Support Specialist Jobs in Vestal, NY

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

The Certified Peer Support Specialist (CPPS) works in collaboration with physicians, behavioral health clinicians and other staff at The Wright Center for Community Health to address barriers to medical and behavioral health care. The CPPS addresses complex social needs of the underserved, uninsured, or underinsured community members. This role serves in an expanded clinical role to collaborate with community members, Primary Care Providers, Behavioral Health Providers, dental, community agencies, insurance companies, and other health/community related entities to provide a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services. The CPPS's expertise is sought to assess, develop and implement member care plans as it relates to addressing the social determinants of health and optimizing the members' physical and psychosocial health status as it relates to mental health recovery, support, and stabilization. This is to ensure the members of the program have the resources necessary to achieve their highest level of functioning and recovery in terms of living with a severe and persistent mental illness. REPORTING RELATIONSHIPS This position reports to the Behavioral Health Manager. No positions report to this role. ESSENTIAL JOB DUTIES and FUNCTIONS While living and demonstrating our Core Values, the Certified Peer Support Specialist will: * Assist patients with creating their individual service plans and other activities aimed at fostering their own person-centered planning and the delivery of individualized services * Share personal recovery stories and experiences to help inspire and support patients throughout their recovery process * Assist patients with the development of mental health advance directives * Support patients with problem-solving in terms of reintegrating back into the community where appropriate * Advise and inform patients on community resources, including housing, employment, education, transportation, recreation, health, religious/spiritual, and other resources to meet their individual recovery goals * Provide individuals with support and guidance on recognizing the early signs of crisis, developing crisis plans, and implementing identified coping strategies * Assist individuals with developing and maintaining positive personal and social support networks * Assist individuals with developing their self-help skills and cultivates their ability to make informed, independent choices * Plan and facilitates practical activities for individuals to increase their self-worth and improve their self-concepts * Attend treatment/recovery team meetings * Document services provided to individuals * Act as an advocate for individuals to facilitate positive changes in their recovery * Perform related work as required * Provide support and advocacy during initial medical visit or when necessary to assure patients' medical needs and referrals required are being conveyed. Follows up with both patients and providers regarding health/social services plans * Continuously expand knowledge and understanding of community resources and services. Facilitates patient access to community resources, including locating housing, food, clothing, prenatal classes, parenting, and relevant mental health services. Assists patients in utilizing community services, including scheduling appointments with social services agencies and assisting with completion of applications for programs for which they may be eligible * Facilitate communication and coordinate services between providers and the patients. Coordinates and monitors services, including comprehensive tracking of patients' compliance in relation to care plan objectives * Work collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the patients, providers, care managers, medical residents, and office staff. Works to reduce cultural and socio-economic barriers between patients and institutions * Attend weekly huddles and morning/afternoon mini huddles as needed * Other duties as assigned Requirements QUALIFICATIONS * Meet The Wright Center for Community Health and its affiliated entity The Wright Center for Graduate Medical Education EOS People Analyzer Tool * Buy in and experience working in the EOS model (strongly preferred) * Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride * High school diploma or equivalent (GED) * Possession of an active certification as a Certified Peer Specialist issued by the Pennsylvania Certification Board (PCB) * Must possess valid PA driver's license * Current BLS Certification * Knowledge of community resources required * Knowledge of mental health peer support services * Knowledge of the recovery process and how it applies to individuals with serious mental illness * Ability to follow written and oral instructions * Ability to maintain effective working relationships * Ability to communicate effectively orally * Ability to communicate effectively in writing * General computer knowledge and capability to use computers required * Demonstrates the ability to interact in an effective manner with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families with diverse opinions, values and cultural ideas * Demonstrates ability to work autonomously and be directly accountable for practice * Demonstrates ability to be self-directed, flexible, and committed to the team vision * Demonstrates teamwork, initiative and willingness to learn, accepts and respects diversity without judgment, and demonstrates strong customer service values

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Full-time Description Lalor Family Dental, a trusted multi-office dental practice with over 60 years of experience, is looking for a detail-oriented IT Help Desk Support Specialist to join our team. In this role, you'll provide technical support, troubleshoot issues, and ensure all IT systems run smoothly across our offices. THIS ROLE IS NOT REMOTE! Key Responsibilities: Provide timely support for IT helpdesk tickets and follow up to ensure prompt issue resolution. Travel between dental offices to address network, hardware, and server issues. Troubleshoot and resolve Microsoft 365 issues, OS updates, drivers, and application installations. Manage Active Directory and Group Policy, automate workflows, and solve backend system problems. Collaborate with doctors, clinical staff, and management to provide professional and courteous support. Research and resolve complex issues beyond level one support, including difficult hardware and server problems. Requirements: Hands-on experience with troubleshooting IT systems and resolving issues. Knowledge of Microsoft 365, Active Directory, Group Policy, and server maintenance. CompTIA A+ and Network+ certifications preferred. Highschool Diploma or GED. Bachelors in IT related field preferred. Excellent communication and customer service skills. Ability to travel between multiple office locations as needed. Why Join Us? Family-owned practice with a supportive, growth-focused environment. Opportunities for career advancement. Health, Vision, and Dental benefits. Weekly pay and 401(k) with company match. Fun, company-sponsored events! Employee Assistance Program (EAP). Free parking If you're passionate about IT and want to work in a dynamic environment, apply today! Lalor Family Dental is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, religion, creed, color, sex, age, national origin, disability, sexual orientation, gender identity, transgender status, gender dysphoria, marital or family status, pregnancy, military status, veteran status, predisposing genetic characteristics or carrier status, arrest or conviction record, domestic violence victim status, or any other legally protected class or status. Furthermore, we will not tolerate any form of discrimination or harassment of our employees by co-workers, supervisors, customers, or vendors. This commitment extends to our policies on recruiting, advertising, hiring, placement, promotion, training, transfer, wages, benefits, termination and all other privileges, terms, and conditions of employment. Salary Description $35,000.00 - $60,000.00

Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated teams, and top technology help deliver more than $14 billion of annual savings to our many loyal and valued customers-including 9 of the top 10 payers across the country. Lyric's solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric's strong relationships as a trusted ally to customers resulted in recognition from KLAS as “true partner” and “excellent value for investment,” with a top score for overall customer satisfaction and A+ likelihood to recommend in their October 2023 Payment Integrity and Accuracy Report. Discover more at Lyric.ai. **This is a hybrid role in our Newtown Square office and will require 3-5 days in office** The IT support analyst will support staff and leadership by providing efficient technical support, maintaining office infrastructure (routers, servers, and other office equipment) and assistance in troubleshooting issues. ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES Technical Support and Troubleshooting Provide on-site and remote support for all in-house users, addressing hardware software, and network issues promptly. Troubleshoot Ei-Fi and internet access issues, ensuring smooth connectivity for users and visitors. Support AV equipment for meetings, presentations, and video conferencing, ensuring all devices are functioning properly. Infrastructure Management Monitor and maintain the office's Wi-Fi network, internet access, and AV systems, ensuring they are always operational. Perform routine checks on the network and AV equipment, upgrading software, firmware, and hardware as necessary. User Onboarding & Support Assist in the setting up and configuring workstations, printers, and peripherals for new or visiting team. Maintenance & Upgrades Implement regular maintenance tasks, including software updates, patches, and hardware upgrades to keep the office systems running smoothly. Proactively identify areas for improvement in the network, Wi-Fi, AV, and other office technology systems. Security & Compliance Monitor and manage security measures for office and access controls. Assist with compliance of organizational security policies, including software updates, firewall settings, and data security protocols. Documentation & Reporting Provide detailed records of all support tickets, resolutions, and inventory of IT equipment. Provide regular reports on system performance, network issues, and other support metrics to leadership. Key Performance Outcomes System Reliability Achieve high uptime for Wi-Ri, internet access, and AV systems (99% availability) to minimize disruption for in-house users and visitors. Response and Resolution Time Meet predefined response and resolution time targets for support tickets, aiming for quick resolution of user issues. User Satisfaction Maintain a high level of user satisfaction through effective troubleshooting and communication, tracked via user feedback or surveys. Issue Prevention Identify and resolve recurring issues or vulnerabilities before they impact productivity, reducing the number of repeat incidents. Security Compliance Ensure office IT systems are compliant with security standards and policies, with no major security breaches or vulnerabilities. Operational Efficiency Proactively maintain and optimize systems, leading to reduced downtime and improved efficiency for in-house users and visiting teams. REQUIRED QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, or equivalent work experience. 2+ years of hands-on experience in IT support, including troubleshooting hardware, software, network, and connectivity. Familiarity with supporting small office environments. PREFERRED QUALIFICATIONS Type of certifications - preferred by not required, COMPTIA A+, COMPTIA Network+, Microsoft 365 Certified: Modern Desktop Administrator Associate, AV-related certification (AVIXA CTS) Technical skills Proficiency in supporting and troubleshooting Wi-Fi networks, firewalls, and switches. Basic knowledge of IP addressing, DHCP, and DNS. Experience with video conferencing platforms (eg Zoom, Teams,) Familiarity with AV hardware (projectors, microphones, conference room setups). Knowledge of Windows and mac OS operating systems, as well as Microsoft O365. Hands-on experience with printers, peripherals, and mobile devices. Basic understanding of cybersecurity principles, including securing Wi-Fi networks and managing access controls. Soft skills Ability to explain technical concepts clearly to non-technical users. Strong interpersonal skills to provide effective and friendly support. Ability to prioritize tasks and handle multiple issues simultaneously, especially in a small office environment. A proactive approach to supporting users, ensuring high levels of user satisfaction. Analytical thinking to identify root causes and implement effective solutions. Willingness to take on diverse IT responsibilities, from day-to-day troubleshooting to infrastructure maintenance, in a small office setting. ***The US base salary range for this full-time position is: $27.69 - $41.54 The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. *** Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.

The IT Helpdesk Technician position is responsible for the delivery and support of IT services to the end user, including deployment of user computer hardware, software, printing/scanning, telephony, and other workplace technical services. This is a full-time onsite position. ORGANIZATION STRUCTURE The IT Helpdesk Technician function reports to the IT Infrastructure Manager. RESPONSIBILITIES Primary responsibilities of this role include the following: Desktop/Laptop Computer management Develop and maintain standard computer configurations for end-user computers Configure and deploy computers and associated peripheral equipment to meet the needs of the business. Maintain deployed computers through troubleshooting, repair and/or replacement Manage inventory, tracking and disposal of end-user IT equipment Desktop Software Management Install and configure general purpose end-user desktop software. Provide daily user support for installed desktop applications. Investigate, evaluate and recommend software applications to meet business needs Maintain inventory of installed desktop software Maintain software media and installation files Network Printer Support (including copiers/scanners) Installation of new network printers and network attached scanning devices Maintain network printers through routine maintenance, troubleshooting, repair and/or replacement Coordinate associated vendor-provided services User Account Management Perform user account management including user account creation, password resets, and granting/revoking system access. Special Purpose Computer Support Provide technical support for computers used as dedicated control systems for laboratory and manufacturing processes. Provide imaging and restore services for special purpose computers upon request of the business unit responsible for the equipment Management of computer, audio, and projection systems for conference rooms. Network Infrastructure Support (under the direction of the Network Administrator) Troubleshoot issues with site wire plant Basic installation of network/data wiring Routine configuration / maintenance of network hardware infrastructure. Phone System Support Add/Move/Change of endpoint devices Daily support for local phone system and associated devices Local technical point of contact for contractor interactions Manage inventory of desktop devices Business Application Support Provide user and administrative support for business applications as assigned. Documentation Develop and maintain system documentation Develop and maintain user training materials Corporate Coordination Work with peers at other Alvogen sites to develop and maintain corporate standards for service delivery Coordinate with peers on technology initiatives Manage local deployment of corporate initiatives associated with user services. Secondary responsibilities of this role include the following: Act as backup support resource for local servers and server applications. Other work as assigned by IT management. QUALIFICATIONS Available for full-time, onsite work. Education requirements: BS in information technology strongly preferred. AS degree or compensatory work experience would be considered. Work Experience: 3+ years Strong customer service mindset and inter-personal skills Highly effective working in a supportive, team-oriented work force GMP DECISION-MAKING AUTHORITY None “ An Equal Opportunity Employer, including disability/vets.” “This role will offer a base salary that commensurate with experience and demonstrated skills with a range of $60,500 - $65,000.00

At Exceller Inc., we are seeking a Client Support Associate who is committed to delivering outstanding customer service and building long lasting relationships with our clients. As a Client Support Associate, you will be an integral part of our team, providing face to face customer service support and ensuring that each client receives the highest level of care and attention. This is a great opportunity for someone who's passionate about customer service and eager to make a positive impact in a fast paced environment. Apply today and join our Client Support Associates team! You will be responsible for delivering exceptional customer service through face to face customer service interactions. As a Client Support Associate, you'll assist clients with inquiries, resolve issues, and help maintain strong client relationships to ensure their satisfaction with our products and services. Key Responsibilities as a Client Support Associate: Provide customer service by responding to client inquiries face to face, ensuring their needs are met with professionalism and care. Handle client issues with a focus on finding effective solutions through face to face customer service interactions and follow up communication. Support clients through the onboarding process, offering guidance and assistance to help them fully understand and utilize our services. Troubleshoot and resolve client issues, ensuring satisfaction while maintaining a high standard of customer service. Participate in daily morning meetings with fellow Client Support Associates to strategize and exchange feedback. Key Requirements as a Client Support Associate: High School Diploma or equivalent. Previous experience in customer service, particularly in face to face or retail environments. Strong interpersonal and communication skills to provide excellent customer service and resolve any client issues effectively. A reliable car and the ability to travel to various field locations as needed. Ability to manage multiple tasks and responsibilities in a fast paced environment. Able to remain on your feet for extended periods of time. #Linkedin-On-Site

Peer Support Specialist, UHS Summit Building Shift Day Hours per week: 40 Salary range: $17.05 - $22.17 per hour, depending on experience. United Health Services is committed to the care of our patients with behavioral health issues. This Peer Support position is in the Methadone Maintenance Clinic. The clinic is located in United Health Services Summit Building, directly across the street from Binghamton General Hospital. The ideal candidate will have lived experience with addiction and prior experience Peer Counseling. UHS's Peer Support Specialist provides peer support, information, and advocacy to individuals diagnosed with a serious and persistent relevant illness, in order to assist them in regaining control over their own lives and recovery process and integrating into the community. They engage with patients hospitalized at UHS Hospitals. Hours: Monday through Friday 6:00 AM - 2:30 PM Saturday 6:00 AM - 10:00 AM This is a benefits eligible position. #IND1 Education/Experience Minimum Required: HS Diploma or equivalent Preferred: Not Applicable License/Certification Minimum Required: Peer Support Specialist Certification or obtain certification within twenty four (24) months of hire Preferred: Not Applicable About United Health Services United Health Services is a not-for-profit healthcare system serving more than 500,000 people in Upstate New York's Southern Tier region. We offer integrated healthcare services across 60 locations, including four hospitals, three walk-in centers, and 22 primary care offices, in addition to home care services and senior living facilities. The United Health Services system employs more than 6,300 people and comprises 600+ providers who are all committed to providing and supporting the delivery of exceptional patient care. United Health Services employees and providers are “LOVED!” This means we're Living Our Values Every Day. Here, you'll join a team that is dedicated to values-based, coordinated patient care. Every day, we outwardly live our Values of Compassion, Trust, Respect, Teamwork, and Innovation. About New York's Southern Tier As an employee of United Health Services, you'll call the Southern Tier, or more specifically, the Greater Binghamton area, home. Known for entertainment and restaurants, craft brews, outdoor experiences, minor-league sports, family-friendly events, and a keenness for local history (like our connection to the Twilight Zone and our six antique carousels), Greater Binghamton offers something for everyone. We're a short drive away from the Finger Lakes region in Central New York, three hours from New York City, and just shy of four hours from Niagara Falls, Canada. ---- United Health Services in an Equal Opportunity Employer. United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************

Full-time Description The Certified Peer Support Specialist (CPPS) works in collaboration with physicians, behavioral health clinicians and other staff at The Wright Center for Community Health to address barriers to medical and behavioral health care. The CPPS addresses complex social needs of the underserved, uninsured, or underinsured community members. This role serves in an expanded clinical role to collaborate with community members, Primary Care Providers, Behavioral Health Providers, dental, community agencies, insurance companies, and other health/community related entities to provide a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services. The CPPS‘s expertise is sought to assess, develop and implement member care plans as it relates to addressing the social determinants of health and optimizing the members‘ physical and psychosocial health status as it relates to mental health recovery, support, and stabilization. This is to ensure the members of the program have the resources necessary to achieve their highest level of functioning and recovery in terms of living with a severe and persistent mental illness. REPORTING RELATIONSHIPS This position reports to the Behavioral Health Manager. No positions report to this role. ESSENTIAL JOB DUTIES and FUNCTIONS While living and demonstrating our Core Values, the Certified Peer Support Specialist will: Assist patients with creating their individual service plans and other activities aimed at fostering their own person-centered planning and the delivery of individualized services Share personal recovery stories and experiences to help inspire and support patients throughout their recovery process Assist patients with the development of mental health advance directives Support patients with problem-solving in terms of reintegrating back into the community where appropriate Advise and inform patients on community resources, including housing, employment, education, transportation, recreation, health, religious/spiritual, and other resources to meet their individual recovery goals Provide individuals with support and guidance on recognizing the early signs of crisis, developing crisis plans, and implementing identified coping strategies Assist individuals with developing and maintaining positive personal and social support networks Assist individuals with developing their self-help skills and cultivates their ability to make informed, independent choices Plan and facilitates practical activities for individuals to increase their self-worth and improve their self-concepts Attend treatment/recovery team meetings Document services provided to individuals Act as an advocate for individuals to facilitate positive changes in their recovery Perform related work as required Provide support and advocacy during initial medical visit or when necessary to assure patients' medical needs and referrals required are being conveyed. Follows up with both patients and providers regarding health/social services plans Continuously expand knowledge and understanding of community resources and services. Facilitates patient access to community resources, including locating housing, food, clothing, prenatal classes, parenting, and relevant mental health services. Assists patients in utilizing community services, including scheduling appointments with social services agencies and assisting with completion of applications for programs for which they may be eligible Facilitate communication and coordinate services between providers and the patients. Coordinates and monitors services, including comprehensive tracking of patients' compliance in relation to care plan objectives Work collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the patients, providers, care managers, medical residents, and office staff. Works to reduce cultural and socio-economic barriers between patients and institutions Attend weekly huddles and morning/afternoon mini huddles as needed Other duties as assigned Requirements QUALIFICATIONS Meet The Wright Center for Community Health and its affiliated entity The Wright Center for Graduate Medical Education EOS© People Analyzer Tool Buy in and experience working in the EOS model (strongly preferred) Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride High school diploma or equivalent (GED) Possession of an active certification as a Certified Peer Specialist issued by the Pennsylvania Certification Board (PCB) Must possess valid PA driver's license Current BLS Certification Knowledge of community resources required Knowledge of mental health peer support services Knowledge of the recovery process and how it applies to individuals with serious mental illness Ability to follow written and oral instructions Ability to maintain effective working relationships Ability to communicate effectively orally Ability to communicate effectively in writing General computer knowledge and capability to use computers required Demonstrates the ability to interact in an effective manner with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families with diverse opinions, values and cultural ideas Demonstrates ability to work autonomously and be directly accountable for practice Demonstrates ability to be self-directed, flexible, and committed to the team vision Demonstrates teamwork, initiative and willingness to learn, accepts and respects diversity without judgment, and demonstrates strong customer service values

We are currently hiring Safety, Health, Environmental and Quality (SHEQ) Specialists for our Program Management Division in our client's Binghamton, NY office (hybrid working model). Salary Range: $70,000 - $97,000 The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Responsibilities Review Safety & Health, Environmental, & Quality (SHEQ) Plans for adherence to the applicable Contractor SHEQ requirements documents. Responsible for monitoring field inspections and controls, quality assessments, and administrative activities. Perform audits to ensure that quality, environmental, safety and health orientations are taking place. Able to work in the field as needed. Assist with Permit condition compliance (as needed). Report any deviations and propose solutions to Owner. Oversee SHEQ activities to ensure conformance to the ISO Certified Quality (QMS) and Environmental Management Systems (EMS). Coordinate review and revisions of QMS and EMS processes and procedures. Assist with training and communications of QMS and EMS processes and procedures. Understand and apply construction safety, environmental, and quality regulations. Reference and interpret LaBella, Client, National and International Standards. Understand, communicate and apply LaBella and Client processes, policies, and standard operating procedures. Responsible for thoroughly documenting observations, incidents, and corrective actions. Requirements Bachelor's Degree OSHA 30 Completion Requires demonstrated experience in two or more of the following: Minimum of 2 years of experience with Quality Management System Standards (i.e. ISO-9001, TS-16949, etc.) Minimum of 2 years of experience with Environmental Management System standards (i.e. ISO 14001) Minimum 2 years construction safety experience with a diverse project background Preference will be given to applicable certifications including: CUSP: Certified Utility Safety Professional CSP: Certified Safety Professional (ASP, GSP) CIH: Certified Industrial Hygienist PWS: Professional Wetland Scientist Six Sigma Green belt (variable depending on assignment) Competencies Able to remain focused and objective in tense situations Able to lead and control meetings Able to work in a team environment Process Driven Self-motivated Attention to Detail Effective written communicator Effective verbal communicator Team Motivator Benefits Body, mind, and wallet-LaBella's benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below. Flexible Work Schedule Health/Dental Insurance 401k Plan with Employer Match Short & Long Term Disability Profit Sharing Paid Time Off Leadership Development Program Fitness Reimbursement Tuition Reimbursement Referral Bonus Program Wellness Program Team Building Events Community Service Events

WHY CRACKER BARREL What is it like to work at Cracker Barrel? It feels like … Care beyond the table - At Cracker Barrel, we serve up care for you, so you can serve up care for our guests. It's an extension of our hospitality and the foundation of everything we do. Opportunities to fill your cup - As a member of our team, you'll have hands-on opportunities to learn and grow in different roles. A warm welcome - For more than 50 years, we have committed to “serving up” a sense of warmth and hospitality to thousands of employees across the country. Serving up the care - and career - you crave. WHAT YOU'LL DO As a To-Go Specialist, you will support the catering and to-go side of Cracker Barrel by providing the same hospitality that our guests enjoy while dining in, but in a fast-paced, on-the-go way. You will ensure our guests can enjoy their homestyle favorites wherever they'd like by taking detailed orders, swiftly packing their meals up, and double-checking that everything they need is neatly prepared and waiting for them. We know you work hard to provide a great guest experience, so this is a tipped role! Practice Hospitality in Action: Be the champion of a great restaurant experience, at our table or their own home. Keep the to-go station stocked up with plasticware, condiments, and everything in between. Exhibit teamwork by helping out as needed. WHAT YOU'LL NEED A pleasant, outgoing personality and a team attitude A desire to provide the kind of service you enjoy when dining out The ability to handle multiple tasks at once No experience is necessary; we will teach you what you need to know! WHAT'S IN IT FOR YOU Compensation and More: Competitive pay every week | Same-day pay availability | Sometimes your tips are shared; sometimes you keep 100% of them Care for Your Well-being: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP) | Culture of belonging Invest in Your Future: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program Even More to Look Forward to: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more! ABOUT US For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel. PURSUE THE CAREER YOU CRAVE-APPLY NOW Cracker Barrel is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.

*1st shift ONLY** We are seeking a skilled and detail-oriented ANSI J-STD-001 Solder to join our team. The ideal candidate will be responsible for assembling, soldering, and inspecting electronic components in compliance with the ANSI J-STD-001 standards. This position requires a high level of precision and a thorough understanding of industry-standard soldering techniques. KNOWLEDGE/SKILLS: Soldering: Perform hand soldering operations on electronic components and assemblies according to ANSI J-STD-001 standards. Assembly: Assemble PCB (Printed Circuit Boards) and other electronic components, ensuring all parts are correctly placed and soldered. Inspection: Conduct visual inspections and use appropriate measurement tools to ensure solder joints meet quality standards. Rework: Identify and repair defective solder joints and components, following standard rework procedures. Documentation: Maintain accurate records of soldering activities, including assembly documentation and inspection reports. Quality Assurance: Collaborate with the quality assurance team to ensure all products meet or exceed customer specifications and quality standards. Safety Compliance: Follow all safety protocols and maintain a clean and organized work environment. Continuous Improvement: Suggest and implement improvements to soldering processes and procedures to enhance product quality and efficiency. May include other duties as assigned and/or special projects. PREFERRED QUALIFICATIONS: Experience with surface mount technology (SMT) and through-hole soldering techniques. Familiarity with automated soldering equipment. Previous experience in a high-reliability electronics manufacturing environment. HOURS: FULL-TIME WORK PERKS: This company is proud to offer comprehensive benefits options that includes: Health, Dental, & Vision Insurance Life Insurance PTO & Paid Holiday Long & Short Disability 401K Exceptional growth opportunity MUST BE ABLE TO COMMUTE: Binghamton, NY (Required) WORK LOCATION: In person i3 Assembly LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

Schedule: Monday - Friday 10am-6pm. Some evenings & weekends as needed. The Permanency Specialist I works with youth enrolled in permanency programs through the Institute for Family Connections . The Permanency Specialist I may provide skill building, respite and/or support to a specific population of youth based on individual needs and circumstances. Essential Job Functions Provide individualized and/or group skill building to youth in need of life and social skill development as identified by their teams. Facilitate activities designed to teach and model a variety of skills such as independent living, social, and/or coping based on youth's needs. Coordinate, create and facilitate respite support to identified youth individually or in a group setting, and work directly with caregivers to coordinate respite. Coordinate, create and facilitate youth support groups. Provide team support during engagement activities and education events. Document individual and group progress notes in accordance with agency and funder standards. Attend team meetings to communicate youth progress and/or challenges. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience High school diploma or GED required. Minimum 1 year of relevant work experience required. SPECIAL REQUIREMENTS Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated: Ability to use engagement skills with youth and groups Ability to teach and model skills Knowledge of child development Ability to diffuse crisis situations Knowledge of community supports and resources Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work a variable scheduling including evenings and weekends The following daily physical demands are required: Sitting (up to 6 hours) Occasional standing (up to 2 hour) Occasional walking (up to 2.5 hours) Driving (several times a week up to 6 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent Ability to change positions as needed SPECIAL CONSIDERATIONS While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $21.40 Minimum pay rate, $31.50 Maximum pay rate, based on experience.

Schedule: Monday - Friday 10am-6pm. Some evenings & weekends as needed. The Permanency Specialist I works with youth enrolled in permanency programs through the Institute for Family Connections . The Permanency Specialist I may provide skill building, respite and/or support to a specific population of youth based on individual needs and circumstances. Essential Job Functions Provide individualized and/or group skill building to youth in need of life and social skill development as identified by their teams. Facilitate activities designed to teach and model a variety of skills such as independent living, social, and/or coping based on youth's needs. Coordinate, create and facilitate respite support to identified youth individually or in a group setting, and work directly with caregivers to coordinate respite. Coordinate, create and facilitate youth support groups. Provide team support during engagement activities and education events. Document individual and group progress notes in accordance with agency and funder standards. Attend team meetings to communicate youth progress and/or challenges. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience High school diploma or GED required. Minimum 1 year of relevant work experience required. SPECIAL REQUIREMENTS Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated: Ability to use engagement skills with youth and groups Ability to teach and model skills Knowledge of child development Ability to diffuse crisis situations Knowledge of community supports and resources Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work a variable scheduling including evenings and weekends The following daily physical demands are required: Sitting (up to 6 hours) Occasional standing (up to 2 hour) Occasional walking (up to 2.5 hours) Driving (several times a week up to 6 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent Ability to change positions as needed SPECIAL CONSIDERATIONS While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $21.40 Minimum pay rate, $31.50 Maximum pay rate, based on experience.

Elm Chevrolet is seeking a highly motivated and detail-oriented Reconditioning Specialist to join our team. The ideal candidate will play a crucial role in ensuring our pre-owned and new vehicles are in top condition and ready for sale or delivery. Key Responsibilities: Perform thorough cleaning, detailing, and reconditioning of vehicles, including interiors, exteriors, and undercarriages. Inspect and identify necessary cosmetic repairs or maintenance and collaborate with the service department to address them. Apply paint touch-ups, minor dent repairs, and other restorative techniques as needed. Operate equipment such as buffers, vacuums, and pressure washers safely and effectively. Maintain cleanliness and organization of the reconditioning area and tools. Ensure all vehicles meet Elm Chevrolet's high-quality standards before customer delivery or placement on the lot. Qualifications: Proven experience in vehicle detailing, reconditioning, or a related field. Strong attention to detail and commitment to quality. Ability to work in a fast-paced environment and manage time effectively. Familiarity with detailing tools, products, and procedures. Valid driver's license and a clean driving record. Excellent communication and teamwork skills. What We Offer: Competitive salary with performance-based incentives. Comprehensive benefits package, including health insurance and retirement plans. Opportunities for professional growth and advancement. A supportive and collaborative work environment. If you take pride in your work and are passionate about maintaining the highest standards in vehicle presentation, we encourage you to apply!

**RWE Clean Energy, LLC** **To start as soon as possible, full time, permanent** **Functional area:** Operations & Maintenance **Remuneration:** Non-Exempt The **SubstationsSpecialist** performs transmission/substation engineering tasks that require extensive analysis of alternatives to reach decisions and make appropriate recommendations on technical issues. Perform routine inspections, maintenance, and repairs on substation and collection system components. **Role Responsibilities:** + Ensures that all operation and maintenance activities are performed in a safe manner consistent with policies and procedures established for the electrical systems of wind and solar farms + Maintains substation equipment, collection system, and transmission lines + Works with RWE employees as well as contractors to ensure proper maintenance and or repairs are performed on electrical equipment in a safe and timely manner + Applicant must be available for travel to all RWE North American sites as the need arises + Performs high voltage switching and grounding of electrical equipment, including writing switching orders, along with applying the appropriate lock and tag out needed for clearances + Works with Compliance Officers to maintain NERC compliance at all times + Review maintenance and repair test reports and propose follow-up actions as necessary + Ensures work performed is correctly documented in alignment with the scope performed, meeting regulatory requirements as set forth by the RWE Compliance department + Technical Training will be ongoing, i.e., IR training, battery testing,g, and maintenance; it will be the employee's responsibility to learn as well as teach others in this position **Job Requirements and Experiences:** + A minimum of 4 years of work experience in operations and/or maintenance in power generation, transmission, or distribution + A High Scholo Diploma or equivalent is required + A 2 or 4-year degree (preferred) in technical hard science (Engineering, Physics, Power, or closely related field) from an accredited US school, other than a correspondence or online program + Current journeyman or a master electrician license may substitute for 2 years of experience + A valid Drivers License in good standing is required + Must be available for travel up to 30% of the time + Prior High Lineworker, substation, and relaying skills are preferred + Must be able to interpret substation one lines, relay, and control drawings, and must have relaying abilities to interface with and test SEL, GE, and other types of multi-function relays + Must have working knowledge of major substation equipment, i.e., power transformers, breakers, capacitors, current and potential transformers, and battery systems + Familiarity with the installation of cable splices, t-bodies, and riser terminations + Experience operating various electrical test sets and interpreting results **Physical Requirements:** + Must be able to maintain a personal weight limitation of 270 lbs. + Must be able to climb wind towers on a daily basis. During this task, employees must be able to open/close hatch doors and identify potential safety hazards + Must be able to balance to (1) work in closed and small swaying areas on top of and within wind towers and (2) walk across small surface areas to access areas within wind turbine. + Ability to push/pull/lift tools and equipment weighing up to 50 lbs. + Ability to work safely in extreme environments (hot sun, cold, etc.) + Ability to walk, climb, and stand extensively during the workday + Knowledge of and experience with the use of hand and power tools + Knowledge of environmental and safety policies and procedures + Ability to work within tight deadlines + Ability to multi-task while working independently and as part of a team + Ability and willingness to travel to and from job sites as assigned + Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and Teams + Motivated self-starter, goal-oriented, and strong problem-solving abilities + Identify energy isolation points and implement LOTO for protection + Knowledge of computer network communication protocol and theory of operation is desired. + Ability to understand and communicate root causes required + Good communication skills and must value being part of a team + Safety- Promote safety at all times + Initiative - Able to work with minimum supervision and make decisions for all issues related to his/her discipline(s) with limited and/or available information **Pay range:** The annual base salary range for this position in New York is $80,000 - $120,000 . The listed salary range represents our good faith estimate for this position and represents the range for new hire salaries across all U.S locations. Please note that the salary information is a general guideline only. RWE considers factors such as (but not limited to) scope and responsibilities of the position, candidate's education & work experience, training & certifications, and key skills as well as market and business considerations at the time of the offer. **Benefits offered:** Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary. **Apply with just a few clicks:** ad code **88884** Any questions? **Contact** rwece_****************** We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. We are an Equal Opportunity Employer. No matter who you are, we welcome your application irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. RWE Clean Energy is one of the biggest names in the US renewables industry - and No.2 in solar. With a 1,500-strong team, the business has over 15 years' experience of developing, constructing and operating renewable energy facilities, and ambitious plans for the future. As part of the RWE Group's Growing Green strategy to expand globally its green portfolio to more than 65 GW of installed capacity and to invest globally more than EUR 55 billion gross by 2030, RWE Clean Energy is determined to significantly increase its operating asset base in the U.S. This is backed by a project pipeline of more than 24 GW in onshore wind, solar and battery storage which provides for one of the largest development platforms in the United States. Every project brings constantly-evolving technical, practical and social challenges - and drives a culture where everybody thrives, has fun and feels excited by each day. Our financial stability also means you'll have the freedom to act with conviction and courage as we pivot to new technologies - and continuously improve, together.

Come be part of our growing CopperTop Family!! Since 2007, CopperTop Tavern has been a family owned, locally operated business with locations across Central and Southern New York. CopperTop Tavern is currently looking for fun and energetic individuals to fulfill numerous hourly positions. We are now hiring full-time and part-time staff members. This is an entry level opportunity with no previous experience required! All you need is the motivation to learn and grow in a professional, fast paced, team-oriented environment! We will provide you with all the tools necessary for a successful experience, with hands-on training, and a structured path to grow your career. Job Responsibilities * Work well under general supervision and with a variety of other positions in the restaurant. * Work Quickly and Efficiently * Follow Food Safety and Cleanliness Guidelines * Maintain proper Quality Parameters * Follows the steps of service as defined in the training materials * Ensures menu knowledge to address guests questions, including food allergy issues * Maintain neat and organized work areas * Accomplish all running and end of shift side work * Communicates with fellow team members and management to keep one another informed, wears a headset. * Participate in ongoing training and development Job Qualifications * High volume customer/guest service experience preferred. * Consistency, Reliability, and a Positive Attitude * High Energy, showing excitement and enthusiasm * Outstanding communication and interpersonal skills both in person and on the phone. * Values Teamwork and Providing the Highest Level of Customer Service * Open availability and flexibility are a must ability to work any shift * Continuous bending, reaching, twisting and use of hands * Ability to stand/walk for extended periods of time and lift up to 35 lbs. Benefits * Starting pay up to $14.00/hr. * Flexible scheduling - full and part time * Full Time employees are eligible for: * Health Insurance * 401-K Program and Company Match * Paid Sick Time * Discounted Shift Meal * Direct Deposit available * Training and career growth opportunities * CopperTop Tavern is an Equal Opportunity Employer.

The IT Helpdesk Technician position is responsible for the delivery and support of IT services to the end user, including deployment of user computer hardware, software, printing/scanning, telephony, and other workplace technical services. This is a full-time onsite position. ORGANIZATION STRUCTURE The IT Helpdesk Technician function reports to the IT Infrastructure Manager. RESPONSIBILITIES Primary responsibilities of this role include the following: Desktop/Laptop Computer management Develop and maintain standard computer configurations for end-user computers Configure and deploy computers and associated peripheral equipment to meet the needs of the business. Maintain deployed computers through troubleshooting, repair and/or replacement Manage inventory, tracking and disposal of end-user IT equipment Desktop Software Management Install and configure general purpose end-user desktop software. Provide daily user support for installed desktop applications. Investigate, evaluate and recommend software applications to meet business needs Maintain inventory of installed desktop software Maintain software media and installation files Network Printer Support (including copiers/scanners) Installation of new network printers and network attached scanning devices Maintain network printers through routine maintenance, troubleshooting, repair and/or replacement Coordinate associated vendor-provided services User Account Management Perform user account management including user account creation, password resets, and granting/revoking system access. Special Purpose Computer Support Provide technical support for computers used as dedicated control systems for laboratory and manufacturing processes. Provide imaging and restore services for special purpose computers upon request of the business unit responsible for the equipment Management of computer, audio, and projection systems for conference rooms. Network Infrastructure Support (under the direction of the Network Administrator) Troubleshoot issues with site wire plant Basic installation of network/data wiring Routine configuration / maintenance of network hardware infrastructure. Phone System Support Add/Move/Change of endpoint devices Daily support for local phone system and associated devices Local technical point of contact for contractor interactions Manage inventory of desktop devices Business Application Support Provide user and administrative support for business applications as assigned. Documentation Develop and maintain system documentation Develop and maintain user training materials Corporate Coordination Work with peers at other Alvogen sites to develop and maintain corporate standards for service delivery Coordinate with peers on technology initiatives Manage local deployment of corporate initiatives associated with user services. Secondary responsibilities of this role include the following: Act as backup support resource for local servers and server applications. Other work as assigned by IT management. QUALIFICATIONS Available for full-time, onsite work. Education requirements: BS in information technology strongly preferred. AS degree or compensatory work experience would be considered. Work Experience: 3+ years Strong customer service mindset and inter-personal skills Highly effective working in a supportive, team-oriented work force GMP DECISION-MAKING AUTHORITY None “An Equal Opportunity Employer, including disability/vets.” “This role will offer a base salary that commensurate with experience and demonstrated skills with a range of $60,500 - $65,000.00

The GME Evaluations and Outcomes Specialist is responsible for providing expert application support and training services for physicians, residents, staff, and other stakeholders in the resident management system (RMS). This role ensures the accurate, efficient use of MyEvaluations, and works both independently and collaboratively to resolve complex technical issues, optimize workflows, and maintain data integrity. The specialist will track, report, and evaluate performance metrics for GME staff, residents, and fellows, supporting accreditation reviews, board presentations, and system optimization. Working closely with system developers and leadership, this position will provide user feedback to improve MyEvaluations' functionality and ensure seamless system integration. The role will also involve training, troubleshooting, and developing processes for onboarding, credentialing, and compliance tracking within GME programs. REPORTING RELATIONSHIPS This position reports to the Director of GME Evaluations and Assessment. ESSENTIAL JOB DUTIES and FUNCTIONS This position will perform the following duties while living and demonstrating the Core Values: * Serve as a super-user and key resource for the RMS (e.g., MyEvaluations), leveraging expertise in system functionality to optimize workflows, support integrations (AMION, credentialing software), and maintain data accuracy. Responsibilities include extracting employee and learner data from various sources, running queries, and generating reports for statistical analysis and program evaluation. * Track and maintain Pace Card/Balanced Scorecard metrics for GME staff, residents, and fellows in collaboration with coordinators. * Develop and maintain dashboards, graphs, and reports for leadership, board presentations, and accreditation reviews. * Maintain accurate curricular milestones and evaluations in the RMS, ensuring data integrity and alignment with program requirements. * Chair/Co-Chair the Curriculum Committee and provide reports as requested to appropriate governance bodies, administration, etc. * Coordinate and execute the seamless import of timekeeping data from Paylocity / HR software into MyEvaluations, ensuring the accuracy and integrity of resident and fellow clinical hours, and promptly identifying any discrepancies or potential violations related to duty hour compliance. * Works collaboratively to develop processes to train physicians, residents, staff and other relevant stakeholders throughout the entire organization in the use of the resident management system * Provide technical support, troubleshooting, and workflow improvements for the RMS, while developing and delivering training courses that align with emerging system capabilities. * Deliver both group and individualized training to ensure high system competency among users. * Lead resident and fellow training sessions on MyEvaluations and ensure seamless system adoption. * Optimize RMS workflows, troubleshoot system issues, and work with leadership to configure the application for maximum efficiency. * Ensure seamless integration between AMION and MyEvaluations, resolving any system discrepancies. * Generate regular reports on evaluation completion, CCC compliance, and performance trends for each resident. * Manage resident and fellow onboarding, credentialing, and compliance tracking in MyEvaluations, including the setup and processing of residency and fellowship contracts such as new agreements, addendums, and annual renewals within the system. * Develop document templates and automate tracking for efficient process management. * Assist with resident onboarding, including GME Orientation planning. * Support GME graduation planning and execution. * Participate in coordinator education and development to efficiently support the coordinator role and fulfill responsibilities as needs arise * Other duties as assigned Requirements QUALIFICATIONS * A minimum of 3-5 years of experience in GME, healthcare education, or data system administration, with a strong technical background. * Experience with MyEvaluations and GAME-specific software preferred. * Requires a bachelor's degree or equivalent experience. Advanced degree preferred * A high degree of proficiency with Google Workspace applications, including Docs, Sheets, Slides, and Gmail. * Technically savvy, with the ability to troubleshoot software, optimize workflows, and automate reporting. * Strong communication skills for training, stakeholder engagement, and system implementation. * Proven ability to communicate effectively both in writing and verbally with management and peers, focusing on collaboration across functional units of the organization. * Exceptional project coordination skills, with the ability to prioritize tasks, facilitate discussions, lead training sessions, and make data-driven decisions * Disciplined self-starter who is also a positive, team-oriented individual with the ability and desire to learn and keep pace with the issues impacting medical education learning management applications * Demonstrated professionalism, both in appearance and conduct. Conscientious with issues related to security and privacy * Demonstrated experience in consulting and/or training and development; system implementation, and requirements gathering is beneficial * Successful candidates must have demonstrated technical aptitude and the ability to learn new technologies quickly in a real world context * Ability to translate complex technology concepts into clear, user-friendly instructions. * This position requires enthusiasm, energy, and a proactive approach to learning and adapting to change. * Strong attention to detail and the ability to excel in a high paced environment.