Technical Business Analyst Jobs in Eastpointe, MI

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  • Technical Software Business Analyst

    Tegrit 4.0company rating

    Technical Business Analyst Job 22 miles from Eastpointe

    The Technical Business Analyst Reviews, analyzes and evaluates existing client systems, business processes and user needs. Documents requirements, specifications, process improvements and solutions to meet stated business objectives. Relies on experience and expert judgment to plan project work and accomplish goals. The Technical Business Analyst is a primary interface between the client and the project team and must demonstrate strong leadership and interpersonal skills with a particular focus on software implementation of our Pension Administration Software, Arrivos. Major Job Functions: Understands the complex business issues and data challenges of client's organization and pension system Documents requirements, specifications, business processes and recommendations related to the proposed solution Develops functional specifications and system design specifications to meet business objectives. Facilitates team and client meetings, along with the Project Manager to ensure successful software implementation Works with Development and Quality Assurance teams to complete deliverables, test solutions, record issues and implement changes, as needed Works with Project Managers to develop Statements of Work (SOW) to document project scope, schedule, and cost along with related assumptions and risks Collaborates with Product Development team to analyze, design and communicate business and functional requirements for product enhancements Communicates effectively with clients to identify needs and evaluate alternative business solutions Manages client expectations Travels to client sites (up to 50%) for on-site planning, requirements, training, testing and status meetings Qualifications: Bachelor's Degree (or equivalent work experience) in a technical or business management discipline 3+ years of experience as an analyst in a software implementation environment Experience with SQL for data analysis and reporting High attention to detail, multi-tasking, prioritization and organizational skills Demonstrated client service skills Excellent verbal and written communication skills; ability to solve problems, make sound decisions and resolve conflicts Ability to resolve conflict and negotiate solutions where necessary Ability to prioritize multiple complex projects and meet deadlines Additional Desired Qualifications: Public sector retirement experience Software development experience, ability to read code in C#
    $74k-99k yearly est. 25d ago
  • People Data Analyst (HR)

    Edward Rose & Sons

    Technical Business Analyst Job 17 miles from Eastpointe

    Start with a job, stay for a career. For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work. We are currently looking for a People Data Analyst (HR) for our team in Bloomfield Hills, MI. The People Data Analyst partners with CHRO to analyze work process design and flow, improve processes and leverage the return on people focused technological capabilities. They play a key role in providing business systems analysis “best practices” regarding usage implementation and integration of all HR and HRIS systems. The People Data Analyst will work effectively with peers to set technology priorities and conduct long-term planning. This position also serves as a technical point-of-contact and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The People Data Analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned. What are the responsibilities of the People Data Analyst (HR)? Analyze work process design and flow, improve processes and leverage the return on technological capabilities, play a key role in providing business systems analysis “best practices” regarding usage implementation and integration of all HR and HRIS systems, and will work effectively with peers to set technology priorities and conduct long-term planning. Generate key HR dashboards across the country. Collaborate with internal customers to maintain and develop processes that enhance operational capabilities. Assists in development of standard reports for ongoing customer needs. Helps maintain data integrity in systems by running queries and analyzing data. Coordinate to identify root causes of and solutions to data integrity and system performance issues. Performs system maintenance, including assisting in the review, testing and implementation of HRMS system upgrades or patches. Collaborates with functional and technical staff to coordinate application of upgrade or fix. Maintains HRMS system tables. Provides production support, including researching and resolving HRMS problems, unexpected results, or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements. Recommends process improvements, innovative solutions, policy changes and/or major variations from established policy, which must be approved by appropriate leadership prior to implementation. Performs other related duties as assigned. What are the role requirements? Bachelor's degree in computer science or related field or equivalent work experience. Master's degree in human resource management, MIS, computer science or related degree preferred. At least 4 years related experience required. Experience with creating dashboards and visualizations with Power BI required. Experience with systems integration/implementation. Proficiency working with HRIS, databases and reporting applications (UKG preferred). Solid working knowledge of MS Office applications including Word, Outlook, Excel, and PowerPoint, with at least an intermediate working level of Excel. Understands and uses qualitative/quantitative measurement and data collection design principles. Uses effective approaches for choosing a course of action or develops appropriate solutions to issues that arise. Strong analytical and problem-solving skills. Ability to work independently and with a team. We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workforce. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.
    $58k-83k yearly est. 26d ago
  • Senior Sales Analyst

    Korn Ferry 4.9company rating

    Technical Business Analyst Job 10 miles from Eastpointe

    This Role: Our sales organization is seeking a Senior Sales Forecast Analyst. This is a hybrid work role which reports to the Vice President of Sales Operations, located in the Grand Rapids, MI or Detroit, MI greater areas. Required two days in the office with three days working from home. What You Will Do: The Sr. Sales Forecast Analyst will help the organization plan and optimize sales and inventory strategies in an effort guide the proper allocation of resources in support of achieving corporate performance goals. As a Sr. Sales Forecast Analyst, you will provide accurate and reliable sales forecasts, which will enable the organization to make informed decisions. You will use your analytical skills, attention to detail, and the ability to work collaboratively with cross-functional teams. How You Will Do It: Collaborate with the sales team to gather and analyze sales data, historical trends, market conditions, and customer demand patterns to prepare accurate sales forecasts. Monitor and analyze sales performance against forecasts, identifying any discrepancies or variances, and providing insights and recommendations for improvement. Develop and maintain advanced forecasting models and tools, incorporating relevant data such as market trends, promotional activities, economic indicators, and competitive analysis. Regularly communicate sales forecasts and insights to key stakeholders, including sales managers, senior management, and other departments involved in financial planning, production planning and inventory management. Consults with Planning and Supply Chain business partners to ensure alignment on expected sales and inventory trends. Conduct regular sales and demand planning meetings to review forecasts, identify risks and opportunities, and collaborate with cross-functional teams to align strategies and plans. Continuously monitor and evaluate the accuracy of sales forecasts, making adjustments and improvements as necessary based on changing market conditions or business requirements. Provide support and guidance to the sales team regarding sales target setting, quota allocation, and sales performance analysis. Collaborate with the finance department to align sales forecasts with financial planning, budgeting, and reporting processes. Stay updated on industry trends, market dynamics, and emerging technologies to ensure the accuracy and relevance of sales forecasts. Generate reports and presentations summarizing sales forecasts, performance analysis, and recommendations for management review and decision-making. What We're Looking For: Associates, or Bachelor's degree in; business management, accounting, finance, or statistics 3-5 years of experience in revenue or demand forecasting for manufactured goods, consumer goods, or durable goods. Experience with MS Excel at an advanced level and a working knowledge of Microsoft Office suite. Strong planning, organizing and project management skills with focus on meeting deadlines Excellent analytical and problem-solving skills. Excellent verbal and written communication skills What We Offer: Reimbursement for mileage and travel expenses Competitive base salary 401(k) with 4% match 13 Paid Holidays Paid Vacation Paid Personal Time Off Medical, Dental, and Vision Insurance Long Term Disability Insurance Short Term Disability Insurance (variable per state) Life Insurance Flexible Spending Accounts Employee Assistance Plan
    $78k-98k yearly est. 13d ago
  • Sr. Sales Analyst-Livonia, Michigan

    Cabinetworks Group

    Technical Business Analyst Job 22 miles from Eastpointe

    Cabinetworks Group, a leading manufacturer of cabinets and kitchen/bath products, is seeking an experienced Sr. Sales Analyst to support our strategic partnership with key home center customers. In this role, you will be responsible for driving sales growth, category optimization, and strengthening our collaborative relationship with key home center customers. This role will provide deep insights on POS, inventory, and profitability for Cabinetworks stock, custom, and promotional business. This role will own standardized weekly reporting as well as required ad hoc reporting. This role will partner with IT as appropriate to build PowerBI and Salesforce.com dashboards. Candidates for this role should have experience with national home center retails; preferably in custom and special-order building products or kitchen/bath categories. This will be a role based in the Livonia, Michigan Corporate Office. The role will also be expected to travel periodically to support customer market walks, and internal sales meetings. PRINCIPAL FUNCTIONAL RESPONSIBILITIES: 1. POS, Inventory, and Profitability Analysis • Conduct deep-dive analysis on product sales trends, market share, pricing, promotions, and other relevant metrics within the home center channel. • Monitor stock-SKU inventory and in-stock %, providing weekly reports and insights to customer merchandising team and Cabinetworks Group sales team. • Standardize weekly POS, inventory, and in-stock reporting for the customer merchandising team and Cabinetworks sales team. • Collaborate with FP&A and product management teams to build customer specific reporting on product level profitability. • Translate data-driven insights into actionable recommendations. 2. Assortment Planning and Optimization: • Provide data-backed recommendations on optimal product assortments to maximize sales and profitability. This will include local market assortment recommendations. • Collaborate with customer merchandising team to ensure the right mix of Cabinetworks products are available to meet consumer demand. • Partner with Cabinetworks S&OP Demand Planning team to provide input demand signals, including changes in assortment, promotions, new/lost programs, and insights on year-over-year events. • Identify opportunities to rationalize the product portfolio and optimize inventory levels. • Analyze Cabinetworks' profitability by product, programs, and locations to make profitable assortment recommendations. 3. Build Performance Reporting and Analytics Tools: • Leverage Excel, PowerBI, and Salesforce.com to create interactive dashboards and reporting for home center performance. • Integrate home center POS, and inventory data with Cabinetworks ERP data to provide complete insights to ensure a holistic view of the home center business from both customer and Cabinetworks perspective. • Monitor compliance with all customer vendor performance requirements. Track and report on the sales performance of new products within the home center channel. ESSENTIAL QUALIFICATIONS AND SKILLS: Position is located in Livonia, Michigan. Candidates must reside in this area. 5-10 years of experience working with home center in sales, demand planning, supply chain, sales analytics or category management roles. Demonstrated expertise in using Microsoft Excel for advanced data analysis and reporting. Existing experience with customer data portals and ability to pull data and generate insights. Strong problem-solving and analytical skills, with the ability to turn data into actionable recommendations. Excellent communication and presentation skills, with the ability to effectively collaborate with cross-functional teams, including proficiency with Microsoft PowerPoint. This role from time-to-time will require preparing sales displays and supporting customer shows, which will include but not limited to physical activity such as standing, lifting, and transporting product to-and-from customer presentations. Travel estimated at ~20% PREFERRED QUALIFICATIONS AND SKILLS: • Bachelor's degree in business, marketing, or a related field; advanced degree preferred. • Proficient in Microsoft Power BI for creating dashboards, querying data, and generating insights. • Proficient in Salesforce.com, specifically in building reports and dashboards.
    $74k-101k yearly est. 6d ago
  • Lead Strategy Analyst - ADAS

    Hitachi Astemo

    Technical Business Analyst Job 10 miles from Eastpointe

    SDV Lead Strategy Analyst, Software Defined Vehicle Platform Functional General Responsibilities: As the Lead Strategy Analyst for the Software Defined Vehicle (SDV) Platform Strategy Group at Hitachi Astemo Americas, you will be responsible for shaping and executing the strategic vision for high-performance central compute modules, automated driving, AI and machine learning, perception modules, connected mobility, MLOps, and over-the-air (OTA) updates. You will play a pivotal role in driving innovation and ensuring our software solutions meet the demands of the rapidly evolving automotive industry. Job Responsibilities: Strategic Planning: Develop and refine the software strategy for SDV, aligning it with the company's overall objectives and market trends. Identify opportunities for innovation and differentiation in high-performance central compute modules, automated driving, AI, machine learning, perception modules, connected mobility, MLOps, and OTA. Cross-functional Collaboration: Work closely with cross-functional teams including engineering, product management, research, and marketing to translate strategic initiatives into actionable plans. Collaborate with internal stakeholders to ensure alignment and support for software development initiatives. Market Analysis: Conduct market research and analysis to identify emerging trends, competitive threats, and opportunities for growth. Stay abreast of industry developments related to software-defined vehicles, automated driving, AI, machine learning, and connected mobility. Product Roadmap Development: Drive the development of product roadmaps for SDV software solutions, prioritizing features and capabilities based on customer needs, technological feasibility, and business objectives. Ensure that product roadmaps are aligned with the overall software strategy. Technology Evaluation: Evaluate new technologies, tools, and platforms related to high-performance central compute modules, automated driving, AI, machine learning, perception modules, connected mobility, MLOps, and OTA updates. Make recommendations for adoption based on technical merit and strategic fit. Partnership Management: Identify and cultivate strategic partnerships with technology vendors, startups, research institutions, and other key players in the automotive ecosystem. Collaborate with partners to accelerate innovation and drive mutual business success. Risk Management: Assess risks and uncertainties associated with software development initiatives, proactively identifying potential roadblocks and developing mitigation strategies. Ensure compliance with regulatory requirements and industry standards. Team Leadership: Lead a team of software strategy professionals, providing guidance, mentorship, and support to foster a culture of excellence and continuous improvement. Encourage collaboration, creativity, and innovation within the team. Knowledge skills and abilities: Deep understanding of high-performance central compute modules, automated driving, AI, machine learning, perception modules, connected mobility, MLOps, and OTA updates. Strong analytical skills with the ability to translate complex data into actionable insights. Excellent communication and presentation skills, with the ability to influence and persuade stakeholders at all levels of the organization. Strong leadership skills with a track record of building and leading high-performing teams. Strategic thinker with a passion for innovation and technology-driven solutions. Technical experience with SoC architecture: Qualcom SA8650, Renesas RCAR Gen 4 or 5, Nvidia Orin. SoC Hardware: Ethernet, UFS, Display Port, PCIe, QUP(Qualcomm Universal Peripheral), UART, SPI, I2C, Inter Core Communication, Camera, CPU Kryo, ARM Cortex R-52, Hexagon Tensor Processor, Server, Accelerators. Software: POSIX OS, Board support packages, middleware, hypervisor, and AD/ADAS technology stacks V-Model, ASPICE, MISRA, ISO26262 Familiar with crypto algorithms, and cryptographic authentication method Ability to read schematics, electrical block diagrams, and IC datasheets Good verbal and written English skills Additionally, the ability to work independently with minimal direction is required as are strong verbal and written communication skills. Experience with PCs and application software, such as MS Office tools is also required. Education: BS/MS Degree in Computer Science or Electrical Engineering Experience: Must have a minimum of 7 - 10 years applicable experience in ADAS software strategy, product management, or related roles within the automotive industry. Job level determined by various factors such as organization size, responsibility, career stage, and capabilities. Supervisory Responsibilities: leading and mentoring the efforts of engineers who are responsible for sub-project activities. Working conditions: Physical Demands: Required to sit or stand for long periods of time. The employee may occasionally lift and/or move up to 25 pounds. Travel: Domestic and international may be required as needed. The candidate will occasionally need to travel to multiple global locations to support project development.
    $78k-101k yearly est. 24d ago
  • Incident Management Analyst

    Routeone

    Technical Business Analyst Job 22 miles from Eastpointe

    The Incident Management Analyst will primarily be responsible for monitoring RouteOne third party partners performance and system availability for RouteOne products. The individual will collaborate with internal and external teams to support monitoring solutions, provide resolution for incidents impacting production environments, and actively initiate process changes to minimize re-occurrence. A background which balances systems troubleshooting and IT/business operations is required for success in this position. In addition to external monitoring, the individual will also play an important role in monitoring the integrity of internal tickets affected by incidents. The individual is expected to proactively analyze, identify trends, verify insights and implement solutions to minimize incident disruptions toward Operations. The individual will also contribute toward business continuity in the way of establishing and/or refining standard operating procedures as well as provide analytical and reporting expertise across the department as needed. Job Requirements Serve as the primary leader for all 3rd Party incidents detected ensuring end-to-end resolution. Provide incident tracking, communication and updates to all stakeholders when performance or availability issues arise in the production environment through utilization of monitoring systems. Work with business leaders (internal and external) to understand operational impacts to incidents, summarize them clearly, provide temporary workarounds, and follow-up through issue resolution. Prepare Root Cause Analysis reporting to stakeholders and work with appropriate stakeholders to implement process improvements to prevent issue re-occurrence. Serve as part of a 24x7 on-call rotation for resolution of incidents, response to alerts, and escalation of hosting environment issues and emergencies. Identify support and outage trends, analyze data, and prepare analytical and graphical reports for leadership with actionable recommendations. Establish working relationships with third party partners to better anticipate system availability risks and strengthen re-occurrence prevention processes. Regularly monitor ticket data for business insights and liaise with responsible persons (including external business partners) to achieve operational improvements. Maintain and support current and future ticketing system enhancement requests with the responsible persons in charge for operational efficiencies. Document department standard operating procedures in a clear and concise manner. Perform the necessary quality testing of them to ensure correctness and completeness. Maintain safety, security, and privacy standards throughout all areas of responsibility. Knowledge Experience delivering high uptime in a 24x7 production environment under customer facing SLAs. Experience establishing system-wide standards, policies, procedures, and methods. Proven history of creative problem-solving and contribution to the continuous improvement of procedures. Experience leading and collaborating with internal and external business partners to overcome operational issues which required swift resolution. Familiarity with a Contact Center/Help Desk environment, functional areas within them, and corresponding SLAs. General understanding of dealership lending processes and technology. Skills Proficiency in Microsoft Office products, including but not limited to: Word, PowerPoint, Excel, Outlook, and Visio. Familiarity with Atlassian product suite, including but not limited to: Opsgenie, Jira and Confluence. Abilities Excellent verbal and written communication skills. Ability to work quickly and well under pressure when dealing with third parties and system outages. Ability to think critically and problem solve. Ability to manage time and multiple priorities. Ability to document and update standard operating procedures. Disciplined, detail-oriented, and well organized with a strong background in operational methodology. Other Essential Requirements Bachelor's degree in computer science, Information Systems, or other related field, or equivalent work experience. 1-3 years of experience in incident response and/or cyber security. 1-3 years of experience in data analysis and business analysis.
    $60k-88k yearly est. 8d ago
  • Sr. Epic Unified Clinical Communications Business Systems Analyst

    Michigan Medicine 4.4company rating

    Technical Business Analyst Job 42 miles from Eastpointe

    The Clinical & Revenue Cycle IT (CRC) Division of Health Information Technology & Services (HITS) Department of Michigan Medicine (MM) seeks an experienced Senior Epic Application Coordinator to work with our MiChart (Epic) Unified Clinical Communications and Devices team (M-UCCD). The CRC Division is responsible for more than 350 clinical and revenue cycle applications which clinicians, staff and patients rely upon daily. This position is to support all aspects of the Clinical Documentation and Obstetric application for MM instance of Epic. Division Overview The HITS Clinical & Revenue Cycle IT (CRC) division is responsible for more than 350 clinical and revenue cycle applications that clinicians, staff, and patients rely upon every day. The CRC team has subdivisions that support inpatient, ambulatory, departmental, and revenue cycle areas across Michigan Medicine (MM). CRC also oversees many of the major IT platforms and applications such as the electronic health record, virtual care, pharmacy, radiology, radiation oncology, registration, document management, billing, and much more. The CRC team is highly relied upon across the healthcare system and collaborates with operational partners to provide excellent service to the MM staff. Staff within CRC often interact with customers on a regular basis by implementing and configuring workflows, enhancements, optimizations, and new modules or software while also ensuring adequate change control and testing processes occur. Team members work on a vast array of projects that propel MM into the future. Responsibilities: The Senior Epic UCCD Business Systems Analyst will need to be proficient with EPIC configuration and be certified or proficient in one of the Clinical Applications. Necessary skills and qualities for successful Senior Business Systems Analyst include: Under supervision, is responsible for the planning, design, development, implementation, maintenance, and evaluation of clinical system(s) to support communications and patient care delivery. Significant experience with leading meetings, prioritizing, resolving conflicts, maintaining issues lists, and managing a project plan. Performs in-depth analysis of department and end user business needs, documentation of requirements, and translation of requirements into proper system specifications. The ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built. Familiarity with HIPAA, and privacy rules as they relate to user data integrity. Develop solutions for Data Requests based on new regulatory requirements, operational improvement efforts. Effectively collaborates with nurses, physicians, and other clinician users to ensure enterprise, organization and project goals are met. Strong communication and follow-up skills. Participates in all activities with interrelated teams including project management, testing, support, training, technical, and interface teams. Under supervision, participates in system upgrades. Serves as a liaison to the vendor. Manages and prioritizes requests for customer support, prepares, and maintains documentation in compliance with HITS tools and defined processes. Mentors less experienced Business Systems Analyst. Competent to work at the highest technical level for most aspects of the clinical systems but also considers the business implications of the application of technology to the current and future business environment. Employees in this classification typically analyze, compare and evaluate various courses of action and have the authority to make independent decisions on matters of significance, free from immediate direction, within the scope of their responsibilities. Primary activities and decision-making authority are predominantly performed independently affecting business operations to a substantial degree. Capable of working remotely. Participate in on-call including off hours and weekend rotation. Required Qualifications: Bachelor's degree or equivalent combination of education and experience 5+ years of IT related experience Desired Qualifications: Epic Certification or Proficiency in a clinical application Bachelor's degree or better in a medical discipline or other IT related specialty Ability to work collaboratively with teams of all sizes Ability to multitask complex work assignments Underfill Statement This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
    $75k-90k yearly est. 8d ago
  • Leasing & Sales Operations Analyst

    Imageone 4.5company rating

    Technical Business Analyst Job 12 miles from Eastpointe

    Imagine working in a place where your manager truly believes in your personal and professional development. It's not imaginary. It's image One. It's for real. We have an award-winning company culture like none you've ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment. We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions. We strive for life balance, not work-life balance. As if work and life are two different things? We really want you to be happy. (We actually have a “happiness” metric!) We love to surprise you. Every single one of our team members gets a “We Care Friday” - an unexpected phone call on Thursday to tell you, “Don't come in tomorrow. We've got you covered!” No secrets here! We practice open book management, and you will always understand our financials. You'll learn how to read an income statement and balance sheet like a pro (if you don't already know) and you'll be financially rewarded through our profit bonus program. You will be treated like a human - sure, we have policies, but we do what's right, not what the policy is. We hire awesome people who strive to deliver extraordinary service. We're looking for a Leasing & Sales Operations Analyst to join our growing team. We'd love to talk to you. Responsibilities: Pricing out hardware, supplies, and accessories for new and existing customers Pricing out managed print solutions contracts Creating proposals for customers highlighting devices and pricing Creating quotes within eAutomate (our ERP) with accurate pricing Helping to create MPS contractual agreements with accurate pricing Ensuring healthy margins in pricing for hardware, toner, and service Submit credit applications to lease partners for current and prospective clients Responsible for submitting paperwork to lease partners for fully executed leases Assist customers and sales team members with buyout quotes for end of lease options Pull customer or company lease reports as needed Create customer facing reports and scorecards when requested by the sales team Ad hoc departmental tasks as needed/requested Requirements for Position: Bachelor's Degree or equivalent work experience Microsoft Excel proficient (advanced formulas, V-lookup, pivot tables, cross-spreadsheet data analysis, etc.) Experience in related fields through professional experience and/or coursework ex. Finance, Statistics, Data Analysis, Pricing Must have excellent interpersonal, verbal, and written communication skills Proven multi-tasker, able to effectively juggle a broad set of responsibilities Strong organizational skills with high attention to detail and follow-through Flexibility and adaptability in prioritizing tasks around demand Self-starter who effectively prioritizes and acts with urgency Experience taking on projects from inception to completion Works well alone and with team members in various departments Brings a positive energy to work each day! Authentically live our core values: Passion to Deliver the X, Open and Honest, eXtraordinary Execution, and Always Improving Possess the 5 key competencies: Results Driven, Creative, Collaborative, Adaptable, Self-Starter Nice to have: Previous experience with pricing Knowledge / experience with ERP systems Experience with data visualization tools such as PowerBI Perks of this job: Amazing workplace culture Competitive salary Medical, prescription drug, dental, and vision benefits Health savings account benefits Flexible spending account benefits Company paid life insurance 401k matching program Paid time off program Additional days off: Community Service Day, Your Birthday, We Care Friday (Surprise Friday off)
    $50k-73k yearly est. 26d ago
  • Lead Business Data Analyst (Dallas, TX Area)

    Maximus 4.3company rating

    Technical Business Analyst Job 10 miles from Eastpointe

    Description & Requirements We are seeking a Lead Business Data Analyst with extensive hands-on experience working on Information Returns and ACA/PBBA data to join our team supporting an Internal Revenue Service (IRS) client. The individuals' experience should include knowledge of ACA, PBBA and Information Returns data. They should be adept at using Business Intelligence tools like Tableau and Business Objects to troubleshoot issues with the clients. Conduct Data Analysis, Data Mapping, Business Analysis including Requirements Development. The individual should be able guide and coordinate activities across cross functional teams and be able to collaborate with other technical resources across functional units in problem solving and work estimation. The candidate must be able to manage multiple timelines and priorities, thrive in a changing environment, develop/use the right tools for the job and have a background in IRS methodologies, processes, and procedures This is a remote position and must be able to occasionally travel to the client site in Dallas. Essential Duties and Responsibilities: - Serve as primary point of contact with project staff and/or clients to define the business and technical requirements. - Act as primary liaison between project business staff and technical staff. - May lead area of requirements development including work plan development and task, timeline and resource management. - Evaluate and recommend enhancements to application efficiency and reliability. - Test application processes and participates in design and code walkthroughs. Project-Specific Essential Duties and Responsibilities: - Gather/reviewc, create/update system design documentation - Support technical and reporting teams with design and requirements clarification - Analyze source data and verify/validate data values - Document business rules and key transformation logic as received from end users - Experience writing PL SQL/PG SQL queries and extracting data from non-relational databases for data validation - Monitoring and Troubleshooting during design, development, deployment and O&M phases of work - Create VROMs and estimations for level of effort for feasibility analysis and requirements analysis in terms resource cost and time - Consistently deliver high-quality services in a timely manner to our clients through Agile methodologies Minimum Requirements - Bachelor's degree in related field. - 7-10 years of related professional experience. - Equivalent combination of education and experience considered in lieu of degree. Project-Specific Minimum Requirements: - At least seven (7) years of hands-on experience with ACA, PBBA and Information Returns data - Ability to understand complex database concepts and work effectively in a complex data environment - Experience working relational and non-relational DBs - Knowledge using Tableau, Business Objects and Power BI - Proactive and effective verbal and written communication skills with multi-site located team - Knowledge of MS Office Suite - Demonstrated success in client support - 5+ years IRS project experience required - Candidates must have an active IRS Minimum Background Investigation (MBI) clearance (IRS Moderate Risk MBI clearance) - Candidates must be in the Dallas, TX area to occasionally travel to the client site - Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for 3 years and be Federal Tax compliant - Bachelor's degree in business administration, Information technology or related field from an accredited college or university required. An additional four (4) years of related experience may substitute for degree - Candidates must have an active IRS Minimum Background Investigation (MBI) clearance (IRS Moderate Risk MBI clearance). - Candidates must be in the Dallas, TX area to occasionally travel to the client site - Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for 3 years and be Federal Tax compliant EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 100,000.00 Maximum Salary $ 140,000.00
    $68k-96k yearly est. 7d ago
  • Applications Analyst - Business Intelligence

    Great Lakes Water Authority 3.8company rating

    Technical Business Analyst Job 10 miles from Eastpointe

    Compensation: $65,270 - $127,337 (Based on Experience) We are looking for an Applications Analyst - Business Intelligence to participate in the analysis, design, development, deployment, and support of data feeds, conversions, integrations, and integrations related to system implementations, business intelligence (reports/dashboards/KPIs), and other operational needs. Primarily, this position will develop and maintain data feeds, conversions, integrations and integrations between application systems and databases using API, ETL, and similar processes and tools. In addition, this position will design, develop, deploy, and support the tools, data stores, cubes, models, stored procedures and queries to generate static and ad-hoc data queries, reports and dashboards for all business units and enterprise reporting needs. Intelligent water management and decision making is enhanced with system integration and data aggregation for reporting and the information and insights they bring to the surface. At GLWA we use system integration and BI to analyze asset management and operations performance, optimize work activities, perform data audits, increase collaboration, leverage data in disparate systems, and tell our story. Come join our dynamic BI team who are achieving exciting results using data and analytics technology. Job Responsibilities Develops requirements for and creates, tests and maintains data feeds, integrations and integrations between application systems and databases using batch file import/export, ETL, API, webhooks, webservices (REST/SOAP), and similar processes and tools Collaborate with ancillary system analysts and users, and software vendors to understand and develop business and functional ETL and integration requirement Participates in projects and other initiatives that have integration, integration and reporting components Uses Power BI, with familiarity in SSRS, Tableau, Qlik, Oracle, Telerik, and/or other types of business reporting software Designs, develops, deploys, and supports the tools, data stores, cubes, models, stored procedures, and queries necessary to generate static and ad-hoc data queries and reports Designs, develops, implements, and supports new and existing reports for all business units and enterprise reporting needs Performs basic data analysis and high-level data mining as necessary Generates ad-hoc reports summarizing business, financial, or economic data for review by executives, managers, clients, and/or other stakeholders Assists with the support, maintenance and upgrade to production, testing and development environments as necessary Consults and supports with internal customers to develop analyses which leads to actionable insights Works with several large and complex data models and cubes Understands different disaster recovery solutions for reporting systems Collects and maintains classifications for data protection, disaster recovery or other purposes Plans and implements reports archival/retention strategy Maintains retention policies and performs archiving and/or purging activities in accordance with retention policies Continues to learn and keep up to date with start-of-the-art technology through training, webinars and conferences related avenues Required Education and Experience Minimum of associate degree in Computer Science, Information Technology, or related field and five (5) years of experience; or combination of related work experience and education Possess a domain-specific entry level certification (e.g. Certified Business Process Analyst, Certified Entry-Level Python Programmer, Certified Business Intelligence Professional, etc.) ; or combination of related work experience and education Meet all of the requirements to advance to Applications Analyst Level 3 within three (3) years of Level 2 designation Other Requirements
    $65.3k-127.3k yearly 60d+ ago
  • Senior IT Business System Rules Analyst, Policy Systems

    Privilege Underwriters

    Technical Business Analyst Job 4 miles from Eastpointe

    The Senior IT Business System Rules Analyst, Policy Systems will be part of the Policy, Product and Underwriting Technology team, responsible for managing the Technology needs of our Underwriting and Product Division. The IT Business System Rules Analyst will take the lead identifying system requirements for PURE's Policy Administration System and PURE's Business Rules Engine Platform as well as other integrated systems. We are looking for a self-motivated and detail-oriented individual to interface with our end users, elicit and document requirements, perform analysis, and support the execution of our back log consisting of small enhancements and projects. We encourage our team members to pursue not only their passions, but also their intellectual curiosities. A career in business analysis creates a rewarding opportunity to drive deep impact for our business. As part of the team, you'll impact this organization by: Managing requirements, working with IT Project Leads and business stakeholders. Take the lead in eliciting, identifying, and evaluating system requirements for PURE's Policy Administration System and PURE's Business Rules Engine Platform as well as other integrated systems. Define and document clear and concise requirements that describe business scenarios and processes in language understandable to both technical and business stakeholders. Own the requirements through their full lifecycle. Ensure that requirements are clearly documented; reviewed and approved by the business community; managed and updated under change control; and developed, tested and implemented to meet the true business needs. Prepare user acceptance test (UAT) plans, scenarios, and test cases where applicable. Ensure the UAT plans, roles and responsibilities are well documented and communicated. Follow through with UAT testing resources to ensure timely completion and resolve issues found during UAT. Configuring business rules on PURE's Business Rules Platform Take lead in configuring and testing the business rules on the rules platform. Reviewing rules configured by other team members and providing guidance. Deploying configured rules in production and monitoring the usage and performance of the rules. Supporting IT Project Lead, removing impediments. Guide teams to be self-organized and motivates teams to focus on team goals/objectives. Facilitate agile ceremonies as and when required working with the IT Project Lead, such as: backlog refinement, sprint planning, retrospective, daily scrums and sprint demos. Foster internal team communication by building a safe environment where problems can be raised without fear of blame, retribution, or being judged and with an emphasis on problem solving. Supporting with production support issues during critical downtimes and releases. Work closely with our internal IT team to assist in the analysis and resolution of production support issues, document them in Rally, and provide timely follow-up to questions from the Agile team. “Be in the moment” with our clients to help them identify unforeseen areas for improvement, whether a process improvement or a system enhancement. This career is for you if you have: 5+ years of property and casualty insurance work experience. Good experience working on personal lines IT property and casualty insurance projects, with good understanding of insurance business processes and technologies (e.g., product development, quoting, underwriting, rating, workflow, business rules) . Experience with insurance policy administration systems or business rules or decision support platforms . Knowledge on business process modeling and business rule configuration . Knowledge with 3rd party insurance data sources and interfaces such as ISO, LexisNexis, IVANS, etc. Good understanding of emerging technology space to improve customer satisfaction and reduce friction. Knowledge of data concepts and how data gets transformed across platforms Needs only general instructions on work; can walk into a problem and analyze the underlying issue, and use judgment, creativity, and sound knowledge to develop and recommend solutions. Can influence internal customers to balance their requirements against what's most appropriate for a world-class organization and find the right compromise. Strong consensus building skills and ability to convey technical concepts in a clear, understandable way. Prior Consulting experience is preferred. Familiarity in the insurance policy administration and rules management space is preferred, as well as experience in agile/scrum methodologies. This role occasionally may be required to work a few hours on a weekend and/or late night in support of scheduled system releases. The base salary for this role can range from $75K - $90K, based on a full-time work schedule. An individual's ultimate compensation will vary depending on job-related skills and experience, geographic location, alignment with market data, and equity among other team members with comparable experience. #LI-Hybrid
    $75k-90k yearly 37d ago
  • Business Technology Consultant - Global Technology Team

    Slalom 4.6company rating

    Technical Business Analyst Job 10 miles from Eastpointe

    Job Title: Principal Who You'll Work With As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies. As part of our team, you'll join a dynamic group of professionals working across our diverse set of clients including Fortune 500, mid-market and public sector organizations using the latest technology to realize their business visions. With mentoring and coaching at the heart of our practice we get to take budding strategy and management consultants under our wings and help them realize their vision of being a Business Technology Consultant Best of all, we're forced to grow, and we're continuously challenged as technologies and our clients evolve ever faster. This role may be based in any of our Slalom office locations. What You'll Do * At the very core, you will think critically, solve problems, work with cross-disciplinary teams, communicate outcomes and deliver results that matter * Establish credibility from the first meeting and continue to grow the client's trust by rolling up your sleeves and taking ownership of a client's business problem * Formulate strategies that establish and enable our clients' business goals, driving top or bottom-line growth * Bring awareness in the form of market insights, industry trends and competitor analysis * Bring together business and technology leaders and practitioners to frame a clear vision, a strategy to achieve it, and a road map to get there * Drive effective collaboration across disciplines, partners, and client business and technology groups to deliver that road map, by knowing when to lead, when to guide, and when to support * Bridge the gap that often exists between business units (business, IT, data) to drive meaningful outcomes that align to solutions across people, processes, technology, and information * Be "multi-lingual". This means clearly communicating the vision, strategy and road map to everyone from the business to the client's external partners, to an in-house full stack developer, and empowering each of them to make the vision real. * When that inevitable thing happens when all great plans meet reality, Slalom Business Technology Consultants need to adapt to still deliver on the business outcome while everything else is shifting around them. What You'll Bring * Understanding of the role technology plays in business technology development, adoption, and execution. * At least 3+ years consulting experience is preferred * Design Thinking as an approach to solving client problems, developing growth agendas, and a passion for digital and technology trends like IoT, Mobility, Cloud, and Analytics. * Experience in applying and adapting business and technology methodologies to drive business outcomes. * Ability to conduct current state assessment, SWOT analysis, benchmark analysis, future state framing, and IT capability maturity assessment. * Skills in developing business cases for change, including ROI and TCO analysis. * Effective communication skills across multiple audiences, including business units, senior leaders, associates, and external vendors. * Passion for developing, coaching, and leading high-performing technology teams with a commitment to diversity and inclusion. About Us Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range for a Principal is $122,000-$225,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time. EEO and Accommodations Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis until March 31, 2025.
    $122k-225k yearly 5d ago
  • Business Analyst Intern, application via RippleMatch

    Ripplematchinterns

    Technical Business Analyst Job 10 miles from Eastpointe

    This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent. About RippleMatch RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers such as eBay and Teach For America leverage RippleMatch to build diverse, high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers. Requirements for the role: A Bachelor's degree in Finance, General Business, or Business Analytics Strong financial and analytical skills Proven ability to organize and interpret large amounts of data Meticulous, organized and proficient at managing multiple workstreams simultaneously Excellent written and verbal communication skills needed to interact with internal team members and external client personnel. Dedicated, result oriented and ability to learn quickly in a fast-paced, dynamic work environment under tight deadlines Highly proficient in Excel; SQL and Tableau experience preferred Proficiency in the English language, including the ability to listen, understand, read and communicate effectively both in writing and verbally in a professional environment.
    $34k-47k yearly est. 7h ago
  • IT Systems Analyst II

    Walbridge 4.9company rating

    Technical Business Analyst Job 10 miles from Eastpointe

    The Opportunity We have an exciting opportunity for a skilled Microsoft 365 Administrator to join Walbridge as an IT Systems Analyst II. You will manage and support our Microsoft 365 environment, including managing user accounts, monitoring system performance, ensuring data security, and providing end-user support. You will be involved in planning and executing migrations, updates, and integrations with other systems. This role is critical to maintaining the productivity and efficiency of our organization by ensuring that our Microsoft 365 environment is reliable, secure, and up to date. The ideal candidate will have a deep understanding of Microsoft 365 services, strong critical thinking skills, and excellent communication abilities. Location You will be based at Headquarters in downtown Detroit. Responsibilities Your key responsibilities Microsoft 365 Management: Manage and support Microsoft 365 services, user accounts, permissions, licenses, groups, and distribution lists. Monitor system performance, service health, and incident management. Coordinate with Microsoft support for issue resolution and service requests. System Performance and Security: Ensure optimal operation, data backup, and recovery processes. Implement and maintain security policies, compliance measures, and multi-factor authentication. Support and Collaboration: Troubleshoot and resolve issues, provide end-user support and training. Manage and configure Microsoft 365 groups and distribution lists. Collaborate with IT professionals to implement the best practices. Planning and Documentation: Plan and execute migrations, updates, and integrations. Develop and maintain documentation, stay updated with the latest features. Qualifications To qualify for the role, you must have A deep understanding of complex system performance, security, compliance, and end-user support in the key responsibilities listed 4+ years of demonstrable work experience in a role managing Microsoft 365 environments, and a strong understanding of its services and applications. Experience with Exchange Online, SharePoint Online, Teams, OneDrive, Entra and Copilot. Ideally, you'll also have Excellent communication and organizational skills to coordinate with cross-functional teams and stakeholders. Experience managing multiple projects with attention to detail, maintaining confidentiality and an awareness of the big picture. Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert are a plus. Technologies and methodologies to attain goals Knowledge of PowerShell scripting for Microsoft 365 administration. Familiarity with security and compliance features in Microsoft 365. Knowledge of networking and Active Directory. Skills and attributes for success Demonstrates excellent problem-solving and troubleshooting skills. Capable of working independently and collaboratively within a team. Possesses strong project management skills. Excited to make an impact? Apply now by clicking the “Apply” button below! We can't wait to hear from you! EEO/AA Employer M/F/D/V EEO/AA Employer M/F/D/V Walbridge is an equal opportunity employer with a culture that promotes diversity, equity, and inclusion in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
    $72k-88k yearly est. 25d ago
  • Intermediate/Senior/Lead Business Systems Analyst (EBS)-150001TS

    Right Talent Right Now

    Technical Business Analyst Job 10 miles from Eastpointe

    Job Information Technology Primary LocationUS-IA-Cedar Rapids Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses There is no remote/virtual work scenario Job Title Intermediate/Senior/Lead Business Systems Analyst Responsibilities: General Provide leadership to project teams to lead external vendors on projects Provide organizational leadership to project team members Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer Intermediate BA: Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity. Work cohesively with developers, business units, external vendors, and other test team members. Responsible for the coordination of test planning for various types of projects. Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing. Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff. Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases. Senior / Lead BA: Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools. Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners. Translate stakeholder needs into system requirements. Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems. Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners. Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases. Qualifications: General Experience leading structured projects in a complex technical environment Proven ability to lead external vendors Ability to provide, receive, and act on critical feedback Proven ability to work within a structured team environment and assist with successful delivery of projects Intermediate BSA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred. Senior BA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Lead BA: Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Additional Information All your information will be kept confidential according to EEO guidelines.
    $86k-111k yearly est. 60d+ ago
  • D365 F&O User Support and Process Improvement Analyst(On-site)

    Michigan Milk Producers Assoc 4.2company rating

    Technical Business Analyst Job 28 miles from Eastpointe

    Michigan Milk Producers Association (MMPA) is actively interviewing for a D365 Business Systems Support Analyst to join our IT Team in our Novi, MI Headquarters. The primary focus for this role will be to document process, provide technical support, and train users on the use of MMPA's business systems (Primarily Microsoft Dynamics 365 Finance & Operations). The business area of focus will vary based on the candidate's experience with either supply chain or financial activities. This position will gather business requirements for upcoming software integrations and extensions as well as contribute to gap analysis related activities for both current and future acquisitions. A dedication to training and growth of the user base through various methods of end-user training is paramount to the success of this position. Who are we? The Michigan Milk Producers Association (MMPA) - established in 1916 - is a dairy farmer-owned and operated milk marketing cooperative and dairy processor. As the 10th largest dairy cooperative in the U.S., MMPA serves dairy farmers throughout Michigan, Wisconsin, Ohio, and Indiana. MMPA and its subsidiaries (Middlebury Cheese Company and Superior Dairy) operate dairy plants in Michigan, Indiana, and Ohio. We offer a range of nutritious food options, including fluid milk, cheese, ultra-filtered milk, ice cream, butter, nonfat dry milk, cream, and condensed skim milk, promoting health and well-being. We offer: Competitive salary Health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits Disability insurance PTO Retirement including 401k with employer contributions Personal and professional growth opportunities Employee appreciation events and recognition awards Employee wellness initiatives Employees feedback and suggestion forums Job Responsibilities: Troubleshoot user issues within Microsoft Dynamics 365 Finance & Operations (D365) This can occasionally include night and weekend incidents This may also require communication with 3rd party support. Work with users to identify potential targets for software development Document existing business processes, create user training materials, train users Occasionally lead process improvement projects Create and modify business workflows within Dynamics 365. Configure new and existing features within D365 to fit expanding and evolving business processes Assist with User Acceptance Testing (UAT) of system modifications and new development Assist with user access and permissions modifications within Dynamics 365 Assist with gap/fit analysis for new acquisitions and legacy software sunsetting Qualifications and Skills Bachelor's degree in computer science, business, supply chain, or finance Or equivalent experience within these areas of a business Prefer 1 or more years' experience with Microsoft Dynamics 365 Finance and Operations Prefer experience with supply chain, manufacturing, finance, or accounting Prefer 1 or more years' experience documenting functional requirements, workflow, and/or translating business/functional requirements to technical specifications for system improvements Communication is key. Must be able to effectively communicate verbally and in writing Join us in maintaining the highest standards in the dairy industry! Apply now and become part of our dynamic MMPA team! To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities. This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice. MMPA provides the opportunity for meaningful work that makes a difference in the dairy industry and in our communities. The diverse talents and perspectives of our employees help us to meet the needs of our member farms and the customers we serve. MMPA is an equal opportunity employer.
    $62k-82k yearly est. 23d ago
  • D365 F&O User Support and Process Improvement Analyst(On-site)

    Mimilk

    Technical Business Analyst Job 28 miles from Eastpointe

    Michigan Milk Producers Association (MMPA) is actively interviewing for a D365 Business Systems Support Analyst to join our IT Team in our Novi, MI Headquarters. The primary focus for this role will be to document process, provide technical support, and train users on the use of MMPA's business systems (Primarily Microsoft Dynamics 365 Finance & Operations). The business area of focus will vary based on the candidate's experience with either supply chain or financial activities. This position will gather business requirements for upcoming software integrations and extensions as well as contribute to gap analysis related activities for both current and future acquisitions. A dedication to training and growth of the user base through various methods of end-user training is paramount to the success of this position. Who are we? The Michigan Milk Producers Association (MMPA) - established in 1916 - is a dairy farmer-owned and operated milk marketing cooperative and dairy processor. As the 10th largest dairy cooperative in the U.S., MMPA serves dairy farmers throughout Michigan, Wisconsin, Ohio, and Indiana. MMPA and its subsidiaries (Middlebury Cheese Company and Superior Dairy) operate dairy plants in Michigan, Indiana, and Ohio. We offer a range of nutritious food options, including fluid milk, cheese, ultra-filtered milk, ice cream, butter, nonfat dry milk, cream, and condensed skim milk, promoting health and well-being. We offer: Competitive salary Health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits Disability insurance PTO Retirement including 401k with employer contributions Personal and professional growth opportunities Employee appreciation events and recognition awards Employee wellness initiatives Employees feedback and suggestion forums Job Responsibilities: Troubleshoot user issues within Microsoft Dynamics 365 Finance & Operations (D365) This can occasionally include night and weekend incidents This may also require communication with 3rd party support. Work with users to identify potential targets for software development Document existing business processes, create user training materials, train users Occasionally lead process improvement projects Create and modify business workflows within Dynamics 365. Configure new and existing features within D365 to fit expanding and evolving business processes Assist with User Acceptance Testing (UAT) of system modifications and new development Assist with user access and permissions modifications within Dynamics 365 Assist with gap/fit analysis for new acquisitions and legacy software sunsetting Qualifications and Skills Bachelor's degree in computer science, business, supply chain, or finance Or equivalent experience within these areas of a business Prefer 1 or more years' experience with Microsoft Dynamics 365 Finance and Operations Prefer experience with supply chain, manufacturing, finance, or accounting Prefer 1 or more years' experience documenting functional requirements, workflow, and/or translating business/functional requirements to technical specifications for system improvements Communication is key. Must be able to effectively communicate verbally and in writing Join us in maintaining the highest standards in the dairy industry! Apply now and become part of our dynamic MMPA team! To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities. This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice. MMPA provides the opportunity for meaningful work that makes a difference in the dairy industry and in our communities. The diverse talents and perspectives of our employees help us to meet the needs of our member farms and the customers we serve. MMPA is an equal opportunity employer.
    $60k-80k yearly est. 23d ago
  • Senior IT Interface Analyst

    Optech 4.6company rating

    Technical Business Analyst Job 10 miles from Eastpointe

    Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! OpTech is an EOE, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ************************************************* Duties: * Lead the configuration effort of new interfaces and enhancements to existing interfaces for Epic applications and their corresponding ancillary systems. * Troubleshoot technical problems and conducts analyses for efficient program/application solutions (in both Cloverleaf and Epic Bridges) which support client business processes, functional and technical requirements. * Assists with activities to monitor and maintain a complex interface environment for efficient program/application operations (including functional and technical system balancing efforts) * Consultant for integration solutions and architecture. * Coordinate solutions and planning with other IT teams. Collaborate with Application Analysts, IT and Operational areas to identify and resolve workflow impacts. * Direct and plan relevant workflow/dataflow sessions and manage resulting requirements changes with senior business sponsors. * Perform occasional training of end users for Bridges end user tools. * Collaborate with work teams, departments, system leadership, clinicians, staff, other IT groups, and technology vendors to define needs and facilitate solutions. * Provides input to estimate work effort and resource requirements for SOWs. * Manages medium-to-complex Epic and circle of support integration issues and critical support/enhancements issues in the HELIOS (Epic) systems. * Performs maintenance (routine requests), incidents resolution, testing activities and assists teammates. * Works closely with Ancillary Departments, HELIOS Application Analysts, Operations, Epic, other technology vendors, and other IT groups to triage, diagnosis and resolve all interface production support issues to the satisfaction of our customers. * May supervise the activities and efforts of 1-2 other Interface Analysts, providing leadership, mentoring and coaching on interface activities. Skills: * 7 years of applicable work experience required (in addition to the degree substitution experience if applicable); * 5 years applicable experience in a Healthcare setting preferred (in addition to the degree substitution experience if applicable). Preferred technical experience includes strong knowledge of state-of-the-art software engineering approaches in design, build, test, debugging problems, and ongoing technical support, and ability to articulate examples of workflows and processes associated with that experience. * Expertise with healthcare industry standard messaging formats (e.g., HL7, XML, ANSI x12) * Experience/exposure to the System Development Life Cycle (SDLC) * Current Certification on Epic Bridges (May hire into position without certification, but must attain certification within the first 6 months of hire to continue employment) * Certification on Cloverleaf interface engine (version 20.1 or higher) (May hire into position without certification, but must attain certification within the first 6 months of hire to continue employment) * Experience on at least two (2) major system implementations * Excellent communication and interpersonal skills * Demonstrated working knowledge of medical terminology Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the Customer Service Policy and summarized below: * Communication * Ownership * Understanding * Motivation * Sensitivity * Excellence * Teamwork * Respect Must practice the customer skills as provided through on-going training and in-services Must possess the following personal qualities: * Be self-directed * Be flexible and committed to the team concept * Demonstrate teamwork, initiative and willingness to learn * Be open to new learning experiences * Accepts and respects diversity without judgment * Demonstrates customer service values Education: * Bachelor's degree in Information Systems related area required or 5 years of additional full-time experience (in addition to years of experience below) of related application maintenance/development of system integration in a healthcare environment (in lieu of the degree requirement). Certifications & Licenses: * Certification on Cloverleaf interface engine (version 20.1 or higher) (May hire into position * Current Certification on Epic Bridges (May hire into position without certification, but must attain * EPIC certification * Medical terminology 118162
    $84k-105k yearly est. 14d ago
  • Senior IT Analyst

    Esperion Therapeutics Inc. 4.1company rating

    Technical Business Analyst Job 42 miles from Eastpointe

    Our Mission: At Esperion, we are working tirelessly to deliver innovative medicines that help patients reach their goals today, tomorrow, and into the future. Esperion is a fully remote based company with a corporate headquarters located in Ann Arbor, MI. The Company offers a competitive salary including a performance-based bonus program and stock-based compensation, a comprehensive benefits package including a 401(k) matching plan and health insurance, and paid time off and holidays. Position Title: Senior IT Analyst This position reports to the IT Sr Manager - Collaboration. Preferred Location: Remote - US Essential Duties and Responsibilities* Provide day to day administration of existing SharePoint sites and Microsoft Teams workspaces including permissions and access management, site configuration, list/library/page creation, issue resolution, and end user support. Provide excellent customer service to business partners and end users and build a deep knowledge of core business functions. Create and maintain functional specifications for new or modified business systems including detailed systems documentation, release notes, user instructions, and procedures Stay current with Microsoft365 and third-party roadmaps, new technology releases, changes, and updates with attention to their effects in our environment. Work with the help desk and IT teammates to support IT tasks within the onboarding/offboarding process including account management and hardware inventory and retrieval. Work with the IT Service Delivery Manager and provide endpoint support to all company devices (laptops, iOS devices) including software distribution, security maintenance, patch management, and daily monitoring to ensure availability and integrity of resources. Administer the managed file transfers (MFT) platform by working with stakeholders and IT teammates to design data exchange processes, troubleshoot transfer issues, and provide end user support. Support the Zoom platform and Zoom usage (meetings, calls, SMS) on all devices by providing end user support, staying currently on Zoom changes and releases, and daily monitoring. Support the planning, deploying, executing, and managing of all Microsoft services and the Microsoft365 tenant, including installation, configuration, maintenance, and troubleshooting. Work with IT teammates to ensure email security by monitoring and analyzing email traffic for potential threats, investigating and responding to incidents, and implementing and managing email security policies. Provide Level 2 support to end users by troubleshooting and resolving complex hardware and software issues, identifying workarounds and improvements. You will interface directly with the Level 1 help desk and escalate to Level 3 support when appropriate. Conduct research, testing, documentation, and implementation of new technical solutions or enhancements. Respond to emergency situations as needed to resolve issues. *additional duties and responsibilities as assigned Qualifications (Education & Experience) A minimum of 5 years of work experience made up of: Supporting Office365 Supporting Microsoft technologies. Supporting endpoints (Laptops/Desktops) Associates degree or Industry certifications required Experience in the Pharmaceutical Industry preferred Knowledge of technology trends, with attention to collaboration tools and Microsoft services. Strong knowledge and experience in the following are required: Azure AD and identity and access management within O365 Desktop patching Exchange Online Microsoft Teams OneDrive for Business SharePoint Online Knowledge and experience in the following are a plus: Microsoft Power Platform (Flow, PowerApps, Power Automate) PowerShell Skill in the following areas: IT change management lifecycle Technical documentation Ability to: Analyze, identify, and solve technical problems Establish and maintain effective working relationships Facilitate group training Organize and prioritize work Write and revise standards and procedures
    $108k-135k yearly est. 16d ago
  • Intermediate/Senior/Lead Business Systems Analyst (EBS)-150001TS

    Right Talent Right Now

    Technical Business Analyst Job 10 miles from Eastpointe

    Job Information Technology Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses There is no remote/virtual work scenario Job Title Intermediate/Senior/Lead Business Systems Analyst Responsibilities: General Provide leadership to project teams to lead external vendors on projects Provide organizational leadership to project team members Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer Intermediate BA: Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity. Work cohesively with developers, business units, external vendors, and other test team members. Responsible for the coordination of test planning for various types of projects. Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing. Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff. Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases. Senior / Lead BA: Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools. Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners. Translate stakeholder needs into system requirements. Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems. Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners. Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases. Qualifications: General Experience leading structured projects in a complex technical environment Proven ability to lead external vendors Ability to provide, receive, and act on critical feedback Proven ability to work within a structured team environment and assist with successful delivery of projects Intermediate BSA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred. Senior BA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Lead BA: Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Additional Information All your information will be kept confidential according to EEO guidelines.
    $86k-111k yearly est. 22d ago
Technical Software Business Analyst
Tegrit
Livonia, MI
$74k-99k yearly est.
Job Highlights
  • Livonia, MI
  • Mid Level
  • Bachelor's Required
Job Description

The Technical Business Analyst Reviews, analyzes and evaluates existing client systems, business processes and user needs. Documents requirements, specifications, process improvements and solutions to meet stated business objectives. Relies on experience and expert judgment to plan project work and accomplish goals. The Technical Business Analyst is a primary interface between the client and the project team and must demonstrate strong leadership and interpersonal skills with a particular focus on software implementation of our Pension Administration Software, Arrivos.


Major Job Functions:

  • Understands the complex business issues and data challenges of client's organization and pension system
  • Documents requirements, specifications, business processes and recommendations related to the proposed solution
  • Develops functional specifications and system design specifications to meet business objectives.
  • Facilitates team and client meetings, along with the Project Manager to ensure successful software implementation
  • Works with Development and Quality Assurance teams to complete deliverables, test solutions, record issues and implement changes, as needed
  • Works with Project Managers to develop Statements of Work (SOW) to document project scope, schedule, and cost along with related assumptions and risks
  • Collaborates with Product Development team to analyze, design and communicate business and functional requirements for product enhancements
  • Communicates effectively with clients to identify needs and evaluate alternative business solutions
  • Manages client expectations
  • Travels to client sites (up to 50%) for on-site planning, requirements, training, testing and status meetings


Qualifications:

  • Bachelor's Degree (or equivalent work experience) in a technical or business management discipline
  • 3+ years of experience as an analyst in a software implementation environment
  • Experience with SQL for data analysis and reporting
  • High attention to detail, multi-tasking, prioritization and organizational skills
  • Demonstrated client service skills
  • Excellent verbal and written communication skills; ability to solve problems, make sound decisions and resolve conflicts
  • Ability to resolve conflict and negotiate solutions where necessary
  • Ability to prioritize multiple complex projects and meet deadlines


Additional Desired Qualifications:

  • Public sector retirement experience
  • Software development experience, ability to read code in C#

Learn More About Technical Business Analyst Jobs

How much does a Technical Business Analyst earn in Eastpointe, MI?

The average technical business analyst in Eastpointe, MI earns between $61,000 and $103,000 annually. This compares to the national average technical business analyst range of $62,000 to $106,000.

Average Technical Business Analyst Salary In Eastpointe, MI

$80,000

What are the biggest employers of Technical Business Analysts in Eastpointe, MI?

The biggest employers of Technical Business Analysts in Eastpointe, MI are:
  1. Epitec
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