Display Technical Specialist
Support Specialist Job In Newark, CA
Seeking a Display Technical Specialist to design and develop electrical and optical characteristics for automotive displays. This role involves integrating display optics and electronics with vehicle electrical architecture, UI/UX, and infotainment systems. Responsible for end-to-end product development from concept to production, ensuring quality, performance, and seamless integration.
Key Responsibilities:
Define display electrical and optical characteristics, product requirements, and test plans.
Design and manufacture prototypes, fixtures, and test setups for display validation.
Manage suppliers and coordinate with cross-functional teams (UI/UX, interiors, software, quality).
Support mass production ramp-up, field issue resolution, and cost reduction efforts.
Establish robust manufacturing processes and ensure alignment with vehicle program timelines.
Requirements:
8+ years of experience in electromechanical product design & development.
Expertise in display technologies (Edge-Lit LCD, Local Dimming LCD, OLED) and TFT backplanes (LTPS, Oxide).
Knowledge of display specifications (resolution, LED pitch, luminance, color uniformity, gamut).
Experience in display electrical systems (FPD-LINK, Timing Controllers, LED Drivers, SPI/I2C, Touch Control).
Familiarity with display component selection, PCB design, connector integration, and wiring harnesses.
Understanding of display panel fabrication, SMT, and PCB assembly in mass production.
B.S. in Mechanical, Optomechanical, or Electrical Engineering (Master's preferred).
Strong communication skills and ability to collaborate with engineering and manufacturing teams.
Preferred:
Experience in consumer electronics or automotive display development.
Background in Tier 2/Tier 3 display suppliers for display manufacturing and engineering.
Technical Support Analyst
Support Specialist Job 10 miles from Newark
Under minimal supervision, provides higher level support to field-based analysts assigned to his or her team or designated area, frequently handling non-standard issues, or those for which no resolution has been found. Serves in a Project Facilitator role to assist in the planning and implementation of Group-wide corporate initiatives, develop and analyze new technology deployments and identify different levels of troubleshooting and proactive maintenance. Administers and analyzes information systems operations at an advanced technical level and provides technical direction and recommendations to improve utilization and efficiencies.
Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.
Provides technical support for Field based analysts when required.
Creates documentation for self-help support and to assist other IT personnel with support.
Creates and delivers highly complex solutions and processes and implements projects at an advanced technical level regarding systems operations.
Analyzes and evaluates information systems operations and provides expert technical direction and recommendations to improve utilization. Identifies potential areas for cost savings and performance improvements through consolidation of similar applications on a single platform.
Acts as a liaison with clients, vendors and technical IT groups. Builds and manages ongoing relationships with business stakeholders in IT and Administrative Services.
Assumes responsibility to coordinate solutions when needed. Reports on process and system performance to manager.
Assists with the restoration of IT services at locations impacted by catastrophic events or unforeseen circumstances.
Conducts training for, and directs the efforts of, end users, outside vendors and less experienced staff.
Facilitates and assists with software update distributions (major deployments at satellite locations).
Provides 24x7 on call support as required.
Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
Bachelor's Degree in Computer Science, MIS, Business Administration or similar area of study. Five years of related experience. An additional four years of related experience may substitute for the Bachelor's degree.
Certificates, Licenses, Registrations or Other Requirements:
MCP, ITIL, CCNA.
Advanced knowledge or skills in one or more of the following is required:
o Computer/software installation, maintenance, and trouble-shooting.
o Microsoft Word, Outlook, Excel, Visio, Project, and PowerPoint.
o SharePoint Setup.
o Basic Server support, including backup/restoration methods, troubleshooting, and problem resolution.
o Telephony systems and wireless devices (blackberries, aircards).
o Disaster recovery procedures as specified in Corporate guidelines.
o Scripting, program design, packaging, imaging, or similar experience to aid in the design, creation, and implementation software tools meant to assist Field Based personnel.
Control Systems Specialist (Foxboro)
Support Specialist Job 34 miles from Newark
Martinez, CA (Embedded on client's site)
Contech Control Services is seeking team-oriented professionals who have hands-on knowledge of Distributive Control Systems (DCS), specifically Foxboro IA/EVO/Galaxy configuration, graphics, system architecture, and logic programming of plant control systems.
Primary Duties and Responsibilities:
The Control System Specialist performs a wide range of duties including some or all of the following:
Responsible for design, specification, selection, and services relating to control systems including basic process control systems, safety systems, communications, etc.
Candidate will plan, budget, organize and control an important segment of a typical automation project.
Responsible to assist with control philosophy and/or functional descriptions.
Communicate progress to project manager for inclusion into reports to client.
Responsible for quality of the control system portion of the project
Requirements:
The Control System Specialist requirements include, but are not limited to, the following:
BS in Engineering field required
Hands-on configuration experience using Foxboro IA and EVO / Galaxy
Batch configuration is a plus
Configuration experience on any other SIS, DCS, PLC, or HMI system is required
PE License is a plus
10+ years of control system engineering experience
Demonstrated experience in technical execution on both FEL/FEED and EPC projects in the chemical and petrochemical industry
Knowledge of Microsoft software products
Working conditions are as follows:
Position Type: Full Time, Full Benefits
Standard Hours: Monday - Friday (on-site)
Overtime: Occasionally, paid by hourly rate
Range: 6 month, with possible extension
Travel: 20% maximum
Job Type: Full-time
Applicants must be authorized to work for ANY employer in the U.S without any sponsorship.
Intake Specialist
Support Specialist Job 20 miles from Newark
Job Title: Intake Specialist
Company: Demidchik Law Firm, PC
Job Type: Full-time, on-site
Intake Specialist
We are seeking a highly motivated Intake Specialist with strong sales skills to be the first point of contact for potential clients. This role involves engaging with individuals via phone calls, emails, texts, and in person to assess their legal needs, effectively communicate the firm's value, and guide them through the intake process. The ideal candidate must be persuasive, proactive, and capable of building rapport while demonstrating empathy, patience, and professionalism.
Responsibilities:
Conduct initial client interactions, gathering key details about their legal matters.
Confidently communicate the firm's services and convert inquiries into signed clients.
Maintain accurate records and documentation.
Follow up with potential clients to ensure engagement and retention.
Collaborate with attorneys and staff to facilitate a smooth intake process.
Oversee office management tasks.
Qualifications:
Strong sales background with a proven track record in client conversion.
Fluent English is required; proficiency in Chinese is preferred.
Minimum of 5 years of experience in sales, customer service, and/or crisis counseling; prior legal experience is a plus.
Previous experience using case management software.
Resourceful, proactive, and results-driven.
Proven ability to meet and exceed goals and deadlines.
Compassionate and empathetic, with the ability to support clients in challenging situations.
Pay: $100,000.00 - $200,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Ability to Commute:
San Jose, CA (Required)
Work Location: In person
Technical Support
Support Specialist Job 11 miles from Newark
Key Responsibilities
Technical Troubleshooting and Remote Support: Provide technical troubleshooting support and remote repair guidance for escalated customer inquiries through various channels, including telephone support, video calls, real-time messaging, and tickets generated by the customer relationship management system, typically Zendesk
Complaint and Incident Management: Address escalated customer complaints and urgent incidents, ensuring timely follow-up and resolution of issues.
Documentation and Solution Development: Maintain documentation of product-related issues and develop corresponding technical solutions
Quality and Service Risk Identification: Identify potential quality or service issues during daily customer relationship management; take a proactive manner in reporting relevant issue and following up to ensure timely resolution.
Training and Reporting: Assess product post-market performance, prepare training materials for new colleagues to manage technical troubleshooting ticket data in the customer relationship management system, typically Zendesk, and regularly file related analysis reports.
Qualifications & Requirements
Educational Background: Bachelor's degree or higher preferably in a science, technology, or engineering field. Candidates should be native English speakers, but those who demonstrate proficiency in Chinese (listening, speaking, reading, and writing) will have an additional advantage
Experience: At least 2 years of technical support service experience; familiar with customer service workflows.
Problem-Solving Skills: Driven by logical thinking and analytical thinking in identifying the root cause of issues
Proactive Approach: Proactively develop solutions to identified issues and effectively resolve them through communication and collaboration.
Service and Risk Management: Possess strong service awareness and the ability to identify potential service or quality risks.
Execution and Learning Ability: Strong execution skills, quick learner, and ability to summarize key information effectively.
Administrative Support Specialist
Support Specialist Job 12 miles from Newark
Seeking a highly motivated Administrative Specialist to join the Research Division's Cardiovascular and Metabolic (CVM) Section to support the Section Associate Director and investigators.
Responsibilities:
Independently plans and executes information maintenance and distribution by drafting standard and nonstandard presentations, detailed correspondence, and reports.
Executes workflow independently by assisting in the novel resolution of standard and nonstandard requests from department managers on an ad-hoc basis.
Contributes to event coordination by beginning to develop relationships with leaders' assistants and an understanding of organizational hierarchy when coordinating and calendaring meetings for directors and their direct teams.
Contributes to event execution by assisting senior colleagues to gather materials, plan, and arrange medium-scale events.
Enacts data maintenance and management by integrating department data and documentation retention policies into all products.
Requirements:
3+ years of experience supporting executives or high level individuals
Excellent organizational skills
Verbal and communication skills
Experience organizing and coordinating large scale events
Application Support Specialist
Support Specialist Job 28 miles from Newark
Job Title: Application Support Specialist
Duration: 8 Months Contract
Pay Range: $32/hr - $36/hour
Must have Boomi, Salesforce, Oracle, SQL, SOAP & REST APIs and web protocols (HTTP, SFTP)
Position Summary:
We are seeking a highly motivated and proactive Application support specialist to join our team. This role will be responsible for ensuring the smooth operation of our Application integrations, providing timely support to cross-functional teams, and implementing simple business-requested enhancements. The ideal candidate will possess a strong understanding of Boomi, Salesforce, Oracle, SQL, SOAP & REST APIs and web protocols (HTTP, SFTP), along with excellent communication and problem-solving skills. They will be a reliable and responsive individual, capable of working effectively in a fast-paced environment and available to address issues promptly.
Responsibilities:
Incident Management & Monitoring:
Continuously monitor JIRA dashboards to identify integration failures and performance issues.
Take immediate action to investigate and resolve incidents, collaborating with cross-functional teams (development, operations, business analysts) to ensure timely resolution.
Document incident resolution steps (Maintain runbook) and contribute to knowledge base updates.
Support & Troubleshooting:
Provide timely and accurate responses to queries from cross-functional teams regarding integration status (e.g., invoice or Inventory status or tracking).
Troubleshoot and resolve integration-related issues, including data discrepancies, connectivity problems, and process failures.
Perform month-end activities, release activities and other support activities.
Perform pre & post integration activities like stop or start jobs and perform validation activities
Support Finance, SCM & Payroll integrations.
Technical Expertise:
Utilize strong knowledge of Boomi platform for integration development and troubleshooting.
Employ SQL skills for data analysis, querying, and manipulation.
Apply understanding of SFTP and HTTP protocols for secure data transfer and web service communication.
Preferred Qualifications:
Experience with cloud-based integration platforms.
Having certification in any integration platform is a plus (Boomi)
Knowledge of enterprise application integration (EAI) patterns.
Experience with JIRA or other ticketing systems.
Required Skills & Experience:
Hands-on experience with Boomi, Salesforce, . Strong understanding of integration concepts and development best practices. At least 1 years of experience on working with Business applications like Oracle, Workday, Salesforce, AWS etc.. Proficiency in SQL for data querying and manipulation.
Solid understanding of SFTP and HTTP protocols. Ability to support SOAP & REST based APIs Need to support home grown applications Experience with data of all kinds for data formats like XML,JSON etc.. Experience with incident management and troubleshooting. Proven ability to collaborate effectively with cross-functional teams.
Excellent communication (written and verbal) and interpersonal skills.
Strong problem-solving and analytical abilities. Ability to work independently and as part of a team.
1 Ability to support month end activities such as invoice processing, data reconciliations Quarterly Maintenance Activities like major releases, Off-Cycle Payroll processing. Experience Payroll, finance, ERP and SCM integrations.
Capital Program Specialist
Support Specialist Job 20 miles from Newark
Compensation Range: $95,268 - $140,000
Employment Type: Full-time
Travel Requirements: Minimal to none - primarily in-office
The Capital Program Specialist plays a pivotal role in analyzing and optimizing the Capital Improvement Program (CIP). This role ensures projects align with business priorities and operational goals by evaluating financial performance, monitoring capital expenditures, and delivering actionable insights to leadership.
The Capital Program Specialist serves as a liaison between Engineering, Finance, and Operations, ensuring efficient execution of capital projects while maintaining compliance with policies and regulatory requirements.
Key Responsibilities
Provide strategic analysis and guidance to optimize the CIP, ensuring alignment with company priorities and operational goals.
Refine capital spending forecasts and budgets by incorporating changes in project scopes, schedules, and costs, delivering actionable recommendations to address variances.
Design and maintain performance dashboards and key metrics to track CIP progress, financial performance, and risk management, supporting data-driven decision-making.
Collaborate with cross-functional teams to prioritize and implement capital projects, ensuring effective communication and seamless execution across departments.
Conduct program audits and quality assurance reviews to ensure compliance with policies and identify opportunities for improvement.
Support the development and monitoring of annual and multi-year CIP budgets, including regulatory compliance for General Rate Cases.
Analyze and prepare detailed reports on program performance, including variance analyses and progress evaluations, to inform leadership and drive continuous improvement.
Preferred Technical Skills & Qualifications
Strong analytical skills with the ability to assess data and provide actionable recommendations.
Expertise in financial analysis, capital program planning, and forecasting.
Advanced Excel skills for spreadsheet management and financial modeling.
Experience pulling and analyzing financial numbers from financial applications.
Background in Capital Improvement Projects (CIP), particularly in utilities or public works.
Effective communication skills, both verbal and written, to engage with project engineers and key stakeholders.
Familiarity with utility-based capital projects and industry best practices.
Education & Experience Requirements
Bachelor's degree in Project Management, Finance, Business, or a related field.
Minimum of five years of experience in capital planning, project management, financial analysis, or a related role.
Experience in the utilities or public works sector (utilities preferred).
Proven ability to collaborate across departments and provide data-driven recommendations to leadership.
This position offers a challenging and rewarding work environment, competitive salary, and an excellent benefits package while making a meaningful impact on critical infrastructure projects.
IT Support
Support Specialist Job 20 miles from Newark
About the Role
● Provide comprehensive IT support, resolving Tier 1, and 2 issues and following through on issue resolution to completion.
● Respond to help desk inquiries promptly and take corrective actions to solve problems with minimum impact to the customer
● Address the IT portion of employee onboarding and offboarding transitions.
● Troubleshoot hardware and software errors, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues both in person or remotely.
● Provide IT or application training to employees.
● Document support tasks and create processes when needed
● Support and maintain video conferencing room, badge system, and security system.
● Perform routine maintenance and reviews on IT equipment and services.
● Work on IT projects as assigned
About You
● Ability to read and understand Chinese
● 2 years of experience as an IT Help Desk/Support Technician
● Thorough understanding of Networking concepts such as Network protocols, TCP/ IP, DHCP, and DNS.
● Experience with basic networking troubleshooting
● Experience setting up systems from scratch
● Experience working with different OS (Windows, MacOS, and Linux)
● Hands-on experience working with a ticketing system.
● Possess good verbal and written communication skills
● Possess the ability to multitask
● Basic experience managing Google Workspace, Microsoft Active Directory, Zoom, etc.
● Ability to lift 50 lbs.
Benefits:
401(k)
Health insurance
Life insurance
If you have interests, please send your resume to ********************
Administrative and Marketing Support Specialist
Support Specialist Job 41 miles from Newark
Job Title: Administrative & Marketing Support Specialist
Reports to: CEO
The Marin Builders Association (MBA) is seeking a highly organized, self-motivated, and versatile Administrative & Marketing Support Specialist to join our team on a part-time basis. This role is ideal for a self-starter with strong administrative skills, a passion for marketing, and a drive to enhance member engagement. The primary responsibility is to ensure smooth communication and administrative processes between members and staff, while supporting marketing efforts and member services. A "can-do" attitude, strong initiative, and the ability to prioritize and manage multiple tasks based on team and member needs are key to success in this role. The ideal candidate will be a self-starter who can work effectively with minimal direction and take ownership of objectives.
Primary Function:
The overall responsibility of the Administrative & Marketing Support Specialist is to maintain efficient communication between members and staff, ensure that website content is up-to-date, and add value to our members by providing effective communication, referral business, and promoting their businesses. This role also plays a critical part in generating revenue through facility rentals, fundraising, and supporting event coordination.
Key Responsibilities:
Administrative Support:
Act as the first point of contact for calls and visitors, screening and directing calls to appropriate individuals and greeting guests with a friendly and professional attitude.
Maintain the website by posting calendar events, news releases, and job opportunities within 1-3 days of receipt, depending on urgency.
Handle administrative duties including managing the Outlook calendar, billing, booking and managing facility rentals, updating biweekly staff agendas and newsletter outlines, generating recurring member communications (print and digital).
Update permit archives and pre-qualification lists biweekly.
Create and update web pages at marinbuilders.com and marinconstructiontraining.com within 1-2 days of change (using CMS, LiveEdit, GoDaddy, WordPress).
Create and manage Google Posts on a biweekly basis.
Assist with maintaining and organizing the Member Zone database and company server.
Handle public inquiries and “Requests for Proposal” by providing referrals to members within 2 business days.
Manage the distribution of incoming projects to be posted on the Online Plan Service.
Marketing & Member Support:
Create compelling social media posts, graphics, and video content that resonate with MBA's target audience (members, potential members, and the community).
Monitor social media platforms for member activity, industry trends, and opportunities for engagement.
Assist in creating digital marketing materials for membership recruitment, programs, and events, ensuring brand consistency and alignment with MBA's strategic goals.
Provide training and support to new and existing members on using the Member Zone platform to post jobs, submit news releases, and promote events.
Regularly audit and update content within the Member Zone to ensure accuracy and relevance.
Event & Fundraising Support:
Assist with planning, promoting, and executing MBA events, such as networking events, educational seminars, and industry-related community outreach initiatives.
Develop marketing and promotional materials for events, including flyers, social media posts, and email campaigns.
Provide on-site support for events, ensuring smooth operations and positive member experiences.
Collaborate with the team to update and organize the Member Zone database and assist with increasing the newsletter open rate through consistent member communication and email address updates.
Work on fundraising efforts by planning, coordinating, and setting up events. Secure several dozen raffle and auction donations for the annual golf classic and crab fest events, as well as promotional donations for events.
Skills and Qualifications:
Strong multitasking, collaboration, and prioritization skills, with the ability to balance the needs of the team and members effectively.
A self-starter with the ability to work independently, take initiative, and manage responsibilities with minimal supervision.
Proficiency in Microsoft Outlook, Word, Excel, and database management (such as Member Zone).
Familiarity with website content management systems (CMS/Live Edit).
Strong organizational skills and the ability to manage time effectively.
Excellent written and verbal communication skills, with the ability to compose professional correspondence.
Friendly, courteous, approachable, and positive disposition.
Experience creating engaging social media content and managing social media accounts for organizations or businesses.
Familiarity with member management platforms (such as MemberZone, Wild Apricot, or similar) is a plus.
Previous experience in event planning, marketing campaigns, or member engagement is a plus.
Experience in fundraising and facility rental management is preferred.
Knowledge of community-based organizations, grassroots engagement, and member-driven programs is a plus.
Ability to speak Spanish is a plus.
Objectives/Results:
Staff and members are kept informed with timely updates on the website and in communication.
The Marin Builders database and website remain current and organized.
Calls and emails are answered promptly, with responses provided within one business day.
All correspondence is archived in an organized manner.
Revenue is generated from facility rentals, auction, and raffle proceeds.
Local projects are easily accessible on the Golden State Plan Service.
Positive testimonials are received from members regarding the value of their association with MBA and their membership experience.
Compensation & Benefits:
Competitive hourly wage based on experience.
Flexible work schedule.
Professional development opportunities.
Bonuses and incentive options.
Opportunity for growth.
Supportive and collaborative team environment.
How to Apply:
Interested candidates should submit a resume, cover letter, and portfolio (if applicable) to **********************.
Program Support Specialist
Support Specialist Job 49 miles from Newark
Primary Job Responsibilities:
• Knowledge of industry practices and standards and use of professional concepts. Applies functional or technical principles, theories, and concepts.
• Receives minimal instruction on day to day work assignments. Plans schedules and arranges own activities in accomplishing objectives.
• Networks with senior internal and external personnel in own area of expertise on issues. Represents organization as a prime contact on key issues.
• Provides direction and oversight to ensure that issues/problems of moderate scope and complexity are avoided and/or resolved.
• Responsible for managing projects which are of moderate risk and complexity or a portion of a larger project.
• Deadline Driven - Last Time Buy notices have hard deadlines and our Enterprise obsolescence process has to get approval meetings accomplished prior to those deadlines, being overdue can mean we do not get the parts we need and production stops.
• Persistence - Dealing with cross-enterprise coordination on obsolete components requires the ability to be tenacious to get the answers needed to make decisions.
• Detail-oriented multi-tasker - The successful candidate will be able to handle multiple issues that affect many products at the same time.
• Analysis - Demonstrates the ability to provide a logical, in-depth analysis of a problem or situation.
• Cooperation - Takes personal initiative to proactively serve as team motivator creating strong morale and synergy.
• Coordinating - Ensures that all parties receive and accurately understand information.
• Decisiveness - Exhibits the personal confidence necessary to make critical decisions, even amidst controversy and doubt.
• Dependability - Ensures that all details of a project are accurate.
• Drive - Displays energy, persistence, and a positive attitude when working on projects.
• Judgment - Bases decisions on factual information and considers alternative courses of action before reaching decisions.
• Relationships - Develop relationships with others that are based on trust.
Basic Qualifications:
• Bachelor's degree and 3 years of prior relevant experience OR degree in business, finance, economics, or other related areas. If no degree, strong demonstrated skills in these areas.
• In absence of a degree, 6 years of relevant experience is required
• MS Office skills, especially excel
Preferred Qualifications:
• Prior SAP experience related to the processes associated with Sales Order execution, status of factory hardware delivery forecasts, and shipping
• Prior experience tracking and forecasting Customer Repairs and coordinating with order administration
• Prior external customer support/interface experience and awareness of ordering and demand planning tools and practices
• Prior Risk Management experience
• Familiar with gate artifacts, data analysis for sales forecasts, ensuring resources such as engineering, engineering support, production, services, facilities, etc. are available for the program
Client Support Specialist
Support Specialist Job 25 miles from Newark
Licensed Client Support Role
Salary: Commensurate with experience, approximately $60,000 per year plus potential bonuses
About Us: Financial Planning Firm who strives to be the premier firm in the Bay Area for comprehensive planning. We pride ourselves on our service to our clients and having them feel like they are part of our family as we help them reach their goals. We also pride ourselves on creating a fun work environment with a strong camaraderie amongst the advisors and staff.
Job Description: We are seeking a dedicated and skilled Client Support Professional to join our team. The ideal candidate will possess excellent communication skills, a strong analytical mindset, and the ability to build and maintain client relationships. This role involves a mix of client interaction, financial analysis, and marketing efforts.
Key Responsibilities:
Client Interaction:
Call clients to schedule meetings and follow up on inquiries.
Send emails to clients requesting information and confirming meetings.
Financial Analysis:
Run analysis on clients' portfolios using financial planning tools and Morningstar analysis.
Develop comprehensive financial plans tailored to clients' needs.
Present investment recommendations to clients and prospects.
Marketing and Networking:
Engage in social media marketing to generate prospects.
Attend networking meetings and help organize such events for other advisors.
Additional Tasks:
Undertake various tasks as needed to support the team and enhance client service.
Qualifications:
Preferred Financial Services Licenses.
Proven experience in financial services
Strong analytical skills and proficiency in financial planning tools
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Familiarity with social media marketing and networking strategies
Bachelor's degree
2+ Years experience in business office setting
Legally authorized to work in the United States
Benefits:
Competitive salary commensurate with experience
Comprehensive benefits package offered.
Opportunities for professional development and growth
Supportive and collaborative work environment
Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.
Desktop Support Technician - SF
Support Specialist Job 28 miles from Newark
We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for the best pay, diversity in tech, and the best job fit for every candidate we place.
Our client, an investment firm, is seeking an experienced Senior Desktop Support Technician to join their team in San Francisco, California!
Responsibilities:
Primary area of responsibility is effective analysis, troubleshooting and accurate problem solving of technical incidents of varying degree by responding to issues received through the service management system, email, Teams, phone, and walk-up.
Perform remote and on-site troubleshooting through efficient troubleshooting methodology.
Test and deploy hardware and software solutions as part of new deployments, break-fix issues, and move-add-change.
Provide best-in-class white-glove customer service through service management system, email, Teams, phone, and walk-up.
Proactively reach out to customers about their technology needs and address issues before they occur.
Follow up with customers to ensure their technology needs are being met and issues are resolved.
Update and maintain technology knowledge base with customer-facing and internal troubleshooting documentation.
Track and thoroughly detail technology issues through service management system.
Identify issues, propose solutions, and test new technologies or process changes.
Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions.
Qualifications:
Proven experience as a Senior Desktop Engineer troubleshooting complex technical problems.
Proven excellence in customer service, interpersonal and customer-facing skills.
Strong listening and problem-solving skills.
Provides prompt, clear, and ongoing communication with end users to define clear expectations.
Experience troubleshooting conference rooms, Zoom/Teams conferencing issues, telephony systems, messaging platforms and collaboration tools.
Experience troubleshooting issues with Windows 10, Active Directory, DNS, DHCP.
Experience with VDI, virtual desktops, imaging workstations, deploying, and troubleshooting break/fix hardware and peripherals.
Understanding of servers; experience working with/troubleshooting onsite rack, router, switch, etc.
Troubleshooting mobility issues related to MDM, MFA, mobile devices, VPN, laptops, and remote connectivity.
Fluency with Microsoft Office and strong troubleshooting knowledge; O365/Azure a plus.
Experience working with a service management system (ServiceNow, Remedy, Jira, etc.).
Ability to diagnose and resolve technical issues and eliminate repetitive issues both on-site and remotely quickly and effectively.
End user-focused, excellent communication skills, and best-in-class customer support.
BSc/BA in IT, Computer Science, or relevant field is preferred.
(VIS USA Service Office) Field Technology Support Engineer/Manager
Support Specialist Job 18 miles from Newark
About Us:
Vanguard International Semiconductor (VIS) is the world's 8th largest pure-play specialty semiconductor foundry, based in Taiwan. VIS Micro, Inc. is our California-based office, and is responsible for sales and account support, and business development in North America. Our semiconductor technologies include the following: logic CMOS, mixed-signal, BCD, BiCMOS, High-Voltage SOI, UHV (ultra-high voltage), Magnetic Sensors, MEMS Sensors (Gyro, G-Sensor, Pressure, Ultrasonic), Discrete power and RF, and Display Driver ICs.
We have expertise in Logic, Analog, Mixed-Signal, Display Driver, Power Discrete and Sensor technologies, in consumer, commercial, display, mobile, industrial telecommunications, automotive, medical and high-reliability applications, supporting world-wide fabless, fablite and IDM customers.
Our office is conveniently located in Campbell, California, near Highway 17 and 280.
To discover more, visit our VIS Careers Page
Key Responsibilities :
Bridge customers' support needs with internal support teams to provide timely and accurate answers, solutions
Promote the company's technologies and be proactive with up-selling and cross-selling opportunities.
Support and participate in Business Development related activities, as needed.
Support revenue growth in North America, covering all key semiconductor applications and market trends (existing and emerging).
Support NA customer technology related activities include:
Technology introduction and customer request match/recommendation
PDK, design manual support with customer
Customer design support - from start to PG
Check and compare competitor's technology and feedback to RD for an improvement
Education Qualification & Essential Experiences:
BS in Engineering, Physics, or related field; Advanced degrees preferable.
10+ years of technical sales, business development, or power semiconductor technology related job function.
Familiarity with semiconductor processes, devices; circuit design and CAD design environments, with in-depth experience in at least one of these areas.
Proficiency with standard office software, including Microsoft Word, Excel, Powerpoint.
Ability and willingness to travel (mostly, but not entirely, within the US) ~25% of the time.
Preferred Skills:
Familiarity with Process Design Kits (PDK), technology files, device and process specifications
Familiarity with Analog, Power Management, Mixed-Signal, MEMS, Automotive product design and applications.
Personal Attributes:
Legally authorized to work in the US.
Demonstrated ability to manage multiple projects and work independently.
Bilingual in English and Mandarin, with fluency in English presentations.
Ability to work and perform effectively in a fast-paced environment
Technical Support Engineer
Support Specialist Job 28 miles from Newark
KEY ROLES:
1,Identify, qualify, and present residential solar and ESS solutions based on customer business and technical requirements.
2,Evaluate the conformance of products and solutions including residential solar inverters, ESS, EVSE and related components to US performance standards
3,Assure customers have all the appropriate technical and product information required for their due diligence on our product offering.
4,Coordinate and guide clients on test events, procedures, and requirements.
5,Generate, edit, and revise test reports and documentation. Maintain client confidentiality.
6,Work with sales to expand client base by supporting marketing leads and be a key contributor for customer interactions during sales cycle
7,Travel to customer sites to perform site walks to determine site conditions and challenges for estimation and installation
8,Be available as a technical consult for the troubleshooting during installation and?maintenance
9,Work with the Engineering/Applications team to understand and communicate technical requirements
10,Develop competency to become a technical lead
11,Perform other duties as assigned.
QUALIFICATION REQUIREMENTS:
1,Licensed Professional Engineer (Electrical) in CA is preferred
2,Bachelor's degree in Engineering (Electrical or Mechanical preferred)
3,Over 5 years of experience in distributed energy, solar, batteries, fuel cells and micro-grids
4,Thorough understanding of Residential Solar and ESS Design, including system and component level solutions, production modeling, parts & components, and electrical tie in methods
5,Deep understanding of the NEC and relevant electrical codes, including those specific to the States where PE licenses are held
6,Ability to problem solve, think creatively, and timely resolve personnel and project related issues
7,Excellent organization, documentation, and communication skills
8,Ability to travel nationally 25% max and be the face of Bluetti for site visits and sales presentations.
9,Familiar with the installation of various brands of ESS (Tesla, Franklin, Enphase, etc.), those who have worked as a technical support engineer for equipment manufacturers are preferred.
Job Type: Full-time
Pay: $7,000.00 - $10,000.00 per month
Fine Jewelry Specialist
Support Specialist Job 20 miles from Newark
We are Worthy & CIRCA Jewels. Our combined businesses are here to remake the world of pre-owned luxury jewelry. We use our expertise, technology and connections to get jewelry sellers the absolute most for their jewelry. We are passionate about quality, sustainability, and the valuation of finely crafted jewels. Today, we are the most trusted buyers of diamonds, fine jewelry and luxury watches on the planet.
We are a group of people that are not only passionate about our work but about each other and our customers. Our flat hierarchy and organizational structure create an open environment where all feel comfortable to voice ideas, and we love the smart, creative minds of people who take pride in what they do.
This role will be the only individual in a new office that we are looking to open in the San Jose/Cupertino/Palo Alto area. You may spend a few days each week in our satellite office in Palo Alto which is managed by the Jewelry Specialist in San Francisco.
What You'll Do
Meet with clients, evaluate jewelry items for purchase both virtually and in-person.
Build and cultivate a seller community in your location.
Manage a schedule of physical and virtual appointments.
Use your trust-building skills to make offers to clients to purchase their jewelry.
Take part in ongoing training with the buying team on new and existing trends.
Follow up with clients to produce results gaining insight into client experience through various proprietary software programs.
Manage inventory entries and shipments for the purchased product.
Report purchase activity to municipal authorities.
Who You Are
Strategic thinker, capable of conceptualizing, developing and articulating strategic vision and influencing an organization to move toward that vision
Proven track record of delivering results in a dynamic, high-growth environment
Drives toward goals, takes initiative
A strong, and kind communicator with professional direct verbal & written skills
Ability to work cross functionally with different teams and company stakeholders
Highly organized with the ability adapt to changing business needs and ability to manage multiple moving parts
Self-motivated and results-oriented, strategic thinker with an ability to learn, contribute, and are willing to take full ownership over Seller Support
What You Have
Ability to participate and complete a three-month training period in New York City. Lodging and monthly stipend will be provided by our company.
Ability to travel a couple times per year to assist other locations in the US.
Completed coursework from the GIA or other relevant trade associations; GG certification preferred.
Experience in the luxury goods industry and interfacing with clients in-person required.
Excellent interpersonal skills with the ability to cultivate good working relationships both internally and externally.
Strong analytical and organizational skills with knowledge of Microsoft Office and other relevant applications.
What We'll Give You
A supportive, inclusive culture in an organization that values your contributions
Opportunities for personal and professional growth through work experience and mentorship
An attractive and equitable compensation package, including salary, performance based bonus, and stock options
A robust benefits program featuring generous PTO, comprehensive medical, dental, vision and other health benefits, 401K plan, commuter program, learning & development resources, health & wellness perks (i.e. free therapy sessions, discounted pet insurance) and so much more
eDiscovery Specialist
Support Specialist Job 5 miles from Newark
Premier International Law Firm seeks an eDiscovery/Litigation Support Specialist.
Great firm and team with opportunity to work on international cases.
Relativity
Managing the EDRM
Processing data in Relativity or NUIX
Creating users/security permissions
Running productions
Working with case teams
An RCA or equivalent experience is desired.
Salary ranges from $90-130K plus OT.
This is a hybrid role, 2/3 days a week in office.
Elementary/MS Montessori Math Specialist
Support Specialist Job 20 miles from Newark
Are you a math enthusiast with a passion for teaching young, accelerated learners? Join our innovative Montessori micro-school as an Elementary and Middle School Math Specialist! Based in the beautiful San Francisco Bay Peninsula, this role offers a flexible schedule, a dynamic learning environment, and the chance to travel with students to stunning, rugged settings for limited parts of the year. With a competitive salary and comprehensive benefits, this position is perfect for someone who loves inspiring young minds, designing advanced math curricula, and embracing adventure. If you're ready to foster curiosity, creativity, and excellence in tomorrow's leaders, we'd love to hear from you!
Patent Specialist
Support Specialist Job 28 miles from Newark
Title - Patent Docket Specialist
Full Time Permanent Role
Hybrid Shift
ABOUT THE ROLE
Docket incoming US Patent Trademark Office and foreign filing mail into docketing database; double checking for accuracy. Write effective notes into the database to ensure shared knowledge and historical reference. Routinely apply judgment to ensure that risk management is safeguarded, and docket data is complete and reliable.
Manage all forms of correspondence is accurately entered into the database and record keeping system. Investigate perceived discrepancies and inconsistencies in due dates and dockets.
Act as resource to attorneys and staff, providing docketing guidance and expertise. Regularly and effectively communicate docket standards, protocols, and procedures to ensure understanding and compliance within department.
Review outgoing filings; de-docket relevant dates in docketing database; forecast and enter next action.
Review relevant documents, such as letters, faxes, email, etc., relating to foreign filing responses and de-docket as appropriate; follow though with foreign filing specialists and department members as necessary.
Generate regular docket reports and distribute to department members.
Review and follow through on updates to docket report as identified by department members, input updates into docketing database.
Prepare ad hoc docket reports for department members and clients, customizing as appropriate.
Collaborating and assist in the regular review and assessment of docketing procedures; participate in and coordinate updates to procedures; develop responsive procedural changes.
Assist with periodic docket audits and proactively respond to underlying issues.
Participate in special projects involving docket function or that require docket expertise, historical knowledge, etc.
Provide in-depth, detailed, and analytical research on docket-related issues and questions; follow through on findings; propose and implement measures as appropriate to improve processes to reduce future risk.
ABOUT YOU
Minimum three to five years of patent docketing experience preferred.
Ability to work effectively and to prioritize under pressure; ability to meet deadlines under sometimes stressful conditions.
Regulatory Support Specialist
Support Specialist Job 12 miles from Newark
Job Title: Regulatory Support Specialist
12-month contract
About the Role:
We are seeking two Regulatory Support Specialists to join our team in Pleasanton, CA. This role involves ensuring compliance with regulatory standards and preparing essential reports for submission to regulatory agencies. The position is ideal for detail-oriented individuals who excel at compliance monitoring and reporting.
Key Responsibilities:
Compliance Monitoring: Track and evaluate organizational activities to ensure adherence to relevant regulatory requirements and standards.
Regulatory Reporting: Prepare and submit accurate and timely reports to regulatory agencies, demonstrating compliance and addressing any required corrective actions.
Documentation Management: Maintain thorough and organized records of compliance activities, submissions, and communications with regulatory bodies.
Collaboration: Work closely with internal teams to gather necessary data and ensure all compliance processes align with current regulations.
Regulatory Updates: Stay informed of changes to regulations and standards, advising the team on necessary updates or adjustments to policies.
:
Bachelor's degree in regulatory affairs, compliance, life sciences, or a related field (or equivalent experience).
Previous experience in regulatory support, compliance, or a similar role is a plus.
Strong organizational skills and attention to detail for preparing accurate reports.
Excellent written and verbal communication skills.
Ability to work collaboratively with cross-functional teams.
Work Environment:
This position requires onsite work at our Pleasanton location.
Reliable transportation is necessary for commuting.