Shift Manager
Store Manager Job In Rockville, MD
In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
As a Shift Manager, you will supervise the operation of our restaurant on a shift-by-shift basis. You will also assist the management team in providing support and coaching team members to ensure tasks are performed effectively, helping create legendary experiences for guests.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing for our guests and for our team members. And, when that means access to all these benefits well, thats just another day at the office.
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
YOU GOT THIS
Preferably, you have 2 years of restaurant or bar experience.
You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
$20.00 per hour-$28.02 per hour
The base hourly pay range above represents the low and high end of the pay range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location. Hourly rates may vary based on state/local minimum wage requirements. Hourly team members will be eligible for overtime in accordance with applicable law and Inspire Brands policy.
RequiredPreferredJob Industries
Other
Retail Co-Manager - Take the Next Step in Your Career
Store Manager Job In Columbia, MD
Looking for experienced retail store managers that foster teamwork in a fast-paced creative environment! In addition to our excellent health benefits package, we also offer these perks:
All Operational Leaders are promoted from within the company
Stores only open to customers 66 hours per weeks and Closed on Sundays
Access to the Hobby Lobby Chaplain Services Department
Starting salary range: $70,000 to $75,000 plus bonus annually.
Auto req ID
15340BR
Job Title
#445 Columbia Co-Manager
Job Description - Requirements
Integrity
Humility/Adaptability
Motivational
Consistent and Effective Communicator
Organizer\\Planner
"Big Box" Store Management Experience
Willing to Relocate
Successful Co-Managers are:
Positive Role Models
Mentors/Coaches/Teachers
Hands on Leaders
Decisive/Dependable/Detailed
Owners of the business, they take Initiative
Able to Deliver Daily Results/Execute Corporate Directives
Team Players within their Store, District and Region
Exceptional at delivering Great Customer Service
Benefits:
Competitive Wages
Medical, Dental and Prescription Benefits
401(k) Program with Company Match
Paid Vacation
Sick / Personal Pay (SPP)
Employee Discount
Life Insurance and Long Term Disability Insurance (LTD)
Flexible Spending Plan
Holiday Pay
Safety Sensitive Position - subject to pre-employment drug testing where applicable by law.
Hobby Lobby Stores, Inc., is an Equal Opportunity Employer.
For reasonable accommodation of disability during the hiring process call *************.
State/Province
Maryland
City
Columbia
Address 1
9031 Snowden Square Drive
Zip Code
21046
Area Supervisor
Store Manager Job In Laurel, MD
Our values start with our people, join a team that values you!
We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
Success. Our winning team pursues excellence while learning and evolving
Career growth. We develop industry leading talent because Ross grows when our people grow
Teamwork. We work together to solve the hard problems and find the right solution
Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.
ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environments:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
Removes clutter and ensures safe, clear egress to emergency exits.
Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
Customer Service:
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Personal and Store Brand
Represents and supports the Company brand at all times.
Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
Responsible for daily trash removal.
General Merchandising:
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Responsible for receiving merchandise truck when needed.
Processes all merchandise with a sense of urgency.
Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
Responsible for cleanliness and organization of all Stockrooms.
Helps deliver and place merchandise on sales floor when all merchandise is processed.
Responsible for ensuring any back-stock is secured and processed to Company policy.
Responsible for merchandising of department including the back stock.
Responsible for the reduction of loss due to damage.
Ensures compliance to the monthly presentation guidelines in assigned area.
Responsible for floor moves and signing including promotional signing as needed.
Responsible for re-wraps as needed.
Loss Prevention:
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
Ensures Public View Monitor (PVM) system is maintained properly.
Conducts "Code 50" package inspections.
Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Front End Supervision and Operations:
Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
Controls Retail Associates' break schedule for backups, lunches and breaks.
Ensures all equipment is working properly.
Maintains proper supplies and recovery for the Front End area.
Ensures go backs are expedited, properly scanned, security tagged and ticketed.
Teaches all Associates the "Scan and Bag" best practice.
Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.
Fitting Rooms:
Responsible for the maintenance and cleanliness of the Fitting Rooms.
Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
Administrative Duties as Assigned by Store Manager:
Ensures Cash pulls and bank deposits are conducted to Company policy.
Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
Other duties as assigned by Store Manager.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Excellent verbal communication skills.
Fluency in English.
Prior Customer Service and supervisory experience preferred.
Familiarity with point-of-sale equipment and applications.
Ability to perform basic mathematical calculations commonly used in retail environments.
Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.
SUPERVISORY RESPONSIBILITIES:
Retail Associates
Stockroom Leads (where applicable)
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The base pay range for this role is $16.50 - $17.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.RequiredPreferredJob Industries
Retail
Store Manager
Store Manager Job In Essex, MD
ROYAL FARMS - STORE MANAGER
About the Company:
Royal Farms is a fast-growing, family-owned company operating over 300 stores across Maryland, Delaware, Virginia, Pennsylvania, New Jersey, West Virginia, and North Carolina. We take pride in delivering fresh, high-quality food, essential convenience items, and fuel to our customers-all with a focus on speed, service, and hospitality. We are looking for motivated, results-driven leaders to join our team! Our Store Leadership positions offer a dynamic and rewarding career path in a fast-paced retail and food service environment.
About the Role:
This job contributes to Royal Farms success by leading a team of Associates to create and maintain a positive experience for our customers. The Store Leader is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a substantial portion of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store. Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence.
Duties and Responsibilities:
Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)
Adhere to the execution of established Royal Farms rules, policies, procedures, and systems
Support and follow all safety and loss prevention initiatives
Assemble an effective retail team through recruiting, training, and development
Provides coaching and direction to the store team to take action and to achieve operational goals.
Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.
Develop a strong management team through succession planning using the internal promotion process
Implement a strategy to maintain operational excellence and consistency in store cleanliness, food safety, merchandising, and “just-in-time” replenishment
Monitor and analyze business processes and results to profitably achieve Royal Farms goals
Adhere to company policy for checking in external and internal vendors
Ensure the proper execution of all Royal Farms marketing programs
Connect with the community in which we operate to establish positive relationships
Provide leadership to their retail team members that ensures a pleasant customer service experience
Ensures adherence to applicable wage and hour laws for nonexempt Associates and minors
Conduct meetings with retail team members and encourage on-going open communication, feedback and follow-up
Communicates clearly, concisely and accurately in order to ensure effective store operations
Resolution oriented in all Employee Relations activities
Recognize employees that adhere to the company's standards
Ensure the compliance of Royal Farms' policies, procedures, and systems (people, safety, assets, cash, etc.)
Complete other tasks as assigned
Qualifications:
Have consistently demonstrated strong leadership skills
Possess strong written, verbal, and interpersonal communication skills
Possess strong supervisory and organizational skills
Have at least 2 years' fast food/retail management experience
Have earned a high school diploma or GED
2-year college degree preferred
Utilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skills
Food Safety Certification preferred
Be at least 18 years old
Must be able to travel as required
Must be available to work all shifts, weekends, and holidays based on business needs
As you will be training employees who are required to lift and bend, you should be able to lift, bend, and stand as many as eight hours per day
Be able to lift and carry 50 lbs
Pay Range and Compensation Package:
$58,000 - $78,000/ year
*Based on experience/location
Equal Opportunity Statement:
We strive to foster an environment that encourages collaboration, embraces different perspectives, and supports personal and professional growth. Our goal is to ensure that everyone has equal access to opportunities and resources, enabling us to build a stronger, more inclusive community together.
Apply Now at Royal Farms Careers
Kleins - Assistant Store Director
Store Manager Job In Cockeysville, MD
We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.
Title: Assistant Store Director
Department: Operations
Supervised by: Store Director
Job Summary:
The Assistant Store Director will support the Lead ASD in directing and leading the day-to-day operations in both perishable and non- perishable department and act as the Manager on Duty (MOD). The Assistant Store Director will support and assist the Lead ASD in effectively directing and supervising all functions and activities of the store and its associates to achieve the organization's goals (i.e. sales, profit, Customer Experience, and Associate Engagement) in accordance with our Purpose and Klein's Family Guiding Principles. This leader will ensure the efficiency of both perishable and non -perishable departments by driving a culture of continuous improvement, implementing and following best practices to drive consistency to win in the competitive marketplace and impact the overall success of the total store. This leader will be responsible for overall ERO, ARIA, CGO, EC and store verification and ensuring that all company policies and procedures are in place including but not limited to QA, safety, store conditions and service levels.
Essential Job Functions:
Performance of the essential functions of this position requires the Director to possess the minimum qualifications listed and to perform these functions in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency). These essential functions include, but are not limited to, the following:
Safety (Food Safety & Compliance)
Conduct a daily detailed QA and Safety inspection
Ensure all duties are completed in accordance with all Company policies and programs, and all Local, State, and Federal laws and regulations, including all environmental, health, safety and food safety, security policies, programs, laws and regulations.
Ensure all duties are in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
Ensure a clean, neat, organized and safe work environment in accordance with Store Quality Assurance standards .
Clearly communicate and consistently enforce store and Company safety policies and procedures.
Observe all and enforce safety regulations when operating equipment and utilize Personal Protective Equipment.
Observe and enforce the proper use of Personal Protective Equipment by Associates.
Ensure training and adherence to all company procedures in emergencies.
Ensure equipment is maintained and in good working order; address any maintenance or equipment problems immediately.
Ensure that Associates operating power equipment (balers, hi-lo's, power jacks, slicing machines, etc.) are 18 years of age or older and have received proper training and applicable certifications.
Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 60 lbs .
Friendliness (Customer Experience & Associate Engagement)
Provide strong, positive, and proactive leadership to all members of the Store Team.
Provide clear direction, ongoing feedback and hold each Associate accountable for their performance and results.
Coach, mentor, and encourage all Associates to be successful.
Greet all Customers and act as a remodel for providing Customers with prompt, courteous service and assistance.
Participate in o nboarding process and procedures for new associates in accordance with company policies and all Local, State, and Federal labor laws and regulations.
Support current charitable promotions facing Customers (i.e. Partners in Caring, Check Out Hunger).
Provide continual training, developmental action planning, and meaningful feedback on job performance to Associates.
Provide opportunities for Associates to cross-train in other store departments.
Maintain an open line of communication and work cooperatively with all business partners.
Lead Team Leaders to work cooperatively while encouraging enthusiasm, loyalty, and creativity.
Encourage and recognize Associates to provide a positive Customer Experience.
Handle Associate/Customer conflicts providing positive resolutions.
Presentation (Personal & Department Conditions)
Portray a professional appearance and set expectations for Associates.
Set and maintain the expectation for the proper execution of weekly price changes.
Monitor and ensure cleanliness and neatness in all areas of the store, including internal and external building and grounds.
Ensure all merchandise is fully stocked and rotated in display cases, shelves and other applicable displays according to tag allocation and department standards.
Ensure all product is blocked and faced in accordance with Company policy or as assigned.
Ensure that featured sale merchandise is signed in accordance with Company and regulatory standards.
Ensure the quality of all product and secure properly in appropriate storage areas.
Ensure the accuracy of item pricing, item locator and shelf allocation.
Ensure reclamation or return-to-stock product procedures are followed in accordance with Company policy.
Ensure in-store pricing procedures, code-dating, and in-store transfers are followed in accordance with Company policy.
Efficiency (Department Operations & Regulatory Compliance)
Supervise day-to-day operations of the store
Understand and utilize all required applications and current technology as relates to store Operations.
Ensure all reports and records are accurate, complete and retained in accordance with Company policy, i.e. inventory processes, CGO processes.
Ensure proper staffing is maintained to meet projected sales and Customer experience needs.
Understand and adhere to Company shrink guidelines as they relate to store operations.
Understand and manage the components of shrink, i.e. waste, yields, weight variances.
Clearly communicate and consistently enforce store and Company policies and procedures.
Complete all applicable store training programs.
Maintain punctual and regular attendance and work overtime as assigned.
Ensure in-store pricing procedures, code-dating, and in-store transfers are followed in accordance with Company policy.
Understand and ensure adherence to Local, State and Federal regulations as they relate to store operations.
Perform all duties in accordance with all Local, State, and Federal Department of Labor Minor Regulations for any Associates under 18 years of age.
Work with department manager to master productivity, profitability, effective merchandising and staff development.
Perform other duties as assigned.
Minimum Required Qualifications:
The minimum required qualifications for this position include, but are not limited to, the following:
Ability to make decisions to improve business results based on data available
Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
Ability to perform basic math.
Ability to stand/walk for the duration of a scheduled shift.
Ability to perform basic computer functions.
Ability to bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 60 lbs .
Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
Ability to work in varying temperatures.
Ability to tolerate dust and cleaning agents during routine housekeeping duties.
Ability to climb a ladder to retrieve items from overhead racking and storage areas.
Ability to interact with Customers in a friendly and helpful way.
Ability to work cooperatively with others.
Ability to work all assigned work schedules and comply with all time and attendance policies.
Ability to engage and lead Associates to achieve store goals.
Ability to operate machines or powered equipment after training.
Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.
Trading Operations Support
Store Manager Job In Baltimore, MD
Duties may include:
Support client service associates and operational personnel
checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center
Make outbound contact both in writing and verbally with clients concerning paperwork.
Requires ability to define and prioritize project activities and follow-up on project progress
strong written and verbal communication skills, strong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essential, knowledge of financial services field.
Must be able to learn quickly and to engage in a number of detailed tasks at once.
Must have strong flexibility in regard to the duties assigned and problem-solving skills, be able to work independently.
Requirements :
- Bachelor's degree
- Prioritize work and meet deadlines
- Multi-task Professionalism
- Work well in a team environment
- Attention to detail Awareness and correct assessment of risk
- Excellent communication skills
- Ownership mentality
- Ability to creatively think through problems and identify solutions
Regional Operations Manager
Store Manager Job In Rockville, MD
The
Regional Operations/Customer Service Manager
will be the driving force behind the success of our operations across multiple sales offices. Your vision and leadership will empower leaders to optimize office performance, cultivate high-performing teams, and ensure seamless, profitable delivery of our supply chain solutions. This is a role for a professional who thrives on building a winning culture, developing talent, and exceeding organizational goals.
Responsibilities:
Lead the regional office teams, reinforcing compliance with all company policies, procedures, and behavioral expectations.
Foster a collaborative and supportive regional culture where all team members feel valued, engaged, and motivated to excel.
Provide ongoing coaching and mentorship, offering guidance, feedback, and support. Write and deliver performance reviews for office managers, supervisors, and team members, as well as make annual compensation recommendations for team members across the region.
Encourage knowledge sharing and cross-functional collaboration across branch teams, fostering a culture of continuous improvement.
Monitor and assess the performance of all sales offices within the region, analyze operational inefficiencies, develop, and implement data-driven solutions for continuous improvement.
Partner with Sales leaders to align collective regional vision and goals, driving productivity, accountability, and effective communication between sales agents, branch teams and Corporate.
Collaborate with office managers and supervisors to implement best practices and standardize processes across locations.
Act as an escalation point for suppliers, customers, sales agents, office and corporate partners, and employees in terms of issue resolution.
Develop and implement strategic plans for the region, setting ambitious yet achievable performance targets, in partnership with divisional and sales leaders.
Analyze regional reporting data and identify opportunities for growth and/or operational improvement.
Allocate resources effectively and ensure optimal utilization across sales offices within the region, including backup coverage.
Support implementation of all new corporate or divisional processes and initiatives.
Requirements:
Bachelor's degree in Business Administration, Supply Chain Management, or a related discipline + 5 years of experience required.
3+ years of experience managing a team preferred.
3+ years of experience in a sales, service, or supply chain related role highly preferred.
Initial travel upfront to get to know your teams in branches located in MD, NC, VA and AR. Travel following is expected, at least once a quarter, but is expected during times of hiring new team members and/or when supporting business system rollouts/process changes.
Expert proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools.
ERP (Enterprise Resource Planning) system knowledge for core supply chain, manufacturing services, financial and other processes of an organization is required.
Experience in a sales and service environment.
Experience in developing employees and workforce planning.
Store Manager
Store Manager Job In Bethesda, MD
AKIRA Store Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Store Manager
Location
Westfield Montgomery Mall, Bethesda, MD
Overview:
AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions:
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing AKIRA's 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards.
Upholding and enforcing all AKIRA policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles.
Qualifications:
Minimum 1 year of experience in store management
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time
Installation and Services Manager
Store Manager Job In Crofton, MD
Employment Type: Full-Time
This hands-on leadership role involves managing a team of technicians, ensuring high-quality service delivery, and personally handling installations, service calls, and project management when necessary. The ideal candidate possesses extensive technical expertise, strong leadership skills, and a commitment to customer satisfaction within the security industry.
Key Responsibilities
Team & Operational Management:
Supervise, train, and mentor installation and service technicians, ensuring compliance with company standards, safety protocols, and performance expectations.
Manage established (work with administrative team) scheduling and dispatching to optimize team productivity and service efficiency.
Ensure smooth and efficient daily branch operations, addressing workflow challenges.
Lead weekly job status/operations meetings to align teams and resolve operational issues.
Participate in branch-wide meetings to communicate updates and foster collaboration between departments.
Ensure that branch-level operations staff are compliant with skill certification expectations
Ensure that all branch operations staff are compliant with scope-of-work, Sedona notes, and any other use of technology requirements for daily duties
Service & Installation Oversight:
Oversee project/job installations and maintenance, ensuring compliance with industry regulations, company-approved standards, and customer specifications.
Conduct service calls and troubleshoot complex technical issues when needed.
Ensure timely completion of service requests and maintain service excellence standards.
Assist administrative and service coordination staff in scheduling to optimize daily operations.
Project & Inventory Management:
Lead installation projects from initiation to completion, managing resources, timelines, and deliverables.
Maintain inventory levels at the branch and vehicle level, conducting regular audits and ensuring stock aligns with company standards.
Manage subcontractors when applicable, ensuring performance aligns with company expectations.
Assist the sales organization in project design, approvals, and job walks as determined by company SOPs.
Responsibility for ensuring install job SKU's are available for job starts.
Customer & Performance Management:
Act as a point of escalation for customer concerns, ensuring high levels of satisfaction and fostering long-term relationships.
Provide performance reports to the VP of Field Operations, identifying areas for improvement and implementing process enhancements.
Monitor technician efficiency and implement training or process improvements as necessary.
Qualifications
Experience: Minimum of 5-7 years in the security industry, with at least 3 years in a managerial role overseeing installation and service teams.
Technical Expertise: Extensive knowledge of alarm systems, fire systems, CCTV, and access control installation, servicing, and troubleshooting.
Certifications: Relevant industry certifications (ESA, NICET) are a plus.
Leadership Skills: Strong ability to lead, train, and manage teams effectively.
Key Competencies
Strong problem-solving and decision-making abilities.
Proficiency in project management tools and software.
Excellent interpersonal and communication skills.
Commitment to safety, quality, and customer service excellence.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
401(k)
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Assistant Store Manager - Bethesda
Store Manager Job In Bethesda, MD
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
The role of the Assistant Store Manager is to support the Store Manager by leading the store team to meet and exceed all sales and operational goals and ensure KPI's are achieved. In addition, this fashion inclined individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients and partners within their city. This managerial role will act as a key functional support leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results.
The Assistant Store Manager reports to the Store Manager
Responsibilities:
Strategic:
Ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Support the execution of business plans to accelerate the business forward and remedy opportunities
Culture:
Be an ambassador to the brand and promote the culture of Rails internally and externally
Ensure store atmosphere upholds the image of the brand
Client Centric:
Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Solution oriented approach to finding resolutions to customer service issues
Marketing & Community:
Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention
Team Leadership:
Support a positive work environment with teams and throughout store network including cross functional partners
Attract, retain talent from outside of the store
Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
Support performance management initiatives with store teams
Attend and lead store meetings as required by the business (Store Level and Corporate)
Ensure that work schedules are aligned with store goals
Ability to manage and resolve conflict in the workplace
Visuals:
Ensure the image of the store is in line with corporate standards and store team is upholding these standards
Support VM of the store is completed in accordance with VM guidelines
Operations:
Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required
Ensure the completion of merchandise receipts and transfer requests
Protect all company assets including cash handling, inventory, expenses etc.
Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
Ensure that all the processes are being completed in compliance with legal, safety, and internal procedures
Partner with cross functional partners as necessary including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 2+ years of experience in a retail managerial position
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Advanced organizational skills, writing and communication skills
Expertise in Microsoft Office 365 Suite
Comfortable and savvy with computer technology, including PC and iOS devices
Travel approximately 10% of the time
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Store Manager
Store Manager Job In Salisbury, MD
Come work for us!
We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.
Our employees are key to our success.
The primary purpose of the Store Manager is upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.
Essential Duties And Responsibilities
Responsible for overall quality and performance of the retail store staff.
Analyzes and measures business trends to maximize revenues and control costs at or better than plan.
Ensures compliance of all company policies and procedures.
Models effective leadership to gain commitment to store goals and training standards.
Responsible for the recruitment, selection and training and development of store personnel.
Conducts annual performance evaluations for all store employees.
Manages expenses and develops strategies that position stores to perform in accordance with the budget.
Monitors and identifies issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
Monitors and controls all aspects of operational compliance, safety and business standards.
Identifies market conditions and merchandise opportunities and communicates valuable information to the District Manager for maximizing goals and objectives.
Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
Performs other duties as may be assigned.
A standard work week consists of a minimum of 46 hours.
Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays.
Qualifications
To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
Education And/or Experience
Requires a minimum of one (1) year in retail management.
Skills And Knowledge Requirements
Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.
Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
Must demonstrate an ability to think strategically, plan and organize effectively.
Must be able to maintain an exemplary degree of professionalism in all situations.
Requires a proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
Results driven with demonstrated critical and creative thinking skills. Project management, time management, analytical and superior organizational skills required.
Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.
Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
The ability to execute directives with precision and consistency.
Working knowledge of Microsoft office products is required
Willing to work in multiple stores in the assigned district.
Physical Requirements
Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility.
The incumbent must be able to work in a fast-paced environment.
Must have reliable transportation. Must be willing to travel via car, plane or train .
Compensation
Store Manager pay range: $50,960.00 - $62,426.00
General Information
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Operations Manager - Estimating & Crew Oversight
Store Manager Job In Prince Frederick, MD
Company: Honey Cove Landscaping & Tree Service
Job Type: Full-Time
About Us:
Honey Cove Landscaping & Tree Service is a trusted provider of top-tier landscaping
and tree care services. We are looking for a detail-oriented and experienced
Operations Manager to assist in managing crews, ensuring smooth daily operations,
and handling job estimating.
Position Overview:
The Operations Manager will play a critical role in supporting field operations by
overseeing crews, ensuring job efficiency, and providing accurate estimates for
landscaping and tree service projects. This position requires strong leadership skills,
industry knowledge, and the ability to assess job requirements effectively.
Responsibilities:
Oversee and support field crews to ensure quality work and efficiency
Perform on-site job evaluations and provide accurate estimates for landscaping
and tree service projects
Assist with hiring, training, and managing crew performance
Maintain job records, invoices, and equipment maintenance schedules
Communicate with clients to understand project needs and provide estimates
Ensure crews follow safety protocols and company standards
Order materials and supplies as needed
Assist with general office operations as required
Requirements:
3+ years of experience in crew management, estimating, or a related role in
landscaping, tree service, or construction
Strong understanding of landscaping and tree service operations
Experience in estimating job costs and preparing proposals
Excellent leadership and communication skills
Ability to multitask in a fast-paced environment
Basic office management skills (record-keeping, invoicing, etc.)
Valid driver's license (CDL preferred but not required)
Bilingual (preferred but not required)
What We Offer:
Competitive salary based on experience
Opportunities for career growth and leadership development
Supportive and team-oriented work environment
Paid Time off after probationary period
All major Holidays paid after probationary period
If you have the experience and skills to help manage our crews and provide accurate
job estimates, we want to hear from you!
How to Apply:
Send your resume and relevant experience to ***************************
Store Manager
Store Manager Job In Annapolis, MD
About Us
LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.
Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.
Ready to apply? We currently have an opportunity for a Store Manager, Annapolis Mall to join our team located at our Store 1701-Annapolis Mall-ANN-Annapolis, MD 21401.
As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.
The impact you can have
In This Role, You'll Have The Opportunity To
Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
Use technology to provide customers with a seamless omnichannel shopping experience.
Hire and build an effective store team through training, coaching, and talent development.
Create an inclusive store environment for associates where everyone feels welcome and engaged.
Develop a strong operational dynamic within the team to achieve store goals.
Promote in-store community events and philanthropic partnerships.
Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
Analyze reporting to develop short and long-term retail plans.
Manage the day-to-day operations of the store, including opening and closing.
You'll bring to the role
2+ years retail Store Manager or service industry experience (preferred)
Brings a hospitality mindset when engaging with customers and associates
Strong people management skills and an ability to develop talent
Effective leadership, interpersonal, and communication skills
Technology proficient and ability to operate a point-of-sale system
Strong business acumen and ability to develop strategies and create action plans to drive results
Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Benefits
Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, & Lane Bryant (in-store and online) plus additional quarterly discount incentives
Support for your individual development plus opportunity for growth within our family of brands
A culture of giving back - opportunities to support our philanthropic partners that benefit local communities*
Medical, dental, vision insurance, and 401(k)*
Time off - paid time off and holidays*
Incentive Reward Program*
Job offers will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role.
Location:
Store 1701-Annapolis Mall-ANN-Annapolis, MD 21401
Position Type
Regular/Full time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
Retail Store Manager
Store Manager Job In Oxon Hill, MD
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!
Retail Store Manager
About Life at PetSmart
At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits that benefit you
Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:
Paid bi-weekly
Health benefits: medical, dental, vision
401k
Tuition assistance
Associate discounts and perks
Paid time off for fulltime associates
Career pathing
Development opportunities
JOB SUMMARY
PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store.
ESSENTIAL RESPONSIBILITIES
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.
Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
Cascades information to associates and adjusts team priorities to meet goals and commitments.
Ensures continued alignment and responds effectively to a changing environment.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.
Accountable to ensuring all associate reviews are delivered on time.
Overall Store Experience:
Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.
Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.
Evaluates operations and seeks opportunities to continuously improve processes and services.
Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.
Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.
Prioritizes and ensures a safe environment for our associates, pets, and pet parents.
Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.
Communicates business and financial objectives to other leaders within the store.
Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Business Management:
Deliver corporate strategy and profitability goals by executing the direction set leadership.
Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed
Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
Manages expenses such as labor and supplies and any other relevant store metrics.
Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Creates and posts schedules for the entire store.
Accountable for processing payroll weekly and managing labor within a budget.
Executes daily, weekly, and monthly reporting and paperwork as required by the Company.
Accountable to run store related errands to support store needs.
QUALIFICATIONS
4-6 years of retail leadership or experience in a customer-focused environment.
Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail.
SUPERVISORY RESPONSIBILITY
Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. This position is also eligible for benefits as described at **********************************
PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law
Development Fundraising Events Assistant Manager
Store Manager Job In Rockville, MD
Development/Fundraising Event Assistant Manager
(Exempt | Full-time)
The Hearing Loss Association of America (HLAA) is the nation's leading nonprofit organization representing people with hearing loss. HLAA opens the world of communication to people with hearing loss through information, education, support and advocacy. With more than 50 million Americans living with hearing loss and these numbers growing rapidly, we work nationally and in local communities to promote hearing health and provide vital assistance and resources to help people with hearing loss and their families to live better lives.
Position Summary
We have an exciting opportunity to join our Development team as a Walk4Hearing Assistant Manager. This position helps advance community engagement in the mission of HLAA through raising funds, recruiting and partnering with volunteers, program development and support.
The primary responsibility is to assist with the implementation of HLAA's Walk4Hearing events in designated geographic areas, while working closely with volunteers, teams and partners, to meet participation and fundraising goals, and create impactful events. Walk4Hearing is our community of support in action, connecting and empowering people with hearing loss to thrive.
The Walk4Hearing Assistant Manager will:
Assist the Walk4Hearing Senior Manager as directed to ensure the success of the Walk4Hearing.
Organize designated Walk4Hearing events in cooperation with local HLAA Chapters and Walk committees, including planning timelines, budgeting, timelines, program agendas, logistics and event feedback and evaluation.
Travel to Walk sites as designated and ensure set up for the event, volunteer cooperation, logistics, vendor set up, snacks, registration, sponsor tables and more.
Manage Donor Drive database, maintain accurate data records and assist constituents with DonorDrive fundraising platform and other fundraising tools. Use Donor Drive to track participation and provide reports. Provide final fundraising reports for each Walk through reconciliation of Donor Drive.
Write inspiring coaching emails and other communications to team captains, teams and walkers.
Support coordination of event logistics, including venue selection, permits, equipment rentals, securing of speakers and entertainment and event setup.
Recruit, cultivate and support volunteer leaders and committees to reach event goals.
Work with staff to achieve fundraising, participation and retention goals through engagement and fundraising efforts of partners and teams, and by providing volunteers with fundraising guidance and support.
Contribute to marketing and promotional strategies to increase awareness of HLAA and Walk4Hearing, and to generate public interest and media attention for events.
Assist in developing recognition activities to honor top fundraisers and donors.
Collect stories of impact from walkers and share stories with the community.
Develop a current knowledge of hearing health, hearing loss issues, and HLAA initiatives.
Ensure HLAA's mission and branding mission is integrated into all fundraising activities and volunteer engagement.
Education and Experience:
Bachelor's degree or equivalent education and experience.
2-3 years of related experience in nonprofit fundraising or community building, including events, sponsorship recruitment or volunteer engagement.
Required Knowledge, Skills, and Abilities:
Experience with fundraising platform such as Donor Drive.
Strong relationship building skills, a positive outlook, and commitment to working as a team.
Ability to establish collaborative relationships and flexibility to work with a variety of people, mostly volunteers, with different styles and personalities.
Effective writing and verbal communications skills.
Self-starter and ability to work independently while handling multiple priorities.
Strong analytical and problem-solving skills with high level attention to details.
Proficient in Microsoft 365 products such as Word, Excel, PowerPoint, SharePoint, OneNote, Outlook, Teams, etc. Comfortable embracing new technologies and using digital tools, such as Zoom, Teams, etc.
Work Environment:
Working conditions are normal for an office environment. Work requires travel and weekend and/or evening work. Ability to lift 20-pound box, be on your feet for 6-8 hours and have the endurance to execute an event in a short amount of time. Travel to HLAA annual convention and walk sites are required.
How to Apply:
All interested applicants should submit a resume and cover letter with salary range requirements to ******************** with "Walk4Hearing Assistant Manager” in the subject line.
Applications will only be considered complete with the required materials (resume, cover letter including the salary range requirements). Viable candidates with a complete application for this opportunity will be contacted and invited to interview.
Status and Benefits:
Supervisor: Director of Development
Terms of Employment: At Will
Employment Status: Full-Time/Exempt
Location: North Bethesda (Rockville), Maryland (flexible, hybrid work) with travel required.
Benefits: Comprehensive package includes employer-paid health, dental and vision insurance, disability insurance, TIAA 403(b) retirement plan, paid holidays, personal day, vacation, sick and flexible work schedule.
HLAA is an Equal Opportunity Employer. HLAA is committed to recruiting and maintaining a diverse staff; individuals from all backgrounds are encouraged to apply. HLAA does not discriminate based on race, color, ethnicity, religion, gender, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parenthood, or any other basis prohibited by applicable law.
Retail Co-Manager
Store Manager Job In Salisbury, MD
Looking for experienced retail store managers that foster teamwork in a fast-paced creative environment! In addition to our excellent health benefits package, we also offer these perks:
All Operational Leaders are promoted from within the company
Stores only open to customers 66 hours per weeks and Closed on Sundays
Access to the Hobby Lobby Chaplain Services Department
Starting salary range: $65,000 to $70,000 plus bonus annually.
Auto req ID
15480BR
Job Title
#478 Salisbury Co-Manager
Job Description - Requirements
Integrity
Humility/Adaptability
Motivational
Consistent and Effective Communicator
Organizer\\Planner
"Big Box" Store Management Experience
Willing to Relocate
Successful Co-Managers are:
Positive Role Models
Mentors/Coaches/Teachers
Hands on Leaders
Decisive/Dependable/Detailed
Owners of the business, they take Initiative
Able to Deliver Daily Results/Execute Corporate Directives
Team Players within their Store, District and Region
Exceptional at delivering Great Customer Service
Benefits:
Competitive Wages
Medical, Dental and Prescription Benefits
401(k) Program with Company Match
Paid Vacation
Sick / Personal Pay (SPP)
Employee Discount
Life Insurance and Long Term Disability Insurance (LTD)
Flexible Spending Plan
Holiday Pay
Safety Sensitive Position - subject to pre-employment drug testing where applicable by law.
Hobby Lobby Stores, Inc., is an Equal Opportunity Employer.
For reasonable accommodation of disability during the hiring process call *************.
State/Province
Maryland
City
Salisbury
Address 1
2722 North Salisbury Boulevard, Suite 1
Zip Code
21801
Store Manager/Assistant Store Manager
Store Manager Job In Cecilton, MD
ROYAL FARMS - STORE MANAGER/ASSISTANT STORE MANAGER
About the Company
Royal Farms is a fast-growing, family-owned company operating over 300 stores across Maryland, Delaware, Virginia, Pennsylvania, New Jersey, West Virginia, and North Carolina. We take pride in delivering fresh, high-quality food, essential convenience items, and fuel to our customers-all with a focus on speed, service, and hospitality. We are looking for motivated, results-driven leaders to join our team! Our Store Leadership positions offer a dynamic and rewarding career path in a fast-paced retail and food service environment.
About the Role:
Royal Farms Store Leaders and Assistant Store Leaders play a key role in driving operational excellence and customer satisfaction. These roles are responsible for leading store teams to create a positive customer experience, ensuring compliance with company policies and procedures, and delivering strong business results. Store Leaders have full accountability for the store's performance, while Assistant Store Leaders support the Store Leader and step in during their absence. Both roles require a strong commitment to team development, customer focus, and operational execution.
Duties and Responsibilities:
Deliver outstanding customer service through a friendly and welcoming environment
Lead and support daily store operations including food service, merchandising, cleanliness, and safety
Implement and enforce company policies, procedures, and systems
Recruit, train, and develop a high-performing team
Provide coaching, feedback, and performance management to retail team members
Ensure proper execution of marketing programs and promotions
Monitor and analyze store metrics to identify business opportunities
Uphold standards for store appearance, food safety, and in-stock levels
Maintain compliance with wage and hour laws and safety regulations
Build positive relationships with the local community and vendors
Participate in safety training and ensure use of personal protective equipment
Recognize team members who exceed expectations and identify future leaders
Assist in scheduling, inventory, cash handling, and other operational tasks
Complete additional duties as assigned
Qualifications:
Successful candidates will demonstrate strong leadership, communication, and organizational skills. Additional qualifications include:
Proven leadership experience in a retail or food service environment
Store Leader: Minimum 2 years of management experience
Assistant Store Leader: Minimum 1 year of management experience
High school diploma or GED required; 2-year college degree preferred
Strong interpersonal and written communication skills
Proficiency in basic math, computer usage, and decision-making
Food Safety Certification preferred
At least 18 years old
Able to travel as needed and work all shifts, including weekends and holidays
Physically able to lift up to 50 lbs, stand, bend, and move for up to 8 hours per shift
Compensation:
Assistant Store Leader: Hourly pay range $17.00 - $25.00 (based on experience and location)
Store Leader: Annual salary range $58,000 - $78,000 (based on experience and location)
Equal Opportunity Statement:
We strive to foster an environment that encourages collaboration, embraces different perspectives, and supports personal and professional growth. Our goal is to ensure that everyone has equal access to opportunities and resources, enabling us to build a stronger, more inclusive community together.
JOB POSTING URL
Store Manager: *************************************************
Assistant Store Manager: *************************************************
Kleins - Assistant Store Director
Store Manager Job In Forestville, MD
We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.
Title: Assistant Store Director
Department: Operations
Supervised by: Store Director
Job Summary:
The Assistant Store Director will support the Lead ASD in directing and leading the day-to-day operations in both perishable and non- perishable department and act as the Manager on Duty (MOD). The Assistant Store Director will support and assist the Lead ASD in effectively directing and supervising all functions and activities of the store and its associates to achieve the organization's goals (i.e. sales, profit, Customer Experience, and Associate Engagement) in accordance with our Purpose and Klein's Family Guiding Principles. This leader will ensure the efficiency of both perishable and non -perishable departments by driving a culture of continuous improvement, implementing and following best practices to drive consistency to win in the competitive marketplace and impact the overall success of the total store. This leader will be responsible for overall ERO, ARIA, CGO, EC and store verification and ensuring that all company policies and procedures are in place including but not limited to QA, safety, store conditions and service levels.
Essential Job Functions:
Performance of the essential functions of this position requires the Director to possess the minimum qualifications listed and to perform these functions in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency). These essential functions include, but are not limited to, the following:
Safety (Food Safety & Compliance)
Conduct a daily detailed QA and Safety inspection
Ensure all duties are completed in accordance with all Company policies and programs, and all Local, State, and Federal laws and regulations, including all environmental, health, safety and food safety, security policies, programs, laws and regulations.
Ensure all duties are in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
Ensure a clean, neat, organized and safe work environment in accordance with Store Quality Assurance standards .
Clearly communicate and consistently enforce store and Company safety policies and procedures.
Observe all and enforce safety regulations when operating equipment and utilize Personal Protective Equipment.
Observe and enforce the proper use of Personal Protective Equipment by Associates.
Ensure training and adherence to all company procedures in emergencies.
Ensure equipment is maintained and in good working order; address any maintenance or equipment problems immediately.
Ensure that Associates operating power equipment (balers, hi-lo's, power jacks, slicing machines, etc.) are 18 years of age or older and have received proper training and applicable certifications.
Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 60 lbs .
Friendliness (Customer Experience & Associate Engagement)
Provide strong, positive, and proactive leadership to all members of the Store Team.
Provide clear direction, ongoing feedback and hold each Associate accountable for their performance and results.
Coach, mentor, and encourage all Associates to be successful.
Greet all Customers and act as a remodel for providing Customers with prompt, courteous service and assistance.
Participate in o nboarding process and procedures for new associates in accordance with company policies and all Local, State, and Federal labor laws and regulations.
Support current charitable promotions facing Customers (i.e. Partners in Caring, Check Out Hunger).
Provide continual training, developmental action planning, and meaningful feedback on job performance to Associates.
Provide opportunities for Associates to cross-train in other store departments.
Maintain an open line of communication and work cooperatively with all business partners.
Lead Team Leaders to work cooperatively while encouraging enthusiasm, loyalty, and creativity.
Encourage and recognize Associates to provide a positive Customer Experience.
Handle Associate/Customer conflicts providing positive resolutions.
Presentation (Personal & Department Conditions)
Portray a professional appearance and set expectations for Associates.
Set and maintain the expectation for the proper execution of weekly price changes.
Monitor and ensure cleanliness and neatness in all areas of the store, including internal and external building and grounds.
Ensure all merchandise is fully stocked and rotated in display cases, shelves and other applicable displays according to tag allocation and department standards.
Ensure all product is blocked and faced in accordance with Company policy or as assigned.
Ensure that featured sale merchandise is signed in accordance with Company and regulatory standards.
Ensure the quality of all product and secure properly in appropriate storage areas.
Ensure the accuracy of item pricing, item locator and shelf allocation.
Ensure reclamation or return-to-stock product procedures are followed in accordance with Company policy.
Ensure in-store pricing procedures, code-dating, and in-store transfers are followed in accordance with Company policy.
Efficiency (Department Operations & Regulatory Compliance)
Supervise day-to-day operations of the store
Understand and utilize all required applications and current technology as relates to store Operations.
Ensure all reports and records are accurate, complete and retained in accordance with Company policy, i.e. inventory processes, CGO processes.
Ensure proper staffing is maintained to meet projected sales and Customer experience needs.
Understand and adhere to Company shrink guidelines as they relate to store operations.
Understand and manage the components of shrink, i.e. waste, yields, weight variances.
Clearly communicate and consistently enforce store and Company policies and procedures.
Complete all applicable store training programs.
Maintain punctual and regular attendance and work overtime as assigned.
Ensure in-store pricing procedures, code-dating, and in-store transfers are followed in accordance with Company policy.
Understand and ensure adherence to Local, State and Federal regulations as they relate to store operations.
Perform all duties in accordance with all Local, State, and Federal Department of Labor Minor Regulations for any Associates under 18 years of age.
Work with department manager to master productivity, profitability, effective merchandising and staff development.
Perform other duties as assigned.
Minimum Required Qualifications:
The minimum required qualifications for this position include, but are not limited to, the following:
Ability to make decisions to improve business results based on data available
Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
Ability to perform basic math.
Ability to stand/walk for the duration of a scheduled shift.
Ability to perform basic computer functions.
Ability to bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 60 lbs .
Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
Ability to work in varying temperatures.
Ability to tolerate dust and cleaning agents during routine housekeeping duties.
Ability to climb a ladder to retrieve items from overhead racking and storage areas.
Ability to interact with Customers in a friendly and helpful way.
Ability to work cooperatively with others.
Ability to work all assigned work schedules and comply with all time and attendance policies.
Ability to engage and lead Associates to achieve store goals.
Ability to operate machines or powered equipment after training.
Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.
Area Supervisor
Store Manager Job In Berlin, MD
Our values start with our people, join a team that values you!
We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
Success. Our winning team pursues excellence while learning and evolving
Career growth. We develop industry leading talent because Ross grows when our people grow
Teamwork. We work together to solve the hard problems and find the right solution
Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.
ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environments:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
Removes clutter and ensures safe, clear egress to emergency exits.
Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
Customer Service:
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Personal and Store Brand
Represents and supports the Company brand at all times.
Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
Responsible for daily trash removal.
General Merchandising:
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Responsible for receiving merchandise truck when needed.
Processes all merchandise with a sense of urgency.
Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
Responsible for cleanliness and organization of all Stockrooms.
Helps deliver and place merchandise on sales floor when all merchandise is processed.
Responsible for ensuring any back-stock is secured and processed to Company policy.
Responsible for merchandising of department including the back stock.
Responsible for the reduction of loss due to damage.
Ensures compliance to the monthly presentation guidelines in assigned area.
Responsible for floor moves and signing including promotional signing as needed.
Responsible for re-wraps as needed.
Loss Prevention:
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
Ensures Public View Monitor (PVM) system is maintained properly.
Conducts "Code 50" package inspections.
Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Front End Supervision and Operations:
Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
Controls Retail Associates' break schedule for backups, lunches and breaks.
Ensures all equipment is working properly.
Maintains proper supplies and recovery for the Front End area.
Ensures go backs are expedited, properly scanned, security tagged and ticketed.
Teaches all Associates the "Scan and Bag" best practice.
Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.
Fitting Rooms:
Responsible for the maintenance and cleanliness of the Fitting Rooms.
Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
Administrative Duties as Assigned by Store Manager:
Ensures Cash pulls and bank deposits are conducted to Company policy.
Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
Other duties as assigned by Store Manager.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Excellent verbal communication skills.
Fluency in English.
Prior Customer Service and supervisory experience preferred.
Familiarity with point-of-sale equipment and applications.
Ability to perform basic mathematical calculations commonly used in retail environments.
Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.
SUPERVISORY RESPONSIBILITIES:
Retail Associates
Stockroom Leads (where applicable)
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The base pay range for this role is $16.50 - $17.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.RequiredPreferredJob Industries
Retail
Store Manager
Store Manager Job In Baltimore, MD
AKIRA Store Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Store Manager
Location
Towson Town Center, Towson MD
Overview:
AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions:
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing AKIRA's 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards.
Upholding and enforcing all AKIRA policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles.
Qualifications:
Minimum 1 year of experience in store management
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time