Second Shift Operations Supervisor
Supervisor Job 43 miles from Clay
Colgate University Second Shift Operations Supervisor Full Time/Part Time: Full Time Division: Department: Facilities Department Wage/Salary Range: $65,000 to $70,000 Department Statement: It is the mission of the Facilities Department at Colgate University to create the safest, cleanest, and most comfortable environment that further distinguishes Colgate University as a world-class educational institution. We work hard as part of a unified team, to make everyone who arrives on campus feel welcomed.
“One team, one mission”
The Facilities Department provides the physical environment, utilities, and facilities support services necessary to promote the educational and research activities of the university. To ensure quality service to our community, we provide strong coordination and communications between multi-functional groups and our customers, with a customer-oriented approach. Training and development of self-directed teams promotes a work environment that encourages employee initiative, engagement and development.
This position oversees 2nd shift custodians, groundskeepers, and tradespeople, ensuring effective maintenance, regulatory compliance, and excellent service to the campus community. Key responsibilities include staff supervision, performance management, and maintaining accurate records. This role requires strong leadership, organizational, and communication skills.
Accountabilities:
Serves as the point of contact for campus departments needing after-hours support and ensures all assigned employees execute work properly, within relevant regulatory guidelines and with emphasis on safety and sustainability.
Ensures assigned employees are courteous and responsive and have positive interactions with campus stakeholders.
Accountable for maintaining appropriate documentation as assigned.
Accountable for continuous condition assessment and work inspections.
Responsible for the effective supervision of staff as assigned.
Ensures selection and hiring of high-quality employees; ensures appropriate distribution of work assignments and high quality of employee work product; ensures fair and accurate performance assessments and feedback to include identifying areas for professional development and documenting and conducting disciplinary measures, as needed.
Responsible for ensuring fair and accurate decisions regarding employment status (hire, promotion, salary increases, termination ); ensures the creation of effective opportunities and programs for employee mentoring, development and sustained performance.
Ensures smooth transitions between shifts and proper documentation of work completed or outstanding.
Coordinates with Campus Safety and/or environmental health and safety as needed.
Professional Experience/Qualifications
Minimum of 2 years of experience directly supervising staff is required.
Experience and familiarity of state, and federal OSHA rules and regulations related to facilities services required.
Must have the ability to provide direction and leadership to achieve goals in a timely manner.
The ability to manage multiple priorities and deadlines, model superior customer service skills, and creatively problem-solve is critical.
Proficiency in MS Word, Excel, internet applications and e-mail necessary.
Must have experience in implementing quality improvement processes and industry best practices.
Must possess excellent oral and written communication, conflict resolution, customer service, interpersonal and organizational skills.
Experience in estimating costs for budgeting and monitoring expenditures is required.
Must be capable of working collegially with a diverse group of constituents on a daily basis.
Preferred Qualifications
Familiarity of work order and time entry systems is a plus.
Experience managing in a collective bargaining unit environment would be helpful.
Education
A high school diploma or equivalent is required.
An Associate's degree or higher, or Technical School degree is preferred.
Other Information
This position is deemed essential under the University's Essential Personnel Policy.
Work Schedule: Full time
Monday through Friday
2:30 pm to 11:00 pm
Job Open Date: 03/14/2025
Job Close Date: 4/18/2025
Open Until Filled Yes
Special Instructions Summary
To view the full job posting and apply for this position, go to: *****************************************
The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of merit, ability, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws.
CAMPUS CRIME REPORTING AND STATISTICS
The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: *********************************************************************************************************** Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at ********************.
Copyright ©2024 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-6b2a96bd9ac5d54181d6dda8d8fe3440JobiqoTJN. Keywords: Operations Supervisor, Location: Hamilton, NY - 13346
Showroom Supervisor
Supervisor Job 9 miles from Clay
VP Supply Corp is one of the nation's largest distributors of plumbing, HVAC, and electrical supplies. We have over 350 employees with 16 locations across Western New York and Pennsylvania. For over 60 years, we have proudly served residential customers as well as contractors and municipalities across a variety of industries.
Position Overview:
Our Showroom is seeking to hire a Showroom Supervisor with 3 years of relevant retail experience to join our Syracuse, NY branch. This role would oversee the design of the showroom, coach and mentor employees, and monitor inventory. As an expert in sales techniques, you will also be required to attract and secure business. To ensure success as a showroom supervisor, you should maintain current processes, have the initiative and foresight for process improvement, and liaise with our team of marketing specialists to ensure that our company is a preferred provider within the target audience.
Schedule: Tuesday - Friday 8:00 AM - 5:00 PM, Saturday 8:00 AM - 1:00 PM (Monday & Sunday OFF)
We are looking for high performers who are forward-looking, innovative, enthusiastic, and ambitious team players. Qualified candidates will be motivated self-starters with superb judgment and communication skills, a commitment to excellence and ability to thrive in a fast-paced, team-oriented environment.
Responsibilities:
Support and participate in the sales process and customer interaction inside and outside of the showroom
Effectively collaborate across departments to ensure all internal and external customer needs are met.
Actively participate in seminars, professional organization meetings, trade shows, to keep abreast of new marketing concepts or other developments relevant to the function
Perform trend research, determine market potential, identify consumer needs
Determine and maintain the appropriate level of sales staff in order to service effectively the customer base
Coordinate with the internal hiring team to hire, retain, and conduct performance evaluations for direct reports
Monitor the performance of the sales staff on a daily basis
Conduct weekly sales meeting with entire sales staff
Oversee merchandising displays and ensure that company standards are met
Provide sales and operations leadership to ensure sales growth targets and key operational metrics are met while maintaining compliance with company's core value and policies
Provide support, coaching and direction to ensure comprehensive understanding of VP Supply Corp's approach to sales, customer service, and showroom operational procedures
Create and manage a proactive sales and business development approach to target and convert new prospective customers
Demonstrate and ensure customer service excellence to maximize customer retention
Utilize and analyze available sales and operations data to drive sales behaviors and priorities
Work with the VP Supply Corp marketing team to identify and develop events in the local market
Maintain sales floor and all other showroom areas, including stock room, in an organized manner to enhance safety and efficiency
Coordinate with internal teams to drive successful showroom product resets, build outs, and installations
Coordinate activities to facilitate shipping and receiving in accordance with established procedures
Ensure showrooms are open and ready for business each day
Routinely communicate store status including sales, returns, aging, personnel and request assistance as needed
Qualifications:
Strong understanding of retail fundamentals (sales, inventory, merchandising)
Excellent oral, written, and interpersonal communication abilities
Progressive self-starter
Ability to lead and motivate others
Exceptional organizational and follow-up skills
Ability to work independently as well as be an effective team player
Keen eye for design and creativity
Ability to prioritize and handle multiple tasks and changing priorities
Strong analytical and decision-making skills
Ability to enter data, navigate screens and retrieve data in point-of-sale system
Strong operations skills in a customer-service environment
Available to work a flexible schedule, including weekends
Ability to use tools, climb ladders, and safely lift up to 30 lbs
Must have reliable daily transportation to branch location.
Preferred Qualifications:
3+ years retail or showroom management and sales experience, preferably in the lighting or building materials industries
Work Environment/Physical Demands:
This job operates in a retail setting. This position routinely uses standard office equipment such as computers and phones. While a somewhat sedentary role, frequent standing on feet up to 8 hours/day and some lifting or carrying of items up to 50 pounds may occasionally be required.
Team Lead
Supervisor Job 46 miles from Clay
WHO WE ARE: The Children's Home of Wyoming Conference partners with children, families and communities throughout New York State to inspire hope, develop skills and cultivate healthy relationships for positive futures.
$5,000 Sign On Bonus
Position Summary: The Children's Home is opening a NEW Youth ACT program in Ontario County, NY. The Youth ACT Team Leadplays a key role in guiding and supporting staff, leading team planning meetings, and providing clinical direction. They offer individual supervision, work alongside staff, and deliver direct services. This leadership role involves overseeing client intake, assessments, service plans, and discharge procedures, while ensuring compliance with standards. The Team Leader also manages the team's budget, billing, and productivity, maintaining efficiency and quality in all operations.
Responsibilities:
Ensure client services meet the standards of The Children's Home, Ontario County, and NYS OMH policies.
Knowledge of Office of Mental Health regulations, mental disorder diagnosis and treatment, comprehensive assessments, clinical supervision practices, and behavior and personality development theories, including psychiatric rehabilitation readiness.
Proven supervisory experience with the ability to manage multiple tasks simultaneously, and strong written and verbal communication skills.
Proficient in computer skills.
Manage manpower resources, oversee staff scheduling, and maintain attendance records to ensure proper coverage.
Provide administrative and clinical supervision, facilitate team meetings for case collaboration, and adjust treatment plans as needed.
Conduct mental health assessments, treatment planning, and deliver psychotherapy.
Offer individual, family, and group counseling, plus advocacy and referral services.
Maintain professional relationships and attend to administrative tasks like scheduling, supervision, performance evaluations, electronic records management, and report writing.
Support crisis management and pursue ongoing professional development. Responsibilities may evolve as needed.
Education:
Master's degree in Social Work or related field
required
Licensed Professional: LMSW, LCSW, LMHC, LMHP, LCAT, LMFT or related license
required
Experience:
Driver's License and ability to maintain insurability throughout employment
required
.
BENEFITS:
Student Loan and Tuition Reimbursement
Agency-Paid CEUs, License Prep Course, and License Exam
403(b) with 6% employer contribution
PTO and Sick Time
Childcare Reimbursement
Health, Dental, and Vision Insurance (with HSA/FSA Accounts)
Life Insurance
Employee Assistance Program
Employee Discounts at the Southern Tier Community Center
Opportunities for Professional Development
EEO Statement: The Children's Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics.
Operations Lead
Supervisor Job 45 miles from Clay
Our Vision: To become the leading Home Décor retailer.
Our Mission: Enable everyone to affordably make their house a home.
The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance.
Key Roles & Responsibilities:
The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security.
The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics.
The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner.
The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably.
The OL Drives productivity by training, coaching, planning, monitoring, and appraising results.
The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience.
The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store.
All other duties are based on business needs.
Nights and weekends required
Qualifications & Competencies:
At least 18 years old.
High School Diploma/Equivalent.
Communicates clearly and concisely with excellent verbal, written, and comprehension skills.
Ability to work a flexible schedule including nights, weekends, and some holidays.
Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
The ability to work effectively independently and within a team.
Strong attention to detail, e.g., standards, processes, marketing, etc.
Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun.
Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
Branch Operations Lead East Syracuse NY
Supervisor Job 9 miles from Clay
The Branch Operations Lead is responsible for assisting Assistant Branch Operations Manager and Branch Operations Manager in leading daily warehouse operations.
Responsibilities
Works closely with management team to learn all functions of Branch Management, including operations, staffing, training, branch assets, expense management and budgeting. Reviews, understands and follows company safety and security procedures, and serves as a role model to ensure compliance by all team members. Supports team members in their training and development and enables immediate application to daily work. Maintains a customer service-oriented philosophy in all conduct to self and other team members. Reports violations of company policies and procedures and safety concerns to management team. Coordinates and communicates with management team to ensure orders are delivered, inventory is maintained, and records are prepared and stored accordingly. Uses vehicle to deliver orders or pick up returned merchandise in a safe and courteous manner. Other duties may be assigned. Essential Job Skills Ability to perform basic clerical and physical tasks. Strong leadership and organizational skills. Excellent interpersonal and communication skills and capability of working effectively with others. Ability to read and write comprehensive detailed instructions, correspondence and memos. Must be able to read, write and speak English fluently. Proficient in basic math skills. Be able to lift 50 pounds. Detail-orientated and strong time management skills. Ability to solve practical problems and deal with a variety of concrete variables.
Qualifications
Requirements At least 6 months of previous warehouse experience. Highschool diploma or GED equivalent. Must be able to read, write and speak English fluently. Eligible to work in the Unites States. Be available to open and close the warehouse, Monday through Friday, and Saturdays (as needed). Meet all applicable state-specific driver's license requirements. Ideal Candidates Must be able to read, write and speak English fluently. Have excellent multitasking ability Willingness to continue to evolve and develop personal skills to meet the changing environment. Demonstrated self-starter and motivated individual. Ability to challenge upwards - respectful pushback. Willingness to learn new skills and gain knowledge about all aspects of the Branch operations. Bilingual skills are preferred. Demonstrates critical thinking and prioritization skills. Education Highschool diploma or GED equivalent. Certificates, Licenses Willing to get powered equipment certification. Must meet all applicable state-specific driver's license requirements prior to driving a company vehicle to perform delivery duties. Must have a valid driver's license with an acceptable motor vehicle record (MVR) per department standards. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand, walk, use hands and fingers, reach with arms, talk, and listen. The team member is frequently required to stoop, kneel, and crouch and occasionally required to sit, climb, or balance. The team member must be able to regularly lift and/or move up to 25 pounds, and frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly exposed to moving mechanical parts and occasionally exposed to high places, fumes, or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is generally high (loud).
Pay Range USD $19.00 - USD $31.75 /Hr. Location Type On-Site
Lead Operator
Supervisor Job 40 miles from Clay
Portfolio Business: Huber Engineered Materials J.M. Huber Corporation is one of the largest privately held, family-owned companies in the United States. Established in 1883, we are a diversified, global supplier of specialty and commodity chemicals, hydrocolloid solutions, engineered wood products and natural resources to customers spanning a wide variety of industries. With approximately $3 billion in sales and 4,000 employees worldwide, we have a material presence in more than 20 countries.
Position Summary
Principal Duties & Responsibilities
Specialized/Technical Knowledge or Required Skills
Physical Requirements
Key Competencies
Summary
Education
Total Rewards
J.M. Huber Corporation complies with all local/state regulations requiring salary range transparency.
Any offered salary is determined based on relevant factors such as an applicant's skills, performance, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations.
U.S. Market-Based Salary Range
Lead Operator
[$23.07 - $26.00]
In addition to base compensation, individuals may be eligible for an annual discretionary bonus and profit-sharing payout.
Huber also offers a comprehensive, competitive benefits package as detailed on the Huber Benefits Hub
Our employees are our strongest asset, and their safety, health, and well-being is our highest priority. We respect the individual by providing opportunities for professional and personal development. Our Principles drive us to create an inclusive workplace where employees share core values, show dignity and respect toward others, and work hard to achieve their best performance.
J.M. Huber Corporation is an EEO employer. Pre-employment drug screening is required
Apply now "
Apply now
*
Apply Now
Start
Please wait...
a.dialog ApplyBtn { display: none; }
Supervisor of Dining Services (Apply here for FT and PT positions)
Supervisor Job 5 miles from Clay
Please apply here for FT and PT Dining Supervisor positions. Pay is based on experience.
The Supervisor of Dining Services assists the Director of Dining Services with general oversight and management of department operations and personnel. The individual maintains a leadership role within the department, leads by example and ensures regulations, procedures
Join Our Team Are you looking to take the next step in your career? Responsibilities
1. Assists Director of Dining Services with overseeing the daily operations of the dining service department including the kitchen, dish room, food storage areas, and dining rooms.
2. Adheres to state regulations, current best practices, policies, and procedures for food preparation and meal service.
3. Ensures all Dining Services staff members are adhering to department policies and procedures for food handling, preparation, and service.
4. Monitors department food and non-food item inventory consistent with resident needs and the weekly menu cycle.
5. Provides regular communication to the Director and/or Administrator regarding food service operations.
6. Conducts routine audits and monitors performance improvement initiatives related to food service at the direction of the Director of Dining Services or the Administrator.
7. Attends, and actively participates in, staff meetings, required in-service programs, and other meetings/programs deemed appropriate by the Administrator or Director of Nutritional Services.
8. Performs job functions of each subordinate department position when necessary.
9. Acts as Director of Dining Services in his/her absence.
10. Regularly interacts and communicates with residents/family members regarding meal service.
11. Maintains a working knowledge of federal regulations of the State Department of Health code and rules and regulations regarding meal service in the post-acute care setting.
12. Ensures proper preparation, maintenance, and service of food in accordance with state rules and regulations.
13. Acts as a preceptor for food service students and interns.
14. Assists with training of new and current department staff.
15. Conducts in-service programs for dietary and facility staff upon request.
16. Provides feedback to the Director and Administrator on the work performance of Dining Services staff members.
17. Utilizes electronic timekeeping system as directed.
18. Arrives to work on time, regularly, and works as scheduled.
19. Recognizes and follows the dress code of the facility including wearing name tag at all times.
20. Follows policy and procedure regarding all electronic devices, computers, tablets, etc.
21. Supports and abides by Elderwood's Mission, Vision, and Values.
22. Abides by Elderwood's businesses code of conduct, compliance and HIPAA policies.
23. Performs other duties as assigned by supervisor, management staff or Administrator.
Qualifications
High School diploma or equivalent
Working knowledge of CMS and DOH regulations related to food service
Associates degree in Food Service Management, Hospitality Management, or related field preferred
Certified Dietary Manager preferred
Demonstrated supervisory experience preferred
Experience with DOH survey process preferred
Computer skills consistent with nutritional software programs preferred
EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Manufacturing Operations Supervisor
Supervisor Job 44 miles from Clay
Exempt
Manage the shift manufacturing operations for a precision machining facility. Supervise and plan work for assigned employees in order to optimize equipment for maximum productivity. Drive all operational activities to achieve on-time delivery while meeting all quality assurance requirements. Manage team members by establishing effective lines of communication. Provide change leadership within the business.
Under limited supervision:
• Supervise and coordinate work of assigned employees including the appropriate management of time while prioritizing the manufacturing of parts and the utilization of equipment
• Maintain product quality and adhere to all quality standards established by both customer requirements and the internal quality system. Improve processes through the use of LEAN and six sigma concepts
• Share knowledge willingly and mentor lower-level employees
• Maintain a neat and orderly work area
• Promote positive employee relations, promote and demand a safe work environment
• Adhere to all company policies and procedures and drive adherence to policy and procedure with direct staff
• Collaborate with business unit leaders, engineers, materials, quality control and assigned team members • Communicate with leadership, planning, other production employees on a continuous basis on all matters that may impact productivity or on-time delivery including shift hand-off needs
• Hire and develop team members that can effectively meet business goals and customer demands
• Facilitate on-the-job training and cross training through work assignments and use of mentoring to provide learning opportunities and maximum use of equipment
• Lead 6Sigma and Lean manufacturing principles within the designated work cells
• Review purchase requests, submit to manager for approval
• Hire and develop team members that can effectively meet business goals and customer demands
• Provide regular performance feedback to assigned employees
• Complete performance reviews
• Other job-related duties as assigned
Adheres to all Core Values (Health and Safety, Quality, Customer Service, Development of People, Integrity, Corporate Citizenship, Continuous Improvement, Respect)
Adheres to all Core Competencies (Communication, Teamwork, Achieving Results, Commitment to Continuous Improvement, Judgement)
Minimum qualifications
• 3 years manufacturing supervision or leadership experience
• Technical competence in problem solving the manufacture of aerospace components
• Able to read, write, and speak in standard English
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and blueprints
• Possess solid mathematical and English skills.
• Ability to manage across multiple levels of the organization and lead efforts when needed
• Able to communicate material and train employees in a clear and concise manner either through written or verbal instructions.
• Proven track record of delivering results and meeting production schedules
Preferred qualifications
• Bachelor's degree in Engineering or related filed
• 5 years manufacturing supervision or leadership experience
• Experience manufacturing parts to demanding quality requirements and specifications
• Working knowledge of Occupational Health and Safety Act
• First Aid certification
In compliance with pay transparency requirements, the salary range for this role is $75000.00- $90000.00 annually based on experience. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience, education, and geographic location. Pursuit Aerospace also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements, among other things.
Manufacturing Operations Supervisor
Supervisor Job 44 miles from Clay
Exempt
Manage the shift manufacturing operations for a precision machining facility. Supervise and plan work for assigned employees in order to optimize equipment for maximum productivity. Drive all operational activities to achieve on-time delivery while meeting all quality assurance requirements. Manage team members by establishing effective lines of communication. Provide change leadership within the business.
Under limited supervision:
• Supervise and coordinate work of assigned employees including the appropriate management of time while prioritizing the manufacturing of parts and the utilization of equipment
• Maintain product quality and adhere to all quality standards established by both customer requirements and the internal quality system. Improve processes through the use of LEAN and six sigma concepts
• Share knowledge willingly and mentor lower-level employees
• Maintain a neat and orderly work area
• Promote positive employee relations, promote and demand a safe work environment
• Adhere to all company policies and procedures and drive adherence to policy and procedure with direct staff
• Collaborate with business unit leaders, engineers, materials, quality control and assigned team members • Communicate with leadership, planning, other production employees on a continuous basis on all matters that may impact productivity or on-time delivery including shift hand-off needs
• Hire and develop team members that can effectively meet business goals and customer demands
• Facilitate on-the-job training and cross training through work assignments and use of mentoring to provide learning opportunities and maximum use of equipment
• Lead 6Sigma and Lean manufacturing principles within the designated work cells
• Review purchase requests, submit to manager for approval
• Hire and develop team members that can effectively meet business goals and customer demands
• Provide regular performance feedback to assigned employees
• Complete performance reviews
• Other job-related duties as assigned
Adheres to all Core Values (Health and Safety, Quality, Customer Service, Development of People, Integrity, Corporate Citizenship, Continuous Improvement, Respect)
Adheres to all Core Competencies (Communication, Teamwork, Achieving Results, Commitment to Continuous Improvement, Judgement)
Minimum qualifications
• 3 years manufacturing supervision or leadership experience
• Technical competence in problem solving the manufacture of aerospace components
• Able to read, write, and speak in standard English
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and blueprints
• Possess solid mathematical and English skills.
• Ability to manage across multiple levels of the organization and lead efforts when needed
• Able to communicate material and train employees in a clear and concise manner either through written or verbal instructions.
• Proven track record of delivering results and meeting production schedules
Preferred qualifications
• Bachelor's degree in Engineering or related filed
• 5 years manufacturing supervision or leadership experience
• Experience manufacturing parts to demanding quality requirements and specifications
• Working knowledge of Occupational Health and Safety Act
• First Aid certification
In compliance with pay transparency requirements, the salary range for this role is $75000.00- $90000.00 annually based on experience. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience, education, and geographic location. Pursuit Aerospace also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements, among other things.
OPERATIONS SUPERVISOR-NIGHTS (SIGN-ON BONUS & RELOCATION)
Supervisor Job 26 miles from Clay
Shift: 4 PM - 4 AM
Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an exciting challenge for you and your future!
HP Hood's culture is built on value commitments to innovation, quality, results, integrity, community, people, and collaboration that fosters a strong employee engagement, teamwork, safety and wellness.
We offer a competitive benefits package that includes health, dental, vision, wellness programs, employee discount programs, 401k match, incentive programs, profit sharing and more.
Founded in 1846, today HP Hood is one of the largest and most trusted food and beverage manufacturers in the United States. Our portfolio of national and super-regional brands and licensed products includes Hood, Heluva Good, Lactaid, Blue Diamond Almond Breeze, Hershey's Milk & Milkshakes and more.
For candidates based in NY, this position typically pays between $75k - $80k.
Job Summary:
The Operations Supervisor will provide a high level of leadership to ensure customer, team member, and vendor satisfaction. The Operations Supervisor does this by leading a culture of continuous improvement to achieve plant goals in their assigned area. The Operations Supervisor is also responsible for training, developing, and coaching employee has to meet goals and objectives. The Operations Supervisor completes these functions in the support HP Hood's operations and the manufacturing of dairy and non-dairy related beverages.
Essential Duties and Responsibilities:
Provide leadership necessary for achieving plant goals in the area of Safety, Quality, Production, People, Performance, and Cost for their assigned area.
Responsible for the successful attainment of objectives, execution of policies, and most effective utilization of available resources in their assigned area.
Acts as an owner of process, and system improvements that are integral to driving down losses and improving line efficiency.
Driving process efficiency on multiple production lines including but not limited to daily problem solving and for tracking and maintaining loss data on the line to ensure top losses are being addressed.
Utilizes strong problem solving skills and other manufacturing methodologies included but not limited to Lean, TPM, and Six Sigma including leading a culture of continuous improvement in all areas while balancing quality, productivity, cost, safety, and morale to achieve positive results
Supports employees by coaching, mentoring and assisting in resolving mechanical malfunctions to increase productivity, job capabilities, and equipment capabilities.
Responsible for the enforcement of GMP's and ensures strict adherence to Corporate and/or Plant Policies, rules, and regulations on their assigned shift and administers coaching and corrective action as necessary.
Responsible for validating the proper training and development of employees and ensuring that they comply with all SOP's in their assigned area.
Ensure compliance with all legal requirements concerning dairy processing, safety, and working conditions in their assigned area.
Responsible for reporting food safety problems and initiating action and for supporting SQF by maintaining food safety and food quality by managing job tasks and ensuring work areas are sanitary and that biosecurity measures are administered in their assigned area.
Establish and maintain a positive work environment including but not limited to maintaining the open door policy and resolving simple to moderate workplace concerns including effective communication between shifts and other departments.
Interviews and hires for assigned areas of responsibility and provides employee coaching, corrective action, development plans and resolves employee issues.
Responsible for ensuring that proper labor scheduling is utilized to meet budgeted and forecasted objectives.
Ensure Safety Compliance and Accident Investigated are conducted and any required retrains are issued in timely manner.
Education and Experience:
AS or similar degree, BS or BA in manufacturing/management preferred or equivalent work experience in a manufacturing setting leading others
Skills and Competencies:
Proven track record of achievement in a high speed, high volume manufacturing environment, preferably in beverage.
Demonstrable success of utilizing LEAN and/or similar concepts for consistent continuous improvement.
Demonstrated strong problem solving skills.
Quantifiable evidence of delivering results.
SAP/ERP experience preferred.
HP Hood is an Equal Opportunity Employer
Female/Minority/Veteran/Disabled
"VERVRAA Federal Contractor"
Transfusion Services Supervisor/Coordinator
Supervisor Job 9 miles from Clay
This independent, for profit, state-of-the-art, clinical and anatomic pathology reference laboratory is seeking a permanent, full-time Chemistry Supervisor. Under the general direction of the Transfusion Services Manager, the supervisor demonstrates critical thinking skills, scientific judgment, and leadership.
Responsibilities include (but are not limited to):
- Staffing according to workload
- Developing and implementing continuous process improvement projects
- Interfacing with lab administration
- Providing supervision and support to the Chemistry staff
- Expected to serve as a liaison (when needed) between staff and the senior management staff
Required education and experience:
- Bachelor's Degree in Medical Technology
- Must qualify as a Medical Technologist under NYS Department of Health Regulation
- 4-6 years of relevant clinical laboratory experience
Crisis Call Center Supervisor FT - Tues-Sat - 3:00 pm - 11:00 pm
Supervisor Job 9 miles from Clay
Background check required
You must reside in New York State.
Shift Supervisor, FT
Reporting Relationship(s):
reports to the Center Functions Manager
Hours:
Full Time
Once training is complete, the option of a hybrid work schedule can be discussed.
FLSA Classification:
Non-exempt - Hourly Range - $25.50 - $ 26.00
General Summary
The Crisis Call Center Supervisor provides real-time direction and shift support to staff and volunteers responding to crisis, information and referral, and community support lines. Crisis Call Center Supervisor will be responsible for smooth operations during their assigned shift. This position also requires the ability to act as a Crisis Specialist in the call center as needed.
Under the supervision of the Center Functions Manager, the Shift Supervisor helps staff manage call volume, call response, active intervention, and self-care during shifts and provide feedback and ongoing communication to supervisory staff regarding shift activity.
Duties and Responsibilities
Shift management
Manage call volume and queue length to ensure calls are being answered appropriately and in a timely manner
Respond to overflow calls on
all
incoming lines with compassion in accordance with the organization's training and scope. Monitor and place outgoing and follow-up calls as scheduled.
Coordinates rescue calls as needed for callers requiring emergency assistance
Document and review calls in an accurate and timely manner in both web-based helpline and HMIS software
Assist in scheduling and filling shifts, as needed
Provide feedback and ongoing communication to supervisory staff regarding shift activity
Troubleshoot issues that arise during shift, document any concerns, and escalate when additional support is required
Act as Crisis Specialist when required
Staff support
Complete shift check ins, shift check outs, and call debriefing with staff; document all notes
Provide real-time direction to ensure staff follow protocols and apply best practices
Provide guidance to staff around eligibility for emergency shelter placements in accordance with shelter policies and protocols
Assist phone staff with high risk/acuity calls through live listening and guidance in chat
Support Crisis Services Educator with staff and volunteer training and complete training documentation
Perform additional responsibilities as they develop and are assigned
Education Requirements
B.A. in Mental Health/Human Services field, or related field of study, required; Master's preferred. Comparable training and experience will be considered in lieu of Bachelors. Must also have a demonstrated ability to effectively manage crises
Previous Experience Requirement
Crisis counseling/mental health experience; experience linking people with needed community resources; experience supervising, mentoring and training others
Knowledge and Skills Needed to Perform Effectively in this Position
A successful Shift Supervisor knows the importance of empathy, advocacy, cultural competency, and connection, is a compassionate listener with crisis management and critical thinking skills and has a desire to help those in need. Additionally:
Strong empathy, active listening, communication, teamwork, approachability, and interpersonal skills
Strong clinical skills, especially in crisis de-escalation and suicide safety assessment and planning
Strong documentation skills
Ability to adapt quickly to varied protocol/requirements of each incoming/outgoing line
Function autonomously and demonstrate effective time management
Demonstrate integrity and exercise good judgment and decision-making skills, particularly in a crisis situation
Strong functional and technical skills in a web-based computer environment, including database navigation and multi-line phone system
Effectively multi-task and use an internal messaging system during calls and throughout shift
Additional Requirements
Successful completion of AIRS Certified Resource Specialist and AAS Certified Crisis Worker exams within 12 months of hire
A sense of responsibility and commitment to Contact Community Services and its mission
High energy, patience, and controlling one's emotions, as well as the ability to think analytically in a high-stress environment
Strong attendance and punctuality- able to consistently show up on time and work full scheduled shifts and ability to provide advanced notice for time off requests
Understanding of personal wellness
Work schedules are determined based upon call volume trends. This position requires working some holidays and working weekends (most staff work Saturday or Sunday, and some work both days of the weekend).
This position is designated as essential staff. Essential employees perform work involving the safety of human life or the protection of property. Due to this designation, you will be required to report to work for your regular shift in the event the business office is closed due to an emergency. This is a condition of your employment.
Physical Dimensions (Job-related physical abilities an individual needs to possess in order to perform the job in a satisfactory manner)
Sitting at a computer for long periods of time; entering data; listening & speaking clearly on the telephone.
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities
This job description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the position's scope and function in the company. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Supervisor, Last Mile Operations
Supervisor Job 9 miles from Clay
Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Compensation range for this role is : $60,000-$65,000.
As the Supervisor, Last Mile Operations at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error free.
What your day-to-day will look like:
* Assign work activities and monitor group activities
* Instruct associates in proper equipment, operational and maintenance procedures; guide team in understanding housekeeping requirements
* Monitor and maintain availability of tools, materials and supplies
* Oversee the usage of equipment and ensure team adherence to all safety procedures and programs
* Manage inventory, including monitoring levels and performing merchandise reconciliation
* Assist with resolving problems to ensure maximum associate productivity; take necessary action to correct substandard performance
What you'll need to excel:
At a minimum, you'll need:
* 2 years of experience in a supervisory role
* Experience with Microsoft Office
It'd be great if you also have:
* Bachelor's degree or equivalent related work or military experience
* Excellent verbal and written communication skills
* Strong math skills and solid analytical ability
* Outstanding interpersonal and leadership skills
This job requires the ability to:
* Lift up to 50 lbs.
In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Nearest Major Market: Syracuse
Distribution Supervisor
Supervisor Job 20 miles from Clay
Full-time - 37.5 hours per week Monday to Friday: 7:00am - 3:00pm
Supervises distribution for a large food service program serving up to 1,000 meals per day. Acts as the liaison for equipment, vehicle and facilities related matters. Provides full, direct supervision to distribution staff and volunteers. Carries out duties in accordance with Agency policies and program regulations.
JOB DUTIES AND RESPONSIBILITIES:
Client Management Related Responsibilities:
Manages client lists and changes and ensures the proper quantity of food is delivered to the correct consumer timely and according to specifications:
Compiles client information prepares lists weekly for each route.
Receives and distributes meal counts for Delivery Services Assistants, maintains client lists and manages changes.
Communicates referrals and cancellations to drivers/routes as changes arise.
Ensures client information from the drivers is referred to the proper staff and vice versa.
Quality Assurance and Supervisory Responsibilities:
Performs quality assurance hot and cold temperature checks on each home delivered meal route weekly.
Oversees in collating, packing and distribution of prepared hot meals.
Insures proper temperature of foods during loading and transportation.
Monitors loading of vehicles for route deliveries.
Monitors vans and ensures drivers keep vehicles clean and orderly.
Ensures equipment such as hot boxes, cords and fuses are well stocked and in good repair.
Acts as supervisor for all Distribution related operations.
Ensures adequate daily coverage including coordinating substitute coverage for distribution.
Ensures staff follow the proper safety, food sanitation and dress codes and the OCO Driving and Safety policy and procedure.
Handles leave time requests, time sheets, staff coverage and performance coaching/appraisals; participates in hiring and corrective discipline.
Provides assistance and guidance to substitute drivers in the absence of regular drivers.
Assesses daily needs and concerns; tracks and analyzes information and makes adjustments independently to ensure to smooth operations.
Ensures site orientation and that training requirements are met for new and existing staff.
Plans and conducts regular staff meetings of assigned staff.
General and Administrative Responsibilities:
Monitors facilities related needs concerns and acts as the point person for program staff with the Facilities Manager and landlord.
Oversees and schedules maintenance and repairs of vehicles, large kitchen and meal equipment.
Works within policies and procedures and program regulations.
Fills in as needed on established routes; reports any client related occurrences, incidents or concerns to appropriate Agency staff.
Performs other related duties as require; participates in cross-training of other division food services positions; covers for production supervisor as assigned.
Oversees all inventory and storage for distribution equipment and supplies.
Reviews and assigns work, handles concerns and contributes to solving operational difficulties.
Maintains required records for submission to supervisor including inventories, production sheets, route temperature sheets, meal count sheets and meal distribution paperwork/records.
Works within Agency policies and procedures and ensures compliance with Health Department regulations, Agency dress code and related requirement.
Works cooperatively with the Dietitian and other management staff; works collaboratively with Production Supervisor.
Assesses situations and applies critical thinking skills; consults with supervisor or other managers on more serious issues.
JOB REQUIREMENTS:
Must have knowledge of food service regulations including NYS Sanitation Codes; must be able to apply the fundamentals of nutrition as they apply to the population of the program.
Must have working knowledge of food service and catering and have the skills to manage kitchen production and distribution for up to 1,000 meals per day.
Must have working knowledge of computer software: word processing, spreadsheets, databases, business e-mail.
Must have good oral and written communication skills and be able to relate well with others.
Must foster a team environment.
Must be an effective leader and supervisor, be a good role model to staff and be able to monitor and direct the work of others effectively.
Attends ongoing training, education and meetings for skill enhancement and maintenance in food safety and sanitation.
Must be able to lift 35 lbs. or more regularly.
Must be flexible with duties and work schedule and be extremely organized.
Must have a valid NYS Driver's License with a good driving record within Agency policy; must have access to a vehicle for related travel.
MINIMUM QUALIFICATIONS:
Associate's Degree in a Food Services related field; and
3 - 5 years of large scale food preparation experience including supervisor/leadership experience; or
Course work in an educational/technical institution in foods, nutrition and food service management with an internship with extensive food service and supervisory/leadership experience and extensive; or
Any equivalent combination of education, experience and training.
Click here for more info about OCO's Services!
Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
About Oswego County Opportunities
Ranking among Oswego County's top ten largest private employers, OCO carries out its mission to inspire partnerships and provide services that empower people, support communities, and change lives through more than 50 programs serving 15,000 people each year.
OCO's Employee benefits include:
Health, Dental, and Vision Insurance (available to Full-Time staff)
Paid leave (sick leave, PTO, holidays, etc.)
403B Deferred Annuity Retirement Plan
Term Life Insurance
Employee Assistance Program
Sr. Operations Supervisor
Supervisor Job 36 miles from Clay
Position Type: (US) Full Time Workplace Arrangement: About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
About the role
POSITION SUMMARY
Direct, supervise and coordinate all vinegar production and processing activities of the plant operations. Demonstrate leadership in Safety and quality as a top priority. Responsible for the scheduling of vinegar production and quality of the product. Assists with production planning, plant safety, quality, operations training, plant projects, continuous improvement, recordkeeping and benchmarking.
Key responsibilities
ESSENTIAL FUNCTIONS
* Oversee and guide managers and employees, which include Vinegar Operators, Loaders, and Maintenance personnel.
* Demonstrates leadership in safety. This requires observing and enforcing safety rules and practices, encouraging safe work behaviors, and promptly correcting conditions and unsafe behavior, which may lead to accidents.
* Review work schedules and ensure proper staffing is always maintained.
* Monitor all activities of plant production, filtration, transfer and storage operations, and schedule activities to fit within plant staffing guidelines and to meet customer and product requirements.
* Monitor and oversee all operations to ensure compliance with Plant Quality Assurance programs.
* Maintain record keeping in accordance with current quality assurance programs. Continually endorses the Quality Policy and assures conformance to all requirements of the Quality Management System for SQF certification. SQF practitioner/back up.
* Work with Plant Manager to monitor inventory levels of all critical raw materials, and ensure that orders are placed in a timely manner.
* Perform necessary accounting entries to record production, shipments, and inventory on a daily, weekly, and monthly basis.
* Assist with training of plant personnel in all areas of OSHA compliance, Regulatory compliance, and Kosher product requirements. Some development of training materials and operating manuals is required. Monitor federal, state, and local laws and regulations and ensure facility compliance (in coordination with corporate). Maintain permits, reports and other legal documents related to site legal compliance.
* Supervise all plant capital expenditures. Oversee all spending and reporting to corporate.
* Assist in developing and maintain site operating budget, product standard cost and other site accounting, as required.
* Coordinate with corporate HR department to manage all plant personnel issues.
* Essential to be diligent in SAP use, monitoring, and accountability.
* Ensure all pumping and production records are properly documented to allow product tracking and recall procedures.
* Oversee lab analysis and equipment calibration, as required, to accomplish plant operating objectives. Schedule, coordinate and oversee normal maintenance functions required for the plant.
* Strong technical skills and the ability to troubleshoot plant control systems required for job functions and planning and executing plant capital projects.
* Familiarity with plant control systems and Enterprise Resource Planning.
* Other duties as required and requested by corporate.
Qualifications and skills
Competency Statements(s)
* Accountability -- Ability to accept responsibility and accountability for his/her actions. • Adaptability -- Ability to adapt to change in the workplace.
* Communication - Oral/Written - Ability to communicate effectively with others clearly and concisely.
* Decision Making - Ability to make critical decisions, occasionally under pressure, while following company procedures.
* Critical Thinking - Ability to critically and logically determine the proper path for resolving issues related to production and operations.
* Problem Solving - Ability to find a solution, based on root causes and taking into account interconnected plant and regulatory requirements and to deal proactively with work related problems.
* Detail Oriented - Ability to pay attention to minute details of a project or task.
Education
A four year college degree in a technical or core business field is preferred. Extensive relevant work experience may be considered in lieu of a college degree.
Experience
Two to Five years supervisory experience, preferably in Food Manufacturing.
SKILLS & ABILITIES
Computer Skills: Intermediate to proficient in Word, Excel. Some experience in PowerPoint and other software programs is a plus.
SAP experience essential.
Strong basic mathematical skills.
Knowledge of electrical and mechanical systems and machinery.
Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. Additional information can be found at: Know Your Rights: Workplace Discrimination is Illegal (dol.gov).
Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.
Recruiter:
Posting Type: DNI
Operations Supervisor
Supervisor Job 9 miles from Clay
An Operations Supervisor is an individual who is well versed in the understanding of technology and strategic business acumen. The role requires both broad and deep technology knowledge and the ability to achieve a key result or a group of aligned results. The position requires a demonstrated ability to effectively engage internal and external customers related to the lifecycle of a project and/or customer deliverables. As demonstrated by a combination of work and/or task management experience, an Operations Supervisor is expected to posses the skill to guide, instruct, lead, assist and/or be the sole owner of project and/or task deliverables germane to the successful deployment, installation and/or maintenance of Optanix's Day2 systems. An Operations Supervisor is also expected to posses the skill and experience to coach, support and/or assign tasks, as appropriate, to specific members of the Optanix Support organization best enabled to deliver the necessary results. This is an individual who is structured, resourceful, confident, organized and skilled at expectation management and customer service.
Knowledge Skill Requirements:
· Ability to serve as a cohesive team member ensuring quality project and/or task deliverables.
· Skill in identifying, prioritizing and assigning project and/or task deliverables.
· Ability to create original high quality project based customer facing documentation.
· Knowledge of informational technology platforms pertaining to converged network environments.
· Skill in technical communication, planning and preparation of written material.
· Skill in effectively serving a diverse customer base.
· Ability to synthesize project information while maintaining the scope of a project.
· Effective oral and written communication skills.
· Ability to facilitate impromptu written and oral presentations to internal and external customers.
Job Duties:
v Post-sale support of a Day2 award. This includes the assignment, guidance, and direct responsibility of:
o Other post-sale requirements may include consulting arrangements, emergency on-site response, or other similar requirements.
o The ability and willingness to travel to support post-sale project requirements.
o This includes the installation, implementation, maintenance and/or support of Optanix products.
o Participate in: Day2 job package review and planning activities; the preparation, maintenance and communication of project and/or task forecasts/timelines; customer contact for project and/or task communications; the review, audit and/or reconciliation of CaseSentry deliverables; facilitation of project and/or task deliverables; and the managing of a work plan and project documentation (e.g. meeting minutes) to ensure work is completed on time and within budget.
v Manage Customers issues
o Defining impact and taking ownership of real time issues.
o Marshaling resources based on customer impact.
o Tracking engineer updates and follow up of open issues.
o Communicate impact, next steps, resolution, and customer sentiment to internal and external stake holders.
o Managing customer calls, escalations, and P1 incidents as the come into the service desk.
v Participate, lead, enable, monitor and provide guidance for:
o A highly motivated technical team of internal resources chartered to successfully maintain a diverse Day2 customer base.
o New, existing and/or proposed Day2 task management planning activities.
o Optanix Platform with Day2 project renewals.
o Optanix Platform with Day2 project deliverables.
o Internal customer Optanix Platform with Day2 deliverables.
v Proactively manage and communicate project and/or task risks and issues. Makes recommendations to teams with issues/barriers to continue project. Recommends solutions to conflicts, issues between multiple teams.
v Provide documentation needed for the development of user guides, release notes, and/or training materials.
v Other duties: Participate in special projects and perform related duties as assigned by department management. Additional duties may include after-hour on-call support and after-hour project and/or task support.
Experience:
A minimum of two years network, server systems and/or converged network experience plus a minimum of three years technical and/or project leadership experience. Extensive computer skills, including the use of office productivity software, such as word processing, spreadsheet, presentation software, and e-mail are required.
Certifications:
CCNA and CCVP preferred.
Call Center Operations Supervisor
Supervisor Job 48 miles from Clay
The role of the Call Center Operations Supervisor is to manage the daily Call Center and staff in the Utica, NY Tidal Basin Call Center. This includes, but not limited to, Call Center Agents, Team Leads, and Call Center support staff as the Tidal Basin Customer Relations Call Center expands. This position will ensure all facets of the Call Center are meeting program objectives, customer expectations, and operating efficiently.
The Call Center Operations Supervisor will work closely with the Tidal Basin's Customer Relations Manager and BUL (Business Unit Lead) to establish and implement standardized Call Center best practices that position TBCR to expand as new programs are awarded. This position is required to work in the Utica, NY Call Center location to maintain a positive on-site management presence for all Call Center staff.
Job Requirements and Responsibilities:
Responsible for creating, developing, and maintaining a positive customer service-centric culture that fosters motivation, positivity, and respect.
Responsible for front line management of the day-to-day operations of the TBCR Call Center.
Responsible for creating and maintaining Call Center staffing schedules for each active program.
Makes recommendations to the TBCR BUL to staff up or down to meet program objectives.
Participates in the hiring process of Call Center staff.
Responsible for creating and maintaining a standardized approach to training and education of Call Center staff.
Coaches and mentors Call Center staff on customer service best practices and Tidal Basin standards and procedures.
Maintains a healthy working relationship with Human Resources department to handle all Call Center staff needs.
Facilitates Tidal Basin's quality listening program in compliance with quality assurance program standards.
Responsible for creating, maintaining, and managing the updates and delivery of Call Center key performance indicators.
Evaluates individual performance reviews and overall team effectiveness with TBCR Manager and BUL.
Creates, maintains, and communicates forecast vs. actual reporting that informs senior leaders as to the performance of the Call Center's programs and financial objectives.
Develops a deep understanding of all Tidal Basin Call Center programs and contracts.
Maintains relationships with IT vendors and internal IT departments to maintain efficient Call Center operations.
Supports IT projects related to Call Center technology in the capacity of user acceptance testing.
Responsible for understanding all Call Center technology, software applications, phone/computer systems used by Call Center agents and supporting staff.
Create Call Center scripts that drive consistency across all agents servicing the same program.
Partner with vendors to create required reporting to meet Tidal Basin's program obligations.
Ensure that all Call Center agents are kept informed of new working practices, program policies, and technology/information security changes.
Assist the manager and BUL, when necessary, to provide content or data for the RFP process.
Perform other duties as assigned
Skills and Competencies:
Excellent organizational skills and attention to detail.
Ability to work independently with little supervision.
Strong interpersonal, analytical, and problem-solving skills.
Ability to clearly communicate operation and/or staffing concerns to management with clear solution-driven recommendations.
In-depth understanding in Call Center operations including technologies and data management.
Demonstrated Project Management experience.
Ability to manage program budgets, create meaningful projections, and presents them to strategic decision makers.
Strong verbal and written communication skills.
Excellent time management skills with a proven ability to meet deadlines.
Required Education and Experience:
3+ years in experience working in a Call Center Management role.
Prior experience translating program policies into clear Call Center scripts.
Experience building and analyzing Call Center reports and data.
Experience liaising between Call Center operations staff and clients to meet goals and objectives.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.
2025: Team Lead - Merchandising (New Hartford, NY)
Supervisor Job 45 miles from Clay
Simply Set is part of a family-owned wholesale grower specializing in a variety of seasonal product offerings, including annuals, perennials and vegetables. We supply large retailers who sell the product in sizable quantities. Our emphasis is on providing high quality plant material along with superior customer service!
We are looking for a Team Lead to supervise and direct a team of merchandisers at retail level, throughout our stores. Plant knowledge is helpful to this position. The right candidate will be skilled at multi-tasking, prioritizing and solving problems.
Recruit, interview, hire, and train Seasonal Merchandisers in your market.
Oversees the daily workflow of the Market.
Will be working in Home Depot and Walmart garden centers.
Cover 8-10 stores within the territory.
Help merchandisers set stores, interact with vendors, customers and store personnel.
Merchandise live plants.
Travel between stores.
Requirements
Tolerant of greenhouse and outdoor conditions during all seasons and weather.
Ability to lift up to 25 lbs.
Exceptional communication skills.
Reliable phone is a must to send pictures, emails and texts.
Must own reliable transportation.
Clean MVR.
Plant knowledge a plus.
Full-time/Seasonal position. 40 hours/wk plus some extra hours during the busy season. Saturdays mandatory during Spring season.
Benefits
Compensation: $18.50-24.50 per hour
Health and Dental Insurance
EAP
SPTO
401(k)
Assistant Supervisor - Northtown IRA
Supervisor Job In Clay, NY
IRA Assistant Supervisor
Clay, NY
Liberty Resources' employees have passion to support individuals with intellectual and developmental disabilities to live their fullest life and our corporate values of service, excellence and responsibility.
We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We're committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.
Position Summary
The Assistant Supervisor assists the Program Supervisor with the planning, implementation, and documentation of consumer valued outcomes as specified in Residential Habilitation Plans, Individualized Service Plans and IPOPs, supervises direct care staff and assumes responsibilities of the supervisor in his/her absence.
Essential Job Functions
Assures continuity of client services and high standards of client care as specified in each person's IPOP. Develops an approach to each consumer, implements selected goals and participates in service planning in cooperation with the treatment team.
Provides instruction, supervision, and/or attendant care to consumers with activities of daily living including; toileting, feeding, personal hygiene, dressing, housekeeping, and other program aspects relating to assigned program participants.
Facilitates peer counseling and provides instruction on conflict resolutions. Responds to and effectively handles emergency situations which may require flexibility of both time and areas of assignment; applies SCIP-R and behavior management techniques as required. Identifies and reports Untoward Incidents.
Assists Program Supervisor in the day-to-day operation of the IRA, supervises direct care staff; assumes responsibilities of the supervisor in his/her absence.
Qualifications
Bachelors/Associates and one (1) year experience or HS diploma and two (2) years related experience.
Must have a valid driver's license and be able to use personal vehicle for transporting consumers.
Required Skills and Abilities
Strong organizational and interpersonal skills and ability to supervise others.
Effective oral and written communication skills, including computer competency.
Must constantly move about; ascend/descend stairways; observes, instructs, supervises consumers in all activities of daily living. Ability to lift, transfer or physically assist individuals may be required. Must be able to lift objects up to 20 lbs. frequently and support a person's body weight as needed for the purposes of physical assistance, personal care and physical management.
Demonstrates the values of diversity, equity and belonging; foster an inclusive environment that facilitates diversity.
We Offer:
A Collaborative and Supportive Team Atmosphere
Competitive Compensation and Paid Time Off package
Paid Training
Family Friendly Workplace
Medical/Dental/Vision Coverage
401(k) Retirement Saving Plan
Continuing Education Opportunities Offered
Pay: $20.00/hour
Liberty Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. Liberty Resources
offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.
Welcome to Wholehearted Health!
Liberty Resources is an Equal Opportunity Employer.
Other details
Pay Type Hourly
Assistant Supervisor
Supervisor Job 48 miles from Clay
Join Our Team: Janitorial Supervisor
Position Overview: As the Supervisor, you're not just overseeing operations - you're championing a dedicated team, ensuring every space is a testament to top-tier cleanliness.
Work Hours: Full Time
Key Responsibilities:
Uphold and implement company standards, ensuring that our reputation for training, quality, safety, and punctuality is always on point.
Engage hands-on when needed, making certain our projects meet and exceed expectations.
Foster a strong team environment: Collaborate, guide, and empower our staff to be the best in the field.
Keep a keen eye on our client's premises, highlighting areas that need a touch of our expertise.
Serve as the bridge between our team and our valued clients, addressing any concerns with understanding and efficiency.
Oversee our toolkit: Ensure our equipment is in top shape and inventory is well-stocked for any cleaning challenges.
Document daily activities, ensuring our operations run smoothly and transparently.
Occasionally embark on special tasks and projects that ensure our continued growth and excellence in the industry.
If you're ready to lead with dedication, ensure spaces shine with pride, and be part of a dynamic team that values excellence and camaraderie, we'd love to hear from you. Together, let's make spaces shine!
Competitive Compensation:
Hourly Wage: $19.00 per hour
Apply Today!
Ready to take the next step in your career? Apply now and become part of our team dedicated to maintaining a clean and welcoming environment!
Equal Employment Opportunity. We consider all qualified applicants without regard to race, gender identity, religion, sex, color, national origin, age, disability, marital, or military/ veteran status in accordance with applicable federal, state and local regulations.
Req. HELP-1806
Requirements
At Cleantec, we believe in assembling a team of individuals who bring their best to the table. Here are the qualifications we're seeking in our Janitorial Workers, Commercial Cleaners, and Custodians:
Current/Valid Drivers License
Personal Vehicle
One-year minimum supervisory/management experience.
Positive Work History: A track record of reliability and dedication.
Meticulous Attention to Detail: The ability to spot even the tiniest speck of dust.
Customer Service Skills: A friendly and helpful attitude toward our valued customers.
Exceptional Communication: Effective verbal and written skills to keep everyone in the loop.
High School Diploma/GED: A foundational educational background to support your success.
Physical Capability: The ability to lift up to 50 pounds to tackle the heavy-duty cleaning tasks.
Pass Drug Test and Background Check: Ensuring a safe and secure work environment for all.
Benefits
At Cleantec, we believe that taking care of our team is just as important as taking care of our customers. Here are the benefits you can look forward to as a member of our Cleantec team:
Life Insurance: We've got your back, ensuring peace of mind for you and your loved ones.
Paid Time Off: Everyone needs a break! Enjoy paid time off to recharge and rejuvenate.
Employee Referral Program: Share the love! Refer talented individuals to join our team and earn rewards.
Monthly Incentives: Your hard work doesn't go unnoticed! Earn bonuses and recognition for achievements like Employee of the Month, Perfect Attendance, and more.
Insurance Benefits and 401K: When applicable, we offer comprehensive insurance benefits and a 401K plan to secure your financial future.