Assistant Service Manager
Team Manager Job 44 miles from Depew
Company: Wilkins Recreational Vehicles Assistance Service Manager We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything!
Salary Range:
$60,000.00 - $80,000.00 Annually
Eligible for profit-sharing
Benefits:
Medical/Dental/Vision Insurance
401K/401K Matching Program
PTO/Sick Time
Voluntary Benefit Program
Employee Referral Program
Employee Discount
RV Borrowing Program
Job Responsibilities:
This position oversees the entire customer service experience from the point of setting the appointment to finalizing of the customer bill
Greets, establishes, and maintains a positive rapport with customers
Assists customers in determining needs; promotes our products, accordingly
Estimates cost of repair and prepares itemized service order
Initiates service orders, secures customer's signature, and closes when completed
Develops a keen understanding of all of our products and services
Understands effective service sales processes and actively seeks sales opportunities
Maintains good communication with customer and follows up after work is completed to ensure satisfaction
Understands customer's needs, committed to exceed customer expectations every day
Complies with all company policies and procedures
Requirements:
2 years' experience in a management position is preferred but not required
Strong communication skills,
Positive attitude,
Strong work ethic,
Ability to work effectively in a team leadership setting
#1 RV Dealer in New York
Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.
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Investment Operations Manager
Team Manager Job 9 miles from Depew
The Company
Our client, a locally based wealth advisory firm, is looking to add an Investment/Insurance Operations Manager to their growing team in Buffalo, NY. This position is a great career opportunity for an individual who has experience with investments, annuity, life insurance and advisory products. The position offers a highly competitive salary/benefits package and career advancement opportunities.
The Role
The Investment/Insurance Operations Manager will support the team of financial advisors by managing all operational and administrative tasks related to investment, annuity, advisory products, life insurance, disability insurance and qualified plan sales. This role requires proficiency in application processing, managing policy documentation, coordinating underwriting requirements and ensuring compliance with industry standards. This individual will review, prepare and distribute contracts and related documents to clients, while resolving any client inquiries and coordinating all client communication. The Investment/Insurance Operations Manager will stay up to date on new product offerings, regulatory requirements and market trends.
Required Qualifications:
The successful candidate will possess the following:
BA/BS in business or finance related field.
FINRA and New York State Insurance licenses.
5+ years' experience in the processing/servicing of investment, annuity, advisory and life insurance products.
3+ years in a management role.
Proficiency in Microsoft Office Suite, especially Excel
Strong analytical skills with a focus on accuracy in data entry and recordkeeping
Solid written and verbal communication skills with the ability to communicate effectively with clients and team members.
Ability to prioritize tasks and meeting deadlines in a dynamic work environment.
At this time, the good faith estimate of the annual base salary range for this position is $70,000 to $100,000. Where a successful applicant is slotted within this range will vary based on legitimate criteria, such as years of experience and skill level.
If you are interested in learning more about this role, please apply with your resume and contact information to ************************ or call Annette at ************.
Restaurant Operations Manager - Urgently Hiring
Team Manager Job 44 miles from Depew
Are you experienced in the restaurant industry, but looking for something more? Taco Bell Brockport is looking for a full time or part time Restaurant Operations Manager in Brockport, NY and you could be the perfect fit! As Restaurant Operations Manager, you are responsible for the overall operations of the restaurant. This includes but is not limited to...
-Building, managing, and leading a team
-Maintaining all equipment
-Developing a relationship with other departments
-Delivering the utmost professionalism in all circumstances
-Achieving guest satisfaction
-Ensuring the highest standards of food quality
-Managing staff vacation requests and absences
At Taco Bell Brockport, we care about our employees and value a workplace that is positive, accountable, and accommodating. We look forward to your application!
Customer Experience Manager - Victoria's Secret - Walden Galleria - Buffalo, NY
Team Manager Job 9 miles from Depew
A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:
Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
Click here for benefit details related to this position.
Minimum Salary: $22.25
Maximum Salary: $29.90
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 3+ years of retail leadership experience preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Manager, Bond Team
Team Manager Job 9 miles from Depew
Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We're a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex and changing world of international trade is what we do best. Consider joining our team for the opportunity to grow your career. From entry level to expert advisors, our supportive culture of learning will help you get the career you want.
Job Type: Full Time
Location: NY Tonawanda - US041
JOB SUMMARY
Manager of Bond Team is responsible for employing innovative tactics for executing continuous and single transaction bond delivery. The management structure should encourage swift, yet compliant, writing continuous bonds, modifying, and maintaining information into client records. This person will drive dynamics, and synergies, across their team environment while demonstrating continuous improvement through established and agreed upon key performance indicators/metrics. The Manager will ensure the team is both productive and has appropriate level of engagement for team and career development.
KEY DUTIES & RESPONSIBILITIES
• Manage the coordination, control, and operating efficiencies for the Bond Team with adherence to Work Force Management metrics
• Build the framework for a long-lasting, sustainable relationship with “white glove” service tactics
• Develop appropriate oversight and review infrastructure to accurately record client data and surety bond program
• Ensuring that bond applications are completed and billed timely to generate the anticipated revenue associated with the new client business
• Manage business deliverables and project timing for Continuous Bond support with Sales, Governance, Business Reviews, and Lessons Learned
• Lead projects to achieve strategic business goals, and meet success criteria within a specified timeframe
• Collaborate with Regulatory Team, while driving proficiencies within the overall bond team structure
• Develop, standardize and report on volumes, timing, and the root cause of anything falling out of the Service Level Agreement threshold, by producing monthly KPIs and metrics
• Drive cost savings opportunities, compliance adherence, and scalability for improving the overall timing of account setup
• Responsible for the design and set-up of the overall team structure including team development and succession planning
• Partner with all other support teams, and introduce creative solutions for any deterrents while documenting any future business alignment
• Perform other related duties as assigned by the Director and management
• Adhere to established company policies and procedures
KNOWLEDGE & SKILLS
1. Extensive experience in talent and performance management
2. Knowledge in managing continuous and single-entry customs bonds
3. Excellent knowledge of continuous improvement and quality management
4. Strong collaboration skillset, and ability to work well with others while getting things done
5. Proven analytical and strategic abilities - problem-solving, six sigma, LEAN, etc.
6. Communicating ideas and strategy clearly, and tailored to various audiences
7. Manages service delivery and directs overall team activities and monitors progress ensuring internal and external satisfaction meets or exceeds requirements (i.e. Cycle Time, Key Performance Indicators, etc.)
8. Understanding of system/data flow, including the various systems Livingston International support and systems other industries use
9. Accountable for the allocation of personnel resources and appropriate skillsets within the functional team to maximize efficiencies and team performance
10. Confident, strong leader that can be decisive and inclusive
11. Oversees daily team operations, and management including the implementation and effectiveness of operational policies, processes, and services.
12. Collaborates with client service teams, operations, and sales; accountable for prioritizing & balancing team workload.
WORK EXPERIENCE - MINIMUM REQUIRED 7 years of related experience EDUCATION Preferred: Bachelors Degree or equivalent CERTIFICATIONS DESCRIPTION
CBSA or CBP Customs Brokerage License Preferred
COMPETENCIES AccountabilityAgilityBusiness Acumen and Straight TalkCustomer First FocusInclusion and CollaborationLeading and Developing
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
Sam's Club Team Manager - New York
Team Manager Job 2 miles from Depew
What you'll do... Working at Sam's Club means a career without boundaries. We are a division of the Fortune #1 company, Walmart, and you'll quickly find that opportunities are plenty and there is a path for everyone. If you are member obsessed and ready to lead an amazing team to delight our members, grow sales and develop people to reach their full potential, then this opportunity might be for you!
Sam's Club is currently seeking Team Manager candidates for Member Experience, Fresh Area, Merchandising, and Freight Flow roles in all locations throughout New York. We equip our management teams to empower our associates to take care of our members. Apply now and discover long term career potential in a fast-growing company.
You will make an impact by:
Living our Values
* Culture Champion: Models Sam's Club values to foster our culture; holds oneself and others accountable; and supports Sam's Club's commitment to communities, corporate social responsibility, and sustainability.
* Servant Leadership: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embracing Change
* Curiosity & Courage: Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
* Digital Transformation & Change: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Delivering for the Member
* Customer Focus: Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
* Strategic Thinking: Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
Focusing on our Associates
* Diversity, Equity & Inclusion: Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
* Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
* Talent Management: Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.
The above information has been designed to indicate the general nature and level of leadership performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
* Health benefits include medical, vision and dental coverage
* Financial benefits include 401(k), stock purchase and company-paid life insurance
* Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see ********************************
* Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
New York County(Elmsford US-06674/Medford US-06428):The annual salary range for this position is $65,000.00-$84,000.00
New York State:The annual salary range for this position is $62,000.00-$84,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
2 or more years of college; OR 1 year's retail experience with 6 months' supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience; OR 1 year's SAM'S Club experience; OR 3 years' military experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Environmental Compliance or related field, Retail profit and loss statement management experience, Supervisory experience, Warehouse experience with cold chain compliance
Primary Location...
3735 Union Rd, Cheektowaga, NY 14225-4200, United States of America
Team Manager - Buffalo, NY
Team Manager Job 8 miles from Depew
PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals-and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed-every day, in every way. Come join the fun!
Panera Perks:
* Competitive pay
* Eligible for a quarterly bonus
* Free Meals on shifts
* Career Growth Opportunities
* Paid vacation & holidays for full-time team members
* Medical, dental, vision, life insurance & 401(k) with match available
Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you'll thrive on our team.
Our Team Managers make every shift shine.
As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one-by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe's management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations.
As a Team Manager at Panera, your responsibilities include but are not limited to:
* Build our culture of Warmth, Belonging, Growth, and Trust.
* Be an ambassador of our Guiding Values and Behaviors:
* Warmth for guests: Making people smile
* Bold thoughts, brave actions: Learning, growing, and taking risks
* Own it: Finding solutions and taking initiative
* Win together: Working (and winning) as a team
* Inspire and celebrate: Having fun and celebrating success
* Rooted in respect: Seeing the best in others
* Ensure extraordinary guest experiences.
* Make sure every customer is delighted by the quality of our food, service, staff, and safety measures.
* Build engaging relationships that lead to long-term, loyal customers.
* Help your bakery-cafe grow and succeed.
* Coach and motivate your team to exceed your bakery-cafe's goals-for sales, speed of service, order accuracy, and cafe health.
* Train your team on food safety standards and ensure they are maintained.
* Lead, manage, and develop your associates.
* Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed.
* Keep your team energized and engaged. Recognize and celebrate individual and team achievements.
This opportunity is for you if:
* You are warm, inclusive, trustworthy, and able to develop people.
* You like the hustle and bustle of the hospitality industry.
* You want to lead a fun, energized team that works hard and laughs often.
* You can work flexible hours, including nights and weekends.
* You're committed to, and experienced with, health and food safety.
* You want to have a positive impact on your customers and community.
* You meet these requirements:
* Proven ability to direct, motivate, coach, and develop others in a fast-paced environment
* Demonstrated ability to run great shifts
* 1+ year(s) of restaurant management experience preferred
* ServSafe certification (or able to pass)
* At least 18 years of age
* Must submit to a background check
Growth opportunities at Panera:
* A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we'll help you get there.
* Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career-whatever your goals may be.
* Nationwide Opportunities: We open about 100 new cafes each year-so you'll have plenty of chances to grow with us.
Around here, every day starts with a fresh batch of bread and a thousand possibilities.
Get ready to rise.
Equal Opportunity Employer and Affirmative-Action Employer
Additional Description :
Dental Office Manager
Team Manager Job 9 miles from Depew
Join the Fastest Growing Dental Team in WNY!
About Us:
Concierge Dental Group is expanding, and we're seeking a dedicated Dental Office Manager to lead our team, ensure exceptional patient care, and manage the financial and operational aspects of our dental practices.
Key Responsibilities:
Leadership and Staff Management:
Lead and manage the team, including administrative staff, dental assistants, and dentists.
Conduct morning huddles and monthly team meetings.
Perform staff training and evaluations.
Foster a positive and collaborative work environment.
Patient Services:
Oversee the patient experience from scheduling to post-visit follow-up.
Resolve patient complaints and issues.
Ensure accurate, complete, and confidential patient records.
Financial Management:
Oversee collections and insurance claims processes.
Monitor accounts receivable and reduce outstanding balances.
Manage the office budget and analyze financial reports.
Operational Efficiency:
Implement new office policies and procedures directed by managment.
Ensure compliance with HIPAA, OSHA, and other regulations.
Manage office supplies and inventory.
Communication and Coordination:
Serve as the primary contact between administrative staff, clinical staff, dentists, and management.
Communicate office updates and policy changes.
Experience Required for this position:
1. Educational Background:
High school diploma or equivalent (required).
Bachelor's degree in healthcare administration, business management, or a related field is a plus.
2. Professional Experience:
Minimum of 3-5 years of experience in a dental office or healthcare setting.
Prior experience in a management or supervisory role within a dental practice.
Proven track record of effectively leading and managing a team to achieve performance goals.
Experience conducting staff training and development programs.
3. Technical Skills:
Proficiency with dental practice management software (e.g., OpenDental, Eaglesoft, etc).
Knowledge of dental billing and coding, insurance claims processing, and accounts receivable.
Familiarity with HIPAA, OSHA, and other regulatory requirements in a dental setting.
4. Interpersonal Skills:
Excellent communication and interpersonal skills to interact effectively with patients, staff, and dental providers.
Strong organizational and time-management skills.
Ability to resolve conflicts and address staff concerns efficiently.
Commitment to providing exceptional patient care and customer service.
Why Join Us?
Competitive salary
Bonus Structure
Benefits package including health insurance, paid time off, and retirement plans
Opportunities for career growth and advancement
State-of-the-art equipment and technology
Supportive and team-oriented environment
If you are passionate about providing high-quality care and enjoy working in a fast-paced and dynamic environment, we encourage you to apply. Join our team and take your career to the next level!
How to Apply:
Submit your resume detailing your relevant experience and why you are the perfect fit for this role!
Field Support Manager - Connected Devices
Team Manager Job 9 miles from Depew
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves more than 120,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
The Sustaining Engineering Manager role within the Connected Devices team will be responsible for directing and supporting a diverse team of engineers dedicated to analyzing and reporting on the trends in the field performance of our products. The team will include Electrical Engineers, Firmware Engineers and Project Managers. The position will report to the Director of Project management. The candidate for this position will have a diverse engineering background, with an emphasis on manufacturing and field support and should be a strong technical contributor with excellent leadership and communication skills.
What You'll Do:
Lead the Sustaining Engineering team in analyzing field performance of Motive products and responding to opportunities for product improvement including feeding information back into ongoing projects.
Create tools and processes to aid in the analysis of field performance and implement reporting structures to communicate status and issues to management.
Lead failure analysis and corrective actions aimed at improving the quality of Motive's products by working with internal and external engineering and manufacturing teams around the world.
Work with Support and other teams to develop strategies to maximize the quality of products and improve customer satisfaction.
Provide feedback to development teams regarding optimal strategies for maintaining high performance products at the lowest possible support cost.
Recommend a clear path for improving the product functionality based on use of tools and methodologies.
Standardize RMA process across CM's to speed up the FA and root cause analysis.
What We're Looking For:
10+ years of experience in the development and management of hardware and firmware projects.
Experience managing engineering projects that include multiple teams at multiple sites.
Experience in design engineering and manufacturing.
Experience in developing processes and tools in an engineering environment.
IMPORTANT: This position is NOT remote. It will be required to be in-office at our Buffalo, New York location. LinkedIn sometimes automatically marks roles as remote, please ignore this.
Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.
The compensation range for this position will depend on where you reside. For this role, the compensation range is:
United States$148,000-$205,000 USD
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here .
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
#LI-Remote
Team Leader of Homeless Outreach Services
Team Manager Job 9 miles from Depew
FLSA Status: Non-Exempt Pay rate: $27.47 (35 hours per week) The Outreach Team Leader functions as the team leader of a multidisciplinary homeless outreach team and supervises the day-to-day operations of the program. Initiates contact and begins the engagement process with street homeless individuals, conducts case finding, intake, and assessments. After successful engagement, the Outreach Team Leader introduces individuals to resources available to homeless, mentally ill within the community. Develops collaborative relationships with community members (i.e.: local police, transit authorities, library security guards, etc.) to identify potential contacts for the program. The Outreach Team Leader operates at a high level of independence and responsibility under the supervision of the Homeless Services Program Director.
RESPONSIBILITIES:
* Addresses the training needs of the team and promotes access to relevant trainings.
* Oversees the completeness of all Outreach charts and documentation protocols
* Organizes and facilitates the weekly Outreach meeting
* Flexible work schedule to include evenings and weekends
* Intervene in crisis or pre-crisis situations to limit and contain problems
* May work with individuals harmful to themselves or others
* Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.
REQUIRED KNOWLEDGE AND SKILLS:
* Requires knowledge in dynamics of homelessness.
* Understanding of psychiatric diagnosis and symptomatology and working familiarity with community resources, including entitlement programs, medical, financial and legal services, housing and emergency food programs, and the range of mental health treatment and rehabilitation services available.
* Must be able to effectively engage treatment resistant, street homeless individuals.
* Must have an understanding of MICA issues.
* Must be able to effectively broker services and develop resources.
* Must possess knowledge of and ability to provide crisis intervention strategies effectively.
* Must be able to demonstrate leadership qualities, effective communication strategies, organizational skills, and good judgment in service delivery.
* Good oral and writing skills.
* Highly independent, requiring minimal supervision.
QUALIFICATIONS:
* Master's degree in Social Work or mental health field, or a related human services field, including relevant field placement experience or Bachelor's Degree plus 2 years' relevant experience
OR
* Associate's degree in Human service field plus 10 years' experience.
AND
* A valid NYS drivers' license.
* Automobile in good working order.
* Must have Accredited NYS Defensive driving course; or obtain within 15 days of hire.
* Must maintain Active NYS Defensive Driving class every 3 years, upon expiration.
* If driving one's own vehicle, must maintain valid inspection and automobile insurance.
* Must provide proof of insurance upon hire and when requested.
Benefits include:
* Multiple health insurance options
* Employee referral bonus
* Tuition Reimbursement
* Clinical license renewal reimbursement
* Generous paid time
Clerk IV - Office Manager (Hybrid Opportunity)
Team Manager Job 8 miles from Depew
About UMass Amherst
The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.
Job Summary
Under the direction of the Assistant Dean of Advising and Student Success, the Office Manager (Clerk IV) position supports the mission of the College of Engineering Office of Student Affairs (OSA). Responsible for maintaining and assessing the day-to-day operations for the OSA to maximize its functionality. Serves as the primary reception and customer service representative for OSA, directing public inquiries to appropriate parties, and providing guidance to students or directing them to the appropriate resources such as College of Engineering advisors, department advisors, or Deans. Responsible for maintaining a clean and professional reception area. Provides administrative support to the Office of Student Affairs Advising Team, Assistant Deans, and Associate Deans. The College of Engineering includes five departments including eight majors and serves over 2,000 undergraduate students and nearly 1,000 graduate students.
Essential Functions
Acts as first contact for undergraduate students, faculty and parents seeking information and/or academic advising. Must effectively triage all incoming student traffic and inquiries. Makes rapid decisions to either personally address the question or issue, refer to another person or office, or arrange a appointment.
Answers questions about compliance with university academic policies and procedures such as late adds or withdrawals, registration procedures, etc.
Represents College of Engineering to the public, responds to inquiries from parents and prospective students, referring to deans and advisors as appropriate.
Provides clerical support for the College of Engineering Office of Student Affairs advising team and College of Engineering undergraduate student success programs.
Tracks advising caseloads, assigns advisors in SPIRE, and handles advising hold removal as needed.
Uses 25Live platform to schedule rooms for non-course uses such as seminars, workshops, programs, meetings, and admissions functions, etc.
Uses CAPS platform to schedule ENGIN classes and FYS classes at the college level.
Supports hiring and training of College of Engineering Office of Student Affairs student support staff.
Supervises College of Engineering Office of Student Affairs student support staff. Assign staff tasks and schedules.
Supports the organization of special College of Engineering Advising events, such as Come Home To Your College, Senior Celebration, etc.
Provides administrative support for community college outreach and bridge programs.
Assists Assistant Dean of Advising and Student Success with SPIRE and Navigate queries. Uses these queries to create lists of service indicator/holds (e.g., probations, suspensions, and dismissals) to submit to the Registrar to process.
Answers the College of Engineering advising and tours email accounts, as well as general office phone, triaging as needed.
Provides administrative support around petitions and forms.
Manages College of Engineering Tours (process, set up, and operations).
Maintains OSA office supplies and orders new supplies as needed.
Independent judgment is exercised in the performance of duties and daily responsibilities.
Other Functions
Performs other duties as assigned in support of the mission and goals of the College of Engineering.
Work collaboratively and effectively to promote teamwork, diversity, equality and inclusiveness in a respectful, collegial and professional office environment.
Work in partnership with colleagues within the Engineering community and across the campus to support the Dean's strategic priorities.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
High School Diploma plus two (2) years of full-time experience in office work.
An associate's degree or above may substitute for one (1) year of required experience.
Excellent interpersonal communication and public relations skills.
Excellent written communication skills.
Computer word processing, spreadsheet, and database management skills.
Excellent organizational skills.
Detail oriented with good time management skills and the ability to work independently and in a team.
Strong problem-solving skills.
Ability to work effectively under pressure in varying situations with independence, competent judgment, discretion and tact.
Ability to learn the University software platforms such as Spire, Navigate/EAB, SPIRE, CAPS, and 25Live.
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Experience in Higher Education.
Advanced abilities using Microsoft Office or other software platforms.
Physical Demands
Typical office environment.
Work Schedule
Monday-Friday, 8:30am-5:00pm; 37.5 hours per week.
Occasional evening or weekends hours for special events.
This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the University Staff Association, it is subject to the terms and conditions of the University Staff Association collective bargaining agreement, therefore.
Salary Information
USA/MTA Grade 13
Special Instructions to Applicants
Along with the online application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.
As part of a commitment to their own multicultural community, Engineering seeks an individual with a commitment to diversity and one who will understand and embrace university initiatives and aspirations.
UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.
Guest Experience Managers
Team Manager Job 9 miles from Depew
Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Disability Solutions to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Disability Solutions
Job Description: Description & Requirements
Who We Are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive, and growth-focused environment for our people.
Job Summary
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day. Assistant Managers, Guest Experience are responsible for leading from the floor to build, manage, and develop team members. Assistant Managers, Guest Experience create an environment and a team culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, they ensure their team delivers an outstanding guest experience in line with company values and directives.
Core Responsibilities of the Job
Leadership and People Management
- Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.
- Engage team members by helping them understand how their work supports the success of the store and of lululemon overall.
- Implement the Store Manager's People vision for the store and cascade to team members.
- Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skill sets to drive key results and performance.
- Support ongoing learning and development of team members consistently and equitably by providing direct feedback, coaching, mentoring, and continuous development check-ins.
- Lead performance management activities, including direct feedback and continuous check-ins, facilitating team acknowledgment and rewards, managing performance documentation, and addressing performance concerns.
- Address employee concerns or issues, including knowing when to partner with internal support to take appropriate action.
Guest Experience and Community
- Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
- Provide retail floor leadership to team members, including making in-the-moment decisions to maintain efficiency and effectiveness of retail floor coverage and operations.
- Resolve guest feedback and address emergent issues, including guest escalations and urgent requests, helping to "make it right" for guests.
Operations, Product, and Strategy
- Partner with other managers to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review, sales planning, and hiring strategy).
- Maintain strategic product presentation/visual merchandising by ensuring product recovery, restock (e.g., pant wall, size store), destock, or minor visual merchandizing changes are accomplished.
- Open and close the store in accordance with the opening and closing procedures.
- Understand and adhere to people safety policies and procedures to maintain a safe work environment.
- Perform work in accordance with applicable policies, procedures, and laws or regulations.
Budget Responsibility
- Accountable for delegated aspects of controllable budget and labor hours.
People Management Leadership role directly responsible for subset of store employees as delegated by Store Manager
What We Look For
Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
Integrity: Behaves in an honest, fair, and ethical manner
Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members
Team Building: Creates and develops teams that maximize accomplishments; encourages unique contributions and different perspectives
Decision Making/Problem Solving: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
Strategic Thinking: Sets strategies that are aligned to the vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions
Change Management Leadership: Leads others through change processes and uncertainty
Interactive Communication: Conveys information effectively and understands information shared while interacting with others
Job Requirements
Eligibility
- Must be legally authorized to work in the country in which the store is located
- Must have the ability to travel to assigned store with reliable transportation methods
Schedule/Availability
- Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays
Experience
- 1 year people management experience
- 1 year leadership experience, including experience managing business operations and administration and managing projects or processes
Job Assets (i.e., nice to have; not required)
- Education: High school diploma, GED, or equivalent
- Education: Bachelor's degree or equivalent
- Experience: 1 year retail or sales specific management experience
- Experience: 1 year recruiting, hiring, or training employees
Work Context (e.g., environment, interactions, physical)
- Work occurs in an environment with bright lights and loud music
- Work is accomplished as part of a team and also independently
- Work may involve managing conflict or mediating problems between others or deescalating guest issues
- Work involves reaching out to meet and build relationships with strangers/new people, and to strengthen existing community partnerships
- Work is sometimes conducted on a computer or other technical devices, including to meet with others virtually
- Work involves moving through a store for most of a shift to help guests and accomplish work, but can also involve sitting for extended periods of time (i.e., more than 1 hour)
- Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg)
Compensation & Benefits Package
lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional team performance. The base pay range for this position is from $22.30 - $30.17/hour subject to minimum wage in the location. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. This position has a target bonus of an additional 25%, subject to certain requirements and the Company's discretion, bringing the total target compensation range between $27.88 - $37.71/hour.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: Extended health and dental benefits, and mental health plans, Paid time off, Savings and retirement plan matching, Generous employee discount, Fitness & yoga classes, Parenthood top-up, Extensive catalog of development course offerings, People networks, mentorship programs, and leadership series (to name a few).
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
Residential Support Manager (OPWDD)
Team Manager Job 9 miles from Depew
Are you ready to take the next step in your career into a management position? Let's put your leadership and teamwork skills to use. Join our team as a Residential Support Manager in our Residential Developmental Disabilites program!
Tell me more:
OLV Human Services operates a total of 8 IRAs (Individualized Residential Alternative) across Western New York that are staffed with Direct Support Professionals (DSP). The 8 IRAs create 2 different departments: Northtowns (Amherst
x2 houses
, Buffalo, Tonawanda, Cheektowaga) & Southtowns (Lackawanna
x3 houses
). OLVHS is looking for a Residential Support Manager for our Southtowns Department.
What OLV Human Services has to offer you:
Paid Training
Medical/Dental/Vision/Plans
Generous Paid Time Off
Tuition Reimbursement up to $7,200
403(b) Retirement Plan with Employer Match
Qualifying Non-For-Profit for Federal Student Loan Forgiveness
Up to $180 annual gym reimbursement
Casual dress code
&& so much more!
Additional Information:
Full Time
TWThFSa 12p-8p
Hourly Rate: Based on relevant years of experience
============================================================================================================================================
Want to know more? See the full job description below:
Job Summary:
The Residential Support Manager works collaboratively with Residential Managers and the Program Coordinator in each department to oversee the operations of the sites. The Residential Support Manager is responsible for hiring, training, coaching/mentoring, evaluating and assigning the Direct Support Professionals as they provide support for individuals with intellectual and developmental disabilities to be independent, productive, and engaged in their community.
Essential Job Duties:
1. Assists in the hiring process of Direct Support Professionals (DSPs)
2. Provides positive role modeling to DSPs of the expectations and culture of accountability for the site
3. Trains, mentors, coaches and guides new DSP staff in the department
4. Responsible for the supervision, scheduling and training of departmental per diem/relief DSPs
5. Provides oversight, supervision and disciplinary follow up for DSPs
6. In instances of manager absence or vacancy, acts as a Residential Manager and carries out Manager duties for the IRA
7. Ensures assigned site(s) is operating in accordance with all DD Division and OLV agency policies and all OPWDD regulations
8. Assists the Management team in the preparation of the weekly DSP schedule, maintaining minimum safe staffing ratios, and managing daily staffing needs, including coverage for medical appointments and community outings, in compliance with the union contract VOT and MOT language
9. Provides on call support for department
10. Ensures that DSPs maintain meaningful documentation records for each individual (Including but not limited to: meal intake, medical monitoring, medication administration, habilitative program data, Therap notes, behavior notes, incident reports, etc.)
11. As assigned, securely manages the on-site Personal Allowance Funds for each individual, in accordance with Social Security and OPWDD regulations
12. Attends department staff meetings, division management meetings and other meetings as requested
13. As assigned, reviews of all habilitation plan, medical monitoring, medication administration documentation and Therap entries, that verify daily provision of services for each individual and follows up on identified gaps/errors
14. Assists Residential Managers with reviewing of and ensuring completion of staff trainings.
15. As requested, completes annual F- scores to at each site, and revise as needed.
16. Completes Quality of Life audits at sites on a rotational basis
17. Attends Life Plan meetings and assists with Staff Action plan development
18. Approves time sheets and time off requests for direct reports, may assist with timesheet approval for other staff in the department
19. Assists with screenings of new residents, provides tours and assist with admission process
20. Completes direct report meetings, check ins, performance reviews and evaluations for assigned staff
21. Completes meal observation audits at assigned IRAs
22. Participates in agency wide training programs
23. Any other duty as assigned by your Supervisor
Skills:
• Computer skills
• Customer skills
• Organizational Skills
Education:
Minimum Degree Required: High School Diploma/GED
(Associate's or Bachelor's Degree preferred)
Experience:
- 3 years' applicable prior experience with HS Diploma or,
- 1 year with Associate's Degree or Bachelor's Degree
License/Registration/ Certifications Required:
-Valid NYS Driver License
Training Requirements:
- OLVHS' New Hire Orientation
-CPR
-SCIP-R
Physical Requirements:
The overall nature of the position is sedentary requiring little physical effort with occasional light physical exertion required. There is little, if any, exposure to environmental conditions.
• The constant physical demands of the position are standing, walking, talking, hearing and viewing a computer screen.
• The frequent physical demands of the position are sitting. climbing, repetitive motions, and eye/hand/foot coordination.
• The occasional physical demands of the position are lifting, carrying, pushing, pulling, balancing, stooping, crouching, reaching, handling, grasping, and feeling.
Other details
Job Function Essential
Pay Type Hourly
Employment Indicator Is Supervisor
Min Hiring Rate $18.22
Max Hiring Rate $30.00
Family Visitation Team Leader
Team Manager Job 9 miles from Depew
The Family Visitation Team Leader oversees and implements a coached family visitation program for parents that are seeking reunification with their child[ren] that have been placed in the care/custody of other family members/caregivers. Through the visit process, parents work to develop appropriate parenting skills and healthy relationships with their child[ren]. This position directly supervises up to two Family Visitation Coaches and any interns assigned to the program. The Family Visitation Team Leader carries an adjusted caseload that reflects referral volume and the additional responsibilities of this position.
Major Responsibilities/Activities:
Provide ongoing training, support and direct supervision to the Family Visitation Coaches to include:
Shadowing you in the performance of all activities associated with an assigned case.
Observing staff perform all activities associated with their first assigned case[s] to help them move confidently from training to implementing their job duties.
Provide training on required procedures, documentation, timelines, communication and case management systems.
Facilitate initial meetings with parents to explain visit coaching, establish visit schedule, identify child[ren]'s needs and develop a preliminary visit plan.
Supervise visits to ensure safety and well-being of children and to ensure that children's needs are the primary focus of each visit.
Meet with parents before each visit to review visit plan and rehearse as needed; meet with parents after each visit to review and develop plans for the next visit.
Use coaching, modeling, praising/cheering, rehearsal, and focusing on strengths to assist the parent in recognizing and meeting the needs of their children.
Provide coaching and support to improve relationships between parents and kinship caregivers.
Frequently provide transportation of children to visits.
Ensure the timely completion of progress notes in the electronic case record following each visit
Attend court proceedings as needed, and complete reports for the referral source.
Oversee scheduling of visitation rooms and ensure that rooms are maintained in a clean and tidy manner.
Maintain positive working relationships with parents, family resources, children, program staff and others within the agency. Demonstrate strong interpersonal skills during interactions with internal and external customers.
Maintain a caseload of 5-7 families.
Prepare, complete and submit required reports and statistical data on client population in a timely manner.
Minimum Requirements:
Minimum of bachelor's degree in social work or related field.
Two (2) years of experience in child welfare or related field. Direct experience in foster care and/or parenting education is preferred.
Well-developed interpersonal and communication skills.
Ability to accept feedback and directives from program management and agency leadership.
Be a highly organized, motivated, self-starter.
Possess strong computer/technology skills, attention to details, and organization.
Proficient in verbal and written communication and has a calm, compassionate demeanor in person and on virtual platforms and telephone.
Demonstrated commitment to a team atmosphere and willingness to roll up their sleeves to assist others.
Available to regularly work evening and weekend hours to meet the scheduling needs of families referred to the program.
Other Duties
Participate in and/or assist with various task forces, staff meetings, and committees.
Providing leadership in professionalism including work attitude, flexibility, attendance, timeliness to work, language and dres.s
Demonstrate skills in problem solving and conflict resolution.
Model and practice sensitivity, fairness and acceptance of diversity in all interpersonal interactions.
Participate in program Quality Improvement process.
Other duties as assigned.
Competitive Pay Rate- $27.44 per hour
C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment
Paid Time Off (PTO), paid holidays and bereavement time
Employer Paid Life Insurance
Medical insurance options
Dental insurance options
Vision insurance options
Wellness Program and Incentives
Health Savings Account (HSA)
Healthcare Flexible Spending Account (FSA)
Dependent Care FSA
Employee Referral Bonus
Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
403(b) Right Away and Employer-Contributions (1000 hours each year)
Diversity Statement:
Within our agency and in the communities that we serve, C+FS is committed to diversity and inclusion with race equity at the center. Every day we work to promote safety, health, and wellness. We will not stop until Black, indigenous and people of color are free from racism and experience peace, prosperity and well-being.
Child and Family Services is an Equal Opportunity Employer:
Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.
DO NOT USE Office Manager
Team Manager Job 9 miles from Depew
Our company is looking to hire an office manager to be responsible for the general operation of our office. Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies and taking proper inventory, and supervising our office staff to ensure maximum productivity. You will also be required to create presentations and produce management-level reports.
This is a local position. Selected candidate MUST live in Erie County, New York. Preferably Buffalo or surrounding areas. This position is NOT remote.
To be a successful hire, you will need to have prior experience in office administration. You will also need to be proficient in Microsoft Office applications such as Word and Excel. A bachelor's degree is required.
ESSENTIAL FUNCTIONS
General
· Answer incoming calls and emails and facilitate appropriate team members. · Coordinate and schedule meetings for staff.· Collaborate with Housing Advocate, Case Manager, and Resident Aide serving as backup, particularly administrative support in case management. · Retrieve, sort, and distribute mail, including travel to Post Office, scanning of documents, and storing of digital and physical files. · Assist client intake; responsible for ensuring all incoming/outgoing communications and information is accurate and logged, and all documents received (as needed).· Assist customers with document scanning and uploading their documents (if needed). · Assist both Shelter and Apartment Teams with special projects, as needed.
Client relations
· Provide administrative support to the Shelter Team and the Apartment Management Team, including physical and digital file management, data entry, and customer triage. · Bookkeeping for all expenses and invoicing various funding entities, tracking revenue and expenditure. · Recording and documenting all receipts, bills, and client paperwork to ensure timely invoicing and reimbursement. · Maintain up-to-date customer files & complete data entry for reporting in accounting programs, including MS Excel, Google Sheets, Wave App, and other databases.
Specific functions and duties
· Respond to telephone/email/mail/in person inquiries about products and services. Provide routine information about the Shelter and Apartments to members of the public contacting our office requesting general information. · Serve as first line of billing and revenue activities, preparing notices of outstanding invoices, making weekly, monthly reports for Program Director and Executive Director. Conducting necessary phone calls and email communications to vendors and funders to ensure financial operational accuracy. · Process and complete all necessary paperwork related to client data for agency records.· Organize and maintain accurate files in conjunction with Housing Advocate and Case Manager of client information and program services delivery. Setting up files, including creating file labels, and updating file labels and indexes. · Assist in assuring completeness and accuracy of documentation of intakes, case notes, client interactions, and any other client-related data on a timely basis. As well as assisting in the preparation of reports using the collected data. · Assist in the scheduling and coordination of client appointments and Office calendar management.· Assist with the development of marketing materials and marketing of the services, including sending letters, brochures, and other materials, digital and physical. · Assist with volunteer, intern, and non-employee members of our staff/team management; serving as a POC to facilitate directives and duties assigned. · Type reports, memos, correspondence, etc. and proofread them for grammatical and typographical errors. · Monitor and serve as POC for procurement agent of agency of office supplies, food pantry, clothing pantry and other needs. · Manage food pantry and clothing pantry inventory and database with the assistance of Program Coordinator. · Operate standard office machines, including computers, copier, fax machines, and postage machines. · Assist in planning, scheduling, preparing for, and coordinating community events. ADDITIONAL RESPONSIBILITIES· Represent My Place Home for the Homeless, Inc. in a manner that will foster the best possible relationships with potential customers, community partners, and other external stakeholders.· Manage data quality for new and prospective clients; responsible for ensuring all communications and information is accurate and logged, and all documents received.· Accomplishes all other duties and tasks as appropriately assigned or requested.· Exercises sound judgment, maintains confidentiality, and follows policy and procedure.· Other responsibilities or special projects as requested. · Willingness to flex time around the needs of the Office.· Must be able to regard all client information as confidential. · Would benefit from having valid state driver's license and reliable vehicle. · Attentive to detail and good organizational skills. · Willingness and desire for continued professional development and further development of duties and responsibilities in service to the organization and the clients that we serve.
KEY SKILLS AND ATTRIBUTES
Ø Customer Service - Works with the My Place Home for the Homeless team to provide first class customer support; Provide timely, accurate follow-up and communication is a critical component to success in this role.Ø Collaborative - Is outgoing, personable and passionate about working with people to further the organization's mission. Ø Self-Starter & Team Player - Takes initiative, possesses a strong sense of ownership; Successful collaboration with daily tasks, occasional projects and the attainment of knowledge are necessary to ensuring success in providing the best quality customer experience.Ø Strong Communication - Is outgoing, personable and passionate about working with people who need help realizing their need for temporary to permanent housing in a safe and comfortable home.Ø Professionalism - Represents My Place Home for the Homeless team in a manner that will foster and cultivate positive relations with customers, volunteers, fellow team members and community partners. Is detail-oriented with good follow-up.Ø Comprehensive Communication - The ability to communicate in way that promotes a full understanding and proper context for the recipient to best understand and move forward with the information provided. Ø Proactive Engagement - Providing the appropriate levels of passion and interest in the position, programs, and missions and goals of the agency that by continually assisting with efforts to improve products, services, operations, in the pursuit of goals and objectives. Ø Confidentiality and sensitivity to information provided by clients - Maintain the privacy of client information by protecting any information and documentation shared and limiting its distribution
A bachelor degree or equivalent.
Five years of experience in office administration
Office management experience.
Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
KNOWLEDGE, SKILLS & ABILITIES
· Has passion for excellence in customer service; excels in a fast paced, team-oriented environment.· Highly developed analytical skills, used to identify patterns and discrepancies in data and process flow.· Strong organizational and highly developed verbal and written communication skills.· Reliable transportation necessary and a valid ID is encouraged.· Bilingual English/Spanish a plus
(but not required).
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer. Compensation: $18.00 - $21.00 per hour
Pastor Reginald E Kerr who after retiring thirty-seven and a half years from Dunlop Tires (Tonawanda NY) and serving faithfully for almost 20 years ministering to inmates at the Gowanda, Attica, and Collins correctional facilities decided to start his own Church (Temple of Christ) in 2005.
Three years later (2008), with his wife Sarah by his side, he would open up My Place Home for the Homeless Shelter for women and children. Their shelter would provide a warm and safe environment, nutritional meals and access to resources to help the disadvantaged rebuild and regain their independence and self-sufficiency.
Pastor Kerr invested not only his time but also his personal financial resources to help others. These charitable acts of love inspired others to join and continue the mission of serving others. Many people have donated their time and resources to continue the mission of love that he started.
My Place Home is committed to helping those displaced by hardships that and without permanent housing to reclaim their independence and find a place to call home.
Retail Stocking Team Supervisor - Full-Time
Team Manager Job 2 miles from Depew
At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join Our Burlington Back of House/Receiving team as a **Full-Time Retail Stocking Team Supervisor** !
As a Retail Stocking Team Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management while being the main leader and director of the Back of House area. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!
**At Burlington, we live by our Core Values:**
+ Drive Results
+ Trust & Respect Each Other
+ Build Teams & Partnerships
**Burlington Benefits:**
+ Growth Opportunities
+ Competitive Pay
+ Flexible Hours
+ 15-30% Associate Discount
+ Medical, Dental, and Vision Coverage
+ Employee Assistance Program
+ Life and Disability Insurance
+ Paid Time Off
+ Paid Holidays
+ 401 (k)
**Key Responsibilities:**
+ Lead merchandise progression process (receiving deliveries, unloading and sorting cartons, processing merchandise, and flowing goods to the sales floor)
+ Ensuring back of house cleanliness, set-up and organization are at standard
+ Reinforce our company Asset Protection strategies to eliminate shortage
+ Promote safety for both our customers and associates by adhering to company guidelines
+ Cultivate a diverse culture based on teamwork and collaboration
+ Drive associate compliance with company policies and standards
+ Directing associates and workload
+ Accountability for team productivity results and merchandise protection
+ Coaching associates in the moment and providing recognition
+ Assist in recruiting, interviewing, and onboarding new associates
+ Participate in weekly workload planning meetings
+ Drives Community Relations participation through company programs and partnerships
+ Coordinate meal and break periods and monitors schedule adherence
**Requirements:**
+ At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
+ Strong interpersonal skills with a positive and engaging attitude
+ Ability to work a full-time schedule including nights, weekends and holidays as required
+ Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time
At Burlington we're opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities!
**Come join our team. You're going to like it here!**
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full-time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
**Base Pay:** **$17.5 per hour** **-** **$19.5 per hour**
**Location** 00331 - Cheektowaga
**Posting Number** P1-1078303-2
**Address** 2001 Walden Ave
**Zip Code** 14225
**Position Type** Regular Full-Time
**Career Site Category** Store Associate
**Position Category** Retail Store
**Base Pay** $17.5 - $19.5 per hour
Team Lead
Team Manager Job In Depew, NY
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more!
At GO Car Wash, we're committed to providing an engaging, rewarding work experience for all our Teammates. We believe by caring for our Teammates first, we'll have happy customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us in become the most admired car wash business!
As a Team Lead at GO Car Wash, you'll help site managers with the daily operations of our car wash, while also contributing to the overall success of the site. You'll help ensure we're meetings all our inventory, equipment, site, service, and safety standards to deliver a consistent, convenient and exceptional car wash experience for customers. You'll also help hire, train, and coach our Teammates to perform their jobs and uphold our values, which includes setting an example when completing all required car wash activities.
For you to be successful, we're looking for:
6 months of relevant customer service or sales experience
Car wash experience preferred, though not required
You must also be able to:
Deliver excellent customer service and drive sales growth
Communicate clearly, engage, and lead others by example
Organize time, work, and team to complete many varying responsibilities
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as an opportunity to grow your career with us, while also learning work/life skills you can transfer to any path you choose for your future.
Compensation
Our Teammates in this role typically earn $19.00/hour, which includes a base pay of $17.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
Team Leader
Team Manager Job 9 miles from Depew
Hourly Pay Rate: $20.00
Supervise direct care staff in Senior Residential Supervisor's absence and provide oversight and guidance on designated shifts. Instruction and supervision of residents in all aspects of daily living, development and implementation of individual goals, supervision and participation in maintenance and housekeeping activities. Ensure completion of required duties for each shift.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
Supervise direct care staff in Senior Residential Supervisor's absence and provide oversight and guidance on designated shifts.
Schedule and oversee the tasks/activities performed by individual and household staff to ensure the services and care to each individual.
Assist Senior Residential Supervisor with staff development, coaching and feedback, and corrective action.
Provide instruction and supervision of individuals in areas of daily living including: active treatment, personal hygiene, dietary and nutritional needs through menu planning, food purchasing, preparation and storage, purchase and care of personal belongings, money management, (including documentation), utilization of community recreational activities.
Promote and coordinate positive relationships and communication with individuals, families, advocates, employees and the surrounding community/neighborhood.
Ensure communications are disseminated to appropriate parties in an effective and timely manner.
Administer medication and responsible for completion of all pertinent health related forms.
Safely transport individuals to and from activities and appointments.
Ensure efficient, confidential and comprehensive record keeping as mandated for individual and staff related activities/incidents and site maintenance.
Ensure timely and accurate reporting of all incidents (minor, reportable, serious reportable). Ensure completion of all required paperwork and implement quality improvement measures.
Work with Senior Residential Supervisor to develop, implement and monitor progress of program plans.
Monitor and maintain facilities appropriately to ensure a safe environment conducive to the health, safety and well-being of individuals and employees.
Schedule, participate in, and run monthly fire drills.
Performs CPR and Strategies for Crisis Intervention and Prevention (SCIP-R).
Responsible for recording time worked at the start and end of each shift.
Complies with all agency policies and procedures.
Other duties as assigned.
MINIMUM QUALIFICATIONS
High School Diploma or GED.
One year related experience preferred.
Valid Driver's License that meets agency policy.
Ability to read and write.
Ability to handle multiple tasks simultaneously.
Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing.
Lifting requirement of 35 lbs.
Ability to lift and transfer individuals manually and mechanically as required by prescribed program/plan.
Ability to move, reposition, and place individuals in pieces of equipment.
Physical agility and ability to react to emergency situations, including maintaining Strategies for
Crisis Intervention and Prevention (SCIP-R) certification as per regulatory guidelines.
CPR certification.
SUPERVISORY RESPONSIBILITIES
In conjunction with the Senior Residential Supervisor supervises direct care staff.
Why People Inc.?
When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who's dedicated, caring and compassionate - that's how we treat our employees.
#DSP24
Sam's Club Team Manager - New York
Team Manager Job 2 miles from Depew
What you'll do... Working at Sam's Club means a career without boundaries. We are a division of the Fortune #1 company, Walmart, and you'll quickly find that opportunities are plenty and there is a path for everyone. If you are member obsessed and ready to lead an amazing team to delight our members, grow sales and develop people to reach their full potential, then this opportunity might be for you!
Sam's Club is currently seeking **Team Manager** candidates for Member Experience, Fresh Area, Merchandising, and Freight Flow roles in **all locations throughout New York** . We equip our management teams to empower our associates to take care of our members. Apply now and discover long term career potential in a fast-growing company.
**You will make an impact by:**
**Living our Values**
· Culture Champion: Models Sam's Club values to foster our culture; holds oneself and others accountable; and supports Sam's Club's commitment to communities, corporate social responsibility, and sustainability.
· Servant Leadership: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
**Embracing Change**
· Curiosity & Courage: Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
· Digital Transformation & Change: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
**Delivering for the Member**
· Customer Focus: Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
· Strategic Thinking: Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
**Focusing on our Associates**
· Diversity, Equity & Inclusion: Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
· Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
· Talent Management: Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.
The above information has been designed to indicate the general nature and level of leadership performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. **The full job description can be made available as part of the hiring process.**
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
- Health benefits include medical, vision and dental coverage
- Financial benefits include 401(k), stock purchase and company-paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see ******************************* .
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (*********************** .
New York County(Elmsford US-06674/Medford US-06428):The annual salary range for this position is $65,000.00-$84,000.00
New York State:The annual salary range for this position is $62,000.00-$84,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
**Minimum Qualifications...**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
2 or more years of college; OR 1 year's retail experience with 6 months' supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience; OR 1 year's SAM'S Club experience; OR 3 years' military experience.
**Preferred Qualifications...**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Environmental Compliance or related field, Retail profit and loss statement management experience, Supervisory experience, Warehouse experience with cold chain compliance
**Primary Location...**
3735 Union Rd, Cheektowaga, NY 14225-4200, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Field Support Manager - Connected Devices
Team Manager Job 9 miles from Depew
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves more than 120,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
The Sustaining Engineering Manager role within the Connected Devices team will be responsible for directing and supporting a diverse team of engineers dedicated to analyzing and reporting on the trends in the field performance of our products. The team will include Electrical Engineers, Firmware Engineers and Project Managers. The position will report to the Director of Project management. The candidate for this position will have a diverse engineering background, with an emphasis on manufacturing and field support and should be a strong technical contributor with excellent leadership and communication skills.
What You'll Do:
* Lead the Sustaining Engineering team in analyzing field performance of Motive products and responding to opportunities for product improvement including feeding information back into ongoing projects.
* Create tools and processes to aid in the analysis of field performance and implement reporting structures to communicate status and issues to management.
* Lead failure analysis and corrective actions aimed at improving the quality of Motive's products by working with internal and external engineering and manufacturing teams around the world.
* Work with Support and other teams to develop strategies to maximize the quality of products and improve customer satisfaction.
* Provide feedback to development teams regarding optimal strategies for maintaining high performance products at the lowest possible support cost.
* Recommend a clear path for improving the product functionality based on use of tools and methodologies.
* Standardize RMA process across CM's to speed up the FA and root cause analysis.
What We're Looking For:
* 10+ years of experience in the development and management of hardware and firmware projects.
* Experience managing engineering projects that include multiple teams at multiple sites.
* Experience in design engineering and manufacturing.
* Experience in developing processes and tools in an engineering environment.
IMPORTANT: This position is NOT remote. It will be required to be in-office at our Buffalo, New York location. LinkedIn sometimes automatically marks roles as remote, please ignore this.
Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.
The compensation range for this position will depend on where you reside. For this role, the compensation range is:
United States
$148,000-$205,000 USD
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here .
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
#LI-Remote