Technical Assistant Jobs in Sparks, NV

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  • Senior Technical Support Engineer

    Hyve Solutions 3.9company rating

    Technical Assistant Job 27 miles from Sparks

    An SMT Technical Support Specialist provides technical expertise and troubleshooting assistance to internal and external customers regarding Surface Mount Technology (SMT) equipment, processes, and related issues, ensuring optimal machine performance and production quality. Key Responsibilities: Technical Support: Respond to technical inquiries from operators, engineers, and maintenance personnel regarding SMT equipment malfunctions, process deviations, and component placement issues. Diagnose problems through analysis of error codes, machine logs, and visual inspection, identifying root causes and recommending corrective actions. Provide remote troubleshooting support via phone, email, and remote access tools. Conduct on-site troubleshooting and repairs as needed, including adjustments to machine parameters and component placement settings. Process Optimization: Collaborate with engineering teams to optimize SMT processes, including solder paste application, component placement, reflow profiles, and quality control procedures. Analyze production data to identify trends, potential issues, and areas for improvement. Develop and implement process improvements to enhance production efficiency and yield. Training and Documentation: Provide training to operators and maintenance personnel on proper operation, basic troubleshooting, and preventative maintenance of SMT equipment. Develop and maintain technical documentation, including troubleshooting guides, process specifications, and training materials. Update and maintain equipment manuals and technical knowledge base. Equipment Maintenance: Perform routine preventative maintenance on SMT equipment to ensure optimal functionality and minimize downtime. Coordinate with external service providers for complex repairs and upgrades. Monitor equipment performance metrics and identify potential issues proactively. Required Skills and Qualifications: Technical Expertise: In-depth understanding of SMT processes, including screen printing, component placement, reflow soldering, and automated optical inspection (AOI). Familiarity with various SMT equipment brands and models (e.g., Fuji, Yamaha, Juki). Knowledge of IPC standards related to electronic assembly and quality control. Problem-Solving Skills: Strong analytical skills to diagnose complex technical issues and identify root causes. Ability to think critically and develop effective solutions to resolve technical problems. Communication Skills: Excellent verbal and written communication skills to effectively interact with technical and non-technical personnel at all levels. Ability to clearly explain complex technical concepts to non-technical users. Computer Proficiency: Proficient in Microsoft Office Suite and technical software used for machine programming, data analysis, and reporting. Education and Experience: Associate's degree in Electronics Engineering Technology or equivalent experience in SMT manufacturing. Minimum of 3 years of hands-on experience with SMT equipment operation and troubleshooting. Experience with programming SMT machines and interpreting engineering drawings is preferred. Working Conditions: Primarily based in a manufacturing facility with exposure to electronics components and equipment. May require occasional travel to customer sites for on-site support. Note: This job description is a general overview and may vary based on the specific needs of the company and role.
    $111k-142k yearly est. 28d ago
  • IT Support Specialist

    Figure 4.5company rating

    Technical Assistant Job 5 miles from Sparks

    Figure is maximizing the value of homeownership in ways that benefit consumers and the industry alike. We're helping homeowners tap their liquidity easily, efficiently and reasonably for purpose-driven, significant expenditures - everything from dream home renovations and debt consolidation to small business formation. In seven years, we've become the country's #1 non-bank HELOC lender. As a financial technology firm operating at the intersection of regulation and transformation, we're a “unicorn” - a group of fewer than 1000 companies globally that is valued at $1B or more and has been in operation for less than ten years. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. We are motivated, innovative, collaborative, and curious. We value individuals who bring a problem-solving mindset to every task. Every day at Figure is a journey in continuous learning combined with a focus on getting work done that makes a difference. Join us! Wealthfront Career-Launching Company Figure Series D Announcement About the Role We're looking for an Information Technology Support Specialist to join our rapidly growing team! As our IT Support Specialist, you'll deliver world-class technology support to everyone at Figure with a focus on exceptional service. You will provide technical support in person, over the phone, Slack, and email for computer software, hardware, and network issues in order to maintain efficient business operations. What You'll Do Perform research and troubleshoot issues related to software, end-user computers (both Windows and MacOS based), as well as cloud-hosted services and systems Complete set-ups for new hires and desk moves Training staff on new technology and assisting with deployment Solicit feedback from users and leadership in order to identify opportunities to improve service levels and satisfaction Support in-office and remote users with a variety of technology and software solutions What We Look For 3+ years of technical support experience Ability to work in office 5 days a week, on a rotating nights and weekends schedule Experience troubleshooting common Microsoft and Apple platform software Strong problem solver who takes ownership over resolution Ability to prioritize work with minimal supervision Friendly, concise, and professional communication Ability to thrive in a fast-paced startup environment Flexible schedule (possible evenings, weekends, on-call, or overtime) **This role is NOT remote** Salary Compensation Range: $44,000-$55,000 25% annual bonus, paid quarterly Equity stock options package This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and Prospective Employee Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-MM1
    $44k-55k yearly 5d ago
  • Analyst II, Technical Support

    MP0001-Wm Logistics India Private

    Technical Assistant Job 5 miles from Sparks

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. To enable our business to expand our lead in a market increasingly enhanced by technology, Waste Management is undertaking a substantial technology transformation. We are seeking talented Information Technology professionals to join the Waste Management team who are motivated to help us transform the way we design, build and use technology. With your skills and experience, we look for you to combine your technical expertise with industry best practices in an effort to align information technology solutions with Waste Management business strategy. I. Job Summary Under general supervision, configures and installs moderately complex software for IT users desktops and mobile devices. Provides intermediate technical support (through Tier 2) for software and hardware of end-user computing. Provides troubleshooting to readily identify problems and/or technical issues and escalates to appropriate staff for resolution. II. Duties and Responsibilities To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned. Processes more complex help desk tickets passed on from ITSC. Provides moderately-complex functional support of applications, isolates issues and distributes ticket to the appropriate team for resolution. Isolates higher level issues by reproducing the incident, identifying invalid data within the database, and/or tracing transactions through infrastructure to identify failure point. Creates DB scripts to correct invalid data within the database. Facilitates the resolution of tickets passed on to any Tier 3 support group, working with external vendors as needed. Creates and updates Support and User Guides. Delivers post-development support (including client installations). Provides management ticket reports, Pareto Report, and various others. Contributes in creation and modification of system or application monitors. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US. A. Education and Experience Education: Bachelor's Degree (accredited) in Computer Science, MIS, or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience. Experience: Three years of relevant work experience (in addition to education requirement). B. Certificates, Licenses, Registrations or Other Requirements None Required C. Other Knowledge, Skills or Abilities Required Intermediate knowledge or skills in one or more of the following is required: SQL queries and scripting. Document user, support and maintenance procedures. Document standardized communications to users and management. Customer service skills including conflict resolution. Effectively communicate with staff, management, end users, and other customers. Ability to conceptualize end user steps and processes to readily identify the issue/problem. Troubleshooting PC problems and issues. Problem solving and analytical skills. Trains less experienced end users and staff in resolving more complicated PC technical issues and processes. General knowledge of PC systems, hardware and software. Knowledge of Software functionality. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is: office setting and/or landfill/outdoor. The expected base pay range for this position across the U.S. [or Canada as appropriate] is $77500 - $110000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for bonus. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply.
    $77.5k-110k yearly 3d ago
  • Help Desk Technician

    Insight Global

    Technical Assistant Job In Sparks, NV

    Insight Global is seeking a Help Desk Technician to join one of our data center clients on their IT team. This onsite role is crucial as you will be the first line of support for internal employees in Reno, Nevada. You will need to hold an A+ certification and have previous experience working in help desk type role. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ******************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements - 3+ years of experience in a help desk/desk side support role (private or public sector) - Must have an active A+ certification. - Must have 1+ years of experience supporting/troubleshooting Mac/Apple products (accounts for about 20% of their machines) - Mobile Device Management experience - This role will be 50% Help desk and 50% deskside support. - Culture fit and customer service is extremely important as they are supporting internal switch employees. - Military Experience - Other Certifications - Experience supporting internal employees null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.
    $38k-68k yearly est. 14d ago
  • IT Support Specialist

    Hamilton Company 4.2company rating

    Technical Assistant Job 5 miles from Sparks

    Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture. Responsibilities The IT Support Specialist is responsible for providing technical assistance and support to end users related to applications, computers, and peripherals as well as responding to user emails requests, triage tickets, isolates problems, and determine and implement solutions. Essential Job Functions * Provide tier 1 support for incoming queries and issues related to systems and networking while delivering exceptional customer service to all Hamilton employees and prioritizing and responding to requests promptly while resolving their support needs. * Maintain appropriate documentation in tickets and related systems and develop and document solutions using standard operating procedures (SOPs). * Perform onboarding and off-boarding of new or existing employees. * Effectively communicate complicated computer problems to Tier 2 support. * Coach computer users on topics associated with their computer problems. * Configure, Install, modify, and maintain computers, laptops, and peripherals. * Utilize software/hardware tools to help diagnose computer problems. * Connect PCs to Local Area Networks (LAN) and resolve network-related issues. * Administration of user accounts in Active Directory, Exchange, and other systems. * Other duties as assigned. Qualifications * Strong interpersonal skills, pleasant demeanor, and ability to work harmoniously with users at all levels. * Thorough understanding of computer hardware, software, peripherals, and current computer technology and trends. * General knowledge of network domains, VLANs, Active Directory, login procedures, web browser settings, and the difference between Intranet and Internet. * Ability to analyze problems, develop alternatives, and take appropriate steps toward a solution. * Excellent verbal and written communication skills are required. * Knowledge of ERP systems and manufacturing processes is a plus * Capable of working with multiple systems in tandem and multitasking. * Ability to work quickly and efficiently under pressure. * Strong data management, accuracy, and eye for detail. Education/Experience * IT certification or four-year degree is preferred. * At least two years of helpdesk experience is preferred. * Stable work history and employment background. About Hamilton * Diverse portfolio of exciting and innovative design projects. * Tremendous opportunities for professional growth. * Commitment to sustainable design. * Competitive compensation. * Excellent benefit package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and more. * Solid stable company. * Must pass drug and background screens. * May be required to wear Personal Protective Equipment (provided by employer). Mid Salary
    $40k-76k yearly est. 27d ago
  • Support Technician II, DC

    Sanmaremployeeopenings

    Technical Assistant Job In Sparks, NV

    What's the Short Version? The Support Tech III, DC provides Tier II technical support for the Distribution Center. What Will You Be Doing? Provides Tier II technical and executive support to the Distribution Center. Answer incoming calls/emails for IT-related support. Perform hardware imaging, deployment, maintenance and tracking. Consistently manage and prioritize job (ticket) requests in teams and personal queue. Clearly document issue description, troubleshooting steps and resolution details in each support ticket. Perform desk-side support and IT equipment moves as necessary. Assist with meeting room AV setup and instruction. Provide assistance to staff and users in solving computer and warehouse technology problems. Provide installation and support of computer hardware and software (including peripheral devices such as printers). Train staff and users to work with computer systems and programs. Partner with HR to ensure IT resources are available for new hires and terminations are processed in a timely manner. Complete various project-related duties as assigned. Perform other duties as assigned. Comply with all policies and standards. What Are We Looking For? 4-6 years of IT support experience (Service Desk, Help Desk, or Call Center) or equivalent education/training Significant experience troubleshooting PC hardware and software issues. IT certifications (A+, Net+, CCENT, Microsoft certs) preferred Ability to provide excellent customer service and maintain a positive, supportive attitude towards the company, job, customers, and co-workers Must create a high level of user satisfaction through accurate and timely follow up, strong technical skills, good customer communication, and relationship building Excellent verbal and written communication skills Excellent organization skills: demonstrating the ability to multi-task and prioritize daily responsibilities. Ability to work well under pressure Ability to complete tasks in a thorough and timely manner Ability to thrive in a dynamic, constantly changing environment Ability and energy to work on multiple concurrent projects and switch focus as necessary Ability to work efficiently with minimal supervision Ability to quickly diagnose and fix problems Ability to follow through and document issues as well as resolutions Advanced knowledge of: Microsoft Windows OS, Mac OS X, and Microsoft Office Suite; PC and Apple devices and peripherals; Microsoft Windows and Microsoft Office; Networking and connectivity; Computer security practices; Android OS Occasional after-hours and weekend work may be required What Should You Expect? DC Office: While performing the duties of this job, the employee is constantly required to stand and walk. The employee may lift and/or move up to 30 pounds. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Basic literacy is required for operation of machines and necessary daily paperwork. Ability to work on computer and mobile phone for multiple hours; with frequent interruptions. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.
    $30k-48k yearly est. 5d ago
  • Technical Support Specialist

    Actalent

    Technical Assistant Job 5 miles from Sparks

    We are seeking a dedicated Technical Support Specialist to provide technical writing and content management support for engineering-related policies, procedures, manuals, white papers, presentations, and other documentation as required. This role involves coordinating and performing database maintenance, creating spreadsheets for data evaluation, and participating in meetings or interviews with subject matter experts to clarify documentation requirements. The position also involves coordinating documentation requests, acting as a subject matter resource, and recommending alternative processes and practices. Responsibilities * Provide technical writing and content management support for engineering-related documents (40%). * Offer editing, layout, and publishing support to ensure high-quality materials are produced. * Coordinate and perform database maintenance on the stock material catalog, compatible units, and manufacturer data catalog (20%). * Create spreadsheets that compile large sets of data for evaluation and presentation (20%). * Participate in meetings or interviews with subject matter experts to obtain technical understanding and clarification of documentation requirements (5%). * Coordinate requests for documentation and evidence (5%). * Act as a subject matter resource to all levels of the organization (5%). * Recommend alternative processes and practices (5%). Essential Skills * Project management and coordination. * Experience handling projects valued between $20 million to $30 million. * Utility engineering practices with an emphasis on transmission and substation. * Critical path method scheduling. * Experience with transmission and distribution. * Knowledge of power circuit breakers and transformers. * Proficiency in Excel, Good Earth, mapping tools, PDF markup, and digital note-taking. * Strong communication and active listening skills. Additional Skills & Qualifications * Experience with generator interconnection. * Knowledge of solar, electrical, and power distribution. * Specialized knowledge of AutoCAD, Visio, and Oracle. * Skills in project leadership, task identification, scheduling, and cost/expenditure identification. * Interpersonal and communication skills, including consultation with internal and external customers. * Ability to work with all levels of an organization and present alternatives and recommendations. Work Environment The work schedule is flexible, generally between 6 AM and 5 PM. The role is 100% onsite, primarily in an office setting with cubicles, but also includes a few days a month in the field for preliminary assessments. The position offers a three-year contract with the possibility to transition to a direct hire, two weeks of paid time off, and 10 holidays. The role involves engaging in cool projects such as renewable energy interconnection, solar plants, battery plants, and working with third parties to produce energy for the grid. The team environment is collaborative, supportive, and driven, with ample opportunities for professional growth. Pay and Benefits The pay range for this position is $20.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Reno,NV. Application Deadline This position is anticipated to close on Feb 14, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: * Hiring diverse talent * Maintaining an inclusive environment through persistent self-reflection * Building a culture of care, engagement, and recognition with clear outcomes * Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $20-30 hourly 52d ago
  • Audio-Visual Technology Assistant - Student Worker

    Western Nevada College 4.4company rating

    Technical Assistant Job 27 miles from Sparks

    Thank you for your interest in employment with our institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: Once you start the application process, you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Required attachments are listed below on the posting. Your application will not be considered without the required attachments. If you need assistance or have questions regarding the application process, please contact our Human Resources department at ********************** or **************. Job Description Minimum Qualifications Basic understanding of Computer Systems Experience using Microsoft Office Suite (especially Excel); experience with Google Docs a plus General knowledge of professional phone interaction General knowledge of effective oral and written communication practices Demonstrated ability to multitask Demonstrated ability to file document chronologically and alphabetically Demonstrated ability to manage time effectively Demonstrated ability to work both independently and in a team environment Demonstrated ability to work effectively with a diverse clientele Must be a student currently enrolled in at least 6 credits at Western Nevada College Must possess an unexpired class C driver's license and be able to pass the WNC driver safety course Not Required but Helpful Knowledge of Windows, Mac OSX , and iOS Operating Systems Experience operating video cameras Experience with Audio-Visual Technology Video editing skills (Camtasia, Final Cut Pro, Adobe Premiere) Physical Demands While performing the responsibilities of the job, the employee is required to have vision, good listening, and speaking skills. The employee maybe required to sit and or stand for extended periods of time. The employee is occasionally required to walk distances, reach with arms and hands, climb ladders, kneel, or crawl. The employee will sometimes need to lift up to 50 pounds. Work Environment While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. Summary for Audio-Visual Technology Assistant: The A-V Technology Assistant will be key in supporting Digital Campus & Technology role in providing instructional and audio-visual technology support in classrooms, learning spaces, meeting spaces, and special events for the Western Nevada College Community. Duties & Responsibilities may include: Answer all incoming phone calls and respond appropriately to all phone inquiries Complete administrative tasks and offering excellent customer service Assist with technology support for both in-person and remote video classes Assist with physical setup or installations of equipment on campus, including running a-v cables, taping cables to floor, positioning speakers, tri-pods, setting up mobile projection screens, etc. Assist with department's online work order requests, following procedures to communicate customer requests to technicians Assist with organizing and posting equipment and service request orders Perform general maintenance and cleaning of equipment Data collection and entry for inventory reports Pick up and deliver audio-visual equipment around campus Model appropriate behaviors that support the department culture and vision Attend training and other meetings as required Maintain a clean and tidy work environment Assist with department projects Other duties as assigned Decisions & Judgement How to direct phone calls and respond to online equipment and service forms How to position and frame subjects in video frame with remote How to position sound systems, projection screens, and a-v cords Personal Contact Collaborates with department and college employees to support the development and success of the WNC's mission Engages with students, instructors, and guests to answer questions and provide guidance No Full-Time Equivalent 50.0% Required Attachment(s) Resume Posting Close Date Note to Applicant Newly hired faculty must assure that their official transcript is sent by the degree granting institution(s) to Western Nevada College, Human Resources Office within 30 calendar days from the effective date of employment. Academic degrees must have been awarded by regionally accredited institutions. Employment is contingent on the completion of appropriate background verification, which may include criminal history, credit history, sex and violent offender registry, education verification, licensure, and employment history to be administered by the Western Nevada College Human Resources office.
    $32k-41k yearly est. 60d+ ago
  • Technical Onboarding Specialist

    Wilson Language Training 4.5company rating

    Technical Assistant Job 27 miles from Sparks

    **Department:** Customer Experience The success of our team members is no less paramount. We-re dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work. Are you ready to be a changemaker? Wilson Language training is growing and is looking to hire a Technical Onboarding Specialist. The Technical Onboarding Specialist is responsible for successfully orienting customers to Wilson products, providing an efficient and engaging onboarding experience to enable deep engagement and drive successful outcomes. The ideal candidate will be a self-starter and have a positive, customer-centric attitude with a high EQ and passion for problem-solving. **Essential Job Functions:** + Walk schools and districts through the onboarding process and ensure that teachers are able to realize the value of our products quickly + Educate new customers on how to access and use resources + Optimize user adoption to drive renewals and expansion + Work with other internal teams to ensure seamless transitions throughout the customer journey + Collect customer feedback and communicate to appropriate internal stakeholders as part of ongoing improvement cycle + Continually surprise and delight customers with a proactive, customer-centric attitude + Ensure high customer engagement and satisfaction as measured by Onboarding NPS, CES, and CSAT ratings + Contribute to other onboarding and customer success projects as needed + Other duties as assigned + Understand and display WLT-s values **Skills & Experience:** + Salesforce experience preferred + At least 1 year of customer facing technical onboarding experience required + Some experience in onboarding or customer success in a SaaS or edtech environment + Demonstrable experience using common customer success tools, including CRM, webinar/online meeting, and screen recording technologies + Ability to communicate effectively through all channels, chat, phone, email, and video conference + Experience with cloud-based productivity tools and ability to quickly learn and adopt new technologies + Exceptional organizational and project management skills, with the ability to set goals and prioritize many initiatives and opportunities with minimal guidance + Self-awareness, strong judgment, clarity, attention to detail, organization, ability to handle ambiguity, and goal-orientation Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including: + Medical, dental, vision, and Life & Disability Insurance + 401k plan with partial employer match + Paid Time Off + Paid holidays + Tuition reimbursement + -O-Connor days,- which refers to a company-wide office closure between Christmas and New Year-s Eve, as well as other perks. Anticipated Salary Range: $51,900 - $64,500. Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace. M/W/D/V
    $51.9k-64.5k yearly 2d ago
  • Technical Writer Intern

    Oracle 4.6company rating

    Technical Assistant Job 27 miles from Sparks

    Intern Role intended for current students (BS/MS/PhD) AND enrolled in a full-time degree program after completion of the internship. Available internship dates: May 19 - August 8, 2025 and June 16 - September 5, 2025 **The Program:** Our future success depends on hiring world-class, early in career talent who are looking to power next-generation services and solutions. We are hiring bachelor's and master's graduates with a diverse set of skills and experiences to work in and across multiple teams within the Database Technologies organization. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make an impact. **The Team:** The Oracle Database Developer Relations Team (DB DevRel) is a group of highly creative, innovative creators that bring Oracle Database products and services to life! We are part of the Database product development team and build technical content, demos/apps, videos, blogs, and share those on websites, social channels and developer conferences to encourage use of Database by developers. We sponsor developer conferences and virtual events, partner with Universities and coding bootcamps, build developer focused programs to make it easy for developers to find and use Database, and we manage web sites, authority pages, and SEO for Database. Our team is global, work collaboratively across all lines of business, and is responsible for all Database products. **The Company:** Oracle is the world's leading provider of business software. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. We're using innovative emerging technologies to tackle real-world problems today. From advancing energy efficiency to reimagining online commerce, the work we do is not only transforming the world of business-it's helping advance governments, power nonprofits, and giving billions of people the tools they need to outpace change. For more information about Oracle (NYSE:ORCL), visit us at oracle.com (********************************** . **What You'll Bring (Objective Minimum Qualifications):** To be considered for a Technical Writer Intern position in the Database Technologies organization, you must possess the Objective Minimum Qualifications (OMQs) below. Please ensure that your application clearly indicates that you meet these OMQs, by listing relevant academic/professional/personal projects on your resume. + Excellent English written and verbal communication skills. + Strong attention to detail. + A passion for technology and learning software products. + Critical thinking and problem-solving skills. + Eagerness to learn from and teach others. + Ability to work independently. + Working knowledge of common technologies such as relational databases, Java, and frameworks such as React, and familiarity with open-source technologies. + Experience with SQL or Oracle Database preferred. + Currently enrolled in a Bachelor's degree program in Computer Science, Business, English, Technical Writing, Rhetoric and Professional Writing or equivalent major and completing your sophomore or junior year only by summer 2025. Must be returning to the degree program after completion of the internship. + Attend a university in the US. + Able to obtain work authorization in the US in 2025. About You (Preferred Qualifications): + Minimum 3.0 GPA Career Level - IC0 Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range: from $18.99 to $53.00 per hour; from $39,500 to $110,240 per annum. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling ***************, option one. **Disclaimer:** Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. *** Which includes being a United States Affirmative Action Employer**
    $36k-47k yearly est. 60d+ ago
  • IT Help Desk Tech

    Cybertronit

    Technical Assistant Job 5 miles from Sparks

    Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off - WORK FROM YOUR HOME (First 4 weeks of training, Monday to Friday: 9am - 6pm) Full Time Hours: Monday - Friday: 11am - 8pm Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients' technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds - and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you! Looking for a candidate that meets the following criteria: • Exceptional written and oral communication skills. • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. • Strong documentation skills. • Fierce attention to detail and strong multi-tasking skills • Ability to mentor and be mentored • Strong technical background and interest • Desire to solve complex problems and learn from them! Skills: • Windows 10 • Network Printers and Deployment • LAN and WAN Networking • General Hardware and Software Troubleshooting Some knowledge: • Windows Server 2019 • Office 365 and Exchange Administration • Active Directory • Group Policy • Hyper-V and/or VSphere/ESXi As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO. Come join our team! Compensation: $30,000.00 - $40,000.00 per year We provide Managed IT Services to local small and medium sized businesses. We deploy and support a variety of different technologies and products, everything from Microsoft Windows and Server products to Cisco and VMWare and others. Fast paced and exciting environment, we work with the latest and greatest tech on the market! If you are motivated to learn new skills and increase your knowledge and experience we have a spot for you in our growing company! Cybertron provides World Class IT Services and Support to local small and medium sized businesses.
    $30k-40k yearly 8d ago
  • Information Technology Support Specialist

    Community Health Alliance 3.5company rating

    Technical Assistant Job 5 miles from Sparks

    div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Administrative Office - Reno, NV/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Temporary/Seasonal/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Salary Range-row" div class="form Line"div aria-label="Salary Range" name="Salary Range"span aria-label="Salary Range" class="" name="level"$25.25 Hourly/span/div/div/divdiv class="row form RowStandard" id="Job Shift-row" div class="form Line"div aria-label="Job Shift" name="Job Shift"span aria-label="Job Shift" class="" name="level"Day/span/div/div/divdiv class="row form RowStandard" id="Job Category-row" div class="form Line"div aria-label="Job Category" name="Job Category"span aria-label="Job Category" class="" name="level"Information Technology/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pspan style="font-size:12px;"span style="font-family:Georgia, serif;"strong Community Health Alliance is looking for a temporary part-time Information Technology Support Specialist. /strong Join our talented team of Information Technology that focus on serving the community and helping those in need by creating healthy outcomes for patients of every income.strong /strong/span/span/p pspan style="font-size:12px;"span style="font-family:Georgia, serif;"We operate six convenient locations throughout Reno and Sparks, providing comprehensive, top-quality medical services, dental and pediatric care, behavioral health, low-cost pharmacies, nourishing food pantries, and more. /span/span/p p /p pspan style="font-size:12px;"span style="font-family:Georgia, serif;"strong Job Description:/strong The Information technologies (IT) Support Specialist is directly responsible for providing desk side support to all users within the organization. This is accomplished by working in partnership with other IT staff and department heads as required./span/span/p p /p p /p /span/div/div/divdiv class="cl HeadSecondary"h2Qualifications/h2/divdiv aria-label="Qualifications" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"pspan style="font-size:12px;"span style="font-family:Georgia, serif;"strong Knowledge, Skills and Abilities:/strong/span/span/p p /p ul lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Knowledge of general office practices and procedures. /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Knowledge of an electronic medical record system (when applicable). /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Skill in operating a personal computer utilizing word processing, spreadsheets, databases, reports, and email. /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Ability to read, write legibly, and perform mathematical calculations. /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Ability to solve practical problems and deal with a variety of variables. /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Ability to exercise good judgment in appraising situations and making decisions. /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Skill in accuracy and attention to detail. /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Skill in public and inter-agency relations. /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Ability to communicate professionally and courteously. /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Ability to work and interact effectively with other staff members to build and enhance teamwork. /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Ability to understand and respond appropriately to special population groups (e.g., race, ethnicity, language, age, sex). /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Ability to hear and speak well enough to converse over the telephone. /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Knowledge and understanding of IPv4 addressing. /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Knowledge and experience in desktop administration and support. /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Experience in troubleshooting printing services. /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Experience in troubleshooting user authentication issues. /span/span/li lispan style="font-size:12px;"span style="font-family:Georgia, serif;"Familiarity with Desktop Authority, PDQ Deploy, and PDQ Inventory./span/span/li /ul p style="margin-left:48px;" /p pspan style="font-size:12px;"span style="font-family:Georgia, serif;"strong Education and Experience:/strong Bachelor's degree in Business, Systems Engineering, Computer Science, or MIS, and three to five years experience in systems/network environment; or equivalent combination of education and experience. Experience with applications to a medical or social service delivery system preferred. /span/span/p /span/div/div/div/div
    $25.3 hourly 7d ago
  • Support Technician II, DC

    Sanmar 4.5company rating

    Technical Assistant Job In Sparks, NV

    At SanMar, the work you do makes a difference. What's the Short Version? The Support Tech II, DC provides Tier I and Tier II technical support for the Distribution Center. What Will You Be Doing? Answer incoming calls/emails for IT-related support. Consistently manage and prioritize job (ticket) requests in teams and personal queue. Clearly document issue description, troubleshooting steps and resolution details in each support ticket. Perform desk-side support and IT equipment moves as necessary. Assist with meeting room AV setup and instruction. Provide assistance to staff and users in solving computer and warehouse technology problems. Provide installation and support of computer hardware and software (including peripheral devices such as printers). Train staff and users to work with computer systems and programs. Partner with HR to ensure IT resources are available for new hires and terminations are processed in a timely manner. Complete various project-related duties as assigned. Perform other duties as assigned. Comply with all policies and standards. What Are We Looking For? 1-3 years of IT support experience (Service Desk, Help Desk, or Call Center) or equivalent education/training Experience troubleshooting PC hardware and software issues. IT certifications (A+, Net+, CCENT, Microsoft certs) preferred Ability to provide excellent customer service and maintain a positive, supportive attitude towards the company, job, customers, and co-workers. Must create a high level of user satisfaction through accurate and timely follow up, strong technical skills, good customer communication, and relationship building. Excellent verbal and written communication skills Excellent organization skills: demonstrating the ability to multi-task and prioritize daily responsibilities. Ability to work well under pressure Ability to complete tasks in a thorough and timely manner Ability to thrive in a dynamic, constantly changing environment Ability and energy to work on multiple concurrent projects and switch focus as necessary Ability to work efficiently with minimal supervision. Proficient knowledge of: Microsoft Windows OS, Mac OS X, and Microsoft Office Suite; PC and Apple devices and peripherals; Microsoft Windows and Microsoft Office; basic networking and connectivity; basic computer security practices; Android OS Ability to quickly diagnose and fix problems. Ability to follow through and document issues as well as resolutions. Occasional after-hours and weekend work may be required What's Our Offer? Salary Range: You`ll earn between $24.04 - $31.25 (WA, NJ); $22.12 - $28.75 (MN, NV, TX, VA); $20.67 - $26.88 (AZ, ID, FL MT, OH, TN) on an hourly basis, depending on experience. Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: Comprehensive medical, dental, and vision benefits 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle Life insurance Short/long-term disability coverage Paid maternity/paternity leave Pet insurance What Should You Expect? DC Office: While performing the duties of this job, the employee is constantly required to stand and walk. The employee may lift and/or move up to 30 pounds. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Basic literacy is required for operation of machines and necessary daily paperwork. Ability to work on computer and mobile phone for multiple hours; with frequent interruptions. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions. Why Work at SanMar? Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together. Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they're a part of something special. Here's your chance to be a part of this story. If you're ready to work in a place where your participation matters and your growth is a priority, we're ready for you. SanMar is an Equal Opportunity Employer Whoever you are, wherever you're from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar. SanMar participates in E-Verify.
    $27k-34k yearly est. 16d ago
  • Help Desk / Support Technician (260 DAYS/ 8 HRS)

    Douglas County School District 3.6company rating

    Technical Assistant Job 41 miles from Sparks

    Technology/Help Desk / Support Technician Date Available: 05/01/2025 Additional Information: Show/Hide TITLE: IT HELP DESK/SUPPORT TECHNICIAN REPORTS TO: DIRECTOR OF INFORMATION TECHNOLOGY TERMS OF EMPLOYMENT: 260 DAYS/YEAR SALARY RANGE: CLASSIFIED SALARY SCHEDULE 6-A $22.34 - $31.73 EMPLOYER/EMPLOYEE PAID $18.79 - $26.70 EMPLOYER PAID PERS BENEFITS: Nevada State Public Employees Retirement System (PERS) Employer paid Medical, Dental, Vision and Life Insurance No State Tax FLSA STATUS NON-EXEMPT SUMMARY OF POSITION Performs work of moderate difficulty including office support work, special projects, composition, data gathering and reporting; diagnose and resolve end-user hardware, basic software and networking problems over the telephone (as instructed), assign help ticket requests, coordinate hardware, software and related equipment purchases, verify warranties and other related projects. RESPONSIBILITIES AND ESSENTIAL FUNCTIONS * Create and/or maintain budget documents, and other materials; create routine reports as requested. Create purchase orders and monitor for software renewals as they come due. * Perform data entry work; print reports; develop automated systems for the office. * Provide help desk support to remotely diagnose and resolve requests for end-user hardware, and software support, including student information system, networking, basic productivity and educational software support; assign appropriate personnel to respond to requests for repair and maintenance of computer equipment; document completion of assignments in accordance with district policies and procedures. * Answer and screen phone calls; obtain information, answer questions and provide explanation; maintain calendars; schedule meetings and/or facilities, monitor deadlines; report problems to vendors as appropriate. * Maintain records of receipts; total collections; prepare deposits, invoices and claim forms. Order/receive supplies and equipment for IT and school sites. Collect all packing slips and stamps received & date. * Develop and revise office procedures and processes; maintain an efficient office environment. * Establish and maintain office-filing system often involving cross-referencing; sort and index for filing or distribution. * Open, sort, prioritize and distribute mail; receive supplies and maintain inventory; maintain accounts and required reports, records, and receipts. NON-ESSENTIAL FUNCTIONS Assist personnel in the use and setup of computer operating systems as may be appropriate. Perform related duties as assigned. WORK CONTACTS Frequent contact with district and site personnel. REQUIRED KNOWLEDGE, SKILLS & ABILITIES Thorough knowledge of modern office practices, procedures and equipment; thorough knowledge of business English, grammar, spelling, vocabulary, punctuation and arithmetic; thorough knowledge of school/department programs, organization, and operations; Basic knowledge of DOS/Windows) including peripherals and accessories; basic networking standards used in the district (Windows 2007 and newer); general functional and technical aspects of end-user computer program applications, including but not limited to Microsoft productivity software, business and operations software applications; and basic accounting knowledge. Skill in typing, word-processing, spreadsheet and/or database programs, and office machine operation ABILITY TO Communicate effectively and provide clear explanations and answers. Operate and use modern office equipment, including a computer and software applications. Type at a speed necessary for successful performance (40 WPM). Display courtesy and tact in dealing with those contacted in the course of work. Resolve routine technical service problems. Follow oral and written instructions and to exercise independence and judgment. Meet deadlines. Establish and maintain complete and accurate data gathering, recordkeeping and filing systems. Prepare routine written and statistical reports and correspondence. Establish and maintain cooperative working relationships. Maintain regular attendance. SUPERVISION RECEIVED Work is performed independently in accordance with established procedures under the general supervision of the Director Information Technology, who shall at least annually evaluate the Help Desk/Support Technician's performance. SUPERVISION EXERCISED None CONDITIONS OF WORK * Light physical activity in normal office environment Exposure to climate-controlled office settings to outside weather with temperatures ranging from mild/moderate to extreme cold/heat.May involve exposure to noise levels ranging from moderate to very loud and occasional to frequent time periods.May involve work in crowded environments. Hazards:Office/Classroom furniture, playground/office equipment, communicable diseases, chemicals (as related to specific assignment), and power/hand operated equipment and machinery (as related to specific assignment). SAFETY SENSITIVE: YES NO X ACCEPTABLE EXPERIENCE AND TRAINING Progressively responsible secretarial experience involving typing, office machine operation, data entry, research, reporting or other office work, including some experience in performing help desk support and/or computer equipment and software support; and high school graduation or equivalent supplemented by college level course work in computer technology or a related field; or any equivalent combination of experience and training which provides the knowledge, skills and abilities to perform the work. LICENSES/CERTIFICATES Possession of or ability to obtain a valid Nevada Driver's License. High school graduation or equivalent including or supplemented by coursework in typing or office procedures or any equivalent combination of training, experience and education which provides the necessary knowledge and abilities to perform the work. PHYSICAL AND MENTAL/INTELLECTUAL REQUIREMENTS The physical and mental/intellectual requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.Those requirements include: * Strength, dexterity, coordination, and vision to use keyboard and video display terminal for prolonged periods. * Strength and stamina to bend, stoop, sit, and stand for long periods of time.Dexterity and coordination to handle files and single pieces of paper; occasional lifting of files, stacks of paper or reports, references, student work, and other materials.Some reaching for items above and below waist and head level.Some reaching, bending, squatting, and stooping to access files, student work, and other items as necessary.The manual dexterity and cognitive ability to operate a personal computer and other educational technology (LCD projector, SmartBoard, iPads/Tablets, etc.) to enhance student learning.Involves hearing and speech to communicate in person or over the telephone.Medium to heavy lifting (25 to 40 pounds) may occasionally be required. * In compliance with applicable disability laws, reasonable accommodations may be provided for qualified individuals with a disability who require and request such accommodations.Applicants and incumbents are encouraged to discuss potential accommodations with the employer. EMPLOYEE PUNCTUALITY AND APPEARANCE In order for DCSD schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave. Any deviation from assigned hours must have prior approval from the employee's supervisor or building administrator. All employees are required to report to work dressed in a manner that reflects a positive image of DCSD and is appropriate for their position. NOTICE OF NON-DISCRIMINATION/EQUAL OPPORTUNITY EMPLOYER The Douglas County School District does not discriminate against any person on the basis of race, creed/religion, color, national or ethnic origin, sex (including pregnancy), gender identity or expression, genetic information, sexual orientation, disability, marital status, age, veterans or military status, or political affiliation in admission to or access to, treatment or employment, or participation in its programs and activities, and provides equal access to the Boy Scouts of America and other designated youth groups, pursuant to federal and state laws including, but not limited to, Title VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Title II of the American with Disabilities Act of 1990, the Individuals with Disabilities Education Improvement Act (IDEA), and the Boy Scouts of America Equal Access Act. The Douglas County School District is an equal opportunity employer and will not knowingly discriminate in any area of employment, which includes recruiting and hiring practices, working conditions, training, promotion, and terms and conditions of employment. Individuals with a disability who require reasonable accommodation(s) during any step of the screening process or who have questions about qualifications should notify a representative in Human Resources. Notification may be made in person, in writing, or by calling **************. The Superintendent of Douglas County School District has designated the following position to handle inquiries regarding student and employee non-discrimination policies: Executive Director of Human Resources 1638 Mono Avenue Minden, Nevada 89423 Phone: ************** Attachment(s): * IT - HELP DESK-SUPPORT TECHNICIAN.pdf
    $35k-44k yearly est. 2d ago
  • Epic Technical Specialist - Patient Access

    Baylor Scott & White Health 4.5company rating

    Technical Assistant Job 27 miles from Sparks

    ** **The pay range for this position is $47.41/hr (entry level qualifications) - $84.42/hr (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience.** The Epic Technical Specialist designs and implements Epic features aligned with BSWH initiatives. This role requires understanding multiple Epic modules and collaborating with managers and partners. The goal is to align with strategic goals and maximize Epic's utility for patient care and administration. The Epic Technical Specialist also mentors analysts, supporting their development in problem-solving, project execution, and go-live activities. **Essential Functions of the Role** + Epic Systems Expertise: Serve as the main cross-application professional on Epic for a portfolio. Provide guidance for design recommendations, input on potential impacts on downstream modules, and perform complex troubleshooting. + Solution Design: Collaborate with managers and teams to create and implement innovative solutions for the organization. This includes ideation, customization, configuration, and integration with third-party applications. + Technical Consulting and Mentorship: Help analysts and portfolio owners with solution design and scoping calibration. Serve as a professional to validate enhancements and potential projects under the clinical team purview. Foster continuous learning and professional growth within the team. + System Optimization: Proactively review technical setup for critical architecture and configuration. Provide optimization and improvement opportunities. Articulate the required effort and benefits of each potential improvement. + Portfolio Health and Integration: Continuously evaluate and optimize new Epic modules and features. Improve efficiency, usability, and patient outcomes. Create business cases for new features for evaluation by operational leadership. When an Epic module does not meet current needs, oversee the integration of Epic with third-party systems. Ensure an optimal long-term approach. + Play a dynamic role in project planning, execution, and go-live support. Ensure smooth transitions to staff responsible for maintenance. **Key Success Factors** + Must maintain Epic certifications. (Epic Cadence required). + Able to quickly develop deep Epic application knowledge to build, test, support and train. + Ability to work well in team environments. + Proficient with word processing, spreadsheet, and email software applications. + Demonstrates customer-oriented service excellence standards. + Self-motivated manager who can identify, prioritize, and resolve issues and advance personal knowledge. + Ability to execute complex tasks through organization and detail-oriented approach. + Ability and experience understanding end user workflow and owning the technical components of that workflow. + Demonstrates excellent interpersonal communication skills, among facility customers and team members. + Possess exceptional project management skills. Able to drive smaller initiatives and assist project managers in completing projects successfully. **Belonging Statement** We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve. **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Eligibility on day 1 for all benefits + Dollar-for-dollar 401(k) match, up to 5% + Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more + Immediate access to time off benefits At Baylor Scott & White Health, your well-being is our top priority. Note: Benefits may vary based on position type and/or level **QUALIFICATIONS** + EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification + EXPERIENCE - 7 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Epic Certification (EPICCERT): Must obtain EPIC Certification within one year of hire or transfer to position. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $45k-72k yearly est. 15d ago
  • Technical Support/Customer Advocate Agent

    CLX Gaming 3.7company rating

    Technical Assistant Job 5 miles from Sparks

    . WORK FROM YOUR HOME Cybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and friendly service to our customers. Your job is to assist our customers through their entire experience starting from consideration, purchase, and post purchase. You will be incentivized in your efforts to provide the best possible customer experience. Job Functions: • A Customer Support Specialist's main duty is to provide technical support and assistance to customers regarding their hardware and software issues. • Communication with customers as required: keeping them informed of incident progress, and notifying them of any impending changes • Work with supervisors and other departments to facilitate fast incident resolution. • Advocate on customers behalf to insure high levels of customer satisfaction • Provide customers and prospects with hardware recommendations on hardware solutions that meets their requirements. Job Requirements: • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. • Advance understanding of PC operating systems and most common software applications. • Advance understanding of PC hardware components • Experience with troubleshooting and diagnosing computer issues. • Technical awareness: ability to match resources to technical issues appropriately. • Service awareness of all organization's key services for which support is being provided • Self-motivated with the ability to work in a fast-moving environment. • 2-year degree in the IT field preferred, but not required. Benefits: • Competitive base based on experience and qualifications. • Uncapped Performance Bonus • Uncapped commissions on pre sales assistance and consultation. • Health and dental benefits included. • Full on the job training & support • Fun working environment and culture. • Great opportunity for advancement. Compensation: $12.00 - $15.00 per hour CLX is a custom PC integrator catering to gamers and content creators. CLX is a division of Cybertron International, one of the largest system integrators in the US since 1997. CLX believes in quality, attention to detail, and giving gamers the ability to choose exactly what they desire. Recognized for its award-winning custom designs and paint work, CLX offers a range of carefully curated systems or a completely customized experience by allowing gamers the ability to configure their own. CLX systems can be found on Amazon, Best Buy, Walmart, Newegg and other retail partners. Fast paced and exciting environment, we work with the latest and greatest tech on the market! If you are motivated to learn new skills and increase your knowledge and experience we have a spot for you in our growing company!
    $12-15 hourly 60d+ ago
  • Biomedical Technician Intern

    GE Healthcare 4.8company rating

    Technical Assistant Job 27 miles from Sparks

    As an Intern at GE Healthcare, every moment partnering with customers is an opportunity to impact the lives of patients. You'll be the face of our life-changing products, you'll drive customer satisfaction through excellent service and you'll help healthcare professionals deliver world-class care to patients using innovative medical technologies. **Job Description** **Responsibilities :** - Under supervision, observe evaluation of basic customer biomedical equipment issues, implementation of appropriate repairs, performance of planned maintenance (PM), safety, environmental inspections and maintenance of effective customer relations. Follow appropriate GEHC policies, procedures, hospital protocol and complete necessary documentation, as guided. - Job shadow members of local team that provide efficient service delivery to all accounts within assigned area. Eventually may assist more experienced technicians on progressive repairs and resolution. - Observe mentor communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction. - Document all repair actions and submit reports/summaries according to schedule. May maintain approved parts inventory. Manage vendor's service delivery processes in compliance with GEHC policies, as instructed. - Ensure proper care of spares, tools and test equipment and ensure calibration. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment formal instruction. - Meet Health and Human Services, as well as Environment Health and Safety requirements. **Qualifications/Requirements :** -Currently enrolled in an AS or BS degree with a cumulative GPA of a 2.0 or higher based on a 4.0 scale. - Must be able to develop and maintain good customer relationships. - Must have reliable transportation and a valid driver's license. - Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception. - You may not relocate more than 30 miles from your current location without approval from your manager. - Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. - Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. **Desired Characteristics :** - Ability to develop and maintain good customer relations. - Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. - Experience interfacing with both internal team members and external customers as part of a solution based service process. - Previous course work or experience interpreting schematic diagrams and perform effective repair and planned maintenance on basic biomedical or electronic equipment. - Change agent and process oriented. - Local candidates strongly preferred. GE Healthcare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world. **Additional Information** GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. **Relocation Assistance Provided:** No
    $37k-46k yearly est. 60d+ ago
  • IT Support Specialist

    Figure 4.5company rating

    Technical Assistant Job 5 miles from Sparks

    Figure is maximizing the value of homeownership in ways that benefit consumers and the industry alike. We're helping homeowners tap their liquidity easily, efficiently and reasonably for purpose-driven, significant expenditures - everything from dream home renovations and debt consolidation to small business formation. In seven years, we've become the country's #1 non-bank HELOC lender. As a financial technology firm operating at the intersection of regulation and transformation, we're a "unicorn" - a group of fewer than 1000 companies globally that is valued at $1B or more and has been in operation for less than ten years. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. We are motivated, innovative, collaborative, and curious. We value individuals who bring a problem-solving mindset to every task. Every day at Figure is a journey in continuous learning combined with a focus on getting work done that makes a difference. Join us! Wealthfront Career-Launching Company Figure Series D Announcement About the Role We're looking for an Information Technology Support Specialist to join our rapidly growing team! As our IT Support Specialist, you'll deliver world-class technology support to everyone at Figure with a focus on exceptional service. You will provide technical support in person, over the phone, Slack, and email for computer software, hardware, and network issues in order to maintain efficient business operations. What You'll Do * Perform research and troubleshoot issues related to software, end-user computers (both Windows and MacOS based), as well as cloud-hosted services and systems * Complete set-ups for new hires and desk moves * Training staff on new technology and assisting with deployment * Solicit feedback from users and leadership in order to identify opportunities to improve service levels and satisfaction * Support in-office and remote users with a variety of technology and software solutions What We Look For * 3+ years of technical support experience * Ability to work in office 5 days a week, on a rotating nights and weekends schedule * Experience troubleshooting common Microsoft and Apple platform software * Strong problem solver who takes ownership over resolution * Ability to prioritize work with minimal supervision * Friendly, concise, and professional communication * Ability to thrive in a fast-paced startup environment * Flexible schedule (possible evenings, weekends, on-call, or overtime) This role is NOT remote Salary * Compensation Range: $44,000-$55,000 * 25% annual bonus, paid quarterly * Equity stock options package * This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits * Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans * Company HSA, FSA, Dependent Care, 401k, and commuter benefits * Employer-funded life and disability insurance coverage * 11 Observed Holidays & PTO plan * Up to 12 weeks paid family leave * Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and Prospective Employee Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-MM1
    $44k-55k yearly 7d ago
  • Support Technician II, DC

    Sanmaremployeeopenings

    Technical Assistant Job In Sparks, NV

    What's the Short Version? The Support Tech II, DC provides Tier I and Tier II technical support for the Distribution Center. What Will You Be Doing? Answer incoming calls/emails for IT-related support. Consistently manage and prioritize job (ticket) requests in teams and personal queue. Clearly document issue description, troubleshooting steps and resolution details in each support ticket. Perform desk-side support and IT equipment moves as necessary. Assist with meeting room AV setup and instruction. Provide assistance to staff and users in solving computer and warehouse technology problems. Provide installation and support of computer hardware and software (including peripheral devices such as printers). Train staff and users to work with computer systems and programs. Partner with HR to ensure IT resources are available for new hires and terminations are processed in a timely manner. Complete various project-related duties as assigned. Perform other duties as assigned. Comply with all policies and standards. What Are We Looking For? 1-3 years of IT support experience (Service Desk, Help Desk, or Call Center) or equivalent education/training Experience troubleshooting PC hardware and software issues. IT certifications (A+, Net+, CCENT, Microsoft certs) preferred Ability to provide excellent customer service and maintain a positive, supportive attitude towards the company, job, customers, and co-workers. Must create a high level of user satisfaction through accurate and timely follow up, strong technical skills, good customer communication, and relationship building. Excellent verbal and written communication skills Excellent organization skills: demonstrating the ability to multi-task and prioritize daily responsibilities. Ability to work well under pressure Ability to complete tasks in a thorough and timely manner Ability to thrive in a dynamic, constantly changing environment Ability and energy to work on multiple concurrent projects and switch focus as necessary Ability to work efficiently with minimal supervision. Proficient knowledge of: Microsoft Windows OS, Mac OS X, and Microsoft Office Suite; PC and Apple devices and peripherals; Microsoft Windows and Microsoft Office; basic networking and connectivity; basic computer security practices; Android OS Ability to quickly diagnose and fix problems. Ability to follow through and document issues as well as resolutions. Occasional after-hours and weekend work may be required What's Our Offer? Salary Range: You`ll earn between $24.04 - $31.25 (WA, NJ); $22.12 - $28.75 (MN, NV, TX, VA); $20.67 - $26.88 (AZ, ID, FL MT, OH, TN) on an hourly basis, depending on experience. Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: Comprehensive medical, dental, and vision benefits 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle Life insurance Short/long-term disability coverage Paid maternity/paternity leave Pet insurance What Should You Expect? DC Office: While performing the duties of this job, the employee is constantly required to stand and walk. The employee may lift and/or move up to 30 pounds. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Basic literacy is required for operation of machines and necessary daily paperwork. Ability to work on computer and mobile phone for multiple hours; with frequent interruptions. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.
    $30k-48k yearly est. 25d ago
  • IT Help Desk Tech

    Cybertronit

    Technical Assistant Job 27 miles from Sparks

    Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off - WORK FROM YOUR HOME (First 4 weeks of training, Monday to Friday: 9am - 6pm) Full Time Hours: Monday - Friday: 11am - 8pm Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients' technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds - and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you! Looking for a candidate that meets the following criteria: • Exceptional written and oral communication skills. • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. • Strong documentation skills. • Fierce attention to detail and strong multi-tasking skills • Ability to mentor and be mentored • Strong technical background and interest • Desire to solve complex problems and learn from them! Skills: • Windows 10 • Network Printers and Deployment • LAN and WAN Networking • General Hardware and Software Troubleshooting Some knowledge: • Windows Server 2019 • Office 365 and Exchange Administration • Active Directory • Group Policy • Hyper-V and/or VSphere/ESXi As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO. Come join our team! Compensation: $30,000.00 - $40,000.00 per year We provide Managed IT Services to local small and medium sized businesses. We deploy and support a variety of different technologies and products, everything from Microsoft Windows and Server products to Cisco and VMWare and others. Fast paced and exciting environment, we work with the latest and greatest tech on the market! If you are motivated to learn new skills and increase your knowledge and experience we have a spot for you in our growing company! Cybertron provides World Class IT Services and Support to local small and medium sized businesses.
    $30k-40k yearly 8d ago

Learn More About Technical Assistant Jobs

How much does a Technical Assistant earn in Sparks, NV?

The average technical assistant in Sparks, NV earns between $17,000 and $54,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average Technical Assistant Salary In Sparks, NV

$30,000
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