Store Manager Jobs in Harvey, IL

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  • Customer Service Manager

    MPEA 3.9company rating

    Store Manager Job 16 miles from Harvey

    Job Title: Customer Service Manager Reports to: Technology Sales & Services Manager Job Type: Full-Time FLSA: Exempt The Customer Service Manager for the Technology Sales & Services department is responsible for assisting Customer Service Managers and Technology Sales & Services Managers as needed with customer service duties related to internet and technology services for exhibitors and/or show management. Key responsibilities include: · Assists in answering incoming customer calls and offers resolution to customer problems, acting as a source of information for customers in resolving their complaints. · Assists in performing event preparation duties, including making calls to customers, marking and coloring floor plans and preparing flyers. · Assists in setting up a Service Desk including organizing inventory, connecting all equipment, operating all Service Desk equipment. · Assists in performing all floor duties including preparing soft sheets, distributing all event materials, interacting with customers and trade foreman, reading floor maps/prints, identifying problems with troubleshooting event floor and communicating effectively with Service Desk/Show Management. · Assists in performing invoicing and collection, resolving disputes and unfavorable survey results, proper handling of payments received and closing out of event as needed and/or directed. · Assist in performing desk duties, including operating all equipment, identifying floor ports and services available by building. · May act as a lead on small shows. · Performs other duties and assignments as requested. Qualifications: · 1-3 years' experience in a customer service/hospitality role · High School diploma or equivalent. Bachelor's degree in business related field preferred. · Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment and hospitality industries. · Demonstrated ability to work with customers to answer questions and handle concerns or disputes in an empathetic and positive manner. · Ability to work event nights, weekends and holidays as required. · Basic understanding of telecommunications, internet services and other event related technologies preferred. · Proficient in MS Office Suite. Previous use and proficiency with Ungerboeck Event software preferred. · Excellent verbal, written and communication skills. NOTE: Selection will be based on an evaluation of applicants' training, skills and experience. Pay $55,000 - $65,000 Job Type Full-time Shift Schedule Days may vary; based on business demands Work setting In person office environment Benefits: Dental Insurance Health Insurance Life Insurance Vision Insurance Long-Term Disability Insurance Deferred Comp & Matching PTO “EQUAL OPPORTUNITY EMPLOYER”
    $55k-65k yearly 4d ago
  • Customer Service Manager

    Ascendhire

    Store Manager Job 16 miles from Harvey

    Operations Manager /Customer Service Manager Metals/International Conglomerate Chicago, Ilinois Location-Hybrid $85000-100,000 + Bonus/Great Benefits! This position is responsible for managing and monitoring inside sales staff involved in the Import and domestic trading business as well as the Value Added/Demand Chain Management Business - including activities such as customer service, inventory management, invoicing, accounts payable, compliance, contracts and management reporting. The incumbent may also be responsible for administration of incumbent's own business transactions. POSITION RESPONSIBILITIES Sets principle goals and job descriptions for team members, and regularly monitors, evaluates and provides feedback on staff member's performance (i.e. customer service and documentation). Assesses ongoing staffing needs. Trains and assigns mentors to new staff members. Develops and implements strategic plans to improve customer service and accommodate corporate goals. Monitors work and deliverables of the group and deals with issues as needed. Ensures that work is performed and completed in an efficient and timely manner and meets customer needs and corporate quality standards. Provides input and makes decisions on issues related to standards. Prepares or oversees preparation and presents periodic reports on inventory positions, inventory turns, recent shipment trends, business trends, service trends, system needs, inventory reconciliation updates. Assists Sales Administration staff with maintaining relationships. Investigates and assists in resolving customer complaints and issues. Assigns accounts to Sales Administration staff based on forecasted customer business activity and monitors staff workload - adjusting as necessary. Keeps abreast of all trends, new products and general economic conditions in the industry. May be responsible for researching a price structure which requires analyzing production and transportation costs in relation to the selling price. Assures completion of all documentation in accordance with SOP's and compliance requirements. Participates in projects as needed. REQUIRED SKILLS/COMPETENCIES: Knowledge Areas: Ability to organize, assign, schedule, manage and report on the work of the group Strong customer service orientation Ability to understand basic accounting principles Ability to document the functions, policies, workflows and standards of the group Ability to deal effectively with people in various job capacities Strong managerial skills (experience or aptitude for) Excellent problem-solving and communication skills Excellent project coordination skills, ability to manage multiple projects simultaneously Technical / Communication Skills: Bachelor's degree or equivalent experience Strong knowledge of computer software applications Microsoft Windows & Office suite - Excel, Word, and Outlook Excellent written, oral communication and organizational skills required Excellent project coordination, organization and leadership skills Strong communication and technical skills Team oriented and self starter Must be able to manage multiple projects under time constraints Experience with a top-tier multi-national trade services organization Experience: Minimum five (5) years' experience or a combination of training and experience which indicates the ability to do the job Experience in corporate databases Experience in SAP environment preferable
    $40k-73k yearly est. 17d ago
  • Customer Service Manager

    Uptive Manufacturing

    Store Manager Job 49 miles from Harvey

    UPTIVE, an innovative and advanced provider of Industry 4.0-related quick-turn custom manufacturing services with a comprehensive suite of both additive and traditional manufacturing technologies, is actively seeking a Manager of Customer Service & Account Management at UPTIVE's HQ in Libertyville, IL. As the Manager of Customer Service & Account Management, you will lead a team of on-site and remote Customer Service Account Managers to ensure our valued customers receive seamless experience throughout all stages of the customer journey by acting as an ambassador for UPTIVE's differentiated service model. The Manager of Customer Service & Account Management will work closely with the Director of Sales Operations and other functional leaders, as well as commercial leaders across the platform, to design and execute a best-in-class customer support and development strategy that fosters customer relationships, enhances satisfaction, and drives business growth. The ideal candidate will possess strong communication skills, leadership capabilities, keen attention to detail, and the ability to work efficiently in a fast-paced environment. This person should be solution-oriented and eager to learn a complex business. Responsibilities: · Lead a team of on-site and remote Customer Service Account Managers to provide proactive and exceptional customer service for UPTIVE customers. · Manage day-to-day operations and all escalated matters, in partnership with the Sr. Customer Service Account Managers, for the Customer Service Account Management team. · Lead, coach and develop Customer Service Account Managers on an ongoing basis to ensure that all employees succeed in meeting individual performance and development goals. · Partner with executive leadership to implement standard operating procedures and continuous process improvement for customer service operations. · Assist customers with escalated inquiries regarding product and service, ensuring a high level of satisfaction and resolution. · Communicate effectively with team members and customers to resolve issues promptly. · Collaborate with executive leadership, sales, and/or other departments to resolve ongoing customer issues, streamline customer processes and improve overall efficiency. · Develop, participate in, and lead training sessions to enhance product and process knowledge and service skills. · Model and provide outstanding customer support via phone, email, and occasional in-person meetings. · Resolve customer conflicts and handle escalation procedures, as needed. · Record, log, and track all customer service-related data for accurate reporting in UPTIVE ERP and CRM systems. · Deliver weekly, data-driven reports to department and executive leadership teams. · Other duties as assigned. Qualifications: · Education: Bachelor's degree in business, engineering, manufacturing, or related field (preferred). · Minimum of 1 years' experience in rapid manufacturing or a similar sector. · Minimum of 5 years' experience in customer relationship management / customer service. · Minimum of 3 years' experience in a team leadership and/or development role. · Familiarity with additive and traditional manufacturing processes, industry norms, techniques, and best practices. · Attention to detail and ability to manage multiple customers simultaneously. · Problem-solving mindset and ability to thrive in a fast-paced, dynamic environment.
    $40k-73k yearly est. 9d ago
  • Moving & Storage Operations Manager

    Alchemy Global Talent Solutions 3.6company rating

    Store Manager Job 16 miles from Harvey

    Moving & Storage Operations Manager - Chicago, IL Become a Moving & Storage Operations Manager for a top moving and relocation company in Chicago, Illinois! In order to guarantee smooth residential and business relocations, you will be in charge of logistics, personnel management, and operational effectiveness. For a meticulous professional with moving industry experience, this is a great chance to boost client satisfaction and operational performance. What You'll Be Doing: Oversee daily operations to guarantee efficiency, safety, and excellent service in all moving activities. Manage staff scheduling by allocating team members to jobs while increasing efficiency and lowering costs. Dispatch staff, assign daily tasks, and troubleshoot unexpected issues. Supervise warehouse operations, including tracking shipments and maintaining seamless storage procedures. Manage all aspects of HR, including hiring, disciplinary actions, and terminations. Enforce safety policies to ensure adherence to legal and operational norms. Monitor key performance indicators (KPIs) to ensure profitability and operational success. Collaborate with executives to create strategic plans for continual process improvement. Effectively communicate with clients and staff to resolve service difficulties. Ensure that all moving equipment and vehicles are well-maintained and meet safety requirements. To maintain company standards, conduct frequent employee training and meetings. Keep accurate records and reports on operational performance. What We're Looking For: Prior experience in the moving and relocation industry is essential. Strong problem-solving skills and the capacity to make sound decisions under duress. Ability to function autonomously in an autonomous setting. Management of different teams requires excellent leadership and communication abilities. Excellent attention to detail and organisation skills. A bachelor's degree is strongly preferred, with a business-related major a plus. Proficiency with Microsoft Office applications such as Word, Excel, and email. Interested? Reach out to Alchemy Global Talent Solutions today!
    $63k-107k yearly est. 8d ago
  • Operations Manager

    Simco Electronics 4.1company rating

    Store Manager Job 28 miles from Harvey

    Manage day-to-day operations of a commercial calibration and repair laboratory, to meet and exceed customer requirements and company objectives. Responsibilities include technical operations, customer service, shipping & receiving, quality representatives, and drivers. This includes direct interaction with customers, corporate personnel, and sales personnel. Act independently to determine methods and procedures for new assignments and may guide the activities of other employees. Use ability as a skilled specialist to contribute to development of concepts and techniques, and to complete tasks in creative and effective ways. Work on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Operations Managers have supervisors as direct reports, in addition to other non-exempt employees. Responsibilities and Duties 1. Serve as a leader and set an example of embodying the principles of SIMCO's Mission in Service. 2. Manage laboratory operations to budgeted financial objectives with Profit and Loss(P&L) responsibilities. 3. Manage and control key variable expense accounts, technical and administrative staff. 4. Maintain appropriate levels of accreditation and scope as defined by management; enhancement and expansion of the laboratory scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System). 5. Instill operational process efficiency to reduce costs and provide technical support for sales and operational efforts. 6. Manage service performance of the laboratory to corporate objectives and assist technical staff in the analysis and resolution of complex problems commonly found in TMDE. 7. Manage the laboratory assets to maximize the utilization and leverage of assets. Ascertain lab capabilities and increase where relevant. 8. Support the Regional Director/VP in key initiatives and projects. 9. Recommendation for asset acquisition with appropriate justification. Qualifications 1. Experience managing a technical service group at a company in a relevant or comparable industry. 2. At least 10 years experience in the Calibration and Repair industry with formal experience in Physical Dimensional, RF/Microwave and general test equipment calibration. A formal PMEL or equivalent technical training is highly desirable. 3. At least 4 years experience as a supervisor/manager. 4. At least 2 years of proven P&L management experience and lab budget creation. 5. Excellent oral and written communication skills. 6. Knowledge of MS Office applications. 7. Ability to manage and motivate employees. Physical Demands Must be able to lift to 45 lbs. without assistance. Occasional standing and bending are required. Working Environment Work primarily in a laboratory or manufacturing environment at a SIMCO location and or customer sites. Travel may be required to other domestic and possibly international locations. What We Offer Full-time, exempt position, sign on bonus eligible Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health, childcare spending accounts and tuition reimbursement Paid time off with vacation, sick and holiday leave SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. About Us SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics please site our home page at: ***********************
    $61k-104k yearly est. 9d ago
  • Cluster Operations Manager

    Corecruitment Ltd.

    Store Manager Job 16 miles from Harvey

    Cluster Operations Manager - Chicago, IL - Up to $160k + Bonus Our client, a prestigious upscale hotel group, is seeking a Cluster Operations Manager to oversee the seamless operation of four properties. This role requires a dynamic leader with a passion for hospitality excellence, ensuring top-tier guest experiences while driving operational efficiency. It's an exciting opportunity to manage multiple locations, optimize performance, and elevate service standards across the portfolio. Perks Competitive Salary between $140,000 and $160,000 Achievable bonus scheme Extended benefits, 401k and PTO What they are looking for: Proven experience managing multiple properties within hotel operations. Strong attention to detail with a focus on operational excellence. In-depth understanding of NOI profitability, budgeting, and financial performance. Proficient in computer systems, with preferred experience in hotel information systems. If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!
    $140k-160k yearly 29d ago
  • Second Assistant Store Director

    Tony's Fresh Market

    Store Manager Job 12 miles from Harvey

    At Tony's Fresh Market, how we work is defined by shared values that include absolute integrity, respect, and collaboration. But it's more than that, it's smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities. POSITION SUMMARY: Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with employees, vendors, buyers, and district directors. Supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices. What you'll do... Drive the financial performance and sales of the store by reviewing and evaluating P&L (Profit & Loss) statements; Manage and assist in budgeting, forecasting and controlling expenses to confirm they are indexed to sales; Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved. Model and demonstrate exceptional customer centered standards to store associates by following and training the Clean, Fast, & Friendly service model; Manage, support and ensure customer needs, complaints, and issues are successfully resolved; Develop and implement action plans to correct deficiencies; Provide process improvement leadership to ensure a high-quality customer experience. Lead management team effectively by touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; Introduce and lead company change efforts; and providing clear expectations and guidance to implement business solutions. Qualifications/Requirements: High school diploma/GED, 3-5 years in supermarket industry and completion of management training program, or equivalent combination of education/experience Effective leadership, interpersonal communication, and customer service skills Ability to work in a fast-paced environment; strong time management skills Sound judgement/problem solving and decision making skills Ability to create operating budgets/financial forecast Comprehensive knowledge of store operations and human resource functions Full-time benefits: 5 day work week Bonus potential of 10k a year 401K with up to 6% of pay match (invited to enroll after a year) Health, Vision, and Dental Insurance (invited to enroll after 60 days worked) Paid vacation and 2 personal paid days Main Holidays OFF and paid Required Travel: open to transfer to any Tony's Chicagoland location Position Type: salaried employee IMPORTANT DISCLAIMER NOTICE The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change. Disclaimer: Pay scale $22.00 - $22.00 The pay scale above is the hourly wage range that the Company reasonably expects to pay for this position. *Manager roles have a bonus target potential paid out quarterly based on company results/metrics. Within this range, individual pay is determined by location and other factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. The Company offers competitive medical, dental, vision, and supplemental benefits to its team members. Team Members are also able to participate in the company's 401k plan that includes a safe harbor match. This information is provided to applicants in accordance with IL Senate Bill HB2139 and state and local minimum wage standards.
    $51k-62k yearly est. 28d ago
  • Gateway Operations Manager

    Shein

    Store Manager Job 16 miles from Harvey

    Job Title: Gateway Operations Manager Reports to: Director, Transportation Job Status: Exempt, Full Time SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future! Position Summary The Gateway Operations Manager oversees Sortation Center (3PL) operations and manages First, Middle, and Final Mile supplier operations within the gateway. This role is responsible for supplier performance, process improvements, and operational efficiency while representing corporate leadership in the field. Key areas of ownership include root cause analysis, KPI management, supplier relationships, and project execution. Job Responsibilities Oversee 3PL Sortation Center operations in Vernon, CA, ensuring efficiency, compliance, and performance. Manage First, Middle, and Final Mile supplier operations, ensuring seamless execution and performance optimization. Track and improve key metrics: On-Time Performance (OTP), Sortation Throughput, Dwell Time, and Cost per Unit. Conduct root cause analysis (RCA) and develop corrective action plans (CAPs) to drive operational improvements. Lead daily/weekly business reviews (WBRs), providing insights and action plans to leadership. Build and maintain strong supplier relationships, meeting weekly to drive accountability and performance. Implement process improvements and new programs, focusing on efficiency, cost reduction, and scalability. Represent corporate leadership onsite, ensuring alignment between strategic initiatives and operations. Job Requirements Bachelor's degree in Logistics, Supply Chain, Business, or related field preferred. 5+ years in transportation, logistics, or supply chain operations. Experience managing Sortation Centers (3PL) and supplier networks. Strong analytical skills in KPI tracking, RCA, and performance management. Expertise in supplier negotiations, process improvement (Lean, Six Sigma), and project management. Proficiency in TMS, data analytics tools, and reporting dashboards. Pay Annual Base: $ 80,500-127,600 Work Environment Onsite role at 3PL Sortation Center Weekly supplier meetings as per standard cadence. May require evening, weekend, or on-call availability
    $80.5k-127.6k yearly 26d ago
  • Plant Operations Manager

    Lincoln Search Consultants, Inc.

    Store Manager Job 39 miles from Harvey

    We are seeking a seasoned and dedicated Plant Operations Manager to lead our Plastic Extrusion manufacturing facility. The ideal candidate will be responsible for ensuring the efficient production of goods while upholding high standards of quality and safety. This role requires strong leadership skills, a deep understanding of manufacturing processes, and the ability to drive continuous improvement initiatives. Key Responsibilities Operational Management: Oversee daily plant operations to ensure production targets are met efficiently and effectively. Team Leadership: Lead, mentor, and develop a team of supervisors and operators to foster a positive work environment. Safety and Quality Compliance: Implement and monitor adherence to safety protocols and quality standards throughout the production process. Data Analysis: Analyze production data to identify areas for improvement and implement solutions to enhance productivity. Cross-Department Collaboration: Schedule production work orders and collaborate with other departments such as maintenance, quality assurance, and supply chain to optimize operations. Budget Management: Prepare and manage budgets, ensuring cost-effective use of resources while maintaining product quality. Performance Evaluation: Conduct regular performance reviews and provide feedback to team members to support their professional development. Product Development Support: Communicate with sales on feasibility and pricing of new products, and assist in designing parts and extrusion tooling. Qualifications Education: Bachelor's degree in Engineering, Business, or a related field. Experience: Minimum of 4 years of plant/production management experience in a fast-paced 24/7 environment, preferably within the plastics industry. Technical Skills: Strong understanding of plastic extrusion processes, materials, and equipment. Experience with ERP systems is a plus. Leadership: Proven ability to lead and develop teams, with excellent communication and interpersonal skills. Problem-Solving: Strong analytical skills with a focus on continuous improvement and operational efficiency. Certifications: Lean Manufacturing and Six Sigma certifications are advantageous. Work Environment This is a full-time position. Weekend, overtime, and evening hours may be required depending on business conditions. The role involves working in a manufacturing environment with exposure to fumes, airborne particles, and moving mechanical parts. Proper personal protective equipment (PPE) is required. Physical Demands Ability to occasionally lift and/or move up to 50-75 pounds. Frequent standing, walking, stooping, bending, kneeling, and crouching. Frequent use of hands and fingers to handle, reach, or feel and manipulate objects or controls.
    $62k-102k yearly est. 29d ago
  • Landscape Maintenance Field Operations Manager

    Creekside Outdoor Living

    Store Manager Job 21 miles from Harvey

    We are an industry leader known for our exceptional service, and we are looking for a dedicated Field Operations Manager to help drive our success. Why Join Us? We offer one of the best compensation packages in the business, which includes: Performance-based bonuses 401(k) plan with company match Weekly pay Comprehensive health insurance Paid time off for vacation and sick leave Paid holidays Company vehicle Opportunities for professional development and tuition reimbursement As the Field Operations Manager, you will play a key role in overseeing field teams, ensuring top-tier service delivery for our clients. This role involves managing team performance, upholding safety and compliance standards, overseeing materials and equipment, and maintaining client satisfaction. Primary Responsibilities Recruit, train, and lead field crews for both seasonal and year-round operations Partner with clients to understand and address their service needs Organize daily crew schedules, dispatches, and deliveries of materials and equipment Review and approve crew timesheets to meet weekly payroll deadlines Enforce safety protocols and lead weekly safety discussions Develop and implement efficient workflows to improve team operations Work closely with Client Account Managers and Branch Managers to address service requests Take on additional duties as needed to support business goals What We're Looking For: A minimum of 3 years of experience managing crews Solid knowledge of landscape management practices Hands-on experience with lawn care, horticulture, and landscape maintenance A valid driver's license and ability to meet our driver eligibility criteria Excellent verbal and written communication skills Strong organizational and multitasking abilities Flexibility to work varied hours, including occasional weekends Bi-lingual is a plus Physical Demands Ability to sit or stand for extended periods Regular use of computers and mobile devices Frequent walking on job sites Occasional bending, stooping, and lifting up to 50 pounds Job Type: Full-time Pay: $65,000.00 - $75,000.00 per year
    $65k-75k yearly 30d ago
  • Area Operations Manager

    Amata Law Office Suites

    Store Manager Job 16 miles from Harvey

    Operations Area Manager About Us: Amata is a Full-Service Administrative Solution for Legal Professionals. We are a fractional support services company providing professional service firms with flexible staffing solutions and alternative office options. Our promise is to strengthen business operations, through structure, people, and services. Our vision is to support more law firms with flexible office and staffing options than any organization in the world. Job Summary: The Operations Area Manager will be responsible for managing and optimizing operations across multiple locations within the Chicagoland area. This role requires a strategic thinker with strong leadership skills, a passion for developing team members, and the drive to succeed in a world-class operation. Responsibilities will include the following: Area Management: Oversee center operations across multiple locations, ensuring client satisfaction, efficient workflows, a positive working environment for all employees, and a clean and organized work environment. Client Communication: Work with staff to communicate effectively with clients, ensuring client satisfaction. The person in this position will be responsible for managing and closing prospect leads and for expanding services to existing clients through the center teams. Team Leadership: Lead, mentor, develop, and inspire a team of managers, supervisors, and staff, fostering a positive and productive work environment and help develop a winning company culture. Performance Monitoring: Monitor, analyze, and manage to target performance metrics, identify trends, areas for improvement, and recognize employees for work well done. Budget Management: Manage assigned budgets, making sure staff billing is accurate and complete and vendor costs are managed within budget. Vendor Coordination: Work with existing vendors to hold them accountable to contracted services and seek out new vendors when needed. Stakeholder Collaboration: Collaborate with cross-functional teams and stakeholders to achieve organizational objectives and drive continuous improvement. Reporting: Prepare and present timely reports and performance data on operational performance, including key performance indicators, to senior management. Ideal candidates possess the following skills: Leadership Skills: Proven leadership and team management skills, with the ability to inspire and motivate teams, creating a positive and productive work culture. Analytical Skills: Experience with analytical and problem-solving, with a focus on data-driven decision-making. Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly in person, on the phone and through written communication. Interpersonal Skills: Demonstrable experience bringing teams together to work on projects and support each other. Adaptability: Ability to thrive in a dynamic and fast-paced environment, with a proactive and flexible mindset. Technical Proficiency: Proficiency in using relevant software and tools for operations management. Critical Thinking Skills: Able to objectively question, analyze, interpret and evaluate issues before forming a judgment. Resilience: Ability to bounce back from setbacks and challenges. Requirements: Access to reliable transportation to travel between locations Have a valid and current Notary Stamp or the ability to become a Notary within six months of hire Experience: Minimum of 5 years of experience in operations management, with a proven track record in a leadership role. Education: Bachelor's degree in business administration, Operations Management, or a related field or equivalent work experience.
    $32k-48k yearly est. 17d ago
  • Restaurant General Manager

    Horizon Hospitality Associates, Inc. 4.0company rating

    Store Manager Job 16 miles from Harvey

    Seeking a passionate and experienced General Manager to lead the team at an upscale casual dining establishment in downtown Chicago, IL. If you have late-night experience and enjoy a popular, trendy, upscale atmosphere where you can be the life of the party and collect a paycheck, this could be a perfect fit for you! We are looking for a strong leader who can be firm but fair and enjoys building rapport with guests. There is also a significant opportunity for advancement and growth - including an opportunity to become a partner! Annual Compensation: $95,000 - $100,000 base + 40% bonus potential + comprehensive benefits package General Manager Qualifications: 5+ years of experience in full-service restaurant management Energetic and hospitality-minded personality Reliable and able to work when needed. Strong leadership and communication abilities, with a talent for motivating and developing teams Expertise in supervising staff and filling in where needed Ability to work in a fast-paced environment while maintaining composure and attention to detail If you're interested in learning more about this wonderful opportunity, please apply today with an updated resume. Only qualified candidates will be contacted.
    $95k-100k yearly 7d ago
  • Business Manager - part-time

    Donna Mondi Interior Design

    Store Manager Job 16 miles from Harvey

    About Us: Donna Mondi Interior Design, recognized as one of the "Top 100 Designers in the World" by Andrew Martin, is a premier interior and product design firm with offices in Chicago and Denver. Led by the talented and experienced interior designer Donna Mondi since 2001, the firm is passionate about crafting interiors that capture the essence of luxury while remaining functional and livable. At Donna Mondi Interior Design, we firmly believe that each home should reflect the personality and lifestyle of its inhabitants. We adopt a collaborative approach, working closely with clients, architects, and craftsmen to produce distinct and exclusive residences. Innovation serves as a cornerstone for the firm, as we actively explore the world for inspiration and resources that set our work apart from the ordinary. We aspire to create spaces with a soul, blending architectural and aesthetic elements that elicit emotions as one travels through them. Position Overview: As the part-time Business Manager, you will play a crucial role in the operations of our interior design firm. The ideal candidate will bring both strategic and operational expertise to the table, with a strong understanding of working in a creative service-based business. This role is not day-to-day bookkeeping; the focus is financial oversight, reporting and managing of time billing and client invoicing Key Responsibilities: Business Operations: Working with the owner overseeing the business operations of the firm, ensuring efficiency and alignment with business objectives. Financial Management: Manage the firm's financials, including budgeting, invoicing, and accounts payable/receivable. Provide regular financial reports and insights to the leadership team. Oversight on payroll, working with our payroll vendor. Client Relations: Serve as a point of contact for clients regarding project billing, contracts, and payments. Ensure clear communication and smooth financial transactions. Human Resources: Assist in employee management tasks, such as onboarding, time tracking, and team communications. Business Development Support: Assist with the preparation of proposals, presentations, and contracts for new business opportunities. Vendor Relations: Manage relationships with suppliers, contractors, and service providers. Ensure timely procurement of materials and services. Building management support: Oversee leases with building businesses/tenants, insurances for the firm, and communication with building vendor and tenants Business Management: Working with the owner, lead creation and oversight of our business plans. Qualifications: Minimum of 5 years of experience in business management, operations, or project management, preferably in the interior design, architecture, or creative industries. Strong understanding of financial management, including budgeting, invoicing, and basic accounting practices. Experience with project management software and accounting tools. Experience with Notion is a plus. Excellent organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment, a strong sense of urgency for follow-through Ability to work independently with minimal guidance, excellent work ethic. Strong communication skills, both written and verbal, with the ability to work effectively with clients, vendors, and internal teams. Ability to handle confidential information with discretion and professionalism. Self-motivated, proactive, and able to work independently as well as part of a small, collaborative team. Familiarity with interior design processes and terminology is a plus but not required. Knowledge of and/or experience with EOS. Personable, energetic and adaptable and alignment with our core values. Able to use discretion with confidential information. Work Schedule & Compensation: This is a part-time position, approximately 20 hours per week. Flexible hours are available to accommodate your schedule. Competitive hourly rate based on experience. Position is hybrid: In the office at least two days (16 hours) per week and the other hours can be from home. How to Apply: Please submit your resume, a brief cover letter and references to ******************* with the subject line “Business Manager Application - [Your Name].” In your cover letter, please include a few sentences about why you're interested in working with us and how your experience aligns with the position.
    $57k-106k yearly est. 27d ago
  • Assistant Store Manager

    Akira/Shopakira.com

    Store Manager Job 21 miles from Harvey

    AKIRA Assistant Store Manager In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner , and this belief can be reflected across all areas of the company. The Position Assistant Store Manager Location Oakbrook Center, Oak Brook, IL Overview: AKIRA Assistant Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by experts who eat, sleep, and breathe fashion. Our mission is to help customers look and feel their best. Assistant Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions: Assisting the store management with recruiting, interviewing, and onboarding exceptional employees. Supporting the training, mentoring, and retention of talent to encourage growth and success. Helping to cultivate and maintain a positive and energized store atmosphere. Contributing to the selling culture by promoting AKIRA's 5 Steps of Selling. Providing constructive feedback to team members, both in real-time and through written communication. Motivating and encouraging employees to achieve their best performance. Assisting in maintaining seamless store operations and ensuring visual presentation meets AKIRA standards. Supporting the enforcement of AKIRA policies with consistency and professionalism. Striving to exceed individual sales goals with enthusiasm and dedication. Contributing to the store's daily, weekly, and monthly sales goals to drive success. Leading by example to reflect and promote AKIRA's culture and Code of Conduct through our 4 Principles. Qualifications: A minimum of 1-year experience in a retail environment, with some management exposure. A genuine passion for fashion and a strong interest in current trends. A diligent work ethic with a focus on achieving team and personal goals. Strong leadership potential with the ability to motivate and guide a team. Excellent communication and organizational skills to support store operations. High energy and the ability to act with urgency when needed. Ability to support and assist in supervising, motivating, and guiding employees. Flexibility and openness to new ideas and adapting to change. Solid understanding of visual merchandising and delivering exceptional customer service. Knowledge of store operations, including inventory control and loss prevention procedures. Ability to contribute to a dynamic, fast-paced environment with a hands-on approach. Collaborative attitude, building strong relationships with team members and managers. Physical Requirements: Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time
    $36k-46k yearly est. 3d ago
  • Store Manager

    Joe & The Juice

    Store Manager Job 16 miles from Harvey

    Join Joe & The Juice as a Store Manager! At Joe & The Juice, our vision is to become the first truly global people-focused Food & Beverage brand. To achieve this, we foster a culture built around our virtues and operational excellence in three key focus areas: employee engagement, guest experiences, and financial performance. Our unique company culture is the backbone of our success, thriving on our employees' commitment to our core virtues: Positive Attitude, Inclusion, Social Ties, and Growth. We expect our employees to be engaged, open-minded, and to maintain a positive attitude in all that they do. While hard work and dedication are essential, we also encourage our team to have fun and enjoy each other's and our guests' company. We offer a work environment with great opportunities for development and progression, expecting consistent performance in return. Role Summary: As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance in all areas through sparring with your Regional Manager. You will ensure that your store adheres to market-specific legal requirements, company policies, and risk and compliance structures. Leading your team, you will ensure efficient workflows, great guest experiences, and high-quality products. Your success in this position depends on your ability to lead and develop a highly engaged team, meet cost budgets, reach sales targets, and achieve 4-Wall EBITDA through new and existing company initiatives. Key Expectations: · Effectively lead your team members in alignment with company virtues and operational principles. Key Responsibilities: · Develop and motivate your team through development plans, feedback, in-store training, meetings, and securing engagement through inclusion and social activities. · Monitor and actively work with employee engagement, training completion, and employee turnover. · Ensure a guest-first approach, building strong guest relations in your local community to increase overall guest loyalty. · Monitor and actively work with the following metrics: Returning guests, app conversions, complaints, waiting time, product availability, and store audits. · Maintain a safe, secure, and healthy working environment by enforcing both local and company hygiene, health, and safety standards. · Ensure store shift plans and workflows are optimal and in accordance with the Daily Concept Workflow and Team Positioning. · Full ownership of stock handling, counting, and ordering to ensure optimal inventory. · Deliver on sales and productivity targets, and balance waste, DOC, salary cost, and overhead costs. Your Qualifications: · Proven leadership skills with a commercial mindset · Strong interpersonal and communication skills · Ability to inspire and develop team members · Commitment to maintaining high operational standards Why Work With Us: · Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories. · Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities. · Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. Join us at Joe & The Juice and be part of a dynamic team committed to delivering excellence in a vibrant and inclusive environment. Apply now and take the first step towards an exciting career with us! Physical Requirements: Must be able to stand for long periods of time. Must be able to lift between 50 and 60 lbs. Must be able to perform bending, stooping, crouching, and squatting movements. Must be able to safely handle and use sharp objects. Must be able to work near and operate a hot grill. Notice of Non-Discrimination Policy ********************************** JOE EMPLOYEE VIDEO ************************************** NOTICE FOR US JOB POSTINGS Joe & The Juice uses Chat Interview, a software that uses artificial intelligence (AI) and machine learning (ML), as one tool to assess candidates for employment and help mitigate bias in the hiring process. The Chat Interview identifies the job qualifications and characteristics contained in your responses to interview questions, such as your traits (e.g., conscientiousness or agreeableness), competencies (e.g., accountability or adaptability), and/or communication skills, and compares them against our desired job qualifications and characteristics in the job description for the position(s) for which you are applying. To request an alternative selection process or accommodation for a mental or physical disability, send your request to ******************** and use the applicable subject line, “Alternative Selection Process” or “Accommodation Request.” For information about the type of data Chat Interview collects, the source of that data, and the applicable data retention policy, please visit **************************************************************** To request information regarding the data that Chat Interview collects, the source of that data, and the Chat Interview data retention policy, you may send a written request to privacy@sapia.ai. We will provide the requested information within thirty days of your request. Close Date: March 5th, 2025
    $33k-61k yearly est. 28d ago
  • Jewelry Retail Manager

    European Jewelry & Co

    Store Manager Job 35 miles from Harvey

    About Us: European Jewelry & Co. is an owner-operated fine jewelry boutique with over 25 years of experience. We specialize in diamonds, custom design, and expert jewelry repairs. Known for our personal touch, attention to detail, and strong customer relationships, we are dedicated to creating an elevated and welcoming experience for every client. Job Description: We are looking for a driven and experienced Jewelry Store Manager to lead our team, grow monthly sales, and help take our store to the next level. The ideal candidate is proactive, sales-focused, and passionate about both jewelry and customer experience. This is a hands-on leadership role with the opportunity to make a real impact. Responsibilities: Oversee daily operations including sales, repairs, inventory, and staff management Drive monthly sales by setting goals, tracking performance, and coaching the team Build and maintain strong relationships with both new and existing customers Plan and execute in-store events, trunk shows, and seasonal promotions Develop and implement strategies to grow foot traffic and increase repeat business Manage merchandising, store presentation, and cleanliness Handle customer service issues with professionalism and care Work closely with the owner on marketing, outreach, and business development Keep accurate records of sales, repairs, special orders, and inventory Requirements: 2+ years of retail management experience (jewelry industry a big plus) Proven track record in sales and team leadership Excellent communication and interpersonal skills Highly organized and dependable with attention to detail Creative mindset for events and customer engagement Comfortable with POS systems, inventory software, and basic reporting Able to work weekdays and Saturdays
    $33k-61k yearly est. 5d ago
  • Business Manager

    Seton Montessori Institute and School

    Store Manager Job 20 miles from Harvey

    Opportunity: Seton Montessori is seeking a detail-oriented and mission-driven Business Manager to oversee the organization's financial management, and general operations to ensure the school runs efficiently and sustainably while supporting the faculty, staff, children, families, and adult learners we serve. This full-time, year-round position offers the successful candidate an opportunity to apply their skills and passions while becoming an integral part of a well-established, dynamic professional community. In this in-person role, the Business Manager will contribute meaningfully to Seton's work with families, schools, and adult students, supporting the mission and impact of Seton Montessori Institute and Schools. This position is ideal for a mission-driven professional who thrives in a collaborative, child-centered environment and is passionate about supporting a Montessori learning community. About Seton Montessori Institute and Schools Established in 1965, Seton Montessori Institute and Schools is a renowned Montessori community located in Clarendon Hills, Illinois. Our mission is to prepare children and adults to become thoughtful, effective agents for peace and progress in themselves, their communities, and the world. Seton Montessori School serves children from infancy through 12 years of age, providing a nurturing environment that fosters independence, curiosity, and a lifelong love of learning. Our 6-acre campus includes wooded areas, outdoor playscapes, and a variety of animals, offering ample opportunities for exploration and connection with nature. As a lab school for Seton Montessori Institute, we are committed to academic excellence, social-emotional development, and respect for the whole child. Our programs are faithful to Montessori's global vision and design while cultivating a spirit of scientific inquiry. Seton Montessori Institute, founded in 1970, is a teacher and Montessori school administrator preparation institute affiliated with the American Montessori Society (AMS) and accredited by the Montessori Accreditation Council for Teacher Education (MACTE). Over the past six decades, we have graduated thousands of qualified and caring educators and leaders who serve communities across the United States and around the world. Our dedication to Montessori education is reflected in our commitment to fostering a collaborative, diverse, and respectful community. We seek team members who share our passion for Montessori principles and our mission to nurture confident, capable, and compassionate learners. Key Responsibilities: Financial Management Accounts Receivable: Manage tuition billing, payment plans, and financial aid allocations for adult and child students Accounts Payable: Process all inbound bills, validate, and present to leadership for signing Maintain accurate financial records, prepare reports, and ensure compliance with audits and tax regulations Contribute to the organization's annual budget process in collaboration with leadership Work closely with leadership on strategic financial planning Administrative & Strategic Support Collaborate with the leadership team of the organization to ensure fiscal responsibility and ethical policy design, maintenance, and implementation Report to the Board of Directors for the nonprofit organization on a quarterly basis Partner with the Executive Director and leadership team to maintain smooth daily operations Support enrollment efforts by managing tuition agreements and financial aid applications Manage vendor contracts, operational supplies, and facility maintenance agreements Provide support for independent CPA's preparation of annual audit and Forms 990 and 1099s Foster positive relationships with families, staff, and external partners Qualifications: Bachelor's degree, preferably in business administration, finance, accounting, or a related field Experience in financial management, preferably in an educational or nonprofit setting Familiarity with database management, Quickbooks, and general digital literacy Strong organizational, problem-solving, and interpersonal skills Ability to handle sensitive information with confidentiality and professionalism Detail oriented with a focus on improving efficiency and simplicity of processes Demonstrated commitment to collaborative, diverse, and inclusive community-building Experience in education organizations and/or familiarity with Montessori education is a plus Position Details: $50-55,000 annual salary 30-35 hours per week In-person position based in Clarendon Hills, IL Benefits Include: Group health insurance Optional group dental and vision insurance Short-term disability, long-term disability, and life insurance 401K plus company match of up to 3% salary Paid time off and paid vacation days Tuition remission for children attending Seton Montessori School Paid professional development A dynamic and caring professional community with growth opportunities Seton Montessori Institute & School is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
    $50k-55k yearly 22d ago
  • Store Manager

    Bella Cosa Jewelers

    Store Manager Job 32 miles from Harvey

    About us Bella Cosa Jewelers is a family owned and operated luxury jeweler servicing the community for 25 years. We are the kind of jewelry store with friendly, personalized customer care and services you do not find in large chains. Bella Cosa Jewelers is proud to handle all of our jewelry design and manufacturing in-house, creating a long-lasting reputation of quality and service combined with a local, personal touch. Bella Cosa Jewelers supports the community and is committed to giving back through charitable donations and partnerships with local organizations to make a meaningful difference in the lives of those around us. Our talented team of jewelry sales professionals, jewelers, and employees are professional, customer-focused and collaborative. Store Manager-Wilmette IL Bella Cosa Jewelers is growing our Wilmette team and seeking a dynamic and experienced Store Manager with a proven record of coaching and developing fine jewelry sales teams to drive growth while maintaining the highest standards of client service and brand representation. This key position will give you the opportunity to showcase your leadership skills and passion for fine jewelry sales in a beautiful retail environment. The Store Manager plays a pivotal role in cultivating relationships with clients, providing expert guidance on our bridal and fine jewelry brands, and ensuring an exceptional shopping experience. The ideal candidate will possess a passion for luxury jewelry, exceptional sales leadership skills and a proven track record of achieving and exceeding sales targets in a fine jewelry retail environment. Responsibilities: Sales Leadership: Lead and motivate a team of fine jewelry sales consultants to achieve individual and store sales goals. Provide ongoing coaching, training and development to ensure team members deliver exceptional client service. Customer Experience: Create a welcoming and luxurious environment for clients ensuring an outstanding shopping experience. Cultivate strong relationships with clients, providing personalized and expert guidance on fine jewelry and bridal brands. Product Knowledge: Maintain a deep understanding of our fine jewelry and bridal collections, including materials, craftsmanship, and design trends. Educate sales team on product features and benefits to enhance their ability to engage with customers and drive sales. Operational Excellence: Ensure compliance with company policies and procedures including security protocols, cash handling and inventory management. Collaborate with store owner to address any operational issues and implement solutions for continuous improvement. Vendor Relationships: Develop and maintain strong relationships with fine jewelry vendors and suppliers. Requirements: Bachelor's Degree. GIA/AJP certification. Proven track record of leading, coaching and developing a fine jewelry sales team to meet or exceed sales goals. Exceptional communication skills. Extensive knowledge of diamonds, gemstones and luxury watches. Experienced in selling luxury fine jewelry, high-end watch and bridal brands such as Tacori, Verragio, Hearts on Fire. Experience with Edge POS system preferred. Strong organizational and follow-up skills. Must be able to work Saturdays and extended hours during holiday season. Benefits: 401(k) with company match Medical, Dental and Vision insurance Employee discount Paid time off Life Insurance Short-term Disability Insurance On-going training and development
    $33k-61k yearly est. 8d ago
  • Customer Service Manager - Part-time

    MPEA 3.9company rating

    Store Manager Job 16 miles from Harvey

    Job Title: Customer Service Manager Reports to: Technology Sales & Services Manager Job Type: Part-Time FLSA: Non-Exempt The Customer Service Representative is responsible for being the first point of contact for show managers and exhibitors for the ordering, service delivery, payment processes and providing them with exceptional experience throughout. Key responsibilities include: · Provides a link between trades, the infrastructure team, and internal and external customers to ensure timely and efficient delivery of services. · Manages workflow and schedule deadlines for their assigned event. · Works with the customer to answer questions, provide solutions and resolve issues with service delivery. · Provides input to The Senior Technology Sales & Services Manager and Technology Sales and Service Manager on potential pricing, service, or process modifications. · Perform other duties and responsibilities as assigned. Qualifications: · 1-3 years' experience in customer service/hospitality role · High School diploma or equivalent. Bachelor's degree in business related field preferred. · Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment and hospitality industries. · Demonstrated ability to work with customers to answer questions and handle concerns or disputes in an empathetic and positive manner. · Ability to work event nights, weekends and holidays as required. · Basic understanding of telecommunications, internet services and other event related technologies preferred. · Proficient in MS Office Suite. Previous use and proficiency with Ungerboeck Event software preferred. · Excellent verbal, written and communication skills. NOTE: Selection will be based on an evaluation of applicants' training, skills and experience. Pay $24.00 to $32.00 Job Type Part-time 20-28 hr/wk Shift Schedule Days may vary; based on business demands Work setting In person office environment EQUAL OPPORTUNITY EMPLOYER”
    $30k-50k yearly est. 4d ago
  • Assistant Store Director

    Tony's Fresh Market

    Store Manager Job 16 miles from Harvey

    At Tony's Fresh Market, how we work is defined by shared values that include absolute integrity, respect, and collaboration. But it's more than that, it's smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities. POSITION SUMMARY: Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with employees, vendors, buyers, and district directors. Supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices. What you'll do... Drive the financial performance and sales of the store by reviewing and evaluating P&L (Profit & Loss) statements; Manage and assist in budgeting, forecasting and controlling expenses to confirm they are indexed to sales; Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved. Model and demonstrate exceptional customer centered standards to store associates by following and training the Clean, Fast, & Friendly service model; Manage, support and ensure customer needs, complaints, and issues are successfully resolved; Develop and implement action plans to correct deficiencies; Provide process improvement leadership to ensure a high-quality customer experience. Lead management team effectively by touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; Introduce and lead company change efforts; and providing clear expectations and guidance to implement business solutions. Qualifications/Requirements: High school diploma/GED, 3-5 years in supermarket industry and completion of management training program, or equivalent combination of education/experience Effective leadership, interpersonal communication, and customer service skills Ability to work in a fast-paced environment; strong time management skills Sound judgement/problem solving and decision making skills Ability to create operating budgets/financial forecast Comprehensive knowledge of store operations and human resource functions Full-time benefits: 5 day work week Bonus potential of 10k a year 401K with up to 6% of pay match (invited to enroll after a year) Health, Vision, and Dental Insurance (invited to enroll after 60 days worked) Paid vacation and 2 personal paid days Main Holidays OFF and paid Required Travel: open to transfer to any Tony's Chicagoland location Position Type: salaried employee IMPORTANT DISCLAIMER NOTICE The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change. Disclaimer: Pay scale $30.00-30.00 The pay scale above is the hourly wage range that the Company reasonably expects to pay for this position. *Manager roles have a bonus target potential paid out quarterly based on company results/metrics. Within this range, individual pay is determined by location and other factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. The Company offers competitive medical, dental, vision, and supplemental benefits to its team members. Team Members are also able to participate in the company's 401k plan that includes a safe harbor match. This information is provided to applicants in accordance with IL Senate Bill HB2139 and state and local minimum wage standards.
    $51k-62k yearly est. 28d ago

Learn More About Store Manager Jobs

How much does a Store Manager earn in Harvey, IL?

The average store manager in Harvey, IL earns between $25,000 and $80,000 annually. This compares to the national average store manager range of $30,000 to $73,000.

Average Store Manager Salary In Harvey, IL

$45,000

What are the biggest employers of Store Managers in Harvey, IL?

The biggest employers of Store Managers in Harvey, IL are:
  1. Starbucks
  2. Dollar General
  3. Dollar Tree
  4. Thorntons
  5. Walgreens
  6. Baskin-Robbins
  7. T-Mobile
  8. 7-Eleven
  9. Jewel-Osco
  10. Auto-Wares Group
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