Youth Development Specialist - Relocation to Hershey, PA Required
Specialist Job 31 miles from Whitehall
Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and more-and all costs are covered.
Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive.
MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home.
Benefits
· Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more)
· Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
· Relocation assistance and paid training provided
· Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school
· Three-week paid summer vacation
Qualifications:
· Experience working or volunteering with youth, preferably from under-served settings
· This is a two-person job for couples who have been legally married for at least two years
· Both spouses should be age 27 or older
· No more than three dependent children may reside in the student home
· Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty
· Limitations on pets. Only fish and one dog of approved breeds is permitted
· Valid driver's license; ability to become certified to drive student home vans
· Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited)
· High school diploma or GED required
· Must be able to lift up to 50 lbs.
· Candidates must demonstrate a high degree of integrity as all staff are role models for students.
· Both spouses must complete an individual employment application
This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at *********************************.
Life Insurance Specialist
Specialist Job 8 miles from Whitehall
GET PAID WHAT YOU'RE WORTH | SUPPORT YOUR COMMUNITY | HELP OTHERS
Our top-performing agency in Allentown will
support you
in your sales role as a licensed Life & Health Specialist with every lead being provided in a
multi-million dollar book of business.
We need YOUR HELP to help our community protect what matters most. We treat our customers like people-
NOT a number
- that's why YOU will be supported with a BASE SALARY! They need to be EDUCATED about their insurance coverage by a professional like YOU.
Other benefits in this role include:
Base salary PLUS UNcapped commission & performance bonuses (OTE: $50k-$100k+)
Health Benefits
PTO
Paid Holiday
Paid Agency Training
Career Advancement
Hybrid Schedule after training
Work/Life Balance with M-F Schedule: No nights, No weekends.
Business Development to grow you professionally
Requirements:
Pass state background check
ACTIVE L&H license w/ proven Sales Experience
Positive Mental Attitude
Career-Minded
Responsibilities:
Comb through existing customers looking for area of opportunity.
Cold-call, warm-call to help your financial earnings grow beyond.
Educate customer base and prospects on PROPER insurance coverage they need.
Handle everyone with grace and grow personally
Stop "turning & burning" in an unrealistic sales environment, gate-keeping your success.
START GROWING your career the RIGHT WAY.
Technical Training & Support Specialist
Specialist Job 26 miles from Whitehall
Our mission is to exceed our customers' expectations as their most reliable, innovative, and trusted lab resource. We achieve this by partnering with customers to solve their most pressing day-to-day challenges and always holding ourselves to a higher standard of product quality, exceptional service, and unmatched support.
Summary/objective
We are seeking a highly motivated and technically skilled individual to join our team as a Technical Training & Support Specialist. In this dual role, you will be responsible for providing comprehensive training to our customers and internal teams on our products and services while supporting day-to-day technical operations of the department, by leading and performing telephone and e-mail technical support and troubleshooting for Avantik products for the Field Service team and delivering exceptional technical support to resolve customer inquiries and issues. The ideal candidate will possess a strong understanding of technical concepts, excellent communication skills, and a passion for helping others succeed.
Essential Functions
Design, develop, and deliver engaging training materials (e.g., presentations, manuals, videos, online courses) for internal and external audiences.
Facilitate live training sessions (in-person and virtual) on product functionality, best practices, and troubleshooting techniques.
Customize Training programs based on user groups and skill levels.
Regularly update training materials to reflect product updates and industry changes.
Provide Level 1 & 2 Support by responding to customer inquiries and technical issues via phone, email, chat, and ticketing system.
Perform transactions within Dynamics 365
Diagnose and resolve technical problems, escalating complex issues when necessary.
Accurately document support interactions, troubleshooting steps, and resolutions in the system.
Maintain up-to-date knowledge of product features and troubleshooting procedures.
Act as a customer advocate, providing product feedback to development and engineering teams.
Contribute to support knowledge base, creating and updating documentation, FAQs, and troubleshooting guides.
Competencies
Excellent communication and presentation skills.
Strong problem-solving and troubleshooting abilities.
Ability to explain complex technical concepts in a clear and concise manner.
Strong customer service orientation.
Ability to work independently and as part of a team.
Strong organizational and time-management skills.
Additional Responsibilities:
Travel with Field Service Engineers to support field projects and exchange technical information when needed.
Partner with other groups and departments to improve customer support processes.
Perform other duties as assigned by the Technical Support & Training Manager
Assist in scheduling and monitoring planned and unplanned technical support activities.
Review and enhance technical support procedures for improved efficiency.
Travel required
Some travel is required, up to 30% depending on training and/ or business needs of the Company.
Qualifications:
Technical skills:
Proficiency in using support ticketing systems (e.g. 365 Dynamics Service Management).
Experience with remote support tools (e.g., Microsoft Teams, TeamViewer).
Experience with Learning Management Systems (LMS) is a plus.
Strong understanding of Dynamics 365 Field Service is a plus.
Technical skills that include testing, repairing and maintaining medical equipment.
Proficient in the use of tools and test equipment.
Thorough knowledge of modern electronic, mechanical and software based medical equipment.
A working knowledge of physiology and the clinical setting for Avantik equipment.
Must be able to demonstrate effective communication, organizational and leadership skills in scheduling, monitoring performance, ensuring effective documentation and leading other technicians.
Must demonstrate the ability to work under limited supervision and assist with the training and coaching of others.
Preferred Qualifications:
Relevant certifications (e.g., CompTIA CTT+, Microsoft, specific product certifications)
Relevant certification in a technical field.
Avantik is an integrated medical products and services company delivering superior quality instruments, reagents, consumables, and service to the anatomic pathology market consisting of hospital, reference, and physician office laboratories in the US. The company is headquartered in Montville Township, NJ.
Avantik's experienced team and consultative partner approach integrates consumables, service, equipment, and education so that labs focus on what matters most - having everything under control in their laboratory to deliver fast and accurate diagnoses. Avantik offers a full line of consumables and reagents for the histology lab sourced and private label Avantik branded and by distribution of other brands. Avantik has serviced all brands of OEM histology lab equipment for over 40 years and offers best-in-class responsiveness and an industry leading 97% first time fix-rate.
Technical Support Analyst, Application Support - PA Office
Specialist Job 23 miles from Whitehall
For 35+ years we've been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with globally recognized destinations as well as lesser-known but locally loved attractions on six continents. Now, we are looking to add an experienced, customer-focused tech resource to our technical support team.
The Technical Support Analyst ensures the delivery of world-class, 2
nd
line, customer technical support for customers of Gateway Ticketing Systems. This role acts as a second line of support by aiding customers via telephone, email, and Gateway's Customer Portal. Utilizing technical support best practices and other resources, the TSA efficiently identifies issues, finds resolutions, and documents solutions while communicating to the customer. This position is in-office or hybrid and must be able to commute to the Gilbertsville, PA.
Experience:
Minimum 3 years of experience in customer service.
Minimum 2 years of experience in technical support, help desk, or related field working directly with customers.
Experience learning and supporting complex software products preferred.
Core Competencies:
Intermediate technical troubleshooting skill, including a growing ability to isolate, identify, and resolve problems with Gateway software as it interacts with hardware, the customer's network, SQL databases, and third-party systems.
Excellent interpersonal and communication skills, including exhibiting professionalism, responsiveness and diplomacy when working with customers.
Proven experience with coordination of multiple tasks simultaneously, meeting deadlines and working productively and efficiently under pressure.
A demonstrated proficiency of Microsoft Office programs (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint).
Travel up to 10% of the calendar year, which may include weekends and holidays.
Job Description
Triage technical support requests through various customer communication methods with expertise, patience, empathy, and urgency.
Resolve technical support requests in a timely manner with consistent communication to the customer.
Provide accurate and efficient management of reported issues, including clear documentation of all activity for each incident via the software defect system(s).
Maintain proficiency in Galaxy modules covered in the System Administrator Certification Program.
Provide on-call and backup support as required.
Establish and maintain relationships with customer base.
Collaborate with other departments to resolve customer issues and ensure high levels of customer satisfaction.
Perform configuration work at customers' sites or attend support-related meetings with customers as required.
General Duties:
Complete all tasks and handle all situations in accordance with Gateway's Core Values.
Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, or participating in professional organizations.
Communicate in a clear, concise, and timely manner, including voicemail and email.
Always promote and uphold the values, mission, and vision of the company.
Read, understand, and comply with the Employee Handbook.
Promote and adhere to all defined policies, processes, and procedures.
Perform other tasks as required by management.
Physical Demands:
Ability to hear, see and speak adequately (with or without accommodations) to perform the essential functions of the job.
Ability to perform repetitive movement actions including walking, standing, and sitting for long periods of time to adequately perform the essential functions of the job.
Ability to work in inside environmental conditions.
Diversity and EEO statement:
As an organization, we strive to maintain an environment and culture where all voices and perspectives are valued, where all team members are seen and heard, where opportunities are available to all who seek them, and where all employees feel they are able to bring their authentic selves to work each day. Diversity, equity and inclusion are an organizational priority, and we are committed to further building and strengthening these programs each year.
Gateway Ticketing Systems is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, biological sex, gender identity, gender expression, sexual orientation, national or ethnic origin, genetic information, disability, age, veteran status, family or marital status, or any other applicable legally protected characteristics.
No agencies, please.
We are not sponsoring visas at this time.
Desktop Support Technician Level I
Specialist Job 4 miles from Whitehall
Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported.
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
* Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates;
* Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status.
* Support the Mac operating system and various Apple tools and applications;
* Provide operating system updates for Macintosh desktops/laptops;
* Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration;
* Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials.
* Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system;
* Add virtual desktop client to Office 2007 / Office 2010;
* Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required;
* Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus;
* Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops;
* Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required;
* Assist with creation of a knowledge base of problem remediation;
* Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and
* Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis.
Supervisory Responsibilities:
* None
Minimum Knowledge, Skills and Abilities required:
* Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines.
* Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user.
* Must possess exceptional written and verbal communication skills (in English).
* Ability to quickly learn and acquire expertise in client's custom applications.
* Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen.
* Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered.
* Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure.
* Team player who is invested in and strives to maximize team/department performance.
Physical and Mental Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
* The ability to lift and move 35 pounds.
Mental Demands
While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
General office environment
Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
#LI-BB1
Area Sales & Design Specialist
Specialist Job 4 miles from Whitehall
Do you thrive in a fast-paced environment where every day presents new encounters and opportunities? If you are Competitive, Influential, Organized with Outstanding Interpersonal Skills, we want you to join our team as an Area Sales & Design Specialist! We offer an unlimited commission program.
WHAT YOU WILL DO
In this role, you will be responsible for driving sales growth and providing exceptional design consultation services to our clients. You will work on-site at your assigned Home Depot stores, leveraging their employees and customer traffic to generate leads and sales. Your 15 Home Depots are in the Lehigh Valley Territory. Weekend work required.
WHO IS TUFF SHED?
Tuff Shed is a leading manufacturer of storage buildings dedicated to delivering top-quality products/services and exceptional customer experiences. Our team is built on a foundation of integrity, professionalism, and a drive to succeed. We offer a competitive compensation package, including a guarantee minimum salary, commission, and benefits.
WHAT'S IN IT FOR YOU?
This is a salaried + commission compensation program ranging from $50,000 to $100,000+.
As someone with a competitive drive, solid work ethic, and an influential mindset there are virtually no limits for growth as more experienced and successful Area Sales & Design Specialists could earn in excess of $100,000.
Hands-on training program by Regional and Corporate leaders
A supportive and collaborative work environment where your contributions are valued
An opportunity to be an OWNER of a successful company through our Employee Stock Ownership Plan (ESOP)
We offer competitive benefits! PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), employer matching 401(k) plan
Mileage reimbursement
On-Demand Access to Your Pay! Why wait until pay day? (restrictions apply)
WE ARE COUNTING ON OUR AREA SALES & DESIGN SPECIALISTS FOR:
A commitment to your assigned Home Depot stores, building lasting relationships by working your stores, daily
Regularly plan, coordinate, execute lead generating events
Self-direction and the ability to work independently and build relationships
A passion for helping customers solve storage problems
Enjoy training others and communicating product knowledge
Ability to listen to customers and answer their needs
Proven computer skills and the aptitude to learn new software
Develop trusting relationships within your district
Comfortable leveraging CRM (Salesforce) system regarding customer interactions and next steps
Partner with Home Depot leaders providing updates on sales performance, merchandising and displays
Ensure our Tuff Shed displays are presentable, clean, and maintained; signage is updated
Embrace & enjoy using technology
JOB REQUIREMENTS
Availability to work Saturdays and Sundays
Proven relationship building skills
Current valid driver's license and a satisfactory Motor Vehicle Report
Salesforce experience preferred
If you are a results-driven sales professional looking for a rewarding career with unlimited potential, we want to hear from you! Apply now.
ABOUT TUFF SHEDTuff Shed was established in 1981 and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. What's more, Tuff Shed is a trusted consumer brand with 20% of our new customers coming from referrals and/or repeat business.
Would you like to work for a respected industry leader in a sales role that gives you great opportunities to grow your income? Learn more about us! Check out the Tuff Shed Website at *****************
As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five-seven minute survey: ************************************************************************************************
SLS2021
IT Helpdesk Technician
Specialist Job 17 miles from Whitehall
Behavioral Health Associates (BHA) is an educational organization. We offer an academic learning environment integrated with behavioral support services for students diagnosed with emotional/behavioral disorders to empower the students in overcoming challenges and creating new stories for their lives.
We currently have an opening for a full-time IT Helpdesk Technician.
POSITION GOAL
You will be the first line of defense for our users, providing efficient and friendly support across a range of hardwares, software, and network issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Troubleshoot user issues related to desktops, laptops, chromebooks, iPads, Onescreen Interactive Whiteboards, projectors, software applications, network connectivity, as well as other devices and applications.
Provide clear and concise explanations of technical concepts to users with varying levels of technical expertise.
Document issues and resolutions to build a knowledge base and improve future support.
Escalate complex issues to senior IT staff as needed.
Maintain and update ticketing system and documentation.
Stay up-to-date on the latest technology trends and best practices.
Travel between our locations to support our various buildings and programs.
Contribute to a positive and collaborative IT environment.
Attend staff meetings as required.
Follow any other job-related directions or duties as instructed by your supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Experience in a technical support role, in an IT Helpdesk setting, preferred.
Strong understanding of computer hardware, software, and networking concepts.
Passionate about technology and willing to learn new things.
Ability to work independently and as a team.
Experience with Microsoft 365, Google Workspace, and Microsoft Office.
Strong written and oral communication skills.
Ability to problem-solve and methodical approach to troubleshooting.
Certifications in IT support or related fields, preferred.
Customer service experience, preferred.
Basic knowledge of structured cabling, preferred.
BENEFITS
Full Time, Year-Round
Paid Leave for Sick, Personal, and Vacation Days
Time Off for Holidays
Choice of Two Medical Plans, Dental, Vision and Voluntary Life Insurance
Company Paid: Group Life Insurance and Employee Assistance Program
Retirement Plan with Company Match up to 3% of your Annual Salary
Tuition Reimbursement
When applying to this position, please include a copy of your letter of interest, resume, current clearances and BHA's employment application.
Click Here to complete BHA's Employment Application for Support Staff (Non-Teaching Positions)
BHA is committed to a diverse and inclusive workplace. BHA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.
Dynamic PC Support Techician
Specialist Job 31 miles from Whitehall
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Operations Specialist - Mid-Atlantic Region
Specialist Job 15 miles from Whitehall
Determined. Imaginative. Curious. If these are some of the ways you describe yourself - we want to learn more about you! At TC Energy, we are Energy Problem Solvers - passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to join our team!
The Opportunity
Our US Gas Operations (USGO) Mid-Atlantic Region team is evolving to meet the needs of our growing business, and we are expanding our presence in Pennsylvania to support the operation and maintenance of our natural gas pipelines and associated facilities throughout Mid-Atlantic and the surrounding area.
We are seeking a skilled Operations Specialist that will provide project development, implementation and integration support and serve as the point of contact for operational engagement and project interface.
This role will be the primary contact for the Area Manager (or multiple managers) and the location team without the formal supervisory authority customary to employee leadership positions with respect to Project design engagement, construction execution, and integration activities (turnover, commissioning, and integration) and process safety.
This role will also serve as technical subject matter expert (SME) to provide mentorship and champion collaboration and communication between the operations and project team in with a problem-solving approach to process safety and practical design and operations.
This individual must be a self-starter, capable of working with minimal supervision, who possesses strong communication, analytical, troubleshooting, and decision-making skills.
**No cross-border relocation**
What you'll do
General Leadership
Communicate, implement, and advocate corporate messages and programs in the spirit of the organizational vision and values. Exemplifies the TC Energy values: Safety, Integrity, Innovation, Responsibility and Collaboration
Helps drive transitional initiatives and is known as a change leader, working closely with Leaders, co-workers, stakeholders, TOS and safety specialists, contractors, and vendors (internally & externally)
Demonstrates advanced communication skills: Facilitates flow of information
Demonstrates competencies in Leadership (people or process), Business, and HSE areas
Asset Management
Supports the Region with the proper execution of work, and outreach across regions as needed.
Reviews TOP changes with technicians as needed
Has practical knowledge of compressor station equipment, pipeline facilities, metering and regulating equipment, communication systems and or other facilities appurtenant to the pipeline system; and/or routine and major maintenance on gas turbines packages, gas compressor units and associated auxiliary equipment
Additional knowledge of mechanical, measurement, or control equipment such as meters regulators and valves, power electricity (including hazardous area equipment), process controls, programmable logic controllers (PLC), electric generation equipment, microwave multiplex equipment, etc.
Provides advanced support in ensuring compliance
Budgeting
Provides input into project estimates as requested
Project Support
Supports project activities in alignment with the Work Management Governance Document as well as the applicable Project Playbook and associated Project Playbook RACI during the Prospecting, Proposal, and Implementation phases of a project
Act as Operations Representative for identified GPMC and Major projects within a Region
Assist Project Managers, Engineers and Construction Managers with projects and related issues as required; Examples of project workload include, but are not limited to assistance with scope development, consolidating field operational feedback for design reviews (30,60,90), preparing for, and conducting walk throughs, participating in pre job meetings, researching, and capturing of information to assist with design.
Leads/participates in the PSSR execution and commissioning processes at the completion of projects
Manage project punch list of remaining items turned over to operations in order to create MOC/E3 for completion of activities by USGO, in alignment with the Project Delivery Standard
Engaged in monthly corrosion meetings
Support EIGHT Advisors and Isolation Coordinators by participating in energy isolation and gas handling plan development and execution
May be asked to serve as Project Manager on Break & Fix (Capital & Expense) projects on like for like replacements/repairs
Issue Management
Typically, the first point of contact for the escalation of work / project issues or location conflicts prior to escalation to the Regional Manager
Uses analytical and leadership skills to solve problems and manage conflict.
Compliance, Safety & Emergency Response
Promote a culture of continuous improvement and promote safety as the highest priority
Actively support implementation of process safety management/risk management process programs and procedures for the business unit that meet federal, state, local, and provincial regulations
Leads and continually drives effectiveness of established Management of Change and Pre-Startup Safety Review processes and assists in development of new and improved processes
Effectively communicates and conducts process safety management training, as needed
Consistently maintain and demonstrate a high regard for personal and process safety, for the protection of company assets, employees, and the general public.
Minimum Qualifications
Successful completion of an associate degree, graduation from a 2- or 3-year technical school program (Engineering, Business Management, or equivalent) or equivalent combination of training and experience in lieu of a degree is preferred.
Minimum of 8 years of related experience; Energy industry experience, specifically in liquids, natural gas transmission/storage operations, is preferred
Ability to travel to work locations to meet project and operational needs
Approximately 40% travel
Demonstrated ability to influence, engage, and develop a team
Technical operational expertise preferred in one or more of the following areas: corrosion and pipeline; compression and gas conditioning; automation and electrical; storage; pipeline safety and mapping; measurement and regulation; operations and maintenance; construction management; permitting/compliance regulations; project management and pipeline and/or facilities design
Possess thorough knowledge and understanding of TC Energy Operating Procedures (TOPS), Policies, and Standards
Demonstrated effective written & verbal communication skills and ability to effectively communicate with all levels of the organization; and knowing when and how to use appropriate platforms
Proficiency with Microsoft Office products (Excel, PowerPoint, Word, MS Teams, etc.)
Must be a leader and Champion safety and have the ability to manage work in a safe and environmentally responsible manner
Must have a proven safe driving record and provide documentation of past traffic violations upon request, as well as possess and maintain a valid driver's license
Highly motivated with interpersonal skills to effectively work in a collaborative team environment that includes shared responsibilities, establishing and maintaining effective working relationships with others, support team and company objectives
Requires an aptitude for attention to detail, accuracy, precision, and logic.
Demonstrated ability to influence and motivate TC employees within and outside of the business unit, creating and sustaining critical partnerships
Demonstrated ability to initiate change and help others adapt to a changing environment
Demonstrated ability to manage varied tasks, adapt to changing tasks and identify appropriate prioritization for timely execution
Utilize computers and e-mail for internal and external communication, record keeping, on-line reporting, material, and supply ordering, and filing of various forms.
Ability to work independently and on teams
Ability to apply business principles to identify, justify and implement solutions
Ability to make sound business decisions based on risk / cost / benefits assessment, and economic and commercial drivers
Demonstrated ability to create and/or sustain a culture of inclusiveness and diversity of thought
Proven and recognized result.
This position requires candidates to
Be available for extended work hours or workdays as required based on operational and business requirements
Travel to other company locations for temporary assignments, meetings or training which would involve some overnight stays away from home
New Hires subject to a pre-employment physical, background check, and drug test
About our business
TC Energy is a leading energy infrastructure company in North America. We have three complementary businesses of natural gas pipelines, liquids (oil) pipelines, and power generation. Our operations span three countries, seven Canadian provinces, and 34 U.S. states.
TC Energy is an equal opportunity employer.
Learn more
Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.
Thank you for choosing TC Energy in your career search.
* Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.
* Applicants must have legal authorization to work in the country in which the position is based with no restrictions.
* All positions require background screening. Some require criminal and/or credit checks to comply with regulations.
* TC Energy is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting ********************.
Property Damage Claims Specialist
Specialist Job 4 miles from Whitehall
Are you an insurance professional with experience in claims handling? Do you have a strong understanding of state regulations and a proven record of providing excellent customer service? If so, we want you on our team! We are seeking a Damage Claims Specialist to manage and process customer property damage claims related to utility service operations. This role is responsible for ensuring accurate and timely claims processing while maintaining compliance with state regulations and the Company's tariff. From the initial claim submission to final resolution, you will oversee the entire claims process, ensuring proper documentation, maintaining tracking reports, and addressing customer inquiries.
Job Qualifications:
Bachelor's Degree (preferred); High School Diploma or equivalent (required)
Minimum of three (3) years experience in claims handling
Proficiency in Microsoft Office Suite, especially Word and Excel
Strong verbal and written communication skills
Excellent problem-solving and conflict-resolution abilities
High attention to detail and ability to work independently
Pay: Based on experience
This is a full-time, temporary role expected to last at least 6 months.
If you are ready to take on this role, we encourage you to apply today through the HTSS website or by emailing resume to ********************
Property Damage Claims Specialist
Specialist Job 4 miles from Whitehall
Are you an insurance professional with experience in claims handling? Do you have a strong understanding of state regulations and a proven record of providing excellent customer service? If so, we want you on our team! We are seeking a Damage Claims Specialist to manage and process customer property damage claims related to utility service operations. This role is responsible for ensuring accurate and timely claims processing while maintaining compliance with state regulations and the CompanyÂ’s tariff. From the initial claim submission to final resolution, you will oversee the entire claims process, ensuring proper documentation, maintaining tracking reports, and addressing customer inquiries.
Job Qualifications:
BachelorÂ’s Degree (preferred); High School Diploma or equivalent (required)
Minimum of three (3) years experience in claims handling
Proficiency in Microsoft Office Suite, especially Word and Excel
Strong verbal and written communication skills
Excellent problem-solving and conflict-resolution abilities
High attention to detail and ability to work independently
Pay: Based on experience
This is a full-time, temporary role expected to last at least 6 months.
If you are ready to take on this role, we encourage you to apply today through the HTSS website or by emailing resume to ********************
Client Specialist / Automotive Specialist
Specialist Job 26 miles from Whitehall
We are looking for a Specialist to assist our busy sales department in handling the financial aspect of clients when buying a vehicle. The successful candidate will be impeccably detailed, trustworthy, have strong organizational and computer software skills and have a background in any one or more of the following areas:
banking, specifically loans
notary public
automotive, dealer-level
Personal traits will include strong communication skills and the ability to verbally communicate with our customers.
For this position you must have a valid drivers' license.
Automotive Claims Specialist - Arbitrator II
Specialist Job 29 miles from Whitehall
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Arbitrator II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
* It takes a special kind of talent and attention to detail to find solutions that are fair to everyone. That's how you can make an impact here at Cox.
We're hiring an Automotive Claims Specialist II to join our vehicle operations team at Cox Automotive. In this role, you'll be at the forefront of resolving customer concerns in the fast-paced world of vehicle purchases. You'll dive into the heart of the matter as you research claims, assess repair costs and skillfully negotiate adjustments.
Buckle up as we break down what this role is all about.
What's In It for You?
Here's a sneak peek at the benefits you could experience as a Cox employee:
* A competitive salary and top-notch bonus/incentive plans.
* Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
* Comprehensive healthcare coverage from day one, with multiple options for individuals and families.
* Generous 401(k) retirement plans a company match.
* Professional development and continuing education opportunities.
* Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
* Extra perks like pet insurance, employee discounts and much more.
Check out all our benefits.
What You'll Do
You'll navigate buyer-seller interactions, collaborating with internal team and external partners to orchestrate the return of vehicles for meticulous inspections. Here's more on what that'll look like:
* Review customer claims to verify that they meet Manheim's National Arbitration policies and account-specific guidelines.
* Investigates cases with increasing complexity that allow for less prescriptive decision-making and require infrequent involvement from senior staff (e.g., more complex condition report claims, fraud claims, mechanical, structural, or history claims such as odometer, title brands, etc.).
* Interfaces with all departments involved in the complaint (i.e., reconditioning, front office, dealer services, vehicle entry, etc.), including during the fact-finding and investigative phases.
* Uses appropriate resources to investigate and facilitate relevant inspection, documentation, and communication to ensure appropriate actions are completed to move cases forward or to resolution.
* Uses appropriate levels/limits of financial approval authority to resolve cases.
* Evaluate claims by obtaining, comparing, evaluating, and validating various forms of information.
* Prepares and facilitates communication for resolution via telephone, email, and in-person discussion.
* Mediates dispute and negotiates repair and/or pricing of disputed vehicles to arrive at a mutually acceptable solution and to keep vehicles sold.
* Monitors and maintains accurate files for each arbitration case, verifying the accuracy of all required documentation, including invoices and settlement agreements.
* Engages with supervisor/manager to determine if escalation is required.
* Performs other duties as assigned.
Who You Are
You're all about accuracy and your eye for detail is unmatched. Here's what else you'll bring to the table:
Minimum:
* A high school diploma/GED and 3 years of experience in a related field of claims management, claims investigation, and/or problem and conflict resolution (or an equivalent combination of education and experience).
* The ability to adapt in a fluid and changing environment.
* Strong organizational and time management skills.
*
Preferred:
* 3+ years of automotive, mechanical, and/or body shop experience strongly preferred
Kick your career into high gear. Join Cox today.
MSCOX
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Photo Center Image Specialist
Specialist Job 31 miles from Whitehall
Immediately hiring a Full-time Photo Center Image Specialist in Doylestown, PA. The Photo Center Image Specialist is responsible for effectively imaging all new inventory. Hours: Monday thru Friday 8:00am-4:30pm. Why Fred Beans? At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for six years running. As a family-owned business with over 50 years of success, we're committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today!
What You'll Do:
* Taking photos of all new and used vehicles.
* Etching and badging of used stock units.
* Assuring maximum quality of photos taken.
* Maintain daily Photo Center goals (20 min per car).
* Follow all Procedures set forth in Photo Process manual.
* Maintain Photo Center Cleanliness.
* Maintain personal hygiene and a professional attitude at all times.
Why You'll Love It Here:
* Paid Training: No experience? No problem! Qualified candidates receive a paid training program.
* Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to grow your career.
* Work-Life Balance: Enjoy convenient hours Monday through Saturday-NO Sundays
* Comprehensive Benefits:
* Health, dental, and vision insurance to ensure you and your family are covered.
* Life and disability insurance for peace of mind.
* Bereavement leave for support during challenging times.
* Even pet insurance-because furry family members matter too!
* 401(k) with Company Match: Plan for your future with a company that invests in you.
* Paid Time Off:
* Paid parental leave for life's biggest milestones.
* Generous vacation and personal time for rest and recharging.
* Volunteer Time Off to give back to the community.
* Company-Paid Holidays so you can spend time with loved ones.
* Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial.
* Employee Referral Bonuses: Earn rewards for helping bring talented people to our team.
* Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity.
* Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health.
* Perks and Discounts:
* Discounts on vehicle purchases, parts, and services.
* Membership to our AutoRewards program, saving you money at over 150 vendors.
What you'll need:
* Knowledge of automotive vehicles and maintenance.
* Valid driver's license and good driving record.
* Ability to stand for 8 to 10 hours per shift.
* Lifting up to 50 pounds.
* Manual dexterity.
* Good judgment and ability to work independently.
Fred Beans Family of Dealerships is an equal opportunity employer and drug free workplace. All positions are contingent on the ability to submit and pass a pre-employment background check, motor vehicle history, and drug screening
Oncology Scheduler - Alliance Cancer Specialists
Specialist Job 22 miles from Whitehall
Note: Please send resume to ******************
Oncology Scheduler Required Education, Skills and/or High School Diploma or GED Minimum of six months of previous experience in scheduling Medical terminology or previous experience in healthcare setting Ability to communicate using both written and verbal skills Proficiency with organizational and interpersonal skills Analytical skills to maintain and modify the scheduling module
Responsibilities:
Under general supervision and according to established policies and procedures, schedules procedures for all appointments in Medical/Radiation
Enters scheduling information into computer system, generates daily reports and distributes to appropriate departments
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of assigned patient population
Schedules/reschedules procedures based on available time slots, patients' availability, physicians' orders
Completes registration requirements including insurance authorizations
Attempts to accommodate physicians by scheduling multiple procedures on single day if possible
Works closely with all modalities to reschedule chemo/treatments on a timely basis
Contacts other Hospital departments to schedule ordered procedures requiring coordination of multiple departments or personnel
Enters and updates provider's schedules in the computer system ensuring accurate patient information, monthly billing visits, charges and the like
Follows established schedule and updates providers templates when needed, communicates changes with patients
Generates computer printout of schedules and delivers to applicable department
Prepares patient EMR and is correctly registered and generates reports related to patient/procedure volumes on a monthly and ad hoc basis
May perform related clerical duties including typing, photocopying, and filing as time permits or workload requires
Summer Camp Activity Specialist: Waterfront
Specialist Job 12 miles from Whitehall
WHAT WE ARE LOOKING FOR: We are seeking a friendly, reliable outdoor enthusiast to provide a high-quality recreation experience for the Blue Mountain Adventure Camp. An Activity Specialist oversees a specific activity at camp, the equipment associated with that activity, and the safety of the activity & participants. Qualified applicants should embody the camp's core values of Safety, Fun, and Learning.
Requirements:
* A strong enthusiasm for the outdoors and recreation
* Specific required experience, interest, and skills in facilitating Waterfront Activities (Paddle boarding & kayaking)
* An active Lifeguard certification or ability and willingness to obtain the certification
* Possesses the ability to work both within a team and independently without direct supervision
* Strong communication skills both written and verbally
* Extraordinary ability to provide outstanding guest service
* Enjoys supervising and directing a specific group activity
* Enjoys working with children
* Must be 18 years of age by 6/18/2025
WHAT YOU CAN EXPECT:
* Manages set-up, clean-up, and facilitation of activity camp groups scheduled throughout the day
* Maintains equipment for specific activity and communicates needs to camp management
* Maintains various program records, including inspection logs and incident reports
* Consistently enforces all safety guidelines and procedures
* Willingness and ability to teach the skills of that activity to children of all ability levels and ages (5 to 15 years old)
* Assists counselors and other camp staff at mealtimes, on field trips, during pick up/ drop off, etc.
* Pre and post-season inventories, maintenance, and work related to specific activities
IMPORTANT DATES FOR THE 2025 CAMP SESSION:
* June 12th - 13th: High Ropes Course Training - attendance strongly encouraged for all activity specialists
* June 16th - 20th: Camp Counselor Training Week- attendance MANDATORY for all specialist roles The camp session dates are as follows. Each specialist must commit to at least 6 sessions, with committing to 7 being preferable.
* June 22nd / 23rd - June 27th
* July 6th / 7th - July 11th
* July 13th / 14th - July 18th
* July 20th / 21st - July 25th
* July 27th / 28th - August 1st
* August 3rd / 4th - August 8th
* August 10th / 11th - August 15th
WHAT WE CAN OFFER YOU: We offer the opportunity to join a growing company with over 40 years in the hospitality industry and be a part of setting a new standard of excellence in guest satisfaction. We understand the importance of both personal and professional growth and support our team members in achieving their goals. Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work!
WHY IT'S SO GREAT TO WORK FOR BLUE MOUNTAIN RESORT: Blue Mountain Resort offers an environment that encourages personal and professional growth, collaboration, safety, and fun. We are committed to fostering a rich learning environment based on individual talents and goals. Together we strive to cultivate a community based on trust and respect.
This job description is a general outline of the responsibilities and duties. Additionally, it is not limited to these specifications and is subject to revision by Blue Mountain Resort at any time.
Job offers are contingent upon successful completion of a drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.
Blue Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.
Home Health Billing and Bookkeeping Specialist
Specialist Job 4 miles from Whitehall
Job Description Home Health Billing and Bookkeeping Specialist
We are seeking a dedicated Home Health Billing and Bookkeeping Specialist to manage our billing operations and financial recordkeeping. This role is vital for ensuring accurate billing of Medicare, commercial insurance, and private payors, along with resolving billing
rejections, posting payments, and reconciling accounts. The specialist will also be responsible for negotiating contract rates and setting up payors in our system. Additional bookkeeping responsibilities include managing accounts payable and receivable, maintaining detailed financial reports, and conducting monthly account reconciliations.Key Responsibilities:
Manage billing processes for Medicare, commercial insurance, and private payors.
Investigate and resolve billing rejections and discrepancies.
Post payments and reconcile accounts to ensure financial accuracy.
Negotiate contract rates with insurance providers and other payors.
Set up new payor accounts in the billing system and maintain existing account information.
Conduct bookkeeping tasks including managing accounts payable and receivable, ensuring timely payments to vendors and from clients.
Maintain accurate and comprehensive financial records.
Prepare monthly, quarterly, and annual financial statements.
Reconcile bank statements and transaction records with internal accounts.
Assist with financial audits and provide recommendations for process improvements.
Qualifications:
Bachelor's degree in Accounting, Finance, or a related field.
Minimum of 3 years of experience in medical billing, specifically in home health care.
Strong understanding of Medicare, Medicaid, and private insurance billing protocols and regulations.
Experience with electronic billing systems, preferably specific to home health care.
Proficient in standard accounting software and Microsoft Office Suite.
Excellent analytical, problem-solving, and organizational skills.
Strong communication and negotiation skills.
Detail-oriented with a high degree of accuracy in handling financial data.
Preferred Qualifications:
Certification in medical billing or accounting (e.g., CPB, CPA).
Experience in financial reporting and budgeting.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
Health insurance
Paid time off
Schedule:
Monday to Friday
Work Location: In person
Automotive Collections Specialist
Specialist Job 31 miles from Whitehall
Fast Auto Credit is seeking an Account Manager to join our growing team.
If you are looking for a career opportunity with a great company that truly values its team members, offers stability, the opportunity for advancement, a great work environment, a very competitive compensation package, and enables you to control your income potential, then this is the opportunity for you!
We are looking for someone who is self-motivated, ambitious, goal-oriented, results-driven, and eager for the opportunity to provide uncompromised customer service.
As an Account Manager, you will:
Manage your own portfolio of account receivables
Control delinquency and reduce charge-off
Underwrite deals
Provide Exceptional Customer Service
Qualifications:
2+ years of experience in the consumer finance, customer service or hospitality industry
Excellent multitasking and prioritization skills
Ability to work independently or in a team environment
Strong communication and problem-solving skills
Flexibility/Adaptability
Bi-lingual (English/Spanish) is a plus
What We Offer:
Paid Training
Full benefits: Medical, Dental, Vision, 401k
Competitive pay + Monthly Incentive
Opportunity for growth/advancement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Technical Support Analyst, Application Support - PA Office
Specialist Job 23 miles from Whitehall
For 35+ years we've been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with globally recognized destinations as well as lesser-known but locally loved attractions on six continents. Now, we are looking to add an experienced, customer-focused tech resource to our technical support team.
The Technical Support Analyst ensures the delivery of world-class, 2nd line, customer technical support for customers of Gateway Ticketing Systems. This role acts as a second line of support by aiding customers via telephone, email, and Gateway's Customer Portal. Utilizing technical support best practices and other resources, the TSA efficiently identifies issues, finds resolutions, and documents solutions while communicating to the customer. This position is in-office or hybrid and must be able to commute to the Gilbertsville, PA.
Experience:
Minimum 3 years of experience in customer service.
Minimum 2 years of experience in technical support, help desk, or related field working directly with customers.
Experience learning and supporting complex software products preferred.
Core Competencies:
Intermediate technical troubleshooting skill, including a growing ability to isolate, identify, and resolve problems with Gateway software as it interacts with hardware, the customer's network, SQL databases, and third-party systems.
Excellent interpersonal and communication skills, including exhibiting professionalism, responsiveness and diplomacy when working with customers.
Proven experience with coordination of multiple tasks simultaneously, meeting deadlines and working productively and efficiently under pressure.
A demonstrated proficiency of Microsoft Office programs (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint).
Travel up to 10% of the calendar year, which may include weekends and holidays.
Job Description
Triage technical support requests through various customer communication methods with expertise, patience, empathy, and urgency.
Resolve technical support requests in a timely manner with consistent communication to the customer.
Provide accurate and efficient management of reported issues, including clear documentation of all activity for each incident via the software defect system(s).
Maintain proficiency in Galaxy modules covered in the System Administrator Certification Program.
Provide on-call and backup support as required.
Establish and maintain relationships with customer base.
Collaborate with other departments to resolve customer issues and ensure high levels of customer satisfaction.
Perform configuration work at customers' sites or attend support-related meetings with customers as required.
General Duties:
Complete all tasks and handle all situations in accordance with Gateway's Core Values.
Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, or participating in professional organizations.
Communicate in a clear, concise, and timely manner, including voicemail and email.
Always promote and uphold the values, mission, and vision of the company.
Read, understand, and comply with the Employee Handbook.
Promote and adhere to all defined policies, processes, and procedures.
Perform other tasks as required by management.
Physical Demands:
Ability to hear, see and speak adequately (with or without accommodations) to perform the essential functions of the job.
Ability to perform repetitive movement actions including walking, standing, and sitting for long periods of time to adequately perform the essential functions of the job.
Ability to work in inside environmental conditions.
Diversity and EEO statement:
As an organization, we strive to maintain an environment and culture where all voices and perspectives are valued, where all team members are seen and heard, where opportunities are available to all who seek them, and where all employees feel they are able to bring their authentic selves to work each day. Diversity, equity and inclusion are an organizational priority, and we are committed to further building and strengthening these programs each year.
Gateway Ticketing Systems is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, biological sex, gender identity, gender expression, sexual orientation, national or ethnic origin, genetic information, disability, age, veteran status, family or marital status, or any other applicable legally protected characteristics.
No agencies, please.
We are not sponsoring visas at this time.
Oncology Scheduler - Alliance Cancer Specialists
Specialist Job 31 miles from Whitehall
Note: Please send resume to ******************
Oncology Scheduler Required Education, Skills and/or High School Diploma or GED Minimum of six months of previous experience in scheduling Medical terminology or previous experience in healthcare setting Ability to communicate using both written and verbal skills Proficiency with organizational and interpersonal skills Analytical skills to maintain and modify the scheduling module
Responsibilities:
Under general supervision and according to established policies and procedures, schedules procedures for all appointments in Medical/Radiation
Enters scheduling information into computer system, generates daily reports and distributes to appropriate departments
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of assigned patient population
Schedules/reschedules procedures based on available time slots, patients' availability, physicians' orders
Completes registration requirements including insurance authorizations
Attempts to accommodate physicians by scheduling multiple procedures on single day if possible
Works closely with all modalities to reschedule chemo/treatments on a timely basis
Contacts other Hospital departments to schedule ordered procedures requiring coordination of multiple departments or personnel
Enters and updates provider's schedules in the computer system ensuring accurate patient information, monthly billing visits, charges and the like
Follows established schedule and updates providers templates when needed, communicates changes with patients
Generates computer printout of schedules and delivers to applicable department
Prepares patient EMR and is correctly registered and generates reports related to patient/procedure volumes on a monthly and ad hoc basis
May perform related clerical duties including typing, photocopying, and filing as time permits or workload requires