Shift Supervisor/Manager
Supervisor Job 9 miles from Skokie
Buffalo Wild Wings GO has an atmosphere that creates stories worth telling - for our guests and for our Team Members. With our famous wings and flavors in a streamlined and counter-service environment, this is the place to start the next phase of your career. We're a brand on the rise, and we need great people as we write the next chapter of our story.
GAME TIME ENERGY, LIFETIME EXPERIENCE
As Shift Manager, you will assist the General Manager in daily operations. You will be responsible for supervising the operations on a shift-by-shift basis. You will also assist the General Manager in coaching team members to ensure tasks are performed effectively, helping create legendary experiences for guests.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings GO fuels moments worth sharing for our guests and for our team members. And, when that means access to all these benefits well, thats just another day at the office.
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
YOU GOT THIS
You are 18 years of age (or higher, per applicable law).
You are certified in state, county, or local food handling requirements.
Preferably, you have at least two years of restaurant, quick service restaurant or Buffalo Wild Wings experience.
You know what it takes to create legendary experiences between friends and have exceptional guest service skills.
Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Wing-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
RequiredPreferredJob Industries
Other
HVAC Field Supervisor (Commercial)
Supervisor Job 14 miles from Skokie
Field Supervisor - Engineering Excellence
Reports To: Branch Manager or Area Manager
Status: Hourly
Competitive Pay: $40-$55/hour
Join the team of experts and realize your true potential!
Why You Should Join the Engineering Excellence Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join our winning team by applying today!
Position Summary: Supervises technicians and helpers who are installing, maintaining, and servicing commercial HVAC equipment and accessories. Oversees daily work and ensures adequate staffing to meet customer needs, assists technicians with unusual or difficult assignments, trains and coaches' employees, ensures that safety rules and practices are followed, and conducts quality-control checks on completed work. As needed due to staffing and customer needs, performs service, maintenance, and installation work. Work is performed under the direction of the Branch Manager.
Key Responsibilities:
Be a Safety Leader to all technicians in your area.
All Field Supervisors will join forces with our Safety Management Team to learn how to effectively mentor all of the field employees within your area and strive to meet all EE Safety and driving practices.
Reviews and monitors upcoming work to be performed in order to schedule and assign technicians and/or crews to maximize productivity and to meet the needs of the customer
Lead installations, retro fits and large-scale projects.
Perform regular site visits with technicians and assists Branch Manager in reviewing past performance and areas of concern; conducting training customer service, and company products and services; reinforcing safety rules and practices, and current and future goals and objectives.
Assists technicians with major, unusual or difficult assignments and/or problems. Conducts quality-control review of assessments of completed work performed to ensure work is performed in accordance with company practices and processes, expected workmanship, and efficiency and effectiveness.
Trains employees on technical skills, company processes and procedures, and safety rules and practices
Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
Performs vehicle inspections to ensure company property and tools are being used, maintained and properly accounted for.
Represents the company professionally, honestly, and ethically in all business matters and activities
Ensures that the company vehicles are properly stocked, that defective warranty parts are returned to the branch and that vehicle standard stock is ordered/replenished as needed. As needed, completes material requisition forms and other related administrative activities.
Demonstrates leadership to the field staff in the areas of customer focus and customer service; following company policies, procedures, and processes; safety rules, procedures, and practices; and the implementation of company initiatives
Serves as a resource to the sales staff on technical issues regarding products and services
Assists the Branch Manager with administrative tasks and other duties as needed or assigned to meet customer needs, performs service, maintenance, and installation work
Performs all other duties as needed or assigned.
Qualifications:
High school diploma or GED with additional training and 10 plus years' experience in HVAC
Demonstrated basic leadership skills
Demonstrated ability to train others in technical skills and effective customer service
Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
EPA and safety certifications required
Advanced skills in servicing commercial heating, air conditioning, and ventilation equipment as well as related accessories
Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
Proficient and able to operate all necessary tools and equipment to perform various service projects
Proficient at reading wiring diagrams and blueprints as well as troubleshoot problems with electrical, refrigerant, and duct systems on commercial HVAC equipment
Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all commercial systems with no supervision
Proficient and able to install a basic duct fitting
Advanced skills in troubleshooting and repairing commercial HVACR equipment, refrigeration systems, chillers, boiler systems, data centers, and related equipment with no supervision.
Ability to calculate heat gain and loss on commercial buildings using approved methods
Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
Effective and efficient time-management and organizational skills
Valid driver's license with acceptable driving record
Available to work flexible hours and on-call shifts as needed
Ability to stand and walk and to climb ladders and stairs and to maneuver to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
What Do We Offer You as an Engineering Excellence Employee?
Engineering Excellence offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as an Engineering Excellence valued employee.
Competitive Pay, including incentive opportunities for many positions
Paid Time Off and Company Holiday Pay
Medical /Dental /Vision Insurance programs
401(k) Retirement Savings Plan with company matching contributions
Life Insurance, for you and options you can elect for your family
Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
Training opportunities through our Experts University
Career Development opportunities
Customer Service Supervisor
Supervisor Job 15 miles from Skokie
Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food merchandising products and fresh beverage cartons in North America and certain international markets. It supplies its products to a broad and diversified mix of companies, including full service restaurants and quick service restaurants, foodservice distributors, supermarkets, grocery and healthy eating retailers, other food stores, food and beverage producers, food packers and food processors. To learn more about the company, please go to the company website at pactivevergreen.com.
Our Social Responsibility platform features a robust, employee-led Give Back program, which includes a matching gifts plan, community grants initiative, and our annual Company-wide Month of Action campaign. With each of these initiatives, our employees are empowered and equipped to give back to their communities and support the non-profits important to them and their families. Through our Give Back program, we own our commitment to Social Responsibility and live our purpose of Packaging a Better Future.
**Hybrid schedule. Required to be onsite on Tuesdays and Wednesdays.**
GENERAL SUMMARY:
The Supervisor, Customer Service 3 will lead and oversee a team of customer service representatives, ensuring high-quality customer interactions by monitoring performance, resolving escalated issues, providing coaching and training, and implementing process improvements to maintain customer service standards.
Job Duties and Responsibilities:
● Responsible for the day-to-day operations of a team of Customer Service Representatives that manage and process customer service orders
● Responsible for escalated customer service issues
● Collaborate and/or assist cross-functional areas with inquiries related to servicing customers, such as but not limited to properly directing inquiries to the appropriate party, mediating conversations between parties, and creating reports for analysis
● Represent Customer Service in meetings with key customer accounts or within departmental meetings.
● Recognize and recommend operational improvements
● Responsible for the day-to-day application of organizational policies and procedures
● Communicate information and announcements to direct reports
● Evaluate, plan, and execute workload volume for direct reports
● Monitors performance of direct reports according to established monitoring standards
● Responsible for hiring decisions, onboarding, employee training, development and performance including disciplinary actions
Qualifications:
● Significant customer service experience
● Strong leadership, communication and problem-solving skills
● Ability to prioritize and meet deadlines
● Ability to translate business objectives into tactical actions and make sound business decisions under time pressure
Education and/or Experience:
● BA/BS preferred in business or 5+ years of customer service and/or sales support in lieu of degree
● 2-3 years of supervisory experience highly desirable
Pactiv Evergreen is required by laws in many locations to include a reasonable estimate of the compensation range for this role. The compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Pactiv Evergreen, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $71,300- $118,800.
Pactiv Evergreen is committed to a diverse and inclusive workforce. Pactiv Evergreen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age national origin, physical or mental disability, genetic information, gender identity and/or expression, marital status, veteran status or other characteristics or statuses protected by law. For individuals with disabilities who would like to request an accommodation, please call ************** or email *********************.
All information will be kept confidential according to EEO guidelines and applicable laws.
Production Supervisor
Supervisor Job 19 miles from Skokie
Job Title: Production Supervisor
Salary: Up to $85,000 depending on experience
Bonus: 10% Bonus
Hours: Monday through Friday 5:00am - 2:30pm CT
Saturdays on an as needed basis dependent on production needs
Production Supervisor will direct and coordinate specific room operations for our food production facility ensuring objectives are achieved at the lowest cost consistent with high quality and safety requirements.
We are seeking someone who can lead by example, direct and delegate authority to key leads in quality and safety, maintenance, and related operations.
Qualifications:
Bachelor's Degree or equivalent combination of education and related experience in food manufacturing environment
2+ years demonstrated leadership experience (coaching, people leadership)
Solid ability to build relationships cross functionally. Ability to use influence across functions to get things done.
Strong interpersonal, written and oral communication skills; ability to successfully interact with diverse personalities at all levels in a multi-cultural, team-oriented environment
Solid organizational, analytical, problem solving and follow up skills
Knowledgeable in applicable regulatory compliance (OSHA, USDA, etc.)
Ability to develop and communicate clear instructions, procedures and processes
Ability to manage up and down the organization properly and effectively
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Bi-lingual (English/Spanish) a plus
Medical, Dental and Vision options for you and your family - we offer packages for you and your family, all packages are ACA compliant!
Matching 401(k) Plans with immediate vesting
Life, AD&D, Short and Long-term Disability Programs
Health and Dependent Care Flexible Spending Accounts
Paid Vacations and Holidays
Employee Assistance Program (EAP)
Production Supervisor
Supervisor Job 14 miles from Skokie
The Production Supervisor oversees the daily operations of production lines in a unionized commercial bakery, ensuring compliance with safety, quality, and efficiency standards. This role requires strong leadership, communication, and problem-solving skills to manage union employees, enforce company policies, and meet production goals.
Key Responsibilities:
Production & Operations Management:
Supervise and coordinate production activities to meet daily and weekly production targets.
Monitor and ensure compliance with Good Manufacturing Practices (GMPs), food safety standards, and company policies.
Troubleshoot production issues and collaborate with maintenance and quality teams to minimize downtime.
Ensure proper documentation of production metrics, including waste, efficiency, and labor utilization.
Labor & Union Relations:
Lead and motivate a team of hourly union employees, ensuring adherence to the collective bargaining agreement (CBA).
Maintain a positive working relationship with union representatives and address employee concerns proactively.
Enforce work rules, policies, and procedures while handling disciplinary actions in accordance with the CBA and company guidelines.
Participate in grievance resolution and labor negotiations as needed.
Safety & Compliance:
Promote a culture of safety by enforcing OSHA regulations, conducting safety audits, and ensuring proper use of PPE.
Conduct safety training and accident investigations, implementing corrective actions when necessary.
Ensure compliance with FDA, USDA, and other regulatory requirements for food production.
Continuous Improvement & Leadership:
Identify opportunities for process improvement to enhance productivity and reduce waste.
Lead by example, fostering a culture of teamwork, accountability, and continuous learning.
Provide training and development opportunities for employees to enhance skills and efficiency.
Qualifications:
Education: High school diploma or GED required; Bachelor's degree in Business, Food Science, or a related field preferred.
Experience: 3+ years of supervisory experience in food manufacturing, preferably in a unionized environment.
Skills:
Strong leadership and conflict resolution abilities.
Knowledge of union work environments and labor laws.
Understanding of bakery operations, food safety regulations, and Lean Manufacturing principles.
Excellent communication and organizational skills.
Proficiency in Microsoft Office and production management software.
Work Environment:
Physical Demands: Must be able to stand for long periods, lift up to 50 lbs, and work in a fast-paced production setting.
Schedule: Flexibility to work various shifts, including nights, weekends, and holidays, based on production needs.
Production Supervisor
Supervisor Job 34 miles from Skokie
This Production Supervisor directs the day-to-day production activities of their assigned area and shift, to achieve financial and operating objectives as determined by Tangent. The production supervisor is a key leadership role with overall responsibility for safety, production, continuous improvement, and talent development. This position is responsible for creating a positive work environment that supports Tangent's core values and engages team members leading to effective teamwork. Ensures compliance with Tangent policies and procedures.
Role and Responsibilities
Cultivates an environment of safety, high performance, and team-oriented culture.
Manages team of direct reports and is responsible for employee selection, development, mentoring, and performance management.
Holds employees accountable to performance expectations and follows the progressive discipline policy when necessary.
Responsible for the safety of all employees in the plant during their shift, enforcing PPE and general safety guidelines.
Provides constructive and timely performance evaluations.
Oversees production quotas and schedules, ensuring standards are met or limitations are being addressed.
Addresses production challenges immediately and with the appropriate sense of urgency.
Plans daily production coverage to meet manufacturing expectations.
Coordinates with sales and production planning teams to ensure customer expectations are met.
Participates in the resolution and prevention of customer complaints and promotes positive customer relationships in partnership with the quality, purchasing and supply chain organization.
Resolves operational, manufacturing and quality issues in partnership with Maintenance and Engineering teams.
Responsible for plant housekeeping, ensuring facility is in optimal condition during and at the end of each shift.
Performs other related duties as assigned.
Required skills/abilities
Strong leadership skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong critical thinking and problem-solving skills.
Ability to make difficult decisions in a timely manner, with the best interest of employees and customer in mind.
Comfortable having difficult conversations and holding employees accountable.
Proficient with Microsoft Office Suite or related software. ERP experience preferred.
Education and experience
High school diploma or equivalent required
2-year or 4-year technical degree preferred
5+ years manufacturing experience required
2+ years of supervisory experience required.
Lean, Six Sigma, continuous improvement experience preferred
Production Supervisor
Supervisor Job 46 miles from Skokie
FII USA, Inc., a Foxconn Technology Group Company, is seeking a Production Supervisor to manage the assembly of high-tech components and package the final assembled product for customer delivery. Once a part of the team, you will be responsible for a wide variety of tasks within the L10 Production Department in a production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.
The Production Supervisor will supervise a team, manage production deadlines, and analyze production schedules to meet or exceed customer requirements.
Job Responsibilities:
Supervise a team while prioritizing policies, strategic objectives, and organizational goals
Manage production deadlines to meet or exceed customer requirements
Analyze production schedules and calculate worker-hour requirements
Interpret specifications and blueprints to assign work orders
Inspect components and troubleshoot basic issues during production
Maintain production records and prepare productivity reports
Supervise the hiring process for department openings
Adhere to established safety programs and maintain knowledge of safe working practices
Other Duties as assigned
Qualifications:
High school diploma or GED required; 2-year technical degree or 4-year degree preferred
2-4 years' experience in a related field required, 5+ years' experience strongly preferred
Prior supervisory experience strongly preferred
Must be able to lift/carry/push/pull up to 50lbs; must be able to stand/walk for 8+ hours
Reasons you should work for us:
Comprehensive benefits package including medical, dental, and vision insurance coverage
Basic life insurance and short-term disability coverage provided by employer
Supplemental life insurance and long-term disability coverage options available
401K with employer contribution
Personal, Vacation, and Holiday paid time off for all full-time employees
Onsite Aurora Health & Wellness Center available for all employees
Employees are continuously encouraged to learn and grow their careers in smart manufacturing
About FII USA, Inc., a Foxconn Technology Group Company:
FII USA, Inc, a Foxconn Technology Group Company, is a global leader in smart manufacturing and industrial internet services. With a strong presence in the digital economy, we offer a comprehensive range of solutions in cloud computing, industrial internet, smart home, 5G, and network communication equipment. Fueled by continuous innovation and a commitment to sustainable development, we have become a key player in the electronic manufacturing service industry and sit at the forefront of driving advanced industry development.
FII USA, Inc is an Equal Opportunity employer. All qualified applicants will receive consideration for employment, without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Powered by JazzHR
oFp9XDzOSk
Operations Supervisor
Supervisor Job 14 miles from Skokie
Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company.
Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, and Life Insurance.
**HILLSIDE, IL LOCATION**
Shifts:
3:00am - 1:00pm, Monday-Friday
4:00pm - 2:00pm, Monday-Friday
Salary: $65,000-$85,000
Ideal Candidate Requirements:
· Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry)
· Strong leadership qualities
· Desire to surround customer with excellence in service
· High aptitude for technology
· The ability to multi-task while being detail oriented
· Excellent written and verbal communication skills
· An Associates or Bachelor's Degree, preferred but not required
Duties include, but are not limited to:
· Relaying critical information between drivers and our vendors/Terminal Managers
· Review and revise driver routes to increase efficiencies while monitoring a changing workload
· Being aware of freight that is in transit
· Assist and report issues that drivers face when they're on the road (i.e. flat tire)
· Ensure facility Key Performance Indicator (KPI) goals are met and/or exceeded
· Maintain a safe work environment compliant with state and federal DOT/OSHA standards
· Provide / support a culture of excellence in quality of product to internal and external customers
Platform Lead- Salesforce
Supervisor Job 14 miles from Skokie
Salesforce Platform Lead
Our client, a leading global systematic High Frequency Trading firm known for its technology-driven approach, is growing their in-house Salesforce team. They seek a Salesforce Platform Lead to shape the overall strategy and direction of their Salesforce environment as they mature and expand adoption throughout the organization.
This role combines deep technical expertise with strong leadership abilities, offering an exceptional opportunity to build a team from the ground up with significant impact on the firm's continued success.
You Will:
Shape the overall strategy, vision, and direction of the Salesforce environment
Design, develop and maintain a complex global Salesforce instance across multiple verticals
Lead collaboration with external consultants to deliver high-quality solutions
Build and mentor a growing in-house Salesforce team from the ground up
Partner with executives to drive adoption and utilization across the organization
Manage integrations with third-party systems (Slack, SharePoint, Centro)
Implement data security best practices across all areas of the platform
Your Profile:
Years of experience as a Salesforce Developer, or Architect
Strong leadership skills with experience managing or mentoring teams
Track record of successful Salesforce implementations using Agile methodologies
High proficiency in Salesforce development (Forms, Flows, Apex)
Experience with data manipulation, complex data management, and API integrations
Excellent communication skills with ability to engage technical teams and executives
Salesforce certifications (Administrator, Architect or Developer) highly preferred
Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
This is a unique opportunity to make significant impact in a dynamic, growing organization with access to exceptional resources. For a confidential conversation, please reach out directly.
Plant Production Manager
Supervisor Job 15 miles from Skokie
About the Role
We're seeking an experienced, hands-on Production Manager to lead daily operations at our food manufacturing facility located . You'll manage production schedules, ensure quality and regulatory compliance, and drive continuous improvement in a transparent, collaborative environment.
Key Responsibilities:
Oversee daily production activities, scheduling, and resource allocation.
Lead, mentor, and manage a production team
Ensure compliance with FDA, HACCP, SQF, and other food safety protocols.
Implement lean manufacturing practices (5S, Six Sigma) and monitor KPIs using advanced Excel and data analytics.
Collaborate with the maintenance team to ensure optimal equipment performance.
Qualifications:
Must-Haves:
5-10+ years in food manufacturing or the CPG/packaging industry (bakery/culinary background preferred).
3+ years in a leadership role managing production teams.
Strong mechanical aptitude and advanced Excel/data analytics skills.
A proven record of career stability and long-term commitment.
Nice-to-Haves:
Bachelor's or Associate's Degree.
Experience with lean manufacturing practices.
Culinary expertise and familiarity with small-batch processes.
Manufacturing Supervisor
Supervisor Job 38 miles from Skokie
Our client is a fast-growing industrial machinery manufacturer based in Kenosha, Wisconsin, and business is booming. As they continue to expand, they are looking for a hands-on, driven 2nd Shift Manufacturing Supervisor to lead their fabrication and welding operations to the next level. If you're passionate about leading teams, driving quality, and thriving in a dynamic, growth-focused environment-this is the role for you.
What You'll Do:
Supervise and coordinate the activities of the 2nd shift fabrication and welding team to ensure efficient production and adherence to safety, quality, and productivity standards.
Lead and develop a team of welders, fabricators, and machine operators by providing direction, training, and performance feedback.
Ensure timely execution of production schedules and proactively address any delays or roadblocks.
Collaborate with engineering, quality, and maintenance teams to resolve issues and improve manufacturing processes.
Enforce safety protocols and maintain a clean, organized, and hazard-free work environment.
Monitor and track key performance metrics including throughput, scrap, downtime, and labor efficiency.
Recommend and implement process improvements to support scalability and continuous improvement.
Support hiring, onboarding, and cross-training efforts as the team grows.
What We're Looking For:
5+ years of supervisory experience in a manufacturing environment, preferably in metal fabrication and welding.
Strong knowledge of welding processes (MIG, TIG, etc.) and fabrication techniques.
Proven leadership and team development skills-you're a motivator who leads by example.
Ability to read and interpret blueprints, technical drawings, and production schedules.
Familiarity with lean manufacturing principles and continuous improvement tools (5S, Kaizen, etc.).
Excellent communication, organizational, and problem-solving skills.
Ability to work in a fast-paced, high-growth environment where priorities can shift quickly.
After-hours Operations Supervisor
Supervisor Job 14 miles from Skokie
About Us:
VP Logistics is on a mission to provide an elite level of service to our customers while bringing them practical solutions to streamline their supply chain. Our team members must have a “whatever it takes” mindset, show up every day with a passion for excellence, and focus on building internal and external relationships. VP Logistics was originally founded in 2009 as an in-house transportation provider for Visual Pak, a leading contract manufacturing and packaging partner to multiple fortune 500 brands. VPL has since grown into a premier national 3PL with capabilities across most transportation modes and industries. We take great pride in our obsession to be strategic partners with our customers and carriers, as well as our reputation and unwavering commitment to excellence. Our people are our greatest asset and the driving force behind our continuous growth.
Job Summary:
The After-hours Operations Supervisor role is responsible for executing, leading, and managing all afterhours operations in both carrier and customer facing capacities. The ideal candidate is comfortable operating independently in a high-pressure and fast paced environment and should be able to juggle multiple tasks and responsibilities simultaneously. This position collaborates with all departments of the company and manages business across multiple freight modes including but not limited to dry van, reefer, sprinter, straight truck, flatbed etc. This position demands a strategic thinker with strong leadership skills and an ability to step into any situation to create solutions for our customers.
Duties/Responsibilities:
Oversee all carrier and customer operations and shipments after regular business hours.
Lead, coach, and mentor the after-hours team, fostering a positive and productive work environment to meet evolving customer demands.
Act as the first point of contact for all issue escalations during shift including handling carrier and shipper communication.
Manage multiple tasks and responsibilities simultaneously such has handling urgent customer requests, overseeing shipments, and ensuring team performance - all while maintaining high service standards.
Assess situations quickly, analyze issues like delayed shipments or missed deliveries, and implement effective solutions in real time.
Proactively communicate issues and updates with customers and shippers as needed.
Collaborate and coordinate communications with other departments to resolve customer issues in a timely fashion and to improve the overall customer experience.
With the “Raving Fans” mentality, provide solutions and maintain VPL's commitment to an ELITE service standard.
Utilize the provided tools and technology to source capacity to recover any shipments as necessary.
Develop and implement strategies to improve communication, response times, and problem-solving capabilities.
Key Performance Indicators (KPIs):
Tracking effectiveness: After-hours OTP% / OTD %
Carrier Performance and Load Optimization
Customer Satisfaction
Supervisor Responsibilities:
After-hours Operations Representatives
Required Education / Experience:
Bachelor's Degree in Business, Logistics, Supply Chain Management or a related field is preferred.
Minimum of 3 years of experience in carrier sales, logistics account management, or transportation operations.
Proven experience in carrier sales, including capacity sourcing and rate negotiation.
Proficient with Microsoft Office Suite - Excel, Outlook, Teams, etc.
Previous experience with McLeod, DAT, DFM a plus.
Bilingual proficiency in English and Spanish a plus.
Required Skills / Abilities:
Demonstrated leadership and team management expertise.
Exceptional verbal and written communication skills.
Proven customer advocate dedicated to delivering the best possible experience for both customers and carriers.
Strong analytical, critical thinking, and problem-solving abilities.
Demonstrated ability to work independently, remain calm under pressure, and make quick decisions to generate solutions.
Outstanding organizational skills with meticulous attention to detail.
Proven ability to collaborate effectively with diverse team members.
Excellent time management skills, consistently meeting strict deadlines.
Flexible and adaptable, with a willingness to adjust tasks and priorities as needed.
Thrives in and is motivated by a fast-paced working environment.
Alignment with VPL's Core Values:
Core Values are fundamental beliefs, and timeless guiding principles that define the VPL culture, outline what we truly stand for as an organization, and help us guide behavior and decisions. Alignment with the following Core Values is a requirement for all employees.
#1: We Love Customers -
We are passionate about customer service & long-term partnerships.
#2: Glass Half Full Mentality -
We are optimistic and bring positive energy every day!
#3 Roller Coaster People -
We embrace the wild ride of the logistics industry.
#4 Get Sh*t Done (GSD) -
Results matter, we don't make excuses, and our job isn't done until
the
job is done.
#5: Teamwork -
The only way to be successful is by working together.
#6: Do the Right Thing -
A reputation for having Integrity & Character is critically important.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to speak easily and communicate in writing and on a telephone for varying lengths of time and in random order.
Required Technology:
Smart Phone
Stable Internet Connection w/ High Speed internet for seamless communication and access to online resources.
Required Travel:
None
Benefits:
Competitive salary and company performance-based incentive compensation.
Salary Range: $60,000 - $75,000
Health, Dental, Vision, & Life Insurance coverage
Flexible Spending Accounts (FSA Med / FSA Dependent Care)
401K with Employer Match Program
Employee Assistance Program (EAP)
Paid Time Off and Holiday pay
EEO Statement:
VP Logistics is an Equal Opportunity Employer and will not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender (orientation or identification), sexual orientation, veteran status, or any other basis covered by federal, state, or local laws. All employment decisions are based on qualifications, merit, skills, individual performance, and business needs.
VP Logistics is an "at will employer".
Filing Team Lead
Supervisor Job 14 miles from Skokie
Job Title: Filing Team Lead, Regulatory Compliance Services
Office Schedule: Hybrid, 3 days in-office
Department: Regulatory Compliance Services
Supervisor: Manager, Regulatory Compliance Services
Who We Are:
Old Republic International Corporation (ORI), which traces its beginning to 1923, is a Fortune 500 company and one of the nation's 50 largest shareholder-owned insurance organizations. Our subsidiaries actively market, underwrite and provide risk management services for a wide variety of coverages, mostly in the general and title insurance fields.
Our Mission is to provide quality insurance security and related services to businesses, individuals and public institutions, and be a dependable long-term steward of the trust that policyholders, shareholders and other important stakeholders place in us.
Position Overview:
The Regulatory Compliance Filing Team Lead will oversee and manage a team responsible for ensuring compliance with state filing requirements and regulatory standards. This role involves supervising the filing process, delegating tasks, conducting quality reviews, and ensuring timely submission of required filings. The Team Lead will work closely with internal and external stakeholders, monitor regulatory changes, and support team development through guidance and training. The position will report directly to the regulatory filing functional manager.
Essential Job Functions:
Team Leadership & Supervision:
Lead, supervise, and mentor a team of regulatory compliance analysts, ensuring effective delegation and timely completion of filing tasks.
Provide training and ongoing support to team members, ensuring adherence to compliance standards and best practices.
Monitor team performance, offer feedback, and implement strategies for continuous improvement.
Foster a collaborative team environment that promotes open communication and problem-solving.
Regulatory Filing Management:
Oversee the preparation and submission of rate, rule, and form filings to regulatory authorities, ensuring compliance with state-specific requirements and internal standards.
Review and approve all filings before submission to ensure accuracy and completeness.
Track filing statuses and ensure timely responses to inquiries from regulatory bodies.
Manage DOI filing objections and communicate necessary responses to the team and stakeholders.
Collaboration & Communication:
Serve as the main point of contact for regulatory bodies, ensuring clear communication and professional relationships.
Collaborate with internal teams to address filing-related matters promptly and accurately.
Provide regular updates to management on filing statuses, challenges, and resolutions.
Process Improvement & Team Development:
Identify and implement improvements to filing processes and workflows to enhance team productivity.
Provide training sessions on regulatory requirements and filing procedures to support continuous team development.
Adjust team assignments as needed to ensure optimal results.
Qualifications:
Bachelor's degree or equivalent experience in business, legal, or a related field.
A minimum of two (2) years of experience in State Filing analysis or three (3) years in commercial multi-line filings, with at least one year in a supervisory role.
Strong understanding of regulatory compliance requirements and filing procedures.
Proficiency with SERFF (System for Electronic Rate and Form Filing) and other relevant software tools.
Excellent leadership, organizational, and time-management skills.
Strong communication skills, both written and verbal, with the ability to liaise effectively with internal teams, regulatory authorities, and external stakeholders.
Ability to manage multiple priorities while ensuring compliance with deadlines and standards.
ORI is an Equal Opportunity Employer. ORI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Operations Supervisor
Supervisor Job 38 miles from Skokie
YMX Logistics is seeking a dynamic and results-driven Logistics / Operations Supervisor to join our team. This role will focus on supporting our locations out of the greater Kenosha, WI area. The ideal candidate must have strong leadership skills, effective communication and the ability to solve problems quickly. This individual must also be adept at multitasking and prioritizing tasks in a fast-paced, dynamic environment.
Operational Management: Oversee the day-to-day operations related to trailer shuttling between locations, ensuring timely and efficient movement.
Manage schedules for trailer pickups, drop-offs, and storage to optimize workflow and reduce downtime.
Fleet Management: Monitor the condition and availability of trailers and other necessary equipment. Schedule maintenance and repairs to ensure all equipment is in good working order and compliant with safety standards.
Staff Supervision: Lead, manage, and develop a team of drivers and operational staff, ensuring they are properly trained. Sched ule shifts and coordinate staffing to cover all necessary operations efficiently. Evaluate employee performance and provide feedback and coaching as needed.
Safety and Compliance: Ensure all operations comply with relevant laws and regulations, including safety and environmental policies.
Conduct safety audits and implement safety meetings and training sessions to minimize the risk of accidents and injuries.
Logistics and Planning: Coordinate logistics processes to ensure that trailers are in the right place at the right time. Develop strategic plans to improve productivity, efficiency, and accuracy in the management of trailers.
Customer Service: Manage relationships with clients and other stakeholders to ensure they are satisfied with the services provided. Resolve any issues or complaints that may arise in a timely and effective manner.
Cost Control: Monitor operational costs, including fuel, maintenance, and labor, to ensure they remain within budget. Implement cost-saving initiatives without compromising service quality.
Reporting: Maintain accurate records and logs of trailer movements, maintenance schedules, and other operational data. Prepare reports on performance metrics, operational challenges, and areas for improvement to present to senior management.
Emergency Handling: Prepare for and respond to emergencies that impact logistics operations, including accidents and urgent repair needs.
Documentation and Record-Keeping: Maintain accurate records of maintenance activities, including work orders, equipment maintenance histories, and inspection reports. Ensure that all documentation is up-to-date and in compliance with regulatory requirements.
Performance Monitoring and Evaluation: Monitor the performance of drivers and evaluate their productivity and efficiency. Implement performance improvement measures as needed and recognize outstanding performance.
Communication: Maintain open communication channels with other departments, such as operations, logistics, and safety, to address maintenance-related issues and coordinate activities effectively.
RETAIL SUPERVISOR-EVENTS
Supervisor Job 19 miles from Skokie
Job Posting
Flexible schedule.
Great PTO package
Growth Potential
Benefits (Medical, Dental, Vision, 401K)
This is a field based, retail focused, customer-centric position. Strong team building and development of direct reports is critical to success in this position. Scheduling, planning, and executing successful retail events is required; as well as relationship building with in-store retail management and internal support teams. Full Time salaried position managing a team of up to 75+.
Responsibilities
Schedule team to execute events in assigned location
Hire, develop, retain team members to ensure on-date execution of events.
Build relationships with store level team members
Collaborate across internal teams to effectively execute successful events
Qualifications
Experience: Management or Shift Lead Experience in retail, restaurant, or food industry
Proven track record of delivering consistent results
Strong organizational and problem-solving skills
Certificates: Food safety manager certification or ability to obtain within 30 days of hire
Physical Demands: Extensive walking and moderate lifting in a retail space
Work Environment
Moderate to high noise levels associated with a retail grocery warehouse environment. Some exposure to cold, refrigerated conditions, food products and cleaning chemicals.
A complete job description will be provided during the interview process.
Salary Starting at
$45,000.00 / yr
Production Manager (Consulting)
Supervisor Job 14 miles from Skokie
With over 35 years of cross-industry management consulting experience, DeWolff, Boberg & Associates (DB&A) has successfully provided management consulting services to a variety of clients worldwide and conducted over 700 projects in 20 countries. Management Consultants are exposed to Fortune 500 companies in various industries
around the globe and focus on customized solutions for our client's existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability.
DB&A drives a culture of accountability at the top level of management and ownership of results on the front lines so that companies win every day. Our company consists of highly competitive and capable business professionals who will strengthen client companies and create opportunities for continuous growth.
We value a superior work ethic, integrity, accountability, new ideas and transparency. Armed with training in our proven methodology and the knowledge gained as previous business leaders, the primary responsibility for Management Consultants is to work side by side, “on the floor”, coaching frontline supervisors, managers and executives in behavioral changes that drive sustainable performance and financial improvements.
This position requires 100% weekly, Sunday-Friday travel to designated project locations.
We focus on implementation and transformational change and deliver value by:
Professionally service client organizations to solve business issues, create value, maximize growth and improve overall performance for sustainability
Quickly become familiar with client business challenges and technologies to understand the environment for behavioral changes
Gather, organize and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making
Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities
Openly, respectfully and professionally discuss business and organizational shortcomings with clients to provide valuable feedback and influence solutions for long-term sustainability
Empower frontline accountability of actions, roles and responsibilities by guiding clients through self-explorations of their business segments and staff utilization
Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors
Effectively coach clients to approach their business issues as forward thinkers to exude confidence for improving behaviors and process efficiencies
Assist the client with tool building and/or modification
Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed
ASSISTANT TEAM LEADER - pOpshelf in GURNEE, IL S25295
Supervisor Job 25 miles from Skokie
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Overview
pOpshelf's seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Learn more at **************** .
Responsibilities
GENERAL SUMMARY:
The Assistant Team Leader helps maintain a clean, well-organized store while assisting the Store Team Leader in creating a customer first store culture through exceptional store standards and team engagement. At the direction and delegation of the Store Team Leader, the Assistant Team Leader assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Team Leader also performs stocking and cashiering functions and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Provides superior customer service to exceed the customer's expectations; greet and assists customers, and operate cash register and scanner to itemize the customer's purchase.
Assists the Store Team Leader in creating and supporting a customer first store culture.
Model product knowledge and selling techniques to enhance the customer experience. Help facilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees.
Facilitates merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠ .
With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales.
Assist Store Team Leader with educating store team about store products so they can engage customers and provide a differentiated, easy, and fun shopping experience.
Maintain daily and weekly cleaning checklists to provide a superior customer shopping experience.
Ensure condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience.
Open and close the store a minimum of two days per week.
Assist Store Team Leader with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Assist in implementation and maintenance of plan-o-zones; ensure merchandise is presented according to established practices and Store Manager direction.
Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
Assist customers in self-checkout process at multiple register terminals simultaneously.
Assist with management of the store in the Store Team Leader's absence.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.)
Ability to perform cash register functions and operate other tools to generate reports. (e.g. HHT, self-checkout, store computer, etc.)
Ability to develop and maintain organization and to attend to detail.
Ability to solve problems and deal with a variety of situations.
Ability to interface with store associates, suppliers and customers in a respectful and effective manner.
Strong product inventory knowledge and creative merchandising abilities.
Ability to drive own vehicle to the bank to deposit money.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of experience in a specialty retail environment preferred.
Six months supervisory or team lead experience preferred.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Fast-paced environment; moderate noise level.
Exposure to strong scents and fragrances
Occasionally exposed to outside weather conditions.
Occasionally exposed to wet floor surfaces.
Occasionally exposed to household and industrial cleaning solutions.
Occasional or regular driving/providing own transportation to make bank deposits and assist in other locations as needed.
pOpshelf is an equal opportunity employer
Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details.
Wedding Supervisor
Supervisor Job 14 miles from Skokie
Pay Range $18.00 - $20.00/hr City Experiences is seeking a Wedding Supervisor for our City Cruises operation in Chicago. IL. About You: This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. About the Opportunity: The successful Wedding Supervisor is responsible for ensuring the wedding meet and board large groups when they arrive for their cruise, will personally contribute to the unforgettable guest experience, will be favorably viewed by supervisors and peers, and will be swift and efficient in the execution of their assigned duties. Performance will be measured by internal and external guest satisfaction, management evaluation, and feedback from peers on the city's team.
Essential Duties & Responsibilities:
Supervise and coordinate the activities of restaurant in front of house staff to ensure efficient and effective operations.
Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences.
Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene.
Maintain accurate records of restaurant transactions, including sales, inventory, and customer feedback.
Resolve guest complaints and ensure that all guest issues are handled in a timely and professional manner.
Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures.
Collaborate with management to develop and implement strategies to improve restaurant performance and profitability.
Perform other duties as assigned by management.
Ensure all event details are reviewed and communicated in advance, including confirming final arrangements with the point of contact (POC).
Arrive early on the wedding day to prepare for vendor arrivals and oversee the setup of décor, ceremony, and reception spaces.
Coordinate with event leadership (DJ, Captain, Chef, Restaurant Manager) to ensure smooth operations and timely execution of key moments (e.g., ceremony, first dance, cake cutting).
Ensure guest satisfaction during the event, overseeing service, and monitoring the bride and groom's needs.
After the event, assist with breaking down décor, ensuring proper return of items, and communicating feedback with management
Additional job duties as assigned.
Requirements & Qualifications:
High school diploma or equivalent
One (1)year of previous guest service experience required
Strong customer service, organization, and interpersonal skills.
Maintain a high level of organization, detailed oriented and meet deadlines.
Handle multiple tasks/projects at one time.
Establish and maintain effective working relationships as required by job responsibility.
Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.
Must be able to effectively understand and convey written and verbal information to coworkers and guests.
Maintain uniform and personal grooming in compliance with appearance standards.
Will be required to be available for work nights, weekends and on all major holidays
About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.
Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
#priority-acq
Ocean Export Supervisor
Supervisor Job 11 miles from Skokie
Assist management in achieving the stated branch goals that are in line with the company policy and established procedures including, but not limited to, increasing company profit. Supervises and co-ordinates the activities of the Ocean Export department in arranging the timely dispatch of goods by Ocean in a timely manner to customers, as per customer orders and prescribed quality standards while using discretion and independent judgment to increase margin on each shipment.
Responsible for main tasks:
Increasing Branch Profits
Utilize discretion and independent judgment to engage vendors to increase margin on each shipment.
Utilize discretion and independent judgment to ship goods using the most efficient, cost-effective route to increase margin on each shipment.
Discretion to engage vendors.
Management of vendors.
Negotiate rates with shipping vendors.
Employee profit and loss on each shipment will be analyzed.
Overall management of desk to maximize profit.
Coordinating Operations for Ocean Exports
Ensuring customer support documentation is available and correct.
Booking freight with Ocean carriers and consolidators and obtaining freight rates.
Arranging picks up and on behalf of the client/agent as required.
Registration of shipments.
Operating customs exit systems, ensuring relevant input data is recorded for obtaining E.C.N clearance.
Reporting to customs where relevant.
Ensure timely delivery to carrier's consolidators, packing depots, costing invoicing and collection of correct charges.
Ensures compliance with all regulations prescribed by USA customs/IATA/TSA.
Supervision and Team Leading Skills
Monitors workflow and supports Ocean Export team in resolving problems as they arise and ensures that there are enough controls in place to maintain a high standard of service and compliance.
Monitoring and accounting for the results thereof using established indicator tools eg, daily invoicing, daily job numbers, financial reports etc.) and reacting appropriately.
Required to assist with hosting overseas agents and visitors and attend industry related functions, seminars and courses as required to keep in touch with industry trends.
Provides ideas or ways to improve operational processes and procedures.
Client and Supplier Management
Keeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
Regularly reviews reports to refine and improve services to the customer.
Review quotes and records rates to clients and prospective clients.
Manages allocated customers using established tools (e.g. activity reports) with a view to achieving and exceeding targets.
Traces orders and ensures that information affecting arrival or dispatch is communicated to customers (internally and externally) or their agent.
Deploys information about all contracts with customers and supplies to all parties.
Financial and Accounting Functions
Resolve export accounting issues related to forwarding cost/payment, overseas invoicing, free domicile.
Processes sea freight debtors & creditors in an expeditious manner by verifying they are correct prior to passing them to accounts for payment and providing any supporting documentation for overdue payments, thus reducing impediments to prompt payment.
Ensures the department (cost center) achieves it financial and quality objectives.
Required skills and qualification/ education/ studies:
High school graduate or qualification preferred
Knowledge of related computer applications, EDI, Cargowise
At least 5 years' experience with freight forwarding procedures
Essentially five years of previous related experience required
Demonstrated customer services skills
Superb administration skills
Attention to detail
Well organized and a problem solver
Able to work under pressure and meet deadlines
Shows resilience while staying calm under pressure
Are customer focused and well-organized Communication skills are clear and concise
Shows initiative and drive
Team orientated
At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That's why we offer a competitive benefits package designed to empower you both personally and professionally:
Comprehensive Medical, Dental, and Vision Insurance - Keeping you and your family healthy is our priority.
401(k) Plan with Company Match - We're invested in your future and help you save for retirement.
Generous Paid Time Off (PTO) - Whether you're planning a vacation, taking care of personal needs, or just need a mental health day, we've got you covered.
Supportive Work Environment - From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.
If you're looking for a workplace where your contributions matter and your well-being is supported, we'd love to have you on board.
Salary range $70,000- $85,000
Copy Supervisor
Supervisor Job 14 miles from Skokie
EVERSANA INTOUCH is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.
We get fired up when people talk about getting-and staying-healthy. That's where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one's health more achievable, connecting patients and physicians with the information and tools they need.
And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can't, helping drive commercialization success.
Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH B2D, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.
Job Description
WHAT DOES A COPY SUPERVISOR DO?
The Copy Supervisor (CS) is an active contributor to the creative team, taking full responsibility of concept and copy development across various projects ranging in complexity and scope. The CS is a direct liaison between creative and junior/mid-level account team members, focused on answering strategic and creative expectations. The CS has a robust understanding of FDA regulations and pharmaceutical promotion requirements across all communication channels. Additionally, the CS has an intimate knowledge of marketing/advertising principles necessary to ensure work achieves full potential and adheres to brand standards. The CS expertly presents and defends work internally and externally as needed. The CS plays a pivotal role in leading and elevating copy across the team.
Skills & Competencies
Strategic Thinking: Ability to translate complex scientific data into engaging, audience-appropriate messaging aligned with brand strategy.
Collaboration: Strong teamwork skills to work effectively with creative, account, strategy, medical, and editorial teams.
Attention to Detail: Excellent proofreading and fact-checking skills to ensure accuracy and compliance with regulatory guidelines.
Time Management: Ability to estimate hours needed to complete assignments, manage multiple projects, meet deadlines, and adapt to a fast-paced agency environment.
Communication & Presentation: Strong verbal and written communication skills, with experience presenting concepts to internal teams and clients.
Mentorship & Leadership: Ability to provide constructive feedback and guidance to junior writers to uphold high copy standards.
Qualifications
What Are We Looking For?
Education: Bachelor's or Master's degree in English, Journalism, Communications, Life Sciences, Pharmacy, or a related field.
Experience: 6+ years of pharmaceutical advertising/medical marketing copywriting experience, preferably within an agency setting.
Copy Expertise: Ability to develop clear, compelling, and scientifically accurate promotional copy for healthcare professionals (HCPs) and/or patients across various therapeutic areas.
Conceptual Skills: Possesses strong conceptual skills with the ability to bring creative and strategically grounded solutions to every project
Therapeutic Knowledge: Strong understanding of pharmaceutical, biotech, or medical device industries, including knowledge of regulatory requirements (FDA, OPDP).
Regulatory & Compliance Knowledge: Experience with medical/legal/regulatory (MLR) review processes and the ability to annotate copy appropriately.
Multichannel Writing Experience: Proven ability to craft content for various formats, including digital, print, social media, email campaigns, and sales aids.
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient's best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $88,000 to $130,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************.
Follow us on LinkedIn | Twitter