Customer Service Manager - Corrugated
Store Manager Job In Dover, DE
Customer Service Manager - Corrugated Packaging
Salary: $90,000 - $110,000
The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.
Only candidates with corrugated industry experience will be considered. Relocation will be provided for the right candidate.
Responsibilities
Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
Establish performance benchmarks and hold team to those goals
Resolve customer conflicts and handle escalation procedures
About the Opportunity:
Join a leading specialty corrugated manufacturer as a Customer Service Manager, overseeing a team of dedicated Customer Service Representatives. This role offers an exciting opportunity to drive excellence in customer service within the corrugated packaging industry.
What We Offer:
• Competitive salary range: $90,000 - $110,000
• Comprehensive benefits package (Medical, Dental, 401k)
• Relocation assistance
• Performance bonus program
• Career growth opportunities
• Dynamic, fast-paced environment
Essential Responsibilities:
• Lead and develop a team of 4-6 Customer Service Representatives
• Implement and optimize customer communication and order tracking systems
• Serve as the key liaison between sales, logistics/supply chain, and manufacturing teams
• Drive continuous improvement in service delivery metrics
• Develop and execute training programs for CSR team members
• Set and monitor team performance goals
• Ensure exceptional service delivery to both internal and external stakeholders
Required Qualifications:
• MUST HAVE: Previous corrugated industry experience
• MUST HAVE: Proficiency in Harry Rhodes or AMTEK & KIWI systems
• Proven track record of team leadership and development
• Strong analytical and problem-solving capabilities
• Excellence in both written and verbal communication
• Advanced computer systems knowledge
• Customer Service Management experience
Education:
• Bachelor's degree preferred (not required with equivalent experience)
This is an immediate opening with two locations available: Greater Atlanta, GA and Dover, Delaware
Only candidates with corrugated industry experience will be considered.
Ready to Take the Next Step? If you have corrugated industry experience and are passionate about leading customer service excellence, we want to hear from you!
#CustomerService #Packaging #Manufacturing #Leadership #Atlanta
Store Manager/ Assistant Store Manager
Store Manager Job In Delaware
ROYAL FARMS - STORE MANAGER/ASSISTANT STORE MANAGER
About the Company
Royal Farms is a fast-growing, family-owned company operating over 300 stores across Maryland, Delaware, Virginia, Pennsylvania, New Jersey, West Virginia, and North Carolina. We take pride in delivering fresh, high-quality food, essential convenience items, and fuel to our customers-all with a focus on speed, service, and hospitality. We are looking for motivated, results-driven leaders to join our team! Our Store Leadership positions offer a dynamic and rewarding career path in a fast-paced retail and food service environment.
About the Role:
Royal Farms Store Leaders and Assistant Store Leaders play a key role in driving operational excellence and customer satisfaction. These roles are responsible for leading store teams to create a positive customer experience, ensuring compliance with company policies and procedures, and delivering strong business results. Store Leaders have full accountability for the store's performance, while Assistant Store Leaders support the Store Leader and step in during their absence. Both roles require a strong commitment to team development, customer focus, and operational execution.
Duties and Responsibilities:
Deliver outstanding customer service through a friendly and welcoming environment
Lead and support daily store operations including food service, merchandising, cleanliness, and safety
Implement and enforce company policies, procedures, and systems
Recruit, train, and develop a high-performing team
Provide coaching, feedback, and performance management to retail team members
Ensure proper execution of marketing programs and promotions
Monitor and analyze store metrics to identify business opportunities
Uphold standards for store appearance, food safety, and in-stock levels
Maintain compliance with wage and hour laws and safety regulations
Build positive relationships with the local community and vendors
Participate in safety training and ensure use of personal protective equipment
Recognize team members who exceed expectations and identify future leaders
Assist in scheduling, inventory, cash handling, and other operational tasks
Complete additional duties as assigned
Qualifications:
Successful candidates will demonstrate strong leadership, communication, and organizational skills. Additional qualifications include:
Proven leadership experience in a retail or food service environment
Store Leader: Minimum 2 years of management experience
Assistant Store Leader: Minimum 1 year of management experience
High school diploma or GED required; 2-year college degree preferred
Strong interpersonal and written communication skills
Proficiency in basic math, computer usage, and decision-making
Food Safety Certification preferred
At least 18 years old
Able to travel as needed and work all shifts, including weekends and holidays
Physically able to lift up to 50 lbs, stand, bend, and move for up to 8 hours per shift
Compensation:
Assistant Store Leader: Hourly pay range $17.00 - $25.00 (based on experience and location)
Store Leader: Annual salary range $58,000 - $78,000 (based on experience and location)
Equal Opportunity Statement:
We strive to foster an environment that encourages collaboration, embraces different perspectives, and supports personal and professional growth. Our goal is to ensure that everyone has equal access to opportunities and resources, enabling us to build a stronger, more inclusive community together.
Job Posting URL:
Assistant Store Manager: *************************************************
Store Manager: *************************************************
Store Manager, Christiana Mall, DE
Store Manager Job In Newark, DE
STORE MANAGER, LIFESTYLE
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward, driven, multi-tasking individuals who knows how to keep their team focused and inspired. Success starts with being an entrepreneur, a true shopkeeper mentality. We encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution.
WHAT YOU'LL DO:
Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience
Recruit, hire, and retain best in class talent
Deliver operational excellence in all store processes
Develop and execute strategic business plan while driving incremental sales utilizing cross functional partners and marketing opportunities
Create foot traffic through community involvement and hosting events
Build a client book through establishing client relationships to drive additional traffic and create client engagement
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
2+ years of Store Manager experience at a specialty retailer
WE'D LOVE TO SEE:
An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
Well connected with the ability to engage; a true brand ambassador
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Strong in performance management and team development
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS
Cross-Brand Discount
Clothing allotment
Competitive paid time off
Internal mobility across Versace, Jimmy Choo and Michael Kors
Exclusive Employee Sales
Paid Parental Leave
401k Match
At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
Associate Nurse Manager- Float Pool & Hospital Operations
Store Manager Job In Wilmington, DE
Nemours is seeking an Associate Nurse Manager, Float Pool & Hospital Operations to join our Nemours Children's Health team in Wilmington, DE. The associate nurse manager (ANM) position is responsible for collaborating with the nurse manager (NM) in all aspects of operational and administrative support of nursing associates and expanding nursing leadership presence in the practice area. Responsibilities in partnership with the NM, include planning, development and utilization of human and material resources to meet departmental needs as well as working both days and nights. The ANM role includes people management, performance management, on-boarding of new associates, and influencing the professional development of team members through Nursing Advancement @ Nemours (NA@N). The ANM demonstrates a commitment to leading in adherence with the principles of the American Nurses Credentialing Center's Magnet model, exemplifying the transformational nursing leadership component of this model.
The ANM is responsible for participation in departmental and hospital programs for Quality Assessment and Improvement and identifying opportunities to improve services, consistent with the goals of the Nemours Foundation. The ANM will ensure evidence-based care delivery and benchmarked quality patient service and outcomes. The ANM will serve as a resource and role model to optimize front line leadership for the patient care team.
Benefits:
Paid Time Off: Six paid holidays annually and one day of paid volunteer time off.
Paid Parental Leave: Six weeks of paid leave for new parents at 100% pay.
Tuition Reimbursement: Up to $5,250 for approved courses.
Retirement Savings Plan: 403(b) plan with immediate participation and matching contributions; 457(b) program for highly compensated associates.
Insurance: Basic Life and AD&D Insurance equal to one time annual salary, up to $500,000.
Disability Coverage: Short- and long-term disability coverage at 60% of salary for non-work-related disabilities.
Position Responsibilities
Assists in systematically evaluating the quality and effectiveness of nursing practice.
Provides daily clinical and operational supervision in partnership with the Nurse Manager.
Demonstrates knowledge of current professional practice standards, laws, and regulations that affect the care of children and families.
Contributes to the professional development of peers, colleagues, and other health care providers.
Works collaboratively with the interdisciplinary team to coordinate the management of patient care
Contributes to nursing and pediatric health care through the application of evidence-based practice.
Adheres to budgetary plans.
Assists the Nurse Manager in providing a professional work environment.
Provides and supervises care guided by the Professional Code of Ethics for Nurses.
Position Requirements
BSN required
Licensed Registered Nurse, DE & American Heart Association BLS required upon hire
Nursing specialty certification preferred
Minimum of three years experience required; leadership experience strongly preferred.
Plant Manager
Store Manager Job In Milford, DE
The Plant Manager role is a key position within the Americas Management Team. The position has P&L responsibility for his/her facility. The Plant Manager is directly responsible for meeting the production requirements of the business in a safe, efficient, and ethical manner. The Plant Manager manages the production of products from the receipt of the order through delivery to the customer, including but not limited to, materials planning and procurement, outbound logistics, plant loading, manufacturing engineering, quality assurance, environmental compliance, sustainability, safety, employee training, equipment maintenance, security, continuous improvement, and warranty field service operations.
KNOWLEDGE & SKILLS:
· 15+ years of manufacturing leadership, project management or equivalent experience
· Bachelor's degree in business, engineering or similar.
· Experience creating strong leadership teams.
· Proven experience in people development and management, strategic planning, risk management and mitigation required.
· Proven experience leading through change required.
· Additional training or experience in at least one discipline such as Lean Manufacturing techniques, Six Sigma, TOM, or JIT manufacturing is required.
· Knowledge of project management frameworks and best practices.
Critical Sills & Competencies:
· Critical thinking and problem solving
· Planning and organizing
· Decision-making
· Communication skills
· Influencing and leading
· Delegation
· Teamwork
· Negotiation
· Conflict management
· Adaptability
NATURE & SCOPE:
The Plant Manager reports directly to Director, Operations- Americas. The position will have major interactions with all levels of the organization in all worldwide locations. In addition to being fully accountable for the plant, the position will have significant interaction with the sales, marketing, product engineering, and financial functions to drive overall BAC execution. The Plant Manager will also participate directly on Global teams designed to compare Key Performance Indicators across global facilities and collaborate on best practice sharing to improve overall BAC global operations.
· Manages the P&L for the facility.
· Accountable for achieving the target Operating Margin.
· Develops and prepares short- and long-range planning, policies, programs, and objectives.
· Ensures the manufacturing operation meets the agreed to production and quality requirements.
· Develops and implements plant loading and resource plans that achieve objectives and improve the competitive position and profitability of the operation.
· Directs and monitors department and functional managers to accomplish the goals of the operations plan.
· Insures all employees of the operation are informed of all communications, decisions, policies, and all other matters that effect their performance, attitudes and results.
· Directs and coordinates programs essential to manufacturing procedures, e.g., workplace and worker safety, training, housekeeping, continuous improvement, security, sustainability, and compliance to all legal and ethical standards.
· Complies with all local, regional, national, company, and all other applicable standards, laws, and procedures.
· Develops Key Performance Indicators (KPls) that reflect the true performance of the operation and enables continuous improvement.
· Develops talent within the workforce to meet the current and future needs of the operation.
· Takes proactive corrective actions as necessary on a timely basis and in accordance with company policy.
· Prepare budgets that meet operational goals and provides for effective management of resources.
· Participates on cross functional teams with sales/marketing, new product development, and global operations to improve overall business coordination/execution and global best practice sharing.
· Prepares reports as necessary or requested to show performance to plans.
· Performs miscellaneous duties and projects as assigned and required.
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk up to 20% of the time. Working conditions include those of an office and plant environment. This is a normal manufacturing environment, with normal hazards associated with metal working equipment. This position requires occasional lifting of up to 30 lbs, and travel up to 20% of the time.
Store Manager - Milford
Store Manager Job In Milford, DE
What's it like to work at Minute Loan Center? Well, awesome! We work hard, play hard and treat each other like family. MLC is a consumer finance company that specializes in providing our customers with instant funds through different loan opportunities, including online loan options. Employees in MLC stores are trained in underwriting (loans), collections, marketing, sales, customer service and store management.
The Store Manager's responsibilities include but not limited to maintaining effective operation and continued growth of the office with the direction of the District Mgr. Provide leadership, accept loan payments, collections, the ability to prioritize and make on-the-spot decisions regarding customer transactions, ability to work in a fast-paced environment, works well under pressure, revenue growth and demonstrates competency and accountability with store operational standards.
Although we are a retail operation and welcome our customers into the store, our online platform and services are second to none and most of your customer interactions will be online or over the phone.
Regarding COVID:
Our people are the heart of the company and our number one asset. We are committed to providing safe working conditions at all of our locations and have invested in measures aimed at keeping employees healthy during the COVID-19 pandemic. With safety as one of our core company values, we've established enhanced cleaning and sanitization protocols, and provide personal protective equipment to all employees-including masks and hand sanitizer. Ensuring the well-being of our team members is a top priority.
Join our team today!
Benefits:
MLC employees enjoy a wide range of benefits including:
On-the-Job Training
Contests and Bonuses
No Late Evenings
No Sundays
Health Insurance
Paid Time Off
Company Holidays
Direct Deposit
Payroll Advance Program
Requirements
With the opportunity to join our team at any of our growing number of locations throughout the country, there's plenty of places you can start a great career. By connecting face-to-face with our customers, you engage with the most important people in our business and help them with the lending services that keep their lives moving forward.
In the fun and fast-paced environment of our retail stores, your passion for customer service makes you an integral part of Minute Loan Center. With the full support of your peers and our organization, you'll have everything you need to provide an exceptional experience to every customer who walks through our door.
Provide exceptional customer service and ensure that transactions are completed properly.
Provide on-site training instruction on all aspects of leadership, company procedures and policies.
Ensure office staff fully comprehends their job description and understands our computer system.
Maintain an on-going marketing strategy and marketing tracking sheets for the store.
Control cash flow, balancing and audits while maintaining company standards.
Ensure procedures outlining opening, closing, banking, collections, audits, and other company policies are followed daily.
Provide guidance in all aspects of operations.
Recognize and develop skills/abilities of associates in order to meet store and company objectives.
Review all available reports for operating results of the store daily, weekly and monthly to identify areas of opportunity for increased profits and decreased expenses.
Establish marketing strategies that would help the store grow.
Maintain company standards as related to staffing, operations, marketing, collections and customer service.
Plant Manager
Store Manager Job In Milford, DE
The Plant Manager role is a key position within the Americas Management Team. The position has P&L responsibility for his/her facility. The Plant Manager is directly responsible for meeting the production requirements of the business in a safe, efficient, and ethical manner. The Plant Manager manages the production of products from the receipt of the order through delivery to the customer, including but not limited to, materials planning and procurement, outbound logistics, plant loading, manufacturing engineering, quality assurance, environmental compliance, sustainability, safety, employee training, equipment maintenance, security, continuous improvement, and warranty field service operations.
KNOWLEDGE & SKILLS:
· 15+ years of manufacturing leadership, project management or equivalent experience
· Bachelor's degree in business, engineering or similar.
· Experience creating strong leadership teams.
· Proven experience in people development and management, strategic planning, risk management and mitigation required.
· Proven experience leading through change required.
· Additional training or experience in at least one discipline such as Lean Manufacturing techniques, Six Sigma, TOM, or JIT manufacturing is required.
· Knowledge of project management frameworks and best practices.
Critical Sills & Competencies:
· Critical thinking and problem solving
· Planning and organizing
· Decision-making
· Communication skills
· Influencing and leading
· Delegation
· Teamwork
· Negotiation
· Conflict management
· Adaptability
PRINCIPAL ACCOUNTABILITIES:
· Manages the P&L for the facility.
· Accountable for achieving the target Operating Margin.
· Develops and prepares short- and long-range planning, policies, programs, and objectives.
· Ensures the manufacturing operation meets the agreed to production and quality requirements.
· Develops and implements plant loading and resource plans that achieve objectives and improve the competitive position and profitability of the operation.
· Directs and monitors department and functional managers to accomplish the goals of the operations plan.
· Insures all employees of the operation are informed of all communications, decisions, policies, and all other matters that effect their performance, attitudes and results.
· Directs and coordinates programs essential to manufacturing procedures, e.g., workplace and worker safety, training, housekeeping, continuous improvement, security, sustainability, and compliance to all legal and ethical standards.
· Complies with all local, regional, national, company, and all other applicable standards, laws, and procedures.
· Develops Key Performance Indicators (KPls) that reflect the true performance of the operation and enables continuous improvement.
· Develops talent within the workforce to meet the current and future needs of the operation.
· Takes proactive corrective actions as necessary on a timely basis and in accordance with company policy.
· Prepare budgets that meet operational goals and provides for effective management of resources.
· Participates on cross functional teams with sales/marketing, new product development, and global operations to improve overall business coordination/execution and global best practice sharing.
· Prepares reports as necessary or requested to show performance to plans.
Assistant Manager, Merchandising - Christiana Towne Ctr
Store Manager Job In Newark, DE
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Assistant Store Manager
Store Manager Job In Delaware
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
Supporting and enforcing company policies and procedures fairly and consistently.
Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Opportunity to participate in our 401(K) Plan
Medical, Dental, Vision, and Life Insurance available for FT positions
Paid Parental Leave
Position Requirements
Previous supervisory experience, preferably in a specialty retail store
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Retail Store Manager - Newark, DE - Christiana Mall
Store Manager Job In Delaware
You're an original. So are we.
We're a company of people who like to create our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.
Where we lead, others follow. For more than 170 years, we've used the strength of our brands to lead with our values and make an impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's , Dockers , Signature by Levi Strauss & Co.™ and Beyond Yoga.
We are looking for a Store Manager who will bring creativity and leadership to our team. It is necessary you have the desire to help bring our fashion to the future while maintaining the integrity of our brand's past.Reporting to the District Manager, the purpose of this position will be to direct and lead retail strategies and perform store operation functions to achieve financial growth and sustained brand equity.Key Responsibilities:· Guide profitable sales and meet store financial plans through decisions and leading the store team to accomplish performance goals (Conversion, Units Per Transaction and Sales Per Hour)· Recruit and make hiring, pay and termination decisions for all levels of store personnel including members of store management; manage employee relations issues including performance management and ensure associates follow LS&CO Operational Excellence policies and procedures· Manage the training process for new hires on LS&CO culture, product knowledge, selling practices and other associate responsibilities, holding all employees accountable to individual sale goals.· Coach staff to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates for promotion· Achieve payroll plan through managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is staffed to assist customers· Ensure sound inventory management through an accurate receiving and sending merchandise process, completing all required business directives such as price change and ticketing procedures; prevent loss by educating associates, monitoring daily store activity, ensuring company policies are followed and partnering with Loss Prevention and Merchandising· Perform store visual standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to visual merchandising direction based on the lay out and needs of the store; ensure product is displayed in a manner which tells a story through styling and propping and is compelling to the customer· Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment· Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates Basic Qualifications:· Bachelor's degree (5+ years of retail work experience may be substituted for a degree)· Minimum 3 years experience in retail store management position managing and coaching sales associates· Apparel experience· Positive, helpful demeanor and a passion and interest in Levi Strauss & Co· Ability to lift up to 40 pounds, and constant standing, walking, squatting, kneeling, bending carrying items, and reaching overhead; comfortable climbing ladders.We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a snapshot:· 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.· Five hours of paid volunteer time per month with nonprofit organizations· Product discount of 60% off regular-price merchandise
Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.
EOE M/F/Disability/VetsLOCATIONChristiana, DE, USAFULL TIME/PART TIMEFull time Current LS&Co Employees, apply via your Workday account.
Store Manager
Store Manager Job In Dover, DE
Pay range: $72,000-$90,000/year Franchise Organization/Location: Franchise Management Services Reports To: Multi-Unit Manager/Franchisee A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings
* Deliver training to restaurant team members
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute new product roll-outs including training, marketing and sampling
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Completion of DCP and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Plan, monitor, appraise and review employee performance
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
* College Degree preferred
Key Competencies
* Strong analytical skills and business acumen
* Works well with others in a fun, fast-paced team environment
* On time, demonstrates honesty and a positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Assistant Store Manager
Store Manager Job In Delaware
Assistant Store Manager - (24004100) Description GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
Communicates any variances to Company standards to the Store Manager.
Ensures proper scheduling of Associates to meet business objectives.
Ensures compliance with all State, Local and Federal regulations.
Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Accepts special assignments as directed by Leadership.
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
Assists in recruiting, hiring, training and developing non-exempt Associates.
Ensures compliance of Ross personnel policies and procedures.
Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control:
Assists in the management of and continuous monitoring of actual expenditures to be within budget.
Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Ensures all Associates understand and can execute emergency operating procedures.
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
Assists in the facilitation of monthly safety meetings.
Customer Service:
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
Represents and supports the Company brand at all times.
Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
Manages Store to ensure a clean, neat, easy to shop environment.
Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Merchandise Processing and In-Store Marketing
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Ensures merchandise is presented and organized according to Company merchandising guidelines.
Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
Assists with training Associates on Loss Prevention awareness and Store shortage goals.
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
Monitors mark-out-of-stock policy to ensure proper administration.
Ensures Public View Monitor (PVM) system is maintained properly.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Two or more years of Store or Assistant Store Manager experience in a retail environment.
Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
Ability to set priorities and exercise independent judgment.
Maintain high quality of Customer service.
Fluency in English.
Ability to work evenings and weekends.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
Direct supervision of all non-exempt Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: Pennsylvania-Delaware-Brookhaven-Brookhaven PAWork Locations: Brookhaven PA 3700 Edgmont Ave Suite A Brookhaven 19015Job: Assistant Store ManagerOrganization: Brookhaven PA (2594) Schedule: Regular Full-time Job Posting: Jul 1, 2024
General Manager
Store Manager Job In Delaware
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
Chipotle is growing fast - we're opening a restaurant every two days and we need excellent leaders to grow with us! Our General Managers are the captains of the ship. They understand what it takes to run a strong business, hire and train great people, and grow our company. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today.
WHAT'S IN IT FOR YOU
Medical, dental, and vision insurance & 401k
Quarterly bonus program
Opportunities for people-development bonuses
Tuition assistance (100% coverage for select degrees or up to $5,250/year)
Career growth (need we say more?)
Paid time off
Holiday closures
WHAT YOU'LL BRING TO THE TABLE
A friendly, enthusiastic attitude
Business knowledge (P&L management, food safety, sales-forecasting, staffing… you get the idea)
Ability to oversee the preparation of safe, delicious food while maintaining a clean, organized restaurant
A creative approach to marketing (fundraisers, community-engagement, etc.)
Passion for leadership and team development
The ability to deliver a great guest experience
Previous restaurant experience
Ability to jump in and assist where needed
The ability to communicate in the primary language(s) of the work location
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit *****************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact
ADAaccommodations@chipotle.com
if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
T-Mobile Retail Store Manager MILLSBORO | Dupont Blvd
Store Manager Job In Millsboro, DE
Retail Store Manager- Arch Telecom We're a national T-Mobile Preferred Retailer with 300+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the T-Mobile brand to life. They live and breathe the T-Mobile brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with T-Mobile employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
IND2
Hollister Co. - Assistant Manager, Rehoboth Beach Outlet
Store Manager Job In Delaware
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids' eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D'Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.
The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites ******************** ************************ ******************** ******************* and **********************
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You'll Do
Customer Experience
Drives Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection
Qualifications
What it Takes
Bachelor's degree OR one year of supervisory experience in a customer-facing role
Strong problem-solving skills
Inclusion & Diversity Awareness
Ability to show up in a fast-paced and challenging environment
Team building skills
Self-starter
Strong interpersonal and communication skills
Drive to achieve results
Adaptability / Flexibility
Multi-Tasking
Fashion Interest & Knowledge
Additional Information
What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU
SEE WHAT IT'S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
Store Manager
Store Manager Job In New Castle, DE
ROYAL FARMS - STORE MANAGER/ASSISTANT STORE MANAGER
About the Company
Royal Farms is a fast-growing, family-owned company operating over 300 stores across Maryland, Delaware, Virginia, Pennsylvania, New Jersey, West Virginia, and North Carolina. We take pride in delivering fresh, high-quality food, essential convenience items, and fuel to our customers-all with a focus on speed, service, and hospitality. We are looking for motivated, results-driven leaders to join our team! Our Store Leadership positions offer a dynamic and rewarding career path in a fast-paced retail and food service environment.
About the Role:
Royal Farms Store Leaders and Assistant Store Leaders play a key role in driving operational excellence and customer satisfaction. These roles are responsible for leading store teams to create a positive customer experience, ensuring compliance with company policies and procedures, and delivering strong business results. Store Leaders have full accountability for the store's performance, while Assistant Store Leaders support the Store Leader and step in during their absence. Both roles require a strong commitment to team development, customer focus, and operational execution.
Duties and Responsibilities:
Deliver outstanding customer service through a friendly and welcoming environment
Lead and support daily store operations including food service, merchandising, cleanliness, and safety
Implement and enforce company policies, procedures, and systems
Recruit, train, and develop a high-performing team
Provide coaching, feedback, and performance management to retail team members
Ensure proper execution of marketing programs and promotions
Monitor and analyze store metrics to identify business opportunities
Uphold standards for store appearance, food safety, and in-stock levels
Maintain compliance with wage and hour laws and safety regulations
Build positive relationships with the local community and vendors
Participate in safety training and ensure use of personal protective equipment
Recognize team members who exceed expectations and identify future leaders
Assist in scheduling, inventory, cash handling, and other operational tasks
Complete additional duties as assigned
Qualifications:
Successful candidates will demonstrate strong leadership, communication, and organizational skills. Additional qualifications include:
Proven leadership experience in a retail or food service environment
Store Leader: Minimum 2 years of management experience
Assistant Store Leader: Minimum 1 year of management experience
High school diploma or GED required; 2-year college degree preferred
Strong interpersonal and written communication skills
Proficiency in basic math, computer usage, and decision-making
Food Safety Certification preferred
At least 18 years old
Able to travel as needed and work all shifts, including weekends and holidays
Physically able to lift up to 50 lbs, stand, bend, and move for up to 8 hours per shift
Compensation:
Assistant Store Leader: Hourly pay range $17.00 - $25.00 (based on experience and location)
Store Leader: Annual salary range $58,000 - $78,000 (based on experience and location)
Equal Opportunity Statement:
We strive to foster an environment that encourages collaboration, embraces different perspectives, and supports personal and professional growth. Our goal is to ensure that everyone has equal access to opportunities and resources, enabling us to build a stronger, more inclusive community together.
JOB POSTING URL
Store Manager: *************************************************
Assistant Store Manager: *************************************************
Automotive Plant Manager
Store Manager Job In Milford, DE
Job Title - Plant Manager
NO VISA SPONSORSHIP AND NO C2C/C2H
The Plant Manager role is a key position within the Americas Management Team. The position has P&L responsibility for the facility. The Plant Manager is directly responsible for meeting the production requirements of the business in a safe, efficient, and ethical manner. The Plant Manager manages the production of products from the receipt of the order through delivery to the customer, including but not limited to, materials planning and procurement, outbound logistics, plant loading, manufacturing engineering, quality assurance, environmental compliance, sustainability, safety, employee training, equipment maintenance, security, continuous improvement, and warranty field service operations.
KNOWLEDGE & SKILLS:
15+ years of manufacturing leadership, including a minimum of 5 years leading a plant of 300+ employees. - The client is looking for someone who has been in a company for at least 5-7 years.
Automotive or industrial manufacturing industry experience required
Proven experience creating strong leadership teams and leading through change, including strategic planning, risk management and mitigation required.
Experience in reading and managing to financial statements required
Project management or change management experience, preferably in an engineer-to-order/configure-to-order environment.
Bachelor's degree in business or engineering preferred.
Demonstrated passion for lean manufacturing with proven experience in driving manufacturing improvements through the use of a lean operating system.
Knowledge of project management frameworks and best practices.
Additional training or experience in at least one discipline such as Lean Manufacturing techniques, Six Sigma, TOM, or JIT manufacturing is required.
Knowledge of project management frameworks and best practices.
Critical Sills & Competencies:
Critical thinking and problem solving
Planning and organizing
Decision-making
Communication skills
Influencing and leading
Delegation
Teamwork
Negotiation
Conflict management
Adaptability
NATURE & SCOPE:
The Plant Manager reports directly to Director, Operations- Americas. The position will have major interactions with all levels of the organization in all worldwide locations. In addition to being fully accountable for the plant, the position will have significant interaction with the sales, marketing, product engineering, and financial functions to drive overall company execution. The Plant Manager will also participate directly on Global teams designed to compare KPIs across global facilities and collaborate on best practice sharing to improve overall global operations.
PRINCIPAL ACCOUNTABILITIES:
Manages the P&L for the facility.
Accountable for achieving the target Operating Margin.
Develops and prepares short- and long-range planning, policies, programs, and objectives.
Ensures the manufacturing operation meets the agreed to production and quality requirements.
Develops and implements plant loading and resource plans that achieve objectives and improve the competitive position and profitability of the operation.
Directs and monitors department and functional managers to accomplish the goals of the operations plan.
Insures all employees of the operation are informed of all communications, decisions, policies, and all other matters that effect their performance, attitudes and results.
Directs and coordinates programs essential to manufacturing procedures, e.g., workplace and worker safety, training, housekeeping, continuous improvement, security, sustainability, and compliance to all legal and ethical standards.
Complies with all local, regional, national, company, and all other applicable standards, laws, and procedures.
Develops Key Performance Indicators (KPls) that reflect the true performance of the operation and enables continuous improvement.
Develops talent within the workforce to meet the current and future needs of the operation.
Takes proactive corrective actions as necessary on a timely basis and in accordance with company policy.
Prepare budgets that meet operational goals and provides for effective management of resources.
Participates on cross functional teams with sales/marketing, new product development, and global operations to improve overall business coordination/execution and global best practice sharing.
Prepares reports as necessary or requested to show performance to plans.
Performs miscellaneous duties and projects as assigned and required.
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk up to 20% of the time. Working conditions include those of an office and plant environment. This is a normal manufacturing environment, with normal hazards associated with metal working equipment. This position requires occasional lifting of up to 30 lbs, and travel up to 20% of the time.
Store Manager
Store Manager Job In Milford, DE
Pay range: $72,000-$90,000/year Franchise Organization/Location: Franchise Management Services Reports To: Multi-Unit Manager/Franchisee A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings
* Deliver training to restaurant team members
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute new product roll-outs including training, marketing and sampling
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Completion of DCP and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Plan, monitor, appraise and review employee performance
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
* College Degree preferred
Key Competencies
* Strong analytical skills and business acumen
* Works well with others in a fun, fast-paced team environment
* On time, demonstrates honesty and a positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Store Manager
Store Manager Job In Delaware
Store Manager - (24004099) Description GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.• Analyzes Store reports to evaluate controllable expenses and overall Store performance.• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.• Ensures proper scheduling of Associates to meet business objectives.• Accepts special assignments as directed by Leadership.• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.• Ensures compliance with Ross personnel policies and procedures.• Manages Associate Relations issues, consulting with the District Manager as needed.• Ensures compliance with all State, Local and Federal regulations.Expense Control:• Leads all expenditures to be within budget.• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.• Ensures all Associates understand and can execute emergency operating procedures.Customer Service:• Treats all Customers, Associates, and other leaders with respect.• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.• Represents and supports the Company brand at all times.• Manages Store to ensure a clean, neat, easy to shop environment.• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.• Ensures merchandise is presented and organized according to Company merchandising guidelines.• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.• Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:• Manages Work Processes • Business Acumen• Plans, Aligns & Prioritizes • Builds Talent• Collaborates • Leading by Example• Communicates Effectively • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Five or more years of Store management experience in a retail environment.• Must maintain a high level of Customer service.• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.• Ability to train, coach and develop Associates at all levels.• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.• Fluency in English.• Must exercise considerable independent judgement and discretion.• Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: Pennsylvania-Delaware-Brookhaven-Brookhaven PAWork Locations: Brookhaven PA 3700 Edgmont Ave Suite A Brookhaven 19015Job: Store ManagerOrganization: Brookhaven PA (2594) Schedule: Regular Full-time Job Posting: Jul 1, 2024
T-Mobile Retail Store Manager REHOBOTH BEACH | Costal Hwy
Store Manager Job In Rehoboth Beach, DE
Retail Store Manager- Arch Telecom We're a national T-Mobile Preferred Retailer with 300+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the T-Mobile brand to life. They live and breathe the T-Mobile brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with T-Mobile employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
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