Support Specialist Jobs in Redwood City, CA

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  • Information Technology Support Specialist

    Meet Life Sciences

    Support Specialist Job 11 miles from Redwood City

    Job Title: IT Helpdesk Technician (Executive Support Specialist - Onsite) We are seeking a highly skilled IT Helpdesk Technician with deep expertise in mac OS and iOS technologies to provide premium technical support, particularly for executive-level staff. This role requires excellent problem-solving skills, a customer-first attitude, and a keen ability to manage and resolve technical issues swiftly and professionally. In addition to mac OS and iOS proficiency, the ideal candidate should be experienced in supporting enterprise applications like Microsoft 365, collaboration tools, and endpoint management solutions such as Zoom, Logitech Collab OS, NinjaOne, and Intune. This is an onsite, contract-to-hire opportunity, offering a path to permanent employment based on performance and business needs. Key Responsibilities: Provide white-glove, concierge-level technical support to executive-level staff and VIP users. Troubleshoot and resolve hardware, software, and connectivity issues on mac OS and iOS devices. Manage and support enterprise applications including Microsoft 365, Teams, Outlook, and SharePoint. Ensure timely resolution of technical issues through efficient diagnosis and problem-solving. Configure and manage mobile device management (MDM) solutions for mac OS and iOS devices using Intune. Provide support for video conferencing and collaboration platforms such as Zoom and Logitech Collab OS. Utilize NinjaOne for remote monitoring and management of devices. Provide training and guidance to executives on the optimal use of technology. Document incidents, issues, and solutions using the company's ticketing system. Collaborate with other IT team members and vendors to escalate and resolve complex issues. Manage hardware inventory and coordinate repairs or replacements as necessary. Maintain a high level of professionalism and confidentiality when handling sensitive information. Qualifications: Proven experience as an IT Helpdesk Technician or similar role, with a focus on mac OS and iOS support. Extensive knowledge of Apple hardware, software, and device management solutions. Strong understanding of Microsoft 365 applications and services. Experience supporting collaboration tools such as Zoom and Logitech Collab OS. Experience with remote management and monitoring tools such as NinjaOne. Experience with mobile device management solutions, particularly Intune. Familiarity with networking concepts (TCP/IP, DNS, VPNs) and troubleshooting. Excellent communication and interpersonal skills, with a customer-service mindset. Ability to handle high-pressure situations with professionalism and discretion. IT certifications (e.g., Apple Certified Support Professional, Microsoft 365 Certified) are preferred. Preferred Skills: Experience providing direct support to C-level executives or senior management. Knowledge of ITIL framework and best practices. Familiarity with remote support tools and enterprise ticketing systems (e.g., SolarWinds Helpdesk, Freshservice). Education: Bachelor's degree in Information Technology, Computer Science, or a related field preferred, or equivalent experience.
    $49k-88k yearly est. 2d ago
  • Technical Specialist, DLP and SaaS

    Palo Alto Networks 4.8company rating

    Support Specialist Job 16 miles from Redwood City

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Position will be based in the San Francisco Bay Area; must have proximity to the Palo Alto Networks HQ in Santa Clara, CA*** Your Career We are looking for a Technical Specialist for DLP & SaaS who will support the Palo Alto Networks mission of improving security postures of organizations through the development of a range of security best practice products and services. This individual contributor role is responsible for the conceptualization, planning, development and execution of DLP & SaaS initiatives, while ensuring alignment to the objectives and priorities of Palo Alto Networks. Your Impact You will understand and characterize the needs of Palo Alto Networks' customers, leading to the identification, prioritization and development of appropriate DLP & SaaS subscription levels, bundles and services In coordination with the security services team, engineering and Palo Alto Leadership, you will assist in the development and deployment of DLP & SaaS offerings and services to ensure timeliness to market, technical field alignment and product quality to teams across the organization You will monitor industry research and development efforts, as well as identify and help sponsor R&D that will provide details instrumental to the growth of the DLP & SaaS business You will design, plan and help articulate technical use cases that enable and accelerate organization-wide strategic priorities You will evangelize the value of our DLP & SaaS solutions through presentations and briefings to executives, key stakeholder groups, and key internal customers (core team, theaters, marketing, operations etc.) You will effectively run demos and assist in the running of POC's to ensure customer success Qualifications Your Experience 5+ years experience in a technical cybersecurity role, coupled with strong knowledge of the internet security/security services product landscape and Data Loss Prevention (DLP) and/or SaaS Previous pre-sales experience Prior VP/C-level customer engagement experience is preferred Proven track record of leading complex analysis and driving clear prioritization and strategy Outstanding communication and presentation skills; must be comfortable interacting extensively with executive staff Thrives in a matrixed, team environment anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity Ability to travel (including internationally) as needed Additional Information The Team Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $158000 - $255000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes
    $158k-255k yearly 28d ago
  • Control Systems Specialist (Foxboro)

    Contech Control Services

    Support Specialist Job 39 miles from Redwood City

    Martinez, CA (Embedded on client's site) Contech Control Services is seeking team-oriented professionals who have hands-on knowledge of Distributive Control Systems (DCS), specifically Foxboro IA/EVO/Galaxy configuration, graphics, system architecture, and logic programming of plant control systems. Primary Duties and Responsibilities: The Control System Specialist performs a wide range of duties including some or all of the following: Responsible for design, specification, selection, and services relating to control systems including basic process control systems, safety systems, communications, etc. Candidate will plan, budget, organize and control an important segment of a typical automation project. Responsible to assist with control philosophy and/or functional descriptions. Communicate progress to project manager for inclusion into reports to client. Responsible for quality of the control system portion of the project Requirements: The Control System Specialist requirements include, but are not limited to, the following: BS in Engineering field required Hands-on configuration experience using Foxboro IA and EVO / Galaxy Batch configuration is a plus Configuration experience on any other SIS, DCS, PLC, or HMI system is required PE License is a plus 10+ years of control system engineering experience Demonstrated experience in technical execution on both FEL/FEED and EPC projects in the chemical and petrochemical industry Knowledge of Microsoft software products Working conditions are as follows: Position Type: Full Time, Full Benefits Standard Hours: Monday - Friday (on-site) Overtime: Occasionally, paid by hourly rate Range: 6 month, with possible extension Travel: 20% maximum Job Type: Full-time Applicants must be authorized to work for ANY employer in the U.S without any sponsorship.
    $94k-141k yearly est. 1d ago
  • Technical Support

    Xtool Retail Studio

    Support Specialist Job 10 miles from Redwood City

    Key Responsibilities Technical Troubleshooting and Remote Support: Provide technical troubleshooting support and remote repair guidance for escalated customer inquiries through various channels, including telephone support, video calls, real-time messaging, and tickets generated by the customer relationship management system, typically Zendesk Complaint and Incident Management: Address escalated customer complaints and urgent incidents, ensuring timely follow-up and resolution of issues. Documentation and Solution Development: Maintain documentation of product-related issues and develop corresponding technical solutions Quality and Service Risk Identification: Identify potential quality or service issues during daily customer relationship management; take a proactive manner in reporting relevant issue and following up to ensure timely resolution. Training and Reporting: Assess product post-market performance, prepare training materials for new colleagues to manage technical troubleshooting ticket data in the customer relationship management system, typically Zendesk, and regularly file related analysis reports. Qualifications & Requirements Educational Background: Bachelor's degree or higher preferably in a science, technology, or engineering field. Candidates should be native English speakers, but those who demonstrate proficiency in Chinese (listening, speaking, reading, and writing) will have an additional advantage Experience: At least 2 years of technical support service experience; familiar with customer service workflows. Problem-Solving Skills: Driven by logical thinking and analytical thinking in identifying the root cause of issues Proactive Approach: Proactively develop solutions to identified issues and effectively resolve them through communication and collaboration. Service and Risk Management: Possess strong service awareness and the ability to identify potential service or quality risks. Execution and Learning Ability: Strong execution skills, quick learner, and ability to summarize key information effectively.
    $41k-68k yearly est. 17d ago
  • Administrative Support Specialist

    Medasource 4.2company rating

    Support Specialist Job 24 miles from Redwood City

    Seeking a highly motivated Administrative Specialist to join the Research Division's Cardiovascular and Metabolic (CVM) Section to support the Section Associate Director and investigators. Responsibilities: Independently plans and executes information maintenance and distribution by drafting standard and nonstandard presentations, detailed correspondence, and reports. Executes workflow independently by assisting in the novel resolution of standard and nonstandard requests from department managers on an ad-hoc basis. Contributes to event coordination by beginning to develop relationships with leaders' assistants and an understanding of organizational hierarchy when coordinating and calendaring meetings for directors and their direct teams. Contributes to event execution by assisting senior colleagues to gather materials, plan, and arrange medium-scale events. Enacts data maintenance and management by integrating department data and documentation retention policies into all products. Requirements: 3+ years of experience supporting executives or high level individuals Excellent organizational skills Verbal and communication skills Experience organizing and coordinating large scale events
    $41k-50k yearly est. 21d ago
  • Application Support Specialist

    Leadstack Inc.

    Support Specialist Job 25 miles from Redwood City

    Job Title: Application Support Specialist Duration: 8 Months Contract Pay Range: $32/hr - $36/hour Must have Boomi, Salesforce, Oracle, SQL, SOAP & REST APIs and web protocols (HTTP, SFTP) Position Summary: We are seeking a highly motivated and proactive Application support specialist to join our team. This role will be responsible for ensuring the smooth operation of our Application integrations, providing timely support to cross-functional teams, and implementing simple business-requested enhancements. The ideal candidate will possess a strong understanding of Boomi, Salesforce, Oracle, SQL, SOAP & REST APIs and web protocols (HTTP, SFTP), along with excellent communication and problem-solving skills. They will be a reliable and responsive individual, capable of working effectively in a fast-paced environment and available to address issues promptly. Responsibilities: Incident Management & Monitoring: Continuously monitor JIRA dashboards to identify integration failures and performance issues. Take immediate action to investigate and resolve incidents, collaborating with cross-functional teams (development, operations, business analysts) to ensure timely resolution. Document incident resolution steps (Maintain runbook) and contribute to knowledge base updates. Support & Troubleshooting: Provide timely and accurate responses to queries from cross-functional teams regarding integration status (e.g., invoice or Inventory status or tracking). Troubleshoot and resolve integration-related issues, including data discrepancies, connectivity problems, and process failures. Perform month-end activities, release activities and other support activities. Perform pre & post integration activities like stop or start jobs and perform validation activities Support Finance, SCM & Payroll integrations. Technical Expertise: Utilize strong knowledge of Boomi platform for integration development and troubleshooting. Employ SQL skills for data analysis, querying, and manipulation. Apply understanding of SFTP and HTTP protocols for secure data transfer and web service communication. Preferred Qualifications: Experience with cloud-based integration platforms. Having certification in any integration platform is a plus (Boomi) Knowledge of enterprise application integration (EAI) patterns. Experience with JIRA or other ticketing systems. Required Skills & Experience: Hands-on experience with Boomi, Salesforce, . Strong understanding of integration concepts and development best practices. At least 1 years of experience on working with Business applications like Oracle, Workday, Salesforce, AWS etc.. Proficiency in SQL for data querying and manipulation. Solid understanding of SFTP and HTTP protocols. Ability to support SOAP & REST based APIs Need to support home grown applications Experience with data of all kinds for data formats like XML,JSON etc.. Experience with incident management and troubleshooting. Proven ability to collaborate effectively with cross-functional teams. Excellent communication (written and verbal) and interpersonal skills. Strong problem-solving and analytical abilities. Ability to work independently and as part of a team. 1 Ability to support month end activities such as invoice processing, data reconciliations Quarterly Maintenance Activities like major releases, Off-Cycle Payroll processing. Experience Payroll, finance, ERP and SCM integrations.
    $32 hourly 5d ago
  • Advanced Life Support Coordinator

    Alameda Health System 4.4company rating

    Support Specialist Job 21 miles from Redwood City

    SUMMARY: Under direction, to plan, organize and direct pre-hospital care operations at ACMC, and to do related work as required. DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification. 1. Establishes, implements, and evaluates, in conjunction with hospital management and the Office of Emergency Services, ACMC's policies and procedures relative to pre-hospital care. 2. Monitors compliance with certification and re-certification requirements; identifies deficiencies/problems in the Advanced Life Support operation and take corrective action. 3. Collects vital data on a daily basis, reviews written documentation, and listens to taped pre-hospital care conversations in order to evaluate technical competence and completeness of care delivered by Advanced Life Support personnel. 4. Identifies needs and provides education/training programs for ACMC and Nursing Staff, provider agencies, receiving hospitals, and public safety personnel within the Advanced Life Support zone; orientates new personnel to the Advanced Life Support operation and prepares performance evaluations on new Mobile Intensive Care Nurses assigned to the Unit. 5. Functions as a resource person to the community on matters pertaining to ACMC's operation. MINIMUM QUALIFICATIONS: Education: Graduate of an accredited Nursing program required; Bachelor's degree in Nursing preferred. Minimum Experience: Two years of experience as a Clinical Nurse II with AHS or the equivalent of three years full-time professional nursing experience in a large acute facility in the clinical area of application. (NOTE: a Bachelor's Degree in Nursing from an accredited school may be substituted for one year of the required experience.). Required Licenses/Certifications: ACLS - Advanced Cardiac Life Support Certification - issued by AHA - American Heart Association. Required Licenses/Certifications: BLS - Basic Life Support Certification issued by the American Heart Association. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. Required Licenses/Certifications: CPI -Crisis Prevention Intervention Training (required for all positions at John George Psychiatric Pavilion; and certain positions in the Emergency Department). Required Licenses/Certifications: MICN - Mobile Intensive Care Nursing certification (required for certain positions). Required Licenses/Certifications: NRP - Neonatal Resuscitation Program Certification- AHA American Heart Association (required per unit/department specialty according to patient care policies). Required Licenses/Certifications: PALS - Pediatric Advanced Life Support Certification- AHA American Heart Association (Required for Emergency Department or if overseeing or providing pediatric care on a regular basis). Required Licenses/Certifications: TNCC -Trauma Nurse Core Course (Required for Emergency department). Required Licenses/Certifications: Valid license to practice as a Registered Nurse in the State of California. Highland General Hospital ALS Base Station Full Time Varies Nursing FTE: 1
    $57k-69k yearly est. 3d ago
  • IT Manufacturing Support Tech - Night Shift

    Insight Global

    Support Specialist Job 25 miles from Redwood City

    A large clean energy client is seeking an IT Manufacturing Support Technician. This role is ideal for technical experts who thrive under pressure, enjoy solving problems, and excel in dynamic environments. The IT Manufacturing Support Technician will play a crucial role in maintaining the efficiency of manufacturing lines and supporting the client's mission to accelerate the transition to sustainable energy. REQUIRED SKILLS AND EXPERIENCE Minimum of 5 years' experience in a desktop support or system admin role. Proficiency in troubleshooting hardware issues and replacing hardware on Windows machines. Experience with troubleshooting printers, barcode scanners, handheld radios, and digital signage. Ability to troubleshoot basic client-side network issues (DHCP, DNS, Static IP). Availability for swing shift, weekends, and on-call support. NICE TO HAVE SKILLS AND EXPERIENCE Experience with Linux support. Experience with network hardware support. DevOps experience. Compensation: $45/hr to $50/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $45 hourly 2d ago
  • Capital Program Specialist

    Softworld, a Kelly Company 4.3company rating

    Support Specialist Job 25 miles from Redwood City

    Compensation Range: $95,268 - $140,000 Employment Type: Full-time Travel Requirements: Minimal to none - primarily in-office The Capital Program Specialist plays a pivotal role in analyzing and optimizing the Capital Improvement Program (CIP). This role ensures projects align with business priorities and operational goals by evaluating financial performance, monitoring capital expenditures, and delivering actionable insights to leadership. The Capital Program Specialist serves as a liaison between Engineering, Finance, and Operations, ensuring efficient execution of capital projects while maintaining compliance with policies and regulatory requirements. Key Responsibilities Provide strategic analysis and guidance to optimize the CIP, ensuring alignment with company priorities and operational goals. Refine capital spending forecasts and budgets by incorporating changes in project scopes, schedules, and costs, delivering actionable recommendations to address variances. Design and maintain performance dashboards and key metrics to track CIP progress, financial performance, and risk management, supporting data-driven decision-making. Collaborate with cross-functional teams to prioritize and implement capital projects, ensuring effective communication and seamless execution across departments. Conduct program audits and quality assurance reviews to ensure compliance with policies and identify opportunities for improvement. Support the development and monitoring of annual and multi-year CIP budgets, including regulatory compliance for General Rate Cases. Analyze and prepare detailed reports on program performance, including variance analyses and progress evaluations, to inform leadership and drive continuous improvement. Preferred Technical Skills & Qualifications Strong analytical skills with the ability to assess data and provide actionable recommendations. Expertise in financial analysis, capital program planning, and forecasting. Advanced Excel skills for spreadsheet management and financial modeling. Experience pulling and analyzing financial numbers from financial applications. Background in Capital Improvement Projects (CIP), particularly in utilities or public works. Effective communication skills, both verbal and written, to engage with project engineers and key stakeholders. Familiarity with utility-based capital projects and industry best practices. Education & Experience Requirements Bachelor's degree in Project Management, Finance, Business, or a related field. Minimum of five years of experience in capital planning, project management, financial analysis, or a related role. Experience in the utilities or public works sector (utilities preferred). Proven ability to collaborate across departments and provide data-driven recommendations to leadership. This position offers a challenging and rewarding work environment, competitive salary, and an excellent benefits package while making a meaningful impact on critical infrastructure projects.
    $95.3k-140k yearly 13d ago
  • IT Support

    Hydsoft Co., Ltd.

    Support Specialist Job 25 miles from Redwood City

    About the Role ● Provide comprehensive IT support, resolving Tier 1, and 2 issues and following through on issue resolution to completion. ● Respond to help desk inquiries promptly and take corrective actions to solve problems with minimum impact to the customer ● Address the IT portion of employee onboarding and offboarding transitions. ● Troubleshoot hardware and software errors, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues both in person or remotely. ● Provide IT or application training to employees. ● Document support tasks and create processes when needed ● Support and maintain video conferencing room, badge system, and security system. ● Perform routine maintenance and reviews on IT equipment and services. ● Work on IT projects as assigned About You ● Ability to read and understand Chinese ● 2 years of experience as an IT Help Desk/Support Technician ● Thorough understanding of Networking concepts such as Network protocols, TCP/ IP, DHCP, and DNS. ● Experience with basic networking troubleshooting ● Experience setting up systems from scratch ● Experience working with different OS (Windows, MacOS, and Linux) ● Hands-on experience working with a ticketing system. ● Possess good verbal and written communication skills ● Possess the ability to multitask ● Basic experience managing Google Workspace, Microsoft Active Directory, Zoom, etc. ● Ability to lift 50 lbs. Benefits: 401(k) Health insurance Life insurance If you have interests, please send your resume to ********************
    $46k-80k yearly est. 5d ago
  • Senior Tech Support Specialist

    Searchpointny

    Support Specialist Job 25 miles from Redwood City

    Actively seeking Senior Tech Support Specialist for a ONSITE and Full-Time Position . The position is great for a candidate with 5+ years of IT experience, with a preference for a candidate with experience in a corporate, professional services or Law Firm environment. - HOURS: Monday - Friday, 9 AM - 6 PM EST SCHEDULE | LOCATION: Onsite | San Francisco PAY: $100 - $115K (Commensurate w/Overall Experience); [Overtime Eligible] BENEFITS HIGHLIGHTS: Health, Dental, Vision, 401K, etc. - IDEAL CANDIDATE REQUIREMENTS Bachelor's Degree REQUIRED; Preference for a degree in Information Technology 5+ Years of Tech Support Experience REQUIRED Professional Services, Corporate, or Law Firm Environment Experience is REQUIRED Desk-side end-user support experience and an understanding of professional IT operational work practices Proficiency in Windows Desktop OS, MS Office Suite, iManage, Change-Pro, mobile device support (Apple iOS and Android) and unified communications platforms is REQUIRED Experience with Windows Server environment and procedures, Active Directory, Cisco TMS, MobileIron, Citrix Director, RSA server and, Dell and Cisco IP phone hardware s DESIRED - ROLE RESPONSIBILITIES Ensure that requests for service are dealt with in a timely and satisfactory manner Provide first line how-to and troubleshooting for Citrix/VDI desktop and standard applications Maintain office hardware including PCs, laptops, printers and AV equipment Provide provisioning, support and maintenance for iPhone, iPad, and Android devices Maintain the firm's standard PC and laptop images and reimage as needed Coordinate with litigation support on installation/image of “trial laptops” Support office technology infrastructure components Set up and administer video conferencing and web conferencing meetings - SearchPointNY/Noor Staffing is an Equal Opportunity Employer. All applicants are considered for employment without regard to Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Retaliation, Parental Status, Military Service or Disability Status.
    $100k-115k yearly 4d ago
  • Administrative and Marketing Support Specialist

    Marin Builders Association

    Support Specialist Job 39 miles from Redwood City

    Job Title: Administrative & Marketing Support Specialist Reports to: CEO The Marin Builders Association (MBA) is seeking a highly organized, self-motivated, and versatile Administrative & Marketing Support Specialist to join our team on a part-time basis. This role is ideal for a self-starter with strong administrative skills, a passion for marketing, and a drive to enhance member engagement. The primary responsibility is to ensure smooth communication and administrative processes between members and staff, while supporting marketing efforts and member services. A "can-do" attitude, strong initiative, and the ability to prioritize and manage multiple tasks based on team and member needs are key to success in this role. The ideal candidate will be a self-starter who can work effectively with minimal direction and take ownership of objectives. Primary Function: The overall responsibility of the Administrative & Marketing Support Specialist is to maintain efficient communication between members and staff, ensure that website content is up-to-date, and add value to our members by providing effective communication, referral business, and promoting their businesses. This role also plays a critical part in generating revenue through facility rentals, fundraising, and supporting event coordination. Key Responsibilities: Administrative Support: Act as the first point of contact for calls and visitors, screening and directing calls to appropriate individuals and greeting guests with a friendly and professional attitude. Maintain the website by posting calendar events, news releases, and job opportunities within 1-3 days of receipt, depending on urgency. Handle administrative duties including managing the Outlook calendar, billing, booking and managing facility rentals, updating biweekly staff agendas and newsletter outlines, generating recurring member communications (print and digital). Update permit archives and pre-qualification lists biweekly. Create and update web pages at marinbuilders.com and marinconstructiontraining.com within 1-2 days of change (using CMS, LiveEdit, GoDaddy, WordPress). Create and manage Google Posts on a biweekly basis. Assist with maintaining and organizing the Member Zone database and company server. Handle public inquiries and “Requests for Proposal” by providing referrals to members within 2 business days. Manage the distribution of incoming projects to be posted on the Online Plan Service. Marketing & Member Support: Create compelling social media posts, graphics, and video content that resonate with MBA's target audience (members, potential members, and the community). Monitor social media platforms for member activity, industry trends, and opportunities for engagement. Assist in creating digital marketing materials for membership recruitment, programs, and events, ensuring brand consistency and alignment with MBA's strategic goals. Provide training and support to new and existing members on using the Member Zone platform to post jobs, submit news releases, and promote events. Regularly audit and update content within the Member Zone to ensure accuracy and relevance. Event & Fundraising Support: Assist with planning, promoting, and executing MBA events, such as networking events, educational seminars, and industry-related community outreach initiatives. Develop marketing and promotional materials for events, including flyers, social media posts, and email campaigns. Provide on-site support for events, ensuring smooth operations and positive member experiences. Collaborate with the team to update and organize the Member Zone database and assist with increasing the newsletter open rate through consistent member communication and email address updates. Work on fundraising efforts by planning, coordinating, and setting up events. Secure several dozen raffle and auction donations for the annual golf classic and crab fest events, as well as promotional donations for events. Skills and Qualifications: Strong multitasking, collaboration, and prioritization skills, with the ability to balance the needs of the team and members effectively. A self-starter with the ability to work independently, take initiative, and manage responsibilities with minimal supervision. Proficiency in Microsoft Outlook, Word, Excel, and database management (such as Member Zone). Familiarity with website content management systems (CMS/Live Edit). Strong organizational skills and the ability to manage time effectively. Excellent written and verbal communication skills, with the ability to compose professional correspondence. Friendly, courteous, approachable, and positive disposition. Experience creating engaging social media content and managing social media accounts for organizations or businesses. Familiarity with member management platforms (such as MemberZone, Wild Apricot, or similar) is a plus. Previous experience in event planning, marketing campaigns, or member engagement is a plus. Experience in fundraising and facility rental management is preferred. Knowledge of community-based organizations, grassroots engagement, and member-driven programs is a plus. Ability to speak Spanish is a plus. Objectives/Results: Staff and members are kept informed with timely updates on the website and in communication. The Marin Builders database and website remain current and organized. Calls and emails are answered promptly, with responses provided within one business day. All correspondence is archived in an organized manner. Revenue is generated from facility rentals, auction, and raffle proceeds. Local projects are easily accessible on the Golden State Plan Service. Positive testimonials are received from members regarding the value of their association with MBA and their membership experience. Compensation & Benefits: Competitive hourly wage based on experience. Flexible work schedule. Professional development opportunities. Bonuses and incentive options. Opportunity for growth. Supportive and collaborative team environment. How to Apply: Interested candidates should submit a resume, cover letter, and portfolio (if applicable) to **********************.
    $52k-83k yearly est. 7d ago
  • Client Support Specialist

    Equitable Advisors

    Support Specialist Job 32 miles from Redwood City

    Client Support Role Salary: Commensurate with experience, approximately $60,000 per year plus potential bonuses About Us: Financial Planning Firm who strives to be the premier firm in the Bay Area for comprehensive planning. We pride ourselves on our service to our clients and having them feel like they are part of our family as we help them reach their goals. We also pride ourselves on creating a fun work environment with a strong camaraderie amongst the advisors and staff. Job Description: We are seeking a dedicated and skilled Client Support Professional to join our team. The ideal candidate will possess excellent communication skills, a strong analytical mindset, and the ability to build and maintain client relationships. This role involves a mix of client interaction, financial analysis, and marketing efforts. Key Responsibilities: Client Interaction: Call clients to schedule meetings and follow up on inquiries. Send emails to clients requesting information and confirming meetings. Financial Analysis: Run analysis on clients' portfolios using financial planning tools and Morningstar analysis. Develop comprehensive financial plans tailored to clients' needs. Present investment recommendations to clients and prospects. Marketing and Networking: Engage in social media marketing to generate prospects. Attend networking meetings and help organize such events for other advisors. Additional Tasks: Undertake various tasks as needed to support the team and enhance client service. Qualifications: Preferred Financial Services Licenses. Proven experience in financial services Strong analytical skills and proficiency in financial planning tools Excellent communication and interpersonal skills Ability to work independently and as part of a team Familiarity with social media marketing and networking strategies Bachelor's degree 2+ Years experience in business office setting Legally authorized to work in the United States Benefits: Competitive salary commensurate with experience Comprehensive benefits package offered. Opportunities for professional development and growth Supportive and collaborative work environment Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.
    $36k-54k yearly est. 6d ago
  • Technical Support Engineer

    Bluetti

    Support Specialist Job 25 miles from Redwood City

    KEY ROLES: 1,Identify, qualify, and present residential solar and ESS solutions based on customer business and technical requirements. 2,Evaluate the conformance of products and solutions including residential solar inverters, ESS, EVSE and related components to US performance standards 3,Assure customers have all the appropriate technical and product information required for their due diligence on our product offering. 4,Coordinate and guide clients on test events, procedures, and requirements. 5,Generate, edit, and revise test reports and documentation. Maintain client confidentiality. 6,Work with sales to expand client base by supporting marketing leads and be a key contributor for customer interactions during sales cycle 7,Travel to customer sites to perform site walks to determine site conditions and challenges for estimation and installation 8,Be available as a technical consult for the troubleshooting during installation and?maintenance 9,Work with the Engineering/Applications team to understand and communicate technical requirements 10,Develop competency to become a technical lead 11,Perform other duties as assigned. QUALIFICATION REQUIREMENTS: 1,Licensed Professional Engineer (Electrical) in CA is preferred 2,Bachelor's degree in Engineering (Electrical or Mechanical preferred) 3,Over 5 years of experience in distributed energy, solar, batteries, fuel cells and micro-grids 4,Thorough understanding of Residential Solar and ESS Design, including system and component level solutions, production modeling, parts & components, and electrical tie in methods 5,Deep understanding of the NEC and relevant electrical codes, including those specific to the States where PE licenses are held 6,Ability to problem solve, think creatively, and timely resolve personnel and project related issues 7,Excellent organization, documentation, and communication skills 8,Ability to travel nationally 25% max and be the face of Bluetti for site visits and sales presentations. 9,Familiar with the installation of various brands of ESS (Tesla, Franklin, Enphase, etc.), those who have worked as a technical support engineer for equipment manufacturers are preferred. Job Type: Full-time Pay: $7,000.00 - $10,000.00 per month
    $7k-10k monthly 28d ago
  • Project Support Specialist - AV

    TGG

    Support Specialist Job 15 miles from Redwood City

    About the Company: High end home AV integration company, that specializes in designing and whole-home systems, including security, lighting, shading, and audio-video solutions for ultra-high-net-worth clients. Known for exceptional service and cutting-edge technology, this company caters to an elite clientele who demand the highest standards of professionalism and confidentiality. Position Overview: We are seeking a highly organized and detail-oriented AV Project Support Specialist to join our team. This role is ideal for someone with experience in the AV industry, fleet and inventory management, and high-end client service. The right candidate will be an adaptable problem-solver, comfortable working in a fast-paced environment with multiple priorities. Key Responsibilities: Operations & Logistics: Manage fleet logistics, including vehicle registrations, accident coordination, and maintenance in collaboration with project managers and technicians. Work with the fleet management firm to ensure compliance and upkeep. Oversee warehouse-related administrative tasks, including reconciling equipment at the end of projects. Handle special orders and logistics for company events, including coordinating gifts, flowers, and supplies. Arrange accommodations and travel as needed for employees or company events. Assist in organizing company-wide events, ensuring smooth execution. Project & Client Support: Support active projects (~20 ongoing) as well as time-sensitive, high-priority special projects. Act as a liaison between the client service department and high-end clientele, ensuring seamless service delivery. Handle urgent client requests, including last-minute troubleshooting before major events. Maintain strict confidentiality, managing NDAs and background checks where required. Required Qualifications: Minimum of 3 years in an administrative or operations role, ideally in AV integration, construction, or a similar field. Basic understanding of audio-visual equipment and technology, including major manufacturers and equipment pairings. Experience managing contracts, invoices, and project documentation. Fleet and asset management experience (company vehicles, warehouse inventory, and equipment tracking). Strong skills in Microsoft Office Suite, especially Excel. Proven ability to interact with high-net-worth clients while maintaining professionalism and confidentiality. Self-starter with excellent attention to detail and a strong work ethic. Preferred Qualifications: Experience in event coordination and logistics. Background in luxury service industries.
    $32k-60k yearly est. 9d ago
  • Follow up Specialist (Appt Setter)

    Super Service Today 3.8company rating

    Support Specialist Job 5 miles from Redwood City

    Join Team Sweet Cow! Love ice cream, fun vibes, and making people smile? Join our team and get paid to do just that! We're hiring friendly, high-energy team members who want to scoop up good times and grow with us. Our mission is simple: At Sweet Cow, we are committed to making the best-tasting ice cream, served by the friendliest scoopers in the cleanest shops on the planet. We are a company that values community, kindness, contribution, and growth. Whether you're looking for a fun part-time job or a long-term career path, Sweet Cow is the perfect place to develop your skills and grow with an amazing team. Come scoop smiles with us and discover the opportunities that await at Sweet Cow! Why You'll Love It Here: Sweet Smiles - serve delicious ice cream & make people's day! Sweet Vibes - fun environment, supportive teammates, and shifts that are never boring! Sweet Perks - FREE ice cream every shift + discounts for friends & fam! Sweet Advancement - start as a Scooper & plan to grow with us! What You'll Do: Scoop, serve & engage with customers - we are friendly, knowledgeable, fast, and fun! Keep the shop running smoothly - we are clean, organized, and efficient! Work as a team - we uphold shop and team standards! POS and cash handling - we are accurate and efficient! Be the energy - we create amazing shop vibes and memorable shop experiences! Grow With Us! Start as a Scooper, then move into new roles like: Ice Cream Maker and Production - be a part of the magic behind Sweet Cow's incredible treats MooMobile Lead - oversee daily truck operations and provide the Sweet Cow experience at events Shift Lead - guide and support your team while ensuring smooth and efficient shop operations Assistant and General Manager - build and grow strong shop teams and community relationships What We Need from You: Can work at least 2 shifts per week (10+hrs) Open availability. To keep things running smoothly, we need team members with flexible availability. Regardless of how many shifts you want to work, your availability must include: 4 daytime shifts (open-4 pm) Mon-Fri OR 2+ closing shifts Mon-Thu, 2+ closing shifts Fri-Sun, and 1+ daytime shifts Sat-Sun (Closing shifts typically end 1 hour past posted closing time.) 16+ years old Can lift up to 50 lbs & stand for your whole shift Commitment to schedule adherence, continued training, and growth Perks & Benefits: Free ice cream every shift plus off-duty discounts Making peoples' day, every day Discounted employee merch store 50% employer-paid health insurance for qualifying employees Dental and Vision plans available (employee-paid) Paid sick leave as outlined in HFWA 401K with a 4% match Ready to join the sweetest team in town? Apply now & let's make some magic! #J-18808-Ljbffr
    $50k-87k yearly est. 4d ago
  • Mailroom Specialist

    Appleone Employment Services 4.3company rating

    Support Specialist Job 3 miles from Redwood City

    We are assisting a FinTech client located in Menlo Park seeking a meticulous and organized individual for their fast-paced mailroom operations. Responsibilities include receiving, sorting, and distributing incoming mail and packages, maintaining detailed records, and scanning and organizing electronic copies of mail. The role also involves liaising with various departments to ensure timely delivery, maintaining a clean and organized mailroom, and providing excellent customer service to internal staff and external contacts. The ideal candidate will have strong organizational skills, the ability to work independently, basic computer proficiency, and excellent communication and interpersonal skills. Responsibilities: Receive incoming mail and packages. Sort and distribute electronically according to department or recipient. Scanning and organizing electronic copies of received mail. Maintaining detailed logs of incoming and outgoing mail and packages. Track and document deliveries. Maintain a clean and organized mailroom. Liaise with various departments to ensure timely and accurate mail distribution. Provide excellent customer service to internal staff and external contacts, promptly addressing any mail related inquiries. Requirements: Professional, quick learner with a positive attitude Strong organizational skills and attention to detail Ability to work independently and manage time effectively Basic computer skills, including proficiency with Google Drive Excellent communication and interpersonal skills
    $31k-38k yearly est. 1d ago
  • Program Specialist - Basketball Operations

    Legarza Sports and More

    Support Specialist Job 17 miles from Redwood City

    LEGARZA PROGRAM SPECIALIST - FULL TIME AND PART TIME POSITIONS AVAILABLE WHO ARE WE LOOKING FOR? The Legarza team is looking for a self-starter with a desire to be a part of a highly effective team, who is willing to go the extra mile in order to ensure success. We are in search of a motivated go-getter who has the skills and determination to develop, grow, and manage a phenomenal sports program, focusing on Basketball Operations. Someone that is meticulously organized and wakes up every morning with a passion to bring out the best in yourself and others. Someone who takes pride in being able to find creative solutions or bring order from chaos. As we continue to expand, we need a quality person who believes in our values and has the skills to implement, manage, and grow an extraordinary youth sports program. JOB DESCRIPTION: The job will require the talent to excite a group of children and will also mandate a professional approach in an office environment. You will inspire the next generation of leaders while running the best Basketball program in the country, allowing your creative juices to flow by coming up with fun and educational contributions to our cutting edge sports curriculum, as well as figure out ways to help our business soar to new heights. SPECIFIC RESPONSIBILITIES: Coach Basketball, All Sports, and STEAM at our Camps Lead PE and After School Programs at local elementary and middle schools SEL, social emotional learning CA state standard based curriculum and training Classroom management Child development Behavior management PBIS/Positive Behavioral Interventions and Supports COMPENSATION: We want the best people and you can expect a competitive wage of $20-22/hr, along with great medical, dental and vision benefits, and a generous vacation/holiday package. All employees have room for enormous growth - those that fit tend to see annual salary increases well about the industry average. WANT A LEG UP ON THE COMPETITION? Read/watch more about our company HERE - *********************************************
    $20-22 hourly 29d ago
  • Fine Jewelry Specialist

    Circa 4.4company rating

    Support Specialist Job 25 miles from Redwood City

    We are Worthy & CIRCA Jewels. Our combined businesses are here to remake the world of pre-owned luxury jewelry. We use our expertise, technology and connections to get jewelry sellers the absolute most for their jewelry. We are passionate about quality, sustainability, and the valuation of finely crafted jewels. Today, we are the most trusted buyers of diamonds, fine jewelry and luxury watches on the planet. We are a group of people that are not only passionate about our work but about each other and our customers. Our flat hierarchy and organizational structure create an open environment where all feel comfortable to voice ideas, and we love the smart, creative minds of people who take pride in what they do. This role will be the only individual in a new office that we are looking to open in the San Jose/Cupertino/Palo Alto area. You may spend a few days each week in our satellite office in Palo Alto which is managed by the Jewelry Specialist in San Francisco. What You'll Do Meet with clients, evaluate jewelry items for purchase both virtually and in-person. Build and cultivate a seller community in your location. Manage a schedule of physical and virtual appointments. Use your trust-building skills to make offers to clients to purchase their jewelry. Take part in ongoing training with the buying team on new and existing trends. Follow up with clients to produce results gaining insight into client experience through various proprietary software programs. Manage inventory entries and shipments for the purchased product. Report purchase activity to municipal authorities. Who You Are Strategic thinker, capable of conceptualizing, developing and articulating strategic vision and influencing an organization to move toward that vision Proven track record of delivering results in a dynamic, high-growth environment Drives toward goals, takes initiative A strong, and kind communicator with professional direct verbal & written skills Ability to work cross functionally with different teams and company stakeholders Highly organized with the ability adapt to changing business needs and ability to manage multiple moving parts Self-motivated and results-oriented, strategic thinker with an ability to learn, contribute, and are willing to take full ownership over Seller Support What You Have Ability to participate and complete a three-month training period in New York City. Lodging and monthly stipend will be provided by our company. Ability to travel a couple times per year to assist other locations in the US. Completed coursework from the GIA or other relevant trade associations; GG certification preferred. Experience in the luxury goods industry and interfacing with clients in-person required. Excellent interpersonal skills with the ability to cultivate good working relationships both internally and externally. Strong analytical and organizational skills with knowledge of Microsoft Office and other relevant applications. What We'll Give You A supportive, inclusive culture in an organization that values your contributions Opportunities for personal and professional growth through work experience and mentorship An attractive and equitable compensation package, including salary, performance based bonus, and stock options A robust benefits program featuring generous PTO, comprehensive medical, dental, vision and other health benefits, 401K plan, commuter program, learning & development resources, health & wellness perks (i.e. free therapy sessions, discounted pet insurance) and so much more
    $42k-66k yearly est. 6d ago
  • Technical Support Engineer

    Nova Ltd. 4.1company rating

    Support Specialist Job 17 miles from Redwood City

    We are seeking a highly motivated and skilled Technical Support Engineer to join our team. The successful candidate will play a crucial role in supporting the development and deployment of our new metrology tool. This position involves working closely with our hardware group to build test stands, develop and document calibration and alignment procedures, and provide technical support to manufacturing and service engineers. Pay Range: $100,000- $140,000 Annually (DOE) *Not an IT Role* Why Nova: Certified Best Places to Work from "Great Places to Work" in 2022, 2023 & 2024 (Rated by our employees) Top 30 in our industry category Doubled in revenue from 2020 to 2022 Customer focus: We value building strong relationships. You'll be the face of Nova, working closely with customers to understand their needs. Continuous learning: We're passionate about growth. You'll gain in-depth knowledge of cutting-edge metrology tools, participate in industry trainings, and receive ongoing mentorship from experienced engineers. Role & Responsibilities: Lead the assembly of alpha tools metrology head and identify issues to be solved for beta tools. Collaborate with scientists and mechanical engineers to build and maintain test stands. Develop, test, and document calibration and alignment procedures for the metrology tool. Provide technical support to manufacturing and service engineers. Visit customer sites to install and service alpha and beta versions of the tool. Troubleshoot and resolve technical issues related to the metrology tool. Train customers and internal teams on the use and maintenance of the tool. Assist in the continuous improvement of the tool based on feedback from customers and internal teams. Qualifications: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. Proven experience in a technical support role, preferably in a hardware development environment. Strong understanding of metrology tools and calibration procedures. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Willingness to travel to customer sites as needed. Experience with the installation and servicing of complex hardware tools. Familiarity with the development and documentation of technical procedures. Knowledge of manufacturing processes and quality control. Get to know us better: Nova (NASDAQ: NVMI) is a global company and a leading provider of innovative metrology solutions for process control in semiconductor manufacturing. With a team of ~1200 people in three R&D centers and 27 field offices, we bring insights into the world's most advanced industry. We leverage multiple technology fields such as physics, optics, chemistry, and algorithms to develop hardware and software solutions that measure almost every advanced computer chip built in the world. Nova dives deep into dimensions and layers at the atomic level to extract unique insights and provide our customers with crucial decision-making data, managing critical challenges by providing unique, differentiated solutions. Our outstanding people-focused and innovative culture means every person at Nova has the power to make an impact and significantly redefine what people can achieve through technology. Join us if you are A dreamer and brilliant high aimer who sees the impossible as the starting point and loves working in a multidisciplinary global team to create innovative breakthroughs. If you need assistance due to a disability, you may contact us at *****************
    $100k-140k yearly 28d ago

Learn More About Support Specialist Jobs

How much does a Support Specialist earn in Redwood City, CA?

The average support specialist in Redwood City, CA earns between $33,000 and $84,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average Support Specialist Salary In Redwood City, CA

$52,000

What are the biggest employers of Support Specialists in Redwood City, CA?

The biggest employers of Support Specialists in Redwood City, CA are:
  1. Crestwood Behavioral Health
  2. Episcopal Community Services of San Francisco
  3. Gideon Hausner Jewish Day School
  4. Crestwoodcareers
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