Support Specialist Jobs in North Druid Hills, GA

The Dennis Law Firm is seeking a highly professional and experienced Intake Specialist to join our dynamic team. Ideal Candidate: The ideal candidate will have experience with File Vine software, exceptional communication, organizational, and computer skills, strong proficiency in Microsoft Office Suite, and the ability to work effectively within a team or independently. They should be detail-oriented, able to multitask, and thrive in a fast-paced environment. Essential Duties and Responsibilities: Generate conflict reports, client-matter openings, and edits. Create client-matter numbers and produce conflict reports for the Centralized Conflicts Review Department. Process conflict reports for all potential new hires. Review client engagement letters. Maintain firm databases by entering, updating, and retrieving data. Create Excel spreadsheets for importing client-matter information and conflict parties. Adhere to departmental policies and procedures. Research and answer questions for internal clients. Handle other job-related duties and special projects as assigned by the New Business Intake Manager or Managing Attorney and Founding Attorney. Required Skills: Excellent verbal and written communication skills. Ability to interact across departmental divisions. Strong analytical, organizational, interpersonal, and presentation skills. Ability to multitask in a fast-paced environment, work under pressure, and balance multiple competing priorities. Proficiency in Microsoft Office. Ability to analyze complex problems and recommend or implement solutions. Exercise considerable judgment and discretion in establishing and maintaining good working relationships with attorneys and staff. Ability to learn quickly, be flexible, and think strategically. Work well independently and in teams, share information, support colleagues, and encourage participation. Enthusiastic, self-motivated, and effective under pressure. Strong work ethic and keen attention to detail and accuracy. Willingness to work overtime, if required. Qualifications: Law firm experience preferred. Personal injury experience preferred. The Dennis Law Firm is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression, or marital status. Join us at The Dennis Law Firm and contribute to our mission of seeking justice for our clients. Apply today!

THE OPPORTUNITY SANY America is looking to recruit a driven, forward-thinking, and highly motivated Technical Services Specialist (TSS)-Field. With the deep investment and backing of SANY Group, the Sany America's business expects to grow significantly in the coming years. Critical to this growth is the appointment of a high-quality TSS who is responsible for overseeing technical support for dealers and customers. This position will be both office-based and field-based, who will work closely on problem resolution. This TSS is responsible for working with dealers and customers to ensure prompt repair of heavy construction machines (such as motor graders and compaction rollers) and the development of solutions for known and emerging issues based on service cases and field experiences. This role will require someone who can balance multiple tasks while being a problem solver that can resolve complex machine issues. This Peachtree City, GA based position will support road construction equipment cross the U.S. and Canada...primarily for road-making heavy equipment. KEY RESPONSIBILITIES The TSS is expected to: Technical · Work with dealer technicians to resolve complex technical issues in a timely manner. · Review cases for dealers and customers in assigned region, support case resolution. · After resolving an issue develop a technical knowledge document that can be used for future similar problems · Ensure all dealers are up to date on all product changes and service bulletins. · Work with the TCSM to ensure that dealer technicians obtain SANY training and obtain certifications. · Provide remote and onsite technical support to troubleshoot and repair SANY equipment. This could include being directly involved with troubleshooting and doing the repair in order to train dealer technicians. · Work with Sany Engineering team to support a Field Follow Program for new model concepts. · Review assigned Service Manuals and other technical publications to ensure that these are correct and meet market requirements. · Work on Manager assigned projects to drive problem resolution to emerging issues. Parts · Assist dealers to determine correct parts required to repair specific machines. · Identify errors in manuals and provide information to correct these errors. Warranty · Work with dealers to ensure correct warranty submission when assisting in the problem resolution. · Assist in the development of Flat Rate Job guides. Other Duties · Identify and report on product quality and emerging product reliability issues. Collaboration · Intra-departmental: Territory Customer Support Managers, Warranty Team · Inter-departmental: Training & Development, Engineering, Regional Business Managers, District Sales Managers, Parts, Marketing, Product Managers, Accounting, Sales Operations · External: Dealers, Customers, 3rd Party Attachments providers PROFESSIONAL EXPERIENCE & QUALIFICATIONS The ideal candidate will: Knowledge of Heavy Off-Road Equipment of Sany America or other similar types with appropriate technical aptitude. Ability to understand and read technical manuals, parts manual, electric and hydraulic schematics. A customer-centric and service-oriented mind-set with a passion for customer service. Computer literate with experience of Microsoft Word, Excel and Salesforce Positive professional attitude Attention to detail in order to promote positive customer interactions. Have strong communication, presentation, and teamwork skills with the ability to build trust and credibility globally, which includes winning approval from various stakeholders. Strong organization and prioritizing skills Team player but also able to work under own initiative. Be driven to win, goal-directed, adaptable and agile, and people focused with the ability to influence cross-functional teams without formal authority. Demonstrate a high degree of creativity and mature judgement in anticipating and solving non-reoccurring, unprecedented problems. Have a Root Cause/Countermeasure approach to problem solving (analytical vs. intuitive). Have high energy with a strong sense of urgency who is resilient and self-confident. Valid Driver's license with a clean driving record Travel up to 75% Strong Candidate Will Have Minimum of 3 years of experience in the construction, industrial or agricultural equipment industry Technical Certification (preferred)

Commission & Field Service Specialist III The Commissioning & Field Service Specialist III will be responsible for the installation, commissioning, and start-up of SCR systems. This role requires hands-on expertise in industrial equipment installation and maintenance, including troubleshooting and improving processes and equipment. The specialist will supervise the installation of SCR systems, assist in system modifications, and provide technical support to customers. Key Responsibilities: Installation & Commissioning: Independently supervise the installation of SCR systems. Install, configure, commission, and troubleshoot subsystems including pumps, motors, and valves. Provide guidance on equipment installation and modifications. Process & Equipment Improvement: Identify opportunities for process or equipment improvements. Solve complex problems to enhance system functionality and performance. Service & Maintenance: Manage SCR service programs, including periodic audits, vibration analysis monitoring, and preventive maintenance (PM). Develop and maintain PM documents for SCR equipment. Training & Support: Provide training to customers on system features and maintenance. Transfer operational knowledge to customers and employees through training, presentations, and documentation. Act as a resource for answering technical questions. Reporting & Documentation: Produce daily progress reports during field service visits and startups. Prepare detailed reports, analyze data, and recommend improvements to operations. Document customer visits, audits, and troubleshooting procedures. Travel: International travel may be required up to 25%, with potential trips lasting several weeks at a time. Education & Experience Requirements: Required: Education: Bachelor's Degree in Engineering or 15+ years of direct experience in industrial equipment installation and maintenance. Experience: 5+ years of relevant experience in industrial equipment installation and maintenance. Skills: Strong technical knowledge in industrial equipment systems, troubleshooting, and maintenance. Preferred: Experience: 10+ years of relevant experience. Skills:AutoCAD experience or the ability to quickly learn the software. Ability to interpret technical drawings, schematics, and OEM manuals. Additional Skills & Qualifications: Excellent interpersonal communication and organizational skills. Strong problem-solving skills and the ability to work independently with minimal supervision. Proven track record of successfully completing projects. Ability to adapt to changing requirements and work as a strong team player. Flexibility to travel internationally and work in diverse environments. If you are passionate about continuous improvement, problem-solving, and have a strong technical background, we encourage you to apply.

The Collections Support Specialist will be responsible for providing support to the Collections team by assisting in account reconciliation, processing perm placement fees, customer refunds, and invoice entry in customer portals. May also be asked to perform and oversee specific projects. ESSENTIAL FUNCTIONS AND BASIC DUTIES: Portal billing & Account Reconciliation - 75% • Manages the entry of invoices for multiple customer portals • Account Reconciliation Reporting and Internal Customer Service - 25% • Creates Weekly AR and Commission Adjustment Reporting • Responsible for deposit and perm placement billing • Manages the response and distribution of team email correspondence SECONDARY FUNCTIONS • May work on special projects or other duties as assigned • Participates in month-end closing and reconciliation activities as needed • Communicates with Internal and External Customers QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS • High School Diploma or equivalent with 2-5 years of experience • Bachelor's Degree • College coursework in business and finance is strongly preferred KNOWLEDGE, SKILLS, AND ABILITIES • Ability to adhere to and exhibit the Company Values at all times • Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams • Working knowledge of Salesforce or relative CRM systems • Working knowledge of document management systems • Ability to effectively manage multiple competing priorities in a fast-paced environment • Excellent communication skills - both oral and written • Ability to build strong business relationships at all levels • Strong interpersonal skills • Strong attention to detail • Strong organizational and time management skills • Ability to work independently and collaboratively • Solid critical thinking and creative problem-solving skills • Ability to consistently meet goals, commitments, and deadlines • Ability to work with sensitive information and maintain confidentiality

Job Title: Monitoring Ops Lead Duration: Contract Key Responsibilities: Cloud Infrastructure Management: Manage, monitor, and optimize cloud infrastructure across platforms (e.g., AWS, Azure). Ensure high availability, scalability, and cost-efficiency of cloud systems. Oversee deployment and maintenance of applications and services in the cloud environment. Monitoring Expertise: Design and implement advanced monitoring, alerting, and observability solutions using Monitoring tools like (Datadog, Grafana, Prometheous). Required Qualifications: Technical Skills: Bachelor's degree in computer science, IT, or a related field; a Master's degree is a plus. 8+ years of experience in cloud operations, with at least 3 years in a leadership role. Strong expertise in monitoring tools like Datadog, Grafana, Prometheous including advanced configuration and monitoring setup.

Duration: 12 Months Contract (Possible Extension) Please Note - Hybrid; 3 days onsite in either St. Joseph, MO or Duluth, GA This is 25-40 Hours work week role. (Depending upon the candidate interest) Responsibilities: Supports the complaint handling processes to ensure compliance with all competent authorities (including but not limited to FDA, USDA-APHIS, EMA, CFIA etc..) as described in the corporate and Clients' PV SOPs, FDA 21 CFR, USDA 9 CFR, and current European regulations. Performs data quality review of adverse events for clients' products manufactured or sold in the US and/or global markets. Assists with other regulatory duties as requested. Skills: Experience in veterinary medicine and/or Pharmacovigilance experience preferred Education: RVT or associate degree About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Name: Kanika Dureja Email: ******************************* Internal Id: 25-34133

Product Support Specialist - Late Shift Support (2pm - 10pm EST) Department: Support Reports To: Support Manager Supervisory Responsibilities (if any): N/A Job Scope and Accountabilities: At Kahua, Product Support Specialists provide technical support to Kahua's customers and partners with their use of our Application Platform as a Service solution and our suite of applications for construction project management. Product Support Specialists are assigned a shift each workday where they use their expertise to analyze reported issues, determine root causes, and recommend solutions. Key Responsibilities: Consistently demonstrate Kahua's core values Utilize product knowledge, issue investigation skills, and prior experiences to troubleshoot and resolve reported issues Prioritize support issues and manage backlog of open tickets Consistently demonstrate patience and professionalism in all customer and team interactions Attention to detail Effectively communicate with customers and other Kahua employees Offer best practice solutions to user questions about the Kahua platform Replicate issues and determine proper escalation path to achieve resolution in a timely manner Assist new users with the onboarding experience Document problems, diagnostics, interactions, next steps, and solutions (knowledgebase) in a CRM tool Collaborate with peers, engineers, and third-party vendors to resolve customer issues, maintaining complete ownership of issues from beginning to resolution Follow up with customers to ensure accurate and timely resolution for their issues Provide an extraordinary customer service experience Identify opportunities for continuously improving our customers experiences with Kahua Strong written and verbal communications skills, with proven experience interacting with a range of personalities and styles, to establish effective relationships at all levels of the organization Able to quickly learn systems, processes, and procedures, grasp technical concepts, and adapt easily to change Must have a passion for learning and demonstrable intellectual curiosity Able to manage competing demands, multiple priorities, while remaining adaptable and flexible Willingness to work a defined shift based on customer volume Experience Required: 4+ years of performing construction software support experience, OR other relevant experience in support or similar industries may be considered in lieu of experience listed Education/Professional Qualifications: Bachelor's degree in business, engineering, IT, or construction preferred. Other relevant experience will be considered in lieu of one of the bachelor's degrees listed Interpersonal Skills: Ability to quickly learn software applications Strong attention to detail and organizational skills, confidence, curiosity, a desire to solve the puzzle Takes immediate action on assignments and uses own initiative to perform other tasks that help team achieve its goals Analytical thinking skills to help define test scenarios Ability to interact and communicate with team members, management, business sponsors, and non-technical clients Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the peers Ability to direct, assign, review, and provide critical feedback on the work of others in a constructive, solution-oriented manner Exhibits alignment with Kahua's Core Values of Teamwork, Customer Focus, Continuous Improvement, Performance and Work-Life Balance Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. At Kahua, we value a diverse, inclusive workforce and we provide equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at *****************.

Hours: 10 AM - 7 PM to support Central & West Coast U.S. JOIN A GLOBAL LEADER IN INDUSTRIAL AUTOMATION! At Murrelektronik, we don't just sell automation solutions-we bring machines to life. Our Sales Support Specialist is vital to our sales team's success, ensuring smooth operations, precise execution, and exceptional customer experiences. You'll be an integral part of a team where collaboration, problem-solving, and attention to detail make all the difference. If you enjoy a dynamic work environment where no two days are the same, thrive on staying organized, and find fulfillment in helping sales teams and customers succeed, this is your role. What You'll Own and Drive Be the Sales Team's MVP - Manage schedules, coordinate logistics, and ensure sales teams have everything they need to close deals. Create Impactful Client Experiences - Own customer communication, ensuring smooth post-sales support and quick resolutions. Master Data & Insights - Keep our CRM current, generate key sales reports, and track performance metrics that drive strategy. Support Big Wins - Assist in proposal preparation, manage quotes and research competitor product crossovers. Collaborate Across Teams - Work closely with Customer Experience, Customer Service, and internal teams to drive seamless operations. What You Bring to The Table 2+ years of experience in automation technology + 5+ years in sales support or customer service Experience with SAP, Salesforce, or similar ERP/CRM systems Strong skills in Microsoft Office (Excel, Word, PowerPoint, Outlook) Excellent communication & problem-solving abilities Highly organized, detail-oriented, and proactive Ability to prioritize and adapt in an evolving work environment Ability to travel on occasion (10% or less) Bilingual skills? Even better! Spanish or German language skills are a plus! Why You'll Love It Here! Innovation at Its Core - Be part of a company shaping the future of automation. A Workplace That Values You - We foster an environment where teamwork, learning, and growth are encouraged. Collaborative Culture - Work alongside a team that values creativity, teamwork, and growth. Room to Grow - This is more than a job; it's a career with opportunities for development. Employee-Centered Environment - We celebrate wins, support each other, and make work enjoyable. Competitive Benefits: We offer comprehensive benefits, occasional travel opportunities, and a dynamic work environment. Ready to Make an Impact? We want to hear from you if you're passionate about organization, customer support, and driving sales success! Click Apply Now, and let's build something great together.

IP Patent Specialist (Emerging Technologies) Atlanta, GA or Charlotte, NC Our leading client is seeking an IP Patent Specialist with a robust background in computer science or electrical engineering to join their team in the rapidly evolving field of emerging technologies. This is an exciting opportunity for highly motivated individuals who are eager to learn, contribute to the intellectual property process, and play a pivotal role in protecting cutting-edge innovations. Key Responsibilities: Collaborate with attorneys and patent agents to identify inventions and assist in the preparation and prosecution of patent applications. Engage in technical discussions with inventors to fully understand the innovations and technologies being developed. Draft comprehensive and detailed patent applications, ensuring robust protection of inventions in the fields of data science, machine learning, artificial intelligence, wireless communications, and other emerging technologies. Prepare reports and other supporting documentation for managing patent portfolios, ensuring proper documentation and adherence to deadlines. Assist in conducting patent research, including prior art searches, and preparing responses to office actions issued by the USPTO. Support the firm's attorneys and clients in various aspects of patent prosecution, strategy, and portfolio management. Qualifications: Bachelor's Degree or higher in Electrical Engineering, Computer Engineering, Computer Science, or a related field. Relevant technical experience in data science, machine learning, artificial intelligence, wireless communications, sensors, semiconductors, or other emerging technologies. Strong technical acumen with the ability to quickly understand complex technologies and innovations. Excellent writing and communication skills, with the ability to draft clear and precise patent applications and reports. A demonstrated interest in intellectual property law and a strong desire to pursue a career in patent law.

Are you ready to take your BIM expertise to the next level? At cove.tool, we are not just a company; we are a mission-driven team on the frontlines of decarbonizing the building industry. With $36.5 million raised from investors like Coatue (early backer of Apple, Tesla, and Rivian) and Robert Downey Jr. (aka Iron Man), we are transforming architecture, engineering, and construction through cutting-edge technology and data-driven workflows. Role Overview We are looking for a BIM Specialist/Digital Practice Researcher to bring expertise in Building Information Modeling (BIM) and computational design to our research and consulting team. As a key player in our firm, you will be responsible for developing, managing, and enhancing advanced BIM workflows that improve project delivery and collaboration. This role is perfect for someone who loves working at the intersection of technology and design, thrives in innovation, and enjoys mentoring others in BIM best practices. Your work will directly impact project efficiency, team performance, and client success. Key Responsibilities Digital Workflow Development Create, optimize, and implement innovative BIM workflows for architectural and consulting projects. Streamline coordination across disciplines using advanced computational tools. Tool Creation & Customization Develop custom scripts, plugins, and tools in Revit, Rhino/Grasshopper, Dynamo, and Python to simplify processes and enhance collaboration. BIM Leadership Serve as the BIM lead on projects, ensuring models meet the highest quality and compliance standards. Oversee model management, coordination, and interoperability across teams. Training & Mentorship Train team members on BIM best practices, computational tools, and digital workflows. Develop accessible training materials and internal guides to build capacity. Standards Development Establish and maintain firm-wide BIM standards, including modeling protocols, automation tools, and data visualization practices. Collaboration with Leadership Work closely with leadership to align BIM initiatives with company goals, improving efficiency and creativity in project delivery. Interdisciplinary Coordination Collaborate with architects, engineers, and consultants to ensure seamless workflows across all phases of projects. Qualifications Education & Licensure Professional degree in Architecture, Engineering, or related field (Bachelor's or Master's). Licensure or equivalent professional experience preferred. Experience +2 years in architectural design, consulting, or BIM management. Advanced expertise in Revit and proficiency in BIM standards and workflows. Preferred Qualifications Experience with computational design tools (Rhino/Grasshopper, Dynamo) and scripting languages (Python, C#). Technical Skills Deep understanding of BIM standards and interoperability protocols. Competence in tools such as Revit, Rhino, AutoCAD, SketchUp, and Adobe Creative Suite. Soft Skills Exceptional problem-solving and analytical abilities. Strong communication skills to bridge technical concepts and workflows with non-technical team members. Passion for collaboration and improving workflows. Why Join Us? Shape the future of BIM and digital workflows at a mission-driven company. Work with cutting-edge tools and technologies at the intersection of architecture, innovation, and technology. Enjoy a supportive and collaborative work environment with ample opportunities for professional growth. What's In It for You Unlimited PTO 100% Employer Paid Health insurance Vision and Dental benefits Employer-paid public transit pass and biking stipend Competitive Pay Work-Life Balance Onsite Gym membership Hybrid Work Paid time off and holidays Snacks, coffee, and team events Cove.tool is proud to recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, color, national origin, gender, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, or disability.

JOB TITLE: IoT Integration Specialist DEPARTMENT: Business Strategy - IoT An entry-level position as an IoT Integration Specialist for the Business Strategy Department will support customer onboarding, training, adoption, retention, and satisfaction with TOTO's Smart products and technologies. DUTIES AND RESPONSIBILITIES: Manage installation of smart restroom devices and provide training and ongoing support Regularly monitor and analyze data and share insights with customers Technical Sales and Support - Provide sales support, lead meetings with customers, communicate with customers' IT team on connectivity, and manage and support the IoT solution deployment (pre and post-sales support). Handle outages and provide support for hardware/gateway problems at customer locations Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: None QUALIFICATIONS: Bachelor's degree in Computer Science, Electrical Engineering, Information Technology, or a related field Strong interpersonal, presentation, verbal, and written communication skills are a must. Strong troubleshooting and analytical skills Willingness to learn new tools and technologies and stay current with market trends Must be organized and able to successfully manage multiple requests and projects with shifting and/or growing job responsibilities. Have a can-do attitude with a take-ownership approach Strong interpersonal skills Must be a strong team player with excellent written and verbal communication skills in English Ability to accept personal accountability and ownership for areas of responsibility Must be detail-oriented. Willingness to travel for training and meetings related to this position Regardless of Position/Title, all employees are expected to provide the highest level of customer service and kindness for the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

For more than a century, LIMRA and LOMA have served as the largest trade association supporting the insurance and related financial services industry. Today, we're working with over 700 member companies around the world to help them understand industry trends, inform their strategies, develop their talent, and create solutions that advance the industry. Companies come to us because no other organization is in a better position to help them understand their customers, markets, distribution channels, and competitors. Leading life insurance and financial services organizations around the world rely on their membership for one simple reason - they can make bottom-line decisions with greater confidence. As an employer, we believe that greatness is built from the inside out. It is created by individuals who share common goals, and who support and rely on one another to achieve them. Our core values (Integrity, Customer Focus, Adaptability, Respect and Excellence) guide us in how we treat, respond to and interact with our customers, and one another. We do our best to support our employees in making the most of their lives both inside and outside of work. The Technical Support Analyst position supports LL Global's entire user community across all locations with current and future technology. Successful candidates will possess effective analysis, problem resolution, and configuration skills, as well as strong interpersonal and communication skills. Candidates must be able to work semi-independently as well as work effectively on teams and demonstrate an energetic customer orientation and customer focus. LL Global processes sensitive information on behalf of its members leading to a key responsibility of this position: Maintaining the protection of our computing environment. The ongoing adherence to policies and procedure represents an essential duty for the incumbent. *This position requires onsite presence 3 days weekly Responsibilities of the position include ‘The What' Contribute to effectively managing the protection of LL Global's computing environment by adhering to documented standards and procedures. Work with the Infrastructure team and others to align with and understand LL Global's overall technology vision and environment. Support LL Global's entire user community (all levels of staff, including LL Global management) across all LL Global office locations, as well as remote/home locations. Ensure user needs are met in a timeframe dictated by the customer. Create a high-level of user satisfaction by demonstrating accurate and timely follow-up, strong technical expertise, and effective customer communication. Provide simple to moderately complex technical user support and one-on-one training to technology users. Backup/restore PC and mobile device user profiles and data. Install, set-up, configure, maintain, and troubleshoot desktop PCs, laptops, mobile devices, printers, related software, and peripherals, as directed by others. Perform routine bench and field repairs at defined frequencies or as needed. Document, maintain, upgrade, or replace hardware and software and order/receive replacements parts, as directed by others. Adhere to naming standards and labeling of all assets. Contribute to team efforts to evaluate and recommend PC solutions within and according to LL Global environment guidelines. Monitor and keep pace with new systems technology and participate in developing plans for future system requirements. Collaborate with other IT personnel/teams for escalation, knowledge transfer, and joint tasks; and to establish/complete standards, procedures, and projects. Contribute to continuous improvement efforts by seeking solutions to improve LL Global end-users' experience, to reduce the costs of ongoing support, and to strike a balance between a high level of security and giving our staff the flexibility to work effectively. ‘The How' Adhere to and support LL Global policies and procedures. Demonstrate superior customer orientation and customer focus. Work effectively on a semi-independent basis (given direction by others) or as a team player - whichever role is required for various situations. Complete individual work as assigned, on time. When required, work with associates on a team to implement solutions. Seek out coaching and learning opportunities. Pursue professional self-development. Contribute to LL Global's enterprise continuous improvement effort Pursue operational excellence: Look to learn from mistakes and successes. Share “lessons learned” with others. Motivate yourself to achieve high standards and continuously improve. Qualifications Bachelors' degree in computer science or a related technical field preferred or equivalent work experience. 1-3 years' experience supporting geographically dispersed user communities on the Microsoft product stack, including: Windows 11, Office 365 Applications, and SharePoint online. 1-3 years' experience with/proven understanding of the TCP/IP stack. 1-3 years' experience supporting LAN and WAN networks with hosts running Windows 11. 1-3 years' experience with/proven understanding of application transport and network infrastructure protocols (SSL/TLS, DNS, DHCP, FTP, HTTP, HTTPS, CIFS, LDAP, Microsoft AD and Microsoft Azure) and their relationship to end-user applications. 1-3 years' experience testing and installing PC-based software and peripherals. 1-3 years' experience supporting end users with PC-based technologies. • A+ and Windows MCP certification preferred • Experience supporting - Active Directory, Windows Server, and Exchange. - Apple and Samsung smartphones and tablets - Sophos Endpoint Protection - Multi function print solutions - Multi-factor authentication solutions Superior customer service skills. Strong problem solving and analysis skills. Demonstrated ability to complete tasks within established timelines. Solid written and verbal communication skills. Experience in a highly controlled and secured environment with SSAE18/SOC attestation a plus. User technology training experience a plus. We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** * Notice: Know Your Rights: Workplace Discrimination is Illegal * Notice: Pay Transparency Nondiscrimination (English) * Aviso: Transparencia en el Pago No Discriminación (Spanish) : Satair (an Airbus services company) is looking for an IT Support Specialist to join our Information Technology Team based in Peachtree City, GA. You will be supporting your local colleagues with IT issues and requests - whilst ensuring the support of colleagues globally as well. As the position is the first of its kind for our Peachtree City site, we heavily rely on your ability to be self-driven, and being communicative with your IT Support colleagues in other sites. Your closest IT Support colleagues are located in Miami and Washington. Meet the Team: As an IT Supporter in Satair, you will join a team situated in the US, Denmark, Singapore, China, and Germany. We provide IT Support to our colleagues in the business on a 24/7 basis, by following the sun. As we are the first step into IT, guiding colleagues and leading them to our experts is also a discipline we practice. Your Working Environment: Just outside of Atlanta is one of ten of Satair's global locations. Established in 1986, this site hosts Commercial, Human Resource, Customer Order Fulfillment (COF), Finance, Product Management, Supply Management Vendor Parts, and Planning team functions. How We Care for You: * Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP") * Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. * Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages. * Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. Your Challenges: Your daily tasks will mainly consist of 2 areas (but is not limited to): Resolving IT issues and completing Service Requests. Primary Responsibilities: * Supporting your colleagues with IT Incidents and Service Requests * Ensure that IAM activities are done with proper attention and care * Drive and coordinate Major Incidents to ensure that we inform our colleagues (internally/externally) and get the Major Incident at hand resolved * Assist our colleagues in Infrastructure & Operations on tasks where hands are needed * Ensure asset management is done according to our processes * Capture and share knowledge through written Knowledge Articles * Work closely with the different Service Desks within the organization of Airbus * Enter a global shift setup to follow the sun and cover for colleagues in other regions Additional Responsibilities: * Other duties as assigned Your Boarding Pass: Required: * Associate's Degree or a combination of education and experience * 3+ years of work experience within IT * Experience in resolving IT incidents and Service Requests * 5% Domestic and International * Authorized to work in the US, Able to work in US without current or future need for visa sponsorship * Good understanding of IT (hardware, software, network, communication) * Fluent in English both written and verbally * Written skills that demonstrates structure * Good communication skills * English professional proficiency (written and verbal) Preferred: * Experience with IT Asset Life Cycle Management (CMDB) * Experience with writing documentation, as this experience will be required when writing knowledge articles. * ITIL Foundation certification * Knowledge of network topics such as DHCP, and DNS * Printer troubleshooting and Print Management capabilities Physical Requirements: * Lifting and Carrying: Able to carry up to 30 pounds on an intermittent basis. * Hearing: Corrected hearing able to respond to emergency alarms, alerts and warnings. Ability to hear via telephone, teleconference, and work-related conversations. * Pushing/Pulling/Manipulation: Able to push and pull items in the workplace * Sitting: Able to sit and work in front of a computer or other machine for extended periods of time. * Squatting/Kneeling: Able to squat and kneel as needed to retrieve or place items on low shelving. * Standing: Able to stand for long periods of time * Physical requirements similar to that of a moderate activity job Candidates must be able to work in the US without current, or future, need of visa sponsorship/work authorization. Take your career to a new level and apply online now! A full job description will be provided to candidates who progress to the interview stage or any candidate upon request. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Satair USA, Inc. Employment Type: US - Direct Hire Experience Level: Professional Remote Type: On-site Job Family: Digital * ----- Job Posting End Date: 04.18.2025 * ----- Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) : Satair (an Airbus services company) is looking for an IT Support Specialist to join our Information Technology Team based in Peachtree City, GA. You will be supporting your local colleagues with IT issues and requests - whilst ensuring the support of colleagues globally as well. As the position is the first of its kind for our Peachtree City site, we heavily rely on your ability to be self-driven, and being communicative with your IT Support colleagues in other sites. Your closest IT Support colleagues are located in Miami and Washington. Meet the Team: As an IT Supporter in Satair, you will join a team situated in the US, Denmark, Singapore, China, and Germany. We provide IT Support to our colleagues in the business on a 24/7 basis, by following the sun. As we are the first step into IT, guiding colleagues and leading them to our experts is also a discipline we practice. Your Working Environment: Just outside of Atlanta is one of ten of Satair's global locations. Established in 1986, this site hosts Commercial, Human Resource, Customer Order Fulfillment (COF), Finance, Product Management, Supply Management Vendor Parts, and Planning team functions. How We Care for You: Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”) Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. Your Challenges: Your daily tasks will mainly consist of 2 areas (but is not limited to): Resolving IT issues and completing Service Requests. Primary Responsibilities: Supporting your colleagues with IT Incidents and Service Requests Ensure that IAM activities are done with proper attention and care Drive and coordinate Major Incidents to ensure that we inform our colleagues (internally/externally) and get the Major Incident at hand resolved Assist our colleagues in Infrastructure & Operations on tasks where hands are needed Ensure asset management is done according to our processes Capture and share knowledge through written Knowledge Articles Work closely with the different Service Desks within the organization of Airbus Enter a global shift setup to follow the sun and cover for colleagues in other regions Additional Responsibilities: Other duties as assigned Your Boarding Pass: Required: Associate's Degree or a combination of education and experience 3+ years of work experience within IT Experience in resolving IT incidents and Service Requests 5% Domestic and International Authorized to work in the US, Able to work in US without current or future need for visa sponsorship Good understanding of IT (hardware, software, network, communication) Fluent in English both written and verbally Written skills that demonstrates structure Good communication skills English professional proficiency (written and verbal) Preferred: Experience with IT Asset Life Cycle Management (CMDB) Experience with writing documentation, as this experience will be required when writing knowledge articles. ITIL Foundation certification Knowledge of network topics such as DHCP, and DNS Printer troubleshooting and Print Management capabilities Physical Requirements: Lifting and Carrying: Able to carry up to 30 pounds on an intermittent basis. Hearing: Corrected hearing able to respond to emergency alarms, alerts and warnings. Ability to hear via telephone, teleconference, and work-related conversations. Pushing/Pulling/Manipulation: Able to push and pull items in the workplace Sitting: Able to sit and work in front of a computer or other machine for extended periods of time. Squatting/Kneeling: Able to squat and kneel as needed to retrieve or place items on low shelving. Standing: Able to stand for long periods of time Physical requirements similar to that of a moderate activity job Candidates must be able to work in the US without current, or future, need of visa sponsorship/work authorization. Take your career to a new level and apply online now! A full job description will be provided to candidates who progress to the interview stage or any candidate upon request. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Satair USA, Inc. Employment Type: US - Direct Hire Experience Level: Professional Remote Type: On-site Job Family: Digital ------ Job Posting End Date: 04.18.2025 ------ Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.

The Network Management System (NMS) plays a vital role in Georgia Power's operation of the electrical distribution system. The DistGIS database serves as the asset repository for all power delivery infrastructure within the Georgia Power footprint and drives the creation of the network model. This network model is foundational for NMS. This position is responsible for applying revisions to the network via patches to the model build environment before moving it to the production environment. Revisions may include addition of new power delivery infrastructure, changes to existing infrastructure, or equipment retirement. This position requires frequent collaboration with other GPC partners, chiefly the GIS team, Distribution Control Center (DCC) operators, Distribution Support Specialists, and field personnel. The successful candidate will be responsible for providing exemplary customer value to internal and external customers. This position supports a 24/7 organization and may require some work outside of normal business hours. Also, there are opportunities to work overtime to assist in storm restoration activities. JOB QUALIFICATIONS: Education Requirements: Bachelor's degree required in related field and/or minimum of 5 years of work experience in electrical distribution mapping and 3D modeling of electrical distribution system operations and functionality Associate's degree or Certificate in GIS strongly preferred Experience Requirements: GIS experience is required Distribution experience is preferred Experience with NMS is highly preferred Experience with DSCADA, ADMS, and/or DistGIS preferred Knowledge, Skills, and Abilities: Fundamental understanding of how the Bulk Electric System (BES) operates Familiarity with the Grid Modernization Initiative Strong computer skills using standard software packages (Microsoft Office products, etc.) Prior electrical distribution and/or transmission system operating experience Good interpersonal and communication skills Proven high degree of accuracy and first-time quality of work results Proven strong diagnostic and complex problem-solving skills Demonstrated strong multi-tasking skills Familiarity with Linux file systems and data manipulation techniques Behavioral Attributes: Excited and willing to learn about innovative technology Contributes to overall positive teamwork environment Builds effective relationships both internally and externally and at all levels Understands and embraces the value of intentional inclusion Flexible and positively adapts to change Demonstrates professionalism in the work environment

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 50th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are a multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI. Job Summary: Under limited supervision, provide support to Internal Data System and SMILE Financial Management System customers by answering questions and solving problems; serves as a resource to State users; tracks problems through resolution. Key Functions/ Basic Duties: Answers customer calls and emails in an appropriate and timely manner and document accordingly in tracking system. Assists users by resolving routine issues and requests, referring to Developers or Project Manager if needed or as appropriate. Verifies problem resolution with customers to ensure customer satisfaction. Works with customers and team members to define and refine system requirements and document accordingly in tracking system. Performs testing of all upgrades or changes to the systems, providing pertinent information to developers and/or supervisor and document accordingly in tracking system. Run standard monthly reports as assigned and format as directed. Perform verification of standard reports as well as ad hoc report requests. Serve as backup for ACH (Automated Clearing House) Manager on daily electronic payments responsibilities. Additional Duties: May be responsible for planning and conducting training to system users as needed. May be responsible for maintaining the online system manual. May be responsible for verifying and transmitting statewide reporting to external partners. May be responsible for answering after hours support calls and supporting customers by answering questions and solving problems. Participates in regular and impromptu meetings with team members and/or clients. Participates in educational programs and meetings as available for continuing professional education. Education and/ or Experience: Prefer subject-matter expertise and experience with accounting systems as well as with government accounting policies, practices, and procedures and familiarity with GAAP (Generally Accepted Accounting Principles). Client Support Specialist should be able to apply this knowledge when analyzing data from different queries/reports and/or comparing data from different queries/reports to ensure successful outcomes, resolution to issues, or appropriate testing results. Language Skills: English Computer Skills: Microsoft Office Suite Perks: Paid Training Contribute to your financial security with Retirement Savings plan investments (401K) Enjoy paid time off and paid holidays Health Club Reimbursements Career Growth Opportunities Coworkers Who Feel Like Family We are an Equal Opportunity Employer. We are a Drug-Free Workplace. #WeHireVets-Spouse #WelcomeVets

Families First is a Georgia non-profit family service agency. We assist over 37,000 children, women and families each year, and we have been serving metro Atlanta for more than 130 years. Our mission is to ensure the success of children in jeopardy by empowering families. Everything our agency does is about strengthening families-all kinds of families with all kinds of needs. We foster strong communities by delivering empowering and sustainable solutions to children and families-solutions that improve child well-being and family self-sufficiency. Families First accomplishes this by focusing on three impact areas: Child & Youth Permanency - to ensure long-term stability and support, we provide adoption, foster care and residential group homes for children whose lives have been disrupted. Family Sustainability & Empowerment - we work collaboratively with other organizations to provide self-sufficiency through housing and supportive services for chronically homeless families. Healthy Families & Relationships - we offer training and affordable counseling solutions to equip parents and families with critical skills to build healthy and strong relationships. Job Description POSITION SUMMARY : The Navigator Teenage Pregnant and Parenting Program services are dedicated to supporting pregnant and parenting youth and young women in achieving a healthy pregnancy, delivering healthy babies, completing their education, parenting effectively and safely, postponing a second pregnancy, developing leadership skills, life goals, and measuring and building resiliency. This is accomplished through our comprehensive case management and Navigator services. The Navigator Teen Support Specialist is a full-time position that provides services in the homes, communities, and schools of pregnant and parenting teens. PRINCIPAL ACCOUNTABILITIES : Provide the following services to pregnant and parenting participants via individual, family and group interventions, including: Participant Identification and Outreach - including linkages with schools, health centers, networks Individual Assessment - provide leadership in conducting a comprehensive bio-psycho-social assessment that includes youths' current and potential support network Service planning - develop, implement, update, and monitor high-quality service/ treatment plans and services Linkage with Services, Supports and Opportunities - identify and engage information, resources, supports and opportunities for participants; and actively provide connections with services, including healthcare, childcare, transportation, educational, vocational, employment, mentoring, etc. Counseling and family engagement - engage youth's familial, school, community and peer support systems and biological father when appropriate. Parenting Education - Provide education on developmental stages, bonding, nurturing and safety. Youth Development - provide peer- and family-based learning, recreational and psycho-social opportunities for pregnant and parenting teens and their families and friends, including input on program design and development. CQI and Reporting - Maintain accurate, up-to-date and high-quality case notes, statistics, and documentation of services; administer assessment tools, and generate reports. Professional Representation - Contribute to the success and accomplishments of the Program through positive internal and external representation and communication, teamwork, problem-solving, on-time and consistent attendance, preparedness, and participation in community relationship-building. Program Development - Develop work skills, knowledge, expertise, and professional abilities by staying abreast of and incorporating lessons learned from professional literature, research, best practices, grant trends and opportunities, networking, and attending professional exchanges, trainings and conferences. Pregnancy Prevention Curriculums-Complete applicable training courses that support the service delivery of teen pregnancy preventions and healthy choices. Other duties as assigned. Requires Knowledge and Ability to: Attend all professional development trainings as required by the agency or Healthy Starts Department. Participate as a positive, productive team member within the Navigator Program Team. Work effectively with diverse populations. Organize and work independently. Work flexible hours. Traveling between work sites. Operate agency vehicle and transport Families First clients when necessary. Effectively communicate and partner with children, families, community agents, residents, co-workers and other entities as appropriate. Complete Motivational Interviewing training and other required training essential to work performance. Possess flexibility to adapt to various working styles. Work as a self-starter, creative problem solver and solution focused approach. Work in a fast-paced environment. Accept program performance feedback and constructive criticism. Other Duties: Home visitation, as deemed appropriate. Attend community meetings. Assist with outreach through community events, and other venues that help build awareness of program. Report and manage a database. Qualifications Master's degree in social work, public health, education or related field preferred with (2) years of family work experience or bachelor's degree with (3) years of family work experience to include working with pregnant and parenting teens Experience working with complex families and individuals in need of pregnancy prevention, prenatal care, teenage parenting services, adolescent/youth development and/or maternal child health Experience working with diverse families that may have multiple stressors and low resiliency scores. Ability to develop and maintain trusting relationships. Ability to work on a flexible schedule which could include evenings and at least one weekend a month. Ability to maintain professional boundaries when providing supportive services. Ability to recruit, and present the programs to applicable families, community organizations, fairs, etc. Ability to approach families from a strength based and family-centered perspective. Provide linkage to community resources and support Conduct monthly reporting duties Excellent listening, case management, crisis intervention and conflict resolution skills. Strong communication skills, both verbal and written. Knowledge of best, promising and evidence-based practices Case management and interactive, group facilitation skills. Knowledge of best, promising and evidence-based practices. Proficient in Microsoft and other software applications. Bilingual Spanish a plus. Previous experience utilizing an Electronic Clinical Record (ECR) a plus. Additional Information EEO Statement: It is the policy of Families First not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Families First to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Families First is an Equal Opportunity Employer dedicated to Affirmative Action and Workforce Diversity. Families First participates in E-Verify. The salary range for this position is commensurate with experience. Compensation includes a benefits package with medical, dental, vision. Vacation and sick leave, a generous holiday schedule and a 401(k)-retirement plan with organization match after 1 year of employment. Interested candidates can apply at *********************

Full-time Description Must reside in the Eastern Standard Time zone. Consideration may be made for applicants residing in CST. This is an Hourly, Non-Exempt, Full-Time position; Saturday and Sunday required as well as 8am-5pm PST . Job Title: Investigation Support Specialist Job Location: Full Remote Job Type: Full-Time Compensation: $17 - $19 per hour Salary is competitive and commensurate with experience. Full-Time Benefits: Paid Time Off and Paid Holidays Health, Dental, Vision, Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts 401K with Company Match About Us: Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations. FRASCO INC. is looking for a Surveillance Prep Investigator to support our surveillance team. Learn how to become an Internet Sleuth! The primary role of the Investigation Support Specialist is to conduct pre-surveillance research using online resources and databases and edit investigative reports to company standards. Although based out of a Frasco's regional office, this role supports investigative operations throughout the United States. This role reports to a director of operations. This position is full time covering weekend hours!!! Conduct database research via the internet and industry databases Review and analyze case notes and case instructions to determine what developed information is pertinent to the requested field investigation Complete well-written, detailed reports on findings within designated turnaround timeframe Work closely with team members, regional managers and service line directors to identify databases that produce accurate and relevant information based on the location of the subject being investigated Edit investigative reports for formatting, spelling and grammatical issues to ensure they are client ready when finalized Alert regional managers to any issues related investigative quality or compliance with investigative policies and procedures that may be identified during the report editing process. Update and annotate corporate case management system with investigative notes and upload/save completed/edited reports This is an Hourly, Non-Exempt, Full-Time position; Saturday and Sunday required as well as 8am-5pm PST. Requirements Associates or Bachelors degree preferred, minimum of High School Diploma Intuitive ability to search for and develop relevant information Knowledge of Social Media platforms Excellent analytical and problem-solving skills with a desire to read, analyze, and distill information, Edit investigative reports to ensure they are written in a clear and concise manner utilizing proper grammar and spelling Self-motivated, self-directed and ability to work independently and in a team environment Ability to switch between tasks based on volume, due dates and organizational priorities Ability to maintain confidentiality of information Strong organization and time management skills with ability to prioritize and multitask PC literate, including MS Office products This position is full time covering weekend hours!!! Join a leader in the investigations industry that is financially stable, experiencing growth, and whose history spans over 60 years! All replies will remain confidential. EOE PM18 Salary Description $17 - $19 per hour

The Field Services Support Specialist provides support to the team responsible for the organization's work order management process. This individual serves as the first line of response for issues relating to store operations. The Field Service Support Specialist optimizes available resources in order to ensure accurate and efficient troubleshooting for field personnel. Responsibilities: Provides maintenance support to store operations and ensures exceptional customer service to all field personnel. Performs basic call taking and troubleshooting functions. Follows up on open service complaints and ensures a solution is met for vendor-related issues. Facilitates open communication with Technical Operators, Operations, and Facilities Services regarding maintenance support issues. Maintains basic knowledge of and ensures compliance with government and organizational requirements, policies, and regulations. Qualifications: Flexibility to work 24 hours/7 days a week 1+ years of experience in a service industry or related field preferred Knowledge of Microsoft Office Suite preferred C-Store or other retail experience a plus Knowledge of PC, network, hardware, and software installation and configuration a plus All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.