How To Become A Station Agent: What It Is and Career Path

What is a station agent and how to become one

Updated January 8, 2025

3 min read

There is more than meets the eye when it comes to being a station agent. For example, did you know that they make an average of $14.64 an hour? That's $30,454 a year! Between 2018 and 2028, the career is expected to grow 0% and produce -5,200 job opportunities across the U.S.

ScoreStation AgentUS Average

Salary

2.4

Avg. Salary $30,454

Avg. Salary $59,228

Diversity

8.6

Race

American Indian and Alaska Native 0.93%

Asian 6.49%

Black or African American 9.27%

Hispanic or Latino 21.42%

Unknown 5.54%

White 56.35%

Gender

female 45.79%

male 54.21%

Age - 45

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 45

Stress Level

8.4

Stress level is high

7.1 - high

Complexity Level

4.8

Complexity Level is intermediate

7 - challenging

Work Life Balance

7.3

Work Life balance is good

6.4 - fair

Key steps to become a station agent

Explore station agent education requirements

Most common station agent degrees

Bachelor's

35.7 %

Associate

25.4 %

High School Diploma

24.7 %

Start to develop specific station agent skills

Skills	Percentages
Loaders	15.58%
Reservations	15.06%
Cushions	11.43%
Ground Operations	8.00%
Eagle	6.84%

Complete relevant station agent training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New station agents learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a station agent based on U.S. Bureau of Labor Statistics data and data from real station agent resumes.

Research station agent duties and responsibilities

Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
Check in of domestic and international passenger flights according to FAA guidelines, using SABRE computer program.
Answer inquiries regarding general travel information, airline polices, and TSA and FAA rules and regulations.
Secure tag luggage by loading into TSA approve metal cages and seal them before sending the bags to the airport.

Prepare your station agent resume

When your background is strong enough, you can start writing your station agent resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a station agent resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Station Agent Resume templates

Build a professional Station Agent resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Station Agent resume.

Apply for station agent jobs

Now it's time to start searching for a station agent job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do station agents rate their job?

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Station Agent reviews

A zippia user wrote a review on Sep 2023

Pros

The pros of course are that the airline industry is exciting and amazing, industry. Witch from the outside looks so exciting but when you get there, you realize that flight benefits sound amazing but when you’re paid at a rate of minimum wage and most sentences are a slightly higher may be up to $60.50 an hour for new hires. You can’t fly anywhere so don’t be don’t be fooled by the recruiters he will not be traveling are you off that you can’t afford the hotels what you get to your destination low.

Cons

Super super low pay major turnover rate of at least 40 to 50% depending on the company you work for so the team is constantly changing which address to the to the job and that the team doesn’t really have time to ever gel because most people don’t stay there more than a year year