanding this knowledge in short timeframes. Ability to occasionally proved pre-sales support. Technical Skills, Knowledge and Abilities 5+ years of hands-on experience supporting users and product integration in a professional service organization. Associate of Science Degree in Computer Science or related field is a must. Strong understanding of broadcast TV technologies, including video encoding, streaming protocols, broadcast equipment, and signal processing. Should include basic knowledge of industry standards such as SMPTE, ATSC, ATSC3.0, MPEG, IPTV and OTT. Operating System and associated system administration knowledge related to Windows and Linux. Computer Hardware, installation, configuration and upgrading software. Diagnosis and troubleshooting of OS and hardware related issues. Familiarity with ticketing systems (e.g. JIRA) and remote desktop support tools. Understanding of Microsoft and Linux systems and network administration Establishing or supporting VMware, vSphere and AWS environments. Ability and desire to work with customers, software developers and software testing/QA personnel to convey technical and business issues in a professional, proactive, and concise manner, on the telephone and in person Excellent interpersonal, communication, and presentation skills Experience working in broadcasting, cable, or satellite industries; knowledge of ATSC and DTV standards; experience with MPEG products, telecommunications, and/or datacasting products is also a plus Basic knowledge of vendor equipment such as Ateme, Harmonic, GatesAir are a plus Track-record of continuously broadening one's knowledge, staying curious, and improving personal effectiveness preferred Basic understanding of SalesForce CRM Working Conditions Responsibilities may require working evenings periodically, sometimes with little advanced notice. Willingness to travel internationally on occasion. This position requires to be onsite Mon-Fri 9AM to 5PM at location : Tampa, FL. Benefits 100% covered benefits via United Healthcare Matching 401k PTO

We are seeking a dynamic and knowledgeable Support Services Analyst to join our team. This individual will play a crucial role in providing in-depth troubleshooting and support to our clients using Deltek Vantagepoint. The ideal candidate will have experience and knowledge with one of Deltek's Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision). Specific experience with CRM and/or planning is a plus. Key Responsibilities: Provide expert-level support to clients using Deltek Vantagepoint, addressing complex issues and customizing workflows. Utilize advanced accounting knowledge to assist clients with their inquiries and troubleshooting needs. Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently. Document all client interactions and solutions in our case tracking system. Participate in ongoing training to stay updated with the latest features and best practices of Deltek Vantagepoint. Work with other junior analysts with inquiries and case resolutions. Leverage AI tools to enhance support efficiency and effectiveness. Qualifications : 2+ years of experience in a support role, preferably with Deltek Vantagepoint or other Deltek ERP solutions. Strong problem-solving and troubleshooting skills. Excellent communication skills, both written and verbal. Ability to work effectively in a remote, collaborative team environment. Experience with AI tools and technology is a plus. A proactive and positive attitude, with a willingness to learn and grow within the organization.

JOB SUMMARY: To facilitate the logistics related to Norwegian Cruise Line Holding's theatrical artistic production operation. Facilitate the process of sourcing and hiring new and returning creative members, their yearly assignments, onboarding, ongoing training, and development. Assist in working with creative teams to ensure consistency across NCLH as well as maintaining original intent and integrity of show content. DUTIES & RESPONSIBILITIES: Facilitate quality control of Creative Studios productions, including teaching consistency and maintaining artistic integrity. Assist in the sourcing, hiring, onboarding, and assembling of the creative contractor teams for Norwegian Cruise Line, Regent Seven Seas Cruises and Oceania Cruises productions. Disseminate updated policies and procedures to the Install Creatives and ensure implementation. Develop and train creative teams in Tampa and liaise with the Operations department regarding feedback of cast members and creative team members. Organize orientation meetings with each creative team member on Studio Day and pre-install expectations meeting as required. Perform weekly check-ins with new hires, discussing challenges, pitfalls, and training. Perform periodic in-studio observation of rehearsal process. Action any concerns regarding team dynamic, progress, meeting objectives, or other challenges. Attend all assigned production meetings as Artistic representative. Action/escalate pertinent topics as required. Read and review all assigned production reports for regular onboard operations as well as Tampa processes, distilling and flagging important action items to management. Facilitate cast installs/remounts where needed and assist in ensuring creative teams are scheduled correctly and efficiently. Provide audit support to onboard installs as needed to facilitate content quality assurance and training for newer creatives . Facilitate the upkeep of show content archives across all relevant platforms. Perform other job-related functions as assigned. QUALIFICATIONS DEGREE TYPE: Bachelor's Degree FIELD(S) OF STUDY: Liberal Arts or Theatre, or any equivalent combination of education and/or relevant work experience EXPERIENCE: Minimum 3 years' experience in the entertainment industry including at least 2 years in artistic theatrical production. Cruise industry theatrical entertainment experience preferred. COMPETENCIES/SKILLS: Able to balance different personalities and unify a group. Strong interpersonal skills necessary to effectively communicate with performers, creative partners, producing partners, executives, and shipboard management. Strong organizational skills and attention to detail. Strong problem-solving skills preferred. Strong ability to multi-task and shift priorities frequently as necessary. Excellent written and verbal communication skills. Ability to work independently. Strong time management, planning and execution/implementation skills. Knowledge of cruise ship entertainment operations and ability to effectively support cruise ship entertainment production. Strong proficiency with Microsoft Office programs with emphasis on Outlook, Word and Excel. Familiarity with Stage Write Software required. Ability to travel at least 30% onboard ships and other locations as needed. To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

Job Details Tampa Corporate - TAMPA, FLDescription The Technical Support Specialist position is responsible for technical support to our customers in relation to cases coming from production. This position is a combination of client interaction ensuring customer satisfaction/retention, system/database administration, and clarification of prescription non-conformances prior to fabrication. This selected individual will assist the department to provide our customers with prompt, attentive communications. Responsibilities/Duties/Functions/Tasks Provide phone consultation and guidance to customers including doctors and dental office staff Make outbound calls to dental office customers to resolve out of production case issues Ensure call communications are properly documented in the customer relationship management system (LabTrack/CRS) including saving and attaching photos to case records. Maintain key performance indicators for call productivity such as case turnaround time and call volume Accurately represent DDS Lab products and warranties Ensure that customers receive a follow-up or response to inquiries within designated time frames determined by management. Filter and communicate technical issues to the TC team as necessary Enter customer complaints in our feedback system Soft transfer calls to technicians Learn about DDS Labs products and services and keep up to date with any changes Manage Aging Cases workload by sorting and organizing cases as needed to meet customer fulfillment requirements. Respond to non-technical customer questions in order to maintain a one-call resolution and high customer service standards. Other duties as needed Qualifications Qualifications (Experience, Education, Licensure, Certification) Excellent typing and computer skills High School Diploma or GED required Call center experience preferred Fluent in written and spoken English Previous dental experience in a lab or dental office preferred Special Position Requirements Utilize on-the-spot stress reduction management techniques to avoid an unsatisfactory customer experience. Ability to problem solve within a limited time frame while a customer is on the phone. Ability to maneuver a mouse, digital camera and use basic keyboarding skills to alternate between several databases. Maintain the highest degree of professionalism, remembering to speak clearly, using a positive tone of voice during customer calls and while working in the call center area. Superior attention to detail Dependable and reliable. Ability to respond to customers in a professional manner. Ability to adhere to assigned schedule. Ability to adhere to dress code standards.

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. Clearwater positions open to candidates located in greater Tampa Bay area. The Tech Support (Tier 1) position works in conjunction with the Customer Success Managers and Sales Reps to assist our customers and/or end-users with troubleshooting issues related to onboarding, platform use and other general KMSAT console problems. This position will be first responders in resolving help desk tickets and ensuring an awesome customer experience. Responsibilities: Work with customers or end-users regarding the set-up and configuration of KnowBe4's products to customize it to suit their needs Test and configure KnowBe4's products and customize it so that it could function in each customer's unique environment Work in conjunction with the Product team to provide feedback or other information needed to enhance KnowBe4's products Communicate directly with clients or end-users to gather details as needed to fully define issues or new requirements, as well as new product ideas and enhancements to the KMSAT console Work collaboratively with CSM team to quickly resolve customer's issues Investigate and document technical issues and communicate any trends or patterns to the Research & Development team Monitor the ticketing queue to prioritize, allocate and ensure timely resolution of issue reports and change requests Apply troubleshooting and problem-solving skills to guide and assist the end-user community on issues related to design, development and deployment of KnowBe4 products Investigate and document issue reports and communicate findings to development team or clients as required Present product demonstrations to customers and/or end-users Train customers and end-users on how to best use our training platform including our best practices to fully deploy the training to its employees Attend prospect and customer meetings, supporting the sales team as a KMSAT console subject matter expert Minimum Qualifications: Two-year degree preferred Familiarity with standard concepts, practices and procedures within the IT Security Field Minimum of 1 year experience in similar or related position Familiarity with firewall and email protocols is preferred Excellent verbal and written communications Highly organized and result-oriented Excellent time management and organization skills Can demonstrate technical troubleshooting and analysis ability Can demonstrate integrity, accountability, respect and commitment Strong collaborative and teamwork skills Must be able to work with minimal supervision Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

BGIS ITS is currently seeking a Commercial HVAC Field Technical Support Specialist to join the team in Hudson, FL and surrounding areas. Are You Looking For A company that cares and wants you to achieve your career objective. A company that offers you flexibility on the types of rewards and recognition that align with your personal situation. A company that puts you and your career first BGIS is that Company. BGIS Integrated Technical Services (BGIS ITS) has built a strong service-oriented company using only school and field trained technicians. We take pride in treating all our customers with the highest degree of professionalism, care and understanding. In 2022, Millian Aire Enterprises became BGIS ITS after it joined the BGIS group of companies, a global leader in the provision of integrated facility management services, including project delivery, energy & sustainability, asset management, workplace advisory, and real estate services. With a combined team of over 500 commercial field technicians in the US (over 7000 globally), BGIS and Millian Aire relentlessly focuses on delivering memorable customer experiences that create value for our clients by focusing on developing a team of commercial technicians and providing those technicians ongoing training, support and ongoing career development. Summary of the role The Commercial HVAC Field Technical Support Specialist is responsible for providing expert technical support to Technicians and other key positions in the organization resolving complex HVAC issues and utilization of specific system tools ensuring timely, safe, and effective solutions. The priorities of the position are identified by business leaders and emergency responses required for excellence in customer delivery. Key job activities include leveraging expertise in a wide range of HVAC systems, including VRF/VRV, diagnosing problems, and collaborating with internal and external resources. Additional responsibilities include data integrity, verification, reporting and analysis. The Commercial HVAC Field Technical Support Specialist demonstrates BGIS values. KEY DUTIES AND RESPONSIBILTIES HVAC Equipment and Systems Subject Matter Expert Act as subject matter expert and technical support for wide variety of HVAC systems and brands serviced by BGIS being able to answer questions, troubleshoot, repair, guide maintenance activities, and provide training. Promote safety, health, and environment in all work activities and ensure compliance with internal standards and external regulations. Facilitate specific system, equipment, and application training for client account teams, departments, and new accounts to BGIS. Provides regular updates on escalations trends and compiles/analyzes key performance indicator data to support client account teams and monthly reporting to internal executive team. Completes data changes to the assigned systems including asset management and maintenance tracking as required. Uploads documents, forms, and submissions to the internal portal to be shared, monitored, and reviewed by the client account teams. Reviews and verifies accuracy of all compliance related data submitted from client business groups and product lines. Seeks opportunities to improve efficiencies through best practices and collaborating with internal teams. Participates in corporate programs/projects conversations including releases of new system applications. Contributes to the development, documentation and review of policies, processes, training materials and work instructions for internal and external users. Research and provide wiring schematic support for BGIS technicians. Assist with controller configurations for all HVAC brands serviced by BGIS. Monitor, understand, and support computer and diagnostic tool requirements for VRF/VRV systems. Collaborate with Quality Control to provide installation support as needed. Submits updates for process documents including work instructions, forms, and policies Develop and maintain a comprehensive knowledge base of HVAC technical documentation, including manuals, schematics, and troubleshooting guides. Participate in training and development programs to stay current with new technologies and HVAC systems Contributes to the completion of other key initiatives as assigned. Problem Solving and Resolution Resolve problems and/or conflicts and maintains open communication with BGIS internal team and with client account team. Walk technicians and other team members through identifying potential issues with phone and provides instructions on how to resolve. Recommend solutions and implements appropriate actions for issues. Ensure customer requirements are captured and met in a timely basis. Offer real-time video support for technicians on-site, using platforms like Zoom, Skype, or Facetime. KNOWLEDGE AND SKILLS Associate Degree or equivalent work experience in related field such as HVAC or mechanical engineering. Minimum of 5 years performing job duties as an HVAC technician or in a related technical support role. Strong knowledge of HVAC systems, including VRF/VRV, chillers, boilers, and air handling units. Excellent trouble shooting and problem-solving skills to properly diagnose and recommend appropriate solutions. Understanding of compliance requirements of relevant external organizations. Knowledge of quality management practices. Effective communication skills including verbal and written. Ability to effectively manage time and balance competing priorities. Both individual performer and contributor to a larger team. Effective data management skills, Attention to detail for data reporting, verification and analysis. Strong proficiency in Microsoft Excel, PowerPoint, and Word. Industry recognized certifications such as NATE, R-410A preferred. PHYSICAL DEMANDS AND WORK ENVIRONMENT To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship. Cognitive skills required to work in a customer focused environment including ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes and ability to complete tasks within targeted time frame to minimize risk of outages or damage to building and high value equipment. Position is expected to be available to provide support beyond normal Monday-Friday typical business hours including evenings, weekends, and holidays. Ability and willingness to travel. Current valid driver's license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement. Benefits of Working with Millian Aire and BGIS. Competitive Salary Health, life, and disability benefits package 7 paid holidays - New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas Corporate perks through ADP 401K plan with employer match Technical training and development opportunities Growth and relocation opportunities Visit us online at ******************************** for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-RL1

FrankCrum is a Top Workplace! FrankCrum, voted by it's employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 500 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity! Click here to learn more about FrankCrum! The Role You'll Play to Create Success We are happy to announce a full-time Technical Support Specialist position filled with many exciting opportunities! In this role, you will have the opportunity to impact the FrankCrum business everyday by performing performing technical support functions and providing technical support to employees and clients. Receives telephone calls and e-mails from users and assists with their technical problems or questions. Maintains help desk system data, recording requests from users, maintaining current status, performing follow up and escalation as needed. Contribute to the help desk system knowledge base to promote self-service. Performs work on network equipment, appliances, desktop equipment, voice systems, desktop systems, peripherals, and vendor services for the information technology department. Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps. Provides first level of support for Exchange 2010, including Outlook setup, troubleshooting and Mailbox creation, as well as for digital and IP phone systems. Performs Active Directory access administrator duties such as setup of new user accounts, password reset, and deleting terminated user accounts. Works with co-workers to research problems and find solutions. Consults with client and staff to implement and support remote check printing setup. Documents system processes for hardware group when needed. Provides training to FrankCrum employees on basic office applications such as word, EXCEL, Outlook, and Power Point when necessary. Researches and evaluates new products and attend training sessions and seminars to further knowledge. Performs basic system administration work on various systems. The Attributes We Seek Keys to success in this position include knowledge of computer hardware and software systems and programs to a broad extent. An associate degree or equivalent technical certifications is preferred. A high school diploma is required. Minimum of three (3) years of experience in areas such as Microsoft technology knowledge including Active Directory, Office Products, Disk and tape backups, local area networking, PC, laptops, portable devices, telephone products. Our Competitive Benefits Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including: Health Insurance is zero dollar paycheck cost for employee's coverage and only two-hundred-forty-five dollars a month for family! Dental and Vision Insurance Short Term Disability and Term Life Insurance at no cost to the employee Long Term Disability and Voluntary Term Life Insurance Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match Employee Assistance Program at no cost to the employee Flexible Spending Accounts for Medical and Dependent Care Reimbursement Health Savings Account funded by FrankCrum Paid time off and holiday pay Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year PTO cash out Tickets at Work Access to the Corporate America Family Credit Union Employee and client referral bonus programs Paid volunteer time What's Special About FrankCrum FrankCrum, a family-owned business-to-business entity since 1981 is made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs approximately 500 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars of Integrity, Affinity, and Prosperity, employees are recognized at quarterly events for exceptional customer service and milestones in tenure. The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, and Clearwater Free Clinic! If you want to play this role to positively impact our clients' day-to-day business, then apply now! FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Human Resources is a strategic partner to the business, dedicated to managing DTCC's human capital initiatives, sustaining a work environment that promotes excellent performance across the organization and developing and retaining a global workforce that contributes to DTCC's strategy and business imperatives. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Being a member of the Human Resources Team, the HR Technology Associate Director is responsible for leading the analysis of HR technology solutions and directing the implementation of those solutions to solve business challenges at DTCC. The incumbent will manage other HR Technology associates while leading large projects and working closely with other functional leaders within HR as well as with members of the Application Develop (AD) area. In addition, the HR Technology Associate Director will be responsible for leading the ongoing transformation of the HR technology environment through recommending and leading the implementation of innovative solutions while ensuring tools and processes continuously meet the evolving DTCC business needs. Your Primary Responsibilities: Manages technology implementations and projects including development of detailed functional design documents, configuration of applications to meet business requirements, development of test plans and scripts, and conducting User Acceptance testing Manages HR Technology associates including delegation of work items and quality review of work prior to being elevated to the production environment. Actively manages the ongoing maintenance of the HR technology portfolio ensuring on-going integrity of data through process review, security administration and audit and ensuring new features/functionality are identified, reviewed and implemented (as applicable) Provides proactive consultation to HR Technology clients, ensures business needs are being met and system capabilities are being utilized to their fullest Serves as a HR Technology subject matter expert in various projects, both HR Technology based and cross-functional, including integration of employee data, identification of system requirements and determining areas of continued improvement/efficiency through consultation with clients Provides proactive consultation to HR Technology clients; ensures business needs are being met and system capabilities are being utilized to their fullest Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Qualifications: Minimum of 8 years of related experience Bachelor's degree preferred or equivalent experience Talents Needed for Success: Advanced knowledge of enterprise level HR, Payroll and Reporting systems, with preference for experience in Oracle HCM Cloud (Fusion) Strong attention to detail, accuracy, and analytical abilities to solve problems and issues Advanced Excel skills including v-lookup, pivot tables, charts, graphing and macros The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Main Duties & Responsibilities Primary Job Role Develop and maintain relationships with key decision makers and promote all available products and solutions offered by SITECH. Collaborate with Machine Salespeople to promote products and services offered by SITECH. Provide customer training on unit operation and maintenance needs. Participate in business trade events, maintain memberships in trade organizations. Ensures customer is completely informed as to the dates, delays, etc. of delivery and ensures all deliveries are followed up on to establish customer satisfaction. Assist in resolving customer related opportunities. Advises SITECH General Manager of corrective action taken. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support. Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers. Negotiating: Seeks to understand others' interests. Knows when to be gentle and when to be assertive, and acts accordingly. Questions and counters others' proposals without damaging relationships. Explains positions to gain acceptance. Works from facts and a strong knowledge base. Seeks common interests and win/win solutions or mutually agreeable trade-offs. Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made. Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input. Company Overview Our team of experienced construction professionals offer the end-to-end integrated solutions and best-in-class support you've come to expect and rely on from your Trimble dealer. As the sole Trimble dealer operating in north and central Florida, SITECH North and Central Florida offers a centralized, one-stop location for all of your advanced construction technology needs. From heavy and highway construction, to precision agriculturalguidance, to jobsite positioning technology and asset tracking, SITECH has the experience, and the knowledge to ensure that you have the tools you need to succeed. You can easily contact your sales, support, and office contacts through SITECH North and Central Florida phone numbers and email addresses. SITECH has made it a priority to ensure that you can contact us, and be sure that you can get the answers you need, right when you need them Qualifications Education and Experience Formal Education High School diploma or GED Experience 1-2 years Required / Credentials Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Valid Driver's License Not Required but Highly Desired Criteria 1 to 3 years of experience in sales of construction technology or heavy equipment preferred. Experience with Trimble GPS, Robotics, Topcon, Leica GPS. Basic computer knowledge. Updating of Knowledge Job requirements change requiring re-training to stay current every 1-2 years. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving Job requires problem solving ability, established examples / guidance are not always available Creativity Job requires creativity as part of carrying out daily activities. New approaches are encouraged. Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process. Working Environment Stress Load Regular exposure to these stresses (20-80% of the time). Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work . Work Schedule Work is scheduled after regular business hours with frequent requirements to work days, holidays and weekends. Organizational Impact A person's performance in this job has significant immediate impact on expense, efficiencies or achievement of overall department and company objectives. Supervisory Responsibility Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team) Physical Demands "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) O: Climbing O: Balancing O: Stooping O: Kneeling O: Crouching N/A: Crawling O: Reaching O: Standing O: Sitting O: Walking O: Feeling N/A: Fingering O: Grasping O: Repetitive Motion C: Talking C: Hearing O: Pushing - Up to 25 lbs. O: Pulling - Up to 25 lbs. O: Lifting - Up to 25 lbs.

Provide technical hardware and software support to all TFHC users. Includes installing/moving equipment. Identifying and troubleshooting network issues. Providing PC hardware and software support. Essential Duties & Functions • Provides client networking connectivity and telecommunications support. • Tracking and documentation of hardware inventory. • Track, Maintenance, and documentation of user support issues. • Desktop/Laptop, phone, and printer set-up and maintenance. • Engage with Vendors/Providers to support hardware, software, and other IT Services. • Provides status updates and reports to IT Leadership. • Assist and consult with other specialists on various support issues or projects. • Identify needs for function-specific new policies and procedures; and to implement upon approval. • Demonstrated ability and skill in written communication and interpersonal skills. • Safe driving and operation of company vehicle as necessary to perform job duties. Must also have reliable transportation and proof of insurance. • Managing multiple projects simultaneously while maintaining high customer service standards. • Other duties as assigned. Required Education, Certifications, Licenses, & Training • Associates degree in related field or professional experience of 2 or more years with equivalent skills, training, and application Required Years of Experience • A minimum of (2) years of increasingly responsible experience in IT Support Required Knowledge, Skills, and/or Abilities • Knowledge of PC Hardware/Software components • CompTIA A+ and/or Network+ certifications preferred. • Strong Analytical Thinking and Troubleshooting Skills. • Knowledge of principles and operations of computer systems and related peripheral equipment. • Having a working knowledge of common information technologies and systems.

Help Desk Technician I Access One is a business technology services and communications provider, dedicated to world-class technologies and an award-winning client experience. Founded in 1993, Access One strives to provide businesses with seamless technology services that scale and evolve along with their business. Our custom-tailored solutions can be delivered modularly, or as a complete, end-to-end service; providing an unrivaled level of accountability for our clients' communications, managed IT and cloud-based services. Access One's services give businesses back their time and increase their productivity. Our clients' success is our success. Why a Career at Access One An opportunity to grow your career and expand your knowledge Professional development and growth through continual learning Recognition of all your accomplishments, large and small A chance to relax and enjoy your co-workers at company events Access to health programs such as gym membership incentives Comprehensive benefits including insurance, PTO (Paid Time Off) and financial planning Volunteer and donation opportunities to help improve our community What you will do The Help Desk Technician II is responsible for supporting inbound tickets and phone calls for multiple clients in a fast-paced environment across diverse network environments. The primary role of this position is to provide outstanding customer service for Tier 2 service requests, incidents, and problems reported by end users as well as assisting or taking over issues from our Tier 1 team members. These type of issues/request can range from working with end user workstations, servers, virtualization, printers, networks, and any vendor specific hardware and software that a client may use. Access One is looking for a confident and knowledgeable technician that is willing to go the extra mile to provide outstanding customer support with a “can do” attitude. Job Responsibilities Provide support of incoming requests to the help desk via phone and/or ticketing system to ensure courteous, timely, and effective resolution of end-user issues. Ability to prioritize incidents, alerts, and service requests according to defined processes to meet defined SLAs. Technical support at the network level: WAN/LAN/WLAN, Firewalls, Routers, and Switches. Experience with Cisco, Meraki, and SonicWALL is a plus Remote access solution implementation and support: VPN, Terminal Services, and Citrix Monitor and manage Microsoft Windows 10/11 Operating Systems. Monitor and manage Microsoft Windows Server 2012/2016/2019 Managing and Administrating clients Microsoft O365 environments Previous experience of using an RMM is a plus Maintain internal and/or client-facing documentation as changes or knowledge is found Detailed communication with customers and vendors as required to keep all parties informed of issues, progress, changes, and resolutions. Support of backup and disaster recovery solutions. Datto is a plus Work closely with team members, Field Engineers, NOC, and Project Engineers when needed or called on for assistance. Improve customer service with the ability to seek opportunities to increase client satisfaction and deepen client relationships Fast and timely turnaround on all customer requests and escalations Both being able to receive escalated service requests as well as knowing when to escalate requests to appropriate higher-level team members or departments when needed Responsible for entering time and expenses as it occurs in our ticketing system Ability to work independently with locating information to assist a customer/vendor Ability to assist and or train other team members when assistance is needed Who you are Having worked in an MSP environment is a plus Minimum High School Diploma or equivalent College-level courses in IT and/or certification preferred Professional IT Certifications, such as: Microsoft MCP/MCSA, Cisco CCNA, Azure AZ-900 or CompTIA Network + or possessing the drive to achieve professional IT certifications applicable to the services and solutions provided by Access One. Minimal 2 years of experience in similar role Advanced understanding of operating systems, business applications, printing systems, and network systems Advanced diagnostic skills of technical issues NinjaOne RMM /ConnectWise PSA experience strongly desired Knowledge of IT applications, processes, software, and equipment Strong organizational and customer service skills Interpersonal skills: such as communication skills, active listening, and customer-care Ability to multi-task and adapt to changes quickly Ability to work in a team and communicate effectively Technical awareness: ability to match resources to technical issues appropriately Service awareness of all organization's key IT services for which support is being provided Understanding of support tools, techniques, and how technology is used to provide IT services Self-motivated with the ability to work in a fast-moving environment Salary Range: $22-23/hour DOE Access One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. REMOTE 7 AM to 4 PM CST

This position gives direct support for the department's SCADA HMI and controls network by providing highly sophisticated technical programming expertise to develop and implement graphical representations of control features using various software and standards. This position ensures the PLC accuracy and the data provided at the PLC level is represented appropriately and provides timely corrective actions for hardware, software and programming imperfections or failures. Ensures that all data is memorialized in a historical database and maintains a web-based reporting and monitoring application, in addition to an after-hours monitoring software utilized for events falling out of normal compliance parameters. Salary $62,088 - $113,796 Ideal Candidate The ideal candidate will possess an associate degree with a major in electronics, computer science, or related field or 2+ years of professional or military experience in an automated control environment. Knowledge of the principals and usage of ladder logic, function blocks and structured text programming protocols. Knowledge and skills necessary to perform in depth troubleshooting from the device level through the switches, servers and into the HMI program. Knowledge of computer-based software necessary to perform advanced analysis and interpretation of test data needed to modify and document PLC programs using specified software. Knowledge and ability to use sophisticated operating and programming software for various computers and hardware which may include Windows, Linux, DNP3, Win-911, Citect, Factory Talk, Imprivata, Nagios, Pulsenet, Symantex, Unity Pro and Kepware. Knowledge of remote cellular communications equipment and the segmented network used for distribution. Knowledge of function and operation of electronic controlling, measuring, recording, transmitting, testing and diagnostic equipment used in the troubleshooting and maintenance of industrial water and wastewater equipment. Must be able to distinguish and resolve hardware and software issues from protocol, rule or Active Directory driven issues. Ability to work a variety of work schedules including after normal business hours, emergency, and/or disaster situations. Minimum Qualifications * Bachelor's/Master's degree from an accredited college or university with a major in Computer Science/Technology field. * Minimum of 3 years programming experience in an automated control environment to include verifiable experience reading and interpreting blueprints, schematics, and P&ID diagrams; AND * 3 years of experience in the programming, calibration, and installation of automated electronic equipment. * Preferred: Background or ability to obtain ISA Certified Control Systems Specialist (CCST)credential within 1 year period. * An equivalent combination of education (not less than a High School diploma/GED), training and experience that would reasonably be expected to provide the job specific competencies noted above. Core Competencies * Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service. * Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional, and ethical behaviors that establishes trust throughout the organization and with the public we serve. * Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations. * Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals. Duties and Responsibilities Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below: * Diagnose, correct, modify and document changes to different pieces of industrial equipment control sequences suggested by the International Society of Automation (ISA). Modifies and documents logic. * Troubleshoots and diagnoses highly sophisticated lines of ladder logic and provides corrective solutions while maintaining and optimizing the PLC program functionality. Interpret control functions represented in P&ID, electrical drawings, and lines of computer code logic to make appropriate PLC or HMI changes. * Implement regular firmware and software upgrades to PLC, HMI, OIT, servers, panel PC's and desktop terminal operating systems. Implement Active Directory changes, manage user access to the system, file sharing and Windows services. Develop and modify/program Windows software. * Check Computerized Maintenance Management System (CAMS) daily for maintenance work orders and assignments given by supervisor. Prioritize assigned work, contact customers, and provide field or remote corrections to program issues. Complete cost and close out daily for maintenance tracking. * Design HMI graphical objects or genies using internally developed standards-based graphics. Test all changes in a developmental work environment prior to releasing version into the production environment. Create and implement any needed modifications to objects or genies as field operational needs change. * Schedule, credential and set up the developmental project for each Integration Contractor coming into the Developmental Center to change and test modifications made to the project prior to the implementation into the production network. Provide standards-based recommendations for changes that are not clearly defined. * Maintain secure database and structure version control within the SCADA network, for all PLC ladder logic, function blocks and structured text software programming used for various applications within the SCADA network. Maintain several different database programming files for Phase I, Phase II and Phase Ill. * Configure and maintain Open Protocol Communications (OPC) connections used in poling field devices. Develop, program, and maintain website and various web-based programs utilizing HTML standard language. Provide customer connectivity through various desktop support functions. * Debug and commission control systems at PUD facilities, during the system integration stage and then during installation. Assist in troubleshooting after new installation startups and large system changes. * Attending various web-based and classroom technical, administrative and safety training events to increase professional knowledge, professional development and safety awareness when working in an industrial setting. * Provide customer connectivity through various desktop support functions. Resetting network logins and passwords, troubleshooting in the field, and over the phone for connectivity or visibility concerns. Provide training on the use of web-based software used for facility viewing or report generation. * Other duties as assigned. Job Specifications * Critical Thinking - Knowledge of local, state, and federal electronics compliance regulations applicable to specific agencies or departmental facilities. Knowledge of electrical safe work practices and procedures including the use of Personal Protective Equipment (PPE). Knowledge of industrial automation, control panels, programmable logic controllers (PLC), operator interface terminals (OIT), and a firm understanding of Human Machine Interfaces (HMI). Knowledge and ability to use sophisticated operating and programming software for various computers and hardware which may include Windows, Linux, DNP3, Win-911, Citect, Factory Talk, lmprivata, Nagios, Pulsenet, Symantex, Unity Pro and Kepware. Knowledge and understanding of radio communications and the associated software needed to program the equipment. Knowledge of remote cellular communications equipment and the segmented network used for distribution. Advanced knowledge of the principals and usage of ladder logic, function blocks and structured text programming protocols. Knowledge of function and operation of electronic controlling, measuring, recording, transmitting, testing and diagnostic equipment used in the troubleshooting and maintenance of industrial water and wastewater equipment. * Decision Making - Advanced knowledge and skills necessary to perform in depth troubleshooting from the device level through the switches, servers and * into the HMI program. Must be able to distinguish and resolve hardware and software issues from protocol, rule, or Active Directory * Strategic Planning - Ability to work a variety of work schedules including after normal business hours, emergency, and/or disaster situations. * Background Clearances require- Standard HR Background screening. Physical Requirements * Frequently in a normal office situation, occasionally in high noise environment, occasionally in high dust/dirt environment. Periodically requires safety training and protective devices. Occasional exposure to moving machinery & vehicles. Occasionally requires travel. Occasional ladder climbing & work from elevated platforms. * Exerting up to 20pounds of force frequently, and/or a negligible amount of force constantly to move objects. Requires good hearing, good near and distant vision, ability to distinguish colors, and depth perception to judge distances. Frequently sitting at a desk or table, occasional standing, stooping, and walking. Occasionally lifting to 30 pounds. Work Category * Sedentary Work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Emergency Management Responsibilities In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration. Such assignments may be for before, during or after an emergency/disaster.

Career Guidant, an internationally acclimed, trusted multi-faced orgiansation into Information Technology Custom Learning Services for Enterprises, Lateral Staffing Solutions, Information Technology Development & Consulting, Infrastructure & Facility Management Services and Technical Content development as core competencies. Our experienced professionals bring a wealth of industry knowledge to each client and operate in a manner that produces superior quality and outstanding results. Career Guidant proven and tested methodologies ensures client satisfaction being the primary objective. Committed to our core values of Client Satisfaction, Professionalism, Teamwork, Respect, and Integrity. Career Guidant with its large network of delivery centres,support offices and Partners across India, Asia Pacific, Middle East, Far East, Europe, USA has committed to render the best service to the client closely to ensure their operation continues to run smoothly. Our Mission "To build Customer satisfaction, and strive to provide complete Information Technology solution you need to stay ahead of your competition" If you have any queries about our services. Job Description The Sr. Data Migration And Reporting Specialist candidate is responsible for analyzing, mapping, transforming and migrating legacy data (various formats) E2E, as well as developing and delivering reusable client-facing Management Information (MI), Bordereaux (bdx) reports, and internal Operational Business and Accounting reports. The candidate will also provide support as-needed for databases and reports, and will focus on both the logical and physical aspects of the database and application data. Responsibilities Create scripts for new database migrations and/or changes to existing scripts. Understand the needs and requirements of the applications using the databases and provide support for these applications. Author, enhance and debug complex SQL code for data migration and reporting projects. Performance tuning and optimizing reporting queries. Ensure accurate check-ins, useful commenting and timely updating of shared development code repositories for documentation, data migration files, and report deliverables. Gather requirements, create documentation and specifications, develop, test and deliver required reports in response to business user needs. Provide guidance to junior members of the team. Work within and/or enhance existing data migration methodologies for new data migration projects. Work with development staff to develop, maintain and enhance data migration and reporting methodologies, coding standards, and quality assurance policies and procedures. Knowledge & Experience Minimum Microsoft SQL Server 2008/2008R2/2012+ Expert Data Migration experience Complex SQL writing Relational database experience Proficient Replication experience Microsoft SQL Server Reporting Services BIDS 2008+ (Visual Studio 9+) expertise Preferred Insurance/Claims Management Industry Application experience and competency CRM & Accounting Enterprise Financial application experience Claims Management XML competency Team Foundation Services (TFS) Code Repository Visual Studio (VS) 2013/2015 VB.net competency Windows Server 2008R2/2012 IBM WebSphere Application Server (WAS) 8.5+ API Experience SOAP/Web Services SoapUI Postman REST-ful API exposure Messaging/Integration Middleware experience or exposure Mulesoft ESB Anypoint Studio Cloudhub Java 1.6/1.7 Exposure Able to read Java code Rels/Objects BIRT Personal Attributes A self-starter with the ability to work independently Good written and oral communication skills. Strong technical documentation skills. Good interpersonal skills. Ability to conduct research into database issues, standards, and products as required. Ability to present ideas in user-friendly language. Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Work Conditions Varied work hours to accommodate meetings or conference calls from various time zones. Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components. Lifting and transporting of moderately heavy objects, such as computers and peripherals. Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. Note:- 1.This is a Full-Time Permanent job opportunity for you. 2.Only Citizen and Green Card Holder can apply. 3.No OPT-EAD & H1B Consultants please. 4.Please mention your Visa Status in your email or resume.

Who is Bond-Pro: Bond-Pro is a 25+ year old software company and the leader in providing enterprise software to insurance companies to manage their specialty line of Surety Bonds. This position is open only to candidates residing in Florida, Georgia, Indiana, Ohio, Pennsylvania and Texas. Relocation is not an option. The Role: You will support our product suite by translating market demands and clients' needs as they relate to data flows and conversions. Your duties will include gathering, analyzing & defining the requirements to include data sources, data fields, data mappings/transformations. Duties also to include addressing any relevant problems, performing standard testing, and chaperoning your assigned features throughout data conversion projects. Requirements: 4+ years of demonstrable SQL skills. Experience working in IT groups within US commercial insurance or financial services industries. Demonstrable experience with enterprise-level data conversion/implementation projects. 4+ years of experience as a Business Systems Analyst or other customer-facing position. Excellent customer interface skills. Strong analytical and problem-solving skills. Bachelor's degree in relevant field. Experience with Azure DevOps or similar tool to manage requirements in Scrum hybrid process. Benefits: Medical insurance Dental insurance Vision insurance 401(k) matching Generous Paid Time Off About Bond-Pro: Bond-Pro's fully integrated enterprise software suites enable Surety professionals with a full underwriting suite to evaluate and manage accounts as well as the tools to streamline and automate the entire life cycle of Surety Bonds. Founded in 1991 and headquartered in Tampa, Florida, Bond-Pro is the leading software automation tool for Surety professionals. Our focus is developing state-of-the-art technology solutions to help surety carriers and agencies grow premiums, while reducing risks and operating costs. With 10 major releases and over 250,000 development hours, we dedicate 76% of our operating costs to the further enhancement of our products. Bond-Pro is the most widely used surety automation software deployed by hundreds of agencies and dozens of national surety carriers. Bond-Pro leverages more than 20 years of customer feedback in developing surety software that provides the most feature rich functionality in the marketplace. Learn more about us at ****************

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in CIB Payments, specifically the real-time payments group, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ability to work on a rotating 1st shift that can include weekend days Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience working with SQL Experience working with Unix Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal Experience with Java/Python programming languages Experience with Shell Scripting

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in CIB Payments, specifically the real-time payments group, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ability to work on a rotating 1st shift that can include weekend days Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience working with SQL Experience working with Unix Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal Experience with Java/Python programming languages Experience with Shell Scripting

As an Advanced Engineer Support Specialist here at Honeywell, you will play a critical role in providing advanced engineering Facilitate for various projects and initiatives. You will guide and manage a team of engineers, ensuring the successful execution of engineering Facilitate activities and the delivery of high-quality solutions. In this role, you will work with cross-functional teams to develop and execute project plans, ensuring that all engineering Facilitate requirements are met. You will report directly to our Engineering Manager, and you will work out of our Clearwater, FL or Glendale, AZ location. This role is eligible for hybrid work mode, except for the first 90 days. In this role, you will have a significant impact on the success of our engineering operations. You will provide guidance and facilitate to resolve complex customer issues, and driving improvements in our engineering support processes. At Honeywell, our people play a critical role in developing and assisting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture. Key Responsibilities + Be part of an engineering team that is defining the future of Honeywell Aerospace Technologies + Receive engineering artifacts from project team and subsequently prepare and submit Contract or Subcontract Data Requirement Lists (CDRLs or SDRLs) to external customers + Ability to work with minimal supervision + Responsible for ensuring timely Contract Data Management (CDM) support for Aerospace Technologies products and programs + Strong understanding of CDM Teamcenter tool and ability to mentor/train other team members + Cost accounting experience and ability to create estimates for new business opportunities using the Aerospace Estimation Tool (AET) + Implementing CDM policies and practices to ensure all customer/contractual requirements are met on time + Ability to work well with internal teams to coordinate the planning, scheduling and submittal of contractual data packages + Proficient with using the CDM database tool + Provide associated deliverable reports to internal and external customers + Supports efforts to apply and improve CDM processes and tools + Drive on-time customer submittals + Support internal/external audits BENEFITS OF WORKING FOR HONEYWELL In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits At a Glance | Honeywell Benefits (**************************************************** The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. U.S. CITIZENSHIP REQUIREMENT Must be a US Citizen due to contractual requirements. YOU MUST HAVE + High School Diploma + 5 or more years' experience executing the Data Management function; managing the submittal of Contract or Subcontract Data Requirement Lists (CDRLs or SDRLs) + Ability to obtain security clearance as required by customer contract WE VALUE + Strong understanding Data Management processes and tools + Experience working compliance to customer Statement of Work/Statement of Requirements (SOW/SOR) + Strong communication skills both written and verbal + Proficient using MS Office tools (MS Word, Excel, PowerPoint) and Adobe Acrobat + Ability to work well with other team members + Experience working in Defense, Space and Commercial markets + Ability to establish and maintain effective working relationships with peers, customer groups, and management + Able to adjust priorities and workloads to meet customer commitments + Capable of working in a global, cross-functional environment + Strong analytical, problem solving, conflict resolution and organizational skills + Proven results in delivering tasks on-time, within budget, and meet customer expectations in a multi-discipline environment ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, care or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Hawk Techs provide student support services that directly affect student success at the college by offering individualized assistance for various academic technology tools. This assistance is available to students in person and online. Manage computer technology in the library. Provide direct student technical support while ensuring a professional and service-oriented approach. Technology Research Coordination of technology projects Organizing/prioritizing tasks Qualifications: Strong customer service and organizational skills Knowledge of technology tools Strong written and verbal communication skills Ability to work independently Ability to prioritize tasks and projects Microsoft Office experience Preferred Qualifications: Experience troubleshooting hardware and software issues Experience providing end-user support for academic technology applications Locations: Hawk Techs will work on-site at the following campus libraries: Brandon Dale Mabry Plant City Southshore Ybor city Pay Rate: $18.95 Closing Date: Open until further notice Hillsborough Community College is an Equal Opportunity Employer, we believe that diversity and inclusion among our applicants and employees is critical to our success as a community partner. All qualified applicants will receive consideration for employment opportunities without regard to race, color, religion, sex, pregnancy, national origin, age, physical/mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and military/veteran status. Preference will also be given to veterans and spouses who are eligible under the Veterans' Preference Law. At time of application, submittal of Form DD214 is the minimum requirement for veterans' preference claim. Note: Please upload your DD214 as an attachment as part of your application at the time of submission. The selected candidate identified for this position will be required to successfully complete a Level II criminal background check, which includes fingerprinting. Hillsborough Community College participates in the US E-Verify program. Apply Today to join our team

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in CIB Payments, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. **Job responsibilities** + Ability to work on a rotating 1st shift that can include weekend days + Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm + Improve operational stability and availability through participation in problem management + Monitor production environments for anomalies and address issues utilizing standard observability tools + Assist in the escalation and communication of issues and solutions to the business and technology stakeholders + Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure **Required qualifications, capabilities, and skills** + 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Experience working with SQL + Experience working with Unix + Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud + Exposure to observability and monitoring tools and techniques + Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework **Preferred qualifications, capabilities, and skills** + Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal + Experience with Java/Python programming languages + Experience with Shell Scripting JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans