Support Specialist Jobs in Bellview, FL

Client Solution Architects (CSA) is currently seeking a highly organized Systems Specialist III to provide documentation, system support, and data management in support of MyNavy HR modernization efforts. This role focuses on managing and maintaining critical documentation, supporting process reengineering, and ensuring alignment with Department of Defense frameworks and standards. The Specialist III will play an essential role in facilitating the transition and transformation of current systems and processes. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon award/funding. Requirements How Role will make an impact: * Develop, update, and maintain comprehensive documentation for MyNavy HR modernization efforts, including functional requirements, operational processes, and non-functional capabilities. * Support the creation and validation of "As-Is" and "To-Be" process models, ensuring traceability and alignment with modernization goals. * Assist in documenting schedules, methodologies, and business process mappings for effective project execution. * Provide support for requirements gathering, verification, and traceability to ensure functional and data requirements align with MyNavy HR objectives. * Assist in managing and organizing data related to systems integration and modernization activities, ensuring compliance with Business Enterprise Architecture (BEA) taxonomy and Department of Defense Architecture Framework (DODAF). * Contribute to the preparation of reports and analyses, supporting decision-making and strategic planning. * Collaborate with cross-functional teams to support the transition from legacy systems to modernized frameworks. * Ensure accurate documentation and alignment of processes across multiple roles, systems, and organizations. * Facilitate the collection and organization of information required for system improvements, operational requirements, and IT pilots. * Participate in Integrated Product Team (IPT) sessions, in-process reviews, and working group meetings to support documentation and reporting needs. * Prepare and distribute meeting materials, including agendas, minutes, and action items. * Contribute to monthly and ad hoc reports detailing progress, risks, and recommendations for ongoing modernization initiatives. * Ensure that all documentation and processes adhere to Department of Defense regulations, including DODAF and BEA standards. * Support quality control efforts by maintaining accurate and up-to-date records of systems, processes, and project milestones. * Assist in managing data security and compliance in alignment with Information Assurance (IA) and Computing Environment (CE) requirements. What you'll need to have to join our award-winning team: * Active SECRET security clearance is required. * Bachelor's degree in Computer Science, Management Information Systems, or a related field. * 6+ years of experience in electronic documentation, system administration, and process support, including work with legacy and modernized systems. * IA Contractor Training and Certification and Computing Environment (CE) certification may be required at the task order level. * Strong understanding of documentation management, process mapping, and data organization techniques. * Familiarity with DoD frameworks such as DODAF and BEA, and related compliance standards. * Proficiency in tools and methodologies for managing business processes and requirements traceability. * Excellent organizational and communication skills to support collaboration across teams and stakeholders. What We Can Offer You: * Compensation * Health & Wellbeing * We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. * Personal & Professional Development * We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. * Diversity, Inclusion & Belonging * We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental, vision, prescription drugs) * Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life insurance * AD&D insurance * Company-paid Short-Term and Long-Term Disability * Employee Assistance Program * Tuition Support Options * Identity Theft Program

This is advanced technical work in system management, system support and in maintaining system performance. Jurisdiction Yearly SalaryMobile County $63,100 - $100,876 City of Prichard$32,352 - $50,184 City of Saraland $53,085 - $84,865 Mobile Area Water & Sewer System* $54,412 - $86,986 Mobile County Health Department$53,085 - $84,865 Mobile Housing Authority$55,772 - $889,161 * Amended 1/5/2024 Amended 10/07/2024Minimum Qualification Requirements Attainment of a minimum of a bachelor's degree from a recognized college or university in computer science or a closely related field and a minimum of three years experience performing operating system maintenance and support and troubleshooting end user operating system hardware and software; or a combination of education and experience equivalent to these requirements. For details, please see the Class Specifications | SYSTEM SUPPORT SPECIALIST I | Class Spec Details (governmentjobs.com). All applications must be submitted online through the Mobile Civil Service Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Civil Service System employment, and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. A person with a disability may request accommodation by contacting the Mobile Civil Service at ************. Adam Bourne, Civil Service Director The agencies we serve are equal-opportunity employers

Responsibilities: Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems Provides support for the escalation and communication of status to agency management and internal customers Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of assigned tasks. This position requires shift work MANDATORY SKILLS: Must be able to work shift schedule U.S. Citizenship Must have an active/current Top Secret clearance with SCI eligibility. Must be able to obtain DHS Suitability 4+ years of directly relevant experience Experience and/or familiarity with one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows (10, 11), VMware, SharePoint Experience with monitoring system health and status Experience documenting problems and resolutions through a tracking program Experience performing various administrative duties and provide technical assistance, with the supervision of a team leader to remotely located users Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations) High School diploma or equivalent is required OPTIONAL SKILLS: Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc. Experience working in an Agile environment Experience with ITIL methodology Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc. Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc. Experience performing incident response (tiered support model), using an Incident Management System. Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis. Determine multi-user, multi-system correlations. Experience interfacing directly with customer and program management team. Experience providing status to program management and input to customer status reports. DoD 8570.1-M Compliance at IAT Level I Information Technology Infrastructure Library (ITIL) certification About Avid Technology Professionals Avid Technology Professionals, LLC (ATP) is a premiere provider of software and systems engineering, and acquisition program management services for the community. ATP is actively seeking to pursue contract opportunities with other departments and agencies in the federal government, in state governments, and in the commercial sectors. Delivered by seasoned experts in the IT field, ATP solutions adeptly address the IT concerns manifesting in both the federal and commercial sectors. Employee Benefits The ATP Employee Benefits package includes: A Supportive and Equitable Working Environment that is both Stimulating and Challenging Competitive Hourly Salary Unique Employee Success Sharing Program that allows ATP employees to Share in Company's Successes Automatic Approved Overtime (as long as contract permits) Retirement Pay (401K); 100% company paid, immediately vested with Profit-Sharing Component Company Medical Coverage Plans - HMO, Open Access, PPO plans Company Dental Plan - widely accepted, comprehensive, and flexible Progressive Overtime Policy Flexible Spending Account benefit Lucrative Referral Bonus Policy Holiday Scheduling that Coincides with Government Holidays Robust Professional Expenses & Training Program Computer Allowance Internet Allowance Short and Long Term Disability Life Insurance

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** * Notice: Know Your Rights: Workplace Discrimination is Illegal * Notice: Pay Transparency Nondiscrimination (English) * Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus US Manufacturing Facility is looking for a Ground Support Technician to join our Ground Support Team based in Mobile, AL Responsible for the safe off-loading of Major Components Assemblies (MCA) from sea and road transport jigs onto Final Assembly Line (FAL) transportation trolleys and the delivery of MCAs to the Final Assembly Line stations in accordance with the planning schedule. Safe operations of Overhead Cranes with lifting capacities ranging from 6.5 tons to 50 tons, all with multiple lifting configurations. Meet the team: * The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft. Your working environment: Nearby on 'Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. How We Care for You: * Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP") * Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. * Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages. * Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. Your challenges: ● Overhead crane operations in the Transhipment hangar, A320 Final Assembly Line, Final Phase hangars, and A220 FAL to receive and deliver the major aircraft components utilizing a variety of overhead crane configurations and lifting devices. ● Operating heavy aircraft tow tugs for the movement of aircraft into and out of various hangars in support of pre-Final Operational Testing ● Ensuring aircraft system readiness and proper configuration of aircraft towing operations, cargo loading, aircraft mooring, electrical power connections, ventilation for air supply, and cabin access all in accordance with the Aircraft Maintenance Manual (AMM). MAA AOA training ● Coordinating logistical support for cannibalization, reallocation, out of sequence requests of aircraft materials, and the return of sea transport jigs. ● Operation of heavy equipment to load/ unload shipping containers of MCAs using 30 k forklift. ● Operation of heavy equipment to support unloading of MCAs from sea jigs at heights of 20-30 feet using articulating man lift or scissor lifts. ● Fueling activities for ground support equipment (GSE). Using portable fuel tanks. ● Adherence to various policies regarding accurate recording of completed work and work-in-progress by using daily job cards to record activities. ● Notifies affected parties when clerical errors are discovered or documentation is incomplete. ● Using SOIs to perform each task assigned and documenting any discrepancies. ● Maintains accurate and up-to-date training records of EHS, SAP. ● Ensure required daily pre-operational inspections of GSE are completed. Your boarding pass: Education: ● High School Diploma or equivalent Experience: ● 3 years of experience working with overhead cranes. ● 3+ years of experience working in aviation ramp operations ● 3+ years experience working with heavy equipment. Qualified Experience / Skills / Training: ● Overhead, Crane ● Aviation ramp operations ● Heavy Equipment Operations ● Logistic Operations ● SAP experience preferred Physical Requirements: * Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions * Hearing: able to hear sufficiently to engage in conversation in office settings Able to hear safety alerts and warning signals. * Speaking: able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification. * Equipment Operation: Able to operate a wide range of personal and office electronic equipment. * Carrying: able to occasionally carry up to 20lbs/9kg while engaging in training, addressing production issues or as part of continuous improvement projects. * Lifting: able to occasionally lift up to 30lbs/14kg. * Pushing/Pulling: able to push/pull items in office areas and on the shop floor. * Sitting: able to sit for extended periods of time at the computer and in meetings. * Squatting/Kneeling: able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves. * Standing: able to stand for extended periods of time delivering information. * Travel: able to travel * Walking: able to walk through office and production areas, around flight lines and airstrips and sometimes on uneven indoor and/or outdoor surfaces. This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: US - Direct Hire Experience Level: Entry Level Remote Type: On-site Job Family: Logistics * ----- Job Posting End Date: 04.06.2025 * ----- Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.

PENDING. GBSI is seeking an Information Technology (IT) professional for the role of Help Desk Specialist in Pensacola, FL to support end users on a government contract. The ideal candidate will be part of a DevSecOps program, operating in an Agile SAFe framework, and will serve as the initial point of contact for IT related problems and provide tier level support which will consists of providing phone and online support to users, performing troubleshooting, resolving technical issues, and following escalation protocols as necessary. Responsibilities Provides support to end users to resolve technical problems on a variety of issues; Ensures a timely process through which problems are controlled (includes problem recognition, research, isolation, resolution, and follow-up); Responds to telephone calls, email, and personnel requests for technical support; Documents, tracks, and monitors the problem to ensure a timely resolution; Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem; Simulates or recreates user problems to resolve operating difficulties; Recommends systems modifications to reduce user problems; Interacts with customers to handle service inquiries and problems; Provides support to the implementation, troubleshooting and maintenance of IT systems; Rapidly distinguishes isolated user problems from enterprise-wide application/system problems; Coordinates with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements; Duties include examining customer problems and implementing appropriate corrective action to initiate a repair or return; This role analyzes recurring problems, annotating, and initiates solutions for preventing reoccurrence. Qualifications Bachelor's degree in Information Technology, Computer Science, Mathematics, Statistics, Business, Engineering, or management information systems and twenty (20) years of relevant experience is required; OR Master's degree in Information Technology, Computer Science, Mathematics, Statistics, Business, Engineering, or management information systems and fifteen (15) years of industry accepted Information Technology (IT) experience is required; Active DoD-issued Top Secret with Sensitive Compartmented Information (TS/SCI) Security Clearance is required at start; Significant experience working in with Linux and Windows operating Systems is required; Significant experience supporting a broad range of assignments requiring originality and innovation in determining how to accomplish tasks is required; Experience with Scripting/Automation is required; Experience with troubleshooting issues in a growing environment is required; Strong oral and written communications, as well as time management skills, are essential in this role. About GBSI Established in 1995, Global Business Solutions, LLC (GBSI) offers customers a distinctive blend of information technology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of information technology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence. GBSI is an affirmative action/equal opportunity employer. All Qualified applicants will receive consideration for employment without regard for race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. This Contractor and subcontractor shall abide by the requirements of 41 CFR-60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans. Pay Transparency Nondiscrimination Provision: GBSI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with GBSI's legal duty to furnish information. Drug Free Workplace: We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Who YOU are and what You can become: The IT Support Specialist II is expected to serve as the initial IT point of contact for users at the Mobile Aerospace Engineering (MAE) and Pensacola business units. You will be responsible for providing IT operations and end user support services. The IT Support Specialist II will work with the broader IT and business organization to enable end user computing and deliver technology solutions. MAE has two site locations: Mobile, Alabama and Pensacola, Florida. Who WE are and where WE are going: At ST Engineering North America, we don't just keep planes flying safely in the sky - we elevate careers! As a leading force in the aviation industry, we are committed to maintaining excellence in aircraft maintenance for some of the world's largest commercial airlines. We continuously invest in and incorporate smart technologies into our MRO work to serve employees and customers better and contribute to the safety and success of the aviation industry. Making our MRO solutions and processes smarter also helps to optimize the use of resources, which helps to reduce wastage, operating costs and our carbon footprint. What YOU will do: * Manage end user computing technology, but not limited to, PC, Laptops, hardware, business applications, Network, Wi-Fi, printers, and Audio/Visual technology * Provide daily support of application issues including software management, user access administration and health monitoring of end user devices * Create and maintain inventory of IT, hardware equipment, job aids and work procedures * Act as the first point of contact for the business users, logging, triaging, managing, and resolving incidents and requests across business unit * Provide first and second tier support via telephone support, email, live support, in person walk ups and managing queues from company helpdesk, self-service portal, chats, emails and other channels * Support the Network and Infrastructure team with hands-on activities for the on-premises infrastructure including software patching, upgrades, and troubleshooting. * Implement, adhere, and enforce standard IT & Cyber Company policies and standards. Assist with IT Audits * Proactively seek and communicate improvement opportunities for customer satisfaction * Document, update, maintain, and leverage appropriate product and services knowledge. keep up to date with developments within the organization that may have an impact on the user experience * Participate in an on-call duty rotation * Performs other duties as assigned Required Skills: * Ability to analyze complex functions, procedures, problems and identify creative, logical, solutions * Comprehensive understanding of end user computing technology, but not limited to, PC, Laptops, hardware, software, Network Wi-Fi, operating systems, directory services, etc. * Experience with implementation of industry productivity tools and current knowledge of technology capabilities and trends * Working knowledge of Microsoft Windows, Azure AD, Microsoft Endpoint manager, Microsoft 365, Jira, Tanium and Service Now is a plus. What YOU need: Education * Minimum of Associates degree or Technical/Trade School education in IT is required. * Relevant IT certification in business management or information systems management such as Microsoft Certified Professional, A+, or similar certification is a plus. Experience * 3+ years' Experience in End User Technology support * Strong Interpersonal, organizational and presentation skills * Previous experience within a Technical Service Desk/Desktop role in a Customer Services environment is a required. * Knowledge in of Microsoft Directory Services and Networking management is a plus PHYSICAL ENVIRONMENT: Candidate must be able to * Sit in normal office environment to perform essential responsibilities while sitting in the office. * Walk approximately 3 hours per day on concrete/carpet surfaces for special hardware task. * Lift up 50 lbs. Candidate must be willing to go into the Mobile, Alabama or Pensacola, FL office 5 Days a week. Travel between sites will be required on a per need basis YOU get more than Just compensation with ST Engineering: * Short-term and Long-Term Incentive Bonus * 401K with company match * Medical/Dental/Vision Insurance * Disability * PTO * Life and Accidental Death Insurance * Global growth opportunities It takes diverse talent to solve real-world problems. ST Engineering is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed. We're proud to consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, or veteran status, or any other legally protected grounds. So, bring us your personal experience, your perspectives, and your background. It's through our differences that innovative changes are made. ST Engineering is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Talent Strategies team at ************, or by email at ***********************. Nearest Major Market: Pensacola Apply now "

Must have Top Secret Security Clearance Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats. Node is seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support of operations, production, and test environments. RequirementsRequired Skills: • U.S. Citizenship • Must have an active/current Top Secret clearance with SCI eligibility. • Must be able to obtain DHS Suitability • 6+ years of directly relevant experience • Experience and/or familiarity with one or more of the following: Solaris, AIX, Red Hat, IRIS, Microsoft Windows (2000, XP, 2003), VMware, SharePoint, Citrix. • Experience with monitoring system health and status. • Experience documenting problems and resolutions through a tracking program. • Experience performing various administrative duties and providing technical assistance, with the supervision of a team leader to remotely located users. • Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations). Desired Skills: • Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc. • Experience working in an Agile environment desired • Experience with ITIL methodology desired. • Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc. • Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc. • Experience performing incident response (tiered support model), using an Incident Management System. • Tier II experience: Prioritize incidents. Perform detailed troubleshooting and root cause analysis. Determine multi-user, multi-system correlations. • Tier III: Provide system administrative support to correct deficiencies noted in the trouble ticketing system for COTS and GOTS software packages. • Experience interfacing directly with customer and program management teams. • Experience providing status to program management and input to customer status reports. Required Education: • HS diploma Desired Certifications: • DoD 8570.1-M Compliance at IAT Level I • Information Technology Infrastructure Library (ITIL) certification Company Overview: Node. Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE VALUES Identifying the~RIGHT PEOPLE~and developing them to their full capabilities Our customer's “Mission” is our “Mission”. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Who YOU are and what You can become: The IT Support Specialist II is expected to serve as the initial IT point of contact for users at the Mobile Aerospace Engineering (MAE) and Pensacola business units. You will be responsible for providing IT operations and end user support services. The IT Support Specialist II will work with the broader IT and business organization to enable end user computing and deliver technology solutions. MAE has two site locations: Mobile, Alabama and Pensacola, Florida. Who WE are and where WE are going: At ST Engineering North America, we don't just keep planes flying safely in the sky - we elevate careers! As a leading force in the aviation industry, we are committed to maintaining excellence in aircraft maintenance for some of the world's largest commercial airlines. We continuously invest in and incorporate smart technologies into our MRO work to serve employees and customers better and contribute to the safety and success of the aviation industry. Making our MRO solutions and processes smarter also helps to optimize the use of resources, which helps to reduce wastage, operating costs and our carbon footprint. What YOU will do: Manage end user computing technology, but not limited to, PC, Laptops, hardware, business applications, Network, Wi-Fi, printers, and Audio/Visual technology Provide daily support of application issues including software management, user access administration and health monitoring of end user devices Create and maintain inventory of IT, hardware equipment, job aids and work procedures Act as the first point of contact for the business users, logging, triaging, managing, and resolving incidents and requests across business unit Provide first and second tier support via telephone support, email, live support, in person walk ups and managing queues from company helpdesk, self-service portal, chats, emails and other channels Support the Network and Infrastructure team with hands-on activities for the on-premises infrastructure including software patching, upgrades, and troubleshooting. Implement, adhere, and enforce standard IT & Cyber Company policies and standards. Assist with IT Audits Proactively seek and communicate improvement opportunities for customer satisfaction Document, update, maintain, and leverage appropriate product and services knowledge. keep up to date with developments within the organization that may have an impact on the user experience Participate in an on-call duty rotation Performs other duties as assigned Certificates/Security Clearances/Other ***************************************************************************************** Additional Qualifications/Responsibilities Required Skills: Ability to analyze complex functions, procedures, problems and identify creative, logical, solutions Comprehensive understanding of end user computing technology, but not limited to, PC, Laptops, hardware, software, Network Wi-Fi, operating systems, directory services, etc. Experience with implementation of industry productivity tools and current knowledge of technology capabilities and trends Working knowledge of Microsoft Windows, Azure AD, Microsoft Endpoint manager, Microsoft 365, Jira, Tanium and Service Now is a plus. What YOU need: Education Minimum of Associates degree or Technical/Trade School education in IT is required. Relevant IT certification in business management or information systems management such as Microsoft Certified Professional, A+, or similar certification is a plus. Experience 3+ years' Experience in End User Technology support Strong Interpersonal, organizational and presentation skills Previous experience within a Technical Service Desk/Desktop role in a Customer Services environment is a required. Knowledge in of Microsoft Directory Services and Networking management is a plus PHYSICAL ENVIRONMENT: Candidate must be able to Sit in normal office environment to perform essential responsibilities while sitting in the office. Walk approximately 3 hours per day on concrete/carpet surfaces for special hardware task. Lift up 50 lbs. Candidate must be willing to go into the Mobile, Alabama or Pensacola, FL office 5 Days a week. Travel between sites will be required on a per need basis YOU get more than Just compensation with ST Engineering: · Short-term and Long-Term Incentive Bonus · 401K with company match · Medical/Dental/Vision Insurance · Disability · PTO · Life and Accidental Death Insurance · Global growth opportunities

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus US Manufacturing Facility is looking for a Ground Support Technician to join our Ground Support Team based in Mobile, AL Responsible for the safe off-loading of Major Components Assemblies (MCA) from sea and road transport jigs onto Final Assembly Line (FAL) transportation trolleys and the delivery of MCAs to the Final Assembly Line stations in accordance with the planning schedule. Safe operations of Overhead Cranes with lifting capacities ranging from 6.5 tons to 50 tons, all with multiple lifting configurations. Meet the team: The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft. Your working environment: Nearby on ‘Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. How We Care for You: Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”) Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. Your challenges: ● Overhead crane operations in the Transhipment hangar, A320 Final Assembly Line, Final Phase hangars, and A220 FAL to receive and deliver the major aircraft components utilizing a variety of overhead crane configurations and lifting devices. ● Operating heavy aircraft tow tugs for the movement of aircraft into and out of various hangars in support of pre-Final Operational Testing ● Ensuring aircraft system readiness and proper configuration of aircraft towing operations, cargo loading, aircraft mooring, electrical power connections, ventilation for air supply, and cabin access all in accordance with the Aircraft Maintenance Manual (AMM). MAA AOA training ● Coordinating logistical support for cannibalization, reallocation, out of sequence requests of aircraft materials, and the return of sea transport jigs. ● Operation of heavy equipment to load/ unload shipping containers of MCAs using 30 k forklift. ● Operation of heavy equipment to support unloading of MCAs from sea jigs at heights of 20-30 feet using articulating man lift or scissor lifts. ● Fueling activities for ground support equipment (GSE). Using portable fuel tanks. ● Adherence to various policies regarding accurate recording of completed work and work-in-progress by using daily job cards to record activities. ● Notifies affected parties when clerical errors are discovered or documentation is incomplete. ● Using SOIs to perform each task assigned and documenting any discrepancies. ● Maintains accurate and up-to-date training records of EHS, SAP. ● Ensure required daily pre-operational inspections of GSE are completed. Your boarding pass: Education: ● High School Diploma or equivalent Experience: ● 3 years of experience working with overhead cranes. ● 3+ years of experience working in aviation ramp operations ● 3+ years experience working with heavy equipment. Qualified Experience / Skills / Training: ● Overhead, Crane ● Aviation ramp operations ● Heavy Equipment Operations ● Logistic Operations ● SAP experience preferred Physical Requirements: Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions Hearing: able to hear sufficiently to engage in conversation in office settings Able to hear safety alerts and warning signals. Speaking: able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification. Equipment Operation: Able to operate a wide range of personal and office electronic equipment. Carrying: able to occasionally carry up to 20lbs/9kg while engaging in training, addressing production issues or as part of continuous improvement projects. Lifting: able to occasionally lift up to 30lbs/14kg. Pushing/Pulling: able to push/pull items in office areas and on the shop floor. Sitting: able to sit for extended periods of time at the computer and in meetings. Squatting/Kneeling: able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves. Standing: able to stand for extended periods of time delivering information. Travel: able to travel Walking: able to walk through office and production areas, around flight lines and airstrips and sometimes on uneven indoor and/or outdoor surfaces. This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: US - Direct Hire Experience Level: Entry Level Remote Type: On-site Job Family: Logistics ------ Job Posting End Date: 04.06.2025 ------ Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

BRMi is seeking a Service Desk Technician. The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request fulfillment. Our mission is to extend Navy Federal Credit Union's superior member-centric service commitment to employees by addressing IT issues, striving for first-contact resolution whenever possible, timely escalation, and management of incidents and service requests to enable employees to serve members around the globe. We seek innovative individuals who can react to a fast-paced environment to leverage and stretch certain skill sets to help us reach a common goal. We are looking for someone who can pivot when needed, multitask, and work in various systems/applications to help promote customer satisfaction. Schedule: Fri - Tues 0900-1300 EST (0800-1200 CST) Message Body: * We require the coordinators to work on campus (GPO) 10 days a month and for this role we only would require them to report to campus (GPO) on Friday, Monday, and Tuesday. This is a Part-time role **Hybrid in Pensacola, FL** Benefits: • Comprehensive Medical, Dental, and Vision Insurance • Employer-Paid Life Insurance • Employer-Paid Short-Term and Long-Term Disability Insurance • 401(k) Plan with Immediate Vesting eligibility on the first of the month following start date • Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays • Educational Assistance Rate range: $16.00-$21.63 an hour Click here to learn about BRMi's culture. Responsibilities Respond to inbound calls daily to provide technical support/troubleshooting Provide support via web queues, outbound interactions, and emails Leverage resources to resolve technical issues timely Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities Escalate requests outside of your scope when necessary Attend weekly staff/mentor meetings Remain cognizant of adherence to help promote business unit success Adhere to ETS Navy Federal practices, policies, and procedures Perform other related duties as assigned or appropriate Qualifications Knowledge and understanding of the information technology field Basic skill troubleshooting and resolving technical problems Exposure to enterprise systems and IT terminology Exposure to solving routine or standard administrative, operational, or system problems and issues Effective verbal and written communication skills Ability to leverage finesse/soft skills when interacting with end users Basic organizational, planning, and time management skills Ability to handle multiple tasks simultaneously with a high degree of accuracy Ability to work independently and in a team environment Desired - 3+ years of Tier 1 support and capabilities or similar Desired - Call Center or front-line customer support experience Desired - Knowledge of Navy Federal operations, policies, and procedures Desired - Knowledge of ITIL (Information Technology Infrastructure Library) Desired - Previous customer service in a fast-paced environment Desired - Familiar with ticketing software (ServiceNow) would be a plus ** BRMi will not sponsor applicants for work visas for this position.** **This is a W2 opportunity only** EOE/Minorities/Females/Vet/Disabled We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.

Job Details Eglin AFB, FLDescription Benevolent Support Specialist Clearance Required: Secret Responsibilities include (but are not limited to): Identify, research, and verify veracity of wellness and benevolent support activities and organizations suitable for use by program participants. Develop and maintain rapport with non-Federal entities (NFE) providing support to SOF WII; assist said NFEs with vetting of external requests that are SOF-affiliated. Assess benevolent support request validity based on parameters established by the Wounded Warrior Assistance Act, Joint Ethics Regulation (JER), USSOCOM Directives, and WCP Policies and Procedures. Assess and prioritize client needs based on limited resources. Analyze situational variables and leverage subject matter expertise to identify appropriate non-Federal entities to provide support within JER mandates. Perform as liaison while skillfully interacting with, educating, and providing guidance for benevolent concerns to all stakeholders and clients in face-to-face, telephonic, and written venues. Perform general office and administrative support functions. Qualifications Bachelor's Degree in any field 4 yrs. recent/relevant experience in WCP or HR demonstrating 2 years of experience in non-federal entity interaction Possess a current SECRET clearance Effective written and oral communications skills

Future Opportunity Onsite CSEngineering is looking to add a Help Desk Support to our growing team! JOB RESPONSIBILITIES * Update operator training to incorporate new capabilities and features of SUASMAN within 30 days of implementation/release. * Provide hands-on user training on the SUASMAN web application's capabilities, features, and database fields of functionality. * Maintain records of Help Desk ticket requests, communications, and resolutions. * Assist the Government in preparing responses to taskers from USAF staffs, units, and USSOCOM and/or its components regarding UAS, including assisting in preparation and delivery of technical papers and briefings. * Assist SUASMAN Engineering Support staff in Beta Testing of all minor and major SUASMAN revisions. * Provide feedback, guidance, and support to colleagues and partners. Security Clearance: SECRET Clearance REQUIRED CERTIFICATIONS AND QUALIFICATIONS * Bachelor's, Master's, or PhD degree. * Qualified sUAS operators (2-5 years) with exceptional operational experience in SUASMAN or similar data management systems that develop, maintain, and manage databases and track the operational status of policy compliance datapoints. * Relative software beta testing experience is highly desired, as well as Help Desk troubleshooting and assistance response experience. * Exceptional communications skills to provide customer support training seminars on the capabilities and processes of the web application. * Must be a United States Citizen Location: Hurlburt Field, FL(Onsite) COMPANY OVERVIEW Who we are- CSEngineering, a Service-Disabled Veteran-owned small business established in 2002, is dedicated to becoming the premier engineering and services firm in our industry, all while prioritizing client satisfaction above all else. What we do- With a rich history of excellence, we boast significant expertise in a wide array of areas, including satellite systems, weapons and missile systems, naval architecture, aviation systems, IT and Enterprise Architecture, and more. We offer a comprehensive range of services, including logistics, program management, and IT operations. As a recipient of the Hire Vets Gold Medallion award, we're proud of our commitment to veteran hiring, retention, and professional development. Why should you be a part of CSE- At CSEngineering, our employees are at the heart of everything we do. We foster a culture of passion and growth, where individuals are encouraged to excel build fulfilling careers, and continually strive for excellence. Our dedication to innovation and excellence propels us forward, as we continuously strive to set new standards in our industry. Join us and be part of a team that's redefining what's possible. CSE offers a competitive salary and comprehensive benefits package, including medical, dental, life, disability, 401k, and paid time off. CSE is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity and veteran status. #dice

Benefits: Health, and Dental Insurance, Simple IRA Monday thru Thursday 8:30 am - 4:30 pm Friday 8:30 am - 3:00 pm Fun Team Atmosphere Locally Woman Owned Support salespeople and the production team Coordinate installation and site visits Keep records of customer interactions with Hubspot Follow communication procedures, guidelines, and policies Proofread and quality check all production-ready artwork and orders. Provide additional support to the sales team, production, and administration as needed Bonuses Skills: Proven customer support experience CRM Software Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree or equivalent preferred Strong computer skills including MS Office, Word, Excel, and G-Suite We are looking for someone to be a part of our team who wants a career path and personal growth. Compensation: $30,000.00 - $40,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Associate or Bachelor's Degree in related field required. Possess a strong working knowledge of Desktop PC's and basic troubleshooting skills. Minimum 2-3 years supporting computer/network systems or a minimum of a Minor or Associates Degree in a computer related field with a minimum of six months of related experience. The candidate must demonstrate a positive customer service attitude, possess logical troubleshooting skills, be a self-starter able to work independently, and have excellent verbal and written communications skills. Status: Open

Minimum Clearance Required Top Secret SCI Responsibilities I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers. I2X Technologies is seeking a Help Desk Analyst to support ongoing activities for a customer at Eglin AFB, FL. This position will be on-site and will require an active *TS/SCI. Serve in a Tier I support role executing the duties below both on site and via telephone helpdesk support. Software installation and support of commercial software and related upgrades Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop Update solutions database with applicable resolutions Qualifications 1-3 years of expeience in an IT or IT support role Current Security+ certification required An active TS/SCI clearance Essential Requirements: US Citizenship is required. I2X Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected Veteran status, or disability status. In compliance with Colorado's Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress. I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.

Job Details Experienced Hurlburt Field AFB - Fort Walton Beach, FL Full Time 2 Year DegreeDescription FEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the Warfighter, DoD Leadership, & the country. We are proud & honored to provide these services. Overview of position: FEDITC is seeking a Journeyman PC Technician to work at Hurlburt Field AFB, FL. A United States Citizenship and an active Top Secret DoD Security Clearance is required to be considered for this position. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365. Under the direction of the Sr. PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity. This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. The PC Technician may be required to provision and maintain mobile devices (NIPR, SIPR and Gray). PC Technicians shall provide system and network infrastructure services to operate, maintain, monitor, defend, and manage hardware and software. Also be able to work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule. Responsibilities: Duties include but are not limited to: Troubleshooting and proactively resolving technical issues. Responding to requests for technical Providing recommendations for technical Providing technical problem solving for customer support of database Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers Installing and configuring application and operating system software and upgrades Troubleshooting and repairing hardware and network connectivity issues Removing old equipment and performing data migration to new machines Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule Analyzing and making recommendations for hardware and software standardization Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission Qualifications Experience/Skills: At least 1 year of previous experience working as a PC Tech or Help Desk Education: High School Diploma with 1 year of experience Certification: DoD 8570.01-M IAT I certification is required Clearance: Active Top Secret clearance is required. Must be a US Citizen and pass a background check. Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC'S Client(s)/Customer(s)/Prime contractor(s). FEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates.

Responsibilities: Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems Provides support for the escalation and communication of status to agency management and internal customers Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of assigned tasks. This position requires shift work MANDATORY SKILLS: Must be able to work shift schedule U.S. Citizenship Must have an active/current Top Secret clearance with SCI eligibility. Must be able to obtain DHS Suitability 4+ years of directly relevant experience Experience and/or familiarity with one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows (10, 11), VMware, SharePoint Experience with monitoring system health and status Experience documenting problems and resolutions through a tracking program Experience performing various administrative duties and provide technical assistance, with the supervision of a team leader to remotely located users Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations) High School diploma or equivalent is required OPTIONAL SKILLS: Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc. Experience working in an Agile environment Experience with ITIL methodology Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc. Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc. Experience performing incident response (tiered support model), using an Incident Management System. Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis. Determine multi-user, multi-system correlations. Experience interfacing directly with customer and program management team. Experience providing status to program management and input to customer status reports. DoD 8570.1-M Compliance at IAT Level I Information Technology Infrastructure Library (ITIL) certification About Avid Technology Professionals Avid Technology Professionals, LLC (ATP) is a premiere provider of software and systems engineering, and acquisition program management services for the community. ATP is actively seeking to pursue contract opportunities with other departments and agencies in the federal government, in state governments, and in the commercial sectors. Delivered by seasoned experts in the IT field, ATP solutions adeptly address the IT concerns manifesting in both the federal and commercial sectors. Employee Benefits The ATP Employee Benefits package includes: * A Supportive and Equitable Working Environment that is both Stimulating and Challenging * Competitive Hourly Salary * Unique Employee Success Sharing Program that allows ATP employees to Share in Company's Successes * Automatic Approved Overtime (as long as contract permits) * Retirement Pay (401K); 100% company paid, immediately vested with Profit-Sharing Component * Company Medical Coverage Plans - HMO, Open Access, PPO plans * Company Dental Plan - widely accepted, comprehensive, and flexible * Progressive Overtime Policy * Flexible Spending Account benefit * Lucrative Referral Bonus Policy * Holiday Scheduling that Coincides with Government Holidays * Robust Professional Expenses & Training Program * Computer Allowance * Internet Allowance * Short and Long Term Disability * Life Insurance

Benefits: * Health, and Dental Insurance, Simple IRA * Monday thru Thursday 8:30 am - 4:30 pm Friday 8:30 am - 3:00 pm * Fun Team Atmosphere * Locally Woman Owned * Support salespeople and the production team * Coordinate installation and site visits * Keep records of customer interactions with Hubspot * Follow communication procedures, guidelines, and policies * Proofread and quality check all production-ready artwork and orders. * Provide additional support to the sales team, production, and administration as needed * Bonuses Skills: * Proven customer support experience * CRM Software * Strong phone contact handling skills and active listening * Excellent communication and presentation skills * Ability to multi-task, prioritize, and manage time effectively * High school degree or equivalent preferred * Strong computer skills including MS Office, Word, Excel, and G-Suite We are looking for someone to be a part of our team who wants a career path and personal growth. Compensation: $30,000.00 - $40,000.00 per year