HLT/EHR Data Integration Specialist (HL7/FHIR)
Support Specialist Job 38 miles from Newton
Job Title : HLT/EHR Data Integration Specialist (HL7 / FHIR)
Location: Charlotte, NC or (Raleigh, Atlanta, Greenville is fine - but they should be able to drive & come to Charlotte office as needed on their own cost)
Client: Healthcare Domain
Job Description:
Looking for a highly skilled HLT/EHR Data Integration Specialist. The ideal candidate will have expertise in Corepoint, FHIR, process engines, and healthcare integration languages to support seamless interoperability between Electronic Health Records (EHR) systems and other healthcare applications.
Key Responsibilities:
Design, develop, and maintain HL7, FHIR, and other healthcare data integration solutions.
Implement and optimize Corepoint Integration Engine for real-time data exchange.
Work with process engines to automate and streamline healthcare workflows.
Develop and maintain interfaces, APIs, and data transformations between EHRs and third-party systems.
Ensure compliance with HIPAA, HL7, FHIR, and other industry standards for secure data exchange.
Troubleshoot, test, and resolve integration issues to maintain data accuracy and system performance.
Collaborate with cross-functional teams, including developers, analysts, and healthcare professionals, to support business and clinical needs.
Stay updated on emerging healthcare integration technologies and best practices.
Required Qualifications:
5+ years of experience in healthcare integration, working with HL7, FHIR, Corepoint, and EHR systems.
Strong understanding of process engines and healthcare integration languages.
Hands-on experience with Corepoint or other integration engines (e.g., Cloverleaf, Mirth, Rhapsody).
Proficiency in data mapping, transformations, and API-based integrations.
Experience working with healthcare standards and interoperability protocols.
Familiarity with EHR systems like Epic, Cerner, or Meditech.
Strong analytical and problem-solving skills with the ability to troubleshoot complex integration issues.
Excellent communication skills and ability to work collaboratively in a team environment.
Preferred Qualifications:
Experience with cloud-based healthcare integration platforms.
Knowledge of scripting languages such as Python, Java, or JavaScript for automation.
Prior experience in healthcare IT consulting or managed services.
Whistleblowing Hotline Specialist
Support Specialist Job 38 miles from Newton
Who We Are and What We Do
For more than 25 years Ethico has provided a suite of corporate integrity products that help companies manage risk and reinforce their healthy cultures. From whistleblower and case management software that saves time, to employee screening and monitoring services that actually work, and e-learning that improves engagement -- we focus on service and the human element in all we do in order to Make the World a Better Workplace.
In building this mission, we provide HR, ethics and compliance solutions that serve over 8,000,000 employees in 100+ countries through the highly-trained, caring, and compliance-minded professionals in many of the world's largest, and well-known organizations who rely on our software and services. We have helped E&C leaders investigate nearly 10 million reports, offering employees the industry's leading-edge tools to report unethical or illegal behavior free from retaliation.
Your Role at Ethico
Ethico's Hotline Risk Specialists (RS) are responsible for responding to and documenting the concerns of employees around the world who call to report anything from management complaints, harassment claims, potential compliance violations, to issues regarding benefits and pay. The RS will guide callers through the interview process while documenting their concerns in concise, and technical format, and ensuring all client directives are followed. This work is challenging and the training intensive, However the experience is extremely rewarding. You must be focused, disciplined, and keep the commitments you make. This is serious work; you'll be joining a dedicated team that works together to ensure that employees all over the world are able to thrive, are protected, and can make a difference in their workplace. All new hires must successfully complete training (classes, shadowing, and on-the-job) and demonstrate
proficiency in the material to progress through the incubation period.
Responsibilities include but are not limited to:
Answering calls, delivering the proper greeting, following client directives, and asking all
critical questions to deliver a thorough yet succinct report of the issue - while maintaining
good judgment and strict confidentiality to ensure a caller's needs are met and the report
is focused on key information
Documents all calls answered in accordance with Ethico's policies and procedures; maintains
accurate demographic and other statistical information according to Ethico's policies and
procedures, as well as in compliance with client contracts
Guide callers through the interview process according to frequently reviewed standards
and procedures, and refine complex statements and notes into simple, thorough,
organized, actionable reports
Document all relevant client calls in our case management system. Calls should be
documented in a clear, concise, and accurate format
Meet performance goals set with a Hotline supervisor, operations manager, or Director
of Hotline Operations and tailored to your development path including: report quality
(grammar, content, form), call handling, productivity, and adherence to directives
Determine severity level of reports taken using detailed information gathered during
calls, directives, and/or company protocols
Contact client coordinators when needed, as to brief them on severity situations and/or
at the direction of a Hotline supervisor, operations manager, Director of Hotline
Operations, or Quality Analyst
Answer incoming overflow calls live, triaging them and placing them in a holding queue
as necessary
Assist in the training and development of new employees
Adhere to schedule flexibility to support 24/7 operations with changing shift, coverage,
and other needs
All other duties as assigned
Experience you'll need to succeed in your role at Ethico
Associate's/Bachelor's Degree (preferred), or two years equivalent related work
experience, or Equivalent combination of education (e.g., high school diploma/GED) and
experience (e.g., hotline setting, phone support role).
Proficiency in technical writing and/or the ability to type a minimum of 45 WPM (words per
minute) on a computer
Excellent communication and interpersonal skills (verbal and written) are required
Proficiency in Microsoft Office Suite with the ability to learn our programs and tools.
Knowledge of customer service principles and practices
Strong problem-solving and analytical skills with great attention to detail
Ability to solve practical problems and deal with a variety of concrete variables in situations
where only limited standardization exists; as well as provide effective response while in a
demanding situation
Ability to maintain personal and professional boundaries with callers and represent the
interests of the Ethico and it's clients
Ability to work well in a team environment
Align with our purpose, vision, mission, and core values
WHY JOIN THE ETHICO TEAM
People first company culture and family atmosphere
Company paid Medical, Dental, and Vision
Company funded HSA, if enrolled in HDHP
401(k) with company match up to 4%
STD, LTD, and ADD
Company paid Life Insurance
PTO
Flexible Working Environment available for some positions
Annual profit-sharing bonus
Paid Maternity/Paternity leave
And much more!
Shift:
• 8 hour shift
• Day shift
• Evening shift
• Night shift
Language:
• English
• Spanish (Preferred)
• Portuguese (Preferred)
PROCESS
Prescreen with the People Team (30 Minutes)
Wonderlic Assesment (60 Minutes)
Interview with the Hiring manager (60 Minutes)
Panel Interview (60 Minutes)
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status. Women and underrepresented minorities continue to be underrepresented in our workplaces. The diversification of applicant pools constitutes an important step for broadening the participation of women and URM in the workforce. Research shows that women and people of color disproportionately do not apply for jobs where they do not meet 100% of the "requirements." If you think you can do this job, we encourage you to apply. Ethico is committed to breaking structural barriers to entry and career progress, and driving fair hiring practices in our workplace.
ServiceNow CMDB Specialist
Support Specialist Job 38 miles from Newton
Title: ServiceNow CMDB Specialist
We are seeking a highly skilled ServiceNow CMDB Engineer with expertise in ServiceNow Core to manage and enhance our Configuration Management Database (CMDB) and IT Service Management (ITSM) processes. The ideal candidate will be responsible for designing, implementing, and maintaining the CMDB to ensure accurate and reliable asset and configuration data.
Key Responsibilities:
CMDB Management: Develop, maintain, and enhance the ServiceNow Configuration Management Database (CMDB) to ensure accuracy, completeness, and compliance with ITSM best practices.
Discovery & Integration: Configure and manage ServiceNow Discovery, Integrations, and Import Sets to automate asset and configuration item (CI) updates.
Service Mapping: Design and implement Service Mapping strategies to provide accurate service relationships and dependencies.
Data Governance: Establish CMDB governance policies, data quality controls, reconciliation, and normalization processes.
Incident & Change Management Support: Ensure CMDB data supports Incident, Change, and Problem Management workflows effectively.
Custom Development: Configure ServiceNow Core Modules (ITSM, ITOM, ITAM) and develop custom scripts, business rules, and workflows.
Stakeholder Collaboration: Work closely with IT teams, system owners, and business units to ensure CMDB aligns with organizational needs.
Compliance & Auditing: Implement compliance checks, audits, and reporting dashboards for monitoring data integrity.
Performance Optimization: Optimize CMDB performance by maintaining efficient data structures, automation, and integrations.
Required Skills & Qualifications:
Experience: 5+ years of hands-on experience with ServiceNow CMDB and ServiceNow Core Modules (ITSM, ITOM, ITAM).
Technical Expertise: Proficiency in ServiceNow scripting (JavaScript, Glide API), Business Rules, UI Policies, Workflows, and ACLs.
Discovery & Service Mapping: Strong experience with ServiceNow Discovery, MID Servers, and Service Mapping.
Integrations: Experience integrating ServiceNow with external tools using REST, SOAP APIs, and Web Services.
Data Management: Strong understanding of CI Classes, CI Relationships, CMDB Health, Normalization, and Data Reconciliation.
ITSM/ITIL Knowledge: Familiarity with ITIL best practices related to Configuration, Change, and Incident Management.
Reporting & Dashboards: Ability to create CMDB reports, dashboards, and data analytics for tracking compliance and trends.
Certifications (Preferred):
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (CIS) - CMDB, ITSM, or ITOM
ITIL v4 Foundation
Preferred Skills:
Experience with Service Graph Connectors for external data ingestion.
Knowledge of Cloud CMDB integration (AWS, Azure, GCP).
Hands-on experience with Performance Analytics & CMDB Query Builder
**Euclid Innovations is an Equal Opportunity Employer
We do not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.
At Euclid Innovations, we embrace individuals of all abilities and strive to ensure that our hiring and interview processes are accessible and accommodating to meet the needs of all applicants
DataPower Specialist
Support Specialist Job 48 miles from Newton
Role: DataPower Specialist
Skill: IBM Data Power
Experience: +10 years
Job Type: Full Time
We at Coforge are hiring for a DataPower Specialist with the following skills:
Understanding of DataPower services like multi-protocol gateways, web service proxies, firewalls.
Experience in managing DP Configurations using Sub Version or any other version control tool.
Experience in building access control solution using JWT, OAuth features in DataPower.
Must have experience IBM WebSphere DataPower.
API Management expertise is MUST.
Must have experience in OAuth2.0, SAML and SSO.
Must have experience in API Management in implement REST API, SOAP APIs, Plans, Security Policies.
Associate Procurement Support Specialist
Support Specialist Job 38 miles from Newton
At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at ************ Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.
Assist Purchasing Manager and Purchasing Coordinator with daily procurement tasks.
Must be detailed oriented and have the ability to multi-task.
Knowledge of Excel and Microsoft Outlook are required.
NRG Energy is committed to a drug and alcohol free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability
EEO is the Law Poster (The poster can be found at ************************************************************************
Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Human Resources
EC Program Specialist ( Temporary-No Benefits)
Support Specialist Job In Newton, NC
JOB TITLE: EXCEPTIONAL CHILDREN (EC) PROGRAM SPECIALIST
FLSA STATUS: EXEMPT
SALARY: NC SALARY SCHEDULE + LOCAL SUPPLEMENT
**This position will be temporary-no benefits for the rest of this school year and will receive full benefits at the start of the next school year (coverage begins in September)**
GENERAL STATEMENT OF JOB
Serves as a designee of the EC Program Administrator in providing direct contact with schools and other service providers in the county to facilitate, monitor and support Child Find, initial referral, eligibility and the implementation of all services and supports required for students with disabilities.
ESSENTIAL FUNCTIONS
Base professional actions, recommendations and decisions on the most current edition of the NC Policies Governing Services for Children with Disabilities, in addition to local district protocols and BOE policies
Understand, advocate for and promote/protect the rights of students with disabilities
Guide practices and decisions on objective data in combination with the specific needs of the SWD
Effectively collaborates and uses a problem solving approach with other school professionals, parents, and community agencies to assess needs and develop supports, services and programs for students with disabilities
Processes and manages all initial referrals, initial eligibility and out of state transfer processes for students being referred to special education within the established timelines
Provides direct support and training to school based staff on special education paperwork and use of the software management system
Participates in internal audit and monitoring processes to ensure procedural compliance is being implemented at assigned schools
Participates in educational planning conferences and department staffings
Engages in a variety of forms of communication that is timely, positive, professional, and confident with a variety of stakeholders including: other staff members, administrators, parents, community/agency members, Exceptional Children's program staff, and state or federal agencies
Assists with the planning and implementation of inservice activities for special education program compliance, eligibility, case management and leads groups of teachers through training sessions, as needed
Acts as liaison between parents and school personnel for interpretation of district, state, and federal guidelines
Communicates with building principals and staff through routine visits to schools to facilitate their leadership in providing programs serving students with disabilities
Communicates with other central office staff to facilitate cooperative planning between regular and special education
Conducts needs assessments and helps design growth plans for teachers
Assists in compiling data analyses for decision making and prioritizing program goals
Facilitates application of school law and local, state, and federal statutes pertaining to the education of special needs students
Assists EC department in gathering all required data, documentation and information required for district, state and federal special education reporting requirements within the established timelines
Assists with disciplinary procedures for students in the Exceptional Children's program including collaboration in the manifestation determination review process, and disciplinary removals
Attends, participates and assists with documentation of prior written notice during potentially contentious IEP team meetings
Serves as LEA/PSU representative in IEP team meetings upon request of the district EC Administrator
Participates in required staff meetings including EC Program Specialist Team meetings, Service Review, and Joint Staffing meetings
Effectively organizes and prioritizes various job responsibilities and tasks in order to manage a busy workload
Takes initiative to seek out research pertaining to the most effective programs and practice in the field of special education, including legal trends and policy
Seeks out feedback on how to improve practice and grow professionally
Wears correct attire for assigned duties
Communicates w/appropriate staff regarding anticipated absences
Consistently arrives at work on time
Consistently works a minimum of 7.5 hours per day or until the required work tasks are complete
Is consistently present at work on student days and required workdays
Respects and protects confidentiality with respect to student information
Consistently follows through with any plans outlined by the EC support team, or directives given by the immediate supervisor and/or district leadership
OTHER RESPONSIBILITIES:
Performs other work related duties as assigned
MINIMUM TRAINING AND EXPERIENCE
Certification in Special Education, preferably with additional hours in special education law and or school administration
Five or more years experience teaching exceptional children
Certification in Mentor and NCEES Training
Strong interpersonal and conferencing skills
MINIMUM STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
Physical Requirements: Must be able to use a variety of equipment such as computers, copiers, and a variety of audiovisual equipment etc. Must be able to exert up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Light Work usually requires walking, standing and bending to a significant degree.
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or composite characteristics (whether similar to or divergent from obvious standards) of data, people or things.
Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes receiving instructions, assignments and/or directions from superiors.
Language Ability: Requires the ability to read a variety of correspondence, reports, handbooks, forms, newsletters, journals, procedures, lists, etc. Requires the ability to prepare correspondence, simple reports, forms, instructional materials, etc., using prescribed format.
Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; and to deal with several abstract and concrete variables.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently standard English.
Numerical Aptitude: Requires the ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages; and to apply the principles of descriptive statistics, statistical inference and statistical theory.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.
Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using office and audiovisual equipment.
Manual Dexterity: Requires the ability to handle a variety of items such as office and audiovisual equipment. Must have minimal levels of eye/hand/foot coordination.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with emergency situations.
Physical Communication: Requires the ability to talk and hear: (Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving nature of sounds by ear). Must be able to communicate via telephone.
DISCLAIMER
This job description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this job. It is not a contract or guarantee of employment, salary or benefits.
Implementation Support Specialist
Support Specialist Job 38 miles from Newton
Job Details Remote - Charlotte, NC Full Time $60,000.00 - $70,000.00 Salary/year Description
Implementation Support Specialist
How this Role Makes an Impact
The Imagine team is growing our client base, and we are inviting a passionate Implementation Support Specialist to come join our team! The Implementation Support Specialists ensure a smooth experience throughout the client implementation process. Our Implementation Support Specialists work both behind the scenes and directly with clients to gather requirements and deliver on-time results.
The Imagine team has a reputation for excellence, and we will provide you with the tools needed to succeed in this role. This is an ideal position for someone who enjoys teaching technical concepts during an implementation process to a variety of audiences. Office billing experience and a background in healthcare and/or technology is required for success in this role and to effectively make an impact for our clients. We are an innovative company that evolves quickly, so come ready to learn at a fast pace!
Essential Duties
Work, troubleshoot, close and/or route ITA tickets for assigned implementation clients
Research tickets and provide correct and timely solutions, apply proper rules and settings
Provide correct and timely updates on project deliverables as requested
Conduct training as requested
Complete initial and ongoing product configuration
Schedule and deploy maintenance release packets
Deploy quarterly updates and installation packets
Complete database configuration settings after Practice database setup is completed
Conduct requirements gathering for project deliverables for assigned products and clients
Complete testing/deployment for assigned tasks, modules and products
Seek overall process improvements for client transition period (from Implementations to Client Services)
Administer smooth client transitions from Implementations to Support, communicating effectively between both departments
Other duties as assigned
Education and/or Experience Needed
BS/BA in Healthcare or Computer/IT related degree preferred
2+ years' experience in healthcare IT industry, RCM or healthcare billing.
Qualifications You Must Have
Basic-to-Intermediate level knowledge of SQL, database environments, and code trouble-shooting preferred
Excellent verbal and written communication skills
Solid understanding of healthcare/billing processing operations
Ability to work independently to meet deadlines and manage multiple projects
Strong interpersonal and organization skills
Excellent problem-solving skills
Preferred knowledge in ImagineSoftware suite of products
Proven client relations ability
Flexibility to work with internal groups and external users
Must be a self-starter
Proven ability to research and resolve complex technical issues
Employment Type
Full-Time, Exempt
Reporting Structure
Director of Implementation
Work Environment
Working conditions are normal for an office environment. Travel is required up to 10% of the time. Work may require occasional weekend and/or evening work.
At ImagineSoftware, we have a role to play in contributing to an inclusive world. We work every day to lead with our values and beliefs that enable you to develop your potential and bring your full self to the workplace. Our culture of diversity and inclusion enables more creative thinking and better ideas for addressing a more diverse market. We hire driven people from all backgrounds because it makes us a great company, and because it's the right thing to do. If you share these values, you will find a home at ImagineSoftware.
Peer Support Specialist for Adult CST Mental Health Services
Support Specialist Job 22 miles from Newton
Job Details Experienced Statesville/Iredell - Statesville, NC Full Time High School Up to 50% Day Health Care
Come join the adult CST services team in Statesville as a CPSS! Help make a difference!
This is a full time position with benefits!
Requirement: NC Peer Support Specialist certification and 1 year of adult MH experience
A Caring Alternative, LLC (ACA) is a well-established comprehensive care agency providing behavioral health and substance use disorder services to adults, adolescents, and children in Western North Carolina.
To learn more about us, visit our website at **************************
Why apply at A Caring Alternative?
We celebrate diversity, so bring YOU! We want you to be proud and comfortable to bring your true self and we strive to enhance the value of our work through respectful curiosity of one another's culture.
Competitive Payrates! We offer a competitive rate of pay. Work related mileage is paid tax free.
Pride in Your Work! You can join an organization that seeks to set the standard for quality support services for people with mental illness. We hope you will find satisfaction and take pride in your work here.
Strong Core Values! Join our values-based, family-owned company with a culture that we care.
Grow! Our strong core values include promotion and position changes for your career development.
Flexibility! We work in a team environment and promote flexibility.
Training! Solid training is provided & paid by the company.
Benefits! We offer a comprehensive benefits package for full time employees.
401(k) & Roth retirement plan
401(k) matching
11 paid holidays
Paid Time Off accrual begins upon hire, 100 hours first year
Major medical, dental & vision insurance
Company paid Life Insurance
Short term & long-term insurance
Employee Assistance Program
The role of a Peer Support Specialist is to serve as a resource for adults with mental health and/or co-occurring conditions. This service consists of community-based mental health and substance use services, and structured rehabilitative interventions intended to increase and restore an individual's ability to live successfully in the community. The team approach involves structured, face-to-face therapeutic interventions that assist in reestablishing the individual's community roles related to the following life domains: emotional, behavioral, social, safety, housing, medical and health, educational, vocational, and legal.
Job Duties include:
Serves as an active member of the CST, participates in team meetings, and provides input into the person-centered planning process
Guides and encourages individuals to take responsibility for and actively participate in their own recovery
Models recovery values, attitudes, beliefs, and personal action to encourage wellness and resilience
Assists with crisis interventions
Participates in the initial development, implementation, and ongoing revision of the PCP
Education and Experience Required:
NC Peer Support Specialist certification
Must have one (1) year of adult behavioral health experience working with individuals with mental health or substance use disorders and have the knowledge, skills, and abilities required by the population and age to be served.
Resume must include relevant employment dates including month and year, and populations served.
A Caring Alternative, LLC is a CARF accredited service provider with facilities in Asheville, Hickory, Marion, and Morganton, NC. A Caring Alternative, LLC is CABHA certified and a Trauma Informed Agency. We provide an array of services to Alexander, Buncombe, Burke, Catawba, Caldwell, Iredell, McDowell, and Mitchell counties which consist of Assertive Community Treatment Team, Community Support Team, Day Treatment, Integrated Care, Intensive In-Home, Medication Management, Outpatient Therapy, and Therapeutic Foster Care.
We are an equal opportunity employer.
Material Handling Service Support Specialist
Support Specialist Job 38 miles from Newton
Department
Service
Employment Type
Full Time
Location
BR01- CHARLOTTE, NC
Workplace type
Onsite
Reporting To
Craig Carrigan
Key Responsibilities Skills, Knowledge and Expertise 🛠️📝🗣️🎓💼📈 Perks of Being a WMH Team Member: About WMH WMH: Where Careers Move as Fast as the Industry 🚀 At WMH, we don't just keep businesses moving-we drive industries forward. For 35+ years, we've been disrupting the Material Handling game, delivering top-tier sales, service, parts, and fleet solutions that power the backbone of the economy. With 11 locations across the Southeast (and growing!), our team of 250+ industry pros is redefining efficiency, innovation, and service excellence every day.
Why WMH? Because We're Built Different.🔥
---> 💡Innovation at Every Turn - Exclusive Linde Material Handling partnership means you'll work with next-gen automation, advanced fleet tech, and cutting-edge equipment.---> 📈 Career Acceleration, Not Just a Job - We don't just hire people-we build leaders. With hands-on training, leadership programs, and career growth at every level, your future starts here.--->💰 Top-Tier Pay & Benefits - Industry-leading compensation, full benefits, stability, and long-term career potential in a booming industry.--->🔥 Culture That Fuels Success - We believe in collaboration, innovation, and pushing limits. At WMH, your ideas matter, your impact is felt, and your growth is unlimited.--->💪 We Work Hard, We Win Big - Whether you're turning wrenches, closing deals, optimizing operations, or leading a team-you're a game-changer here.
🚦Ready to Shift Gears? Let's Go. --->👉 At WMH, we don't just offer jobs-we create unstoppable careers. If you're ready to stop coasting and start accelerating, this is your moment. We don't just hire employees-we invest in game-changers, problem-solvers, and industry leaders in the making.
🚀 Your future moves fast. Make sure it's moving forward. Don't watch from the sidelines- Apply today! Equal Employment Opportunity (EEO) StatementAt WMH, diversity fuels innovation and equal opportunity drives success. We are committed to fostering an inclusive, respectful, and fair workplace where all employees and applicants are valued. We provide equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We uphold a discrimination-free, harassment-free, and retaliation-free work environment where everyone can thrive.
Accessibility & AccommodationsIf you require a reasonable accommodation during the hiring process, please reach out-we're happy to assist.
Join Us at WMH
We don't just offer jobs-we build careers where talent, dedication, and innovation are recognized and rewarded. Your skills and ambition belong here.🔗 Explore opportunities: ***********************************
Treasury Management Support Specialist
Support Specialist Job In Newton, NC
Job Details Experienced Corporate Office - Newton, NCDescription
Responsible for the review and set up of business online and cash management banking profiles to mitigate risks for the Bank and for customers. Handles business online banking maintenance including research and documentation of Shared and Multiple entity profiles. Responsible for Quality Control reviews of documentation as needed. Assist with the compilation and distribution of the weekly, monthly, quarterly and annual reports for the Treasury Management area. Responsible for the compilation and distribution of quarterly internal and external newsletters. Assist with the daily review of reports from the online banking system and monitoring alerts from online banking and the banks monitoring software to mitigate risks to customers and the bank. Assists in maintaining Treasury Management manuals and user guides for customers and employees. Responsible for support of cash management products and services for Treasury Management customers. Works with BDOs and BCMs to expand and emphasize sales and cross sales in achievement of Bank goals and business objectives particularly in the area of cash management-Sweep-Remote Deposit-Positive Pay products/services to promote and grow our overall business relationships. Serves as a support representative for Treasury Management customers and employees by providing efficient service and support and ensuring confidentiality of customer and Bank information. Demonstrates and sets an example for Peoples Bank ECS delivery standards. Identifies prospective Cash Management-Sweep-Remote Deposit-Positive Pay cross sell opportunities. Works with sales staff members to identify, obtain and retain customers. Assist with the annual reviews for deposit and ACH limits and on-site reviews with the Treasury Management Team, Credit Administration and the BSA Officer as needed.
Qualifications
General Qualifications
Required Education/Knowledge: • High School diploma or Associates Degree • Must have a broad knowledge of the banking industry • Broad knowledge of applicable banking policies and regulations • In-depth knowledge of Treasury Management products and services • Strong customer support knowledge
Required Experience: • 2 years Treasury or Banking experience preferred. Candidate should have a strong working knowledge of computer-based applications such as Microsoft Windows, Excel and PowerPoint. Specific knowledge of PC hardware configurations of installation of certain treasury services and internet set-up will be provided.
Required Skills: • Must have the ability to communicate a strong vision for business • Provides exceptional support to new or existing bank clients and assists internal and external contacts with service requests, inquires or technical issues related to specific bank and treasury management services. • Demonstrate the ability to work independently and effectively with the banks internal business partners. • Excellent analytical, problem solving and communication skills. • Strong organizational and time management skills, ability to meet deadlines. • Maintains a positive role in the community
Treasury Management Support Specialist
Support Specialist Job In Newton, NC
Responsible for the review and set up of business online and cash management banking profiles to mitigate risks for the Bank and for customers. Handles business online banking maintenance including research and documentation of Shared and Multiple entity profiles. Responsible for Quality Control reviews of documentation as needed. Assist with the compilation and distribution of the weekly, monthly, quarterly and annual reports for the Treasury Management area. Responsible for the compilation and distribution of quarterly internal and external newsletters. Assist with the daily review of reports from the online banking system and monitoring alerts from online banking and the banks monitoring software to mitigate risks to customers and the bank. Assists in maintaining Treasury Management manuals and user guides for customers and employees. Responsible for support of cash management products and services for Treasury Management customers. Works with BDOs and BCMs to expand and emphasize sales and cross sales in achievement of Bank goals and business objectives particularly in the area of cash management-Sweep-Remote Deposit-Positive Pay products/services to promote and grow our overall business relationships. Serves as a support representative for Treasury Management customers and employees by providing efficient service and support and ensuring confidentiality of customer and Bank information. Demonstrates and sets an example for Peoples Bank ECS delivery standards. Identifies prospective Cash Management-Sweep-Remote Deposit-Positive Pay cross sell opportunities. Works with sales staff members to identify, obtain and retain customers. Assist with the annual reviews for deposit and ACH limits and on-site reviews with the Treasury Management Team, Credit Administration and the BSA Officer as needed.
Qualifications
General Qualifications
Required Education/Knowledge: • High School diploma or Associates Degree • Must have a broad knowledge of the banking industry • Broad knowledge of applicable banking policies and regulations • In-depth knowledge of Treasury Management products and services • Strong customer support knowledge
Required Experience: • 2 years Treasury or Banking experience preferred. Candidate should have a strong working knowledge of computer-based applications such as Microsoft Windows, Excel and PowerPoint. Specific knowledge of PC hardware configurations of installation of certain treasury services and internet set-up will be provided.
Required Skills: • Must have the ability to communicate a strong vision for business • Provides exceptional support to new or existing bank clients and assists internal and external contacts with service requests, inquires or technical issues related to specific bank and treasury management services. • Demonstrate the ability to work independently and effectively with the banks internal business partners. • Excellent analytical, problem solving and communication skills. • Strong organizational and time management skills, ability to meet deadlines. • Maintains a positive role in the community
Direct Support Supervisor SB
Support Specialist Job In Newton, NC
We are hiring for:
Direct Support Supervisor SB
Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
Responsible for direct supervision of two or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding, motivating, and promoting team performance; addressing complaints and resolving problems.Job Responsibilities:
Manages residential homes/facilities as assigned
Supervises and coordinates activities of Direct Support Employees
Works assigned time in the residential home/facility
Resolve employee issues and conduct performance reviews
Ensure employees meet training requirements and attend required events
Provide after-hours and on-call coverage as part of the direct care rotation
Monitoring and providing feedback to employees in interactions and relationships with the people supported
Ensures that people supported have a clean and maintained home and yard.
Responsible for helping to implement services and supports that will assist the people we support achieve personal goals and desired outcomes as identified through an Individual Support Plan.
Carry out the responsibilities of a Direct Support Professional
All other duties as assigned
Responsible for direct supervision of two or more employees.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding, motivating, and promoting team performance; addressing complaints and resolving problems.
Job Requirements:
High School Diploma or G.E.D required, Associate Degree in a health related area; or two years' experience in a health related field preferred
One year of experience working with individuals with developmental and intellectual disabilities
Flexible schedule and availability to provide on-call coverage as needed
Provide CPR after certification
Ability to pass a background check and drug screen
Valid driver's license
CPR, first aid, NCI and/or MedTech certification, a plus
Pre-employment screening:
Complete criminal background
Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
Drug testing
Education verification and other credentialing based on position requirements.
Proof of employment history or references (if required)
Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.
We offer the following benefits to employees:
Payactiv: early access to the money you've earned from hours you've already worked, before payday!
Employee perks and discount program: to help you save money!
Paid Time Off (full-time employees only)
Health/Insurance (full-time employees only)
401(k) retirement savings program
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
Training: Free CPR, first aid, and job-specific training opportunities
*contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA:
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.
Regional Support Specialist - Mooresville, NC
Support Specialist Job 24 miles from Newton
The Regional Support Specialist (RSS) provides critical administrative, operational and customer service support to our Coldwell Banker Real Estate branch offices, leaders and agents. The RSS team will work together, spending time each week across a group of offices, providing support in a variety of ways including, but not limited to, processing agent transactions, acting as a liaison with our different departments and business partners, general office administration and customer service. This position plays a significant role in driving the success of our key principle of helping our agents live exceptional lives.
Responsibilities:
Office Organization
In collaboration with our facilities and IT partners, ensure all items in the office remain in working order
Ensure needed office supplies are sufficiently stocked and organized, mail is distributed
Greet and direct agents/customers as needed
Agent Support
Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them in their business
Support Agents with any technology, process or operationally related questions
Promote a friendly, inclusive office culture that reinforces our agent value proposition
Work with Agent Onboarding Team as needed to support agent onboarding process
Transaction Support
Ensure our agents' transactions are efficiently and accurately processed- commission payments are timely and adjustments are avoided
Scan physical checks as needed
Point of contact as needed for following up on missing documentation or escalation of transactional issues.
Database entry and updates - MLS, Transaction Manager
Ensure our agent's transactions are complete for compliance, commission payments are timely and adjustments are avoided
Systems review of Trident and transaction manager, issue resolutions submitted through OnBase
Branch Leader Support
Support Branch Manager as needed with maintaining office promotional items, sales meetings, new agent orientations and supporting office culture
Minimum Qualifications:
1 or more years customer service experience preferred; Prior Real Estate office experience preferred.
Strong written and verbal communication skills
Technologically proficient in all areas including but not limited to familiarity with various operating systems on PCs and Macs and ability to navigate computer software.
Proficiency with Microsoft Office
Ability to communicate effectively with different audiences, including agents, branch managers and operational support teams.
Customer focused, delivery oriented, ability to multi-task.
Willingness to be “nimble” and adjust priorities as needed.
Ability to travel to additional offices in the region on an as needed basis
Anywhere is proud to offer a comprehensive benefits package to our employees including:
Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
401(k) savings plan with company match
Paid Time Off to Include Holidays , Vacation Time, and Sick Time
Paid Family & Paternity Leave
Life Insurance
Business Travel Accident Insurance
All employees receive access to LinkedIn Learning
Tuition reimbursement for approved programs
Employee Referral Program
Adoption Assistance Program
Employee Assistance Program
Health and Wellness Programs and Incentives
Employee Discounts
Employee Resource Groups
Modelling/Forecasting Specialist - Treasury Support & Solutions
Support Specialist Job 38 miles from Newton
Charlotte, North Carolina, United States of America **Hours:** 40 **Pay Details:** $95,264 - $155,376 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Analytics, Insights, & Artificial Intelligence
**Job Description:**
**Currently this team supports the development of the monthly IRR aggregation process that will produce a Net Interest Income Sensitivity dynamic balance sheet. Current strengths of the team include knowledge of governance processes, documentation skills, and reporting capabilities. This group also works on implementation and innovation of new and changing processes to support the overall Treasury function.**
**Depth & Scope:**
+ Acts as a subject matter expert integrating cross function understanding within their own field of specialty
+ Works autonomously and accountable for acting as a lead within a specialized analytics function and may provide work direction to others
+ Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
+ Expert at utilizing data sources across the organization with ability to integrate data across multiple platforms
+ Works effectively across multiple business units with numerous stakeholders to deliver advanced analytics solutions
+ Scope of role may have business segment and/or enterprise impact
+ General focus on broad range of complex issues that may span from medium - long term issues (e.g. 6-12 months)
**Education & Experience:**
+ Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;
+ 5+ year of relevant experience; higher degree education and research tenure can be counted.
**Preferred Experience:**
+ SAS, Python, Jira/Confluence, Workiva experience
+ Banking and/or Financial Services experience
**Customer Accountabilities:**
+ Works closely with business management on data modelling requests/activities to ensure alignment with overall strategies
+ Leads the activities related to delivery of data deliverables - data package, data model, and data mappings
+ Responsible for reading business and technical requirements to ensure data deliverables meet business needs
+ Conducts walkthroughs of all data deliverables to aid approval/sign-off process with internal stakeholders
**Shareholder Accountabilities:**
+ Adheres to enterprise frameworks or methodologies that relate to activities for our business area
+ Ensures respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
+ Participates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
+ Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
+ Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
+ Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist
+ Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues
+ Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
+ Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
+ Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
+ Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including cross training within own team
+ Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
+ Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
+ Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Implementation and Support Specialist- Charlotte Corporate
Support Specialist Job 38 miles from Newton
Job Details Charlotte Home Office - Charlotte, NC Full Time Up to 25% Information TechnologyDescription
Northwood Ravin is consistently recognized for developing the top luxury apartment communities in the Southeast. At Northwood Ravin, every member of our organization is united by a shared commitment to create the best-in-class residential experience. Guided by our core values of creativity, integrity, and an all-in culture, we empower individuals to reach their fullest potential professionally and personally. We cultivate a culture of excellence, innovation, and inclusivity by fostering strong collaborative relationships within our team. Northwood Ravin is dedicated to delivering unparalleled service to the residents we house and the communities we create.
Primary Responsibilities:
The Implementation and Support role supports the IT department in providing Help Desk support for internal technical issues as well as initial equipment setup/installations. Additionally, this role provides initial troubleshooting of Audio/Video issues in the portfolio.
As an Implementation and Support Specialist, your primary responsibilities include:
Installation & support of PC hardware, phones, printers, & peripherals
Install upgrades and updates on client machines
Provide staff with technical support
Password Resets
Apple Mobile Device Support
Conduct routine hardware/software audits of workstations for compliance with established policies and configuration guidelines
Audio Video Support
Presentation/meeting support
Troubleshooting TVs
Service Provider Boxes
Digital Signage
Occasional travel to remote site locations for IT support and projects
What you bring to the role:
Customer service experience - Will be interfacing directly with staff to resolve issues
2-3 years of IT Support experience at an enterprise level (preferred)
Microsoft365 and Windows application support
Advanced computer hardware and software knowledge
You should be comfortable disassembling & reassembling computers
Windows infrastructure, administration/support desirable (Active Directory)
Experience using a ticketing system
Attention to detail is required
Strong communication skills
Must be able to lift heavy equipment (~50lbs+ - TVs, Network Racks, etc.)
Comfortable using hand tools and climbing ladders
Must be able to stand & walk for extended periods (site audits, tracking down issues, etc.)
Comfortable working 100% in-office or on-site
What our culture brings to you:
When you join Northwood Ravin, you are not just taking a job but becoming part of a community that values your well-being and professional growth. Our team members are at the heart of our success, and we are committed to supporting and growing you.
In addition to our award-winning culture, we offer a comprehensive benefits package focused on career growth, health and wellness, retirement, and family support so you can thrive professionally and personally.
Competitive compensation along with various monthly bonus incentives
Housing discounts
Extensive training programs
Health and wellness benefits including medical, free dental, vision, and basic life benefit
Paid leave plans via Paid Time Off, Sick Time, holidays and Partner Leave
Retirement planning with a 401(k) program and company match
Give back days allowing you time away from work to volunteer and pursue personal interests
Employee Referral Program
Tenure is rewarded so stay in the nest! Your PTO accrual rate will increase, benefit premiums will decrease, 401(k) matches increase, additional give back days are added and you will receive a special gift at each tenure milestone!
Northwood Ravin is an equal opportunity employer.
To Go Specialist
Support Specialist Job 38 miles from Newton
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Deco General Support Gaffney
Support Specialist Job 46 miles from Newton
Job Details Prime Gaffney - Gaffney, SC None Various Shifts AvailableDescription
May assist in such areas as equipment operation, basic maintenance, materials handling, packaging/packing, shipping/receiving, as outlined by department requirements:
Responsibilities
Makes adjustments as necessary to ensure smooth operation of machine.
Breaks down and/or changes over machine
Assemble boxes, weigh product, label product
Pack product into carton, inspection of product
Seal cartons, place correct labels on cartons
Record keeping, housekeeping area for cleanliness
Properly uses all Personal Protective Equipment (PPE) and works in a safe manner.
Trim off any loose thread in a finishing design
Tear off/remove any excessive pellon on the wrong side of the embroidery
Remove the embroidery hoop marks on the garment surface
Bundle by size or individual fold after finishing the above steps
Individually bag items when necessary
Assembly line workers, truck unloaders, material handlers, pickers and packers are encouraged to apply.
Qualifications
High school diploma/GED required.
Excellent hand/eye coordination.
Ability to read, and interpret job orders.
Ability to listen effectively.
Ability to effectively convey ideas and information to others.
Ability to count accurately.
Ability to apply principles of logical thinking to a range of practical problems.
Must be able to lift up to 50 lbs. unassisted
Able to stand on feet all day
Read, write and speak English
Available for overtime as required
Benefits
We offer competitive pay and a comprehensive benefits package to those who qualify. This may include:
Medical, dental, vision and life insurance.
Employee Assistance Program (EAP).
Flexible Spending Account (FSA).
401(k)with company match.
Company-paid Life Insurance and Short-Term Disability Insurance.
Paid Time Off (Holidays, Vacation, and Personal/Sick).
Employee Purchasing Program.
Career Development and Tuition Reimbursement.
alphabroder is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
For more information about our commitment to equal employment opportunity, please review EEO is the Law, EEO is the Law Poster Supplement. alphabroder participates in the E-Verify program. Please click below to learn more about the E-Verify program. E-Verify Participation Poster (English and Spanish) Right to Work Poster .
Regional Support Specialist - Charlotte, NC
Support Specialist Job 38 miles from Newton
The Regional Support Specialist (RSS) provides critical administrative, operational, and customer service support to our Coldwell Banker Real Estate branch offices, leaders, and agents. The RSS will work primarily in one location and will occasionally be asked to support other local offices. They will provide support digitally and in-person including, but not limited to, processing agent transactions, acting as a liaison with our different departments and business partners, general office administration & customer service. In addition, they are responsible for ensuring the agents are supported in their marketing efforts especially social media strategy and supporting our marketing programs.
This position plays a significant role in driving the success of our key principle of helping our agents live exceptional lives.
Responsibilities:
Office Organization
In collaboration with our facilities and IT partners, ensure all items in the office remain in working order
Ensure needed office supplies are sufficiently stocked and organized, mail is distributed
Greet and direct agents/customers as needed
Agent Support
Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them in their business
Support Agents with any technology, process, or operationally related questions
Promote a friendly, inclusive office culture that reinforces our agent value proposition
Work with Agent Onboarding Team, as needed, to support agent onboarding process
Transaction Support
Ensure our agents' transactions are complete for compliance, efficiently and accurately processed, commission payments are timely, and adjustments are avoided
Scan physical checks, as needed
Point of contact, as needed, for following up on missing documentation or escalation of transactional issues
Database entry and updates - MLS, Transaction Manager
Systems review of Trident and Transaction Manager, issue resolutions submitted through OnBase
Branch Leader Support
Support Branch Manager, as needed, with maintaining office promotional items, sales meetings, new agent orientations, supporting office culture, and light social media marketing
Minimum Qualifications:
1 or more years customer service experience preferred; Prior Real Estate office experience preferred
Experience with marketing support, including marketing tools and social media preferred
Strong written and verbal communication skills
Technologically proficient in all areas including, but not limited to, familiarity with various operating systems on PCs and Macs and ability to navigate computer software
Proficiency with Microsoft Office
Ability to communicate effectively with different audiences, including agents, branch managers, and operational support teams
Customer focused, delivery oriented, ability to multi-task
Willingness to be “nimble” and adjust priorities, as needed
Ability to travel to additional offices in the region on an as needed basis
Modelling/Forecasting Specialist - Treasury Support & Solutions
Support Specialist Job 38 miles from Newton
Hours:
40
Pay Details:
$95,264 - $155,376 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Analytics, Insights, & Artificial Intelligence
Job Description:
Currently this team supports the development of the monthly IRR aggregation process that will produce a Net Interest Income Sensitivity dynamic balance sheet. Current strengths of the team include knowledge of governance processes, documentation skills, and reporting capabilities. This group also works on implementation and innovation of new and changing processes to support the overall Treasury function.
Depth & Scope:
Acts as a subject matter expert integrating cross function understanding within their own field of specialty
Works autonomously and accountable for acting as a lead within a specialized analytics function and may provide work direction to others
Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
Expert at utilizing data sources across the organization with ability to integrate data across multiple platforms
Works effectively across multiple business units with numerous stakeholders to deliver advanced analytics solutions
Scope of role may have business segment and/or enterprise impact
General focus on broad range of complex issues that may span from medium - long term issues (e.g. 6-12 months)
Education & Experience:
Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;
5+ year of relevant experience; higher degree education and research tenure can be counted.
Preferred Experience:
SAS, Python, Jira/Confluence, Workiva experience
Banking and/or Financial Services experience
Customer Accountabilities:
Works closely with business management on data modelling requests/activities to ensure alignment with overall strategies
Leads the activities related to delivery of data deliverables - data package, data model, and data mappings
Responsible for reading business and technical requirements to ensure data deliverables meet business needs
Conducts walkthroughs of all data deliverables to aid approval/sign-off process with internal stakeholders
Shareholder Accountabilities:
Adheres to enterprise frameworks or methodologies that relate to activities for our business area
Ensures respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
Participates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist
Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues
Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Never
Reaching forward - Occasional
Pushing - Never
Pulling - Never
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To Go Specialist
Support Specialist Job 38 miles from Newton
TGI FRIDAYS // Store # 1742 409 West W.T. Harris Boulevard Charlotte, NC 28262
TO GO SPECIALIST
Role Purpose
To-Go Specialists ensure we deliver convenience without compromising quality or safety.
Key Responsibilities & Accountabilities
Taking orders over the phone as well as in person. Offer to-go order guest a to‑go beverage if one has not been ordered.
Preparing orders and organizing them into bags.
Make sure everything is in the bag and checking off items as placed in bags. Review order to ensure 100% completeness, check to make sure drinks are included (if ordered).
Greet at all guests or drivers in 30 seconds; cashing out guests and ensuring their satisfaction.
Responsible for accurate cash handling. If online or to-go order, cash out guest within 2 minutes of arrival.
Packs TOGO and delivery orders and confirm order with guest/driver.
Thank the guest for choosing Fridays and invite them back again.
Performs side duties including, but not limited to, answering the phone, opening doors, cleaning work stations, expediting orders and running food.
Stocks TOGO area.
Qualification Requirements
Good Verbal Communication
High Energy Level
Customer Service
Resolving Conflicts
Teamwork
Professionalism