Support Specialist Jobs in Berlin, CT

Are you looking for an opportunity to support a team while utilizing superior client service skills and work one-on-one with clients daily? Are you driven, self-motivated and customer-focused? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior client support, then we would like to talk to you! Our dynamic, fast-paced financial planning firm in Wethersfield, CT is looking to expand our team. We have the tools and resources to help you build a great future while sharing your expertise! Responsibilities/Tasks: This Senior Client Service Specialist will be expected to act as a senior member on our Client Service team. The Senior Client Service Specialist will be a resource for other members of the team by staying up to date with processes, company guidelines and current information that affects the Client Service role. The Senior Specialist also builds relationships with prospects and clients and helps prepare the Financial Advisor for Client appointments. Other daily, weekly, and/or monthly tasks may include: • Receive incoming client service calls in a friendly manner • Provide support and assist in problem-solving with the Specialist team • Complete service requests and resolve client issues • Coordinate and follow up on each client transfer • Review applications prior to submission • Prepare client review summary for upcoming appointments • Submit and follow through with new business processing • Assist in training of new employees Requirements for this Position: • A team player that must be flexible, enthusiastic and possess an energetic personality • Financial Industry experience • College Degree or equivalent experience • 5 + years working in the financial industry. Experience must include direct customer service and processing paperwork. • Prior support of a Financial Advisor in a fast-paced office environment is a plus • Life Insurance licensed and Series 65 license preferred • Knowledge of MS Office Suite and the ability to learn new software quickly • Strong organizational skills • Excellent written and verbal communication skills

Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech. Come join Non Alcoholic Beer & Sparkling Hop Water | Athletic Brewing Co. - Athletic Brewing Company as a NetSuite Support Specialist! Athletic Brewing Company Athletic is on a mission to revolutionize the beer industry by making fantastic and ground-breaking non-alcoholic beverages. We are excited to be on the search for a passionate and enthusiastic individual to join our team. At Athletic and through our products, we believe we can have a positive impact on the health, activity, and opportunity in our communities - we actively seek representation from all diverse communities to continue to broaden our horizons. NetSuite Support Specialist | Job Description Seeking a versatile, passionate Netsuite Support Specialist interested in making waves in an innovative segment of the craft beer market. Athletic Brewing is pioneering a revolution in the beverage industry with our award-winning non-alcoholic beer. The opportunity this role affords can be as expansive in a rapidly growing company. We place a very high value on doers and offer above-industry pay and a comprehensive benefits package. As a merit-based organization, Athletic Brewing offers expansive opportunities for career advancement, skills-building, and accumulating new and exciting responsibilities for high achievers. We are looking for a tech specialist versed in setup, troubleshooting, and customization of NetSuite with a special focus on optimizing manufacturing forecasting and planning, to help our users navigate and improve our customized NetSuite ERP. This opportunity has a high upside as the company rapidly expands and we grow our tech team to facilitate - come join the mission to amplify the efforts of an amazing team! Respond to NetSuite user issues to troubleshoot, resolve, and provide guidance. Help improve our production & procurement teams' forecasting, including the use of Demand & Supply Planning modules & tools. Handle requests for data connections, reporting, and search/report customization. Recommend methods to improve forecast & planning accuracy and inventory management Conduct NS user training and assist with development of SOPs, Instructions, Guides. Coordinate tickets with support vendors for issues/questions related to their custom plug-ins. Set up / edit NS user access, role permissions, forms, and docs across multiple subsidiaries. NS Setup for International markets, subsidiaries, partners, Customer centers etc. QC test internal customizations and vendor ERP version updates in sandbox. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Who You Are Honest, Dependable, high integrity, and adaptive team player Analytical thinker with an understanding of inventory management, manufacturing, and distribution concepts related to forecasting & planning Proactive in tackling new tasks and improving your process Organized with attention to detail, listening, critical thinking, verbal and written communication skills Strong time manager with a proven ability to meet deadlines and keep priorities straight Proficient researcher to find solutions to novel problems Skills and Experience 2-4+ years working with NetSuite in a technical support or consulting capacity Familiarity/work with NetSuite Advanced Manufacturing functions (PROs, BOMs, Routings) a plus Excellent at troubleshooting, investigation, and management of NetSuite Proficient in use of ticket & project management, chat and communication apps Familiar with data management in BI tools like Suite Analytics, Domo, etc. Certificates, Licenses, registrations: NetSuite Certification a plus (Suite Foundation, Admin, etc.) Travel Requirements: Ability to travel to / between San Diego CA and Milford CT locations periodically, potentially broader in the future. Education: B.S. in Computer Science or related field a plus, or equivalent experience in IT/Software Job Details Location: Milford, CT facility. In the office, 4 times a week is required. Salary: Commensurate with experience - Base salary and opportunities for performance bonuses. Annual salary range $75-85k Benefits: Full health, vision, dental, life, 401k with 5% company match, and Paid Parental Leave Community Program/Personal Development: 1 paid volunteer day per mo; tuition reimbursement; reward travel, wellness perks & others. We value internal mobility and team equity. We are an equal-opportunity employer - we thrive when we champion diversity and inclusion. We are welcoming, respectful, and supportive at work and in our community. We encourage and welcome members of traditionally underrepresented communities to apply. Physical Demands The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to conduct work in a sitting position primarily; however, the job requires: May sit/stand for several hours at a time. Frequent change and/or interruptions, responding to stressful situations requiring immediate action, independent judgment, and superior problem-solving abilities. Prolonged exposure to computer screens and repetitive use of hands to operate computers, screens, and video communication tools to talk and/or hear. EQUAL OPPORTUNITY EMPLOYER Athletic Brewing Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Daily Responsibilities/Job Description: We are looking for a highly motivated candidate for the role of Research Specialist to join our Cell Services team at a major pharmaceutical customer location. A successful candidate will be responsible for performing standardized, protocol-driven lab-based work (i.e.; maintaining mammalian cell lines, protein isolation, stocking reagents and supplies, etc.). They must be able to meet deadlines and generate accurate, reproducible work and reports. Must work well independently and as a team member, proactively bringing concerns to managerial staff. Must have good judgment and be a self-starter and self-directed worker. Must be able to keep information confidential. Responsibilities: Provide high quality laboratory support to the Cell Services team. Grow, maintain, and cryopreserve contamination-free mammalian cells (suspension & adherent). Preparation of cell pellets for histological processing. Provide daily, vials of tested, frozen cell lines to scientists. Isolate and cryopreserve primary PBMCs and further cell subsets from both whole blood and leukopaks. Isolate a variety of cell types from fresh blood daily in a timely manner. Isolate serum from whole blood. Maintain sterile technique while culturing isolated primary cells. Perform established flow cytometry QC protocols on a routine basis and analyze results. Generate and analyze data with the highest Data Integrity standards to include identifying and reporting unusual results/outcomes. Operate and maintain laboratory instrumentation including Mycoplasma onsite testing & clean-up as warranted. Continue technological improvements to increase productivity and cost-efficiency. Develop organization skills, presentation skills and attention to detail. Interact with senior staff members as necessary. Ensure compliance with all R&D data integrity practices, ethics codes, standards and training, and safety training and practice May be requested to provide on-call service (primary and secondary) for specific research units in the lab areas. Tasks include but are not limited to transfer of contents from failing fridges and incubators to designated back up units, photograph original items, properly document failure, provide a work order of failing unit to facilities team and inform respective end-users about the transfer via email based on the SOP instructions Qualifications/years of experience: Bachelor of Science degree and a minimum 6 months of technical expertise in cell culture, general lab instrumentation, cell-based assays required. OR Associates degree and a minimum of 2 years of technical expertise in cell culture, general lab instrumentation, cell-based assays Must Haves: Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. Job pace may be fast and job completion demands may be high. Must be able to remain in a stationary position more than 25% of the time The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite. Frequently operate on instruments, objects, tools, or controls, which will require regularly bending, squatting, stretching, and reaching in order to perform in a service function. Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds). Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus to perform the essential service functions of this position. Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer. Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, hazardous chemicals. Additional Requirements: Previous experience in biotech and/or pharmaceutical drug discovery. Prior experience isolating primary cells preferred (Stemcell Technologies/Miltenyi)

Under the direction of the Disabilities/Mental Health Professional (DMH), the Behavior Support Specialist works as a team member with Early Childhood teachers and other appropriate personnel to develop positive student behavior across the Head Start program. The Behavior Support Specialist implements strategies that focus on decreasing maladaptive behaviors and increasing social, communication and adaptive skills. The Behavior Support Specialist uses restorative practices to support children (6 weeks to 5 years) in a variety of ways. He or she may process internal referrals and behavioral concerns under the guidance of the DMH. Job Responsibilities Process internals referrals (discretion of DMH Professional), and make parent contact, when necessary, via phone, email, or REMIND messenger Proactively engage children via 1:1 work, small groups, and check-ins Facilitate and document restorative conferences between staff and children Support school security through use of security monitoring systems, de-escalation techniques, and Physical/Psychological Management Training Support the implementation of individualized Behavioral Intervention Plans as well as safety plans to ensure that teachers can demonstrate de-escalating strategies in the classroom without the DMH Professional or Behavior Support Specialist present. Attends PPT and family meetings with teachers when necessary. Report/Track data of interactions/referrals/trends Other duties as assigned by the Sr. Disabilities and Mental Health Manager or Head Start Director Position: Full-time, Non-exempt Reports to: Disabilities/Mental Health Professional Requirements: Skills, Knowledge & Abilities: Knowledge of, and ability to implement, de-escalation techniques Knowledge of, and ability to implement, behavior management techniques Knowledge of intensive behavior intervention techniques Knowledge of safe practices in an ECE environment Ability to monitor and observe child behavior according to approved policies and procedure Demonstrates recordkeeping / organizational skills Ability to develop rapport and interact effectively with teachers, children and families Ability to communicate effectively orally and in writing Ability to handle emotionally charged situations Ability to meet with small groups of students to set goals, discuss challenges, and reflect on Social-Emotional Learning? Qualifications: Associate's degree in related field (required) Bachelor's degree in a related field (preferred) Experience working/supporting children with a special need/ diagnosed disability Experience working with children who display challenging behaviors Maintain a current certificate in Pyramid Model and CPI (can be obtained after hire) Clearance of the State of CT Early Childhood Background Check system (BCIS) Medical Work Clearance within 1-year of start date We are an equal opportunity employer and welcome applicants from all backgrounds to apply. Compensation details: 42000-50000 Yearly Salary PI757934b85ba2-29***********5

Key Responsibilities: Bid & Proposal Management: Analyze RFPs, RFQs, and ITTs to determine bid requirements and feasibility. Develop, organize, and submit comprehensive and compliant bid responses. Coordinate with internal teams (sales, engineering, procurement) to gather necessary documentation and technical details. Ensure all proposals align with company objectives and client specifications. Cost Estimation & Pricing: Work with vendors and internal teams to develop competitive pricing models. Analyze cost breakdowns and prepare financial proposals. Ensure pricing strategies align with market conditions and profitability goals. Technical & Content Development: Collaborate with engineers to create detailed technical documentation and schematics. Write and edit proposal content, ensuring clarity and professionalism. Customize bid responses to highlight the company's unique value proposition. Stakeholder Coordination: Liaise with project managers, sales teams, and executives to ensure alignment on bid strategies. Maintain relationships with key suppliers and manufacturers for pricing and technical support. Conduct internal bid review meetings and manage proposal timelines. Compliance & Quality Control: Ensure all bids comply with regulatory, contractual, and legal requirements. Maintain a bid library of templates, case studies, and past submissions for efficiency. Continuously improve bid processes and documentation quality. Qualifications & Skills: Bachelor's degree in Business, Engineering, AV Technology, or a related field (preferred but not required). 3+ years of experience in bid management, proposals, or sales within the AV or technology sector. Strong understanding of audiovisual systems, integration, and industry standards. Excellent writing, editing, and communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and proposal management tools. Ability to manage multiple projects under tight deadlines with attention to detail. Strong analytical and problem-solving skills. Experience with CRM and bid management software is a plus.

We're currently recruiting for a Client Support Specialist to join a community orientated bank based in the CT area. The Client Support Specialist supports the bank in focusing on providing exceptional customer care for their customers. If you're looking to join a bank that cares about both their employees and their customer - please apply! Responsibilities: Handling client problems through directly finding a resolution or by referring to the proper individual or department Supporting the sales team in preparing required documents to conclude sales Providing exceptional support and service around all digital products to customers Requirements: Minimum of 1-3 years relevant experience in consumer, business banking or retail services in a customer facing role Must be coming from a banking background. Strong understanding of banking products, services, and operations. Excellent customer service and interpersonal skills. For more information please email Megan at *****************************

TOMZ Corporation, a leader in manufacturing of devices and components for major medical device companies, is looking for a Metrology Specialist to join our organization. TOMZ offers competitive compensation and excellent benefits, including 401k, health/dental, vision and paid time off. TOMZ maintains a modern, clean, and safe facility with state-of-the-art equipment and dedication to continuous process improvement. TOMZ is registered with the FDA Medical Device Manufacturer and is certified to ISO 13485. SUMMARY OF POSITION: This position will be responsible for the activities associated with developing advanced metrology methods in a medical device manufacturing environment. This includes but is not limited to assessing process risk and implementing appropriate control mechanisms, corrective / preventative action, and creating and refining test methods ESSENTIAL FUNCTIONS: Must be knowledgeable of, and adhere to, the TOMZ Quality Management System. Operates and programs advanced measurement equipment including Vision Systems, CMMs, PLCs, Optical Sensors, Contracers and Laser Measurement Systems. Acts as the Subject Matter Expert in GD&T Uses expertise in bench layouts to resolve complex measurement challenges. Collaborates and defines Test Method. Expertise of precision measuring instruments and their application, including but not limited to, Electronic height gages, calipers, micrometers, depth gages, indicators, and plug and thread Go/No Go gages. Execution and evaluation of Test Method Validations. Support the creation of production visual standards and standardized acceptance criteria for TOMZ's manufacturing processes. Design, Model and Build inspection work holding fixtures. Additional requirements as outlined in full job description. QUALIFICATIONS: Education/Experience Technical training in GD&T and measurement programing system. Minimum of 0-4 years' experience in a regulated manufacturing environment. Minimum of 3 years of manufacturing quality experience including advanced metrology experience including CMM and/or Vision System programming. Qualifications Ability to travel up to 5%. Demonstrated self-starter with ability to work in a fast-paced environment. Competency with Microsoft Office (i.e. Outlook, Word, Excel, and PowerPoint) Strong verbal and written English language communication skills. Basic understanding of statistical techniques and sampling strategies Preferred skills ASQ-CQT, CQE or CRE preferred. Certifications in DMIS programming preferred Class I, II and/or III Medical Device manufacturing experience. Regulated manufacturing industry experience (e.g. Aerospace, Defense, Pharmaceutical, etc.) Knowledge and experience with external standards: ISO 900/9001, ISO 13485, and 21CFR 820, EU MDR, especially pertaining to product development, design controls, good manufacturing practices, supplier qualification, auditing, quality control (GD&T, Nonconforming Materials, MRB), Corrective and Preventive Actions, and customer complaints). TOMZ is an Equal Opportunity Employer

Are you a highly skilled Estate Settlement Paralegal with deep expertise in taxes and estate settlement? We're looking for a dedicated professional to join our team and help guide clients through the complexities of estate planning and administration. This is on site for a well established law firm in Hartford CT. What's in it for you? Competitive salary and benefits 80-100K depending on experience plus a generous 401K Match Collaborative and supportive work environment onsite with work flexibility A team that values collaboration, work-life balance, and mutual respect What will you be doing? Estate Settlement: asset valuation, collection, and transfer, debt and liability payments, asset distribution, trust funding, etc. Tax Compliance: federal and state estate or inheritance tax returns Estate Tax Planning: estate tax planning documents, estate tax projections Probate Accounting: collaborating with internal teams' external counsel to submit to the Probate Court Gift Tax Support: reviewing and processing complex returns Handle all aspects of probate and trust administration What Qualifications must I have? 3+ years of experience in Trust and Estate department In-depth knowledge of federal and state estate, gift, and income tax laws Strong understanding of estate planning documents, including wills, trusts, and powers of attorney Experience working with probate courts, tax professionals, and financial institutions Excellent communication, organizational, and multitasking skills Paralegal certification and/or degree preferred but not require experience is just as valued, with a specialization in estate planning or taxation a plus All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

JOB TITLE: IT Support Specialist EMPLOYER: Sherwood Lumber Corporation DEPARTMENT: IT REPORTS TO: VP of IT SUMMARY: This position is responsible for providing day-to-day IT support at the Palmer, MA location. The Support Specialist assists in user training, technical support and resolution of help desk tickets, and the implementation of new projects. DUTIES AND RESPONSIBILITIES: • Serve as the primary on-site IT support contact for our Palmer facility. • Provide hands-on technical support for hardware, printers, mobile devices, and network issues. • Assist with user training and support for upcoming NetSuite ERP and WMS implementations, as well as training on any future projects. • Support and train warehouse staff on mobile devices and scanning equipment. • Troubleshoot general IT issues and contribute to help desk ticket resolution. • Participate in IT projects and implementations. • Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: • This job has no supervisory responsibilities. QUALIFICATIONS: • High school diploma or equivalent • A minimum of 2-4 years of experience (Preferably within a warehouse or distribution environment) • Strong customer service mindset and excellent communication skills • Basic understanding of computer hardware, networks, and common technical issues • Ability to explain technical concepts to non-technical users • Problem-solving skills and a proactive attitude • Ability to work independently while staying connected with the broader IT team • Other skills required: • Experience with warehouse management systems (WMS) or ERP systems • Technical certification (A+, Network+, etc.) or relevant coursework • Previous help desk or technical support experience PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Continually required to sit. • Occasionally required to stand and/or walk. • While performing the duties of this job, the noise level in the office work environment is usually quiet to moderate. • The employee must occasionally lift and/or move up to 30-50 pounds. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The SLAM Collaborative has a full-time IT Helpdesk position available in our Glastonbury, CT office. This position will provide help desk support and computer training for the organization and will work with the rest of the IT department on upgrades and software rollouts, occasionally working after hours. The ideal candidate for this position is someone who thrives in a multi-tasking environment, who values productivity and efficiency balanced with the utmost quality. Key Responsibilities include, but are not limited to the following: Assess and resolve employee computer problems Provide Level I computer and technology support to the organization (both on-site and remotely to branch offices and construction sites) Provide technology training to company employees as needed Install and configure software and hardware for end users Work with vendors and other third parties on a limited basis, mainly for printer repair service and supply ordering Provide new employee technology orientation and setup Replace printer toner cartridges and maintain inventory Active Directory + Office 365 moves, adds, and changes Qualifications: 1+ year of experience in an IT environment A passion for technology with experience in Microsoft Office and Windows 10 A strong dedication to good customer service and problem resolution Work independently as well as in collaboration with others Display a sense of urgency

at A-Tech Commercial Parts and Service We are looking for the best Service Support Specialist/Dispatcher! Are you ready to be an integral part of our team? We're seeking a Service Support Specialist to be the backbone of our branch and tackle a variety of tasks across all departments. This is an IN-PERSON position in Windsor, CT Full Time/Hourly Mon-Friday 8:00 am-4:30 pm Essential Functions: Task Maestro: Dispatching service technicians for commercial food service repairs. Ensure the correct parts reach the right technician for efficient scheduling.Office Maven: Proficient in Microsoft office. Customer Champion: Providing outstanding customer service. Logistics Pro: Maintain open and thorough communication with technicians on their routes using dispatching software.Safety Advocate: Prioritize safety and adhere to accident prevention procedures.Adaptable Dynamo: Embrace new challenges assigned by the Branch Manager. Responsibilities of the Position: Team Player: This is a non-supervisory role, reporting to the Branch Manager. Decision Influencer: Your actions can impact people, finances, and our organization's reputation. Minimum Qualifications: Educational Foundation: High School diploma or its equivalent. Experience Insight: Two years of education and/or experience in a related field. Exceptional Communicator: Strong customer service, communication, and problem-solving skills. Clean Slate: Successful completion of a pre-employment drug screen and criminal background check. Safety-First Attitude: Prioritize safety in all you do. Self-motivated and Organized: Excel at working independently with minimal supervision. Age Requirement: Must be at least 18 years old. Physical Demands:

Description We are looking for the best Service Support Specialist/Dispatcher! Are you ready to be an integral part of our team? We're seeking a Service Support Specialist to be the backbone of our branch and tackle a variety of tasks across all departments. This is an IN-PERSON position in Windsor, CT Full Time/Hourly Mon-Friday 8:00 am-4:30 pm Essential Functions: Task Maestro: Dispatching service technicians for commercial food service repairs. Ensure the correct parts reach the right technician for efficient scheduling.Office Maven: Proficient in Microsoft office. Customer Champion: Providing outstanding customer service. Logistics Pro: Maintain open and thorough communication with technicians on their routes using dispatching software.Safety Advocate: Prioritize safety and adhere to accident prevention procedures.Adaptable Dynamo: Embrace new challenges assigned by the Branch Manager. Responsibilities of the Position: Team Player: This is a non-supervisory role, reporting to the Branch Manager. Decision Influencer: Your actions can impact people, finances, and our organization's reputation. Minimum Qualifications: Educational Foundation: High School diploma or its equivalent. Experience Insight: Two years of education and/or experience in a related field. Exceptional Communicator: Strong customer service, communication, and problem-solving skills. Clean Slate: Successful completion of a pre-employment drug screen and criminal background check. Safety-First Attitude: Prioritize safety in all you do. Self-motivated and Organized: Excel at working independently with minimal supervision. Age Requirement: Must be at least 18 years old. Physical Demands:

Share your commitment to individual empowerment and growth, human rights, and community integration! Join our team of compassionate Direct Care professionals in our Developmental Services Residential program at Behavioral Health Network! If you are hired as a per diem employee in the Developmental Services program, you will work on an as-needed basis rather than following a set schedule. In a residential direct care role, this means you will fill open shifts when regular staff members are unavailable or when extra help is needed. You can typically choose which shifts you want to work, giving you more flexibility than a full-time or part-time schedule. However, you are only paid for the hours you work, and there is no guarantee of a set number of hours. This setup is ideal for people who want a flexible work option and are able to step in on short notice to support individuals living in a residential program. We have openings in all shifts and multiple locations around the Pioneer Valley-Western Mass! (Florence, Amherst, Springfield) * Direct Care Workers provide services to individuals in group homes that support the growth, independence, and safety of individuals in all settings. * They monitor their overall health and well-being by assisting and monitoring daily living and encouraging independence, competency and decision-making. * Direct Care Workers initiate, support and ensure quality of life through empowerment, safety awareness, respect and dignity. * Assist with all aspects of medication treatment and provide related activities to document and support the services provided to individuals. * Provide crisis intervention and emergencies. * Plan and provide opportunities for community activities and maintain, enhance and foster social support networks and relationships. In the Residential Support Services program at BHN, we provide 24-hour staffed residential services, individual and family support services, a social club, and an advocacy program. BHN values the individuals we serve in shared living and small group homes. Each person we serve is part of a team that includes family, BHN staff, and other providers who work together to assess the individual's needs and goals and then create and maintain a plan reflecting strengths, capabilities and desires. Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities. Reasons to work with BHN: * Work with an agency who does amazing things for others. * You will be able to change a person's life. * You will expand your experience in various areas of mental & behavioral health. * You will have the opportunity to grow within the agency. * You will not be bored with our fast-paced environment. * You will have excellent benefits package & time off benefits available. Qualifications/Requirements Residential Support Specialists at Behavioral Health Network have the following qualities: * Commitment to empowerment and growth, human rights, and community integration of individuals/persons served (required). * High school diploma or G.E.D. (required). * Valid driver's license and a reliable car available for working hours (required). * Minimum of six months experience in human services (preferred). * Training is provided by BHN. * How do I apply to be a Residential Support Specialist? If you are interested in this opportunity, please click "Apply for Job" from Kronos/WFD or visit our website at **************** and click on "Browse All Jobs" to apply! BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

The Regional Support Specialist (RSS) provides critical administrative, operational, and customer service support to our Coldwell Banker Real Estate branch offices, leaders, and agents. The RSS will work primarily in one location and will occasionally be asked to support other local offices. They will provide support digitally and in-person including, but not limited to, processing agent transactions, acting as a liaison with our different departments and business partners, general office administration & customer service. In addition, they are responsible for ensuring the agents are supported in their marketing efforts especially social media strategy and supporting our marketing programs. This position plays a significant role in driving the success of our key principle of helping our agents live exceptional lives. Responsibilities: Office Organization In collaboration with our facilities and IT partners, ensure all items in the office remain in working order Ensure needed office supplies are sufficiently stocked and organized, mail is distributed Greet and direct agents/customers as needed Agent Support Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them in their business Support Agents with any technology, process, or operationally related questions Promote a friendly, inclusive office culture that reinforces our agent value proposition Work with Agent Onboarding Team, as needed, to support agent onboarding process Transaction Support Ensure our agents' transactions are complete for compliance, efficiently and accurately processed, commission payments are timely, and adjustments are avoided Scan physical checks, as needed Point of contact, as needed, for following up on missing documentation or escalation of transactional issues Database entry and updates - MLS, Transaction Manager Systems review of Trident and Transaction Manager, issue resolutions submitted through OnBase Branch Leader Support Support Branch Manager, as needed, with maintaining office promotional items, sales meetings, new agent orientations, supporting office culture, and light social media marketing Minimum Qualifications: 1 or more years customer service experience preferred; Prior Real Estate office experience preferred Experience with marketing support, including marketing tools and social media preferred Strong written and verbal communication skills Technologically proficient in all areas including, but not limited to, familiarity with various operating systems on PCs and Macs and ability to navigate computer software Proficiency with Microsoft Office Ability to communicate effectively with different audiences, including agents, branch managers, and operational support teams Customer focused, delivery oriented, ability to multi-task Willingness to be “nimble” and adjust priorities, as needed Ability to travel to additional offices in the region on an as needed basis Anywhere is proud to offer a comprehensive benefits package to our employees including: Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D 401(k) savings plan with company match Paid Time Off to Include Holidays , Vacation Time, and Sick Time Paid Family & Paternity Leave Life Insurance Business Travel Accident Insurance All employees receive access to LinkedIn Learning Tuition reimbursement for approved programs Employee Referral Program Adoption Assistance Program Employee Assistance Program Health and Wellness Programs and Incentives Employee Discounts Employee Resource Groups

PEER SUPPORT SPECIALIST I Institute for the Hispanic Family The Peer Recovery Support Worker supports integrated health and behavioral health care management for clients involved in a large, cutting-edge integrated behavioral health and primary care initiative at Catholic Charities' Institute for the Hispanic Family in Hartford, CT. Helps consumers with substance abuse and co-occurring disorders recognize that they are not alone and can recover from substance abuse and co-occurring illness. Works with CCBHC integrated care team to ensure that the client's behavioral health and addictions treatment, primary/specialty health and social service needs are met through integrated care. Facilitates warm handoffs of clients to detoxification and inpatient substance abuse/co-occurring treatment programs and their return to CCBHC outpatient care. Facilitates peer recovery groups at the agency and in the community. Connects client with other appropriate peer support and community-based services, as needed. Teams with other staff in co-facilitating psycho-social rehabilitation groups addressing social skills, vocational skills, health and wellness. Administers national evaluation tools as necessary. GENERAL DUTIES AND RESPONSIBILITIES * Helps consumers with mental health, substance abuse and co-occurring disorders recognize that they are not alone and can recover from substance abuse and co-occurring illness. Nurtures client readiness for recovery from co-occurring disorders. * Serves as a resource to clients seeking information. Offers relevant information and materials to consumers as appropriate. Maintains an active interest in helping clients. * Provides advocacy services on behalf of client when appropriate. * Works with CCBHC integrated care team to ensure that the client's behavioral health and addictions treatment, primary/specialty health and social service needs are met through integrated care. * Facilitates warm handoffs to clients to detoxification and inpatient substance abuse/co-occurring treatment programs and their return to CCBHC outpatient care. * Conduct outreach visits to client's home, hospitals/inpatient facilities and to community sites to engage client and provide services. Attempt to follow up with client within 24 hours of hospital/inpatient discharge to reengage him/her in aftercare services. * Facilitates peer recovery groups at the agency and in the community. Connects client with other appropriate peer supports and community-based services, as needed. Attends community meetings with clients, role playing the first meeting, having a debriefing meeting, etc. * Provides client transportation as necessary. * Teams with other staff in co-facilitating psycho-social rehabilitation groups addressing social skills, vocational skills, health and wellness. Administers national evaluation tools as necessary. * Demonstrates respect and nonjudgmental attitudes in all contacts with clients, community professionals and agencies. Embraces and integrates co-occurring philosophy into work with clients. * As clients are being discharged from care, makes assertive linkages to groups and programs specific to the client. * Provides empathic communication and maintains appropriate boundaries; respects the personal and cultural identity of clients. * Demonstrates ability to recognize signs and symptoms that indicate a client may need additional clinical support, and connects client to appropriate resources. * Reports and removes oneself from any real or perceived conflict of interest. * Participates in performance and quality improvement activities as dictated by supervisor. * Participates in ongoing agency supervision, staff meetings, and appropriate training. QUALIFICATIONS * Certification as a peer recovery specialist. * Recovery from mental health and/or substance abuse diagnosis for a minimum period of one year. * Actively participate in leadership role in recovery activities. * Willingness to establish supportive and respectful rapport with people from diverse cultural backgrounds, including but not limited to clientele, clinical staff, administrative staff and team members. * Willingness and ability to work supportively and effectively within a team setting * Initiative to proceed without direct supervision and utilizes training effectively. * Maturity and dependability. * Ability to follow organizational guidelines, policies, and procedures. * Ability to uphold complete consumer confidentiality. * Ability to provide empathic communication and maintain appropriate boundaries. * Proficient in Microsoft environment, notably Word, Excel and Outlook; ability to document services in an Electronic Clinical Record. * Written and oral fluency in Spanish strongly preferred. EMPLOYEE BENEFITS Catholic Charities offers access to a comprehensive array of benefits, including: For Good Health: Medical, Prescription, Dental and Vision insurance For a Secure Future: Life, AD&D and Long-term disability insurance For Retirement: 403(b) Plan, with employer matching contributions for eligible employees For Career Advancement: Training and development opportunities and for Licensed Clinicians ability to apply for the education Loan Forgiveness Program under The National Services Health Corp. For Work Life Balance: Generous paid time off; including vacation and sick time. Employee Assistance Program (EAP) - Free and confidential counseling Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED.

Job Details Norwich location - Norwich, CT Full Time 2 Year Degree $24.04 - $24.04 Hourly First ShiftDescription Housing Support Specialist 1 Program: Supportive Housing for Families Salary: $24.04/ hour Schedule: FT/40 hours/1 st shift/Monday-Friday Program Summary: The Supportive Housing for Families program is a child welfare program providing intensive case management, vocational supports, and temporary housing subsidies to families that are homeless or at risk of homelessness in order to support the achievement of family reunification and/or prevent the removal of children. Position Summary: The Housing Support Specialist 1 reports to the Assistant Director of Housing Services and is responsible for conducting apartment inspections and searches for clients. The Housing Support Specialist 1 will complete initial, interim, annual and exit inspections, develop and maintain a database of housing resources and provide housing advocacy as needed. The Housing Support Specialist 1 tracks inspections, assists clients in the lease-up process and ensures that all potential units meet Housing Quality Standards. Working within our Family & Child Services, the Housing Specialist works with the Supportive Housing for Families staff to provide services to stabilize and reunite families experiencing complex issues such as substance use, behavioral health matters, and homelessness. Requirements: Associate's Degree or Nan McKay Certification 2+ years relevant experience Valid Connecticut Driver's License Regular and predictable attendance is required Orientation: If selected for employment with The Connection, newly hired employees will be required to attend a two (2) day mandatory New Hire Orientation at our Roscommon office located in Middletown. Benefits: Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment 403(b) retirement plan with employer matching contribution Company paid short and long term disability and life insurance with full time employment Paid time off (vacation, personal and sick) with full time employment 12 paid holidays The Connection is a statewide human services and community development agency that provides unique solutions to the problems of homelessness, mental illness, substance use, improving child welfare and community justice rehabilitation. For additional information, visit ************************ .

Our In-Home Support Specialists are committed to facilitate, model, and build skills that will lead to the optimal independence of the people we support. Essential Functions: Daily activities such as meal preparation and planning Personal care Facilitating community involvement by accompanying individuals on outings in the community Providing transportation to recreational and community activities Supporting therapeutic and behavioral plans Expectations: Demonstrates a positive work ethic. Can work with limited supervision. Advocates for and protects participants' rights in accordance with Arc policies and procedures. Treats all individuals in an age-appropriate manner, with respect and dignity, and to encourage opportunities that promote choice. Maintains a mature and positive attitude when dealing with program participants, staff, families, the public and outside representatives. Works with a spirit of cooperation with all departments. Carries out all job responsibilities in a professional manner. Attends all agency staff meetings and training sessions. Maintains attendance. Adheres to policies on attendance, days of absence, and illness. Keeps supervisor informed of any significant events or the need to modify any area of the operation/activity. Serves as a positive and appropriate role model for program participants. Provides advocacy for participants based on their personal choice and their individual plan. Develops and maintains positive relationships with participants, their families, and providers. Responds to need of participants, families, and providers in a timely and professional manner. Possesses a valid driver's license, privately owned vehicle, and evidence of insurance. Minimum Qualifications: Prior experience working with people who have developmental and physical disabilities preferred. Must have the ability to mentor and assist people in all areas of life skills including recreation, independence, communication, and health. Valid driver's license required. High School Diploma or GED Applicants must possess basic computer aptitude and be able to speak/write in English. Schedule: Tues-Thurs 330pm-730pm Work Location: Putnam, CT Highlights: Appreciate paid training while you get state certified. Medical, dental, vision, and life insurance Eleven recognized holidays off and paid each year. Earn paid vacation and paid sick leave. We can start you working and earning towards your employment goal. Opportunities for advancement are offered. Helping others is a reward that will stay with you the rest of your life. The Arc Eastern Connecticut is an Equal Opportunity Employer.

JOB TITLE: IT Support Specialist EMPLOYER: Sherwood Lumber Corporation DEPARTMENT: IT REPORTS TO: VP of IT EFFECTIVE DATE : 1/1/2025 SUMMARY: This position is responsible for providing day-to-day IT support at the Palmer, MA location. The Support Specialist assists in user training, technical support and resolution of help desk tickets, and the implementation of new projects. DUTIES AND RESPONSIBILITIES: • Serve as the primary on-site IT support contact for our Palmer facility. • Provide hands-on technical support for hardware, printers, mobile devices, and network issues. • Assist with user training and support for upcoming NetSuite ERP and WMS implementations, as well as training on any future projects. • Support and train warehouse staff on mobile devices and scanning equipment. • Troubleshoot general IT issues and contribute to help desk ticket resolution. • Participate in IT projects and implementations. • Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: • This job has no supervisory responsibilities. QUALIFICATIONS: • High school diploma or equivalent • A minimum of 2-4 years of experience (Preferably within a warehouse or distribution environment) • Strong customer service mindset and excellent communication skills • Basic understanding of computer hardware, networks, and common technical issues • Ability to explain technical concepts to non-technical users • Problem-solving skills and a proactive attitude • Ability to work independently while staying connected with the broader IT team • Other skills required: • Experience with warehouse management systems (WMS) or ERP systems • Technical certification (A+, Network+, etc.) or relevant coursework • Previous help desk or technical support experience PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Continually required to sit. • Occasionally required to stand and/or walk. • While performing the duties of this job, the noise level in the office work environment is usually quiet to moderate. • The employee must occasionally lift and/or move up to 30-50 pounds. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

at A-Tech Commercial Parts and Service We are looking for the best Service Support Specialist/Dispatcher! Are you ready to be an integral part of our team? We're seeking a Service Support Specialist to be the backbone of our branch and tackle a variety of tasks across all departments. This is an IN-PERSON position in Windsor, CT Full Time/Hourly Mon-Friday 8:00 am-4:30 pm Essential Functions: Task Maestro: Dispatching service technicians for commercial food service repairs. Ensure the correct parts reach the right technician for efficient scheduling.Office Maven: Proficient in Microsoft office. Customer Champion: Providing outstanding customer service. Logistics Pro: Maintain open and thorough communication with technicians on their routes using dispatching software.Safety Advocate: Prioritize safety and adhere to accident prevention procedures.Adaptable Dynamo: Embrace new challenges assigned by the Branch Manager. Responsibilities of the Position: Team Player: This is a non-supervisory role, reporting to the Branch Manager. Decision Influencer: Your actions can impact people, finances, and our organization's reputation. Minimum Qualifications: Educational Foundation: High School diploma or its equivalent. Experience Insight: Two years of education and/or experience in a related field. Exceptional Communicator: Strong customer service, communication, and problem-solving skills. Clean Slate: Successful completion of a pre-employment drug screen and criminal background check. Safety-First Attitude: Prioritize safety in all you do. Self-motivated and Organized: Excel at working independently with minimal supervision. Age Requirement: Must be at least 18 years old. Physical Demands: Office Oasis: Primarily work in a typical office environment. Occasional Lifting: Light lifting of office equipment, supplies, and boxes may be required. Balanced Posture: A mix of sitting, walking, and standing throughout your day. Tech-Savvy: Comfortably operate computers and office equipment. Pay: $20- $25 an hour, based on experience Ready to unlock your potential as a Service Support Specialist? Join our team, where your dedication and skills make all the difference. Apply now and be part of something exceptional! About A-Tech A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: Kitchen Equipment Repair | A-Tech | Connecticut (atechcps.com) All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. A-Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. A-Tech is a division of Unlimited Service Group, "All Unique, All United."