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What is a support clerk and how to become one
Support clerks, as the name suggests, offer clerical and administrative support in a particular organization or a company. They usually are tasked with completing day-to-day tasks and maintaining the office space.
The duties and responsibilities that a support clerk performs include answering the telephone, typing documents, filing, and liaising with clients. Moreover, they also complete administrative tasks, organization, tracking of files, correspondence, automated systems operations, and document preparation to support office operations. These services are provided within well-established rules and processes under direct supervision. Essential skills required for the position are communication, interpersonal, flexibility, and client service. A high school diploma or GED should suffice to for the position, along with at least one year of prior work experience in a similar field.
The average hourly pay for this position is $15.11, which amounts to $31,438 annually.
What general advice would you give to a Support Clerk?
Dr. Robert Longwell-Grice EdD
Recruitment & Scholarship Coordinator, University of Wisconsin Milwaukee
Avg. Salary $35,159
Avg. Salary $59,228
Growth Rate -5%
Growth Rate 0.3%
American Indian and Alaska Native 1.04%
Asian 8.39%
Black or African American 10.75%
Hispanic or Latino 20.62%
Unknown 4.61%
White 54.58%
Genderfemale 73.91%
male 26.09%
Age - 50American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 50Stress level is high
7.1 - high
Complexity Level is basic
7 - challenging
Work Life balance is good
6.4 - fair
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Support Clerk career paths
Key steps to become a support clerk
Explore support clerk education requirements
Start to develop specific support clerk skills
Skills 
Percentages Customer Service 19.16% Data Entry 14.62% Patients 10.46% Clerical Support 5.95% Medical Terminology 5.74% Complete relevant support clerk training and internships
Accountants spend an average of 1-3 months on post-employment, on-the-job training. New support clerks learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a support clerk based on U.S. Bureau of Labor Statistics data and data from real support clerk resumes.Gain additional support clerk certifications
More About CertificationsSupport clerk certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific support clerk certification, having one may help you stand out relative to other applicants.
The most common certifications for support clerks include Certified Pharmacy Technician (CPhT) and Word 2010 Certification.
Research support clerk duties and responsibilities
- Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
- Inform eligible or potentially eligible individuals with Medicaid cover service and how to use them.
- Assist in development and creation of provider workshop materials to include manuals, PowerPoint presentations, and registration materials.
- Organize and locate inventory and update companies QuickBooks.
Prepare your support clerk resume
When your background is strong enough, you can start writing your support clerk resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a support clerk resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose From 10+ Customizable Support Clerk Resume templates
Build a professional Support Clerk resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Support Clerk resume.
Apply for support clerk jobs
Now it's time to start searching for a support clerk job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How Did You Land Your First Support Clerk Job
Are you a Support Clerk?
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Average support clerk salary
The average Support Clerk salary in the United States is $35,159 per year or $17 per hour. Support clerk salaries range between $22,000 and $54,000 per year.
What Am I Worth?
How do support clerks rate their job?
Support Clerk reviews
Good work life balance, low stress and responsibility
the pay, the hours and no one I mean one gives you credit for doing a job well done.
Interaction with clients and or customers is what I mainly liked, especially when confidentiality was needed! I also liked multitasking for different. departments.
Updated January 8, 2025
