Customer Experience Team Leader
Team Manager Job 26 miles from Coram
Schedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Pay: $22 - $22.75 / hour
EARN A BONUS UP TO $1,500! Hiring immediately!
We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!
What will I do?
Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture
Required Qualifications
Customer service experience, preferably in a food service, grocery or retail setting
Proven ability to multi-task and handle interruptions in a fast-paced environment
Computer skills
Preferred Qualifications
Experience leading a team
Ability to quickly learn and adapt to new situations and subject matters
At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working overtime, on Sundays or on recognized holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with both a profit-sharing and 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
And more!
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
Operational Excellence Manager
Team Manager Job 29 miles from Coram
Employee Type: Full time Job Type: Supply Chain Continuous Improvement Job Posting Title: Operational Excellence Manager About Us : TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers , directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.
Named one of America's Best Large Employers by Forbes Magazine , we are proud to live by a strong set of values and strive to "Engage and Delight - One Customer at a Time." Guided by our values - Own It, Commi t to Excellence, Be Agile, Speak Up, and Better Together We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.
What You G ain :
Competitive compensation and benefits program with no waiting period - you're eligible from your first day!
RRSP program with a 3% employer match (with increased matches awarded based on service) and 100% vesting as soon as you enroll !
Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days and 1 1 company holidays !
Leaders who are invested in supporting your accelerated career growth, plus paid training , tuition reimbursement and a robust educational platform - DevelopU - with more than 10,000 free courses to support you along the way.
An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups .
Access to our wellness and employee assistance programs .
Job Description:
About the Role:Serves as a leadership partner to implement/sustain the TreeHouse Management Operating Structure (TMOS). Leads projects to review supply chain processes and related areas by applying advanced continuous improvement principles and practices to improve products, quality, efficiency, financials, operations, and related areas. Responsibilities may include participating with management to prioritize project initiation, developing project objectives, facilitating teams, leading the implementation of project results and tracking project results.
Serves as a both tactical and strategic partner with the site leadership team and process owners to implement/sustain the TreeHouse Management Operating Structure and ensure standard manufacturing processes are in place.
Monitors and supports key metrics and KPIs for overall supply chain performance and process effectiveness within the site. Supports/coaches KPI owners in completion of gap analyses, identification and implementation of corrective actions, and assessment to ensure that gap is closed.
Serves as a strategic partner with the division continuous improvement leader to maintain alignment and compliance with the TreeHouse continuous improvement strategy and division/enterprise initiatives.
Leads a portfolio of projects and team(s) in the review and analysis of moderate to large supply chain processes to ensure efficient and effective operations.
Identifies supply chain process requirements, improvement opportunities and best practices for site, ensuring alignment with TreeHouse Management Operating Structure. Leads replication activities for the site.
Participates with management to leverage site data to prioritize projects, define project requirements, scope, resources, team members, tasks, and project owners.
Serves as a culture change agent by leveraging influential authority with employees and stakeholders to accelerate program deliverables that may cross geographic and/or functional boundaries.Models behavior expected of leaders in the TreeHouse Management Operating Structure.
Leads or performs analyses that involve the application of advanced continuous improvement principles and practices, such as reviewing the flow of product or information, analyzing quantitative and qualitative data, preparing findings, and developing recommendations and conclusions.
Partners with site management and process owners to implement new processes or guidelines, determine improvements, identify and track savings, develop reports, and receive approval when required.
Assists with training and coaching others to build organizational self-sufficiency with continuous improvement methods and tools.
About You:You'll fit right in if you have:
Strong situational leadership skills to influence all levels of the organization within the plant location.
Capable of building strong relationships with Operations leaders in order to effect change.
High level of credibility and influence among hourly associates in site.
Self-starter to lead change and make independent and informed decisions.
Analytical, trouble-shooting and problem-solving skills to assess needs, understanding issues, and identify improvement opportunities.
Able to design, develop, and deploy improvement strategies that support TreeHouse, divisional, and site strategic objectives.
Able to become the subject matter expert for supply chain processes for the site and continuously create the future state.
Must have strong verbal and written communication skills to represent site continuous improvement activities.
Strong PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook), and other applicable applications such as Microsoft Project, Minitab, etc.
Minimum 4 years plant-based manufacturing experience, previous project management experience and continuous improvement skills training.
Your TreeHouse Foods Career is Just a Click Away!
Click on the "Apply" button or go directly to ****************************** to let us know you're ready to join our team!
At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us "Engage and Delight - One Customer at a Time". TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability-accommodations@treehousefoods.com
TreeHouse Use Only: #IND1
RequiredPreferredJob Industries
Other
Office Manager
Team Manager Job 35 miles from Coram
The Company:
Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 250+ employees across six states. The firm prides itself not solely on its superior legal product, but also on its innovative approach to business and problem solving. We offer a fresh, fast-paced energy, with a startup vibe.
The Position:
Friedman Vartolo LLP is seeking a skilled Office Manager to oversee daily mailroom operations, including managing the automated mail program, distributing workloads, and ensuring timely delivery of outgoing mail. The ideal candidate will supervise document production, maintain office supplies, and ensure the proper maintenance of office equipment. Strong communication skills are essential for liaising with building management, vendors, and assisting with social event coordination. Additionally, the Office Manager will identify process improvements, manage office errands, maintain a clean environment, and support the performance management of direct reports. This role is perfect for someone who thrives in a fast-paced, collaborative environment.
Key Responsibilities:
Oversee daily mail operations, including but not limited to managing automated mail program, ensuring appropriate workload distribution, and overseeing timely delivery of outgoing mail.
Supervise document printing, production, and preparation, assisting team when needed.
Maintain and timely management of supply inventory of the office, kitchen, and mailroom. Ensure proper maintenance of office equipment/appliances.
Assist with communication with building management in all offices regarding simple inquires and acting as liaison for complex issues.
Communicate with vendors regarding supplies and services; ensure accurate and timely correspondence.
Identify and implement process improvements for mail handling and office services to enhance efficiency.
Manage and perform errands as needed, including the delivery of documents and other office-related tasks.
Assist in coordination of social events with administrative departments.
Responsible for ensuring office is maintained to the highest degree of order and cleanliness.
Participate in performance management of direct reports; including but not limited to performance reviews, coaching, and development.
Requirements:
Minimum of four years of experience in office management or a similar role, with a strong background in mail room operations.
Proven ability to manage multiple tasks, prioritize effectively, and maintain high organizational standards.
Advanced computer skills; familiarity with mail processing systems and office software.
Excellent verbal and written communication skills; ability to interact professionally with staff and vendors.
Excels at working in a fast-paced environment.
Proficient in streamlining workflow processes
Experience people leader, managing remote staff a plus.
Willing to travel as needed to alternate office locations.
Capable of lifting heavy items and managing materials up to 50 pounds.
Flexible, adaptable, and accountable with a proactive approach to problem-solving and process improvement.
Compensation/Benefits
We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement.
ADA Compliance
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at ******************************* to request an accommodations.
Location
Garden City, office
Office Manager
Team Manager Job 37 miles from Coram
Office Manager - Join Our Dynamic Team!
Are you an organized, detail-oriented professional who thrives in a fast-paced environment? We're looking for an Office Administrator/Manager to keep our operations running smoothly and support our team!
What You'll Do:
Oversee office operations, keeping everything organized and efficient
Manage administrative tasks, client inquiries, and office supplies
Process payments, track expenses, and assist with payroll
Support employee onboarding and HR documentation
Handle phone calls, emails, and ensure top-notch customer service
Prepare reports and maintain accurate records
What We're Looking For:
Highly organized with great attention to detail
Strong communication and problem-solving skills
Experience in office administration, bookkeeping, or HR support
Proficiency with Microsoft Office and Google Suite (QuickBooks Online a plus!)
A team player who enjoys wearing multiple hats in a small business environment
Why Join TestTakers?
Impactful role in an education company that does meaningful work
Collaborative and supportive team environment
Opportunities for growth and professional development
If you love supporting education, keeping things running smoothly, and are ready to make an impact, we'd love to hear from you! Apply today!
Office Manager
Team Manager Job 28 miles from Coram
ZetrOZ Systems is a healthcare technology company specializing in the development of the latest soft tissue healing therapeutics. With deep research partnerships with the US Government, the company focuses on bioelectronic systems for delivering Sustained Acoustic Medicine (sam ). Our proprietary medical technology platforms are designed to treat acute and chronic musculoskeletal conditions, enhancing tissue recovery and relieving pain. Located in Trumbull, CT, ZetrOZ Systems serves millions of patients globally, with innovations proven to accelerate the body's natural healing processes.
Role Description
This is a full-time, on-site role for an Office Manager located in Trumbull, CT. The Office Manager will oversee the day-to-day administrative operations of the office, manage office equipment and supplies, and ensure smooth communication among team members. The role involves handling administrative duties (sick leave, vacation requests, scheduling), supporting office administration tasks to enhance organizational efficiency (daily touch points on team member goals and project), and provide general staff management.
Administrative and Operational Tasks:
Managing Office Operations: Overseeing day-to-day activities, including scheduling, coordinating tasks, and ensuring efficient workflows.
Staff Management: Supervising administrative staff, delegating tasks, and ensuring proper training and performance.
Resource Management: Managing office supplies, equipment, and facilities, including ordering, inventory, and maintenance.
Budgeting and Financial Oversight: Managing the office budget, tracking expenses, and ensuring adherence to financial policies.
Communication and Coordination: Serving as a central point of contact for internal and external communications, including managing emails, phone calls, and correspondence.
Event Planning: Organizing company events, meetings, and conferences.
Data Management: Maintaining and organizing databases, files, and records.
Scheduling: Creating and managing schedules for staff, meetings, and events.
Problem-Solving: Addressing and resolving issues or concerns that arise in the office.
Ensuring Compliance: Making sure the office adheres to company policies, procedures, and legal requirements.
Supporting HR: Assisting with recruitment, onboarding, and employee relations.
Improving Efficiency: Identifying and implementing process improvements to enhance office productivity and efficiency.
Maintaining a Positive Work Environment: Fostering a positive and productive work environment for all employees.
Skills Required:
Strong Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain a structured approach to work.
Excellent Communication Skills: Ability to communicate clearly and effectively, both verbally and in writing.
Interpersonal Skills: Ability to build relationships, collaborate with others, and resolve conflicts.
Problem-Solving Skills: Ability to identify and resolve issues efficiently and effectively.
Time Management Skills: Ability to manage time effectively and meet deadlines.
Computer Skills: Proficiency in using office software and other relevant technologies.
Leadership Skills: Ability to motivate and guide staff.
Business Acumen: Understanding of basic business principles and practices.
Qualifications
5-years Experience in Administrative Assistance and Office Administration
5-years Experience in Related Industry Manufacturing, Healthcare, Biotechnology etc.
Bachelor's degree in Business Administration, Management, or related field
Claims Manager
Team Manager Job 32 miles from Coram
Brighton Health Plan Solutions
Westbury, NY
Hybrid
Full Time
About The Role
The Claims Manager provides coaching, mentoring and training of Claims Examiners while promoting quality results. The manager is responsible for identifying opportunities for enhancements and changes to workflows to increase effectiveness and productivity of the team. Provides on-going feedback to the team and identifies areas for improvement and growth. Must be able to make independent decisions, prioritize workload effectively and collaborate with other internal departments to assist in meeting our corporate goals.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Primary Responsibilities
Effectively manage remote teams, promoting strong leadership and employee engagement.
Provide comprehensive support for claims, appeals, internal departments, vendors, and customers.
Daily workload distribution and monitoring for timely resolution.
Conduct training for new hires, vendors, and existing staff.
Handle escalated issues and process high-value claims and adjustments.
Identify process improvement opportunities and establish supporting workflows.
Review and ensure quality of claims and logic changes in Impact.
Support Customer Service, Client Services, and respond to inquiries.
Coach employees to exceed quality and productivity standards, addressing performance issues.
Conduct audits and manage payroll, schedules, and time off requests.
Document and address performance concerns, conducting quarterly evaluations.
Regularly conduct individual and team meetings.
Essential Qualifications
5+ years in a leadership role-preferrably claims
Advanced knowledge of Microsoft Word and Excel.
5+ years of advanced claims adjudication experience including facility, professional and ancillary claims.
Excellent written and oral communication, interpersonal and negotiation skills with a demonstrated ability to prioritize tasks as required.
Strong problem solving/analysis skills.
Organizational skills; ability to effectively prioritize and multitask.
Ability to establish and maintain positive and effective work relationships with clients, coworkers, members, providers and customers.
Enthusiastic attitude, cooperative team player, adaptable to new or changing circumstances.
Bachelor's Degree preferred or comparable experience in the healthcare field.
About
At Brighton Health Plan Solutions, LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you'll become part of a diverse and welcoming culture focused on encouragement, respect and increasing diversity, inclusion, and a sense of belonging at every level. Here, you'll be encouraged to bring your authentic self to work with all your unique abilities.
Brighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today's healthcare with our flexible and cutting-edge third-party administration services. Our unique perspective stems from decades of health plan management expertise, our proprietary provider networks, and innovative technology platform. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes, and achieve their healthcare goals and objectives. Together with our trusted partners, we are transforming the health plan experience with the promise of turning today's challenges into tomorrow's solutions.
Come be a part of the Brightest Ideas in Healthcare™.
Company Mission
Transform the health plan experience - how health care is accessed and delivered - by bringing outstanding products and services to our partners.
Company Vision
Redefine health care quality and value by aligning the incentives of our partners in powerful and unique ways.
DEI Purpose Statement
At BHPS, we encourage all team members to bring your authentic selves to work with all your unique abilities. We respect how you experience the world and welcome you to bring the fullness of your lived experience into the workplace. We are building, nurturing, and embracing a culture focused on increasing diversity, inclusion and a sense of belonging at every level.
*We are an Equal Opportunity Employer
Annual Salary Range: $85,000 - $95,000
The salary range and/or hourly rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of the posting of an advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable by law including but not limited to location, years of relevant experience, education, credentials, skills, budget and internal equity.
Plant Operations Manager(Power Plant)
Team Manager Job 24 miles from Coram
Gas turbine combined cycle experience
Power Plant
Are you looking to make a career change to a rapidly growing, stable, innovating company? This exciting opportunity as an Operations Manager(Power Plant) offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance, paid PTO etc. Does this position match your future career goals? Then this Operations Manager(Power Plant) could be the right fit for you.
RESPONSIBILITIES:
Responsible for implementing departmental policies, objectives, goals, and organizing officials and staff members.
Oversee and manage liquid fuel inventory reporting in collaboration with the Energy Management team.
Provide operational insights to maintenance activities, assisting with the evaluation and resolution of equipment irregularities.
Develop and implement individual and departmental objectives, aligning with market trends and the priorities of customers, employees, owners, and other stakeholders.
Develop and implement preventive maintenance programs.
In charge of coordinating businesses or departments concerned with the production, pricing, sales or distribution of products.
Monitor businesses and agencies to make sure services are provided within budgetary limits.
Lead the manufacturing functions in the plant on all shifts to ensure on-time production and shipment of conforming products and materials. Including: planning the production flow, troubleshooting manufacturing issues, handling staffing issues, and monitoring production orders and schedules.
Prepare monthly budgets.
Develops, supports and coordinates facility outages, testing and regulatory compliance obligations.
Implement and improve consistent operational processes, procedures and training.
Budget and Cost Management
Implementing continuous improvement initiatives to enhance productivity and reduce costs.
JOB QUALIFICATIONS:
Bachelors Degree, preferably in Engineering.
Gas turbine combined cycle experience .
Power Plant
Safety Management
Proven ability to implement process improvement initiatives.
Ensuring efficiency.
Strong Leadership skills.
Maintain a safe work environment.
Must promote and maintain excellent customer service skills.
Lead and coach team to solve problems.
Jasleen Kaur
*********************************
Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package.
#ZR
Customer Experience Manager - Victoria's Secret - Roosevelt Field - Garden City, NY
Team Manager Job 35 miles from Coram
A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:
Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
Click here for benefit details related to this position.
Minimum Salary: $26.20
Maximum Salary: $37.40
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 3+ years of retail leadership experience preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Clinical Team Manager (RN, Registered Nurse, Nurse Manager) - HomeCare
Team Manager Job 23 miles from Coram
Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network as a Clinical Team Manager.
As part of a person centered care model, this role will assist in management of daily operations of an interdisciplinary care team. This role will ensure the delivery of outcome based, cost effective care by utilizing metric-driven decisions. The primary purpose of this role is to manage, develop and mentor clinical staff. This role will collaborate with all team members to achieve exceptional outcomes.
In general, most of the time will be spent in the following activities\:
-Identifies and facilitates professional development needs and competency of staff through home visits with staff to supervise and evaluate clinical performance; identifies and follows through with development plan
-Maintains compliance with regulatory agency policies and procedures by providing staff guidance in making clinical and case management decisions that are cost effective and focused on clinical outcomes
-Accountable for team performance in achieving desired clinical and operational performance Measures
-Utilizes clinical software to identify opportunities for education, most appropriate utilization of services, oversee clinical progression of patients and trend team outcomes and performance.
-Assures that clinical and functional outcomes are achieved at the highest level possible
-Resolves patient care problems collaboratively with internal/external customers - collaborates with peers across the regions
-Oversees the daily assignments for clinical and clerical staff based on client needs and staff competency to maintain team productivity standards; LEAN Daily Management process (Visual Boards)
Ensures timeliness of SOCs and timeliness of adjunct service delivery
-Determines staffing needs and coordinates hiring to meet service demands for assigned geographic areas
-Hires, trains, coaches and evaluates staff. This role is also responsible for completion of personnel evaluations according to agency timelines.
-Reviews and analyzes team and patient metrics to consistent with agency initiatives.
-Participates in preceptor programs
-Anticipates customer needs and responds quickly, accurately and pleasantly
NURSING:
Licensure\: A registered nurse with a license to practice in the State of Connecticut
Education\: According to current state requirements
Experience\: According to current state licensure regulations. OASIS and chronic care management certification required.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Patient Services Team Lead
Team Manager Job 21 miles from Coram
Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience.
When you join RadNet as a Patient Services Team Lead, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.
You Will: Lead a team of employees.
Provide training, inspiration, and guidance to the team so that each employee has a chance to recognize and develop their potential to the fullest.
With guidance from the center manager, help coordinate work schedules, oversee front office operations, and assist in interviewing potential candidates for front office positions.
Relieve staff for vacation and sick-time coverage.
Greet incoming patients and visitors in a friendly and service-oriented manner.
Be a liaison between the physician(s) and the patients.
Register patients, obtain proper insurance and patient information, collect signatures and ensures accuracy and completion of necessary documentation Verifies/ updates changes in patient/physician/insurance to ensure proper billing, and collect co-pays and fees.
Answer phones, and schedule patients.
Guide patients through this, sometimes difficult, process by kindly talking them through the steps and answering their questions and concerns.
Notify appropriate team member of patient arrival and coordinate with the back-office staff for timely care of patients.
Participate in meetings.
Assist in the implementation and administering of procedures and best practices to streamline processes for center operations.
Participate in and/or lead various projects to support center operations and quality patient care.
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
If You Are: Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have: At least 3+ years of experience as a Patient Service Representative within a radiology center.
High school diploma Excellent communication and interpersonal skills, computer skills, problem solving skills, and the ability to build and maintain a strong team environment.
Dynamic and knowledgeable leadership attribute We Offer: Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.
Panera Team Manager
Team Manager Job 28 miles from Coram
Department: Operations
Status: Non-Exempt
Reports To: General Manager
Team Manager - Panera
What We Do
At Applegreen, we
Refresh Travelers on their Journey
.
Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne s, Burger King, Chick-Fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.
Our Core Values
Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.
Our customers and communities are at the
heart
of everything we do.
We value and develop our
people
.
We are driven by
pace
, passion and performance.
We seek opportunities and embrace
change
.
Benefits
Flexible Schedules
Medical/Dental/Vision Insurance
Paid Time Off
40(k) with Company Match
Earned Wage Access Pay on Demand
Education Assistance
Employee Referral Bonus
Meal Discount During Shift
Pet Insurance
What You ll Do
Panera Team Managers make every shift shine by building a culture of Warmth, Belonging, Growth and Trust!
You are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations where applicable
You will be responsible for leading shifts by ensuring team members provide exceptional customer service, thoroughly complete their job duties, and follow all brand standards & food safety requirements. This position is charged with assisting to train newly hired team members and monitoring for compliance with cash handling policies and procedures.
Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers) and appropriately resolve customer complaints.
Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures.
Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
Stock, clean, and sanitize workstation and equipment.
Actively cross-sell and up-sell products.
Maintain a solid knowledge of products and services available in the plaza.
Follow required brand standards, food safety requirements, as well as all company policies and procedures.
Inform plaza leadership of any observations, concerns, or problems that are witnessed or experienced.
Execute a variety of other tasks as assigned.
Essential Experience & Skills
Cash handling and customer service experience required.
Shift supervisor or leadership experience preferred.
Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
Requirements
Able to stand and walk for an extended period of time.
Frequently bend, twist, lift and carry at least 40 pounds.
Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
Available to work a flexible schedule including days, nights, weekends, and holidays.
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands.
Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and
Manager of Customer Engagement
Team Manager Job 10 miles from Coram
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Manager of Base Management Customer Engagement will play a crucial role in implementing programs designed to enhance customer lifetime value (LTV) through effective product management and engagement initiatives. This position will focus on supporting the go-to-market (GTM) strategy for Video Conversion, ensuring that Optimum meets its annual objectives.
Responsibilities
* Assist in the development and execution of Base Management programs aimed at improving customer LTV through effective product management and engagement strategies.
* Collaborate with cross-functional teams to support the execution of the GTM strategy for Video Conversion, ensuring alignment with corporate goals.
* Contribute to designing and implementing engagement programs that strengthen customer relationships, increase product adoption, and improve overall satisfaction.
* Help create and oversee customer referral programs that encourage existing customers to refer new users, boosting customer acquisition and brand loyalty.
* Assist in implementing effective onboarding strategies to provide new customers with a seamless experience, facilitating early engagement and long-term retention.
* Help manage the Mover program, ensuring customers who relocate have a smooth transition and continue to engage with Optimum's offerings.
* Contribute to establishing metrics for evaluating the effectiveness of Base Management programs, utilizing data analytics to inform strategies and improvements.
* Work closely with teams in Product, Marketing, Sales, and Customer Care to ensure alignment and contribute to the success of customer engagement initiatives.
Qualifications
* Minimum of 5 years of experience in customer engagement, product management, or related fields, with a demonstrated ability to enhance customer lifetime value.
* Bachelor's degree required; advanced degree preferred.
* Solid understanding of the telecommunications or subscription service industries, with insights into customer behavior and market trends.
* Strong analytical skills, with the ability to interpret data and develop actionable strategies.
* Proven experience collaborating with cross-functional teams and managing projects from conception to execution.
* Excellent communication and interpersonal skills, with the ability to influence stakeholders effectively.
* Strategic thinker with a results-oriented approach, capable of developing and executing plans while addressing immediate challenges.
* Experience in developing onboarding and referral programs that drive engagement and retention.
* Ability to thrive in a fast-paced environment, efficiently managing multiple priorities and deadlines.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $102,816.00 - $146,880.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City
Call Center Supervisor
Team Manager Job 38 miles from Coram
Under the supervision of the Chief Operating Officer oversees day-to-day operations for Addabbo's call center. Coordinates administrative functions for the call center and serves as a surrogate Operator when needed.
RESPONSIBILITIES:
1. The Call Center Supervisor serves as a key team member working with the Chief Operation Officer to provide excellent customer service for the Speedy and Courteous processing of Addabbo's incoming telephone calls( internal and external)
2. Serves as a liaison between the health center and the clinic patients. In particular addresses patient complaints and concerns, regarding telephone issues, referring patients to the appropriate departments as necessary.
3. Investigates calls flow, and waiting times to ensure that the patient experience operates smoothly.
4. Coordinates appointment reminders calls.
5. Monitors administrative compliance regarding all policies and procedures to ensure that the call center staff operates according to the organizations regulations and guidelines.
6. Provides thorough orientation for new operators and continual training for existing operators regarding their job function.
7. Prepare and issue work schedules, deadlines, and duty assignments for the call center staff.
8. Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
9. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
10. Evaluates the performance of the operators and prepares performance reviews for the Chief Operating Officer for final approval.
11. Conducts regular monthly meetings of the call center personnel to review policy and procedure, promote team work and address all employee suggestions and concerns.
12. Coordinate activities with other supervisory personnel or with other work units or departments.
13. Reports immediately to the Chief Operating Officer about unresolved operational problems when help is needed. Also reports on the general functioning of the call center.
14. Supports the medical personnel to implement the redesign model of health care service delivery.
15. Monitors department supplies and handles all requests for new supplies when necessary.
16. Every two weeks, prepares time cards for administrative call center staff under his/her supervision for the Payroll Department.
17. Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
18. Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
19. Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
20. May be required to perform other duties as assigned or when necessary. If such work becomes a permanent and regular part of the job, a new description will be prepared
MINIMUM QUALIFICATIONS:
• Bachelor's degree from an accredited college or university with a major in Communications, office Management/Administration, Customer service Management or related field
• Minimum of Three (3) years of recent Telephone operator/Customer service experience
• Minimum of one(1) year supervisor experience
• Proficient in Microsoft Word and Excel.
• Excellent customer service/communication skills and attention to details.
• Ability to effectively manage a team of workers and work with a diverse group of people.
• Strong-interpersonal and communication skills.
• Solid organizational skills and an ability to oversee multiple projects effectively and efficiently.
• Creative problem solving, facilitation, collaboration and coordination skills.
Office Manager Dental Office
Team Manager Job 31 miles from Coram
Dental Office Manager
Love making people smile? Join Diamond Braces as office manager and enjoy exciting GROWTH opportunities, Medical, Dental, Vision, 401K Match and PTO and supportive TEAM dedicated to creating world-class SMILES. Ready to turn smiles into your career? Let's meet!
Why Diamond Braces?
At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives.
Benefits:
Health, Dental, and Vision
PTO
401(k) with company match
Discounted orthodontic care for you and your family
Ample growth & advancement opportunities
Convenient office locations
Essential Functions:
Team Management: Lead and manage the office team, ensuring smooth operations and fostering a positive work environment. Provide guidance, support, and motivation to team members.
Training and Development: Oversee the training and development of staff, ensuring they have the skills and knowledge necessary to perform their roles effectively.
Recruiting: Participate in the recruitment process, from interviewing potential candidates to making hiring decisions, ensuring the office is staffed with qualified and motivated individuals.
Compliance and Regulations: Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice.
Patient Relations: Manage patient relations, addressing concerns and ensuring a high level of customer service is provided at all times.
Financial Management: Oversee office budgets, billing, and financial reporting, ensuring financial goals are met.
Inventory and Supplies: Manage the inventory of office and dental supplies, ensuring the office is fully stocked and operational at all times.
Scheduling and Workflow Management: Optimize office scheduling and workflow to ensure maximum efficiency and patient satisfaction.
Maintain Accurate Records: Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements.
Stay Flexible: Be ready to handle additional tasks as required, adapting to the dynamic needs of the practice.
Preferred Qualifications:
Experience in office management, preferably in a dental or healthcare setting.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in office management software and technology.
Understanding of compliance and regulatory requirements in a healthcare setting.
Commitment to continuous learning and professional development.
Who We Are:
At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.
Additional Information:
This position is full-time, and local travel between offices may be required.
Salary is based on experience, skills, and qualifications.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Pay starting 40 to 70K per annual based on experience
If you're ready to take the next step in your career and lead our team to success, apply today!
Guest Services Mgr
Team Manager Job 35 miles from Coram
A landmark of gracious hospitality and first-class service on Long Island, New York, the elegant and historic Garden City Hotel welcomes guests into spacious and luxurious guest rooms and suites, and delights with an array of new dining experiences, including Red Salt Room by David Burke.
The Garden City Hotel enjoys a longstanding tradition of hosting many of Long Island's most magnificent weddings and celebrations. From festive engagement parties to gala wedding receptions (and every celebration in between), we deliver flawless service with attention to detail and exceptional dining for a magical day. As the recipient of some of the industry's most coveted bridal awards, we know what it takes to create an event that our guests' treasure.
We are looking for Hospitality Professionals to help us reinforce the standards that historically make us one of the best in the business. We are looking for a self-motivated and experienced Hotel Guest Services Manager who will assist us in continuing to provide the excellent level of service for which The Garden City Hotel is known.
A Guest Service Manager is responsible for overseeing Guest Services, Concierge, Valet Parking and Front Service staff to ensure customer satisfaction, quality service, compliance with company policies and procedures while meeting/exceeding financial goals. In this role a Guest Service Manager is responsible for providing excellent service oversight to our guests while maximizing room revenue and productivity.
Responsibilities include, but are not limited to:
This position reports to our Director of Front Office.
Approach all encounters with guests and team members in an attentive, friendly, courteous and service-oriented manner.
Comply with all safety standards to encourage safe and efficient hotel operations
Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
Motivate, coach and counsel all Front Office personnel according to hotel standards.
Develop team members and ensure training of Front Office personnel.
Maintain a professional working relationship and promote open lines of communication with managers, team members and other departments.
Daily walk around of the house to ensure cleanliness standards are being met while noise pollution is under control.
Monitor oversold dates to ensure the maximization of room's revenue.
Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc.
Monitor and ensure compliance with SOP's in Rooms and Loss Prevention.
Conduct walk-throughs of public areas and guestrooms to ensure that cleanliness and maintenance standards are met.
Monitor labor expenses through schedule approval process and ensure budgeted productivity.
Work closely with Rooms Division including Housekeeping, Engineering, Security, and Valet to ensure efficient and effective operations and to continuously improve service.
Requirements:
Must have Hotel Front Office management experience.
Must be proficient with OPERA PMS
This position requires flexibility with scheduling on all shifts including overnights, weekends and holidays.
Benefits:
Group Health Insurance Plans (Medical, Dental, Vision)
Company Paid Life Insurance
Long Term Disability
401k Retirement Savings Plan
Paid Vacation Days and Paid PTO Days
Aflac Supplemental Short Term Disability, Accident Advantage and Cancer Care Plans
You must provide a resume detailing your work history to be considered.
EOE/M/F/D/V
***********************
Job Type: Full-time
Pay: From $65,000.00 per year
Office Manager
Team Manager Job 38 miles from Coram
Job Details Entry Lake Success Hub - Lake Success, NY Full Time High School $22.00 - $24.00 Hourly Up to 25% Day Admin - Clerical
Under the supervision of the Supervisor of Administrative Supports, the Office Manager is responsible for the day-to-day hub site operations at assigned location(s).
Duties and Responsibilities:
Be the point person reinforcing all hub site safety protocols as per agency policy and procedure.
Welcoming staff and visitors, directing them to the appropriate workstation or conference room.
Be the contact for any site issues during business hours, including heating/cooling, leaks, door/lock, and plumbing issues.
Helping to keep Hub clean by wiping desks and keeping sanitizing stations stocked.
Cleaning and maintaining the conference room, desk stations and kitchen including the refrigerator, if applicable.
Restocking bathroom (where) applicable and general office supplies.
Assist and coordinate as needed, the scheduling and preparations for meetings or ACA/NY events.
Conduct reception activities, including answering phones and directing calls.
Provide clerical support to the Hub operations, including preparing mail, retrieving mail/packages, scanning documentation, writing, and responding to emails, and preparing written summaries of data when needed.
Utilize Stamps.com to create stamps, certified mail, and priority mail.
Track all incoming and outgoing mail and shipments.
Type letters, reports, documents, and other materials; assist in maintaining data bases.
Maintain office supplies and equipment by ordering from Staples.com.
Keep active inventory of Hub equipment and supplies.
Coordinates pickup/delivery of office equipment and packages.
Maintains the printers/copiers, making sure printers are filled with paper and are functioning properly.
Manage the shredding bins.
Receives returns of employees' technology equipment and facilitate the shipping of items to the Information Technology (IT) Department.
Assist employees in receiving technology from the Hub location.
Act as a liaison to other support department to troubleshoot concerns at the hub site (Ex.Works with IT to troubleshoot internet issues for the Hub location).
Participate in agency wide groups and meetings as required.
Attend department/team meetings, trainings, supervisions, etc. as scheduled and in accordance with agency practice and policy.
Maintain confidentiality.
Perform other duties as assigned.
Qualifications
High School Diploma or equivalent.
Computer literacy in basic Microsoft applications, email, and the internet.
Familiarity with or ability to rapidly learn HIPAA-compliant practices.
Demonstrated strong interpersonal and customer service skills.
The ability to manage multiple priorities and deadlines with an attention to detail.
Ability to work autonomously.
Ability to be flexible in a fast past office environment.
Demonstrate professionalism, respect, and ability to work in a team environment.
Office Manager
Team Manager Job 30 miles from Coram
Groundworks is seeking a talented Office Manager to join our tribe in New Haven, CT. The Office Manager is the backbone and a key player to daily branch operations. The Office Manager leads all administrative functions in compliance with all local, state and company standards and supports the businesses development and customer service functions.
Job Responsibilities
* Serves as customer advocate and ensures that each branch department is fully engaged and connected with our customers
* Supports the operation with job costing, scheduling and permitting
* Communicates and works closely with Accounting and Human Resources departments to manage administrative tasks related to employees such as onboarding, pay, and timekeeping
* Manages various office administrative staff
* Reports, tracks, and monitors progress and improvements routinely to Operational Leaders as it relates to overall branch needs and health
* Helps maintain customer service through resolution
* All other duties as assigned
Qualifications
* Technical degree preferred but not required
* 2-4 years of work experience in management with direct customer service
* Construction or home services experience is a plus
Requirements
* Full-time
* Onsite
What we provide for our employees
* Competitive base compensation with lucrative bonus potential
* Equity ownership
* The best-in-class training programs
* Advanced leadership training opportunities
* Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match after applicable waiting periods
* Paid time off including 6 holidays after applicable waiting period
Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization.
With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA company and offering employee ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before!
We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. We're proud to be the Groundworks Tribe!
Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset - their home.
When customers choose a local Groundworks company, they can feel confident they're hiring the trusted local experts who will ensure the job's done right.
When you choose Groundworks, you'll join thousands of Tribemates who are making history.
Customer Experience Manager
Team Manager Job 35 miles from Coram
Job Details Port Chester NY - Port Chester, NYDescription
At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation.
WHY WORK AT THE SHADE STORE
We set out to create a company culture that is enjoyable, rewarding, and where there is continuous upward mobility and growth opportunity. If you work hard, give the company your all, use good judgment, and have a positive attitude - then the sky is the limit. In return, there are numerous perks and benefits including:
Competitive compensation
Medical, Dental and Vision benefits
PTO with additional 6 paid Holidays
401k Available and we match up to 4% of your contributions
POSITION: Customer Experience Manager
RESPONSIBILITIES:
Provide world-class customer service by promptly and professionally handling inquiries from case creation through resolution with the intent of exceeding Customer expectations
Create new post sale cases including conducting research of order detail and previous cases to understand full scope of problem
Develop solution plan to address issues, including coordinating customer's time with that required and available by Production and Measure & Install departments
Advise/educate clients within procedural guidelines to ensure a complete solution to their technical or service questions
Communicate final resolution back to customer via e-mail and/or phone ensuring full understanding of next steps and timeline to resolution
Record comprehensive details of the interaction via case-tracking system to enable accurate tracking and reporting
WHAT WE ARE LOOKING FOR:
A minimum of five years' working experience with at least 2 years' experience in a customer service-oriented role that requires interactions with customers via phone and email
Strong Microsoft Word, PowerPoint and Excel skills
Excellent oral and written communications skills
Customer-facing attitude and ability to maintain professional demeanor amidst deadlines
Proficient in managing Outlook, Salesforce, Phone Systems/Technology and Microsoft applications
THE SHADE STORE offer is contingent upon:
Proof of legal authorization to work in the United States for The Shade Store, which will be confirmed by E-Verify within three business days of your hire date
The base salary range for this role is $60k-$65k, commensurate with experience
The Shade Store provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Office Manager - Garden City Office
Team Manager Job 22 miles from Coram
is $19.00 - $20.00 hourly
If you are organized, have an eye for detail, enjoy juggling numerous tasks, and have excellent customer service skills, then this may be the job for you!
This position will provide administrative support to QSAC's Offices at our NEW Garden City location opening soon.
Job Responsibilities
Administration & Reception
Will welcome and admit visitors and greet students and families, while maintaining appropriate security procedures (visitor log book, Time card swipes, etc.)
Perform administrative duties such as filing, faxing, ordering supplies
Maintain paper and computer files
Calendar management, create and edit Microsoft Office documents, as requested
Will respond to and transfer all in-coming calls and take messages in a professional manner and route calls as necessary
Perform other duties as assigned by supervisors and/or senior management
Qualifications & Work Experience
Bachelor's degree highly preferred or related administrative experience required
1-2 years customer service/office experience is highly preferred
Punctuality and regular attendance is expected
Maintain individual /family confidentiality
Commitment to company values and adherence to policies is essential
Excellent customer service skills are required
Ability to juggle multiple tasks with flexibility
Dependability and flexibility is expected
Excellent interpersonal skills are required
Working knowledge Microsoft Office is required
Mission
QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills
Benefits
QSAC benefits are some of the best and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture.
Competitive salary
Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff)
Medical can be as low as $1 dollar per paycheck ( for FT staff)
Generous Paid Time Off policy (for full time staff) Start with 24 days annually
Group Life Insurance and Long Term Disability (for FT staff)
Flexible Spending Accounts (for FT staff)
Pre-Tax Commuter Benefits
403(b) Retirement with Employer Discretionary Match (for FT staff)
Opportunities for career advancement
Qualifications are subject to change in accordance with government regulations.
Qualifications are subject to change in accordance with government regulations.
QSAC is an Equal Opportunity Employer (EOE)
Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC.
To easily apply: Please email us at Jobs@qsac.com
Customer Experience Team Leader
Team Manager Job 26 miles from Coram
Schedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Pay: $22 - $22.75 / hour
we are a food market where you make the difference
At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your authentic self and your passion for people to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community.
how you'll make the difference
Bring your passion for people, and we'll give you the resources you need to enhance your leadership skills and grow your career! Joining Wegmans as a Team Leader puts you right at the center of a people-first, dynamic environment that's always moving, growing, and innovating. Through one-on-one mentoring and participation in developmental events, you'll gain a deep understanding of our operations and business measures along with the values that set us apart. You'll find so many opportunities to grow in various areas of the store, including our Service, Merchandising, Perishable, and Culinary departments.
what will you do?
Manage employee performance and growth by providing resources, training, feedback, and development opportunities
Provide incredible customer service to both customers and your team of employees
Help solve operational challenges while maintaining open communication with managers
Coordinate activities and prioritize tasks to ensure your team runs efficiently
Required Qualifications
1 or more years of work experience or a college degree
Computer Skills
Preferred Qualifications
Experience leading a team
Enthusiasm for and knowledge of relevant products
Ability to quickly learn and adapt to new situations and subject matters
At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working overtime, on Sundays or on recognized holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with both a profit-sharing and 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
And more!
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.