Support Specialist Jobs in Vista, CA

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  • Programs Specialist/Analyst

    Clean Energy Alliance 3.6company rating

    Support Specialist Job 6 miles from Vista

    Clean Energy Alliance (CEA) is the default energy provider for the cities of Carlsbad, Del Mar, Escondido, Oceanside, San Marcos, Solana Beach, and Vista. Established in 2021, CEA currently serves more than 250,000 residential and business customers and is focused on achieving 100% renewable energy by 2035 to reduce greenhouse emissions. Learn more at: *********************************** CEA employees operate in a hybrid environment, working from home most days and reporting to the office at least once per week. Occasional local travel is required to attend CEA events, meetings, conferences, and workshops. This arrangement may change as the needs of CEA change. The Role of the Programs Specialist/Analyst As the organization transitions from a successful start-up to a trusted, reliable, long-term clean energy provider, CEA is strategically expanding its team. The Key Accounts Specialist/Analyst is a new position that will report to the Key Accounts/Programs managers and be responsible for a wide range of duties. The Programs Specialist/Analyst will support a range of programs designed to educate, attract, and retain residential and non-residential customers. Key responsibilities include: •Support the coordination, management, and implementation of customer-facing programs by working closely with CEA staff, Board members, partner agencies, the Community Advisory Committee, and other stakeholders •Identify community outreach and education initiatives and priorities •Manage program budgets and research potential funding opportunities •Make presentations to community groups and coordinate event logistics •Attend community events within CEA's service area •Assist with program-related data collection, organization, and analysis •Lead the coordination, management, and implementation of customer-facing programs in support of transportation and building electrification throughout CEA's service area •Research potential funding opportunities and critically evaluate applicability, feasibility, and requirements •Track and report program success through metrics, analytics, customer relationship management tools, and other program tracking tools •Identify, recommend, and develop materials and web-based tools to drive customer program participation •Monitor program progress; issue progress reports on a regular basis; make recommendations for improved program delivery •Field calls from the public to answer program-specific questions; refer to other CEA team members and support personnel as necessary •Assist in drafting requests for proposals and in the selection of consultants •Assist with preparing staff reports and presentations for Board and Citizens Advisory Committee meetings The Ideal Candidate The ideal candidate for the Programs Specialist/Analyst position at CEA is a positive, collaborative, supportive team member who is passionate about public service, enjoys engaging with members of the community, and is committed to continuous improvement. This person has strong organizational skills and the capacity to manage multiple assignments concurrently. They are a skilled communicator who can write and present clearly and compellingly. The best qualified candidate is a collaborator who seeks input from and works effectively with people who have diverse views, interests, and backgrounds. They build and maintain trust-based relationships with community members, local businesses, other publicly owned utilities, and professional organizations. Experience with Excel, Power BI, Constant Contact, Microsoft Dynamics CRM, or Salesforce is highly desirable. The selected candidate will have a cooperative, flexible, and entrepreneurial attitude. They will be responsible, accountable, and efficient with their time. Qualifying Education and Experience This position may be filled at the Specialist or Analyst level, depending on the qualifications and experience of the selected candidate. The following criteria will be used to determine appropriate placement: Programs Specialist - Salary: $85,000 - $150,000 per year, DOQ. Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for acceptable job performance. Example combination includes a Bachelor's degree from an accredited college or university in communications, political science, sustainability, environmental science, business administration, or any other related field AND three (3) years experience in customer, governmental, or public relations, marketing, or sales. Prior experience working at a public utility or CCA is highly desired. A strong network of local contacts will be advantageous. Programs Analyst - Salary: $80,000 - $125,000 per year, DOQ. Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for acceptable job performance. Example combination includes a Bachelor's degree from an accredited college or university with major work in communications, political science, sustainability, environmental science, business administration, or any other related field AND one (1) year of experience in customer, governmental, or public relations, marketing, or sales. Prior experience working at a public utility or CCA is highly desired. A strong network of local contacts will be advantageous. Benefits: •Group health benefits with 100% employee and 50% dependent coverage for medical, vision and dental •Other insurance includes Long-Term Disability, Basic Life Insurance and Supplemental Life Insurance •Monthly technology allowance •Employer contributions into a 401(a) plan of 5% of salary with an additional match of employee contributions made to a 457(b) plan, up to 5% of salary •Vacation - 15 days per year increasing with years of service to a maximum of 25 days per year •Sick Leave - 8 hours per month, with maximum accrual of 144 hours per year •Paid holidays - 10 paid holidays plus winter break between December 24 - 31 How to Apply To be considered for this opportunity, please email your cover letter and resume to Cindy Krebs Consulting. Applications are due March 24, 2025. For additional information, please contact Cindy at ************** or ********************************
    $85k-150k yearly 5d ago
  • PLM Support Analyst

    Boot Barn 4.2company rating

    Support Specialist Job 47 miles from Vista

    REPORTS TO: DIRECTOR OF BUSINESS OPS & STRATEGY STATUS: NON-EXEMPT Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit - one handshake at a time. This role will support cross functional business functions within our Exclusive Brands team (Design, Tech Design, Product Development/Management) related to our PLM Software, Centric. We're looking for a self-starter who has strong communication and project/data management experience to collaborate with the IT PLM ADMIN and PLM Subject Matter Experts and Super Users. Essential Duties and Responsibilities Create + maintain the integrity of product data libraries including but not limited to Color, Raw Materials, Trims Under the guidance and management of the Director of Business Operations, develop PLM Change Management, Standard Operating Procedures, Step-by-Step Guides (Training tools) As a PLM Super User, you will support all training engagements internally and externally when requested Troubleshoot and escalate issues identified by business partners Demonstrates high level of quality work, attendance and appearance. Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management. Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices. Performs any other duties that may be assigned by management. Qualifications Strong communication, customer service, time management and organizational skills. 3+ years' experience with Microsoft Office 365 3+ Experience with Data Management, Data Entry 3+ years of work experience within the apparel and or footwear industry 2+ General understanding of Product Lifecycle Management 2+ years of experience working in PLM, preferably Centric Experience with project management activities a plus Competencies Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally. Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information. Boot Barn Benefits & Additional Compensation Opportunities Competitive hourly rate. Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. Paid Time Off plan for year-round Boot Barn Partners.** Medical, Dental, Vision and Life Insurance.** 401(k) plan with generous company matching. Flexible schedules and work/life balance. Opportunities for growth at every level - we are opening 50+ new stores each year. **For eligible Boot Barn Partners PAY RANGE: $28.00-31.00/hr.* *compensation varies based on geography, skills, experience, and tenure Physical Demands In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. Standing, walking and squatting less than fifty percent of the work shift. Required to lift, move and carry up to 40 pounds. Ability to read, count and write to accurately complete all documentation and reports. Must be able to see, hear and speak in order to communicate with partners and customers. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. [ ] Sedentary: Limited activity, no lifting, limited walking [ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking [ ] Moderate: Mostly standing, walking, bending, frequent lifting [ ] Arduous: Heavy lifting, bending, crawling, climbing Work Environment In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. Noise levels are considered moderate. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4. California Privacy Notice
    $28-31 hourly 4d ago
  • Information Technology Support Specialist

    Us Tech Solutions 4.4company rating

    Support Specialist Job 25 miles from Vista

    Duration: 12 Months Responsibilities Assist department employees with PC hardware/software issues. (Repair, Replacements, Upgrades) Assist HQ VIP/visitor with PC hardware/software issues. (Repair, Replacements, Upgrades) Network Support Management. Linux-based server management/troubleshooting PC asset management/documentation PC/System Vulnerability check / report / resolve Summary & report creation/maintenance including but not limited to AMRS, IRP, HQ, MNO Printer troubleshooting and support Qualifications & Experience Bachelor's degree in engineering required (computer science and engineering) 2~3 years of experience required Skills • Extensive Windows OS knowledge • Experience with Linux OS (ubuntu preferred) • Ability to assemble, maintain, and perform minor repairs on computer equipment and peripherals • Basic ability and knowledge for troubleshooting network issues. • Basic ability to work independently and manage one's time • Basic knowledge and ability to use Microsoft Office (Word, PowerPoint, Excel) About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: P Praveen Chary Email: **************************** Internal Id:25-34006
    $39k-65k yearly est. 3d ago
  • Project Support Coordinator

    Valta Energy

    Support Specialist Job 33 miles from Vista

    Job Purpose Reporting to the Sr. Project Manager of Development, the Project Coordinator will support the development and execution of commercial and industrial-scale renewable energy projects across the US. The Project Coordinator is an integral part for ensuring project success by assisting project management, development, and construction teams with scheduling, reporting, and various administrative tasks. This is a hybrid role. The ideal candidate will be working in the Dana Point or Ontario office 2x a week and onsite at projects in the LA metro area at least 1x per week. Responsibilities Project Support: Assist project managers and construction teams with scheduling, workforce planning, and administrative duties throughout the project lifecycle. Scheduling & Reporting: Create and update project schedules across the portfolio, including look-ahead schedules, master schedules, and critical path analyses. Compile and distribute regular reports on project progress, budgeting, resource allocation, and key milestones. Stakeholder Coordination: Work closely with subcontractors and vendors to obtain pricing, coordinate scheduling, and manage services for projects. Partner with procurement teams to schedule material and equipment purchasing and delivery. Assist with progress tracking, record-keeping, and closeout documentation, including commissioning and quality assurance deliverables. Action Plans Coordination: Collaborate across cross-functional teams to develop and execute action plans for project success, with oversight from the Project Manager. Administrative and Documentation Support: Maintain accurate and timely documentation, including RFIs, submittals, and other deliverables. Meeting Coordination: Schedule and prepare for team and stakeholder meetings, ensuring follow-ups on action items and effective communication. Quality Assurance Contribution: Support the implementation of standards and procedures to ensure compliance and project excellence. Minimum Qualifications Bachelor's degree in a related field (project management, business administration, engineering, or a related discipline). 2+ years of scheduling experience in the construction industry, with a strong preference for solar project experience. 4+ years of experience in the construction, engineering, or renewable energy industries (or an equivalent combination of education and experience). Proficiency in MS Project and Procore required, as well as the MS Office Suite, particularly Excel. Familiarity with permitting processes, construction standards, and renewable energy project management is a plus. Key Competencies: Attention to Detail: Ensures accuracy and thoroughness in all documentation and reporting. Scheduling Expertise: Skilled in creating and managing complex project schedules. Collaboration: Works effectively across teams and with external stakeholders. Technical Proficiency: Experienced in project management software and tools, including MS Project and Procore. Communication: Delivers clear and professional communication to clients, vendors, and internal teams. Problem-Solving: Anticipates project needs and develops proactive solutions. Adaptability: Thrives in a fast-paced, dynamic industry with evolving priorities. Characteristics Necessary for Success A collaborative mindset with a proactive, can-do attitude. Ability to work effectively in a fast-paced, evolving environment. Strong problem-solving skills and the ability to make informed decisions quickly. High attention to detail with strong organizational skills. Passionate about renewable energy and sustainability. Demonstrates integrity, accountability, and professionalism.
    $38k-55k yearly est. 3d ago
  • Administrative Support Specialist

    Kelly 4.1company rating

    Support Specialist Job 47 miles from Vista

    Kelly Services is excited to partner with Johnson & Johnson, a global leader in the medical device industry. We are seeking a highly organized and detail-oriented Administrative Support Specialist to support R&D initiatives in Irvine, CA. This role is ideal for candidates with strong administrative and project coordination capabilities, particularly in supporting cross-functional teams, managing documentation, and streamlining operational processes. Position Title: Administrative Support Specialist Schedule: 8AM-5PM Monday-Friday Compensation: $38 to $45 per hour (based on experience and qualifications) Benefits: Comprehensive Benefit Package Location: Irvine, CA Who We're Looking For: We recognize that candidates may not meet every single requirement. If you have a strong administrative background, excellent organizational skills, and a proactive approach to problem-solving, we encourage you to apply. Training will be provided in areas where development is needed. Key Responsibilities: Provide administrative and project coordination support to R&D teams. Maintain and organize documentation, including Device History Files and compliance records. Assist in budget tracking, purchase order reconciliation, and vendor management to ensure financial alignment. Coordinate contracts and logistics for healthcare professionals (HCPs) and research engagements. Support new product development activities, including material sourcing, supply chain coordination, and design control for development builds. Contribute to process improvement initiatives related to compliance, cost efficiency, and business continuity. Manage project communications, facilitate meetings, and provide regular updates to stakeholders. Utilize enterprise systems such as PLM systems, Totality, JDE, ARIBA, and Windchill to support project tracking and documentation. Qualifications: Bachelor's degree in a relevant field with 4-6 years of experience (or an Associate's degree with 6+ years of experience). Strong administrative and organizational skills, with experience in project coordination or support. Proficiency in MS Office Suite and enterprise systems (PLM, JDE, ARIBA, Windchill, etc.). Ability to multi-task, meet deadlines, and work in a fast-paced environment. Excellent communication skills, both written and verbal. Prior experience in medical devices, R&D, or product development is preferred but not required. Familiarity with financial tracking, supply chain coordination, and documentation management is a plus. Join a Leader in Medical Innovation At Johnson & Johnson, you'll have the opportunity to work on impactful projects that contribute to the advancement of healthcare. This is a chance to be part of a collaborative and innovative team that values professional growth, creativity, and teamwork. Apply today by submitting your resume for immediate consideration! Thank You, Kelly Services
    $38-45 hourly 4d ago
  • Community Solutions Technical Support Representative

    Spectrum 4.2company rating

    Support Specialist Job 25 miles from Vista

    The Community Solutions Repair Representative works under general supervision and is responsible for and provides technical support to customers experiencing technical issues related to their cable services. This includes troubleshooting problems with their cable/Xumo box, internet connectivity, and other related equipment. The Community Solutions Repair Representative will provide account management support in a manner consistent with Charter's policies, procedures and quality standards. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Answers phone calls, diagnoses issues, guides customers through troubleshooting steps, and assist with the activation of seamless connectivity and entertainment services within a call center environment. Identify potential sales opportunities to upgrade services. Responsible for providing quality service to customers via phone in account activation, maintenance, billing, problem solving, medication, enhancement, troubleshooting and, when required, de-activation. Handles full-service end to end billing related questions, issues and concerns ranging from general questions to payment related items as well as Video, Internet and Voice repairs by troubleshooting with customers to resolve difficult issue with video, data and phone services utilizing all available diagnostic tools and resources Answer customer calls, provide clear explanations of technical issues, and guide customers through solutions in a professional and patient manner Diagnose and resolve customer technical issues with internet, video, and phone services by asking probing questions to understand the problem and applying appropriate troubleshooting steps. Escalate complex issues to higher-level technical support teams when necessary Stays updated on the latest cable services, equipment, and features to accurately answer customer questions and address concerns Accurately document customer interactions, troubleshooting steps, and resolutions in the company's systems Assists field employees in setting up and authorizing customer accounts, schedules and cancels work orders for technicians Demonstrates accountability by following through on all necessary customer touch points with appropriate sense of urgency Works with upper management to streamline troubleshooting processes as well as create and maintain appropriate troubleshooting procedures Demonstrate flexibility by effectively handling additional tasks and assignments as delegated by management. Expectation to take on diverse and evolving responsibilities to support business objectives. Ability to perform other duties and/or projects as assigned. REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Knowledge of billing systems as well as troubleshooting for Video, Internet and Voice Demonstrated verbal and written communication skills Complex problem solving skills Customer Service Technical Support Proven follow-up skills, accuracy and attention to detail Demonstrated customer service skills, including positive phone demeanor Ability to effectively train and offer guidance to other representatives Proficiency with PCs, Microsoft Office Suite and general intranet navigation The successful Community Solutions Repair Representative will have an in-depth knowledge of the Company's Bulk/MDU offerings, technical requirements and billing information Required Education High school diploma or equivalent Required Related Work Experience and Number of Years Experience working in cable operations and/or telecommunications call center or equivalent combination of education and experience Customer Service Experience (1+ years) Technical Support Experience (1+ years) Preferred Related Work Experience and Number of Years Previous customer service representative experience 1+ WORKING CONDITIONS Normal office conditions Works various schedules including holidays #LI-MG1 COP150 2025-48891 2025 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $30.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
    $20-30.3 hourly 1d ago
  • Service Desk Specialist

    Akkodis

    Support Specialist Job 25 miles from Vista

    At Akkodis, we use our insight, knowledge, and global resources to make exceptional connections every day. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range from locating hard-to-find niche talent to completing quick-fill demands. Akkodis is seeking an Operations Support/Service Desk Associate for a contract role with a client located in San Diego, CA (Onsite) Pay Rate: $23.50/hr. Location: San Diego, CA 92101 (Onsite) Job Description: Our client is currently seeking an Operations Support/ Service Desk Associate. This is a unique opportunity to join our client's team to provide technical support, troubleshooting, and world-class customer service to our field sales reps. What you will do: Respond to telephone support inquiries from Financial Advisors, their supporting staff in field, and end clients. Provide technical assistance with system status, network connectivity, along with a variety of problems of all installed applications and software products supported by IT. Provide ongoing service focused support for all aspects of web portals, identify trends, and report trouble tickets to tier 3 support. You will be responsible for creating Raving fans by delivering excellent support to all of our advisor's end-clients. The goal is to build and maintain client loyalty as well as create the world's most referable platform. Responsibilities: Provide support to advisors and end-clients with the navigation and use of various systems associated with the Broker/Dealer Troubleshoot and resolve product or service problems, determining the cause and explaining the best solution to resolve the issue Resolve less complex problems immediately and direct complex inquiries to the IT Support team and/or vendor for resolution Utilize the CRM (Client Relationship Management) tool to record calls and status of all requests Provide follow-up to ensure full customer satisfaction Escalate requests to or consult with senior staff when solution is unclear Report problems with procedures and make suggestions for improvement Participate in special projects that enhance the overall advisor and client experience Provide support to our clients in all aspects of the Client and Advisor Portals Maintain high level standards of call handling requirements and quality review scores while adhering to assigned work schedule Provide training support on department process and system navigation Required Skills: Demonstrated technical acumen Understanding of MS Exchange and MS Office 365 Excellent typing skills Understands how to interact with and navigate web-based applications Strong orientation toward service Patience when working with callers that are less technically proficient Strong organizational skills Excellent interpersonal communication skills. Flexible and adaptable to change in a fast-paced environment Courteous and empathetic to customer concerns Able to work well independently and within a team environment. Ability to handle challenging calls with poise, patience and positive demeanor What you should to have: Minimum Education Required High School Diploma 3+ years of technology-based call center experience 3+ years of overall PC tech experience 3+ years of experience w/ Windows Previous customer service background and experience a plus If you are interested in this Operations Support/ Service Desk Associate (Onsite) then please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact Priyanka Khurana at ********************************* Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction records.
    $23.5 hourly 5d ago
  • Project Support Coordinator

    Insight Global

    Support Specialist Job 48 miles from Vista

    The Cvent Registration Coordinator will be responsible for using Cvent Flex event management software for the creation and launch of business meetings and events websites/invitations. The day-to-day responsibilities include using Cvent to create and launch registration websites, manage attendee lists, event communication and post-event reporting. Additional responsibilities include but are not limited to, compliance approvals, support training field personnel, and Continuing Education coordination. Position requires that meeting invitations are created and launched within given timeframes. A high volume of builds and launches is anticipated (approximately 20 - 25 per month). Effective customer service is a must as this position interacts with management, field personnel and internal customers. MUST HAVES: 1-2 years of experience using Cvent Flex event management software Excellent organization skills Works well under pressure and deadlines Ability to manage multiple registration projects/events at a time and balance work tasks Cvent Event Management Certification preferred Technologically advanced (Monday.com and Microsoft Teams experience) High degree of accuracy and attention to detail Demonstrated oral and written communication skills A professional demeanor and the ability to interact among varying degrees of management Compensation : $20/hr to $30/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $20 hourly 11d ago
  • Service Escalation Specialist

    Cetera Financial Group 4.8company rating

    Support Specialist Job 25 miles from Vista

    The Service Escalation Specialist will be a single point of contact for Service and Operations escalations for their assigned Regional Growth Teams. This is a hybrid role, 2 days weekly in office. Candidates must be located near an office hub: El Segundo, CA | San Deigo, CA | Dallas, TX | Des Moines, IA | St Cloud, MN | St Paul, MN | Schaumburg, IL. Core Responsibilities: Service & Operations Esclation Processing: The Service Escalation Specialist will be a single point of contact for STTO related escalations for the Regional Growth Teams. Capture feedback for Service Journey Continuous Improvement. Proactive review of cases for their assigned Regional Growth Team to pre-empt escalations. Thorough review of escalated cases, taking ownership and driving to resolution. Scope of support includes, but is not limited to: AdviceWorks Support NIGO and operations issues Expedition of processing Complex service needs ABR and Operations Handle complex case resolution according to stated service levels. Pod aligned KPIs for retention and OSAT & TNPS. Prompt escalation of service or operations issues for At-risk Advisors to Advisor Experience Specialist for awareness. Requirements: 1-3 years of experience in Service, Sales Support, Operations and/or Relationship Service Experience Desired Knowledge, Skills, and Abilities: SIE and Series 7 Licensing Bachelor's Degree or Equivalent Experience Intermediate to Advanced Level of Knowledge of AdviceWorks Travel Requirements: Not Required Compensation: The base annual salary range for this role is $60,000 - $80,000, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Us What we give you in return: Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship. Easy access to mental health benefits to meet our team members and their families where they are. 20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 day of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities. 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years. Paid parental leave to support all team members with birth, adoption, and foster. Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more. Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions,and Cetera Financial Specialists. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note : this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.
    $60k-80k yearly 19d ago
  • PPC Specialist

    LHH 4.3company rating

    Support Specialist Job 47 miles from Vista

    LHH is partnering with our City of Industry, CA sporting/entertainment client to recruit a PPC Specialist to join their team on a permanent basis. In this role, you will be managing all paid ad campaigns through Google for their 90+ locations. Most of your time will be spent tracking campaign performance and optimizing for best results. You will be the lead for all things PPC, running point on each campaign, creating ad copy and managing a large budget for paid ads. To be a fit, you should bring 4+ years of PPC management with some of that being in-house for a brand as well as experience with Google Ads and large budgets. Comfort in a fast paced environment with general digital marketing skills is also preferred. This is a perfect time to join this growing team! You will be reporting to the General Manager who is excited to help build this function for the organization. This is a fully onsite role in Irvine, CA. This is a permanent role with a salary ranging between $80,000-$110,000 with opportunity for bonus based on OKR expectations and relevant experience. Benefits include paid holidays, 401(K) with company matching, medical, dental and vision insurance. You will: Lead all PPC campaigns for the 90+ locations, effectively prioritizing workload effectively, including campaign tracking and optimization. Perform keyword research to find opportunities for improvement, while monitoring and adjusting budget allocations to ensure effective use of targeting to achieve KPIs. Create, manage and optimize Google Ad campaigns, developing ad copy and landing pages optimized for conversion and relevance. Closely monitor and analyze campaign performance and provide reports to the department, showcasing successes as well as opportunities for improvement. Stay up to date on industry trends as well as new features and updates within the Google Ads platform. Collaborate with various marketing and analytics departments to ensure each campaign aligns with client objectives. Your profile should include: 4+ years of Google Ads experience Comfort and experience working with large scale budgets over $1M Extensive experience and knowledge with keyword research and success creating high converting ads Familiarity with Google Analytics Excellent written and verbal skills Sound like you? This is an exciting opportunity to help create change and boost revenue and growth for a well-established organization. You'll be working with a high energy leader and a team excited to have you on board. Candidates comfortable being fully onsite and aligned with the above are encouraged to apply!
    $80k-110k yearly 16d ago
  • Fine Jewelry Specialist

    Circa 4.4company rating

    Support Specialist Job 48 miles from Vista

    Fine Jewelry Buyer We are Worthy & CIRCA Jewels. Our combined businesses are here to remake the world of pre-owned luxury jewelry. We use our expertise, technology and connections to get jewelry sellers the absolute most for their jewelry. We are passionate about quality, sustainability, and the valuation of finely crafted jewels. Today, we are the most trusted buyers of diamonds, fine jewelry and luxury watches on the planet. We are a group of people that are not only passionate about our work but about each other and our customers. Our flat hierarchy and organizational structure create an open environment where all feel comfortable to voice ideas, and we love the smart, creative minds of people who take pride in what they do. What You'll Do Meet with clients, evaluate jewelry items for purchase both virtually and in-person. Build and cultivate a seller community in your location. Manage a schedule of physical and virtual appointments. Use your trust-building skills to make offers to clients to purchase their jewelry. Take part in ongoing training with the buying team on new and existing trends. Follow up with clients to produce results gaining insight into client experience through various proprietary software programs. Manage inventory entries and shipments for the purchased product. Report purchase activity to municipal authorities. Who You Are Strategic thinker, capable of conceptualizing, developing and articulating strategic vision and influencing an organization to move toward that vision Proven track record of delivering results in a dynamic, high-growth environment Drives toward goals, takes initiative A strong, and kind communicator with professional direct verbal & written skills Ability to work cross functionally with different teams and company stakeholders Highly organized with the ability adapt to changing business needs and ability to manage multiple moving parts Self-motivated and results-oriented, strategic thinker with an ability to learn, contribute, and are willing to take full ownership over Seller Support What You Have Ability to participate and complete a three-month training period in New York City. Completed coursework from the GIA or other relevant trade associations; GG certification preferred. Experience in the luxury goods industry and interfacing with clients in-person required. Excellent interpersonal skills with the ability to cultivate good working relationships both internally and externally. Strong analytical and organizational skills with knowledge of Microsoft Office and other relevant applications. What We'll Give You A supportive, inclusive culture in an organization that values your contributions Opportunities for personal and professional growth through work experience and mentorship An attractive and equitable compensation package, including salary, performance based bonus, and stock options A robust benefits program featuring generous PTO, comprehensive medical, dental, vision and other health benefits, 401K plan, commuter program, learning & development resources, health & wellness perks (i.e. free therapy sessions, discounted pet insurance) and so much more
    $41k-67k yearly est. 10d ago
  • Senior Advanced Engineering Support Specialist

    General Dynamics Mission Systems 4.9company rating

    Support Specialist Job 36 miles from Vista

    Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 8+ years of job-related experience, or a Master's degree with 6+ years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Imagine a world-class engineering environment. Now add a team of exceptional talent along with technologies that are so advanced they're often classified. That's what you'll find at General Dynamics Mission Systems. Here you'll lead amazing engineers as they invent the technologies, products and services that help our service members, intelligence analysts and first responders keep our nation safe. If you want the chance to lead, it's time to bring your talent to General Dynamics Mission Systems. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between. As the Senior Advanced Engineer Support Specialist, you'll participate in the planning of technical approaches, resources, schedules, budgets and equipment required for the testing and evaluating of new systems, products and special devices. Utilizing your expert knowledge and understanding of test engineering concepts and principles, you'll prepare test and diagnostic programs, design test fixtures and equipment, and complete specifications and procedures throughout the engineering development lifecycle. What you'll experience: Technologies that aren't just top-notch, they're often top-secret A team of bold thinkers committed to exploring what's next Opportunities to gain new knowledge - as it's discovered Perform software and hardware installations of network equipment Travel both OCOUNS and CONUS 50% of time. What you bring to the table: Test program leadership experience including planning, approach, development, review, execution, and close out activities Dedication to finding the best engineering solutions with a commitment to process and quality Openly contributes to the development of new theories and methods to enhance productivity and efficiency, solicits input, and optimizes solutions Outstanding communication skills for frequent contact with managers, project teams across the company and external customers and vendors What sets you apart: Team player who thrives in collaborative environments and revels in team success, meeting and exceeding personal and team commitments Ability to grasp and apply new information quickly and handle increasing responsibilities with growing complexity Commitment to ongoing professional development Creative thinking with the ability to multi-task Fully proficient understanding of earned value tools and preparation of variance analysis reports (VAR) Mastery of the systems under development, and the methods and tools used to test them Workplace Options: This position is fully on site. Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $143,000.00 - USD $155,000.00 /Yr. Company Overview At General Dynamics Mission Systems, we rise to the challenge each day to ensure the safety of those that lead, serve, and protect the world we live in. We do this by making the world's most advanced defense platforms even smarter. Our engineers redefine what's possible and our manufacturing team brings it to life, building the brains behind the brawn on submarines, ships, combat vehicles, aircraft, satellites, and other advanced systems. We pride ourselves in being a great place to work with this shared sense of purpose, committed to a diverse and exciting employee experience that drives innovation and creates a community where all feel welcome and a part of something amazing. We offer highly competitive benefits and a flexible work environment where contributions are recognized and rewarded. To see more about our benefits, visit ************************************************************* General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran
    $143k-155k yearly 23d ago
  • Behavioral Support Specialist Eligibility Pool - AC/Special Services (Open until filled)

    California Department of Education 4.4company rating

    Support Specialist Job 38 miles from Vista

    Education/Experience: Combination of training, experience, and/or education equivalent to the completion of college-level courses in psychology, special education, or related field and three (3) years of related experience. Valid CPR Valid CA Driver's License Availability of private transportation (mileage expense allowance provided) Required Exam: Must pass the SUHSD Instructional Assistant proficiency exam or have completed 48 college credits Application Materials Required: Resume Three (3) Letters of Reference/Recommendation and/or three (3) Classified Reference forms dated within the last two years; all letters must be dated. All external and substitute applicants must attach the following with their application: Current Resume Three (3) letters of recommendation and/or three (3) Classified Reference forms dated within the last two years; all letters must be dated. Note: All required certifications listed on the job posting must be uploaded to the application; no exceptions. *Internal applicants require a current resume and are highly encouraged to submit three (3) current letters of recommendation and/or three (3) Classified Reference Forms* Requirements / Qualifications About the Employer Imagine a school district that wins the San Diego County Academic Decathlon eight years in a row, that guarantees a college education to entire grade levels of children and where students excel in the arts as well as the classroom. At the Sweetwater Union High School District, our students and staff members have accomplished those feats and many more. Founded in 1920, the Sweetwater District has grown to approximately 34,000 students in grades 7 through 12 and more than 10,000 adult learners. The district's 32 campuses are located in the cities of Chula Vista, Imperial Beach, National City and San Diego, including the communities of Bonita, Eastlake, Otay Mesa, San Ysidro and South San Diego. California's richness in cultural, linguistic and economic diversity is reflected in Sweetwater's student population, which includes Hispanic, Filipino, African-American, Asian and other ethnicities. Approximately half of Sweetwater's students speak a language other than English at home. View Job Description For more information about this position, go to the pdf file here ********************************************************************************** SUPPORT SPECIALIST-**********1550.pdf
    $50k-80k yearly est. 60d+ ago
  • Technical Support and Training Specialist

    Tactical Engineering & Analysis 4.0company rating

    Support Specialist Job 25 miles from Vista

    As Technical Support Specialist you will be responsible for providing technical support for Tactical Data Link (TDL) products developed by the US Navy. This includes performing systems installation and training at customer sites world-wide, as well as performing product verification testing as a member of the software development test team. Work will be performed at the Naval Information Warfare Systems Center (NIWC) San Diego, CA. Responsibilities Essential Functions/Job Duties: Provides customer technical support for TDL products including Data Link Test Tools (DLTT) and Link Monitoring and Management Tool (LMMT). Performs software installation and checkout, develops installation and checkout test plans and procedures. Develops training material and delivers customer training Analyzes customer reported trouble reports. Performs testing at US Navy labs to recreate customer issues. Supports software verification testing of TDL products. Performs test execution in US Navy labs, generates test status reports and submits trouble reports for software defects. Participates in project status meetings. Conducts technical reviews of product documentation including Software User Manuals, Software Version Descriptions and Quick Reference Guides. Equipment Used: Personal Computer (PC) based systems and test equipment JTIDS/MIDS Radio Terminals. Typical Working Conditions: General office environment Computer/Equipment lab Essential Physical Tasks: Ability to deliver equipment to field locations, including ability to lift 20 lbs. Ability to use a personal computer, keyboard and mouse on a consistent basis. Potential domestic and international travel by automobile, air, etc., less than 20% of the time. Written Communications: Generates required documents including training presentations, test plans, test procedures, status reports and software TRs. Operates standard computer based business tools including Microsoft Word, Excel and Powerpoint. Verbal Communications: Delivers technical training presentations to TCS customers Ability to communicate with customers to resolve complex technical issues. Qualifications Skills / Qualifications: Five (5) years experience as a technical support or test engineer working Tactical Data Link (TDL) related products and test tools to include: JTIDS/MIDS Link 16 terminals LMMT, DLTT, Command and Control Processor (C2P) Common Data Link Management System (CDLMS) Air Defense Systems Integrator (ADSI) Multiple Link System Test and Trianing Tool (MLST3) Joint Range Extension (JRE) Gateway In depth knowledge of Link 16 protocol, message standards, network design and itnerfaces including line of sight (JTIDS/MIDS terminals) and beyond line of sight (JREAP, S-TADIL J). Proficiency in computer network protoicols and interfaces inclding TCP/IP and Ethernet. Customer Interface Activities: Ability to effectively communicate with the Customer, Naval Information Warfare Center's staff, and peer contractor personnel. Project Management Tasks: Ability to manage and prioritize tasks to ensure optimum productivity. Work Schedule: 9/80 The ability to work non-standard work hours and schedules in support of project requirements. Minimum Education Requirements: High School diploma or GED Bachelors Degree desired in a relevant technical discipline. Required Certifications: Information Assurance Technical (IAT) Level 1 Pay Range: $76,000.00 to $104,000.00 DOE U.S. Citizenship is required Security Clearance: Secret Candidates must have an active clearance OR the ability to obtain a US Government security clearance, and will be subject to a US security background investigation (i.e. favorable background investigation / credit score). Additional eligibility requirements for access to various levels of classified information may also be required. An active security clearance is highly desirable. Tactical Engineering & Analysis, Inc. is an Equal Employment Opportunity/Affirmative Action/Minority/Female/Disability/Protected Veteran Employer
    $76k-104k yearly 37d ago
  • Lead External 3P Service & Support Specialist

    Rivian 4.1company rating

    Support Specialist Job 47 miles from Vista

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Responsible for the coaching, development, performance, and engagement of a Network Support team. You will Ensure that the team is providing exceptional collision support for Rivian owners, and Certified Collision Centers through an omnichannel solution (voice calls, emails, chat). You will supervise, coach, and provide regular feedback to your team ensuring that they are meeting the needs of our Rivian Customers and Partners. As a robust support-focused leader, you will supervise the daily operations of the Support Team by monitoring, developing, and supporting the Network Support Specialist. You will also support the day-to-day duties of your counterparts with regards to addressing the needs of our Certified Collision Centers and Rivian owners. Responsibilities Support the execution of parts and technical support for external 3P certified collision, non-certified collision, and independent service providers Ensure external 3P service and collision center customers receive industry leading customer support Support our external 3P service and collision center customers digitally with any technical or operational questions Identify training needs or process improvement through the interactions with the external 3P service and collision centers Ensure that processes are developed, assessed, communicated, and administered in compliance with Rivian's objectives Assist with the operations and the success of supporting the needs of the external 3P Service, certified, and non-certified collision centers Collaborate cross-functionally with the Service Engineering & Operations Organizations to obtain the info or direction you need to pass down to the inquiring business Create, track, and manage support tickets on any inquires you work on for all inquiries Engage with external 3P service and collision centers regarding program performance and repair quality standards Must be able to complete support tickets and inquiries in a compressed timeline Monitor and review all collision support tickets and Inquiries. Support Escalations from the Network Support Team members. Lead weekly team meetings and scheduling individual 1:1 meetings with your counterparts to ensure direct support for any issues or concerns they may be facing and provide an open space for discussion. Identify and support potential development needs among the team. Working cross functionally to ensure your team's needs are addressed and supported. Work to identify and call out the need for support or tools that can be created to support the day to day needs of your team. Track and share reporting with management on the current caseload and data collected from Salesforce. Delegate and track the progress of projects which will be lead by members of the Network Support Team. Act as a subject matter expert both for your team as well as internal/external partners for processes related to our collision support desk processes. Qualifications Collision Repair and Mechanical Repair Degree or equivalent experience 3 + year's of Service or Collision experience 3+ years of Call Center Experience is a plus Knowledge in Electric Vehicle estimation is a plus Experience writing service or OEM or Dealerships is a plus Understanding of collision repair practices and processes used in collision repair is a plus OEM specific collision repair training(s) or mechanical repair training is a plus Effectively handle multiple priorities, organize workload, and meet project deadlines Ability to work independently, accurately, and effectively in performing task or duties as assigned to completion Professional demeanor, strong communication, writing and presentation skills Knowledge in Salesforce, Smartsheets, and Lucid Charts is a plus High proficiency in Microsoft Word, PowerPoint, Excel, SharePoint, and Outlook Capable of working efficiently in a start-up environment Willingness to work in a strong cross functional environment Ability to manage multiple projects across varying geographic locations simultaneously Appropriate interpersonal styles and communication methods to work effectively with internal and external partners Ability to travel 25% Must possess a valid driver's license Pay Disclosure Salary Range/Hourly Rate for Illinois Based Applicants: $79,700 - $99,600 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment Salary Range/Hourly Rate for California (Non-SF Bay Area) Based Applicants: $87,300 - $109,100 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment Salary Range/Hourly Rate for California (SF Bay Area) Based Applicants: $94,900 - $118,600 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Collision Repair and Mechanical Repair Degree or equivalent experience 3 + year's of Service or Collision experience 3+ years of Call Center Experience is a plus Knowledge in Electric Vehicle estimation is a plus Experience writing service or OEM or Dealerships is a plus Understanding of collision repair practices and processes used in collision repair is a plus OEM specific collision repair training(s) or mechanical repair training is a plus Effectively handle multiple priorities, organize workload, and meet project deadlines Ability to work independently, accurately, and effectively in performing task or duties as assigned to completion Professional demeanor, strong communication, writing and presentation skills Knowledge in Salesforce, Smartsheets, and Lucid Charts is a plus High proficiency in Microsoft Word, PowerPoint, Excel, SharePoint, and Outlook Capable of working efficiently in a start-up environment Willingness to work in a strong cross functional environment Ability to manage multiple projects across varying geographic locations simultaneously Appropriate interpersonal styles and communication methods to work effectively with internal and external partners Ability to travel 25% Must possess a valid driver's license Support the execution of parts and technical support for external 3P certified collision, non-certified collision, and independent service providers Ensure external 3P service and collision center customers receive industry leading customer support Support our external 3P service and collision center customers digitally with any technical or operational questions Identify training needs or process improvement through the interactions with the external 3P service and collision centers Ensure that processes are developed, assessed, communicated, and administered in compliance with Rivian's objectives Assist with the operations and the success of supporting the needs of the external 3P Service, certified, and non-certified collision centers Collaborate cross-functionally with the Service Engineering & Operations Organizations to obtain the info or direction you need to pass down to the inquiring business Create, track, and manage support tickets on any inquires you work on for all inquiries Engage with external 3P service and collision centers regarding program performance and repair quality standards Must be able to complete support tickets and inquiries in a compressed timeline Monitor and review all collision support tickets and Inquiries. Support Escalations from the Network Support Team members. Lead weekly team meetings and scheduling individual 1:1 meetings with your counterparts to ensure direct support for any issues or concerns they may be facing and provide an open space for discussion. Identify and support potential development needs among the team. Working cross functionally to ensure your team's needs are addressed and supported. Work to identify and call out the need for support or tools that can be created to support the day to day needs of your team. Track and share reporting with management on the current caseload and data collected from Salesforce. Delegate and track the progress of projects which will be lead by members of the Network Support Team. Act as a subject matter expert both for your team as well as internal/external partners for processes related to our collision support desk processes.
    $94.9k-118.6k yearly 14d ago
  • Media Support Specialist CA

    People Technology and Processes 4.2company rating

    Support Specialist Job 37 miles from Vista

    Job Details Coronado, CA $32.44 - $37.01 HourlyDescription PWS Title: Media Support Specialist Clearance Type: Secret Responsibilities (including but not limited to): Create, develop, and manage digitally crafted learning materials. Create courseware through audio narration and editing, digital video production, and video duplication. Assist with setting up and designing the multimedia studio and overseeing equipment management and maintenance. Create and upload all multimedia products across SIPR and NIPR multimedia managed platforms. Provide guidance to the Government task lead on optimizing video product accessibility using categories, tags, galleries, and groups. Create rich media courseware by utilizing commercial tools such as, but not limited to Di Vince video editing, Photoshop, and the Adobe Suite (including Premier Pro, After Effects, and Audition). Produce multimedia content for faculty and staff using approved production practices. Create instructional tutorials for applications such as Microsoft Teams, Microsoft SharePoint, and other virtual platforms. Create video content Duplicate and convert DVDs. Produce video content for NLEAD faculty and staff using non-linear editing (NLE) software such as, but not limited to Adobe Premiere Pro, still cameras, and audio editing tools/equipment Qualifications SECRET clearance required. BA/BS in Digital Multimedia Design or similar. Shall have 6 years of on-the-job experience within the last 10 years and with portfolio available upon request. Video and Audio (emphasis on audio applications, levels, mixing, etc.) production experience. Experience with graphics and branding. Experience operating personal computers, Microsoft Office, Adobe based audio/video software.
    $60k-92k yearly est. 60d+ ago
  • Legal Support Specialist - Corporate

    Greenberg Traurig 4.9company rating

    Support Specialist Job 25 miles from Vista

    Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for a Legal Support Specialist in the Corporate department of our San Diego office. We offer competitive compensation and an excellent benefits package. Position Summary: This position supports up to three or more attorneys in a secretarial capacity. Provides a wide range of administrative, clerical and document processing services in the assigned department(s). Prepare legal documents and correspondence such as stock purchase agreements, shareholder agreements, stock certificates, SEC documents, bylaws, articles of incorporation and minutes maintenance, minute books and filing with the Secretary of State. M&A and experience handling securities filings. Experience in corporate real estate and real estate finance matters, as is experience with title/survey and easements. Candidate should also be flexible to work overtime as needed. Duties & Responsibilities: Maintains legal files (both paper & electronic), organizes and files documents in designated order, as well as prepares, keyboards, enters, proofreads and processes legal and administrative correspondence Processes time entry, opens new matters, drafts engagement letters and audits responses, makes travel arrangements, processes reimbursement expenses, maintains calendar, collates information, writes reports, prepares agendas, reviews and prepares billing invoices, and other administrative duties, as needed by the department Manages phone lines for supported attorneys, fields calls and conveys messages as necessary Communicates with clients, opposing counsel, courts, and liaisons Updates case information, scans documents, keyboards legal documents, and conducts research Manages document deliveries and tracks final executed documentation. Assists in preparing closing transcripts and legal documents to database for ongoing transactions Performs receptionist tasks as backup to regular receptionist. Assists with overflow work and other projects as assigned Performs overflow typing, filing, or photocopying as time permits and as requested by other attorneys Coordinates and manages multiple transactional closings including, private company financings, mergers and acquisitions, joint ventures, real estate acquisitions, dispositions, and financings, and strategic investments. Assists with drafting board and shareholder resolutions; assists with due diligence procedures, online and factual searches; organization of due diligence materials Assists with entity formation, including corporate name availability and reservation thereof; assists with drafting of corporate organizational documents; assists with operations of corporations and corporate records maintenance; prepares foreign qualifications, dissolutions and withdrawals Assists with the preparation and filing of UCC filings including continuation and termination statements; analyzes UCC search results; researches filing requirements in various states; calendars expiration dates Preparation and filing of documents and forms for ongoing corporate operations, including directors and shareholders' resolutions, amendments to articles of incorporation and bylaws, applications for authority to do out-of-state business Prepares stock option agreements and stock certificates; maintains stock ledgers and capitalization tables Reviews and analyzes lien search reports and intellectual property search reports and prepares intellectual property filings Prepares all documents required to form corporations, partnerships and limited liability companies Prepares documentation for amendments, withdrawals, mergers and dissolutions of corporations, partnerships and limited liability companies Prepares qualification documents for foreign jurisdictions Drafts secretary's certificates, bylaws, operating agreements and resolutions, drafts secretary's certificates, bylaws, and resolutions Maintains entity minute books and entity ledgers for various clients; Prepares applications for federal employer identification numbers Redlines and proofreads documents; drafts audit response letters Conducts research and performs library and online searches; retrieves reference materials from outside libraries that may not be readily available Assists in real estate due diligence, including title and survey review, and the preparation of lease abstracts Coordinates closing details with title companies and escrow agents If required, prepares SEC filings, both corporate and Section 16, and with regard to securities offerings; respond to the requirements of the Securities Acts of 1933 1934 filings; prepares Rule 144 opinion letters; assists with preparation and organizations of documents related to public company transactions; draft Form S-8s Assists with other department activities as needed, and performs additional duties and responsibilities as assigned Skills & Competencies: Established understanding of corporate securities practice specific procedures as they relate to corporations, partnerships and individuals Comprehension of a variety of legal court documents, including complaints, answers, rulings, judgments, affidavits, motions, reports, memos and correspondence Ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs Strong attention to detail, organizational skills and ability to manage time effectively Excellent interpersonal skills, communication skills and the ability to collaborate well in a team Position also requires the ability to work under pressure to meet strict deadlines Qualifications & Prior Experience: Bachelor's Degree or equivalent experience is preferred Minimum 5-7 years of experience as a legal secretary working in a business law practice, with exposure to corporate securities work Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document management and other office technologies Exceptional computer skills with the ability to learn new software applications quickly The expected pay range for this position is: $34.24-$47.46/ hour Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets. Greenberg Traurig is committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases. Exemplifying our commitment to promoting inclusion and equity across our platform, the firm participates in the Mansfield Rule Certification Program (Mansfield). Mansfield, which is facilitated by The Diversity Lab, focuses on equal opportunity, fairness, and inclusivity. The Mansfield requirements are anchored in the consideration of expanded talent pools considered for select positions and open roles within the law firm and the implementation of and access to transparent processes. Utilizing the Mansfield framework, the firm's progress and outcomes are measured and documented through Mansfield Certification Plus Metrics. In 2023, GT achieved Mansfield 6.0 Certification Plus. We are excited about our ongoing participation in Mansfield given the program's alignment with the firm's commitment to opportunities for advancement that are inclusive for everyone. Providing your data during the application process helps us with achieving our goals and with meeting reporting/record-keeping obligations under federal and state law and other legal requirements. Providing your data is entirely voluntary and will not be considered in the hiring process or thereafter. Any information that you do provide will be treated confidentially.
    $34.2-47.5 hourly 2d ago
  • Compliance Support Specialist

    Tempo Communications

    Support Specialist Job In Vista, CA

    Job Details Legal Address - VISTA, CA $20.00 - $24.00 HourlyDescription At Tempo Communications, we design and develop cutting-edge test equipment that enables global leaders in high-speed copper, fiber, and wireless communications. Our solutions power the world's top service providers, and we're seeking a passionate and driven Compliance Specialist to join our innovative team. If you're excited about ensuring product compliance in a fast-paced, high-tech environment, we want to hear from you! Job Summary: As a Compliance Specialist at Tempo Communications, you'll play a critical role in maintaining the integrity of our product development process. You will work closely with our product development teams, external vendors, and regulatory bodies to ensure our raw materials and products meet essential compliance standards such as RoHS/REACH, Proposition 65, the Toxic Substances Control Act, and lithium-ion battery regulations. Your expertise will help us streamline compliance processes, contributing to both the success of the company and the satisfaction of our global customers. What You'll Do: • Compliance Management Lead the charge in generating and processing compliance requests for raw materials and finished products. Verify vendor responses and track the status of compliance documents in our system. Upload and maintain vendor compliance data in our Great Plains (GP) MRP system to ensure accurate and up-to-date records. Review and update manufacturer part numbers to keep compliance information current. • Supplier Evaluation & Communication Collaborate with top-tier suppliers to verify their compliance data and certifications. Enter critical information like documentation validity dates and follow up with vendors as necessary to ensure continuous compliance. Annually re-send evaluations to key suppliers to ensure they are up-to-date with current regulations. • Regulatory Monitoring & Updates Stay ahead of the curve by maintaining memberships and access to regulatory updates related to statutory requirements and emerging compliance topics. Analyze and distribute essential compliance information to relevant departments across the company. Create compliance certifications and reports as needed for customer requests and regulatory audits. What We're Looking For: • Skills & Expertise Proficiency with Microsoft Great Plains (GP), Microsoft Office (Word, Excel), and Adobe Acrobat. Solid understanding of ISO processes, purchasing workflows, and statutory/regulatory requirements relevant to electronics. Familiarity with Bill of Materials (BOM) structures, materials, and manufacturing processes is essential. • Experience Prior experience with regulatory compliance, ideally in the electronics or telecommunications industries, is highly preferred. Knowledge of compliance topics such as RoHS/REACH, Proposition 65, and other environmental and safety regulations will give you an edge. Why Tempo Communications? Innovative Environment: Work with cutting-edge technology and a team of like-minded professionals dedicated to driving industry standards forward. Growth Opportunities: As a rapidly growing company, we offer ample opportunities for professional development and career advancement. Impactful Work: Your role will directly influence the quality and compliance of products used by global leaders in telecommunications and tech. Collaborative Team: You'll work in a supportive, collaborative environment where your contributions are valued, and your voice is heard.
    $39k-65k yearly est. 33d ago
  • NCSH Residential - Peer Support Specialist

    Healthright 360 4.5company rating

    Support Specialist Job 10 miles from Vista

    HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention. Benefits and perks: HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more! Employees qualify for public loan forgiveness programs Training and professional development opportunities Work with mission driven, compassionate colleagues and make a difference every day in the work that you do. North County Serenity House (NCSH), a program of HealthRIGHT 360, is a residential women's substance use disorder treatment program, that focuses on pregnant and post partum women. The 117-bed program allows women to bring their children to treatment. A multidisciplinary program that focuses on harm reduction and trauma informed care, the program allows for therapeutic care focusing on whole person treatment. The Peer Support Specialist will have experience or personal knowledge of behavioral health issues and services. The Peer Support Specialist provides culturally competent and trauma informed services that promote recovery, engagement, socialization, self-sufficiency, self-advocacy, development of natural supports, and identification of strengths. The Peer Support Specialist will be responsible for providing relapse prevention services, coaching, supporting links to community resources, or education to help participants achieve their goals. Key Responsibilities Individual Treatment Responsibilities: Provides support by drawing on own experiences and professional skills to build a trusting relationship with participants. Serves as a mentor and role-model to participants. Provides consultation to treatment team members from a professional perspective support professional effectiveness and empower the participants we serve. Advocate for participant needs and participates in treatment planning. Research and share information about community resources that will assist participants both during and after treatment. Maintains confidentiality of all participants. Provides input to develop and improve program services. Demonstrates excellent listening and communication skills and a supportive attitude towards participants and treatment team members. Work in collaboration with treatment team members to identify other services needed that may include, but are not limited to assistance with housing, benefits, education, employment, transportation, childcare, and medical needs. Assist treatment team members and participants in developing independent living skills to promote independence and self-sufficiency. Peer Support Specialist will maintain Healthright360 and San Diego County Documentation standards. Treatment Setting Responsibilities: Works as an active team member and closely collaborates with internal and external team members. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents participant updates and incidents. Performs periodic walkthroughs to ensure and maintain the safety and security of the facility. As needed, accompanies participants to offsite appointments related to their treatment. Attends required trainings and meetings. Documentation Responsibilities: Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant. Maintain documentation in compliance with agency, HIPAA, 42CFR, and funder standards. Properly documents all services provided. Completes required agency assessments in timely manner. Ensure that all clinical documentation is completed in a timely and accurate manner and entered in the various electronic systems. Documentation will be in accordance with CalAim documentation standards. General Responsibilities: Complies with agency's policies and procedures. Attend and actively participate in internal and outside meetings as assigned. Ensure providing quality services through compliance with training requirements. Arrange work schedule in accordance with agency's needs that may include weekends, and holidays. Meet expected performance standards as assigned by supervisor. And, other duties as assigned. Position Requirements: High School Diploma or Equivalent Peer Specialist Certification A valid California driver's license and automobile insurance Desired: Bilingual English/Spanish Training: Required: State approved certification program (CalMHSA) Knowledge Required: - Candidate must be a current or former recipient of mental health and/or substance use services or an immediate family member of someone who was a recipient of mental health and/or substance use services. - If candidate or immediate family member received treatment from any of the HealthRIGHT 360 family of programs, he or she must be at least 12 months into their recovery and receive any on-going treatment from an outside agency - Demonstrate some knowledge of mental health, substance abuse prevention, and supplemental community resources - Must have knowledge and experience of co-occurring disorders - Maintain a level of progression toward self-sufficiency - Possess the ability to communicate effectively, motivate, and assist participants We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Other details Pay Type Hourly Min Hiring Rate $21.84 Max Hiring Rate $23.40
    $21.8 hourly 60d+ ago
  • Support Specialist - TAY

    YMCA of San Diego County 3.7company rating

    Support Specialist Job 10 miles from Vista

    The Support Specialist is responsible for providing program assistance, guidance, crisis support, and administrative support to Youth & Family Services projects. This position will assist weekly with participant engagement, resource navigation, and participant group while using appropriate research methods to conduct duties, as well as, lead group exercises, develop professional rapport with participants, and monitor participant progress throughout the duration of the program. The Support Specialist is responsible for applying an intersectional, anti-racist, and equity lens to our work that lifts up and centers Black, Indigenous, People of Color, non-binary, and trans, and LGBTQ+ communities and youth. Learn more about YMCA Youth and Family Services programs CLICK HERE For more on Employee Perks, click on this link: Employee Benefits | YMCA of San Diego County (ymcasd.org) WORK DESIGNATION: In-Person - Escondido Please note that the work designation may change based on business needs. PROGRAM SUMMARY: TAY Services: We are dedicated to empowering transition-age youth (TAY) who face significant challenges, such as homelessness, abuse, and other obstacles, by guiding them toward healthy, successful adulthood. The transition to adulthood is a crucial developmental stage, and it becomes even more difficult when a young person lacks a strong support network and encounters multiple barriers. Our innovative and impactful programs provide a safe, welcoming environment where these young individuals can thrive. TAY Drop-in Centers: We offer safe, inclusive, youth-led drop-in resource centers throughout North County San Diego, dedicated to supporting transition-age youth (TAY). Our approach is grounded in a deep understanding of, and sensitivity to, the trauma many of the youth we serve have experienced. The young people who access our services come from diverse backgrounds and life experiences. TAY Drop-in services go beyond meeting basic needs-they also provide vital support for higher-level needs, such as clinical services, resource navigation, and housing assistance. We emphasize employment, education, and connecting youth to safe housing options. The Support Specialist is responsible for providing program assistance, guidance, crisis support, and administrative support to Youth & Family Services projects. This position will assist weekly with participant engagement, resource navigation, and participant group while using appropriate research methods to conduct duties, as well as, lead group exercises, develop professional rapport with participants, and monitor participant progress throughout the duration of the program. Responsibilities Provide administrative and intervention support to program staff; prepare agendas and activities for groups, assist with documentation and data collection, support various meetings and activities, facilitate groups and lead activities, provide support for the collection and analysis of data required for reporting purposes Utilize shared life experience expertise to advance program interventions and participant satisfaction Identify and navigate complex community resources and referral processes Apply mental health first aid training to participants in crisis Engage in recruitment and outreach activities and advocacy strategies Provide aftercare, follow-up, and stabilization support services to participants Maintain engaging, professional relationships with participants Individually meet with participants, assess the need for and provide supportive services, and apply designed curriculum as needed Perform other administrative tasks as assigned and assist with maintaining proper document storage and auditing Participate in and attend all required staff meetings, trainings, YMCA staff development events, and appropriate agency-wide committees Qualifications High school diploma preferred Must be 18 years of age or older Minimum two years' relevant experience required Familiarity with life experiences common among the transition aged youth population preferred Experience with Independent Living Skills issues (financial aid, college admissions, GED preparation, housing, transportation) preferred Familiar with the operations of federal grants preferred Basic computer knowledge and skills Familiar with community resources and referral processes preferred JOB COMPETENCIES: Excellent interpersonal skills with the ability to quickly build rapport with others Must be an adult role model with the ability to effectively set limits and function in crisis-oriented and high stress situations Must be able to work independently and as part of a team Must be self-aware, flexible, adaptable, and teachable Ability to navigate community resources Visual and auditory ability to respond to critical incidents and the physical ability to act swiftly in an emergency situation Ability to adequately observe participants' activities, enforce safety regulations, and apply appropriate policies and procedures Must possess the ability to lead and interact in group activities and perform related physical skills Ability to work effectively with others in alignment with the YMCA 4 Core Values; Models the 4 Core Values in all aspects of position responsibilities PRE-HIRE CONTINGENCIES: Licensing, state law and our funders require that applicants of critical positions within Community Support Services be fingerprinted, prior to reporting to work, and include subsequent arrest notifications CPR/AED, and First Aid Certification, must include Adult and Child/Infant, within 30 days of hire, and must be from one of the following certifying organizations: American Red Cross, American Heart Association, or American Safety and Health Institute Position may require additional clearances in order to comply with all program, licensing, state law, and funding requirements: Physical exam obtained prior to first day Negative TB test results obtained within the past one year, prior to first day, and annually thereafter, as required Pass pre-employment drug testing prior to first day Exclusion and Debarment checks prior to first day and monthly thereafter Must be 21 years of age or older with a valid CA Driver's License, a good driving record and a current CDL H6 print-out (must be dated within 30 days of application) and pass vehicle proficiency exam YMCA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the YMCA is concerned about conviction that is directly related to the job, you will be given the opportunity to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement. Pay Range USD $22.00 - USD $23.63 /Hr.
    $22-23.6 hourly 14d ago
Programs Specialist/Analyst
Clean Energy Alliance
Carlsbad, CA
$85k-150k yearly
Job Highlights
  • Carlsbad, CA
  • Mid Level
  • Offers Benefits
  • Bachelor's Required
Job Description

Clean Energy Alliance (CEA) is the default energy provider for the cities of Carlsbad, Del Mar, Escondido, Oceanside, San Marcos, Solana Beach, and Vista. Established in 2021, CEA currently serves more than 250,000 residential and business customers and is focused on achieving 100% renewable energy by 2035 to reduce greenhouse emissions. Learn more at: ***********************************


CEA employees operate in a hybrid environment, working from home most days and reporting to the office at least once per week. Occasional local travel is required to attend CEA events, meetings, conferences, and workshops. This arrangement may change as the needs of CEA change.


The Role of the Programs Specialist/Analyst

As the organization transitions from a successful start-up to a trusted, reliable, long-term clean energy provider, CEA is strategically expanding its team. The Key Accounts Specialist/Analyst is a new position that will report to the Key Accounts/Programs managers and be responsible for a wide range of duties.


The Programs Specialist/Analyst will support a range of programs designed to educate, attract, and retain residential and non-residential customers. Key responsibilities include:


Support the coordination, management, and implementation of customer-facing programs by working closely with CEA staff, Board members, partner agencies, the Community Advisory Committee, and other stakeholders

•Identify community outreach and education initiatives and priorities

•Manage program budgets and research potential funding opportunities

•Make presentations to community groups and coordinate event logistics

•Attend community events within CEA's service area

•Assist with program-related data collection, organization, and analysis

•Lead the coordination, management, and implementation of customer-facing programs in support of transportation and building electrification throughout CEA's service area

•Research potential funding opportunities and critically evaluate applicability, feasibility, and requirements

•Track and report program success through metrics, analytics, customer relationship management tools, and other program tracking tools

•Identify, recommend, and develop materials and web-based tools to drive customer program participation

•Monitor program progress; issue progress reports on a regular basis; make recommendations for improved program delivery

•Field calls from the public to answer program-specific questions; refer to other CEA team members and support personnel as necessary

•Assist in drafting requests for proposals and in the selection of consultants

•Assist with preparing staff reports and presentations for Board and Citizens Advisory Committee meetings


The Ideal Candidate

The ideal candidate for the Programs Specialist/Analyst position at CEA is a positive, collaborative, supportive team member who is passionate about public service, enjoys engaging with members of the community, and is committed to continuous improvement. This person has strong organizational skills and the capacity to manage multiple assignments concurrently. They are a skilled communicator who can write and present clearly and compellingly.

The best qualified candidate is a collaborator who seeks input from and works effectively with people who have diverse views, interests, and backgrounds. They build and maintain trust-based relationships with community members, local businesses, other publicly owned utilities, and professional organizations. Experience with Excel, Power BI, Constant Contact, Microsoft Dynamics CRM, or Salesforce is highly desirable.

The selected candidate will have a cooperative, flexible, and entrepreneurial attitude. They will be responsible, accountable, and efficient with their time.


Qualifying Education and Experience

This position may be filled at the Specialist or Analyst level, depending on the qualifications and experience of the selected candidate. The following criteria will be used to determine appropriate placement:

Programs Specialist - Salary: $85,000 - $150,000 per year, DOQ. Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for acceptable job performance. Example combination includes a Bachelor's degree from an accredited college or university in communications, political science, sustainability, environmental science, business administration, or any other related field AND three (3) years experience in customer, governmental, or public relations, marketing, or sales. Prior experience working at a public utility or CCA is highly desired. A strong network of local contacts will be advantageous.

Programs Analyst - Salary: $80,000 - $125,000 per year, DOQ. Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for acceptable job performance. Example combination includes a Bachelor's degree from an accredited college or university with major work in communications, political science, sustainability, environmental science, business administration, or any other related field AND one (1) year of experience in customer, governmental, or public relations, marketing, or sales. Prior experience working at a public utility or CCA is highly desired. A strong network of local contacts will be advantageous.


Benefits:

•Group health benefits with 100% employee and 50% dependent coverage for medical, vision and dental

•Other insurance includes Long-Term Disability, Basic Life Insurance and Supplemental Life Insurance

•Monthly technology allowance

•Employer contributions into a 401(a) plan of 5% of salary with an additional match of employee contributions made to a 457(b) plan, up to 5% of salary

•Vacation - 15 days per year increasing with years of service to a maximum of 25 days per year

•Sick Leave - 8 hours per month, with maximum accrual of 144 hours per year

•Paid holidays - 10 paid holidays plus winter break between December 24 - 31


How to Apply

To be considered for this opportunity, please email your cover letter and resume to Cindy Krebs Consulting. Applications are due March 24, 2025. For additional information, please contact Cindy at ************** or ********************************

Learn More About Support Specialist Jobs

How much does a Support Specialist earn in Vista, CA?

The average support specialist in Vista, CA earns between $31,000 and $81,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average Support Specialist Salary In Vista, CA

$50,000

What are the biggest employers of Support Specialists in Vista, CA?

The biggest employers of Support Specialists in Vista, CA are:
  1. Opsam Health
  2. Mental Health Systems
  3. Tempo Communications
  4. Turnbhs
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