Specialist Jobs in Sandy, UT

: Desktop Support Engineer Job Type::Contract Looking for 4+ Years of experience. Answer user inquiries regarding computer software or hardware operation to resolve problems. Oversee the daily performance of computer systems. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Develop training materials and procedures, or train users in the proper use of hardware or software. Refer major hardware or software problems or defective products to vendors or technicians for service. Enter commands and observe system functioning to verify correct operations and detect errors. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Prepare evaluations of software or hardware and recommend improvements or upgrades. Confer with staff, users, and management to establish requirements for new systems or modifications. Modify and customize commercial programs for internal needs. Inspect equipment and read order sheets to prepare for delivery to users. Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis

Naviron is pleased to partner with fast-growing startup that offers a business management SaaS solution to customers in the flooring and remodeling industry. They're growing and looking for an experienced Tier 1 Customer Support Technician to be an integral part of their client experience and support team. **This an onsite position, candidates must be located in Lehi, Utah or surrounding areas** What you'll do: Provide timely support to customers via phone, email, and live chat. Resolve basic technical and functional inquiries & provide full, accurate, and detailed answers to customer questions, striving to get the right answers the first time. Document customer interactions and escalate unresolved issues to Tier 2 and work closely with other departments to resolve complex issues. Maintain an up-to-date knowledge of the software platform and workflows. As needed, support the onboarding team with customer onboarding calls and other onboarding and setup activity. What you have: Proven experience in a technical or customer support role in a SaaS company Patience, empathy, and a positive attitude Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. HubSpot experience a big plus Compensation: $24-26 hourly ($50-55K) Full benefits & 401k Unlimited PTO

IT Customer Support Specialist Contract: 6-12 months (possible extension/perm) Pay Range: $20-22/hour on W2 Industry: Financial Services Russell Tobin is seeking a proactive IT Customer Support Specialist to join and enhance the IT client support team with one of our top clients. Role Overview:, You will provide technical assistance to customers, troubleshoot issues, and ensure a smooth user experience. Ideal candidates are tech-savvy problem-solvers with strong communication skills. Key Responsibilities: - Support: Resolve hardware, software, and network issues via phone, email, and chat. - Customer Service: Engage with users to diagnose and fix problems, ensuring satisfaction. - Documentation: Update knowledge base and maintain clear records of support tickets. - Monitoring: Track system performance and address potential issues proactively. Qualifications: - Education: Bachelor's degree in IT, Computer Science, or related field, or equivalent experience. - Experience: 1-2 years in a technical support or IT customer service role. - Skills: Proficient in troubleshooting, with strong communication and problem-solving abilities. Benefits Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors

Here's what we do MityLite is an award-winning manufacturer of professionally designed highly durable event furniture. Trusted worldwide, MityLite products are found primarily in banquet, meeting, and event venues in the hospitality, education, government, and church markets. Here's where you come in MityLite is looking to hire an experienced Customer Success Team Member to join our team. The ideal candidate will be driven and have the ambition to learn new skills and products. We are looking for someone who can learn new software and can aid in developing processes to ensure an efficient flow of information between customers and sales representatives. This role will be an in person part-time position, 20-25 hours per week. The hours can be flexible between the hours of 8am- 5pm, but must remain consistant from week to week. The ideal candidate will have an excellent opportunity for growth within the organization in the future. We are excited to add some new energy and perspectives to our team! Duties and Responsibilities Respond to all inquiries promptly Communicate with your in-office manager Maintain current customer database Work to support your assigned sales representatives to complete quotes, create invoices, and follow-up communication with customers/logistics/supply chain Work Cross Functionally with all departments as necessary Required Skills Excellent communication and active listening skills, both written and verbal Optimistic, positive personality Must be detailed-oriented, and able to multi-task while meeting deadlines Problem-solving skills Ambitious and motivated Excellent time management skills Ability to work independently or with others Required Experience 2+ years experience working as a Customer Support Representative Intermediate knowledge of Microsoft suite of products (including email, Word, Excel, PowerPoint, and internet search) Proven multi-tasking and follow-up skills Additional Experience Although not required for the position, those with experience in ERP programs, CRM software, Microsoft Dynamics 365, and Business Central are encouraged to outline this experience in their resume Benefits Personal Time and Holiday Paid Leave 401K Plan with 4% company match MityLite is an equal-opportunity employer. We are committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require specific accommodation because of a disability or a medical need, indicate this on your application. We will ensure accommodation is made to applicants with disabilities throughout the recruitment and selection process. We thank all candidates for your interest. However, only those who qualify for an interview will be contacted.

Company Stuff: We've created a CRM that enables high-end retail sales associates to drive more repeat business. While dealing with the hustle and bustle of foot traffic in a retail store, sales associates often don't have time or the tools to follow-up on opportunities and clients. We make that process easy and automated for them through our tools and training on best practices. We've helped thousands of Jewelry and Fashion stores level-up. When it comes to retail, we're their biggest champion. Check us out in advance at ****************** Here is where you come in. Clientbook is looking for a Customer Support Specialist to perform a wide range of client-related support activities. This position works as a member of our support team as an expert in the configuration and use of our software. Ideal candidates are passionate about helping people, have outstanding communication skills and the ability to learn new technology quickly. This role may be right for you if you're a problem solver at heart, willing to go the extra mile to resolve user challenges or educate them on best practices. After your onboarding experience, you will be expected to become a true subject matter expert of the Clientbook software. What you will do here. Multi-channel communication with clients during all standard business hours Escalate client queries and concerns Learn and work with software including Zendesk, Shortcut, AWS, and Zoom Work closely with Customer Success Managers to ensure clients have a positive experience All other job duties as assigned What we hope you will bring. Outstanding written and verbal communication Customer Support experience Desire and capability to learn new technologies and skills quickly Team player with a positive attitude Ability to work in our Lehi, UT office Job Type: Full-time Monday-Friday Why join us? Competitive pay and benefits. Fun office with a game room (mostly NFL blitz. You'll figure it out), stocked food, gym Innovative product that changes our customers lives in a real way. Transparent leadership that provide their resources and time for your success Career opportunities based on your skills and interests (not tenure) Free Quick Quack car-wash subscription Clientbook is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

ABOUT US As seen on Shark Tank ! Spoonful of Comfort delivers handcrafted soup gift packages that are warm, thoughtful, and delightfully personal-like sending love by the ladle. Inspired by the soup our founder wanted to mail to her mom during a battle with cancer, Spoonful of Comfort is the perfect get-well gift, housewarming surprise, and heartfelt care package. We are a rapidly growing company based in Salt Lake City, and we believe that providing uplifting, compassionate customer support is just as important-if not more so-than the product itself. ABOUT YOU As a Customer Experience Specialist, you will represent and champion our customers' needs with warmth, professionalism, and empathy. We're looking for: Excellent written and phone communication skills - You can connect with customers in a kind, clear, and professional manner. Emotional intelligence - You recognize and respect customers' emotions, handling their concerns with genuine care. Reliability and consistency - You show up, follow through, and can be counted on to provide exceptional service every day. A love for helping people - You enjoy creating positive interactions and making every customer experience special. A positive attitude - You thrive in a supportive, team-oriented environment and bring an encouraging energy to your work. Technical proficiency - You're comfortable navigating computer systems and learning new tools to support customer interactions. ABOUT THE JOB We have full-time and part-time seasonal roles available starting at $18/hour. We are hiring multiple candidates to meet scheduling needs, which may include 9-5 shifts or early morning/evening hours. Our office is based in Salt Lake City, UT. Your daily tasks will include: ✅ Answering phone calls and responding to emails with warmth and professionalism ✅ Providing helpful information about our products and services ✅ Troubleshooting and resolving customer concerns with patience and care ✅ Maintaining accurate customer records and documenting interactions ✅ Staying up to date with our evolving products and service QUALIFICATIONS: ✔ Ability to build genuine connections with customers ✔ Strong multitasking and prioritization skills ✔ A positive and professional demeanor ✔ Excellent written and verbal communication skills ✔ Previous experience in customer service, sales, or related fields is a plus, but not necessary If you have a strong work ethic, an empathetic heart, and a passion for helping others, we'd love to hear from you! Apply today and help us send comfort, one conversation at a time. Pay: From $18.00 per hour Benefits: Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

GBS Benefits, Inc. is the leader in experience, innovation, and services when it comes to customizing the employee benefits offerings for our clients. GBS Benefits has created a culture of respect, trust, hard work, and fun. When you love your job and the people around you, remarkable things can happen. We carry great excitement in our work, knowing that we have a tremendous positive impact on the larger scale. We partner with over 1,000 companies in building and protecting their dreams and visions. We invite you to investigate this job opportunity at GBS. This will not be all inclusive but is intended to give you a road map and an overview. Come make a difference with us! Description: Our GBS Advocacy Specialist (Claims Specialist) assists clients in navigating the intricacies of the healthcare industry, including understanding their benefits and available resources. The primary objective of an Advocacy Specialist is to empower clients by providing support, education, and resources. When clients face challenges, we guide them in making informed healthcare decisions and understanding the subsequent steps. As an Advocacy Specialist, you'll assist clients in various ways: Facilitating the acquisition of their benefit cards. Helping them access their carrier portals. Analyzing and researching denied medical claims. Taking the lead in resolving claims issues on behalf of our members. Additionally, you'll escalate complex matters to managerial levels within insurance carriers or group administrators through key contacts. Your role involves handling intricate issues with minimal supervision. Essential Duties and Responsibilities: Confidence Building and Communication: Instill confidence in our services to encourage members to call back. Clearly communicate your plan, outcomes, and timeframes, aiming to exceed expectations. Emotional Support and Value-Added Assistance: Recognize and ease member anxiety or frustration. Go beyond initial inquiries by providing relevant information and assistance. Advocacy and Network Building: Advocate for client coverage in medical procedures and treatments. Establish and maintain key contacts within insurance carriers and relevant resources. Essential Duties and Responsibilities (continued): Claims Resolution and Education: Investigate denied claims and verify coding. Educate members on insurance plan provisions. Exceptional Service: Provide follow-up that exemplifies the GBS difference. Skills and Knowledge: Sound reasoning and judgment to decipher a multitude of incoming issues. Maintain composure, analyze situations objectively, and provide helpful assistance. Strong verbal & written communication. Ability to decipher resources for yourself and client and know when to utilize other GBS departments. Must be able to effectively prioritize tickets and meet deadlines. Insurance / Claims / EOB knowledge highly recommended. Technically savvy and proficient with ongoing improvements in processes. Proven use and understanding of Microsoft Office. Performance Expectations: Ability to consistently attend work, meetings and required training or staff events. Must work with respect and work well with diverse personalities. Must meet or exceed team and overall company expectations. Must work well independently as well as contribute to a team environment. Working Conditions / Essential Functions: This position enjoys the benefits and climate control of a quiet office environment. Employees are provided with ergonomically sound workspaces. Work is accomplished at a computer terminal either sitting or standing. Employees must access, input, and retrieve information from the computer system.Comfort and efficiency are considered in employee workspaces. Daily work includes computer interfacing, data entry, communications (electronic and physical), movement throughout the office, attending meetings, etc. Physical demands include the ability to lift and move objects (typically 0 - 10 lbs.) and visually monitor information/data on a computer screen. The working environment described above provides a detailed representation of what employees might encounter in the workplace while performing the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the job. This job description is not designed to cover or to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

About Us At Better Being we empower and inspire individuals to feel better and live healthier lives by providing the most trustworthy, pure, and innovative natural wellness solutions. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow and do your best work, Better Being is the right place for you. Come build with us and be part of an award-winning company that's helping create meaningful and lasting change in the healthcare industry. Job Summary: Process wholesale orders (EDI, Email, Phone/fax) ensuring accuracy in the input of all relevant customer and order data in a timely manner. Support and research orders and product inquiries from customers in various organizational systems Respond to emails from customers and Area Sales reps in a prompt and professional manner. Support the organization in meeting & exceeding our customer's expectations with detailed follow up. Support Health Food Store (HFS) Retailers with top notch phone support skills. Listening to customer concerns, identifying the problem, and working on a solution Successfully execute HFS promotional Programs to meet the organization's Financial goals Cross train to support Ecommerce Excellence consumers as additional support is needed. Process and Support Amazon, Walmart, eBay and ALL brand webstore orders and consumer inquiries via phone and email in a professional and prompt manner EDesk CRM System & Zentail Channel Advisor - Supporting 18 brands and their individual Shopify sites Report and track order cancellations, Damages, and replacements processed Managing consumer returns from brand webstores and AEW (Amazon, Ebay, Walmart). Monitor customer feedback and report escalations to management Work cross-functionally to improve processes customer related with the objective of providing highest level of customer service for our consumers Report customer trends to management as you identify them from our consumers Essential Functions: Process consumer & retailer orders, ensuring accuracy in the input of all relevant customer and order data. Willingness to learn and a passion for continuous improvement in existing processes Record shipment discrepancies reported by customers and issue appropriate credits. Provide follow-up and support on issues when needed. Assist consumers as they navigate through our e-commerce sites. Trace and research customer orders and field basic product questions from callers. Screen incoming calls and redirect to the correct department as needed. Resolve difficult caller issues with empathy and patience in a pleasant and professional manner. Must have high level of interpersonal skills to handle sensitive situations. Position continually requires demonstrated poise, tact, and diplomacy to exceed our customer's expectations. Additional Responsibilities: May be required to cross train and demonstrate competency on all essential job functions within the department. Support of and involvement in company, department, and/or safety policies, procedures, programs and activities. Maintain a clean and orderly work area. Other duties as assigned. Job Qualifications: High school diploma or general education degree (GED); or one to three months related experience and /or training; or equivalent combination of education and experience. One to three years of Customer Service, preferably Call Center experience. Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Good verbal and written communication skills are necessary. Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Must have problem recognition and decision making skills along with excellent phone skills. Bilingual skills a plus not required - Remote position available Physical Requirements: While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear and occasionally stand or walk. The employee may exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Specific vision abilities required by this job include near acuity, far acuity, depth perception, accommodation, color vision, and field of vision. Our Benefits: Join our team and enjoy a comprehensive package of competitive benefits and perks designed to support your well-being and professional growth. Our offerings include: Access to our Employee Health Clinic for your medical needs. Comprehensive Medical, Dental, and Vision Insurance coverage. Participation in our Family First Program, emphasizing work-life balance. 401(K) plan with generous employer match to help you plan for the future. Educational Reimbursement opportunities to support your continued learning and development. Wellness Incentives to promote a healthy lifestyle. Substantial product discounts, because we value our team members as customers too. Generous Paid Time Off and Paid Holidays, ensuring you have time to rest and recharge. For more information, check out our website Better Being Careers and join us in experiencing a workplace where your well-being and success are our top priorities. This description is not intended to be an exhaustive list of responsibilities and qualifications. The position, duties, and qualifications are subject to change at any time. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About the Role: This opportunity is ideal for individuals who excel in fast-paced settings and are committed to delivering top-notch service. Key Responsibilities: Handle inbound calls with professionalism, addressing inquiries related to Cash Management, online services, mobile app functionality, and general account issues. Meet and exceed department performance metrics, ensuring quality service in every client interaction. Maintain a strong commitment to World-Class Service and fostering positive client relationships. Skills & Attributes We're Looking For: Ability to thrive in a team-oriented, fast-paced financial services environment. Strong multitasking skills and adaptability to handle changing priorities. Career-driven, detail-oriented, and committed to providing the highest level of client satisfaction

Our client, a leading financial services company, is hiring an Azure Support Specialist. Job ID# 81927 You will: • Be responsible for stability and resilience of the critical Settlements flow at the firm which includes diverse technologies hosted by on premises and cloud platforms. • Support the systems, their end users and split your time evenly to also perform project tasks to improve the production environment. • Apply your technical and domain expertise to solve complex technical and business challenges. • Act as a buffer between support and development teams to keep problem resolution in production management team. • Use your concise communication skills to manage critical incidents, ensuring all key management and business stakeholders are kept up to date. • Focus on improving the performance, observability, scalability, and reliability of our systems by working with the Software developers and Infrastructure engineering teams to develop automated reliability solutions. • Implement observability and telemetry systems that support our applications and APIs by providing data for SLIs and SLOs and drill down metrics. • Use automation to evolve our systems increasing our velocity in managing uptime and mitigating risk. • We are looking for the ideal candidate to improve our codebase in a growing area of the firm that provides significant potential for career growth. You must have: • A bachelor's degree in computer science or related field. • 5+ years' experience in the IT industry of which at least 2 years in Level 3 Production Management in a multiple application environment on java based applications. • Experience in supporting application deployed on Azure Cloud. • Expert knowledge of observability and reliability tools and techniques in a cloud-native environment. • Expertise in analyzing, debugging and troubleshooting large-scale distributed applications across multiple layers, i.e. software, Infrastructure and database. • Experience of working in Python, , Java code bases. • Strong cross-team communication and collaboration skills. • Eagerness to share your own ideas, and openness to those of others nice to haves, but not required qualifications. Technical skills: • Terraform or GitHub. • Azure Kubernetes, Azure spring apps, Azure Web apps, AzureSQL, Kafka. Azure ServiceBus • Experience instrumenting application services end point for logging, metrics and events using Azure monitor/Datadog/Prometheus/Grafana. • Experience of observability design principles Pay Rate: $69/hour W2

🌟 We're Hiring: People Operations Specialist 💰 Pay Rate: $25-$30/hr (W2) 🕘 Hours: 9:00 AM - 5:00 PM PT 🛠 Tools: Workday experience required Help Us Build an Amazing Employee Experience 🚀 Are you passionate about people, processes, and delivering a top-notch employee experience? Join our team as a People Operations Specialist, where you'll support the full employee lifecycle-from onboarding to offboarding-and be a go-to resource for all things HR. What You'll Do: ✅ Serve as the first point of contact for HR inquiries (policies, payroll, benefits, PTO, etc.) ✅ Manage HRIS data and processes in Workday-ensuring accuracy and compliance ✅ Support employee actions: onboarding, I-9/E-Verify, transfers, status/pay changes, terminations ✅ Partner with cross-functional teams (Talent, IT, Payroll) to create a seamless new hire experience ✅ Generate HR reports and maintain documentation ✅ Participate in ongoing HR projects and initiatives ✅ Provide immigration process support as needed What We're Looking For: ✔ 3-5 years of HR experience ✔ Strong Workday experience (especially org management, reports, employee info) ✔ Proficiency with Excel ✔ Bachelor's degree or HR certification preferred (or equivalent experience) ✔ Someone who is detail-oriented, highly organized, and service-minded ✔ A true team player who thrives in a fast-paced, people-first environment ✔ Ability to handle sensitive information with professionalism and discretion Why You'll Love It Here: ✨ Make a real impact on the employee experience ✨ Work with a collaborative and mission-driven HR team ✨ Hybrid flexibility with in-office team connection ✨ Be part of an organization that values people and purpose EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws. REQUESTING AN ACCOMODATION Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at ****************, send us an email or speak with your recruiter. PAY TRANSPARENCY POLICY STATEMENT Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington.

FUNCTIONAL PURPOSE: Provides guidance and support to Postmasters and delivery unit managers in the implementation and training of national delivery policies, programs and procedures. Evaluates and reports on delivery and collection operations compliance, and service performance. DUTIES AND RESPONSIBILITIES: 1. Provides guidance and support for implementation of delivery and collections programs, policies and procedures. Provides training as needed and monitors implementation to ensure adherence to requirements. 2. Conducts statistical operational studies and analyzes service standard performance. Prepares and implements quality improvement test sampling plans, uses operational and performance data to determine requirements for new or modified facilities, equipment, and staffing, evaluates study results and provides operating managers with alternative process solutions to improve quality and service performance. Monitors improvement action plans. 3. Plans, oversees and provides guidance on inspections of delivery, parcel post, collection, and highway contract routes, assembles necessary forms, historical data, and instructs carriers on providing necessary data. Documents and reports on adherence to delivery and collections policies, programs and procedures. 4. Participates in the development, review, and update of computerized sort programs to ensure sort programs reflect updated delivery plans. Supports the preparation of documentation to implement service changes and communicates changes to affected delivery employees. 5. Analyzes and evaluates the level of delivery service provided at stations, post offices, and contract postal units, conducts model unit reviews, and performs staffing performance analyses. Makes recommendations for service improvements and supports the implementation of operations programs for cost reductions and productivity improvements. 6. Develops staffing schedules based on workload data, evaluates requests for overtime scheduling; identifies staffing adjustments as a result of operational changes; and ensures staffing plans comply with national agreements related to job bidding posting, withholding and excess employee procedures. 7. Conducts planning and data gathering for projects involving new routes, motorization studies and cost analyses; and provides operational information through periodic systems reports. 8. Meets with equipment manufacturers, suppliers, and contractors relative to systems installation, operation, and maintenance; determines the work floor layout that maximizes safety and efficiency of mail and equipment flow through the facility. 9. Works with customers and large mailers to coordinate schedules of mail shipments and provides delivery and retail operational information to respond to customer inquiries. Provides mailbox requirement information to customers. 10. Provides budget assistance to local delivery and retail operations managers and develops cost comparative analyses for capital investments. 11. Provides national level of support to nationwide facilities which may include travel and working nights and/or weekends. REQUIREMENTS: 1. Ability to analyze and evaluate data and report results. 2. Ability to attend to details sufficient to ensure accuracy and comprehensiveness of work. 3. Ability to work independently and with others; to organize and prioritize work to meet competing demands and successfully accomplish goals. 4. Knowledge of programs, policies and procedures related to delivery and collection operations, including safety, budget and work hours, schemes and routes, and central delivery points. 5. Ability to conduct unit reviews, route inspections, and customer service operations reviews. 6. Ability to implement operational programs and procedures to ensure they meet established specifications. 7. Ability to communicate in writing sufficient to maintain records and prepare reports, and to prepare information related to operational programs. 8. Ability to communicate orally at a level sufficient to give technical guidance and make recommendations, provide training and instruction, and work with customers, contractors, and major mailers. 9. SPECIAL CONDITION: Willingness to travel and work nights and weekends as needed.

Oz Marketing is seeking a Digital Marketing Specialist to join our growing team. In this role, you'll help drive online performance by managing and optimizing campaigns across various digital channels including paid search, display advertising, paid social media, and SEO. Key Responsibilities Search Engine Optimization (SEO): Conduct keyword research, on-page and off-page optimization, and monitor organic performance to improve rankings and drive traffic. Paid Search Campaigns: Manage and optimize PPC campaigns on platforms such as Google Ads to maximize ROI. Display Advertising: Plan, execute, and analyze programmatic and direct display campaigns, ensuring creative alignment and audience targeting. Paid Social Media: Develop and manage paid social campaigns on platforms like Facebook, Instagram, TikTok, and others to engage and convert target audiences. Analytics & Reporting: Monitor performance metrics across all channels using tools like Google Analytics, Tag Manager, and platform-specific dashboards. Provide actionable insights to improve results. Collaboration: Work with creative and content teams to develop effective ad creative, landing pages, and copy to support campaigns. Budget Management: Effectively allocate and manage budgets to maximize campaign efficiency. What We're Looking For Experience: 1+ years in digital marketing, with hands-on experience in SEO, PPC, display, and paid social. Technical Skills: Proficiency with Google Ads, Meta Ads Manager, Google Analytics, SEMrush, or similar tools. Experience with A/B testing and conversion rate optimization is a plus. Analytical Mindset: Strong ability to interpret data, measure performance, and make data-driven decisions. Creativity: A flair for creating compelling ad copy, visuals, and strategies that resonate with diverse audiences. Communication Skills: Excellent written and verbal communication skills for collaboration with internal teams and external partners. Organization: Strong project management skills and the ability to juggle multiple campaigns simultaneously.

At do TERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company. Job Description: The Business Advancement Specialist partners with Wellness Advocates at all levels up to Premier, providing exceptional customer service and strategic support to help them grow and succeed in their business endeavors. This role ensures Wellness Advocates stay informed about company updates and provides guidance on achieving their business goals, including accountability, compensation plan education, and continuous motivation. Job Responsibilities: Cultivate strong, supportive relationships with Wellness Advocates to inspire motivation and business growth. Track and monitor Wellness Advocates' rank advancements, ensuring timely recognition of achievements at all levels. Educate Wellness Advocates on the accurate understanding and effective application of do TERRA's compensation plan. Address and respond to inquiries regarding the compensation plan, providing clear, fair, and helpful answers. Manage and advocate for exception requests, ensuring they are handled promptly and accurately. Collaborate with Wellness Advocates to develop tailored strategies that increase their effectiveness and business success. Coordinate and facilitate conference calls, including scheduling, note-taking, and distributing follow-up communication such as welcome and congratulatory letters. Provide ongoing support for various projects, tasks, and responsibilities as needed. Job Qualifications: Proven ability to build and maintain professional relationships, with a strong focus on collaborating with Wellness Advocates. Strong interpersonal and communication skills, with a positive, solution-oriented attitude to address concerns and challenges. In-depth understanding of do TERRA's compensation plan, or the ability to learn quickly, with a track record of successfully addressing customer inquiries and delivering results. Prior experience in the direct selling industry and/or customer service is preferred. Familiarity with DataTrax or similar tools is a plus. Full-time commitment and availability required. Eagerness to continually learn and educate Wellness Advocates on Placement and Compliance Policies. do TERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

At do TERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company. Job Description: The Business Advancement Specialist partners with Wellness Advocates at all levels up to Premier, providing exceptional customer service and strategic support to help them grow and succeed in their business endeavors. This role ensures Wellness Advocates stay informed about company updates and provides guidance on achieving their business goals, including accountability, compensation plan education, and continuous motivation. Job Responsibilities: Cultivate strong, supportive relationships with Wellness Advocates to inspire motivation and business growth. Track and monitor Wellness Advocates' rank advancements, ensuring timely recognition of achievements at all levels. Educate Wellness Advocates on the accurate understanding and effective application of do TERRA's compensation plan. Address and respond to inquiries regarding the compensation plan, providing clear, fair, and helpful answers. Manage and advocate for exception requests, ensuring they are handled promptly and accurately. Collaborate with Wellness Advocates to develop tailored strategies that increase their effectiveness and business success. Coordinate and facilitate conference calls, including scheduling, note-taking, and distributing follow-up communication such as welcome and congratulatory letters. Provide ongoing support for various projects, tasks, and responsibilities as needed. Job Qualifications: Proven ability to build and maintain professional relationships, with a strong focus on collaborating with Wellness Advocates. Strong interpersonal and communication skills, with a positive, solution-oriented attitude to address concerns and challenges. In-depth understanding of do TERRA's compensation plan, or the ability to learn quickly, with a track record of successfully addressing customer inquiries and delivering results. Prior experience in the direct selling industry and/or customer service is preferred. Familiarity with DataTrax or similar tools is a plus. Full-time commitment and availability required. Eagerness to continually learn and educate Wellness Advocates on Placement and Compliance Policies. do TERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

Amer Sports is a dynamic, global sports company offering passionate achievement-oriented professionals the chance to succeed and flourish in an international environment. Our globally recognized brands include Salomon, Wilson, Atomic, Armada and Arc'teryx. We are a company where ambitious, competent and motivated people can make their mark. All our team members are ready to strive for the best of the company and to win together. Just like our customers, we are dedicated to an active lifestyle and sports. Join us. What You'll Do We are currently seeking a Alpine & Touring Commercial Specialist for our Atomic Team. The Alpine & Touring Commercial/Category Specialist is responsible to support and provide input to the Market Director throughout the annual Go-To-Market cycle. This includes participation in the BP process, assortment planning as well as providing support for forecasting and entering product forecasting and tracking. The Alpine & Touring Commercial Specialist is responsible for tasks assigned by the Market Director in-line with global and regional brand strategies to achieve maximum Sales, Market Share, Distribution, and Profit objectives for the USA. Finally, this role serves as the primary coordinator for all product-related matters, including communication, training, showroom management, and sample organization. To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily: General Commercial duties: Support Atomic Market Director to ensure that all objectives are met Assist in the evaluation of the market(s) and competitor landscape to validate the objectives and plans by channel & assist in activating the key business drivers for success in the market. Gathers market intelligence and research as well as competitive information. Assist in product forecasting and formal entry and tracking Collaboration & coordination with Atomic Marketing on initiatives to build best of class Go-to-Market experiences and collaborate on building out in-store presence and promotional programs. Responsible for helping develop & cataloging sales programs, price lists, and supporting GTM materials. Sales meeting & event liaison to Sales Operations & Marketing Helmet Indemnification, shop practices/spare parts manual collaboration. Owns Shop Pro training playbook, outline and tool kit Key contact for product information and warranty. Ongoing training for CS group Global Roll-up/Interface The Alpine & Touring Commercial/Category Specialist Interfaces with Brand development teams at the PM level across all BU's. Point person for product updates and communication to the field Sales team from Global BUs. Point person for the relay of market intelligence and research as well as competitive information to the Global BUs. Participation and contribution in documenting and evaluation of product validation process. Participation in global BP process Sample & Test Fleet Ordering & Management The Alpine & Touring Commercial Specialist coordinates with the global supply team for timing and ordering throughout the sample/demo ordering process. Ordering w/ guidance from Market Director & Marketing Organization & distribution of sample & Demo needs: key accounts, show rooms, trade show, Media & PR needs. Rep sample demo order entry and tracking Mounting, Tuning and general preparation of commercial team sample sets General Organization and participation for test events What We're Looking For This role prefers a Bachelor's Degree; however, a combination of education and work experience will be considered. We are looking for a candidate with a minimum of 3+ years work experience in branded consumer good industry; athletic, outdoor/or sporting goods market preferred. The requirements listed below are representative of the knowledge, skill, and/or ability required. Work Experience: Preferable 3 years of Retail or Trade experience Experience from the winter sports industry preferred Required Compentencies: Strong Communication skills Planning and Organizing Achieving personal work goals and objectives Relating and Networking Additional Skills: Deep knowledge of the USA/North American Alpine & Touring (Skis, Boot & Binding (including Touring)) market. Having knowledge in XC business can be a plus. Project Management Very good knowledge of Microsoft Office suite, especially Excel, Word and PowerPoint. Outdoor industry and/or Skiing Industry experience and a passion for the outdoors a must. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language: English but Bi-lingual a plus What We'll Provide This role is based at the regional headquarters for our Amer Sports Winter & Outdoor category of Brands in the city of Ogden, Utah--the gateway to the many exciting ski spots and other outdoor recreation. We offer a great work environment with talented & passionate colleagues all over the world! Other benefits and perks include: Medical, dental and vision 401k with company match Life insurance, pre-tax transit benefit program Discounts on Amer Sports products Smart casual dress Free gym membership and ski pass Summer hours Amer Sports is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other legally protected characteristics.

Title- Desktop Support Engineer Job Type: Contract Key Responsibilities: Minimum 8 years of IT experience. On-Site Support: Respond to client queries and provide on-site technical assistance. Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware. Troubleshooting: Diagnose and resolve hardware and software issues. Installation and Configuration: Set up new hardware, software, and operating systems. Training and Assistance: Provide training and technical support to end-users. Documentation: Maintain records of issues and solutions in a ticketing system. Collaboration: Work with other IT professionals to ensure seamless support.

Russell Tobin is looking for a Technical Support Representative based in South Jordan, UT for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Job title: Customer Supp/Account Rep-Sr -IT Location: South Jordan UT Duration: 6 months Pay rate: $21.00/hour Executive Summary: The Service Desk Chat Agent is the first point of contact that support end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first call resolution and identifying opportunities to streamline/automate agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class service. Expectation of Role: • Customer Service Skills: o Demonstrate active listening in order to gain an accurate understanding of the situation o Being empathetic to the customer's situation while also showcasing advocacy and ownership of seeking resolution o Acknowledging the sense of urgency for resolving the issue o Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding • Communicate effectively: o Producing accurate detailed documentation consumable by end users, level two support, and problem management o Maintain professionalism and netiquette to ensure messages are received as intended o Respond timely via the chat platform to prevent delay or frustration o Clearly document actions taken in ticketing record for tracking and data analytics • Technical Proficiency: o Leverage the chat tooling and ticketing platform effectively o Provide high quality end-user technical support, related to enterprise software and hardware o Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components • Culture Carrier: o Demonstrate the ability to collaborate with others o Display a safe and positive attitude o Adhere to policies and procedures and act in the best interest of the overall firm Qualifications: • Excellent customer service skills required • Excellent communication skills required • Problem solving skills • Self Motivated • Two to five years of chat experience • Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment • Preferred work experience in technical support role but not required Required Education: • High school diploma or GED with relevant work experience Benefits Disclosure “Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”

Our client is a fast-growing SaaS company that provides an all-in-one customer management solution for field service organizations. Due to their rapid growth, we need to hire an Onboarding Specialist for client demand. As an Onboarding Specialist, you will be responsible for overseeing the end-to-end onboarding process and working alongside senior leadership to improve the process. Responsibilities: Develop and execute comprehensive onboarding plans tailored Ensure all aspects of the onboarding process are effectively managed and executed Coordinate with the training specialists for training sessions and workshops to educate clients Collaborate with the technical support team Maintain accurate and detailed records and more Requirements: Bachelor's degree or equivalent in work experience Prior job experience onboarding customers or project management in a SaaS company Strong communication and interpersonal skills Highly organized with the ability to manage multiple projects Detail-oriented and proactive in identifying areas for improvement Additional Desired Skills: Field Service Management, HubSpot Compensation: $60-65K Base Salary (DOE)