What is a support coordinator and how to become one

Updated January 8, 2025
4 min read
Quoted Expert
Sonja Armbruster
introduction image

A support coordinator specializes in an area within a business. He/She helps with the organizing, planning, and directing of activities within that area and collaborates with other department coordinators to achieve related company goals. The support coordinator may be in charge of hiring subcontractors for projects and events. Additionally, he/she will help plan a corporate event like a networking function and works with clients to achieve their goals and provide support services to customers. Lastly, he/she employs a coaching approach to help clients in capacity building.

Most support coordinators work under a general manager, supervisor, or head coordinator. To become a support coordinator, you need a college degree in business, marketing, accounting, or a related field. You must possess communication, organization, customer service, and teamwork skills. You must be familiar with relevant systems and practices. Support coordinators earn an average salary of $40,378 per annum. It falls between $29,000 and $57,000.

What's a day at work look like for a Support Coordinator?

Sonja ArmbrusterSonja Armbruster LinkedIn Profile

Health Sciences Educator, Wichita State University

The pandemic has re-defined what it even means to have a "day at work". I'm writing this response from my home office. Work in public health jobs can involve so many kinds of roles and responsibilities. The only thing I can guarantee is that the successful person seeking a career in public will be constantly curious and constantly learning. There are many public health jobs that are clearly defined with a set of protocols and software and office time that is scripted. Many more public health jobs require learning something new about community members, community partners, the system (including the department/organization one works for), the latest science and political realities that enable and constrain public health work. A day at work will involve continuously learning and seeking to understand new connections.
ScoreSupport CoordinatorUS Average
Salary
3.2

Avg. Salary $41,144

Avg. Salary $59,228

Stability Level
8.9

Growth Rate 12%

Growth Rate 0.3%

Diversity
10.0
Race

American Indian and Alaska Native 1.62%

Asian 7.19%

Black or African American 12.57%

Hispanic or Latino 18.24%

Unknown 4.67%

White 55.71%

Gender

female 70.59%

male 29.41%

Age - 43
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 43
Stress Level
8.9

Stress level is very high

7.1 - high

Complexity Level
8.1

Complexity Level is challenging

7 - challenging

Work Life Balance
6.2

Work Life balance is fair

6.4 - fair

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Support Coordinator career paths

Key steps to become a support coordinator

  1. Explore support coordinator education requirements

    Most common support coordinator degrees

    Bachelor's

    64.9 %

    Associate

    13.5 %

    Master's

    12.9 %
  2. Start to develop specific support coordinator skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Customer Service18.56%
    Patients10.55%
    Data Entry7.01%
    Developmental Disabilities5.05%
    Social Work4.95%
  3. Complete relevant support coordinator training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New support coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a support coordinator based on U.S. Bureau of Labor Statistics data and data from real support coordinator resumes.
  4. Research support coordinator duties and responsibilities

    • Manage a high-volume workload including verification of patient's Medicare and Medicaid.
    • Facilitate development of veterans individual rehabilitation plans, which provide purpose, organization and empowerment to achieve life goals.
    • Develop a management reporting system for payroll.
    • Repair and retrieve information from damage SQL databases.
  5. Prepare your support coordinator resume

    When your background is strong enough, you can start writing your support coordinator resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a support coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Support Coordinator Resume templates

    Build a professional Support Coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Support Coordinator resume.
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  6. Apply for support coordinator jobs

    Now it's time to start searching for a support coordinator job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Support Coordinator Job

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Average support coordinator salary

The average Support Coordinator salary in the United States is $41,144 per year or $20 per hour. Support coordinator salaries range between $29,000 and $56,000 per year.

Average Support Coordinator Salary
$41,144 Yearly
$19.78 hourly

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How do support coordinators rate their job?

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Support Coordinator reviews

profile
A zippia user wrote a review on Aug 2023
Pros

Fulfilling, has a flexible schedule, and very team-oriented environment.

Cons

It can be stressful, with a heavy workload. Talking to patients who are in crisis or who are displeased with services can be emotionally draining.


profile
A zippia user wrote a review on Feb 2022
Pros

The company I work for is it very small company but very generous to its employees. Has great benefits that start out right away wonderful training programs. And does a great service for our community.

Cons

I I wish the wages were a little higher.


profile
A zippia user wrote a review on Feb 2020
Pros

Helping special needs adults read , write and do math.

Cons

Lifting wheelchair bound individuals to change pull ups and pampers, cleaning bowel movements. No support from leadership when problems arrive. Over crowding classrooms which causes stress to staff and individuals.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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