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The differences between support supervisors and unit supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a support supervisor and a unit supervisor. Additionally, a unit supervisor has an average salary of $48,749, which is higher than the $47,047 average annual salary of a support supervisor.
The top three skills for a support supervisor include excellent interpersonal, customer service and training materials. The most important skills for a unit supervisor are patients, corrective action, and social work.
| Support Supervisor | Unit Supervisor | |
| Yearly Salary | $47,047 | $48,749 |
| Hourly rate | $22.62 | $23.44 |
| Growth Rate | 10% | 6% |
| Number Of Jobs | 96,546 | 37,120 |
| Job Satisfaction | - | - |
| Most Common Degree | Bachelor's Degree, 55% | Bachelor's Degree, 55% |
| Average Age | 47 | 47 |
| Years Of Experience | 6 | 6 |
A support supervisor is responsible for monitoring the daily operations of an organization, assisting the team members in resolving customer complaints, and managing process discrepancies to maintain the smooth delivery of services for customer satisfaction. Support supervisors conduct a one-on-one assessment with the team, identifying each member's challenges and strategizing techniques to address those difficulties and reach their maximum potentials. They also look for business opportunities according to industry trends and data analysis that would generate more resources for revenues and increase the company's profitability.
A unit supervisor oversees and supervises employees, ensuring that work operations adhere to standards, guidelines, timelines, and budget. Although the extent of their responsibilities depends on their industry or company of employment, they are typically in charge of conducting regular inspections and assessments, setting objectives and guidelines, delegating responsibilities among staff, and producing progress reports, submitting them to higher-ranking managers. Moreover, aside from leading teams to reach goals, a unit supervisor also trains new members of the workforce, provides technical support to staff, and resolves issues and concerns to maintain smooth operations.
Support supervisors and unit supervisors have different pay scales, as shown below.
| Support Supervisor | Unit Supervisor | |
| Average Salary | $47,047 | $48,749 |
| Salary Range | Between $31,000 And $69,000 | Between $30,000 And $78,000 |
| Highest Paying City | San Francisco, CA | Olympia, WA |
| Highest Paying State | California | Washington |
| Best Paying Company | Cisco | Berkshire Hathaway |
| Best Paying Industry | Technology | Hospitality |
There are a few differences between a support supervisor and a unit supervisor in terms of educational background:
| Support Supervisor | Unit Supervisor | |
| Most Common Degree | Bachelor's Degree, 55% | Bachelor's Degree, 55% |
| Most Common Major | Business | Business |
| Most Common College | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between support supervisors' and unit supervisors' demographics:
| Support Supervisor | Unit Supervisor | |
| Average Age | 47 | 47 |
| Gender Ratio | Male, 51.8% Female, 48.2% | Male, 51.6% Female, 48.4% |
| Race Ratio | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6% | Black or African American, 10.7% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.7% White, 60.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |