Area Supervisor
Store Manager Job In Palm Coast, FL
Our values start with our people, join a team that values you!
We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
Success. Our winning team pursues excellence while learning and evolving
Career growth. We develop industry leading talent because Ross grows when our people grow
Teamwork. We work together to solve the hard problems and find the right solution
Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.
ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environments:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
Removes clutter and ensures safe, clear egress to emergency exits.
Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
Customer Service:
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Personal and Store Brand
Represents and supports the Company brand at all times.
Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
Responsible for daily trash removal.
General Merchandising:
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Responsible for receiving merchandise truck when needed.
Processes all merchandise with a sense of urgency.
Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
Responsible for cleanliness and organization of all Stockrooms.
Helps deliver and place merchandise on sales floor when all merchandise is processed.
Responsible for ensuring any back-stock is secured and processed to Company policy.
Responsible for merchandising of department including the back stock.
Responsible for the reduction of loss due to damage.
Ensures compliance to the monthly presentation guidelines in assigned area.
Responsible for floor moves and signing including promotional signing as needed.
Responsible for re-wraps as needed.
Loss Prevention:
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
Ensures Public View Monitor (PVM) system is maintained properly.
Conducts "Code 50" package inspections.
Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Front End Supervision and Operations:
Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
Controls Retail Associates' break schedule for backups, lunches and breaks.
Ensures all equipment is working properly.
Maintains proper supplies and recovery for the Front End area.
Ensures go backs are expedited, properly scanned, security tagged and ticketed.
Teaches all Associates the "Scan and Bag" best practice.
Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.
Fitting Rooms:
Responsible for the maintenance and cleanliness of the Fitting Rooms.
Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
Administrative Duties as Assigned by Store Manager:
Ensures Cash pulls and bank deposits are conducted to Company policy.
Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
Other duties as assigned by Store Manager.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Excellent verbal communication skills.
Fluency in English.
Prior Customer Service and supervisory experience preferred.
Familiarity with point-of-sale equipment and applications.
Ability to perform basic mathematical calculations commonly used in retail environments.
Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.
SUPERVISORY RESPONSIBILITIES:
Retail Associates
Stockroom Leads (where applicable)
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.RequiredPreferredJob Industries
Retail
General Manager (Fiber Broadband Network)
Store Manager Job 42 miles from Palm Coast
One of Chicago's largest and oldest private investment companies and family offices is seeking an experienced and dynamic General Manager (GM) to lead our Fiber to the Home initiative in Edgewater, Florida. This role presents an exciting opportunity to spearhead a transformative project delivering high-speed fiber optic internet services to residential and commercial customers, enhancing connectivity and fostering community development.
The GM will be responsible for the strategic leadership, operational management, and community engagement necessary to ensure the success of this initiative.
RESPONSIBILTIES
· Strategic Leadership
Develop and execute a comprehensive business strategy for Fiber to the Home (“FTTH”) and Fiber to the Premises (“FTTP”) services that aligns with organizational goals and market opportunities.
Identify and act on new market opportunities to expand service offerings and drive growth.
Operational Management
Oversee day-to-day operations, ensuring efficient service delivery, cost control and customer satisfaction.
Manage budgets, including forecasting, financial reporting, and expense management.
Collaborate with the development team to coordinate the timing of infrastructure and service rollout.
Team Leadership
Build and lead a high-performing, cross-functional team that includes professionals in sales, marketing, technical support, and customer service.
Foster a collaborative, results-drive culture that prioritizes excellence in service and community impact.
Community Engagement
Serve as the primary advocate for FTTH services, educating stakeholders and residents about the benefits of this technology.
Build and maintain strong relationships with local governments, residents and community organizations.
Project Management
Plan and execute FTTH deployment projects, ensuring timelines, budgets, and quality standards are met.
Collaborate with technical teams to resolve infrastructure or service delivery challenges promptly.
Customer Experience
Develop and implement customer service policies and procedures to enhance the user experience.
Analyze customer feedback and service metrics to identify areas for improvement.
KEY RELATIONSHIPS
This role requires close collaboration with internal teams (e.g., Land Manager, General Counsel, Accounting Department, Development Team) and external vendors to ensure seamless project execution and community engagement.
QUALIFICATIONS
Experience:
Significant leadership experience (10+ years preferred) in the telecommunications or technology sectors. Deep understanding of fiber optic technology and its applications in residential and commercial services.
Education:
Bachelor's degree preferred but not required; relevant industry certifications are a plus.
Core Competencies:
Proven ability to lead cross-functional teams and manage multiple complex projects
· Exceptional communication, negotiation, and interpersonal skills.
· Strong experience in budget management, financial planning, and strategic decision-making.
· A passion for community engagement and leveraging technology to improve lives
Travel:
Minimal travel required
Why Join Us?
· Be part of a transformative initiative with the potential to shape the future of connectivity in Edgewater, Florida
· Join a respected and long-established private investment company with a track record of impactful projects.
· Work in a dynamic, entrepreneurial environment where innovation and collaboration are valued.
Submit your resume and cover letter detailing your qualifications and vision for leading this transformative initiative to: Allison Friedman, HR Manager, Miami Corporation Management, LLC, ************************
Customer Service Manager
Store Manager Job In Palm Coast, FL
Benefits:
401(k)
Bonus based on performance
Dental insurance
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Hand & Stone Massage and Facial Spa is a successful franchisor with over 550 locations across the US and Canada. Hand and Stone Massage and Facial Spa in Palm Coast, FL is family-owned, and our reputation is built on our culture experienced team, and established client base. Hand and Stone Massage and Facial Spa in Palm Coast is currently seeking an engaging Customer Service Manager to lead our spa team to drive growth of our spa's recurring membership model. This is an entry level management position with opportunity for advancement, as we will be opening more spas, and continuing to grow. As a Sales Leader, you'll be the driving force behind our sales associates; coaching, motivating, leading, and hitting those sales targets. Get ready to connect with potential customers, understand their needs, build relationships and seal the deal. We need leaders with engaging personalities and communication skills who put our customers at ease and have a gift for closing sales.
The ideal Spa Manager has 2- 3 years' experience in leading a sales or commission-based sales team. Membership sales model is a plus They are confident in performing personal sales, training and motivating a sales team, teaching customer engagement and driving performance.
Key Responsibilities of the Customer Service Manager:
Measure membership conversion and drive results. Have a proven strategy in place and be ready to adjust as needed based on results. Minimum membership conversion standard for this role is 20%
Craft and run ongoing sales training programs and for our spa associates. This includes through role play, morning meetings, sales goals, contests, and more
Set sales goals and drive performance to achieve daily, weekly, monthly and annual sales goals. Lead by example.
Analyze customer satisfaction scores and identify areas of opportunity.
Create a competitive, collaborative culture of education, motivation, and performance. Understand how to coach your team across the finish line and celebrate those achievements together!
Cover any needed shifts at the front desk to maximize performance and promote excellent customer service.
Experience Needed for this Role:
Managing and driving a recurring membership revenue stream- bring your specific strategies and ideas!
Embraces Commission sales
Knowledge of how to effectively motivate people based on their personality.
Strong oral communication skills to set sales expectations, coach to performance and deliver results
Flexible, respectful, patient, friendly yet driven to exceed goals.
Benefits Include:
$35 -$40K, plus bonuses based on front desk performance and key metrics
One week PTO, after 1 year
Dental
Life Insurance
401K
Employee discounts on products and free monthly service
MGR423 Compensation: $35,000.00 - $40,000.00 per year
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Full-Time Assistant Store Manager
Store Manager Job 28 miles from Palm Coast
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
**Position Type:** Full-Time
**Average Hours:** 38 hours per week
**Starting Wage:** $24.50 per hour
**Wage Increase:** Year 2 - $25.50 per hour
**Duties and Responsibilities:**
Must be able to perform duties with or without reasonable accommodation.
- Assists the direct leader with developing and implementing action plans to improve operating results
- Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
- Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
- Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
- Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position
- Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
- Participates in the interviewing process for store personnel
- Communicates information including weekly information, major team milestones, developments, and concerns
- Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
- Ensures an appropriate resolution of operational customer concerns in their direct leader's absence
- Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
- Maintains store cleanliness standards and proper store signage at all times
- Assists the direct leader with maintaining proper stock levels through appropriate product ordering
- Merchandises product neatly to maximize sales
- Ensures the quality and freshness of products for sale and accuracy of product signage
- Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
- Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
- Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
- Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
- Other duties as assigned
**Physical Demands:**
- Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
- Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
- Must be able to perform duties with or without reasonable accommodations
**Job Qualifications:**
- You must be 18 years of age or older to be employed for this role at ALDI
- Ability to work both independently and within a team environment
- Ability to provide and lead others to provide prompt and courteous customer service
- Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
- Ability to interpret and apply company policies and procedures
- Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
- Ability to evaluate and drive performance of self and others
- Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
- Ability to operate a cash register efficiently and accurately
- Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
- Excellent verbal and written communication skills
- Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
- Meets any state and local requirements for handling and selling alcoholic beverages
**Education and Experience:**
- High School Diploma or equivalent preferred
- A minimum of 3 years of progressive experience in a retail environment
- A combination of education and experience providing equivalent knowledge
- Prior management experience preferred
ALDI offers **competitive wages and benefits,** including:
+ 401(k) Plan
+ Company 401(k) Matching Contributions
+ Employee Assistance Program (EAP)
+ PerkSpot National Discount Program
In addition, **eligible employees** are offered:
+ Medical, Prescription, Dental & Vision Insurance
+ Generous Vacation Time & 7 Paid Holidays
+ Up to 6 Weeks Paid Parental Leave at 100% of pay
+ Up to 2 Weeks Paid Caregiver Leave at 100% of pay
+ Short and Long-Term Disability Insurance
+ Life, Dependent Life and AD&D Insurance
+ Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer (*********************************
_ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law._
Manager General Manufacturing 1
Store Manager Job 22 miles from Palm Coast
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Aeronautics Systems has an opening for a Manager General Manufacturing 1 to join our team of qualified, diverse individuals within our E-2D Manufacturing and Production organization. This position will be located in Saint Augustine, FL.
A Manager General Manufacturing 1 is a professional responsible for overseeing the planning, coordination, and execution of manufacturing processes to ensure efficient and timely production of aircraft. This role involves managing a team of employees, implementing production schedules, ensuring quality standards are met, and optimizing production processes to minimize costs and maximize productivity. The Manager General Manufacturing 1 works closely with other departments to ensure that aircraft are produced to meet customer demand, delivered on time, and meet the company's financial goals. They are also responsible for maintaining safe working conditions and complying with relevant regulations and industry standards. Overall, the Manager General Manufacturing 1 plays a crucial role in ensuring the smooth and effective functioning of the manufacturing and delivery process.
Essential Functions:
This manager will lead a group of 15-20 hourly technicians.
Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Maintains staff by recruiting, selecting, orienting, and training employees, developing personal growth opportunities.
Maintains workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.
Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.
Maintains quality standards by establishing and enforcing organization quality objectives.
Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures.
Resolves personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional
societies.
Contributes to team effort by accomplishing related results as needed.
We offer flexible work arrangements, 4/10 Monday - Thursday work schedule with every Friday, Saturday and Sunday off, phenomenal learning opportunities, educational assistance, exposure to a wide variety of projects and customers, and a very friendly team environment. We are looking for self-motivated, proactive, and goal-oriented people to help us grow our services and become even better at what we do.
Our Leaders at Northrop Grumman live our values daily and encourage our teams to do the same.
We do the right thing:
upholding the highest ethical standards and facilitating a safe and respectful environment that attracts, retains, and inspires a diverse and engaged team.
We do what we promise:
holding yourself and others accountable to meet predictable and balanced results.
We commit to shared success:
operating as OneNG and removing barriers for our teams. Finally,
We pioneer:
setting a vision that shapes the future and inspires others.
Basic Qualifications:
High School Diploma or equivalent GED and 4 years of related production experience in an aerospace, military, manufacturing and/or maintenance environment.
1 year of leading projects or teams in a production/manufacturing environment.
Experience in Microsoft Office Suite.
Ability to work any shift.
Ability to obtain and maintain a DoD Secret security Clearance and Special Program Access within a reasonable period of time as determined by the needs of the business.
Preferred Qualifications:
Leadership experience in a work environment (e.g. Group Lead, Supervisor, etc.)
Experience supervising teams of 10+ employees.
Experience in Manufacturing Execution Systems (MES)
Understanding of SQDEC (safety, quality, employee, delivery, and cost) KPIs.
Familiar with manufacturing processes and material flow.
Experience with Microsoft Office (Excel, Word, Outlook, Project).
E-2D experience.
Experience in New Production.
What we offer:
At Northrop Grumman, we are on the cutting edge of innovation -- building the next generation of sophisticated aircraft to protect our country. Our diverse portfolio of programs means there are endless paths to cultivate your career. We are well-known for our inclusive, family environment, phenomenal learning opportunities, and exposure to a wide variety of projects and customers. We also offer comprehensive benefits including competitive medical and dental options, a great 401K matching program, college education assistance, annual bonuses, 14 Employee Resource Groups inclusive of all employees, and opportunities for career advancement across North America!
Salary Range: $84,300.00 - $126,500.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
District Manager (Rizzetta & Company)
Store Manager Job 22 miles from Palm Coast
This Associate District Manager position is for Rizzetta & Company. An affiliate of FirstService Residential. is located in Palm Beach Gardens, Florida. The District Manager (DM) position will directly oversee all aspects of a portfolio of Community Development Districts (CDD) and report to the CDD's governing board. The DM is responsible for overseeing the vendors and staff that deliver services to the designated community. The DM also helps develop budgets and organizes/leads the CDD meetings. Lastly, the DM briefs the board on pertinent issues and ensures all the board's decisions are enacted accordingly.
Essential Functions
Responsible for management of a designated portfolio of CDDs including but not limited to the following:
* Preparation of CDD's annual operations and maintenance budgets Conduct board meetings
* Distribution of board minutes
* Maintenance of CDD records and files
* Performance of other administrative functions
* Coordinates activities of third-party maintenance providers and oversees maintenance functions for common areas and facilities.
* Responsible for ensuring the CDDs follow all legal requirements.
* Researches, responds, and resolves various CDD-related inquiries.
* Oversees and coordinates responsibilities with designated administrative assistance.
* Corresponds with board members, homeowners, developers, attorneys, engineers, investment bankers and bank trustees.
* Attends various monthly meetings and presentations related to services as assigned.
* Performs and assists with miscellaneous job-related duties as assigned. Education Required - Bachelor's degree.
Experience Preferred
* Three (3) years of work-related experience.
* Preferred - Experience with presentations to large groups and/or civic boards
Job Skills
* Preferred - Knowledge of Community Development Districts (CDD) is.
* Highly Preferred - Knowledge of compliance with state filing and legal publication requirements.
* Knowledge and application of Microsoft Office Suite - specifically, Outlook, Excel, Word, and Power Point.
* Ability to work independently with minimal supervision.
* Ability to coordinate/manage multiple projects at the same time. Rev. 4/2022
* Ability to interact and communicate (both written and oral) effectively with colleagues, vendors, and customers/ clients of all professional levels.
* Demonstrate leadership in maintaining high standards of professional behavior for self and staff.
* Demonstrate organization, attention to detail, problem solving, creative, and independent thinking.
Supervisory Responsibilities
* Supervises an administrative support staff.
* Work Environment Professional office environment.
* Occasional travel to required board meetings and designated communities
Physical Demands
Physical demands are essentially those of sedentary work.
Must be able to drive to different office sites, required board meetings and designated communities.
EEO Statement
Rizzetta & Company is an Equal Opportunity Employer. Our Company does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need."
Disclaimer
This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
#LI-TL1
T-Mobile District Manager Daytona, FL Area
Store Manager Job 28 miles from Palm Coast
Job Details Management DAYTONA BEACH | W International Speedway Blvd [2HSY] - Daytona Beach, FL Full Time $84,000.00 - $175,000.00 Base+Commission/year Road Warrior TelecommunicationsDescription
District Manager- Arch Telecom
We're a national T-Mobile Preferred Retailer with 300+ retail stores across the U.S. Since ‘93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
What's in it for you?
Competitive salary and bonus structure
Uncapped commission earnings
A culture of care and excellence
BONUSES: Monthly sales incentive programs, contests, rewards and more.
What will you do?
Must be up to date and knowledgeable on all services and products in the industry.
Provide an unparalleled customer experience to individuals visiting Arch Telecom, including greeting customers, answer phones, and assessing their needs
Meet or exceed sales goals by executing new phone sales, upgrades and accessory bundling.
Explain wireless solutions to customers in simple, easy to understand terms.
Teach customers how to enjoy their new products through successful setup and activation.
How will you succeed?
District Managers are responsible for overseeing all aspects of performance, training, and operations within their District. District Managers supervise management, sales, and service teams to ensure profitable operation of all locations within the District through attainment of all key performance indicators and company directives. DM's are expected to create a productive and positive work environment, provide leadership towards the achievement of maximum profitability, and growth in-line with the company values and vision. District Managers will:
Oversee sales performance of all locations within their District
Support locations with all sales, service, and operational related issues
Drive sales performance through on-going coaching, training, and development
Stay up to date on all industry information and technology
Communicate changes to their teams
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct reviews, meetings, and trainings with all wireless sales professionals and management teams
Actively recruit and interview potential talent
Train, motivate, and inspire a team to achieve maximum results
What experience & “must haves” do you need?
Previous multi-unit, wireless sales management experience required
College Degree Preferred, High School Diploma, or GED required
Successful completion of background and drug screening
Reliable transportation
What else do you get?
ESOP [Employee Stock Ownership Plan]- Our retirement plan designed to provide employees with an ownership interest in the company
Full Medical, Dental, and Vision Benefits
Discounted cell phone services for you + family
Tuition Reimbursement
Annual President's Club trip celebrating our top performers
Constant development and growth opportunities
Compensation commensurate with experience and signing bonus
Apply Now: *******************
Inquiries: **************************
IND 2
District Manager
Store Manager Job 45 miles from Palm Coast
Sailormen, Inc. is looking for experienced District Managers from the Quick Service/Restaurant industry to oversee the operations and management of a minimum of 3 store units. As the District Manager, you will need to travel to different locations, track progress, and ensure stores are operating properly per brand standards.
JOB SUMMARY
The District Manager is responsible for the overall sales, operations, profitability, and people management for the Popeyes restaurants.
ESSENTIAL FUNCTIONS
· Ensure all restaurants are staffed properly with qualified RGM's and Assistant Managers.
· Work through RGM's to ensure restaurants are staffed with qualified shift supervisors, and crew.
· Develops and executes plans to achieve top line sales performance compared to budget sales for each area.
· Develops plans to control expenses and achieve budget for restaurant operating profit for each area of the Profit and Loss Statements.
· Ensures all assigned restaurants meet Popeyes Corporate (RBI) operational standards necessary to achieve expansion approval.
· Maximize presence in restaurants in all dayparts to monitor operational status to provide feedback to RGM's.
· Hires, terminates, and conducts performance reviews of restaurant general managers and ensures reviews for assistant managers, shift supervisors, and crew are completed.
· Assists restaurant general managers in identifying training needs and the execution of training programs to improve their restaurant management teams.
· Assist restaurant general managers with compliance and understanding of Sailormen, Inc. policies and procedures, such as: Security, Safety, Cash handling, Sexual Harassment.
· Assists in ensuring restaurants are following all state and federal labor laws, as they pertain to Popeyes.
· Assist restaurant general managers with compliance and understanding of Popeyes policies, procedures, and requirements.
· Open new restaurants successfully with high operating standards and within budget.
· Performs special projects as requested, such as:
· Remodeling restaurants
· Execution of Popeyes National and Designated Market Area (DMA) Marketing Plans on the restaurant level
· Handling various city related issues regarding operations.
· Build a team environment which is consistent with the Sailormen, Inc. culture and philosophy.
· All other duties as assigned.
POSITION REQUIREMENTS
· 4-year college business degree is preferred or equal experience.
· 3-5 years of experience in multiunit management in the food industry is preferred.
· Must have extensive and successful experience as a restaurant general manager.
· Familiarity with company organization, policies and procedures, and personnel preferred.
· Requires excellent human relations skills including leadership and motivation.
· Strong communication skills: listening, oral and written
Librarian III - Adult Services Manager - New Smyrna Beach Regional Library
Store Manager Job 39 miles from Palm Coast
Major Functions The County of Volusia is seeking an energetic and creative Librarian III who is passionate and eager to deliver 21st century services for adults in the Library Services Division. This position serves as the Adult Services Section Head in the New Smyrna Beach Regional Library and is responsible for supervising staff, planning and presenting programs to adults, and collection development and maintenance. Serves as the lead in the absence of branch management.
PLEASE NOTE, CANDIDATES:
* Must be able to work nights and weekends.
* Must attach a copy of his/her Master's degree/transcript in Library Science (MLS) from an American Library Association (ALA) accredited program.
* Must possess and maintain a valid Florida driver's license at the time of hire
* This position is posted on a continuous basis and may close without notice*
Illustrative Duties
(NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
* Provides front-line, telephone, and/or electronic reference service to citizens and visitors.
* Furnishes information on library activities, facilities, rules and services. Explains the use of print and electronic reference sources.
* Trains, supervises, and evaluates the performance of paraprofessional and professional employees and/or volunteers.
* Compiles formal and informal reports regarding progress toward library's general/specific objectives.
* Assists in developing recommendations on policy and procedural changes.
* May participate in professional and community associations and organizations.
* Uses the integrated library system, online databases, the Internet, electronic catalog, and may assist with maintenance of library equipment, software, or hardware.
* May actively prepare, monitor, update, and approve employee schedules and work time in the County's electronic payroll system.
* May be responsible for daily and/or weekly money deposits.
* Attends library committee meetings, trainings, workshops, outreach and other various meetings as required. This includes traveling to other library branches, other county offices, various outreach locations, and out of county.
* Performs work of all lower level library classifications and related work as required.
* Must be able to work nights and weekends as needed.
* May be assigned to other county locations based upon operational needs.
* Attends work on a regular and consistent basis.
* Must adhere to Federal, State, County and Local ordinances.
* Performs other duties as assigned.
Minimum Requirements
Master's Degree in Library Science from an ALA accredited program plus two (2) years professional library experience after the MLS including experience as a supervisor of technical work and/or a specialized function of library service (such as: Reference, Children's, Computer AV, or Cataloging).
PLEASE NOTE, CANDIDATES:
* Must be able to work nights and weekends.
* Must attach a copy of his/her Master's degree/transcript in Library Science (MLS) from an American Library Association (ALA) accredited program.
* Must possess and maintain a valid Florida driver's license at the time of hire.
Knowledge, Skills & Abilities
* Knowledge of complex library functions and operations.
* Knowledge of the methods of analyzing library needs and reader interests, and other aspects of the information sciences.
* Knowledge of library management and ability to supervise subordinate employees and/or volunteers.
* Advanced knowledge of library material selection standards and policies of the library system.
* Customer service skills.
* Skill in operating integrated library systems and other relevant computer operations.
* Ability to plan, promote, and execute age appropriate library programs and outreach activities.
* Ability to offer age appropriate reader's advisory services.
* Ability to communicate effectively, both orally and in writing.
* Ability to prepare and present reports.
* Ability to keep abreast of current trends in library science.
* Ability to perform basic to moderate mathematical computations including cash-handling techniques.
* Ability to supervise and evaluate subordinate employees and/or volunteers.
* Ability to make independent decisions and use judgment on routine and non-routine matters.
* Ability to employ appropriate policies and procedures and to explain them to others.
* Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, age, gender, ethnicity, disability, sexual orientation, marital status or political affiliation.
ADA REQUIREMENTS:
Physical Demands:Medium, repetitive work. Ability to see, hear and listen, talk; detailed finger dexterity (including grasping and small tool manipulation), may require visually acuity for fine print.Visual acuity (depth perception, peripheral vision) necessary to operate a motorized vehicle.Ability to lift and push a minimum of 25 pounds, carry, bend, reach, kneel, crouch, stretch, twist, and climb. Ability to stand for long periods of time.
Mental Demands:Ability to read and comprehend professional and technical manuals, procedures, and journals; memos, policies, safety instructions, etc. Ability to speak clearly and concisely. Ability to relate information, data, and detail verbally and in writing. Ability to perform basic mathematical and monetary functions.
Environmental demands: Inside work
Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce. Veterans' preference in accordance with federal, state, local laws.
DISTRICT MANAGER
Store Manager Job 28 miles from Palm Coast
Job Title: District Manager- Sally Beauty
Ideal candidate would need to reside in or near Daytona Beach, Orlando, Jacksonville, Gainesville, Saint Augustine Florida (FL)
Essential Function
The District Manager is responsible for leading the internal and external customer experience to drive sales results and all KPIs. They are also responsible to ensure all company processes and practices are adhered to. They are the linchpin of the field organization between strategy and execution. Strong working relationship with all Business Partners. Maintains a strong level of business literacy about the region and SBH financial position, its midrange plans, its culture and its competition.
Primary Duties
30% Brand: Provides leadership to deliver an exceptional customer experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and a channel agnostic approach to exceed expectations. Understands the competitive landscape by observing and studying the competition to learn about current initiatives/strategies shares insights with relevant business partners and supervisor. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, etc.
30% People: Develops and maintains recruitment, training, motivation and discipline programs to drive results and builds and maintains a talent pool of future leaders. Active on LinkedIn and all digital networking platforms and social networks, possesses a strong network of external candidates to fill positions when required. Assesses Store Managers to determine talent opportunities and impact on store performance. Consistently engages direct reports regarding their own strengths and opportunities while leveraging IDP. Ensures that the Store Managers engage and develop their teams. Builds strong working relationships with all business partners.
20% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed, including all social distancing practices. Responsible for protecting company assets by ensuring all procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting. Ensures stores are compliant with all HAZMAT training and execution.
20% Operations: Drives the execution of all company processes through training, management, analysis and continuous improvement. Actively manages and leverages payroll and manages other controllable expenses such as supplies, travel, etc. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Responsible for the Real Estate as it relates to site feedback, re-locations, new stores, and store closings. Utilize technology and all company tools to drive results. Sally only- Works in partnership with Operations Business Partner.
Knowledge, Skills and Abilities
• High School Diploma or equivalent. Prefer College Degree but not required.
• 5+ years' experience in business, management and/or merchandising experience
• Requires specialty retail or trade knowledge, problem solving and driving associate engagement
• Multi-Unit or Big Box Retail Management experience preferred.
• Thorough knowledge in selection of top candidates, sourcing and education
• Thorough knowledge of inventory management strategies, merchandising techniques and systems, including sales promotion activities of the Stores
• Ability to plan, organize, lead and control
• Ability to recognize, analyze, and quantify market trends
• Understanding and communicating the competitive landscape to drive local segmentation
• Understanding of assigned store capabilities and growth potentials
• Ability to travel extensively and frequently including overnights and weekends to attend national sales meetings, beauty shows, and sales operations meetings.
Competencies
The below competencies represent the core of what a District Manager must possess.
SBH LEADERSHIP COMPETENCIES
GROW YOURSELF
COMPETENCY DEFINITION KEY CONCEPTS
Passionate Learner Desire to grow and learn Owns personal development/Self-motivated
Open to and seeks a wide range of inputs/Humble learner/ Shares learning with others
Learning Agility/Learning mindset/Intellectual Curiosity
Innovative/Creative/Strives for continuous improvement
Flexible & Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Takes initiative in ambiguous situations
Deals with change/ Tolerates stressful situations well
Follow-through/Perseverance
Works independently/Prioritizes effectively
GROW THE TEAM AND CULTURE
COMPETENCY DEFINITION KEY CONCEPTS
Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success Builds diverse teams/Develops teams Delegates/Coaches/Mentors Evaluates/Differentiates
Holds people accountable
Empowers/Motivates/Recognizes/Rewards
Effective Communicator Expresses information in a candid, straight forward way. Creating an engaging and inviting open environment Effectively listens/Non-hierarchical in style/Humility Relevant/
Concise message/Intended meaning easily understood/
Courageous Persuasive/Influencing/Inspiring/Negotiates well
Builds trust to promote candor and openness
Team Builder Develops strong partnerships and engages with associates at all levels and across different functions/segments within the company Teamwork/Builds trusting relationships Respect/Collaboration/
Prioritizes partnerships Values differences/Inclusiveness
Relishes diversity of thought and input
Customer Focused Partner Understands and works to meet the needs of external and internal customers Transparency/Accessibility/Humility Accountable to the customer
Seeks, accepts, acts on feedback to improve customer Experience
GROW THE BUSINESS
COMPETENCY DEFINITION KEY CONCEPTS
Strategic Thinker Demonstrates vision and broad
perspective to drive business performance Sets direction/Long-term focus Visionary/Balances
short-term with long-term Embraces and knows risks and competition
Big Picture Thinker Understands relevant business concepts and processes and aligns with larger organization Leads change inclusively and effectively
Business acumen
“Big picture” thinking/Systems thinking
Anticipating future trends
Results Driver Executes and adapts plans, follows through on commitments and keeps up with pace of the business. Not afraid to innovate Prioritizing/Planning/Scheduling
Efficient time management/Results oriented Attention to detail/Follow-through/Demonstrates grit Looks for continuous improvement
Problem Solver & Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions
Judgment/Reasoning/Decisiveness Draws inferences/Innovation
Summarizes Information and data to inform decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High Departmental/Division Level High
Project Level High Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions /Physical Requirements
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The position requires some physical exertion such as long periods of standing. Extensive travel required.
#LI-AB
District Manager
Store Manager Job 43 miles from Palm Coast
LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 70 locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking to add a District Manager to our growing team to help us continue our mission to become the best car wash in the industry.
Benefits:
401K match
Health Benefits/HSA
Vision
Dental
Life insurance
Vacation
Sick Time
Employee Discount program
EAP
GENERAL SUMMARY OF DUTIES: We are looking for a self-motivated and high energy individual to drive performance in this region. The focus of the District Manager is the development of their respective management teams and the financial success of the stores within their district.
REPORTS TO: Regional Director of Operations
SUPERVISES: General Manager
FLSA STATUS: Exempt
PHYSICAL DEMANDS:
Prolonged periods of sitting at a desk and working on a computer.
Occasional prolonged periods of walking/standing.
Must be able to lift 15 pounds at times.
Occasional ability to travel on short notice.
ESSENTIAL FUNCTIONS:
District Manager should have daily conversations with Managers going through their numbers from the previous day.
Work with GMs on a strategic approach for improving brand awareness within the market.
Manage the business and daily operations of multiple sites to achieve company goals.
Provide daily activities for all on-staff employees that range from loading, cleaning and customer service and interaction.
Growth and Development of the management team across multiple locations.
Coordinate with Regional Director of Operations on daily, monthly, yearly goals for membership sales and membership retention.
Responsible for the result of their location's accounting and financial reporting.
Analyze budget expectations to identify areas in which reductions can be made.
Promote organization in all aspects of site management.
Ensure the site operates in compliance with applicable laws, regulations, and company policies.
Work with Regional Director of Operations in budget planning.
Monitor sales/labors analysis at the district level and work with General Managers to execute opportunities identified.
Work with General Managers/Supervisors on a strategic approach for improving brand awareness within the region.
Perform other related duties as assigned by management.
Job holder must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website.
Requirements
EDUCATION:
Bachelor's degree in business, or similar concentration required.
EXPERIENCE:
3+ years of District Manager experience (Car Wash and / or F&B preferred)
REQUIREMENTS:
Excellent interpersonal, negotiation, and conflict resolution skills.
Commitment to acting with integrity, professionalism, and confidentiality.
Excellent Microsoft Office 365 skills.
Assistant Store Leader
Store Manager Job 22 miles from Palm Coast
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color-Kate Spade New York's founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.
Kate Spade New York is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity.
Job Title: Assistant Store Leader (Manager)
Primary Purpose:
The successful individual will leverage their proficiency in retail to…
Client & Service Expert:
Development of business driving initiatives that build a repeat business or that attracts a new customer.
Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories.
Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.
Leadership Presence/Steward of Talent:
Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact the store performance.
Responsible for assuming the Store Manager role in manager's absence.
Lead by example with the achievement of personal sales goals.
Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized.
Ability to network in the community to ensure open positions are filled efficiently with little impact to the business.
Conduct ongoing review and assessment of employee performance.
Building Brand Equity:
Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
Ensure brand and operating standards are met to support brand consistency.
Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Store Manager in order to increase customer service and sales.
Operational Excellence:
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants.
Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets.
Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory
The accomplished individual will possess...
Professional sales development and exceptional interpersonal skills
Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base
Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
Comfortable in making decisions and mediating conflict within a team-environment
Proficient in windows-based software such as excel, word and outlook
An outstanding professional will have...
Minimum 3 years management experience in a comparable retail environment
College degree preferred
Prior luxury goods experience preferred
Physical Requirements...
Available to work store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders
Our Competencies for All Employees
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed; creates strong morale
and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at ******************
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Kate Spade at ******************
Work Setup
BASE PAY RANGE $22.00 TO $30.50 Hourly
Click Here - U.S Kate Spade Store Compensation & Benefits
Req ID: 118088
Store Manager
Store Manager Job 43 miles from Palm Coast
Sunrise Blvd Sunrise, Florida 33323p style="text-align:inherit"/pp style="text-align:inherit"/pEmployee Type: Regularp style="text-align:inherit"/pp style="text-align:left"spanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspan We offer a creative and friendly environment with plenty of opportunity for advancement.
span /span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/pdivh1Who Wespan Are/span/h1pOur inclusive brand reflects our people and commitment to the world.
We want you to be part of delivering unique, free-spirited fashion and lifestyle products amp; create a space to amplify the voices of everyone seeking self-expression.
/pp/ph1What You'll span Do/span/h1pOur Boutique Team Leader is the frontline of our field leadership team, responsible for all aspects of our boutique operations including guest experience, talent, and visual merchandising.
Through strategizing, coaching, and accountability, you lead and motivate your team to provide an exceptional customer experience and maximize sales.
Boutique Team Leader responsibilities include:/pp/ph1Guest span Experience/span/h1ulliCultivate a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
/li/ulp/ph1spanLeadership/span/h1ulliDriving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
/lili Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
/lili Fostering a culture of communication and teamwork, ensuring important boutique amp; company information reaches all levels of the team.
/lili Providing consistent developmental feedback that empowers and motivates your spanteam.
/span/lili Acting as a liaison between the Boutique Team, Field, and Corporate spanpartners.
/span/li/ulp/ph1spanTalent/span/h1ulliAttracting, recruiting, onboarding, developing, and retaining a high-performing and diverse spanteam.
/span/lili Building bench strength for the boutique by preparing team members for the next level of spanresponsibility.
/span/lili Coaching, training, and developing team members to the behaviors that create success in their spanroles.
/span/lili Managing performance fairly, consistently, and on an ongoing spanbasis.
/span/lili Establishing open, candid, and trusting professional relationships with team spanmembers.
/span/lili Exhibiting a high degree of personal integrity and hiring a trusted, reliable spanteam.
/span/li/ulp/ph1Operations amp; span Visual/span/h1ulliLeading operational excellence through daily boutique operations, managing budgets and boutique inventory, and supporting and enforcing company policies and procedures.
/lili Understanding business drivers and how to maximize profitability and ensuring visual and operational standards are met consistently.
/lili Creating schedules to deliver a high level of service and maximize sales potential using provided company tools while staying within the allocated payroll hours budget.
/li/ul/divp/pp/ph1What You'll span Get/span/h1ulliA flexible spanschedule/span/lili Growth and advancement spanopportunities/span/liliA generous team member spandiscount/span/lili Monthly Incentive span Program/span/lili Opportunity to participate in our 401(K) span Plan/span/lili Medical, Dental, Vision, and Life Insurance spanavailable/span/lili Paid Parental span Leave/span/li/ulp/ph1Position span Requirements/span/h1ulliSeveral years of experience in a specialty retail store leadership spanrole/span/lili Ability to motivate others and work together to deliver sales spanresults/span/lili Able to plan and execute tasks efficiently and spanindependently/span/lili Flexible and spanadaptable/span/lili Ability to multi-task and balance multiple spanpriorities/span/lili Ability to work flexible hours to meet the needs of the boutique which includes days, nights, weekends, and holidays/li/ulp/ph1Physical span Requirements/span/h1ulliAbility to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing/lili Must be able to work spanindependently/span/lili Must be able to lift and carry up to 35 spanlbs/span/li/ulp We consistently seek candidates for current and future consideration.
If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply spantoday.
/span/pp/ppfrancesca's is an equal opportunity employer.
francesca's understands our team members contribute to our growth and we invite you to help us continue our success.
/p/div
T-Mobile Retail Store Manager ORANGE CITY | Saxon Blvd
Store Manager Job 44 miles from Palm Coast
Retail Store Manager- Arch Telecom We're a national T-Mobile Preferred Retailer with 300+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the T-Mobile brand to life. They live and breathe the T-Mobile brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with T-Mobile employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
Retail Manager
Store Manager Job 23 miles from Palm Coast
WHY CRACKER BARREL
What is it like to work at Cracker Barrel? It feels like …
Care beyond the table - At Cracker Barrel, our managers play a vital role in caring for our employees and guests. Through their leadership, our care and hospitality shine. We strive to provide our managers with the right resources and tools to make serving up care for others possible.
Opportunities to fill your cup - Essential to the growth and development learning journey, our managers get trained and equipped to be role models of the employee and guest experience. At the center of both experiences, they receive care, guidance, support and encouragement - and are then able to pass it on to their team members.
A warm welcome - For more than 50 years, we have served up a sense of warmth and hospitality across hundreds of stores and multiple states. Our managers are the “something special” that fuels the fires of employees to take pride and comfort in keeping that enduring Cracker Barrel hospitality alive.
Serving up the care - and career - you crave.
WHAT YOU'LL DO
As a Retail Manager, your way with people and passion for product will create a setting that makes guests feel cared for-and your team feel inspired. Whether showing off our unique products or keeping up with store inventory, your retail know-how will come in handy as you deliver the fun shopping experience our guests expect. With home office support available to you 24/7, you'll have everything you need to succeed.
WHAT YOU'LL NEED
2+ years of successful retail management experience
Ability and willingness to work a 45-hour week (five 9-hour shifts)
Ability and willingness to work holidays and weekends as needed
Strong leadership, motivational, and communication skills
High school diploma or GED equivalent
Must be fluent in English
WHAT'S IN IT FOR YOU
Compensation and Bonuses: Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities
Care for Your Well-being: Medical, Rx, Dental and Vision Benefits on Day 1 | Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
Growth and Development: Nearly 100% internal promotion for General Managers and District Managers openings | Tuition Reimbursement | Professional Development
Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
Even More to Look Forward to: 35% Discount on Cracker Barrel Food and Retail items
ABOUT US
For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.
PURSUE THE CAREER YOU CRAVE-APPLY NOW
AFTER YOU APPLY: WHAT HAPPENS NEXT
Based on your application, you may be requested to complete a video interview shortly after applying. This will include a set of questions for you to record a response to along with an interactive element. Remember to keep an eye on your email for information about your next steps.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
Store Manager
Store Manager Job 22 miles from Palm Coast
Position:Full-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You'll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you'll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTION
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that everyone working in the store serves as a true ambassador for Sunglass Hut.
The Store Manager creats an environment where everyone delivers great service through The Sunglass Hut Experience. The Store Manager's leadership, energy and willingness to make quick decisions inspires every store Associate to deliver The Sunglass Hut Experience that translates into sales.
MAJOR DUTIES AND RESPONSIBILITIES
Utilizes The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives.
Develops the store's strategic plan to achieve financial results.
Drives sales by continually identifying opportunities to achieve both personal and store goals.
Leads by example by coaching, developing, mentoring and inspiring the team to enhance store performance.
People work for people - uses this philosophy to grow careers, encourage teamwork and retain talent through a development-focused environment.
Networks, recruits, hires to staffing needs, and trains using the onboarding tools provided as part of The Sunglass Hut Experience.
Inspires team growth through individual development plans.
Creates an inspirational and motivating work environment that reflects the integrity of the brand.
Creates an EMOTIONAL CONNECTION within the store team that translates into sales and ensures every Associate consistently delivers The Sunglass Hut Experience.
Spends an average of 100% of time present on the sales floor.
Continually coaches and develops the team to ensure consistent and absolute execution of The Sunglass Hut Experience.
Develops customer relationships through interaction and feedback.
Acts as an ambassador for the Sunglass Hut brand.
Builds the Sunglass Hut brand by consistently executing the brand standards.
Stays adept at knowing the product and staying curious on new merchandise and fashion trends.
Motivates, coaches, and inspires thei team and ensures they are the best possible brand ambassadors.
Ensures impeccable execution of operational policies and procedures, and maintains brand standards.
Continually coaches and develops to ensure retail excellence.
Communicates information regarding promotions, contests, and incentives to the team.
BASIC QUALIFICATIONS
High school diploma or equivalent
Previous leadership experience of 2+ years
Demonstrated expertise in every aspect of store operations
Detail-oriented
Ability to use critical thinking to deliver absolute execution of the operational components of the store
PREFERRED QUALIFICATIONS
Customer service and/or retail experience
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Jacksonville
Job Segment:
Fashion Retail, Retail Manager, Retail Operations, Store Manager, Home Care, Fashion, Retail, Healthcare
Co Manager
Store Manager Job 47 miles from Palm Coast
As the Co-Manager, you will be responsible for supporting the General Manager in overseeing the profitability for one RaceTrac store. You will continually deliver on RaceTrac's mission of making people's lives simpler and more enjoyable through friendly service, food execution, focusing on cleanliness, leading talent, and driving success.
Responsibilities:
Friendly
Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
Lead and direct positive and professional relationships with co-workers, guests, and vendors
Communicate respectfully and maintain a consistent team-oriented attitude
Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
Provide a courteous, frictionless, and elevated shopping experience for every guest
Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
Food
Drive excellence in food service by executing processes, implementing goals to increase sales and margin, ensuring product quality, and utilizing training resources
Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
Clean
Encourage and manage a high standard of store cleanliness
Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
Leading Talent
Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
Display RaceTrac's Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
Lead the coaching, training, and assessment of direct reports while adhering to operational standards
Provide feedback and recommendations on employee performance and development to the General Manager
Driving Success
Work with the General Manager to direct the control of inventory and the distribution of materials, merchandise, and supplies
Develop and maintain a relationship with vendors to ensure efficient and accurate deliveries
Use company provided tools to coach, mentor and develop a high performing store team
Qualifications:
High School Diploma or GED in progress or completed
3-5 years of prior food service, retail, or restaurant supervisory experience; retail management experience preferred
1+ years management experience preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
Knowledge and skills in analyzing profit and loss statements and overall financial performance of the store
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite
Proven knowledge of Labor Laws and staffing best practices
Takes initiative
Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job
May be required to obtain and maintain food handler permit, based on local or state requirements
May be required to obtain and maintain alcohol server permit, based on local or state requirements
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
General Manager
Store Manager Job In Palm Coast, FL
Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak ‘n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak ‘n Shake procedures, policies and specifications which deliver the Steak ‘n Shake Vision and Mission. The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization.
Team Function/Scope: This position serves as the primary leader of a single Steak ‘n Shake Restaurant
Department: Operations - Restaurant
Reports to: Division President
FLSA: Exempt
Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates
1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced.
Primary and Ongoing Accountabilities
• Create an environment of sales growth through guest focus and delivery of Steak ‘n Shake procedures and policies
• Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers • Develop, Focus and Motivate the Management team to consistently deliver the Steak ‘n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report) • Manage all restaurant costs to deliver positive cash flow
• Maintain strict compliance with food, health, safety and security standards and procedures • Create a safe environment free of harassment
• Deliver best in class Gold Standard service
• Lead by Example
• Demonstrate effective decision making and problem solving skills that support the Steak ‘n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach
• Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management
• Has the final authority over discipline and termination decisions
• Has the final authority for all hiring decisions
Specific Duties and Responsibilities
Customer Satisfaction:
Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service.
Immediately address Guest concerns and complaints utilizing the Steak ‘n ShakeGuest Recovery Model - L.E.A.R.N.
Ensure Guests are immediately recognized upon entering and as they are leaving
Train and motivate managers and associates to deliver great hospitality toward all guests and other associates
Consistently and effectively communicate with Managers and Associates through
scheduled meetings, communications boards, training sessions and formal and informal coaching
Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching
Brand Protection:
Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy in accordance with local influences.
Execute the 14 point walk - ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved.
Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round
Interviews and approves all associate hires utilizing the Select the Best tool -
ensuring the candidate exemplifies the 3 I's; Intensity, Integrity, Intelligence
Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately
Deliver Gold Standard service through effective associate and management communication of standards and expectations
Train and ensure all safety procedures are strictly adhered to
Financial Growth:
Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices:
Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday
Validate appropriate staffing levels of well-trained associates on all shifts
Validate effective food ordering and accurate inventory levels within the restaurant
Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System
Complete weekly, period and quarterly inventory and accurately post into the back office Food Management System
Manage “other supplies” and small wares to ensure adequate amount of supplies are available at all times
Maintain strict adherence to the cash handling and banking policies and procedures
Validating effective completion of shift tools and administrative duties as designed by Steak ‘n Shake
Ensure strict adherence to all State and Federal regulatory laws
2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc.
• Implements procedures, training and programs designed by Steak ‘n Shake to effectively deliver the Steak ‘n Shake Mission, Vision and Principles
• Interviews and hires Associates within compliance of FLSA and Steak ‘n Shake guidelines
• Takes responsibility for financial results
• Serves as a resource to colleagues and as a mentor to less experienced Managers
• Analyzes and provides solutions using Steak ‘n Shake programs to resolve complex problems within the restaurant
3. KEY RELATIONSHIPS: Position's key contacts and relationships.
Primary:
• Restaurant Associates and Trainers • Restaurant Management
• Division President
Secondary:
• Field Training Manager • Human Resource Manager
4. REQUIREMENTS: Typical minimum requirements to perform the job.
• High School graduate or equivalent education preferred
• Certified in all Service and Production Stations at Steak ‘n Shake or equivalent experience
• ServSafe certified
• Understand Steak ‘n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures
• Positive, motivating communication skills • Strong organization and time management skills
• Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances
• Ability to read, write, perform mathematical calculations and analyze data
• Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach
• Able to work in excess of 50 hours per week while standing, walking and stretching
• Able to lift, carry, push and pull 30 lbs
• Able to perform any task performed by a service or production associate
• Able to see across the restaurant to monitor and oversee the operation
• Able to legally operate a motor vehicle
• Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns
5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report (FRR)
• Key Metrics
• Food Management System
• Labor Management System
• Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports
6. CAREER PATH: Logical positions along the career path, vertical and/or lateral.
• Field Training Manager
• Franchise Partner
7. Competencies: Critical behavioral and technical competencies typically required to perform the work associated with each level.
Competency
0-6 Months
6-12 Months
12-24 Months
1. Self Manages
Advanced
Expert
Expert
2. Communicates Effectively
Advanced
Expert
Expert
3. Coaches and Develops
Advanced
Advanced
Expert
4. Creates Teams
Advanced
Advanced
Expert
5. Manages Food Standards
Advanced
Expert
Expert
6. Manages Service Standards
Advanced
Expert
Expert
7. Manages Restaurant
Environment
Advanced
Advanced
Advanced
8. Grows the business
Advanced
Expert
Expert
9. Plans and Manages
Advanced
Advanced
Advanced
10. Financial Accountability
Intermediate
Advanced
Advanced
Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments).
Assistant Store Manager (Medical Cannabis)
Store Manager Job 28 miles from Palm Coast
at Ayr Wellness
AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People are at the heart of everything we do, and we are passionate about bringing progress and positive changes to our communities, our industry, and our world.
Our talented and reliable team members are the foundation of our business and investing in exceptional talent is paramount to our success. The key to building a culture where everyone can thrive starts and ends with our teams. Their collective courage and kyndness sets AYR apart. Your career growth at AYR is limitless, and we believe in creating an environment where everyone can flourish and win together.
Job Summary
The Assistant Store Manager collaborates with the Store Manager and leadership team to develop, document, and implement practices, policies, and strategies that support a performance and results-driven culture. This person will be responsible for overseeing daily operations of the dispensary and handling the needs of all patients/customers. In conjunction with the Store Manager, this role is responsible for hiring and developing a team of highly motivated individuals who are passionate about cannabis and compliant with state and local rules and regulations.
Duties and Responsibilities
Oversee and perform all functions associated with management and oversight of a retail medical marijuana dispensary operating under licensure from the appropriate entity
Administer routine inspections to maintain the accurate inventory of all cannabis products.
Manage and supervise the activities of dispensary staff and make recommendations or decisions regarding hiring, discipline, termination, or advancement of employees.
Ensure that all Procedures are updated in store to provide the best practice for staff and patients
Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel.
Ensure Key performance Indicators are captured
Manage daily financial reporting requirements and oversee all cash handling procedures.
Develop and maintain a schedule of all dispensary staff
Communicate any patient incidents or complaints to the Store Manager, Regional Dispensary Manager, or Compliance team.
Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information.
Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc.
Assist in implementation of the strategic plan to guide the dispensary's operation and expansion with the direction of the Regional Dispensary Manager
Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development.
Assist in ensuring the dispensary's compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices.
Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary.
Ensure 100% traceability is maintained on the product from reception to sale to customer
Ensure the Compliance team and Head of Retail is notified in the event of a high-risk customer complaint
Qualifications
Must meet minimum age requirements as determined by local, state, and federal requirements
Must complete background check as required by local, state, and federal requirements
Maintain regular and punctual attendance.
Physical aptitude and health necessary to perform manual labor tasks required for the proper management of RMD. May include: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, carrying boxes, and ability to lift up to 75 lbs. and push/pull up to 100 lbs.
Education
High School Diploma or GED required
Bachelor's degree or equivalent preferred
Experience
1-3 years in retail, customer care, or equivalent leadership role
Knowledge, Skills and Abilities
Customer Obsessed AYR: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.
Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth.
Functional/Technical skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good.
Direct reports
No direct reports, but leads project teams
Working conditions
Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures.
Involves frequent contact with staff, vendors, and customers. Work may include dealing with law enforcement and occasional State inspectors.
Physical requirements
The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings.
Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machines.
The person in this position must be able to remain in a stationary position when checking in customers or when operating the register.
Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary.
Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn't be possible without our exceptionally talented team. We're proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.
AYR Wellness is committed to the policy that all persons have equal access to employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans' status.
Store Manager
Store Manager Job 28 miles from Palm Coast
Store Manager - (24005342) Description GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.• Analyzes Store reports to evaluate controllable expenses and overall Store performance.• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.• Ensures proper scheduling of Associates to meet business objectives.• Accepts special assignments as directed by Leadership.• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.• Ensures compliance with Ross personnel policies and procedures.• Manages Associate Relations issues, consulting with the District Manager as needed.• Ensures compliance with all State, Local and Federal regulations.Expense Control:• Leads all expenditures to be within budget.• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.• Ensures all Associates understand and can execute emergency operating procedures.Customer Service:• Treats all Customers, Associates, and other leaders with respect.• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.• Represents and supports the Company brand at all times.• Manages Store to ensure a clean, neat, easy to shop environment.• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.• Ensures merchandise is presented and organized according to Company merchandising guidelines.• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.• Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:• Manages Work Processes • Business Acumen• Plans, Aligns & Prioritizes • Builds Talent• Collaborates • Leading by Example• Communicates Effectively • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Five or more years of Store management experience in a retail environment.• Must maintain a high level of Customer service.• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.• Ability to train, coach and develop Associates at all levels.• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.• Fluency in English.• Must exercise considerable independent judgement and discretion.• Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: Florida-Volusia-Daytona Beach-Daytona Beach FLWork Locations: Daytona Beach FL 1115 Cornerstone Blvd G Daytona Beach 32114Job: Store ManagerOrganization: Daytona Beach FL (2042) Schedule: Regular Full-time Job Posting: Dec 10, 2024