Charter Spectrum is the fastest growing TV, internet and voice company in the U.S. They are on a mission to integrate the best, highest quality services with the best service and deliver an unbeatable company culture. The company, as of 2019, has an annual revenue of around $45.8 billion, serving more than 300 million wireless devices and 52 million homes across 41 states.
The company is growing, and with it is a diverse and inclusive culture that empowers employees to be the best that they can be.
Diving Into the Values at Charter Spectrum
Values That Inspire Innovation
Charter Spectrum highlight 5 main priorities in the way that they operate. These priorities are applied across every facet of the company, from the hiring process to routine installations, to innovating the technology that they use. Those 5 priorities are:
The Culture at Charter Spectrum
Empowering Differences
The culture at Charter Spectrum is built on a foundation of diversity and inclusion. They have some great policies in place to make sure that they are always doing everything that they can to maintain their diversity and empower people. There are 5 Business Resource Groups in place at Charter Spectrum for employees. These groups allow access to networks of employees with similar experiences and backgrounds as theirs and offer a platform for every employee to have a voice. Those 5 groups are:
Tom Rutledge, Chairman and CEO, said, "Reflecting the vibrant diversity of the communities we serve enables us to deliver superior products and services to customers and is a critical component of our success."
The Charter Spectrum also puts a big emphasis on building better communities. They do this through their product, but also through a lot of community outreach and volunteer work. They have structured and very successful philanthropic programs that they roll out across the country every year. They have Spectrum Housing Assist, Spectrum Digital Education, and Spectrum Employee Community Grants. All three of those are great ways that the company does its part in the community, but that last one is definitely one you don't see every day.
Through the Spectrum Employee Community Grants, employees can nominate nonprofit organizations that they have an affinity for or connection to, and have volunteered within the last year. Charter Spectrum just may single that organization out for some special help.
Rutledge also said, "We, at our core, are a service organization. And every product we sell has a huge service component."
The Benefits at Charter Spectrum
A Wide Spectrum of Benefits
Charter Spectrum recognizes that employees can do their best work when they don't have stresses such as whether they are going to be able to feed their family or pay for a doctor's visit or not. That is why they offer employees such great benefits and perks. Some of those benefits and perks include:
Spectrum offers educational sessions to building a secure financial future, a confidential health concierge service, as well as a number of specialty health care programs. These special programs consist of things like fertility management, second opinions and in-depth medical reviews, and centers of excellence for non-emergency surgeries. They also offer tools to parents with children with developmental delays. There are also ample opportunities to do work towards making the community that you live in a better place to live and work.
The Interview at Charter Spectrum
The interview process at Charter Spectrum is overall a pretty straightforward one. The process can take anywhere from 2-5 weeks. The initial contract will likely be with a recruiter or HR rep through a phone screen. After that, the next interviews will most likely be in-person interviews, unless a special arrangement is set up with the hiring body.
Some questions you will likely be asked throughout the interview process are: