Store Manager Jobs in Havre de Grace, MD

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  • Customer Service Manager - Corrugated

    Global Recruiters of Smyrna (GRN 3.8company rating

    Store Manager Job In Dover, DE

    Customer Service Manager - Corrugated Packaging Salary: $90,000 - $110,000 The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience. Only candidates with corrugated industry experience will be considered. Relocation will be provided for the right candidate. Responsibilities Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth Establish performance benchmarks and hold team to those goals Resolve customer conflicts and handle escalation procedures About the Opportunity: Join a leading specialty corrugated manufacturer as a Customer Service Manager, overseeing a team of dedicated Customer Service Representatives. This role offers an exciting opportunity to drive excellence in customer service within the corrugated packaging industry. What We Offer: • Competitive salary range: $90,000 - $110,000 • Comprehensive benefits package (Medical, Dental, 401k) • Relocation assistance • Performance bonus program • Career growth opportunities • Dynamic, fast-paced environment Essential Responsibilities: • Lead and develop a team of 4-6 Customer Service Representatives • Implement and optimize customer communication and order tracking systems • Serve as the key liaison between sales, logistics/supply chain, and manufacturing teams • Drive continuous improvement in service delivery metrics • Develop and execute training programs for CSR team members • Set and monitor team performance goals • Ensure exceptional service delivery to both internal and external stakeholders Required Qualifications: • MUST HAVE: Previous corrugated industry experience • MUST HAVE: Proficiency in Harry Rhodes or AMTEK & KIWI systems • Proven track record of team leadership and development • Strong analytical and problem-solving capabilities • Excellence in both written and verbal communication • Advanced computer systems knowledge • Customer Service Management experience Education: • Bachelor's degree preferred (not required with equivalent experience) This is an immediate opening with two locations available: Greater Atlanta, GA and Dover, Delaware Only candidates with corrugated industry experience will be considered. Ready to Take the Next Step? If you have corrugated industry experience and are passionate about leading customer service excellence, we want to hear from you! #CustomerService #Packaging #Manufacturing #Leadership #Atlanta
    $90k-110k yearly 7d ago
  • Independent Store Manager

    Grocery Outlet 4.0company rating

    Store Manager Job In Ellicott City, MD

    Grocery Outlet is seeking experienced grocery and retail managers who understand their stores inside and out to independently run a Grocery Outlet location. Grocery Outlet partners with top local retail leaders who are interested in moving beyond management to operate their own Grocery Outlet location and share in the profits that their store generates. Operating a Grocery Outlet Requires: · Strong decision making to do what is right for your store (ordering, merchandising, staffing, etc.) · Responsibility for total store operations including complete management of the P&L · Creating staffing models, hire, train and retain employees · Utilizing an existing distribution channel to customize your product offering for your community · Local organization partnerships to make a difference in your community · Strong drive and motivation · Being an ambassador for Grocery Outlet Qualifications: · 4 years of retail management experience · Experience overseeing a large team including hiring and training · Detail orientated, analytical, ability to think quickly and extremely results orientated · Creative problem-solver · Experience with merchandising displays · Interest in autonomy and being able to make your own decisions for your retail store About Grocery Outlet: Grocery Outlet Bargain Market is one of the largest extreme-value grocery retailers in the United States. We are a Family oriented, rapidly growing company with over 520 stores open and operating. We've been helping customers save big since 1946. That's when our founder, Jim Read, opened his very first store and today, the third generation of the Read family is leading the way. We currently have over 520 stores across the West Coast and Mid-Atlantic and trade publicly on Nasdaq. Grocery Outlet Privacy Policy - *************************************************
    $42k-51k yearly est. 11d ago
  • Store Manager/Assistant Store Manager

    Royal Farms 4.5company rating

    Store Manager Job In Cecilton, MD

    ROYAL FARMS - STORE MANAGER/ASSISTANT STORE MANAGER About the Company Royal Farms is a fast-growing, family-owned company operating over 300 stores across Maryland, Delaware, Virginia, Pennsylvania, New Jersey, West Virginia, and North Carolina. We take pride in delivering fresh, high-quality food, essential convenience items, and fuel to our customers-all with a focus on speed, service, and hospitality. We are looking for motivated, results-driven leaders to join our team! Our Store Leadership positions offer a dynamic and rewarding career path in a fast-paced retail and food service environment. About the Role: Royal Farms Store Leaders and Assistant Store Leaders play a key role in driving operational excellence and customer satisfaction. These roles are responsible for leading store teams to create a positive customer experience, ensuring compliance with company policies and procedures, and delivering strong business results. Store Leaders have full accountability for the store's performance, while Assistant Store Leaders support the Store Leader and step in during their absence. Both roles require a strong commitment to team development, customer focus, and operational execution. Duties and Responsibilities: Deliver outstanding customer service through a friendly and welcoming environment Lead and support daily store operations including food service, merchandising, cleanliness, and safety Implement and enforce company policies, procedures, and systems Recruit, train, and develop a high-performing team Provide coaching, feedback, and performance management to retail team members Ensure proper execution of marketing programs and promotions Monitor and analyze store metrics to identify business opportunities Uphold standards for store appearance, food safety, and in-stock levels Maintain compliance with wage and hour laws and safety regulations Build positive relationships with the local community and vendors Participate in safety training and ensure use of personal protective equipment Recognize team members who exceed expectations and identify future leaders Assist in scheduling, inventory, cash handling, and other operational tasks Complete additional duties as assigned Qualifications: Successful candidates will demonstrate strong leadership, communication, and organizational skills. Additional qualifications include: Proven leadership experience in a retail or food service environment Store Leader: Minimum 2 years of management experience Assistant Store Leader: Minimum 1 year of management experience High school diploma or GED required; 2-year college degree preferred Strong interpersonal and written communication skills Proficiency in basic math, computer usage, and decision-making Food Safety Certification preferred At least 18 years old Able to travel as needed and work all shifts, including weekends and holidays Physically able to lift up to 50 lbs, stand, bend, and move for up to 8 hours per shift Compensation: Assistant Store Leader: Hourly pay range $17.00 - $25.00 (based on experience and location) Store Leader: Annual salary range $58,000 - $78,000 (based on experience and location) Equal Opportunity Statement: We strive to foster an environment that encourages collaboration, embraces different perspectives, and supports personal and professional growth. Our goal is to ensure that everyone has equal access to opportunities and resources, enabling us to build a stronger, more inclusive community together. JOB POSTING URL Store Manager: ************************************************* Assistant Store Manager: *************************************************
    $58k-78k yearly 7d ago
  • Regional Plumbing Service Manager

    Rinnai America Corporation 3.9company rating

    Store Manager Job In Baltimore, MD

    Creating A Healthier Way of Living Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities. Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work *************************************** What does a Regional Service Manager do at Rinnai? This position exists to develop and manage Rinnai's field service network throughout the assigned region and to provide technical support, as needed, in resolving escalated product issues. The position will provide product training throughout the region and will support, as necessary, major product installs, ensuring proper sizing and installation for the project. This position will manage a territory within Capital District that includes Washington, D.C., Baltimore, and Richmond, and surrounding areas. Salary Range: $100,000 - $124,000 base annually plus 20% bonus paid quarterly. Must be able to travel up to 75% within the territory. Other Perks/Benefits: Best-in-class health benefit programs that provide eligibility on 1st day of employment, 401k match, company vehicle, Paid Volunteer Community Service Day, and so much more. What you will do: RESPONSIBILITIES Establish an authorized service network within the region of responsibility for in home/onsite service of product manufactured and sold by Rinnai. Negotiation of all labor rates for authorized service agreements within the region of responsibility Monitor the quality of service being provided by authorized service agents and where necessary develop individual improvement programs for identified service agents not performing to required standards Provide ongoing technical training to areas Sales Representatives, customers, Installers, and authorized Service agents Provide support, as needed, in addressing and resolving escalated field product performance issues Provide support on major commercial product install projects ensuring proper sizing and correct installation of products used in the project. Provide developmental support to Rinnai's Regional Service managers and off-site Technical Specialists located throughout North America. Serve as liaison between the field and Rinnai's Engineering department in the identification of possible performance or quality issues and gathering of information in support of the same Provide support on major product install projects ensuring proper sizing and correct installation of products used in the project Interface with local code officials to address and work through identified code issues Represent Rinnai on off site visits and/or liability investigations as required. Maintain company provided tools, equipment and property. Ensure all activities involved in comply with established legislative laws and/or Company policies and procedures REQUIREMENTS: KNOWLEDGE Bachelor's degree and/or equivalent experience in a related field of study such as electrical, electronics, plumbing systems, hydronics, and/or boiler systems. Engineering degree preferred. Plumbing/HVAC/Electrical or Gas License required. Minimum 5 years troubleshooting experience with residential and commercial gas water heaters and boiler systems. Previous experience in training/teaching required. Minimum of 2 years' experience in managing a territory preferred. Commercial Boiler Systems experience a plus SKILLS Must possess excellent communication skills, both written and verbal, with the ability to present in front of groups. Must be a self-starter with the ability to work both individually and in a team environment. Ability to multitask. High degree of technical and analytical skills. Ability to work with various levels of people, customers or teams. Knowledge in use of Word, Excel, Power Point and various web-based tools. Customer / Quality discipline ABILITIES Ability to lift to 75 lbs. Ability to travel up to 75% and submit expenses for reimbursement weekly. Ability to safely operate company provided tools, equipment and property. Professional approach; confidence in dealing with people Commitment to achieving established business goals Strong technical / customer service orientation High level of personal integrity and honesty Team player, able to operate with a great deal of independence Physical Requirements: Physical Activities Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Remaining in a stationary position, often standing, or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Adjusting or moving objects up to 75lbs and repeating motions that may include the wrists, hands and/or fingers. Constantly communicating with others to exchange information. Operating motor vehicles or heavy equipment. Assessing the accuracy, neatness and thoroughness of the work assigned. Environmental Conditions Occasionally low and high temperatures. Outdoor elements such as precipitation and wind. Noisy environments. Hazardous conditions. Poor ventilation. Small and/or enclosed spaces. No adverse environmental conditions expected Physical Demands Constant sedentary work that primarily involves sitting/standing. Occasionally, Light work that includes moving objects up to 20 pounds. Medium work that includes moving objects up to 50 pounds. Benefits Medical, Dental, Vision, and Prescription Flexible Spending Account (FSA) options for Medical and Dependent Care Paid Time Off (PTO), Floating Holidays (FH) Paid Holidays 401(k) Plan with Company Match Company Paid Life Insurance Voluntary Life Insurance Short- and Long-Term Disability Professional Development Tuition Reimbursement Annual Incentive Plan (AIP) Referral Bonuses Paid Volunteer Community Service Day Tobacco and Drug-Free Campuses Employee, family, and friend's discount Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
    $100k-124k yearly 29d ago
  • Store Manager, Christiana Mall, DE

    Michael Kors 4.8company rating

    Store Manager Job In Newark, DE

    STORE MANAGER, LIFESTYLE WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward, driven, multi-tasking individuals who knows how to keep their team focused and inspired. Success starts with being an entrepreneur, a true shopkeeper mentality. We encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution. WHAT YOU'LL DO: Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience Recruit, hire, and retain best in class talent Deliver operational excellence in all store processes Develop and execute strategic business plan while driving incremental sales utilizing cross functional partners and marketing opportunities Create foot traffic through community involvement and hosting events Build a client book through establishing client relationships to drive additional traffic and create client engagement Drive Omni channel sales by utilizing all available tools and technology YOU'LL NEED TO HAVE: 2+ years of Store Manager experience at a specialty retailer WE'D LOVE TO SEE: An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic Well connected with the ability to engage; a true brand ambassador Customer service obsessed; ability to sell with a passion for styling and love for fashion Strong in performance management and team development Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Clothing allotment Competitive paid time off Internal mobility across Versace, Jimmy Choo and Michael Kors Exclusive Employee Sales Paid Parental Leave 401k Match At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
    $67k-125k yearly est. 9d ago
  • Trading Operations Support

    Us Tech Solutions 4.4company rating

    Store Manager Job In Baltimore, MD

    Duties may include: Support client service associates and operational personnel checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center Make outbound contact both in writing and verbally with clients concerning paperwork. Requires ability to define and prioritize project activities and follow-up on project progress strong written and verbal communication skills, strong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essential, knowledge of financial services field. Must be able to learn quickly and to engage in a number of detailed tasks at once. Must have strong flexibility in regard to the duties assigned and problem-solving skills, be able to work independently. Requirements : - Bachelor's degree - Prioritize work and meet deadlines - Multi-task Professionalism - Work well in a team environment - Attention to detail Awareness and correct assessment of risk - Excellent communication skills - Ownership mentality - Ability to creatively think through problems and identify solutions
    $50k-78k yearly est. 7d ago
  • Over $100K Potential Annual Earning - Store Manager

    Panda Restaurant Group 4.6company rating

    Store Manager Job In Towson, MD

    Panda Express managers can have the opportunity to embody an entrepreneurial spirit while learning from a very hands-on and fast-paced environment. As a General Manager, you will be in charge of a $1-2 million business and oversee the development of your team, ensuring guest satisfaction and running a profitable restaurant. From the hiring, managing and directing of associates to achieving financial goals and ensuring the delivery of exceptional guest experiences, you create your own success story. Because of this, Panda also offers a best in class compensation package, including uncapped profit sharing bonuses based on your growth. To prepare you for success, all Panda leaders participate in a comprehensive 6+ week Store Leadership Training Program to help build the foundation to become a high performing and inspiring Leader at Panda. The program focuses on: People Development: The ability to hire, train, coach and develop the right talent for your restaurant Guest Experience: Upholding the highest food quality and guest service standards while developing marketing acumen Financial: Ability to understand sales growth, cost management, and profit growth Kitchen Management: Ensure food safety, maintain product inventory and develop the culinary skillset to prepare all entrees at the highest level Operations: Maintain cleanliness, safety standards, and apply knowledge of all policies, procedures and practices We offer our Full-Time Management Team: Progressive Compensation Package and Excellent Bonus Opportunity 5 or more Weeks of Comprehensive Training to prepare you for success On-Going Career & Leadership Development Medical, Dental, and Vision Insurance 401 K with Company Match Paid Time Off and Paid Holidays Associate Discounts (Panda Express, Hibachi San, Panda Inn plus Theme Parks) and free meals when you work Lucrative Associate Referral Bonus Pre-Tax Dependent Care Flexible Spending Account Store Manager Pay Range: $26.23 - $27.23 / Hr + bonus (Potential earning over $100K/year) 50 working hours per week Assistant Manager Pay Range: $23.00 - $24.00 / Hr + bonus (Potential earning over $75K/year) 45 working hours per week About us: Panda Express is part of Panda Restaurant Group, the world leader in Asian dining experiences that also includes Panda Inn and Hibachi-San. At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." Guided by this mission, we are a family dedicated to creating an organization that inspires better lives for our people and our communities in which we serve. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in our genuine family environment that is uniquely Panda. Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. As America's favorite Chinese restaurant, Panda Express has close to 2,400 locations globally and continues to grow over 100 restaurants annually. * Named one of "America's Best Employers" * Great Place to Work certified * The Safest Restaurant Chain in the US during the pandemic ************************************************************************************* Job Requirements Education and Experience: Associate's degree (Bachelor's Degree above with OPT status for H1B) Minimum one to two years of Operations experience Some leadership experience Must pass Cooking Test annually Must be flexible to move to a store within a radius of 50 miles from home Work a flexible schedule, including weekends ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Work space is restricted and employees are expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees may be required to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Panda Restaurant Group, Inc is an Equal Opportunity Employer.
    $26.2-27.2 hourly 28d ago
  • Store Manager

    Akira/Shopakira.com

    Store Manager Job In Baltimore, MD

    AKIRA Store Manager In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner , and this belief can be reflected across all areas of the company. The Position Store Manager Location Towson Town Center, Towson MD Overview: AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions: Recruiting, interviewing, and onboarding exceptional employees and managers. Training, mentoring, and retaining top-tier talent to foster growth and excellence. Cultivating and maintaining a positive and energized store atmosphere. Elevating the selling culture by championing AKIRA's 5 Steps of Selling. Providing timely, constructive feedback both in real-time and through written communication. Inspiring and motivating employees and managers to perform at their best. Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards. Upholding and enforcing all AKIRA policies with consistency and integrity. Exceeding individual sales goals with enthusiasm and determination. Driving the store's daily, weekly, and monthly sales goals to surpass expectations. Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles. Qualifications: Minimum 1 year of experience in store management A passion for fashion and a keen eye for trends. An unwavering work ethic and dedication to excellence. Proven leadership skills with the ability to inspire and guide a team. Exceptional communication and organizational abilities. High motivation coupled with a proactive sense of urgency. At least one year of experience in retail management. Expertise in supervising, motivating, and effectively directing employees. Flexibility to adapt to new directions and embrace change with enthusiasm. Comprehensive knowledge of visual merchandising and superior customer service practices. Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. A collaborative mindset, fostering strong and sustainable relationships with employees and managers. Physical Requirements: Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time
    $39k-69k yearly est. 23d ago
  • Assistant Store Manager

    Communityaid

    Store Manager Job In Lancaster, PA

    **COMPANY INCENTIVE PROGRAM FOR ALL EMPLOYEES! **MINIMUM STARTING SALARY $45,000., DEPENDENT UPON QUALIFICATIONS AND EXPERIENCE! PURPOSE OF THE ROLE: Assistant Store Managers are vital, key leaders within the store and serve as acting Store Manager when the Store Manager is not present. They provide oversight for the full range of operational activities, resulting in positive experiences for both employees and customers as well as retail profitability -- all in a manner consistent with our Mission and Values. Assistant Store Managers set expectations for the proper execution of policies and procedures and respond as necessary to employee performance. Our culture assumes we can count on one another, engage with respect and professionalism, and continue our exceptional tradition of serving the public and our partners through teamwork and cooperation. KEY RESPONSIBILITIES: • Financial Oversight- of all sales activities including budgeting, processing payroll, ensuring controls and money management procedures are in place, compliance with store banking requirements, theft and shrink reduction, and successful completion and submission of all related reports. Responsible for meeting performance goals. • Operational Oversight- including: the execution of merchandising strategies; inventory processing; interfacing with all store departments with an emphasis on coordination, collaboration, and connecting; seasonal transition planning and special sales; and compliance with all existing policies and procedures. • Staffing and Employee Development- including working closely with CommunityAid administration to effectively hire, onboard, and retain employees. Employee training and development, including system-wide communication, cultural alignment, team building and guidance, and employee recognition. Communicate performance expectations and best practices, provide coaching, utilize existing performance management tools to fully engage employees. • Compliance and Regulatory Activities- Ensure compliance with all state and federal laws that apply to the company, as well as ensuring that CommunityAid policies and procedures are clearly communicated and followed by management and employees. • Facilities and Logistics - Ensure stores are a safe environment for both employees and customers. Monitor for safety and quickly address and correct unsafe work conditions as necessary. • Direct Supervision of Store Supervisors and Associates- including daily briefings, skills training, ongoing developmental coaching, and performance reviews. • Analysis and Planning- Routinely gather, analyze, and report store performance data, product and marketing intelligence, and other sources of feedback with the clear intention of using this information to adjust with agility to retail needs in order to increase sales. • Employee Engagement and Morale- Utilize a variety of communication methods and models; conduct in-store gatherings, meetings and huddles; stage special events; and utilize employee recognition to ensure associates fully understand and appreciate the work of Community Aid and their role as contributors. CORE COMPETENCIES: • Understands and adopts Servant Leadership and CommunityAid's 12 Core Behaviors • Expansive knowledge of retail operations • Effective leadership skills, including leading teams • A positive attitude • Emotional intelligence and strong interpersonal relationship skills • Strong communication abilities with an emphasis on clarity and listening • Promoting and interpreting company culture • Performance Management of Supervisors by contributing to annual performance reviews • Critical thinking and problem solving • Sound judgment • The ability to maintain confidentiality • Ability to organize and prioritize a variety of tasks while working within strict timeframes • Ability to thrive in a fast-paced environment • Planning and budgeting capabilities • Developing individuals to achieve their potential • Coaching, including performance assessment • Ability to inspire and motivate teams
    $45k yearly 11d ago
  • General Manager, Facilities

    Earth 3.5company rating

    Store Manager Job In Baltimore, MD

    Earth is bringing sustainable deathcare mainstream through advanced biotech and software, paired with a relentless customer-focus. Our initial offering is soil transformation, an environmentally-friendly alternative to burial and cremation. Over a 45-day process, we gently transform a body into nutrient-rich soil. Families choose how much soil they'd like returned - to scatter or plant - and the remainder is sent to conservation land for restoration projects. After successfully launching and building out two locations in the western United States, we are excited to begin the process of expanding our service offering to the Mid-Atlantic in 2025 to better serve families up and down the East Coast. This will further Earth's vision to offer the most sustainable deathcare option at scale, while redefining the customer experience with an industry-leading online platform and customer support. Job Description The General Manager, Facilities oversees the day-to-day operations of Earth's NOR facilities, ensuring that each location is maintaining the highest level of operational excellence and care throughout the soil transformation process. Leading a team of facility managers and operators across multiple facilities, this role is responsible for standardizing operational procedures, optimizing resource allocation, and maintaining quality and efficiency. As Earth continues to expand its reach, the General Manager, Facilities will be crucial in assisting with the opening of new facilities while upholding Earth's commitment to exceptional care and sustainable practices. Responsibilities Lead facility operations across all locations, ensuring consistent delivery of Earth's soil transformation process Partner with Science team to monitor and optimize the soil transformation process, implementing improvements as needed Guide facility leads in managing daily operations, providing mentorship and support Ensure compliance with safety protocols, environmental standards, and funeral regulations across all facilities Develop, maintain, and document standardized operating procedures across all facilities, ensuring consistent delivery of the soil transformation process Collaborate with Earth's Care team to ensure facility operations support timely soil transformation and return processes, maintaining Earth's high standards of care Drive continuous improvement initiatives focusing on operational efficiency; team training and development; and process optimization while maintaining Earth's high quality standards Manage facility staffing needs across locations, including workforce planning, shift scheduling, and resource allocation to maintain optimal operations Oversee inventory management to guarantee smooth facility operations Track and provide regular reporting on operational metrics to leadership team Build and maintain strong relationships with local partners and vendors essential to facility operations Qualifications Bachelor's degree required in any field; candidates with degrees in operations, engineering, or business disciplines are especially encouraged to apply 7+ years of operations management experience, with at least 3 years managing multiple sites Proven track record of leading teams of 10+ staff Experience working with technical teams to optimize operational processes Strong analytical and problem-solving skills with demonstrated ability to use data to drive decision-making Exceptional communication and interpersonal skills, with ability to effectively collaborate across multiple departments and all levels of the organization Experience implementing and maintaining quality management systems and standard operating procedures Available for regular travel between facilities (approximately 50-75% of time) Experience in highly regulated industries preferred Previous experience scaling operations in a growth-stage company is a plus Strong attention to detail and commitment to operational excellence Ability to thrive in a fast-paced, dynamic environment Demonstrated leadership skills with a hands-on management style Excellent organizational and time management skills Committed and excited about developing a sustainable deathcare alternative What Earth Provides Benefits: Equity; performance bonus; medical, dental, and vision insurance; paid-time-off (PTO); an opportunity to be a part of a vibrant and energized team that is working to change the landscape of the death care industry!
    $48k-89k yearly est. 3d ago
  • Assistant General Manager

    THB Bagelry & Deli

    Store Manager Job In Baltimore, MD

    THB Bagelry and Deli was built with a mission to enthusiastically share positive energy with the world. From the food we make to the conversations we have with people, our goal is to transfer our love and passion for what we do to everyone we encounter. We recognize that everyone has their own unique energy, which is why we encourage people to eat their food on their terms. Whether you want to grab a quick coffee, or comfortably linger over a bacon, egg, and cheese while chatting about your weekend plans or business, we get it and we support it. Our THB is truly Your THB. Position Purpose: We are searching for an aspiring leader who is driven, energetic, collaborative and adaptable, who has a passion for delivering an exceptional guest experience with a smile. As an Assistant General Manager, you will be the face of THB to guests and to team members, and you will lead the front-of-house team to success by coaching and keeping harmony among all team members and by providing excellent guest service at all times. If you are looking for a career advancement opportunity and if you are passionate about inspiring others, coaching and developing a team, and delivering an exceptional guest experience, then this position may be a good fit for you. Essential Functions and Basic Duties: -Be familiar with company mission and vision and transfer those values to the rest of THB family -Continuously strive to recruit, onboard develop and maintain a strong front-of-house team in order to create a great team environment, using approved interview and hiring standards -Create schedules that provide a high level of guest service and maintain quality of life for the team -Promote an exceptional guest experience, modeling the right behaviors, greeting guests, conducting table visits, and coaching the team to ensure guest satisfaction -Always be a coach and mentor, recognize high performing team members and support career advancement opportunities -Be a menu expert, knowing everything about everything, taking orders and assisting in food preparation as needed -Coach the staff to look for opportunities to up-sell to guests and to make guests aware of promotional items -Keep the Bagelry clean and safe, monitoring compliance with all regulatory standards -Control inventory for coffee, milk, chips and bottled beverages -Hold monthly Employee Development Meeting with front of house team; provide regular feedback to GM -Perform other duties and/or special projects as assigned or as required in response to ever changing business needs -Perform all the necessary tasks associated with managing the business in the absence of the General Manager What we Offer: -45 to 50 hour, 5-day work week -No late nights -Alcohol-Free Environment -Quarterly Bonus based on Results -Company Benefits to include Sick Time, 401K with company match, Health, Dental & Vision Required Knowledge and Experience: -Must be at least 21 years of age -Proven work ethic, punctual -Dedication to providing exceptional customer service -Good communication skills, and strong interpersonal and conflict resolution skills -Exceptional team building capability -Basic business math and accounting skills -Strong analytical/decision-making skills -Basic personal computer skills -Bi-lingual (Spanish) skills are a plus -1+ years experience working in food service or retail environment -Supervisory experience preferred but not required -Must have a valid drivers license and access to a personal vehicle before, during and after the workday Required Education: -High School diploma or equivalent preferred Working Conditions: This is a fast-paced, high-volume environment with access to kitchen equipment in tight quarters. Slip resistant shoes are the standard for the team. Physical Activity: Must have the ability to stand or walk for long periods of time. Bending and lifting (up to 50 lbs) are also required. THB Bagelry and Deli is an equal opportunity employer. We value a diverse workforce and an inclusive culture. THB encourages applications from all qualified individuals and does not discriminate, and will not tolerate discrimination, on the basis of race, ethnicity, color, religion, sex, pregnancy, gender, gender identity or expression, national origin, sexual orientation, age, national origin or ancestry, genetic information, political affiliation, physical or mental disability, military or veteran status, or any other protected status under federal, state or local law. Our employment decisions are solely made according to qualifications for the positions. RequiredPreferredJob Industries Other
    $43k-67k yearly est. 60d+ ago
  • Service Manager

    Slaymaker Rentals

    Store Manager Job In Washington Boro, PA

    Washington Boro, PA Act as the first line of support for our equipment rental customers, ensuring they receive prompt attention to their equipment service needs. Oversee service work, including booking jobs, assigning tasks, and monitoring service and maintenance records for rental equipment and customer machines. Provide phone support for troubleshooting and dispatch technicians for more complex issues as needed. Assist with repairs on the road and in the shop, as needed, when other technicians are not available. Create & manage service tech schedules, monitor productivity, and handle time-off requests. Ensure timely and accurate billing of customer repairs using Point of Rental (POR) software. Maintain a clean, organized, and efficient work environment in the office and on service trucks. Collaborate with the Parts and Shop Managers to order parts and coordinate weekly communication on incoming work. Provide equipment training to customers and employees, ensuring proper setup and safe operation. Join a family-oriented, team-driven company where integrity, efficiency, and dedication to service are at the core of everything we do. Established in 2007, Slaymaker Rentals is a trusted provider of high-quality rental equipment specializing in lifts, excavators, backhoes, and more. Our mission is to exceed expectations by delivering outstanding service and providing solutions that empower our customers. With a family-like, team-oriented atmosphere, we work together toward a shared vision, where integrity, dedication, and efficiency drive everything we do. We are seeking a Service Manager to oversee our service repair technicians and operations and ensure our customers receive timely and efficient service for their equipment. If you're a skilled leader passionate about quality service and team development, we'd love to have you join our team. Our Ideal Service Manager: Experience: 2-5 years as a mechanic, preferably with construction-related equipment. Previous experience as a Service Manager is a plus, but the company is willing to develop skilled mechanics for this role. Computer Skills: Proficient in Microsoft Office Suite and comfortable learning our billing software (Point of Rental). Detailed & Accurate: Ensures high-quality, precise work with strong organizational and multitasking skills with a focus on safety and quality. Excellent Communicator: Strong verbal and written communication skills with the ability to effectively interact with customers and team members. Strong Leader: Proven leadership ability with a flexible approach, capable of prioritizing tasks and managing a team. Customer-focused: Patient, professional, and personable, with excellent customer service skills. Problem-solver: Ability to assess issues, develop solutions, and make decisions. What we offer our Service Manager: $80 - $85K/year - DOE Health, Dental, & Vision Insurance 401K w/ a 3% company match Paid Time Off Paid Holidays Life Insurance Company Uniforms A family-friendly, faith-based company that values integrity and efficiency where your contributions are appreciated and your growth is encouraged. To Apply To be considered for our Service Manager position, please submit your resume in Microsoft Word or PDF format. By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts), which may be automated, to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.
    $80k-85k yearly 7d ago
  • Branch Manager

    Citadel Federal Credit Union 4.2company rating

    Store Manager Job In Lancaster, PA

    Function Citadel's Market Managers are responsible for the overall success of the branch and serve as the face of Citadel in the community. Market Managers are responsible for directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals. Through their leadership they are responsible for developing and coaching a successful sales and service team. Through quality customer interactions that exceed expectations and are rooted in the guiding principles of Citadel Class Service, incumbent will establish a solid foundation of trust with each and every customer thereby positioning Citadel as the best choice for all their banking needs. Duties and Responsibilities Develop and manage a defined market business plan to increase profitability, track performance, and revise plan to optimize performance. Manage and cultivate existing customer relationships by maintaining periodic contact to determine banking needs, financial trends, and changes in the client's condition and needs. Manage a book of clients, with emphasis on cross selling and deepening customers' relationships with the credit union through outside calling. Provide value-based customer service. Manage daily operation of the branch, including operations, sales, customer service, and security in accordance with Citadel's objectives, policies, and procedures. Responsible for the branch achieving its annual goals. Duties include coaching sales staff, developing direct marketing plans for the branch, tracking and celebrating sales success. Assure that the office meets the highest levels of service excellence and integrity through ongoing communication of the organizations strategies and expectations. Lead staff and develop career potential. Ensure that staff participates in appropriate training to perform standard sales and service delivery. Ensure business activities are conducted in compliance with all applicable laws and regulations. Conduct interviews and make hiring decisions matching the appropriate skill level to the job. Optimize resources to achieve the greatest return in sales generation and customer satisfaction. Limit branch risk to preventable losses by ensuring that all branch staff are vigilantly aware of suspicious activity and that they are current on operational changes. Make sure branch adheres to operational policies, compliance requirements and security measures. Provide sound financial decisions in conjunction with fee and interest rate reviews. Escalate exceptions to Retail Director for review. Evaluate business trends for the office and collaborate with leadership to ensure successful outcomes to business strategies. Serve as an ambassador of Citadel to enhance the reputation of Citadel in the community. Assist with customer transactions when needed, including but not limited to cash handling, inbound calls, and problem resolution. Responsible for creating a positive banking experience for office customers. Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to, successful completion of the required background checks and obtaining unique identifier from the NMLS. Remain complaint with the Bank Secrecy Act by completing annual BSA training. Other duties as assigned. Qualifications and Education Requirements Work Experience 5+ years of business development and management experience. Financial Industry experience/ Notary preferred. Notary PC literacy Ability to navigate multiple software applications Demonstrated experience with developing and executing a sales development plans. Excellent written and verbal communication and problem solving skills. Sound judgment and decision making skills. Demonstrated performance management experience. Professional appearance and demeanor NMLS Proven success in coaching and leading others Self-motivated and results driven Proven experience in growing business through existing members as well as externally Strong technology, systems skills and ability to handle different roles within the branch when needed Education Bachelor's Degree Performance Measurements Performance metrics will be established each year based on corporate and strategic goals. Work Environment The noise level in the work environment is usually moderate. Employees may experience swings in work-related demands placed upon them by members. Physical Demands While performing the duties of this job, the employee is regularly required to sit, stand, talk and/or hear for extended periods. The employee is occasionally required to walk, stoop, kneel, crouch, or bend. The employee will be regularly required to walk and move fluidly within a Retail Office or Corporate Office environment. The employee must occasionally lift up to 20 pounds. The position requires close visual acuity. Community events can occur in a variety of locations including indoors, outside, or at local employers who partner with Citadel. There is infrequent travel, unless otherwise noted. EEO Statement Citadel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, other protected status, such as race, religion, color, national origin, sex, age. We maintain a drug-free workplace and may perform pre-employment substance abuse testing. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $47k-64k yearly est. 5h ago
  • Part Time Retail Store Assistant Manager

    Blick Art Materials 4.5company rating

    Store Manager Job In Baltimore, MD

    Your Role... By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Assistant Manager will lead their team to fulfil Blick's commitment to our customers, the Arts, and our local communities. Responsibilities include, Direct and oversee the overall operations of the retail location. Increase sales volume, upholding customer service values, develop and maintain customer and school relationships, maintain proper stock levels, maintain inventory replenishment orders, special orders, and factory direct drop shipping orders. Assists the Store General Manager with the House Account Program including, but not limited to, processing House Account orders, contacting Account customers, and maintaining customer relationships. Oversee all aspects of inventory such as: Vendor Direct and Special Orders, Min/Max Changes, Inventory Adjustments, Weekly Cycle Counts, Store Transfers, RTVs, and shipment processing. Maintain company POGs, display and signage compliance, cleanliness standards, and supply orders. Pre-Inventory coordination of store including creation of store map, section labeling, pre-count assignments, product bundling, labeling all non-scan product, staff assignments for inventory, completion and transmission of all post inventory count forms. Ensure compliance to all Loss Prevention and Safety measures, Dick Blick Company Policies and Procedures, and operational controls. Shift supervision, including opening and closing the store, managing payroll, creating weekly schedule, staff tasks and duties assigned on a daily basis. Interview candidates for open non-exempt associate positions. Solve associate issues in partnership with other members of management. Execute the training of all store associates on Blick Onboarding Training, Sales Training Program, promotional events, and Featured Products. Communicate and maintain daily, weekly, and monthly sales goals for all associates. Coordinate marketing programs at store level along with ensuring compliance to National Marketing programs. Understand and manage the financial well-being of the store using the annual budget and monthly Profit & Loss reports. Oversee ordering of store supplies through retail purchasing and monitor expenses. General Requirements: Ability to work both independently and in a team environment. Excellent Communication Skills. Willing and able to relocate for future opportunities if required. Is willing and able to work a minimum of two nights per work week. Must close Friday and Saturday a minimum of one weekend per accounting period, minimum of one Sunday per accounting period. Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business. Regular attendance in accordance with the attendance policy. Competencies: Elevates Service Standards Leadership Champions Core Values People Operations Supervisory Responsibility: The Assistant Manager directly and indirectly supervises personnel within their store location. Physical Demands: Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules. Prolonged walking, standing, and climbing ladders. Travel: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. Qualifications: High School Diploma, College preferred but not required. One year of previous retail management experience or one year of employment with Blick. Demonstrated superior sales performance throughout career. Computer literate, including Microsoft Word and Microsoft Excel. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice. Pay Rate: The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations. $19.00 - $21.00 per hour + Sales Incentives Benefits Include 401K & Profit Sharing Plan Incentive Bonus Plans Paid Time Off Employee Discount Who we are... Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States. Our Mission... At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.
    $19-21 hourly 4d ago
  • Assistant Store Manager

    DTLR, Inc. 4.3company rating

    Store Manager Job In Coatesville, PA

    The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees. Responsibilities Build effective relationships with associates, peers and supervisor to develop a high performing team Analyze reporting and business trends to make strategic decisions to drive results Directly supervise the business, ensuring, and maintaining high quality standards Consistently assess and provide ongoing performance feedback to all levels of team members Qualifications Minimum high school education or equivalent 2+ years' of retail or equivalent management experience Strong verbal or written communication skills
    $35k-43k yearly est. 15d ago
  • General Manager

    Whsmith North America

    Store Manager Job In Baltimore, MD

    The primary duty of the General Manager is to ensure that the stores are operating in compliance with the company standards daily. The General Manager reports to the District Manager and is responsible for overseeing a designated store and managing 10 stores within Baltimore/Washington International Airport. Job Responsibilities Responsible for managing sales, shrink and all controllable expenses. Manages execution of all company initiatives. Effectively & proactively recruits and develops store teams. Manages team to ensure progressive improvement of store performance. Builds positive morale in area. Partners with property management and maintains continuous communication. Complies with all company Policy and Procedures and holds teams accountable for the same. Utilizes performance appraisals and continuous coaching effectively to develop management. Ensures that the management and sales staff is trained and developed to meet company expectations. Maintains well documented financial controls and accountability. Ensures that a clean, fresh, and orderly store environment is maintained. Effectively communicates with District Manager regarding any employee issues. Collaborates with buying team to ensure inventory and stock levels are in line to maximize business. Oversees the effective merchandising of inventory. Establishes and builds relationships with their respective properties. Other duties may be assigned. Job Requirements Related experience and/or training; or equivalent combination of education and experience. Bachelor's degree preferred, High School diploma required. 3 years + experience in multi-unit leadership in a retail environment. Understands and can speak to Retail Math including all KPI's Basic knowledge of Microsoft Office Suite Passion for phenomenal customer service and is results/goal oriented Strong verbal and written communication skills. Comfortable managing a team and highly self-motivated. Organized, detail oriented, and strong time management skills.
    $50k-97k yearly est. 24d ago
  • General Manager - Chick-fil-A

    Applegreen (Us) Welcome Centers 4.5company rating

    Store Manager Job In Pedricktown, NJ

    Earn - $60K - $70K Competitive Pay and Great Benefits! We build our business through our people. Now Hiring at Clara Barton Travel Plaza M47 Clara Barton Ln Penns Grove, NJ 08069 Join our amazing team and come grow with us! What We Do At Applegreen, we Refresh Travelers on their Journey…. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more. Our Core Values Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other. • Our customers and communities are at the heart of everything we do. • We value and develop our people. • We are driven by pace, passion and performance. • We seek opportunities and embrace change. Benefits • Flexible Schedules • Medical/Dental/Vision Insurance • Paid Time Off • 401 (k) with Company Match • Earned Wage Access - Pay on Demand • Education Assistance • Employee Referral Bonus • Meal Discount • Pet Insurance What you'll Do: As the General Manager of a quick service restaurant (QSR), you will be responsible for managing the overall day-to-day operations and profitability of a food and beverage concept located inside of a travel plaza on a major highway. This position is charged with operating an assigned quick service restaurant (QSR) and leading a dedicated team that achieves or exceeds the targeted financial and performance metrics. • Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards. • Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting. • Ensure the QSR consistently meets or exceeds brand standards and food safety requirements. • Foster an engaging work culture of learning, development, and recognition. • Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels. • Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team. • Monitor and enforce cash handling policies and procedures. • Ensure compliance with company policies & procedures along with local, state, & federal laws. • Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships. • Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance. • Maintain seamless, cooperative relationships with business partners, vendors, and the communities. What Applegreen requires from you. • Ability to operate in and lead a team in a fast-paced environment. • Demonstrates team management, delegation and issue resolution skills and the ability to multi-task. • Uses judgment and discretion to resolve less routine questions and problems. • Proven ability to drive profitable growth while improving customer and associate satisfaction. • Proficient computer skills. • ServSafe Certification Preferred • High school diploma or general education development (GED) equivalent • 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant • Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays. • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation. • Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds. • Occasionally attend meetings or travel to support other locations. We strive to do great things for each other, our customers, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, whatever you're pursuing - a new challenge, a sense of belonging, or just a great place to work - Applegreen is for you! Interested Candidates please send your resume. Applegreen Come grow with us! Applegreen is an EEO Employer Drug Free Workplace
    $60k-70k yearly 22d ago
  • Assistant Store Manager

    Goodwill Monocacy Valley 3.8company rating

    Store Manager Job In Hampstead, MD

    721 Hanover Pike Unit 101 Hampstead Maryland, 21074, Starting Pay: $50,958 per year is eligible for a monthly bonus, based on performance goals. We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities. Position Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Monocacy Valley and its affiliated entities (Goodwill of Central and Northern Arizona) to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Serves as a Goodwill ambassador to the community. Leads the day-to-day operations of the sales floor. Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities. Acts as a key holder for the store, closing shift manager, and backup to the Store Manager. Processes complex sales transactions, including customer returns. Ensures that Team Members are operating per company standards and procedures. Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes. Transfers to different stores at any given moment due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management required One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K (Immediate participation upon hire) Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ******************************************** ) to learn how to report it.
    $51k yearly 4d ago
  • Assistant Manager

    American Bread Company 4.3company rating

    Store Manager Job In West Chester, PA

    Come Join Panera Bread an industry leading, award winner! We are committed to maintaining the standards that make Panera Bread special including fresh food, welcoming environment, exceptional service, and safety and sanitation. About the Assistant Manager position: Our Assistant Managers play an integral role in the success of their Café. Responsibilities include coaching and training café associates, managing the café financials through labor and food costs, keeping the team enthusiasm and motivation high so that our guests are sure to enjoy a warm Panera Bread experience. Responsibilities include, but are not limited to: Oversee all aspects of the dining experience for guests including food preparation and presentation, café cleanliness, ambiance, and overall café warmth. Manage all financial aspects of the café including both food and labor costs. Assist the General Manager is selection, hiring, training, and development of café associates. Maintain a safe and healthy environment by following all safety and sanitation standards and procedures. We are looking for: 2+ years restaurant/retail management or supervisory experience Basic food safety understanding and practice Must be 18 years old Must have reliable transportation Must have open availability Additional benefits of joining: Competitive pay Bonus Potential (Monthly) Medical, Dental, Vision, Disability and Life insurance benefits 401(k) plan Paid vacation Free Employee Meals
    $41k-67k yearly est. 11d ago
  • Store Manager

    Royal Farms 4.5company rating

    Store Manager Job In Essex, MD

    ROYAL FARMS - STORE MANAGER About the Company: Royal Farms is a fast-growing, family-owned company operating over 300 stores across Maryland, Delaware, Virginia, Pennsylvania, New Jersey, West Virginia, and North Carolina. We take pride in delivering fresh, high-quality food, essential convenience items, and fuel to our customers-all with a focus on speed, service, and hospitality. We are looking for motivated, results-driven leaders to join our team! Our Store Leadership positions offer a dynamic and rewarding career path in a fast-paced retail and food service environment. About the Role: This job contributes to Royal Farms success by leading a team of Associates to create and maintain a positive experience for our customers. The Store Leader is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a substantial portion of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store. Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence. Duties and Responsibilities: Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service) Adhere to the execution of established Royal Farms rules, policies, procedures, and systems Support and follow all safety and loss prevention initiatives Assemble an effective retail team through recruiting, training, and development Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals. Develop a strong management team through succession planning using the internal promotion process Implement a strategy to maintain operational excellence and consistency in store cleanliness, food safety, merchandising, and “just-in-time” replenishment Monitor and analyze business processes and results to profitably achieve Royal Farms goals Adhere to company policy for checking in external and internal vendors Ensure the proper execution of all Royal Farms marketing programs Connect with the community in which we operate to establish positive relationships Provide leadership to their retail team members that ensures a pleasant customer service experience Ensures adherence to applicable wage and hour laws for nonexempt Associates and minors Conduct meetings with retail team members and encourage on-going open communication, feedback and follow-up Communicates clearly, concisely and accurately in order to ensure effective store operations Resolution oriented in all Employee Relations activities Recognize employees that adhere to the company's standards Ensure the compliance of Royal Farms' policies, procedures, and systems (people, safety, assets, cash, etc.) Complete other tasks as assigned Qualifications: Have consistently demonstrated strong leadership skills Possess strong written, verbal, and interpersonal communication skills Possess strong supervisory and organizational skills Have at least 2 years' fast food/retail management experience Have earned a high school diploma or GED 2-year college degree preferred Utilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skills Food Safety Certification preferred Be at least 18 years old Must be able to travel as required Must be available to work all shifts, weekends, and holidays based on business needs As you will be training employees who are required to lift and bend, you should be able to lift, bend, and stand as many as eight hours per day Be able to lift and carry 50 lbs Pay Range and Compensation Package: $58,000 - $78,000/ year *Based on experience/location Equal Opportunity Statement: We strive to foster an environment that encourages collaboration, embraces different perspectives, and supports personal and professional growth. Our goal is to ensure that everyone has equal access to opportunities and resources, enabling us to build a stronger, more inclusive community together. Apply Now at Royal Farms Careers
    $58k-78k yearly 7d ago

Learn More About Store Manager Jobs

How much does a Store Manager earn in Havre de Grace, MD?

The average store manager in Havre de Grace, MD earns between $30,000 and $90,000 annually. This compares to the national average store manager range of $30,000 to $73,000.

Average Store Manager Salary In Havre de Grace, MD

$52,000
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