Support Specialist Jobs in Milford, MA

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What's In It for You? Career Growth: Many of our current operations leaders started in this role. Other technicians have moved into various departments within DISH to discover new challenges. Show grit and tenacity, and you'll grow quickly within an organization committed to your success Compensation Increases: Guaranteed promotion to Level 1 after 6 months with a $1.00 per hour pay increase. Performance-based promotions include automatic 5% pay increases at Level 2 and 10% at Levels 3 and 4 Performance Incentives: Potential to earn up to $6,400 in your first year and $9,100 each following year through performance-based bonuses. In addition, AwardPerqs are allocated for high performance and can be redeemed at your discretion; award redemptions include flights, excursions, electronics, houseware and more Comprehensive Benefits: Paid training, time off, and holidays. Medical, Dental, Vision and Life Insurance packages with a Health Savings Account Workplace Variation: Get the best of both worlds in a role that allows for the opportunity to problem solve by yourself, collaborate with fellow technicians, and engage with loyal customers Exclusive Perks: Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP) Continued Education: Tuition Reimbursement to support your career development Tools Provided: DISH-supplied van, tools, and uniforms What You'll Be Doing: As a Field Technician, you'll represent DISH in customers' homes, simplifying their lives and introducing them to infinite smart home possibilities. Key responsibilities include: Working independently while enjoying support and collaboration from team members Managing your day to drive success while benefiting from the support of a large, competitive company Building rapport and ensuring an excellent customer experience Installing and servicing DISH products and smart home solutions Educating customers on product usage and smart home benefits Selling products and services with the intent to give our customers the best possible home entertainment experience Representing the company professionally, maintaining a positive attitude, a clean work area, and respectful interactions at all times Our Training Program Offers You: A process-based approach to effectively drive customer satisfaction Best-in-class practices, designed and tested by our technicians Knowledge of tool selection and proper use Up-to-date information on modern Smart Home technology and techniques to share that knowledge with customers for sales and educational purposes Skills, Experience and Requirements Required Skills and Experience: Customer Focus: Ability to build rapport quickly and ensure client satisfaction Problem-Solving: A knack for solving complex issues for a diverse customer base Determination: Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions; this includes roofs and crawl spaces without the comfort of air-conditioning Adaptability: Comfortable working in an environment that appreciates agility and determination Physical Requirements: Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs Licensing: Valid driver's license with a clean driving record Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Salary Ranges Compensation: $24.25/Hour Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We are a specialized insurance agency seeking a full-time Client Services and Claim Support Specialist for our private school and college tuition insurance business. The ideal candidate will be a team-player, well organized, professional, motivated, able to multi-task effectively and have excellent written and verbal skills. Must be proficient in MS Word, Excel, calculating and typing. What You'll Do: · Serve as a contact for claims processing for our client schools · Handle written correspondence, e-mail and phone calls from schools, parents and colleagues · Maintain accurate and complete customer records in an orderly, up-to-date manner · Seeks advice from Accounts Managers with any account issues or questions · Maintain working knowledge of all company/policy change procedures · Assists or fills-in for Account Managers as necessary What You Need: Qualifications: · Minimum of 2-5 years of experience in customer service or administrative role, or college degree equivalent · Team player with a positive attitude and strong and consistent work ethic · Deliver exceptional value and service with a customer-first mindset for long-term business success · Ability to remain focused when handling multiple tasks in a fast-paced environment and adhere to deadlines · Strong organizational skills and attention to detail · Excellent written and verbal communication skills allowing you to foster positive customer relationships · Proficiency in Microsoft Word and Excel · Efficient and accurate typing, data entry and calculation (10 key) skills necessary Who We Are: A.W.G. Dewar, Inc. is an insurance agency specializing in student insurance. This has been our only area of service since 1930. We currently provide customized policies to more than 1,200 of the leading independent schools and colleges in North America. We are the originators of the Tuition Refund Plan, a proven and tested means of protecting schools and families from the financial consequences of withdrawals and dismissals. We are conveniently located in Quincy, MA, minutes away from Routes 128, 93 and 3. We are a small company and hope you consider this unique opportunity of joining our team!

Immediate need for a talented Associate OneSource Service Support Specialist. This is a 12+ months contract opportunity with long-term potential and is located in Boston, MA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-64126 Pay Range: $23 - $25.80/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Shift Timing- Mon-Fri, 7:30 AM -4 PM (Eastern Time) 40 HR/week, Assist all site-based personnel and customers with the following: Compile and assemble program governance documentation per agreed cadence, in preparation for review with customer. Documentation may include instrument inventory list, program financials, KPI's/metrics, etc. Ad Hoc reports. Open Work Orders for repairs and planned maintenance on behalf of scientists. General communication / escalation with customers regarding the OneSource program Instrument Inventory Integrity: Assist all site-based personnel, internal back office staff and customers to ensure instrument inventory integrity within the data base, by the following: Conduct instrument inventory sweeps of all instruments on an as-needed basis. Conduct spot checks of instrument inventory. Identify changes to instrument inventory, work with department staff and customers to document changes and compile change control documentation (ex.: instrument manufacturer, model, serial number, location, owner, etc.). Provide timely information to Workflow Specialists, through the change control process, to update the SAP data base due to instrument inventory changes (ARC process) Conduct additional lab support activities as agreed upon by departmental leadership and PKI. Ensure PM schedules are met and all work orders schedule with appropriate service delivery team Ability to articulate with technically oriented people, quickly establish rapport, gain their confidence, respect and trust. Communicate timely program information internally discuss troubleshooting/repair situations with customers, in a professional, cost-effective manner, utilizing poise, tact and diplomacy to obtain cooperation and results. Escalate problems to manager or the appropriate program leader or customer program contact for strategy development and participation as appropriate. Follow up to ensure that all questions/requests/customer commitments are responded to or resolved to the customer's satisfaction. Meet OEM or TPV service engineers at customer points of entry, confirm reason for site visit. Verify required customer health and safety requirements for site entry have been completed by engineer. Escort the engineer to the equipment location and hand off to customer equipment owner/user. Upon completion of the service event, escort the engineer back to the customer entry point and obtain a copy of the service report prior to engineer departure. Verify performance of maintenance or install and need for return visits. Key Requirements and Technology Experience: Experience with general lab equipment; fridges, freezers, incubators, BSC's, MiliQ's etc. Previous experience with Glass Wash / Autoclave Service. 1 year of experience in inventory management, handling scientific instruments. Highschool diploma required. Associates degree preferred. General lab equipment; fridges, freezers, incubators, BSC's, MiliQ's etc. As previously expressed, Glass Wash / Autoclave Service is far less of a priority or need here, would rather increase / improve the other capabilities of ‘General Lab Services'. Must be able to remains in a stationary position more than 25% of the time The person in this position needs to occasionally move inside and outside labs Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. Regularly move or lift up to 25 pounds and occasionally move or lift up to 50 pounds Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printers Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

We are seeking a highly organized and proactive Administrative Support Associate to join our team in Boston. This role will be essential in ensuring smooth day-to-day office operations, supporting leadership, and assisting with administrative tasks in a fast-paced, entrepreneurial environment. Responsibilities Manage the front desk and reception area by answering calls, greeting guests, and handling mail. Maintain an organized and professional office environment, including common areas, conference rooms, and supplies. Coordinate meeting logistics by scheduling rooms, ensuring proper setup, and arranging necessary materials. Oversee office inventory, order supplies, and manage provisions within budget. Work with building management to address maintenance issues and service requests. Support vendor invoicing and assist with onboarding new team members. Help coordinate events such as team gatherings and end-of-year celebrations. Provide administrative support to leadership, including calendar management and scheduling meetings. Coordinate domestic and international travel arrangements. Track business expenses, prepare reports, and organize conference registrations. Ensure all necessary materials are available for meetings and events. Handle confidential correspondence with discretion and escalate urgent matters as needed. Qualifications 2-4+ years of professional experience Very strong organizational and administrative skills in a fast-paced environment Ability to manage multiple tasks at once Excellent attention to detail • High degree of professionalism and interpersonal skills High proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Comfortable working with databases and entering data with a high degree of accuracy Strong customer service skills including professional telephone etiquette Team player who is willing to do whatever it takes to contribute to the success of the business Relevant experience is preferred but not required #43463

Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There's no denying our work is demanding, both in volume and pace, but we're up for the challenge. We love the balance of hard work and fun - so, you'll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development and want to set you up for success here at BAL and beyond. Who you are: You are looking for work that has a purpose. You aren't afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you aren't afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person. You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome. We're better together: A bright, driven person like you and an industry-leading powerhouse like BAL? It's a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people's lives. Come be a part of something special, where you can have an impact and be valued just for being you! In addition to competitive pay, a discretionary annual bonus, and a supportive, team-oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match. OVERVIEW: The Practice Support Lead I serves to support the overall management of specified legal teams within a particular office. PRIMARY RESPONSIBILITIES: Serve as dotted line supervisor for paralegals of 4-5 legal teams (aka “the squad”). Review productivity of paralegals on the squad. Review and ensure adherence to performance metrics for all paralegals on the squad. Train squad paralegals and answer questions. Serve as practice support point of contact for squad. Serve as Quality champion for the squad including deploying Quality initiatives to the squad. May serve as a product line specialist or be deployed to an operational support team. Provide ongoing training, guidance and information to squad. Maintain quality and consistency on squad. Reassign caseloads when attorneys or staff leave BAL, including the coordination with other legal staff/departments as necessary. Provide feedback for performance reviews of staff in squad. Conduct or assist with performance reviews, disciplinary actions, and hiring in conjunction with the squad. Assist with disciplinary actions. Serve as a liaison between staff and attorney. Motivate, develop, and direct squad staff. Work with team to identify and correct errors and problems. SUPERVISORY RESPONSIBILITIES May coach, lead, and motivate the team to meet strict deadlines. May determine and adjust team and individual objectives. May monitor and analyze department work to develop more efficient use of resources while maintaining a high level of accuracy. May be responsible for establishing a positive work environment, providing career development opportunities, executing performance management, conducting feedback sessions, maintaining accountability and establishing goals for continuous improvement. Bring extraordinarily high personal energy to the task at hand and create an environment that fosters passion and teamwork. Understand and have experience in leading change. Provide training to new and existing staff as needed. QUALIFICATIONS: 2 years' experience as a Senior Paralegal II and demonstrated ability to perform the functions of the position. Bachelor's degree or equivalent. Demonstrated mastery of Senior Paralegal II skills and abilities. Must have knowledge and experience in both NIV and IV. Proven ability to be the “Go To” person on a team. Ability and willingness to share knowledge in a helpful manner. Ability to ensure tasks are completed accurately and timely by others. Strong project management skills. Ability to communicate with diplomacy and tact. Demonstrates willingness to take on additional responsibilities and challenges. WORKING CONDITIONS: Able to sit and work at a computer keyboard for extended periods of time. Able to stoop, kneel, bend at the waist and reach daily. Able to perform general office administrative activities: copying, filing, delivering and using the telephone. Able to lift and move up to 25 pounds occasionally. Regular and on-time attendance. Must be able to prioritized, schedule and complete testing required for multiple applications with overlapping schedules. A certain degree of creativity and flexibility is required. Hours may exceed 40 hours per week. Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment. BAL does not accept unsolicited resumes from recruiters or employment agencies. BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner, please forward your contact information to *******************.

Job Title: - Personal Computer Technician Duration: - 12 + Months contract (Possible Extension) Pay Rate:- $22.00 hourly on W2 (All Inclusive) Job Description:- Responsibilities: • Design, create, manage and maintain developer test plan, test automation and test coverage • Report on daily testing status and results • Prioritize and efficiently manage a number of concurrent projects and testing tasks • Execute manual and automated testing & inventory management Requirements: • Solid understanding of SW QA process, methodology • Solid understanding of PC Platform Architecture • Hands-on experience with assembling PCs from components, set-up, configuration (both, hardware & software) • Must be familiar with PC gaming & its ecosystem. • Strong troubleshooting skills. • Understand Binary Search. • Strong communication skills • Manual application, automation tests to verify quality in hardware & drivers • OS and performance knowledge and experience • Basic Scripting & programming skills a plus. EDUCATION: • Minimum: HS diploma • Preferred: Bachelors in Computer Science, Computer Engineering or equivalent degree. ______________________________________________________________________________________________________ Employee Benefits: At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits: Four options of medical Insurance Dental and Vision Insurance 401k Contributions Critical Illness Insurance Voluntary Permanent Life Insurance Accident Insurance Other Employee Perks About LanceSoft LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch. EEO Employer LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.

KARL STORZ is currently seeking an Onsite Endoscopic Specialist (OES) to work at our client's site in the Providence, RI area. Reporting to the Region Manager of Onsite Service, the primary responsibility of this role is to provide on-site, hands-on client support of KARL STORZ's medical devices (including hand instruments and video equipment) for the role's assigned clients (hospital or surgery center). This role will be primarily working with the client's Sterile Processing Departments and Operating Room team members. OES positions often pave the way to internal career advancement opportunities in areas such as Sales, Marketing, Leadership, and more. KEY RESPONSIBILITIES Key responsibilities will include, but may not be limited to: Face-to-face client support, including Operating Room, Sterile Processing Department, and Biomed Daily maintenance and management of the client's KARL STORZ devices Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all KARL STORZ devices; troubleshoot video and instrument issues in the Operating Room; inspection of the instruments and documentation of their functionality Training and education of KARL STORZ devices and/or services for the Operating Room and supporting departments Identifying process improvement opportunities and designing workflows to improve efficiencies and reduce repair costs Tasks will vary depending on the agreement with the account and will generally include: KARL STORZ video tower/system set-up and support; Inspection, repair, troubleshooting, and replacement of KARL STORZ devices; Monitoring, reporting, and facilitating repair/ exchange transactions; Transporting, cleaning/sterilization, and packaging of KARL STORZ instruments after use. REQUIREMENTS Our successful candidate will have excellent written and spoken English business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment. A minimum education level of a high-school diploma 0-4 years of experience in medical device (including hand instruments and video equipment) repair, sales, or services management Possess exceptional organizational skills and the ability to multi-task MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting Role requires the completion of a drug screening for safety-sensitive positions Must be able to lift/push/pull up to 25lbs Preferred, but not required Associate's or Bachelor's degree Certified Registered Central Service Technician (CRCST) certification

Our Client is looking for an A/V support specialist to add to the desktop Support team. The consultant will be responsible for setting up conference rooms, meetings, and supporting the higher level executives directly. The products that they are using are Crestron, Polycom and Tandberg. The consultant must be comfortable supporting senior staff. In between conference support the consultant will be asked to assist with other support initiatives including first level desktop support. This person will support Board member, senior management, Portfolio Managers, Traders and Analyst that generate millions of dollars of revenue for the organization. The position require someone who optimizes platinum level customer services. Current Systems: · Window 7, Office 2007 · MS Office Professional · Custom Lotus Notes Trouble ticket system · Builds and Deploys · Lotus Notes · IOS - iPhone and iPad support Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Integrated Computer Solutions, Inc. (ICS) is a leader in UX design, software development, and embedded and cybersecurity solutions. Since 1987, we've been partnering with businesses to build impactful products across industries like medical devices, automotive infotainment, and IoT platforms. As a mid-sized company, ICS prides itself on its collaborative, hands-on environment, where every team member makes a direct impact. We're seeking a Dev/Ops IT Specialist to drive our technology operations and dev/ops infrastructure in our Waltham office. (This is not a hybrid role.) This role is ideal for a hands-on professional who thrives in a smaller team setting, enjoys problem-solving, and has experience supporting both IT and customer projects. Position Overview As the Dev/Ops IT Specialist, you will coordinate with ICS's IT systems and infrastructure while contributing to DevOps practices that support our customer engineering teams. This role combines hands-on technical work with leadership responsibilities, making it perfect for someone who thrives in environments where flexibility and adaptability are critical. You'll be vital in optimizing IT operations and integrating DevOps principles to enhance software delivery and customer projects. This role is a Waltham, MA-based, and US citizenship is required. Key Responsibilities Operational IT Systems: Drive IT operations, ensuring reliable performance, security, and scalability of systems and networks. Administer business-critical tools and platforms, including cloud-based services, communication tools, and collaboration environments. Provide IT support for engineering teams, particularly in software development and testing workflows. DevOps Integration: Collaborate with software development teams to implement and maintain CI/CD pipelines for streamlined code deployment. Optimize development environments for efficiency and reliability, including managing source control systems (e.g., Git) and automation tools. Coordinate cloud infrastructure for development and production environments, including AWS, Azure, or similar platforms. Hands-On Support: Provide direct technical and laptop support to teams, troubleshooting and resolving issues promptly. Configure and manage tools like Google Workspace, Jamf, Git, Okta, Atlassian products, Slack, Salesforce, and AWS services. Implement and maintain cybersecurity protocols, including endpoint protection and secure development practices. Compliance & Cybersecurity: Ensure IT practices comply with industry standards and regulations (e.g., ISO 13485 for medical devices). Develop and maintain disaster recovery and business continuity plans for IT and development systems. Compliance with NIST. Team Collaboration: Work closely with cross-functional teams to understand and address IT and DevOps needs. Act as a key collaborator between IT and engineering to foster a unified, efficient development and operations environment. Required Qualifications 4+ years of experience in information technology, System Administration or DevOps Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, or GitHub Actions) and version control systems (e.g., Git). Strong technical expertise in IT infrastructure, network management, and cloud services Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes) is a plus. Proven ability to troubleshoot and resolve technical challenges hands-on in a dynamic environment. Preferred Skills Knowledge of regulated industries (e.g., medical devices, aerospace) and relevant frameworks (e.g., ISO standards). Proficiency in Linux and real-time operating systems. Previous experience in IT or DevOps roles within small to mid-sized product or technical environments. Why Join ICS? At ICS, you'll find a collaborative, team-oriented environment where your contributions directly impact you. You'll work closely with UX design and software engineering teams, which is key in driving innovation and improving how we build and deliver groundbreaking products.

Senior Automation Engineer Boston MA $120,000+ We're working with a growing system integration group in Greater Boston, they're searching to expand and add 2 Senior Control Engineers to support on Project based work in the Food and Beverage/Manufacturing industries, this business has been growing rapidly over the past 3 years, and are looking to continue this growth in 2025. You will be responsible for building relationships with customers across the North East, and then be part of a growing Engineering team where you will program, design from scratch with multiple PLC System depending on customer requirements such as Allen Bradley, Siemens, Mitsubishi and SCADA brands like GE-IFIX, Ignition, Wonderware. This position will require quick execution on fast paced Automation projects within the Food and Beverages, Life Sciences and Manufacturing industries. This company offers growth opportunities, 3 weeks PTO as standard, 401K Matching, healthcare coverage, and a yearly bonus structure. Basic Qualification were looking for: 4+ years of Allen Bradley Programming experience 3+ years of Ignition SCADA experience 3+ years of Electrical Engineering experience Experience completing the full project life cycle from start to finish Process industry experience (Biotechnology, Food and Beverages, Chemical, Waste-Water) We're looking to fill this this position by the end of March 2025, so applications will be spoken with quickly. For more information click apply and we will give you all of the information for this local Boston based PLC Controls opportunity!

The ideal candidate is an expert in Design and implementation of Data pipelines in both centralized and decentralized Data architectures. You can clearly articulate and implement different data ingestion patterns depending on use case. In this role, you are comfortable speaking to both business and technical stakeholders to ensure combined understanding and collaborative solutions. This role will be expected to own tasks and follow-up related to cloud data platform Design and development activities and establish well documented best practices and processes related to the Data Modernization efforts. DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES: • Involve in Design and development of cloud-based data management systems. • Proficiency and practical experience in Design and implementation of data pipelines in both centralized and decentralized Data architectures. • Ensures established data security policies and standards are followed while designing data solution for cloud-based platforms. • Collaborates with cross-functional teams to architect highly scalable, highly available, and highly performant cloud data solutions. • Evaluates and recommends new cloud products and services for efficient data curation, storage and processing. • Monitors the performance of cloud data solutions and strategizes optimization measures. • Ensures compliance with data governance policies and best practices in the cloud. • Implements data management and data governance processes for cloud data. • Conducts thorough analysis and documentation of cloud data engineering strategies and designs. • Establish regular overall system performance assessment processes and action plans. Expertise in Data Integration leveraging Informatica (IICS), Snowflake, SQL and Python code to solve complex use cases • Provide direction for the design and development of the data layers including review of ETL requirements. • Capable of leading team design sessions and facilitating decisions. • Ensure timely delivery of solutions meeting requirements and expectations QUALIFICATIONS: Minimum requirements to submit candidates • 5+ years of experience in Design and development of Data pipelines, Cloud Data Architecture, Data warehousing, Data modeling, ETL, enterprise and business information system architectures, and system engineering • Thorough knowledge and Implementation experience of data warehouse and Enterprise Data architecture principles, specifically Decentralized data architectures like Data Mesh. • 3-5 years of experience developing Cloud-based (AWS) data solutions. • 5+ years of Cloud database platform experience such as Snowflake. • Experience in creating and maintaining end-to-end data pipelines. • Strong communication skills comfortable explaining/proposing solutions to technical stakeholders, vendors, and business consumers. • Proficiency with Unix, Linux, and shell scripting • Experience working with a large, multi-terabyte enterprise data platform in Cloud. • Clear understanding on system administration, database administration, storage architectures, backup & recovery, and networking. • 3-5 years of experience in Informatica (IICS) ETL, GitHub(CI/CD) and Airflow (Orchestration) experience. • Experience working with highly sensitive health care information and familiar with HIPAA and other data privacy controls. PREFERRED CERTIFICATIONS AND EXPERIENCE: • Amazon Web Services (AWS) Certification or Cloud Data Engineer Certification Informatica (IICS) and Airflow (Orchestration) experience • Snowflake certification • Cognos and/or Tableau reporting experience

Job Title: FSO Technician Lab Experience is mandatory Without Lab Experience resume will be rejected. Implements, monitors, and provides technical support of customer laboratory environments, typically integrated with instrumentation. Will work with vendors, scientists, other LCS staff and networking teams to ensure functionality of laboratory IT facilities, install relocated equipment and onboard new lab instruments Acts as the technical support contact for field service engineers and external vendors, including but not limited to scheduling, remote access, data migration, troubleshooting, IT policies and best practices and other information technology issues. Implements Windows-based security, including Active Directory groups and objects, anti-virus and malware control programs, and network ports and protocols. Administers and assures network connectivity of client and server-side Windows environment. Analyzes, identifies, and implements Windows security or other required upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner. Documents procedures, policies, troubleshooting and best practices as needed. Create Knowledge Base articles as necessary, Maintains an inventory of lab PCs, computer peripherals, software, and any other information pertinent to the environment Appropriately escalates IT issues with internal/external teams that are not resolved via regularly identified support channels. Participates in and serves as technical lead for projects in support of laboratory computing for LCS managed sites, collaborating with IT Staff and clients at various locations as needed. Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts. Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate. Ensures adherence to corporate policies through periodic reporting with compliance programs Identify, research and prototype new technologies to streamline, facilitate & integrate laboratory operations in a reliable and secure manner, and to maximize the productivity of scientists. Develop an understanding of the organization and various business units LCS supports. Form strong relationships with scientists from different business areas, IT peers, and external partners working with client in support of the laboratory computing environment. Collaborate with scientists, vendors, and IT colleagues on new systems implementation, integration, and administration. Coordinate refreshes of benchtop systems ready for hardware or OS refresh Participate in the installation, documentation, and testing of upgraded instruments. Deploy or update data management tools for backup and archive. Work with LCS Systems Management team to understand the benchtop imaging process, core benchtop suite of applications and systems management tools to be utilized on all systems. (i.e.. Altiris Client Management Suite, Active Directory, Acronis). Verify all standard security tools and configurations are applied consistently. Act as an escalation point to troubleshoot and assist in technical support of both instrument software installed on benchtops and connectivity between benchtop and instrument. This includes issue resolution for incidents escalated past tier two support and monitoring all incidents and requests at assigned sites in the service desk tracking tool. Skills/Knowledge Required: 5-7 years' experience with strong Win10 operating systems knowledge Ability to independently perform logical troubleshooting to determine root cause and resolve issues Must have strong customer service skills and a true desire to assist users and solve problems Working knowledge of TCP/IP, DHCP, DNS, and LAN/WAN networks Network cabling /patching best practices Subnetting and basic network security Familiarity with ServiceNow ticketing system and reporting metrics Experience developing and deploying attended/unattended imaging/OS installation and virtual backups Altiris software deployment & management tools or similar type tools such as SCCM Remote desktop / remote support software experience for technical troubleshooting Data storage, migration, and archiving best practices Active Directory experience including user, computer, and group management Basic Linux competency Functional Knowledge: Bachelors of Science in Computer Science, Life Science or equivalent industry experience 5+ years of relevant technical experience including (but not limited to); Windows OS, networking, remote computing and backup systems AWS S3 storage and Virtual Workspace experience, a plus Experience with scientific instrumentation

Initiative Support Associate, Consulting Remote Senior Director, Consulting Location: Fully US-based remote, with a preference for candidates within commuting distance to NFF's New York, Philadelphia, Boston, Los Angeles, and Oakland offices. Department: Consulting For over 40 years, Nonprofit Finance Fund has provided nonprofits and their leaders with capital, consulting, and thought leadership. As a community development finance institution (CDFI), we work with nonprofits, partners, and systems to build racial equity and community wealth and well-being. Our vision is a world of equitable prosperity, where communities of color and other systematically excluded communities have the capital, community assets, knowledge, and agency to thrive. Thank you for your interest in NFF. We hope you'll join us. About the Opportunity NFF's Consulting team works with nonprofit organizations, funders, coalitions, networks, and other mission-driven partners to address issues of finance within the nonprofit system. The team engages most often with cohorts of nonprofit leaders who are at an inflection point in their organization's journey and experiencing tremendous change and systemic inequities. We support these leaders by being a thought partner, providing advice on ways to build financial strength, and informing decision-making through analysis. NFF is hiring two Initiative Support Associates who will play a key role in developing and maintaining the infrastructure, workflow processes, and systems necessary to promote effective client delivery and team support. The Initiative Support Associates will support a team of Consultants and the Consulting Department's infrastructure and diverse portfolio of work. This individual will contribute to projects, initiatives, and department processes essential to delivering high-quality consulting services. The position can be based remotely, with a preference for candidates within commuting distance to an NFF office (Boston, Los Angeles, New York, Oakland, Philadelphia). There is potential for up to 10% travel for local/national conferences, all-staff meetings, and department retreats. What you'll do Project, Initiative & Practice Management Plan and manage multiple project work plans, meeting internal and external deliverables in an efficient and timely manner in compliance with NFF rules and regulations. Manage key administrative functions in support of efficient operations and achievement of program goals including supporting the development of analyses and materials for internal and external meetings and follow up on items resulting from the meetings. Develop a process to collect client financial information, data capture, and scheduling; track and manage progress against budget, capacity, and delivery targets. Coordinate logistics for client events both in-person and virtual including building and managing the attendee list, scheduling, coordinating team communication, selecting venue or virtual platform, and organizing event materials and meals. Support client-facing financial processes, including report timelines, invoicing and billing for program engagements, tracking re-grant disbursements, and coordinating documentation with internal team members and external partners. Identify opportunities for improvements; recommend policy or process changes as appropriate. Conduct in-depth analyses, assessments, and sector research Update and maintain database in Salesforce including keeping financial and impact records and other documents organized and up to date. Support colleagues with initial assessments, data analysis, and sector research. Manage and monitor client data, reports, files, and research. Support the development, distribution, collection, and analysis of client outcome and demographic surveys. Conduct research to support client engagements, including sector trends, nonprofit financial benchmarks, and best practices in leadership and strategy. Support with the design and delivery of new and innovative client work Lead event logistics and support the execution of client-facing workshops, training sessions, and convenings. Responsibilities include scheduling, attendee management, preparing materials, and ensuring seamless virtual or in-person execution. Support the development of presentations for clients that both identify and communicate key findings and recommendations for addressing core strategic and financial issues. Contribute to high-quality client deliverables, including PPT presentations, engagement letters, research reports, and workshop/training curriculum. Provide team support to accomplish initiative goals, research methods for improvement and contribute to providing recommendations while anticipating future needs. Contribute to NFF as a learning organization that seeks to advance the sector. Who you are You have a minimum of 1 year of professional work experience, preferably in nonprofit management, philanthropy, government, consulting, and/or financial services. You have a strong relationship-building approach with the ability to center the needs of internal team members and consulting clients. You enjoy collaborating with team members who are working together to re-envision how we combine investments and financial expertise to drive change in communities. You have strong analytical and research skills and ability to work with large amounts of data to create reports and presentations independently. You are proficient with Microsoft Outlook Applications (e.g., Excel, Word, and PowerPoint) and have the ability to build flexible, efficient financial models and clear presentations. Experience with Salesforce and Asana are a plus. You are a self-starter who takes ownership and demonstrates accountability. You have strong organizational and time management skills to support multiple projects and work plans simultaneously. You possess effective communication skills on project timelines and deliverables, both written and verbal, and an eagerness to collaborate with colleagues (within and outside of Consulting Department) in sharing insights, resources, and learnings. You are flexible, adaptable, and willing to pivot on short notice to meet the organization's needs. You are committed to continuous improvement and demonstrate a growth mindset. At NFF, we are invested in discussing the depth and breadth of each candidate's background and experience during the interview process and using that information to determine the best offer while considering internal pay equity. The salary range for this position is $68,000-72,000. If provided an offer, NFF will determine salary compensation based on relevant skills and years of experience. NFF also takes into consideration internal equity in setting salary bands for each role. NFF provides an attractive benefits package that currently includes up to 18 paid holidays, 3 floating holidays, unlimited vacation time off, health insurance with a NFF funded health reimbursement account. We offer both employer match and non-match contributions toward your retirement plan. In addition, NFF provides flexibility to work remotely or from our offices in major cities. Please Note All salaries are commensurate with experience and include an attractive benefits package. Nonprofit Finance Fund is committed to diversity, equity, and inclusion in its workforce. We encourage candidates that will help us live out this commitment to apply. NFF is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. This job posting provides a general list of the essential responsibilities and qualifications required for this position. It does not represent a contract for employment and NFF reserves the right to change the description and/or posting at any time without notice. When applying, please DO NOT include any of the following information with your job application: Social Security number; driver's license number or state-issued identification card number; financial account number, or credit or debit card number. Apply for this job * indicates a required field #J-18808-Ljbffr

*Date Posted*: 03/19/2025 *Hiring Organization:* Rose International *479951 *Job Title:* Landlord Support Coordinator *Work Model*: Hybrid *Shift:* Onsite 2 days and 3 days/week Remote. Initial training will be onsite for 2 weeks. *Employment Type: *Temporary *Estimated Duration (In months)*: 7 *Min Hourly Rate($)*: 21.00 *Max Hourly Rate($)*: 22.00 *Must Have Skills/Attributes:* Invoicing, Lease Documents, Microsoft Access, MS Excel, Real Estate *Job Description* *Required Education:* • High school diploma or GED. *Preferred Education:* • Bachelor's Degree in Business Administration, Marketing, Finance or similar field *Required Qualifications/Skills/Experience:* • At least 3 years of MS experience, including Teams, Outlook, which is used for follow-up and tracking, MS Word, including mail merges, Excel, and Access database knowledge. • Must have 2+ years of relevant work experience. • Strong computer skills are required. *Landlord Support Coordinator Overview:* • The candidate will be working on the Repair Team doing Landlord Support, including phone and email follow-up with Store Managers and Landlords on open work orders that are Landlord-responsible in order to get a resolution. • Must be able to multi-task and have excellent organizational and communication skills. • Must be able to multi-task and have excellent organizational and communication skills. • Strong computer skills are required. *Job Duties:* • They will be preparing the daily Landlord letters via a mail merge. • This candidate will work closely with the Landlord Administration Department escalating unresolved issues and clarifying responsibility. • They will assist the team on the daily work order queues which will consist of reviewing open work orders and assigning them to the correct vendors as needed. Industry: Healthcare Estimated Start Date: 04/07/2025 Dress Code: Business Professional *\*\*Only those lawfully authorized to work in the designated country associated with the position will be considered.\*\** *\*\*Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.\*\** *Benefits:* *For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.* *California Pay Equity:* *For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.* *Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.* *If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.* *Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).* #UNI Job Types: Full-time, Temporary Pay: $21.00 - $22.00 per hour Benefits: * 401(k) matching * Dental insurance * Health insurance * Health savings account * Vision insurance Schedule: * 8 hour shift * Monday to Friday Application Question(s): * Do you have At least 3 years of MS experience including Teams, Outlook, Word including mail merges, Excel and Access database? * Do you have 2+ years of relevant work experience in landlord support, leasing or real estate environments? * Do you have experience in real estate or landlord support? * Are you authorized to work on Rose International's W2 without sponsorship? Education: * Bachelor's (Preferred) Experience: * landlord support, leasing or real estate environments: 2 years (Required) * MS: 3 years (Required) Ability to Commute: * Woonsocket, RI 02895 (Required) Work Location: In person

Contract Hourly: $18/hr plus a Signing Bonus ($200 after 4 months + an additional $200 after 8 months) Onsite Bedford MA Must Haves: Strong organizational skills Ability to work in a fast-paced environment Proficiency with MS 365 including Teams, Word, Excel, and Outlook strongly desired Excellent written and verbal communication skills Preferred: One+ Years related experience Experience with document management, medical records, or a coding background Electronic medical record and scanning experience Job Description: Our client in the Medical Billing space is looking for a Deficient Chart Specialist to join their team. In this role you will work with internal teams to provide solutions that will directly improve business operations. You'll contribute to our clients fast-paced, collaborative environment and will bring your expertise to process medical records that have been reviewed by Coders and found to be un-codeable. Key Responsibilities: Search in medical records online for information Assign cases to coders Prepare and check unable to code charts Send UAC lists and charts to clients Search laser fiche for specific charts

Our client, a leading Ivy League research university, is looking to hire a Secure Research Computing Consultant to join their team on a HYBRID model in Boston, MA! *** This begins as a 12-month contract with an opportunity to extend/convert *** Responsibilities Engage with PIs and researchers to gather detailed requirements for data, computational resources, and workflows that need to be migrated to the secure environment. Document and analyze existing workflows, identifying opportunities for optimization and ensuring security compliance during migration to the secure environment. Work closely with other members of the Research Computing team, IT infrastructure teams, and Compliance officers to ensure consistent integration of security requirements into research workflows. Provide ad-hoc project management, including tracking progress, timelines, and deliverables, while facilitating communication across teams. Lead and coordinate the onboarding process for new research labs into the secure HPC environment, working closely with the RC team, IT departments, and Compliance officers. Track the progress of each lab's onboarding, resolving blockers and collaborating across teams to ensure a smooth and timely transition. Work with the RC team and IT staff to identify and migrate research data into the secure HPC environment. Install, configure, and optimize necessary scientific software, tools, and computational pipelines while ensuring compliance with NIST 800-171 security controls. Provide training and support for researchers using the secure HPC environment, helping them understand security protocols and effectively use the resources available. Troubleshoot and provide technical support related to research computing, security compliance, and data migration in the secure environment. Desired Skills and Experience Bachelor's degree in life sciences, computer science, informatics, engineering, or a related field, or equivalent work experience. At least 2+ years of experience in research computing or a similar role, with a strong understanding of HPC environments. Proficiency with programming languages such as Python, R, or shell scripting to support research workflows and data analysis. Strong communication skills, with the ability to interact effectively with researchers, IT staff, and compliance officers. Familiarity with NIST 800-171 or other security compliance frameworks. Experience with secure research environments, especially in healthcare or academic settings. Bioinformatics or life sciences research experience. Consulting or facilitation experience in a research or academic environment. Knowledge of high-performance computing tools and systems. Ability to quickly adapt to new technologies and manage multiple projects simultaneously. Advanced science or engineering degree preferred. Experience with data migration, scientific software installation, or HPC is a plus You will receive the following benefits: Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) including match Paid Sick Time Leave Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. #LI-JP7

Salary USD $25.00/Hr. Description and Responsibilities Open Sky's Support & Stabilization Services provide an array of services to support youth up to the age of 22 years and families that may be experiencing emotional and/or behavioral challenges. Services provided include groups, therapeutic services to help children remain in their home, preparation support for children reunifying with family, permanency support, skill building, increasing social connections, and providing families with community resources to meet basic needs. The goal of the program is to provide families with access to services that are tailored to their individualized strengths and needs which gives youth the greatest chance for safety, permanency, and well-being. The Outreach Counselor will be responsible for helping individuals develop the skills needed for self-management, including crisis and prevention planning, social skill enhancement, daily living skill education, stress management, education about mental illness and symptoms and self-reinforcement and contingency management while monitoring their progress towards achieving identified goals. Other Key Responsibilities: * Assist individuals in identifying individual strengths and interests. * Maintain files, documentation and meet deadlines for S&S Services and Rehab Option and all other licensing guidelines * Transport individuals in a safe manner in matters related to service delivery * Assist in providing continuity of service delivery to youth as needed Qualifications * Bachelor's degree in social services or related field required or five years of experience working with youth and families required. * Valid driver's license, acceptable driving history and reliable transportation, required. * Bilingual candidates and those with lived experience highly preferred. * Reliability, willingness to learn, and being open to new opportunities. About Us At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today! Benefits of Working for Open Sky Include: * Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities * Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!) * We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications. * Medical, Dental and Vision Insurance with Prescription Plan * 403b Retirement Plan with Employer Match * Life Insurance (100% Employer-Paid) * Eligible employer for the Public Student Loan Forgiveness Program * And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status. Responsibilities 2025-9881

Our Branch Underwriting Support Specialist is responsible for preliminary review of all lines of commercial business and effectively verify that business is issued in accordance with the established underwriting guidelines. Submit appropriate referral risks and provide assistance to the Underwriters. Responsibilities Preliminary review and limited approval of new business, renewals, inspections, mail, and follow up for all lines of business Provide rating assistance and underwriting support for our Maine, New Hampshire, Vermont, and Massachusetts agents Work closely with several Underwriters to assist with the underwriting functions for a block of agents Quote and issue new business and process endorsements Other miscellaneous job-related duties as assigned Requirements High school education or its equivalent Proficiency in commercial lines such as BOP, Auto, Contractors, Garage and Dealers Experience working with Microsoft Office, including Excel, Word and Outlook Excellent communication and interpersonal skills Able to work in a team environment Benefits Concord Group employees are eligible for a comprehensive total compensation package including but not limited to medical, vison, dental, life, and disability insurance. We offer a generous Paid Time Off Program that includes vacation, personal, sick time and holiday pay. Invest in your future with our competitive 401(k) plan with company match! About Us As a leading regional provider of property and casualty insurance, The Concord Group helps protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make The Concord Group a great place to build your career. The Concord Group is an Equal Opportunity Employer. The Concord Group participates in E-Verify.

Tenet Massachusetts is seeking a Registered Nurse (RN) Clinical Support Specialist for a nursing job in Berlin, Massachusetts. Job Description & Requirements Specialty: Clinical Support Specialist Discipline: RN Duration: Ongoing 36 hours per week Shift: 12 hours Employment Type: Staff MetroWest Medical Center is the largest community health care system between Worcester and Boston. MetroWest Medical Center is committed to providing high quality, comprehensive care, at a location close to home. The 307-bed regional healthcare system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center. MetroWest Medical Center has been named to the 2019 America's 100 Best Hospitals List by Healthgrades. Onboarding Process: Please be advised that candidates must successfully complete a background check and pre-employment health screening which includes a drug screen. Job Summary Under the guidance of the Market Education Director, the Nursing Educator collaborates with facility/market nursing leadership and staff across departments to assess, plan, develop, implement, facilitate, evaluate, and revise educational programming for all levels of nursing personnel and non-nursing personnel as indicated or requested. The educator acts as a key resource in the orientation and continuing education of nursing staff at Tenet Healthcare. The Nursing Educator implements a comprehensive education program for his/her assigned units while following and contributing to Tenet educational goals and vision. Educational programs typically include, but are not limited to, orientation, continuing education, and in-services. Other services may include, but are not limited to, process, performance and service-delivery consultation, and contributions to the organization through councils, committees, and workgroups. Job Responsibilities Supports the educational needs for assigned units/clinics including classroom, clinical experiences, and learning technologies. Implements Tenet comprehensive education programs to meet the orientation and ongoing competency needs and professional development needs of the nursing staff, with specific focus for his/her units/clinics, which supports the Tenet model of professional nursing practice. Ensures all program/course revisions meet the Department of Nursing and regulatory expectations and standards. Adheres to national education practice standards and stays abreast of current research into nursing education practice. Programs are executed and revised based on adult learning principles, organizational, and learning theory consistent with Tenet endorsed philosophy and direction. Provides consultation to enhance continuing education, professional development opportunities and mentorship opportunities; delivers/coordinates other educational programs as directed (e.g., Grand Rounds, in-services, continuing education, job-specific and specialty curricula) to support competence and professional growth of Tenet nursing staff. Provides leadership to preceptors and serves as a role model through educational programs and ongoing coaching and mentoring. Serves as a facilitator to nurse residents and actively mentors and supports their growth in the profession and clinical practice. Participates in continuing education provider unit learning. Evaluates nursing education activities, which qualify for continuing education credit. Participates in activities to keep abreast of the changes to market/facility policies/procedures of the provider unit, and the expectations of the educator role. Assists in development of clinical policies and procedures as requested. Provides guidance, resources, and knowledge for professional growth of others. Mentors colleagues, other nurses, students, and others as appropriate. Participates in quality performance improvement activities. Performs other duties as assigned/required. Medical/Surgical Services - Covers Services but not limited to: Labor/Delivery; Mother/Baby; Lactation; Offsite Centers. Accountable for the Projects, such as but not limited to: Core Super-user Fairs; Fetal Monitoring; and Perinatal Designation/Certification. Qualifications Education Required: Bachelor's degree in nursing or nursing education or related specialty Experience Preferred: 2 years of nursing experience in Perinatal Services Certifications Required: Current state licenses and certifications (BLS, ACLS, NRP) Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Tenet Mass Job ID #**********-0. Posted job title: RN Clinical Educator Prenatal FT Days About Tenet Massachusetts Facilities: Saint Vincent Hospital - Worcester, MA MetroWest Medical Center - Framingham, MA Leonard Morse Hospital - Natick, MA (part of MWMC) MA - SVH Tenet's Saint Vincent Hospital has been providing high-quality health care to Worcester and the surrounding communities for more than 125 years. At Saint Vincent Hospital, we believe you should have access to the treatments you need without having to travel far from home. We are proud to have been the first hospital in central Massachusetts to offer robotically assisted surgical procedures and minimally invasive, computer-assisted joint replacements. Among the distinctions that we have received include our designations as a Blue Distinction Center for Cardiac Services, Bariatric Surgery, and both Knee and Hip Replacement. We continue to be leaders in state-of-the-art treatments like our CyberKnife Radiosurgery, and our Cardiac Rehabilitation Program which offers a unique, specialized approach to overcoming heart health challenges. Healthgrades awarded Saint Vincent Hospital #1 in Cardiology in the state and one of America's 100 Best Hospitals for Coronary Intervention in 2023 and 2024, which puts Saint Vincent Hospital in the top 5% of hospitals nationwide for coronary intervention. At Saint Vincent Hospital, you can grow your career skills through a wide range of specialties, and help support the overall health of our community. MA - MWMC Tenet's MetroWest Medical Center has been serving the community since we opened as the first public medical facility in Framingham in 1893. MetroWest Medical Center is comprised of Framingham Union Hospital and Leonard Morse Hospital, a unique behavioral health specialty center located in Natick dedicated to the mental health of our community. At Framingham Union Hospital, you'll find comprehensive health care services for your entire family including 24-hour emergency care, advanced cardiac care, high-tech cancer treatments, and advanced maternity care including our Special Care Level IIB nursery and high risky pregnancy care. MetroWest Medical Center was recognized by the Joint Commission with a Gold Seal of Approval, a symbol of quality that reflects our commitment to meeting performance standards and providing safe and effective patient care. Our skilled cardiac team has been recognized as one of Healthgrades' America's 100 best hospitals for Coronary Intervention and ranked among the top 5% in the nation for coronary interventional procedures in 2023. At MetroWest Medical Center, you can grow your career skills and be a vital member of our team dedicated to improving the health of our community. Benefits Medical benefits Dental benefits 401k retirement plan