Centralized Help Desk Technician
Specialist Job 5 miles from Oakton
Lenderworks is currently seeking a Centralized Help Desk Technician to join our team of professionals in Fairfax, VA who you will provide IT support services to businesses in the Northern Virginia area.
You are our competitive advantage. Our team of innovators and seasoned professionals fosters an environment where our teammates and our clients can thrive. Since 2011, our innovative structure and unique market positioning has offered personal and professional development opportunities that are unrivaled in the industry. Whether you are just launching your career or are looking to enhance your experience, your future begins at Lenderworks .
Lenderworks' mortgage services platform encompasses the areas of Secondary Marketing, Post Closing, Servicing, Compliance, Quality Control, Finance/Accounting, IT, Solutions Development and Business Systems.
Position Overview
The Centralized Help Desk Technician (CHD Tech) is responsible for efficiently resolving incoming client requests while delivering exceptional customer service. This role follows established workflows and collaborates with internal teams to support organizational goals and ensure seamless service delivery. Focused on executing daily operational tasks, the technician handles routine requests related to mortgage lender services and promptly escalates more complex problems to the appropriate teams. The CHD Tech is responsible for Tier 1 technical support, addressing routine IT requests playing a key role in providing Lenderworks' technology driven solutions. Fostering strong collaborative relationships across the organization and contributing to outstanding client outcomes. Your primary focus will be providing end-user troubleshooting and support to both internal and external users. You will provide support remotely from the office and on-site.
Job Responsibilities
Service request intake and evaluation via ticketing system
Issue resolution
Escalation management
Automation and process improvement identification
Trend identification, analysis, and reporting
Procedural adherence
Deliver exceptional customer service.
Serve as the first point of contact for incoming requests, ensuring accurate logging and prioritization via ticketing system.
Evaluate requests for complexity, resolving simple issues independently and escalating complex cases to the appropriate team or department.
Troubleshoot and resolve basic technical or operational issues in a timely and efficient manner.
Monitor service ticket requests to ensure timely resolution and closure.
Guide users through technical issue resolution in a clear and friendly manner, ensuring positive client experiences.
Escalate unresolved or high-priority requests to appropriate teams, providing detailed documentation to ensure seamless handoffs.
Provide insight and feedback to leadership for process refinement and strategic planning.
Follow established protocols, ensuring compliance with operational standards and best practices documented in knowledge base.
Contribute to maintaining and updating documentation for processes and workflows as needed.
Identify recurring issues or inefficiencies and suggest opportunities for automation, process enhancements, or training.
Collaborate with relevant teams to implement approved automation solutions.
Embrace and embody Lenderworks' Guiding Principles.
Requirements:
Proven track record of driving client outcomes and improving client satisfaction metrics
1 Year of Ellie Mae Encompass experience
1-2 years of experience in IT help desk roles or customer service
Excellent communication skills
An associate degree or equivalent in a related field
Experience with ConnectWise or other ticketing system, Thread, and MS SharePoint preferred
Familiarity with computer and network security systems, hardware setup, software troubleshooting, and mortgage industry departments and concepts (such as Compliance and Encompass Support) is preferred.
Microsoft 365 Fundamentals (MS-900) certification is a plus
Reporting Structure
The Centralized Help Desk Technician will report directly to the Service Operations Manager and has no supervisory responsibilities.
If you want to be part of a groundbreaking team that supports successful and profitable mortgage companies, then Lenderworks is the team for you!
Please see our website at *******************
We are an Equal Opportunity Employer
No Phone Calls or Recruiters Please
PId5d519881d4d-26***********2
Insurance Renewal Specialist
Specialist Job 5 miles from Oakton
Insurance Renewal Specialist
Pay: $80,000/year
Experience:
1+ years prior experience in insurance account management, benefits administration, or a related role, with a strong understanding of group health insurance.
Experience working in a collaborative, team-focused environment.
Education: Bachelor's degree preferred.
Type: Full-time; Direct Hire
Schedule: Monday - Friday
Greene Resources is seeking an Insurance Renewal Specialist to join a growing and dynamic team!
Job Description:
Communicate with our rapidly growing portfolio of small group clients, offering personalized service and guidance on annual renewal decisions as well as mid-year service requests.
Work closely with internal teams-including Benefits Consultants, Client Executives, fellow Account Managers, and Individual/Medicare Specialists-to deliver a seamless client experience.
Assess client needs, discuss insurance options, and work as a team to recommend and strategically implement the most effective plans.
Ensure renewals run smoothly by coordinating with internal teams, insurance carriers, and partner organizations.
Provide continuous support to clients, addressing inquiries, resolving issues, and keeping them informed of any changes to their plans, making recommendations if beneficial to the client.
Collaborate with team members to monitor account performance, identify opportunities for improvement, and proactively address client concerns.
Share industry knowledge and updates with both clients and internal teams to ensure we're delivering the most up-to-date and relevant information.
Assist in preparing and delivering presentations, proposals, and renewal packages, while identifying beneficial cross-selling opportunities when available.
Position Requirements:
Familiarity and practical knowledge of the quoting process and associated tools.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.) is required, and experience with insurance platforms or CRM tools is a plus.
Must have an active Life and Health insurance license, and ongoing professional development to stay current with industry regulations.
Experience with database applications.
Ability to work effectively in a team environment and collaborate across various departments to solve client challenges in a fast-paced environment.
Excellent verbal and written communication skills, with an ability to explain complex information clearly and concisely; displaying expertise, confidence, and leadership.
Strong ability to think critically and address client needs while working with internal teams to deliver strategic solutions.
High attention to detail and organizational skills, with the ability to manage multiple accounts and tasks simultaneously.
Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Legal Practice Operations Specialist
Specialist Job 15 miles from Oakton
The Ford Agency is actively recruiting for a Practice Operations Specialist to support a practice group at a top national law firm. The Specialist will work closely with the leadership team, providing quality service to attorneys and staff. This is a great opportunity for an individual who has 2 years of legal operations or practice support experience looking to take the next step in their legal career with a high impact team!
Responsibilities Include:
Prepare agendas and presentations for meetings
Monitor attorney caseloads and work with leadership to manage assignments appropriately
Analyze financial data and prepare reports
Review timekeeping and inventory reports and follow up with attorneys as needed
Assist with business development
Collaborate with HR and recruiting teams related to attorney recruiting, development, and retention
Qualifications Include:
Bachelor's Degree
Master's Degree or JD preferred
2+ years of legal practice operations experience
Strong analytical and project management skills
Professional communication skills
Ability to communicate with attorneys, staff, and clients alike
Proficient with MS Office Suite
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
To see more positions available through The Ford Agency, please check out our website at ********************
Client Service Specialist
Specialist Job 15 miles from Oakton
A DC Law Firm is seeking a Client Services Specialist. The Front of House Client Services Assistant will execute all activities in Reception and Conference Services for the DC office. They will act as an on-site concierge to the DC office, providing high level customized service to meet the distinct needs of both internal and external clients. They are a firm ambassador representing the brand, it's culture and values. The Client Services Assistant is first point of contact for visitors and employees upon entering our suite. Responsibilities include greeting clients, management of incoming calls and oversight of the conference space. This requires collaborating with A/V Support and business teams/staff (Catering, Facilities, Office Services and IT) as meetings and events are scheduled. Front of House fulfills visitor office requests, processes vendor invoices, composes office-wide announcements related to local happenings, coordinates logistics for office events or projects and provides after hours support for social functions and receptions. This role will provide on-site front desk coverage from Monday through Friday, from 8:30am - 5:00pm.
Status: Direct Hire
Salary: $50-64K DOE
Duties and Responsibilities:
Front of House Functions
Greets and assists onsite guests with a positive, helpful attitude, providing them with a professional welcome, going above and beyond on their service approach.
Monitors the Front of House mailbox and responds promptly to emails; works directly with the Senior Manager, Operations and Office Operations Specialist to ensure needs are anticipated, communicated and handled promptly and efficiently.
Manages conference room bookings using Condeco, the conference room reservation software, and ensures that all aspects of conference room reservations are completed, (and adjusted as needed), with relevant and accurate information to facilitate successful meetings.
Coordinates planning of all conference room services related to office meetings and events, including coordination with Catering, IT and other departments.
Monitors conference rooms to ensure cleanliness, preparedness, and timeliness of room set ups, food services and audio/visual services, ensuring supplies are restocked and replenished.
Adds guest names to building security to allow entry, updates visitor keycard information in security software.
Handles calls, screening and directing calls to the appropriate persons.
Proactive management of emails, using initiative to route emails to the appropriate individuals for swift response and action, ensuring that tasks are followed up.
Works collaboratively with Building Management to schedule office repairs, temperature adjustments, place vendors on the visitor list.
Set up visitor offices, change office nameplates, and assist with visitor requests such as booking restaurants, cars, etc.
Ensures all departmental forms and logs are completed accurately and thoroughly.
Assists with challenges when they arise and, when necessary, escalates to Management.
Assists Senior Manager, Operations and Office Operations Specialist with miscellaneous and last-minute projects.
Perform other duties as assigned.
Office Administration Functions
Handles restroom amenity supply procedures and ensures firm purchasing standards are followed, including sufficient inventory control and cost-effective purchases.
Coordinates officewide activities and events in an effort to promote a positive work environment.
Coordinates with office-related vendors.
Processes invoices for car services, etc.
Audio Visual Support
Assists in booking virtual or in office Teams, Webex, and Zoom meetings for internal and external clients.
Performs tests in advance of scheduled meetings.
Provides technical support for teleconferences and webinars.
All Client assistants are trained in basic AV support.
Back of House Function
Client meetings assistance such as copying/scanning/faxing, client interaction and team support.
Assist with set up and breakdown of food and beverages in conference rooms as needed.
Cleaning and disinfection of conference rooms after meetings have concluded.
Sends, receives, and processes faxes by scanning them; makes sure they are delivered to recipients in timely fashion. Double-checks to whom faxes are to be sent -- for example, for some recipients, their faxes should always also be sent to their secretary and/or paralegal.
Handles attorney and professional staff inquiries and requests requiring the assistance and services of the Office Services Department.
Job Requirements:
Minimum of 3-5 years of law firm or hospitality experience
Bachelor's degree preferred, but not necessary
Strong working knowledge of MS Office 365 including Word, Excel, PowerPoint and Outlook with the ability to learn new software and operating systems
Flexibility to adjust hours and work the hours necessary to meet operating and business needs including the ability to work overtime
Display strong organization skills and flexibility to juggle multiple demands
Demonstrate strong attention to detail and produce high quality / accurate work
Demonstrates exceptional customer service skills
Demonstrates effective interpersonal and communication skills, both verbally and in writing
Ability to handle multiple projects and shifting priorities, and prioritize work, working with a sense of urgency
Ability to handle sensitive matters and maintain confidentiality
Ability to proactively resolve issues and demonstrate a high level of client service
Ability to work well under pressure, and maintain composure, meeting deadlines and adapting to change
Ability to work well independently as well as effectively within a team
Show a proactive approach to tasks and situations
Build successful relationships with fee earners and business professionals
Ability to work on-site 5 days per week
How To Apply: Please respond with your resume for consideration. We welcome all candidates that meet the REQUIRED qualifications with recent relevant experience. Palmer Legal Staffing is an equal opportunity employer.
About Us: Palmer is an award winning staffing agency offering direct hire, temp-to-hire, and temporary placements for administrative, management, executive, legal and more. We represent more than 500 of the finest law firms and legal departments in the D.C. area.
Palmer Google Reviews = 4.8 stars, visit online to see what other Palmer candidates have to say about us. You are more than just a “number”!
Visit www.plsdc.com and view our job board, contact a recruiter, link to our Facebook and LinkedIn pages.
Rental Support Specialist
Specialist Job 40 miles from Oakton
The primary responsibility is to assist the Rental Coordinator with daily work activities.
Responsibilities include, but are not limited to:
Rental Dispatch support including participation with On-Call rotation
Provide Rental Sales support to outside Rental Sales Team ensuring all customer documents are received and uploaded
Participate in maintenance schedules; coordinate, schedule and invoice all fuel deliveries and vendor invoices
Invoicing specific job types; fueling, non-revenue and others as necessary
Assist with fleet availability and utilization tracking
Data entry in our operation system
Additional duties as necessary
Requirements:
Previous invoicing experience a plus
Strong computer skills
Ability to work in a team environment
Excellent communication skills, written and verbal
Strong organizational skills and the ability to multitask
Attention to detail is paramount
Education/Experience:
High school diploma.
College is a plus, but not required.
4 years of customer service experience a plus.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at a time.
PM22
PIbcb8900f64e3-29***********4
RequiredPreferredJob Industries
Other
Administrative Specialist
Specialist Job 8 miles from Oakton
A large non-profit located in Falls Church, VA is looking for an Administrative Specialist to support their Operations functions.
Job Responsibilities:
Provide administrative support for day-to-day activities.
Communicate the terms of pension benefits, including payment methods and adjustments and the collection of any overpayments.
Insure all required information has been received by and from Participants or Beneficiaries to initiate payments.
Accurately enter information into database to initiate and maintain payments to Retirees or Beneficiaries.
Maintain files of correspondence and other records.
Document Management - create documents in appropriate format, process documents for proper execution, track pension application status, scans, duplicate and archive and file documents.
Handle daily departmental mail and provide telephone/switchboard relief.
Work on various projects as needed.
Assist team members and cover for another employee due to absence or increased workload.
Perform additional assigned responsibilities required to support Operations.
Education, Experience and Skills Required:
Qualified candidates will possess a high school diploma or equivalency; Bachelor's degree strongly preferred and a minimum of two years' administrative experience.
Proven track record of exceptional performance in providing professional customer service.
Able to communicate effectively, both orally and in writing.
Strong verbal and interpersonal skills.
Able to work independently and within a team environment.
Able to handle multiple tasks and prioritize responsibilities while paying special attention to detail.
Demonstrates strong analytical and problem-solving skills.
Strong mathematical aptitude.
Able to use office equipment such as computer terminal, PC, printer, copier, calculator, scanner, fax machine and multi-extension telephone.
Familiarity with Microsoft Office software.
Highlights/Benefits Include:
Fun place to work with excellent opportunity for growth
100% fully paid health-insurance for both single/family, pension
Pension fund with large annual employer contribution
TAP Administrative Specialist
Specialist Job 35 miles from Oakton
WHY JOIN CHOCTAW ADVANTAGE SOLUTIONS:
Are you a detail-oriented individual who is organized and ready to make an impact within a meaningful role? Choctaw Advantage Solutions Services (CAS) is seeking a skilled Administrative Specialist to support the overall vital operations and services of the Transition Assistance Program (TAP). This role is essential in ensuring military personnel and their families receive the support they need to transition successfully into civilian life.
YOUR RESPONSIBILITIES:
Client Interaction & Scheduling:
Serve as the first point of contact, delivering professional customer service to assess client needs and requirements while directing them to appropriate services.
Schedule client appointments and services using the TAP Database System of Record, ensuring a seamless experience for all participants.
Operational Support:
Oversee front desk and lobby operations, maintaining a welcoming environment while resolving client scheduling issues.
Receive and distribute mail, deliveries, and coordinate supply orders to support daily operations.
Collaboration & Coordination:
Work closely with the Command Installation Manager (CIM) and Liaison Officer (LNO) ensuring clients are referred to appropriate transition support agencies, including the Department of Veteran Affairs (VA) and Soldier Readiness Processing (SRP).
Assist in onboarding and training new team members, sharing knowledge and best practices to enhance the overall delivery of services.
WHAT WE ARE LOOKING FOR:
High school diploma or equivalent.
Associates degree or higher preferred.
At least two (2) years in an administrative or clerical role, preferably in a customer service or military-related environment.
What You Will Bring to the Role:
Proficiency in tools such as Microsoft Office, and online career resources.
Demonstrated experience with scheduling systems, data entry, and office operations.
Strong interpersonal and communication skills to effectively interact with clients and staff.
A genuine passion for supporting military personnel and their families during transition periods.
Ability to travel to assist with job fairs, employer days, and classroom events.
WHAT YOU WILL LOVE ABOUT THIS POSITION:
Meaningful Impact:
Be part of a program that supports military personnel and their families during a life-changing transitions.
Growth Opportunities:
Develop your skills in a supportive environment that values and enhances your professional development.
Collaborative Culture:
Work with a team that emphasizes integrity, accountability, and respect.
JOIN OUR MISSION:
At Choctaw Advantage Solutions, we are dedicated to delivering services to those who have served our country. Joining our team means becoming part of a collaborative, mission-driven organization where your contributions make a difference each and every day.. If you are ready to apply your administrative skills to a rewarding opportunity, we invite you to join our team and help Service Members and their families transition to a brighter future.
EEO/AAP STATEMENT:
We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to craft and maintain an environment that respects diverse traditions, heritages, and experiences. Choctaw is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions) sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
DISCLAIMER:
The above-noted job advertisement is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
PI7a805d48c4e7-29***********5
RequiredPreferredJob Industries
Other
CI Specialist
Specialist Job 35 miles from Oakton
CI Specialist Senior
Clearance: Top Secret/SCI
Job Type: Full-Time
Required Skills & Qualifications:
Experience:20+ years (High School Diploma) OR
16+ years (Associate's) OR
14+ years (Bachelor's) OR
12+ years (Master's)
In-depth knowledge of Counterintelligence (CI) operations, including:
Foreign intelligence threats and emerging technologies
CI research, analysis, and reporting
Human intelligence (HUMINT) and technical intelligence operations
Intelligence analysis methodologies and assessments
Familiarity with regulations: AR 381-12, AR 381-20, AR 381-10, DoDI 5240.23
Graduate of Fundamentals of Intelligence Analysis (or military equivalent)
Strong analytical, research, and reporting skills
Experience using Microsoft Office Suite
Closing Specialist
Specialist Job 22 miles from Oakton
The Closing Specialist is responsible for the closing documents, management of closing funds and maintaining file quality in compliance with all state regulations, underwriting requirements and branch procedures.
Primary Responsibilities
Work closely with closing officers, title department, and vendors to obtain all required 3rd party verifications and other supporting documentation needed for preparation of closing documents.
Prepare title commitment and title policies in accordance with review of underwriting requirements, title report and survey, where applicable.
Responsible for the preparation of documents required for closing, including the Deed, which should be prepared in accordance with attorney approval and buyer tenancy request.
Responsible for maintaining a complete understanding of Quality Control/Audit procedures, corporate policies, regulatory policies and all procedures related to government disclosures in order to review closed files for accuracy and compliance.
Verify receipt of all funds necessary for disbursement and ensure case funds balance.
Issue and deliver checks in a timely manner, initiate wires, and allocate settlement fees to appropriate income accounts.
Ensure accuracy of Deed and Security Instrument and record in the appropriate jurisdiction's land records within required time and in accordance with state laws and company policy.
Qualifications
Attention to detail
Time management skills
Follow up and control
Organizational Skills
Team Player
*No prior experience in the mortgage or title industry is required for this opportunity!
Sales Specialist
Specialist Job 33 miles from Oakton
About NGT Corporation: Founded in 1989, NGT Corporation is a master franchisee of the COVERALL brand. We opened our first Regional Support Center in Columbia, MD, and have since expanded along the East Coast with eight additional Regional Support Centers to better serve our clients and foster business growth.
What You Will Do:
Serve as an expert resource for commercial businesses, offering routine cleaning services.
Conduct outbound calls on pre-screened leads from our Columbia, MD regional support office in the mornings.
Spend afternoons working in the field, prospecting an assigned territory.
Conduct in-depth initial consultation visits with potential new clients to secure their business.
Educate potential clients on specialized cleaning service options, collaborating with the operations team to find the best solutions.
Act as the liaison between clients and the operations team for new customer start-up.
What Will Make You Successful:
Achieve daily production benchmarks (outbound calls and door knocks) to schedule appointments with potential clients.
Deliver an empathetic and exceptional sales experience as the first point of contact for new clients.
Qualifications:
Ability to multitask, including talking on the phone and taking notes on the computer.
Proficiency and or/ability to learn and navigate internal CRM systems.
Successful completion of the new hire training program.
Two or more years of experience in B2B or C2C sales preferred but not required.
Rece recent or upcoming college graduates welcome
Schedule:
40-hour work week, Monday to Friday, 8 AM - 5 PM with a 1-hour lunch break
Mornings in the office conducting a minimum of 40-50 outbound calls on pre-qualified leads.
Afternoons in the field attending scheduled appointments or door knocking to obtain new cleaning contracts.
Compensation:
Base Salary: $50,000 - $60,000 (plus commission)
On Target Earnings: $70,000 - $90,000 (uncapped commission opportunities)
Benefits:
401(k) with match
Health, Vision, and Dental Insurance
Paid Time Off
Annual tropical trip for hitting sales goals (2024 Sales Reps won a trip to Secrets St. James @ Montego Bay)
Bi-weekly fuel and cell phone allowances
Great work-life balance (no weeknights or weekends)
About Coverall: Since 1985, Coverall has empowered thousands of individuals to build successful commercial cleaning businesses under the Coverall brand. We provide Franchise Business Owners with comprehensive training and certification in our Core 4 Process, based on CDC and AORN standards for effective cleaning and disinfecting. With the demand for Coverall's services at an all-time high, there has never been a better time to join our Harrisburg Regional Support Office Sales Team.
Branch Collections Specialist
Specialist Job 7 miles from Oakton
AtOneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances.Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain.
In the role
Responsible for high volume collectionsactivities to achieve delinquency goals for an assignedbranch
Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve accountmatters
Commitment to excellent customer service with the ability to prioritize and manage multipleresponsibilities
Ability to overcome objections andutilizestrong negotiation skills to resolve customerdelinquencies
REQUIREMENTS:
HS Diploma/GED
Preferred:
Collections or Customer Service experience
Location:On Site
Who we Are
A career with OneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15daysvacationper year, plus 2 personal days, prorated based on start date)
Paid sick leave asdeterminedby state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,wevelooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level,werecommitted to an inclusive culture, career development andimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.Theresnever been a better time to shine with OneMain.
Key Word tags
Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit
By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs.
See OneMain Financial Privacy Policy at ************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
Sales Specialist
Specialist Job 15 miles from Oakton
Responsibilities:
Develop and implement sales strategies to promote lighting solutions and achieve sales targets.
Identify and cultivate new sales opportunities in commercial, residential, and industrial markets.
Build and maintain strong relationships with existing and prospective customers.
Provide product information, pricing, and technical support to customers as needed.
Collaborate with internal teams to ensure customer satisfaction and project success.
Stay updated on industry trends and market developments to inform sales strategies.
Prepare and present sales reports and forecasts to management.
Qualifications:
In lieu of a Bachelor's degree in Business Administration, Marketing, or a related field, or 10 years of experience in wholesale distribution is acceptable.
Minimum of 3-5 years of experience in outside sales, preferably in the lighting industry.
Proven track record of meeting or exceeding sales targets.
Strong interpersonal and communication skills. Ability to work independently and as part of a team.
Technical knowledge of lighting products and solutions preferred. Familiarity with CRM software and sales tracking tools.
Lighting Sales Specialist
Specialist Job 15 miles from Oakton
Join the excitement at Ideal Electrical Supply Corp!
As a woman-owned and service-disabled veteran-owned business, we've been lighting up the DC trading area, New Jersey, Pennsylvania, Illinois, and other areas since 1991 with our top-notch electrical products and lighting solutions. Specializing in medium and low voltage electrical substation products, we're the go-to choice for commercial, government, and residential construction projects.
As a factory direct distributor of switchgear and lighting systems, we're committed to your success. Our 26,000+ square ft Washington, DC-based facility, warehouse, and trucks are at your service, offering electrical contractors the ultimate support for receiving, storing, staging, and drop-shipping electrical switchgear & lighting products.
Position Overview:
We are seeking a dynamic and experienced Lighting Sales Specialist to join our team. The successful candidate will be responsible for driving sales of lighting solutions in the assigned territory, with a focus on commercial, residential, and industrial markets. This role offers tremendous growth potential and an opportunity to make a significant impact on our company's success.
Responsibilities:
Develop and implement sales strategies to promote lighting solutions and achieve sales targets.
Identify and cultivate new sales opportunities in commercial, residential, and industrial markets.
Build and maintain strong relationships with existing and prospective customers.
Provide product information, pricing, and technical support to customers as needed.
Collaborate with internal teams to ensure customer satisfaction and project success.
Stay updated on industry trends and market developments to inform sales strategies.
Prepare and present sales reports and forecasts to management.
Qualifications:
In lieu of a Bachelor's degree in Business Administration, Marketing, or a related field, or 10 years of experience in wholesale distribution is acceptable.
Minimum of 3-5 years of experience in outside sales, preferably in the lighting industry.
Proven track record of meeting or exceeding sales targets.
Strong interpersonal and communication skills. Ability to work independently and as part of a team.
Technical knowledge of lighting products and solutions preferred. Familiarity with CRM software and sales tracking tools.
Compensation:
With competitive compensation including a base salary, commission structure, and additional benefits as we expand, this role offers tremendous growth potential.
Base Salary: $67,000 - $75,000 with a generous commission plan
How to Apply: If you are passionate about sales and have a proven track record of success, we want to hear from you! Submit your resume through this posting and apply today!
Ideal Electrical Supply Corp is an equal opportunity employer and values diversity in the workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
#LightingSales #SalesSpecialist #SalesJobs #JoinOurTeam #CareerOpportunity
Patent Specialist
Specialist Job 15 miles from Oakton
This teamwork-centric law firm in DC is seeking a professional with at least three years of PTAB patent experience to spearhead and manage patents start-to-finish. As the Patent Specialist, you will perform a variety of administrative functions in the process of finalizing patents, such as conducting research, composing and editing documents and files as well as maintaining records within a database. This is a unique chance to work with clients directly and manage your own portfolio in a flexible working environment. If you possess excellent professionalism, organizational skills and previous patent exposure or direct experience, send in your resume today for consideration!
Key Responsibilities:
Own the patent process, assist in the preparation and filing of documents for PTAB proceedings and appeals, creating and adjusting documents, organizing electronic and hard copies, communicating with internal and external contacts to progress project deadlines all while meeting clients' needs.
Demonstrate comprehensive knowledge of the patent lifecycle and manage deadlines for PTAB submissions.
Manage a client portfolio with exceptional customer service and internal communication updating clients with changes.
Build client relations by serving as a point of contact.
Review, prepare, and submit various documents, including applications, and filings.
Ensure policies and procedures are in compliance.
Assist in researching information for a variety of projects.
Act as an extension of the team; support various special projects.
Why You'll Love Working Here:
A respectful, collegial environment centered around diversity, teamwork, and trust.
Flexible arrival/departure times around “core” business hours.
Competitive compensation and benefits package.
Opportunity for a remote-leaning environment with 1-2 days in-office per week.
What We're Looking For:
Patent prosecution experience. You have at least three years of previous patent prosecution experience managing the application process from filing through grant, including direct PTAB experience.
Professional. You understand the importance of providing exceptional service to internal contacts and clients.
Highly detail-oriented. You have a special ability to pin-point the smallest details important to project completion.
Computer proficient. You are skilled working across MS Suite and learn new programs quickly.
Motivated. You are hardworking, dedicated, and go the extra mile to get the job done right and on time.
Highly communicative. You value building strong relationships with excellent communication skills.
Eager. You possess a positive attitude toward service to clients, attorneys, and co-workers, and are flexible in helping your team.
Essential to Hawthorne Lane's success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
Patent IPR Specialist - Elite Firm
Specialist Job 15 miles from Oakton
An elite patent prosecution mid-sized firm in DC (our client) is looking for a Patent IPR Specialist to join their team. Hybrid/Remote OK.
Will be supporting attorneys with preparing and filing patent documents and forms via USPTO and WIPO electronic systems.
Varied responsibilities, including, assisting in the preparation and filing of documents for PTAB proceedings, including Inter Partes Reviews (IPRs), Post Grant Reviews (PGRs), and appeals, managing deadlines for PTAB submissions, reviewing and organizing case files, handling patent lifecycle management, preparing response shells and reviewing for potential IDS filings, conducting Notice of Allowance reviews and checklists, responding to client inquiries and reporting case statuses.
Must have a thorough understanding of PTAB processes, filings, and deadlines and experience working with USPTO.
Proficiency with Inter Partes Review is required.
Exceptional compensation and benefits.
Please apply to Bridgeline Solutions today!
Sales Support Specialist
Specialist Job 3 miles from Oakton
For 40 years, Fairfax Cryobank, a division of the Genetics & IVF Institute (GIVF), has provided the highest quality donor sperm that has led to the creation of many happy healthy families. Fairfax Cryobank serves clients nationwide and around the globe.
We are seeking energetic and compassionate full-time Sales Support Specialists to join our fantastic Customer Service team, which is located at our headquarters in Fairfax, VA.
Responsibilities:
Assisting the sales team with day-to-day operations and administrative tasks.
Must be able to handle many inbound and outbound calls to and from clients, listen to our clients' needs and provide helpful solutions to their concerns.
Build sustainable relationships and trust with client accounts through open and interactive communication.
Must be able to de-escalate situations involving dissatisfied clients, offering patient assistance and support.
Meet personal/customer service team sales targets and call handling quotas.
Process semen, product, and internet orders
Liaison between patients and physician clients
Schedule client depositor and designated donor appointments
Triage calls to management and accounts receivable
Able to handle multiple office responsibilities simultaneously.
Responding to customer inquiries and providing accurate information about our products and services.
Identifying opportunities for upselling and cross-selling to existing customers.
Collaborating with the sales team to develop and implement upselling strategies.
Maintaining accurate records of customer interactions and sales activities.
Requirements:
Proven experience in a sales support or customer service role.
Strong understanding of upsell techniques and strategies.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in using CRM software and other sales tools.
Proven experience working in a call center or customer-support role is a huge plus!
Attendance and punctuality are extremely important for this job position. Candidates must maintain regular, consistent, and punctual attendance in accordance with their assigned work schedule.
Demonstrate strong phone and verbal communication skills along with active listening.
Must be able to multi-task, prioritize, and be detail oriented.
Must possess a high level of independent judgment and accuracy.
Fluency in other foreign languages is a plus!
Must have working knowledge of Microsoft 365, Microsoft Outlook, and Teams
Must have patience and compassion for clients trying to conceive.
Candidates who live in Virginia, Maryland and Washington DC are strongly preferred for remote positions.
Additional information:
Starting at $20.00 per hour
Work Schedule Options:
#1-Remote: Monday- Friday 10:30am-8pm ET and Saturday 11:30-3:30pm ET
#2-On-Site: Monday- Friday 9:30am-6pm ET
#3- On-Site: Monday- Friday 9am- 5:30pm ET
Fairfax Cryobank is accessible via the Dunn-Loring metro, offers free parking, and offers an amazing retention program, including free staff lunches, gift cards for special occasions, excellent compensation, a bonus program, benefits and a positive work environment. For more information about Fairfax Cryobank, please visit us at ************************
GIVF provides competitive compensation and generous benefits to our employees, including:
• Health, Dental and Vision insurance
• Flex Spending Account (FSA) and Health Savings Account (HSA) options
• Group term life insurance
• Short-term and long-term disability options
• 401K plan with employer match
• Paid parental leave
• Tuition reimbursement program
• Paid vacation and sick time
• Paid company holidays
• Job training and development opportunities
To apply, kindly email your cover letter ,work schedule option and resume to ************* and note CSR in the subject line. EOE/M/F/D/V
Equipment Sales Specialist
Specialist Job 31 miles from Oakton
The Equipment Sales Specialist will function as the sales expert, specializing in equipment & service. This staff position will develop sales programs, in alignment with division leadership, for all accounts in addition to developing work-with schedules to support Sales Representatives and Sales Managers in their assigned area(s) of coverage.
We passionately serve customers in the JanSan, Foodservice, and Industrial Packaging markets, delivering the right products and solutions to ensure their businesses are more successful everyday.
Salary Range: The target salary range for the position is $85,000 to $95,000 annually based on experience plus bonus opportunity.
Responsibilities:
Responsible for growing and supporting equipment sales to achieve & exceed company goals.
Plan and execute objectives for major account penetration, emphasizing equipment.
Perform demonstrations and present equipment & service programs to customers.
Assist in equipment inventory levels and control ensuring efficient churns of product and communicate with local leadership to provide guidance on product mix.
Maintain equipment demo vehicle.
Develop new accounts and work with divisional sales management to assign accounts to proper sales representatives.
Develop sales with new equipment products introduced in conjunction with overall division and merchandising strategies.
Develop new markets and uses for existing equipment products.
Other duties as assigned.
The ideal candidate will have:
Ability to lift 50 lbs.
Ability to drive to customer locations.
Previous sales or customer service experience.
Ability to work independently and build strong relationships.
Effective written and verbal communication skills.
Excellent computer skills including Microsoft Office suite and Outlook e-mail platform.
Training abilities to enhance customer knowledge.
Janitorial supply or related industry experience preferred.
Ability to occasionally travel overnight.
Flexibility in schedule for after-hour customer demos.
High School Diploma or equivalent.
This position offers a competitive starting salary plus bonus program and comprehensive benefits program.
Logistics Specialist
Specialist Job 10 miles from Oakton
Why You Want To Work Here:
We are the leading provider of transportation management and aviation solutions. This position offers you the opportunity for a stable long-term career with a growing organization. We provide global support and looking for someone who is a quick learner with strong problem-solving skills!
Responsibilities Logistics Specialist:
Dispatch shipments to ensure on-time delivery, while maintaining cost targets
Communicate and update clients through phone email correspondence while developing lasting relationships
Schedule pick-ups and deliveries, optimizing cost and time
Adjust price quotes according to cost and location
Order entry as needed for product transfers or customer orders
Manage domestic and international freight shipments
Prepare export documents
Approve freight invoices
Maintain a high standard of ethics and integrity
Gain a sufficient understanding of the industry and customers
Qualifications for Logistics Specialist:
Four-year Bachelor's degree in Business, or related field / experience
Experience and interest in transportation/ logistics preferred
Excellent verbal and written communication skills
Strong problem solving skills
Tech-savvy, knowledge of Microsoft Office - Excel, Word, and PowerPoint
Demonstrate a strong sense of teamwork
High degree of attention to detail
Willingness to work the evening shift
IP Docketing Specialist
Specialist Job 15 miles from Oakton
Job Description: Bookoff McAndrews (BoMc) is seeking an IP Docketing Specialist to work as a member of the firm's dynamic IP Docketing team.
The IP Docketing Specialist's primary responsibilities will include working on the day-to-day operations of the Docketing Department. This includes but is not limited to: docketing incoming correspondence derived daily from the USPTO, reporting newly received USPTO correspondence to members of the firm, docketing and de-docketing pertinent deadlines, opening new matters, preparing system reports, researching and resolving docketing inaccuracies, and answering questions related to the docket.
This position will report directly to the IP Docketing Manager.
Preferred Hours are 9:00am - 5:00pm
Qualifications:
Minimum of 2 years IP docketing or related work experience required
Required to come into the office 1 day per week
Knowledge of U.S. patent rules, regulations, prosecution procedures, terminology, and deadlines.
Meticulous attention to detail and ability to switch between tasks.
Excellent computer skills required, including a strong familiarity with Microsoft Excel.
Possess a high degree of professionalism and diplomacy.
B.A/B.S. degree is highly desired.
About BoMc:
We are a dedicated and friendly team who enjoys our work. It shows in the quality of our work and it's recognized. Vault named us its 2024 #1 Best Midsize Firm to Work For which includes top rankings across key benchmarks for “wellness,” "satisfaction," "firm culture," “associate/partner relations” and "quality of work." The Washington Post also named us one of its 2024 Top Workplaces. We offer:
a respectful and collegial hybrid working environment centered around diversity, teamwork, trust, and humility;
ample training and career growth opportunities;
optional periodic firm outings and events;
optional periodic staff appreciation activities; and
a modern and comfortable office space convenient to three Metro Stations in downtown DC, with smart-casual dress code, and access to gym, co-working space, and “Western Market” food hall.
Compensation and Benefits:
The good faith base salary range for this position is $60,000 - $70,000 (non-exempt). The actual pay will be based on experience and other relevant factors permissible by law. In addition, we offer:
Comprehensive medical, dental and vision plans with firm-paid options
Flexible Spending Account (FSA)
Firm-paid life insurance and accidental death & dismemberment (AD&D) coverage
Firm-paid short- and long-term disability insurance
401(k) plan
Discretionary annual merit bonuses
Sales Specialist - Heat Tracing
Specialist Job 35 miles from Oakton
Heat Tracing Sales
Heat Tracing Sales is a division of Thermal Devices, Inc.. The Heat Tracing Sales division specializes in the sale and application of heating cables in the commercial construction industry.
Thermal Devices Inc. (TD) is a growing industrial distributor specializing in the sale and application of industrial process heaters and process control equipment. We are adding to the sales team to support and expand our reach. Our heaters and controls are used in the manufacturing of products in industries such as rubber, glass, plastic, cement, food, chemicals, packaging, filtration, and so much more!
Heat Tracing Sales Responsibilities Include:
Sell mechanical and electrical devices in a consultative selling environment
Manage preconstruction bids
Use PlanSwift software for project estimation
Manage customer technical support calls
Manage projects from preconstruction to material release and project closeout
Train customers on proper installation, operation and maintenance of equipment
Create detailed project-specific submittals and installation drawing mark-ups
Use factory software and design information to calculate heat losses, electrical characteristics, and ensure product suitability
Assist engineers and architects in the design of heat tracing plans & specifications
Qualifications:
Experience in construction sales, project management, or estimating,
A degree in mechanical engineering, electrical engineering or industrial engineering
Experience with take-off/project estimating software preferred.
Proficiency with CRM software; ability to adapt to new technologies quickly.
Excellent communication, presentation
,
and negotiating skills.
The ability to travel minimally as necessary.
Willing to work onsite.