Technical Specialist Jobs in Casper, WY

**Department:** Customer Experience The success of our team members is no less paramount. We-re dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work. Are you ready to be a changemaker? Wilson Language training is growing and is looking to hire a Technical Onboarding Specialist. The Technical Onboarding Specialist is responsible for successfully orienting customers to Wilson products, providing an efficient and engaging onboarding experience to enable deep engagement and drive successful outcomes. The ideal candidate will be a self-starter and have a positive, customer-centric attitude with a high EQ and passion for problem-solving. **Essential Job Functions:** + Walk schools and districts through the onboarding process and ensure that teachers are able to realize the value of our products quickly + Educate new customers on how to access and use resources + Optimize user adoption to drive renewals and expansion + Work with other internal teams to ensure seamless transitions throughout the customer journey + Collect customer feedback and communicate to appropriate internal stakeholders as part of ongoing improvement cycle + Continually surprise and delight customers with a proactive, customer-centric attitude + Ensure high customer engagement and satisfaction as measured by Onboarding NPS, CES, and CSAT ratings + Contribute to other onboarding and customer success projects as needed + Other duties as assigned + Understand and display WLT-s values **Skills & Experience:** + Salesforce experience preferred + At least 1 year of customer facing technical onboarding experience required + Some experience in onboarding or customer success in a SaaS or edtech environment + Demonstrable experience using common customer success tools, including CRM, webinar/online meeting, and screen recording technologies + Ability to communicate effectively through all channels, chat, phone, email, and video conference + Experience with cloud-based productivity tools and ability to quickly learn and adopt new technologies + Exceptional organizational and project management skills, with the ability to set goals and prioritize many initiatives and opportunities with minimal guidance + Self-awareness, strong judgment, clarity, attention to detail, organization, ability to handle ambiguity, and goal-orientation Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including: + Medical, dental, vision, and Life & Disability Insurance + 401k plan with partial employer match + Paid Time Off + Paid holidays + Tuition reimbursement + -O-Connor days,- which refers to a company-wide office closure between Christmas and New Year-s Eve, as well as other perks. Anticipated Salary Range: $51,900 - $64,500. Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace. M/W/D/V

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

TAKKION is seeking an experienced and qualified IT Support Specialist to assist our organization in supporting users and maintaining our Microsoft environment. Responsibilities: Respond to helpdesk requests via tickets, emails, and phone calls for support with SharePoint, Teams, Forms, and OneDrive. Configure and deploy laptops and tablets. Enroll tablets in Intune. Create and manage user accounts in Entra AD. Create and manage Teams groups and channels. Create and manage shared inboxes and delegated access in O365. Create and manage QR code-enabled custom forms. Perform regular security audits to ensure compliance with company policies and industry standards. Support users in setting up OneDrive to access shared files on SharePoint/Teams. Provide helpdesk management and oversight for SharePoint, Teams, and O365, including: Maintaining and overseeing SharePoint environment administrative and operational helpdesk support functions. Creating simple routing workflows and custom approvals using Microsoft PowerApps / Power Automate. Receive, provision, and deploy user workstations and peripherals. Demonstrate the use of computer equipment and software to users. Elevate helpdesk requests to subject matter experts as needed. Provide informal training to internal users. Stay up to date with the latest upgrades and software changes. Compile, summarize, sort, and report on 365 environment usage data, including cost savings, avoidance analysis, and recurring staff reports. Develop and maintain dashboards, templates, flowcharts, forms, surveys, and spreadsheets to summarize SharePoint environment usage. Maintain a database to track license inventory and other environment metrics, analyze trends, and prepare management reports. Perform data quality reviews. Prepare executive briefings for quarterly submissions/uploads. Gather information, diagnose user needs, conduct research to find correct solutions, and confirm that user needs have been met or exceeded. Support the implementation of performance metrics and process improvement efforts, monitoring and providing feedback on results in coordination with project management support. Develop, maintain, and refine SharePoint environment customer support processes and procedures. Provide knowledge transfer and training for customer support and helpdesk processes, including tracking and documenting knowledge-based documents. Requirements Education & Experience Requirements: BS degree in a related field. 2+ years of experience in information technology, with an emphasis on helpdesk support and customer service. Extensive knowledge and experience with SharePoint, Microsoft Teams, Microsoft Forms, Microsoft PowerApps, and Microsoft Office 365 Suite (Outlook, Word, Excel, PowerPoint). Strong written and verbal communication skills and strategic thinking ability. Salary Description $23.00-$26.00/hour

Requirements Education & Experience Requirements: BS degree in a related field. 2+ years of experience in information technology, with an emphasis on helpdesk support and customer service. Extensive knowledge and experience with SharePoint, Microsoft Teams, Microsoft Forms, Microsoft PowerApps, and Microsoft Office 365 Suite (Outlook, Word, Excel, PowerPoint). Strong written and verbal communication skills and strategic thinking ability. Salary Description $23.00-$26.00/hour

Employment Type: Full-Time, Mid Entry Level Department: IT As a CGS user support specialist, you will move, track, monitor, and diagnose IT systems while maintaining the utmost level of customer service, responsiveness, communication, and judgment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Assist users with various IT-related troubles * Install and maintain USAO hardware and software * Physically move IT equipment * Administer user accounts * Monitor and diagnose IT systems * Actively use trouble tickets to follow issues * Training district users * Tracking IT equipment Qualifications: * Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users. * Certain applications may require certification by the software provider. * Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred. * Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Ideally, you will also have: * Prior experience in automated litigation support preferred. * Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government's word processing, spreadsheet, and email systems. * Excellent oral and written communication skills required. * Pleasant telephone manners are important. Undergraduate degree valued. Our commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $75,965 - $109,728 a year

**Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. We are looking for a Minestar Application/Onboard Specialist to join our team. If you have experience in technology or mining and thrive on solving complex problems and creating innovative solutions, we want to hear from you! **Your mission will be to transform a fleet of CAT haul trucks into an autonomous haulage system (AHS) using Cat MineStar.** This role will be based in Arizona, working with a key customer at the **Asarco Ray Mine** . Your roster will align with the customer's schedule and may adjust based on the project you're focused on. With a global company like Caterpillar, there are international opportunities available. MineStar Command is utilized on three continents and has support facilities worldwide. Training and operational experience are enriched by global site visits and international collaboration. **We're hiring for multiple positions, so don't miss this chance to be part of something groundbreaking!** **Why This Job is Awesome:** + **Innovative Environment:** Be at the forefront of mining technology, working with a team that is changing the way mining is done. + **Global Impact:** Work alongside the world's leading mining companies and make a significant impact on the industry. + **Career Growth:** Enjoy a robust training program and numerous career advancement opportunities within a global company. + **Work-Life Balance:** Experience a role that offers flexibility and aligns with your personal and professional life. **What You Will Do:** + **Maximize Performance** : Implement and optimize Autonomous Haulage System performance. + **Lead Safety Initiatives:** Be a safety leader within Command for Hauling operations at the mine site. + **Drive Continuous Improvement:** Work on projects to ensure continuous improvement for mining operations within MineStar . + **Collaborate and Advise:** Become a trusted advisor for the customer through close collaboration internally and externally. + **Support and Innovate:** Provide technical support and advise autonomous haulage system Supervisors, Builders, Controllers, and Pit Technicians in all aspects of MineStar performance. + **Ensure Quality:** Support hardware and software installation and configuration through establishing Quality Assurance and Quality Control processes. + **Measure and Improve:** Measure, benchmark, and report on MineStar Command System performance, and suggest opportunities for improvements. + **Develop Best Practices:** Develop best practices and improve processes related to autonomous mining dispatch systems. + **Tailored Training:** Benefit from a training program tailored to your needs, including classroom training, on-the-job training, and mentoring. **What Skills You Will Have:** + **Technical Excellence:** Knowledge of **mining technology products** and various application methods; ability to develop and provide solutions to significant technical challenges. + **Field Support:** Experience in providing post-sales support and maintaining hardware products. + **Problem Solving:** Ability to recognize, anticipate, and resolve organizational, operational, or process problems effectively. + **Communication Skills:** Excellent interpersonal skills and the ability to work autonomously as well as part of a complex team. + **Analytical Skills:** Strong analytical and problem-solving skills. Strong attention to detail and change management skills. + **Adaptability:** Ability to multi-task and thrive in a fast-paced environment. **Top Candidates Will Also Have:** + A degree in Mining Engineering, Mechanical Engineering, or a similar background. + Knowledge of mining technology products and product applications, including Fleet Management systems. **Additional Information:** This role is a customer site-based position at **Asarco Ray Mine** located in Kearny, AZ. **Most MineStar Application Specialists work 7x7 day and night shift roster. MineStar Onboard Specialists work 7x7 day shift roster.** Applicants will assume this position at the applicable salary grade according to Caterpillar's Training Track standard process. Domestic relocation assistance is available. Sponsorship is not available. **Summary Pay Range:** $87,480.00 - $131,280.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** **Posting Dates:** March 20, 2025 - April 23, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (*********************************************** .

A customer support position providing technical support for tier 2 calls, voice, broadband services associated with work orders and service orders. Promote internal products and services to fit customer needs. Essential Job Functions / Certifications: · Using exceptional customer service skills, works with customers to diagnose and troubleshoot hardware, software or service-related problems in a timely manner, and escalates as necessary to appropriate technical staff. · Monitors, verifies, generates, and dispatches trouble tickets to meet current quality standards. · Administers customer user accounts and services (i.e., email, Internet, phone service). · Uses TCP/IP and other test utilities to test, validate and troubleshoot IP connectivity problems. · Peer into customer modems using TR69 technology and other testing functionality. · Work with new customers to complete self installations, and making sure services are provisioned accordingly to the current quality standards. · Work through audit reports on a daily basis. · Responsible for uploading new training materials and job aids onto online database. · Understands and can create plant assignments or assign cable pairs for technicians for troubles. · Complies with Customer Proprietary Network Information (CPNI) rules and regulations. · Performs other duties as assigned. · Microsoft Suite Certification, Excel, Word, Power Point - Preferred Minimum Education Requirements: · High School Diploma plus 2 years of experience. · Ability to hold a valid Wyoming or Idaho Driver's License.

We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department. OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings. 10 - 15% travel required Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Must be able to obtain and maintain the required federal public trust clearance for this role. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. View all jobs at this company

We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. RESPONSIBILITIES Provide first/second level contact and problem resolution for customer issues. Work with third party vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, and other authorized desktop application. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of networks, servers, audio/visual, smart devices and telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Candidate should be willing to perform other duties as assigned. Ideal candidates must have the following qualifications and skills. Background knowledge in Computer science or any related field . Minimum of 18 months of IT experience. Experience in Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions, helpdesk ticketing systems. Basic knowledge of Mac operating system, to support Apple pc users. Experience in mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities and meet SLAs. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. Required Skills: BASIC Connectivity Mac Computer Hardware Steps Laptops iOS Active Directory Android Servers MS Office Computer Science Troubleshooting Windows Vendors Software Teamwork Maintenance Customer Service Microsoft Office Science Communication Management

Primary Purpose: Installs, maintains, tests, troubleshoots, and repairs network equipment, cables, and other telecommunications equipment in the field to ensure optimum network usage and quality. Documents and verifies equipment problems and repairs. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsibilities include the support of all production and development systems, troubleshooting and resolution of network and telecommunications issues. Responsible for installation, troubleshooting, and maintenance of network and telecommunications equipment at various locations. Telecom equipment includes and may not be limited to 3G/4G modems, Industrial Wireless Systems, SCADA Communication Systems, Office Phone Systems, Digital Multiplex, Office Networks (LAN/WAN), VHF Radio Systems, and associated equipment. Monitor and maintain the integrity of Tallgrass' telecommunications network (including but not limited to, VSAT, DSL, PL, 3G/4G modems). Monitors network performance and performs testing to provide diagnosis of issues Support production, development and troubleshoot IT Systems and ensure the stability and integrity of Tallgrass' data, especially in VOIP (Voice over IP), IP video, wireless data services, networking, and telecommunications systems. Perform system software upgrades, install service packs and patches as needed. Ability to delve into and achieve an understanding of a problem or request to offer the most appropriate possible solution. Implement and maintain system management and monitoring tools. Develop and follow all system change control procedures. Share after-hours support with others in the group including escalations. Regularly work under deadlines. Utilize software and hardware tools (including but not limited to SolarWinds, Cisco, Juniper) to identify, diagnose and drive resolution of problems and factors affecting network integrity. Deal with a wide variety of people with tact, courtesy, and professionalism. Speak clearly in person and by telephone, using a high level of verbal skills and listen carefully. Maintain a regular, dependable attendance and a consistently high level of performance. Will work non-traditional hours as needed. Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public. Other daily, weekly, monthly or special project duties as identified and defined. Other duties as assigned. Qualifications EDUCATION: High School Diploma/GED EXPERIENCE/SPECIFIC KNOWLEDGE: Must be customer service-oriented. The analytical thinker can utilize a functional understanding of the various components of systems in conjunction with technical knowledge to identify effective and efficient problem resolutions. Excellent organizational, time management, and communication skills; must communicate effectively with all levels of company personnel. Ability to work well both individually with minimal supervision and in a team environment where the sharing of knowledge is highly regarded and expected. Ability to multitask effectively and meet deadlines. Good interpersonal skills with demonstrated ability to communicate systems requirements verbally and in writing. Experience in effectively communicating business and technical issues to both technical and non-technical audiences. Experience in working on multiple assignments during the same time frame juggling tasks based on relative priorities with supervision commensurate with grade level. Use time effectively and efficiently. CERTIFICATIONS, LICENSES & REGISTRATIONS: Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers. COMPETENCIES, SKILLS & ABILITIES: Must be able to perform all essential and marginal functions of the job. Must be able to work with a team, take direction from management, adhere to required work schedules, focus attention to details, and follow work rules. Ability to successfully perform multiple tasks with strict deadlines. Ability to organize and prioritize daily work. PHYSICAL DEMANDS: All of the physical requirements listed below are those that may be necessary for an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting; standing; walking or moving throughout facility; driving; talking; seeing (specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus); hearing; feeling; bending or stooping; squatting or crouching; reaching; kneeling; pushing; pulling; lifting up to 25 lbs. IT Telecommunications Technician routinely works under adverse weather conditions and at times in Class 1 Div. 1 and Div. 2 areas. Must be able to sit for prolonged periods of time. The employee is regularly required to use hands to type, touch, handle, or feel. The employee is required to talk and hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Climb a fixed ladder no greater than 20' using proper PPE (Personal Protective Equipment), i.e., fall protection is required to climb and work. If a portable ladder is used, fall protection is not required to climb but would be required if installing equipment once climbing to the top. WORKING CONDITIONS: Travel as needed up to 75%. Travel is required to maintain sites. Non-traditional hours are anticipated. Required to carry an activated cell phone and be available to respond during working and non-working hours. The successful candidate will be required to clear a drug screen, and a complete background check, including a credit report for certain positions after an offer, has been extended and before being employed. SUPERVISORY RESPONSIBILITY: None. PREFERRED EDUCATION, EXPERIENCE, CERTIFICATIONS, COMPETENCIES, SKILLS, & ABILITIES: Above the minimum requirements; not required but advantageous in this position:

Technology Tech Support Specialist LOCATION: District HOURLY RATE: $21.10-$24.10 Depending on Experience START DATE: Immediately Reports to: Tech Director Job Summary: To provide documented timely and quality end user support concerning the District computer system hardware and software applications. Assist in the installation and configuration of computer hardware and software systems. Assist in the repair, troubleshooting, and maintenance of the user technology devices and software programs. Assist, as assigned by the Director of Technology, in the development and maintenance of a wide area network and data communication operations, and to do other related work as assigned. See attached job description: Director: Seth Dishman email: ***************** Attachment(s): Technology Support Specialist 2014.docx

Technology/Computer Technician Additional Information: Show/Hide Computer Technician Under the general supervision of the Technology Director, work with the IT Team to meet the technology needs of the district by maintaining the school district's computer and network equipment in good operating condition, troubleshooting and repairing computer hardware and software, and resolving immediate computer operational problems. IT Team's Essential Responsibilities * Install and maintain computer operating systems, application software, and related computer equipment. * Perform basic computer and network hardware and software repair (computers, servers, switches, printers, scanners, and programs). * Create and maintain network and email accounts. * Create, configure, and monitor network security. * Troubleshoot and identify repair needs. * Provide training and support to site-based technical staff regarding network and VoIP administration and use. * Provide technical support to District staff in using hardware and software. * Maintain the computer labs and 1:1 Chromebooks in good working order. * Create and attend to IT-related Work Orders. * Address computer and network-related repair requests. * Assist in record-keeping and inventory of the school district's computers and related equipment, repairs, etc. * Assist in the creation of RFPs for the purchase of new computers, software, and related equipment. * Manage network infrastructure including capacity/feasibility planning, new installations, upgrades, configuration, feature functionality testing, maintenance, troubleshooting, backup systems, security procedures/protocols, operating procedures and guidelines and user connectivity. * Ensure security on managed servers, firewalls, filters, proxy servers, etc. * Maintain up-to-date records documenting the configuration of managed servers and services. * Regularly confer with the IT Team and regarding current and future needs. * Maintains a current knowledge of rapidly changing computer technology. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility. Additional Duties: Performs other related tasks as assigned. Equipment: Windows laptops, iPads (minimal), 1:1 Chromebooks, Windows desktop computers, Sophos Firewall, servers, switches, wireless access points, scanners, printers, and related equipment. Travel Requirements: Travel to school district locations to repair hardware, install software and assist end users. Knowledge, Skills and Abilities * Extensive knowledge of computer hardware and software installation procedures. * Knowledge of school district personal computer and software applications. * Understanding of current operating platforms, computer hardware and associated peripherals, and software applications. * Ability to inspect, assess, troubleshoot and repair computer network systems, hardware and software. * Ability to work independently and receive feedback. * Ability to follow the chain of command: IT Tech > Tech Director > Superintendent > Board of Trustees. * Extensive knowledge of email, Internet, WAN, LAN, and other computer network programs and operations. * Ability to communicate effectively with all levels of end-users. * Ability to follow oral and/or written instructions. * Ability to report work orally and/or in writing to the IT Team and supervisor. * Ability to establish and maintain a professional, cooperative work relationship with supervisor, IT Team, building administrators, IT support staff and all District staff. * Ability to carry out instructions furnished in written or oral form. * Ability to perform basic and complex arithmetic operations. * Analytical, problem-solving and creative-thinking skills with respect to computer-related issues. * High School diploma. * Related college or technical school coursework. * Documented training in computer hardware, software and network use, troubleshooting and repair. * A+ certification and networking certifications preferred. * Google Admin Certification preferred. * Motor Vehicle Operator's License or ability to provide own transportation. * Significant successful related experience in computer and network installation, maintenance, troubleshooting and repair. Culture We are a culture of collaboration that supports Professional Learning Communities (PLC): "An ongoing process in which educators work collaboratively in recurring cycles of collective inquiry and action research to achieve better results for the students they serve. Professional learning communities operate under the assumption that the key to improved learning for students is continuous job-embedded learning for educators." * -Richard DuFour Physical and Mental Demands, Work Hazards: Works in standard office and school building environments. Lift up to 40 pounds. Qualifications Profile Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

Job Details Jackson - Jackson, WY Seasonal Not Specified None DayDescription Job Description Snow King Mountain Resort is looking for a rental and bike tech associate who is dedicated to providing exceptional quality and service to our guests. The successful candidate will be responsible for safely fitting our guests with the correct equipment as well as maintaining and tuning our rental equipment. Responsibilities (But not limited to) Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options Ensure equipment on rental ready line is clean, serviced, and tested according to company standards Willingness to be cross-trained in retail sales/stocking duties such as: cashiering, pulling merchandise, pricing, inventory, etc. Be a strong contributor to a teamwork environment and adhere to all shift schedules Efficient and accurate use of point-of-sale registers handling monetary transactions Greet all guests with a smile and maintain a positive attitude at all times Follow all company standards in regards to paperwork and cash management Deliver an enthusiastic and professional level of guest service at all times Adhere to all safety procedures Maintain all paperwork according to company policy Qualifications Qualifications: Previous bike rental and tuning experience preferred Maintain a working knowledge of products and trends within the industry Commitment to providing excellent customer service Ability to communicate effectively with co-workers and guests in accurate spoken and written English Basic computer skills Ability to work a flexible schedule; including nights, holidays and weekends Able to lift 50 lbs - required. Successful candidate must possess legal work authorization in the United States

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Deal Desk Specialist position supports the sales teams throughout the sales cycle and plays an integral role in maintaining corporate governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales transactions in the most efficient manner that supports organizational goals and meets customer needs. **Essential Duties and Responsibilities** : + Ensure transactions are complete, accurate, compliant, and aligned with internal policies and business guidelines. + Act as Subject Matter Expert (SME) for quoting, pricing, deal flow, and order processing for the sales organization; provide guidance on business terms and conditions. + Provide guidance to sales organization on complex deal structures including high-value transactions during corporate review and approval. + Manage and own assigned Salesforce Quotes and Opportunities during approval process to ensure all fields are accurate to expedite the final booking process. + Work closely with all functional areas to identify, coordinate, structure, approve, and administer opportunities in a manner that aligns organizational goals with financial obligations, corporate governance and regulations. + Provide high level of communication, coordination, and support throughout the sales process ensuring accurate and timely transactions; working closely with colleagues in Finance and Sales to ensure sales transact quickly and efficiently during the approval process. **Qualifications:** + At least 3 years of Deal Desk, Contracts, Sales or Sales Operations experience in software industry + Familiarity with accounting and software revenue recognition principles; experience with enterprise and complex deals a plus + Ability to embrace new technology, applications, and solutions quickly + Ability to work efficiently and collaboratively in a fast-paced environment + Experience with Salesforce modules and Microsoft tools + Committed to Rocket's core values of empathy, humanity, trust and love. **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-SD1 \#LI-Remote The base salary range for this role is $62,800.00 - $78,500.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)** **Healthcare coverage options to fit you (and your family's) needs** **Retirement savings, with matching contributions by Rocket Software** **Life and disability coverage** **Leadership and skills training opportunities** **Two paid work days for off-site training** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking an TS SCI-cleared IT Specialist to support the 20th Air Force at F.E. Warren Air Force Base, Wyoming I've never heard of Terrestris. What do you do? At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective. So, what will the IT Specialist at Terrestris do? As the IT Specialist shall provide IT support to the 20th Air Force (20 AF) Headquarters in support of Command, Control, Communications, Computers & Intelligence (C4I) systems, administrative networks, and other systems. Intended support of C4I systems includes such systems and application programs as Non‐classified Internet Protocol (IP) Router Network (NIPRNET), Secret Internet Protocol (IP) Router Network (SIPRNET), Top Secret‐Collateral network, Strategic Automated Command & Control System‐Secure Desktop Terminal (SACCS‐SDT), Joint World‐Wide Intelligence Control System (JWICS) network, Video Teleconference (VTC), Special Access Program (SAP) network/video equipment, Audio/Video Matrix, and other systems. Also included are tasks such as system analysis and engineering, system integration and implementation, IT planning, concept development, modeling and simulation, exercise support, training, Operations and Maintenance (O&M) activities, Communications Security (COMSEC) user, and some Information Assurance duties. What does a typical day look like for the IT Specialist? You will provide System Administration. The IT specialist shall support system administration activities for NIPRNET, SIPRNET, Top Secret‐Collateral network, Video Matrix, Audio System, VTC, SACCS SDT, JWICS, SAP, and other C4I based systems (to include hardware, software, and firmware) within the Intelligence Facility. The IT Contractor will also support secure (and non‐secure, when time allows) IT systems (i.e. SIPRNET) within the 20 AF headquarters building. troubleshooting, client/server technology, disk space management, virus management, user training, help desk support, software patches/modifications, NOTAM compliance, and configuration management. The contractor will manage nine VTC suites within the 20 AF building. This includes providing VTC scheduling services, pre‐conference setup/dial‐in, in‐call monitoring and troubleshooting, and post‐conference tear‐down. The contractor will be appointed as a Cyber Security Liaison (CSL) for Wing collateral systems, to mitigate threats and vulnerabilities, employ appropriate security measures and identify required physical, personnel, and procedural security for information systems. VTC Administration. The IT Specialist shall perform VTC scheduling and support for the Commander and senior staff. The contractor shall work closely with senior leadership administrative support staff for scheduling VTC support for the headquarters staff to include General Officers. Support shall include ensuring VTC equipment, computers and video matrix systems are functioning properly. Network Administration. The IT Specialist shall support network administration by troubleshooting/correcting issues when problems arise, conduct modifications, upgrades, and contingency/exercise support to include on‐call support during non‐duty hours. This is considered Tier one type maintenance, which includes maintenance/sustainment of all software products including databases, configurations, NOTAM compliance, troubleshooting and corrective actions of the computer systems located in the Intelligence Facility, and secure (and non‐secure, when time allows) systems throughout the 20 AF headquarters building. Anything outside this level of maintenance is the responsibility of the unit military appointed Cyber Security Liaison, local communication squadron, and other unique systems IT personnel, as appropriate. Cybersecurity Liaison (CSL). The contractor shall ensure all operational systems within the Intelligence Facility adhere to System Program Office (SPO) system security requirements as well as DoD 5200.01, Vol 1, DoD Information Security Program, AFI 17‐130, Cybersecurity Program Management, DoD Information Technology Security Certification and Accreditation (C&A) Process, and the Intelligence Facility Operating Instructions/local procedures. The contractor shall be responsible for all required IT systems technical security certifications and accreditations, such as Authority to Operate (ATO), and will maintain all completed packages on file. Also, the contractor shall inform the Senior Intelligence Officer (SIO) and/or Special Security Officer (SSO) whenever a change is made to classified equipment; i.e., swapping servers, hard drives, PC's, etc. COMSEC User. The IT Specialist may be required to perform duties as COMSEC user to include: inventory, destruction, receipt and transfer of COMSEC materials as well as using keying material to key crypto equipment and the daily advancement of keyed crypto equipment assigned to the Intelligence Facility. What qualifications do you look for? You might be the IT Specialist we're looking for if you have: TS SCI Clearance At a minimum, the administrator shall have a background in system setup, user maintenance, system security, backups and restores, e‐mail administration, TCP/IP, DNS, network interfaces, connectivity and workstation Must have a minimum of five (5) years of experience performing VTC system administration and Senior IT system administration duties on unclassified and classified Shall have active IT certifications in compliance with AFMAN 17‐1301 and DoD 8570.01‐M. (Sec +, Comptia etc.) Ability to work independently without supervision with strong leadership, communication, and organizational skills. Air Force or military veteran preferred. What kind of benefits does Terrestris Offer? We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S. DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.

Why Numotion? Numotion is nationally recognized as a leader in the CRT industry giving us unparalleled abilities to reach new customers. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are helping more people live more freely. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based in open dialogue, active listening and ongoing definitive actions. Numotion offers all ATPs a full range of administrative and technical support, so you can provide best in class service to your customers. In addition, with the ability to work with both Medicare and Medicaid, as well as most health insurance plans, we have an even larger base of individuals with whom we can work. In addition to all this, for those without an active ATP certification, or for those looking to enter the Assistive Technology field, Numotion offers the nation's only ATP Development program. The program combines mentorship opportunities with one of our experienced ATPs combined with extensive training materials and support to help prepare you for both the RESNA ATP exam as well as a successful career as an ATP. More information about the program can be found here. What you can expect: Numotion is actively seeking strong Assistive Technology Professionals (ATP) to join our commercial sales team. The Assistive Technology Professional designs custom assistive technology to meet the mobility objectives of our customers and their clinicians, and plays a pivotal role in improving the quality of life of the individuals we serve by providing mobility, independence and positioning. * Maintains and improves upon existing relationships with current accounts and builds new ones with prospective accounts. * Evaluates customers for Rehab equipment needs, delivers and fits equipment, and assures that the customer's functional goals are met. * Completes sales orders in a timely manner ensuring all required documentation is accurate and complete * Responds to customer and referral inquiries, requests and complaints in a timely manner. * Assists in the education of customer service and delivery staff regarding the proper use, selection and servicing of Rehab Technology products. * Meets all set productivity and performance standards. * Maintains certifications and licenses; obtaining all required continuing education annually to assure no lapse in coverage; stays abreast of funding requirements and technological advances within the Rehab Technology industry What you need to succeed: * Current Assistive Technology Professional certification required (unless joining our ATP development program) * For Development program candidates: consideration is given to those with relevant clinical or academic backgrounds. * 2-5 years of experience in the Complex Rehab Industry preferred. * Bachelor's degree in a related field is preferred but not a must * Clinician (OT, PT, COTA, PTA, RN) or health related degree preferred * Active driver's license Numotion is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or disability status

Technology/Computer Technician Computer Technician

Under the direction of the Director of Information Technology and Systems, the network system analyst support end users throughout the facility with installation and configuration of software and devices. Serves as a resource for troubleshooting software and device conflicts and errors. Working knowledge of Operating Systems, Microsoft office, windows server, local area networks, cabling and telephone systems. Reports to: System Director IT&S FLSA Status: Non-Exempt ESSENTIAL FUNCTIONS * Recognize priority work orders and act on them accordingly. * Achieve smooth operation of all computer, printer, facsimile, and telephone related hardware through installation of common PC hardware and troubleshoot device conflicts and remedy PC errors. * Maintain the MedHOST Security files as it pertains to user security * Maintains the confidentiality of patients' records and employee information and uses discretion in discussing such information. * Always explains status of work orders or condition of users systems so that end-users understand changes made or delays in completion of work. * Takes departmental call as required and responds to pages in a timely manner per hospital policy. Care of the Environment Recognizes unsafe acts or conditions as defined by SageWest Policies and Procedures and takes immediate action to correct these acts or conditions. NONESSENTIAL FUNCTIONS * Provide end-user education as requested by the Director. * Participate in IS Department performance improvement activities as requested. * Detect equipment malfunctions, report same to the proper authority and know the safe limits of equipment operation. * Responds to Directors request for information and assistance within time frame determined by the Director. * Executes job duties to achieve optimal productivity and efficiency, making best use of time during shift. * Gives accurate attention to detail when completing PC records, asset records, work orders while performing job functions. * Demonstrates a thorough knowledge and understanding of policies and procedure in performing job duties. FUNCTIONAL DEMANDS Physical Demands Lifting & Carrying: May be expected to lift up to 50 lbs with or without assistance on occasion. Pushing & Pulling: May be expected to push or pull 50 - 150lbs with assistance on occasion. Position requires regular and consistent stooping, kneeling, crouching, reaching, standing, walking, pushing,pulling, and lifting of objects. Will be expected to use proper body mechanics. Hand Use: Manual dexterity is essential to perform designated duties. Both fine and gross motor skills are required. Working speed may be crucial. Talking/Hearing/Visual Acuity: Will be required for performance of the job. Environmental Conditions Universal Precautions - OSHA Job Exposure Category 1. This position includes tasks that routinely involve exposure to blood, body fluids, or tissues including blood-borne pathogens and patient disease processes. This position is subject to atmospheric conditions that affect the respiratory system: fumes, odors, dusts, mists, gases or poor ventilation. Qualifications JOB SUMMARY Under the direction of the Director of Information Technology and Systems, the network system analyst support end users throughout the facility with installation and configuration of software and devices. Serves as a resource for troubleshooting software and device conflicts and errors. Working knowledge of Operating Systems, Microsoft office, windows server, local area networks, cabling and telephone systems. Reports to: System Director IT&S FLSA Status: Non-Exempt ESSENTIAL FUNCTIONS * Recognize priority work orders and act on them accordingly. * Achieve smooth operation of all computer, printer, facsimile, and telephone related hardware through installation of common PC hardware and troubleshoot device conflicts and remedy PC errors. * Maintain the MedHOST Security files as it pertains to user security * Maintains the confidentiality of patients' records and employee information and uses discretion in discussing such information. * Always explains status of work orders or condition of users systems so that end-users understand changes made or delays in completion of work. * Takes departmental call as required and responds to pages in a timely manner per hospital policy. Care of the Environment Recognizes unsafe acts or conditions as defined by SageWest Policies and Procedures and takes immediate action to correct these acts or conditions. NONESSENTIAL FUNCTIONS * Provide end-user education as requested by the Director. * Participate in IS Department performance improvement activities as requested. * Detect equipment malfunctions, report same to the proper authority and know the safe limits of equipment operation. * Responds to Directors request for information and assistance within time frame determined by the Director. * Executes job duties to achieve optimal productivity and efficiency, making best use of time during shift. * Gives accurate attention to detail when completing PC records, asset records, work orders while performing job functions. * Demonstrates a thorough knowledge and understanding of policies and procedure in performing job duties. FUNCTIONAL DEMANDS Physical Demands Lifting & Carrying: May be expected to lift up to 50 lbs with or without assistance on occasion. Pushing & Pulling: May be expected to push or pull 50 - 150lbs with assistance on occasion. Position requires regular and consistent stooping, kneeling, crouching, reaching, standing, walking, pushing,pulling, and lifting of objects. Will be expected to use proper body mechanics. Hand Use: Manual dexterity is essential to perform designated duties. Both fine and gross motor skills are required. Working speed may be crucial. Talking/Hearing/Visual Acuity: Will be required for performance of the job. Environmental Conditions Universal Precautions - OSHA Job Exposure Category 1. This position includes tasks that routinely involve exposure to blood, body fluids, or tissues including blood-borne pathogens and patient disease processes. This position is subject to atmospheric conditions that affect the respiratory system: fumes, odors, dusts, mists, gases or poor ventilation.

* This shift requires availability after 5 PM, as well as some weekends. * Looking for full-time or part-time * Must have hustle and a sense of urgency * The ability to manage people Mission Statement: Through skilled and devoted team members, Broulim's will provide the highest levels of Guest Service, Quality, and Value in a clean, enjoyable environment, thereby ensuring profitability and growth. Vision Statement: Broulim's Fresh Foods will always strive to be the best Independent Grocer in our communities. Broulim's Absolutes: fundamental practices that align our actions to our Mission and Vision Statements Positive Attitude Guest Courtesy Work Quality Punctuality & Attendance Adherence to Policy Teamwork Honesty & Integrity Work Quantity Appearance & Neatness Goal Achievement Essential Job Duties and Responsibilities 1 - Skilled and Devoted Team Members * Comply with all company policies, programs, and directives as specified by your manager and in the Team Member Manual. * Participate in setting and achieving goals to further your skills and engagement at time of your Evaluation. * Assists in the training and development of other Front-End team members. 2 - Guest Service / Team Work * Deliver excellent guest service through a friendly and courteous behavior by greeting, assisting, and responding to guest's needs in order to promote Broulim's image and increase guest confidence and loyalty. * Maintain a high level of coordination and communication with other departments to ensure a smooth flow of products and service throughout the store and within the meat department. 3 - Quality and Value * Responsible to see that all doors are locked including back receiving doors and proper lights are turned off, i.e. front parking lot, store overheads, cooler lights, backroom, case lights, department prep areas etc. as directed by supervision. * Be knowledgeable about services offered at the service desk including but not limited to, lottery processes, Rug Doctor, Coin Star, rain checks, refunds, money grams and money orders. Properly handle tobacco products. Communicate any issues to Front-End Manager. * Observe the front-end for proper coverage during high volume times and ensures additional help as needed. Maintains knowledge of operating cash register and performs all related checkout procedures in a fast, efficient, friendly, and accurate manner. Completes all procedures and responsibilities within company, state and federal guidelines as directed by Front-End Manager and Store Management. * Maintains knowledge of current produce codes to assure fast and accurate check out for guest. * Possesses knowledge and follows all I.D. policies (Broulim's, State, and Federal) on checks, tobacco, alcohol, and WIC. * Is aware of Ad items, special prices, coupon deals in Single Point and Store Coupons, Plus Program and other features that apply to the stores sales program. * Notifies proper personnel of any pricing errors or items not found in file discovered through the process of the checkout function. This is accomplished by filling in a "Not on File Slip". * Ensure that all cash tills are counted by checker at the beginning of their shift and that tills are properly pulled at the end of their shift. Have knowledge of how to fix mistakes in tills as checkers are checking out or as needed throughout shift. Know how to secure safe, and print proper end of day reports when service desk closes. * Maintain knowledge of all product locations and assists guests as necessary. * Once Store Director has left for the night, walk departments continuously watching for cleanliness (spills, carts, sweeps), inventory levels (out of stocks and pull downs), and proper guest service. Responsible to log department walks and outcome in walk log. Walk will include all isles and watching for signage and tags ensuring that they are properly attached to the correct product. You may be called to bag, check, and assist at service desk. You will also be required to respond to all pages. * Responsible to see that all refrigeration temperature is checked and to ensure all are working properly and maintaining product. Have knowledge of what temperatures are appropriate for each cooler or freezer as they differ from product to product. * Communicate out of stock needs to department closers, i.e. ground beef. Accomplish all department pullbacks on all items that need to go to the cooler. * Understand each departments order postings, and know how to handle orders. Always communicate to department opening managers, by posting order and contact information in respective department, the details of the order and a contact phone number. * Know how to fill out all injury reports for team members, guest accidents or guest property loss. Immediately report all severe accidents to the Store Director and fax a copy of report to corporate office attention Debbi ************. 4 - Environment * Promote a high level of morale and respect within department and store, utilizing friendly professional methods of honest and open communication, thereby being a positive example to others. * Ensure that all store cleanup and maintenance duties are complete in all departments and all department closers are checking in and communicating all department needs with the night closing manager before leaving. 5 - Profitability and Growth * Ensure company standards for safety are maintained. * Ensure company standards for sanitation are maintained. * Ensure company standards for productivity are maintained. Position Requirements To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity and guest service. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Desired knowledge, skills and abilities 1. Ability to read, interpret and apply common sense understanding to instructions, policies and procedures either written or oral. 2. Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with guests and team members. 3. Ability to accept constructive review and be accountable for one's own success. 4. Must have ability to work weekends, evenings, and holidays. 5. Must possess integrity, a positive attitude, be mission driven, and be self-directed with a shared passion for Broulim's Mission. 6. Certificates / Licenses: Tobacco and Alcohol Policy Certified 7. Minimum Age: 18 years of age. 18 years of age to sell tobacco products and 19 years of age to sell alcoholic beverages. 8. Experience: None required / Cash handling experienced preferred. 9. Equipment: Cash Register, Ten Key 10. Basic math skills required: Basic math skills using units of money, weight, measurement, volume, addition, subtraction, multiplication, division, and percentages required. 11. Physical / Sensory Demands: the work environment characteristics described here are representative of those an associated encounters while performing the essential functions of this job. Work is generally performed in a safe and comfortable store environment with the possibility of infrequent exposure to cold and hot conditions. Occasional 0%-25% Regularly 25%-75% Constantly over 75% Standing x Walking x Carrying x Color Vision x Climbing Step Stool & Ladder x Hearing x Talking x Speaking / Articulation x Prolonged Sitting x Driving a Motorized Vehicle x Manual Dexterity - Hand / Finger Coordination x Grasping / Squeezing x Kneeling x Crawling X Balancing X Sustained Bending X Operating Foot Controls X Crouching X Pushing / Pulling x Repetitive Motion x Typing x Mousing x Feeling x Overhead Reaching (while lifting) x Floor to Shoulder Lift x Waist to Shoulder Lift x Overhead Lift x Lifting * under 25 lbs. x * 25 lbs. to 50 lbs. x * over 51 lbs. x