Specialist Jobs in Sachse, TX

Full time remote position based in Dallas, TX. This person will work with the Customer Success team to ensure customer satisfaction and platform utilization within assigned accounts. They will be tasked with post-sale activities, driving platform adoption, and building a robust collaboration network. Position is mostly remote but will require some local travel. Responsibilities : Guide customers proactively through the implementation process of the VitalEngine platform, ensuring its successful adoption. Onboard and train end-users to utilize VitalEngine. Assist in implementations of VitalEngine as needed onsite. Analyze existing workflows and collaborate with customers to optimize the utilization of the VitalEngine platform. Strategically build and grow community networks (spokes) Offer technical guidance on device configuration, provision user management, and advise network/connectivity optimization. Train customer admin users, enabling customers to train end-users within their organizations effectively. Monitor and optimize post-implementation utilization to deliver desired outcomes. Identify expansion opportunities and facilitate integration within the organization through effective communication and stakeholder engagement. Advocate for VitalEngine value propositions across diverse healthcare service lines. Conduct business reviews to engage stakeholders and address inquiries at various levels, including system/facility. Personally visit clients or stakeholders on-site to address issues, build relationships, and find solutions when remote communication is insufficient. Provide Tier 1 remote support (onsite as needed) Who Would Thrive in This Role We welcome candidates who possess a combination of education and/or work experience, with a preference for the following skills and personal attributes: Bachelor's degree 4+ years of experience in customer success/account management. 4+ years of experience in healthcare. 4+ years experience utilizing and learning new technology systems. Technology Skills: Proficiency in general business technology with a knack for quickly mastering new applications, including Google Docs, Google Sheets, Google Slides, Microsoft Office/Windows, CRM (SalesForce), Zendesk and Tableau. Understanding of industry compliance standards, particularly HIPAA privacy and security understanding. Personal Attributes: Results-oriented mindset with a proven track record of exceeding goals. Exceptional written, verbal, interpersonal communication, and public speaking skills. Ability to thrive independently while remotely collaborating with a high-functioning, geographically distributed team. Exhibits excellent time management skills and thrives in fast-paced, dynamic environments, quickly adjusting to new priorities and demands. Travel The position requires up to 25% travel within the designated territory or with implementations. Must have a valid driver's license and insured, dependable transportation.

Specialist Customer Experience Nickson is a Texas born venture-backed startup that is transforming the way people live in apartments. Based on a user's online style quiz, our company designs and installs a customized on-demand living solution for rent. We are hardworking, fun loving, passionate, and love the challenges and rewards of scaling a new venture. We recently closed our Series A financing and are in rapid growth mode. About The Role Nickson is seeking a Specialist to join the Customer Experience Team within our fast-growing venture. At Nickson, we count on our customer experience department to interact professionally with our valued customers when they have questions or concerns. We're looking for a highly skilled customer experience specialist to join our team, managing inbound and outbound phone calls, email requests, and interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful specialist has the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. We pride ourselves on the amazing team we've built. The driver behind all our growth, brand, and disruptive service is the people that make Nickson. This is a key role serving as the voice and face of our company and will be integral to reinforcing our reputation for providing exceptional customer experience. This role is all about bringing the best of Nickson forward and ensuring our users have the best possible experience in all cases. Nickson welcomes people from all backgrounds who seek the opportunity to help build a future where anyone anywhere can effortlessly have a place to call home. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together. Within Nickson, our People are our most important and valuable assets, and the Customer Experience Specialist will be tasked with: Managing a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency. Identifying and addressing customer needs with a goal of complete satisfaction. Providing expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers. Meeting customer service department sales targets, generating sales leads when opportunities arise. Following company communications guidelines and procedures under minimal supervision. Recommending improvements to processes for improved company efficiency. Working cross-functionally across teams and departments to ensure a smooth product delivery. Who You Are Action-oriented, results driven team player. Excellent written and oral communicator. Enjoys working in a fast-paced environment. Critical thinking people person. Ability to prioritize and complete multiple tasks in a timely manner. Strong attention to detail. Highly organized with the ability to hit the ground running but knows when to ask for assistance. What You Can Do Build expert and dynamic knowledge of company products and services. Research information using available resources to satisfy customer inquiries. Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to deliver exceptional experiences nurture lasting relationships. Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties. Meet daily personal/team qualitative and quantitative targets by recommending and explaining benefits of additional company services and seizing opportunities to sell products and services whenever possible. Maintain daily log and document issues and resolutions in an electronic database for sales and executive management teams to review. Qualifications Bachelor's degree Successful experience in a corporate environment Strong written and verbal communication skills, including active listening and clear articulation Ability to solve problems and alleviate conflicts or escalate tactfully Ability to multitask, manage time, and prioritize Able to work individually and as a team Nickson Values Honesty and Integrity above all Great results start with great plans Always be learning Details are everything Focus on results Act like an owner Compensation From $50,000/yr + Bonus

Bilingual (Spanish/English) Customer Support Specialist CellGate - Gold Key Support Team Join our elite customer support team at CellGate, where you'll provide top-tier support for our access control solutions to homeowners, property managers, and dealers. Essential Requirements: Fluent in Spanish and English (written and verbal) Strong customer service background Technical aptitude and willingness to learn Salesforce experience preferred Key Responsibilities: Guide customers through product activation and implementation Manage customer data and cases in Salesforce Provide support and troubleshooting Maintain detailed customer accounts and documentation Skills & Qualifications: Professional phone and email communication skills Strong problem-solving abilities Detail-oriented with excellent time management Basic software proficiency Ability to handle both customer support and on boarding of new client set-ups CellGate offers innovative access control solutions, and we're looking for someone who can deliver exceptional customer experiences in both Spanish and English. Join our team and help shape the future of property access control. Apply now!

A partner of Insight Global is looking to add several Customer Support Specialists to their team in Dallas, Texas. The Customer Support Specialist is responsible for assisting with operational and customer service support of the clients requirements. They will be working closely with the client to achieve position outcomes. They will be expect to process client requests received via phone, email, fact or internal proprietary systems. Requirements: · Extensive understanding of reservation systems for hotel room blocks, rate structures and payment forms · Strong computer skills including use of Excel, Word and Outlook · Excellent time management skills · Passion for having outstanding relationship management and customer service skills · Knowledge of Ground Transportation reservations and hotels as a product: chains, categories, locations etc. Nice to Have : · Bilingual Spanish, Portuguese, French a plus · Experience with airline and/or hotel reservations systems Compensation: $20/hr to $25/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

The Operations and Customer Support Specialist will be responsible for ensuring smooth operational processes while delivering exceptional customer service. This role combines operational tasks such as client onboarding with direct customer engagement and ongoing support to enhance overall efficiency and client satisfaction. The ideal candidate will be detail-oriented, possess strong communication skills, and be committed to providing high-quality support. KEY RESPONSIBILITIES Operations Support: Create customer implementation materials (timelines, communications, process documents, etc.) and track progress of implementation to the project timelines. Coordinate with various departments to streamline workflows and enhance productivity. Assist in the day-to-day operations of the organization, ensuring all company and customer processes run efficiently. · Assist in the daily operations of the office, including managing hardware purchases, supplies, and inventory. Scheduling and coordination of meetings, appointments, and travel arrangements. Maintain accurate records and documentation of operational activities and customer interactions. Customer Support: Educate customers on product features, usage, and troubleshooting techniques. Serve as the first point of contact for customer inquiries via phone, email, and chat, providing timely and accurate responses. Resolve customer issues, complaints, and inquiries with professionalism and empathy, ensuring customer satisfaction. Collaborate with internal teams to escalate and resolve complex customer issues. Maintain up-to-date knowledge of products and services to provide accurate information. Process Improvement & Reporting: Identify opportunities to improve operational efficiency and enhance customer experience. Contribute to the development of standard operating procedures (SOPs) and training materials. Assist in implementing new tools or software that improve operations and customer support. Compile and analyze customer feedback and operational data to provide insights for management. Prepare reports on customer support metrics and operational performance for review. QUALIFICATIONS Bachelor's degree in business management, or a related field preferred; 5 years of relevant experience in operations and customer support or a similar role. Strong organizational and multitasking skills, with the ability to prioritize effectively. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite and familiarity with Hubspot a plus

Our client is a high-volume, fast-paced insurance office that needs a Customer Success Representative who values attention to detail, analysis, follow-through and keeping a well-oiled machine running. This Customer Success Representative position requires an analytical, straightforward person who enjoys technical work and can communicate with different types of people. This is a long-term career position with opportunities for growth within the company. Customer Success Representative Job Responsibilities: • Answers a high volume of phone calls daily. • Processes changes to active policies. • Provides efficient and effective 5-star customer service. • Enters client data into insurance quoting systems, keeping data accurate. • Obtains underwriting approval by completing insurance applications for coverage and gathering required documentation. Ideal candidates will possess the following: • 3+ years of Customer Service Experience in the Insurance Industry, preferably in an independent agency. • Property and Casualty license • Meticulous and able to carefully review insurance policies and contracts to ensure accuracy and compliance with established processes. • Capable of analyzing insurance data, identifying potential risks, and providing appropriate solutions • Customer-focused and able to address client concerns, answer questions, and provide insight and solutions effectively. • Processed-oriented and able to follow established workflows while also contributing to process improvements when necessary. • Excellent communication skills • Well-organized with good follow-through to completion • Proficient in Microsoft Outlook, Excel, and Word. Proficient in Adobe Reader/Acrobat. Able to adapt and learn new, web-based, computer software programs.

Provide first-line technical support for end-users via phone, email, and in-person troubleshooting. Diagnose and resolve hardware and software issues on Windows desktops, laptops, and peripherals. Install, configure, and update Windows OS, drivers, and business applications. Perform basic network troubleshooting, including connectivity issues, IP conflicts, and VPN support. Assist with cabling, workstation setup, and peripheral installations (monitors, printers, docking stations). Support Active Directory tasks, such as password resets, account provisioning, and permissions. Troubleshoot and replace hardware components (RAM, hard drives, power supplies, etc.). Maintain and update IT asset inventory for computers, software, and accessories. Escalate complex technical issues to Tier 3 or infrastructure teams when necessary. Provide end-user training on basic IT best practices and system usage.

About the Company: Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, we serve telecom and tech companies that are building networks and shaping the digital experiences of tomorrow. We deliver consulting, managed services, and business reengineering. Our strength comes from being both AI-first and Telco-native. Gartner recognizes Prodapt as a Large, Telecom-Native Regional IT Service Provider. This expertise allows us to provide tailored solutions that directly address industry challenges. Our focus is on being a customer-centric partner, fully aligning with our client's business goals and driving their success at every step. With over 6,000 Prodaptians across 30+ countries and backed by the 130-year legacy of the Jhaver Group, Prodapt combines a heritage of excellence with cutting-edge innovation. About the Role: Serve as the primary technical expert on 5G technologies, providing guidance and support to engineering, operations, and product teams. Responsibilities: Design, architect, and optimize 5G network infrastructure, including RAN and Core components. Lead the evaluation and selection of 5G equipment and software. Develop and maintain technical documentation, including architecture diagrams, design specifications, and test plans. Stay abreast of the latest 5G standards, technologies, and industry trends. Troubleshoot and resolve complex 5G network issues. Contribute to the development of 5G network strategies and roadmaps. Collaborate with vendors and partners to ensure seamless integration of 5G solutions. Conduct training and knowledge sharing sessions on 5G technologies. Participate in industry forums and conferences to represent the company's 5G expertise. Qualifications: Bachelor's or Master's degree in Electrical Engineering, Computer Science, or a related field. Extensive experience (5+ years preferred) in the telecommunications industry, with a focus on 5G technologies. Deep understanding of 5G RAN and Core network architectures. Expertise in the following areas: 5G RAN (Radio Access Network) 5G Core Network Protocol Stack (e.g., TCP/IP, SCTP) Control Plane/User Plane architecture and functions Radio Technologies: OFDMA, CP-OFDMA, DFT-OFDMA Radio Frame, Subframe, and Subcarrier Spacing Radio Planning, Modulation Schemes, Massive MIMO, Beamforming, Fixed Wireless Access (FWA) 5G RAN Deployment Options, including O-RAN lower layer split Reference Architecture and Service-Based Architecture Network Slicing, Mobile Edge Computing (MEC), Air Interface Initial Procedures, Resource Management (RM), Configuration Management (CM), RRC States Network Function Selection Security Procedures in 5G QoS Model for 5G Mobility Management: Cell Reselection, Handovers Internetworking with LTE and WiFi Strong analytical and problem-solving skills. Excellent communication and presentation skills. Ability to work independently and as part of a team. Preferred Qualifications: Experience with 5G network simulation and testing tools. Knowledge of cloud-native technologies and virtualization. Familiarity with 3GPP standards. Certifications related to 5G technologies.

A Teller Product Specialist's role is to execute go-to-market processes for ARGO's Teller Payment Fraud product suite with accountability for Customer Implementation Projects, Product Competitiveness and Sales Support. The Teller Product Specialist (internal job title, Product Manager) has high customer contact and must have credibility with customers ranging from end users to senior management. This position is highly collaborative, engaging multiple levels and departments within ARGO, including project managers, business analysts, SDLC staff (development, quality assurance, UX), sales, and other Line of Business product management on cross-LOB initiatives such as referrals, fraud/customer identification, cross-selling/offer management and customer engagement. EXPECTED WORK AND PERFORMANCE Job duties and responsibilities include the following. Other duties may be assigned as needed. Customer Implementation Projects - transferring best practices solution knowledge to Argo customers during deployment (60% of time): Leading efficient knowledge transfer, requirements gathering, user training, and solution usage optimization Maintains ongoing relationships with customer subject matter experts and scouts for revenue opportunities for add-on products Performs post-deployment studies including pilot/rollout success criteria validation, user training assessment/effectiveness, compliance reviews, planning and needs analysis, aggregating/analyzing data and publishing benchmark data. Product Competitiveness - ensuring ongoing product suite market competitiveness and regulatory compliance with accountability for the following segments of the software manufacturing process (30% of time): Maintaining and enhancing the product with best practice feature functionality through complete written business requirements definition and conceptual design Collaborate with user experience team to optimize user interface, workflow and usability Responsible for customer facing product documentation Provides test support through the planning and execution of test scenarios from a functional perspective Sales Support - to support ARGO sales by conveying product value and capabilities to market prospects (10% of time), through: Creates marketing collateral materials - written and presentation Presents and articulates value proposition of product solutions through customer demonstrations Prepares RFI/RFP responses Customer studies - requirements / best practices, cost benefit analysis QUALIFICATIONS Retail Banking work experience: a minimum of 3 years in Financial Services with the requisite knowledge of the areas above. Experience at the multi-branch/area/regional/district level is a plus. Education - Bachelor's Degree with studies in Finance, Accounting, Management, Marketing, Business Administration or similar Able to travel to customer sites or industry events up to 15% of the time. REQUIRED SKILLS / EXPERIENCE / KNOWLEDGE The Teller Product Specialist is a subject matter expert with retail banking knowledge of branch monetary transactions and payment (item processing) processing. Candidate should have a detailed knowledge of: Branch operations (monetary transactions, cash handling, balancing, G/L, reporting) Customer service and satisfaction Teller performance metrics Branch sales - referrals, cross selling / upsell Candidate should have a good balance of knowledge in areas such as: Back-office deposit operations including payments processing related to branch image capture (item processing, reconciliation, posting, adjustments) Check and payment fraud detection (detailed fraud knowledge is a plus) Customer identity and authentication Regulatory Compliance (AML/CTR, KYC, RegCC) Communication Skills - proven ability to communicate effectively both written and verbally with customers at all levels - from end-users to management. High degree of IT Automation literacy including: The ability to recognize, understand, and effectively use technology concepts in your day-to-day job functions A working knowledge of the technology systems and their makeup (hardware and software components) used in branch automation solutions A general understanding of data constructs (where is data stored, what systems “own” the data, what is the availability of data and KPI's numerical interpretation) Analytical Skills - strong quantitative analytical and critical thinking skills ATTENDANCE/WORK LOCATION The position is based in our Richardson, TX, Memphis, TN or Toronto, CA office. Daily physical presence in the office is required for interaction with co-workers, attending meetings, and for collaboration on projects. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand, walk; sit stationary; constantly operate computer keyboarding and office equipment. talk or hear, to communicate with employees, and/ or customers (must be able to exchange accurate information in various situations). The employee is required to regularly communicate with other employees, confer or coordinate with other employees. While performing their duties the candidate must be able to travel overnight, including occasional weekends. DISCLAIMER Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Elevate Customer Satisfaction: Customer Service Specialist Wanted! Are you an experienced customer service professional seeking a new challenge? We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career. Responsibilities Provide expert assistance to customers with complex inquiries Troubleshoot and resolve customer issues efficiently Maintain detailed records of customer interactions Develop and update customer service and sales protocols Train and mentor junior customer service staff Coordinate with teams across the US to ensure consistent service Participate in workshops and career development initiatives Qualifications Proven experience in customer service roles Excellent communication and problem-solving skills Proficiency with customer service software and CRM systems Ability to handle challenging situations with professionalism High school diploma; bachelor's degree preferred Leadership skills and experience training others are a plus Benefits Opportunities to work with clients nationwide Career advancement and leadership development programs Collaborative team environment focused on excellence Access to professional workshops and continuous learning Ready to take your customer service career to the next level? Apply today!

Responsible for obtaining, researching and compiling information on claims filed for settlement. Ensures files are accurate and complete before sending to claims adjuster. Designated as point of contact to borrowers, clients and various vendors for claims that have been filed. Answer and respond to telephone inquiries from clients and borrowers Request status updates from vendors (i.e. appraisers, skip-tracers) Obtain missing information on files by contacting appropriate contact via phone, fax or email Ensure files have required information and documentation before going to the adjuster Assist borrowers, providers, and clients with problems or questions regarding their claims and/ or policies Document files with pertinent information Additional Responsibilities: Responsible for complying with state laws, policies and company procedures Other duties as assigned or required Knowledge/Skills/Abilities: Basic Microsoft Office Skills (Word, Excel, Outlook and Internet Explorer) required Typing of 45 wpm Good attention to detail Ability to multi-task Good verbal and written communication skills Good time management and organizational skills Knowledge of claims processing required Knowledge of Collateral Protection Insurance helpful Insurtrak knowledge helpful Education/Experience: High School Diploma or equivalent required Previous experience working in a claims environment required 1-3 years of general office experience required Qualifications Banking, Claims Processing, Collateral Protection Insurance, Credit Union, Remarketing

Hi Professionals; This is Thiru from Themesoft INC. Kindly let me know if you are interested in this opportunity • Role- Environment Services Specialist JD- Key Responsibilities: Omnilink - installation, initial configuration and environment support OmniTrade / TradeWeb / IdP - installation, initial configuration and environment support OmniPay / PayWeb (w/ MFA over IdP Cloud) - installation, initial configuration and environment support DVW - installation, initial configuration and environment support

At D.B. Group America, we are looking for a dedicated and detail-oriented Import Operations Specialist / Supervisor to join our team. This role requires strong customer service skills and the ability to efficiently manage day-to-day import operations, ensuring seamless coordination and compliance with industry standards. The ideal candidate will be responsible for monitoring and managing the entire import process, ensuring timely and accurate shipment handling while maintaining the highest quality standards. Our goal is to provide services that exceed customer expectations through operational excellence and proactive problem-solving. If you thrive in a fast-paced environment and are passionate about delivering outstanding service, we would love to hear from you! Job Description Responsible for timely and accurate flow of information and documents for each process, ensuring shipments are picked up and flown as booked from origin around the globe. Proactively track all the shipments in-transit and update the status to the customers regarding the shipment arrival time, delays, or any transit issues and ensure delivery of freight to customers in a timely manner. Generate the Invoices on time and maintain accurate customer records. Provide exceptional customer service to both internal and external stakeholders and meet/exceed customer expectations. Ensure all documentation is done in a timely manner to the customer and/or broker for customs and any discrepancies are handled promptly and accurately. Ensure adherence to the Company Policies, SOP's and Tariff compliance, along with best practices and efficiencies and maintain accurate data and timely input of data into operating systems (cargowise) Provide accurate job costing forecast ensuring all payables, receivables and accruals are set and properly managed per company rules and guidelines. Preparing reports for the branch Any other duties/projects as and when assigned by the reporting manager as per business requirements. Skills Required Bachelor's Degree preferred Minimum 4 years of experience in the freight forwarding industry with a strong understanding of import and export ocean freight management Tech-savvy with excellent computer skills; experience with CargoWise is a plus Strong communication and customer service skills, with the ability to engage effectively with clients and stakeholders Bilingual proficiency in Spanish is a plus Exceptional time management and multitasking abilities, capable of handling multiple priorities in a fast-paced environment Proactive and solution-oriented, able to manage high-pressure situations, tight deadlines, and unexpected challenges with confidence Self-motivated and independent, yet a strong team player who thrives in a collaborative setting

We are hiring Contact Center Specialists to support patient registration, appointment scheduling, and customer service for a leading healthcare facility in Dallas, TX. This role requires strong communication skills, call center experience, and the ability to handle patient inquiries professionally and efficiently. Key Responsibilities: Answer incoming calls and electronic requests from patients, family members, and external parties Register new patients and ensure accurate data entry into the electronic medical record system Verify insurance coverage, determine self-pay responsibility, and schedule financial counseling if needed Schedule healthcare appointments in accordance with system and clinic guidelines Interpret physician orders to schedule tests and procedures accurately Provide appointment details, required preparation instructions, and payment information Document patient messages and communicate them to administrative or provider staff Identify urgent patient situations and escalate appropriately for triage Maintain professionalism and composure when handling upset callers, escalating priority issues as needed Top Skills: ✔ Customer Service experience required ✔ Call Center experience required ✔ Typing and computer proficiency required ✔ Medical Terminology experience is a plus Additional Notes: 📍 Work Location: 301 N Washington Ave, Dallas, TX 75246 (On-site) 🚗 Parking Included: Yes 🎤 Interview Type: 2 rounds of interviews 🎓 Certification/Degree Requirements: High School Diploma Required

Admissions Specialist - Enrollment Graduate America | The Platform for Purpose Dallas, TX | On-Site | Full-Time Ready to help students step into purpose-driven careers? Graduate America is seeking a detail-oriented, student-focused Admissions Specialist to join our Enrollment Management team. In this role, you'll play a pivotal part in guiding prospective students-especially those entering allied health and career pathways-through every stage of the admissions process. Key Responsibilities Process admissions applications and verify eligibility for enrollment across academic and allied health and trade programs. Maintain accurate student records in the Student Information System (SIS), including personal information, major changes, attendance, and residency status. Digitize, organize, and code all supporting documents in compliance with federal, state, and institutional policies. Guide applicants through the admissions process, providing clear instructions and support regarding documentation, program requirements, and deadlines. Evaluate and code student residency classification based on local, state, and federal guidelines for tuition purposes. Assist students with questions related to admissions, Texas Success Initiative (TSI), ESL programs, international student pathways, and enrollment status. Process course withdrawals in compliance with institutional and governmental standards. Perform data quality audits and run regular reports to ensure SIS accuracy and compliance. Support verification requests from military branches, loan servicers, and background check agencies. Collaborate with internal departments and community partners to create a seamless enrollment experience. Conduct timely outreach and follow-ups with prospective students throughout the enrollment funnel. Participate in student-facing workshops, events, and presentations promoting Graduate America's programs and support services. Stay current with institutional policies and regulatory changes through ongoing professional development. What You Bring Passion for helping students succeed and confidence navigating admissions processes. Strong organizational skills and high attention to detail. Ability to learn and adapt in a fast-paced, tech-forward academic environment. Clear, effective communication skills-written and verbal. Experience in admissions, enrollment, student services, or customer service is a plus. Why Graduate America? At Graduate America, we believe every student deserves access to purpose-driven education that leads to meaningful work. We're reimagining college around the needs of today's learners-bridging ambition with action across healthcare, tech, and skilled trades. Your purpose starts here. So does theirs. Apply today and help build the future of education-one student at a time.

MD7 is a digital infrastructure consultancy helping operators build a more connected world. Founded in 2003, MD7 has deep roots in digital networks and has grown to provide comprehensive expertise to operators around the world. We understand digital infrastructure is a valuable asset requiring disciplined management and investment in a rapidly advancing landscape. A Transaction Specialist prepares complex easement agreements and lease amendments on behalf of MD7 and our digital infrastructure clients. Transaction Specialists (Known inhouse as a Lease Processor) work with the sales team, internal and external legal, and title vendors to complete real estate transactions in a timely manner. Transaction Specialists utilize multiple software systems for document generation and workflow management. Job Duties: Including reviewing existing lease documents in comparison with newly negotiated terms, confirming client and landlord information, and drafting agreements Including compiling documents for execution, routing documents to multiple parties for signature, and scanning/uploading executed documents into various document management systems. Including working with client project teams and their legal team to review proposed deal terms and obtain client approval. Including (but not limited to) working with Project Managers and Inside Sales Specialists to produce results with impeccable accuracy and quick turnarounds at high volume. Including (but not limited to) Microsoft Office applications, MD7's internal data housing system, and the Client's data housing systems. Transaction Specialists handle our real estate transactions from A to Z. They are on the front end of the agreement, working with the sales team and property owners to set up the transaction. They are also working on the backend obtaining approvals, working through redlines, and ultimately closing a successful deal. MD7 Core Values Our Vision and Core Values are both foundational and aspirational at the same time. We never quit striving to improve. We're always looking to recruit exceptional talent that share in these values as well. We want to be able to continuously innovate to empower success. That's why, in addition to exciting career opportunities throughout the world, we also provide the best training in the industry. Respect for the Individual Balanced Life Giving Back Continuous Improvement Extreme Service Integrity Pay Range: $23.50/hr. Employment Type: Full Time Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. MD7 is an Equal Opportunity Employer. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

JOB PURPOSE: The Account Services Specialist assumes a pivotal role in delivering exemplary sales support and customer service within key sales territories. Tasked with fostering enduring relationships with Clients and Sales Representatives, this role serves as the conduit between clients and various internal teams to ensure the seamless and timely delivery of products and services. With a focus on organizing leads, mastering product intricacies, and delivering superior customer service, this position is integral to our sales network's success. DUTIES & RESPONSIBILITIES: Primary responsibility lies in cultivating customer relationships and executing engagement strategies to expand sales opportunities and market reach. Oversee the entire lifecycle of the Quote and Sales Order process, from Order Entry to Claims Field customer inquiries via phone and email, and initiate proactive outbound communications and follow-up Actively involved in sales pipeline management with the sales team to increase sales targets Attain mastery in all aspects of Clarus products, services, and branding, becoming a Subject Matter Expert. Collaborate closely with the Sales team to nurture existing client relationships and capitalize on new business prospects. Identify and exploit cross-selling and upselling opportunities to maximize client value. QUALIFICATIONS: Possess 3-5 years of experience in a similar role, Account Management, Territory Management or Project Coordinator. Demonstrate exceptional verbal and written communication, actively listening and problem solving skills. Display a collaborative mindset, adept at working across departments to devise client-centric solutions. Ability to thrive in a fast-paced, busy environment with distractions and manage multiple project deadlines. Ability to effectively manage multiple projects and Sales Representatives in designated territories, while maintaining acute attention to detail and adherence to deadlines and making Clarus easy to do business with. Demonstrate leadership capabilities coupled with an entrepreneurial outlook. Prior experience with CRM software (e.g., Salesforce, HubSpot, etc.). Previous involvement in project management is highly desirable, but not required. NetSuite experience is a plus. Bachelor's Degree preferred; however, relevant experience will be considered in lieu of a degree.

Start Your Career as Junior Account Specialist! Are you detail-oriented, customer-focused, and eager to grow in a dynamic business environment? We're looking for an Entry-Level Account Specialist to support our clients and help drive business success. This role is perfect for someone looking to build a strong foundation in account management and customer relations. Responsibilities: Assist in managing client accounts and ensuring customer satisfaction. Respond to client inquiries and provide product/service information. Maintain accurate account records and update client details. Support the sales and customer service teams with account-related tasks. Help track account performance and provide reports to management. Collaborate with internal teams to ensure seamless client experiences. Qualifications: Strong communication and organizational skills. Customer-focused mindset with problem-solving abilities. Basic proficiency in Microsoft Office and CRM software is a plus. High school diploma or equivalent (a Bachelor's degree is a plus). Previous experience in customer service, sales, or account management is an advantage but not required. Benefits: Hands-on training and mentorship to develop your skills. Opportunities for career growth and professional development. A supportive, team-oriented work environment. Exposure to real-world business and client management experience. Apply now to join our team.

The Fay Group, originated in 2008, is a full-scale real estate services company that offers mortgage servicing, property renovations, business purpose lending, insurance, and more to homeowners, investors, and clients nationwide. Fay handles a wide range of mortgage loan solutions for prospective homeowners with varying credit histories and also offers to refinance for existing mortgages. Reporting to the EVP, Head of Asset Management, this position optimizes the performance and value of a diversified portfolio including Residential Transitional Loans (RTLs), Build-to-Rent (B2R) loans, Multi-Family loans, Single-Family Rental (SFR) loans and other loan structures. This position oversees asset performance through financial analysis, asset disposition structuring and strategic collaboration with clients, ensuring long-term value enhancement through focused oversight. Additionally, this role assesses portfolio risks, market trends and investment opportunities to support sustained portfolio growth. This position drives continuous improvements to maximize returns while adhering to regulatory and compliance standards. What you will do for Fay: Oversee asset management activities to analyze, monitor, and evaluate assets throughout the product lifecycle Perform in-depth financial analysis to support decision-making, including cash flow modeling, valuation analysis and ROI projections Conduct regular financial reviews, such as operating budgets, cash flow analysis and variance reports and develop strategies to enhance property performance Prepare and maintain monthly and quarterly asset performance reports for internal and external stakeholders Mitigate potential client losses by identifying areas of concern and/ or opportunities, reporting issues and implementing solutions Contribute to the drafting and execution of strategic business plans, including quarterly portfolio valuations Monitor market trends and regulatory changes, adjusting asset strategies as needed to mitigate risk and capitalize on opportunity Collaborate with cross-functional teams, including finance, operations and client relations, to align asset strategies with broader business objectives Develop domain knowledge of Fay's business to include an understanding of organizational objectives What you will bring to Fay: Bachelor's degree in finance, real estate, or related field (or equivalent combination of years of experience with High School diploma/GED) 3+ years' experience in asset management, investment management, or related field 2+ years' experience in the mortgage servicing industry Solid understanding of loan documentation and real estate from a business perspective Experience with various loan servicing systems (e.g., MSP, TMO, Fiserv, FICS) Demonstrated experience working in a fast-paced work environment Proficient in MS Word, Excel, and PowerPoint Solid verbal and written communication skills Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization Strong problem-solving, data collection, analysis, and decision-making skills; ability to analyze and interpret data to identify opportunities Solid decision-making abilities coupled with sound judgment Strong time management skills Ability to prioritize numerous tasks and manage shifting priorities Ability to work independently and manage tight deadlines effectively Client-focused with strong execution skills and results orientation High level of precision with attention to detail and consistency Flexible, open to change, ability to learn new things quickly Ability to work in a collaborative environment Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Over 80% of employees across Fay, Constructive, and GenStone affiliate companies make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to ********************* E-Verify is a registered trademark of the U.S. Department of Homeland Security.