Team Manager Jobs in Pekin, IL

Area Manager - D2005 JOB PURPOSE The Area Manager has daily operational accountability for assigned customer-contracted service location(s). Position is responsible for directly supervising and coordinating work activities of the cleaning and maintenance teams, coaching and training team members, maximizing efficiency and consistency of custodial services, and assisting with cleaning duties.. The position is also responsible for employee hiring, training and development procedures; employee/shift scheduling practices; direct expense control, and service performance and quality service delivery. Area Manager will be accountable for developing long-term, high quality client relationships by taking a proactive approach to identify issues and mutually acceptable solutions supporting customer requirements and company objectives. The Area Manager is responsible for providing vision to service team through actions, words, and actions. EXPECTATIONS FOR SATISFACTORY JOB PERFORMANCE Recruits and hires qualified employees to meet Prestige Maintenance USA's/customer's/contract's expectations for service location and completes appropriate employee forms and ensures company policies and procedures have been discussed with all employees Responds to customer requests promptly, resolves customer complaints, builds strong relationships with all accounts and develops team for accountability; attends key contracted accounts meetings, stays abreast of current issues and looks for opportunities for growth Provides day-to-day leadership, supervision, development, training and coaching directly or indirectly to assigned workforce that mirrors the adopted mission and core values of Prestige Maintenance USA Projects a professional image of the company to promote its goals and objectives Ensures that the operational field staff adheres to company policy and administers company practices in a fair and equitable manner Controls and reviews expenses to ensure compliance with area-related labor budget allocations and projections, spot trends early on, and initiate corrective action steps to reverse negative trends. Obtain approval from appropriately-designated management personnel for any and all area-related budget increase requests Works with applicable identified custodial staff to complete work schedules and post to designated areas Reviews and processes payroll reports within 24 hours Performs daily standard administrative duties (e.g., approving employee time off requests, schedules changes and employee 90 day and annual evaluations). Assesses, provides, and documents administrative, technical and equipment training needs for specified custodial staff Conducts regularly scheduled account visits amd audits with customer management, documents visits and completes and submits various reports and audit evaluations to company and account-designated management personnel; maintains and logs required reports Ensures service levels and performance expectations are maintained or exceeded per client and Prestige Maintenance USA's contract agreements Manage and decrease direct cost at all accounts Monitors, manages inventory stock and materials; coordinates with Purchasing to resolve supply issues. Ensures all equipment is inspected for proper operation and damage. Ensures supplier guidelines, policies and procedures are properly followed and appropriately-designated custodian escalates issues/challenges to properly identified vendor Investigates and notifies appropriate personnel in a timely manner of all incidents, which may include but is not limited to: false alarms, damages, thefts, and employee and customer injuries; submit applicable reports and pertinent documentation to the main office in designated time frame Covers shifts where needed EDUCATION AND CERTIFICAtions Business Administration degree or equivalent with emphasis on management, customer service, or operations training plus 3 - 5 years appropriate hands on experience in a similar or related role(s) Additional skills: required & preferred REQUIRED SKILLS:• Knowledge of janitorial industry.• Experience in facility services management• Knowledge of wage, hour, and labor laws• Labor & Supplies budgeting experience• Microsoft Office applications experience (Word, Excel, PowerPoint & Outlook)• Be organized, flexible, ability to multi-task and shift smoothly between numerous projects based on priority.• Ability to maintain confidential information• Ability to solve problems and make decisions• Knowledge of proper handling of hazardous materials and OSHA guidelines• Microsoft Office applications experience (Word, Excel, PowerPoint & Outlook)• Must be able to operate standard janitorial equipment including side by side, auto scrubber, extractor PREFERRED SKILLS: • Bilingual in English/Spanish preferred• Some Sales knowledge Prestige Maintenance USA provides scalable janitorial and facilities maintenance services using environmentally sustainable solutions. We're based in Plano, Texas - just north of Dallas - and have more than 3,000 employees nationwide. We customize janitorial and facilities-maintenance programs for clients in many industries, including distribution, fitness, grocery, retail, and transportation. We are proud to be a woman-owned business led by Rachel Sanchez, CEO, and Jason Dinverno, CXO, whose parents, Marie and Alex Dinverno, established the company in 1976. As a women's business enterprise, certified by WBENC , we look to partner with suppliers, clients, and team members who share our values. Not only are we a diverse supplier, but we also have our own supplier diversity program where we actively engage in partnership with other diverse suppliers. The solutions we provide are scalable - flexible enough to meet the needs of any size enterprise, from Fortune 500 and mid-market clients to small businesses. As the facilities maintenance and janitorial industry changes, independently owned companies like PMUSA are becoming less common. This allows us to focus on what's right for our customers, not for shareholders. Our nimbleness enables us to deliver a greater depth of service and responsiveness as well as a large pool of talent, without the hassles often associated with the largest of companies. Yet our large employee base, history, and national footprint mean we have the resources to serve clients of all sizes, from national, multi-site retail chains to smaller, independently-owned businesses. #Talroo

Employment Type: Full-Time, Experienced Department: Litigation Support CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in office management by providing managerial support and successfully interacting with clients or attorneys. CGS brings motivated, highly skilled, and creative people together to solve government's most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * This is a high-level, high-visibility position which requires the candidate to be onsite 5 days per week. * The individual must be prepared to closely interact with high-level staff to complete assignments with little oversight. * The individual must be confident in their interactions and possess a professional demeanor and work ethic. * The position plays a vital role in the day-to-day operations of the client. Only very experienced candidates very experienced candidates will be considered. This is not a position to grow into. The candidate must have proven, successful, long-term relevant experience to be considered. * Schedule and coordinate Senior Management calls/meetings via Zoom, MS Teams, etc. * Setup and initiate hybrid meetings * Coordinate with IT to resolve equipment technical issues * Make travel arrangements using the E2 application (training provided) * Reconcile travel expenses for Senior Management using the E2 application * Be available to make travel adjustments in the E2 application as needed after travel has commenced * Answer and direct incoming calls to appropriate parties * Coordinate site events with dignitaries as needed * Coordinate scheduling with inside/outside parties * Direct correspondence to appropriate parties * Organize workload, processes, physical objects and spaces as needed * Schedule appointments * Communicate on behalf of Senior Management as needed Qualifications: * At least four years of progressively more responsible supervisory and management experience, including proven capabilities and communication skills to successfully interact with clients or attorneys * Experience interacting with the public via phone or the front desk * Experience ordering and maintaining documents * Exceptional phone etiquette * Experience operating a multiline phone system * Experience reviewing written text for typographical consistency, grammar and spelling. * Experience or skill managing day-to-day operations of a high-level office * Experience in office organization or non-specialized business operations * Experience with MS Office Suite - PowerPoint, Word, Excel and Outlook * Experience supervising and directing other office support staff as needed * Ability to learn new applications * Must be a self-starter, quick learner, resourceful and take initiative * Exceptional oral and written communication skills are required * Undergraduate degree required. Ideally, you will also have: * Law degree, advanced technical certification, or other pertinent graduate degree preferred Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $89,301.33 - $114,816 a year

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar is hiring a Customer Experience & Insights Lead within our Construction Industries Services Division (CISD) organization. Reporting directly to the CISD Customer Experience Director, this strategic position holds significant influence over CISD customer offerings and go to market priorities. The candidate will need to be able to influence across the organization including with sales execution and sales support VPs. The ideal candidate will possess a passion for customers, a deep understanding of traditional and innovative ways to collect voice of customer, an ability to identify unmet customer needs, and drive priorities in CISD bases on the most critical customer needs and priorities. Role Summary: Customer Experience (CX) is at the heart of CISD's mission to drive service growth and enhance customer engagement. In this role, you will play a critical role in shaping and executing our CX strategy, ensuring that global customer insights drive meaningful actions and improvements across the organization. What You'll Do (Key Responsibilities) Drive Customer-Back Service Growth: * Collect Construction Industries (CI) voice of customer (VOC) and information and match that with CI customer behaviors. * Coordinate the collection of VOC and information with other Caterpillar groups to generate CI insights from ethnographic research, data monitoring, and qualitative and quantitative surveys. * Manage CISD AI program to collect, analyze, and report global customer insights from customer visit reports. Coordinate adoption with the sales execution team and insight analysis/action with the sales support teams. * Generate global customer insights and communicate and drive alignment/actioning of those insights across CI and with Cat Digital, Marketing and Brand, and other Caterpillar teams. * For customer insights define: (1) Why do we need those insights / What problem are we trying to fix? (2) What new understanding did we gain? (3) Will our solution improve the physical and digital customer experience and therefore change customer behaviors? * Define the CISD business requirements for AI development with respect to customer insights, coordinate development with Cat Digital, own go-to-market and adoption, and monitor results. Help Develop a Clear Customer Experience Strategy and Drive a Deeper Understanding of Customers, their Businesses, their Needs and Wants: * Help develop and govern the CISD CX, Digital & AI Strategies and roadmaps and align with CI business partners. * Build the customer knowledge of everyone in CISD by sharing VOC, Insights and customer actions across the organization. * Ensure the organization is working solutions as customer back led by VOC through the New Services Development Program. * Launch the AI voice of customer (VOC) assistant and virtual AI persona in CISD, automating insight generation from customer visits and the knowledge base AI marketing assistant. What You Have (Skills and Qualifications) * Customer Focus: Passion for understanding and addressing customer needs. * Customer Experience Management: Proven experience in a strategic customer experience role with a focus on customer insights and service growth. * Influencing: Strong influencing and collaboration skills with the ability to work effectively with senior leadership. * Customer Insights Collection and Development: Experience with a wide variety of ways of collecting VOC and information about customer buying behaviors and how to influence their decision making. * Program Management: Excellent ability to coordinate with cross-functional teams. * AI Experience: Experience with leveraging AI for iterative prompts, data analysis, & developing business strategies. This role is critical to driving service growth and enhancing customer experience within CISD. If you are passionate about customers and skilled in generating and actioning insights, we invite you to join our team to improve our customers' experience of owning Caterpillar equipment and as a result make a significant impact on our business. Additional Details * This position can be located in Peoria, IL; Dallas, TX; or Cary, NC. * Domestic relocation assistance is available. * This position is currently a hybrid in-office work model, requiring a 3-day weekly office presence. However, work arrangements may be adjusted at any time based on business needs. Summary Pay Range: $144,960.00 - $217,320.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. * Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: March 28, 2025 - April 7, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community.

Direct Hire Call Center Supervisor is responsible for overseeing the department call centers. This role is also responsible for planning, conducting and leading ongoing call coaching for the operation of the department under minimal supervision to ensure departmental customer service expectations are met and maintained. This position requires thorough knowledge of company products and is responsible for the primary training of Service Representatives. The Call Center Supervisor reports to the Policy Service Manager. Primary Responsibilities · Efficiently and effectively train, develop and monitor overall performance of direct reports · Actively monitor progress of direct reports and ensure team is trained to respond professionally, courteously, quickly and accurately to all inquiries from customers · Works to resolve inquiries pertaining to the call centers and serves as a resource for the department · Complete call coaching for all department employees eligible for call coaching program and facilitate results per department plan · Monitor call centers daily and make scheduling, timing and/or administration recommendations to management accordingly · Demonstrate ability to interpret policy provisions for all active policy types · Execute in depth knowledge of all departmental processes relating to company procedures and facilitate consistent application throughout department · Communicate effectively with both internal and external customers · Take a proactive lead role in the daily workflow of the teams · Provide strong leadership and set a professional example for direct reports · Foster communication to maintain positive, professional relationships with direct reports · Proactively look for continued ways to improve efficiencies within the department · Efficiently process service requests from assigned work queue as necessary · Attend, participate and present as assigned for team and department meetings · Identify needs of our customers and take appropriate escalation action · Efficiently and effectively intervene and appropriately research any product related problems that may arise within the teams · Act as a liaison between direct reports and management · Recommend, manage and handle special projects as needed · Participate in interview and hiring process of applicants for open positions · Assume additional responsibilities as needed in the absence of departmental management and/or other supervisor Job Qualifications · Bachelor's Degree required* · Three years of prior insurance industry experience required, Life and Health preferred · Three years of prior call center experience required · Industry education designation required, FLMI, ACS, AIRC preferred · Ability to multi-task and effectively meet deadlines · Proficiency with Microsoft Office Programs · Strong time management skills and ability to prioritize · Ability to maintain confidentiality and adhere to privacy standards · Demonstrate reliability, accountability, integrity and professionalism · Flexible and adaptable to changes · Strong initiative and solid judgment abilities and skills · Work successfully in a team environment · Ability to lead and motivate people appropriately within expectations · Ability to communicate effectively and appropriately to direct reports · Strong written communication skills · Ability to work independently and set personal goals and action plans

Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role Leads and directs assigned personal lines underwriting staff with accountability for performance and the results of group in accordance with COUNTRY's corporate strategic direction. Manages and drives the consistent achievement of established service levels. Establishes good working relationships with home office staff and financial reps. Selects, develops, coaches, and evaluates staff to ensure the efficient operation of the department. Supports the growth and retention of a profitable Personal Lines portfolio.How does this role make an impact?- Coordinates and communicates with agency force and company management/agency/marketing staff to ensure business operations are appropriately supported and aligned with personal lines underwriting goals and objectives. - Assures prompt and efficient risk selection services are provided at a reasonable cost to clients. Oversees improvements in underwriting practices to maximize effectiveness and efficiency for various market segments. Analyzes new and existing book characteristics to identify trends and opportunities to enhance profitable growth. Works closely with agency management to enhance productivity of financial representatives. - Responsible for personal lines underwriting direction, philosophy, and strategy. Directs and oversees the underwriting of new and renewal personal lines business. Maintains overall accountability for personal lines underwriting results and workflow.Do you have what we're looking for? Coordinates and communicates with agency force and company management/agency/marketing staff to ensure business operations are appropriately supported and aligned with personal lines underwriting goals and objectives. Assures prompt and efficient risk selection services are provided at a reasonable cost to clients. Oversees improvements in underwriting practices to maximize effectiveness and efficiency for various market segments. Analyzes new and existing book characteristics to identify trends and opportunities to enhance profitable growth. Works closely with agency management to enhance productivity of financial representatives. Responsible for personal lines underwriting direction, philosophy, and strategy. Directs and oversees the underwriting of new and renewal personal lines business. Maintains overall accountability for personal lines underwriting results and workflow. Foster a positive environment where all team members are motivated and committed to contribute their best work. Create a safe environment where team members are supported to make decisions and take action to achieve goals and objectives. Take personal responsibility for making tough decisions, meeting commitments, and adapting to ensure expected results are achieved. Assumes responsibility for implementing practices to integrate diversity, equity and inclusion while holding self and others accountable. Demonstrated leadership experience with direct reports preferred. Experience leading indirect reports or project teams will be considered. Insurance underwriting or Operational experience is preferred. Operational Excellence Training/Experience; Lean Leader or Six Sigma Yellow Belt. Professional Insurance Coursework e.g. CPCU, CIC, ARM or similar programs. Work may extend beyond normal business hours as business needs dictate. This is a leadership role, which typically requires 6+ years of relevant experience or a combination of related experience, education and training. Base Pay Range: $91,200-$125,400 The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience. Incentive Pay: In addition to base salary, this position is eligible for a Short-Term Incentive plan. Why work with us? Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business. You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match. COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations. Come join our team at COUNTRY today!

Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: • Accounts for expenses (such as labor, overtime, travel) of the assigned departments. • Conducts coaching sessions with personnel as needed. Prepares performance evaluations, works with individuals on career planning, training, and skills development. Ensures compliance with hourly work rules. Provides input into hiring/termination decisions. • Attends departmental and customer meetings as needed. • Maintains regular interaction with management team and customers. • Ensures all required reporting is completed. • Utilizes multiple enterprise systems to conduct daily business within department. • Makes personal follow up calls to all customer complaints. Escalation point for customer complaints. • Adheres to all ISO processes, procedures, and policies. • Develops and maintains business relationship with all ATS departments. • Continually improves processes; quantitatively monitors processes. Completes required quality core classes and uses skills and techniques presented. Uses the Core Values in work environment. Ensures compliance with company/customer safety procedures. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: • Bachelor's degree or equivalent from a four-year college; or equivalent combination of education and experience which provides the required knowledge, skills, and abilities. • Five (5) years of supervisory experience or demonstrated ability to successfully supervise people and customer relations. • Ability to: read and interpret documents such as operating instructions and procedure manuals; write routine reports and correspondence; speak effectively before groups of customers or employees; work with mathematical concepts such as probability and statistical inference; apply concepts such as fractions, percentages, ratios, and proportions to practical situations; solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; interpret and give a variety of instructions furnished in written, oral, diagram, or schedule form. • Must be a team player, organized, self-motivated and able to prioritize. Must have comprehensive computer skills. Desirable KSAs: • Outstanding people and communication skills for interaction with customers, subordinates, and management. • Proficient in the Windows operating environment and the following software: Microsoft Word, Excel, and Outlook. Competencies: • Communications • Customer Focus • Safety • Judgement and Decision Making • Business Acumen Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch; and talk or hear. The employee is also required to use a telephone with headset for verbal troubleshooting, frequent use of a standard keyboard and computer to document calls in a ticketing system, and occasional use of other office equipment. The employee must occasionally lift and/or move more than 30 pounds. The employee is occasionally required to sit for long periods and use close and color vision. Work is typically performed in a moderately noisy business office. ATS is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here. Privacy policy review here.

Salary:$40,000.00 - $45,000.00 per year Details Aveanna is looking for a passionate, empathetic, motivated, and COMMITTED individual to join a team that is impacting the lives of families in our community each day. This is an incredible, entry-level opportunity offering amazing growth potential! Jump start your career, learn a lot, and most importantly help our clients every single day! Position Overview The Client Service Supervisor is responsible for scheduling caregivers to meet patient needs while minimizing the number of unstaffed shifts. This role takes the lead in reactivating engagement among caregivers who have not been actively working. Responsible for collaborating with the clinical team, operations, area, and location leadership in performance management of the field staff. Essential Job Functions: Scheduling and Shift Management: * Develop and maintain caregiver schedules to ensure proper coverage for all shifts. * Careful planning and monitoring of schedules to avoid unnecessary overtime. * Manage changes to the schedule, including shift swaps and time-off requests. * Develop and implement strategies to retain highly valued caregivers. * Collaborate with clinical team to ensure that caregivers are appropriately matched with patients based on the specific needs and care requirements. * Review and validate employee work schedules and shifts to ensure accuracy in time and attendance records. * Monitor and analyze Electronic Visit Verification (EVV) data to ensure adherence to regulatory requirements and company standards. * Maintain strict oversight of payroll expenses to ensure alignment with budgetary constraints and overall financial objectives. * Harmonizing scheduling and payroll seamlessly to optimize workforce management and financial operations. * Address any scheduling conflicts or issues that may arise. Payroll Processing: * Efficiently manage end-to-end payroll processing, ensuring accurate, and timely disbursement of compensation and incentive payments. * Address and resolve payroll-related inquiries from employees, providing excellent customer service and ensuring a smooth resolution of discrepancies or concerns. * Secure the timely and accurate processing of payroll for the field team. Communication: * Serve as a point of contact for caregivers and families regarding scheduling matters. * Communicate changes in schedules and updates to caregivers and families. * Implement initiatives aimed at revitalizing relationships with inactive caregivers, encouraging their return to the workforce. * Collaborate with different departments to ensure effective communication regarding staffing needs. * Delivery of exceptional customer service to ensure the highest levels of patient satisfaction. Staffing Analysis: * Consistently monitor and analyze staffing levels, adjusting schedules based on workload and demand. * Assess and review field staff scheduling and opportunities to maximize caregiver availability. * Anticipate and plan for peak times or increased staffing staffing requirements. * Collaborate with the Recruiting Team to address staffing challenges and find solutions. Compliance and Regulations: * Coordinate patient schedules to accommodate caregivers' active certification and licensing status, ensuring adherence to regulatory standards. * Monitor and provide additional support with locations' ongoing caregiver licensure and certificate compliance, ensuring timely renewals and periodic compliance checks. * Ensure compliance with labor laws, regulations, and organizational policies related to scheduling and staffing. * Ensure ongoing compliance with caregiver licensure and certificates, preventing expiration through timely renewals and compliance checks. * Stay informed regarding changes in labor laws affecting scheduling practices. Staff Availability and Preferences: * Maintain records of staff availability, preferences, and any limitations on work hours. * Consider individual employee preferences when creating schedules to enhance job satisfaction. Training and Orientation: * Provide training and orientation to new staff regarding scheduling policies and procedures. * Educate caregivers on the use of scheduling tools and systems. Data Management: * Keep accurate and up-to-date records of staff schedules, attendance, and time-off requests. * Generate reports on staffing metrics and trends for analysis. * Optimize staffing levels to improve financial return. Continuous Improvement: * Identify opportunities for process improvement in scheduling and staffing coordination. * Implement best practices to enhance efficiency and employee satisfaction. Requirements: * High School Diploma or GED * Must be able to participate in an on-call rotation schedule, providing support for patients and families after normal business hours. * Proficient in Microsoft Office applications Preferences: * Bachelor's Degree * Six (6) months previous agency staffing experience * One (1) year previous office work experience a plus * Healthcare experience a plus * Bilingual Other Skills/Abilities: * Must always adhere to confidentiality standards and professional boundaries * Ability to remain calm and professional in stressful situations * Ability to multi-task * Attention to detail * Time Management * Effective problem-solving and conflict resolution skills * Excellent organization and communication skills * Quick-thinking and astute decision-making skills Physical Requirements: * Must be able to speak, write, read and understand English. * Occasional lifting, carrying, pushing and pulling of 25 pounds * Prolonged sitting, walking, standing, bending, kneeling, reaching, twisting * Ability to climb stairs * Must have visual and hearing acuity Environment: * Performs duties in an office environment with occasional field visits during agency operating hours * Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions Other Duties: * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Vaccine Requirements: * As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

The pay range per hour is $20.50 - $34.85 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT FULFILLMENT Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks, preps, packs, sorts, and ships, products safely, efficiently and effectively to deliver convenience and quality for our guests. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Fulfillment Operations Team Leader can provide you with the skills and experience of: Guest service fundamentals and experience building a guest first culture on your team Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies Planning department(s) daily/weekly workload to support business priorities and deliver sales goals Process improvements and workload efficiency Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating, and retaining talent. As a Fulfillment Operations Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard. Lead your team and drive fulfillment goals, understand your role in supporting sales growth and how your departments and team contribute to and impact total store profitability, in support of your leader. Utilize your workload planning tools to ensure your team completes all scheduled workload and all orders are fulfilled to meet the delivery and service standards. Review all fulfillment reporting to identify gaps and develop a plan to resolve. With direction from your leader, create daily plans for your team. Be an expert of operations, accuracy, process and efficiency. Enable efficient delivery to our guests by leading pickup and ship from store workload. Evaluate and recommend candidates for open positions and develop a guest-centric team. Support your leader in their onboarding. With your leader establish clear goals around quality, accuracy, and timeliness and hold team members accountable to expectations. Close any training gaps through coaching conversations. Work a flexible work schedule that aligns to guest and business needs (this includes early morning, evening, weekends and holidays). Ensure supplies are ordered timely and stocked. Partner with your leader for ordering. If applicable, as a key carrier, follow all safe and secure training and processes. Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. Always demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment. Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. Model the execution of physical security processes in order to enhance the instore security culture. Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions. Address all store emergency and compliance needs. Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks. Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. Lead by thanking guests and let them know we're happy they chose to shop at Target. All other duties based on business needs WHAT WE ARE LOOKING FOR This may be the right job for you if: You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Fulfillment Operations Team Leader. But, there are a few skills you should have from the get-go: High school diploma or equivalent Must be at least 18 years of age or older Previous retail experience preferred, but not Lead and hold others accountable Learn and adapt to current technology needs Work independently and as part of a team Manage workload and prioritize tasks independently Welcoming and helpful attitude toward all guests and other team members Effective communication skills We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issues Interpret instructions, reports and information Accurately handle cash register operations as needed Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others, and team lift items 45-100 pounds Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ******************************** Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions. The Family Support Services Supervisor provides leadership to a team of staff focused on the educational, social, and emotional needs of the early learners and families being served by our family support programs within the Scott Early Learning Center. As a Family Support Services Supervisor, you will supervise Family Support Specialists, an ERSEA Specialist, Health Specialist, and a Community Services Coordinator. Candidate qualifications: Bachelor's degree in Social Work, Family Services, Family Studies, Human Services, Social Services, Counseling, or related field required. Gateway Level 5 Family Specialist Credential required. 3 years of experience providing family support services required. Supervisory experience preferred. Valid driver's license, insurance, and a reliable vehicle required. (Candidates without the required degree/credentials may be considered with an approved educational plan) Job details: Compensation: Salary range is between $49k-$61k; offers are commensurate with experience and bilingual candidates may receive additional compensation. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates. Benefits: Medical/dental/vision insurance, three scheduled weeks of paid time off each year (Spring, Summer, Winter), and additional flexible paid leave that accrues based on tenure; 11 paid holidays, supplemental insurance options, 401(k) with match, (more benefit details here). Location: Scott Early Learning Center at 1119 E. Taylor, Bloomington, IL 61701 Schedule: On-site, general business hours with some flexibility required for special projects and evening/weekend recruitment events. Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance. Job Description Position: Cisco Call Manager Location: Onsite required in Bloomington, IL Duration: 6 Months US Citizenship or Green Card Required No Relocation budget Shift: Mon - Fri 8 AM to 5 PM Must Haves: 7+ yrs of experience with Cisco Call Manager and Unity voice mail - configuration and testing. Description for requirements: Test Discipline knowledge, UCCM, and Unity VM. UCCE Infrastructure support and management for 8.5 and 9.x - Installation, Implementation and configuration of UCCE Infrastructure for Enterprise Network - Experience with UCCE 9.x a plus running on Cisco UCS B/C series - Cisco Call Manager and Unity voice mail configuration and troubleshooting experience - Cisco IP-IVR scripting and configuration experience - Cisco IPT VoIP design, UCCE design, Cisco voice gateways - Cisco UCCE Web View and CUIS/CUIC - Peripheral Gateway configuration experience to Cisco Call Manager Good to have skills: Cisco Unified Communications Manager configuration and troubleshooting experience. Networking - Route/Switch experience Additional Information Zishan Khan p: ************ (x: 120)

ThinkTank is seeking dynamic and motivated sales team leaders and agencies to join our team as Lifeline Distributors/Agencies. We are looking for distributors/agencies with access to sales teams to help promote and enroll eligible customers into the Lifeline Phone Program. As a Lifeline Distributor/Agency - Sales Team Manager, you will lead your team of Lifeline Agents dedicated to connecting individuals with affordable phone services through the Lifeline Phone Program. This role involves managing your sales team, ensuring compliance, securing strategic locations for operations, and overseeing recruitment and training. The primary focus is on driving enrollments for our exclusive partner's Lifeline phone services while ensuring adherence to all company policies and standards. Key Responsibilities: Recruitment and Management: ● Actively recruit and maintain a minimum of 5 enrollment representatives. ● Develop strategies to attract top sales talent and build a robust sales team. ● Manage and support the sales team to achieve high performance and meet Lifeline phone enrollment targets. ● Recruit Agents on a Statewide, Regional, and National Level in available territories. ● Establish Sales Teams with a Multi-office Presence Across States, Regions, and the Nation. Training and Compliance: ● Conduct comprehensive training programs for new and existing agents, focusing on product knowledge, enrollment techniques, and Lifeline program compliance. ● Ensure all enrollment representatives adhere to ThinkTank's policies and regulatory requirements. ● Implement ongoing educational initiatives to keep the team updated on best practices and industry changes. Strategic Location Management: ● Identify and secure strategic locations for enrollment operations to maximize customer outreach and enrollments in all U.S. Cities, Regions, and States. ● Coordinate with local businesses, community centers, and event organizers to establish sales and enrollment venues. Performance Monitoring and Reporting: ● Track and analyze performance metrics to ensure targets are met or exceeded. ● Provide regular reports on enrollment activities, challenges, and achievements to ThinkTank management. ● Implement corrective actions when performance standards are not met. Customer Relationship Management: ● Foster positive relationships with customers and communities to enhance ThinkTank's reputation and service adoption. ● Address and resolve customer inquiries and complaints promptly and effectively.

Job Details Eastland Suites Hotel & Conference Center - Bloomington, IL Full Time $45,000.00 - $50,000.00 SalaryDescription Are you passionate about delivering outstanding service and creating memorable experiences for guests? We are looking for a Guest Services Manager to lead our front desk team and ensure every guest enjoys a seamless and exceptional stay. As the Guest Services Manager you will strive to increase customer satisfaction by providing efficient and courteous front desk service in accordance with the standards of Eastland Suites Hotel & Conference center and Tentac Enterprises. Effectively manage the front desk operation with minimal costs and maximum profitability through proficient management of staff, internal controls, administration of company policies and procedures, and excellent guest service. Benefits Employer Paid Life Insurance Employer Paid Long Term Disability Employer Paid Short Term Disability Paid Time Off Medical Dental Vision Paid Holidays 401K with employer match Flexible Spending Accounts (FSA) Voluntary Accident Coverage Voluntary Critical Illness Coverage Voluntary Life Insurance Qualifications Job Description Job Title: Guest Services Manager - Eastland Suites - Bloomington Department: Guest Services Reports To: General Manager Effective Date: August 5th, 2024 General Summary: To increase customer satisfaction by providing efficient and courteous front desk service in accordance with the standards of Eastland Suites Hotel & Conference center and Tentac Enterprises. Effectively manage the front desk operation with minimal costs and maximum profitability through proficient management of staff, internal controls, administration of company policies and procedures, and excellent guest service. Essential Functions: Maintain the highest degree of guest service and professional conduct at all times. Utilize guest service skills to ensure that all guest needs are met promptly and to the guest's complete satisfaction Maintain compliance to all front office standard operation procedures Monitor key control, verify room status information, update group information Ensure follow-through of all VIP and Tour VIP requests Compute monthly occupancy forecasts Maintain and update Front Office Procedures Manual Meet or exceed all Service Standards within department Ensure awareness and compliance to all company safety and security policies and procedures Ensure employee and guest safety by proper training and maintenance of equipment and work area Conduct department meetings as required, and attend staff and hotel meetings Communicate with all hotel departments and staff to ensure the efficient operation of Front Office Keep informed of all in-house and area functions Ensure that employees meet proper standards of dress and decorum. Provide quality service to the customer by responding to their requests promptly, efficiently, and courteously during check-in, check-out and throughout stay Retain current clients and grow client base Provide shuttle service to and from area locations Communicate with supervisors, co-workers and clients in a courteous manner at all times Supporting Functions: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions. Use suggestive selling skills and company sales programs to maximize revenue and occupancy levels Handle guest accounts and maintain cash drawer Answer incoming phone calls, process reservation/cancellation/modification requests, and transfer calls to appropriate departments Maintain a favorable working relationship with all other company employees Other duties as assigned by supervisor Specific Job Knowledge, Skills and Ability: Working knowledge of all services and facilities of the hotel. Ability to assist hotel guests in an effective manner. Ability to fully follow supervisor's directions. Ability to remember and recite company promotions and information. Qualification Standards Communication: Strong communication skills; including the ability to deal effectively with vastly diverse groups of people and guests. Education: Preferred: High School Diploma Experience: Required: Front desk experience or other experience in the hospitality field. Preferred: Previous supervisory experience. Licenses or Certificates: Valid driver's license Grooming: All employees must maintain a neat, clean and well-groomed appearance per Eastland Suites Hotel & Conference Center and Tentac Enterprises policy states. This also includes color of hair. Physical Requirements Sitting in a normal seated position for extended periods of time Reaching by extending hand(s) or arm(s) in any direction Ability to carry items weighing up to 30 pounds without assistance. Finger dexterity required to manipulate objects with fingers rather than with the whole hand(s) or arm(s), for example, using a keyboard. Ability to move about. Ability to see within normal parameters Ability to hear within normal range Ability to stand for long durations during peak business hours This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. It is the poli

Hourly Wage: **$20 - $33 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: **Full-Time** Available shifts: Location **Walmart Supercenter #1028** 401 RIVER RD, EAST PEORIA, IL, 61611, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (*********************************************************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

The Office Manager is responsible for overseeing the daily administrative operations in support of both the Packaging Department and Sales Department operations. This role manages a team of 2-3 clerical administrative staff to ensure accurate financial recordkeeping, smooth office functionality, and consistent adherence to company policies and procedures. The Office Manager will collaborate closely with the Packaging General Manager, Data Center Commercial Business Manager, Engine Sales Manager, and the Manager of Engineering and Project Management to continuously improve administrative support activities and processes. Global Shop (our ERP system for the Packaging Division) is an important tool for many of these responsibilities. Basic Duties Team Leadership: Supervise, mentor, and train a team of 2-3 clerical administrative staff. Assign and review work tasks, ensuring deadlines are met and quality standards are upheld. Cross-Department Collaboration: Work closely with the Data Center Commercial Business Manager, Engine Sales Manager, and Manager of Engineering and Project Management to streamline administrative functions and ensure alignment with organizational goals. Provide consistent and proactive support to all business units for seamless coordination and communications. Financial Oversight: Oversee accounts payable (excluding cutting checks or handling credit cards). Oversee accounts receivable (excluding posting payments). Maintain monthly revenue reporting. Create, post, and review Inventory G/L batches for accuracy. Create, post, and review Labor batches (overhead and indirect). Create and post work orders with costs after closing batches. Oversee Global/ADP reconciliation for Packaging payroll (hourly/monthly). Reconcile Global Shop/CODA and make necessary entries in both systems. Global Shop (GS) Administration: Serve as the Global Shop Administrator/Help Desk contact for troubleshooting and user support. (Note: Global Shop is the ERP system for our Packaging Division.) Open and maintain all Global Shop work orders, updating POD and/or Smartsheet as needed. Reconcile Global Shop/POD to ensure work order information is accurate across both systems. Process WIP (Work in Progress) to finished goods for completed units. Coordinate return-to-stock (RTS) units for shipping and invoicing. Office & Facility Management: Order and maintain adequate inventory of all office supplies. Oversee facility cleaning services, ensuring contract compliance and quality standards. Issue employee badges and manage associated security processes. Other Duties: Perform any other tasks or projects as assigned to ensure the smooth operation of the office and administrative processes. Qualifications Education & Experience: High school diploma or equivalent required; associate's or bachelor's degree in business administration, accounting, or a related field preferred. Previous experience in office management, administrative leadership, or a similar role (ideally in manufacturing, packaging, or sales support environments). Technical Skills: Familiarity with accounting principles and best practices in accounts payable/receivable. Proficiency in office productivity software (e.g., Microsoft Office Suite). Experience with ERP or MRP systems such as Global Shop (GS), CODA, and ADP strongly preferred. Leadership & Communication: Proven ability to supervise and develop a small team. Strong verbal and written communication skills; able to collaborate effectively with all levels of the organization. Excellent organizational, time-management, and problem-solving skills. Other Attributes: Attention to detail and a commitment to accuracy in financial reporting. Ability to prioritize tasks and adapt to changing deadlines or business needs. Strong customer service mindset for both internal and external stakeholders. Altorfer Inc. offers an industry leading compensation and benefit package: Health, Dental, Vision, Disability, and Life Insurance 401(k) and Additional 401(k) Contribution Paid Holidays Paid Parental Leave and Funeral Leave Vacation: 40 hours of vacation after 1 year of full-time employment Sick: 40 hours of sick after 1 year of full-time employment Education Assistance Personal Tool Insurance, and Safety Equipment Reimbursement Voluntary Benefits: Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection Payrate: $50,000 - $70,000 annually Posted Min USD $50,000.00/Yr. Posted Max USD $70,000.00/Yr. Physical Requirements/Working Conditions Primarily works in an office environment with moderate noise levels. Physical requirements may include speaking, listening, writing, typing, sitting for extended periods. Occasionally required to walk or stand for short durations. May need to move throughout the facility for meetings, supply inventory checks, or other office-related tasks. Occasionally required to stand, walk, reach, or lift light objects (up to 20-25 lbs). Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Why Work for Altorfer? At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Job Details ILGACS - GALESBURG, IL $16.00 - $17.00 HourlyDescription Team Leader is responsible for assisting with day-to-day team leading, training, and coaching while maintaining company values, policies, culture, and brand standards at all times. Team Leaders must adherence to company principles, values, and policies to deliver high levels of customer service. Responsibilities Ensure company policies and safety procedures are adhered to in carrying out given tasks daily Assist with the coaching, training, and development of new and existing staff. Ensuring the right thing is done at all times for our customers and fellow teammates Lead the team in absence of the Site Leader & Assistant Site Leader Provide excellent customer service at all times to ensure guest satisfaction. Follow all procedural, operational, and safety guidelines. Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms) Ensure all equipment and mechanicals are working to their optimum capability. Inform Leadership of equipment or mechanical issues immediately. Drive sales, memberships, loyalty programs. Respond to/relieve congested areas due to fluctuations in business flow. Maintain overall site appearance/equipment /Brand Standards. Ensuring the right thing is done at all times for our customers and fellow teammates. Duties Safety Adherence Team Presentation Daily Reporting Process Training RolePlay Leader Task Leader Receive packages Daily Cleaning Checklist Incident Claim Initial Contact Tier 1 Mechanical Solutions Qualifications Skills and Education Requirements Excellent organizational and time management skills. High school diploma or equivalent preferred. Related management experience preferred Excellent verbal and written communication skills. Physical Job Requirements Ability to work outdoors in all weather conditions and seasons Is willing to work a 40 hours per week including weekends and holidays Be on your feet for extended periods of time Physically able to bend, stoop, squat, kneel, reach, step to perform job duties Ability to carry up to 40 pounds short distances Alert and able to maneuver around moving vehicles and equipment

Big River Resources is looking to add a Process Team Leader to the team at the Galva Ethanol facility. Process Team Lead supervise all aspects of production throughout, efficiency, and quality. Responsible for all plant assets, personnel directives, safety, and governmental regulatory guidelines and permits. Big River Resources provides employees with excellent benefits, growth opportunities and a family oriented atmosphere. If you want to work on a great team, have a positive outlook and are eager to learn, keep reading! Big River Resources offers a clean, safe and competitive employment opportunity. Big River also offers a competitive benefit package that includes low deductible and low premium health insurance, PTO available on day 1, discretionary annual cash incentives and profit sharing, company paid family dental coverage, and much more! This position will be challenging and gratifying, while working alongside an excellent team. If this sounds like a team you would like to join, make sure to apply today using our quick application! Drive into the future with Big River Resources creating a cleaner burning fuel! Qualifications: * Time management: the ability to organize and manage multiple priorities * Ability to work 12 hour swing shift rotating every two weeks, days to nights * Understanding of how the ethanol process operates including Cook, D & E, and board operations * Leadership characteristics to maintain team leadership, plant cleanliness, maintenance and or operation issues * Strong team player * Commitment to company values Description of Duties: * Take reading at 12 midnight as required (gas reading , inventory, and tank transfer sheets) * Complete plant walk thru for cleanliness, maintenance or operations issues * Enter work request into Mapcon * Verify enzyme rates * Complete all hourly readings, work permits, etc... * Complete cleaning duties on cleaning schedule * Maintain teams punch in and out hours on the Pro Data system * Supervise operations * Carry out and follow all safety rules and guidelines * Carry out and follow all governmental and environmental permit requirements * Maintain all quality parameters on in process testing and final product testing * Perform coaching and counseling with team members as well as disciplinary action when necessary. * Make sure all required paperwork is complete at the end of the shift including incident reports * Other duties not listed herein, but which need to be accomplished to maintain safe and timely day-to-day operations within the plant Any offers of employment will be contingent on the successful completion of a physical, drug screen and background check.

Retail Team Lead is a member of the retail team that is responsible for generating store sales, helping with staff supervision, training of employees by applying excellent customer service as well as general retail, clerical and merchandising standards. This is a full / part time opportunity. Come be a part of our team where you can make a difference with Goodwill of Central Illinois. This position pays 16.50. ESSENTIAL RESPONSIBILITIES Perform all functions of store operations. Promote excellent customer service Provide training, development, and supervision of staff to maintain teamwork principles Maintain the store in a clean, neat, and organized condition by utilizing merchandising and display principles Other related duties as assigned

**Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar is hiring a **Customer Experience & Insights Lead** within our Construction Industries Services Division (CISD) organization. Reporting directly to the CISD Customer Experience Director, this strategic position holds significant influence over CISD customer offerings and go to market priorities. The candidate will need to be able to influence across the organization including with sales execution and sales support VPs. The ideal candidate will possess a passion for customers, a deep understanding of traditional and innovative ways to collect voice of customer, an ability to identify unmet customer needs, and drive priorities in CISD bases on the most critical customer needs and priorities. ** ** **Role Summary: ** Customer Experience (CX) is at the heart of CISD's mission to drive service growth and enhance customer engagement. In this role, you will play a critical role in shaping and executing our CX strategy, ensuring that global customer insights drive meaningful actions and improvements across the organization. **What You'll Do (Key Responsibilities)** **Drive Customer-Back Service Growth:** + Collect Construction Industries(CI) voice of customer (VOC) and information and match that with CI customer behaviors. + Coordinate the collection of VOC and information with other Caterpillar groups to generate CI insights from ethnographic research, data monitoring, and qualitative and quantitative surveys. + Manage CISD AI program to collect, analyze, and report global customer insights from customer visit reports. Coordinate adoption with the sales execution team and insight analysis/action with the sales support teams. + Generate global customer insights and communicate and drive alignment/actioning of those insights across CI and with Cat Digital, Marketing and Brand, and other Caterpillar teams. + For customer insights define: (1) Why do we need those insights / What problem are we trying to fix? (2) What new understanding did we gain? (3) Will our solution improve the physical and digital customer experience and therefore change customer behaviors? + Define the CISD business requirements for AI development with respect to customer insights, coordinate development with Cat Digital, own go-to-market and adoption, and monitor results. **Help Develop a** **C** **lear Customer Experience Strategy and** **Drive** **a Deeper Understanding of Customers, their Businesses** **,** **their** **Needs and Wants** **:** + Help develop and govern the CISD CX, Digital & AI Strategies and roadmaps and align with CI business partners. + Build the customer knowledge of everyone in CISD by sharing VOC, Insights and customer actions across the organization. + Ensure the organization is working solutions as customer back led by VOC through the New Services Development Program. + Launch the AI voice of customer (VOC) assistant and virtual AI persona in CISD, automating insight generation from customer visits and the knowledge base AI marketing assistant. **What You Have (Skills and Qualifications)** + **Customer Focus:** Passion for understanding and addressing customer needs. + **Customer Experience Management:** Proven experience in a strategic customer experience role with a focus on customer insights and service growth. + **Influencing:** Strong influencing and collaboration skills with the ability to work effectively with senior leadership. + **Customer** **Insights** **Collection** **and Development** **:** Experience with a wide variety of ways of collecting VOC and information about customer buying behaviors and how to influence their decision making. + **Program Management:** Excellent ability to coordinate with cross-functional teams. + **AI Experience:** Experience with leveraging AI for iterative prompts, data analysis, & developing business strategies. This role is critical to driving service growth and enhancing customer experience within CISD. If you are passionate about customers and skilled in generating and actioning insights, we invite you to join our team to improve our customers' experience of owning Caterpillar equipment and as a result make a significant impact on our business. ** ** **Additional Details** + This position can be located in Peoria, IL; Dallas, TX; or Cary, NC. + Domestic relocation assistance is available. + This position is currently a hybrid in-office work model, requiring a 3-day weekly office presence. However, work arrangements may be adjusted at any time based on business needs. **Summary Pay Range:** $144,960.00 - $217,320.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** **Posting Dates:** March 28, 2025 - April 7, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (*********************************************** .

Hourly Wage: **$20 - $33 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: **Full-Time** Available shifts: Location **Walmart Supercenter #1125** 300 GREENBRIAR DR, NORMAL, IL, 61761, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (*********************************************************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.