Customer Support Specialist
Support Specialist Job 29 miles from Queen Creek
3 Month Contract to Start. Possible 3 month extensions.
$20-22/hr.
. 1 day a week from home.
About the Team
Experience Advocates take pride in delivering premier support and a world-class experience to thousands of customers every day. This is a critical frontline role that touches every operation at our client and supports customers during the most meaningful financial decision of their lifetime.
As an Experience Advocate, your day will consist of navigating phones and written communications through multiple platforms, as well as collaborating with internal stakeholders to improve the customer experience. You'll have a front-row seat to view the complexity of our mission and help us build industry-defining solutions while developing real estate mastery along the way.
Role Responsibilities
Be the face and voice of our client, handling the sophisticated needs of our customers with integrity, empathy, and efficiency.
Guide customers to understand all aspects of the home-buying and home-selling process by responding quickly to questions and unresolved issues.
Respond to incoming calls from customers, agents, neighbors, vendors, and partners wanting to learn about our client. This includes assistance with home information, transactions, buying and selling programs, feedback, and partnerships.
Own tough customer interactions that require de-escalation, gathering detailed information, and developing pathways for communication.
Act as a liaison between customers and internal partners to resolve customer issues.
Navigate internal and external knowledge resources to assist in your discernment, find solutions, and deliver accurate information.
Continuously develop your real estate and industry knowledge by participating in training and discussions.
Cultivate a positive environment through engagement and peer interactions while maintaining a growth mindset.
Work closely with internal teams (sales, agents, pricing, home operations) and external partners (title/escrow, lenders) to deliver a perfect experience to customers.
Deeply understand our customer's needs and share insights with our product teams to improve the customer experience and develop new programs that set our client apart.
Meet team performance goals consistently (adherence, productivity, and CSAT).
Remain flexible to work schedules that will include weeknight or weekend coverage.
Skills Needed
Mission-driven. You believe in our client's mission to empower everyone with the freedom to move and can't stop thinking about how we can improve upon our outstanding customer experience.
Hungry. You have the horsepower and whatever-it-takes attitude to give your customers a delightful experience, working outside of normal business hours, including weekends.
True empaths. You naturally put the needs of others before your own and derive energy from helping people. Connecting with and assisting people from all walks of life is what gets you out of bed each morning.
All about the team. You grow by empowering others and taking the time to cultivate growth in your teammates. Before anyone asks, you're always there to lend extra capacity when the team gets overextended.
Skilled communicators + active listeners. You have limitless perseverance and enjoy the challenge of explaining a complex concept multiple times in different ways until a customer truly understands it. Whether it's through a 45-minute phone call or 10 text messages, you're unfazed.
Solution-oriented. You don't just notice problems-you have a bias towards action. If a current policy is creating customer friction or a new tool could make interactions more efficient, you scope the problem, capture supporting evidence, and propose a solution.
Coachable. You have an appetite for feedback and seek out opportunities to become a better operator.
Adaptive and flexible operators. You work well in ambiguity, feel comfortable context-shifting, and adapt quickly to changing processes and tools.
Desktop Support Job Training Program
Support Specialist Job 29 miles from Queen Creek
"Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at American Express, Bank of America, Nationwide, or Amazon, among other leading organizations in the Phoenix area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- IT Support
- Banking
- Customer Success
- Financial Operations
- Business Operations
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year."
PandoLogic. Category:General, Location:Tempe, AZ-85285
IT Systems Specialist - Helpdesk Support - Onsite in Gilbert, AZ - Full Time
Support Specialist Job 17 miles from Queen Creek
Job Title: IT Systems Specialist - Helpdesk Support
Employment Type: Full Time
Contract Length: Full Time
We have an exciting opportunity for a highly motivated professional to fill the position of IT Systems Specialist.
WHAT YOU WILL DO:
The IT Systems Specialist is technically skilled with good problem-solving abilities. This is a hands-on role supporting internal, remote employees, contractors and Managed Services customers. IT Systems Specialists are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. This role requires the ability to listen to internal customer technical needs, understand their problems and implement solutions to them.
Supporting end users via requests (tickets and verbal)
Running new cables
Installing servers and UPS's into racks
Configuring or repairing new laptops and desktops; maintaining workstations and network performance
Installing operating systems and applications
Backing up data
Swapping out hardware such as hard drives
Perform research, troubleshooting
Setting up new employee workstations
Preparing purchase requisitions and ordering new equipment and parts
Keeping track of inventory
Active Directory password resets, additions/updates
Configuring VOIP phones
Process documentation
Training colleagues.
Other related duties and tasks as assigned.
ABOUT YOU:
HS Diploma/GED or Associates degree
5+ years' experience in computer hardware repair and helpdesk support.
Attained or working towards CompTIA Security+ certificate.
Knowledge of Apple and Windows machines
Excellent written and verbal communication skills.
Good interpersonal skills.
Proficient in software installation.
Attention to detail.
Good problem-solving skills.
Good customer service skills.
KNOWLEDGE SKILLS ABILITIES AND OTHER CONTRIBUTIONS:
Knowledge of operating systems, circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Ability to keep up-to-date technically and apply new knowledge to the job role.
Thanks & Best Regards
Piyush Sharma
Recruitment
eMail: ****************** | **************
7014 East Camelback Road, Suite 1452
Scottsdale, Arizona 85251
Registered Nurse (RN) - Clinical Support Specialist - $29-38 per hour
Support Specialist Job 49 miles from Queen Creek
Tenet-AZ Region is seeking a Registered Nurse (RN) Clinical Support Specialist for a nursing job in Avondale, Arizona.
Job Description & Requirements
Specialty: Clinical Support Specialist
Discipline: RN
Duration: Ongoing
36 hours per week
Shift: 12 hours
Employment Type: Staff
Welcome to Abrazo Health Network, where making a real difference in people's lives is at the heart of everything we do. Beyond just medical treatments, we believe in the power of genuine relationships and heartfelt compassion. It's what sets us apart and makes us truly special.
When you join our team, you're not just stepping into a job - you're becoming part of a community that uplifts and supports each other every day. We know that healthcare requires a unique blend of talent and dedication, and we are fully committed to providing an environment that enriches and rewards your journey.
Picture yourself among the brightest healthcare professionals, all united by a common purpose: caring for our community with unwavering commitment. At Abrazo Health, you won't just find colleagues; you'll find awe-inspiring teammates who share your passion for making a meaningful impact.
If you're ready to go above and beyond, to embrace the energy and camaraderie that Abrazo Health offers, then join us on this incredible adventure. Together, we'll embrace a healthier world - one patient at a time. Let your career find its purpose here at Abrazo.
RN Clinical Quality Improvement Specialist Full Time Days Position Summary
The purpose of this position is to plan, coordinate, implement and evaluated specific hospital-wide quality and patient safety programs and coordinate compliance and regulatory preparedness for all state, federal and regulatory agency accreditation requirements. The primary focus is accreditation standards of JC and CMS Core Measure clinical standards. Converts data into statistical information i.e., charts, graph, spreadsheets, run charts, etc. to include Core measures and sharing information with appropriate Department or Committee. Acts as the Team Leader for the Hospitals accreditation and regulatory programs. Participates in the credentialing, reappointment process, coordinates medical staff peer review activities
SPECIAL SKILLS: Advanced analytical/problem solving skills necessary to: collect and review data; analyze existing processes; recommend and implement solutions
• Strong critical thinking skills
• Excellent interpersonal skills and the ability to interact with all levels of hospital personnel, external auditors and regulatory agencies.
• Ability to present information to small and large groups; Excellent verbal and written communication skills
• Must be able to work under pressure, prioritize as necessary
• Excellent computer skills and the ability to perform statistical analyses
• Knowledge and ability to interpret health care accreditation standards, (e.g. JC, Medical College of American Pathologies, etc.) and the ability to apply these standards in various clinical settings. Knowledge of quality management/assurance and control methods, practices and techniques of a health care science (e.g., nursing, medical terminology, radiology, pharmacy, etc.).
THE RN CLINICAL QUALITY IMPROVEMENT SPECIALIST FULL TIME DAYS CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE.
MINIMUM EDUCATION: Nursing degree from an accredited nursing school or degree in medical informatics or Health Information Management
PREFERRED EDUCATION: Bachelor's degree in nursing, masters degree in Health Information Management, or Medical Informatics, or Health care Management
MINIMUM EXPERIENCE: 4-6 years clinical nursing experience with a minimum of 3 of those years working in an acute care environment, and 4 years experience working with JC accreditation standards and surveys, CMS and DHS regulations and data collections
PREFERRED EXPERIENCE: 3 years experience with EMR's (Cerner) and Midas
REQUIRED CERTIFICATIONS/LICENSURE: If RN - Current Registered Nurse License in State of Arizona
REQUIRED COURSE(S) TRAINING: Competent in Excel, graphs, PowerPoint, Word and other computer software
PREFERRED CERTIFICATIONS/REGISTRATION: CPHQ, CPHRM, RHIT
#LI-SB3
Tenet AZ Job ID #**********-1. Posted job title: RN Clinical Quality Improvement Specialist FT Days
Customer Escalation Specialist
Support Specialist Job 29 miles from Queen Creek
Job Title: Customer Escalation Specialist
Department: Customer Experience
Reports To: Head of Customer Success
Wise Pelican is seeking a detail-oriented and analytical Customer Escalation Specialist to manage complex customer issues and system-related escalations. This role is responsible for investigating customer concerns, working closely with Support and Development teams, and identifying root causes to improve the overall user experience. The ideal candidate will have a technical aptitude, experience navigating Stripe and backend systems, and the ability to recommend UX improvements based on data-driven insights. If you enjoy problem-solving, uncovering patterns, and streamlining processes, this role is perfect for you.
Key Responsibilities
Escalation & Investigation Management
Act as the primary investigator for escalated customer concerns that go beyond standard support processes.
Work closely with Support and Development teams to diagnose system issues, payment discrepancies, and process gaps.
Navigate Stripe and internal backend systems to analyze transactions and identify the source of customer issues.
Track and categorize escalations to identify recurring issues and recommend process or system improvements.
Serve as Wise Pelican's “Private Investigator” for customer cases where initial offers or standard operating procedures have been rejected.
Handle chargebacks, including investigating disputes, gathering necessary evidence, and working with Stripe to ensure proper resolution.
Process & System Analysis
Document case findings, patterns, and solutions to improve response efficiency.
Collaborate with the Development team to suggest UX enhancements that could prevent recurring customer issues.
Provide data-backed recommendations for improving automation and system workflows.
Work with Support to refine internal troubleshooting documentation and escalation procedures.
Customer Interaction & Case Handling
Determine whether cases require direct customer communication or behind-the-scenes resolution.
Act as a liaison between customers and technical teams, ensuring clear documentation of issues and solutions.
Develop structured reporting on escalations, including response times, resolution effectiveness, and customer impact.
Qualifications & Experience
3+ years of experience in customer support, technical support, or a related investigative role.
Experience with Stripe or other payment processing platforms, including handling chargebacks and dispute resolution.
Ability to navigate backend systems, CRM platforms (HubSpot preferred), and customer data tools.
Strong analytical skills with an ability to identify patterns and propose data-driven solutions.
Technical understanding of web applications and common customer experience pain points.
Ability to work independently while collaborating effectively with Support, Development, and Customer Success teams.
Key Performance Indicators (KPIs)
Time to resolve escalated cases.
Accuracy and effectiveness of investigations.
Number of process or UX improvements recommended and implemented.
Reduction in recurring customer issues.
Efficiency of internal documentation and knowledge-sharing.
Successful resolution rate of chargebacks and disputes.
Why Join Us?
At Wise Pelican, we foster a collaborative, customer-first culture where every team member plays a crucial role in our growth. We offer:
Competitive Compensation - Base salary + performance-based incentives.
Career Growth Opportunities - Clear pathways for advancement into leadership roles.
Training & Development - Access to world-class training, mentorship, and professional development programs.
Supportive Work Culture - A team-driven environment that values innovation, collaboration, and success.
Application Process
Are you ready to take on a detective-style role in customer experience? Apply today by submitting your resume and a brief cover letter detailing your investigative skills and experience in technical troubleshooting.
Technical Support Analyst
Support Specialist Job 44 miles from Queen Creek
*Brooksource* *Fortune 200 Environmental Services Client* *On-site* *6 month contract* The Technical Support Analyst III provides advanced technical support to customers and internal digital personnel. This role involves handling non-standard issues, participating in project facilitation, analyzing new technology deployments, and offering technical direction to enhance efficiencies. The incumbent administers and analyzes digital systems and processes, contributing to troubleshooting and proactive maintenance efforts.
*Duties and Responsibilities:*
* Provide technical support for customers and other analysts, creating documentation for self-help support.
* Develop and deliver highly complex solutions and processes, implementing projects at an advanced technical level.
* Analyze and evaluate information systems operations, offering expert technical direction and recommendations for improvement.
* Act as a liaison with clients, vendors, and other technical digital groups, building and managing ongoing relationships with stakeholders.
* Coordinate solutions as needed and report on process and system performance.
* Assist with the restoration of digital services in locations impacted by catastrophic events.
* Conduct training for end-users, outside vendors, and less experienced staff.
* Facilitate software update distributions and provide after-hours call support when necessary.
*Supervisory Responsibilities:* May coach and mentor less-experienced personnel and act as a team leader on some projects.
*Qualifications:*
*Education and Experience:*
* Required: Bachelor's Degree in Computer Science, MIS, Business Administration, or similar field with five years of related experience. Alternatively, nine years of related experience may substitute for the Bachelor's degree.
* Preferred: Bachelor's Degree in Computer Science, MIS, or Business Administration with seven years of related experience.
*Certificates, Licenses, Registrations or Other Requirements:* None required. Preferred: MCP, ITIL, CCNA.
*Other Knowledge, Skills or Abilities Required:*
* Advanced knowledge or skills in computer/software installation, maintenance, and troubleshooting.
* Proficiency in Microsoft O365 applications, Teams/SharePoint, ServiceNow, basic server support, networking components, telephony systems, and disaster recovery procedures.
* Experience in scripting, program design, packaging, imaging, or similar tasks.
* Moderate knowledge of the waste industry.
* Leadership abilities, effective communication skills, confidentiality maintenance, and customer service excellence.
* Capability to lift up to 50 pounds.
_*About Eight Eleven Group:*_
_Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws._
Job Type: Contract
Pay: $24.00 - $30.00 per hour
Benefits:
* Dental insurance
* Health insurance
* Vision insurance
Compensation Package:
* Hourly pay
Schedule:
* 8 hour shift
* Monday to Friday
Work Location: In person
Sales Support Specialist
Support Specialist Job 44 miles from Queen Creek
Join Our Team as a Sales Support Specialist I - Cable Advertising!
Are you looking for an exciting opportunity to work with a leading telecommunications company? 3i People is seeking a Sales Support Specialist I to join the Communications company in Phoenix, AZ. If you have strong data entry skills, attention to detail, and a passion for supporting sales teams, we want to hear from you!
Position Details:
Job Title: Sales Support Specialist I - Cable Advertising
Location: Phoenix, AZ (4600 E Washington St Ste 200- 85034)
Hybrid Schedule: In-office Tuesdays & Wednesdays
Duration: April 15, 2025 - December 31, 2025 (Potential to Extend or Convert to Permanent)
Pay Rate: $24.53/hr - $29.42/hr (W2 with Benefits)
What You'll Do:
Provide operational support for sales teams, including order processing and account management.
Act as a liaison between clients, internal departments, and sales teams.
Assist in managing advertising campaigns, ensuring timely execution and reporting.
Maintain organized records of client communications, contracts, and performance metrics.
Conduct market research to support sales strategies.
Collaborate cross-functionally with marketing, finance, and operations teams.
What We're Looking For:
Minimum Qualifications:
HS diploma or GED.
2-5 years of experience in sales support, advertising, or related fields.
Strong organizational and communication skills.
Proficiency in Microsoft Office and CRM software.
Ability to multitask, troubleshoot, and problem-solve in a fast-paced environment.
Preferred Qualifications:
Bachelor's degree in Business, Marketing, or a related field.
Experience in media buying, advertising agency work, or client-side marketing.
Knowledge of cable advertising trends and industry dynamics.
Why Join Us?
Work in a dynamic and collaborative environment with a top-tier telecom company.
Competitive pay and benefits.
Hybrid work schedule with work-life balance.
Opportunity for career growth and potential for a permanent position.
If you are interested in this opportunity and meet the qualifications, please respond with your updated resume or contact us at ************.
We look forward to hearing from you!
#Hiring #SalesSupport #CableAdvertising #JobOpportunity #PhoenixAZ
EDI / EDIFACT
Support Specialist Job 29 miles from Queen Creek
Hi,
Title : EDI / EDIFACT
Experience : 10 + Years
JD:
EDI ITX (IBM Transformation Extender) Logical mapping, Development, build, design, testing, Implementation, support maintaining B2B/EDI transactions of common file types such as X12, idocs, xml, json, csv etc.
Knowledge of AS2, SFTP, API creation and troubleshooting, JDBC/SQL, IBMi DB
Experience in migration of WTX/ITX EDI Tools or version upgrade
Thank You
Austin
******************
Pool Service Support Specialist
Support Specialist Job 44 miles from Queen Creek
Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China. This position can be based in Mocksville, NC, North Kingstown, RI or Phoenix, AZ location.
As a TSR, you will provide technical support to distributors, builders, dealers and pool owners on a timely basis via telephone and email. This position requires excellent verbal and written communication skills, computer literacy, and basic knowledge of plumbing, hydraulics and electrical functions.
Responsibilities
In this role you will have the opportunity to:
Assists callers and other correspondents with issues regarding equipment installation, operation and programming.
Resolves incoming questions concerning pool product defects and replacements from customers by ascertaining the cause of the problem.
Refers warranty service and repair issues to the appropriate recipients and follows up when needed to ensure that they are handled on a timely basis to meet customer needs.
Collects service data from Field Service Partners and identifies trends and other areas of concern.
Communicates potential product problems to Quality Control.
Interfaces with District Technical Managers, District Sales Managers, Quality Control and Engineering on a regular basis.
Performs all other duties as assigned by Supervisor.
Able to read, analyze and interpret general business periodicals, professional journals, technical procedures and governmental regulations.
Able to write/generate reports, business correspondence and procedure manuals. Able to effectively present information and respond to questions from builders, servicers, dealers, end-users and potential customers.
Able to calculate figures and amounts such as discounts, proportions, percentages, area, circumferences and volume.
Able to apply concepts of basic algebra and geometry.
In-depth knowledge of pool product line, plumbing, hydraulics, and electrical functions.
Qualifications
What you will need to be successful:
Required high-school diploma or equivalent
3-5 years of relevant experience and/or training
Bachelor's degree preferred
Anti-Money Laundering Specialist
Support Specialist Job 29 miles from Queen Creek
Russell Tobin is currently seeking a Fraud and compliance- AML/BSA Specialist to support our client. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the banking industry. Potential to extend or convert for the right candidate. Apply today for consideration!
Job title: AML/BSA Specialist
Location: Tempe AZ
Duration: 6months
Pay rate: $26.43/hour
Position Description:
Monthly parking fee is $55.00 a monthly; there is no free parking on the site. Light rail is available at your own cost.
Candidates should expect to be in the office location from 8:30am - 5:00 pm with a minimum 1/2 hour lunch. Shift Schedule: 1st
**Banking experience is req
Responsibilities:
Responsible for fulfilling the Anti-Money-Laundering/Bank Secrecy Act requirements through identification and investigation of suspicious activity. Analyze customer account transactions to detect suspicious activity and make decisions on appropriate action to take. Work cooperatively with business line to establish procedures for identifying suspicious customer transactions, specific to money laundering, including the proper method for reporting such activity to the anti-money-laundering group. Provide guidance, support, and recommendations to business lines regarding customer AML risk ratings and account activity. Based on the outcome of the investigation, analyze and determine whether or not a Suspicious Activity Report (SARs) must be filed with the Federal Government for any identified suspicious activity. Work cooperatively with internal departments, financial institutions, and local, state or federal authorities to obtain and analyze necessary info
Benefits Disclosure
“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”
Marketing Automation Specialist
Support Specialist Job 44 miles from Queen Creek
Elevate Your Marketing Career: Join Magellan Creative as a Marketing Automation Specialist
Are you a visionary marketer with a passion for automation and a knack for crafting compelling sales funnels?
Imagine leveraging your skills to empower financial advisors nationwide, driving impactful campaigns that shape the future of financial planning.
Magellan Creative, the dynamic in-house marketing agency of Magellan Financial, is seeking a Marketing Automation Specialist to revolutionize our digital strategies.
Why This Opportunity Stands Out:
Innovate and Lead: Design and optimize cutting-edge digital sales funnels using Ortto and other leading automation platforms, directly influencing lead generation and client engagement.
Collaborative Impact: Work alongside a dedicated team of creatives, strategists, and financial experts, all committed to delivering measurable results for our advisor partners.
Professional Growth: Engage in continuous learning opportunities, with access to industry-leading tools and a culture that fosters innovation and excellence.
Key Responsibilities:
Digital Funnel Design & Optimization: Create, manage, and refine high-converting sales funnels, implementing multi-step automated workflows, including lead capture pages, email sequences, SMS follow-ups, and retargeting campaigns.
Lead Generation & CRM Integration: Collaborate with advisors and marketing teams to design lead generation strategies, ensuring seamless CRM integration and data flow across platforms like HubSpot and Salesforce.
Campaign Execution: Oversee email marketing, SMS, and chatbot sequences to enhance client engagement, automating client onboarding and retention workflows to streamline the advisor-client journey.
Performance Tracking & Reporting: Analyze funnel performance, engagement metrics, and revenue impact, generating insightful reports to drive continuous improvement and maximize ROI.
What Sets You Apart:
Proven Expertise: Demonstrated experience in designing and managing digital funnels using Ortto or similar platforms, with a minimum of 3 years in marketing automation, lead generation, or sales funnel design.
Technical Proficiency: Strong understanding of conversion rate optimization (CRO), A/B testing, behavioral targeting, and proficiency in platforms such as HubSpot, ActiveCampaign, Keap, or ClickFunnels.
Analytical Mindset: Ability to interpret data, analyze user behavior, and optimize marketing funnels accordingly, driving data-driven decisions.
Collaborative Spirit: Excellent communication and collaboration skills, with the ability to work across marketing, sales, and technology teams to achieve common goals.
Preferred Qualifications:
Industry Insight: Familiarity with financial services, fintech, or professional services marketing, understanding compliance and data privacy best practices in financial marketing.
Technical Skills: Knowledge of HTML, CSS, and JavaScript for landing page customization is a plus.
Perks and Benefits:
Comprehensive Health Coverage: Full Medical, Dental, Vision, and Life Insurance to ensure your well-being.
Financial Security: 401(k) with company match to support your future financial goals.
Work-Life Balance: Paid time off, holidays, and professional development opportunities to maintain a healthy work-life integration.
About Magellan Creative:
Magellan Creative is the in-house full-service marketing and advertising agency within Magellan Financial, specializing in custom branding, digital marketing, and lead generation for independent financial advisors nationwide.
We pride ourselves on delivering world-class digital marketing support, high-converting automated sales funnels, and cutting-edge marketing automation strategies and CRM integrations.
Seize the Opportunity:
This is more than a job; it's a chance to make a significant impact on the financial advisory landscape.
If you're ready to take your marketing automation expertise to the next level and be part of a team that's shaping the future of financial services, apply now.
Your next career milestone awaits at Magellan Creative.
Cruise Specialist - Chandler
Support Specialist Job 22 miles from Queen Creek
BASIC PURPOSE: A Cruise Specialist is an exciting entry-level position that works to make people's vacation dreams come true. The position serves as the "voice" of Norwegian Cruise Line and is the first point of contact for most guests and travel agents, or "travel partners". The Cruise Specialist works within a telephone call center answering incoming calls to identify the callers' needs and sell the Norwegian products that match their vacation plans. The Cruise Specialist successfully performs these tasks by providing excellent customer service, utilizing their telephone communication skills and entering data into Norwegian's reservation system.
POSITION RESPONSIBILITIES:
Service and process new and existing individual reservation requests from travel agents and direct guests, resulting in a positive customer experience.
Escalate all issues and pertinent matters to the appropriate resource to ensure resolution.
Communicate with specific organizational support departments as necessary.
Demonstrate effort in maximizing revenue opportunities by offering to confirm space, offering stateroom category upgrades, communicate vacation value, provide ship attributes, offer air and land components, along with all available ancillary products.
Apply expected behaviors to correct opportunities identified as a result of any quality related observations.
Adhere to all applicable department attendance, phone adherence and conformance expectations as outlined in new hire training and through Supervisor guidance.
Perform other job-related functions as assigned.
KNOWLEDGE AND EXPERIENCE:
EDUCATION: High school diploma or equivalent.
EXPERIENCE: 0-2 years call center, sales or related travel industry experience. Working knowledge of reservation system within a call center environment preferred, but not required.
KNOWLEDGE & SKILLS:
Ability and desire to take initiative in providing a positive and fun atmosphere for customers with a strong focus on the overall customer experience with each and every interaction.
Ability and willingness to follow up with each and every customer as needed in the most efficient manner as possible with correct and accurate information.
Possess a genuine desire to want to help and assist others.
Ability to quickly learn and maintain basic understanding of applicable policies and procedures in order to reserve new and service existing reservations within Norwegian's reservation system.
Exhibit positive, pleasant and courteous behavior within the Quality Program expectations, while engaging internal and external customers.
Understand the need to remain focused during every customer engagement to heighten the level of overall accuracy and customer satisfaction.
Understands basic need to secure reservations by requesting to reserve a new booking on all rate quotes. In addition, maximize revenue opportunities by offering additional products, such as ancillary items, on all reservations.
Ability to utilize verbal and written communication skills to communicate with internal customers. This includes sending and responding to internal e-mail via Microsoft Outlook.
Ability and willingness to adhere to a strict attendance/work schedule policy, including break/lunch adherence, attendance and punctuality.
Within reasonable accommodation, ability to view and read PC monitor, training and reference material, as well as operate keyboard and PC mouse.
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
Desktop Support Technician
Support Specialist Job 44 miles from Queen Creek
About the Role:
Are you a skilled Desktop Support Technician looking for a new opportunity? Join Hospice of the Valley and be part of a dedicated team providing essential IT support to our organization. This role involves maintaining, troubleshooting, documenting, and repairing desktop systems, hardware, and software. If you have a strong background in desktop support and excellent customer service skills, we want to hear from you!
Key Responsibilities:
Support and Maintenance: Provide support for 3,000-4,000 internal users, maintaining and troubleshooting desktop systems, hardware, and software.
Ticket Management: Handle 10-25 tickets daily, conducting both inbound and outbound calls.
Mobile Device Management: Manage mobile devices using InTune or similar MDM tools.
Active Directory and SCCM: Utilize Active Directory and SCCM for user and system management.
Travel: Travel to various clinics/sites as necessary to provide on-site support.
Must-Have Qualifications:
3+ years of experience in a Desktop Support role, preferably in an enterprise environment.
Expertise with Windows 10 and Windows 11.
Experience working with a ticketing system.
Experience with Mobile Device Management (MDM), preferably InTune.
Strong customer service skills.
Experience with Active Directory.
Experience with SCCM.
Proficiency with Office 365.
Nice-to-Have Qualifications:
VOIP experience.
Telecom experience with Avaya.
Azure experience.
Experience with Duo for two-factor authentication.
Experience with Cisco AnyConnect (VPN).
Why Join Us?
Competitive Pay: Earn $26 - $35 per hour.
Career Growth: Opportunities for professional development and career advancement.
Supportive Environment: Work with a dedicated and supportive team.
Impactful Work: Contribute to the smooth operation of IT systems in a healthcare setting.
If you are a proactive and experienced Desktop Support Technician ready to take on a new challenge, we encourage you to apply!
Compensation:
$26/hr to $35/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
HRIS Specialist
Support Specialist Job 21 miles from Queen Creek
in Mesa, AZ only looking at applicants in AZ.
Working directly with the Human Resources/ L&D Team to resolve issues, customize settings, build reports, support integrations, and train front line users on our HRIS (Cornerstone) and other HR systems. This position will also perform a variety of simple to complex human resources administrative functions to support the shared services platform.
How you will be rewarded as an HRIS Specialist
• Competitive Salary
• Monday-Thursday work week working four 10-hour days
• Off on Fridays
• Generous paid time off and Holiday Pay
• Medical, Dental and Vision Insurance
• 401(K), employee assistance programs, health savings account
Primary Responsibilities:
• Manage, maintain, and optimize our HRIS system
• This position will serve as a technical subject matter expert and leader responsible for effective system design, functionality, administration, and maintenance.
• Lead data-driven HRIS strategies and initiatives that align with business needs and objectives.
• Performs day-to-day administrative tasks for the HR department including support for recruitment, new hire processing and benefit administration
• Manage system upgrades, implementations, and integration with other business systems
• Create and maintain system documentation, including user guides and training materials.
• Deliver customized reports to stakeholders as needed.
• Collaborate with cross-functional teams to review and prioritize enhancement requests, and define project scope, objectives, and deliverables.
• Provide technical support to end-users, troubleshoot issues, and liaise with vendor support as needed.
• Administer change management process for system updates and releases to ensure a positive user experience.
• Audit data integrity, examine concerns, and establish processes to streamline and improve data quality.
• Manage all 401k processing and changes
• Develop and maintain the electronic employee file system
• Oversee and support various company projects and programs including wellness activities, employee social activities, community outreach efforts, and compliance matters
• Other duties, as assigned
Job Qualifications:
• Committed to quality work, highly accurate and detail oriented
• Self-starter, proactive, and strong work ethic
• Strong follow-up skills and the ability to track and take action to ensure completion of job duties
• Ability to multi-task and prioritize are critical to success
• Experience with Cornerstone, Exponent & Salary.com a plus
• Positivity, friendly, and professional demeanor
• BA in Human Resources
• Proficient in MS Excel (Pivot Tables, Formulas), Word, Outlook and PPT required
• Communicate clearly both orally and in writing, including excellent spelling and grammar
**Note**: Due to US Export Control laws and regulations; applicants selected for employment must show proof of a U.S. Person status before employment may begin.
Provisioning Specialist
Support Specialist Job 44 miles from Queen Creek
About the Company:
Windcave is a high-growth, innovative, global leader in payment technology delivering a range of secure solutions in E-commerce, Cashless Parking and Vending, and Retail Terminals to clients across the globe. Processing over US$90 Billion worth of transactions per year, we are one of the largest integrated POS terminal and e-commerce switching providers in Asia Pacific.
Our global head office is based in Auckland, and our impressive global network operates out of 14 locations including here the US as well as the UK, Australia, Singapore and Canada.
About the Role:
We are seeking a Provisioning Specialist to join Windcave's team in Phoenix, Arizona 85006. As Provisioning Specialist, you will keep Jira, CRM and other Windcave systems up to date while ensuring a high level of attention to detail to set up accounts and interact with our Windcave customers. This is an exciting opportunity for someone interested in gaining experience in a technological role with a growing team!
The role reports into the US Provisioning Team Lead in Phoenix and will effectively liaise with several departments within the business.
This is not a remote position.
$22.00 per hour.
Key Responsibilities:
• Action account requests from the Sales team for Windcave terminal products ranging from Unattended, to Retail EFTPOS for potential and existing customers for their integration with Windcave, whilst maintaining a high standard of work ethic and professionalism to exceed customer and internal Windcave expectations.
• Fault Analysis of terminals as per documentation within internal SLA.
• Provide further assistance as required by the Team Leader to ensure a smooth operation of the Activations Team.
• General: Keep Jira, CRM and other Windcave systems up to date with accurate data. Maintain a high level of attention to detail when setting up accounts. Ensure all client interaction (including responses to enquires) is highly professional and responsive. Contribute to the positive and smooth operation of the activations team. Other duties as set by management.
About You:
• Legal right to work in the United States (no sponsorship)
• Similar experience in a technical role or a bachelor's degree is preferred but not required
• Ability to understand core concepts of technology hardware logistics
• Strong communication skills and a keen sensitivity to customer needs
• Determination to commit effort and the passion to achieve set goals
• Willingness and enthusiasm to learn new systems
• Motivation to be a team player
• High commitment to focus and detail orientation
This is what you can expect working with us:
• Competitive salary with benefits including Medical, Dental, Vision, Life, and matching 401K
• A gateway to a promising and long-term career in one of the fastest growing payment solutions provider
• You will get all the training you require once hired and plenty of mentoring for your professional development
• Free monthly parking available
The role will ideally suit candidates with a passion and interest in technology. At Windcave, we like to grow, support, and assist our team members so together we can accomplish our present and future goals! If this sounds like you, then please apply here to learn more.
Windcave is an Equal Opportunity Employer and committed to building a diverse workforce. If you are looking for an exciting career with an organization that is experiencing tremendous growth and offers enormous career development opportunities, then we invite you to join us!
Chemistry Specialist
Support Specialist Job 38 miles from Queen Creek
About Outlier Outlier is the world's leading expert platform, connecting a network of over 100,000 contributors worldwide to improve AI models by providing expert human feedback. We partner with companies including OpenAI, Meta and Microsoft to enable advanced generative AI models to provide accurate responses and advanced reasoning capabilities.
We are looking for advanced Chemistry experts to teach AI how to interpret and solve complex problems by: Evaluate AI-generated content for factual accuracy and relevance in Chemistry.
Develop and answer Chemistry-related questions to refine AI understanding.
Assess and rank AI responses based on scientific rigor.
Required expertise and qualifications: Education: Master's degree or higher (PhD preferred) in Chemistry or a related field (can be currently enrolled) Research Experience: Strong preference for candidates with peer-reviewed publications, patents, conference presentations, research grants, or industry R&D contributions English Proficiency: Ability to read and write with minimal errors Bonus Skills: AI model training experience is not required but helpful Payment: Currently, pay rates for core project work by Chemistry experts range from $30 to $50 per hour USD but varies based on your geographic location (see note below) Opportunities for higher-paying research projects based on performance.
Rates vary based on expertise, skills assessment, location, project need, and other factors.
For example, higher rates may be offered to PhDs.
For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply.
Certain projects offer incentive payments.
Please review the payment terms for each project.
TEMPEST / EMI- Engineering Support Specialist (NEW HIRE BONUS UP TO $10,000)
Support Specialist Job 42 miles from Queen Creek
Basic Qualifications
Education Requirements:
Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 8+ years of job-related experience, or a Master's degree plus 6+ years of job-related experience.
Clearance Requirements:
Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
ROLE AND POSITION OBJECTIVES:
$10k sign-on bonus (for TEMPEST Certified Candidate) and GDMS Relocation Package
General Dynamics Mission Systems has an immediate opening for an experienced TEMPEST Test Support Specialist. As a member of the EMI/TEMPEST Group the candidate will perform TEMPEST testing and support the development of TEMPEST Test Plans/Reports for a wide variety of tactical communications systems, rugged communications equipment, and computer equipment for military applications. Products range from tabletop subsystems to large complex vehicular systems. This position provides an opportunity to further advance the cutting-edge technology that supports some of our nation's core defense/intelligence services and systems. General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions.
We encourage you to apply if you have any of these preferred skills or experiences: 1) Currently a Certified TEMPEST Professional Level I or II; 2) Have the required training /experience to obtain TEMPEST Certification within 12 months; 3) Familiar with testing in accordance with TEMPEST/1-92, CNSSAM TEMPEST 01-02, and/or MIL-STD-461.
What sets you apart:
Familiarity with a variety of test equipment including EMI/TEMPEST Receivers, Oscilloscopes, Spectrum Analyzers, Network Analyzers, Signal Generators, etc.
Experience with developing or reviewing TEMPEST Test Plans and Reports.
Perform TEMPEST testing in accordance with the applicable standards.
Experience working in a lab environment including troubleshooting test issues/failures and recommending solutions.
Manage equipment calibrations and repairs.
Candidate must be able to work in a team environment and collaborate across programs and shifts.
Candidate must be able to work independently, communicate clearly, and effectively with employees and customers.
Our Commitment to You:
An exciting career path with opportunities for continuous learning and development.
Research oriented work, alongside award winning teams developing practical solutions for our nation's security
Flexible schedules with every other Friday off work, if desired (9/80 schedule)
Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more
See more at gdmissionsystems.com/careers/why-work-for-us/benefits
Workplace Options:
This position is fully on-site.
While on-site, you will be a part of the GDMS EMC/TEMPEST Group in Scottsdale, Arizona
#CJ3
Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $120,699.00 - USD $133,900.00 /Yr. Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Peer Recovery Support Specialist
Support Specialist Job 17 miles from Queen Creek
Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.
We offer:
* Professional development and career advancement opportunities
* Competitive compensation
* Medical, dental, vision insurance
* 401k investment plan with company match
* Generous paid time off and paid holidays
* Tuition reimbursement
* The opportunity to help us make a difference in the lives of the patients and communities we serve.
Qualifications
The Peer Recovery Support Specialist's main purpose is to provide kind, empathetic, support, coaching, mentoring, and education for individual during their recovery process. This position has been identified as a safety sensitive position that includes tasks or duties (i.e., driving) that the employer in good faith believes could affect the safety, health or reputation of the Agency, participants, the employee performing the task or others. In all duties listed in the job description, the Peer Recovery Support Specialist is responsible for providing recovery peer support services to assigned caseload and documenting services provided. This position also creates a positive experience for individuals served where Kindness Matters
Qualifications Required
* Recovery Peer Support Specialist Certificate (or ability to get it within 3 months of hire).
* HS diploma or GED
* Self-identify as an individual who has their own lived experience of mental health conditions, and/or substance use, for
which they have sought support and has an experience of sustained recovery (greater than one year) to share those experiences in peer-to-peer interactions.
* Must be 21 years of age or older.
* Possess valid driver's license with acceptable driving record and reliable transportation.
* Certification in first aid, CPR, and Crisis De-Escalation training (ie CPI), if you do not possess active certification training will be provided.
* Ability to lift 50 pounds.
* Have availability of home telephone for easy access of Agency contact.
* Ability to type and working knowledge/familiarity with computers and electronic clinical record keeping.
* Must obtain and maintain a fingerprint clearance card and pass a background check.
Mental and Emotional
* Demonstrate good written and verbal communication skills.
* Able to positively interact and develop rapport with mentally ill participants and their families, professional and support staff and various levels of staff from community agencies.
* Able to maintain a calm, non-defensive, supportive attitude during crisis or potential crisis situations.
Physical
* Long periods of sitting, ability to bend, lift and carry up to 50 pounds.
* Able to operate phone, Fax, copier, and a computer.
* Must be fully ambulatory and able to assist participants.
* Must be able to operate an Agency vehicle.
Qualifications Preferred
* Recovery Peer Support Specialist Certificate
* Bilingual - English/Spanish
* Experience working in Integrated Healthcare, Behavioral Health or Residential.
* Advanced knowledge of cultural diversity and sensitivity.
Operations Support
Support Specialist Job 22 miles from Queen Creek
Description Responsibilities
Generating initial loan disclosures, change of circumstances, and closing disclosures.
Working with Processing, Underwriting, and Title to ensure loan closings are successful.
Processing a Loan Pipeline of 10-15 applications.
Strategic Support Specialist
Support Specialist Job 42 miles from Queen Creek
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
This role involves coordinating logistics in office for onsite team members and department visits, troubleshooting office issues, and completing various administrative tasks. They also assist IT with setting up new hires and providing technical support, while contributing to business operations through data analysis and reporting activities. This position requires strong organizational skills, attention to detail, and the ability to effectively communicate and collaborate across teams.Essential Job Duties and Responsibilities:
Manage office activities, including but not limited to: coordinate logistics for remote team and onsite visits, troubleshoot and assist with office issues, complete office administrative tasks.
Support business operations with data analysis and reporting.
Assist IT to setup new hires and provide support for technical issues.
Required Skills, Knowledge and Abilities
Excel Proficiency: Demonstrated experience and proficiency in using Excel for reporting; data analysis and SQL experience preferred.
Mortgage Knowledge: Prior experience working with encompass in the mortgage industry a plus.
CRM experience: Prior experience working with Salesforce a plus.
Office Management: Prior experience in office coordination or management required.
Cross-Departmental Collaboration: Comfortable collaborating with individuals at all levels within the company, including executives, to fulfill requests and support business objectives.
Independence and Initiative: Proven ability to work independently, managing tasks efficiently and effectively without constant supervision.
Adaptability in Fast-Paced Environments: Thrives in fast-paced environments, capable of managing multiple priorities and adapting to changes in processes and procedures with ease.
Quick Learning and Adaptation: Strong ability to quickly learn new tasks, processes, and procedures, and adeptly adjust to changes as needed.
Attention to Detail and Organization: Meticulous attention to detail and highly organized approach to ensure accuracy and efficiency in all tasks and responsibilities.
Team Collaboration and Communication: Collaborates effectively with colleagues, demonstrating a proactive and cooperative attitude to achieve team goals and enhance organizational success.
Flexibility for Overtime: Willingness and ability to work overtime on short notice, ensuring timely completion of critical tasks and projects as required.
Compensation: $25/hour
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!