Water Technology Support Specialist II
Technical Internship Job 19 miles from Tucson
Marana is one of the fastest-growing communities in Southern Arizona, located approximately 20 minutes northwest of downtown Tucson and 75 minutes southeast of Phoenix. The Town makes its decisions based on a Strategic Plan that has five focus areas: Cherished Heritage, Vibrant Community, Thriving Commerce, Healthy Lifestyles, and Proactive Public Services.
Marana's standards are high. We are an organization of excellence and have developed four Cultural Value Statements that provide the guidelines for how we work together. Our Cultural Values are: Dedicated Service, Respect, Teamwork and Engaged Innovation.
The Town of Marana is seeking a Water Technology Support Specialist II to work in the Water Department. The planning and installation of infrastructure to support the Town's rapid growth is critical to the department's current and future operations. This position will assist the SCADA Administrator in providing technical support for the Water and Water Reclamation divisions' SCADA system and other software and hardware.
The Town offers a competitive benefits package: **************************************************************************
Expected Hiring Range: $24.31 - $29.78
Salary Range: $24.31 - $35.25
* placement within the expected hiring range is dependent on direct experience, internal equity and/or budget
* Assists in system analysis, troubleshooting, network configuration and planning of the Department's new and existing SCADA system, telemetry system and other technology utilized by the Department.
* Provides end users with support and training by ensuring all issues are addressed and seen thru resolution; and provides training on new and existing SCADA applications and network systems with direction from SCADA Administrator.
* Participates in the development of specifications, standardization, and planning of industrial control systems to meet current and future needs of Marana water and wastewater utility.
* Researches various fields depending on the needs of SCADA and instruction provided by SCADA Administrator. Configures, tests, evaluates, and installs SCADA equipment/instruments, software, network, and radio communications. Installation of radio equipment requires the use of a bucket truck with boom lift or equivalent with heights exceeding 35FT. Uploads/downloads PLC programming as determined by SCADA Administrator. Performs Telemetry panel and SCADA equipment maintenance. Adds inventory to asset management software as required.
* 24/7 on call status.
* Associate's degree in Electronics, Computer Technology or closely related field. (Additional relevant professional experience may substitute for required education on a year-for-year basis.)
* Over one year experience in control systems, system automation, network operations, or a closely related field.
An equivalent combination of education and relevant experience that provides the desired knowledge, skills & abilities to successfully perform essential functions may be considered.
Additional Requirements:
* Must pass a pre-employment physical and a 25 pound lift test
* Valid Arizona Driver License
* Ability to pass both of the Town of Marana background check and a motor vehicle records check.
PREFERRED QUALIFICATIONS
* Over two years of experience working with water and wastewater SCADA systems
* Experience with Win-911 and Rockwell Automation systems
* Experience with microwave radio communication systems.
* Experience with industrial electrical systems.
* Experience with industrial drives, MCV, Flow Meters, Transmitters, etc.
* Experience with Allen-Bradley Stratix switches.
RECRUITMENT PROCESS
To be considered for this position, all applicants must complete the Town of Marana application form in its entirety online at ********************************************** Providing a resume is welcome; however, it will not substitute for completing all required sections of the application. Minimum qualifications will be reviewed and evaluated based solely on the information provided in the application. Incomplete applications or applications lacking the required details may result in disqualification from the hiring process.
Job posting will remain open until a sufficient number of applicants have met the minimum requirements. A first review date of applications will be conducted on 4/16/2025.
APPLICATION STATUS UPDATES
All status updates regarding your application will be sent via email. Please ensure you provide a valid email address and regularly check your inbox, including your junk or spam folders, for important notifications throughout the hiring process.
TOWN OF MARANA CONTACT INFORMATION
11555 West Civic Center Drive
Marana, AZ 85653
****************
ph ************** / fx **************
QUESTIONS
Human Resources Staff Contact
Nikki Hemphill / ************ / **********************
For technical issues with the NEOGOV site, please contact Customer Support at **************.
The Town of Marana is an equal opportunity employer. If you require a reasonable accommodation at any stage of the application/exam process due to a disability, please contact the Human Resources Department prior to any deadlines related to this recruitment process. Please contact the Human Resources Department if you would like this publication in an alternative format.
PC Support Technician
Technical Internship Job In Tucson, AZ
A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description
High School Diploma with 1 to 3 years experience. Main Responsibilities: Provides basic troubleshooting assistance and ticket resolution for personal computer users. Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs. Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. Recommends hardware solutions regarding personal computers in assigned areas. Assists with computer studies, projects, and implementation of policies throughout area of assignment. Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. Experience working with personal computer hardware, software, systems, local area networks and terminology. Good organizational and problem solving skills. Ability to operate computer peripherals including monitors, printers and scanners.
Qualifications
Only US Citizen and Green Card holder
Additional Information
Kind Regards
Ben Mukherjee
Technical Recruiter
Integrated Resources, Inc.
IT Life Sciences Allied Healthcare CRO
Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I
DIRECT # 732-429-1926
(BOARD) # 732-549-2030 - Ext - 312
LinkedIn: https://www.linkedin.com/pub/ben-mukherjee/36/934/99a
Gold Seal JCAHO Certified ™ for Health Care Staffing
“INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year in a Row)
Technical Transfer Specialist
Technical Internship Job In Tucson, AZ
Our client, leading leader in life sciences and diagnostics, is looking for Technical Transfer Specialist based out of Tucson, AZ.
Duration: Long term contract (Possibility of further extension)
Assist in coordination between Operations and the Development, Regulatory and Project team while launching new Assays, Reagents and Bulk materials used in tissue diagnostics. Ensure that all Operations needs are met from a manufacturability, quality, cost and schedule perspective. The application of program management skills, lean manufacturing principles, process engineering and sound scientific rigor are essential to ensure that new Assays, Reagents and Bulk materials are introduced into the existing manufacturing processes. Ensure that the requirements for a minimum viable product are met within Operations and clearly communicates project risks and proposes gap closure plans to eliminate these risks. This position will also support, as needed, the transfer of products from site to site or site to supplier within the US.
Responsibilities:
Learn and apply Technology Transfer standard work to continuously improve the transfer process
Understand and communicate manufacturing best practices at the site and communicate minimum requirements to the core project team to ensure manufacturability and scalability
Learn and incorporate manufacturing requirements into development projects to ensure robust technical transfer into operations by providing input at the design stage for design for manufacturing
Execute Validation protocols with assistance from other Technical Transfer Specialists and utilize Good Manufacturing Processes (GMP) and standards for transferred products
Qualifications:
Bachelor's Degree BS in an Engineering/Engineering Technology or Life Science discipline with 1-3 years of experience
Basic understanding of assay, bulk and reagent manufacturing processes and design and the ability to apply scientific method as it relates to production
Company Benefits: Medical, Dental, Vision, Paid Sick leave, 401K
If interested, please send us your updated resume at hr@dawarconsulting.com/***************************
Delivery/ Technology Specialist
Technical Internship Job In Tucson, AZ
The Royal Automotive group is seeking a talented individual for our Technology/Deliver Specialist role. As a Lexus Technology Specialist, you will play a vital role in enhancing the ownership experience for our customers by providing expert guidance on vehicle technology and product features. You will assist customers with questions and training on their new or Certified Lexus vehicles, ensuring they understand and utilize key technology features, including Safety Connect and Service Connect. Your in-depth product knowledge will allow you to address a wide range of customer inquiries beyond technology, making you a valuable resource for both our sales team and Lexus owners
This position is for FULL TIME ONLY.
RESPONSIBILITIES
Assist customers with any question/training of technology for a new or Lexus Certified vehicle. This includes enrolling customers in Safety Connect and Service Connect so the customer understands how to utilize the various features of those apps
Understands the vehicle product knowledge to assist customers with questions outside of the technology features
Complete all certifications with the manufacture to maintain the latest vehicle technology and product knowledge as well as attend any required training courses required for the position
Maintains a presence at the "Technology Station" in our showroom
Be available for customers to answer specific questions and be a valuable resource for both the sales department and customers
Field incoming phone calls from current Lexus owners who have specific technology questions for their particular vehicle
Able to visit customer's home or business to help program their garage door or gate control function or assist them with another function they are struggling with
Keeps a team first mentality
Attends meetings when necessary by management
Maintain a business casual appearance, and professional demeanor at all times.
QUALIFICATIONS
High school diploma or GED
Neat, clean, and professional appearance
Must be self-motivated and able to work in a team environment
Must have strong communication, presentation, and writing skills
Must have an impressive work-ethic
Must have an unrestricted driver's license and clean driving record
Technician Specialist (Tucson AZ)
Technical Internship Job In Tucson, AZ
At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.
It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.
About The Role - 32428 - Technician Specialist (Tucson AZ)
The Technical Specialist acts as a company representative at various client sites within the North America region to provide training and technical expertise, maintenance and repairs, and support of GroundProbe's products.
What you will be doing
* Work safely, and with regard to the safety of others, including:
* Compliance with all WHS policies and procedures
* Actively work to improve safety in the workplace.
* Install and integrate Slope Stability Radar/Laser systems as required for customers throughout North America (US, Mexico, and Canada)
* Commission and decommission Slope Stability Radar/Laser systems
* Monitor and present Slope Stability Radar/Laser data
* Provide on-site training and technical support to customers
* Maintain Slope Stability Radar/Laser systems minimising downtime and meeting customer needs
* Perform technical support work on GroundProbe technologies at remotes sites and from GroundProbe's office
* Assist with marketing and development of a positive image of GroundProbe, it's technologies and its employees
What you will bring
* Basic understanding of computers
* Ability to troubleshoot issues with and engine or generator
* Ability to travel between countries/states via air
* Extensive relevant technical work experience in a customer service based organization or similar
* Proven potential or track record of success
* Bilingual (English/Spanish a plus)
Role dimensions
* Location: Based in Tucson AZ
* Work Schedule: Monday through Friday
* Travel: This position will require you to travel up to 50%-75% of the time between the US, Canada and Mexico and you will be exposed to challenging working environments. There are times when there will be little notice provided before travel is required due to the safety critical need of our customers. Every effort will be made to minimize last minute travel plans, but there are times where it will be unavoidable. You can expect to be away from home for periods of at least 7-10 days at a time.
Your qualifications
* High School diploma or equivalent
* Qualification or relevant experience in Electrical, Mechanical or Electronic discipline(s)
* Unencumbered Manual Driver's License
* Ability to obtain national police clearance certificate for work at mine sites
How you shape and influence others
* Demonstrates courage, resilience and flexibility
* Strong reputation for integrity, ethics, personal values and solid character
* Solid interpersonal & communication skills
* Self-aware and open to feedback
* Work effectively across teams
* Able to work independently with only targeted supervision
* Productive without compromising quality
* Highly reliable and motivated to excel
What we offer
As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.
You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.
Compensation
* Full Time Salary
* Travel Uplift payment for nights away from home
(Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future.
Benefits (Full Time Benefits)
* Medical Insurance - Employee pays a monthly premium
* If employees enroll in the Medical Plan they are automatically enrolled in our Dental and Vision Plan at no additional cost. If employees do not enroll in Medical, they are not eligible for Dental or Vision.
* Life Insurance Coverage
* Short Term Disability
* Long Term Disability
* 401k Option with employer match
* 10 paid vacation days per year
* 10 paid sick leave days per year (no carry over)
* 10 paid holidays
* Bereavement Leave
* Flexible work schedule
* All business travel expenses paid for by company
We respect and value all
Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.
Nearest Major Market: Tucson
Delivery/ Technology Specialist
Technical Internship Job In Tucson, AZ
The Royal Automotive group is seeking a talented individual for our Technology/Deliver Specialist role. As a Lexus Technology Specialist, you will play a vital role in enhancing the ownership experience for our customers by providing expert guidance on vehicle technology and product features. You will assist customers with questions and training on their new or Certified Lexus vehicles, ensuring they understand and utilize key technology features, including Safety Connect and Service Connect. Your in-depth product knowledge will allow you to address a wide range of customer inquiries beyond technology, making you a valuable resource for both our sales team and Lexus owners
This position is for FULL TIME ONLY.
RESPONSIBILITIES
* Assist customers with any question/training of technology for a new or Lexus Certified vehicle. This includes enrolling customers in Safety Connect and Service Connect so the customer understands how to utilize the various features of those apps
* Understands the vehicle product knowledge to assist customers with questions outside of the technology features
* Complete all certifications with the manufacture to maintain the latest vehicle technology and product knowledge as well as attend any required training courses required for the position
* Maintains a presence at the "Technology Station" in our showroom
* Be available for customers to answer specific questions and be a valuable resource for both the sales department and customers
* Field incoming phone calls from current Lexus owners who have specific technology questions for their particular vehicle
* Able to visit customer's home or business to help program their garage door or gate control function or assist them with another function they are struggling with
* Keeps a team first mentality
* Attends meetings when necessary by management
* Maintain a business casual appearance, and professional demeanor at all times.
QUALIFICATIONS
* High school diploma or GED
* Neat, clean, and professional appearance
* Must be self-motivated and able to work in a team environment
* Must have strong communication, presentation, and writing skills
* Must have an impressive work-ethic
* Must have an unrestricted driver's license and clean driving record
The Royal Automotive group is seeking a talented individual for our Technology/Deliver Specialist role. As a Lexus Technology Specialist, you will play a vital role in enhancing the ownership experience for our customers by providing expert guidance on vehicle technology and product features. You will assist customers with questions and training on their new or Certified Lexus vehicles, ensuring they understand and utilize key technology features, including Safety Connect and Service Connect. Your in-depth product knowledge will allow you to address a wide range of customer inquiries beyond technology, making you a valuable resource for both our sales team and Lexus owners
This position is for FULL TIME ONLY.
RESPONSIBILITIES
* Assist customers with any question/training of technology for a new or Lexus Certified vehicle. This includes enrolling customers in Safety Connect and Service Connect so the customer understands how to utilize the various features of those apps
* Understands the vehicle product knowledge to assist customers with questions outside of the technology features
* Complete all certifications with the manufacture to maintain the latest vehicle technology and product knowledge as well as attend any required training courses required for the position
* Maintains a presence at the \"Technology Station\" in our showroom
* Be available for customers to answer specific questions and be a valuable resource for both the sales department and customers
* Field incoming phone calls from current Lexus owners who have specific technology questions for their particular vehicle
* Able to visit customer's home or business to help program their garage door or gate control function or assist them with another function they are struggling with
* Keeps a team first mentality
* Attends meetings when necessary by management
* Maintain a business casual appearance, and professional demeanor at all times.
QUALIFICATIONS
* High school diploma or GED
* Neat, clean, and professional appearance
* Must be self-motivated and able to work in a team environment
* Must have strong communication, presentation, and writing skills
* Must have an impressive work-ethic
* Must have an unrestricted driver's license and clean driving record
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Veterinary Technician Student Externship - Oro Valley, AZ
Technical Internship Job In Tucson, AZ
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment.
TALENT + CULTURE AT VEG
At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG is always the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!
ABOUT THE EXTERNSHIP
VEG's Veterinary Technician Student Externship Program gives vet tech students hands-on experience in emergency medicine while working alongside our credentialed, emergency veterinary technicians. Students will focus on honing their emergency skills including obtaining patient vitals, processing laboratory samples, caring for hospitalized patients, triaging emerging cases, and collaborating in a fast-paced environment. If you're as interested in emergency medicine as we are, we'd love to have you!
Note: This is an unpaid externship and rabies vaccinations are required unless your school's rabies mitigation policy allows you to be unvaccinated and still handle unvaccinated pets.
* Flexibility: YOU Choose the length of your externship to meet your school's requirements
* Location: YOU choose where you'd like to extern (depending on hospital bandwidth)
* Mentorship: YOU will be supported by a credentialed veterinary technician
* Focus: YOU will be fully-immersed in what emergency medicine truly entails
REQUIREMENTS
* Currently enrolled in an AVMA accredited veterinary technology or veterinary nursing program (or one actively seeking accreditation) and will be in a class that requires externship hours and/or skills. This application is not for veterinary students or veterinary assistant students - only veterinary technology or veterinary nursing students.
* Your externship must need to begin within 6 months of application.
* You must be vaccinated for rabies unless your school's rabies mitigation policy allows unvaccinated students to handle unvaccinated animals.
Vltor Technical Support Advisor
Technical Internship Job In Tucson, AZ
As a Technical Support Advisor within our manufacturing plant, you will play a crucial role in ensuring smooth operations and efficient problem-solving processes. You will be responsible for providing guidance and assistance to the support team, resolving escalated issues, and implementing strategies to enhance productivity and customer satisfaction.
Supervisory Responsibilities:
None
Competencies:
Senior-level customer service experience, including troubleshooting assistance and guidance to customers.
Lead and motivate the support team, fostering a positive work environment and encouraging collaboration and innovation.
Possess strong communication skills, empathy, and passion for delivering a superior customer experience.
Must have a comprehensive understanding of firearms, accessories, and related products.
Previous experience in a customer service role, with a proven track record resolving complex customer inquiries and complaints.
Know the federal, state, and local firearms laws and regulations, including background check procedures, age restrictions, and licensing requirements.
Essential Functions:
Must have fast and accurate data entry skills, as well as a strong attention to detail. These skills are necessary to ensure timely and accurate processing of customer orders and support requests.
Onboard new customers, including set up in the Company's planning system.
Enter new orders into the Company's resource planning system database.
Onboard new customers, including set up in the Company's planning system.
Maintain accurate records of customer interactions, including case notes, resolutions, and feedback, to track performance and inform decision making.
Process or modify customer orders as a result of technical correspondence.
Serve as the primary point of contact for resolving complex and escalated customer issues, utilizing advanced problem-solving skills and technical knowledge.
Generate system RMAs for customer returns.
Learn and operate resource planning software.
Learn the VLTOR product line to assist customers with basic technical questions.
Enter and support all web orders for VLTOR.
Identify areas for improvement in support processes and procedures, implementing solutions to streamline operations and enhance efficiency.
Provide some support for social media with ideas and pictures.
Enter sales orders as needed (especially custom-builds).
Research other platforms for interface with VLTOR products or recommendations on technical questions.
Effectively communicate with customers, visitors, and all members of the company at various levels.
Collaborate with other departments, such as production, engineering, and quality assurance, to address customer issues and drive continuous improvement initiatives.
Excellent communication skills, with the ability to effectively convey technical information to diverse audiences.
Strong customer service skills, focusing on building rapport, addressing customer needs, and resolving inquiries.
Work with minimal supervision.
Maintain a neat and professional appearance while representing the company. This includes dressing appropriately and grooming oneself in a professional manner. It helps to project a positive image and create a good impression on clients and customers.
Verbally provide customers with insights and recommendations to encourage sales.
Diagnose returns and advise customers and internal staff of necessary disposition.
Communicate with the manager on return issues to clarify any problems.
Occasional overtime may be required to meet customer requirements.
Serve as a backup for VLTOR order requests for processing.
Adhere to safety protocols and maintain a clean and organized work area.
Non-essential Functions:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.
Minimum Qualifications (Education, Experience, Skills):
A high school degree and industry experience.
Small arms weapons experience required.
Understand the function and ability of firearms at all levels.
Excellent problem-solving abilities, with a focus on finding efficient and effective solutions.
Proven experience in a support or customer service role within a manufacturing environment.
Knowledge of the VLTOR product line is preferred.
Experience with lean manufacturing principles and continuous improvement methodologies is preferred.
Working knowledge of the Microsoft Office suite.
Essential Physical Requirements:
Able to sit and work at a desk for long periods.
Ability to lift up to 45 pounds when needed.
The ability to move around the plant and office environment comfortably, including walking, standing, and occasionally lifting and carrying items.
Other Physical Requirements:
This is a designated safety-sensitive position.
Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
Administrative and Technical Support Specialist
Technical Internship Job In Tucson, AZ
**Amentum is seeking highly motivated, self-starting office Administrative Support. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Ability to obtain and maintain a Secret clearance. **
**Responsibilities:**
+ Records and file management
+ Employee in- and out-processing
+ Assist in managing DOD, DSS, and local office policies and programs
+ Support the field office chief in scheduling
+ Correspondence drafting and routing
+ Travel planning (Defense Travel System [DTS] or MyTravel)
+ Conference room coordination
+ Office equipment and supply inventory maintenance
+ Government timecard program (DAI) management
+ Receipt and routing of office mail/correspondence
+ Management of task management (CATMS) system
+ Assist in execution of office training program
+ Responsible for inputting and managing data bases as directed
+ Some locations may require local travel within the U.S. (
+ Working with teams and independently required
**Requirements:**
+ Active clearance required
+ Ability to obtain and maintain a Secret clearance.
+ High School Diploma or equivalent
+ 2 years of administrative experience
+ Working knowledge of general office procedures
+ Fluency in English, both oral and written
+ Strong typing skills
+ Organizational skills
+ May be required to lift general office items (20-30lbs)
+ Expected in office work five days a week with occasional telework that is dependent on the government's needs.
+ U.S. driver's license and be capable of operating government vehicles.
+ Travel may be required.
**Preferred:**
+ Intermediate to high proficiency in Microsoft applications, particularly Word, Excel, PowerPoint, Outlook, and MS Teams
+ Familiarity with the Defense Travel System and timekeeping management programs a plus.
+ Knowledge of operating office equipment (fax, copy machine)
**Work Environment, Physical Demands, and Mental Demands:**
This is an in-office position, with no unusual hazards, occasional lifting up to 20-30 lbs., constant sitting while using a computer, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities to communicate, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans (******************************************* and Labor Laws Posters (********************************************************* .
IT Support Services II-Help Desk
Technical Internship Job In Tucson, AZ
Who we are Integrated Axis is a leading Managed Services Provider (MSP) located in Tucson, AZ with clients located across the US. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.
Level II Reactive Services Support Technician
We are looking to fill this role in Tucson, AZ as an addition to our Services Team. This role could also lead into Field Service calls also.
Your day to day
Troubleshoot various client issues via remote support technologies
Project planning, coordination and vendor management
Configure and troubleshoot Office applications (all versions)
Configure and troubleshoot VMWare host servers
Install, Configure, manage and troubleshoot Active Directory, to include users, groups and OU's
Troubleshoot Firewall, Switches, VPN connections, and other network equipment
Troubleshoot Wireless Access Points and wireless client connections
Configure and troubleshoot Windows 7, 8/8.1, 10, 11
Configure and troubleshoot Windows Servers (all versions)
Configure and troubleshoot server services such as: DNS, DHCP, DFS, IIS, ISA, ISS, etc.
Configure and troubleshoot digital certificate implementations
Additional requirements that are not necessarily technical in nature include:
Manage, track, and enter documentation for scheduled tickets in the queue
Document all activities related to tickets and any non-client related work
Configure and troubleshoot various medical and dental software and hardware systems
Provide support and perform activities relating to current or upcoming projects
Fulfill weekend monitoring, after hours support or other activities as needed
Able to perform complex tasks and projects with little direct supervision
Your experience
Multi-tasking, attention to detail, a strong work ethic, and a love for IT work are absolute requirements for this position.
Ability to handle diverse situations on a daily basis is required, as is the flexibility to work extended hours as needed.
This position requires technical skills, people skills, and an ability to track multiple tasks and client activities simultaneously.
What we do for you
At Integrated Axis we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.
Benefit Highlights
Competitive benefits package, including medical, dental, vision, and life insurance
401k match
Flexible PTO
10 Holidays including your Birthday and a Floating Holiday!
Gym reimbursement
Amazon Prime reimbursement
40 Hours for Volunteer Time
Paid Maternity and Paternity leave
Paid certifications
Learning and development programs
IT Help Desk Support - Level III
Technical Internship Job In Tucson, AZ
Summary Our client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of a Help Desk Support Level III Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST! No exceptions!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Kaseya RMM and Autotask PSA Experience a plus
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
Technical Support Representative - Petroleum
Technical Internship Job In Tucson, AZ
Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.
Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.
What's exciting about the role
The Verifone Helpdesk Technical Support Representative supports users with troubleshooting Verifone petro products, software, and services through a unique blend of customer focus and technical expertise. This position is responsible for diagnosing and troubleshooting customer requests and issues via phone, chat, and email within a 24 x 7 x 365 high-availability on-site call center environment. In addition, this position also supports internal customers and performs
other duties as assigned.
Requirements and Responsibilities
* Fluency in English
* Assist customers with inquiries related to installation, operation, maintenance, and training for products and applications.
* Develops and maintains positive customer relations and coordinate with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
* Diagnose mechanical, hardware, software and systems failures using established procedures.
* Follow documentation and training materials to diagnose, resolve, and escalate customer calls.
* Serve as a contact on technical and service-related problems with both internal and external customers.
* Enter all call activity into the online Technical Support database and provide documented information to the Knowledge Base.
* Assist team members with customer call support and act as a knowledge resource for Legacy.
* Research and handle complex calls as directed.
* Schedule service calls and escalate to other departments for customer support as needed.
* Able to operate under moderate supervision.
* Preform all duties on time and proactively improve customer relations and internal processes.
Our commitment
Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Technical Support Associate
Technical Internship Job In Tucson, AZ
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PC Support Technician
Technical Internship Job In Tucson, AZ
HIGHLIGHTS Contract to hire Hourly / Salary: Based on Experience Residency Status: US Citizen or Green Card Holder ONLY Our client is looking for a PC Support Technician to join their team! Soft Skills:
Strong character and professional demeanor.
Presentable and reliable (must have a dependable car).
Teachable and a team player.
Open to candidates of all ages but must have:
Eagerness to learn from our client.
Excellent listening skills (verbal and written).
Troubleshooting, resourcefulness, and R&D skills.
Additional Attributes:
Comfortable helping clients physically move equipment when downsizing or relocating.
Technical Skills:
Proficient in:
Windows 10 and 11.
Mac systems.
Networking.
Nice to have: Smart TVs (e.G., Roku).
Nice to have: AV systems (e.G., Bose).
"We are GTN –The Go To Network"
Software Engineer Intern
Technical Internship Job In Tucson, AZ
The Intelligence Production Solutions Division (IPSD), part of the Decision Advantage Solutions Business Area, is currently seeking a Software Engineering Intern to work in our Tucson AZ office in support of the Chinook Program starting in Summer 2025. The responsibilities for this position may include all aspects of the software development lifecycle, usually relating to and/or supporting current courses of collegiate study.
Primary Responsibilities
Participate in peer code reviews to improve the quality of code written by other team members.
Create new applications or updating existing applications based on user requirements.
Communicate with customer and other team members about project status and issues that arise.
Create prototypes of new technologies and features for potential incorporation into future products.
Debug computer code to fix errors and improve performance.
Test software for bugs or other issues that may affect functionality or the user experience.
Review documentation about new technology releases or product updates to ensure understanding of how the new system works.
Conduct research on new technologies and techniques to identify opportunities for improvement.
Analyze data to identify trends and formulate solutions.
Basic Qualifications
US citizenship is required per contract.
Ability to obtain and maintain TS/SCI with CI Poly clearance is required per contract.
High school education, or equivalent, and currently enrolled in a Bachelor's degree program in Computer Science, Engineering, or related field.
Experience with at least one major programming language (e.g., Java, C++, Python).
Strong understanding of object-oriented programming concepts.
Excellent problem solving and debugging skills.
Ability to work independently and as part of a team.
Strong written and verbal communication skills.
Preferred Qualifications
Experience with multiple programming languages.
Experience with software development tools (e.g., Eclipse, Visual Studio, Git).
Experience with databases (e.g., MySQL, Oracle, MongoDB).
Experience with web development technologies (e.g., HTML, CSS, JavaScript, PHP).
Original Posting Date
2024-10-14
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range
Pay Range $44,850.00 - $81,075.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Tech Donor Support
Technical Internship Job In Tucson, AZ
Responsibilities: - Responsible for preparing the donor, donor area and equipment for the pheresis process. - Prepares the autopheresis machine for the pheresis process. - Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Disconnects the donor when the process is complete.
- Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
- Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
- Alerts Group Leader or Supervisor of donor flow issues.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Understands the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
- Maintains confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform job-related duties as assigned.
Qualifications:
- High school diploma or equivalent required
- Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
- Must be able to perform basic math calculations
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
**Our Benefits**
We encourage you to make your well-being a priority. It's important and so are you. Learn more about how we care (*********************************************************************** at CSL.
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (******************************************* .
**We want CSL to reflect the world around us**
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion (********************************************************** at CSL.
**Do work that matters at CSL Plasma!**
R-204712
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. ************************************************
Software Development Intern--Tucson AZ Office Based
Technical Internship Job In Tucson, AZ
Purpose As an intern at Clinisys, based in our Tucon office, you will be assigned to a team and work on real-life software projects that bring our products and services to life. You will have direct access to a senior member of the team as your mentor to help you make the most of your internship.
Essential Functions
* Partner with Software Engineers who develop software solutions across multiple subsystems within our applications, including collaboration with requirement definition, prototyping, architectural design, coding, testing and deployment
* Collaborate with colleagues across the world as we work together on common projects
* Understand how our applications operate, and how customers use them
* Research modern technology and development tools to continue to modernize our products
* Demonstrate solutions by developing quality code, code comments, and automated unit tests
* Analyze defects, and collaborate to resolve issues
* Comply with established internal quality systems and standards, best practices, and regulatory requirements
* All other duties and responsibilities as defined
Skills needed to be successful.
* Clear, effective verbal and written communication skills
* Good collaboration and teamwork skills
* Initiative and a willingness to learn new concepts
* Experience with data structures or algorithms
* Functional knowledge of relational and/or non-relational databases
* Ability to work independently and adapt to in person or remote environment
.
Required Experience & Education
* Undergraduate student currently pursuing CS or applicable technology-based degree with graduation date by 2026
* 3.0 overall GPA
* Familiarity with software development life cycle, software testing methodologies, and quality assurance
* Commitment to work onsite in our Tucson AZ office a minimum of 4 days per week.
Preferred Experience & Education
* Knowledge of medical devices or healthcare software
* Some experience with git
* .NET and C# knowledge is a plus
Supervisory Responsibilities
* None
Highlights of Clinisys Culture
From our business casual dress policy and flexible work schedules, to our mission driven organization that supports those who support healthcare organizations, Clinisys promotes work-life balance for all of our employees. We place emphasis on training and development, encourage promotion from within and encourage cross-functional team participation. These ideals together foster a culture of professional growth and development for our employee.
Benefits
The starting pay range for a candidate selected for this posit generally within the range of $23.00 to $27.00 per hour. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.
Physical Requirements
* Work is performed in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 10 pounds with assistance as part of office routine.
* Travel may be required.
Clinisys' Commitment to Equal Opportunity
Clinisys is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.
General Guidance:
This job description is meant to provide an accurate depiction of tasks and accountabilities that are most often associated with this role. While we strive to provide an accurate depiction, nothing in this description restricts the company from changing, reassigning, expanding, or reducing scope of accountabilities and is subject to change at any time.
Modeling & Simulation Engineering Technical Fellow
Technical Internship Job In Tucson, AZ
**Country:** United States of America ** Onsite At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
As the **Modeling & Simulation Engineering Technical Fellow** , you will participate in unique multi-disciplinary research across integrated product teams consisting of Guidance, Navigation and Control (GNC), Signal Processing and missile-and-sensor-level Performance Simulations. You will develop the road map for high fidelity performance simulations that include multiple sensor channels, scene generation capability, control hardware, physical environment, embedded software, and system performance evaluation including pre-flight prediction, post flight matching, and verification and validation. Modeling & Simulation Fellows are demonstrated industry experts, versatile, imaginative, and eager to share their knowledge.
There's no such thing as a perfect candidate, so don't hold back. Your qualifications could add tremendous value to our team. If you're passionate about what you could accomplish here, we'd love to hear from you.
**This is an Onsite role in Tucson, Arizona**
**What You will Do** :
+ You will act as a strategic visionary, who thinks about where a program or product line is heading or needs to go, while considering the technical aspects of how to get us there and then driving the implementation of that strategy across multiple programs
+ You will be a strong advocate for technical integrity of modeling and simulation products across multiple programs and product lines
+ You will be viewed as an expert and serve as a consultant to the organization to help develop technologies to achieve organization growth targets in modeling & simulation, algorithm development, or performance-related studies
+ You will be the technical expert in a team environment on diverse projects, providing solutions to create high fidelity simulations and models for missile system design, performance assessment, flight test support, trade studies and evaluations
+ You will work alone, or through oversight of teams, to solve the hardest Modeling and Simulation obstacles
+ You will oversee a technical team, mentor engineers, and/or manage an engineering project
**Qualifications You Must Have** :
+ Typically requires a Bachelor's degree in Engineering, Science, Physics, Mathematics, or a related STEM degree and twelve (12) years or more of documented work and/or academic experience in the following areas:
+ Experience designing and performing analysis of high fidelity performance simulations
+ Experience programming in C, C++, or other high order language, using tools for evaluation of data sets, and UNIX/Linux based workstations
+ Experience providing Engineering expertise to previous programs, participating in project design reviews and/or peer reviews and preparing/delivering technical briefings to internal stakeholders and external customers
+ Must be the author of intellectual property (patent disclosures) and conference/journal publications in a modeling and simulation technical areas within the past ten (10) years
+ The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
**Qualifications We Prefer** :
+ Advanced Degree in Engineering, Science, Mathematics, or related STEM degree
+ Recognized technical authority in modeling and simulation, proven knowledge of fundamental concepts, high level of expertise to drive technical solutions and well known with established relationships in industry
+ A strategic visionary who does not operate in a silo, but can think about where a program or product line is heading or needs to go, while considering the technical aspects of how to get us there
+ Ability to participate in definition of team goals, provide solutions to complex technical tasks, mentor and advocate for respect, diversity and ethics
+ Complementary expertise in the areas of signal processing, guidance navigation & control, or hardware design and test
+ Business development experience including technical and cost proposal preparation and program management experience and familiarity with defense product lifecycles
+ Excellent verbal and written communications with internal and/or external customers and team members
+ Current Secret or Top Secret Department of Defense Clearance
**What We Offer** **:**
+ Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the superior benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care
+ Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
The salary range for this role is 160,000 USD - 322,000 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link (******************************************************** to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Administrative and Technical Support Specialist
Technical Internship Job In Tucson, AZ
Amentum is seeking highly motivated, self-starting office Administrative Support. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Ability to obtain and maintain a Secret clearance.
Responsibilities:
Records and file management
Employee in- and out-processing
Assist in managing DOD, DSS, and local office policies and programs
Support the field office chief in scheduling
Correspondence drafting and routing
Travel planning (Defense Travel System [DTS] or MyTravel)
Conference room coordination
Office equipment and supply inventory maintenance
Government timecard program (DAI) management
Receipt and routing of office mail/correspondence
Management of task management (CATMS) system
Assist in execution of office training program
Responsible for inputting and managing data bases as directed
Some locations may require local travel within the U.S. (
Working with teams and independently required
Requirements:
Active clearance required
Ability to obtain and maintain a Secret clearance.
High School Diploma or equivalent
2 years of administrative experience
Working knowledge of general office procedures
Fluency in English, both oral and written
Strong typing skills
Organizational skills
May be required to lift general office items (20-30lbs)
Expected in office work five days a week with occasional telework that is dependent on the government's needs.
U.S. driver's license and be capable of operating government vehicles.
Travel may be required.
Preferred:
Intermediate to high proficiency in Microsoft applications, particularly Word, Excel, PowerPoint, Outlook, and MS Teams
Familiarity with the Defense Travel System and timekeeping management programs a plus.
Knowledge of operating office equipment (fax, copy machine)
Work Environment, Physical Demands, and Mental Demands:
This is an in-office position, with no unusual hazards, occasional lifting up to 20-30 lbs., constant sitting while using a computer, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities to communicate, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.
Technical Support Associate
Technical Internship Job In Tucson, AZ
HSL Asset Management, LLC is hiring for a Technical Support Associate! The Technical Support Associate is charged with assisting all relevant HSL personnel in the administration of Yardi Voyager and ancillary products as well as providing front-line support to the same personnel including HSL Corporate office personnel.
Qualifications:
* High school diploma or General Education Degree (GED).
* Good Organizational Skills.
* Good written and verbal communication skills.
* Good time management skills.
* Intermediate to Advanced Yardi Voyager experience, preferred.
* Intermediate hardware & networking knowledge, preferred.
* Proficient in PC applications, including Microsoft Office.
* Computer proficient in various Windows operating systems.
Knowledge, Skills and Abilities:
* Working knowledge of eviction law, Fair Housing mandates, and other legal issues affecting property management.
* Attention to detail.
* Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
* Ability to interpret a variety of instructions furnished in written or verbal form.
* Strong analytical ability but also the ability to connect and engage with people.
* Effectively present information and respond to questions from various individuals and groups.
* Must have the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
* Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
* Ability to write reports, business correspondence, and procedure manuals.
Responsibilities and Duties:
* Review, track, prioritize, and resolve or forward inbound Tech Support requests and tickets.
* Perform troubleshooting steps on hardware & software.
* Assist in managing and tracking computer devices & other ancillary hardware.
* Manage user setup and tracking of login information for multiple platforms.
* Process Change of Status (COS) to update required access to necessary platforms.
* Process the setup and tear down of Property Access Requests (PARs).
* Assist with questions on basic Voyager workflow issues
o (i.e., unable to generate renewal letter, Deposit Accounting, Write-Offs, Etc.)
* Manage Payment Processing Dashboard.
* Assist with adding new properties and entities into Yardi Voyager.
* Attend weekly conference calls/meetings with vendors.
* Generate and distribute weekly reporting.
* Assist in tasks associated with Accounting Month End (AME).
* Assist in updating Yardi training manuals or related materials.
* Attend quarterly Community Director meetings to provide updates and answer any FAQs.
* Assist with the management of Box.com cloud file storage.
* Assist with the management of Wells Fargo electronic petty cash system.
* Assist Director of Information Technology with the implementation and rollout of new products and integrations.
* Assist in transactional and lease file auditing as needed.
* Attend training, webinars, conferences, and other events as needed to develop skills and knowledge relating to Yardi and other areas of technical support.
* Other duties as assigned.
Travel and Physical Requirements:
* Rare need (5% to 15% of the time) to utilize personal transportation to conduct training sessions off-site or to visit properties as needed.
* Must have valid driver's license and automobile insurance.
HSL Asset Management LLC. Is an Equal Opportunity Employer and does not discriminate based on race, color, religion, national origin, sexual orientation, gender, pregnancy, age, disability, or any other protected classification under federal or state law. Reasonable accommodations may be made for persons with disabilities.
HSL Asset Management LLC. emphasize a team approach and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives and will conduct all business in accordance with HSL Asset Management's policies and procedures, Fair Housing, Americans with Disabilities Act, and all other compliance laws pertaining to apartments. E-Verify Employer.