Team Manager Jobs in Dover, DE

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  • Office Manager

    Jurisolutions Legal (JSL 4.1company rating

    Team Manager Job 40 miles from Dover

    JURISolutions is partnering with our law firm client in Wilmington, DE to identify a Receptionist/Office Manager. This a permanent full-time position (everyday in-office). Ideal candidate will be a poised professional with top-notch communication skills, interpersonal abilities and a minimum of 2 years' experience in an office environment. Law firm or corporate experience highly preferred. Competitive salary and medical benefits make this an attractive opportunity for an ambitious professional.. Primary Responsibilities Include: As Office Manager: Assisting COO with administrative requests Providing coverage for staff working remotely Communicating with third-party vendors (i.e. IT vendor, office supplies, printers) Coordinating with landlord regarding office maintenance and requests Oversight of library management As Receptionist: Welcoming all visitors and answering incoming calls in a professional manner Effective monitoring of main voicemail Handling parcel/mail deliveries and outgoing mail Correspondence, fax, photocopy, scan and file as requested Maintaining conference room(s) reservation schedule Making transportation and hotel arrangements when needed Assist with secretarial overflow such as binders, File & Serve circulations, and firm invoicing If you are interested in being considered, respond to Darlene Bennett @******************* with the most recent version of your resume and your availability to discuss the role in greater detail. JURISolutions Legal (JSL) is one of the largest Women's Business Enterprise National Council (WBENC) certified legal services and recruitment firms. We are committed to the elimination of discrimination in all areas of business and to building a highly qualified and inclusive workforce. We welcome all qualified people regardless of race, ethnicity, religion, creed, gender, age, marital status, sexual orientation, physical or invisible disability, veteran status, military status, familial status, gender identity, socioeconomic status, geographic location, and other dimensions of diversity. Equal Opportunity Employer, including disability and protected veteran status. Compensation is based on a number of factors, including market location, and may vary depending on job-related knowledge, skills, and experience.
    $46k-68k yearly est. 3d ago
  • Beauty Team Leader

    Target 4.5company rating

    Team Manager Job 40 miles from Dover

    The pay range per hour is $23.50 - $39.95 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT BEAUTY The Beauty team in Core and Ulta Beauty at Target is passionate about Beauty, brings the energy of Beauty to life with compelling in-store recommendations and enabling our guests to make quick and easy self-discoveries. They are welcoming and helpful in meeting guests' needs on the sales floor and have resources to provide assistance with color matching, skin care regimen, hair care, and building the basket to drive top line sales, as well as introducing them to rewards programs. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Beauty Team Leader can provide you with the skills and experiences of: Guest service fundamentals and experience building a guest first culture on your team; including consultations, personalized shopping techniques and selling tactics Retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies Planning department(s) daily/weekly workload to support business priorities and deliver on sales goals Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent. As a Beauty Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities: Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement; including merchandising, pricing workload, changes to salesfloor merchandise displays, events and promotions. Understand elevated service standards in Ulta Beauty at Target, and partner with Ulta Beauty field leaders to model and maintain expectations. Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends). Model and instill in your team behaviors around guest engagement, balancing task and service, promoting loyalty programs, and driving sales. Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks. Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. Lead by thanking guests and let them know we're happy they chose to shop at Target. Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader. Lead a team that provides a seamless experience for guests navigating between Ulta Beauty and Core beauty. Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions. Support your direct leader to develop a team of consultants who are knowledgeable and passionate about Beauty by staying current on brands, trends and promotions, and hold them accountable to expectations. Evaluate and recommend candidates for open positions and develop a guest-centric team. Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. Always demonstrate a culture of ethical conduct, safety and compliance; hold the team accountable to work in the same way. Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. Model the execution of physical security processes in order to enhance the instore security culture. Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. If applicable, as a key carrier, follow all safe and secure training and processes. All other duties based on business needs Participate in team hiring and onboarding processes Addressing all store emergency and compliance needs WHAT WE ARE LOOKING FOR This may be the right job for you if: You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Beauty Lead. But, there are a few things you need from the get-go: High school diploma or equivalent Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes Age 18 years of age or older Previous retail experience preferred, but not required Ability to: Lead and hold others accountable Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed work independently and as part of a team manage workload and prioritize tasks independently Welcoming and helpful attitude toward all guests and other team members Effective communication skills We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issues Interpret instructions, reports and information Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. Ability to remain mobile for the duration of a scheduled shift (shift length may vary) Accurately handle cash register operations, as needed Climb up and down ladders as needed Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ******************************** Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.
    $23.5-40 hourly 20d ago
  • Plant Operations Manager

    Premier Staffing Solution 3.6company rating

    Team Manager Job 18 miles from Dover

    Job Title - Plant Manager NO VISA SPONSORSHIP AND NO C2C/C2H The Plant Manager role is a key position within the Americas Management Team. The position has P&L responsibility for the facility. The Plant Manager is directly responsible for meeting the production requirements of the business in a safe, efficient, and ethical manner. The Plant Manager manages the production of products from the receipt of the order through delivery to the customer, including but not limited to, materials planning and procurement, outbound logistics, plant loading, manufacturing engineering, quality assurance, environmental compliance, sustainability, safety, employee training, equipment maintenance, security, continuous improvement, and warranty field service operations. KNOWLEDGE & SKILLS: 15+ years of manufacturing leadership, including a minimum of 5 years leading a plant of 300+ employees. - The client is looking for someone who has been in a company for at least 5-7 years. Automotive or industrial manufacturing industry experience required Proven experience creating strong leadership teams and leading through change, including strategic planning, risk management and mitigation required. Experience in reading and managing to financial statements required Project management or change management experience, preferably in an engineer-to-order/configure-to-order environment. Bachelor's degree in business or engineering preferred. Demonstrated passion for lean manufacturing with proven experience in driving manufacturing improvements through the use of a lean operating system. Knowledge of project management frameworks and best practices. Additional training or experience in at least one discipline such as Lean Manufacturing techniques, Six Sigma, TOM, or JIT manufacturing is required. Knowledge of project management frameworks and best practices. Critical Sills & Competencies: Critical thinking and problem solving Planning and organizing Decision-making Communication skills Influencing and leading Delegation Teamwork Negotiation Conflict management Adaptability NATURE & SCOPE: The Plant Manager reports directly to Director, Operations- Americas. The position will have major interactions with all levels of the organization in all worldwide locations. In addition to being fully accountable for the plant, the position will have significant interaction with the sales, marketing, product engineering, and financial functions to drive overall company execution. The Plant Manager will also participate directly on Global teams designed to compare KPIs across global facilities and collaborate on best practice sharing to improve overall global operations. PRINCIPAL ACCOUNTABILITIES: Manages the P&L for the facility. Accountable for achieving the target Operating Margin. Develops and prepares short- and long-range planning, policies, programs, and objectives. Ensures the manufacturing operation meets the agreed to production and quality requirements. Develops and implements plant loading and resource plans that achieve objectives and improve the competitive position and profitability of the operation. Directs and monitors department and functional managers to accomplish the goals of the operations plan. Insures all employees of the operation are informed of all communications, decisions, policies, and all other matters that effect their performance, attitudes and results. Directs and coordinates programs essential to manufacturing procedures, e.g., workplace and worker safety, training, housekeeping, continuous improvement, security, sustainability, and compliance to all legal and ethical standards. Complies with all local, regional, national, company, and all other applicable standards, laws, and procedures. Develops Key Performance Indicators (KPls) that reflect the true performance of the operation and enables continuous improvement. Develops talent within the workforce to meet the current and future needs of the operation. Takes proactive corrective actions as necessary on a timely basis and in accordance with company policy. Prepare budgets that meet operational goals and provides for effective management of resources. Participates on cross functional teams with sales/marketing, new product development, and global operations to improve overall business coordination/execution and global best practice sharing. Prepares reports as necessary or requested to show performance to plans. Performs miscellaneous duties and projects as assigned and required. WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk up to 20% of the time. Working conditions include those of an office and plant environment. This is a normal manufacturing environment, with normal hazards associated with metal working equipment. This position requires occasional lifting of up to 30 lbs, and travel up to 20% of the time.
    $53k-69k yearly est. 10d ago
  • Customer Experience, Digital Insights Lead

    Baylor Scott & White Health 4.5company rating

    Team Manager Job In Dover, DE

    We are seeking an experienced Customer Experience, Operations Lead to oversee the deployment and management of intercepts on our company website, customer app, and web platforms. In addition, the candidate will have experience in general survey design and execution. These surveys either collect insights as standalone projects or eventually serve as the basis for intercept collection. Intercepts are crucial for gathering customer feedback metrics such as Customer Satisfaction (CSAT), Customer Effort Score (CES), and Net Promoter Score (NPS). The ideal candidate will have experience coordinating intercept deployment and collaborating with cross-functional teams-including VoC program managers, Patient Experience, engineers, software developers, and product managers. You'll help to ensure the seamless deployment and operation of these feedback mechanisms to ultimately drive customer-centric solutions that contribute to exceptional healthcare experiences. **Key Responsibilities:** **Intercept Deployment and Management:** + Oversee the implementation and maintenance of VoC intercepts across digital platforms. + Collaborate with engineer and development teams to ensure technical feasibility and optimal performance of intercept tools. + Monitor the quality of intercept performance and troubleshoot issues to improve the accuracy of continuous data collection **Intercept Platform Health and Optimization:** + Maintain and optimize the hosting platform (e.g., Qualtrics, Medallia) to ensure stable, efficient, and scalable intercept deployment. + Identify opportunities to enhance intercept hosting, including workflow automation, performance improvements, and system integrations. + Regularly audit and refine dashboards to provide key stakeholders with clear, actionable insights. + Work with analytics and engineer teams to streamline reporting mechanisms, ensuring that data visualization and insight delivery are as efficient and effective as possible. + Stay informed about advancements in VoC platforms and recommend best practices for improving system functionality and data reporting. **Cross-Functional Collaboration:** + Stakeholder relationship management: risk mitigation and alignment + Work closely with product management, VoC programmers, and development teams to align VoC initiatives with business objectives. + Communicate customer feedback insights to stakeholders, facilitating data-driven decision-making. + Coordinate with analytics teams to interpret feedback data and identify actionable insights. **Process Optimization:** + Develop and refine processes for efficient VoC data collection and analysis. + Implement best practices for intercept survey design, targeting, and deployment to maximize response rates and data quality. + Stay informed about industry trends and emerging technologies to enhance VoC strategies. **Reporting and Analysis:** + Create comprehensive reports and dashboards to visualize customer feedback metrics. + Present findings to senior leadership, highlighting key trends and areas for improvement. + Track the impact of implemented changes on customer satisfaction and operational performance. **Survey Design and Execution:** + Select and implement survey question types, formats, and methodologies, ensuring consistency and alignment with transactional and experience metrics with data analysis needs. + Plan and execute quantitative research projects to gather insights into user behavior, preferences, and interactions **Key Qualifications:** **Experience:** + Proven track record of managing digital feedback tools and platforms. + Experience collaborating with technical teams and understanding of web/app development processes. **Skills:** + Strong analytical skills with the ability to interpret complex data sets. + Excellent communication and interpersonal skills. + Proficiency in VoC tools (e.g., Qualtrics, Medallia) and data visualization software. + Ability to manage multiple projects simultaneously and meet deadlines. **Preferred Qualifications:** + Familiarity with healthcare industry standards and patient feedback mechanisms. + Knowledge of regulations in managing data privacy, PII, and PHI, and best practices in customer feedback collection **Salary Range:** The pay range for the position is $121k annually (entry-level qualifications) - $210k annually (highly-experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **BENEFITS** Our competitive benefits package includes the following: - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** + EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification + EXPERIENCE - 7 Years of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $121k-210k yearly 25d ago
  • Customer Experience Manager - Victoria's Secret - Tanger Outlet at National Harbor - National Harbor, MD

    Victoria's Secret 4.1company rating

    Team Manager Job 36 miles from Dover

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. Click here for benefit details related to this position. Minimum Salary: $23.50 Maximum Salary: $33.60 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $23.5-33.6 hourly 6d ago
  • Team Manager Information Security & Risk Management - Data Protection

    Highmark Health 4.5company rating

    Team Manager Job In Dover, DE

    This leadership role provides information security and risk management services with a focus on data protection. The position leads a team of application and infrastructure engineers responsible for the design, implementation, and maintenance of data protection technologies, including File/Database Activity Monitoring, Data Discovery/Classification, Data Loss Prevention (DLP), Cloud Access Security Broker (CASB) , and de-identification tools. Responsibilities include tool configuration, policy creation and management, infrastructure oversight and connectivity management. The **team** manager will collaborate with peers across Security, Privacy, IT, and customer teams to ensure alignment with current and future data protection needs. This includes managing the activities and performance of Information Security personnel specializing in data protection, making decisions on personnel actions (promotions, hiring, terminations), developing talent, managing resources, and cultivating staff capabilities. The role requires strong problem-solving, communication, and training skills to oversee security technology products within the data protection domain and actively participate in the coordination, implementation, and troubleshooting of new technologies and processes. **ESSENTIAL RESPONSIBILITIES** + Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. + Plan, organize, staff, direct and control the day-to-day operations of the department; develops and implements policies and programs as necessary; may have budgetary responsibility and authority. + Communicate effectively with all levels of the organization: facilitates meetings; plans, designs and provides presentations; represents the Organization with outside entities; prepares divisional procedures, policies, reports and correspondence; spreads awareness of new and existing security threats; provides oversight regarding metrics, funding, budgets and resources. + Provide oversight of all aspects of project management to ensure continuous improvement of processes: negotiates and collaborates with leadership and staff to develop security solutions and options; develops and adheres to internal standards and strategies; ensures adherence to approved methodologies; coordinates resources, time, contingency plans and risk management. + Provide leadership to the team: leads and champions organizational change; encourages participation in activities that support relationship development; champions information security innovation; encourages and enforces proper training in regards to security issues. + Assure compliance to required standards, procedures, guidelines and processes. + Other duties as assigned or requested. **EDUCATION** **Required** + Bachelor's Degree - Information Security, Information Systems, Information Assurance, Computer Science or related field **Substitutions** + 6 years relevant, progressive experience in lieu of Bachelor's degree **Preferred** + Master's Degree - Computer Science, Information Security or related field **EXPERIENCE** **Required** + 5 - 7 years' experience in Information Security and/or Information Risk Management and/or Information Technology + 1 - 3 years' experience mentoring others + 1 - 3 years' experience in developing, communicating and presenting concepts to varying audiences + 1 - 3 years' experience participating in developing strategic plans to realize business objectives **Preferred** + 7 - 10 years' experience in Information Security and/or Information Risk Management and/or Information + Experience working within an information security function using the HITRUST Common Security Framework (HITRUST CSF), or the NIST 800-83 cyber security framework + Experience with data protection technologies like Purview DLP, Symantec, Forcepoint, BigID, Varonis, IBM Guardium, Imperva SecureSphere, Azure Information Protection, GCP Data Loss Prevention, AWS Macie, Splunk, or Sentinel. + Experience managing tool infrastructure on Windows Server, Linux, and containerized environments (e.g., GKE). + Experience integrating tools with endpoints, email servers, proxies, and firewalls. + Security industry organization participation / leadership (HITRUST, ISACA, InfraGard, ISC2, ISSA, etc.) **SKILLS** + Knowledge of regulatory requirements such as Health Insurance Portability and Accountability Act (HIPPA), Payment Card Industry Data Security Standards (PCI DSS), and FIPS-140 + Strong teamwork and interpersonal skills + Experience in leading process improvement initiatives + Ability to motivate high performance, multi-discipline teams + Demonstrated competency in project execution + Demonstrated abilities in relationship management **REQUIRED LICENSURE** + None **PREFERRED LICENSURE** + Certified Information Systems Security Professional (CISSP), Information Technology Infrastructure Library (ITIL) **TRAVEL REQUIREMENT:** 0% - 25% **LANGUAGE REQUIREMENT (** **_other than English_** **)?** None **PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS** **_Position Type:_** Office-Based Teaches/Trains others regularly Occasionally Travels regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (Sales employees) Does Not Apply Physical Work Site Required Yes Lifting: up to 10 pounds Does Not Apply Lifting: 10 to 25 pounds Does Not Apply Lifting: 25 to 50 pounds Does Not Apply **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement:_** _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $92,300.00 **Pay Range Maximum:** $172,500.00 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J261485
    $92.3k-172.5k yearly 15d ago
  • Sam's Club Team Manager - Delaware

    Walmart 4.6company rating

    Team Manager Job In Dover, DE

    What you'll do... Working at Sam's Club means a career without boundaries. We are a division of the Fortune #1 company, Walmart, and you'll quickly find that opportunities are plenty and there is a path for everyone. If you are member obsessed and ready to lead an amazing team to delight our members, grow sales and develop people to reach their full potential, then this opportunity might be for you! Sam's Club is currently seeking **Team Manager** candidates for Member Experience, Fresh Area, Merchandising, and Freight Flow roles in **all locations throughout Delaware** . We equip our management teams to empower our associates to take care of our members. Apply now and discover long term career potential in a fast-growing company. **You will make an impact by:** **Living our Values** · Culture Champion: Models Sam's Club values to foster our culture; holds oneself and others accountable; and supports Sam's Club's commitment to communities, corporate social responsibility, and sustainability. · Servant Leadership: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. **Embracing Change** · Curiosity & Courage: Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. · Digital Transformation & Change: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. **Delivering for the Member** · Customer Focus: Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans. · Strategic Thinking: Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy. **Focusing on our Associates** · Diversity, Equity & Inclusion: Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs. · Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. · Talent Management: Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments. The above information has been designed to indicate the general nature and level of leadership performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. **The full job description can be made available as part of the hiring process.** At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! - Health benefits include medical, vision and dental coverage - Financial benefits include 401(k), stock purchase and company-paid life insurance - Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************* . - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart (*********************** . The annual salary range for this position is $62,000.00-$84,000.00 Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location). **Minimum Qualifications...** _Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._ 2 or more years of college; OR 1 year's retail experience with 6 months' supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience; OR 1 year's SAM'S Club experience; OR 3 years' military experience. **Preferred Qualifications...** _Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._ Environmental Compliance or related field, Retail profit and loss statement management experience, Supervisory experience, Warehouse experience with cold chain compliance **Primary Location...** 1572 N DUPONT HWY, DOVER, DE 19901-2215, United States of America Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
    $62k-84k yearly 60d+ ago
  • Supervisor of Child Study Team Vacancy

    Hopewell Crest School 3.5company rating

    Team Manager Job 25 miles from Dover

    For a description, see file at: ************ hopewellcrest. org/ourpages/auto/2022/11/7/57675766/Supervisor%20of%20CST%20Vacancy. pdf?rnd=***********05
    $59k-73k yearly est. 60d+ ago
  • Assistant Team Manager

    RPI Philadelphia 4.6company rating

    Team Manager Job 48 miles from Dover

    Have you heard the phrase “love what you do, and you will never work a day in your life”? We live that every day. When you're passionate about what you do, you love the people you do it with, and you're constantly growing as a person, time flies, and you're always having fun. Are you driven and looking for a career that will not only empower your personal and professional growth but will also allow you to build the career and future you desire? Are you often described as a confident and collaborative leader? Are you looking to BUILD opportunities for yourself and for others? If the above describes you, then please keep reading! Assistant Team Manager Responsibilities: Through training become a master in our sales and marketing techniques designed to engage the consumer, educate them on their product/service options and close the best possible deal for their household We know not every interaction ends in a sale. Your ultimate goal is to deliver an outstanding customer experience, build strong relationships with the brand and represent the company with integrity to facilitate future sales Track new customer acquisitions, follow compliance protocols, and leverage for referrals in the local area Once you are an expert in all things customer service and sales support, then it's time to elevate your role to its purest form as corporate trainer and leader. Here you will be responsible for training and developing new hires for maximum performance and setting the right example as a supportive and competent leader. Ensure your team has accurate account updates, meets customer service and sales goals, as well as market representation. Assistant Team Manager Leadership Development: Interviewing Sales and marketing training fundamentals Team building and mentoring Human Resources and administration duties Basic business management, finances, and accounting Qualifications of an Assistant Team Manager: 2+ years in a related industry with demonstrated leadership ability Competitive nature with a winning mentality needed to excel in a leadership role Sports minded and Energetic team players Team captains ready to grow and train Positive Energy Candidates who are serious about a long term career Why Us? We start all our assistant managers in a complete training program for the sole purpose of developing a strong leadership team from within We do not believe in tenure or seniority, we promote to management those who get the job done and are top performers in our sales and marketing departments We focus on developing and enhancing the competitive nature and leadership potential within every potential candidate. This is a valuable opportunity for those who have experience in sports marketing, advertising, team leadership, sales, entrepreneurship, and anybody with a competitive mindset. In the past, our top Assistant Managers have participated in Soccer, Football, Basketball, Lacrosse, Tennis, Golf, Dance, Baseball, and Hockey as a team-player, coach, or captain.
    $96k-151k yearly est. 5d ago
  • Team Manager

    Insight Global

    Team Manager Job 38 miles from Dover

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ******************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.
    $72k-125k yearly est. 60d+ ago
  • Supervisor Customer Service

    Veolia 4.3company rating

    Team Manager Job 40 miles from Dover

    North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website *************************** Job Description BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: The Customer Service Supervisor is responsible for fostering a results-driven team environment to meet operational performance goals and deliver an exceptional customer experience. This role focuses on aligning service delivery with customer needs and expectations, regulatory requirements, and company objectives. The scope includes managing all office activities, including call center operations, billing, collections, and revenue integrity, while supporting field service operations. The Supervisor ensures consistent policy adherence, drives process improvement, and supports divisional customer service efforts. Primary Duties/Responsibilities: Customer Service Operations: Manage daily customer service activities, including call center operations, billing, collections, and field service coordination. Ensure timely response to customer inquiries, regulatory complaints, and escalations. Oversee scheduling and staff assignments to maintain efficient service levels. Monitor and report on key performance indicators (KPIs) to upper management. Lead initiatives for process improvement, including system upgrades and special projects. Team Leadership and Development: Supervise and mentor Customer Service Representatives (CSRs), fostering a collaborative and productive work environment. Conduct regular performance reviews and provide feedback to enhance staff capabilities. Develop and implement training programs to maintain high service standards. Promote employee engagement through recognition, incentives, and a positive workplace culture. Act as a backup for other supervisors/managers in other locations. Regulatory Compliance and Complaint Management: Ensure compliance with Delaware Public Service Commission (DEPSC) guidelines and other regulatory requirements. Respond to regulatory complaints and attend hearings as needed. Maintain accurate records and audit controls to support regulatory and internal compliance. Collections and Field Service Management: Develop and implement collection strategies, including targeted campaigns and follow-ups. Monitor accounts receivable and generate reports for financial oversight. Review and resolve customer disputes, collaborating with field service teams for meter tests and related inquiries. Work with field service operations to meet customer expectations and maintain appointment commitments. Revenue Integrity and Billing: Ensure timely and accurate billing by addressing pending accounts and minimizing estimates. Review top-user accounts to ensure accuracy and timely billing. Manage leak adjustment reviews and other back-office functions. Collaborate with the rates department for testing and implementing rate changes in the billing system. Reporting and Metrics: Prepare daily, weekly, and monthly reports on key performance indicators for upper management. Track and analyze trends in call center activity, collections, and field operations. Support divisional projects to improve the overall customer experience, including system upgrades and process improvements. Identify and implement opportunities for operational efficiencies and improved customer service delivery. Budget and Auditing: Ensure compliance with financial controls, including cash collection, deposits, and audit requirements. Contribute to the budgeting process for customer service operations. Work Environment: Some travel will be required within the Utility footprint. Qualifications Education/Experience/Background: Bachelor's degree in a relevant field or equivalent work experience. Minimum of 5 years of experience in contact center, billing, collections, payments or metering operations or similar customer care and back-office operations. Experience in a regulated utility environment is a plus. Experience managing in a union environment is preferred. Knowledge/Skills/Abilities: Strong knowledge of accounting, billing, collections, cash management, and field service processes. Proven ability to manage customers, clients, and regulators diplomatically and professionally. Excellent leadership, multitasking, and organizational skills. Proficient in software and tools including Excel, Word, CC&B, Mobile Workforce Management, and Google applications. Familiarity with IVR and customer website portals. Strong written and verbal communication skills with the ability to prepare technical reports and present to diverse audiences. Capable of working under pressure and making sound business decisions. Required Certification/Licenses/Training: Valid driver's license is required. Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
    $33k-53k yearly est. 37d ago
  • Assistant Dental Office Manager

    Prosmile

    Team Manager Job 36 miles from Dover

    Job Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary We are looking for a dynamic candidate to join our Vineland office. This office has excellent General Practitioners and a long-term, team-oriented staff! The patients are great, and the Office Manager is always willing to coach and support all employees. Come join us at our Vineland location! ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company. Duties and Responsibilities: Maintains control of patient scheduling Addresses and resolves patient complaints Reviews patient charts making corrections with posting if needed Takes on the responsibility of the Treatment Plan Coordinator in some offices Has working knowledge of all insurances; handling of claims, attachments for claims Maintains collection controls and systems Oversees daily closeout functions as well as daily deposit with the corporate office Coordinates end-of-month functions with the corporate office & Dental Practice Manager Monitors patient A/R Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager Contacts maintenance for all office equipment in need of repair for optimum function Following up on unresolved task Performs miscellaneous job-related duties as assigned Coordinating office needs with Dental Practice Manager Assistant Dental Office Manager - Qualifications High School diploma or GED required Experience using Outlook, Word Excel preferred Easily able to learn new technologies and systems required Knowledge and Skills/Expected Competencies: Work experience in an administrative function and/or customer facing role required Working knowledge of dental or medical front desk duties and responsibilities preferable Previous dental office management work experience preferable Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed Benefits Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including: Full Time We provide above industry standards for Personal Protective Equipment (PPE) Competitive pay Health & Dental insurance Dental discounts PTO Paid Holidays 401k Retirement Opportunities for growth Continuing education Flexible schedule Training support Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
    $54k-80k yearly est. 22d ago
  • Front Office Manager | Residence Inn Wilmington

    PM New 2.8company rating

    Team Manager Job 40 miles from Dover

    What You'll Do: You will be at the center of the hotel's universe - the front office. You will have the responsibility of leading the front desk team so it runs smoothly and effectively. As a creative and dynamic leader, your passion for hospitality will inspire your team to better cater to guest needs and ensure their return. You will combine business expertise and managerial experience to enhance the ability of your team and provide quality service. On a daily basis you will be responsible for: Overseeing the day-to-day operations of the front desk and associated functions. Ensure adherence to established procedures for all related activities by all supervised functions and personnel. Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive. Overseeing and participating in guest registration and check out. Managing, training, and scheduling the Front Office staff Carrying out activities (night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication) required for the smooth functioning of the Front Office. Acting as a liaison between General Manager and staff Where You've Been: We're looking for someone who has worked in hotels for at least two years and has an additional two years in a hotel leadership position (Manager+). Being a people-person is a must as you'll be working with others constantly. You'll have some experience in coaching, mentoring, and teambuilding. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
    $44k-55k yearly est. 60d+ ago
  • Contact Center Supervisor - SME

    ASM Research, An Accenture Federal Services Company

    Team Manager Job In Dover, DE

    Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches, counsels, and evaluates the performance of direct reports + Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service + Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures + Facilitates and participates in staff training + Participates in staff meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions + Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. + Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Knowledge of mandated procedures for child and elder abuse situations + Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations + Ability to obtain a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $62,200 - $96,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $62.2k-96k yearly 21d ago
  • Operations Team Lead - Reconciliation Center of Excellence

    Bank of America 4.7company rating

    Team Manager Job 38 miles from Dover

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for overseeing the Operations team and ensuring they meet deadlines, execute, and coordinate tasks. Key responsibilities include supporting continuous business improvements, reviewing operations procedures, implementing changes, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager. Job expectations include having an awareness of foundational operations and familiarity in a specific product line. **Responsibilities:** + Resolves day-to-day problems and executes deliverables within the business unit + Provides functional expertise knowledge to projects or initiatives relating to the business unit + Manages team workload and provides general oversight and direction to team + Maintains internal, operational, and financial controls and works within risk appetite of the business unit + Reviews processes to ensure they are efficient and implements process improvement opportunities **Skills:** + 2 years' Operations experience + Attention to Detail + Collaboration + Customer Service Management + Customer and Client Focus + Fraud Management + Active Listening + Administrative Services + Business Operations Management + Data Collection and Entry + Quality Assurance + Client Management + Coaching + Performance Management **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (************************************************************************************** . View the LA County Fair Chance Ordinance (************************************************************************************************** . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE . This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $67k-117k yearly est. 14d ago
  • Automotive Sales Manager / Desk Manager - Dover Lincoln Mazda

    Hertrich Family of Automobile Dealers

    Team Manager Job In Dover, DE

    Automotive Sales Manager - Desk Manager Dealership Experience Required | Competitive Pay & Aggressive Benefits Package | Apply Today! Join the Hertrich Family of Automobile Dealerships, a trusted name in the automotive industry, as we continue to grow! We are actively seeking motivated, full-time Automotive Sales Managers / Desk Managers to join our world-class sales and management team. Why Hertrich? At Hertrich, we're more than just a dealership. We're a family-owned and operated business with deep roots in the community. Representing 24 dealerships, 13 collision centers, and 19 automotive brands across the Delmarva Peninsula and beyond, we are committed to delivering exceptional customer experiences and contributing to the communities we serve. Are You: * A proven leader ready to drive business success? * Passionate about the automotive industry? * Thriving in a fast-paced, high-energy environment? * Seeking unlimited income potential and growth opportunities? If you answered "yes," we want YOU to be a part of our team! What We Offer: * Top-tier compensation with extremely competitive wages * Comprehensive medical benefits for you and your family * Dental, Vision, Accident, Cancer, and Life Insurance options * Short- and long-term disability plans * Paid vacation, holidays, and personal/sick days * 401(k) plan with employer match * Employee purchase discounts Your Role as an Automotive Sales Manager / Desk Manager: * Lead, train, and inspire a team of sales professionals * Develop innovative strategies to drive sales and profitability * Ensure every customer has an exceptional purchase experience * Oversee deal closures, paperwork, and data to maintain Hertrich standards * Maximize profitability on every deal * Assist with Finance Manager duties as needed * Collaborate with the General Manager on other important tasks What We're Looking For: * At least 3 years of experience in automotive sales or finance management (or a combination of both) * Strong knowledge of CRM systems * Proven track record of leadership and achieving results * A self-starter with a strong work ethic, motivated by goals * Experience with used car buying/appraising is a plus * Auto Manufacturer Master Sales and/or Management Certifications are a plus * Ability to work a flexible schedule, including weekends * High school diploma/GED required; college degree a plus About Hertrich: We pride ourselves on our family-oriented culture and inclusive workforce. We support the growth and development of our employees, offering a dynamic and entrepreneurial work environment. At Hertrich, we value integrity, accountability, and the pursuit of excellence. We don't just strive for "good enough"-we aim for the best, and we work together to achieve it. Hertrich is an Equal Opportunity Employer and is committed to building an inclusive team that supports the growth and success of all individuals.
    $63k-104k yearly est. 24d ago
  • Sr Coordinator, Individualized Care (Case Manager)

    Cardinal Health 4.4company rating

    Team Manager Job In Dover, DE

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Case Manager supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules and HIPAA regulations. This position is responsible for guiding the healthcare providers through the various process steps in support of their patient's journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits, identifying & initiating prior authorization and step therapy reviews, proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. + Must demonstrate efficiency and strong organizational skill + Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate + Proactive follow-up with various contacts to ensure patient access to therapy + Call interactions are primarily outbound: Must demonstrate superior customer support talents that remain in compliance with standard call quality expectations. + Must communicate clearly and effectively in both a written and verbal format + Must meet the daily task and benefit investigation goals associated with a high enrollment volume/low patient interaction program. **_Qualifications_** + High School Diploma or GED preferred + 3-6 years experience in related field preferred + 1-2 years experience conducting and documenting patient health insurance benefit investigations, prior authorizations, and appeals, preferred + Knowledge of Medicare, Medicaid and Commercially insured payer common practices and policies, preferred + Critical and creative thinking, preferred + Knowledge of the Health Insurance Market Place and the Affordable Care Act preferred + Knowledge of Medical/Pharmacy billing and coding is preferred + Important to have a strong attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory. This position is full-time (40 hours/week). **Employees are required to have flexibility to work a scheduled shift of 7am-7pm CT.** **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.50 per hour - $30.65 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 05/04/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $21.5-30.7 hourly 26d ago
  • Guest Service Manager

    Fairfield 3.9company rating

    Team Manager Job 41 miles from Dover

    Competitive wages based on experience; Talent is Welcomed! Be...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood! With our It's My Pleasure! philosophy we have become one of the Nation's fastest growing hotel development & management companies. Summary Ensures guests receive exceptional service through management of guest service operations, including front desk, concierge, transportation, valet, bell service, and breakfast service, Job Duties Interviews, selects & train associates Motivates staff through positive reinforcement, and leading by example Provides input during the preparation of the annual budget Administers progressive discipline, following company guidelines Administers performance appraisals Attends required meetings and training Conducts departmental and other required meetings for which s/he is responsible Ensures that established back-up procedures (reports, equipment, etc.) are in place Ensures that all departmental policies and procedures are adhered to Implements and maintains Baywood & Brand promotional programs and procedures Monitors guest arrivals, ensuring special requests are met. Coordinates group arrivals and departure when needed Monitors room inventory and status, ensuring the proper room type is available upon guest arrival Ensures a professional image (physical appearance, demeanor, and verbiage used) is portrayed at all times by associates under his/her supervision. Monitors cleanliness and neatness of departments for which s/he is responsible. Monitors inventory of operational supplies, placing orders in a timely manner. Ensures proper communication within department by use of meetings, notice boards, log books, memos, etc. Communicates with other departments, therefore promoting a seamless operation. Ensures that all equipment is maintained properly. Inspects shuttle van and other equipment. Monitors market operations, i.e. cleanliness, merchandising, and inventory. Place orders in a timely manner. Monitors pantry inventory & purchases, ensuring that food supplies are always in stock Reviews the guest credit report, addressing any issues Prepares weekly schedule and monitors payroll to ensure adherence to established budgetary guidelines. Ensures proper staffing to service business demands. Provides coverage as needed Reviews passenger logs, driver safety checklists & preventative maintenance logbook to ensure that shuttle van is operated within established guidelines Operates the shuttle van, when needed Reviews departmental checklists, conducting random audits to ensure that tasks are completed as required Monitor departmental expenses, including payroll, keeping costs at or below budgeted guidelines Monitors associate time record, correcting any errors found. Obtains necessary authorization for corrections made, and file all payroll related documents in the appropriate secured location
    $30k-39k yearly est. 37d ago
  • Sam's Club Team Manager - Delaware

    Wal-Mart 4.6company rating

    Team Manager Job In Dover, DE

    What you'll do... Working at Sam's Club means a career without boundaries. We are a division of the Fortune #1 company, Walmart, and you'll quickly find that opportunities are plenty and there is a path for everyone. If you are member obsessed and ready to lead an amazing team to delight our members, grow sales and develop people to reach their full potential, then this opportunity might be for you! Sam's Club is currently seeking Team Manager candidates for Member Experience, Fresh Area, Merchandising, and Freight Flow roles in all locations throughout Delaware. We equip our management teams to empower our associates to take care of our members. Apply now and discover long term career potential in a fast-growing company. You will make an impact by: Living our Values * Culture Champion: Models Sam's Club values to foster our culture; holds oneself and others accountable; and supports Sam's Club's commitment to communities, corporate social responsibility, and sustainability. * Servant Leadership: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Embracing Change * Curiosity & Courage: Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. * Digital Transformation & Change: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. Delivering for the Member * Customer Focus: Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans. * Strategic Thinking: Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy. Focusing on our Associates * Diversity, Equity & Inclusion: Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs. * Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. * Talent Management: Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments. The above information has been designed to indicate the general nature and level of leadership performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! * Health benefits include medical, vision and dental coverage * Financial benefits include 401(k), stock purchase and company-paid life insurance * Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************** * Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $62,000.00-$84,000.00 Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location). Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 2 or more years of college; OR 1 year's retail experience with 6 months' supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience; OR 1 year's SAM'S Club experience; OR 3 years' military experience. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Environmental Compliance or related field, Retail profit and loss statement management experience, Supervisory experience, Warehouse experience with cold chain compliance Primary Location... 1572 N DUPONT HWY, DOVER, DE 19901-2215, United States of America
    $62k-84k yearly 60d+ ago
  • Senior Coordinator, Individualized Care (Case Manager)

    Cardinal Health 4.4company rating

    Team Manager Job In Dover, DE

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Case Manager supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules and HIPAA regulations. This position is responsible for guiding the patient through the various process steps of their patient journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits (pharmacy and medical benefits), and proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. + First point of contact handling inbound calls, with ability to determine needs and provide one call resolution + Process enrollments via inbound fax, phone, and electronically. + Provide world-class service and receive inbound calls from patients, healthcare provider offices, SPs, and customers, striving for one-call resolution. + Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate + Must meet the daily task and benefit investigation goals associated with a high enrollment volume/low patient interaction program. + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Proactive follow-up with various contacts to ensure patient access to therapy + Demonstrate superior customer support talents + Prioritize multiple, concurrent assignments and work with a sense of urgency + Must communicate clearly and effectively in both a written and verbal format + Must demonstrate a superior willingness to help external and internal customers + Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable) + Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry + Must self-audit intake activities to ensure accuracy and efficiency for the program + Make outbound calls to patient and/or provider to discuss any missing information as applicable + Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance + Documentation must be clear and accurate and stored in the appropriate sections of the database + Must track any payer/plan issues and report any changes, updates, or trends to management + Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client + Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome + Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Enter detailed information into company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups or confirmations + Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. + Conducting initial assessments to understand patient /HCP needs and gather information to determine eligibility + Evaluating client needs and making appropriate referrals to relevant programs or services. + Collaborate with both internal and external teams, focusing on problem-solving and teamwork. + Cultivate innovation by consistently monitoring systems, processes, and potential care gaps, offering new ideas and solutions to elevate the support program. + Proactively document and share reimbursement and other knowledge with patient support program team members through resources, consultation for complex cases, and special projects as requested. + Consistently maintain and document accurate data, including insurance, coverage approvals, on-going coverage requirements, and all patient and provider interactions. + Gain and sustain proficiency in use of the manufacturer's CRM tool to document work and progress the patient journey. Consistently leverage CRM reporting tools and data analytics to make strategic decisions while prioritizing patient and customer needs, while tracking and communicating areas within the CRM where refinement would be beneficial. + Display high emotional intelligence and use professional communication to foster strong working relationships with colleagues both inside and outside the organization. + Provide caseload coverage outside of assigned duties as needed. + Ensure compliance with company and manufacturer policies. **_Qualifications_** + 3-6 years of experience, preferred + High School Diploma, GED or technical certification in related field or equivalent experience, preferred **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.50 per hour - $30.70 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 05/10/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $21.5-30.7 hourly 18d ago

Learn More About Team Manager Jobs

How much does a Team Manager earn in Dover, DE?

The average team manager in Dover, DE earns between $56,000 and $159,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average Team Manager Salary In Dover, DE

$94,000

What are the biggest employers of Team Managers in Dover, DE?

The biggest employers of Team Managers in Dover, DE are:
  1. Walmart
  2. Highmark
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