Support Specialist Jobs in Cherry Hill Mall, NJ

Location: Travel between Old City Philadelphia, Media, PA, Exton, PA, Conshohocken, PA, Bluebell, PA, Wilmington, DE, Moorestown, NJ, and Haddonfield, NJ. Duration: Contract to Hire Required Skills & Experience Experience supporting hardware components, hardware configurations, and software issues 5+ years of experience within the IT Field Job Description One of Insight Global's real estate clients is looking for an IT Field Technician. This person will provide hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers. Configure workstations for new users and upgrades existing equipment and software. Set up and maintain network and telecommunication systems. Troubleshoot LAN, server and connectivity issues. Utilize ticketing system, when necessary. Re-image computers, performs data migrations and restorations, and conducts remote problem solving as needed. This technician will be assigned to real estate offices in Old City Philadelphia, Media, PA, Exton, PA, Conshohocken, PA, Bluebell, PA, Wilmington, DE, Moorestown, NJ, and Haddonfield, NJ. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. - Compensation: 25hr to 32hr

duagon, a fast-growing technology company headquartered in Switzerland, is a leading provider of communication, computer and control technology as well as project planning and development services for system-critical applications in the railway and medical technology markets. duagon's versatile software and hardware IP creates innovative, reliable and secure products that enable customers to efficiently design and implement their technology roadmap. duagon USA, Inc. is duagon's North American subsidiary, with a focus on sales and technology consulting to our customers nationwide as well as in Canada and Mexico. For our location in Blue Bell we are looking for: Sales Support and Account Development Specialist duagon USA, Inc. has an exciting opportunity for a qualified Sales Support and Account Development Specialist to join our growing team with a focus on Management of all aspects of the customer portfolio and analysis of specific needs and requests of our customers while playing a fundamental role in achieving our revenue growth objectives. Your Responsibilities: Serve as the primary point of contact for assigned existing customers, ensuring their needs are met and fostering strong and trusted relationships. Manage the day-to-day client communication, schedule quarterly visits, and understand their needs and requirements. Proactively address customer inquiries, troubleshoot issues, and coordinate with internal teams to deliver exceptional service. Monitor customer activity to identify opportunities for upselling or cross-selling products and services. Conduct strategic and operational research to identify potential customers, market trends, and competitive landscape. Collaborate with the sales team to create targeted outreach plans and campaigns to engage potential customers. Assist in preparing quotes, processing orders, and ensuring accurate and timely delivery to customers to complete the lead to order cycle. Coordinate with internal departments (e.g., operations, finance) to ensure smooth order fulfillment and customer satisfaction. Collect and analyze customer survey data to improve the customer experience. Forecast and track key account metrics such as quarterly sales results and annual forecasts. Your Qualifications: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience). 2+ years of experience in sales support, account management, or business development. Proficiency with CRM systems, Microsoft Office (Excel, PowerPoint, Word), and online research tools. Excellent communication and interpersonal skills. An active listener with a customer-first mindset. Strong research, analytical, and problem-solving abilities. Negotiation and presentation skills. Highly organized and able to manage multiple priorities effectively while maintaining sharp attention to detail. Proactive, self-motivated, and comfortable working independently and in a team. Benefits: This position is a full-time salaried position offering a competitive base salary with a bonus structure, as well as excellent benefits including a company provided healthcare plan, paid sick days, vacation and holidays, in addition to a 401k plan with company match. Interested? Please send us your detailed application - including your desired salary and earliest possible starting date - by e-mail to *************************

Summary: The primary role of the Program Support Specialist is to interact with customers to address their concerns, answer their concerns and assist them with their needs. A Program Support Specialist will often answer customer calls, emails and respond to any questions about purchase orders or tracking for product. A Program Support Specialist will be responsible but not limited to the following duties and responsibilities: Duties and Responsibilities include the following. Other duties may be assigned. Communicates and work with customers with regard to schedule changes, requirements and schedules, customer tracking requirements updates making sure customer are aware of their products progress. Maintains a positive and professional working relationship with all buyers and customers and other employees. Ensures internal and external issues are rectified in a timely manner.* Monitors purchase orders placed within the company for special need items, customer provided tooling, expedite charges, non-recurring engineering fees, and tooling charges. Communicate with all involved in special need items to ensure all level of work are completed in a timely manner. Receives and validates customer provided purchase orders and change orders. Updates and monitors customer delivery schedule status daily using the Expedite Report and communicates any problems with the appropriate departments and or customers. Accomplishes daily tasks with quality work, discipline, and a sense of urgency. Ensures written and oral communications are professional. Makes recommendations to improve processes. Coordinates with other departments as the need arises. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Math Ability: Ability to calculate figures and amounts. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel, and Microsoft AX. Education/Experience: High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience. Specialized Training: 1-3 years of Customer Service experience preferred MRP or ERP system experience beneficial Machine shop understanding a plus Knowledge, Skills and Other Abilities: Willingness to apply hands-on approach in supporting customer activities and to step in when needed, not just observe Strong ability to set priorities, solve problems, and be resourceful when under pressure Excellent planning, organizing, time, and work management Polished professional with outgoing attitude, be a team player, and enjoy making guests feel welcome Good typing skills, high level of proficiency with general office pc applications (MS Word, Excel and PowerPoint), and comfortable with learning new applications as required Demonstrated excellent organizational, coordination, and personal interface skills Proven job diligence, dedication, and attention to detail Comfort and experience interfacing with various levels of staff and management while working in a fast-paced environment Familiarity and working knowledge of general office machines such as fax, copier, printers, and scanners Demonstrate excellent written and verbal communication skills with the public, other employees, and vendors Must demonstrate a sense of urgency and dedication to supporting customer requirements Must be motivated, reliable, and able to work with minimal supervision Working knowledge of MRP/ERP systems Commitment to work overtime on occasion Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts. The noise level in the work environment is usually moderate.

As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care. We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners. The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours. The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote. MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts: -- 1 Week: 7:30 AM - 4:00 PM -- 2 Weeks: 9:00 AM - 5:30 PM -- 1 Week: 11:30 AM - 8:00 PM You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence. Responsibilities: Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients Other duties as assigned Qualifications: Associate Degree required; B.S. or B.A. degree preferred A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus Ability to learn and work within IT platforms to document patient cases Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote) Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process Strong financial management skills to reconcile receipts for patient reimbursement Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly: Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

HireTalent Health Division is looking to add an onboarding specialist to the team. This is a fast past position who will be interacting with new hires. Must have experience working with nurses, doctors, running background checks and credentialing. Duties for onboarding specialist: - Have experience in credentialing healthcare workers. - Develop and implement onboarding strategies and programs to ensure a smooth transition for new hires - Conduct new hire orientations and facilitate the onboarding process - Coordinate with hiring managers and HR teams to gather necessary paperwork and documentation for new employees - Provide guidance and support to new hires regarding company policies, procedures, and benefits - Collaborate with cross-functional teams to ensure a positive onboarding experience for new employees - Conduct employee evaluations and provide feedback to improve the onboarding process - Stay updated on employment labor laws and regulations to ensure compliance during the onboarding process - Utilize HR sourcing techniques to attract top talent for open positions - Collaborate with recruiters to streamline the hiring process and ensure a seamless transition from recruitment to onboarding - Assist in succession planning efforts by identifying high-potential employees during the onboarding process ```Requirements``` - Bachelor's degree in Human Resources or related field - Proven experience as an Onboarding Manager or similar role - In-depth knowledge of HR best practices, employment labor laws, and regulations - Strong relationship management skills with the ability to build rapport with new hires and cross-functional teams - Proficient in HireRight, Sterling and other background check providers - Excellent communication and interpersonal skills - Ability to conduct research and stay updated on industry trends related to employee onboarding - Strong organizational skills with the ability to manage multiple tasks simultaneously Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

About the Role We are looking for a detail-oriented and tech-savvy Onboarding Specialist to guide and support individuals through account setup processes. This role is responsible for setting up and programming work phones, Apple IDs, PayPal accounts, Gmail accounts, configuring two-factor authentication, guiding employees through IT support processes, and assisting in the creation of new bank accounts as well as troubleshooting common setup issues that arise. You'll work directly with individuals via phone, video calls, and email, ensuring they successfully complete all required steps. Many of the people you assist are not tech-savvy, so patience, clear communication, and adaptability are essential. The ideal candidate will have excellent communication skills, technical proficiency, and the ability to troubleshoot IT-related issues efficiently. If you have experience with account onboarding, IT support, or financial services, and enjoy guiding people through technical processes, this role is a great fit for you! What You'll Do Configure phones and create accounts to ensure proper functionality Guide users through Apple ID, PayPal, Gmail, and mobile device setup Assist with online banking account registration and verification Review and verify identity documents (passports, drivers licenses and proof of address) for compliance Troubleshoot technical issues with account creation and authentication with Apple ID, PayPal, Gmail and Bank account creation Walk employees through common IT issues, including login troubleshooting, software setup, and network connectivity. Maintain accurate records of onboarding progress and completion. Develop and update training materials for IT onboarding. What We're Looking For Experience in onboarding, IT support, fintech, or customer service Strong technical troubleshooting skills for account setup issues Familiarity with Apple/iOS, Google, online banking, and PayPal Ability to communicate clearly and guide non-tech-savvy users step by step Experience handling sensitive information securely and professionally Highly organized, able to track multiple onboarding cases Someone who is located and willing to travel within the Philadelphia area Preferred: Experience troubleshooting PayPal account restrictions or online banking setup Familiarity with KYC verification processes Prior experience in fintech or account management Who We Are: We are a tech startup that conducts market research in a variety of domains, such as e-commerce, mobile games, online casinos and sportsbooks, with a focus on improving user experience and advertising.

*Hiring Organization*: Rose International *479776 *Job Title: *Time Management Specialist *Work Model: *Hybrid *Shift:* 08:00 AM - 05:00 PM *Employment Type*: Temp to Hire *Estimated Duration (In months)*: 3 *Min Hourly Rate($): *25.00 *Max Hourly Rate($)*: 25.00 *Must Have Skills/Attributes*: Administrative, Payroll, Time Management *Job Description* *Required Education.* • High School Diploma or Equivalent *Required Experience, Knowledge and Skills:* • 3+ years in time management tasks and generalized payroll knowledge • Deep understanding of HR administration, time, and workforce mgmt. related HR processes • Technology know-how using HRIT Systems • Customer service focus • Teamwork and Interpersonal skills • Effective communication • Attention to detail, ability to prioritize, familiarity with time systems, timely feedback, effective communication • Ability to attend project-based meetings onsite, when required Apply now for the position of Time Management Specialist, and you will be accountable for the processes supporting and the accuracy and integrity of all Human Resources core time data. The role includes Workforce Management and is further responsible for processing all time data changes within the operations of the HR Shared Services including resolving time data and workforce management issues in a timely fashion. As a Time Management Specialist, you will be accountable for the processes supporting and the accuracy and integrity of all Human Resources core time data. The role includes Workforce Management and is further responsible for processing all time data changes within the operations of the HR Shared Services including resolving time data and workforce management issues in a timely fashion. The position is remote, with the ability to attend project-based meetings onsite *Responsibilities:* • Resolution of complex time and workforce management-related issues • Consult with customer to obtain a clear definition of their time data requirements and follow-up to confirm their needs are met • Responsible for processing all personnel time data changes for the organization accurately and in a timely fashion • Overall data quality, integrity, and consistency • Fulfill time data-related policies and processes that are in compliance with time data protection incl. registration and legal regulations • Track/control issues and recommend corrective action; provide status report • Collaborate to update, simplify, or enhance processes and procedures • Involved in test plans for new systems or upgrades impacting HR Shared Services • Forecast, prepare, and present workforce requirements • Collaborate with applicable roles to establish staff planning and scheduling • Schedule and communicate all departmental activities to site managers to ensure service level goals are met • Monitor attendance/call volume daily and make forecasted and real-time adjustments to scheduled assignments • Planning, coordinating, and executing payroll initiatives *\*\*Only those lawfully authorized to work in the designated country associated with the position will be considered.\*\** *\*\*Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.\*\** *Benefits:* *For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.* *California Pay Equity:* *For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.* *Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.* *If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.* *Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).* #UNI Job Type: Temporary Pay: $25.00 per hour Benefits: * 401(k) matching * Dental insurance * Health insurance * Vision insurance Shift: * 8 hour shift * Day shift Application Question(s): * Do you have 3+ years in time management tasks and generalized payroll knowledge? * Do you know how using HRIT system? * Are you authorized to work on Rose International's W2 without sponsorship? Education: * High school or equivalent (Required) Experience: * time management tasks and generalized payroll knowledge: 3 years (Required) Ability to Commute: * Malvern, PA 19355 (Required) Work Location: In person

About Us: At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Position Summary: The IT Support and Operations Specialist is responsible for providing first-line IT support within the North American region, ensuring optimal performance, availability, and user support. As a member of the global service desk team, this role involves troubleshooting hardware, software, and network issues, managing user accounts, and maintaining local IT infrastructure in coordination with the global IT team and external service providers. This role requires strong technical expertise, problem-solving skills, and a commitment to service excellence to support IT operations effectively and enhance the end-user experience. Key Responsibilities: * IT Support * Provide 1st line support for incidents and problems. May provide support at the site level including: * Troubleshooting hardware and software problems * Closing out local helpdesk tickets in a timely manner * Administering local business user accounts for new and reassigned colleagues in Active Directory as well as maintaining the user groups, and any modifications, Additions, changes, and/or deletions in AD * Collaboration * Partner with other DIT teams to ensure solution compatibility with strategy, standards, and service model. * Establish effective working relationships with vendors, service providers, and global operational teams to achieve established goals. * Champion opportunities, recommendations, and advice that support Quaker Houghton and DIT goals. * Provide Basic Project management input and analysis for all IT projects at site. * Document management * To maintain comprehensive records and documentation for the configuration of the Regional IT infrastructure as well as maintaining and updating the asset database Education/Qualifications/Requirements: * High school diploma (GED) required; Bachelor's degree in Information Systems, Computer Science, or a related field preferred. * 1+ years of IT support/helpdesk experience. * Experience working in Microsoft networked environments (Active Directory, Office 365, Azure, Ivanti ITSM, Veeam, VMware, etc.). * Basic knowledge of LAN/WAN, wireless technologies, and IT security best practices. * Strong customer service, troubleshooting, and problem-solving skills. * Ability to work independently and collaborate with global IT teams. What's in it for you: * On-Site work environment in Conshohocken, PA * Competitive pay programs with excellent career growth trajectory * Opportunities to see your efforts contribute toward the success of the business * Work for a global leader in the industrial process fluids industry Quaker Houghton is an equal opportunity employer committed to creating a diverse workforce. Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities. Applicants with a disability who need assistance applying for a position may email ************************.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: IT Support Specialist Location: Philadelphia, PA Duration: 12+ Months They will be responsible for taking inbound and outbound calls They are migrating from hex to o365 Taking control of screen helping them with queries. WebEx. Interpersonal and strong communication skills Written as well they will contact vendors directly Exemplary customer service experience Adaptability to change - This project enhances every time for making better user experience for customer. Will work with Ticketing system. Previous Email migration project will work. Call centre exp. plus Remedy experience will be ideal Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected]

Department: IT Support Travel Requirement: Up to 20% Position Type: Full-Time Exempt We are seeking a skilled and experienced Computer Technician with a minimum of 3 years' experience to join our IT Support team. In this role, you will provide advanced technical support and ensure effective operation of computer systems and peripherals. The ideal candidate will have a strong background in user support, excellent communication skills, and a passion for technology. Key Responsibilities: Deliver basic computer hardware and printer support, including the sanitization of equipment. Assist users with Microsoft Office products (Word, Excel, etc.), promoting best practices and troubleshooting issues. Manage inventory of IT equipment, ensuring accurate updates and orders using Excel spreadsheets. Utilize various barcode scanner devices for efficient inventory management. Oversee ticket management processes to track and resolve user support requests in a timely manner. Set up, configure, image, and install software on computers and peripherals. Configure and troubleshoot Cisco IP phones, ensuring users have the necessary support for communication needs. Troubleshoot Windows-based systems, Microsoft Office software, and laptop/desktop hardware issues effectively. Maintain excellent customer service standards through effective communication with customers, peers, and management. Required Skills and Qualifications: Basic knowledge of computer hardware and printer support. Proficiency in Microsoft Office products (Word, Excel, etc.). Strong inventory management skills. Experience using barcode scanner devices. Familiarity with ticket management systems. Ability to manage data effectively, particularly inventory updates in Excel. Excellent written and verbal communication skills. Experience with computer setup, configuration, imaging, and software installation. Knowledge of troubleshooting Windows operating systems and Microsoft Office software. Strong customer service skills, focused on user satisfaction. Preferred Qualifications: Previous experience 3 years in a technical support role Familiarity with network setups and basic networking concepts. Active Clearance Additional Information: This position may require occasional travel (up to 20%) to support users at various locations. If you enjoy providing exceptional user support and mentoring others in a technical environment, we encourage you to apply!

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here. What We Offer: Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs. Benefits - We care about your well being. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The End-User Services unit is responsible for the development, implementation, and maintenance of IT Service Management (ITSM) functions OIT. ITSM is the process-focused management of IT services to provide the best quality of service in a customer-centric, cost-justified, and efficient way. The position of Technical Support Specialist serves as the main point of contact between the IT Services and the users of these services to resolve and or diagnose as many problems as possible at this level. Essential Functions Customer Relations: • Receive incident and information request calls from the customers for IT services, and service that call either by resolving on point of contact or passing the call to the most appropriate person for resolution. • Monitor the progress of the call from inception to resolution. • Keep customers informed of the progress of their queries. • Escalate calls to the Service Desk Manager using predefined procedures where the resolution. • Professional customer service skills Technical: • Prioritize and escalate calls based on knowledge of the business impact of the reported problems. • Resolve as many calls as possible at tier 1 • Assess and provide a clear definition of problems to pass to tier 2 & tier 3 • Keep abreast of new developments in technology within the Division of Technology so that the customers can be assisted with problems resolution at point of contact. • Carry out first line incident resolution for any IT related problems that fall outside agreed targets. Competencies, Knowledge, Skills and Abilities Ability To: • Appreciate the basics of multiple technologies and services from different technologies and service providers. • Demonstrate keyboard skills and a good understanding of PC software and operating systems e.g., MS Windows, MS Office, Mainframe, SQL. • Apply classroom knowledge to the working environment in order to provide basic & 1st level support to customers. • Work independently and as a team member within established policies and procedures. • Explain technical issues to non-technical personnel. • Work within standard documented procedures. • Meet commitments. • Respond promptly to customer needs. • Solicit customer feedback to help improve services. • Manages difficult or emotional customer situations. • Demonstrate good communication, problem solving, and application support skills. Knowledge Of: • Principles of quality assurance, performance monitoring and the ways in which a commitment to a customer focus can be practically demonstrated. • Principles of equality and the ways in which they can be demonstrated in every aspect of the Unit's work. • Principles of ITIL Service Management. • Basic knowledge of computer hardware troubleshooting. Motherboard, Ram, and Hard Drive installation. • Strong written and oral communication skills Qualifications • High School Diploma, GED, or other equivalent. • Knowledge of PC hardware & A+certified • Minimum 1 year experience in a Help Desk environment Additional Information Salary Not to Exceed: $50,000 Starting salary to be determined based on experience and qualifications. Important: To apply, candidates must provide a cover letter and a resume. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents • Our wellness program offers eligibility into the discounted medical plan • Employees receive paid vacation, sick leave, and holidays • Generous retirement savings options are available • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. • Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth! *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to [email protected] .

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Henry J. Austin Health Center delivers person-centered, high-quality health care. Working with our community partners, our exceptional team provides trauma-informed, holistic care to maximize individuals' strengths and abilities to achieve optimal health and well-being. Henry J. Austin Health Center is an Equal Opportunity Employer (EOE) and Federally Qualified Health Center (FQHC). FQHC is a federal designation from the Bureau of Primary Health Care (BPHC) and the Center for Medicare and Medicaid Services (CMS) that is assigned to private non-profit or public health care organizations that serve predominantly uninsured or medically underserved populations. FQHCs are located in or serving a federally designated Medically Underserved Area. Qualified applicants are considered for employment without regard to age, race, creed, color, national origin, ancestry, marital status, civil union, domestic partnership, affectional or sexual orientation, genetic information, sex, gender identity, disability or veteran status. Henry J. Austin Health Center is an accessible and equitable employer. Peer Recovery Support Specialist Trenton, NJ Part Time Mid Level Share MAJOR FUNCTION Under the direct supervision of the Senior Director of Behavioral Health and Clinical Supervisor of Behavioral Health, with day to day oversight by the Lead Behavioral Health Counselor for Substance Use, the Peer Recovery Support Specialist fulfills a unique role in the support and recovery of patients with a substance use disorder. The Peer Recovery Specialist (PRSS) is a person in recovery from substance use disorder, who has been trained to work with others on his/her individual road to recovery and incorporate personal experience to inspire hope in those they serve. The PRSS will work closely with clients and in collaboration with a multi-disciplinary integrated care team to optimize the patient experience and connection to the MAT program. The PRSS will be responsible for connecting with existing patients and conducting targeted outreach in the and around the surrounding areas of Trenton. ESSENTIAL FUNCTIONS * Provide exceptional service and/or care to all patients, customers and team members. * With appropriate releases, communicates with family members and significant others as indicated. * Work within the Greater Trenton area including high risk neighborhoods and areas to reach substance-using adults * Conduct individualized and group meetings with clients and provide a set of non-clinical activities that engage, educate and offer support to individuals; * Facilitating groups on recovery that are tailored to the needs of clients * Teach and role model the value of every individual's recovery experience, including modeling effective coping techniques and self-help strategies. * Serve as a recovery agent (providing and advocating for any effective recovery-based services to aid clients in daily living). * Assist clients with community integration and making connections to recovery supports in the community. * Comply with all regulations under HIPAA and relevant grant funding as applicable * Maintain appropriate records of activities, participants, fidelity, and outcomes * Attends team meetings with the program personnel and clinical staff to report and review program progress. * Contacts key personnel at participating centers and other service/health-related organizations with access to target population to identify status of services and coordinate patient care. * Assists in the collections of outcome data. * Provides reports according to instructions from program coordinating staff. * Other duties as assigned Staff Development: * Serves as a full member of the HJAHC clinical staff team. * Participates fully in Behavioral Health departmental meetings and other agency meetings as warranted. * Participates in professional and related meetings, conferences, and continuing education training as available; prepares reports as requested. * Keeps appraised of developing areas of substance use and provides colleagues with updates as appropriate. * Learns and implements various types of electronic and/or manual recording and information systems used by the Center or its related units. * Assists with onboarding of new staff as supervising university interns as requested. ADDITIONAL RESPONSIBILITIES: * Serves as a full member of the HJAHC clinical staff team. * Participates fully in Behavioral Health departmental meetings and other agency meetings as warranted. * Participates in professional and related meetings, conferences, and continuing education training as available; prepares reports as requested. * Keeps appraised of developing areas of substance use and provides colleagues with updates as appropriate. * Learns and implements various types of electronic and/or manual recording and information systems used by the Center or its related units. REQUIREMENTS: EDUCATION & EXPERIENCE: * High School diploma minimum requirement with working knowledge of addictions and the process of recovery. * At least two years of personal substance use recovery; LICENSURE AND/OR CERTIFICATIONS: * Training and certification by the NJ Addictions Professional Board, Inc. * Working knowledge of addictions, Peer Recovery Specialist Certification required KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO's) * Ability to read and comprehend instructions, correspondence and memos. Ability to write correspondence; effectively present information in one-on one and small groups to clients and other employees of the organization. * Computer literate. * Skill in the application of modern office techniques and practices and the use and care of office machines and equipment. Working knowledge of common software packages necessary to perform the functions of the position. * Ability to review and abstract data from patient records. * Bilingual English/Spanish preferred * To perform this job successfully, an individual should have knowledge of Word Processing software as well as use of an electric medical record. PHYSICAL & WORK REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Its a simple route driver job and company will be providing the car. Duration: 4+ Months Job Description: · Create/ communicate advance invoices for vaccine customers · Monitor and track payment of receivables · Liaise with Flu Operations Team, company Field and other stakeholders as necessary · Handle customer calls in regards to questions related to over the credit limit order holds, cash in advance payments and advance invoices · Monitor and review credit blocked orders for resolution · High attention to detail is necessary along with the ability to work in a fast paced cross functional team environment. Additional Information All your information will be kept confidential according to EEO guidelines.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $16.20 - $24.28/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position is NOT remote- it is conducted on-site, in office This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies. Part time position: Approximately 12-16 hours per week (Tuesday, Wednesday, Thursday schedule) Sign on Bonus: $1,000 Sign on Bonus after 90 days of employment Key Responsibilities: * Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. * Work with auctioneer virtually to verify system information accurately represents vehicle. * Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. * Operate monitor virtually, work with auctioneer to review Simulcast bids. * Provide arbitration and other vehicle announcements to support auctioneer. * Other duties as assigned. Qualifications: Minimum: * High School Diploma/GED * Generally, less than 2 years of experience * Effective communication skills required. * Must possess good problem-solving and organizational skills. * Ability to remain focused and composed during fast-paced sale-day activities. * Regularly required to stand, walk, reach, talk and hear. * Ability to lift 1-10 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Preferred: * Ability to read, write and speak in Spanish. Work Environment * Occasional exposure to fumes, odors and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Charlotte, North Carolina, United States of America **Hours:** 40 **Pay Details:** $95,264 - $155,376 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Analytics, Insights, & Artificial Intelligence **Job Description:** **Currently this team supports the development of the monthly IRR aggregation process that will produce a Net Interest Income Sensitivity dynamic balance sheet. Current strengths of the team include knowledge of governance processes, documentation skills, and reporting capabilities. This group also works on implementation and innovation of new and changing processes to support the overall Treasury function.** **Depth & Scope:** + Acts as a subject matter expert integrating cross function understanding within their own field of specialty + Works autonomously and accountable for acting as a lead within a specialized analytics function and may provide work direction to others + Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members + Expert at utilizing data sources across the organization with ability to integrate data across multiple platforms + Works effectively across multiple business units with numerous stakeholders to deliver advanced analytics solutions + Scope of role may have business segment and/or enterprise impact + General focus on broad range of complex issues that may span from medium - long term issues (e.g. 6-12 months) **Education & Experience:** + Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; + 5+ year of relevant experience; higher degree education and research tenure can be counted. **Preferred Experience:** + SAS, Python, Jira/Confluence, Workiva experience + Banking and/or Financial Services experience **Customer Accountabilities:** + Works closely with business management on data modelling requests/activities to ensure alignment with overall strategies + Leads the activities related to delivery of data deliverables - data package, data model, and data mappings + Responsible for reading business and technical requirements to ensure data deliverables meet business needs + Conducts walkthroughs of all data deliverables to aid approval/sign-off process with internal stakeholders **Shareholder Accountabilities:** + Adheres to enterprise frameworks or methodologies that relate to activities for our business area + Ensures respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities + Participates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations + Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience + Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices + Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist + Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues + Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements + Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite **Employee/Team Accountabilities:** + Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest + Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit + Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques + Participates in personal performance management and development activities, including cross training within own team + Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities + Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices + Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Our life insurance client is looking for an Annuities Associate to join their team. They will be responsible for managing incoming overnight and regular mail. The Associate performs a first review of the checks to be saved and prepared for processing. Day to Day Includes: Receive and review incoming applications for completeness. Receive and review incoming checks for completeness. Deposit annuity premium checks daily. Process applications and corresponding paperwork and document any outstanding requirements. Compensation: $18/hour - 21/hour Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here. What We Offer: Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs. Benefits - We care about your well being. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description This role is for an experienced technician with expertise in mobile device management, focusing on refreshing equipment, providing guidance and training to customers, troubleshooting, and resolving issues. The ideal candidate should possess a strong investigative and analytical mindset, with the ability to assess, diagnose, and address a variety of challenges. The candidate must work well independently and within a team. They must demonstrate professionalism in a dynamic, fast-paced environment and have a proven track record in evaluating and mitigating issues while providing top-notch customer service. Key responsibilities include multitasking, flexibility, device enrollment, managing high volumes of responses, and engaging with customers, VIPs, vendors and Executive management, all while maintaining a pleasant and friendly demeanor. Additionally, the candidate should be willing to adjust their work schedule on rare occasions, if needed. Essential Functions • Stay updated on developments in mobile telecommunications, including equipment and industry changes, and attend training sessions as needed. • Accurately enter data into database. • Administer and monitor the Mobile Device Management console, as well as various other systems. Training available. • Create assignment groups, user groups, and profiles as needed. • Configure and test a variety of mobile device requests as required. • Develop user manuals and Knowledge Base documentation for customers and the mobile team. • Schedule activation and troubleshooting appointments as needed. • Coordinate device provisioning with vendors. • Perform data backup and restoration when necessary. • Participate in inventory and services audit as needed. • Train and assist remote Mobile Device Technicians in resolving issues. • Inform departmental personnel about rates and prices for requested services. • Interact with customers as needed, providing exceptional customer service. Competencies, Knowledge, Skills and Abilities • Demonstrates reliability and punctuality with a strong work ethic. • Upholds honesty and integrity in all tasks. • Possesses good written communication skills. • Has basic computer proficiency. • Exhibits strong problem-solving abilities. • Capable of working with a diverse range of customers with varying skill levels. • Manages multiple tasks simultaneously. • Works independently with minimal supervision. • Collaborates effectively within a team setting. • Maintains a clean and sterile work environment. • Completes all other related duties as assigned. Qualifications • A high school diploma or equivalent, required. Completion of an Associate's degree program at an accredited college or university a plus, however, equivalent combination of education and experience deemed acceptable by the Office of Innovation & Technology and Human Resources also considered. • Experience working in a large organization [IT Help Desk or Call Center a plus) • 1-3 years of progressive experience in delivery services, customer relationship management, and organizational change management. [government agency experience a plus] Additional Information Salary Not to Exceed: $50,000 Starting salary to be determined based on experience and qualifications. Important: To apply, candidates must provide a cover letter and a resume. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents • Our wellness program offers eligibility into the discounted medical plan • Employees receive paid vacation, sick leave, and holidays • Generous retirement savings options are available • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. • Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth! *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to [email protected] .

Hours: 40 Pay Details: $95,264 - $155,376 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Analytics, Insights, & Artificial Intelligence Job Description: Currently this team supports the development of the monthly IRR aggregation process that will produce a Net Interest Income Sensitivity dynamic balance sheet. Current strengths of the team include knowledge of governance processes, documentation skills, and reporting capabilities. This group also works on implementation and innovation of new and changing processes to support the overall Treasury function. Depth & Scope: * Acts as a subject matter expert integrating cross function understanding within their own field of specialty * Works autonomously and accountable for acting as a lead within a specialized analytics function and may provide work direction to others * Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members * Expert at utilizing data sources across the organization with ability to integrate data across multiple platforms * Works effectively across multiple business units with numerous stakeholders to deliver advanced analytics solutions * Scope of role may have business segment and/or enterprise impact * General focus on broad range of complex issues that may span from medium - long term issues (e.g. 6-12 months) Education & Experience: * Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; * 5+ year of relevant experience; higher degree education and research tenure can be counted. Preferred Experience: * SAS, Python, Jira/Confluence, Workiva experience * Banking and/or Financial Services experience Customer Accountabilities: * Works closely with business management on data modelling requests/activities to ensure alignment with overall strategies * Leads the activities related to delivery of data deliverables - data package, data model, and data mappings * Responsible for reading business and technical requirements to ensure data deliverables meet business needs * Conducts walkthroughs of all data deliverables to aid approval/sign-off process with internal stakeholders Shareholder Accountabilities: * Adheres to enterprise frameworks or methodologies that relate to activities for our business area * Ensures respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities * Participates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations * Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience * Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices * Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist * Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues * Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements * Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: * Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest * Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit * Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities * Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices * Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.