Support Specialist Jobs in Columbus, OH

Russell Tobin is looking for a Technical Support Representative based in Columbus OH for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Job title: Customer Supp/Account Rep-Sr -IT Location: Columbus OH Duration: 6 months Pay rate: $21.00/hour Executive Summary: The Service Desk Chat Agent is the first point of contact that support end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first call resolution and identifying opportunities to streamline/automate agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class service. Expectation of Role: • Customer Service Skills: o Demonstrate active listening in order to gain an accurate understanding of the situation o Being empathetic to the customer's situation while also showcasing advocacy and ownership of seeking resolution o Acknowledging the sense of urgency for resolving the issue o Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding • Communicate effectively: o Producing accurate detailed documentation consumable by end users, level two support, and problem management o Maintain professionalism and netiquette to ensure messages are received as intended o Respond timely via the chat platform to prevent delay or frustration o Clearly document actions taken in ticketing record for tracking and data analytics • Technical Proficiency: o Leverage the chat tooling and ticketing platform effectively o Provide high quality end-user technical support, related to enterprise software and hardware o Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components • Culture Carrier: o Demonstrate the ability to collaborate with others o Display a safe and positive attitude o Adhere to policies and procedures and act in the best interest of the overall firm Qualifications: • Excellent customer service skills required • Excellent communication skills required • Problem solving skills • Self Motivated • Two to five years of chat experience • Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment • Preferred work experience in technical support role but not required Required Education: • High school diploma or GED with relevant work experience Benefits Disclosure “Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”

What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Location Raymond, Ohio Job Purpose Lead NA regional manufacturing data reporting system (MDRS) as the business system expert by developing and directing system strategy, standardization and diffusion across all North American manufacturing plants ensuring robust, repeatable, and controlled processes are in place to maximize business value and support plant characteristics enhancement. Key Accountabilities Drive the development and implementation of strategies including plans & targets to standardize, improve the business operating capabilities of the MDRS system for the region. Lead projects/themes of varied complexity and scope through collaboration with team (plant, IT, regional engineering) including current system enhancements and feasibility studies for future products. Work effectively with local plant departments and regional IT to ensure system standards are created, documented, and sustained Complete testing, verification, and documentation of system changes. Confirm system requirements are met during appropriate UAT timing and assure countermeasure application on system before change release. Oversee standard training program for system use and deliver when required Qualifications, Experience and Skills Bachelors degree related to process, manufacturing management, industrial or systems engineering or other equivalent degree with the required experience 6+ years experience in Process Engineering or Manufacturing Systems with a focus on the automotive industry w/ Bachelors degree 8+ years experience with relevant responsibilities Systems technology experience, knowledge of process engineering, business analysis skills, project management, process project design & implementation, change management, MS Office. Thorough understanding of Honda Philosophy and Core Values Workstyle Hybrid position, preferred Ohio site 90% office, 10% production floor (go to the spot) Travel to plant or special assignment What differentiates Honda and make us an employer of choice? Total Rewards: • Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) • Paid Overtime • Regional Bonus (when applicable) • Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) • Paid time off, including vacation, holidays, shutdown • Company Paid Short-Term and Long-Term Disability • 401K Plan with company match + additional contribution • Relocation assistance (if eligible) Career Growth: • Advancement Opportunities • Career Mobility • Education Reimbursement for Continued Learning • Training and Development programs Additional Offerings: • Tuition Assistance & Student Loan Repayment • Lifestyle Account • Childcare Reimbursement Account • Elder Care Support • Wellbeing Program • Community Service and Engagement Programs • Product Programs • Free Drinks Onsite Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Our Client, an One of the Largest Utilities Company in the US, is looking for a Cybersecurity Analyst to join their team in Columbus, OH! Pay: $50-65/hour Hybrid Schedule: will start on first shift but may transition to 2nd shift later on. ***This is a 4 Month Contract to Hire Position (will go perm after 4 months!*** As the Cybersecurity Analyst, you will investigate and improve security infrastructure in support of Procurement and Payment Processing systems. You will respond and participate in investigations related to security breaches, incidents, and outbreaks in alignment with NiSource IT Management and Security Service providers. Responsibilities Work closely with IT Service Delivery, IT Operations, IT Support Services, and business unit professionals, project managers and other areas of NiSource, and Service Providers to perform and/or support operations processes, including procurement and payment processing, working on optimization, and expense management related to infrastructure services. Help drive resolution of security operational and service-based issues, reviewing, analyzing and reporting on Service Provider operations, as directed by the Manager IT Security Operations Resolve or escalate issues related to security operations in a timely manner Work closely with NiSource project managers and Service Provider personnel to help track and monitor projects that meet business needs and adhere to agreed-upon service levels (e.g., budget, schedule, quality) Confirm that Security Services supporting and procedures documentation is available and kept up-to-date Participate in coordination of efforts of the Cyber Incident Response Team (CIRT) " Required Skills & Experience 4-5 years of experience in security services or security analysis, deployment and support Knowledge of IT security tools and components, trends and best practices IT security skills in penetration testing, intrusion detection systems, firewall deployment and management, vulnerability assessments, incident response and patch management - all a plus Experience in IAM, PAM, network security, endpoint security, data security and/or application security

Dexian is seeking a AML/BSA Specialist for an opportunity with a client located in Columbus, OH. Responsibilities: Responsible for fulfilling the Anti-Money-Laundering/Bank Secrecy Act requirements through identification and investigation of suspicious activity Analyze customer account transactions to detect suspicious activity and make decisions on appropriate action to take Work cooperatively with business line to establish procedures for identifying suspicious customer transactions, specific to money laundering, including the proper method for reporting such activity to the anti-money-laundering group Provide guidance, support, and recommendations to business lines regarding customer AML risk ratings and account activity Based on the outcome of the investigation, analyze and determine whether or not a Suspicious Activity Report (SARs) must be filed with the Federal Government for any identified suspicious activity Work cooperatively with internal departments, financial institutions, and local, state or federal authorities to obtain and analyze necessary info Requirements: Bachelors Degree or 2-3 years of related experience Law, Fraud or AML background strongly preferred Ideally those with degrees in Business, Finance, Economics, Banking, Journalism, Criminal Justice, JD, or Law Enforcement and some job related experience in those fields or banking Basic understanding of Bank Secrecy Act (BSA)/AML laws and regulations Proficient computer skills, especially Microsoft Office applications (Excel, Word) The ability to work independently and confidently with WFH is also important Excellent communication skills - both verbal and written Displays positive attitude and high aptitude for learning and growth Extracurricular activities during college Knowledge of Anti Money Laundering, Bank Secrecy Act, US Patriot Act is a plus Research The ability to analyze and write based upon the analysis conducted is critical Time management Any practical experience then have in applying those skills is a plus on the resume as well W2 Only Desired Skills and Experience AML/BSA Specialist W2 Only Must have strong writing experience, attention to detail and willingness to learn. Law, Fraud or AML background strongly preferred On site hybrid in Columbus, OH Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Assigns defect severity, and manages defects throughout the project Identifies any potential quality issues per defined processes and escalates potential quality issues immediately to management. Ensures all aspects of testing, such as manual execution, regression, automation, and performance testing, are completed within the desired time. Maintains the regression test bed to meet changing requirements. Participates in off-hour production releases as needed Works under moderate supervision with some latitude for independent judgement and problem solving. Uses tools such as Postman, Thunderclient, Jmeter, GIT, Jenkins, SOAP UI, SQL Server Job Requirements: •Bachelor's degree in computer science, MIS, Engineering, or a related technical field. Exposure to API Automation 5 years of testing experience Must have experience working in Rest APIs Strong technical knowledge with a good understanding of software development principles, QA Framework/Basic Test Methodology, and project lifecy Excellent verbal and written communications skills; ability to explain system issues clearly and concisely and establish effective working relationships High motivated with strong organizational, analytical, and problem-solving skills. Ability to effectively prioritize and execute tasks in a high-pressure environment. Willingness and drive to learn and understand detailed software solutions Proficient in Quality Management Software and related processes Preferred Requirements: •Experience with Azure Devops Previous experience working with Money Movement Initiatives Agile Certifications

Basic Function The job description entails overseeing and coordinating preconstruction activities to ensure the successful planning and execution of construction projects. This role involves optimizing project outcomes by focusing on value engineering (VE), constructability, and preconstruction activities. The individual is responsible for guiding project teams from the initial planning stages through to construction, ensuring attention to detail and expertise in project analysis. The position involves analyzing project requirements, drawings, and specifications to identify opportunities for value optimization while ensuring quality, performance, and functionality. The role also includes assessing project designs for feasibility, practicality, and alignment with industry standards and best practices through constructability review. Moreover, the individual is responsible for researching pre-design regulatory activities such as permitting, zoning, and building codes while working collaboratively with Sales, Preconstruction, and Operations to align project goals and facilitate collaboration with architects, engineers, consultants, and specialists for a smooth transition from planning to construction. Overall, the job requires a hands-on approach to overseeing preconstruction activities, ensuring adherence to standards and optimizing value while maintaining project quality and functionality. The individual will play a key role in the initial project stages by collaborating with various stakeholders to ensure alignment and a seamless transition from planning to construction. The position requires a detail-oriented and experienced professional with expertise in value engineering, constructability, and preconstruction. Essential Function(s) Value Engineering (VE) o Perform value engineering and analysis to optimize costs, schedule, quality, reliability, maintainability, performance, and human performance. o Lead multi-disciplinary teams in value engineering efforts, leveraging expertise in Society of American Value Engineers, International core competencies. o Collaborate with architects, engineers, contractors, and consultants to develop innovative solutions aligned with project needs. o Conduct cost/benefit analysis to assess design impacts, materials, equipment, and labor. o Review construction plans and specifications to identify value engineering opportunities. o Facilitate workshops and meetings with stakeholders to generate cost optimization ideas. o Identify and eliminate unnecessary costs while maintaining project quality and integrity. o Recommend alternative construction methods and materials that enhance value without sacrificing performance. o Monitor project progress and costs to ensure effective implementation of value engineering recommendations. o Document value engineering items and track impacts throughout project lifecycle. o Continuously seek opportunities to enhance value and efficiency in the construction process. o Apply value engineering solutions within the design-build process to enhance project outcomes. Constructability o Lead constructability review process on assigned projects. o Review design documents and analyze drawings to identify constructability issues. o Collaborate with design teams to address concerns and provide feedback on alternatives. o Evaluate constructability against project budgets, estimates, and schedules. o Engage project teams and facilitate constructability workshops. o Conduct constructability reviews and risk assessments. o Recommend design modifications and material substitutions. o Assist in developing construction plans, schedules, and budgets. o Ensure compliance with construction plans, specifications, and codes. o Prepare and present constructability reports to project stakeholders. o Monitor construction activities and implement quality control measures. o Stay updated on industry best practices and innovative construction methods. Preconstruction o Assist with project planning, site selection, and scope refinement. o Manage consultant and contractor relations. o Develop project schedules and budgets. o Conduct regulatory research and analysis. o Evaluate cost comparisons and alternatives. o Support other preconstruction activities as needed. Cross-functional o Provide leadership to teams and drive continuous improvement. o Document lessons learned. o Provide guidance and support to construction teams, including Sales, Preconstruction, and Operations. o Other duties as required to ensure project success. Organizational Relationship(s) Reports to: VP, Preconstruction Direct Reports: None Skills o Quality and safety focused. o Excellent communication and organizational skills. o Ability to work well in a team and independently. o Organizational savvy with ability to communicate effectively with clients and understand their needs. o Information seeking and experience with VE and constructability principles and practices. o Strong ability to manage processes and priorities. o Knowledge of construction principles and best practices required. o Ability to develop and maintain a CPM schedule. o Must be able to read and interpret drawings and specifications. o Ability to perform and be proficient in geometric and mathematical calculations. o Experience with construction safety best practices and OSHA requirements. o Skilled at basic computer systems and software. o Procore, WinEst, Planswift, Bluebeam, and Microsoft Office products knowledge desired. Education Degree in Civil Engineering, Civil Engineering Technology, Construction Management, or related field. Certified Value Specialist (CVS) or Value Methodology Associate (VMF) certification from SAVE International is desired. CPR/AED certificate and 30-hour OSHA training preferred. Experience Ten (10) or more years' construction management experience in the design-build space required, preferably in preconstruction. In some cases, EXXCEL will train individuals without an engineering degree to perform the job. Construction experience, such as warehouses and industrial spaces, is highly valued. Experienced at dealing with contracts, subcontractors, and clients at a high-level. EXXCEL Team Benefits Health Insurance, including pharmacy co-sponsored by EXXCEL 401k - Employer match on 100% of employee 401k salary referral up to 5% Long- and short-term disability provided by EXXCEL Life and AD & D Insurance provided by EXXCEL Generous paid time off policy Dental & vision insurance

We are seeking detail-oriented individuals to join our Timekeeping Issue Resolution Team, responsible for handling 30-50 timekeeping issues per day. This role follows a tiered priority system (with Tier 4 being the lowest and Tier 1 the highest), and new team members will begin with Tier 4 cases, which do not impact payroll. This position is highly process-driven, requiring careful categorization and coding of cases before resolving them. The first phase involves identifying the tier and sorting requests accordingly, while the second phase focuses on resolution, requiring critical thinking and problem-solving skills. While the role involves repetitive processes, each case presents a unique challenge, making every day an engaging problem-solving experience-almost like solving puzzles! Key Responsibilities: Review and process 30-50 timekeeping issues daily Identify and classify issues based on the tiered priority system Accurately code and sort cases before resolution Investigate and resolve timekeeping discrepancies with critical thinking Ensure accuracy and compliance with company policies

Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you interested in assisting researchers in training the next generation of audio machine-learning models? This research aims to improve the models' understanding of human speech and requests and make them more friendly and compassionate. Requirements: Native fluency in English Ability to express a wide range of emotions through voice Ability to record in a quiet environment without background noise Access to an at home recording studio Experience with any voice-related work (e. g. , voiceover acting, podcasting, audio narration) Access to a high-fidelity microphone for recordings Nice to Haves: Background in on-screen or on-stage acting, classical voice training, or vocal music Access to an audio interface device Responsibilities: Record short conversations that convey different emotions, accents, and audio modulations Review and provide feedback on recordings made by other users Review and edit scripts Ensure high-quality audio by maintaining clear, professional recordings Save files to Audacity and maintain organized file management You can view responses to frequently asked questions here - FAQ Document Payment: Currently, pay rates for core project work for voice recording are up to $40 USD per hour. Note: Candidates based in the states of Illinois, Texas, and Washington are currently not eligible. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier. ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.

Here at Lower, we believe homeownership is the greatest wealth creator in America today. Our goal is to make homeownership accessible to more people. We also know the path to get there can be daunting; but it doesn't need to be. As a mission-driven fintech, everything we do revolves around simplifying the home buying process. Through our growing family of companies and products, our team meets customers where they want to do business at every step of the journey. Lower has originated, underwritten, and funded tens of billions of dollars in home loans and offers an industry-leading customer experience with ratings of 4.8 on Trustpilot, 4.9 on Google, 4.9 on Zillow, and A+ from the Better Business Bureau. We innovate through technology, but our people are what sets us apart. Job Description: IT Support Analyst II provides advanced technical support, troubleshooting, and customer service for end users. This role is responsible for diagnosing complex IT issues, assisting with IT training, and supporting IT infrastructure. IT Support Analyst II also collaborates with vendors and escalates unresolved issues to higher-tier support teams when needed. What you'll do: Serve as the first or second point of contact for users experiencing technical issues. Diagnose, research, and resolve advanced hardware, software, and network-related problems. Assist with managing and maintaining IT assets, including computers, peripherals, and mobile devices. Provide technical guidance to Tier 1 analysts and assist in training new team members. Escalate unresolved technical issues to Tier 3 (IT Engineer) support when necessary. Work with vendors and internal stakeholders to develop and maintain IT training content. Assist with the onboarding and offboarding process, including provisioning and deprovisioning user accounts. Maintain and update IT documentation, knowledge base articles, and troubleshooting guides. Identify recurring IT issues and recommend solutions to improve system efficiency. Maintain a high level of customer service while working in a fast-paced IT environment. Perform other duties as assigned. Who you are: Minimum 6 months of helpdesk or IT support experience required. Strong customer support skills and ability to communicate technical concepts clearly. Experience troubleshooting Windows OS, Microsoft 365 applications, and network connectivity issues. Strong problem-solving ability and attention to detail. Ability to multitask and prioritize issues effectively. Knowledge of IT security best practices, including user account management and endpoint protection. High level of professionalism and ability to maintain confidentiality. Able to lift at least 50 pounds for IT hardware deployment. Why you'll love working at Lower: You'll be surrounded by talented, dedicated people who believe in the company's mission. You'll be able to shape the future of Lower's user experience. You'll join a locally and nationally recognized best place to work that values promotion from within. There is opportunity for professional growth and development. Plus: Competitive compensation plan Extended benefit offerings including: Medical/dental/vision Paid holidays Paid time off Parental leave Life insurance Short- and long-term disability 401K with company match Discount on home mortgage refinances or purchase Job Type: Full-time Work Location: on-site, Columbus, OH Pay: $25- $32 Hourly Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation - Help Desk Analyst 1/HDA1 (Pos. - 1) Duration of Contract 1 Months + Extendable Interview Type In Person Only Location: Columbus, Ohio, 43223, Qualifications · Understanding of Desktop Support and Software Licensing Services. · Uses creativity and innovation to automate and streamline processes and procedures. · Understands customer support, likes to work with people and can ensure that the customer is satisfied. · Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause. · Working knowledge of Excel spreadsheets. · Strong communication/leadership skills. · Strong influence, collaboration and negotiation experience. · Ability to collaborate with supporting resources across business and/or functional lines. · Have excellent oral and written skills/possess strong meeting and work session facilitation skills. · Act as the escalation point for high priority support issues. · Ability to interpret end user license agreements. · Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets). · Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements (Software installation requests). · Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. · Must be knowledgeable in the English language/speak clearly and understandably use the English language. Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com

Job Responsibilities: Responsible for the support and troubleshooting of hardware and software problems for desktop and laptop computers. Installs hardware and software on workstations. Sets up and maintains network and telecommunications systems. Troubleshoots LAN, server and connectivity issues. Utilizes ticketing system, when necessary. Re-images computers, perform data migrations and restorations, and conducts remote problem solving when required. SKILL SET Possess a working knowledge of hardware components, hardware configurations, and have strong software experience. Excellent customer service skills to work effectively with clients and vendors. Excellent documentation skills. Practical problem solving skills and solid trouble shooting skillset. Possess excellent organizational skills. Possess excellent oral communication skills. Ability to work well with other people in a team oriented environment. Ability to install/deploy Windows / Apple based computers. Must be self-motivated and work with minimal supervision. Must be able to set priorities and be flexible in a fast paced environment. Ability to train end users. Additional Information To discuss on this opportunity feel free to reach Raghu Varun Call on ************ or email your resume to ************************

We are seeking an IT Help Desk Technician! Franklin County, OH Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual. This position will be responsible for providing a professional level of technical support to all employees, providers, interns, temporary staff and contractors at all of our locations across the State of Ohio. This support will consist of hardware, software, system, telecom, and technology troubleshooting, installation, configuration, maintenance and problem resolution. Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for technical support which may require the helpdesk technician to research and follow-up on problems that could require additional resources. The pay range for this position is $25.66 - $30.06 per hour based on experience, education, and/or licensure. Essential Functions: Provide first-level technical troubleshooting support to resolve general internal ISBH IT and/or system support issues via telephone, chat, remote communication tools as well as in person. Ensure all assigned tickets are resolved in an efficient, timely, complete, and customer-friendly manner. Responsible for account management including resetting passwords, unlocking accounts, modifying user groups, creating accounts, disabling accounts, deleting accounts, and troubleshooting account problems/issues. Research and resolve all assigned technical issues in a timely and efficient manner and/or escalate the issue to tier 2 support as appropriate. Appropriately document all customer interactions within each assigned help desk ticket. Installs, updates, tests, and configures software components for end users as necessary. Apply diagnostic tools, skills, and experience to troubleshoot and resolve all assigned technical issues. Test fixes to technical issues to ensure problem resolution and customer satisfaction. Perform ongoing preventative maintenance on endpoint devices as required. Build new endpoint devices as necessary, following published procedures, to support new hires and/or ongoing device refresh cycles. Rebuild existing endpoint devices as necessary, following published procedures, to support device reuse and/or issue resolution. Appropriately wipe endpoint devices, following published procedures, in support of device recycling and/or device refresh cycles. Work on special IT or technology projects as assigned. Log all support calls and interactions into the helpdesk ticketing system. Provide technical training on ISBH systems for all staff including new hire orientation, new systems rollout, and special projects or initiatives as necessary. Follow-up with end users post ticket resolution to help ensure customer satisfaction. Maintain appropriate IT inventory documentation and update the inventory system in a timely manner as changes occur. Remove viruses and/or infected files as appropriate and communicate with staff regarding potential risks. Adhere to the ISBH Confidentiality Policy. Participate in New-Hire Orientation as needed. Other technology projects and tasks as assigned by the supervisor. Travel to offices throughout the service area is required. Minimum Requirements: An associate s degree in an IT-related field or completion of vocational/technical/business school or equivalent IT certification is required. A+ certification required. At least 3 years of helpdesk or technology experience within a Microsoft Windows-based environment is required. One year of experience in a Healthcare IT setting is preferred. Excellent customer service and communication skills. In-depth knowledge of desktop support as well as basic computer hardware and software troubleshooting. Basic knowledge of networking principles including configuration of network routing and firewall rules. In-depth knowledge of Microsoft Windows and network security. In-depth knowledge of Microsoft 365 and cloud computing environments. Basic knowledge of installation and management of software (updates, tools, etc.). In-depth experience providing customer service support via in-person, phone or remote means. Experience with mobile device management. In-depth ability to troubleshoot, repair, and configure PC's, switches, routers, etc. Working knowledge of wireless networking is required. Strong interpersonal and communication skills, with the ability to build rapport amongst multi-departmental teams. Strong organizational skills and the ability to manage multiple tasks and priorities. Ability to work collaboratively as part of a multidisciplinary team. This position requires moderate physical effort on a regular basis, as in frequent traveling, standing, walking, bending, prolonged sitting, stooping, or reaching and/or occasional lifting. Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package! Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you, and your family, with a range of issues, including: - Managing stress, anxiety and depression -Improving relationships at home or work -Getting guidance on legal and financial concerns -Coping with occupational stress and burnout support -Addressing substance use issue To learn more about our organization: ***************** OUR VISION Healthy people. Strong communities. OUR MISSION Delivering exceptional care through connection. OUR VALUES Dignity - We meet people where they are on their journey with respect and hope. Collaboration - We listen to understand and ask how we can best support the people and communities we serve. Wellbeing - We are inclusive; we celebrate one another's strengths, and we support one another in being well. Excellence - We demand high-quality care for those we serve and are a leader in how we care for one another as a team. Innovation - We deeply value diversity of thought and experience, knowing it is what inspires us to stretch past where we are and reach toward what we know is possible. We re an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

In 1952, Columbus Equipment Company was founded by Bill Early, who was known around the world as a legend - a true innovator in the heavy equipment industry. Recognized today as Ohio's Dependable Dealer, the company's commitment to employees and unmatched reputation for product support excellence extends across the State of Ohio, as well as the Midwest region. Remaining a family owned business, Columbus Equipment has expanded into ten locations and continues to be committed to being the best-the best equipment, the best product support, the best customer service, and the best overall experience when it comes to purchasing heavy equipment. We realize that our employees are our most important resource, and that our customers are our most important asset. At Columbus Equipment Company, our customers are our first priority, and we are looking to add team members that will help us build partnerships that will foster success. Whether you're looking to embark upon a new career or bring a wealth of experience to the table. Columbus Equipment Company is offering attractive benefit packages and compelling career tracks to those in search of a position within our company including, but not limited to: Health dental and vision insurance 401K Vacation and PTO STD, Life, and Disability Insurance Paid Holidays Tailored Training Tuition Assistance/Reimbursement Succession Pathway Key Responsibilities: • Maintain expert application and product knowledge • Travel to customer sites for bid proposal discussions and presentations • Perform field measuring duties and gather survey data to develop proposals • Listen, understand, and convey customer requirements to ensure accurate proposal development • Develop conceptual drawings and scopes of work for contractor bid purposes • Develop internal cost estimates and bid proposals for external customers • Form and maintain relationships with vendors and customers to drive business growth • Maintain a safe work environment and follow company policies and procedures Requirements: • Bachelor's degree in Mining, Mechanical, or Civil Engineering • Two to three years of related experience in aggregate applications preferred • Ability to use CAD software, process simulation software, and Microsoft Office applications • Physically able to perform essential functions of the job, with or without reasonable accommodation • Pass a pre-employment drug screen and background check Work Environment: Work takes place in a climate-controlled office, a company-owned service shop, or a crushing site. May be exposed to hot or cold temperatures Personal protective equipment required on the crushing site

The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture. **Summary** Simplot Grower Solutions is looking to fill a seasonal Laborer position. Full-time, temporary, position with full benefits and the opportunity for substantial over-time hours. The primary responsibility is to assist with daily plant operations. **Key Responsibilities** + Equipment and plant maintenance; including welding, pump and engine overhauls, painting, and general housekeeping responsibilities + Loading fertilizer and chemicals; operating equipment to blend fertilizer and chemicals; cleaning and storing equipment after application process + Receiving and unloading product and performing warehouse inventory and storage functions + Maintain a conscientiousness for safety at all times; while performing all duties. + Represent selves and the Company professionally at all times. **Disclaimer** - The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. **Typical Education** High school diploma or general education degree (GED) **Relevant Experience** + Knowledge of basic farm equipment and operation is preferred. + Must be able to lift 50lbs + Must be able to perform all essential functions of the job **Required Certifications** Valid Driver's License **Other Information** Combination of education, training and/or experience will be considered for this position. *This position is not eligible for relocation. **Job Requisition ID** : 21673 **Travel Required** : None **Pay Grade:** Hourly **Location(s)** : SGS Retail - South Charleston **Country:** United States ****The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. ****

The Underwriting Support Specialist I primarily performs review and entry of new and renewal business submissions, as well as provides assistance to the underwriting staff to promote timely renewal preparation and policy and endorsement issuance. RESPONSIBILITIES/TASKS: Reviews and enters new and renewal business submissions: Enters account information, including name, address, agency and effective date. Enters classifications, l and exposure base to rate submission. Reviews past loss experience noting source and trends, and identifying large losses Completes analysis and files into the Duck system to assign to Loss Control Department Files submission correspondence within ImageRight. Communicates completed submission and/or submission issues to underwriters. Handles endorsement transactions per underwriter instructions Completes all new business issues and renewals per underwriter instructions Assists in new business, renewal, endorsement and cancellation data entry and policy issuance as needed to provide support to the underwriting team. Assists in other areas of processing as requested. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. EMPLOYMENT QUALIFICATIONS: EDUCATION: High school diploma or G.E.D required. Additional college and/or insurance related course study desirable. Combinations of relevant education, certifications, and experience may be considered in lieu of a degree. Continuous learning, as defined by the Company's learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged. EXPERIENCE: Two years office or clerical support experience in an insurance environment. Experience or previous knowledge of Property and Casualty insurance line of business preferred. Completed relevant educational studies may be considered in lieu of experience. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: Ability to learn insurance practices/procedures. Excellent verbal and written communications Ability to organize daily work responsibilities and meet deadlines. Basic knowledge with insurance systems such as policy, billing and/or claims systems. Accurate math and data entry skills. Effective problem solving and attention to detail skills. Ability to work effectively both independently and as a team is essential. Knowledge of computers and standard software programs such as Microsoft Windows including spreadsheet applications and Microsoft Word. Excellent customer service skills WORKING CONDITIONS: Work is performed in an office setting with no unusual hazards. The qualifications listed above are intended to represent the minimal skills and experience levels associated with performing the duties and responsibilities contained in this position description. The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other position-related criteria. Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $33,900 and $56,600. We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract. #LI-JL1

Title: P21 Business Applications Specialist Job Type: FTE Direct Hire Wright Technical Services is proud to represent a healthcare manufacturer for this role. The P21 Business Application Specialist will play a critical role in administering, configuring, supporting, upgrading, and managing the Enterprise Resource Planning (ERP) systems, primarily Prophet 21 and JobBOSS. This position will also contribute to crafting reports, managing integrations, and providing end-user support. The successful candidate will collaborate with various departments, including Sales, Quality, and Purchasing, to ensure ERP systems and related tools meet business needs efficiently and effectively. Qualifications A bachelor's degree is highly preferred for this role. Four (4) year degree in Technology Services or equivalent. Proven experience administering and managing ERP systems (Prophet 21 and/or JobBOSS experience required). Proficiency in creating and managing reports using Crystal Reports, Power BI, Phocas, or similar tools. Strong knowledge of database administration, particularly Microsoft SQL Server. Familiarity with EDI integrations and related technologies. Experience providing end-user support in a ticketing system such as Jira. Ability to work collaboratively with multiple departments and external vendors. Excellent troubleshooting and problem-solving skills. Strong communication skills, both written and verbal. Preferred Skills: Experience with Avalara Tax. Familiarity with GIT (revision control system). Knowledge of Microsoft Windows Server and PowerShell scripting. SQL development experience Description and Responsibilities Administer, configure, and support ERP systems (Prophet 21 and JobBOSS) to meet business requirements. Design and develop reports using tools such as Crystal Reports, Power BI, Phocas, and Grow. Manage and maintain EDI integrations, including Comparatio. Liaise with external vendors, such as the eCommerce vendor American Eagle, to ensure seamless system operations. Administer and maintain database servers using Microsoft SQL Server. Provide end-user support for technical issues, leveraging Jira for ticket management. Collaborate with cross-functional teams to understand system needs and implement solutions. Support system upgrades, troubleshoot technical issues, and maintain system stability. Perform other duties as requested by the Technology Manager. Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Definition The sports section of the Columbus Recreation and Parks Department is seeking candidates with boxing and coaching experience. This role includes coaching and teaching boxing classes ranging from beginner to advanced and enhancing curriculum development. The position also involves organizing and delivering coach training, communicating boxing policies, and ensuring facilities and equipment are adequately maintained. Candidates will help grow sponsorship opportunities, promote fundraising efforts, and support the planning and facilitation of boxing events, all while contributing to the overall success and growth of the program. Under direction, is responsible for administering, promoting, and evaluating programs, projects, activities or events; performs related duties as required. Examples of Work (Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.) Coordinates, schedules or monitors the activities of events and/or recreation, art education, historic preservation or performing and cultural arts programs or projects; Serves as a liaison to various groups regarding programs and special events; Assists in securing funding for programs and special events; prepares grant applications; may assist in the preparation of budget proposals and program descriptions for grants; Promotes projects or special events by preparing presentations or publications and presenting them to the media or various groups; Develops evaluating systems for and monitors the progress of programs and events and submits periodic reports; Develops concepts for new programs or special events and submits ideas for approval; researches and requests information to be used for developing and implementing new programs; Attends various meetings to plan and coordinate programs or special events; plans agendas and conducts meetings; may serve on boards, committees and/or commissions; Prepares reports and other correspondence and maintains records as required; Supervises and trains volunteers and staff involved in programs or events; May project and/or determine costs for the implementation of programs or special events; may prepare financial reports for the same; May oversee facility and field operations. Minimum Qualifications Possession of a bachelor's degree. Substitution(s): Experience planning, coordinating, or promoting recreation, cultural or performing arts programs, or special events may be substituted for the required education on a year-for-year basis. Possession of a valid driver's license. Test/Job Contact Information Recruitment #: 25-3196-V2 Employment Type: Part-Time (Regular) Should you have questions regarding this vacancy, please contact: Melissa Michel-Thomas Columbus Recreation and Parks Department Recreation and Parks 1111 East Broad St. Columbus, Ohio 43205 P: ************** E: **************************** The City of Columbus is an Equal Opportunity Employer

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative in our call center. This role involves assisting customers with inquiries, issues, and requests via phone, email, or chat in a fast-paced environment. The ideal candidate will have excellent communication skills, a problem-solving attitude, and the ability to deliver high-quality service to ensure customer satisfaction. Job Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include cash management products and services, online (client website) and mobile app, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to world-class service. Ability to contribute in a fast-paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center. Preference: College Degree Previous contact center experience