Technical Internship Jobs in Duluth, GA

The successful candidate will have solid knowledge of Windows Desktop, iOS, system imaging, application deployment methods, and desktop support. This role will be part of a small team that is responsible for the entire IT infrastructure. This is a hands-on and in-office role that includes all service desk support activities including (but not limited to) installing, configuring, and maintaining Windows Desktops, Smart Phones, Tablets, Printers, and various other types of hardware and software. Must have experience with Microsoft Windows 10/11, Microsoft 365, Microsoft server applications including Active Directory in a 24/7 working environment. Must be able to provide after-hours supportwhen necessary and provide remote support as needed. The candidate must have 1-2 years of experience working in a service desk support or system administrator capacity or similar role. This role requires after-hours communication. The position reports to the IT Support Manager, who manages the Service Desk team. Job Purpose: To support all end-user support including desktop, phone, laptop, iPhone/iPad services, tier 1 support for network, and infrastructure services, for employees. The candidate may interface with consultants and vendors to manage specialized hardware and software solutions. Main Duties: Performs general problem solving and assistance on diverse software applications, desktop/laptop solutions, iphones, ipads and other hardware systems for department users. Performs varied technical assistance and maintenance including end user troubleshooting, ticketing system documentation, conference room and facilities technology support. Analyzes service desk tickets and performs proactive problem management based on recurring issues related to IT services Coordinates and maintains network users provisioning, security policy assurances, tracking inventory levels of equipment and materials. Performs imaging, patch management, remote deployment, and access management functions for end user technology services Performs technical systems support, maintenance, and testing for proper upkeep of systems; may troubleshoot and resolve system hardware, software, and network failures and conflicts. Participates in and researches new technologies to enhance user experiences, and provide high quality customer service support for IT services. Performs the installation, configuration and maintenance of computers, workstations and other related equipment and devices. Manages and maintains service desk related tools and platforms including (but not limited to) M365, Active Directory, MS Intune, FreshService etc. This includes designing, configuring, maintaining and using the tools to provide IT services to the firm. Maintains working knowledge of technology, equipment, applicable laws, regulations, standards and/or systems as it relates to end user systems. Develops and maintains knowledge management artifacts, SOP's and other knowledge collateral (for internal IT and external users) to enable smooth service desk operations Additional desirable experiences: Provides individual and/or group instruction and training on new or updated technologies. Participates in the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates. Experience and certifications in M365 Administration, Printer and Conference Room maintenance etc. Technical Attributes: Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications. Ability to perform preventive maintenance on systems software, applications, hardware, networking, and communications. Knowledge of current technological developments/trends in desktop and end user computing services. Strong interpersonal and communication skills and the ability to work effectively with peers. Strong focus on customer service and customer satisfaction Ability to determine computer problems and to coordinate hardware, software, and/or network solutions. Ability to analyze and resolve computer problems. Ability to communicate technical guidance and instruction to users and diagnose problems. Ability and willingness to become a subject matter expert & share knowledge with the rest of the team. Personal Attributes: 1-2 years as an IT support level one/two or similar role with at least 2 total years of information technology professional experience Able to prioritize, manage and track multiple activities and tasks over prolonged periods of time Excellent verbal and written communication skills Willingness and ability to assist those who are less comfortable with technology Flexibility to work on-site in a rotating shift schedule of 8 hours between 8am and 7pm Enthusiastic approach and “can-do” attitude Resilient, copes well under heavy workloads Strong problem-solving skills Must be able to work well on a small team and take on additional duties as needed Portray a strong sense of urgency with a focus on user satisfaction

The Technical Support Analyst is responsible for providing advice and troubleshooting, determining, and implementing a plan for resolution for issues raised by external customers and internal resources. They work closely with many areas of the organization to include Client Services, Transformation, Engineering, and external customer resources in support of these objectives. Responsibilities include daily support process participation, customer advocacy and continuous support feedback to the Customer Success team. ROLES & RESPONSIBILITIES: Technical Services Functions Operates Care Logistics' 24/7 technical support services in partnership with Manager, Customer Support Ensuring customer satisfaction post software implementation by independently providing support to customers who are experiencing problems or issues with a product or service. This may involve troubleshooting hardware or software problems, answering technical questions and providing guidance on product usage via email or phone Communicating with customers in a clear and concise manner. This may involve explaining technical concepts in non-technical language or translating complex technical information into easily understandable terms Serve as an advisor to post live customer technical resources or application administrators to isolate root causes of technical issues and guide customer on alternative solutions Represents company as first point of contact for technical issues for post live customers Exercise discretion and independent judgement to evaluate technical impact to customer operations, consider multiple possibilities for resolution and determine need to escalate issues resulting in the utilization of additional company resources based on severity Own coordinating triage, data collection, solution brainstorming, solution selection, solution execution and status communication during critical situations with multiple internal departments and customer resources Ensuring customer support problems are resolved promptly and effectively according to the support policies and procedures. This may involve working with other internal departments or external vendors to resolve more complex issues Documenting customer interactions, including the nature of the problem, steps taken to resolve the issue, and any follow-up that may be required Updating internal technical documentation to reflect changes in products, services, or processes. This may involve adding new information, modifying existing content, or removing outdated information. Maintaining technical knowledge by staying up to date with the latest company product developments and technical trends to provide effective technical support to customers Participating in after hours on-call, utilizing additional support staff and other Solutions Delivery resources as needed Reporting customer related activities, issues, escalations, and enhancements accordingly to management in adherence to support policies and procedures Providing assistance with customer data analysis and analytics requests Conducts job duties in accordance with the Corporate Values and Culture Respects all individuals without regard to their position. Understands that there is no class system. Seeks first to understand before responding, doesn't rush to judgment. Takes ownership of self and working team. Conducts self with intellectual honesty; is willing to admit mistakes and understands strengths and weaknesses. Believes and operates under the principle “If it's to be, it's up to me” Functions in a fail-safe environment that forgives and focuses on solutions. Will encourage and support other associates, creating an environment to be one's best. Communicates problems directly, not engaging in rumors or gossip. Embraces a “Team-First” vs. “Me-First” attitude. Understands that the possibilities for success are limitless when one is impervious to who gets credit. Doesn't take credit for other's accomplishments and will give other's credit with praise and recognition. Always tries to do what's right with a firm sense of integrity and ethics, behaving in a manner consistent with principles of moral conduct. QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS: Bachelor's degree or certifications in related technical field required Experience with Windows and Microsoft Office required 1 - 2 years of customer service experience preferred AWS Cloud experience desired Knowledge of Linux/Unix systems desired Knowledge of SQL desired KNOWLEDGE, SKILLS, AND ABILITIES: Ability to develop strong and productive working relationships with others Ability to form strong team bonds and enhance team performance Good organizational and quality management skills with ability to handle multiple, competing tasks and priorities Ability to cope with innovation and methodology changes in a fast-paced environment Good interpersonal skills with ability to effectively communicate with a diverse group of stakeholders (prospects, clients, hospital executives, nurses, implementation staff, etc.) Good oral and written communication skills Good customer management skills Good time management skills Good observational skills to collect data and validate information Good critical thinking skills to resolve incidents quickly and consistently Good analytical skills with the ability to critically evaluate information gathered from multiple sources, reconcile conflict using independent judgement, relay high-level information with details to appropriate resources Ability to contribute to and maintain technical documentation

Job Title: PC Workstation Refresh Technician - Intermiodate Schedule: On-site (5 days a week), 8 AM - 5 PM Salary: Based on experience Position Overview: seeking a PC Workstation Refresh Technician to support and manage our robust Microsoft-based network. The ideal candidate will have experience with Windows operating systems, Microsoft Office 365, MS Teams, and basic desktop and networking support. This role will focus on building and deploying new devices, troubleshooting hardware and software issues, and ensuring seamless network communication. Key Responsibilities: Provide support for a Microsoft-based network running Windows 10/11, Microsoft Office 365, MS Teams, etc. Offer basic desktop and networking support, including troubleshooting OS error conditions, IPConfig Command, Active Directory, DHCP, DNS, and Group Policy. Execute equipment replacement activities, including receiving, moving, and staging equipment for build/imaging. Conduct pre-deployment asset discovery by interviewing clients and scanning existing assets for applications and settings. Utilize KP tools to execute PC activity, including data transfer, recovery, and profile management. Collaborate with teammates to identify process improvements and escalate issues as needed. Update the asset management system to reflect work performed, and monitor daily activity. Perform PC hardware and software installation and maintenance. Troubleshoot network usage and resolve communication problems independently. Assist other technicians as needed. Required Qualifications: Minimum of 2 years of experience in PC support and deployment. Minimum of 2 years of experience in PC hardware troubleshooting and repair. At least 1 year of experience with direct client interaction and proven customer service. Proficiency in installing Windows, software, and applications. Strong attention to detail with the ability to follow written and verbal instructions. Quick learner with the ability to manage multiple tasks simultaneously while maintaining quality results. Professional appearance and behavior, including punctuality. Experience with Microsoft Office Applications (Word, Excel, PowerPoint, Access). Adaptability to changes in processes or required activities. Commitment to learning and relating technical concepts promptly. Preferred Qualifications: Experience in healthcare IT is a significant plus. Mac experience is a plus. Physical Requirements: Ability to lift up to 50 lbs (requires two people) as needed, at least once a week. Regular lifting of up to 20 lbs as needed, at least once a week. Equipment & Travel: Technicians may be required to transport equipment valued at up to $3,000 in their personal vehicle. This may occur daily, with an average transport distance of 20 miles. Driving a KP vehicle may be required at some sites; technicians must be trained and certified to ensure insurance coverage through KP. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

About Us: Softwave TRT is a pioneering medical technology company committed to enhancing tissue healing and regeneration through innovative shockwave therapy solutions. Softwave TRT seeks a motivated and experienced Medical Equipment Service Manager to lead our talented team of Applicator Bench Technicians. This individual will ensure high-quality maintenance and assembly of medical devices, technical leadership, and a collaborative and efficient working environment. Key Responsibilities: Supervise and manage the daily operations of the Applicator Bench Technician team. Oversee mechanical and electrical repairs, small-part assembly, soldering, and light drilling tasks. Ensure adherence to quality standards and project timelines. Provide hands-on support and troubleshooting for complex repairs and assembly processes. Train, mentor, and evaluate team members to maintain high performance and technical proficiency. Manage workflow and prioritize tasks to meet production goals. Maintain an organized, safe, and clean workspace. Provide lifecycle management of medical and testing equipment including safety testing. Establish standards and procedures for equipment maintenance, testing, calibration, documentation and inventory processes. Qualifications: Associate degree or equivalent experience preferred; additional technical certifications are a plus. Minimum of 3-5 years of experience in related areas required. Minimum 1-3 years supervisory experience required. Proven leadership or supervisory experience in a technical environment. Proficiency with Microsoft system applications. Project Management experience is a plus. Strong organizational, communication, and problem-solving skills. Ability to use measurement tools, hand tools, and power tools with expertise. Compensation and Benefits: Salary Range: Competitive Salary Comprehensive benefits package, including health, dental, and vision insurance. Monday-Friday schedule for a great work-life balance. Opportunity to work with innovative technology in a growing industry.

Product Support Specialist - Late Shift Support (2pm - 10pm EST) Department: Support Reports To: Support Manager Supervisory Responsibilities (if any): N/A Job Scope and Accountabilities: At Kahua, Product Support Specialists provide technical support to Kahua's customers and partners with their use of our Application Platform as a Service solution and our suite of applications for construction project management. Product Support Specialists are assigned a shift each workday where they use their expertise to analyze reported issues, determine root causes, and recommend solutions. Key Responsibilities: Consistently demonstrate Kahua's core values Utilize product knowledge, issue investigation skills, and prior experiences to troubleshoot and resolve reported issues Prioritize support issues and manage backlog of open tickets Consistently demonstrate patience and professionalism in all customer and team interactions Attention to detail Effectively communicate with customers and other Kahua employees Offer best practice solutions to user questions about the Kahua platform Replicate issues and determine proper escalation path to achieve resolution in a timely manner Assist new users with the onboarding experience Document problems, diagnostics, interactions, next steps, and solutions (knowledgebase) in a CRM tool Collaborate with peers, engineers, and third-party vendors to resolve customer issues, maintaining complete ownership of issues from beginning to resolution Follow up with customers to ensure accurate and timely resolution for their issues Provide an extraordinary customer service experience Identify opportunities for continuously improving our customers experiences with Kahua Strong written and verbal communications skills, with proven experience interacting with a range of personalities and styles, to establish effective relationships at all levels of the organization Able to quickly learn systems, processes, and procedures, grasp technical concepts, and adapt easily to change Must have a passion for learning and demonstrable intellectual curiosity Able to manage competing demands, multiple priorities, while remaining adaptable and flexible Willingness to work a defined shift based on customer volume Experience Required: 4+ years of performing construction software support experience, OR other relevant experience in support or similar industries may be considered in lieu of experience listed Education/Professional Qualifications: Bachelor's degree in business, engineering, IT, or construction preferred. Other relevant experience will be considered in lieu of one of the bachelor's degrees listed Interpersonal Skills: Ability to quickly learn software applications Strong attention to detail and organizational skills, confidence, curiosity, a desire to solve the puzzle Takes immediate action on assignments and uses own initiative to perform other tasks that help team achieve its goals Analytical thinking skills to help define test scenarios Ability to interact and communicate with team members, management, business sponsors, and non-technical clients Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the peers Ability to direct, assign, review, and provide critical feedback on the work of others in a constructive, solution-oriented manner Exhibits alignment with Kahua's Core Values of Teamwork, Customer Focus, Continuous Improvement, Performance and Work-Life Balance Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. At Kahua, we value a diverse, inclusive workforce and we provide equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at *****************.

JOB TITLE: IoT Integration Specialist DEPARTMENT: Business Strategy - IoT An entry-level position as an IoT Integration Specialist for the Business Strategy Department will support customer onboarding, training, adoption, retention, and satisfaction with TOTO's Smart products and technologies. DUTIES AND RESPONSIBILITIES: Manage installation of smart restroom devices and provide training and ongoing support Regularly monitor and analyze data and share insights with customers Technical Sales and Support - Provide sales support, lead meetings with customers, communicate with customers' IT team on connectivity, and manage and support the IoT solution deployment (pre and post-sales support). Handle outages and provide support for hardware/gateway problems at customer locations Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: None QUALIFICATIONS: Bachelor's degree in Computer Science, Electrical Engineering, Information Technology, or a related field Strong interpersonal, presentation, verbal, and written communication skills are a must. Strong troubleshooting and analytical skills Willingness to learn new tools and technologies and stay current with market trends Must be organized and able to successfully manage multiple requests and projects with shifting and/or growing job responsibilities. Have a can-do attitude with a take-ownership approach Strong interpersonal skills Must be a strong team player with excellent written and verbal communication skills in English Ability to accept personal accountability and ownership for areas of responsibility Must be detail-oriented. Willingness to travel for training and meetings related to this position Regardless of Position/Title, all employees are expected to provide the highest level of customer service and kindness for the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

Tyler Technologies is seeking a Software Development Intern. Tyler has an agile, fun, fast-paced and stable environment. Tyler's goal is find extremely strong developers that have a passion for writing software. Tyler hires developers of all experience levels, but specifically looks for those that have a strong natural affinity and ability in development that can work in a team environment. The ideal candidate would have the following characteristics: * Understanding of software design principles * Extremely strong problem-solving skills * Abstract problem solver * Desire to work in fast-paced agile environment * Ability to work on multiple projects at once and switch contexts quickly * Ability to quickly absorb complicated frameworks and business rules * Passion for software development * Can move a complicated project forward without heavy direction Responsibilities Participate in the complete software development lifecycle and QA. This includes: requirements analysis, design, QA analysis, implementation, unit testing, deployment tools, and maintenance. As a member of a self-organizing SCRUM team, the job duties may vary, depending on the needs of the team. Qualifications * Knowledge of a high-level language and coding principles * Willingness to learn C#, Node, and Angular technologies * Willingness to learn QA methodologies/practices * Willingness to learn Cloud frameworks * Currently studying Computer Science / Computer Engineering or similar degree focus

Required Skill: Javascript coding knowledge is required. We are looking for enthusiastic and driven Intern to join our 2025 Summer Internship Program! We're hiring for our 2025 internship program. As a GoTo Foods Digital Technology Intern, you will be involved in a wide range of projects working with front and back end technology to assist our franchisees. This role will strengthen your skills while gaining experience in a cultivating Digital Technology team. This internship is paid and will run 10-12 weeks. The program is scheduled to start mid-May. Hybrid - This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely. Hybrid-Atlanta * Must be currently pursuing a bachelors or masters degree relevant to the discipline * Examples include Computer Science and Computer Engineering * Work experience is not required, but any work experience is a plus * Community and campus involvement is a form of work experience * Coding Knowledge Required * Proven work ethic * Ability to work well with others * Positive attitude * Willingness and eager to learn * Knows how to take initiative * Ability to embody our 5 values: * Respect - We treat everyone with the highest level of dignity and integrity. * Ownership - We hold ourselves and each other accountable for the results we deliver. * Opportunity - We seize the moment and help our people reach their full potential. * Together - We recognize that teaming up is the best way to get it done. * Service - We take pride in the quality of our interactions serving customers & each other.

The Technical Support Specialist support to retail, industrial and institutional customers, concentrating on our key accounts with regard to software and troubleshooting of Gravotech marking machines. The right candidate will be able to prioritize multiple tasks with time sensitive deadlines. This person will need to be organized and can keep track of multiple customer issues. The candidate needs to work closely with customers and members of the sales team to address customer concerns during the startup process as well as provide high level customer support for key accounts after installation is complete. This person should have strong communicative skills and must be able to write complex service reports in technical terms. All reporting must be timely and detailed. Requirements Three+ years related experience and/or training, or equivalent combination of education and experience. Mechanical and electronic repair background required. Experience with working in a medium volume call center. Customer service background required. Able to work nights and weekends, when required. Answers incoming ACD calls for GVT products. Assists customers with questions regarding configuration. Assists customers with questions regarding operation. Assists customers with questions regarding software. Assists customers with questions regarding applications. Determines if parts are required. Place part orders. Request dispatches of Field Technicians. Enter detailed information in JDE. Work with customers via chat software. Reply to each customer e-mail request . For On-site Repairs Schedule time and date with the customer. Arrange travel either by car or air depending on distance. Analyze the customer equipment on-site. Perform adjustments if required. Order and replace parts if required. Generate an on-site report with details of what was found and what repairs were done. Make recommendations on the report of how to improve operation and to note any problems with the customer's environment and/or application. Generate the paperwork to ensure proper billing of the customer.

OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class financial organization. OTR has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution since 2016! Please note: We do not sponsor work-related visas.** As a Technology Intern, you will be working alongside our development teams to contribute to best-in-class solutions for our clients. Responsibilities: Provide entry- to intermediate-level professional engineering services Participate in engineering or technical design projects and programs to develop professional skills and expertise that will support the design and engineering of solutions. Participate in the design, planning and implementation of projects and initiatives. Interact directly with colleagues and clients in the planning of assignments and the resolution of day-to-day problems. Receive guidance, training, and mentoring from more senior team members in designing, planning and carrying out activities and assignments. Conduct original design and/or research and prepare reports based on findings, to included recommendations or alternative proposals for action. What we look for: Working towards a degree in CS, MIS, or IE Proficient in software programing or other software development related tasks Experience with .Net and/or React is preferred but not required Strong communication and problem-solving skills Competitive nature with a sense of urgency in a fast-paced environment Possess organizational skills in a detail-oriented setting Team player with ability to multitask in a results-driven environment Aptitude towards software development principles and strong desire to learn OTR's mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers, and a culture that provides the opportunity for employees to achieve greatness. OTR Solutions is an Equal Opportunity Employer

Intralot, Inc . is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience Bachelor's degree in computer science, Information Technology or related field or equivalent combination of training and experience 1-3 years experience as a helpdesk support technician Under direct supervision of the Information Technology Manager, performs the following duties and responsibilities: Respond to requests for technical assistance in person, via phone, chat, or email Diagnose and resolve technical hardware and software issues Research questions using available information resources Advise user on appropriate action Follow standard help desk procedures Log all help desk interactions Administer help desk software Follow up with customers and users to ensure complete resolution of issues Redirect problems to correct resource Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions Inform management of recurring problems Stay current with system information, changes, and updates Help update training manuals for new and revised software and hardware Train computer users as necessary Clean up computers Participant in rotating on-call schedule Knowledge, Skills and Abilities Experience using Helpdesk Ticking Systems (Jira preferred) Knowledge of networking, backup and data communication systems and procedures Strong analytic, troubleshooting skills Strong verbal and written communication skills Ability to understand Intralot software and hardware applications as applied to the Helpdesk position Knowledge of and experience with the technologies and systems used by the company, with particular emphasis on Microsoft Operating Systems and software Experience using MS 365 is a plus Experience imaging computers, using remote access Experience managing 1st level support Ability to work in a team environment with multiple projects and priorities. Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State Lottery and Intralot USA is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot is a Equal Opportunity Employer

Welcome! Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Key Responsibilities Develop content requirements by working with other ADTRAN personnel, such as Engineers, Product Managers, Project Managers, and Salespersons; outside the company with customer technical personnel. Adhere to established departmental and company standards, including pre-established guidelines, writing style, content organization, file maintenance, tracking processes, and all release processes. Develop new and revised technical publications through all stages, from inception to release, while following established departmental and company standards, including writing style, content organization, file maintenance, tracking processes, and release processes. Provide intra-departmental technical and project development support by disseminating information. Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the Company. Basic Qualifications Currently pursuing or recently graduated with a degree in Technical Communications, English, Journalism, Computer Science, Engineering, or a related field. Have an overall GPA of 3.0 or higher Writing ability; command of English language both written and verbal - strong communication skills Excellent interpersonal skills Aptitude to understand technology Experience with or the aptitude to learn Adobe FrameMaker and Madcap Flare No travel is expected for this position Preferred Qualifications (Optional) Familiarity with telecommunications concepts, practices, and procedures a plus Knowledge of Internet technology a plus Knowledge of XML, markdown, RST a plus Knowledge of engineering development tools, like Git, a plus Drive to find solutions to complex problems

About Us Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey. As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community. In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued. Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth. Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders. Job Summary The School of Science and Technology is seeking interns to participate in software development for nonprofit partners beginning in Fall '24. During a three-month period, interns will collaborate with faculty to design, develop, test, and deploy software for a nonprofit organization client. Ideal candidates possess knowledge in software development lifecycle, version control (git), project management tools (JIRA, Trello), programming languages, web development basics (HTML/CSS, Javascript, web APIs), and additional frameworks and libraries. Responsibilities * Meet regularly with supervising faculty and nonprofit representatives. * Travel to partner nonprofit sites when necessary. * Collect requirements and design a software architecture to provide solutions to client s needs. * Develop and test software and deploy working software. * Report and keep track of progress using project management software. * Use version control software effectively to keep track of development. * Test quality and performance of developed software. Required Qualifications * Must be enrolled in a minimum of 6 credit hours at Georgia Gwinnett College. * Must enroll in ITEC 4900 IT Internship course if selected. * GPA of 2.5 or higher * One reference from an IT professor and one from faculty mentor * Must be in good academic standing and maintain for the duration of employment. * Must be in good conduct standing with the Office of Student Integrity and maintain good conduct for the duration of employment * At least 3 months experience in once full stack software development technology and willingness to learn more technologies, frameworks, and languages (HTNL/Javascript, Python, etc.) Preferred Qualifications * Completed ITEC 3870 Software Development II course or equivalent knowledge and skills * Currently an ITEC major * GPA of 3.0 or higher * Ability to work with minimal supervision * Exhibits professional demeanor with strong verbal and written communication skills. * Demonstrates the ability to handle confidential nonprofit data with discretion and judgment.. * Ability to be highly organized, attentive to details, time management, and multi-tasking skills. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************ Conditions of Employment Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College, as determined by Georgia Gwinnett College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Equal Employment Opportunity Georgia Gwinnett College is an equal employment, equal access, equal educational opportunity, and affirmative action institution. It is the policy and practice of our institution to recruit, hire, train, promote, retain, and educate persons without regard to race, color, national or ethnical origin, age, disability, sex/gender, religion, sexual orientation, gender identity, genetic information, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, ADA, Sections 503 and 504 of the Rehabilitation Act, AREA, and Executive Order 11246 ). For questions or more detailed information regarding this policy, please contact the Georgia Gwinnett College Human Resources Team at ************** or email **********. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Payroll and Benefits at ************** or email ****************. Any individual who feels that they may have been discriminated against, should contact the Office of Equal Opportunity and Title IX Compliance at ***************. Other Information Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: As a modem control software intern, you will push the boundaries of what is possible in optical network solutions. You will work alongside experienced professionals to ensure the reliability and performance of projects that play critical roles in our network solutions and help build upon our innovative technology. You will also challenge yourself and others by bringing enthusiasm and fresh ideas to new challenges and leading by example. * Develop understanding and expertise in next-gen network solutions using optical transport and switching technologies like OTN, Ethernet etc. * Develop embedded software skills to design, develop, validate and document advanced networking features and capabilities which are deployed in service provider networks. * Trouble shoot and fix reported issues with embedded software, identify root cause, diagnose, debug and deliver robust timely fixes. * Collaborate with multi-functional teams to design, develop and test the next-gen modem technologies. The Must Haves: * Working towards completion of Bachelor's degree in Electrical/Computer Engineering * C, C++ programming language experience * Good knowledge of embedded systems, device drivers, Linux Operating System knowledge, mutual exclusion, synchronization, interrupt handling, inter-process communication, etc. * Positive work attitude, highly motivated and an ability to seek out answers with a willingness to learn and work independently * Strong verbal and technical writing skills * Collaborates well in a team environment The Assets: * Familiarity with datacom & telecom concepts such as DWDM, SONET/SDH, OTN, Ethernet, TCP/IP * Low-level Real-Time Software/Firmware Development * Ability to understand CPU Hardware architectures, Hardware Functional Specifications and Hardware Timing Diagrams * Knowledge of operating systems like Linux, VxWorks or any RTOS * Linux as a software development environment * Exposure to CLI, TL1, SNMP, NETCONF, REST, gRPC. * Design and development tools such as: Git, Eclipse, JIRA, Confluence, GDB, Yocto * YANG modeling language and toolchains * Scripting experience, Python, Go, BASH * Automation and Test Pay Range: The pay range for this position is $26.50 - $37.50 Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. In addition to competitive compensation, Ciena offers students access to the Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation pay as required by applicable laws. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

About the Job As an IT Helpdesk Intern at The Dennis Group, you'll provide technical assistance and support for our internal users. This role involves troubleshooting computer systems, hardware, and software issues, as well as delivering excellent customer service. Primary responsibilities * Provide technical support for issues related to computer systems, software, and hardware. * Maintain and ensure the daily performance of computer systems. * Respond to helpdesk requests from internal users, diagnosing issues and guiding users through problem-solving processes. * Follow up with users to confirm resolution of issues. * Install, modify, and repair computer hardware and software including setting up workstations for users in the Salt Lake City office. * Troubleshoot LAN, VPN, and other network systems, running reports to track recurring issues. * Assist with computer clean-up and maintenance. * Help train users and collect feedback to enhance the customer experience. About You * Currently pursuing an Associate's or Bachelor's degree in Information Systems or a related field. * Minimum GPA of 3.0. * Proficiency in Microsoft Office Suite and Windows operating systems. * Strong communication and interpersonal skills. * Self-motivated, organized, and creative problem-solver. Physical Requirements * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift-up to 15 pounds at times. About Us We plan, design, engineer, and build food plants for major brands across the country and the world. For the past three decades, we've focused exclusively on the food and beverage industry, helping your favorite brands put your favorite foods in the grocery store. Simply put, food isn't one thing we do, it's all we do. Dennis Group offers competitive compensation packages commensurate with experience. We provide comprehensive employee benefits including medical, dental, vision, life and disability insurance, paid time off including an open vacation policy, as well as bonus, profit-sharing, and retirement plans. Dennis Group is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. JOB CODE: 1002274

Software Engineer Intern Help the world buy it and go Cantaloupe is a FinTech company that is constantly evolving the way companies across the globe manage, optimize, and automate the critical decisions made on a daily basis. We are committed to helping businesses grow smarter, better, and faster than ever before. Our vision is to ultimately help the world buy it and go. We are seeking a junior Software Engineer Intern or intern(s) to join our team of savvy technologists You should be ready to be a part of solving complex problems and deliver solutions that make life and work easier to those who use our products. How you'll make an impact, your primary responsibilities: Develop software, write Java and SQL code while learning high standards of quality, scalability, performance, maintainability, security and compliance with PCI and SOX requirements Design new database structures and code, optimized for a high performance and large volume FinTech platform Deliver server side software features using latest long term support Java version 11 and greater Collaborate with our embedded firmware team integrating card reader hardware and telemeters with server platform, as well as Product Management, QA, DevOps and other team members Develop Jenkinsfile Groovy scripts to automate the CI/CD pipeline for builds, deployments and auto tests Iterate and commit code changes to Bitbucket frequently as a member of high performing Agile team using Trunk-based Development methods Follow PCI compliance standards and best practices to ensure safe and secure software products Develop unit and integration test coverage, measured in Clover, before it is released to QA for testing, along with troubleshooting product issues What you will learn: Payment industry SaaS experience Programming languages: Java, SQL, PL/pg SQL, PL/SQL, JavaScript Databases: PostgreSQL Willingness to learn the system and write efficient SQL queries and statements Exposure to with large scalable platforms and databases - over 20TBs Technologies: multithreading, JDBC, servlets, JSP, TCP/IP, SOAP, REST, XML, JSON, HTML, CSS, security, encryption, open source, web development, web services, web protocols Cloud environments: AWS Operating systems: Linux, Windows Agile processes were you will work with team members to estimate tasks and commit to timelines Gain experience with Trunk-based Development methodologies and GitFlow. Ability to work on an Agile SCRUM team Self-starter and quick learner Business results oriented and driven Team player, able to work independently and with other team members in different time zones Excellent interpersonal, communication and presentation skills Ability to think and work “outside the box” Positive attitude, motivation, energy, passion Ability to work well in a fast-paced, agile environment Program Details: Dates: May 27th - August 7th Friday's off! Opportunity to participate in a large group with other interns across multiple departments Mentorship & Coaching Opportunities The position is located in Atlanta, GA. Local candidates preferred. As part of our commitment to maintaining the highest standards of financial integrity, this position may also involve responsibilities related to SOX compliance.

Keysight launched a new software program - PathWave. PathWave software solutions are aiming to provide you improved workflows, faster automation, and more confident decisions. This program is running by Keysight Laboratories. Keysight Laboratories is the central applied research laboratory of Keysight Technologies, dedicated to providing breakthrough competitive advantages that result in market leadership and value for customers. You can join our mission to accelerate the development of data interoperability and data analytics solutions as a software engineer. You will be part of an Agile team on the design and implementation in all stages of development, from conception to production. This intern project includes C#/C++ development, Data, and DevOps. The development work involves data models, unit testing, and IDE integration. The DevOps job involves setting up CI/CD to enable Agile innovation and team collaboration, assisting with the configuration of tools, IDE, and test environment to make the product usable and turnkey. You will obtain hands-on experience on multiple OS platforms like Windows, Linux, and Mac. You will work closely with highly intelligent software developers and enable technology to sustain and enhance their productivity. Job Qualifications Highly dedicated and result-oriented professional Good communication skills Strong interest in robust and efficient software engineering practices Good knowledge about software development tools and current methodologies Working knowledge in C# and C++ or other object-oriented language Demonstrated track record of being versatile, a quick learner, and a critical thinker Currently enrolled with Major in Computer Science, Computer Engineering, Electrical Computer Engineering or an equivalent engineering discipline Job Function *Internships ___________________________________________________________________________________ Careers Privacy Statement ***Keysight is an Equal Opportunity Employer.*** Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Candidates can be considered to work from the following locations: Americas : United States : Georgia : Atlanta Job ID : 38388

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience Bachelor's degree in computer science, Information Technology or related field or equivalent combination of training and experience 1-3 years experience as a helpdesk support technician Under direct supervision of the Information Technology Manager, performs the following duties and responsibilities: Respond to requests for technical assistance in person, via phone, chat, or email Diagnose and resolve technical hardware and software issues Research questions using available information resources Advise user on appropriate action Follow standard help desk procedures Log all help desk interactions Administer help desk software Follow up with customers and users to ensure complete resolution of issues Redirect problems to correct resource Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions Inform management of recurring problems Stay current with system information, changes, and updates Help update training manuals for new and revised software and hardware Train computer users as necessary Clean up computers Participant in rotating on-call schedule Knowledge, Skills and Abilities Experience using Helpdesk Ticking Systems (Jira preferred) Knowledge of networking, backup and data communication systems and procedures Strong analytic, troubleshooting skills Strong verbal and written communication skills Ability to understand Intralot software and hardware applications as applied to the Helpdesk position Knowledge of and experience with the technologies and systems used by the company, with particular emphasis on Microsoft Operating Systems and software Experience using MS 365 is a plus Experience imaging computers, using remote access Experience managing 1st level support Ability to work in a team environment with multiple projects and priorities. Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State Lottery and Intralot USA is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot is a Equal Opportunity Employer

About the Job As an IT Helpdesk Intern at The Dennis Group, you'll provide technical assistance and support for our internal users. This role involves troubleshooting computer systems, hardware, and software issues, as well as delivering excellent customer service. Primary responsibilities Provide technical support for issues related to computer systems, software, and hardware. Maintain and ensure the daily performance of computer systems. Respond to helpdesk requests from internal users, diagnosing issues and guiding users through problem-solving processes. Follow up with users to confirm resolution of issues. Install, modify, and repair computer hardware and software including setting up workstations for users in the Salt Lake City office. Troubleshoot LAN, VPN, and other network systems, running reports to track recurring issues. Assist with computer clean-up and maintenance. Help train users and collect feedback to enhance the customer experience. About You Currently pursuing an Associate's or Bachelor's degree in Information Systems or a related field. Minimum GPA of 3.0. Proficiency in Microsoft Office Suite and Windows operating systems. Strong communication and interpersonal skills. Self-motivated, organized, and creative problem-solver. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift-up to 15 pounds at times. About Us We plan, design, engineer, and build food plants for major brands across the country and the world. For the past three decades, we've focused exclusively on the food and beverage industry, helping your favorite brands put your favorite foods in the grocery store. Simply put, food isn't one thing we do, it's all we do. Dennis Group offers competitive compensation packages commensurate with experience. We provide comprehensive employee benefits including medical, dental, vision, life and disability insurance, paid time off including an open vacation policy, as well as bonus, profit-sharing, and retirement plans. Dennis Group is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. JOB CODE: 1002274