Station Agent Jobs Near Me

If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team. Qualifications: Proven track record of ALL of the following STRIVE values: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness Strong desire to be helpful and take ownership to resolve customer situations Empathetic and active listening Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar Positive outlook and enthusiastic attitude Conscientious team player Driven by delivering results Professional demeanor, put together Dependable and consistent, history of good attendance Naturally curious with an aptitude for learning and understanding quickly Ability to multitask by reading, typing, and navigating through applications while speaking with customers Prior customer service/troubleshooting experience preferred BILINGUAL (English & can SPEAK SPANISH) Responsibilities: Communicate with customers in a proactive and professional manner. Respond to questions and provide information while exceeding customer expectations. De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. Identify root cause of inquiries by asking probing questions to determine the best solution. Maintain required product knowledge to deliver best in class service. Details: Start Date: February 24, 2025 Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks Production Schedules available: Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week) Pay: $15.87/hr Must be Bilingual (English & Speak Spanish)

Details: JOB TITLE: Ticket Resolution Agent (100% Remote) JOB SUMMARY: A Ticket Resolution Agent is responsible for addressing taxpayers concerns and resolving issues to ensure customer satisfaction. Hours: 8:00 a.m. - 5:00 p.m., Monday - FridayPay: $20.00 per hour Location: 100% Remote - Must be local Type: TemporaryProjected Start Date: 05/05/25Duration: 3 months from start date Benefits: Available after eligibility period is met DUTIES Review, research, and analyze routine to moderate ticketed issues for taxpayer inquiries. Reroute ticket escalations to appropriate departments, in accordance to policies, procedures and job aids. Email appropriate documents to taxpayers regarding inquiry requests. Document and update critical information in Ticketing, TAS and supporting systems according to standard work on completion of each request. Document and track daily production utilizing tools as outlined and required. Utilize all software, databases, systems and scripts as outlined in standard work. Attend and participate in training, meetings, and huddles as required. REQUIREMENTS Background check required Basic math and computer skills Proven customer service skills (1 to 2 years minimum) Google Suite proficiency Microsoft Word and Excel proficiency Communication skills - both written and verbal Interpersonal communication Creative problem solving Retaining knowledge Multi-tasking, attention to detail and organization 1 year Call Center Experience - Required Escalated Ticketing Experience - Required

Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job responsibilities: Guide inbound/outbound airplanes to and from the gate. Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner. Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction. Clean aircraft passenger cabins between flights and stock aircraft with needed supplies. Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger. Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories. Receive and record customer baggage, air freight, mail, and company materials as required. Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities. Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required. Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner. Complete all training when required by company, airport governing authority, or customer when required. Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health & Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements: This job requires physical stamina and strength - Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces. Must be able to carry heavy items up and down narrow jetway stairs. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to work in cramped or high places. Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities. Must be able to work outside in all types of weather, around jet and machinery noises. Knowledge, Skills & Abilities: Good Communication Skills - Ramp Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo. Basic math skills: Ramp agents may be required to calculate weight and balance calculations for planes. Computer skills: Ramp agents may be required to use computer systems to track cargo and baggage. Problem-solving skills: Ramp agents may be called upon to troubleshoot issues during loading and unloading. Time management skills: Ramp agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Qualifications: Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. Possess a valid driver's license with a clean driving record. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Must complete ramp and SIDA training to obtain airport authority identification security. If required by customer or role access, be able to secure a Customs Seal through the respective governing agency. Preferred Qualifications - One+ year of relevant experience. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job responsibilities: * Guide inbound/outbound airplanes to and from the gate. * Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner. * Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction. * Clean aircraft passenger cabins between flights and stock aircraft with needed supplies. * Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger. * Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories. * Receive and record customer baggage, air freight, mail, and company materials as required. * Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities. * Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required. * Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner. * Complete all training when required by company, airport governing authority, or customer when required. * Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: * Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. * Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. * Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons. * Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. * Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. * Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. * Fully understand AGI Health & Safety and Security policies. * Attend training courses as may be required by AGI. Physical Requirements: * This job requires physical stamina and strength - Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces. * Must be able to carry heavy items up and down narrow jetway stairs. * Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. * Must be able to work in cramped or high places. * Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities. * Must be able to work outside in all types of weather, around jet and machinery noises. Knowledge, Skills & Abilities: * Good Communication Skills - Ramp Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo. * Basic math skills: Ramp agents may be required to calculate weight and balance calculations for planes. * Computer skills: Ramp agents may be required to use computer systems to track cargo and baggage. * Problem-solving skills: Ramp agents may be called upon to troubleshoot issues during loading and unloading. * Time management skills: Ramp agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Qualifications: * Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. * Possess a valid driver's license with a clean driving record. * If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. * Must complete ramp and SIDA training to obtain airport authority identification security. * If required by customer or role access, be able to secure a Customs Seal through the respective governing agency. * Preferred Qualifications - One+ year of relevant experience. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job responsibilities: Guide inbound/outbound airplanes to and from the gate. Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner. Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction. Clean aircraft passenger cabins between flights and stock aircraft with needed supplies. Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger. Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories. Receive and record customer baggage, air freight, mail, and company materials as required. Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities. Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required. Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner. Complete all training when required by company, airport governing authority, or customer when required. Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health & Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements: This job requires physical stamina and strength - Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces. Must be able to carry heavy items up and down narrow jetway stairs. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to work in cramped or high places. Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities. Must be able to work outside in all types of weather, around jet and machinery noises. Knowledge, Skills & Abilities: Good Communication Skills - Ramp Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo. Basic math skills: Ramp agents may be required to calculate weight and balance calculations for planes. Computer skills: Ramp agents may be required to use computer systems to track cargo and baggage. Problem-solving skills: Ramp agents may be called upon to troubleshoot issues during loading and unloading. Time management skills: Ramp agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Qualifications: Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. Possess a valid driver's license with a clean driving record. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Must complete ramp and SIDA training to obtain airport authority identification security. If required by customer or role access, be able to secure a Customs Seal through the respective governing agency. Preferred Qualifications - One+ year of relevant experience. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

What perks can you expect? Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources. Referral bonus available What will be your daily pursuit? Deep down, our mission and values make us who we are as a team. This is what we strive for in all of the connections we create for our guests and for each other. When does this adventure begin? This role is posted for our spring/summer 2025 season! What will you do in this job? This is the perfect way to start your career in travel & tourism! Get familiar with Alaska and it's backyard while progressing your career. Amazing career opportunity right here in Anchorage. Offer part time and full time with flexible schedule, remote work possibility after 6 months. Fun, enthusiast company culture needing adventurous and passionate people to join our travel team. Play tourist in your own state. Do you love Alaska? Passionate about travel? Want career growth opportunities? We have an amazing job opportunity in the Pursuit Alaska Collection Central Reservations department. Help the world experience the inspiring places you get to travel to as a staff member with us! Our office conveniently located downtown. Free parking and many perks! Why not get paid to travel around many of Alaska's best tourism locations?! Step out of that boring office job and walk into an amazing career opportunity in Alaska's playground. Prior tourism experience preferred but not necessary. We do require a love for Alaska, commitment to deliver exceptional guest service, excellent interpersonal and communication skills and a positive and professional attitude. What will you do in this job? Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Alaska Collection by Pursuit. As a Reservations Agent, you will work directly with guests to reserve components of Alaska Collection products. You will have a range of duties in order to assist the Contact Center staff including: Document sales using available reservations system, process payments and account for sold inventory Communicate effectively and positively with guests and staff via phone, fax and email Work to sell as many Alaska Collection products to meet the guest's needs What skills and experience do you need for this job? Commitment to delivering exceptional guest service Excellent interpersonal and communication skills Must possess sufficient fine motor skills Experience in the tourism or related industry viewed advantageous What will your work environment be like? Beautiful. You'll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you'll really get the chance to explore and see amazing scenery and wildlife within the last frontier. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. Independent. You'll spend your days in and around our amazing properties. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole. EEO Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ************************. We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.

**INTRODUCTION** Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, **team-oriented environment, we want to speak to you!** **Perks of the job:** + 401(k) + 401(k) matching + Dental insurance + Health insurance + Life insurance + Vision insurance + Paid time off + Growth potential _*Part-time benefits could vary_ **WHY WORK FOR PRIMEFLIGHT?** + We are committed to being a leading provider of commercial services within the aviation industry + Our teams focus on maintaining a positive working environment and treating all team members with respect + With more than 200 locations across the world, we offer opportunities for career progression + Enjoy a competitive pay scale **ABOUT US** + We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry! **BECOME AN PASSENGER SERVIE AGENT!** Our Passenger Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes. The Passenger Service Agent must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing solutions. You will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence. **WHAT IT'S LIKE TO WORK AS A PASSENGER SERVIE AGENT** + Greet and assist passengers at the airport with check-in, boarding, and general inquiries + Provide accurate information on flight schedules, gate assignments, and airport services + Handle passenger check-in and baggage processing efficiently and courteously + Assist passengers with self-service kiosks and online check-in procedures + Effectively resolve customer issues and complaints in a professional and timely manner + Make announcements and keep passengers informed about flight changes and boarding times + Handle the boarding process, including verifying travel documents and issuing boarding passes + Coordinate with ground staff and crew to ensure a smooth passenger experience + Process ticket sales, upgrades, and re-bookings as needed + Exceed customer service and safety standards set by PrimeFlight + Perform any additional duties as assigned by management **QUALIFICATIONS** + 18 years of age or older + Eligible to work in the United States + One year of customer service experience + Ability to read, write, speak, and understand the English language, to include documents + Ability to use electronic devices including IPads/Tablets, Computers, and Mobile Devices + Effectively communicate both in-person and through electronic means + Pass a background check and drug screen + Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs) + Ability to work any day/shift, including holidays, within a 24/7 operation **PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:** + Ability to lift up to 70 pounds + Prolonged standing and walking in an indoor/outdoor environment as applicable + Must be able to push, pull + Must be able to reach with arms and grasp with hands + Must be able to bend, stretch, squat, and kneel + Exposure to moderate and at times high noise levels + Be able to hear and respond to the spoken voice and to audible alarms + Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers + Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

div class="col col-xs-7 description" id="job-description" pstrong Your Next Career Adventure Starts Here!/strong/pp Do you have a passion for travel and a desire to turn it into a fulfilling career? Join our team of seasoned professionals with over 70 years of expertise in the industry, and take the leap into a career that's as exciting as it is rewarding. Together, we'll create extraordinary travel experiences that leave lasting impressions./ph3strongWhat You Can Look Forward To:/strong/h3ullipstrongComprehensive Training amp; Certification:/strong Gain the knowledge and skills you need to thrive in this industry through expert-led training programs. Learn how to craft unforgettable vacations tailored to your clients' dreams./p/lilipstrong Professional Website Included:/strong Impress potential travelers with a professionally designed, customized website that highlights your expertise and sets you apart in the travel world./p/lilipstrong Work-Life Balance:/strong Whether you're looking for part-time or full-time work, enjoy the freedom to create a schedule that fits your life and priorities./p/lilipstrong Exclusive Travel Benefits:/strong Take advantage of insider discounts, special deals, and VIP experiences as you grow your career in travel./p/lilipstrong Unlimited Earnings Potential:/strong Your success is in your hands! Earn commissions based on the bookings you make and the vacations you design for your clients./p/lilipstrong Advanced Tools at Your Fingertips:/strong Utilize cutting-edge software to simplify the booking process and uncover the best deals for your clients./p/li/ulh3strongYour Role Will Include:/strong/h3ulliDesigning customized travel itineraries and packages that exceed client expectations./lili Promoting exciting travel options and creating irresistible offers./lili Assisting clients in booking their dream vacations, while providing expert guidance and exceptional service./lili Enjoying the perks of traveling yourself, often with exclusive discounts and benefits./lili Accessing a personal booking engine and affiliate links with select vendors./li/ulh3strongStay Ahead in the Travel Industry:/strong/h3ulliStay informed on the latest travel trends and apply innovative marketing techniques to expand your client base./li/ulh3strongWhat We're Looking For:/strong/h3ulliA genuine love for travel and helping others create incredible memories./lili Strong communication skills to build meaningful relationships with clients./lili Attention to detail and a dedication to delivering top-notch service./li/ulh3strongAre You Ready to Embark on Your Journey?/strong/h3pThis is your opportunity to transform your passion for travel into a thriving career. Whether you're an experienced travel professional or taking your first steps in the industry, we'd love to have you on our team. Let's work together to create unforgettable travel experiences and shape the future of the industry./pp Reach out to us today and take the first step toward your dream career!/p /div

Ir Além! CHC provides unmatched helicopter services that enable our customers to reach beyond - to work in remote and challenging destinations that limit others - and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world - safely and reliably. All you have to do is get on board! At CHC, we pride ourselves on our values and culture: Accountability: Take pride and ownership of our actions and results. Collaboration: Working together with transparency and trust to drive continuous improvement. Care: Creating a safe and sustainable environment for all. Integrity: Doing what's right and fostering a culture of respect. Excellence: Prioritizing quality services and setting industry standards. Resumo da funcão Se você estiver interessado em dar um salto vertical em sua carreira, confira nossas oportunidades. A CHC do Brasil busca por pessoas AGENTE DE RAMPA. Principais Responsabilidades O Agente de Rampa terá participacão ativa no processamento de passageiros, na movimentacão e tratamento de bagagens e cargas, assim como na movimentacão de equipamentos de apoio de solo. Também participará do reboque de aeronaves, entre outras tarefas. Qualificacões, Habilidades & Atributos Buscamos profissionais proativos e comunicativos Ensino Médio completo Conhecimento de Pacote Office Experiência com atendimento ao público Habilitacão Cat "B" e "E" Oferecemos ótimas oportunidades de carreira, além de um pacote atrativo de remuneracão e benefícios. Vem para a CHC!

Job Title: Home-Based Cruise Reservationist Position Overview: Ecoway Voyagers, a trailblazing travel agency specializing in sustainable tourism, is seeking a Home-Based Cruise Reservationist to join our innovative team. As an Online Cruise Reservationist, you will be pivotal in assisting our clients with booking cruise experiences that align with our commitment to eco-conscious travel. This position offers full remote flexibility, allowing you to work from anywhere while providing exceptional service to our clientele. Responsibilities: Cruise Booking Management: Handle online cruise reservations promptly and accurately using reservation systems. Coordinate with cruise lines to confirm bookings and ensure accuracy of travel details. Assist clients in selecting cruise options based on preferences and sustainability standards. Customer Service: Provide superior customer service through various channels including phone, email, and chat. Address client inquiries regarding cruise itineraries, onboard amenities, and booking procedures. Resolve issues or concerns related to cruise reservations in a professional and timely manner. Sustainability Advocacy: Promote eco-friendly cruise options and sustainable practices to clients. Educate clients on responsible cruise tourism and encourage environmentally conscious choices. Collaboration: Collaborate with team members to ensure seamless travel arrangements and client satisfaction. Work closely with travel advisors to provide comprehensive support throughout the booking process. Benefits: Remote Work: Enjoy the flexibility of working remotely from any location. Professional Growth: Opportunity to develop expertise in cruise reservations and sustainable tourism. Impact: Contribute to promoting eco-friendly cruise options and responsible travel practices. Supportive Environment: Join a passionate team dedicated to sustainable tourism and client satisfaction. Qualifications: Proven experience as a cruise reservationist, travel agent, or in a similar customer service role. Excellent communication skills, both verbal and written. Proficiency in online reservation systems and general computer literacy. Strong attention to detail and organizational skills. Passion for travel, sustainability, and providing exceptional customer service.

Job Profile This Columbus-based, strategic leadership role has oversite of the entire Cabin Team for Vista America. The Head of Cabin is accountable for the culture, customer experience and cabin operations, always ensuring Vista America consistency and brand standards. Vista America's Cabin Hosts (CH) work onboard modern and luxurious private jets, placing dedicated focus on our customers comfort during their entire journey, which ultimately creates a unique home-away-from-home experience, which our customers have come to love. The Head of Cabin will ensure the CH team has the tools, knowledge, and support to fulfill the service excellence standards required. This position also provides clear leadership to your team of Cabin Operations and Performance Managers (COPMs). Responsibilities Ensure the continued Brand excellence of Vista America through the CH team. Build relationships with CH team and leadership to ensure effective alignment for the team and a clear understanding of responsibilities and standards. Evaluate processes and seek opportunities to improve efficiency, while maintaining the policies, procedures, and standards of Vista America. Uphold positivity and integrity during periods of transformational change. Be a visible presence within the operational control center and work with relevant teams to ensure CH staffing on flights. Accountable for all Client Services and Quality Ambassador feedback and ensure actions for improvement. Ensure aircraft standards, stocking, cleaning, and inventories are maintained and remain efficient. Provide performance reports to leadership. Requirements Minimum of 3 years in a senior leadership role. Flown as a Flight Attendant for an international carrier, or Cabin Host within Private Aviation - preferrable. Proven Experience in building a team culture with a remote team. Experience with and knowledge of the expectations of Ultra High Net Worth individuals and the intricacies that surround ultra luxury hospitality. Demonstrated ability to work with and create data, forecasting trends in-line with operational needs. Proven ability to lead departmental direction and demonstrate success in delivering key performance indicators. Experience in managing performance via standards, KPI's and Brand expectations. Right to live and work in the USA. Benefits: Medical, dental, and vision plans 401k program with company matching and no vesting period. Paid Time Off Life Insurance Employee Assistance Program Career progression The affiliated operating partners of Vista are equal employment opportunity employers. The affiliated operating partners of Vista do not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. The affiliated operating partners of Vista also prohibit harassment of applicants or employees based on any of these protected categories.

Job Title: Virtual Cruise Reservationist/Entry Level Overview: LoveBound Destinations, a distinguished travel agency specializing in luxury travel experiences, is seeking a dedicated Online Cruise Reservationist to join our remote team. As an Online Cruise Reservationist, you will play a pivotal role in facilitating seamless cruise bookings for our discerning clientele, ensuring exceptional service and satisfaction. Responsibilities: Cruise Booking Management: Handle cruise reservations and bookings efficiently and accurately through online platforms and direct communication with cruise lines. Client Consultation: Communicate with clients via phone, email, or online chat to understand their cruise preferences, budget, and special requirements. Itinerary Planning: Assist clients in selecting suitable cruise itineraries, cabin types, and onboard amenities based on their preferences and needs. Availability Monitoring: Utilize cruise booking systems to check cabin availability, rates, promotions, and special offers to provide clients with the best options. Booking Coordination: Coordinate cruise bookings, including cabin selection, dining preferences, shore excursions, and special requests, ensuring accuracy and confirmation. Customer Service: Provide exceptional customer service throughout the booking process, addressing inquiries, changes, and cancellations promptly and professionally. Sales and Upselling: Identify opportunities to upsell additional services, such as travel insurance, pre- and post-cruise accommodations, onboard packages, and special amenities. Documentation and Record Keeping: Maintain accurate records of bookings, client preferences, and communications in the reservation system, ensuring data integrity and confidentiality. Benefits: Remote Work Flexibility: Enjoy the flexibility of working from home, allowing for a better work-life balance. Competitive Compensation: Receive a competitive pay with potential performance-based incentives and bonuses. Professional Development: Access to training and development opportunities to enhance your skills and knowledge of the cruise industry. Travel Perks: Gain access to cruise discounts, familiarization trips, and other travel-related benefits to expand your expertise. Team Collaboration: Join a collaborative team of travel professionals dedicated to delivering exceptional service and client satisfaction. Qualifications: Strong communication skills, with a customer-focused approach and ability to build rapport with clients. Knowledge of cruise destinations, itineraries, cruise lines, cabin types, and onboard amenities.

Join our growing team of Reservation Sales Specialists at Tanzerra Resorts. This role begins at $17.00 per hour + the potential to earn monthly incentives. Experienced Specialists on average often earn an additional $1,500 or more monthly in incentive pay. This is a remote position, for candidates residing in the Scottsdale AZ or Fort Lauderdale FL areas. Our unique portfolio of resorts consists of: Enchantment Resort - Ranked #1 Resort in Arizona, surrounded by towering red rock walls of Sedona Mii amo Destination Spa - Voted #1 Destination Spa in the US Tides Inn - Southern charm waterfront resort in Irvington, VA The Cove, Eleuthera - Secluded resort on two white sand beaches in the Bahamas Twin Farms - Nestled in 300 acres of pristine Vermont countryside What You Will Be Doing: Assist guests by selling future room reservations as well as making changes to existing reservations in a knowledgeable and timely manner Creating a genuine, informative, and personalized guest reservations experience by accurately collecting contact information such as previous stay history, special occasions, preferences, and other pertinent information Complete an in-house training course on effective selling techniques and standards, and effectively utilize these skills to maximize revenue Answer all incoming calls and emails in a professional, friendly and efficient manner Develop authentic connections with potential guests in a reservation sales environment Maintaining complete knowledge of the properties and other information including: All property services offered and hours of operation All accommodations, layout, décor, attributes and locations All room rates, special packages and promotions Entertainment/special events scheduled on property and in the area Directions to the properties from airports and other major landmarks General information, descriptions and directions for local services, restaurants, and points of interest Booking all guest reservations, including guest follow-up, and obtaining all necessary information and accurately entering it into our Property Management System. Following up with potential leads through phone and/or email. Assisting and ensuring effective guest resolutions. Working with other departments in headquarters and on property to resolve any challenges. Ensuring that all billing and financial transaction are accurately and efficiently carried out before arrival. Upselling services and offering when appropriate Must meet or exceed established performance metrics associated with this position after your probationary period has been completed (90-days). What We Are Looking For: High school diploma or equivalent education required. Possess general computer literacy experience with knowledge of Microsoft Office and Property Management Systems (preferably Maestro) Ability to deal with internal & external guests while maintaining a high level of professionalism. Outstanding verbal and written communication skills, confident telephone skills and etiquette. A self-starter and able to work independently from home, have a strong eye for details, be results driven, possess strong interpersonal and administrative skills, demonstrate self-confidence, energy and enthusiasm. Excellent organizational skills and ability to handle multiple tasks (talk, type, search multiple screens) without impact to the guest. Ability to work effectively in a team environment and with different levels of management. Flexibility with schedule, able to work weekends, nights, and holidays as needed.

Join our growing team of Reservation Sales Specialists at Tanzerra Resorts. This role begins at $17.00 per hour + the potential to earn monthly incentives. Experienced Specialists on average often earn an additional $1,500 or more monthly in incentive pay. This is a remote position, for candidates residing in the Scottsdale AZ or Fort Lauderdale FL areas. Our unique portfolio of resorts consists of: Enchantment Resort - Ranked #1 Resort in Arizona, surrounded by towering red rock walls of Sedona Mii amo Destination Spa - Voted #1 Destination Spa in the US Tides Inn - Southern charm waterfront resort in Irvington, VA The Cove, Eleuthera - Secluded resort on two white sand beaches in the Bahamas Twin Farms - Nestled in 300 acres of pristine Vermont countryside What You Will Be Doing: Assist guests by selling future room reservations as well as making changes to existing reservations in a knowledgeable and timely manner Creating a genuine, informative, and personalized guest reservations experience by accurately collecting contact information such as previous stay history, special occasions, preferences, and other pertinent information Complete an in-house training course on effective selling techniques and standards, and effectively utilize these skills to maximize revenue Answer all incoming calls and emails in a professional, friendly and efficient manner Develop authentic connections with potential guests in a reservation sales environment Maintaining complete knowledge of the properties and other information including: All property services offered and hours of operation All accommodations, layout, décor, attributes and locations All room rates, special packages and promotions Entertainment/special events scheduled on property and in the area Directions to the properties from airports and other major landmarks General information, descriptions and directions for local services, restaurants, and points of interest Booking all guest reservations, including guest follow-up, and obtaining all necessary information and accurately entering it into our Property Management System. Following up with potential leads through phone and/or email. Assisting and ensuring effective guest resolutions. Working with other departments in headquarters and on property to resolve any challenges. Ensuring that all billing and financial transaction are accurately and efficiently carried out before arrival. Upselling services and offering when appropriate Must meet or exceed established performance metrics associated with this position after your probationary period has been completed (90-days). What We Are Looking For: High school diploma or equivalent education required. Possess general computer literacy experience with knowledge of Microsoft Office and Property Management Systems (preferably Maestro) Ability to deal with internal & external guests while maintaining a high level of professionalism. Outstanding verbal and written communication skills, confident telephone skills and etiquette. A self-starter and able to work independently from home, have a strong eye for details, be results driven, possess strong interpersonal and administrative skills, demonstrate self-confidence, energy and enthusiasm. Excellent organizational skills and ability to handle multiple tasks (talk, type, search multiple screens) without impact to the guest. Ability to work effectively in a team environment and with different levels of management. Flexibility with schedule, able to work weekends, nights, and holidays as needed.

Do you love exploring new destinations and helping others create unforgettable travel experiences? We have the perfect opportunity for you! Join our team as a Work From Home Travel Reservations Agent, where you can get trained as a travel consultant and obtain knowledge in many specific areas of the industry. Why You'll Love This Opportunity: Work From Anywhere - Whether at home or on the go, you can design your dream workspace. Enjoy Travel Perks - Exclusive discounts and travel benefits for your own adventures. Flexible Schedule - Set your own hours and enjoy a work-life balance that fits your lifestyle. Unlimited Earning Potential - This commission-based role means your income reflects your effort and success. What You'll Do: Create Tailored Itineraries - Plan personalized vacations, including flights, accommodations, excursions, and more. Provide Expert Recommendations - Offer customized suggestions for hotels, activities, and dining experiences. Coordinate Travel Logistics - Handle all booking details to ensure seamless and hassle-free travel for clients. Stay Informed - Keep up with travel trends, destination insights, and exclusive deals to offer the best options. What You Need: A Smartphone or Computer - Plus a reliable internet connection. Passion for Travel - You love helping others explore the world! Highly Organized & Detail-Oriented - Able to multitask and manage bookings efficiently. Self-Motivated & Goal-Driven - Comfortable working independently and meeting targets. Must be 18 years or older Ready to Start Your Travel Career? If you're eager to turn your love for travel into a fulfilling career, apply now! Serious inquiries only-this is a business opportunity designed for motivated individuals ready to take control of their success. Make travel dreams come true-yours and your clients!

eSQUAD Staffing allows you to work from home without a webcam. You get the opportunity to work for major companies such as amusement parks, timeshares, roadside assistance, cruise lines and more. The pay can range from $9-13+ an hour. Visit eSQUAD .NET to apply. Responsibilities • Answer inbound calls • Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion • Provide excellent quality customer service to resolve matter to customer satisfaction, within client guidelines Skills & Abilities • Good knowledge of business English, spelling and punctuation • Must be able to communicate clearly and effectively • Must be able to provide quality customer service • Ability to project and convey a positive, concerned and professional image to customers • Must be able to conduct data search efficiently and effectively while working within specific time constraints • Ability to maintain a well-organized work area * BONUS PLAN* PICK THE RIGHT SCHEDULE FOR YOU *

We're seeking a Virtual Cruise Reservationist to join our dynamic travel agency, dedicated to crafting unforgettable travel experiences. As an Online Cruise Reservationist, you'll be essential in helping clients book amazing cruise adventures. This fully remote position offers the flexibility to work from anywhere while delivering exceptional service to our valued clients. Responsibilities: Cruise Booking Management: Handle online cruise reservations promptly and accurately using reservation systems. Coordinate with cruise lines to confirm bookings and ensure accuracy of travel details. Assist clients in selecting cruise options based on preferences and travel standards. Customer Service: Provide superior customer service through various channels including phone, email, and chat. Address client inquiries regarding cruise itineraries, onboard amenities, and booking procedures. Resolve issues or concerns related to cruise reservations in a professional and timely manner. Collaboration: Collaborate with team members to ensure seamless travel arrangements and client satisfaction. Work closely with travel advisors to provide comprehensive support throughout the booking process. Benefits: Remote Work: Enjoy the flexibility of working remotely from any location. Professional Growth: Opportunity to develop expertise in cruise reservations and travel coordination. Impact: Contribute to creating memorable travel experiences and responsible travel practices. Supportive Environment: Join a passionate team dedicated to exceptional client satisfaction. Qualifications: Proven experience as a cruise reservationist, travel agent, or in a similar customer service role. Excellent communication skills, both verbal and written. Proficiency in online reservation systems and general computer literacy. Strong attention to detail and organizational skills. Passion for travel and providing exceptional customer service. If you're passionate about helping clients embark on unforgettable cruise adventures and eager to work in a flexible, remote environment, we encourage you to apply. Join us and be part of a team dedicated to creating extraordinary travel experiences. Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don't see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

For 53 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC career opportunities offer a rare combination of work in beautiful locations, a chance to grow skills and to share a passion for active outdoor recreation. JOB SUMMARY We are looking for Call Center Reservationists to join our team for start dates in April, May and June 2025. As a Call Center Reservationist, you are the first line of communication with NOC's guests and delivering NOC's Brand Promise via phone, chat, and email. In this role, you will help guide our guests to the adventure that best suits them, while also listening to their needs and providing helpful solutions to any of their concerns. Reasons why you should come work with us? Work for the Leaders in Outdoor Adventure Enjoy access to all the amazing Perks and Benefits NOC offers Varying schedules available Potential for Remote Work In this seasonal position, Call Center Reservationists can usually expect to work 30-40 hours/week. Due to the seasonal demand of our business, we are looking for applicants that are available for a minimum of 3 months and a preferred peak season (Memorial Day - Labor Day) availability to work 30+ hours per week and maintain weekend availability. This position is eligible for remote work for applicants living in NC, TN, GA, and SC. Responsibilities Gain a strong working knowledge of all NOC offerings and locations and/or have the ability to obtain this information using resources provided and communicate this information to guests to enhance their experience Book and modify guest lodging and activity reservations with accuracy Handle incoming and outbound calls and chats courteously and efficiently Develop a rapport with guests to anticipate guest needs to close sales, and capture all possible up‐selling and cross‐selling opportunities to maximize revenue Collaborate with other NOC departments. Follow NOC Reservation and Booking Policies Exemplify and demonstrate NOC's Core Values and Brand Promise Other duties as assigned Qualifications Required Passion for great guest service and sharing all NOC has to offer Willingness to learn and grow Strong communication and problem-solving skills Professional phone and online chat manners Timely - must be clocked in, logged in and phone ready at starting time Preferred Prior experience with customer service, sales, or in a call center Prior professional or personal experience in outdoor recreation, tourism, or hospitality Knowledge of NOC's products and locations in NC, TN, SC, and GA Physical Requirements and Working Conditions Comfortable sitting for long periods of time Comfortable speaking clearly and concisely with guests over the phone and via chat. Comfortable working with and navigating between multiple software platforms If working remote, have internet that meets required speed/bandwith and a distraction free workspace The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position. Please note that as an employer with over 100 employees, NOC will be required to comply with any OSHA Vaccination and Testing Emergency Temporary Standard should that standard be enacted. The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.

pKennebunkport Resort Collection is seeking a Central Reservations Supervisor to join our team of hotel reservationists. Agents receive incoming calls and secure bookings for the 9 hotels and 8 restaurants in Kennebunk and Kennebunkport, ME within the KRC portfolio, as well as our partner locations under EOS Hospitality: Isla Bella Beach Resort in Marathon, FL | Tranquility Bay Beachfront Resort - Marathon, FL | The Perry Hotel amp; Marina - Key West, FL | Wequassett Resort amp; Golf Club - Harwich, MA./p pThis position has the opportunity for work from home status once proven ability to perform the job with appropriate time management. Candidates would be required to attend in person training in Kennebunk, Maine and then hybrid/remote ability would be assessed. /p pemstrong As a guest experience team member, regularly scheduled shifts include days, nights (no later than 9pm), weekends, and holidays. /strong/em/p pstrong Job Summary:/strong/p ul/ul ul li Creates and accepts hotel and restaurant reservations for all KRC properties from all channels, such as telephone, email, PBX, Internet, and other third-party sites following standard and protocol/li li Responds to all guest requests in a timely manner, assesses the guest's needs and provides helpful and accurate information about the properties, accommodations, location, and the local area, adding personal recommendations where appropriate to achieve maximum customer satisfaction/li li Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible and alerting a manager where appropriate/li li Communicates with travel partners such as Online Travel Agencies, Tour Operators, AirBnb, VRBO, etc./li li Accepts and executes gift certificate orders/li li Complies with all reservation related safety, security and financial procedures, hotel policies and standards of conduct/li li Works harmoniously and professionally with co-workers and supervisors./li li Communicates with sales department and property managers regarding group bookings, creating and managing group blocks, inputting rooming lists, creating billing patterns, etc./li li Attend departmental meetings and training sessions as required./li li Use safe work practices daily. Report any unsafe areas to maintenance and Guest Services Manager./li li Understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace./li li Comply with all time and attendance policies./li li Comply with all uniform, dress code, and appearance standards./li li Assist the Reservations Manager with additional assigned tasks and projects./li li Ability to communicate with other coworkers and staff in a positive, efficient, and friendly manner./li li Demonstrate a team-focused attitude and encourage collaboration. Motivate and lead the team to accomplish tasks effectively./li li Available and willing to work flexible hours based on business needs, including regularly scheduled weekends and holidays./li /ul p /p pstrong Key Skills amp; Experience Required:/strong/p ul li Proven history of excellent customer service, sales, and communication skills - both verbal and written/li li Prior hotel front desk or reservations experience. Good understanding of lodging operations; reservations, guest service etiquette, etc./li li Ability to work onsite for required shifts as scheduled/li li Exudes a positive, team-focused attitude/li li Available and willing to work flexible hours based on business needs including regularly scheduled weekends and holidays./li li Demonstrates strong communication, organizational, and problem-solving skills./li li Expresses sincere enthusiasm for the role and passion for guest services./li li Strong time management. Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused with interruptions./li li Proficient with computers and Microsoft Office suite functions./li /ul pstrong /strong/p pstrong Essential Functions of the Job:/strong/p ul li Ability to remain seated for up to 8 hours (100% of shift)./li li Ability to view a computer screen for a majority of shift. Vision occurs continuously with the most common visual functions being those of near vision and depth perception./li li Must have finger dexterity to be able to operate office equipment such as computers, printers, calculator, phone, photocopiers, and other office equipment as needed./li li Ability to communicate and exchange accurate information effectively, both written and verbal./li li Ability to read, write, speak, and understand English./li li Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity./li /ul p /p pstrong About Kennebunkport Resort Collection/strong/p pThe Kennebunkport Resort Collection is a portfolio of diverse, luxurious lodging and dining options offering stylish and unique hospitality in Kennebunk and Kennebunkport. Our growing hospitality group includes Hidden Pond//Earth at Hidden Pond, Tides Beach Club, Cape Arundel Inn amp; Resort//Ocean Restaurant, Kennebunkport Inn//The Burleigh Restaurant, Cottages at Cabot Cove, The Grand Hotel//Rosella, The Boathouse Waterfront Hotel amp; Restaurant, Yachtsman Hotel amp; Marina Club, Lodge on the Cove//The Dory, and Via Sophia by the Sea. /p pstrong /strong/p pstrong KRC is proud to offer competitive wellness options and perks for both Part Time and Full Time employees; /strong/p ul li Employer-subsidized medical, dental, and vision insurance/li li Company-funded $25K in complimentary life insurance and $1K/mo. in disability/li li Optional Disability, Life and ADamp;D, Critical Illness, and Accident Insurance options/li li Additional Health amp; Wellness benefits including prescription and gym membership discounts/li li Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals/li li Flexible and understanding work-life equality/li li Family Matters Program of 3+ months paid parental leave for new parents/li li 401k employer match, up to 4% of salary/li li Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments/li li Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations/li li Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations/li li Gold Card annual complimentary restaurant allowance for managers/li li Discounted lodging rates from New England Inn amp; Resort Association partners/li li Pathways for growth and professional development including training and tuition reimbursement/li li Relocation assistance to temporary employer housing/li li Incentive opportunities for both hourly and managerial roles/li li Supportive, open workplace culture/li li Company-funded Employee Assistance Program for life and mental health resources/li /ul pstrong /strong/p pstrong Why Join our team? /strong/p pJoin our community of ambitious, thoughtful, and dedicated hospitality professionals delivering exceptional guest experiences. At Kennebunkport Resort Collection, we encourage creativity, ownership, and problem-solving at all levels of our organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business./p pAs a Kennebunkport Resort Collection employee, we welcome you to join us in making a community impact. Our KRC Cares team partners with community leaders and like-minded businesses to advance our community services, such as toy drives, beach cleanups, and other charitable causes around the community. Our Community Impact project allows a 1% Impact Fee to be donated to hand-picked local organizations focusing on affordable housing, protecting wildlife habitats, and creating spaces for the youth of our community./p pKennebunkport Resort Collection offers customized learning opportunities for all employees. We work to carve out a path for internal leaders with motivated career goals. Annual conferences, mentorships, scholastic reimbursements, internships, and company-funded leadership development opportunities are just some of the ways we support our associates./p p /p pstrong Ready to learn more?/strong/p pVisit us online at a href="********************************************* rel="noopener" target="_blank"*************************************** and explore our parent company, EOS Hospitality at a href="****************************** rel="noopener" target="_blank"************************ for more information about the amazing ways we're making a difference./p