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What is a support staff and how to become one
A support staff is a group that provides assistance and support to an organization or business. They can perform a wide range of tasks, including administrative duties, customer service, technical support, and more. The support staff is responsible for ensuring that the day-to-day operations of a company run smoothly, and they may work in various departments. They help the company achieve its goals and objectives by supporting employees and customers.
Avg. Salary $31,772
Avg. Salary $59,228
Growth Rate 36%
Growth Rate 0.3%
American Indian and Alaska Native 0.67%
Asian 6.21%
Black or African American 8.79%
Hispanic or Latino 16.86%
Unknown 4.88%
White 62.59%
Genderfemale 68.75%
male 31.25%
Age - 48American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 48Stress level is high
7.1 - high
Complexity Level is advanced
7 - challenging
Work Life balance is fair
6.4 - fair
What are the pros and cons of being a Support Staff?
Pros
Varied and diverse work
Chance to learn new skills
Chance to be a part of a team
Gain experience in customer service
Opportunity to develop problem-solving skills
Cons
Dealing with difficult or frustrated customers
Limited opportunities for advancement or growth
Often undervalued and underappreciated by management
Constantly changing policies and procedures
Can be emotionally draining
Support Staff career paths
Key steps to become a support staff
Explore support staff education requirements
Start to develop specific support staff skills
Skills 
Percentages Customer Service 8.59% Developmental Disabilities 6.98% Mental Health 6.42% Meal Preparation 6.12% Direct Care 5.76% Complete relevant support staff training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New desk clerks supervisors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a support staff based on U.S. Bureau of Labor Statistics data and data from real support staff resumes.Research support staff duties and responsibilities
- Manage SharePoint inventory repository and assign access levels to new hires as needed.
- Provide companionship to the consumer.
- Tutor students in various science courses, English and GED prep classes.
- Maintain a safe, supportive and therapeutic environment which fosters growth and rehabilitation.
Prepare your support staff resume
When your background is strong enough, you can start writing your support staff resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a support staff resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose From 10+ Customizable Support Staff Resume templates
Build a professional Support Staff resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Support Staff resume.
Apply for support staff jobs
Now it's time to start searching for a support staff job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How Did You Land Your First Support Staff Job
Are you a Support Staff?
Share your story for a free salary report.
Average support staff salary
The average Support Staff salary in the United States is $31,772 per year or $15 per hour. Support staff salaries range between $25,000 and $40,000 per year.
What Am I Worth?
How do desk clerks supervisors rate their job?
Support Staff reviews
Observing clients master new skills and interacting with client on daily.Providing new challenges and goals specific to client abilities.
Family members disregard for clients Rights and only seem to want clients funds.
To help most people out of their respective concern.
The scheduling can change at anytime. There are always shortage of workers to cover shifts especially overnight shifts. You can get stuck on a shift any given day. The people you work with has more issues than the people you are hired for to take care of. They can be lazy!!!
Updated January 8, 2025
