Information Technology Support Specialist
Support Specialist Job 10 miles from Milpitas
Job Title: IT Helpdesk Technician (Executive Support Specialist - Onsite)
We are seeking a highly skilled IT Helpdesk Technician with deep expertise in mac OS and iOS technologies to provide premium technical support, particularly for executive-level staff. This role requires excellent problem-solving skills, a customer-first attitude, and a keen ability to manage and resolve technical issues swiftly and professionally. In addition to mac OS and iOS proficiency, the ideal candidate should be experienced in supporting enterprise applications like Microsoft 365, collaboration tools, and endpoint management solutions such as Zoom, Logitech Collab OS, NinjaOne, and Intune.
This is an onsite, contract-to-hire opportunity, offering a path to permanent employment based on performance and business needs.
Key Responsibilities:
Provide white-glove, concierge-level technical support to executive-level staff and VIP users.
Troubleshoot and resolve hardware, software, and connectivity issues on mac OS and iOS devices.
Manage and support enterprise applications including Microsoft 365, Teams, Outlook, and SharePoint.
Ensure timely resolution of technical issues through efficient diagnosis and problem-solving.
Configure and manage mobile device management (MDM) solutions for mac OS and iOS devices using Intune.
Provide support for video conferencing and collaboration platforms such as Zoom and Logitech Collab OS.
Utilize NinjaOne for remote monitoring and management of devices.
Provide training and guidance to executives on the optimal use of technology.
Document incidents, issues, and solutions using the company's ticketing system.
Collaborate with other IT team members and vendors to escalate and resolve complex issues.
Manage hardware inventory and coordinate repairs or replacements as necessary.
Maintain a high level of professionalism and confidentiality when handling sensitive information.
Qualifications:
Proven experience as an IT Helpdesk Technician or similar role, with a focus on mac OS and iOS support.
Extensive knowledge of Apple hardware, software, and device management solutions.
Strong understanding of Microsoft 365 applications and services.
Experience supporting collaboration tools such as Zoom and Logitech Collab OS.
Experience with remote management and monitoring tools such as NinjaOne.
Experience with mobile device management solutions, particularly Intune.
Familiarity with networking concepts (TCP/IP, DNS, VPNs) and troubleshooting.
Excellent communication and interpersonal skills, with a customer-service mindset.
Ability to handle high-pressure situations with professionalism and discretion.
IT certifications (e.g., Apple Certified Support Professional, Microsoft 365 Certified) are preferred.
Preferred Skills:
Experience providing direct support to C-level executives or senior management.
Knowledge of ITIL framework and best practices.
Familiarity with remote support tools and enterprise ticketing systems (e.g., SolarWinds Helpdesk, Freshservice).
Education:
Bachelor's degree in Information Technology, Computer Science, or a related field preferred, or equivalent experience.
Technical Support Analyst
Support Specialist Job 8 miles from Milpitas
Under minimal supervision, provides higher level support to field-based analysts assigned to his or her team or designated area, frequently handling non-standard issues, or those for which no resolution has been found. Serves in a Project Facilitator role to assist in the planning and implementation of Group-wide corporate initiatives, develop and analyze new technology deployments and identify different levels of troubleshooting and proactive maintenance. Administers and analyzes information systems operations at an advanced technical level and provides technical direction and recommendations to improve utilization and efficiencies.
Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.
Provides technical support for Field based analysts when required.
Creates documentation for self-help support and to assist other IT personnel with support.
Creates and delivers highly complex solutions and processes and implements projects at an advanced technical level regarding systems operations.
Analyzes and evaluates information systems operations and provides expert technical direction and recommendations to improve utilization. Identifies potential areas for cost savings and performance improvements through consolidation of similar applications on a single platform.
Acts as a liaison with clients, vendors and technical IT groups. Builds and manages ongoing relationships with business stakeholders in IT and Administrative Services.
Assumes responsibility to coordinate solutions when needed. Reports on process and system performance to manager.
Assists with the restoration of IT services at locations impacted by catastrophic events or unforeseen circumstances.
Conducts training for, and directs the efforts of, end users, outside vendors and less experienced staff.
Facilitates and assists with software update distributions (major deployments at satellite locations).
Provides 24x7 on call support as required.
Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
Bachelor's Degree in Computer Science, MIS, Business Administration or similar area of study. Five years of related experience. An additional four years of related experience may substitute for the Bachelor's degree.
Certificates, Licenses, Registrations or Other Requirements:
MCP, ITIL, CCNA.
Advanced knowledge or skills in one or more of the following is required:
o Computer/software installation, maintenance, and trouble-shooting.
o Microsoft Word, Outlook, Excel, Visio, Project, and PowerPoint.
o SharePoint Setup.
o Basic Server support, including backup/restoration methods, troubleshooting, and problem resolution.
o Telephony systems and wireless devices (blackberries, aircards).
o Disaster recovery procedures as specified in Corporate guidelines.
o Scripting, program design, packaging, imaging, or similar experience to aid in the design, creation, and implementation software tools meant to assist Field Based personnel.
Control Systems Specialist (Foxboro)
Support Specialist Job 42 miles from Milpitas
Martinez, CA (Embedded on client's site)
Contech Control Services is seeking team-oriented professionals who have hands-on knowledge of Distributive Control Systems (DCS), specifically Foxboro IA/EVO/Galaxy configuration, graphics, system architecture, and logic programming of plant control systems.
Primary Duties and Responsibilities:
The Control System Specialist performs a wide range of duties including some or all of the following:
Responsible for design, specification, selection, and services relating to control systems including basic process control systems, safety systems, communications, etc.
Candidate will plan, budget, organize and control an important segment of a typical automation project.
Responsible to assist with control philosophy and/or functional descriptions.
Communicate progress to project manager for inclusion into reports to client.
Responsible for quality of the control system portion of the project
Requirements:
The Control System Specialist requirements include, but are not limited to, the following:
BS in Engineering field required
Hands-on configuration experience using Foxboro IA and EVO / Galaxy
Batch configuration is a plus
Configuration experience on any other SIS, DCS, PLC, or HMI system is required
PE License is a plus
10+ years of control system engineering experience
Demonstrated experience in technical execution on both FEL/FEED and EPC projects in the chemical and petrochemical industry
Knowledge of Microsoft software products
Working conditions are as follows:
Position Type: Full Time, Full Benefits
Standard Hours: Monday - Friday (on-site)
Overtime: Occasionally, paid by hourly rate
Range: 6 month, with possible extension
Travel: 20% maximum
Job Type: Full-time
Applicants must be authorized to work for ANY employer in the U.S without any sponsorship.
Technical Support
Support Specialist Job 11 miles from Milpitas
Key Responsibilities
Technical Troubleshooting and Remote Support: Provide technical troubleshooting support and remote repair guidance for escalated customer inquiries through various channels, including telephone support, video calls, real-time messaging, and tickets generated by the customer relationship management system, typically Zendesk
Complaint and Incident Management: Address escalated customer complaints and urgent incidents, ensuring timely follow-up and resolution of issues.
Documentation and Solution Development: Maintain documentation of product-related issues and develop corresponding technical solutions
Quality and Service Risk Identification: Identify potential quality or service issues during daily customer relationship management; take a proactive manner in reporting relevant issue and following up to ensure timely resolution.
Training and Reporting: Assess product post-market performance, prepare training materials for new colleagues to manage technical troubleshooting ticket data in the customer relationship management system, typically Zendesk, and regularly file related analysis reports.
Qualifications & Requirements
Educational Background: Bachelor's degree or higher preferably in a science, technology, or engineering field. Candidates should be native English speakers, but those who demonstrate proficiency in Chinese (listening, speaking, reading, and writing) will have an additional advantage
Experience: At least 2 years of technical support service experience; familiar with customer service workflows.
Problem-Solving Skills: Driven by logical thinking and analytical thinking in identifying the root cause of issues
Proactive Approach: Proactively develop solutions to identified issues and effectively resolve them through communication and collaboration.
Service and Risk Management: Possess strong service awareness and the ability to identify potential service or quality risks.
Execution and Learning Ability: Strong execution skills, quick learner, and ability to summarize key information effectively.
Administrative Support Specialist
Support Specialist Job 16 miles from Milpitas
Seeking a highly motivated Administrative Specialist to join the Research Division's Cardiovascular and Metabolic (CVM) Section to support the Section Associate Director and investigators.
Responsibilities:
Independently plans and executes information maintenance and distribution by drafting standard and nonstandard presentations, detailed correspondence, and reports.
Executes workflow independently by assisting in the novel resolution of standard and nonstandard requests from department managers on an ad-hoc basis.
Contributes to event coordination by beginning to develop relationships with leaders' assistants and an understanding of organizational hierarchy when coordinating and calendaring meetings for directors and their direct teams.
Contributes to event execution by assisting senior colleagues to gather materials, plan, and arrange medium-scale events.
Enacts data maintenance and management by integrating department data and documentation retention policies into all products.
Requirements:
3+ years of experience supporting executives or high level individuals
Excellent organizational skills
Verbal and communication skills
Experience organizing and coordinating large scale events
Application Support Specialist
Support Specialist Job 38 miles from Milpitas
Job Title: Application Support Specialist
Duration: 8 Months Contract
Pay Range: $32/hr - $36/hour
Must have Boomi, Salesforce, Oracle, SQL, SOAP & REST APIs and web protocols (HTTP, SFTP)
Position Summary:
We are seeking a highly motivated and proactive Application support specialist to join our team. This role will be responsible for ensuring the smooth operation of our Application integrations, providing timely support to cross-functional teams, and implementing simple business-requested enhancements. The ideal candidate will possess a strong understanding of Boomi, Salesforce, Oracle, SQL, SOAP & REST APIs and web protocols (HTTP, SFTP), along with excellent communication and problem-solving skills. They will be a reliable and responsive individual, capable of working effectively in a fast-paced environment and available to address issues promptly.
Responsibilities:
Incident Management & Monitoring:
Continuously monitor JIRA dashboards to identify integration failures and performance issues.
Take immediate action to investigate and resolve incidents, collaborating with cross-functional teams (development, operations, business analysts) to ensure timely resolution.
Document incident resolution steps (Maintain runbook) and contribute to knowledge base updates.
Support & Troubleshooting:
Provide timely and accurate responses to queries from cross-functional teams regarding integration status (e.g., invoice or Inventory status or tracking).
Troubleshoot and resolve integration-related issues, including data discrepancies, connectivity problems, and process failures.
Perform month-end activities, release activities and other support activities.
Perform pre & post integration activities like stop or start jobs and perform validation activities
Support Finance, SCM & Payroll integrations.
Technical Expertise:
Utilize strong knowledge of Boomi platform for integration development and troubleshooting.
Employ SQL skills for data analysis, querying, and manipulation.
Apply understanding of SFTP and HTTP protocols for secure data transfer and web service communication.
Preferred Qualifications:
Experience with cloud-based integration platforms.
Having certification in any integration platform is a plus (Boomi)
Knowledge of enterprise application integration (EAI) patterns.
Experience with JIRA or other ticketing systems.
Required Skills & Experience:
Hands-on experience with Boomi, Salesforce, . Strong understanding of integration concepts and development best practices. At least 1 years of experience on working with Business applications like Oracle, Workday, Salesforce, AWS etc.. Proficiency in SQL for data querying and manipulation.
Solid understanding of SFTP and HTTP protocols. Ability to support SOAP & REST based APIs Need to support home grown applications Experience with data of all kinds for data formats like XML,JSON etc.. Experience with incident management and troubleshooting. Proven ability to collaborate effectively with cross-functional teams.
Excellent communication (written and verbal) and interpersonal skills.
Strong problem-solving and analytical abilities. Ability to work independently and as part of a team.
1 Ability to support month end activities such as invoice processing, data reconciliations Quarterly Maintenance Activities like major releases, Off-Cycle Payroll processing. Experience Payroll, finance, ERP and SCM integrations.
IT Manufacturing Support Tech - Night Shift
Support Specialist Job 10 miles from Milpitas
A large clean energy client is seeking an IT Manufacturing Support Technician. This role is ideal for technical experts who thrive under pressure, enjoy solving problems, and excel in dynamic environments. The IT Manufacturing Support Technician will play a crucial role in maintaining the efficiency of manufacturing lines and supporting the client's mission to accelerate the transition to sustainable energy.
REQUIRED SKILLS AND EXPERIENCE
Minimum of 5 years' experience in a desktop support or system admin role.
Proficiency in troubleshooting hardware issues and replacing hardware on Windows machines. Experience with troubleshooting printers, barcode scanners, handheld radios, and digital signage. Ability to troubleshoot basic client-side network issues (DHCP, DNS, Static IP).
Availability for swing shift, weekends, and on-call support.
NICE TO HAVE SKILLS AND EXPERIENCE
Experience with Linux support.
Experience with network hardware support.
DevOps experience.
Compensation:
$45/hr to $50/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Capital Program Specialist
Support Specialist Job 10 miles from Milpitas
Compensation Range: $95,268 - $140,000
Employment Type: Full-time
Travel Requirements: Minimal to none - primarily in-office
The Capital Program Specialist plays a pivotal role in analyzing and optimizing the Capital Improvement Program (CIP). This role ensures projects align with business priorities and operational goals by evaluating financial performance, monitoring capital expenditures, and delivering actionable insights to leadership.
The Capital Program Specialist serves as a liaison between Engineering, Finance, and Operations, ensuring efficient execution of capital projects while maintaining compliance with policies and regulatory requirements.
Key Responsibilities
Provide strategic analysis and guidance to optimize the CIP, ensuring alignment with company priorities and operational goals.
Refine capital spending forecasts and budgets by incorporating changes in project scopes, schedules, and costs, delivering actionable recommendations to address variances.
Design and maintain performance dashboards and key metrics to track CIP progress, financial performance, and risk management, supporting data-driven decision-making.
Collaborate with cross-functional teams to prioritize and implement capital projects, ensuring effective communication and seamless execution across departments.
Conduct program audits and quality assurance reviews to ensure compliance with policies and identify opportunities for improvement.
Support the development and monitoring of annual and multi-year CIP budgets, including regulatory compliance for General Rate Cases.
Analyze and prepare detailed reports on program performance, including variance analyses and progress evaluations, to inform leadership and drive continuous improvement.
Preferred Technical Skills & Qualifications
Strong analytical skills with the ability to assess data and provide actionable recommendations.
Expertise in financial analysis, capital program planning, and forecasting.
Advanced Excel skills for spreadsheet management and financial modeling.
Experience pulling and analyzing financial numbers from financial applications.
Background in Capital Improvement Projects (CIP), particularly in utilities or public works.
Effective communication skills, both verbal and written, to engage with project engineers and key stakeholders.
Familiarity with utility-based capital projects and industry best practices.
Education & Experience Requirements
Bachelor's degree in Project Management, Finance, Business, or a related field.
Minimum of five years of experience in capital planning, project management, financial analysis, or a related role.
Experience in the utilities or public works sector (utilities preferred).
Proven ability to collaborate across departments and provide data-driven recommendations to leadership.
This position offers a challenging and rewarding work environment, competitive salary, and an excellent benefits package while making a meaningful impact on critical infrastructure projects.
IT Support
Support Specialist Job 10 miles from Milpitas
About the Role
● Provide comprehensive IT support, resolving Tier 1, and 2 issues and following through on issue resolution to completion.
● Respond to help desk inquiries promptly and take corrective actions to solve problems with minimum impact to the customer
● Address the IT portion of employee onboarding and offboarding transitions.
● Troubleshoot hardware and software errors, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues both in person or remotely.
● Provide IT or application training to employees.
● Document support tasks and create processes when needed
● Support and maintain video conferencing room, badge system, and security system.
● Perform routine maintenance and reviews on IT equipment and services.
● Work on IT projects as assigned
About You
● Ability to read and understand Chinese
● 2 years of experience as an IT Help Desk/Support Technician
● Thorough understanding of Networking concepts such as Network protocols, TCP/ IP, DHCP, and DNS.
● Experience with basic networking troubleshooting
● Experience setting up systems from scratch
● Experience working with different OS (Windows, MacOS, and Linux)
● Hands-on experience working with a ticketing system.
● Possess good verbal and written communication skills
● Possess the ability to multitask
● Basic experience managing Google Workspace, Microsoft Active Directory, Zoom, etc.
● Ability to lift 50 lbs.
Benefits:
401(k)
Health insurance
Life insurance
If you have interests, please send your resume to ********************
Advanced Life Support Coordinator
Support Specialist Job 29 miles from Milpitas
SUMMARY: Under direction, to plan, organize and direct pre-hospital care operations at ACMC, and to do related work as required.
DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.
1. Establishes, implements, and evaluates, in conjunction with hospital management and the Office of Emergency Services, ACMC's policies and procedures relative to pre-hospital care.
2. Monitors compliance with certification and re-certification requirements; identifies deficiencies/problems in the Advanced Life Support operation and take corrective action.
3. Collects vital data on a daily basis, reviews written documentation, and listens to taped pre-hospital care conversations in order to evaluate technical competence and completeness of care delivered by Advanced Life Support personnel.
4. Identifies needs and provides education/training programs for ACMC and Nursing Staff, provider agencies, receiving hospitals, and public safety personnel within the Advanced Life Support zone; orientates new personnel to the Advanced Life Support operation and prepares performance evaluations on new Mobile Intensive Care Nurses assigned to the Unit.
5. Functions as a resource person to the community on matters pertaining to ACMC's operation.
MINIMUM QUALIFICATIONS:
Education: Graduate of an accredited Nursing program required; Bachelor's degree in Nursing preferred.
Minimum Experience: Two years of experience as a Clinical Nurse II with AHS or the equivalent of three years full-time professional nursing experience in a large acute facility in the clinical area of application. (NOTE: a Bachelor's Degree in Nursing from an accredited school may be substituted for one year of the required experience.).
Required Licenses/Certifications: ACLS - Advanced Cardiac Life Support Certification - issued by AHA - American Heart Association.
Required Licenses/Certifications: BLS - Basic Life Support Certification issued by the American Heart Association. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
Required Licenses/Certifications: CPI -Crisis Prevention Intervention Training (required for all positions at John George Psychiatric Pavilion; and certain positions in the Emergency Department).
Required Licenses/Certifications: MICN - Mobile Intensive Care Nursing certification (required for certain positions).
Required Licenses/Certifications: NRP - Neonatal Resuscitation Program Certification- AHA American Heart Association (required per unit/department specialty according to patient care policies).
Required Licenses/Certifications: PALS - Pediatric Advanced Life Support Certification- AHA American Heart Association (Required for Emergency Department or if overseeing or providing pediatric care on a regular basis).
Required Licenses/Certifications: TNCC -Trauma Nurse Core Course (Required for Emergency department). Required Licenses/Certifications: Valid license to practice as a Registered Nurse in the State of California.
Highland General Hospital
ALS Base Station
Full Time
Varies
Nursing
FTE: 1
Client Support Specialist
Support Specialist Job 33 miles from Milpitas
Client Support Role
Salary: Commensurate with experience, approximately $60,000 per year plus potential bonuses
About Us: Financial Planning Firm who strives to be the premier firm in the Bay Area for comprehensive planning. We pride ourselves on our service to our clients and having them feel like they are part of our family as we help them reach their goals. We also pride ourselves on creating a fun work environment with a strong camaraderie amongst the advisors and staff.
Job Description: We are seeking a dedicated and skilled Client Support Professional to join our team. The ideal candidate will possess excellent communication skills, a strong analytical mindset, and the ability to build and maintain client relationships. This role involves a mix of client interaction, financial analysis, and marketing efforts.
Key Responsibilities:
Client Interaction:
Call clients to schedule meetings and follow up on inquiries.
Send emails to clients requesting information and confirming meetings.
Financial Analysis:
Run analysis on clients' portfolios using financial planning tools and Morningstar analysis.
Develop comprehensive financial plans tailored to clients' needs.
Present investment recommendations to clients and prospects.
Marketing and Networking:
Engage in social media marketing to generate prospects.
Attend networking meetings and help organize such events for other advisors.
Additional Tasks:
Undertake various tasks as needed to support the team and enhance client service.
Qualifications:
Preferred Financial Services Licenses.
Proven experience in financial services
Strong analytical skills and proficiency in financial planning tools
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Familiarity with social media marketing and networking strategies
Bachelor's degree
2+ Years experience in business office setting
Legally authorized to work in the United States
Benefits:
Competitive salary commensurate with experience
Comprehensive benefits package offered.
Opportunities for professional development and growth
Supportive and collaborative work environment
Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.
IT Technician/IT Specialist/DeskSide Technician
Support Specialist Job 33 miles from Milpitas
Job Title: IT Technician
Mode: Contract
Job responsibilities:
This position is responsible for a wide variety of hardware, software, application, and as a Service technologies throughout the healthcare system. This function includes support to incident break/fix, service request fulfillment, deployments, upgrades, hardware lifecycle management, and collaborative work with other tier II and III IT and shared services teams throughout the organization as the boots on the ground resource
Desktop Support Technician - SF
Support Specialist Job 38 miles from Milpitas
We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for the best pay, diversity in tech, and the best job fit for every candidate we place.
Our client, an investment firm, is seeking an experienced Senior Desktop Support Technician to join their team in San Francisco, California!
Responsibilities:
Primary area of responsibility is effective analysis, troubleshooting and accurate problem solving of technical incidents of varying degree by responding to issues received through the service management system, email, Teams, phone, and walk-up.
Perform remote and on-site troubleshooting through efficient troubleshooting methodology.
Test and deploy hardware and software solutions as part of new deployments, break-fix issues, and move-add-change.
Provide best-in-class white-glove customer service through service management system, email, Teams, phone, and walk-up.
Proactively reach out to customers about their technology needs and address issues before they occur.
Follow up with customers to ensure their technology needs are being met and issues are resolved.
Update and maintain technology knowledge base with customer-facing and internal troubleshooting documentation.
Track and thoroughly detail technology issues through service management system.
Identify issues, propose solutions, and test new technologies or process changes.
Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions.
Qualifications:
Proven experience as a Senior Desktop Engineer troubleshooting complex technical problems.
Proven excellence in customer service, interpersonal and customer-facing skills.
Strong listening and problem-solving skills.
Provides prompt, clear, and ongoing communication with end users to define clear expectations.
Experience troubleshooting conference rooms, Zoom/Teams conferencing issues, telephony systems, messaging platforms and collaboration tools.
Experience troubleshooting issues with Windows 10, Active Directory, DNS, DHCP.
Experience with VDI, virtual desktops, imaging workstations, deploying, and troubleshooting break/fix hardware and peripherals.
Understanding of servers; experience working with/troubleshooting onsite rack, router, switch, etc.
Troubleshooting mobility issues related to MDM, MFA, mobile devices, VPN, laptops, and remote connectivity.
Fluency with Microsoft Office and strong troubleshooting knowledge; O365/Azure a plus.
Experience working with a service management system (ServiceNow, Remedy, Jira, etc.).
Ability to diagnose and resolve technical issues and eliminate repetitive issues both on-site and remotely quickly and effectively.
End user-focused, excellent communication skills, and best-in-class customer support.
BSc/BA in IT, Computer Science, or relevant field is preferred.
Technical Support Engineer
Support Specialist Job 38 miles from Milpitas
KEY ROLES:
1,Identify, qualify, and present residential solar and ESS solutions based on customer business and technical requirements.
2,Evaluate the conformance of products and solutions including residential solar inverters, ESS, EVSE and related components to US performance standards
3,Assure customers have all the appropriate technical and product information required for their due diligence on our product offering.
4,Coordinate and guide clients on test events, procedures, and requirements.
5,Generate, edit, and revise test reports and documentation. Maintain client confidentiality.
6,Work with sales to expand client base by supporting marketing leads and be a key contributor for customer interactions during sales cycle
7,Travel to customer sites to perform site walks to determine site conditions and challenges for estimation and installation
8,Be available as a technical consult for the troubleshooting during installation and?maintenance
9,Work with the Engineering/Applications team to understand and communicate technical requirements
10,Develop competency to become a technical lead
11,Perform other duties as assigned.
QUALIFICATION REQUIREMENTS:
1,Licensed Professional Engineer (Electrical) in CA is preferred
2,Bachelor's degree in Engineering (Electrical or Mechanical preferred)
3,Over 5 years of experience in distributed energy, solar, batteries, fuel cells and micro-grids
4,Thorough understanding of Residential Solar and ESS Design, including system and component level solutions, production modeling, parts & components, and electrical tie in methods
5,Deep understanding of the NEC and relevant electrical codes, including those specific to the States where PE licenses are held
6,Ability to problem solve, think creatively, and timely resolve personnel and project related issues
7,Excellent organization, documentation, and communication skills
8,Ability to travel nationally 25% max and be the face of Bluetti for site visits and sales presentations.
9,Familiar with the installation of various brands of ESS (Tesla, Franklin, Enphase, etc.), those who have worked as a technical support engineer for equipment manufacturers are preferred.
Job Type: Full-time
Pay: $7,000.00 - $10,000.00 per month
Follow up Specialist (Appt Setter)
Support Specialist Job 22 miles from Milpitas
Join Team Sweet Cow!
Love ice cream, fun vibes, and making people smile? Join our team and get paid to do just that! We're hiring friendly, high-energy team members who want to scoop up good times and grow with us. Our mission is simple: At Sweet Cow, we are committed to making the best-tasting ice cream, served by the friendliest scoopers in the cleanest shops on the planet.
We are a company that values community, kindness, contribution, and growth. Whether you're looking for a fun part-time job or a long-term career path, Sweet Cow is the perfect place to develop your skills and grow with an amazing team. Come scoop smiles with us and discover the opportunities that await at Sweet Cow!
Why You'll Love It Here:
Sweet Smiles - serve delicious ice cream & make people's day!
Sweet Vibes - fun environment, supportive teammates, and shifts that are never boring!
Sweet Perks - FREE ice cream every shift + discounts for friends & fam!
Sweet Advancement - start as a Scooper & plan to grow with us!
What You'll Do:
Scoop, serve & engage with customers - we are friendly, knowledgeable, fast, and fun!
Keep the shop running smoothly - we are clean, organized, and efficient!
Work as a team - we uphold shop and team standards!
POS and cash handling - we are accurate and efficient!
Be the energy - we create amazing shop vibes and memorable shop experiences!
Grow With Us! Start as a Scooper, then move into new roles like:
Ice Cream Maker and Production - be a part of the magic behind Sweet Cow's incredible treats
MooMobile Lead - oversee daily truck operations and provide the Sweet Cow experience at events
Shift Lead - guide and support your team while ensuring smooth and efficient shop operations
Assistant and General Manager - build and grow strong shop teams and community relationships
What We Need from You:
Can work at least 2 shifts per week (10+hrs)
Open availability. To keep things running smoothly, we need team members with flexible availability. Regardless of how many shifts you want to work, your availability must include:
4 daytime shifts (open-4 pm) Mon-Fri
OR
2+ closing shifts Mon-Thu, 2+ closing shifts Fri-Sun, and 1+ daytime shifts Sat-Sun (Closing shifts typically end 1 hour past posted closing time.)
16+ years old
Can lift up to 50 lbs & stand for your whole shift
Commitment to schedule adherence, continued training, and growth
Perks & Benefits:
Free ice cream every shift plus off-duty discounts
Making peoples' day, every day
Discounted employee merch store
50% employer-paid health insurance for qualifying employees
Dental and Vision plans available (employee-paid)
Paid sick leave as outlined in HFWA
401K with a 4% match
Ready to join the sweetest team in town? Apply now & let's make some magic!
#J-18808-Ljbffr
eDiscovery Specialist
Support Specialist Job 7 miles from Milpitas
Premier International Law Firm seeks an eDiscovery/Litigation Support Specialist.
Great firm and team with opportunity to work on international cases.
Relativity
Managing the EDRM
Processing data in Relativity or NUIX
Creating users/security permissions
Running productions
Working with case teams
An RCA or equivalent experience is desired.
Salary ranges from $90-130K plus OT.
This is a hybrid role, 2/3 days a week in office.
Fine Jewelry Specialist
Support Specialist Job 10 miles from Milpitas
We are Worthy & CIRCA Jewels. Our combined businesses are here to remake the world of pre-owned luxury jewelry. We use our expertise, technology and connections to get jewelry sellers the absolute most for their jewelry. We are passionate about quality, sustainability, and the valuation of finely crafted jewels. Today, we are the most trusted buyers of diamonds, fine jewelry and luxury watches on the planet.
We are a group of people that are not only passionate about our work but about each other and our customers. Our flat hierarchy and organizational structure create an open environment where all feel comfortable to voice ideas, and we love the smart, creative minds of people who take pride in what they do.
This role will be the only individual in a new office that we are looking to open in the San Jose/Cupertino/Palo Alto area. You may spend a few days each week in our satellite office in Palo Alto which is managed by the Jewelry Specialist in San Francisco.
What You'll Do
Meet with clients, evaluate jewelry items for purchase both virtually and in-person.
Build and cultivate a seller community in your location.
Manage a schedule of physical and virtual appointments.
Use your trust-building skills to make offers to clients to purchase their jewelry.
Take part in ongoing training with the buying team on new and existing trends.
Follow up with clients to produce results gaining insight into client experience through various proprietary software programs.
Manage inventory entries and shipments for the purchased product.
Report purchase activity to municipal authorities.
Who You Are
Strategic thinker, capable of conceptualizing, developing and articulating strategic vision and influencing an organization to move toward that vision
Proven track record of delivering results in a dynamic, high-growth environment
Drives toward goals, takes initiative
A strong, and kind communicator with professional direct verbal & written skills
Ability to work cross functionally with different teams and company stakeholders
Highly organized with the ability adapt to changing business needs and ability to manage multiple moving parts
Self-motivated and results-oriented, strategic thinker with an ability to learn, contribute, and are willing to take full ownership over Seller Support
What You Have
Ability to participate and complete a three-month training period in New York City. Lodging and monthly stipend will be provided by our company.
Ability to travel a couple times per year to assist other locations in the US.
Completed coursework from the GIA or other relevant trade associations; GG certification preferred.
Experience in the luxury goods industry and interfacing with clients in-person required.
Excellent interpersonal skills with the ability to cultivate good working relationships both internally and externally.
Strong analytical and organizational skills with knowledge of Microsoft Office and other relevant applications.
What We'll Give You
A supportive, inclusive culture in an organization that values your contributions
Opportunities for personal and professional growth through work experience and mentorship
An attractive and equitable compensation package, including salary, performance based bonus, and stock options
A robust benefits program featuring generous PTO, comprehensive medical, dental, vision and other health benefits, 401K plan, commuter program, learning & development resources, health & wellness perks (i.e. free therapy sessions, discounted pet insurance) and so much more
Mailroom Specialist
Support Specialist Job 16 miles from Milpitas
We are assisting a FinTech client located in Menlo Park seeking a meticulous and organized individual for their fast-paced mailroom operations. Responsibilities include receiving, sorting, and distributing incoming mail and packages, maintaining detailed records, and scanning and organizing electronic copies of mail. The role also involves liaising with various departments to ensure timely delivery, maintaining a clean and organized mailroom, and providing excellent customer service to internal staff and external contacts. The ideal candidate will have strong organizational skills, the ability to work independently, basic computer proficiency, and excellent communication and interpersonal skills.
Responsibilities:
Receive incoming mail and packages.
Sort and distribute electronically according to department or recipient.
Scanning and organizing electronic copies of received mail.
Maintaining detailed logs of incoming and outgoing mail and packages.
Track and document deliveries.
Maintain a clean and organized mailroom.
Liaise with various departments to ensure timely and accurate mail distribution.
Provide excellent customer service to internal staff and external contacts, promptly addressing any mail related inquiries.
Requirements:
Professional, quick learner with a positive attitude
Strong organizational skills and attention to detail
Ability to work independently and manage time effectively
Basic computer skills, including proficiency with Google Drive
Excellent communication and interpersonal skills
Elementary/MS Montessori Math Specialist
Support Specialist Job 10 miles from Milpitas
Are you a math enthusiast with a passion for teaching young, accelerated learners? Join our innovative Montessori micro-school as an Elementary and Middle School Math Specialist! Based in the beautiful San Francisco Bay Peninsula, this role offers a flexible schedule, a dynamic learning environment, and the chance to travel with students to stunning, rugged settings for limited parts of the year. With a competitive salary and comprehensive benefits, this position is perfect for someone who loves inspiring young minds, designing advanced math curricula, and embracing adventure. If you're ready to foster curiosity, creativity, and excellence in tomorrow's leaders, we'd love to hear from you!
Regulatory Support Specialist
Support Specialist Job 16 miles from Milpitas
Job Title: Regulatory Support Specialist
12-month contract
About the Role:
We are seeking two Regulatory Support Specialists to join our team in Pleasanton, CA. This role involves ensuring compliance with regulatory standards and preparing essential reports for submission to regulatory agencies. The position is ideal for detail-oriented individuals who excel at compliance monitoring and reporting.
Key Responsibilities:
Compliance Monitoring: Track and evaluate organizational activities to ensure adherence to relevant regulatory requirements and standards.
Regulatory Reporting: Prepare and submit accurate and timely reports to regulatory agencies, demonstrating compliance and addressing any required corrective actions.
Documentation Management: Maintain thorough and organized records of compliance activities, submissions, and communications with regulatory bodies.
Collaboration: Work closely with internal teams to gather necessary data and ensure all compliance processes align with current regulations.
Regulatory Updates: Stay informed of changes to regulations and standards, advising the team on necessary updates or adjustments to policies.
:
Bachelor's degree in regulatory affairs, compliance, life sciences, or a related field (or equivalent experience).
Previous experience in regulatory support, compliance, or a similar role is a plus.
Strong organizational skills and attention to detail for preparing accurate reports.
Excellent written and verbal communication skills.
Ability to work collaboratively with cross-functional teams.
Work Environment:
This position requires onsite work at our Pleasanton location.
Reliable transportation is necessary for commuting.