Team Manager Jobs in Westlake, OH

Prepare and provide quotes and proposals for customers while responding to new customer inquiries. Will manage order entry and tracking processes, while addressing and resolving customer complaints promptly. Must have 2+ years of customer service/customer account management experience Previous ERP/MRP experience is required Manufacturing experience is a plus! Bachelor of Science or Arts degree is required Engineering degree is welcomed if candidate wants to work with customers Part of a 20-billion-dollar company! Has expanded dramatically in the last 10 years! Great Benefits!

All Weather Heating & Cooling is a family owned business that has been serving Northern Ohio for over 25 years providing reliable, fair and honest service. We are looking for like-minded, self-motivated individuals that are looking to be part of our family where the sky is the limit. There is no limit to your success as All Weather grow's, all of our team members to have the ability to grow and expand with us as a family. Role Description This is a full-time on-site role for an HVAC Office Manager located in Westlake, OH. The Office Manager will be responsible for overseeing day-to-day office operations, managing customer service and sales inquiries, coordinating with HVAC technicians, and ensuring customer satisfaction. Qualifications Customer Satisfaction and Customer Service skills Experience in HVAC and Plumbing Sales skills Excellent communication and interpersonal skills Organizational and multitasking abilities Proficiency in Microsoft Office and office management software Attention to detail and problem-solving capabilities Previous experience in a similar role is a plus

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers. As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges. At Parker, our team members belong, matter and make a difference. Position Summary: Interacts with every functional area in the Division. Coordinates cross-functional activities that may include any or all the following: marketing, sales, planning, design engineering, manufacturing engineering, materials, production, and cost accounting, as required to meet division goals for assigned product lines and/or services within the operation. Responsibilities: Supervise and direct work activity of 3rd shift LEAP aftermarket team Effectively create and sustain material flow throughout the plant. Develop and deploy standardized work instructions for department. Establishes and maintain 5S standards for the material department. Daily production planning. Schedule production to meet customer demand as measured by on-time delivery, inventory and production throughput. Determine staffing requirements for assigned production areas. Ensure production targets are set. Troubleshoot scheduling and material issues. Help define, implement, and sustain PFEP. Actively support and implement lean principles. Promote and enforce compliance of safety policies and procedures. Conduct safety investigations and audits. Immediately notify EHS of any safety concerns. The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position. Qualifications: Bachelor's degree or equivalent experience. 3 to 5 years of management or supervisory experience. Sufficient background in accounting, PC skills, manufacturing, human resource management, and inventory control. Demonstrated teamwork and teambuilding skills. Able to create and maintain enthusiasm for challenges. Serve as model by promoting safety, new ideas, and positive change. Experience with Lean principles preferred. Knowledge of material flow and inventory functions required. Come join the Parker Aerospace Team! We are proud to offer competitive benefits designed with health, wealth, and well-being in mind. Our competitive package includes: Health and Wellbeing: Comprehensive medical, dental, and vision coverage from day one, including Health Savings and Reimbursement Accounts. Wellness incentive credits leading to reduced healthcare premiums. Access to Employee Assistance Program (EAP) for health and well-being support. On-site facilities: cafeteria with a wide array of food options, mini-mart, and vending machines. Participation in health and emotional well-being challenges with rewards. Financial Security and Growth: Competitive salary with an annual bonus incentive plan. Retirement benefits: 401(k) with company match opportunity. Income Protection, Life Insurance, Accidental Life and dismemberment Insurance, Short and Long-Term Disability insurance. Work-Life Balance and Flexibility: Generous Paid Time Off: 120 hours, plus up to 13 paid holidays Parental Leave: 4 weeks at 100% pay for new family additions. Extras like Adoption Assistance, financial guidance resources, paid jury duty, bereavement time, and time off for citizenship testing, marriage, and birth. Career Advancement and Education: Career development opportunities with up to $10,000 tuition reimbursement per year. Support for ongoing education through our Educational Reimbursement program. Parker Purpose Opportunities: Business Resource Groups promoting diversity, equity and inclusion. Volunteering day off and social committee activities throughout the year. Additional Benefits: Employee Perks on various services (car purchases, computer purchases, life adventures, etc.) Employee Referral program - Refer a family member or friend and receive a generous award for referrals that are hired (up to $4,000) Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. This position is subject to meeting export compliance eligibility requirements. (“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”) If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) and Genetic Information Discrimination

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Overview pOpshelf's seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Learn more at **************** . Responsibilities GENERAL SUMMARY: The Assistant Team Leader helps maintain a clean, well-organized store while assisting the Store Team Leader in creating a customer first store culture through exceptional store standards and team engagement. At the direction and delegation of the Store Team Leader, the Assistant Team Leader assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Team Leader also performs stocking and cashiering functions and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS: Provides superior customer service to exceed the customer's expectations; greet and assists customers, and operate cash register and scanner to itemize the customer's purchase. Assists the Store Team Leader in creating and supporting a customer first store culture. Model product knowledge and selling techniques to enhance the customer experience. Help facilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees. Facilitates merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠ . With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales. Assist Store Team Leader with educating store team about store products so they can engage customers and provide a differentiated, easy, and fun shopping experience. Maintain daily and weekly cleaning checklists to provide a superior customer shopping experience. Ensure condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience. Open and close the store a minimum of two days per week. Assist Store Team Leader with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures. Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays. Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Assist in implementation and maintenance of plan-o-zones; ensure merchandise is presented according to established practices and Store Manager direction. Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Assist customers in self-checkout process at multiple register terminals simultaneously. Assist with management of the store in the Store Team Leader's absence. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.) Ability to perform cash register functions and operate other tools to generate reports. (e.g. HHT, self-checkout, store computer, etc.) Ability to develop and maintain organization and to attend to detail. Ability to solve problems and deal with a variety of situations. Ability to interface with store associates, suppliers and customers in a respectful and effective manner. Strong product inventory knowledge and creative merchandising abilities. Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of experience in a specialty retail environment preferred. Six months supervisory or team lead experience preferred. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Fast-paced environment; moderate noise level. Exposure to strong scents and fragrances Occasionally exposed to outside weather conditions. Occasionally exposed to wet floor surfaces. Occasionally exposed to household and industrial cleaning solutions. Occasional or regular driving/providing own transportation to make bank deposits and assist in other locations as needed. pOpshelf is an equal opportunity employer

The Brand Operations Manager works closely with both the Franchisee and Client base to manage relationships with commercial and industrial clients throughout Northeast Ohio. In doing so, you're responsible for ensuring our client's experience meets or exceeds Anago's standards. This includes developing and maintaining relationships with clients and the key personnel within their organizations. Conducting business reviews to ensure clients are satisfied with their service as well as develop new revenue generating opportunities within that client relationship while keeping Anago's full service of offerings and capabilities top of mind for each client. The Brand Operations Manager will also be responsible for using and updating Anago's Director of Operations to ensure that department managers and leadership alike are aware of changes within the client organization or its key personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible to build and maintain relationships with existing clients and key personnel within customer companies. Represent the Anago Brand with vigor and enthusiasm. Acquire and maintain sound knowledge of Anago's services offerings. Conduct on site business reviews to ensure clients are satisfied with their services and service delivery. Responsible to grow Anago's service revenue base by introducing Anago's full service of offerings and providing solutions to clients. Partner with internal departments to communicate customer needs and preferences. Escalate and resolve areas of concern as raised by clients. Carry out client satisfaction surveys and reviews. Coordinate with and work effectively with all internal departments to ensure client needs are fulfilled timely and effectively. Mentor Franchise Owners in all aspects of their business including work schedule implementation, building assessment via inspections, presenting and selling project work, and complaint resolution. Ability to share training procedures in a classroom setting and onsite. Represent the Anago Brand with vigor and enthusiasm. QUALIFICATIONS: Necessary and desirable qualifications include, but are not limited to, the following: Knowledgeable in administrative and clerical procedures and systems such as word processing, managing files and records. Wiliness and ability to learn relevant software programs such as Anago's propriety software that impacts day to day operations (training provided). Knowledgeable of principles and processes for providing customer services and delivering value. This includes customer needs assessment, meeting quality standards for client service, and evaluation of customer satisfaction. A customer-oriented attitude. Problem-solving aptitude. Ability to work well within a team and independently. Excellent communication skills both verbally and written. Salary - $60,000 a year GREAT Commissions and Bonuses available! Can easily add another $20,000 a year. We also have private fitness center that all employees can use for FREE! Company car and gas card plus health insurance. Job Type: Full-time

The Maternity Care Assistant Team Leader plays a crucial role in supporting the Maternity Care Team (MCT) by addressing complex inquiries, guiding team members, and ensuring the smooth operation of processes related to maternity needs from conception through postpartum. This position is responsible for training and mentoring team members, maintaining up-to-date training materials, and fostering a collaborative and professional work environment. The Maternity Care Assistant Team Leader is integral in upholding CHM's mission, core values, and commitment to excellence in serving members. What We Offer Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training Essential Job Functions Assist team members across Data Entry, Authorization, Phone Support, Member Advocate, and Reimbursement roles with questions and guidance. Resolve complex issues individually or in collaboration with the team. Manage de-escalation situations and determine when escalation to the MCT Team Leader or supervisor is necessary. Provide expertise on maternity-related needs from conception through postpartum. Train and onboard new Maternity Care Team members. Maintain and update the MCT Training Binder to ensure accuracy and relevance. Collaborate with the Needs Training Team to align processes and promote consistency across the ministry. Offer additional training for team members as needed. Regularly communicate with the MCT Team Leader about team needs, challenges, and progress. Ensure adherence to CHM guidelines and provide clear explanations as needed. Assist the Team Lead with weekly huddles and contribute insights for performance reviews, including six-month reviews, one-on-ones, SMART goals, and annual reviews. Support cross-departmental collaboration and assist other departments when required. Maintain confidentiality for sensitive discussions. Additional Functions Exercise integrity and accountability in all aspects of the role. Maintain professionalism in all interactions and responsibilities. Model CHM's Core Values and Mission Statement in daily tasks and leadership. Conduct oneself as a Christian, adhering to high ethical and legal standards. Prepare reports, complete projects, and handle additional duties as assigned. Qualifications Required High school diploma or equivalent. Proficiency with Microsoft Office programs. Experience operating routine office equipment (e.g., fax machines, copiers, printers, multi-line telephones). Strong analytical and problem-solving skills. Excellent organizational and multitasking abilities. Effective written and verbal communication skills. Detail-oriented with high accuracy in document processing and workload management. Team-oriented with a positive attitude and willingness to support others. Strong understanding of CHM's guidelines, policies, and mission. Ability to provide constructive feedback and recommendations. Preferred Knowledge of Maternity Global Fee/Stork Package processes. Experience with maternity-related medical billing. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

The People Operations Manager at Avtron Power Solutions will play a critical role in supporting our production facilities by overseeing recruitment, employee engagement, and people development initiatives. This position will serve as the primary point of contact for people-related issues at our production facilities, driving talent management, retention, and operational efficiency. Reporting to senior leadership, the People Operations Manager will ensure alignment with organizational goals and foster a supportive, performance-driven culture. DUTIES AND RESPONSIBILITIES: Essential Functions: • Support initiatives that promote a positive workplace culture and foster employee engagement. • Oversee hourly and production employee recruitment and onboarding processes. • Maintain relationships with temporary staffing agencies and secure manpower as needed. • Monitor and address 30-day follow-up data to proactively resolve areas of concern or trends. • Serve as the point of contact for people issues at production facilities, addressing employee concerns, performance issues, and HR-related matters. • Partner with Operations Leadership to address performance concerns and implement proactive solutions. • Conduct exit interviews for voluntary terminations, calculate termination metrics (voluntary/involuntary), and analyze data to address meaningful, preventable trends. • Implement and track people development metrics, ensuring alignment with organizational goals. • Partner with the Director of Learning and Development to optimize the functionality of the LMS module to support the People Development (PD) pillar. • Ensure quarterly check-ins and annual performance reviews are completed accurately and on time. • Review and address trends in eNPS (employee Net Promoter Score) results, collaborating with the operations team to implement post-survey action plans. • Oversee and manage the Buddy Program, including assigning, training, and compensating buddies appropriately. MINIMUM QUALIFICATIONS: • Bachelor's degree in human resources, business management or related field • 5+ years proven experience as an HR Manager or similar role. • In-depth knowledge of HR principles, practices, and legal requirements. • Excellent data analysis skills with the ability to collect, analyze, and present HR metrics for informed decision-making. • Strong understanding of change management principles and experience leading organizational change initiatives. • Excellent written, verbal, and interpersonal communication abilities to effectively interact with employees at all levels of the organization. • Proficiency with or the ability to quickly learn payroll, HRIS and talent management systems. Experience with Dayforce is a plus. • Ability to manage priorities. • High self-awareness and emotional intelligence. • Understanding of power of data analytics for decision making.

Autoneum is the Global Market Leader in Acoustics and Thermal Management. The Company is a leading Swiss supplier in sustainable acoustic and thermal management solutions for vehicles. It develops and manufactures multifunctional, lightweight components for optimum noise and heat protection. The Company is organized into four business groups by region: Business Group Europe, Business Group North America, Business Group Asia, and Business Group SAMEA (South America, Middle East and Africa). This position will be a full-time onsite position located in our manufacturing facility in Norwalk, Ohio. We are looking to add an Operations Manager to our Norwalk OH team. The production manager requires an individual who is self-motivated, a self-starter, and a FORCE to be reckoned with daily. You are all about developing strong relationships with your directives, employees, and coworkers, leading the production team, executing tasks, and abolishing deadlines. Additionally, a successful production manager can efficiently multi-task, is well prepared, very organized is always dependable, and has established good communicative practices, and must be able to perform at a high-level pace. Who You Are YOU are willing to develop and establish production and quality control standards with management and the facility. YOU can plan and direct production priorities and activities. YOU can analyze production, quality control, maintenance, and operational reports. YOU will deal with revising production schedules and priories due to malfunctions or problems. YOU have a knack for developing programs to foster continuous improvement suggestions. YOU want to consult with a variety of depart teams for equipment modifications, development of plan-specific training courses, and writing operation procedures and work instructions. YOU will also maintain positive customer relations, and a safe work environment by supporting the plant's Environmental, Health and Safety (EHS) program. YOU must be comfortable working with and presenting to all levels of the organization. YOU are not hesitant and will perform APS, 5S, LPA, and Safety Audits. Here's what we are looking for.. Bachelor's degree is preferred, but equivalent work experience is a plus! We prefer five years' experience in a progressive Tier One automotive manufacturing environment. Experience with JIT manufacturing and working knowledge of TS 16949 / ISO 9001 is a must-have with a minimum of five (5) years of supervisory experience.

Application window is expected to close on 02/24/2025 Ideal candidate will work onsite/hybrid in Ohio. What You'll Do As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical objectives and develop strategies that will enable them. You will be responsible for ensuring we deliver customer aligned outcomes. You will engage with both executives and technical partners within the customer. Who You'll Work With In this role, you'll partner with Customer Technical and Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support, Customer Success, Renewals, and Partners to drive value realization. You will collaborate with Sales, Renewals, the SDA team, and Deal Acceleration teams to assist in driving ARR and services growth. Who You Are You are a strategic problem solver with a strong background in customer success and technology adoption. You possess excellent communication and relationship-building skills, enabling you to develop and build partnerships with our customers. You're adept at managing financials, and making strategic investment decisions. With a proven track record of driving software and service adoption, mitigating renewal risks, and improve customer dedication. You have a deep understanding of Cisco, our technology, and the industry landscape, while acting as a Technology Advocate. Our Minimum Qualifications for this Role * 8 years of related experience * Knowledge of at least one technology architecture * Experience driving successful customer adoption and delivery of projects. * Experience developing and maintaining strong senior level relationships * Experience leading cross-functional teams in a matrix organization * Experience with budgeting and knowledge of recurring revenue concepts. Our Preferred Qualifications for this Role * Drive adoption of software, services and value realization leading to successful renewal and growth. Proactively manage and mitigate renewal risk throughout customer journey and in alignment with Renewals team, leverage risk insights and adoption action plans to increase customer retention rates. * Develop and maintain strong executive and technical influence with customers and Understanding their business challenges and objectives. * Advocate for the customer within Cisco, ensuring their needs are met and that they receive a high-quality customer experience. * Accountable for financials including services revenue and margin and making needed strategic financial decisions. * Build and implement Technical Adoption Plans in partnership with CSS that align with customer goals to maximise their technology investments and promote the full use of our technologies. * Build E2E Customer plan aligning Delivery, Partner, Architecture, and Customer Success adoption strategy and execution * Lead Customer Value Workshops and QBRs to review adoption progress and drive customers outcomes and benefits expected from Cisco products resulting in successful onboarding, adoption and renewals. * Be a Technology Evangelist between customers and Cisco's product teams, providing feedback to advise product development and enhancements. * Stay up-to-date with the latest Cisco technologies, competitive landscape, and industry trends to provide expert mentorship to customers. Why Cisco #WeAreCisco, where individuality and teamwork drive us to power an inclusive future. Embracing digital transformation, we innovate beyond hardware into software and security, creating intuitive networks that adapt and protect. Our culture fosters innovation, creativity, and learning from failures. We give our best, take accountability, and embrace diversity and equality. Whether you have colorful hair, tattoos, or a passion for technology and world-changing ideas, be yourself with us! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? As part of our Manufacturing team, you'll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we're constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love. In this position... Lead maintenance and engineering team (salaried and hourly) for one of (3) main production areas at Cleveland Engine Plant. Responsibilities What you'll do... Confirm standards are in place Monitor and confirm that manufacturing operating system standards are being applied and adhered to throughout the area Facilitate results process through utilization of standard processes and tools Develop, coach, and support to achieve SQDCPME objectives Support issues raised by the teams Coach, teach, and feedback on resolution of abnormalities, and validate closure of concerns (facilitates interim containment actions) Drive continuous improvement on systemic abnormalities to prevent reoccurrence Provide necessary resources to maintain production flow and confirm critical inputs are being performed to the acceptable standard(s) Plan maintenance tasks, monitor completion and effectiveness, and drive improvement and/or coaching opportunities Manage changes to the system Drive the creation and coordination of work plans (downtime, shutdown, manage the change), and ensure the team is executing. Evaluate the effectiveness of work plans Plan and implement revisions and improvements to meet the new standards as the manufacturing operating systems mature Communication and Recognition Enable a culture of learning through demonstration of effective communication skills Respect and encourage respect of all team members by my actions Create a conducive work environment for the team(s) to complete their assigned responsibilities / tasks Create a Zero Tolerance environment and reaffirm team members respect each other Create a proactive performance driven culture that listens, reacts and supports (effective communication, education, listening, trust) to capture the hearts and minds of the people Proactively recognize the teams accomplishments and improve morale Mentor, nurture, develop teams to own working together, modeling the Ford values and expected behaviors Ensure completion of administrative responsibilities Ensure basic administrative activities are completed, as required Qualifications You'll have... Education: High School Diploma Production experience Strong ability to interface with plant hourly, salaried personnel and plant management Strong ability to present in front of plant management Ability to teach Ford Production System principles Union negotiations experience Competent in the use of data for decision making Ability to communicate effectively, both orally and in writing Ability to work effectively as part of a team Excellent leadership skills with demonstrated ability to resolve diverse problems Work well under pressure and to be able to work under crisis management when necessary Ability to work and multi-task in fast paced environment Successful candidate must be able to demonstrate leadership in One FORD (leadership) behaviors combined with outstanding interpersonal, teambuilding, and communication skills Even better, you may have... Education: Bachelor's Degree: Broad production or machining experience Lead Process Coach experience 6-sigma designation preferred Strong analytical skills and quick decision making capability preferred Microsoft Office knowledge (Word/Excel/Outlook) You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including: Immediate medical, dental, and prescription drug coverage Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members, and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year's Day Paid time off and the option to purchase additional vacation time. For more information on salary and benefits, click here: ********************************* This position is a leadership salary grade LL6. Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. #LI-Onsite #LI-MJ2

Acumen Solutions drives excellence - not only in our performance, but also in the results we deliver for our clients. We are a global cloud consultancy that combines the insight of our strategists, the vision of our innovators, and the ingenuity of our engineers to achieve this extraordinary impact. The Fortune 500 trust us to build solutions focused on growing revenue and profits by amplifying competitive advantage and strengthening customer relationships. Our groundbreaking solutions in the public sector streamline operations and improve productivity. We apply this same focus on excellence to our unparalleled social responsibility program, generating sustainable impact across our local communities. Engage with us at *********************** or on Twitter @AcumenSolutions. Job Description Acumen Solutions seeks a Development Team People Manager to join our Cleveland, OH office. If you are a dynamic technical leader and want to be a part of the exciting growth in our Cleveland Technology Center, Acumen Solutions is interested in you. In return, we offer you the opportunity to become skilled at delivering leading-edge technology solutions and gain a depth and breadth of experience that can accelerate your career as we grow our business in Cleveland. In addition to being extremely proficient with development, you don't mind spending half of your time doing other things like architecture and solution design, troubleshooting other people's issues, project management, mentoring and managing junior resources, and occasionally firefighting. You like the idea of working with cloud solutions or at least you aren't opposed to it. You want to be hands-on with code but only for half of your time. You like getting in early on designs; you don't need everything presented to you in bite-sized pieces, but you can use, and produce, specific interface descriptions as a basis for discussion. It matters what your code looks like. (It matters to us, and we want it to matter to you.) You like it when people look over your shoulder as a means of learning, and you're prepared to give other people feedback on what they're doing as well. You need to be a good writer, speaker, and listener - you'll have to explain and justify your designs, and be able to run with other people's ideas and give feedback to them. You should know by experience that whatever you don't understand you can learn quickly. Specific Duties Build relationships with team members and direct reports, while cultivating a culture of collaboration, innovation, and fun. Maintain effective communication channels within our office and with consultants throughout the broader organization. Provide technical oversight and architectural support to junior development team members. Firefight from the trenches when additional resources are unexpectedly needed while maintaining a positive attitude and capturing the lessons to be learned/opportunities for improvement. Handle complexity, ambiguity, and shifting priorities with ease. Display a willingness to play the role needed for project success. Advocate for and maintain an interest in the technologies we work with while understanding they may not be the most challenging or complex. Desired Skills & Experience 5+ years' experience with a modern language such as Java, C#, etc. Broad knowledge of web application development General knowledge of cloud computing Experience leading development teams Comfortable interfacing between a development team and your client, balancing the needs of the client with the capacity of a team Experience that helps you tell simple trade-offs from hard problems Ability to think strategically and tactically to solve problems in a fast-paced and often changing environment. Proactive attitude with a focus on leading by example in a matrixed environment Excellent communication skills Desire to be a part of a new, young, and growing office in which you will have the opportunity to both impact the direction and share in the growing pains. Bachelor's degree or higher Nice to haves include: management experience, experience with Salesforce.com, Salesforce.com certifications Qualifications 5+ years' experience with a modern language such as Java, C#, etc. Broad knowledge of web application development General knowledge of cloud computing Experience leading development teams Comfortable interfacing between a development team and your client, balancing the needs of the client with the capacity of a team Experience that helps you tell simple trade-offs from hard problems Ability to think strategically and tactically to solve problems in a fast-paced and often changing environment. Proactive attitude with a focus on leading by example in a matrixed environment Excellent communication skills Desire to be a part of a new, young, and growing office in which you will have the opportunity to both impact the direction and share in the growing pains. Bachelor's degree or higher Nice to haves include: management experience, experience with Salesforce.com, Salesforce.com certifications Additional Information Benefits Acumen Solutions offers the opportunity for growth and advancement, as well as a competitive base salary, annual performance based incentives, medical benefits & 401k. About Us As a leading management and technology consulting firm, Acumen Solutions offers a range of challenging and rewarding opportunities whether you're just starting out in your career, looking to advance your career, or seeking a senior leadership position. Acumen Solutions employees are ambitious, committed, passionate problem solvers. EOE M/F/V/D VEVRAA Federal Contractor

I'm a recruiter (headhunter). This service is free to you (the candidate). One of the companies that I recruit for is looking to hire a: Customer Support Experience Manager Hybrid remote in Cleveland, Ohio 4 days remote, 1 day on-site Salary, benefits, PTO Company • Hybrid remote: 4 days remote, 1 day on-site each week • Technology viewed as a competitive advantage • Every person has high visibility and big impact • Company focused on innovation and growth • Laid-back culture with open door policy • Established reputation, major growth • Job security and sustainable work • Employee recognition & awards • Meaningful work and impact • Extensive training program • Leader in their industry • Collaborative team Role • Lead and optimize contact center customer service operations • Ensure that our customer support team: • delivers exceptional service • resolves customer issues efficiently • ensures a positive customer journey • continuously improves the overall customer experience • Implement best practices, analyze customer feedback, and develop strategies to enhance satisfaction and loyalty • Oversee a team of support representatives, providing guidance, training, and performance evaluations • Set key performance indicators (KPIs) and ensure that the team meets or exceeds these goals • Handle escalated customer issues, analyze contact center metrics, and ensure compliance • Identify areas for improvement, implementing innovative technologies or processes • Design and optimization of contact center suite of technology tools and processes • Develop training programs, create support documentation, and implement customer feedback mechanisms to drive continuous improvement • Create a positive and productive work environment that motivates employees to perform at their best while maintaining a high standard of service Required • Passionate about customer service • Track record of leading support teams • Strong leadership and team management • Proficiency in contact center software and tools • Technical background is helpful but not required • Excellent communication and interpersonal skills • Ability to analyze data to make informed decisions • Strong problem-solving and conflict resolution skills • Strong expertise in empathy and emotional intelligence • Knowledge of customer service principles and practices • Innovative, persuasive, creative, results oriented, optimistic • Organized, accountable, attention to detail, ability to prioritize • Managing multiple support channels: phone, email, chat, SMS • Patient and active listener who can empathize, counsel, and mediate • Ability to pass federal and state criminal background checks (FBI/BCI) Next step • Send your resume to Sean.Zetts@RiversideRecruiting.com for more information Sean Zetts 440-447-0001 Riverside Recruiting Sr. Recruiter & President www.RiversideRecruiting.com www.LinkedIn.com/in/SeanZetts Sean.Zetts@RiversideRecruiting.com

- Responsible for oversight of customer service activities including response to customer inquiries, quotations and order entry. - Audit order entry process to ensure that customer requirements are being met quickly, accurately and completely. - Use ACE techniques to monitor performance and implement process improvements - Lead team of Customer Service representatives to provide exemplary customer service to both internal and external customers. - Identify training needs and provide support to improve skills within the department. - Promote customer-focused activity throughout the organization. - Work closely with customers, outside sales and various other departments to meet customer requirements - Work environment to include a blend of tactical and strategic decisions in a fast-paced setting with frequently changing priorities. Qualifications Do you have a Bachelor's Degree? Do you have a minimum of 3 years of supervisory experience? Knowledge of SAP ERP system? Previous customer service experience, outside sales experience, familiarity with ACE tools? Additional Information All your information will be kept confidential according to EEO guidelines. Direct Staffing Inc

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: Supervise, train and support all customer service representatives. This position is 100% on-site in Brecksville, OH. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. * Manage and train customer service reps. * Obtain extensive knowledge of AMT's product line and company policies * Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc. * Troubleshoot/problem solve with customers via phone and email * Obtain feedback from customers regarding product and service performance * Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers * Perform annual performance reviews of all CS reps * Communicate updates/news with all necessary departments * Must be a team player with excellent communication skills * Handle daily invoicing * Run ERP system reports and work closely with the finance department for credits and setting up new accounts * Maintain and update accounts in the ERP system * Other duties as assigned Supervisory Responsibilities: Supervise, train and support all customer service representatives. Requirements Minimum Qualifications: * Associate's degree or higher. Previous customer service experience required. * Must be proficient with Microsoft Suite: Outlook, Excel, PowerPoint and Word. * Microsoft Dynamics is a plus but not required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: * Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. * Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. * 401k: AMT matches 100% of your contribution, up to 3% of your salary. * Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! * Family-oriented, Positive Working Environment * Discretionary Yearly Raises * On-site Vending & Gym * Annual Employee Appreciation Picnic * Tuition Reimbursement * Employee Referral Bonus Program * Employee Assistance Program

Tax Senior/Supervisor Manages one or more client engagements simultaneously, ensuring overall success of each project Establishes work schedules through effective use of project management skills Prepares both simple and complex individual and business tax returns Researches tax questions; studies tax laws for potential tax savings Drafts client reports and other client communications Actively advises, trains and coaches team members; provides consistent recognition and feedback to team members Provides timely feedback to managers when preparing performance evaluations of staff accountants Contributes to internal committees + seeks projects when available Adheres to the firm's mission + core values Qualifications Senior: 2+ years prior tax prep experience in public accounting Supervisor: 3+ years prior tax prep & review experience in public accounting CPA preferred Bachelor's degree in accounting required Intermediate Microsoft Excel skills required Strong interpersonal + communications skills Excellent problem solving and project management skills A positive attitude, outstanding client service skills, and a desire to learn + grow!

A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence. We are seeking an Office Manager that shares our passion for patient care and education to lead the team. Responsibilities Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development Work closely with other departments to ensure proper support for practice operation Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs Complete all administrative tasks accurately and timely Qualifications Bachelor's degree in a business or healthcare discipline preferred Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred Knowledge of dental insurance and explanation of benefits preferred Excellent time management and analytical skills with the ability to quickly resolve issues Excellent communication skills with both the team and patients Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred Benefits As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Office Managers include: Medical, Dental, and Vision Insurance Life Insurance, Short-Term and Long-Term Disability Insurance Flexible Spending Accounts Wellness Program Paid Time Off and Paid Holidays Quarterly Bonus Opportunities Employee Referral Program Bonuses 401k Career Growth Opportunities An equal opportunity employer and an advocate for diversity and inclusion Salaried Rate$60,000—$65,000 USD We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible. Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.

Are you an Office Manager looking to thrive in a growth-minded environment? Would you consider yourself a leader that has the ability to manage an office with a high level of detail? Do you have the ability to oversee multiple projects at one time, while still delivering an exceptional patient experience? Do you enjoy working with kids and teens? Do you want to help patients build healthy habits that last a lifetime? Pediatric Dental Office is looking for a hard-working, reliable Office Manager for our Cleveland based team. We offer full-time benefits, including medical, 401K, paid time off, holiday pay, and monthly bonus opportunities. Come work for a team where YOU are the most critical resources to fulfill our vision of being the patient experience industry leader. If you are reliable, have a strong work ethic, detail-oriented and passionate about patient care, we want to hear from you ~ Requirements: A minimum of 3-5+ year of management experience is required, dental management experience preferred. A minimum of 3+ year of dental experience is required. Working knowledge of clinical operations Denticon dental software is a plus Full-time Job Type: Full-time We offer: Competitive pay Paid Time Off Nation-wide, Fortune 500 benefits including medical, dental, vision, short and long term disability, HSA & FSA, life insurance and more! Retirement Plan Company Paid Continuing Education Referral Bonus Office Location: Cleveland, Ohio _________________________________________________________________________________________ Lone Peak Dental Group, a leading pediatric specialty Dental Support Organization (DSO) was founded in 2003 by two pediatric dentists with just three Denver locations. Lone Peak Dental Group has grown to over 75 offices across 14 states. We are dedicated to serving underserved communities, positioning our offices where the need is greatest and making a real difference in patients' lives. Our mission of creating healthy habits that last a lifetime is at the heart of everything we do. All of our team members are difference-makers and we foster a culture of collaboration and respect for all. We are proud to value diversity and be an equal opportunity employer. Lone Peak Dental Group is an E-Verify employer.

Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details

All Weather Heating & Cooling is a family owned business that has been serving Northern Ohio for over 25 years providing reliable, fair and honest service. We are looking for like-minded, self-motivated individuals that are looking to be part of our family where the sky is the limit. There is no limit to your success as All Weather grow's, all of our team members to have the ability to grow and expand with us as a family. Role Description This is a full-time on-site role for an HVAC Operation Manager at All Weather Heating & Cooling, Inc. located in Westlake, OH. The HVAC Operation Manager will be responsible for overseeing the daily operations of the HVAC department, managing staff, coordinating schedules, and ensuring quality workmanship. This role requires strong leadership skills and the ability to communicate effectively with team members and clients. Qualifications Experience in HVAC operations and management Knowledge of heating and cooling systems Ability to coordinate and schedule HVAC projects Leadership and team management skills Excellent communication and negotiation skills Problem-solving and decision-making abilities HVAC certification or license is a plus Bachelor's degree in Mechanical Engineering or related field