Support Specialist Jobs in Maitland, FL

Pay Rate: $20.00-$21.42/hour Duration: 6+ months Hours: Business hours, 8:30a-5p, Tues and Wed off Job Responsibilities: Provide 24x7x365 Technical Support via telephone and email to troubleshoot and escalate Wi-Fi/Internet and Telecom issues for Guests and Cast in a fast-paced Help Desk environment. Perform technical troubleshooting using multiple applications such as Airwave, CMS, ServiceNow, and MS Office to support key business systems. Monitor and support all Telecom technologies and the health of the networks. Process mobility repair requests (cellular & radio) and new orders. Manage Work Being Performed and Gate access requests for vendors. Generate operational reports regarding call metrics, telephony, and Wi-Fi performance. Basic Qualifications: Strong technical acumen. General understanding of Wi-Fi networks, DOCSIS, and GPON fiber. Strong analytical, problem-solving, and communication skills. Ability to create and analyze operational reports. Outstanding customer service skills. Proficiency in Microsoft Office (Excel, PowerPoint, Word). Flexibility to work various schedules, including weekends, nights, and holidays. Ability to work effectively both in team environments and independently. Preferred Qualifications: Experience with ServiceNow. Familiarity with Aruba Airwave and Calix Management System. Experience in a call center/customer service setting. Education: Required: Associate's degree or equivalent work experience. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Description: - As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs. Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support. Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 5+ years of job-related experience, or a Master's degree with 3+ years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position General Dynamics Mission Systems has an immediate opening for a Columbia Fire Control Adv Engr Support Specialist. This position provides an opportunity to further advance the cutting-edge technology that supports some of our nation's core defense/intelligence services and systems. General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions. What you will do: • Sustain and maintain a major project • Perform requirements analysis, requirements definition, requirements management, functional analysis, performance analysis, system design, detail trade studies, systems integration and test (verification), validation and interface definition studies of subsystem or system elements • Demonstrate good judgment in selecting methods and techniques for obtaining solutions • Work under limited direction • Frequent contact with external customers • Independently determine approach to solutions • Contact with Deputy Program Managers Engineering (DPME) and other professionals within the Engineering department and with project teams across the program • Travel < 20% What will you bring to the table: • Ability to implement Alterations, Installation ODs, Field Change Orders (FCOs), etc. • Define processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility • Implement test and diagnostic procedures • Implement installation of Fire Control equipment • Considerable written and oral communication skills • Performs technical planning, cost and risk analyses, and supportability and effectiveness analyses for subsystems and system elements • Ability to propose ideas, solicit input, and provide optimized solutions • Creative, innovative responsibilities requiring advanced decision-making skills • Ability to think creatively • Requirements Management & system modeling tools • Demonstrates good judgment in selecting methods and techniques for obtaining solutions • Designs a complete and complex framework, system or product • Identifies, analyzes and resolves system design weaknesses • Provide resolution to a diverse range of complex problems • Ability to Perform detailed technical analyses for a subsystem or system elements • Considerable knowledge in Microsoft Office applications What sets you apart: • Execute V&V and document system verification thru the engineering development lifecycle • Familiarization SSBN-R • Installation Experience • Strong mechanical/electrical aptitude • Proficient use and understanding of systems engineering concepts, principles, and theories • Ability to provide system evaluation and test support to ensure all technical security features (e.g., identification, authentication, access control, labeling, and auditing) of the system are considered and function properly • Ability to provide resolution to a diverse range of complex problems • Independently determine approach to solutions • Ability to read and understand mechanical and electrical drawings and interfaces. • Working Knowledge of Ground / Power Troubleshooting Techniques • Understanding of Configuration Management • Considerable knowledge in use and understanding of test engineering concepts, principals and theories • Ability to communicate issues and alternatives clearly • Team player who thrives in collaborative environments and revels in team success, meeting and exceeding personal and team commitments • Ability to multi-task • Provides resolution to a diverse range of complex problems • Independently determines approach to solutions One last thing: Department of Defense SECRET security clearance is required at time of hire. Applicants selected for the Systems Engineer position will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Workplace options: This position is fully onsite. While onsite you will be part of the NOTU Facility at Cape Canaveral Space Force Station. Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $98,891.00 - USD $107,004.00 /Yr. Company Overview At General Dynamics Mission Systems, we rise to the challenge each day to ensure the safety of those that lead, serve, and protect the world we live in. We do this by making the world's most advanced defense platforms even smarter. Our engineers redefine what's possible and our manufacturing team brings it to life, building the brains behind the brawn on submarines, ships, combat vehicles, aircraft, satellites, and other advanced systems. We pride ourselves in being a great place to work with this shared sense of purpose, committed to a diverse and exciting employee experience that drives innovation and creates a community where all feel welcome and a part of something amazing. We offer highly competitive benefits and a flexible work environment where contributions are recognized and rewarded. To see more about our benefits, visit ************************************************************* General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran

Full-time Description Technical Support II assists all levels of support within the technical support department. The primary responsibility is to be the main contact for customers to provide technical support and service for CrossLink products. Requirements Essential Responsibilities: · To receive inbound telephone calls, chat messages, and emails from customers on product questions. · To provide customers with a user-friendly explanation and follow-ups developing relationships, assurance, and confidence. · Create Jira Issues and ensure issues are fully documented to allow for a seamless escalation to other personnel. · Monitor Jira Issues and escalate to ensure problems are handled as expeditiously as possible. · Analyze customer cases to identify trends and specific customer pain points to drive improvement in service quality and effectiveness. · User professional judgement to resolve problems. · Serve as a point of contact for large customers. · Assist seasonal technical support agent and resolve/report problems. · Owning and driving various aspects of quality assurance from a technical support team perspective. · Provide assessment of existing systems and recommend improvement. · Work effectively either solo or in a team. · Performs additional related duties as assigned by management. · Must have excellent communication skills (verbal and written). · Prepare for and support new products within technical areas. Preferred Skills: Associates Degree in Computer Science, or 3 years of experience 2 years software technical support in a call center environment, Windows Environment, Network Functions, and Configurations and Software Applications 2 years Customer Service Bi-Lingual (English/Spanish) Basic knowledge of Tax concepts Salary Description $18.94 - $24.00

Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Vendor Management. Sr. Specialist II in the CLS Department you will work with internal Chase partners, external post charge off Collection Agencies and Collection Litigation Law Firms (LF's) / Pre Lit Agencies to manage account maintenance throughout the placement lifecycle. You will process back-office control reporting and will work with internal business partners to ensure Vendor/ LF adherence to the Service Level Agreements are maintained. You will also support processes which are inclusive of, but not limited to: auditing of account level processes between Chase and the third party collection vendor, root cause analysis on exception reporting, escalating process breaks and gaps, managing small scale initiatives, validating the control environment between Chase and the third party collection vendor, invoicing fees due to Chase, and tracking and trending of law firm and agency issues. You will be assisting manager when meeting with Delivery Managers, Agency Vendors, Law Firms and business partners on trending performance issues, remediation and/or recommendations for process improvements. Finally you will be responsible for a number of different tasks and processes and required to prioritize and manage the workload as business needs change. Job responsibilities Peer mentoring of new hires and co-workers as process back up individuals Process Daily, Weekly and Monthly Recall files between the Collection Agencies and LF's/Pre Lit Agencies Analyze and/or remediate vendor account with possible legal or regulatory compliance risk, determine root Cause High Risk account exceptions to mitigate negative customer impact Process Daily, Weekly and Monthly Recall files between the Vendors / Law Firms network Manage remediation of special account issues, both internal and external in nature, manage small to moderate scale initiatives through project management cycle Maintain and update policy documentation for both internal and external use, perform control validations for internal processes Audit Vendor adherence to Chase requirements- such as calling, security and control requirements, monitors inventory report tools to identify errors, mismatch and any discrepancies on all accounts with vendor Support the vendor team [Including but not limit to Agency, Sales, Litigation, and Probate] in completing the task associated with identification, resolution of questions/issues and placement/handling of outsourced or sold accounts Support the vendor team [Including but not limit to Agency, Sales, Litigation, and Probate] needs with manual phone and email communication via internal inquiries and account issues Respond to requests for documentation or media from buyers, customers or vendors for outsourced or sold accounts, process closure files and resolves all closure rejects Support vendor/ LF account issues, inquiries and projects and Key Matter (Regulatory, Legal and Corporate) inquiries, both internal and external Handles substantive problems independently, receive limited supervision/instruction Required qualifications, capabilities, and skills 6+ months in any non-phone or specialty unit such as collections, process management , Escalations complaints, etc. Strong communication skills (verbal and written) and interpersonal skills Strong analytical skills Ability to work in a fast paced and rapidly changing environment Strong knowledge of Microsoft Office (Outlook, Access, excel and Word) Effective decision making (must possess good judgment) and prioritization skills Must have effective time management skills and be able to meet tight deadlines with a high degree of accuracy; adjusting plans and actions in response to changes Ability to successfully manage internal and external relationships with individuals of all levels within the organization Identify and establish relationships to utilize as resources in accomplishing goals Proven ability to work independently and efficiently, Self-directed, self-starting individual, requires minimal supervision Consider the timing impact when determining findings for financial controls. Due to Agencies and Law Firms using multiple systems of records (Chase does not have the same expectations for all law firms and specialist have to accommodate) Preferred qualifications, capabilities, and skills Two years of collection and/or customer service experience Working knowledge of C3 and Integrated Collections Platform (ICP) systems

JOB TITLE: Help Desk Associate POSITION OVERVIEW: At Kappa, our employees are our most treasured asset which is why we are looking for a dynamic and passionate follower of technology! We are looking for a customer service focused, professional Help Desk Associate. The right candidate must love a challenge and constantly be looking for ways to improve themselves and the companies they work for. The main responsibility of the Help Desk Associate is to answer inbound support calls, create, manage and monitor service tickets, and provide the first level of support to all end-users in a timely manner while delivering great customer service. You will interact with our amazing clients routinely and possess the ability to work happily and promptly under minimal supervision. Our ideal candidate shall support clients' networked IT environments including hardware, servers, PCs, printers, firewalls, and software for a variety of diverse small, medium-sized and enterprise organizations. You should have the ability to adapt to different IT environments quickly, maintain good communication, smile, offer praiseworthy IT support, and attain comprehensive detailed documentation skills. Customer service is number one at Kappa Computer Systems, supporting our clients with a confident and happy can-do attitude is priceless. Building invaluable relationships with our clients and the Kappa team is key to everyone's success. TECHNICAL FUNCTIONS: Understanding of Microsoft's core business applications 365, Sharepoint, Azure, Outlook and others Update/restore/install and resolve any Windows OS PC problems and run diagnostics as necessary Troubleshoot minor email issues with 365, Exchange and Outlook Troubleshoot and repair PC software and hardware issues Troubleshoot minor printing and networking issues Troubleshoot and evaluate computer slowness and remediate Troubleshoot and resolve Internet issues Assist with user password resets, changes and updates Work with and installing\reloading hard drives and other PC hardware Responsible for managing new computer setups for clients Reimage PC's by working with images Anti-Virus and MDM management and support iPad and mobile phone assistance Assist with MFA issues and resets RESPONSIBILITIES: Support Triage Answer inbound support phone calls and monitor support email and ticket portal for client support requests Create support tickets, and manage the ticket process by assigning, tracking, routing, and redirecting problems to correct resources Prioritize clients support requests in order of most urgent Follow the ticket opening processes and communications to clients to ensure they are aware their request has been acknowledged Triage support tickets to best resource to resolve the issue/ load balance tickets to techs for quickest resolution Continually monitor ticketing system to ensure tickets are addressed quickly, reassigning tickets if needed to ensure a quick response to clients Monitor alerts from all monitoring softwares and assign or close tickets as needed Help Desk Support Provide the first level of support (within your wheelhouse and within the above technical functions list) to all end-users Perform troubleshooting within a timely manner, by not spending more than 15-20 minutes on a ticket without further direction Properly escalate tickets to the next level of support after 15-20, continue to follow up on ticket to learn how the issue was resolved Use ticketing program to track all time and support resolutions Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and outages Follow up with customers, provide feedback and see problems through to resolution Must Document, document, document your service request details, resolution's, technical notes, passwords, end-user information and equipment Very detail-oriented, self-reliant; with the ability to meet established deadlines Other Skills Strong client-facing, enthusiastic with good communication skills Learn and use the available Kappa tools to better support our customers Quick to respond to clients with an understanding approach, and a follow up to customers promptly Successfully work on more than one issue at a time. Multitasking abilities is a must Very detail-oriented, self-reliant; with the ability to meet established deadlines Continue education and personal growth on subjects related to responsibilities Must be client service oriented and believe in teamwork, collaboration, adaptability & initiative. Possesses a drive to ensure clients success and satisfaction Must possess a strong technical curiosity and continued desire to grow Work independently with little instruction, and work tasks without much supervision Have a great work ethic (Made a mistake? Own up to it and learn) Willingness to get the job done right the first time REQUIREMENTS: Five years minimum experience in IT Field Proven working experience in providing help desk support Ability to multi-task and adapt to changes quickly Background check Good driving record Drug testing Flexible occasional nights, holidays and after- hours On-call rotation required Degree in IT is preferred In- office position, company shirts required WHAT IS IN IT FOR YOU?!? Competitive pay Retirement plan with 3% company match Health benefits Time off and paid holiday benefits Enjoy your birthday off Mileage reimbursement Company outings All the office snacks you can eat Work/life balance with a focus on a 40-hour workweek Technology training and certifications i.e. Dell, SonicWALL & other certifications Fun work environment, Kappa is rated "Best Places to Work" 5 years in a row! ADDITIONAL INFORMATION: Valid driver's license and insurance with reliable transportation. This position will require some in-frequent travel to the other client offices as needed. Applicants selected will be subject to a criminal, employment, and motor vehicle background check.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

The DEXIS IOS Sales and Application Specialist is a dental intra-oral scanning expert in end-to-end clinical workflows (from image acquisition to treatment execution) and uses this expertise to exceed territory sales goals through solution selling of the DEXIS IOS product line (NA Commercial Sales IOS Organization). This person will form deep end-customer and distributor relationships as well as supporting the DEXIS imaging field sales team. TRAVEL/LOCATION: Geographic Territory: All of Florida; some coastal Georgia and South Carolina (Charleston up to Columbia) included in territory. The ideal candidate will be based in Central Florida, but we will consider applicants based in other cities in Florida. Travel: Up to 40%. PRIMARY DUTIES & RESPONSIBILITIES: Achieve and exceed sales quotas within assigned territory. Assess and manage sales funnel to drive quota achievement and planning accuracy. Partner with local DEXIS imaging field sales teams to identify new/existing customer opportunities. Assess and communicate territory sales trends. Conduct frequent product DEXIS IOS product demonstrations in-person as well as virtually. Responsible for DEXIS IOS lead generation within assigned territory. Ex. Distributor branch meetings and co travels, trade shows / customer marketing & education events, co travels with the DEXIS imaging field sales team. Regularly review data in CRM and other tools to identify and pursue new opportunities. Perform other duties as assigned. Study competitive and adjacent products, technologies, clinical studies, industry trends, and other general information of interest to customers. Responsible for working with both existing IOS customers and IOS prospects in an account-based management environment to drive product demonstrations and software workflows Drive sales through customer education and product demonstrations to clinicians, clinical staff, and distributor partners. Play a critical role in managing all assigned customer accounts and routinely help triage their needs to the correct department or individual who can assist them. Ability to aggressively support new business, RFP's, Pilots, and assist in closing business in assigned product portfolio with a time-sensitive sales cycle. Develop a deep understanding of assigned software and IOS products with an overall knowledge of all aspects of solutions/products. While following established strategies, work closely with both management and IOS NA Commercial Sales Organization to achieve and surpass established profitable annual sales goals. Manage and maintain a list of references and competitive product offerings. Perform other duties as assigned. Job Requirements: Bachelor's' degree in Business or related fields and/or equivalent education or experience. 2+ years digital dental sales experience is required; we will consider equivalent experience in an alternate role within the dental field. Detailed knowledge of company functions, product capabilities, service options, hardware configurations, productions and marketing policies. Travel Requirement: Ability to travel up to 40%. Working knowledge of Microsoft Office applications. PREFERRED QUALIFICATIONS: Dental IOS sales and support experience is a plus. Past success in IOS sales, support, and training is preferred. Experience in a team sales environment. Strong effective oral and written communication skills with the ability to influence across the organization. The position is a supporting role to multiple call points; must be able to work with a wide variety of individuals and manage time to meet both individual and shared goals Effective time management skills and strong problem-solving skills. Energetic, driven and self-motivated individual with strong interpersonal communication skills, professionalism and customer centric. Ability to problem solve and make customer centric decisions independently. Well-organized and able to work on multiple projects simultaneously. #LI-SC1 #LI-Remote IND-123 Target Market Salary Range: Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans. $80,100 - $120,100 Operating Company: DEXIS Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: ****************************** compliance/posters/pdf/eeopost.pdf. Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

Employment Type: Full Time, Senior-level Department: Information Technology CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Setup, monitor, train, troubleshoot, diagnose, and resolve issues with web conferencing tools including but not limited to: (a) Zoom.gov (b) Skype for Business (c) WebEx (d) Team Meeting (e) Adobe Connect Qualifications. * 4+ years demonstrated ability to set up and disable Zoom.gov accounts. * Demonstrated ability to train over 100 users in all aspects of Zoom.gov use. * Demonstrated ability to diagnose issues with Zoom (audio/video; links, etc). * Demonstrated ability to resolve issues with Zoom. * 4+ years of demonstrated experience in training over 100 users in all aspects of Skype for business. * Troubleshooting all technical issues with users including but not limited: to audio/video issues and resolving issues. * 4+ years of demonstrated experience in setting up and monitoring WebEx training (troubleshooting technical issues with users and resolving issues). * 4+ years of demonstrated experience in all aspects of Adobe Connect (to set up, monitor meetings, train users, troubleshoot issues, and resolve issues. * 4+ years of demonstrated experience in setting up Team Meetings; training over 100 users on Team Meetings; troubleshooting technical issues; and resolving issues. Qualifications: * Must have an undergraduate degree. * Certified trainer in web conferencing (Zoom.gov, Adobe Connect, Skype for business, WebEx). * Must be able to describe differences between basic and licensed accounts, and the advantages and disadvantages of each platform. * Must be a US Citizen upfront. * Must be able to obtain a Public Trust security clearance. Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $56,696.64 - $72,895.68 a year

Information Technology Support Specialist Technology company located in Longwood Florida has an exciting position for an IT Technology Support Specialist. This position supports a nationwide company with, 40 + branch offices and multiple client sites. To successfully perform this job, an individual must be able to satisfactorily perform the responsibilities listed below: General Job Description: Coordinate, manage and implement IT projects for 1000+ user network and offices nationwide. Major Duties and Responsibilities: Implement and coordinate IT projects, monitoring and management of IT systems, network administration, inventory asset tracking, email and email archive portal management, monitoring of backup systems, Windows Server active directory, Office365, SentinelOne Cloud portal and client end point management, reviewing, drafting, and creating Standard IT Operating Policies and Procedures, helpdesk support and end user training. Other duties as assigned. Minor Duties and Responsibilities: Hardware break/fix, Windows 7 and 10 operating systems, Microsoft Office troubleshooting, Imaging desktop and notebook computers for deployment. Qualifications for the Job: A+ Certification and/or Microsoft Certifications a plus but not mandatory. A solid working knowledge of networks, servers, computers, desktops and Microsoft Products such as Microsoft Office 365, Azure Active Directory, Exchange, Teams, SharePoint and operating systems. Key Competencies: Proven experience as an IT Technician or relevant position, excellent communication skills, outstanding organizational and time-management skills, adaptability and project management. Salary: Salaried position, pay depends on experience: list salary requirement. Candidates Must: Be able to lift 50lbs, have a clean driving record and appropriate vehicle insurance coverage. Some travel required.

Job Details Orlando - Orlando, FL Full Time 4 Year Degree DayDescription Empire Office is the largest commercial furniture dealer in the world, with over 78 years of experience and more than 435 full-time employees across the country. We are the preeminent Steelcase dealer in the United States and support a list of more than 500 manufacturers. We partner with best-in-class architects, designers, brokers, craftsmen, and manufacturers to deliver proven workspace solutions. With creative and cost-effective results, we address business challenges and activate brands. Overview Empire Office is currently seeking a Designer/Product Application Specialist in our Orlando office to join our team. This position will hold responsibilities to provide Design services to dealership customers including programming, space planning, and development of topicals, color boards, and digital presentations. Key Responsibilities Create drawings and specifications in CET (ex: Topicals, Furniture plans, 3D Renderings) Revise drawings and specs when required Prepare installation drawings and supporting documents Consistent updates to the Director of Design Work closely with dealership sales and sales admins to ensure accurate plans and specifications Assist with Finish selection and create digital sample boards Spec Check other team members' work as needed Meet with clients, in person or virtually, to understand the client's objectives, desires, and design within their allocated budget Identify areas that need field verification and coordinate actual dimensions with the final plan Inventory existing products; incorporate them in furniture plans and specifications Maintenance of internal reporting systems (i.e. time sheets, tracking design time, project files) Follow Empire Office Design department guidelines and standards for deliverables and project filing. Adhere to deadlines for key deliverables Attend Industry events as necessary Continuing education related to product updates and industry trends Qualifications Skills & Qualifications At least 5 years of dealership experience in the commercial contract furniture industry is preferred Bachelor's Degree in Interior Design, Architecture or related field Proficient in CET, AutoCAD, and Microsoft Office Suite Knowledge of contract furniture lines Working knowledge of applicable building codes, ADA regulations, National Electrical Code; National Fire Code, etc. Experience with Steelcase products is a plus Must be comfortable visiting job sites to take basic field dimensions and furniture inventory Excellent creative thinking, problem-solving skills, and attention to detail Proven organizational and follow-through skills Strong time management skills and ability to multi-task within a fast-paced environment Excellent communication and interpersonal skills with clients, manufacturers reps, and team members Strong presentation skills and must be comfortable attending meetings and interacting with customers, designers, architects, and contractors Works well in a team environment, and has the ability to work longer hours as needed to support the team and meet customer expectations

All the benefits and perks you need for you and your family\: - Benefits from Day One - Paid Days Off from Day One - Student Loan Repayment Program - Career Development - Whole Person Wellbeing Resources - Mental Health Resources and Support Our promise to you\: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: Full Time The role you'll contribute\: Must have ONE of the following valid IT related certifications: • CompTIA A+ • CompTIA Network+ • CompTIA Security+ • Cisco CCNA • ISC2 CC • AWS Certified Cloud Practitioner • Microsoft 365 Certified\: Endpoint Administrator Associate • Microsoft Certified\: Fundamentals series (Azure Cloud, AI, Data, Security etc.) The IT Support Specialist (ITSS) Associate is an entry level hourly position responsible for supporting providers, clinicians, and business professionals that use technology solutions to improve their work processes. This position provides accurate and timely support services for consumer devices. Associate support specialist is responsible for installing, configuring, and troubleshooting all consumer-based hardware, software, and peripherals. This position is a direct interface to the customer on behalf of other Adventist Information Technology (AIT) technical teams and will provide local or remote support and troubleshooting. Essential job duties require participation in on call; use of a personal cell phone for voice and data communications; periodic weekend and night work; travel between locations to provide support as required. This Associate position consults with and receives directions from senior ITSS staff and/or management regarding consumer equipment or work unit problems and malfunctions. Assists with consumer and team training. Provides status reports, problem-resolution summaries and work instructions as required. Responsibilities: • Install consumer-based hardware and software on devices and operating systems. • Provide detailed descriptions within ServiceNow tickets. • Follow AIT standards for devices and software. • Work with enterprise AIT technical and business support teams as required. • Perform preventive maintenance on authorized AdventHealth devices. • Communicate with consumers to provide solutions to technical problems. • Work on projects and special initiatives. • Follow and maintain AIT standard operating procedures for field operations. • Basic level support of audio video (AV) technology. • Reference centralized AIT Field Operations knowledge bases. • Perform basic level repairs for AdventHealth devices. • Work with our designated AdventHealth IT vendors for support. • Meet the standard service level agreement (SLA) for incident and request. • Follow standard procedures for imaging devices. The expertise and experiences you'll need to succeed\: KNOWLEDGE AND SKILLS REQUIRED: • Basic working knowledge of various Internet Browsers. • Familiarity with Microsoft Office suite. • Familiarity with current Microsoft and Mac operating systems. • Basic familiarity with device imaging processes. • Basic knowledge of mobile devices hardware. • Familiarity with projects and time tracking. • Demonstrates effective technical troubleshooting and problem-solving skills, with some supervision. • Basic knowledge of workstation management software. • Familiarity with common peripherals and accessories. • Basic working knowledge of best IT security practices. • Basic understanding of IT network hardware, software, and general concepts. Knowledge and Skills Preferred:

As a Tier 2 Helpdesk Support professional, your primary responsibility is to provide technical expertise and advanced troubleshooting to resolve complex software, hardware, or network-related issues escalated from Tier 1 support or identified through proactive monitoring. You will work closely with Tier 1 support staff, system administrators, and other IT teams to ensure timely and effective incident resolution. Your role requires in-depth technical knowledge, strong problem-solving skills, and the ability to handle escalated user issues. Key Responsibilities: Advanced Troubleshooting: Resolve complex technical issues escalated from Tier 1 support by utilizing in-depth technical knowledge, troubleshooting methodologies, and problem-solving skills. Analyze symptoms, identify root causes, and implement appropriate solutions. Incident Management: Take ownership of escalated incidents and manage them through to resolution within defined service level agreements (SLAs). Collaborate with other IT teams and vendors as necessary to expedite incident resolution. Technical Expertise: Serve as a subject matter expert (SME) for specific applications, systems, or technologies. Stay up-to-date with the latest industry trends, best practices, and emerging technologies related to the supported environment. Knowledge Base and Documentation: Contribute to the creation and maintenance of the knowledge base by documenting known issues, resolutions, and troubleshooting procedures. Ensure accurate and up-to-date documentation to facilitate efficient issue resolution by Tier 1 support and self-service support for end-users. Root Cause Analysis: Conduct thorough investigations to determine the root cause of complex or recurring issues. Collaborate with other teams to implement preventive measures and recommend process improvements to minimize future incidents. Escalation and Collaboration: Collaborate with Tier 1 support staff, system administrators, network engineers, and other IT teams to resolve escalated issues. Provide guidance, advice, and technical assistance to Tier 1 support personnel to enhance their skills and knowledge. Change Management: Participate in change management processes by reviewing proposed changes, performing impact assessments, and ensuring smooth implementation of changes related to the supported environment. Training and Mentoring: Assist in training and mentoring new Tier 2 support staff, sharing knowledge, best practices, and technical expertise to enhance the overall capabilities of the team. Continuous Improvement: Identify areas for process improvement, automation, or streamlining support procedures to enhance efficiency, reduce incident resolution time, and improve user satisfaction. Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience in a helpdesk or technical support role, with a focus on Tier 2 or higher support. In-depth knowledge of operating systems, network protocols, software applications, and hardware components. Strong troubleshooting and problem-solving skills, with the ability to analyze complex issues and develop effective solutions. Familiarity with ITIL best practices and incident management processes. Strong knowledge with our ticketing systems, remote support tools, and system monitoring tools. Excellent communication skills, both verbal and written, with the ability to convey technical concepts to both technical and non-technical stakeholders. Ability to work well in a team environment, collaborating with cross-functional teams to resolve issues. Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Customer service orientation and a commitment to delivering high-quality support. Relevant certifications (e.g., CompTIA N+, Microsoft Certified Administrator Associate) are a plus. Communication and Reasoning Skills Clear and concise communication: Tier 2 support personnel must have excellent verbal and written communication skills. They should be able to articulate technical concepts and complex information in a clear and understandable manner to both technical and non-technical stakeholders. Using simple language, avoiding jargon, and adapting communication style to the recipient's level of understanding are important aspects of effective communication. Active listening: Active listening is crucial for understanding the details and nuances of complex issues reported by users or escalated from Tier 1 support. Tier 2 support staff should listen attentively, ask relevant questions to gather comprehensive information, and demonstrate empathy to build rapport. Active listening ensures accurate issue comprehension and enhances the ability to provide targeted solutions. Logical reasoning and problem-solving: Tier 2 support requires strong logical reasoning and problem-solving skills. Helpdesk professionals in this role need to analyze complex issues, evaluate multiple variables, and use deductive reasoning to identify potential causes and solutions. They should possess a systematic approach to problem-solving and be able to break down complex problems into manageable components for effective troubleshooting. Technical expertise: Tier 2 support personnel should have a deep understanding of the supported technologies, systems, and applications. They need to stay updated with the latest industry trends, best practices, and emerging technologies relevant to their role. Strong technical expertise enables them to provide accurate and efficient solutions to complex issues. Collaboration and knowledge sharing: Tier 2 support professionals often collaborate with Tier 1 support staff, system administrators, network engineers, and other IT teams. They should possess strong interpersonal skills and the ability to work effectively in a team environment. Sharing knowledge, collaborating on issue resolution, and offering guidance to Tier 1 staff contribute to overall team success. Analytical thinking: Tier 2 support involves analyzing data, logs, and system information to diagnose and troubleshoot complex issues. Helpdesk professionals in this role should be adept at analyzing data, recognizing patterns, and drawing insights to make informed decisions. Strong analytical thinking enables them to identify trends, potential risks, and opportunities for process improvements. Flexibility and adaptability: Tier 2 support often encounters unique and varied challenges. Helpdesk professionals should be adaptable and flexible in responding to changing situations, new technologies, and evolving user needs. They should be open to learning new skills and approaches to enhance their problem-solving capabilities. Customer service orientation: Tier 2 support is customer-facing, and a strong customer service orientation is important. Helpdesk staff should maintain a positive and helpful demeanor, ensuring prompt and effective support. They should strive to exceed user expectations and provide a satisfactory user experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is constantly required to sit and use hands to type and operate computer and mouse. The employee is frequently required to talk, hear, bend and twist neck. The employee may be required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision. The employee is required to have a valid driver's license and be capable of driving long distances. Employee may be required to use their personal vehicle for business purposes. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will spend most of their time in a typical office environment. The noise level in the work environment is usually moderate, but can occasionally be loud. The employee will be exposed to other work environments as needed based on project work at client sites. On occasion, the employee may be required to travel outside the typical i-Tech service area.

Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements. 2-5 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed. Responsibilities This is a requirement is for Oracle Financial Services PrimeSourcing division. We are a part of Oracle Financial Services Global Business Unit (FSGBU) business unit and our specialized solutions address the unique business needs of banking and financial institutions, enabling them to make more informed business decisions and serve customers better. We are looking for L2 Technical Support Lead (Application Support) with experience in DevOps at Oracle Financial Software Services Inc at Nashville (TN) /Lake Mary (Florida)/ Pittsburgh (PA). Experience in AppDynamics & Splunk tool is preferable & Hands-on Scripting experience (Python/ Shell /PowerShell) in Unix/Linux platform is desired Senior technical lead to provide L2 production support for critical shared services platforms. Individual will work closely with the application development teams and infrastructure support groups to ensure systems are highly available. Performs moderate to complex troubleshooting as a subject matter expert in one or more applications. Maintains and supports applications and their operating environments. Responds to alerts, performs root cause analysis and uses procedures and documentation for issue resolution. Works to ensure appropriate monitoring and alerting setup. Monitors applications and respond to incidents. May lead or partner with other team members on the analyzing of moderate to complex issues. Perform ongoing health checks and validations after changes or significant incidents. Provides input and recommendations for technical solutions on application problems. Perform diagnostics and troubleshooting for more complex issues. Escalate to second level application or infrastructure support when necessary. Designs and implements automation for manual processes. May mentor or provide guidance for junior team members. Contributes to the achievement of related teams' objectives. Bachelor's degree in computer science or a related discipline, or equivalent work experience required. 4-6 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus Skills Preferred - DevOps, Oracle, Unix, Shell, Java

Company Overview: We are a leading IT solutions provider specializing in comprehensive technology services. Our team is dedicated to delivering innovative solutions that empower businesses to achieve their goals through technology. Position Overview: We are seeking a dedicated and detail-oriented Production Support Technician to join our dynamic team. This entry-level position offers hands-on experience with programming, installing, and handling IT equipment such as tablets, laptops, and phones. The ideal candidate will have a basic understanding of IT equipment and a strong desire to build a career in the IT or computer-related field within our solutions-based warehouse environment. Key Responsibilities: Equipment Setup and Configuration: Assist in the programming, installation, and configuration of IT devices, including tablets, laptops, and phones, ensuring they meet operational standards. Troubleshooting and Maintenance: Identify and resolve technical issues related to hardware and software, performing routine maintenance to ensure optimal functionality. Inventory Management: Maintain accurate records of equipment inventory, track device allocations, and assist in managing stock levels. Quality Assurance: Conduct inspections and tests on equipment to verify proper operation before deployment. Documentation: Create and update technical documentation, including setup procedures and troubleshooting guides. Collaboration: Work closely with team members to support ongoing projects and contribute to process improvement initiatives. Qualifications: Education: High school diploma or equivalent; technical certifications or coursework in IT-related fields are a plus. Technical Skills: Basic understanding of IT equipment and familiarity with operating systems and software installations. Communication Skills: Ability to follow instructions and work effectively within a team environment. Problem-Solving Skills: Basic analytical skills with the ability to identify and resolve technical issues. Physical Requirements: Ability to lift and move equipment as necessary. Benefits: Competitive salary with opportunities for overtime. Comprehensive training programs to enhance technical skills. Career advancement opportunities within the company. Supportive and collaborative work environment. Application Process: Interested candidates are invited to submit their resume and a brief cover letter outlining their interest in the position and relevant experience. Equal Opportunity Employer: CAREERXCHANGE® is an Equal Opportunity Employer. For additional opportunities, please visit www.careerxchange.com. Note: This position is ideal for individuals looking to start their career in the IT field and gain practical experience with a variety of technologies. #CXCMarch

OneRail is seeking a Delivery Support Specialist, Team Lead. The Delivery Support Specialist, Team Lead opening that is currently available MUST be available, willing, and able to work 8-hour shifts between the hours of 7:00 PM to 8:00 PM Monday through Friday (and some weekends). All Delivery Support Specialist, Team Leads receive a $3.00 per hour pay differential in addition to a $.60 per hour pay differential if the team member is bilingual (Spanish/English). An additional pay differential of $1.00 per hour is provided when working weekends. To be eligible for consideration, candidates must meet the following criteria: Must be an internal candidate (external candidates will not be considered). Must have at least six months of employment in current role. May not currently be on a Performance Improvement Plan (PIP). Please note that if you do not meet the qualifications to be eligible for consideration for this role, your application will be automatically rejected Responsibilities: Coach, train, and mentor Delivery Support Specialists as necessary. Monitor the delivery lifecycle from courier acceptance to proof of delivery, including but not limited to; tracking and troubleshooting, problem resolution, and customer communication. Coordinate with our delivery partners according to availability and requirements to ensure delivery is executed most cost-effectively while meeting customer SLA. Communicate as needed with the delivery partners to resolve any exceptions that may occur during the delivery. Communicate escalations on time for the issue to be resolved with the least amount of customer impact. Assist with procedure optimization of scheduling deliveries from our clients. Complete order data entry and dispatch if needed. Ability to recognize and prioritize tasks based on urgency. Engage with the shipper, courier, and guest/end customer as needed. Requirements: Internal experience as a Delivery Support Specialist required You must be located in Orlando, Florida Demonstrated skills in managing multiple priorities Ability to monitor and execute across multiple tasks at any given time Quick decision-making skills Computer proficiency with web-based applications Strong communication abilities Excited to be a part of a team environment Strong people skills About OneRail OneRail, headquartered in Orlando, FL, is the emerging leader in Final Mile delivery technology. Our OmniPoint SaaS platform uses proprietary algorithms and artificial intelligence to power efficient same-day delivery programs for major companies like Lowe's, Pepsi, American Tire Distributors, and Advance Auto Parts. OmniPoint is the cornerstone of OneRail's integrated final mile delivery solution. Capture. Within moments of a purchase that requires same-day delivery, OmniPoint captures a shipper's “demand signal” from their POS, ERP, or e-commerce system: what was ordered, where it is, where it's going, and when it needs to be there. Optimize. OmniPoint uses this data to specify the optimal vehicle for the order's size and weight, as well as any extra services required. OmniPoint then calculates all-in shipping costs and optimizes delivery routing. Execute. Customers can direct deliveries to their fleet, or OneRail's nationwide network of 12 million couriers available 24/7/365. Support. Deliveries can be supported as they occur by OneRail's skilled Exceptions Assist team to handle unforeseen delivery issues on the customer's behalf. Follow Up. OmniPoint enables the consumer or receiving business to track their order delivery in real time and provide feedback through a customer-branded interface. OneRail has been recognized by Gartner as one of the most innovative solutions in the Final Mile delivery space. We ranked in the top 100 of the Inc. 5000 list of the fastest-growing US private companies in 2022 and 2023 and received an Inc. Best Workplace award in 2023. Regular, Full-time Team Member Benefits Competitive base compensation Health and wellness Insurance with generous company contribution (medical, dental, vision) Company-paid life insurance, short-term and long-term disability 4% 401K match with immediate vesting of Company match Continuing Education Opportunities Flexible/Open (Uncapped) Paid Time Off (PTO) Policy for Salaried Team Members* Competitive Paid Time Off (PTO) Policy for Hourly Team Members* Generous Company-paid Holidays Onsite Team Member Job Perks Relaxed/casual work environment Standing desks Recreational and Video games Large breakroom and lounge Stocked kitchen and fridges Cappuccino machine Onsite restaurant and daily food trucks Offices conveniently located with quick access to I-4, SR-528, and Florida's Turnpike Ample free parking OneRail's Travel Policy for Remote Team Members While OneRail allows remote work for certain posted roles, noted as "Remote Work Available" on the Company's website, a core requisite for all roles is that team members be willing and able to occasionally travel to OneRail's Orlando, Florida headquarters. All team members are required to participate in on-site onboarding at the onset of employment and then on an as-needed basis thereafter, as a condition of their employment. To view more details about what is like to work at OneRail, or to view a full list of career opportunities, please visit ********************************

Compensation Salary Schedule To provide specialized support and coaching services related to Math instruction at secondary schools to achieve district goals. Responsibilities and Qualifications QUALIFICATIONS: Bachelor's Degree from an accredited institution required. Master's degree preferred. Ed. Leadership certification preferred. Valid Florida teaching certificate or have applied to obtain a Florida teaching certificate. One (1) year coaching or teacher leader experience to include leading professional learning and using coaching competencies. Three (3) years of teaching required secondary math preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of teaching and learning processes. Knowledge of the program area of responsibility. Knowledge of organization and management theory and practice. Knowledge and commitment to decentralized decision-making and accountability for results that facilitate creative processes toward achievement of district goals. Knowledge of math education theory and practice. Ability to work and communicate effectively with people to focus resources (both human and financial) toward the achievement of district goals. Ability to facilitate group processes in consensus building, conflict resolution, planning and decision making. Ability to support 6th grade Math- Geometry content. Understands that quality teaching and learning are the essential processes and product of public schools and has the ability to focus human and financial resources toward this goal. REPORTS TO: Senior Administrator, Secondary Math; Director, Secondary Curriculum and Instruction Services SUPERVISES: N/A MACHINES, TOOLS, EQUIPMENT: Machines, tools, equipment, electronic devices, vehicles, etc., used in this position. Telephone, Computer, (Personal Computer and Mainframe), Automobile, Copier PHYSICAL REQUIREMENTS: Describes physical conditions of this position. Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated as Light Work. PHYSICAL ACTIVITY: Physical activities of this position. Percent of a typical day involved in each applicable activity is noted. Percentage 70 Sitting: Resting with the body supported by the buttocks or thighs. 10 Standing: Assuming an upright position on the feet, particularly for sustained periods of time. 10 Walking: Moving about on foot to accomplish tasks, particularly for long distances. 5 Bending: Lowering the body forward from the waist. 5 Reaching: Extending hand(s) and arm(s) in any direction. 5 Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position through the use of the upper extremities and back muscles exerting up to 10 pounds of force. 80 Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm. 70 Grasping: Applying pressure to an object with the fingers and palm. 90 Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which detailed or important spoken instructions must be conveyed accurately, loudly or quickly. 90 Hearing Acuity: The ability to perceive speech and other environmental sounds at normal loudness levels. 90 Visual Acuity: The power to see at a level which allows reading of numbers and text, operation of equipment, inspection of machines, etc. Note: Will total more than 100 percent as several activities may be performed at one time. WORKING CONDITIONS: Conditions the worker will be subject to in this position. Indoors and Outdoors: The worker is subject to both environmental conditions. Activities occur inside and outside. PERFORMANCE RESPONSIBILITIES: ∗ Manifests a professional code of ethics and values. ∗ Responds to internal and external customers in a timely, accurate, courteous, and empathetic manner representing OCPS in a positive light. ∗ Models the routine, intentional and effective use of technology in daily work, including communications, organization, and management tasks. ∗ Develop and provide support to schools, both centrally and site based. Create and administrator professional development in areas of content. ∗ Provide support and expertise as requested by schools and learning communities for secondary Math. ∗ Keep the Director, Secondary Curriculum and Instruction and Senior Administrator, Secondary Math informed of current critical issues and incidents about which he/she should be aware. ∗ Coordinate activities associated and professional development opportunities with districtwide consistency within their discipline(s). ∗ Provide district leadership regarding current trends, best practices and promising innovations in educational programs and processes or in areas of assigned responsibility. ∗ Assist instructors to increase the effectiveness of standards-based instruction in secondary Math. ∗ Develop and revise curriculum resources materials to support continual improvement of instruction in secondary mathematics. ∗ Follow the district's policies and procedures as related to all HRMD guidelines, executive limitations, and the district's instructional initiatives. ∗ Follow the district's policies and procedures as related to fixed assets. ∗ Develop leadership in subordinates. ∗ Responsible for keeping up to date on current technology being used by OCPS. With the support of the district, attends training to ensure skill level in various technologies is at the level required to perform in current position. ∗ Responsible for maintaining timely and accurate information and accountable for the quality of information maintained by those they supervise. ∗ Responsible for self-development and keeping up to date on current research, trends, and best practices relevant to the area of responsibility. Perform other duties and responsibilities as assigned by the supervisor. ∗ Essential Performance Responsibilities TERMS OF EMPLOYMENT: Non-bargaining unit compensation plan, twelve months, 8.0 hours per day. EVALUATION: Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of personnel. 04/24/2024

Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 2+ years of job-related experience, or a Master's degree. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: As a Senior Support Engineer at Cape Canaveral for the Fleet Ballistic Missile Program you will be a member of the Guidance Test Support Team a cross functional team responsible for supporting testing of the D5 Guidance System. You will perform technical functions in support of engineering activities such as set up, operation, maintenance, modification, circuit testing, calibration and troubleshooting of electronic or electro-mechanical components and systems. We encourage you to apply if you have any of these skills or preferences: Troubleshooting Electrical Components Overhead Crane Operator Wire wrap Crimp Solder What sets you apart: Team player who thrives in collaborative environments and revels in team success Test equipment operation Commitment to ongoing professional development Superior communication and collaboration skills Logistics knowledge Exercise creative thinking and ideation to advance our business performance. Computer literate in Microsoft Office KNOWLEDGE SKILLS AND ABILITIES Ability to Acquire job skills and learns company policies and procedures to complete routine tasks. General knowledge and proficiency in the use of related tools and equipment Ability to fabricate simple hardware as required. General test equipment knowledge Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, health care benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace options: This position is fully onsite. While onsite you will be part of the NOTU Facility at Cape Canaveral Space Force Station. Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $80,024.00 - USD $86,589.00 /Yr. Company Overview At General Dynamics Mission Systems, we rise to the challenge each day to ensure the safety of those that lead, serve, and protect the world we live in. We do this by making the world's most advanced defense platforms even smarter. Our engineers redefine what's possible and our manufacturing team brings it to life, building the brains behind the brawn on submarines, ships, combat vehicles, aircraft, satellites, and other advanced systems. We pride ourselves in being a great place to work with this shared sense of purpose, committed to a diverse and exciting employee experience that drives innovation and creates a community where all feel welcome and a part of something amazing. We offer highly competitive benefits and a flexible work environment where contributions are recognized and rewarded. To see more about our benefits, visit ************************************************************* General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day in this territory You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.