Veterinary Technical Support Specialist
Technical Assistant Job In Duluth, GA
Duluth, GA or St. Joseph, MO
9am-6pm
The Veterinary Technical Support Specialist serves as a key technical resource by offering expert product support, compassionate customer service, and veterinary guidance on disease management and control. This role involves providing clear and professional communication via various channels (telephone, email, etc.) to veterinarians, veterinary support staff, employees, and animal owners regarding product inquiries, quality complaints, and suspected adverse events related to the use of products.
Responsibilities:
Provide veterinary support and guidance on products, including disease management, product usage, and control strategies.
Respond to product-related inquiries, quality complaints, and adverse event reports from veterinarians, veterinary support staff, and animal owners in a professional and empathetic manner.
Determine the appropriate course of action based on product specifications, customer needs, and company guidelines.
Ensure compliance with all relevant U.S. regulations (FDA, USDA, EPA) concerning the capture, maintenance, and reporting of adverse events and technical complaints.
Maintain current knowledge of GMPs, pharmacovigilance regulations, and complaint-handling procedures to uphold the highest standards of regulatory compliance.
Deliver accurate information in response to customer queries and ensure resolution within established timelines.
Record and document all customer interactions and incidents in accordance with BIAH SOPs.
Support ongoing monitoring and reporting of adverse events and complaints to the appropriate regulatory bodies.
Stay updated on new product developments, industry trends, and evolving regulations.
Provide feedback to internal teams on recurring issues, potential product improvements, or customer insights.
Qualifications:
A Doctor of Veterinary Medicine (DVM) or Veterinary Medical Doctor (VMD) degree from an accredited veterinary school is required.
Must possess a current and valid veterinary license in at least one state.
A minimum of three (3) years of veterinary practice experience is required.
Experience working in a regulated animal health environment, veterinary call center, or technical support role is preferred.
Strong understanding of customer service needs within a regulated environment, including knowledge of applicable Good Manufacturing Practices (GMPs), pharmacovigilance regulations, and complaint handling compliance requirements.
Technical Support Analyst
Technical Assistant Job In Alpharetta, GA
The Technical Support Analyst is responsible for providing advice and troubleshooting, determining, and implementing a plan for resolution for issues raised by external customers and internal resources. They work closely with many areas of the organization to include Client Services, Transformation, Engineering, and external customer resources in support of these objectives. Responsibilities include daily support process participation, customer advocacy and continuous support feedback to the Customer Success team.
ROLES & RESPONSIBILITIES:
Technical Services Functions
Operates Care Logistics' 24/7 technical support services in partnership with Manager, Customer Support
Ensuring customer satisfaction post software implementation by independently providing support to customers who are experiencing problems or issues with a product or service. This may involve troubleshooting hardware or software problems, answering technical questions and providing guidance on product usage via email or phone
Communicating with customers in a clear and concise manner. This may involve explaining technical concepts in non-technical language or translating complex technical information into easily understandable terms
Serve as an advisor to post live customer technical resources or application administrators to isolate root causes of technical issues and guide customer on alternative solutions
Represents company as first point of contact for technical issues for post live customers
Exercise discretion and independent judgement to evaluate technical impact to customer operations, consider multiple possibilities for resolution and determine need to escalate issues resulting in the utilization of additional company resources based on severity
Own coordinating triage, data collection, solution brainstorming, solution selection, solution execution and status communication during critical situations with multiple internal departments and customer resources
Ensuring customer support problems are resolved promptly and effectively according to the support policies and procedures. This may involve working with other internal departments or external vendors to resolve more complex issues
Documenting customer interactions, including the nature of the problem, steps taken to resolve the issue, and any follow-up that may be required
Updating internal technical documentation to reflect changes in products, services, or processes. This may involve adding new information, modifying existing content, or removing outdated information.
Maintaining technical knowledge by staying up to date with the latest company product developments and technical trends to provide effective technical support to customers
Participating in after hours on-call, utilizing additional support staff and other Solutions Delivery resources as needed
Reporting customer related activities, issues, escalations, and enhancements accordingly to management in adherence to support policies and procedures
Providing assistance with customer data analysis and analytics requests
Conducts job duties in accordance with the Corporate Values and Culture
Respects all individuals without regard to their position. Understands that there is no class system.
Seeks first to understand before responding, doesn't rush to judgment.
Takes ownership of self and working team. Conducts self with intellectual honesty; is willing to admit mistakes and understands strengths and weaknesses. Believes and operates under the principle “If it's to be, it's up to me”
Functions in a fail-safe environment that forgives and focuses on solutions. Will encourage and support other associates, creating an environment to be one's best.
Communicates problems directly, not engaging in rumors or gossip.
Embraces a “Team-First” vs. “Me-First” attitude. Understands that the possibilities for success are limitless when one is impervious to who gets credit. Doesn't take credit for other's accomplishments and will give other's credit with praise and recognition.
Always tries to do what's right with a firm sense of integrity and ethics, behaving in a manner consistent with principles of moral conduct.
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:
Bachelor's degree or certifications in related technical field required
Experience with Windows and Microsoft Office required
1 - 2 years of customer service experience preferred
AWS Cloud experience desired
Knowledge of Linux/Unix systems desired
Knowledge of SQL desired
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to develop strong and productive working relationships with others
Ability to form strong team bonds and enhance team performance
Good organizational and quality management skills with ability to handle multiple, competing tasks and priorities
Ability to cope with innovation and methodology changes in a fast-paced environment
Good interpersonal skills with ability to effectively communicate with a diverse group of stakeholders (prospects, clients, hospital executives, nurses, implementation staff, etc.)
Good oral and written communication skills
Good customer management skills
Good time management skills
Good observational skills to collect data and validate information
Good critical thinking skills to resolve incidents quickly and consistently
Good analytical skills with the ability to critically evaluate information gathered from multiple sources, reconcile conflict using independent judgement, relay high-level information with details to appropriate resources
Ability to contribute to and maintain technical documentation
Technologist Assistant
Technical Assistant Job In Covington, GA
RAYUS now offers DailyPay! Work today, get paid today! Full benefits package available.
RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Technologists Assistant to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Technologists Assistant, you will provides assistance to technologists in areas that allow technologist to maintain an on-time schedule and run the scanning area in an orderly fashion.
This position is part-time working between 30-39 hours per week, Monday - Saturday.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(70%) Technologist Assistance
Monitors MRI, CT, arthrogram and x-ray schedules
Adjusts patients schedule when necessary and keeping all techs informed of any changes
Greets and escorts patients to changing room; briefly explains procedure
Prepares patient jackets and compiles films putting them together in appropriate jacket according to date and number
Assists technologists in room set up between patients, including putting proper coil on table, putting previous coil away and changing table sheet
Helps the technologist stay on time by having the next patient ready before the current patient is ready to get off the table
Restores and networks all previous exams for next day's returning patients
(20%) Cleaning & Organization
Stocks and cleans work and control areas and MRI room(s)
Ensures that all MRI patient areas are stocked and organized in a neat and tidy manner
Cleans and stocks patient prep room and patient restroom
Stocks linen and empties laundry at the end of the night
Organizes and cleans supply closet and computer rooms
Organizes radiologist reading area after radiologist has left for the day
Checks with MRI technologists, Medical Records and/or Front Office for additional duties as needed
(10%) Performs other duties as assigned
Technician Team Lead (Manager)
Technical Assistant Job In Marietta, GA
About Us:
Softwave TRT is a pioneering medical technology company committed to enhancing tissue healing and
regeneration through innovative shockwave therapy solutions.
Softwave TRT seeks a motivated and experienced Medical Equipment Service Manager to lead our
talented team of Applicator Bench Technicians. This individual will ensure high-quality maintenance and
assembly of medical devices, technical leadership, and a collaborative and efficient working environment.
Key Responsibilities:
Supervise and manage the daily operations of the Applicator Bench Technician team.
Oversee mechanical and electrical repairs, small-part assembly, soldering, and light drilling tasks.
Ensure adherence to quality standards and project timelines.
Provide hands-on support and troubleshooting for complex repairs and assembly processes.
Train, mentor, and evaluate team members to maintain high performance and technical proficiency.
Manage workflow and prioritize tasks to meet production goals.
Maintain an organized, safe, and clean workspace.
Provide lifecycle management of medical and testing equipment including safety testing.
Establish standards and procedures for equipment maintenance, testing, calibration, documentation and inventory processes.
Qualifications:
Associate degree or equivalent experience preferred; additional technical certifications are a plus.
Minimum of 3-5 years of experience in related areas required.
Minimum 1-3 years supervisory experience required.
Proven leadership or supervisory experience in a technical environment.
Proficiency with Microsoft system applications.
Project Management experience is a plus.
Strong organizational, communication, and problem-solving skills.
Ability to use measurement tools, hand tools, and power tools with expertise.
Compensation and Benefits:
Salary Range: Competitive Salary
Comprehensive benefits package, including health, dental, and vision insurance.
Monday-Friday schedule for a great work-life balance.
Opportunity to work with innovative technology in a growing industry.
Technical Services Internship, Summer 2025
Technical Assistant Job In Lawrenceville, GA
Tyler Technologies is looking for Technical Services Interns to join our team this summer! The Technical Services Intern will experience the day-to-day activities for supporting clients of a high-tech software company. This person will be a valuable resource assisting corporate IT and/or hosting teams with closing IT support tickets, assisting with software installations, installing 'proof-of-concept' test environments for internal testing and training, adding to our documentation library and managing special projects. To ensure that this is a well-rounded, real-world experience, the intern will receive guidance from senior team members, the IT Manager, and will participate in team meetings.
Responsibilities
* Assist staff with closing customer IT support tickets for our clients
* Assist in developing time efficiency processes and tools
* Assist with installing software
* Prepare and/or modify system and process documentation
* Research and implement various sand-box environments for testing, training, and troubleshooting
* Resolve server and software configuration issues in a team environment
* Take inbound support requests from internal and external clients
Qualifications
* Basic knowledge of server hardware (including web servers) and network configurations
* Basic knowledge of Microsoft server operating systems (Windows Server 2008/2012, SQL Server 2008/2012)
* Basic knowledge of Windows Active Directory Services
* Basic knowledge of writing SQL queries
* Strong customer service skills
Lab Tech Assistant, Weekend
Technical Assistant Job In Cartersville, GA
External Description
Description - External
Histology experience is preferred
Shift\: WEO, Days
Entity: Piedmont Cartersville
JOB PURPOSE\:
Performs sample processing and exempt screening and monitoring tests in accordance with CMS (CLIA '88), OSHA and the Georgia Department of Community Health and other applicable regulatory, established standards as may be applicable. Performs venipunctures, and obtains/prepares blood specimens in accordance with Piedmont policies and procedures. Assists technical staff in non-clinical tasks.
Qualifications - External
MINIMUM EDUCATION REQUIRED:
High School graduate or GED
MINIMUM EXPERIENCE REQUIRED:
One (1) year of experience as a phlebotomist, laboratory processor or laboratory assistant. Current
enrollment in a Medical Technologist or Medical Laboratory Technician program may be substituted for
experience.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None
ADDITIONAL PREFERRED QUALIFICATIONS:
Basic knowledge of venipuncture/phlebotomy is preferred
Experience in performing EKGs is preferred
Experience working in healthcare or clinical laboratory setting is preferred
Working knowledge of clinical laboratory processes is preferred.
#GD #LI-POST #IND789
Qualifications - External
MINIMUM EDUCATION REQUIRED:
High School graduate or GED
MINIMUM EXPERIENCE REQUIRED:
One (1) year of experience as a phlebotomist, laboratory processor or laboratory assistant. Current
enrollment in a Medical Technologist or Medical Laboratory Technician program may be substituted for
experience.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None
ADDITIONAL PREFERRED QUALIFICATIONS:
Basic knowledge of venipuncture/phlebotomy is preferred
Experience in performing EKGs is preferred
Experience working in healthcare or clinical laboratory setting is preferred
Working knowledge of clinical laboratory processes is preferred.
Technology Assistant
Technical Assistant Job In Atlanta, GA
Duties And Responsibilities Provide quality customer support to all users of campus technology Support customers over the phone and/or face-to-face Communicate technical information to non-technical customers, verbally and in writing Troubleshoot and provide solutions for a wide range of computing issues and end user issues, for both campus-owned and customer-owned systems Install desktop computers, software, peripherals, printers, and other technology solutions Troubleshoot and resolve basic network and telecommunication issues Some lifting and moving of computer and network equipment Perform other duties as assigned
Medication Technician (Medication Assistant)
Technical Assistant Job In Alpharetta, GA
Now Offering a Sign-on Bonus of up to $500 for both Full-time and Part-time Medication Technicians
*$250 to be paid after 60 days of employment and
*$250 to be paid after 120 Days of employment
The Mansions at Alpharetta Assisted Living and Memory Care is currently searching for experienced Medication Techs for our beautiful senior living community. We are currently hiring for both part-time and full-time positions. Come and join our amazing team today!
The Mansions Alpharetta Assisted Living and Memory care community is more than just a community, we are a family! When you are supported by a family it brings out your best. As an AgeWell Solvere Living managed community our vision is all about inspiring you to reach your full potential! Apply today to join our amazing team at The Mansions Alpharetta and become a part of the AgeWell Solvere Living family! We cannot wait to help you reach your full potential!
As a certified Great Place to Work for 7 years in a row, AgeWell Solvere Living proudly offers:
Medical, Dental and Vision benefits
Company-paid Life Insurance and Voluntary Disability
Paid Time off and Holidays
401(k) Retirement Savings Plan
Purpose:
The Medication Assistant is responsible for the care and assistance of medication administration of residents according to their Individual Service Plan and Physician Orders. They report to the Wellness Director or their designee.
Qualifications - Education and Experience:
Each team member who assists or administers medication shall be authorized by the applicable state governing authority.
Meet requirements of the state assisted living medication assistant guidelines
Preferably experience in medication assistance with older adults.
Experienced and interested in working with older adults.
Demonstrates organizational skills
Mature, pleasant, friendly, and cheerful personality.
Responsibilities - Essential Functions:
Administer and/or assist with self- administration of prescribed medication to residents and maintain related medical records under the supervision of the RN and/or LPN.
Verify identity of resident receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records.
Presents medication to residents and observes ingestion or other application, assists or administers medication, using specified procedures.
Take vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions.
Document reasons prescribed drugs are not ingested by resident.
Adhere to community medication policies.
Administers or assists with medication administration via the following routes: oral, topical, eye, ear and nose, rectal, transdermal, sublingual and buccal per state and certification guidelines.
May receive supply of ordered medications from the pharmacy
May record and restock medication inventory.
Complete required annual medication training.
Provide personal care to the resident in a compassionate and understanding manner.
Under the direction of the RN or Wellness Manager, the medication assistant may perform the following duties:
Provide bed bath, shower or tub bath as appropriate
Provide appropriate care of skin, hair, nails, mouth and feet
Provide good body alignment, positioning, and range of motion exercises for non-ambulatory patients
Assist resident in and out of bed and with ambulation
Assist resident with use of bedpan, urinal, commode and bathroom
Assist with feeding and dressing residents
Monitor and record temperature, pulse, respirations and blood pressure, as directed by the Wellness Manager. Significant changes in the resident's condition will be reported to the Wellness Manager immediately.
Change simple dressings and ostomy bags
Assist with catheter cares
Remind and assist resident in taking pre-measured medications
Maintain an accurate and complete record of care provided and document observations appropriately
Perform various housekeeping duties related to resident care
Responsible for maintenance of electronic medical records, written documentation, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards.
Provides outstanding service to all Residents, family members, responsible persons, and visitors of Residents.
Facilitates socialization among Residents by leading activities
Invites and/or reminds Residents to participate in planned activities.
Carries out other duties as assigned by the Wellness Director or designee to ensure smooth operation of the program and to meet resident needs
May have their picture taken and image used in social media or community advertising.
May be video recorded from devices installed by families in residents' apartments.
Medication Technician (Medication Assistant)
Technical Assistant Job In Alpharetta, GA
Now Offering a Sign-on Bonus of up to $500 for both Full-time and Part-time Medication Technicians * $250 to be paid after 60 days of employment and *$250 to be paid after 120 Days of employment The Mansions at Alpharetta Assisted Living and Memory Care is currently searching for experienced Medication Techs for our beautiful senior living community. We are currently hiring for both part-time and full-time positions. Come and join our amazing team today!
The Mansions Alpharetta Assisted Living and Memory care community is more than just a community, we are a family! When you are supported by a family it brings out your best. As an AgeWell Solvere Living managed community our vision is all about inspiring you to reach your full potential! Apply today to join our amazing team at The Mansions Alpharetta and become a part of the AgeWell Solvere Living family! We cannot wait to help you reach your full potential!
As a certified Great Place to Work for 7 years in a row, AgeWell Solvere Living proudly offers:
* Medical, Dental and Vision benefits
* Company-paid Life Insurance and Voluntary Disability
* Paid Time off and Holidays
* 401(k) Retirement Savings Plan
Purpose:
The Medication Assistant is responsible for the care and assistance of medication administration of residents according to their Individual Service Plan and Physician Orders. They report to the Wellness Director or their designee.
Qualifications -
Education and Experience:
* Each team member who assists or administers medication shall be authorized by the applicable state governing authority.
* Meet requirements of the state assisted living medication assistant guidelines
* Preferably experience in medication assistance with older adults.
* Experienced and interested in working with older adults.
* Demonstrates organizational skills
* Mature, pleasant, friendly, and cheerful personality.
Responsibilities -
Essential Functions:
* Administer and/or assist with self- administration of prescribed medication to residents and maintain related medical records under the supervision of the RN and/or LPN.
* Verify identity of resident receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records.
* Presents medication to residents and observes ingestion or other application, assists or administers medication, using specified procedures.
* Take vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions.
* Document reasons prescribed drugs are not ingested by resident.
* Adhere to community medication policies.
* Administers or assists with medication administration via the following routes: oral, topical, eye, ear and nose, rectal, transdermal, sublingual and buccal per state and certification guidelines.
* May receive supply of ordered medications from the pharmacy
* May record and restock medication inventory.
* Complete required annual medication training.
* Provide personal care to the resident in a compassionate and understanding manner.
* Under the direction of the RN or Wellness Manager, the medication assistant may perform the following duties:
* Provide bed bath, shower or tub bath as appropriate
* Provide appropriate care of skin, hair, nails, mouth and feet
* Provide good body alignment, positioning, and range of motion exercises for non-ambulatory patients
* Assist resident in and out of bed and with ambulation
* Assist resident with use of bedpan, urinal, commode and bathroom
* Assist with feeding and dressing residents
* Monitor and record temperature, pulse, respirations and blood pressure, as directed by the Wellness Manager. Significant changes in the resident's condition will be reported to the Wellness Manager immediately.
* Change simple dressings and ostomy bags
* Assist with catheter cares
* Remind and assist resident in taking pre-measured medications
* Maintain an accurate and complete record of care provided and document observations appropriately
* Perform various housekeeping duties related to resident care
* Responsible for maintenance of electronic medical records, written documentation, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards.
* Provides outstanding service to all Residents, family members, responsible persons, and visitors of Residents.
* Facilitates socialization among Residents by leading activities
* Invites and/or reminds Residents to participate in planned activities.
* Carries out other duties as assigned by the Wellness Director or designee to ensure smooth operation of the program and to meet resident needs
* May have their picture taken and image used in social media or community advertising.
* May be video recorded from devices installed by families in residents' apartments.
Underwriting Technical Assistant
Technical Assistant Job In Alpharetta, GA
The successful candidate will join Westfield Group's growing specialty insurance division. You will ensure that all team processes and objectives of our underwriting platform are met.
Technical Assistant
Technical Assistant Job In Atlanta, GA
Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture - with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.
At Jencap Insurance Services, we are driven to develop innovative and customized business solutions, offering ease of business with broad underwriting appetite, all the while backed by our tenured and highly skilled support teams. Combine that with product expertise, geographic knowledge, and deep market intelligence and you get the right policy every time, regardless of the coverage or complexity.
The Technical Assistant provides technical underwriting support for assigned accounts/agencies within the team as well as making individual underwriting decisions on referred accounts.
The Technical Assistant will work a hybrid schedule from our Atlanta, GA office.
Responsibilities:
Customer assistance via timely response to agents and underwriters via phone and email
Maintain superior service standards with strong attention to detail.
Track client deliverables including but not limited to:
Policy issuance and delivery
Endorsement issuance and delivery
Invoicing and delivery
Account clearance via Jencap clearance system
Organizing and maintaining new and renewal files
New business submissions
Renewal submissions
Administrative assistance on new and renewal business to the brokerage team.
Ordering of loss runs for renewals and analysis of loss runs upon receipt
Assist with data organization of renewal strategy documents and proposal documents
Manage client schedules of locations and values
Prepare catastrophe modeling imports
Invoicing of accounts
Tracking of open items
Other duties as assigned
Requirements:
High school degree or equivalent
Obtain insurance license within 6 months of hire date
Compensation: commiserate with experience
Complete training with internal agency management system while performing during daily duties
In office attendance as directed by corporate guidelines and manager designation
Proficient in Microsoft Office products including but not limited to: Word, Excel, and PowerPoint
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.
Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate.
Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place.
Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together.
Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
Digitization Technical Assistant
Technical Assistant Job In Atlanta, GA
The Atlanta University Center Robert W. Woodruff Library (AUC Woodruff Library) supports the teaching and learning missions of four institutions of higher learning that comprise the world's largest consortium of HBCUs-Clark Atlanta University, the Interdenominational Theological Center, Morehouse College, and Spelman College. Conveniently located and easily accessible to the campuses, the AUC Woodruff Library is the center of intellectual and social life at the Atlanta University Center.
The AUC Woodruff Library is looking for a highly motivated individual to broaden access and the discoverability of Historically Black College and University's cultural heritage collections in a full-time, temporary position. Working with the Digital Services Department, the Digitization Technical Assistant will assist with activities related to creating digital collections appropriate for inclusion in the HBCU Digital Library Trust project. The Digitization Technical Assistant will prepare archival materials for digitization, including employing basic preservation techniques, and will digitize various formats including photographs, documents, and publications according to best practices and national standards. In addition, the incumbent will create descriptive metadata and derivative images, and help with the provision of online access to digital collections for students, historians, and scholars worldwide. The Digitization Technician will report to the Digitization Project Manager for the HBCU Digital Library Trust throughout the project.
PRIMARY DUTIES AND RESPONSIBILITIES:
Digitize various original archival materials (documents, manuscripts, photographs and negatives, bound volumes, publications) following professional standards and best practices.
Demonstrate proficiency in operating specialized scanning hardware and software optimized for cultural heritage digitization.
Ensure the overall quality of digitization activities including creating high-resolution preservation images, following file naming and storage protocols, editing images as needed, and creating derivate images for access purposes.
Under the guidance of the Digitization Project Manager, create descriptive metadata for original archival materials (documents, manuscripts, photographs and negatives, bound volumes, publications, audiovisual materials) following professional standards and best practices.
Conduct quality control of export derivatives, ensuring correct placement in storage, checking file naming, file type(s), bit depth, resolution, page count, OCR, and cropping for consistency
Assist with preparing audio-visual formats for outsourced digitization.
Perform research needed to accurately identify, date, and describe documents and publications.
Provide weekly progress updates to team leaders.
Attend and participate in team meetings.
EDUCATION & EXPERIENCE:
Bachelor's degree.
Two years of relevant experience.
QUALIFICATIONS
Familiarity with archival digitization standards and best practices
Experience operating a variety of scanning hardware and software
Experience using image editing software such as Adobe Photoshop
Experience with standard office software such as Microsoft Office applications including Word, Excel, and PowerPoint
Sensitivity in handling fragile archival materials
Understanding of library metadata structures and standards such as MODS, Dublin Core
Familiarity with the digitization of audio and video formats preferred
SALARY AND BENEFITS:
Salary commensurate with experience
Benefits include medical, dental, vision, life, and company-paid disability plans
Company match retirement plan (TIAA)
NDT Level II Techs & NDT Assistants/Trainees - Marietta/Atlanta, GA
Technical Assistant Job In Marietta, GA
Job Details ATS CORPORATE OFFICE - MARIETTA, GA Full Time High School Any Entry LevelDescription
Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,050 team members in over 95 locations across the United States.
Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.
Summary: ATS is seeking NDT Level II Techs & NDT Assistants/Trainees to support our Marietta/Atlanta, GA office.
Responsibilities/Duties: NDT Assistants/Trainees
Perform tasks as directed in order to prepare components or equipment for inspections.
Work alongside certified technicians to help complete projects and learn activities.
Interface with personnel to determine scope of work and work priorities in order to meet customer expectations.
Interface with personnel to determine scope of work and work priorities in order to meet customer expectations.
Help clean and organize equipment before, during, and at the completion of projects.
Document on job training experience as assigned by management.
Perform other job related tasks as assigned by supervisors.
Responsibilities/Duties: NDT Level II Technicians
Perform examinations of materials in accordance with procedures, codes, standards, and specifications.
Be thoroughly familiar with the scope and limitations of the methods for which qualified and exercise assigned responsibility for OJT and guidance of trainees
Interface with department managers and clients to determine scope of work and work priorities in order to meet customer expectations.
Be able to prepare written instructions and to organize and report the results of examinations.
Work independently and support team members Perform other job related tasks as needed and assigned by supervisors.
Qualifications
Minimum: Requirements/Qualifications:
NDT Assistants/Trainees High School Diploma, GED, or equivalent; math and print reading skills; ability to used computers for data entry and report writing; Applicants with documented prior NDT classroom training or OJT preferred.
NDT Level II Technicians Meet the minimum requirements of an NDT Assistant/Trainee; provide documentation of education, training, and experience in the applicable NDT method(s); have a working knowledge of industrial environments and general manufacturing processes; ability to effectively communicate with other departments, and customers to report issues and solve problems.
All applicants require the following:
Ability to learn and comply with all company policies and procedures.
Excellent communication skills written and verbal.
Applicants must pass a drug screen and have a valid drivers license with a clean driving record.
U.S. Persons Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (ITAR). Accordingly, the company will consider only U.S. Persons for this position. A U.S. Person includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., green card holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.
Work Conditions:
Must be able to wear safety equipment as required by the safety department for personal protection.
Work from heights on scaffolding, ladders, elevated platforms, man-baskets, etc.
Work in confined spaces which will require crawling, stooping, climbing, etc.
Work in around operating equipment and industrial environments.
Work with radiation and hazardous materials such as cleaners, penetrants, film developing chemicals, etc.
Work shifts up to 12 hours/day and 7 days/week and travel for extended periods of time
Ability to lift and carry 100 pounds.
Benefits: ATS offers excellent wages and advancement opportunities. ATS full-time employee benefits include: medical, dental, vision, 401k, vacation, personal time, and bonuses.
EOE/AA/M/F/Vet/Disabled
ATS is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Ophthalmic Technician/Assistant or Scribe
Technical Assistant Job In Marietta, GA
To greet patients in a professional, courteous manner and obtain and document pertinent medical and ophthalmic patient history on the appropriate forms. This person is also responsible for basic clinical and diagnostic testing responsibilities.
Responsibilities
Performs basic diagnostic tests accurately and in a way that instills patient confidence
Assist physician or optometrist with clinical procedures, administers eye drops and oral medications and inserts and removes contacts
Triages patients appropriately based on appointment time and acuity of problem prepares patient for doctor and maintains smooth, efficient flow throughout clinic
Must be able to travel between offices as needed to staff other clinics.
Adheres to all administrative and clinical practice policies and procedures
Maintain efficient patient flow in exam area and keep patient informed of waiting status
Provide accurate and consistent documentation
Provide education to patients before and after procedures in terms they can understand, providing written instructions as available.
Ensure that all medical records are in appropriate order, secured in the chart and each page contains patients full name and birthday before returning to medical records
Obtain patient history
Accurately test patients distance acuity, near acuity, confrontation visual fields, stereo and color testing
Perform lensometry on singe, bifocal, and progressive lenses as well as transposition accurately with minimal guidance
Able to perform Humphrey Visual Field Analyzer accurately
Able to perform refractometry with minimal assistance
Has a basic understanding of ophthalmic medications including name, strength, dosage and reason for use.
May be assigned ASC duties as appropriate, ranging from Provider assistance to running of lasers or related items
Able to correctly perform the following procedures without supervision: Keratomery (ARK); IOL Master; Pachymetry; Topography; Check angles with slit lamp; Identify pupil abnormalities and perform careful pupil measurements
Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
Qualifications
Education:
Required: High School Diploma or equivalent
Experience:
Preferred: 6 months to a year of experience as an Ophthalmic Assistant
Demonstrated Skills:
Required: Proficiency using a computer and a lensometer
MA/Surgical Tech-MD Assist
Technical Assistant Job In Smyrna, GA
Our practice, the Atlanta Interventional Institute/Atlanta Fibroid Center has an immediate opening for a full-time Medical Assistant. We're looking to add to our great clinical team!
The Medical Assistant will work with our clinical team to support the Physicians and provide care for our patients. The Medical Assistant will perform triage; assist nurses with post-procedure recovery; enter data into our EMR system, complete FMLA forms, maintain inventory levels and work alongside the nurses to answer patient phone calls and perform other tasks as assigned by the clinical manager.
What make this opportunity different than others is that our medical assistants assist the Physicians in our embolization procedure lab. The position is a good fit for someone who enjoys hands-on care and wants to expand and grow their clinical skills. Previous experience working in a Cath Lab setting is a PLUS!
We pride ourselves on our reputation for superior patient care and we're our various departments are divided into teams that work together interdepartmentally to reach our common goal of practice excellence.
We offer a competitive salary with bonus opportunities
We offer PTO
We offer paid holidays including an additional "Floating Holiday" for all full-time employees
We are not open nights or weekends
We offer employer-contributed medical benefits, along with dental and vision plans
We offer the opportunity to work with a group of outstanding and supportive colleagues
For more information, please visit our website at *********************************
We are an equal opportunity employer and do not discriminate based on race, religion, age, gender, disability or sexual preference.
Copy of Certified Med Tech - $20.00 - Assisted Living Community - Benefits from Day One!
Technical Assistant Job In Decatur, GA
The Montclair is an Assisted Living Home in Decatur, Ga, part of the Clairmont Place Community. We are tucked away on 16+ acres of land with a private lake and walking paths, in a park-like setting. We are conveniently located off Clairmont Rd, near Emory and the VA Hospital. The Montclair is owned by the Clairmont Place Community members and run under the direction of a board of resident representatives.
The Montclair offers a continued, higher level of support for our elders who are no longer able to live independently. Our focus and goal is person-centered care with a high level of engagement and a low resident to caregiver ratio, allowing our caregivers to focus and individualize their attention on elders and their care plans. Our management staff has a combined 30+ years of leadership experience. Montclair's team of care partners help residents perform tasks safely, prioritizing autonomy, engagement and independence. We care for the human spirit as well as the body. This creates beautiful, supportive, and lasting relationships between care partners and residents.
The right person for this role will have the ability to focus individual care without sacrificing their vision for task completion for the day, the ability to work with a team to accomplish goals, the ability to communicate with care, consideration and professionalism with both elders, teammates and family members, and the ability to serve as a true partner in caregiving for our residents. You must have experience working with elders and heart for serving this population.
All caregivers must possess a current CMA license. Clairmont Place requires new hires to be vaccinated against Covid - we serve a vulnerable population. New hires must be able to pass a drug and background screen, a physical and have a negative TB test. You must have a current CPR/1st Aid certification.
This is a full time hourly position. The current schedule is a 12 hour shift, 6a - 6p and 6p - 6a, rotating 4 days/3 days per week. Ability to adhere to shift rotation and work every other weekend is a necessity. Pay starts at $18.75/hour with guaranteed overtime. Benefits include health care through Aetna, vision and dental coverage through MET Life, vacation time, sick leave, personal time, paid holidays, paid short term disability, paid life insurance and 401K matching. We also offer two great Employee Assistance programs which offer therapy sessions, financial and legal advice, and other support.
Requirements
Caregiver duties and responsibilities include:
Administering physician ordered medication to resident's and maintaining related medical records under the supervision of the Clinical Director
Responsible for maintaining of electronic medical records, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards
Verifying identity of residents receiving medication and record name of drug, dosage, route, and time of administration on electronic MAR
Receiving supply of ordered medications and assembling drugs for administration to resident
May record and restock medication inventory
Participating in an annual proxy caregiver skills competency check which meets the requirements contained in the standardized clinical skills competency checklist used to certify proxy caregivers.
Following state proxy caregiver protocols for the community to maintain compliance
Monitors and records temperature, pulse, respirations and blood pressure, as directed by the Clinical director.
Reporting changes in the residents' condition log and med aide communication log
Change simple dressings and empty ostomy bags, Colostomy bags and catheter bags
Supports the resident, family, and proxy caregiver
Provides bed bath, shower or tub bath as appropriate
Provides appropriate care of skin, hair, nails, mouth and feet
Provides good body alignment, positioning, and range of motion exercises for non-ambulatory residents
Assists resident in and out of bed and with ambulation
Assists resident with use of bedpan, urinal, commode and bathroom
Assists with feeding and dressing resident
Provides personal care to the resident in a compassionate and understanding manner consistent with the Eden philosophy
Maintains the dignity of the resident
Provides person-centered care to improve the quality of life
Consults and collaborates with the management team and others involved in the resident's care
Assists residents during activity programs and mealtimes
Focuses on solving conflict and not blaming
Listens to others without interrupting and keeps emotions under control
Remains open to others' ideas and tries new things
Qualifications
Current CMA license
High school diploma or GED
Must be willing to complete medication aide proxy caregiver training for residents in our community. Med tech certification background preferred.
Must successfully clear a background check/ fingerprinting, TB skin test or x-ray, and health screening, drug screening
MUST be able to lift at least 50 pounds.
Must be able to stand for long periods of time, walking, kneeling, stooping, sitting, lifting, and pulling.
Willing to work as a CNA/CMA Dual role
Must be fully vaccinated against Covid
Current CPR certification
Requirements
Competencies
Practices infection control and special precautions in all resident care duties
Works with integrity; upholds organizational values
Must be able to work semi-independently and have strong written and verbal communication skills
Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals
Ability to write reports and correspondence
Ability to speak effectively in front of others
Ability to solve practical problems and deal with a variety of variables in situations
High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss
Attention to detail to ensure accuracy
Demonstrates and knowledgeable of the Six (6) Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse)
MedTech certification with experience passing meds using a computerized MAR system
Salary Description $18.75/hour
Maintenance Technician Assistant
Technical Assistant Job In Atlanta, GA
Part-time Description
Community Name is seeking a Maintenance Tech /Facilities Assistant to join their team!
Shift Details
Mon-Fri; Every other weekend required
Schedule: 10:00 AM- 1:00 PM
PURPOSE
The Facilities Assistant is responsible for assisting the Facilities Director in the overall maintenance and upkeep of the community. These responsibilities include, but are not limited to, assisting with minor repairs; collaborating in the identification, inventory and repairs as required of both large, small and on-going maintenance projects.
PRINCIPLE DUTIES AND RESPONSIBILITIES
Facility Services
Review the maintenance log daily and complete any task which are in the scope of your job duties (initial and date each task as completed)
Conduct inspections of furniture and providing appropriate maintenance and schedule detail cleanings with vendors
Complete minor repairs such as replacement of faucet washers and spindles, faulty window latches, broken tank toilet handles, unplugging clogged toilets and drains, changing light bulbs, tightening loose hinges or door mechanisms, diagnostic & repair of stand-alone saflok door lock units i.e. batteries replacement and general maintenance
Perform task that involve hanging of bulletin boards, pictures, coat hooks and necessary items in resident's suites and associate's offices
Acts as the liaison with respect to the Facilities Director, Executive Director and external vendors
Responsible for touch up paint jobs, furniture refinishing, furniture moving, transportation of extraneous materials for elimination to proper sites
Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures
Steam clean or shampoo carpet
Make adjustments to heating cooling and ventilation system which may include changing filters
Gather and empty trash
Remove debris from outdoor porches, parking lot and dumpster area
Replace light bulbs throughout the community
Notify supervisor, by documenting in the maintenance log, concerning the need for major repairs or additions to the building operating systems
Requirements
EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION
Education: High School Diploma/ GED required
One (1) year job related experience
SKILLS AND ABILITIES
Understanding of infection control procedures
Demonstrate the ability to Multi task and Manage Stress
Understands and embraces the assisted living philosophy
Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times
Possess written and verbal skills for effective communication
Demonstrating tact and a helpful attitude are necessary pre-requisites for a customer-service oriented environment
Salary Description 18
Underwriting Technical Assistant
Technical Assistant Job In Alpharetta, GA
The successful candidate will join Westfield Group's growing specialty insurance division. You will ensure that all team processes and objectives of our underwriting platform are met.
Responsibilities
Daily contact with the Underwriter, Underwriting Assistant, brokerage community and teammates.
Review, page mark and rate submissions
Follow up for necessary underwriting information
Maintain diary and follow up for outstanding items-post bind
Policy and Endorsement issuance
Issue quotes and binders with assistant and/or underwriter guidance when necessary.
Follow up for and send out renewal letters as directed
Special Projects as assigned
Research and answer inquiries from internal and external customers
Assist with testing and QA of systems
Qualifications
Qualifications and Education Requirements
College degree or equivalent work experience as an Assistant with demonstrated involvement in insurance industry education preferred.
Must have excellent work ethic and energetic personality
Capable of mastering multiple systems and have experience working in a paperless environment
Ability to adapt to a time sensitive, fast pace, high production environment
Display a professional demeanor and excellent customer service skills
Team-oriented attitude and approach
Preferred Skills
Strong organizational skills
Strong working knowledge of Microsoft Office products, ImageRight experience a plus.
Rating experience preferred but not required
Ability to quickly learn new software & systems
Strong multi-tasking skills
Good customer service and work ethic
Problem Solving Abilities with math aptitude.
Strong attention to detail
Effective communication skills.
#wsp
Digital Technology Intern
Technical Assistant Job In Atlanta, GA
Required Skill: Javascript coding knowledge is required. We are looking for enthusiastic and driven Intern to join our 2025 Summer Internship Program! We're hiring for our 2025 internship program. As a GoTo Foods Digital Technology Intern, you will be involved in a wide range of projects working with front and back end technology to assist our franchisees. This role will strengthen your skills while gaining experience in a cultivating Digital Technology team.
This internship is paid and will run 10-12 weeks. The program is scheduled to start mid-May.
Hybrid - This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.
Hybrid-Atlanta
* Must be currently pursuing a bachelors or masters degree relevant to the discipline
* Examples include Computer Science and Computer Engineering
* Work experience is not required, but any work experience is a plus
* Community and campus involvement is a form of work experience
* Coding Knowledge Required
* Proven work ethic
* Ability to work well with others
* Positive attitude
* Willingness and eager to learn
* Knows how to take initiative
* Ability to embody our 5 values:
* Respect - We treat everyone with the highest level of dignity and integrity.
* Ownership - We hold ourselves and each other accountable for the results we deliver.
* Opportunity - We seize the moment and help our people reach their full potential.
* Together - We recognize that teaming up is the best way to get it done.
* Service - We take pride in the quality of our interactions serving customers & each other.
Technology Assistant
Technical Assistant Job In Atlanta, GA
Under general supervision of ITS management, the student employee will perform a variety of duties as necessary to support faculty, staff, and students with their use of technology and software on campus. Duties and Responsibilities * Provide quality customer support to all users of campus technology
* Support customers over the phone and/or face-to-face
* Communicate technical information to non-technical customers, verbally and in writing
* Troubleshoot and provide solutions for a wide range of computing issues and end user issues, for both campus-owned and customer-owned systems
* Install desktop computers, software, peripherals, printers, and other technology solutions
* Troubleshoot and resolve basic network and telecommunication issues
* Some lifting and moving of computer and network equipment
* Perform other duties as assigned
Position Description Work-Study Office Location On Campus Position Accessibility In the office Position Availability Fall, Spring, Summer Select the days that are available for students to work and put the hours that are available for students to work (examples 9am-5pm, 9am-12pm & 4pm-6pm) Monday - 9am-5pm, Tuesday - 9am-5pm, Wednesday - 9am-5pm, Thursday - 9am-5pm, Friday - 9am-5pm General Qualifications
* Excellent verbal and written communication, customer service, and troubleshooting skills (customer service and/or tech support experience preferred)
* Self-motivated fast learner and self-starter willing to research problems and work independently
* Time management and organization skills
* Be able to lift up to 35 pounds
* Be able to pay attention to detail
* Be in good academic standing
* Enrolled in at least 6 credit hours
* Be able to work 10-20 hours per week
Specific Qualifications
* Basic technical knowledge of Windows and Mac operating systems and applications
* Basic knowledge of Microsoft Office, particularly Outlook configuration
* Basic hardware knowledge for personal computers and printers
* Ability to setup, instruct and troubleshoot Zoom conferencing
* Ability to review and implement solutions from documentation, user guides and knowledge base articles
* Experience working with Audio/Visual equipment is a plus
* Knowledge of networking concepts and/or VOIP phone systems is a plus
* Enrollment in Computer Science or Software Engineering majors are a plus
Position Classification & Hourly Pay Rate Level 3 - $11.00 per hour Employer (Company's Name) Morehouse College Address Line 1 830 Westview Dr Sw Address Line 2 City Atlanta State GA Zip Code 30314 Department Information Technology Services Department's Building and Office Number Sale Hall Suite 001 Supervisor Name Ken White Supervisor's Work Phone Number ************ Supervisor's Work Email ***********************